Business Intelligence Analyst jobs at UCLA - 55 jobs

General Information Press space or enter keys to toggle section visibility Onsite or Remote Flexible Hybrid Work Schedule Monday-Friday 8am-5pm Posted Date 04/21/2025 Salary Range: $105700 - 234500 Annually Employment Type 2 - Staff: Career Duration Indefinite Job # 23862 Primary Duties and Responsibilities Press space or enter keys to toggle section visibility The Ambulatory Ops Business Intelligence Developer is an integral member of the Ambulatory Transformation and Performance (ATP) team, responsible for developing and delivering advanced reporting and analytics solutions to support the ATP mission in ensuring the efficient operation of ambulatory clinics to enhance financial viability, optimize performance, and foster informed, data-driven decision-making. This senior technical expert leads the design, implementation, and optimization of clinical informatics systems, with a focus on solving complex technical problems and mentoring junior analysts. The incumbent collaborates closely with clinical, technical, and business teams to ensure data integrity and system reliability, driving the development of actionable insights through advanced analytics. Responsible for developing reporting and analytics solutions for the department/health system users by gathering business needs, documenting requirements, identifying appropriate data sources, developing reports and dashboards, and delivering them to stakeholders. This involves designing and writing of new and/or modifying the existing applications to facilitate goals and meet information and automation needs of department/health system users. Interacts with key stakeholders, leadership, and subject matter experts to develop a deep understanding of analytical needs and translates requirements into business intelligence solutions that drive business decisions, insight, and outcomes through actionable, easy-to-read dashboards and reports. * Lead the development and optimization of complex SQL queries, views, and stored procedures for data analysis and reporting for ambulatory operations * Design, develop, and perform thorough functional testing of reports and dashboards utilizing reporting tools and data sources such as CDW/Clarity, Reporting Workbench, Data Marts, Tableau, and other Business Intelligence Tools. * Monitor the performance of reports and take corrective action to optimize or improve the performance when necessary. * Perform advanced quality assurance testing and document system changes to ensure high standards of performance. * Track operational metrics and perform sensitivity analysis to explain the contribution of factors affecting various measures. * Assess the impact of attributes (e.g., physicians, departments, practice locations) on measures at both summary and drill-down levels. * Serve as a subject matter expert in clinical informatics, providing advanced technical support and troubleshooting. * Lead the development and implementation of the organization's clinical information systems and tools, ensuring they align with the needs of ambulatory operations. * Collaborate with business, technical, and clinical leaders to plan, develop, implement, and analyze complex clinical informatics systems. * Design integrated architecture to ensure optimal user experience, functionality, integrity, and reliability of systems. * Manage the operational analytics program life cycle through initiation, planning, validation, execution, and deployment. * Lead project teams, including advanced business and clinical staff, to improve clinical informatics results and provide sophisticated metrics and analytics to support management's decision-making processes. * Provide operational analysis and calculate physician productivity; produce the PSRA Summary Report. * Produce monthly Tableau dashboards for senior department leadership and ambulatory operations directors, focusing on referral leakage, KPI metrics, new patient lag days, exam room utilization, and financial and operational trends. * Assist in the collection of data from clinic and division Managers, Operations Directors, Departmental Finance, and other offices. * Collaborate with stakeholders to understand business needs for reporting requests. Gather requirements, document, clarify, and interpret specifications, reviewing for completeness and accuracy. * Work closely and collaboratively with end-users and other stakeholders to ensure the right reporting tools are used to maximize value. * Provide guidance to other team members to promote the use of published data reports. * Work with end-users to resolve problems promptly, ensuring tasks are completed with quality and within expected timeframes. * Provide ongoing user training and produce and deliver user training curricula. Salary range: $102500- $227700 Job Qualifications Press space or enter keys to toggle section visibility Required Skills: * Minimum of 3+ years of experience in a healthcare-related organization. * Minimum of 5+ years of experience in data architecture with strong SQL programming skills (MS T-SQL and/or Oracle PL/SQL). * Bachelor's degree in healthcare information technology, computer science, or a related area, or equivalent combination of experience and training. * Proficient understanding of controlled terminology, clinical workflows, user interface optimization, clinical decision support, rules development, data integration and mining, clinical ontologies, and the adoption of technology in healthcare settings. * Advanced organizational and project management skills, including the ability to lead teams, prioritize tasks, and manage projects from inception to completion, ensuring timely delivery. * Strong interpersonal communication skills, with the ability to clearly and concisely convey highly technical information to all levels of clinical users, provide technical support, and develop and deliver training materials as needed. * Advanced problem-resolution skills, capable of diagnosing complex issues quickly and implementing effective solutions in a timely manner. * Expertise in analytical skills, documentation, and reporting, with the ability to apply metrics, design and run queries, collect and analyze performance data, and produce sophisticated reports for management use. * Proven ability to serve as a technical leader and information resource, working collaboratively with senior staff and management across departments to provide advice, counsel, and analysis on policy, system functionality, efficiency, upgrades, business analytics, and industry trends. Preferred Skills: * 2+ years of experience in Tableau. * Experience with Python. * Experience with Databricks. * Experience with Azure DevOps. * Experience with Microsoft Forms. * Experience with Power Automate. * Experience with Microsoft Visual Studio. * Experience with Git.

Uses advanced Business Intelligence tools, cloud technologies, and statistical software to assemble, manipulate, and format data for actionable insights. Maintains and optimizes Business Intelligence models to design, develop, and generate both standard and ad-hoc reports and dashboards for internal and external customers to support business performance monitoring and decision-making. Works within established controls to ensure the accuracy, timeliness, and confidentiality of all reports, views, dashboards, analyses, and user data. Adheres to development standards and protocols including change management, code review, documentation, and testing. Educates and advises internal customers on how to leverage available data for consumption. Develops, maintains, reviews, and explains data models while staying current with business operations and Business Intelligence processes. Builds relationships with Business Intelligence partners to understand data needs and execute with excellence on documented user requirements and prototypes. Demonstrates strong SQL skills with extensive experience in developing Business Intelligence solutions. Designs, develops, and troubleshoots extract, transform and load processes that implement complex programming logic. Extracts operational, performance, statistical, and other data from various information systems, but primarily Epic. Develops and delivers reports, dashboards, and visualizations that clearly communicate insights. Manages multiple tasks simultaneously and responds quickly to problems, translating concepts and directions into practical solutions. Possesses development experience with relational and multi-dimensional database structures, data warehouse design architecture, and modern cloud platforms. Performs data development and integration using Google Cloud services such as BigQuery, and Dataflow, as well as Microsoft Fabric technologies including OneLake, lakehouses, pipelines, and semantic models. Determines Business Intelligence and data warehousing solutions to meet business needs and identifies and resolves data reporting issues in a timely manner. Bachelor's degree and a minimum of 8 years' revenue cycle, system, or data delivery experience required. Master's degree preferred. Epic Certification is required within first year of job acceptance. Epic Cogito Certification is preferred. Healthcare Financial Management Association (HFMA) Certification Preferred. Previous healthcare experience required. Requires knowledge and experience in reporting and analytics delivery software, such as Business Objects, Crystal Reports, SQL Server Management Studio, Tableau or Epic Cogito reporting framework. Requires knowledge of database and data structure in regard to reporting efficiencies. Experience with cloud-based data development in Google Cloud (BigQuery, Cloud Storage, Dataflow), Microsoft Fabric (OneLake, lakehouses, pipelines) and AI technology is highly desirable. Experience with AI-driven analytics or machine learning applications is a plus. Preferred knowledge of physician and hospital billing systems for governmental, managed care, and commercial payers. Must be customer-service oriented, able to respond promptly to requests, manage multiple priorities, work independently, and demonstrate strong problem-solving and leadership skills. *This position is a 100% remote work. Individual may live anywhere in the US. **This vacancy is not eligible for sponsorship / we will not sponsor or transfer visas for this position.

