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  • Site Director at Cassady Elementary

    Kindercare Education 4.1company rating

    Columbus, OH job

    Futures start here. Where first steps, new friendships, and confident learners are born. At KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award, we offer a variety of early education and child care options for families. Whether it's KinderCare Learning Centers, Champions, or Crème de la Crème, we build confidence for kids, families, and the future we share. And we want you to join us in shaping it-in neighborhoods, at work, and in schools nationwide. When you join Champions, you'll be supporting hardworking families and elementary-aged kids during out-of-school time, on school grounds. Whether you're partnering with administrators to bring our programs to their district, or buddying up with students to aim higher, think bigger, and never give up, you'll be leading the way toward inspired learning. If you're passionate about inspiring children and teachers alike to learn and grow, the Site Director role could be for you! Site Directors are passionate about educational excellence and empowering confident teachers. As a Site Director, you will use our nationally recognized curriculum as a framework to create unique and engaging classroom experiences. Site Directors are committed to making their site successful and know that important relationships with children, families, and their team are critical to success. Successful Site Directors are fully engaged, enthusiastic about their work, and eager to share their knowledge. When you join our team as a Site Director, you will: Lead and supervise a group of teachers to create unique and engaging classroom experiences, leverage and develop “best in class” educators to be passionate and committed professionals Ensure your site is operating effectively; maintain licensing, safety, and educational standards Partner with parents with a shared desire to provide the best care and education for their children Cultivate positive relationships with families, teachers, school and district leaders, state licensing authorities, community contacts, and corporate partners Lead recruitment and enrollment efforts of new families and children in our sites Required Skills and Experience: At least one year of teaching experience with the ability to develop, engage, and inspire a team A love for children and a strong desire to make a difference every day Ability to build relationships with families and staff and create a dynamic environment where play and discovery go hand-in-hand Outstanding customer service skills, strong organizational skills, multi-task and manage multiple situations effectively Meet state specific guidelines for the role Be physically able to use a computer with basic proficiency, lift a minimum of 40 pounds, and work indoors or outdoors. Be able to assume postures in low levels to allow physical and visual contact with children, see and hear well enough to keep children safe, and engage in physical activity Read, write, understand, and speak English to communicate with children and their parents in English Our benefits meet you where you are. We're here to help our employees navigate the integration of work and life: - Know your whole family is supported with discounted child care benefits. - Breathe easy with medical, dental, and vision benefits for your family (and pets, too!). - Feel supported in your mental health and personal growth with employee assistance programs. - Feel great and thrive with access to health and wellness programs, paid time off and discounts for work necessities, such as cell phones. - … and much more. We operate research-backed, accredited, and customizable programs in more than 2,000 sites and centers across 40 states and the District of Columbia. As we expand, we're matching the needs of more and more families, dynamic work environments, and diverse communities from coast to coast. Because we believe every family deserves access to high-quality child care, no matter who they are or where they live. Every day, you'll help bring this mission to life by building community and delivering exceptional experiences. And if you're anything like us, you'll come for the work, and stay for the people. KinderCare Learning Companies is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, military or veteran status, gender identity or expression, or any other basis protected by local, state, or federal law. Job Posting End Date : 2026-02-06
    $30k-36k yearly est. 2d ago
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  • Substitute Teacher, On Call

    Ombudsman Educational Services 3.7company rating

    Westlake, OH job

    🚩 Starting Rate: $18 -$22 /hour based on experience 🏫 Environment: Alternative Education, Middle & High School Ombudsman Educational Services, a growing, dynamic organization with a social mission to offer hope, is seeking On-call Substitute Teachers to join our award-winning team and perform meaningful work in a culture that welcomes innovation, encourages creative expression and offers limitless potential for personal and professional satisfaction! If you thrive in a fast-paced, goal-oriented, outcome-driven environment, seek a career with genuine purpose, and possess a problem-solving mindset, a sense of humor, and a stellar work ethic - We Should Talk! 📲 As a Substitute Teacher, you are first and foremost responsible for increasing Middle and High School student achievement by consistently ensuring the implementation of instructional practices and strategies endorsed by ChanceLight Education and in accordance with Ombudsman policies. ‖ Responsibilities Include: Delivering instruction, through the use of curriculum materials and educational software. Developing daily lesson plans and classroom schedule that reflects state and school requirements. Collaborating with fellow teachers and other support staff to provide instructional support and approved modification to the curriculum. Implementing standards for student behavior in order to ensure a safe, secure and effective learning environment by providing a high degree of structure, clear expectations and consistency. Maintaining regular contact with students' parents/guardians to inform of student's progress, areas of difficulties, and any changes or situations in home life that may affect school performance. Actively participating in team meetings when necessary to address specific student and parent concerns. Assessing student progress through consistent review of classroom data collection and recording systems. Keeping up to date with research-based practices and developments in subject area, resources, and professional development. Responding constructively to formal and informal feedback. Performing other duties as assigned. ‖ Qualifications Required: High school diploma or equivalent with passage of basic skills test. Bachelor's degree or higher in education or a closely related field of study preferred. Meet all state substitute teacher licensing and/or certification requirements. Prior experience and/or highly knowledgeable in curriculum development, differentiation and instruction in a classroom setting. Prior experience and/or knowledge in alternative educational services for at-risk students and working with students with diverse needs at various levels preferred. Advanced oral and written communication, instruction, curriculum, conflict resolution, multitasking, problem solving, and decision-making ability. Solid motivational skills and willingness to be flexible and adapt to changing priorities and new initiatives. Proven ability to effectively prioritize tasks and meet deadlines while maintaining organization and attention to detail. Ability to think and act quickly and calmly in an emergency and make independent decisions. Knowledge of relevant technology including experience with instructional technology, Microsoft Office Suite, database entry and basic office equipment. Ombudsman Educational Services is a division of ChanceLight Behavioral Health, Therapy, & Education, the nation's leading provider of alternative and special education programs for children and young adults. For more than 45 years, and in partnership with over 235 school districts nationwide, we have helped change the direction of more than 240,000 student lives! 💻 Learn more about our history, our mission and the program services we provide by visiting the link below: ******************************** At ChanceLight we believe in providing more than just a job, as a member of our team you'll receive the opportunity to make meaningful impacts, the support needed to achieve success, and all the tools essential to reaching your personal & professional fulfillment! Your path to a truly rewarding career starts here - where growth, empowerment, and collaboration define our culture; and every day is a Chance to transform lives through education! ‖ Perks and Benefits Include: Comprehensive Medical, Dental and Vision Plans FREE Telehealth and Virtual Counseling Sessions FREE Health Advocacy Services and 24/7 Nurse Line Company Paid Life & Disability Insurance Company Paid Employee Assistance Program Flexible Spending and Health Savings Accounts Personal Protection Insurance Plans Cigna Healthy Pregnancies, Healthy Babies Program Legal Services Insurance Pet Health Insurance Accrual-based Paid Time Off School Hours and Paid Holiday Schedule Extensive Personal and Life Event Paid Leave Policy 401k Retirement Saving Plan Perks at Work Employee Discount Program Opportunities for Growth & Development And So Much More! If you're ready to start making lasting impacts on the lives of students and contribute to the creation of a brighter future - This Is Your Chance! Join us and together, we can empower students to overcome challenges, build confidence and unlock their full potential! Careers, With ChanceLight 💙 Work. With Purpose. Copyright © 2024 ChanceLight Behavioral Health, Therapy, & Education, a ChanceLight company *Benefit plans and eligibility requirements may vary based on role and employment status. EducationRequired High School or better in Diploma or Equivalent Preferred Bachelors or better in Education or related field Licenses & CertificationsRequired All State Req Credentials Substitute Licensure SkillsPreferred Alternative Education Secondary Education Specific Learning Disabil Positive Behavior Intervention and Support Personalized Instruction Curriculum Development Classroom Management Problem Solving Interpersonal Skills Office/Administrative Behavioral Intervention Applied Behavior Analysis (ABA) BehaviorsPreferred Innovative: Consistently introduces new ideas and demonstrates original thinking Enthusiastic: Shows intense and eager enjoyment and interest MotivationsPreferred Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $18-22 hourly 5d ago
  • Intervention Specialist, Elementary → $15,000 Sign-on Bonus + Flexible Lifestyle Perks!