**Why Mayo Clinic** Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans (************************************** - to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. **Benefits Highlights** + Medical: Multiple plan options. + Dental: Delta Dental or reimbursement account for flexible coverage. + Vision: Affordable plan with national network. + Pre-Tax Savings: HSA and FSAs for eligible expenses. + Retirement: Competitive retirement package to secure your future. **Responsibilities** Uses advanced Business Intelligence tools, cloud technologies, and statistical software to assemble, manipulate, and format data for actionable insights. Maintains and optimizes Business Intelligence models to design, develop, and generate both standard and ad-hoc reports and dashboards for internal and external customers to support business performance monitoring and decision-making. Works within established controls to ensure the accuracy, timeliness, and confidentiality of all reports, views, dashboards, analyses, and user data. Adheres to development standards and protocols including change management, code review, documentation, and testing. Educates and advises internal customers on how to leverage available data for consumption. Develops, maintains, reviews, and explains data models while staying current with business operations and Business Intelligence processes. Builds relationships with Business Intelligence partners to understand data needs and execute with excellence on documented user requirements and prototypes. Demonstrates strong SQL skills with extensive experience in developing Business Intelligence solutions. Designs, develops, and troubleshoots extract, transform and load processes that implement complex programming logic. Extracts operational, performance, statistical, and other data from various information systems, but primarily Epic. Develops and delivers reports, dashboards, and visualizations that clearly communicate insights. Manages multiple tasks simultaneously and responds quickly to problems, translating concepts and directions into practical solutions. Possesses development experience with relational and multi-dimensional database structures, data warehouse design architecture, and modern cloud platforms. Performs data development and integration using Google Cloud services such as BigQuery, and Dataflow, as well as Microsoft Fabric technologies including OneLake, lakehouses, pipelines, and semantic models. Determines Business Intelligence and data warehousing solutions to meet business needs and identifies and resolves data reporting issues in a timely manner. **Qualifications** Bachelor's degree and a minimum of 8 years' revenue cycle, system, or data delivery experience required. Master's degree preferred. Epic Certification is required within first year of job acceptance. Epic Cogito Certification is preferred. Healthcare Financial Management Association (HFMA) Certification Preferred. Previous healthcare experience required. Requires knowledge and experience in reporting and analytics delivery software, such as Business Objects, Crystal Reports, SQL Server Management Studio, Tableau or Epic Cogito reporting framework. Requires knowledge of database and data structure in regard to reporting efficiencies. Experience with cloud-based data development in Google Cloud (BigQuery, Cloud Storage, Dataflow), Microsoft Fabric (OneLake, lakehouses, pipelines) and AI technology is highly desirable. Experience with AI-driven analytics or machine learning applications is a plus. Preferred knowledge of physician and hospital billing systems for governmental, managed care, and commercial payers. Must be customer-service oriented, able to respond promptly to requests, manage multiple priorities, work independently, and demonstrate strong problem-solving and leadership skills. ***This position is a 100% remote work. Individual may live anywhere in the US.** ****This vacancy is not eligible for sponsorship / we will not sponsor or transfer visas for this position.** **Exemption Status** Exempt **Compensation Detail** $91,000 - $127,400 / year **Benefits Eligible** Yes **Schedule** Full Time **Hours/Pay Period** 80 **Schedule Details** Standard Days M-F **International Assignment** No **Site Description** Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. (***************************************** **Equal Opportunity** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law" (**************************** . Mayo Clinic participates in E-Verify (******************************************************************************************** and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. **Recruiter** Ronnie Bartz **Equal opportunity** As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.

Why Mayo Clinic Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans - to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. Benefits Highlights * Medical: Multiple plan options. * Dental: Delta Dental or reimbursement account for flexible coverage. * Vision: Affordable plan with national network. * Pre-Tax Savings: HSA and FSAs for eligible expenses. * Retirement: Competitive retirement package to secure your future. Responsibilities Uses advanced Business Intelligence tools, cloud technologies, and statistical software to assemble, manipulate, and format data for actionable insights. Maintains and optimizes Business Intelligence models to design, develop, and generate both standard and ad-hoc reports and dashboards for internal and external customers to support business performance monitoring and decision-making. Works within established controls to ensure the accuracy, timeliness, and confidentiality of all reports, views, dashboards, analyses, and user data. Adheres to development standards and protocols including change management, code review, documentation, and testing. Educates and advises internal customers on how to leverage available data for consumption. Develops, maintains, reviews, and explains data models while staying current with business operations and Business Intelligence processes. Builds relationships with Business Intelligence partners to understand data needs and execute with excellence on documented user requirements and prototypes. Demonstrates strong SQL skills with extensive experience in developing Business Intelligence solutions. Designs, develops, and troubleshoots extract, transform and load processes that implement complex programming logic. Extracts operational, performance, statistical, and other data from various information systems, but primarily Epic. Develops and delivers reports, dashboards, and visualizations that clearly communicate insights. Manages multiple tasks simultaneously and responds quickly to problems, translating concepts and directions into practical solutions. Possesses development experience with relational and multi-dimensional database structures, data warehouse design architecture, and modern cloud platforms. Performs data development and integration using Google Cloud services such as BigQuery, and Dataflow, as well as Microsoft Fabric technologies including OneLake, lakehouses, pipelines, and semantic models. Determines Business Intelligence and data warehousing solutions to meet business needs and identifies and resolves data reporting issues in a timely manner. Qualifications Bachelor's degree and a minimum of 8 years' revenue cycle, system, or data delivery experience required. Master's degree preferred. Epic Certification is required within first year of job acceptance. Epic Cogito Certification is preferred. Healthcare Financial Management Association (HFMA) Certification Preferred. Previous healthcare experience required. Requires knowledge and experience in reporting and analytics delivery software, such as Business Objects, Crystal Reports, SQL Server Management Studio, Tableau or Epic Cogito reporting framework. Requires knowledge of database and data structure in regard to reporting efficiencies. Experience with cloud-based data development in Google Cloud (BigQuery, Cloud Storage, Dataflow), Microsoft Fabric (OneLake, lakehouses, pipelines) and AI technology is highly desirable. Experience with AI-driven analytics or machine learning applications is a plus. Preferred knowledge of physician and hospital billing systems for governmental, managed care, and commercial payers. Must be customer-service oriented, able to respond promptly to requests, manage multiple priorities, work independently, and demonstrate strong problem-solving and leadership skills. * This position is a 100% remote work. Individual may live anywhere in the US. This vacancy is not eligible for sponsorship / we will not sponsor or transfer visas for this position. Exemption Status Exempt Compensation Detail $91,000 - $127,400 / year Benefits Eligible Yes Schedule Full Time Hours/Pay Period 80 Schedule Details Standard Days M-F International Assignment No Site Description Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. Equal Opportunity All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the 'EOE is the Law'. Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. Recruiter Ronnie Bartz

About Trevor: The Trevor Project is the leading suicide prevention and crisis intervention organization for LGBTQ+ young people. Trevor offers 24/7 crisis services, connecting highly trained counselors with LGBTQ+ young people whenever they need support. To drive prevention efforts, The Trevor Project also operates robust research, advocacy, education, and peer support programs. We've been saving lives every day for over 25 years. Every day, and in every role, our staff contribute to our critical mission of ending suicide among lesbian, gay, bisexual, transgender, queer & questioning young people by embodying our values: Heart-We care deeply and commit to do what matters Integrity-We build trust through our words and actions Community-Together, we are an unstoppable force for good Belonging-We serve as allies to the mission, and to each other Progress-We continually move onward and upward Applicants and staff must be authorized to work for any employer in the United States. The Trevor Project will not sponsor an employment visa for this position. Role: Business AnalystLocation: This role will be remote in the continental United States, Alaska, or HawaiiReports to: Sr Salesforce ManagerEligibility: Authorization to work for any employer in the United States is required. The Trevor Project will not sponsor a work visa for this role.Classification: Exempt Full TimeUnion Role? No Starting Salary Range: $100,000-110,000 Summary: This role will serve as the critical link between business stakeholders and technology teams across Salesforce, Contact Center, web application, and custom development. Key responsibilities include comprehensive business process mapping to identify opportunities for optimization and efficiency, and identification of areas for improvement in existing platforms and processes. The analyst will be responsible for requirements elicitation, meticulously gathering and documenting detailed functional and non-functional requirements for new features and system enhancements. They will act as a critical collaborator, facilitating communication between business stakeholders and technical implementers, translating business needs into actionable technical solutions. Additionally, this role supports system implementation readiness, User Acceptance Testing (UAT), and maintains robust documentation of processes and system configurations to ensure successful project delivery and maximize the organization's investment in technology platforms. Roles and Responsibilities: Business Process Mapping: Working with various business verticals to map existing processes and identify areas for optimization, including processes relating to executive operations, organizational performance, and other confidential strategic projects where needed Requirements Elicitation: Gathering and documenting detailed functional and non-functional requirements for new features, enhancements, and integrations Stakeholder Collaboration: Facilitating workshops with business users to understand their needs and challenges Process Improvement: Continuously evaluating existing systems and processes to recommend and implement improvements that increase efficiency and data quality Documentation: Creating and maintaining comprehensive documentation of processes, requirements, and system configurations Platform & Integration Management: Oversee system health and configurations, managing third-party integrations and troubleshooting complex technical issues to ensure operational stability Vendor Relations & Performance: Act as the liaison for external vendors to manage SLAs, coordinate technical updates, and align product roadmaps with business goals Technical Translation & Feasibility: Bridge the gap between business needs and technical constraints by assessing the feasibility of requests and translating them into system-ready configurations Handle confidential and sensitive strategic matters with the utmost discretion and integrity Demonstrate fair, ethical, and equitable business practices Learn eagerly, share knowledge appropriately, and improve continuously Demonstrate successful planning and problem-solving skills, including multitasking and working well within tight timelines Work, communicate, and collaborate effectively with others Demonstrate attention to detail and accuracy in all work Demonstrate a commitment to fostering and maintaining an environment of belonging Other relevant duties and responsibilities as assigned Minimum Qualifications: Proficiency in gathering requirements, mapping business requests to technical capabilities, and process documentation Excels at communication and collaboration across multiple stakeholder priorities End-user experience with Salesforce, such as data analysis, Service Cloud, or NPSP Experience with Genesys or another enterprise-level contact center platform Proficiency in spoken and written English Ideal Qualifications: Experience working contractor or vendor technical teams Experience with Salesforce administration and configuration Salesforce certification(s) such as Administrator or Platform App Builder Experience with Genesys implementation, configuration, or administration Experience with community building platforms (eg Invision) and trust & safety platforms (eg ActiveFence) Familiarity with Contact Center operations, metrics (e.g., AHT, FCR, CSAT), and best practices Knowledge of nonprofit fundraising and development Highly skilled at learning technical systems and processes, and communicating technical requirements to non-technical stakeholders Why Trevor?Join a mission-driven organization where your work makes a real impact on the lives of LGBTQ+ young people-every single day. Outstanding benefits, including:- Comprehensive health coverage, including plans that support various gender affirmation care needs- Mental health resources, with access to virtual care and a variety of in and out of network options for support- 403(b) retirement plan with a 3% employer match, vesting over three years- Generous paid time off and company holidays to rest and recharge- Employee Assistance Program (EAP) offering confidential emotional support, work-life solutions, financial and legal guidance, and online resources- Remote work flexibility from anywhere in the continental U.S., Alaska, or Hawaii- with provided technology, a home office setup reimbursement, and a monthly internet reimbursement The Trevor Project provides equal employment opportunities (EEO) to all employees and qualified applicants for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other status protected by applicable law or policy. The Trevor Project complies with all applicable laws regarding equal opportunity in employment. The Trevor Project is committed to the full inclusion of all qualified individuals. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If a reasonable accommodation is needed to participate in the job application or interview process, please submit a request here. Please do not disclose medical information in this form-this information will be viewed only by our benefits team and will remain secure. This form is only for those requiring a reasonable accommodation to participate in the job application or interview process. This form is not an application - you must still apply through The Trevor Project careers website.

About Us At Splash, our mission is to make music creation accessible for everyone. Since 2017, we've been at the forefront of AI-driven music technology, building experiences that empower the next generation of creators. Our web and gaming-based music tools, including those on platforms like Roblox, have introduced millions to music production in fun and engaging ways. Backed by leading investors including Amazon's Alexa Fund and Khosla Ventures, we're assembling a team of engineers, designers, musicians, and business thinkers who are passionate about redefining the future of music tech. Applications for internships and graduate roles are open to current MBA students, recent graduates, and those early in their careers. This role will work closely with our Australian team, West Coast timezone is preferred as afternoon work is a must for crossing over timezones. The Role We're looking for a Business Analyst Intern to help us analyze product performance, surface insights, and drive smarter decisions across our web and gaming experiences. This role is perfect for a highly analytical thinker - someone who can dive into tricky data sets, find actionable insights, and help build fast, practical solutions. In this role, you'll work with product leaders, engineers, and designers to interpret user behavior, build dashboards, track product performance, and surface opportunities to make our tools better. You'll also help detect bugs, uncover odd behaviors in our game and web experiences, and suggest improvements that lead to smarter, faster decision-making. If you're a current MBA student, recent grad, or someone with strong business/data analysis experience and are passionate about analytics, creativity, and tech this role may be perfect for you! Please note, we receive a high volume of interest for our roles. To ensure your application stands out please consider the requirements listed, our industry of music, gaming and a growing gen z audience and how your experience will help you succeed in this role. Responsibilities - Build and maintain product dashboards using BI tools like Amplitude, Looker, or similar platforms- Analyze user funnels, retention, monetization, and engagement trends across web and gaming products- Troubleshoot bugs, behavioral anomalies, and data inconsistencies; help explain why things happen and propose fixes for future bug mitigation - Work with limited or partial data (e.g. from game engines) and develop creative workarounds to measure key metrics - Support the product and engineering teams with insights to inform roadmaps, experiments, and design decisions- Identify gaps and opportunities in how we understand user behavior and product vision- Help shape how we collect, visualize, and report on product data and business metrics- Present findings and recommendations to stakeholders in clear, compelling formats Collaborate cross-functionally to improve our data pipelines, tagging strategies, and analytics frameworks- Focus on speed and delivery; we move fast, release updates weekly if not daily. This role is not about large projects over months, rather a continual moving and evolving role that will see you adapting to new releases About You We're looking for someone who thrives in ambiguity, loves turning messy data into insights, and is excited by the idea of working at the intersection of product, analytics, and creative tech. You might be a good fit if you:- Are currently enrolled in an MBA program, recently graduated, or have equivalent business/data experience- Have experience with BI or analytics tools like Amplitude, Looker, Mixpanel, Tableau, or similar (if you haven't used our stack, we'd love to hear about platforms you have used and how you've tackled similar problems)- Are a fast, practical thinker who can define what to measure and how to do it without perfect data Know your way around data dashboards, KPIs, funnel metrics, and user segmentation- Love solving product puzzles and identifying bugs, gaps, or mismatches between expected and actual user behavior- Are comfortable communicating insights to non-technical stakeholders and making data feel accessible and actionable- Are curious, adaptable, and passionate about music, gaming, or consumer applications (or all three!) What to Expect - Work alongside a small but powerful team of experts from companies like Spotify, SoundCloud, Twitch, Amazon, and Apple.- Gain hands-on experience in a startup environment where your contributions directly impact our products.- Get mentorship and exposure to how a product-driven tech company operates.- Collaborate in a dynamic, multidisciplinary team of engineers, musicians, designers, and product experts.- Remote work with a global team *Please note, we are a global team, cross-over hours with US and Australia is a requirement for this role. US West Coast is preferred. Application Process To apply, please include: - Your resume and answers to the questions prompted at application (cover letter optional, as these questions should address our specific criteria)- An online portfolio or any attached examples of dashboards, slide decks, or analytical work you're proud of (optional but helpful!) We receive a high volume of interest for our roles. To stand out, focus on your analytical thinking, your ability to move fast, and how you've used data tools to drive better decisions in messy, ambiguous contexts. Diversity, Equity & Inclusion Music has the incredible ability to bridge divides and bring people together, regardless of their background or identity. Like the industry we work within, diversity, equity and inclusion are at the heart of everything we do. We are committed to creating an inclusive environment where everyone feels valued, respected, and empowered. We actively seek out and welcome voices from all backgrounds and believe that diverse perspectives fuel our creativity and drive success. 🚀 Ready to kickstart your career in music tech? Apply now and let's build the future of music creation together! 🎵 PDF preferred For more info visit splashmusic.com

About Trevor: The Trevor Project is the leading suicide prevention and crisis intervention organization for LGBTQ+ young people. Trevor offers 24/7 crisis services, connecting highly trained counselors with LGBTQ+ young people whenever they need support. To drive prevention efforts, The Trevor Project also operates robust research, advocacy, education, and peer support programs. We've been saving lives every day for over 25 years. Every day, and in every role, our staff contribute to our critical mission of ending suicide among lesbian, gay, bisexual, transgender, queer & questioning young people by embodying our values: Heart-We care deeply and commit to do what matters Integrity-We build trust through our words and actions Community-Together, we are an unstoppable force for good Belonging-We serve as allies to the mission, and to each other Progress-We continually move onward and upward Applicants and staff must be authorized to work for any employer in the United States. The Trevor Project will not sponsor an employment visa for this position. Role: Business Intelligence (BI) DeveloperLocation: This role will be remote in the continental United States, Alaska, HawaiiReports to: Director of Software Engineering & QAClassification: Exempt Full TimeUnion Role? No Starting Salary Range: $90-$105K Summary: The Business Intelligence (BI) Developer is a critical role responsible for transforming clean data from the central data warehouse into actionable and trustworthy insights for stakeholders across The Trevor Project (currently including Strategy, Crisis Services, and Advancement - but not inclusive of future data sources). This role will be the technical owner for the organization's production data visualization and reporting platform, in alignment with the organization's data analytics strategy and Center of Excellence (led by the Strategy & Innovation team, within the Office of the CEO). The BI Developer will focus on architecting, developing, and maintaining scalable dashboards and the Semantic Layer (e.g., LookerML, dbt) to ensure metric consistency and data integrity across all public and internal reporting. Responsibilities include full lifecycle development of dashboards, performance tuning, and pipeline system health. Roles and Responsibilities: Design, implement, and maintain the organization's Semantic Layer (e.g., LookerML, dbt), ensuring that core business metrics are defined consistently and accurately across all reports Architect, develop, and maintain high-impact, scalable, and secure production dashboards and reports for internal operations and external impact reporting Manage the user access, security, and governance standards within the primary Business Intelligence and Data SaaS platform (e.g., Looker, BigQuery, FiveTran, AirByte), ensuring compliance with organizational security and privacy policies Work closely with the Strategy & Innovation team, Data team members, and organizational stakeholders to enforce standardized metric definitions and ensure data quality is maintained from the warehouse to the final report Accountable for implementing and executing on the overall organizational Data & BI Strategy and adhering to the Strategy team's Data Strategy & Analytics Product Owner standards, practices, and processes Optimize the performance of complex dashboards and reports by refining underlying SQL queries and utilizing BI tool best practices Serve as the technical reporting expert, collaborating with Strategy, Crisis Services, and Fundraising teams to translate complex business questions and requirements into technical dashboard specifications, including relating to executive-level data and strategic projects, organizational performance, and performance management Identify and troubleshoot data integrity issues or data pipeline defects that affect reporting accuracy Efficiently manage and execute diverse ad-hoc data requests from various organizational stakeholders (e.g., Communications, People, Finance), ensuring rapid but accurate data delivery without disrupting core engineering priorities Act as a key steward of data governance, prioritizing security and integrity in all activities, ensuring data access and usage comply with organizational policies and privacy standards Fully participate in all Agile Scrum events, including daily standups, sprint planning, sprint reviews, and retrospectives, ensuring data priorities and progress are transparent to the wider Technology team Document all final dashboard logic, data sources, and metric definitions clearly and concisely for stakeholder understanding and future maintenance Handle confidential and sensitive strategic data and information with the utmost discretion and integrity Demonstrate fair, ethical, and equitable business practices Learn eagerly, share knowledge appropriately, and improve continuously Demonstrate successful planning and problem-solving skills, including multitasking and working well within tight timelines Work, communicate, and collaborate effectively with others Demonstrate attention to detail and accuracy in all work Demonstrate a commitment to fostering and maintaining an environment of belonging Other relevant duties and responsibilities as assigned Minimum Qualifications: 3+ years of professional experience in a blended role such as BI Developer, Analytics Engineer, or Data Engineer with a visualization focus Proficiency in SQL: Demonstrated ability to write complex, performant, and well-structured SQL for data querying and transformation Proficiency in Data Modeling: Strong understanding of data warehousing concepts and experience building analytical data models BI Tool Proficiency: Deep, professional experience with at least one major enterprise BI platform (e.g., Looker/LookerML, Tableau, Power BI) ETL/ELT Experience: Direct experience maintaining, troubleshooting, or contributing code to data pipelines (preferred experience with Python/Airflow/dbt or similar tools) Proven ability to translate business requirements into clear, efficient data visualizations Proficiency in spoken and written English Why Trevor?Join a mission-driven organization where your work makes a real impact on the lives of LGBTQ+ young people-every single day. Outstanding benefits, including:- Comprehensive health coverage, including plans that support various gender affirmation care needs- Mental health resources, with access to virtual care and a variety of in and out of network options for support- 403(b) retirement plan with a 3% employer match, vesting over three years- Generous paid time off and company holidays to rest and recharge- Employee Assistance Program (EAP) offering confidential emotional support, work-life solutions, financial and legal guidance, and online resources- Remote work flexibility from anywhere in the continental U.S., Alaska, or Hawaii- with provided technology, a home office setup reimbursement, and a monthly internet reimbursement The Trevor Project provides equal employment opportunities (EEO) to all employees and qualified applicants for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other status protected by applicable law or policy. The Trevor Project complies with all applicable laws regarding equal opportunity in employment. The Trevor Project is committed to the full inclusion of all qualified individuals. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If a reasonable accommodation is needed to participate in the job application or interview process, please submit a request here. Please do not disclose medical information in this form-this information will be viewed only by our benefits team and will remain secure. This form is only for those requiring a reasonable accommodation to participate in the job application or interview process. This form is not an application - you must still apply through The Trevor Project careers website.