    Chancelight Behavioral Health, Therapy, & Education 3.7company rating

    Euclid, OH job

    🔷 Starting Salary: $65,000 - $85,000 /year based on experience PLUS $15,000 Sign-on Bonus AND Flexible Lifestyle Perks! 🏫 Environment: Special Education Program, Elementary School ChanceLight Behavioral Health, Therapy, & Education partners with Euclid City Schools to provide specialized education services for students who need a different kind of support. We're seeking an Intervention Specialist who values strong collaboration, small class sizes, and a benefits structure you simply don't see in most school districts to join our Special Education team! If you're passionate about empowering students with diverse learning needs, thrive in a collaborative and dynamic educational environment, and bring creativity, patience, a solution-focused mindset, a sense of humor, and an unwavering commitment to student growth - We Should Talk! 📲 ‖ What Makes This Role Stand Out: Competitive Compensation & Lifestyle Perks Salary up to $85,000 /year based on experience $15,000 Sign-on Bonus $5,000 on your first paycheck $5,000 after 90 days $5,000 at 180 days $500 Learning Stipend towards license/certification (usable within 5 years of hire date) Build-Your-Own Perks Package - Euclid Exclusive Choose One (1): Childcare Reimbursement - $100/month, up to $1,200 Housing Reimbursement - $100/month, up to $1,200 Choose Two (2): Cell phone reimbursement - $50/month, up to $600 Gym membership reimbursement - $50/month, up to $600 Car wash membership - $50/month, up to $600 Digital streaming service - $50/month, up to $600 You get to mix and match what matters most to your life - not just accept a one-size-fits-all package! ‖ Benefits You Don't See in Most District Jobs: Free Virtual Medical & Mental Health Services Advocacy & Navigation Support Custom Programs That Support Real Life Cigna Healthy Pregnancies, Healthy Babies program. Pet insurance options so your four-legged family members are covered. Perks At Work - access to employee-only discounts and corporate rates on electronics, autos, travel, entertainment, and hundreds of top brands. Summer Bank Program - For eligible full-time, salaried employees in 10-month roles, the option to set aside part of your pay during the school year for distribution over the otherwise unpaid summer. ‖ Career Path & Continuing Education: Clear Advancement Pathways - many members of our senior leadership team started as teachers or support specialists in our local programs. Continuing Education Assistance for you and your immediate family with institutions such as Martinsburg College, Capella University, and Strayer University including: Tuition Discounts Scholarship Opportunities No-cost Continuing Education and General Education Courses Flexible Learning Options and Academic Partnerships ‖ Support Network & Educational Focus: Small Learning Communities where you're not alone in the room - you collaborate with support specialists and a multidisciplinary team focused on helping students overcome barriers. Highly Collaborative Culture: share best practices, co-problem-solve, and tap into the collective expertise of your peers. Autonomy and Innovation: you're empowered to design and adjust lesson plans to the unique needs of your students - not just follow a script. Small Class Sizes so you can actually provide individualized attention and build strong relationships. No expectation to supervise after-school clubs or activities as part of this role. Built-in time during the day to review assignments and evaluate student work - helping protect your evenings and weekends. ⚕️ Learn more about benefits and what our employees love about ChanceLight by visiting: ********************************** As an Intervention Specialist, you'll lead the instructional process for Elementary School students with Individualized Education Plans (IEPs), designing dynamic and personalized learning experiences within the learning center and/or classroom. Your role includes delivering targeted instruction, utilizing innovative curriculum resources, integrating educational software, and creating comprehensive lesson plans and schedules tailored to the diverse physical, emotional, and educational needs of each student, in alignment with state and school standards. ‖ Responsibilities Include: Creating an inclusive, collaborative environment that actively involves students, parents, colleagues, and administrators in the educational process. Establishing a classroom climate built on mutual respect, fairness, and clear expectations, emphasizing social development, personal accountability, and positive group interactions by modeling Positive Behavior Interventions and Supports (PBIS). Implementing and consistently reinforcing school-wide and classroom-specific PBIS strategies, behavior expectations, reward systems, and appropriate consequences. Tracking and documenting student progress, maintaining accurate student files, and generating comprehensive reports detailing student achievements and activities. Delivering differentiated and targeted instruction individually or collaboratively in a co-teaching environment to effectively meet IEP-specified educational goals. Adapting and modifying curricular content and instructional approaches to accommodate the diverse learning styles and capabilities of students, providing guidance to instructional staff on differentiation methods. Utilizing varied and engaging instructional methods, resources, and educational software to effectively respond to and support diverse student needs and interests. Managing student caseload responsibilities, including developing, updating, and implementing individualized education plans (IEPs), goals, and interventions. Preparing detailed daily lesson plans and organizing instructional materials that align with curriculum standards and individual student objectives. Maintaining an organized, safe, and welcoming classroom environment, managing supplies, furniture, and resources effectively according to established procedures. Staying informed on current research-based instructional practices, trends, and developments in special education and subject-specific areas to continually enhance teaching effectiveness. Responding openly and constructively to feedback from formal evaluations and informal observations, actively pursuing ongoing professional growth. Supporting the school community by performing additional duties as assigned, contributing positively to the overall success of the educational program. ‖ Qualifications Required: Bachelor's degree or higher in education, special education or a closely related field of study. Licensed currently or in the process of obtaining one or more of the following OH state teaching credentials: Intervention Specialist - Mild/Moderate Educational Needs (K-12) Intervention Specialist - Moderate/Intensive Educational Needs (K-12) Primary Intervention Specialist (PK-5) Ability to obtain and maintain certification in company approved crisis management training. Prior experience working with curriculum development, differentiation and instruction, preferably in an alternative, special education and/or behavioral health program setting. Prior experience and/or knowledge in special education services and compliance, particularly for students with learning disabilities, emotional behavioral disorders, autism spectrum disorders and/or other related disabilities. Prior experience and/or highly knowledgeable in working with students with individualized education plans (IEP's). Proven success in developing and implementing effective education plans for students with diverse needs. Proficiency in providing motivation and having critical conversations with students that help move them toward realistic goals. Advanced oral and written communication, organization, conflict resolution, multitasking, problem solving, and decision-making ability. Ability to think and act quickly and calmly in an emergency and make independent decisions. Knowledge of relevant technology including experience with instructional technology, Microsoft Office Suite, database entry and basic office equipment. ChanceLight Behavioral Health, Therapy, & Education is the nation's leading provider of alternative and special education programs for children and young adults. For more than 50 years, and in partnership with over 235 school districts nationwide, we have helped change the direction of more than 240,000 student lives! 💻 Learn more about our history, our mission and the program services we provide by visiting the link below: ******************************** At ChanceLight we believe in providing more than just a job, as a member of our team you'll receive the opportunity to make meaningful impacts, the support needed to achieve success, and all the tools essential to reaching your personal & professional fulfillment! Your path to a truly rewarding career starts here - where growth, empowerment, and collaboration define our culture; and every day is a Chance to transform lives through education! If you're energized by the idea of small classes, strong support, real impact, up to $85,000 in pay, a $15,000 sign-on bonus, and benefits that put your wellbeing front and center - This Is Your Chance! Ready to do the work you love in a better-supported way? Submit your application today to explore whether this Euclid Intervention Specialist opportunity is the right next move for you! Careers, With ChanceLight 💙 Work. With Purpose. Copyright © 2025 ChanceLight Behavioral Health, Therapy, & Education, a ChanceLight company *Benefit plans and eligibility requirements may vary based on role and employment status. EducationRequired Bachelors or better in Education or related field Licenses & CertificationsRequired Ed - Teaching Credential Special Ed Certification Preferred SPED - Mild-Moderate SPED - Moderate-Severe SkillsRequired Special Education Elementary Education Educational Strategy Record Keeping & Reporting Lesson Planning Positive Behavior Intervention and Support Behavior Intervention Plans - BIP Behavioral Intervention Crisis Intervention Emotional Disturbance Behavioral Disorders Learning Disabilities Autism Performance Motivation Student Development Student Engagement Individualized Education Programs (IEP) Personalized Instruction Curriculum Development Classroom Management Classroom Instruction Attention to Detail Communication Interpersonal Skills Computer Skills BehaviorsPreferred Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well Dedicated: Devoted to a task or purpose with loyalty or integrity MotivationsPreferred Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $65k-85k yearly 4d ago
  • Associate (Education Consulting)

    District Management Group 4.1company rating

    Remote or Boston, MA job

    DMGroup is hiring an Associate for its Breakthrough Results team. The Breakthrough Results (BTR) approach helps K-12 district partners to achieve and sustain new levels of performance in their schools by focusing on an iterative cycle of change, allowing districts to see results in just 10 weeks. BTR empowers teachers, school leaders and district staff to create measurable performance goals tied to key organizational challenges like attendance, instruction, operations, etc. The Breakthrough Results Associate position offers an opportunity to play a critical role fulfilling our firm's mission to improve public education. LOCATION This role will be based in DMGroup's Boston office with flexibility to work remotely up to two days a week, based on schedule and team needs. WHAT YOU'LL DO Support the development of robust program designs that link the district's big strategic goals to concrete SMART goals, conducting historical analysis and benchmarking to inform the approach Partner with the district to collect data, conduct analysis, process frequent data transfers, and develop weekly/bi-weekly data visualizations that can support teacher teams in making adjustments to their practice on the path to their goals Coordinate with DMGroup's team of Performance Coaches, working with the project team to ensure they have the data and tools they need to actively coach district teacher teams to strong outcomes Support the development of a comprehensive, data-rich retrospective after each performance cycle with a client Provide robust logistical support to Breakthrough Results projects and events, including supporting the planning and launch of each client project, supporting schedule coordination between DMGroup coaches and client teacher teams, etc. Work collaboratively with internal staff to ensure the continued growth and effectiveness of DMGroup's programs, including our membership network and events, research and publications, software, and consulting Perform additional duties as assigned QUALIFICATIONS & EXPERIENCE The ideal candidate should have/be able to: Bachelor's Degree Minimum of two years of relevant work experience, preferably with data analysis or management consulting Knowledge of the K-12 public education landscape Robust qualitative and quantitative analytical skills Exceptional project and time management skills and attention to detail Proficiency in Google and Microsoft product suites, especially Excel, PPT, and G-Suite Ability to create impactful, information-filled presentations, memos, reports, data visualizations, and other collateral Strong communication and client relationship development skills ABOUT DMGROUP For over 20 years, District Management Group (DMGroup) has been assisting the superintendents and CEOs of school districts and their leadership teams to dramatically improve public education for all students. District Management Group provides school systems with superior strategic insights and tactical solutions to the most pressing challenges facing school system leaders today. In addition to direct consulting, we research and publish on best practices and develop technology solutions to help district leaders implement and sustain reform. Through our consulting, research and technology solutions, we are recognized as thought leaders in national conversations on education reform including the areas of strategic planning and resource allocation, human capital including pay for performance, special education and struggling students, and in stakeholder engagement. We are an equal opportunity employer, and we encourage applications from all individuals regardless of age, gender, race, ethnicity, religion, sexual orientation or physical ability.
    $63k-110k yearly est. 1d ago
  • Customer Experience Executive