The Chan Zuckerberg Initiative was founded in 2015 by Priscilla Chan and Mark Zuckerberg to help solve some of society's toughest challenges - from curing or preventing disease to improving education and addressing the needs of our local communities. We provide the operational support across our areas of work. The Team Across our work in Science, Education, and within our communities, we pair technology with grantmaking, impact investing, and collaboration to help accelerate the pace of progress toward our mission. Our Central Operations & Partners team provides the support needed to push this work forward. Central Operations & Partners consists of our Brand & Communications, Facilities, Finance, Infrastructure/IT Operations/Business Systems, Initiative Operations, People, Real Estate/Workplace/Facilities/Security, Research & Learning, and Ventures teams. These teams provide the essential operations, services, and strategies needed to support CZI's progress toward achieving its mission to build a better future for everyone. The Opportunity As a company we are focused on leveraging technology to help solve some of the world's toughest challenges. In order to support our organization's focus on the mission, we have a similar mission within our People and Finance Systems team to leverage technology to automate manual processes, constantly innovate to optimize processes, provide first-class support as well as build solutions to enable scale and execution of the strategies and initiatives of our business partners. Reporting to the Finance Systems Lead, this role will play a key role in streamlining, securing, and optimizing our Payroll, Planning, and Absence management processes through the Workday platform. You will work closely with the Payroll, Finance, and Total Rewards teams and be responsible for gathering, analyzing, and documenting business requirements, translating requirements into technical specifications, ensuring compliance with IT security standards, and implementing solutions. What You'll Do Gather & analyze business requirements: Working closely with the Payroll, Finance, and Total Rewards teams to understand their business needs, pain points, and desired outcomes. Document & prioritize business requirements: Document business requirements clearly. Create user stories and use cases. Assess prioritization of requests based on business impact, ease of delivery, ROI, and compliance. Design solutions: Translate business requirements into technical specifications. Consider out-of-the-box/best practice application configuration options and, if needed, customizations/enhancements to the application. Implement Solutions: Work closely with the IT team to develop, test, and deploy solutions. Coordinate activities with the business teams to test solutions and ensure solving for the desired business outcomes. Manage demand and projects: Prioritize demand, create project plans, monitor & communicate progress throughout the project lifecycles. Collaborate: Communicate effectively with both technical and non-technical stakeholders. Explain technical and application capabilities to the business teams. Translate business requirements to the technical teams. Stay up to date with technology trends: Continuously learn new features and trends within the Workday ecosystem, recommending potential enhancements to the system. What You'll Bring 5+ years of Payroll applications design and implementation experience in a rapidly scaling organization. 5+ years of demonstrated experience in Workday configuration, business process customization, report writing, and integrations using Workday tools. Best practice knowledge of Payroll and Absence Management processes. Ability to distill and simplify complex business requests into clear and actionable projects, with a proven ability to navigate ambiguity and to persevere through project road bumps Strong interpersonal skills to establish strong partnerships with business stakeholders and technology teams. Organized, methodical, and detail-oriented, with a passion for data analysis and problem-solving, leveraging organizational awareness to empower others to accomplish project objectives. Comfortable taking on additional job responsibilities as needed, demonstrated willingness to get involved in the details to achieve the team's end goals Experience in Agile methodologies. Security and compliance awareness for enterprise data management Workday certification(s) are preferred. Consulting experience is preferred. Workday Adaptive Planning integration experience - data loader, publishing plans is preferred Work Mode As we grow, we're excited to strengthen in-person connections and cultivate a collaborative, team-oriented environment. This role is a hybrid position requiring you to be onsite for at least 60% of the working month, approximately 3 days a week, with specific in-office days determined by the team's manager. The exact schedule will be at the hiring manager's discretion and communicated during the interview process. Compensation The Redwood City, CA base pay range for a new hire in this role is $124,000-$186,000. New hires are typically hired into the lower portion of the range, enabling employee growth in the range over time. Actual placement in range is based on job-related skills and experience, as evaluated throughout the interview process. Benefits for the Whole You We're thankful to have an incredible team behind our work. To honor their commitment, we offer a wide range of benefits to support the people who make all we do possible. CZI provides a generous employer match on employee 401(k) contributions to support planning for the future. Annual benefit for employees that can be used most meaningfully for them and their families, such as housing, student loan repayment, childcare, commuter costs, or other life needs. CZI Life of Service Gifts are awarded to employees to “live the mission” and support the causes closest to them. Paid time off to volunteer at an organization of your choice. Funding for select family-forming benefits. Relocation support for employees who need assistance moving to the Bay Area And more! If you're interested in a role but your previous experience doesn't perfectly align with each qualification in the job description, we still encourage you to apply as you may be the perfect fit for this or another role. Explore our work modes, benefits, and interview process at ******************************* #LI-Hybrid