    Vinfolio 4.0company rating

    Remote or Napa, CA job

    Who we are Vinfolio, part of the FINE+RARE Group, is redefining the fine wine and spirits industry through a technology-driven, data-rich marketplace. As the Group's U.S. Operation, Vinfolio leads our presence in the United States. Our proprietary platform seamlessly integrates e-commerce, portfolio management, and logistics, creating a sophisticated digital ecosystem that enhances customer engagement, optimizes inventory liquidity, and streamlines transactions. With operations spanning the US, UK, Asia, and Europe, we continuously evolve our platform to drive automation, scalability, and omnichannel accessibility. Our strategic acquisitions and marketplace innovations have strengthened our position as the premier destination for fine wine and spirits collectors worldwide, ensuring seamless access to the world's rarest and most sought-after bottles. At the heart of the FINE+RARE Group is a network of deep relationships with the world's leading collectors, producers, merchants, and négociants built over decades of trust, expertise, and market insight. As one of the largest fine wine and spirits asset managers globally, we oversee over $750 million in client assets, providing data-led portfolio strategies, liquidity solutions, and market access tailored to the evolving needs of high-value collectors and investors. About the Role We're looking for a Customer Experience Executive to deliver exceptional service across the full customer journey from onboarding and order confirmation through logistics and delivery. You'll be the frontline point of contact for our clients, managing inquiries and resolving issues while coordinating closely with internal teams across our global business. This role is ideal for someone who enjoys problem-solving, working with systems, and being the connector between customers and internal teams, all while keeping communication clear, organized, and customer-focused. This role is based in our Napa, CA office, with the option for a hybrid or remote work arrangement within the Bay Area. How You'll Work HubSpot is our primary tool: All customer inquiries are managed through HubSpot Tickets, which act as the central source of truth for communication, progress, and resolution. Email + phone support: You'll respond to customer emails directly from HubSpot (so everything is logged automatically) and handle inbound calls using Aircall. Training will be provided for call handling and systems. Clear ownership, not busywork: You'll update ticket status and add internal notes and work cross-functionally with Warehouse, Logistics, Finance, or Engineering teams. Supported by SOPs: Common scenarios (such as missing stock or delivery delays) have documented processes to help you resolve issues consistently and efficiently. Key Responsibilities Manage customer interactions at key touchpoints, including onboarding, order confirmation, logistics, and delivery for clients across the US, UK, Asia, and Europe. Own and manage customer tickets in HubSpot, ensuring timely responses, accurate documentation, and clear status updates. Handle inbound customer calls via Aircall, providing professional and confident phone support (training provided). Proactively coordinate with internal teams (Warehouse, Logistics, Finance, Engineering) to resolve customer issues and keep clients informed in a timely manner. Ensure all customer queries, complaints, and service issues (e.g., unavailable stock, delivery delays) are handled accurately, professionally, and within performance targets. Raise invoices for customer deliveries and process related requests. Identify recurring issues or service breakdowns and flag opportunities to improve processes and the customer experience. Support the ongoing improvement and stabilization of our technology stack, including HubSpot, SAP (ERP), and Catalogue systems. What we are Looking For Experience in a customer-facing role, ideally supporting customers via email and/or phone. Comfortable using CRM systems - HubSpot experience is a strong plus. Confident communicator with strong attention to detail and follow-through. Organized and able to manage multiple tickets and priorities in a fast-paced environment. Curious, proactive, and solutions-oriented when resolving customer and internal issues. Comfortable working cross-functionally and following structured processes. Experience with ERP systems (such as SAP), logistics, or order processing is a plus but not required. Knowledge of wines and spirits is an advantage but not essential. Why Work For Us? Paid time off Medical, dental & vision benefits Disability & life insurance 401K Generous staff discount Opportunities for professional development Be part of a dynamic and collaborative work environment
    $36k-47k yearly est. 2d ago
  • Network Support Specialist

    Beacon Hill 3.9company rating

    Columbus, OH job

    Description of Role/Responsibilities/Project: We are seeking a talented Network Support Specialist to join our team. This person will be helping with basic network support duties having hands on experience supporting Network connectivity issues, hardware issues, and incident management is needed. Beling reliable and dependable is just as important as the technical skills. Required Skills: 3+ years in a network support role Experience supporting and maintaining network performance Experience with network monitoring and incident management Experience with both Linux and Windows Experience providing WAN support Experience with Cisco and Juniper Experience or exposure to scripting languages Desired Skills: Network related certifications Experience scripting with Ansible Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply. California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: ***************************************** Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile: Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs. Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting ************* Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings. We look forward to working with you. Beacon Hill. Employing the Future™
    $62k-78k yearly est. 3d ago
  • Hybrid Global Creative Director: Brand & Innovation

    Berklee College of Music 4.3company rating

    Remote or Boston, MA job

    A prestigious music education institution in Boston is seeking a Senior Director of Creative to enhance its global visual storytelling. This role involves leadership over design initiatives, managing a creative team, and ensuring alignment with brand strategy. The ideal candidate will have over 10 years of experience in creative direction and a strong understanding of design principles. This position offers a hybrid work model with on-site presence required three days a week. #J-18808-Ljbffr
    $105k-139k yearly est. 3d ago
  • Senior Customer Success Manager

    Teak 3.7company rating

    Remote or San Francisco, CA job

    Teak is building better experiences for people attending live events and booking travel. Our easy-to-embed, full-service solutions enable businesses in live events, sports, endurance racing, bookings, and destinations to increase revenue while offering consumers greater flexibility and confidence at checkout. We have served over 12 million consumers and surpassed $1 billion in experiences enhanced through our platform. Our business is growing quickly and is profitable. We're a fully remote, fast-moving, high-impact team that thrives on solving hard problems. Every role here is mission‑critical, and every person has the opportunity to shape the future of our company. Role Summary Teak is seeking a strategic and relationship‑driven Senior Customer Success Manager to lead a portfolio of high‑value customer accounts across ticketing, registrations, bookings, and live events. This role is responsible for ensuring customers are successfully activated, continuously realizing measurable value, and achieving long‑term growth through partnership with Teak. You will act as a trusted advisor and strategic partner to executive stakeholders, driving adoption, optimization, and commercial outcomes. You'll lead strategic account planning, influence cross‑functional initiatives, and help shape how Teak delivers success at scale. This is a high‑impact, senior role suited for a consultative CSM who thrives at the intersection of strategy, relationships, and execution excellence. Core Responsibilities Customer Activation & Value Attainment: Oversee activation plans for complex enterprise accounts; ensure measurable outcomes and time‑to‑value. Customer Retention & Expansion: Own retention strategy and partner with Sales to identify and advance expansion opportunities. Optimization Facilitation: Lead business reviews leveraging performance data; collaborate with CX, Optimization and Product teams to drive impact. Customer Renewals: Forecast and manage renewals for assigned portfolio; proactively mitigate risk and strengthen long‑term partnerships. Customer Health (NPS): Monitor health metrics, conduct executive check‑ins, and implement improvement plans. Coverage & QBRs: Ensure multi‑threaded coverage; lead structured QBRs that reinforce alignment and ROI. Cross‑Functional Leadership: Influence internal stakeholders (Product, Sales, Finance, Enablement) with actionable insights and advocacy. Success Metrics / KPIs Activation & Time‑To‑Value: Enterprise customers activated per plan and achieving value milestones Retention & Satisfaction: Gross & Net Revenue Retention, Renewal Rate, and NPS improvement Optimization Facilitation: Regular, data‑driven recommendations introduced, supported, and adopted in partnership with the Optimization team Strategic Coverage: 100% of accounts with executive + operational engagement Expansion Influence: Documented expansion opportunities surfaced and advanced with Sales Internal Leadership: Consistent, high‑impact voice‑of‑customer feedback to Product & Leadership Role Requirements 8+ years in Customer Success, Account Management, or Strategic Partnerships, ideally in SaaS, payments, ticketing, or registration platforms Proven success managing enterprise or strategic portfolios with complex commercial and operational requirements Deep understanding of customer lifecycle strategy - from activation to expansion - with measurable results Strong executive presence; skilled at facilitating strategic reviews, roadmap sessions, and executive communications Experience collaborating with cross‑functional teams to influence go‑to‑market priorities Analytical and data‑driven, able to translate insights into business recommendations. Comfortable identifying expansion signals and collaborating with Sales to grow strategic accounts. Familiarity with frameworks such as Miller Heiman LAMP High degree of ownership, resourcefulness, and composure in a fast‑growth, evolving environment. This is a remote position. Travel to Teak Hubs in Phoenix, San Francisco, Denver, Los Angeles, Austin, or Chicago may be required. Why Join Teak? Fully Remote Working Environment Competitive Salary and Equity Opportunities Unlimited Paid Time‑off Medical, Dental, and Vision Benefits Annual Bonus Program 401k Matching $100/month for Event Ticket Purchase Company‑Sponsored Events #J-18808-Ljbffr
    $83k-128k yearly est. 5d ago
  • Analyst (Sept 2026 Newton MA)

    Longwood University 4.0company rating

    Remote or Massachusetts job

    Working at Health Advances allows analysts to gain broad exposure to biotech and pharmaceuticals, diagnostics, research tools, and precision medicine, medtech, digital health, and enterprise HIT, and investor sectors as part of a growing firm. We are seeking candidates who share in our passion for making a direct impact on the healthcare industry as they work closely with colleagues who have a wide range of academic backgrounds and industry experience. Health Advances is recognized as a top consulting firm and receives high rankings annually for its comprehensive training in both healthcare and business topics. Our analysts are typically staffed on two cases at one time allowing them to simultaneously learn about multiple aspects of the healthcare industry. With projects spanning an average of 4-6 weeks, analysts gain exposure to a variety of project work and sectors in their first year. Health Advances is committed to continuous learning and the growth of its staff at all levels. Analysts join internal committees (examples: sector-specific, business development, and business analytics committees), attend seminars, and present at our weekly company meetings. Each analyst is paired with a go-to “buddy” in addition to a formal mentor who is part of the Management Team. Our mentorship program ensures that each individual has a tailored skill plan that tracks progress throughout the course of their career at Health Advances. Analysts leverage prior knowledge in addition to current casework to develop the necessary skills for transition into levels of increased responsibility. Health Advances alumni are accepted into the top advanced-degree programs within several different fields and move on to challenging positions at organizations around the globe. All interviews are case-oriented and provide the opportunity to work through actual examples of our projects. Analyst Responsibilities Synthesizing primary and secondary research and communicating insights to case teams and client Creating financial models to perform quantitative analyses Coordinating and participating in primary research through client, customer, physician and thought-leader interviews Conducting secondary research on clinical, scientific, and business issues Developing presentations in collaboration with case teams for client deliverables Qualifications A formal undergraduate or masters-level degree in life sciences Solid oral and written skills Strong communication skills and the ability to collaborate across all levels A sincere interest in learning about the business of healthcare in a multi-disciplinary environment A desire to work in a fast-paced, dynamic, and team-oriented environment An ability to prioritize and focus time effectively to meet multiple client-driven objectives Must live in the Boston area and work in the Newton office ~3 days a week What We Offer Dynamic, Flexible, Hard Working, Team Environment - We are busy, collaborative, growing, and we are doing meaningful work Opportunities - We encourage you to grow your expertise and take on new challenges Inclusive culture - One that values each employee's unique perspective and encourages everyone to be their authentic self Hybrid Work Environment - The autonomy to both work from home 3 days a week and develop/sustain collegial relationships in the office 2 days a week, or more if desired Feedback - We are committed to giving and receiving feedback in a direct, open and supportive manner Support - You will be part of a team that cares about you personally and professionally; our success depends on your success Benefits Medical, dental and vision insurance, beginning on the first of the month after hire 401(k) with company match Short-term and long-term disability insurance Paid holidays Generous sick and vacation pay Employee assistance programs Summer flex scheduling options to allow for early releases on Fridays from Memorial Day to Labor Day This position is located in Newton, MA and starts on September 14, 2026. Health Advances does not offer visa sponsorship for analyst candidates. Health Advances will consider H1-B sponsorship for candidates who have life science PhDs who are eligible for a minimum of 24 months of an OPT (Optional Practical Training) from their start date. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The base pay for this role is $85,000 USD. You are eligible for an annual incentive program (with a reasonable first year estimate ranging from $0-$8,500 USD). Both of these are subject to the rules governing the programs, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. This description may be subject to change without notice. By submitting your application, you acknowledge that your information may be shared with third party service providers involved in recruitment and screening and agree to those terms. #J-18808-Ljbffr
    $85k yearly 5d ago
  • Corporate Attorney

    Beacon Hill 3.9company rating

    Cleveland, OH job

    A top Ohio firm is seeking talent Corporate Associates to join their Ohio offices. Preference for the Cleveland office but will also consider Columbus and potentially Cincinnati for the right candidate. Qualified attorneys will have 2-8+ years of experience in private practice ideally with a combo of mergers and acquisitions and private equity experience (though any combo will be considered). Candidates should have experience drafting transaction documents and seeing transactions through closing. This firm offers competitive compensation, ability to take senior roles on transactions early, and a clear path to partnership. A lot of attorneys leave top AmLaw firms to go here for better work/life balance and longevity. Apply today to learn more! Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply. California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: ***************************************** Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile: Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting ************* Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings. We look forward to working with you. Beacon Hill. Employing the Future (TM)
    $83k-137k yearly est. 2d ago
  • Teacher (MTSS/intervention)

    The Greater Cincinnati School Application Consortium 4.0company rating

    Cincinnati, OH job

    Elementary School Teaching/Elementary Grades Date Available: 08/12/2024 District: Summit Academy SchoolBASIC FUNCTION: To provide the students under his/her direct supervision a quality educational program, which is appropriate for the assigned students, that meets their ability and appropriate for the subject and growth, and personal characteristics. EMPLOYMENT MINIMUM REQUIREMENTS: Bachelor of Arts or Science Degree Valid Ohio teaching certificate or license Meet Federal Properly Certified Teacher standards as determined by ESEA Appropriate criminal record as determined by the Ohio Bureau of Criminal Identification and Investigation and the Federal Bureau of Investigations Demonstrate evidence of strong organizational and communication skills Ability to generate, record, and maintain information and statistical data Ability to administer, score, and interpret a test of individual achievement Knowledge of the Ohio Department of Education model curriculum and Ohio's New Learning Standards Must be able to maintain confidentiality of student records and school business RESPONSIBILITIES: PERFORMANCE RESPONSIBILITIES: A teacher shall demonstrate knowledge, skills and/or abilities in the following broad areas: instruction, classroom management, professional attitudes and growth, and personal characteristics. A. Instructional Skills/Abilities In the area of instructional skills and ability, a teacher shall: Demonstrate evidence of effective planning Demonstrate skill in a variety of methods and techniques to meet student needs Have a thorough knowledge of the subject matter being taught Create an inviting learning environment Encourage proper care and usage of equipment, furnishings and materials Be receptive to new ideas Be enthusiastic Demonstrate correct use of the written and spoken word Teach social thinking and social skills to students Evaluate and report student progress on the approved reporting tool and as scheduled Follow Summit Academy Instructional Design B. Classroom Management In the area of classroom management, a teacher shall: Establish and maintain positive rapport with people Establish and maintain a classroom routine Establish teacher expectation of students Uphold school rules Implement PBIS Behavior System C. Professional Attitude and Relationships In the areas of professional relationships, a teacher shall: Have the ability to interact in a professional manner with Summit Academy staff Have the ability to effectively work with colleagues in a professional manner Demonstrate evidence of a positive attitude towards: Colleagues, students, parents/guardians, special service personnel, support staff, administrators, and visitors/public D. Professional Growth In the area of professional relationships, a teacher shall show evidence of a positive attitude towards: Show evidence of participation in professional improvement activities Participate on school and/or district-wide curriculum committees Plan, implement, and complete an IPDP as prescribed by the LPDC Participate in OTES E. Personal Characteristics In the area of personal characteristics, a teacher shall: Maintain professional behavior Dress professionally All other responsibilities as set forth by School Director and CEO of Summit Academy Management.
    $44k-53k yearly est. 2d ago
  • Monitor Assistant - Study Hall - Substitute