Business Analyst - Process Transformation ("BA") drives efforts to expand IMAGINiT's footprint into the process transformation areas of the industries served by IMAGINiT. The BA will bring extensive experience in helping businesses evaluate and transform their processes overall. Additionally, the BA should have experience in defining processes and rules to guide businesses to Artificial Intelligence solutions being designed by IMAGINiT for our customers. Expanding beyond Transformation, the BA will be heavily engaged in defining Professional Services Offerings for our industries and customers; defining and executing Sales programs bringing the new PSO' to customers; collaborating with Sales to identify and close new Services business; Supporting Sales efforts; Serving as a SME for project delivery. Major Responsibilities/Activities * Define and Design Process Transformation solutions for our customers * Define Professional Service Offerings for our customers * Work with team members in the AI practice to bring Business Transformations to the design Develop rules and language models for AEC, Manufacturing, and/or Utility industries. * Consult with customers to define their needs and qualify solutions that address them. * Work closely with sales staff and customers to document business goals and related processes. * Help define customer-specific process standards and frameworks for tailored solutions. * Provide strategic input on the Go-To-Market efforts that grow the overall Solution Innovation sales; * Write deliverable documents as applicable. Examples include : scope of work, risk matrixes and recommendations. * Map existing workflows and recommend solutions to support or improve these processes. * Work with Product Team to create intellectual property to support sales and implementation efforts. * Deliver software and industry-related business and technical presentations at seminars, workshops, conferences, user groups and client sites. * Act as a brand ambassador seizing opportunities to increase IMAGINiT's visibility in the marketplace. * Subject-Matter-Expert mentoring, coaching, and leading multifaceted business solution implementations through successful adoption. * Interface with various levels of project executives up to and including C-Level leaders. * Drive problem formulation, comprehensive analysis, and problem resolution. * Establish client value propositions that tie key strategic, financial, and operational metrics directly to near and long-term business improvement. * Contribute to the engagement process from start to finish, including setting scopes, budgets, staffing resources, creation and coordination of client-ready deliverables and aid with communication of results with clients. Education Requirements * Bachelor's degree in information systems or business management Experience/Skill Requirements * 10+ years of professional services experience in software projects/programs as BA or related roles. * Direct Industry experience in AEC or Manufacturing working on processes and solutions * Strong understanding of Transformation methodologies and programs with experience in leading Transformation Projects. * Experience with business workflow mapping. * Experience identifying and designing PSO and bringing them to the market * Strong analytical and problem-solving abilities with the capability to translate technical concepts into business value. * Ability to work independently, manage multiple priorities, and collaborate across teams. * Business Development experience for Services with examples of successful bookings. * AI experience helping customers define and deploy solutions highly desirable * Excellent interpersonal, communication, writing, and presentation skills. * Demonstrated ability to define service scope and deliver value through presales activities and customer engagement. * Strong organizational, time and project management skills. * Strong business acumen, high energy, self-motivated and able to work under pressure, * Ability to engage in multiple projects at one time is essential. * Experience in transformational data and processes. * Experience working within or advising large organizations on data standards and tailored digital solutions is preferred. * Experience working in a consulting environment providing clients with implementation services is preferred. * Experience with the Autodesk suite of products is a plus Work Environment * This job operates in a professional office environment. This role routinely involves standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands * The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. * While performing the duties of this job, the employee is regularly required to talk; hear; sit; stand; walk; use hands to finger, handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision and ability to adjust focus. * The employee needs to be able to stand and make presentations, conduct training in front of groups, 1:1, and via webinars. Travel * This position requires up to 40% travel. Air travel is frequently required outside the local area and overnight. Access to a reliable automobile and a valid driver's license are required as well as the ability to legally enter both Canada and the US. Other Duties * Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Benefits * Health, Dental, and Vision • Health Savings Account with Employer Matching Contribution • Limited Purpose FSA Account • Medical Flexible Spending Account • Dependent Care Assistance Plan • Short & Long-Term Disability • Wellness Programs • Employee Assistance Program • Group Term Life Insurance • Voluntary Life Insurance • Paid Holidays • Vacation and Sick Leave • 401(k) with company match • Tuition Reimbursement • Service Awards • Employee Referral Bonus Program Visit us at ******************* for more information. We celebrate employment equity and diversity! We encourage applications from all qualified individuals and do not discriminate based on disability, race, ethnicity, religion, gender, sexual orientation, age, veteran status, or any other basis protected under federal, state, provincial or local laws. We are committed to providing reasonable accommodations for persons with disabilities. If you require reasonable accommodation during the application process, we will work with you to meet your needs. We thank all applicants in advance for their interest, but only those applicants who are to be considered will be contacted. Must be authorized to work in the U.S. for any employer without company sponsorship.

The Business Systems Analyst Manager will report directly to the Vice President of Information Technology and will lead a core team of analysts responsible for driving operational efficiency, data integrity, and technology alignment across the organization. This role requires deep Yardi expertise, strong accounting knowledge, and a solid understanding of affordable housing programs, tax credits, and compliance requirements. The manager must be a strategic thinker who can bridge operational needs with technology solutions, ensuring systems support the organization's growth, financial accuracy, and regulatory obligations. The successful candidate will serve as a key partner to Accounting, Finance, Property Management, Compliance, Construction, and IT, ensuring business processes are strategic, consistent, scalable, and well-supported. Key Responsibilities Team Leadership & Management * Lead, mentor, and develop a team of three Business Analysts, setting clear expectations and maintaining high performance standards. * Oversee workload balancing, project assignments, and professional development. * Establish repeatable processes, documentation standards, and improvement roadmaps. Strategic Planning & Execution * Collaborate with senior leadership to define business priorities and translate them into actionable projects. * Identify process gaps, system inefficiencies, and opportunities for cross-department automation. * Drive long-term system planning in alignment with organizational growth and IT strategy. Yardi Systems Oversight * Serve as the organization's Yardi subject-matter expert, providing guidance on configuration, workflows, data structures, and integrations. * Act as primary lesion with Yardi to manage contracts, solutions and maintain valuable partnership. * Oversee enhancements, module implementations, upgrades, and best-practice alignment across Yardi Voyager, Rent Café, Marketplace, Affordable/Tax Credit modules, Maintenance modules, and financial tools. * Ensure system controls protect data integrity, financial accuracy, and regulatory compliance. * Design and document complex integrations and workflows across Yardi modules, supporting property management and investment tracking needs. * Develop and maintain technical specifications for integrations between Yardi and internal reporting systems. * Collaborate with business and development teams to support agile ceremonies and architectural alignment across Yardi platform enhancements. Business Process & Requirements Management * Work closely with Accounting, Finance, Property Management, Compliance, Construction, and IT to capture requirements, document workflows, and recommend solutions. * Translate operational needs into system requirements, ensuring both function and feasibility. * Evaluate the impact of proposed changes and manage end-to-end implementation. * Define business requirements and technical interface designs between Yardi and applications. Affordable Housing & Compliance Expertise * Apply knowledge of LIHTC, HUD, Section 8, HOME, and other affordable housing programs to ensure systems and processes meet regulatory expectations. * Partner with Compliance and Property Operations to support audits, certifications, recertifications, and reporting requirements. Accounting & Financial Support * Partner with Accounting and Finance leadership to streamline month-end processes, automate reporting, strengthen internal controls, and support forecasting and budgeting tools. * Ensure Yardi financial modules and integrations are optimized for accuracy and efficiency. Cross-Functional Partnership * Serve as a trusted adviser to department heads, offering data-driven insights and solution recommendations. * Facilitate workshops, working sessions, and project meetings across departments. * Communicate complex system concepts in straightforward business terms. * Lead data governance and quality assurance for outputs from Yardi Voyager and affiliated modules. Qualifications Required * Bachelor's degree in Business, Accounting, Information Systems, or related field. * 5+ years of technical business analysis experience, with demonstrated expertise in Yardi Voyager 7S and related modules, including supervisory or team-lead responsibilities. * Strong Yardi Voyager experience (configuration, workflows, affordable modules, reporting). * Solid accounting background; understanding of GAAP, A/P, A/R, and property accounting processes. * Experience with LIHTC, HUD programs, and affordable housing compliance. * Demonstrated ability to plan, execute, and lead cross-department projects. * Excellent communication skills with the ability to influence at all levels. * Proven ability to analyze complex problems and design practical solutions. * Proven experience integrating and optimizing Yardi modules Preferred * Experience in property management, affordable housing, real estate development, or related industries. * Technical certifications related to Yardi or equivalent real estate platforms are highly valued. * Familiarity with data visualization tools (Power BI, Yardi Analytics, etc.). * Exposure to construction project management processes. Core Competencies * Strategic Thinking: Can see beyond immediate tasks, anticipate future needs, and design scalable solutions. * Technical Acumen: Strong understanding of Yardi systems, data structures, integrations, and workflows. * Leadership: Able to guide, challenge, and grow a team of analysts. * Communication: Clear, professional communication with stakeholders at all levels. * Collaboration: Effective partnership with Accounting, Finance, Property Management, Compliance, Construction, and IT. * Problem Solving: Methodical approach to diagnosing issues and delivering actionable solutions. FSLA * Exempt

Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** Consulting-level, technical professional. We are seeking an individual with a passion for cloud AI/ML initiatives, eager to drive innovation and leverage cutting-edge technologies to solve complex problems. Experience in a specialty or professional field and strong business acumen. Understands advanced principles, theories, and concepts. Works on complex or unique issues and leverages critical thinking skills to resolve problems. Exercises broad latitude in determining and executing objectives and approaches to assignments. Acts independently toward general results. Empowered to modify or adapt standard procedures to meet different situations. Contributes to the establishment of the organization's strategic goals. **The Main Responsibilities** - Enhances the alignment between business processes and information technology - Facilitates broad discussion to align business units to common solutions - Coaches subject matter experts through the program or project lifecycle to ensure execution - Responsible for actively resolving day-to-day technology needs, including system or process analysis - Understands technical problems and solutions in relation to the current, as well as the future business environment - Suggests plans to integrate new and existing processes - Provides input and supports planning and prioritization for business process engineering related activities - Identifies processes for improvement - May need to document existing processes - Identifies and analyzes gaps between current processes and the desired stated - Develop process performance measures and plans the transition to a new process - Provides counsel and leadership on future use of technology and business process improvements **What We Look For in a Candidate** - Bachelors degree or equivalent education and experience. - 5-10 years related experience. **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $103,711 - $138,281 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY $108,896 - $145,195 in these states: CO HI MI MN NC NH NV OR RI $114,082 - $152,109 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: Benefits (**************************************************** Bonus Structure \#LI-Remote Requisition #: 340577 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Founded in 1975, the Hispanic Scholarship Fund empowers Latino families with the knowledge and resources to successfully complete a higher education, while providing scholarships and support services to as many exceptional Hispanic American students as possible. HSF strives to make college education a top priority for every Latino family across the nation, mobilizing our community to proactively advance that goal - each individual, over a lifetime, in every way he/she can. HSF also seeks to give its Scholars all the tools they need to do well in their course work, graduate, enter a profession, excel, help lead our nation going forward, and mentor the generations to come. As the nation's largest not-for-profit organization supporting Hispanic American higher education, HSF has awarded over $500 million in scholarships and provides a range of impactful programs for students, HSF Scholars, Alumni, and parents. For more information about the Hispanic Scholarship Fund, please visit HSF.net Job Description Role Description The primary purpose of the Business Analyst will be to design business information systems, and incorporate new systems or processes to improve company work-flow, production, efficiency, and effectiveness. This individual will also be expected to maintain current knowledge of rapidly changing computer technology and to assist in the day-to-day operations and technical needs of the broader organization. The ideal candidate will be open to working in a startup type of environment, with the energy to work high-level to lower-level tasks, as needed, and be self-motivated. Qualifications BA or BS from an accredited University 2+ years' experience in Business Analysis, or Business Process Modeling and QA testing, with at least 1 year experience leading or being part of a project 2+ Years of Salesforce configuration experience Basic understanding of SQL and ability to write simple SQL queries Ability to map business processes, diagram data flows, and gather and use business intelligence Experience with CRM, CMS, sequel, and end user training documentation Configuration skills for MIP, Salesforce.com, and Luminate CRM Additional Information Job Requirements Scope of responsibilities: Assess Process reengineering opportunities Design Change management activities Train staff on systems Gather requirements Work with off-site development teams to coordinate product delivery Conduct Testing & UAT sessions Manage exceptions and Data cleansing activities Lead projects, use project management software to manage tasks Assist with onboarding/off-boarding and user provisioning administration Manage IT and process improvement projects Manage Salesforce environment Configure business applications: MIP, SalesForce.com, CMS, Luminate CRM Experience in the following: Elicit requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, and task and workflow analysis. Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs. Experience in using enterprise-wide requirements definition and management systems and methodologies required. Develop requirements specifications according to standard templates, using standard English Successfully engage in multiple initiatives, simultaneously Drive and challenge business units on their assumptions of how they will successfully execute their plans Collaborative: Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements and deliver the following artifacts as needed: Functional requirements. Business Requirements Documents, Use Cases, GUI, Screen and Interface designs Work independently with users to define concepts and under direction of project managers, or independently, as the project lead Serve as the conduit between the customer community (internal and external customers) and the software development team, or selected vendors through which requirements flow. Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs. Be the liaison between the business units and technology teams. Additional Liaise vendors Additional responsibilities, as needed Collaborate with the other functional teams within the broader HSF organization Qualification Education/Experience BA or BS from an accredited University 2+ years' experience in Business Analysis, or Business Process Modeling and QA testing, with at least 1 year experience leading or being part of a project 2+ Years of Salesforce configuration experience Critical Attribute Must be self-motivated and possess the ability to execute with minimal direction. Strong analytical and product management skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements. Ability to interact professionally with a diverse group of fellow team members, executives, managers, and subject matter experts Comfortable managing non-direct reports and influencing others to meet deliverables Agile development methodology and experience with systems analysis and design Ability to prioritize, handle multiple tasks/projects, juggle changing deadlines, provide structure to team, and meet deadlines. Ability to solve problems, while prioritizing project needs Professional Skills Effective and excellent communication (written and verbal) and interpersonal skills Outstanding organization skills, strong listening skills, and attention to detail Ability to maintain confidentiality of work-related information and materials Basic understanding of SQL and ability to write simple SQL queries Ability to map business processes, diagram data flows, and gather and use business intelligence Experience with CRM, CMS, sequel, and end user training documentation Preferred Configuration skills for MIP, Salesforce.com, and Luminate CRM Certifications: ITIL V3,Business analysis Salesforce administrator license preferred Additional Requirements Flexible to work weekends and/or extended work days, as required Cross-functional team member Ability to work in a start-up type of environment where information is not always structured and/or routinely available Other Criteria The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This position requires: Constant sitting or standing, Some walking around, and Occasionally lifting no more than 10 lbs. To Apply: email resume and cover

Founded in 1975, the Hispanic Scholarship Fund empowers Latino families with the knowledge and resources to successfully complete a higher education, while providing scholarships and support services to as many exceptional Hispanic American students as possible. HSF strives to make college education a top priority for every Latino family across the nation, mobilizing our community to proactively advance that goal - each individual, over a lifetime, in every way he/she can. HSF also seeks to give its Scholars all the tools they need to do well in their course work, graduate, enter a profession, excel, help lead our nation going forward, and mentor the generations to come. As the nation's largest not-for-profit organization supporting Hispanic American higher education, HSF has awarded over $500 million in scholarships and provides a range of impactful programs for students, HSF Scholars, Alumni, and parents. For more information about the Hispanic Scholarship Fund, please visit HSF.net Job Description Role Description The primary purpose of the Business Analyst will be to design business information systems, and incorporate new systems or processes to improve company work-flow, production, efficiency, and effectiveness. This individual will also be expected to maintain current knowledge of rapidly changing computer technology and to assist in the day-to-day operations and technical needs of the broader organization. The ideal candidate will be open to working in a startup type of environment, with the energy to work high-level to lower-level tasks, as needed, and be self-motivated. Qualifications BA or BS from an accredited University 2+ years' experience in Business Analysis, or Business Process Modeling and QA testing, with at least 1 year experience leading or being part of a project 2+ Years of Salesforce configuration experience Basic understanding of SQL and ability to write simple SQL queries Ability to map business processes, diagram data flows, and gather and use business intelligence Experience with CRM, CMS, sequel, and end user training documentation Configuration skills for MIP, Salesforce.com, and Luminate CRM Additional Information Job Requirements Scope of responsibilities: Assess Process reengineering opportunities Design Change management activities Train staff on systems Gather requirements Work with off-site development teams to coordinate product delivery Conduct Testing & UAT sessions Manage exceptions and Data cleansing activities Lead projects, use project management software to manage tasks Assist with onboarding/off-boarding and user provisioning administration Manage IT and process improvement projects Manage Salesforce environment Configure business applications: MIP, SalesForce.com, CMS, Luminate CRM Experience in the following: Elicit requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, and task and workflow analysis. Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs. Experience in using enterprise-wide requirements definition and management systems and methodologies required. Develop requirements specifications according to standard templates, using standard English Successfully engage in multiple initiatives, simultaneously Drive and challenge business units on their assumptions of how they will successfully execute their plans Collaborative: Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements and deliver the following artifacts as needed: Functional requirements. Business Requirements Documents, Use Cases, GUI, Screen and Interface designs Work independently with users to define concepts and under direction of project managers, or independently, as the project lead Serve as the conduit between the customer community (internal and external customers) and the software development team, or selected vendors through which requirements flow. Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs. Be the liaison between the business units and technology teams. Additional Liaise vendors Additional responsibilities, as needed Collaborate with the other functional teams within the broader HSF organization Qualification Education/Experience BA or BS from an accredited University 2+ years' experience in Business Analysis, or Business Process Modeling and QA testing, with at least 1 year experience leading or being part of a project 2+ Years of Salesforce configuration experience Critical Attribute Must be self-motivated and possess the ability to execute with minimal direction. Strong analytical and product management skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements. Ability to interact professionally with a diverse group of fellow team members, executives, managers, and subject matter experts Comfortable managing non-direct reports and influencing others to meet deliverables Agile development methodology and experience with systems analysis and design Ability to prioritize, handle multiple tasks/projects, juggle changing deadlines, provide structure to team, and meet deadlines. Ability to solve problems, while prioritizing project needs Professional Skills Effective and excellent communication (written and verbal) and interpersonal skills Outstanding organization skills, strong listening skills, and attention to detail Ability to maintain confidentiality of work-related information and materials Basic understanding of SQL and ability to write simple SQL queries Ability to map business processes, diagram data flows, and gather and use business intelligence Experience with CRM, CMS, sequel, and end user training documentation Preferred Configuration skills for MIP, Salesforce.com, and Luminate CRM Certifications: ITIL V3,Business analysis Salesforce administrator license preferred Additional Requirements Flexible to work weekends and/or extended work days, as required Cross-functional team member Ability to work in a start-up type of environment where information is not always structured and/or routinely available Other Criteria The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This position requires: Constant sitting or standing, Some walking around, and Occasionally lifting no more than 10 lbs. To Apply: email resume and cover

Requirements EXPERIENCE, EDUCATION AND LICENSURES: Bachelor's degree (BS or BA) in Business, Computer Science, Database Administration, or a related field; relevant certifications may be considered in lieu of a degree. Minimum 3 years of progressively responsible experience in a related role. KNOWLEDGE, SKILLS AND ABILITIES: Proficiency in database administration and client tracking software, with strong skills in Microsoft Office Suite, particularly Excel and Power BI. Excellent verbal and written communication skills, with the ability to convey information clearly and effectively. Strong organizational skills, with the ability to manage time efficiently, prioritize multiple tasks, and respond appropriately to urgent situations. In-depth understanding of the behavioral, emotional, and character-related challenges faced by the clients served at URM. Demonstrated ability to lead by example, modeling URM's Christian values including humility, kindness, integrity, emotional intelligence, and a strong commitment to mission-driven work without personal agendas. Salary Description $30.00-$35.00 (Depending on Experience)