    Dayton Area School Consortium 3.8company rating

    Dayton, OH job

    Substitute/Substitute Instructional Assistant/Paraprofessional Date Available: 08/12/2025 District: Beavercreek City SchoolsMonitor Assistant (Study Hall) - Hourly Rate: $13.79/hr (subject to change pending board approval) (Study Hall monitors only work at the middle school and high school levels) Classified Substitute training is required for all new classified substitutes. Classified positions are paid hourly rates (depending on the position) and include: Registered Nurse Special Needs Assistant - Instructional Teacher Assistant IMC (Library) Technician Skills Lab Technician Monitor Assistant - Study Hall Monitor Assistant - Lunchroom We will hold all Substitute Teacher Training sessions at 4029 Executive Drive, Beavercreek OH 45430. We also require that you bring the following to the training: Driver's License Social Security Card Substitute/Teacher License (if currently issued) Original Transcripts (Electronic) of Bachelor's Degree $47.25 fee (credit card preferred) for fingerprinting (previous fingerprint records cannot be accepted due to administrative guidelines) If you have any questions, please contact Jenni Mann in the Human Resources Department at *********************************** or at ************. Click here to register for CLASSIFIED SUBSTITUTE training Attachment(s): 516 MONITOR ASSISTANT - STUDY HALL.pdf
    $13.8 hourly 2d ago
  • Remote Director, HR Business Partnering

    Great Minds 3.9company rating

    Remote or Washington, DC job

    A dynamic educational organization is seeking a Director of HR Business Partnering to lead a team of HR Business Partners. This strategic role involves acting as an advisor to senior leaders, enhancing organizational effectiveness, and managing HR processes. Ideal candidates should have extensive experience in HR strategy and team leadership, with strong coaching and analytical skills. This position is remote, offering a competitive salary range of $163,000 to $179,000. #J-18808-Ljbffr
    $163k-179k yearly 5d ago
  • Mobile Phlebotomist (Independent Contractor)

    Biodesix, Inc. 4.5company rating

    Remote or Farmington, ME job

    ABOUT US: Biodesix is a leading diagnostic solutions company, driven to improve clinical care and outcomes for patients. Biodesix Diagnostic Tests support clinical decisions to expedite personalized care and improve outcomes for patients with lung disease. Biodesix Development Services enable the world's leading biopharmaceutical, life sciences, and research institutions with scientific, technological, and operational capabilities that fuel the development of diagnostic tests, tools, and therapeutics. Our Mission: Transform patient care and improve outcomes through personalized diagnostics that are timely, accessible, and address immediate clinical needs. Our Vision: A world where patient diseases are conquered with the guidance of personalized diagnostics. For more information, please visit ***************** JOB DETAILS: We are seeking CONTRACT mobile phlebotomists in your area to collect samples in patient homes or workplaces via nasal swab or venipuncture. This position includes drawing samples for blood-based tests that leverage genomics and proteomics to uncover individualized insights about tumor biology. Testing for COVID-19 diagnosis will be for persons without symptoms or those who have already recovered from the disease. Virtual training will be provided for all sample types and kits. NOTE: This is a contract position, and payment will be remitted within 30 days of invoice. EQUIPMENT: All kits and draw supplies (needles, tourniquet, tubes etc.) provided. Must have reliable transportation, as samples are collected at the patient's home or place of work. Must provide own gloves, sharps container, and have access to appropriate disposal service. Must have access to smart phone, computer/laptop, and printer to receive orders and print documents. Adequate process for receipt and destruction of PHI as necessary. RESPONSIBILITIES: Contact each patient within 24 hours. Prompt scheduling of appointments (1 to 3 days). Communicate with the office regarding scheduling, patient issues or draw complications. Specimen collection adhering to kit instructions precisely, to ensure accurate testing. Samples packed and shipped same day using FedEx shipping materials provided by company. Prompt invoicing of draws for payment. EDUCATION AND EXPERIENCE: Excellent phlebotomy skills including venipuncture. A minimum of 1 full year of phlebotomy occurring within the last 3 calendar years. Professional verbal and written communication skills for client communication and issue reporting. Ability to consistently provide respectful, compassionate care and understanding for patients who may be undergoing treatment or be emotionally and physically fragile due to illness. Ability to strictly follow established procedures and exercise exceptional judgement. Organized method for contacting and scheduling patients and communicating with the office. Extreme preparedness and time management skills to ensure all draws are conducted promptly. Technical knowledge to print, scan, upload and otherwise manage electronic communication. All qualified applicants will receive consideration for this contract position without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. "Biodesix requires all new hires to be fully vaccinated against COVID-19 and provide valid proof of vaccination as of their start date, to the extent permitted under state and federal law. This requirement is a condition of employment at Biodesix, and it applies regardless of whether the position is located at a Biodesix site, field based or is fully remote. If you are unable to receive the vaccine due to a medical condition (including pregnancy-related), or because of your sincerely held religious beliefs, you will have an opportunity to request a reasonable accommodation from Human Resources."
    $30k-35k yearly est. 2d ago
  • Program Director

    New River Community College 3.7company rating

    Remote or Chicago, IL job

    Job Title: PROGRAM DIRECTOR 8102859 Work Modality: Fully Remote Work Job Category: University Staff Job Type: Full-Time FLSA Status: Exempt Campus: Off-Campus/Remote Department Name: INSTITUTE FOR PASTORAL STUDIES Location Code: INSTITUTE OF PASTORAL STUDIES (03200A) Grant Funding: Yes Duties and Responsibilities Program Director Catholic Education Network to Enact and Resource Synodality (CENTERS) Loyola University Chicago, Institute of Pastoral Studies Position Type: Full-time, Grant-funded (5 years) Reports to: Dean, Institute of Pastoral Studies Location: Chicago, IL with national travel required About CENTERS The Catholic Education Network to Enact and Resource Synodality (CENTERS) is a $10 million Lilly Endowment-funded initiative housed at Loyola University Chicago's Institute of Pastoral Studies. CENTERS is a collaborative network of 16 Catholic colleges and universities across the United States working to implement synodality-the Church's official mode of proceeding emphasizing shared discernment, participation, and co-responsibility among all the baptized. This transformative initiative responds to Pope Francis's global call for ecclesial renewal and Pope Leo XIV's continued emphasis on unity and Catholic social teaching. Position Summary Loyola University Chicago seeks a dynamic and efficient leader to serve as national director of the grant-funded Catholic Education Network to Enact and Resource Synodality (CENTERS). Growing out of engagement with the 2021-2024 Synod on Synodality, the sixteen-university network housed at Loyola University Chicago's Institute of Pastoral Studies seeks to cultivate synodal leadership across Catholic Higher Education nationally, in close conversation with local dioceses and international partners, including the Holy See. Housed at the Institute of Pastoral Studies, the Director serves as the executive officer for the CENTERS Initiative, ensuring that collaborative projects, fellowships, convenings, communications, evaluation, and budgeting proceed on schedule, and reflect synodal principles. Other responsibilities include developing and aligning with the consensus of the Steering and Leadership Committees, liaising with Lilly Endowment, overseeing day-to-day operations, coordinating the inter-institutional network, and driving strategic planning and implementation for all grant-supported activities. The ideal candidate will have a graduate degree in theology, leadership, or a related field (ideally a terminal degree). S/He will have demonstrated organizational and administrative expertise, along with a fluency in the contours of policy, strategic vision, mission/identity, and organizational management in both church and university contexts. A familiarity with the methods of synodality and community organizing is desired, but not strictly necessary. S/He will work closely with the grant PI's to envision, coordinate, implement, and report on various elements of a larger project with various local, regional, and national initiatives. A willingness to contribute collaboratively within a team dynamic and an ongoing commitment to pastoral formation in educational settings are essential and compulsory. The Director also teaches one graduate course each academic year that advances theological and pastoral understandings of and engagement with synodality. Key Responsibilities Program Leadership & Governance: Serve as executive officer for the CENTERS Initiative, translating committee decisions into actionable plans; Chair (or co-chair) Leadership Committee meetings when rotating into that role and prepare materials for all Steering Committee sessions; Maintain and grow productive relationships with Core Partners, Network Participants, Regional Tables, Advisory Council, bishops, and external collaborators; Ensure program alignment with Vatican implementation timeline (2026-28) and synodal methods and virtues. Project & Grant Management: Develop and manage annual work plans, grant timelines; monitor deliverables across multiple workstreams; Oversee sub-grants to partner schools, ensuring compliance with Lilly Endowment guidelines and Loyola's sponsored-program policies; Coordinate national convenings, advise and support core partners for regional gatherings and other activities; assist as needed with the Synodal Adsumus Fellowship program; Serve as primary liaison with Lilly Endowment at all stages to ensure compliance and mission alignment; Coach Network Participant liaisons in synodal leadership and movement building. Evaluation & Learning: Partner with external evaluators to design and implement the performance-indicator framework; steward data collection and continuous-improvement cycles; Translate findings into actionable insights for committees, funders, and public audiences and scholarly audiences; Implement standardized evaluation rubrics for pilot projects and regional activities. Communications & Stakeholder Engagement: Supervise contracted communication consultants; produce reports, web content, and thought-leadership pieces that amplify project impact; Serve as primary spokesperson to Lilly Endowment, media, and ecclesial networks; Coordinate dissemination of best practices and pilot project outcomes; Represent CENTERS at professional conferences and ecclesial gatherings. Financial Oversight: In collaboration with IPS finance staff, prepare the annual CENTERS budget, authorize expenditures, and forecast long-term sustainability; Support fundraising efforts for program sustainability beyond grant period; Work with network partners on fundraising, endowment development, and long-term governance planning. Team Supervision: Hire, mentor, and evaluate any needed project staff, graduate assistants, and volunteers; foster a collaborative, synodal work culture; Coordinate with Loyola faculty and offices to embed CENTERS within university systems and leverage additional resources. Teaching & Academic Integration: Design and teach one graduate-level course per year that advances students' understanding of synodality and connects directly to CENTERS programming; Mentor students involved in CENTERS research and fellowship activities; Support integration of synodal principles into broader IPS curriculum and formation programs. Additional Responsibilities: Perform other activities as assigned to advance the CENTERS mission; Travel frequently to network institutions, regional gatherings, and national conferences (approximately 25-30% of time). Qualifications Required Qualifications Knowledge and Expertise: Deep understanding of Catholic ecclesiology, particularly synodal theology and Vatican II; Knowledge of Catholic social teaching and its applications in institutional contexts; Familiarity with contemporary challenges in Catholic theological education and ministry formation; Understanding of participatory pedagogies and adult learning principles; Awareness of global Catholic Church developments and papal teaching. Skills and Competencies: Exceptional organizational and project management abilities, including experience with workplan development, timeline management, and risk assessment; Strong written and verbal communication skills; Proven ability to facilitate collaborative decision-making processes; Experience with meeting planning, event coordination, and logistics management; Proficiency in digital collaboration tools, database management, and budget oversight; Ability to supervise staff and foster collaborative, synodal work culture; Experience with external evaluation processes and data-driven continuous improvement; Ability to travel frequently (25-30%); Intercultural competency and sensitivity to diverse ecclesial contexts. Personal Attributes: Commitment to synodal values of dialogue, participation, and co-responsibility; Collaborative leadership style; Spiritual maturity and contemplative leadership; Flexibility and adaptability; Cultural sensitivity across diverse Catholic institutions. Minimum Education and/or Work Experience Master's degree in Theology, Pastoral Studies, Ministry, or related field; Doctorate preferred Minimum 7-10 years of experience in Catholic higher education, theological education, or ecclesial leadership Demonstrated experience managing complex, multi-institutional collaborative projects Proven track record in grant administration and program management, preferably with Lilly Endowment or similar large-scale initiatives Experience with Catholic Church structures, governance, and contemporary ecclesial movements Teaching experience at the graduate level preferred Fluency in Spanish or other languages relevant to U.S. Catholic diversity Published scholarship or presentations in areas related to synodality, ecclesiology, or theological education Network of relationships within Catholic higher education or diocesan leadership Experience with external evaluation and assessment processes Education/Certifications Master's degree requirement as above; Doctorate preferred Experience with Lilly Endowment grants or similar large-scale ecclesial initiatives Background in Catholic community organizing or grassroots ecclesial movements Experience with Vatican offices or international Catholic organizations Graduate-level teaching in Catholic theological education Fluency in Spanish or other languages Networking within Catholic higher education or diocesan leadership Experience with external evaluation and assessment processes Computer Skills Proficiency in digital collaboration tools, database management, and budget oversight Supervisory Responsibilities No Operational Details Required operation of university owned vehicles: No Direct animal or patient contact: No Physical Demands: None Working Conditions: None Open Date 01/05/2026 Compensation Position Maximum Salary or Hourly Rate: $70,000/ann Position Minimum Salary or Hourly Rate: $60,000/ann Special Instructions to Applicants As a Jesuit, Catholic institution of higher education, we seek candidates who will contribute to our strategic plan to deliver a Transformative Education in the Jesuit tradition. To learn more about Loyola University Chicago's mission, candidates should consult our website at ********************* For information about the university's focus on transformative education, consult ***************************** About Loyola University Chicago Founded in 1870, Loyola University Chicago is a Jesuit, Catholic university with a strong focus on research, community engagement, and sustainability. Loyola operates multiple campuses and emphasizes ethical leadership and service. See the university site for details. Loyola University Chicago seeks to be an employer of choice by offering its staff and faculty a wide array of benefits. Details are available on the university site. Loyola adheres to applicable civil rights laws and regulations. See Nondiscrimination Policy. Application Links & Questions Quick Link for Posting: ****************************************** Supplemental Questions and Applicant Documents: Resume, Cover Letter/Letter of Application #J-18808-Ljbffr
    $91k-113k yearly est. 1d ago
  • Remote - Brand Counsel