Job DescriptionDescription: COMPANY DESCRIPTION: Union Rescue Mission (URM) is a 501(c)(3) nonprofit organization located in the Los Angeles Metropolitan Area. We are dedicated to serving men, women, and children experiencing homelessness and providing comprehensive emergency and long-term services to help them escape the dangerous streets of Skid Row. Established in 1891, URM is now one of the largest rescue missions of its kind in the United States and the oldest in Los Angeles. Join us at Union Rescue Mission as we bring hope and share the compassion of Christ to those devastated by homelessness. POSITION SUMMARY: The Mission Tracker Data Analyst is responsible for overseeing and analyzing the Mission Tracker client tracking system to ensure its effective use across all Union Rescue Mission facilities and programs. This role involves maintaining data integrity, generating reports, identifying trends, and supporting staff in the accurate and efficient use of the system. The analyst will work closely with program leaders and IT teams to enhance system functionality, streamline data processes, and provide actionable insights to support organizational decision-making. CORE WORK PRINCIPLE: Colossians 3:23 is the foundation of URM's standard for employment, “Whatever you do, work at it with all your heart, as though you were working for the Lord and not for people”. The goal for each employee is to enrich and sustain a humble heart attitude; to enrich and sustain a mindset of serving others, treating them with kindness and truth; and to enrich and sustain a zealous desire for achieving work objectives without any ulterior motives or agendas. ESSENTIAL FUNCTIONS: Collaborate with the Vice President of Men's Ministry and program staff to define and align success metrics across all programs. Apply knowledge of programs, databases, and best practices to support outcome measurement and continuous improvement. Coordinate with program directors to ensure consistency in daily program goals and data tracking. Manage the process for reviewing and approving Mission Tracker enhancement requests in collaboration with the IT Department. Oversee implementation of system updates with IT staff, database administrators, and consultants. Train staff on Mission Tracker use; develop user manuals and provide ongoing support and troubleshooting. Ensure database integrity and security through regular communication and process documentation. Implement quality control processes for data entry and reporting. Compile and report program statistics for internal and external stakeholders. Design accurate and timely reports and queries; support tracking of outcomes and performance metrics. Promote improvements in data systems, policies, and procedures to enhance reporting and program effectiveness. Encourage guests in their faith and growth in Jesus Christ by promoting Christian virtues in all relationships throughout the Mission (Matt. 7:12, Eph. 4:2-3, Phil. 2:3-8), and by teaching and influencing guests (Titus 2:2-8) to love in unity for Christ and His kingdom (1 Cor. 13:1-7). Conducts other tasks and projects assigned by the VP of Men's Ministry. Commitment to URM mission, vision, and core values. Encourage guests in their faith and growth in Jesus Christ. PHYSICAL DEMANDS: In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation(s) may be made to allow differently abled individuals to perform the essential functions of the job. Must be able to see, hear, speak, and write clearly to effectively communicate with employees, residents, clients, and other guests. Requires manual dexterity for occasional reaching, lifting, and operating standard office equipment. Must be able to lift at least 25lbs. Travel, as required. WORK ENVIRONMENT: In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodation(s) may be made to allow differently abled individuals to perform the essential functions of the job within the environment. The office environment is clean, orderly, properly lit, and ventilated. Noise levels are generally low to moderate. This position primarily operates indoors within a high-traffic office setting. Requirements: EXPERIENCE, EDUCATION AND LICENSURES: Bachelor's degree (BS or BA) in Business, Computer Science, Database Administration, or a related field; relevant certifications may be considered in lieu of a degree. Minimum 3 years of progressively responsible experience in a related role. KNOWLEDGE, SKILLS AND ABILITIES: Proficiency in database administration and client tracking software, with strong skills in Microsoft Office Suite, particularly Excel and Power BI. Excellent verbal and written communication skills, with the ability to convey information clearly and effectively. Strong organizational skills, with the ability to manage time efficiently, prioritize multiple tasks, and respond appropriately to urgent situations. In-depth understanding of the behavioral, emotional, and character-related challenges faced by the clients served at URM. Demonstrated ability to lead by example, modeling URM's Christian values including humility, kindness, integrity, emotional intelligence, and a strong commitment to mission-driven work without personal agendas. #ZR

COMPANY DESCRIPTION: Union Rescue Mission (URM) is a 501(c)(3) nonprofit organization located in the Los Angeles Metropolitan Area. We are dedicated to serving men, women, and children experiencing homelessness and providing comprehensive emergency and long-term services to help them escape the dangerous streets of Skid Row. Established in 1891, URM is now one of the largest rescue missions of its kind in the United States and the oldest in Los Angeles. Join us at Union Rescue Mission as we bring hope and share the compassion of Christ to those devastated by homelessness. POSITION SUMMARY: The Mission Tracker Data Analyst is responsible for overseeing and analyzing the Mission Tracker client tracking system to ensure its effective use across all Union Rescue Mission facilities and programs. This role involves maintaining data integrity, generating reports, identifying trends, and supporting staff in the accurate and efficient use of the system. The analyst will work closely with program leaders and IT teams to enhance system functionality, streamline data processes, and provide actionable insights to support organizational decision-making. CORE WORK PRINCIPLE: Colossians 3:23 is the foundation of URM's standard for employment, “Whatever you do, work at it with all your heart, as though you were working for the Lord and not for people”. The goal for each employee is to enrich and sustain a humble heart attitude; to enrich and sustain a mindset of serving others, treating them with kindness and truth; and to enrich and sustain a zealous desire for achieving work objectives without any ulterior motives or agendas. ESSENTIAL FUNCTIONS: Collaborate with the Vice President of Men's Ministry and program staff to define and align success metrics across all programs. Apply knowledge of programs, databases, and best practices to support outcome measurement and continuous improvement. Coordinate with program directors to ensure consistency in daily program goals and data tracking. Manage the process for reviewing and approving Mission Tracker enhancement requests in collaboration with the IT Department. Oversee implementation of system updates with IT staff, database administrators, and consultants. Train staff on Mission Tracker use; develop user manuals and provide ongoing support and troubleshooting. Ensure database integrity and security through regular communication and process documentation. Implement quality control processes for data entry and reporting. Compile and report program statistics for internal and external stakeholders. Design accurate and timely reports and queries; support tracking of outcomes and performance metrics. Promote improvements in data systems, policies, and procedures to enhance reporting and program effectiveness. Encourage guests in their faith and growth in Jesus Christ by promoting Christian virtues in all relationships throughout the Mission (Matt. 7:12, Eph. 4:2-3, Phil. 2:3-8), and by teaching and influencing guests (Titus 2:2-8) to love in unity for Christ and His kingdom (1 Cor. 13:1-7). Conducts other tasks and projects assigned by the VP of Men's Ministry. Commitment to URM mission, vision, and core values. Encourage guests in their faith and growth in Jesus Christ. PHYSICAL DEMANDS: In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation(s) may be made to allow differently abled individuals to perform the essential functions of the job. Must be able to see, hear, speak, and write clearly to effectively communicate with employees, residents, clients, and other guests. Requires manual dexterity for occasional reaching, lifting, and operating standard office equipment. Must be able to lift at least 25lbs. Travel, as required. WORK ENVIRONMENT: In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodation(s) may be made to allow differently abled individuals to perform the essential functions of the job within the environment. The office environment is clean, orderly, properly lit, and ventilated. Noise levels are generally low to moderate. This position primarily operates indoors within a high-traffic office setting. Requirements EXPERIENCE, EDUCATION AND LICENSURES: Bachelor's degree (BS or BA) in Business, Computer Science, Database Administration, or a related field; relevant certifications may be considered in lieu of a degree. Minimum 3 years of progressively responsible experience in a related role. KNOWLEDGE, SKILLS AND ABILITIES: Proficiency in database administration and client tracking software, with strong skills in Microsoft Office Suite, particularly Excel and Power BI. Excellent verbal and written communication skills, with the ability to convey information clearly and effectively. Strong organizational skills, with the ability to manage time efficiently, prioritize multiple tasks, and respond appropriately to urgent situations. In-depth understanding of the behavioral, emotional, and character-related challenges faced by the clients served at URM. Demonstrated ability to lead by example, modeling URM's Christian values including humility, kindness, integrity, emotional intelligence, and a strong commitment to mission-driven work without personal agendas. #ZR Salary Description $30.00-$35.00 (Depending on Experience)

Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** Consulting-level, technical professional. We are seeking an individual with a passion for cloud AI/ML initiatives, eager to drive innovation and leverage cutting-edge technologies to solve complex problems. Experience in a specialty or professional field and strong business acumen. Understands advanced principles, theories, and concepts. Works on complex or unique issues and leverages critical thinking skills to resolve problems. Exercises broad latitude in determining and executing objectives and approaches to assignments. Acts independently toward general results. Empowered to modify or adapt standard procedures to meet different situations. Contributes to the establishment of the organization's strategic goals. **The Main Responsibilities** - Enhances the alignment between business processes and information technology - Facilitates broad discussion to align business units to common solutions - Coaches subject matter experts through the program or project lifecycle to ensure execution - Responsible for actively resolving day-to-day technology needs, including system or process analysis - Understands technical problems and solutions in relation to the current, as well as the future business environment - Suggests plans to integrate new and existing processes - Provides input and supports planning and prioritization for business process engineering related activities - Identifies processes for improvement - May need to document existing processes - Identifies and analyzes gaps between current processes and the desired stated - Develop process performance measures and plans the transition to a new process - Provides counsel and leadership on future use of technology and business process improvements **What We Look For in a Candidate** - Bachelors degree or equivalent education and experience. - 5-10 years related experience. **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $103,711 - $138,281 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY $108,896 - $145,195 in these states: CO HI MI MN NC NH NV OR RI $114,082 - $152,109 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: Benefits (**************************************************** Bonus Structure \#LI-Remote Requisition #: 340577 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Easterseals is leading the way to full equity, inclusion and access through life-changing disability and community services. For more than 100 years, we have worked tirelessly with our partners to enhance quality of life and expand local access to healthcare, education and employment opportunities. Easterseals Southern California provides essential services and on-the-ground supports to more than 15,000 people each year-from early childhood programs for the critical first five years, to autism services, daily and independent living services for adults, employment programs, veterans' services and more. Our public education, policy and advocacy initiatives positively shape perceptions and address the urgent and evolving needs of the one in four Americans with disabilities today. Together, we're empowering people with disabilities, families and communities to be full and equal participants in society. Join us as we seek to be the most inclusive place for people with disabilities to live, learn, work & play easterseals.com/southerncal Hiring range: 70k-80k/yr OVERVIEW OF POSITION: Represents the user interface functionality, system configuration, and workflow of the Electronic Health Records (EHR) system; and collaborates with treatment providers to manage division-wide user interface design and implementation. Evaluates EHR data to recommend process improvements. Responds to inquiries related to EHR. Abstracts, evaluates, and distributes health data and reports to support processes and activities of designated teams. Works in coordination with internal IT support teams and external EHR system vendor. ESSENTIAL FUNCTION: Identifies issues that arise in assigned application area as well as issues that impact other application teams. Manages all inquiries and concerns related to Electronic Health Records (EHR) system from the vendor network as well as the internal function. Acts as primary point of contact for Information Technology department for EHR testing and further development of the system related to Provider Network and internal function. Provides subject matter expertise in system upgrade planning and design. Ensures the proper usage or the EHR System and provides end-users ongoing training during all phases of implementation and operation of the system. Serves as a liaison between end users' workflow needs and EHR support staff. Develops training materials as required. Analyzes and interprets EHR system data for use in Provider Network and internal function operations to ensure the highest level of efficiency and drive continuous process improvements. Works closely with the internal function leaders to evaluate data, analyze trends, and make recommendations. Creates, reviews, and maintains regularly scheduled data distribution reports. May gather data from multiple sources. May prepare and submit data/reports to comply with reporting obligations with external organizations. Prepares and submits timely and accurately documents/forms/data/reports as assigned. Works cross-functionally with internal departments and/or external entities, on data distribution activities related to assigned team/department; providing and receiving information, coordinating and/or facilitating activities. Provides project support and participates in the continuous quality improvement processes of the supported teams as assigned, related to health records. Assists with the maintenance and updating of related policies and procedures as required. Communicates in a timely manner when data or resources are unavailable to internal and outside entities. Performs other duties as assigned, which may include administrative related support to the service line, overseeing and supporting administrative assistants in gathering, distributing, and communicating data related to business needs, providing supervision to adminstrative assistants to support them in completing tasks related to analytics, scorecards, reports, and other resources. EDUCATION: Bachelor's degree in Health Services or related field subject preferred.|Certifications such as Registered Health Information Technician (RHIT), or Registered Health Information Administrator (RHIA) preferred. EXPERIENCE: 3+ years of recent experience of electronic health record management and training to users. KNOWLEDGE, SKILLS, ABILITIES: Knowledge of electronic health record processes; such as, record storage and retrieval, record retention, workflow, authentication and documentation standardization. Ability to establish and maintain various data collection, record keeping, tracking, filing, and reporting systems. Ability to maintain current knowledge of local, state and federal laws and regulations regarding the management of EHR client information. Ability to assess the training needs of staff and develop appropriate training programs. Highly Proficient in Microsoft Office (Word, Excel, Outlook), web-based applications, databases, internet usage, and Electronic Health Records (EHR) software. Excellent organizational, decision-making, time management, oral and written communication skills. Ability to communicate effectively with all levels of associates, physician's office personnel, vendors, external organizations, and the general public. Knowledge preferred of clinical and business needs and processes within health care organizations. Ability to assist in efficient office operations. Ability to maintain customer-service orientation and professionalism in all interactions. Ability to exercise discretion and confidentiality pertaining to work environment. Ability to prioritize and organize workload and be able to produce high-quality results with meticulous attention to detail. Ability to maintain a high level of accuracy and completeness in all work. Ability to remain focused and flexible while shifting/changing priorities, heavy workload, and tight deadlines. Able to support multiple teams/departments simultaneously. Ability to acquire an understanding of organization and department policies and practices. Ability to work with minimum supervision within established guidelines and procedures, as a team member and as an individual contributor. Ability to obtain and maintain a criminal record/fingerprint clearance from the Department of Justice and Federal Bureau of Investigation per Easterseals Southern California and/or program requirements. Ability to travel locally to between various ESSC locations, with own reliable transportation; maintain driving record in compliance with Transportation Safety Standards, maintain auto insurance and vehicle registration. Ability to pass all drug testing required by ESSC. Carrying/Lifting: Occasional / 0-30 lbs. Standing: Occasional / Up to 3 hours per day Sitting: Constant / Up to 8 hours per day Walking: Occasional / Up to 3 hours per day Repetitive Motion/Activity: Keyboard activity, telephone use, writing Visual Acuity: Ability to view computer monitor and read newsprint Travel: Up to 30% of time Environmental Exposure: Frequent exposure to unpleasant or hazardous working conditions (noise, heat, dust, bodily fluids, etc.) 20-50% of work time.

Salary Range: $9,888.12 - $10,678.10 monthly The Data & Analytics Unit is responsible for managing, analyzing, and interpreting healthcare data to support decision-making across the Los Angeles County Department of Health Services (DHS). The unit manages patient care and operational data, using analytics to identify patterns, predict outcomes, and improve service delivery. The unit also ensures data integrity, security, and regulatory compliance. ESSENTIAL FUNCTIONS Builds complex data models for business intelligence solutions consumption and creates dashboards and reports using data visualization tools such as Tableau and Business Objects using those models. Applies transformations, data cleansing, normalization best practices, as well as abstraction and inheritance programming concepts to ensure quality data solutions Responsible for eliciting and documenting user requirements for large, highly complex new systems or system enhancements; ensures functional and technical requirements are fully documented. Translates technical tasks to a non-technical audience. Strong proficiency in ETL (Extract, Transform, Load) processes and tools, data modeling, and data architecture best practices. Proven experience with big data technologies and frameworks (e.g., Hadoop, Spark, Kafka). Deep understanding of cloud-based data platforms such as AWS, Azure, Google BigQuery, Oracle Cloud Infrastructure, etc. Enhance project management processes for enterprise reporting, deep dive analyses, and ad hoc requests leveraging agile framework. Analyze quantitative and qualitative data to uncover trends and insights, and create dashboards, visualizations, and reports for stakeholders. Conduct statistical analyses to support program evaluation and strategic planning. JOB QUALIFICATIONS The ideal candidate for the Senior Information Systems Analyst - Business Intelligence Specialization should possess at least 4+ years of experience in analytics, data management, and data intelligence. The Senior Business Intelligence Analyst is part of the DHS Data & Analytics Unit, who oversees conducting advanced data analyses, responding to complex data requests, and creating data models, dashboards and reports. Strong communication and problem-solving skills are essential to drive collaboration across departments, influence decision-making, and ensure alignment with organizational priorities. Additionally, the ideal candidate should have a proven track record of translating complex data into clear, strategic recommendations and fostering a culture of data-driven decision-making. Education/Experience Bachelor's degree or higher from an accredited institution in Computer Science, Information Technology/Systems or a closely related quantitative field. 4+ years of experience creating complex data models from transactional clinical and operational data for use in interactive business intelligence solutions. Experience using project management tools and templates, and experience using agile methodology and its application to software and data product development. Experience developing a variety of stakeholder materials, including but not limited to dashboard reports, concise stakeholder presentations, and staff training materials/guides. Certificates/Licenses/Clearances Successful clearing through the Live Scan process with the County of Los Angeles. Other Skills, Knowledge, and Abilities Knowledge of JIRA and Smartsheet is a plus 4+ years experience at writing and optimizing Transact-SQL code 4+ years experience with data visualization tools like Tableau and PowerBI, and use of cloud data platforms PHYSICAL DEMANDS Stand: Not applicable Walk: Not applicable Sit: Frequently Handling / Fingering: Constantly Reach Outward: Constantly Reach Above Shoulder: Not applicable Climb, Crawl, Kneel, Bend: Not applicable Lift / Carry: Occasionally - Not applicable Push/Pull: Occasionally - Not applicable See: Constantly Taste/ Smell: Not Applicable Not Applicable = Not required for essential functions Occasionally = (0 - 2 hrs/day) Frequently = (2 - 5 hrs/day) Constantly = (5+ hrs/day) WORK ENVIRONMENT Hybrid EEOC STATEMENT It is the policy of Heluna Health to provide equal employment opportunities to all employees and applicants, without regard to age (40 and over), national origin or ancestry, race, color, religion, sex, gender, sexual orientation, pregnancy or perceived pregnancy, reproductive health decision making, physical or mental disability, medical condition (including cancer or a record or history of cancer), AIDS or HIV, genetic information or characteristics, veteran status or military service.