    Beacon Hill 3.9company rating

    Remote or Philadelphia, PA job

    Beacon Hill is hiring a Brand Counsel to support a growing pharmaceutical organization's Commercial, Market Access, and Medical Affairs teams during a critical period of product commercialization and pre-launch activity. This is a fully remote, full-time 6-month contract role with the potential to convert to a permanent position based on performance and business needs. Responsibilities: Partner cross-functionally to provide legal advice related to Marketing and Market Access, including brand strategy, promotional materials, and patient support initiatives. Advise Medical Affairs on strategy, scientific exchange, field medical materials, and related activities. Foster a culture of compliance in interactions with healthcare professionals through policy development and delivery of effective training initiatives. Provide legal advice as a member of cross-functional teams, including product development program teams, promotional and medical review committees, and grant and investigator-sponsored trial review committees. Advise on pre-launch and commercialization activities in compliance with applicable healthcare laws and regulations. Communicate legal advice to business stakeholders in a clear, practical, and solutions-oriented manner. Support core business initiatives while managing multiple priorities in a fast-paced environment. Requirements: Juris Doctor (JD) required. Active bar admission in at least one U.S. jurisdiction; candidate must be barred in the state in which they reside. 8+ years of legal experience, with required experience advising pharmaceutical or life sciences clients; in-house pharmaceutical industry experience strongly preferred. Deep understanding of healthcare laws and regulations, including the Anti-Kickback Statute, False Claims Act, and Food, Drug & Cosmetic Act. Experience advising on pharmaceutical advertising and promotion principles. Experience with state price reporting and/or privacy matters preferred. Proven ability to counsel clients effectively and build strong cross-functional relationships. Ability to thrive in a fast-paced environment, manage competing priorities, and execute complex projects to successful completion. Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply. California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: ***************************************** Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile: Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting ************* Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings. We look forward to working with you. Beacon Hill. Employing the Future (TM)
    $31k-59k yearly est. 2d ago
  • Infrastructure and Cloud Engineer

    New River Community College 3.7company rating

    Remote or San Francisco, CA job

    Office of Information Technology Annual Salary Range: $95,784 - $127,713 FLSA Exempt / Union Represented allows for up to four days of remote work per week. About the Office The Office of Information Technology (IT) is responsible for enabling State Bar's internal and external stakeholders by the management, implementation, and maintenance of technology that supports the State Bar's mission and goals. The office's primary goals are to build and maintain functional capabilities, support innovation, and ensure that all systems are running smoothly, efficiently, and securely to meet the needs of the organization and its stakeholders. Job Overview The Office of Information Technology is seeking an Infrastructure and Cloud Engineer to administer, support, and optimize the State Bar's hybrid cloud and on-premises infrastructure. This role supports core enterprise platforms including Microsoft Azure, Microsoft 365, Windows Server, Active Directory and Entra ID, virtualization technologies, SQL Server, enterprise storage, and network and telecommunications systems. The engineer plays a key role in infrastructure modernization and cloud transformation, improving operational efficiency and service reliability across a multi‑site enterprise environment. The position works across cloud, server, identity, networking, storage, and endpoint management domains and collaborates closely with cybersecurity, application teams, and vendor partners to support secure and resilient enterprise operations. Ideal Candidate The ideal candidate has a solid foundation in cloud and infrastructure technologies and has expertise across areas such as Azure, Microsoft 365, Windows Server, identity services, networking, storage, and endpoint management in a hybrid environment. They are curious, willing to learn, and able to apply their skills across a variety of technical tasks. They work independently, bring a growth mindset, and collaborate well with others. They communicate clearly, stay organized, and approach problem‑solving in a steady and thoughtful way. They are dependable, take ownership of their work, and are motivated to contribute to meaningful projects as part of a collaborative, service‑oriented team at the State Bar. Distinguishing Characteristics IT Analyst I - Entry‑level class; performs less than full range of duties; less complex matters; under more direct supervision. IT Analyst II - Journey‑level class; performs full range of duties; more complex matters; under less direct supervision. Examples of Essential Duties Evaluates customer technical needs and recommends solutions; plans, determines requirements, designs, builds, customizes, tests, implements, maintains and/or enhances hardware and software systems. Provides professional customer support for system‑related software/hardware issues, interacts with clients to analyze requirements and recommend technology solutions. Develops cost‑benefit analyses, evaluates risk options, ensures project compliance with procedures, budgets, and resource utilization. Coordinates project scopes, budgets, resources; interfaces with clients; designs and implements testing and QA processes. Coordinates IT activities of departments/vendors; resolves obstacles; manages delivery and installation. Prepares technical documentation, procedural plans, reports; participates in committees, task forces; attends trainings. Builds positive relationships with employees, vendors, and the public; exercises technical supervision; provides after‑hours support. Job Specific Examples of Essential Duties Manage and optimize cloud infrastructure across IaaS, PaaS, and hybrid environments. Administer Microsoft 365 services (Exchange Online, Teams, SharePoint, OneDrive) and related identity, security, compliance configurations. Monitor and optimize performance across server, network, storage, cloud, and database systems. Administer Windows Servers and Azure VMware Solution, including configuration, maintenance, upgrades, patching, restoration. Design, configure, install, and maintain enterprise network infrastructure. Troubleshoot and resolve network and system connectivity issues. Develop and maintain network access, security, and change‑control procedures. Analyze business needs and prepare technical design specifications for network solutions. Design, implement, and maintain telecommunications systems. Administer and maintain SQL Server environments, including tuning, indexing, optimization, backup, recovery. Implement and test backup, recovery, restoration procedures for storage systems. Prepare documentation and operational procedures for storage management and recovery. Lead and coordinate technical infrastructure projects. Provide customer support and deliver user and technical training. Coordinate procurement activities and vendor partnerships. Support identity lifecycle operations in Active Directory and Entra ID. Administer Microsoft Intune for device provisioning, compliance, application deployment. Administer ManageEngine AD Manager Plus and M365 Manager Plus for reporting and provisioning workflows. Provide infrastructure data and system insights to assist cybersecurity teams. Desired Knowledge Azure infrastructure operations, optimization practices, Azure VMware Solution. Microsoft 365 administration (Exchange Online, Teams, SharePoint, OneDrive). PowerShell or VBScript for automation and system management. Monitoring, logs, alerts, system health across infrastructure. Windows Server and Active Directory administration (Group Policy, DNS, identity security). Network routing, switching, wireless technologies, networking security. Firewalls, routers, switches, Cisco technologies. Telephone and audio‑visual technologies. SQL Server administration, hybrid database environments, high availability. Storage technologies (SAN, fiber channel). Backup, recovery, disaster recovery (snapshots, mirroring, failover). Entra ID directory services, identity lifecycle operations. Microsoft Intune device and endpoint management concepts. ManageEngine AD Manager Plus and M365 Manager Plus administration. Desired Ability Gather, analyze and evaluate data for logical reasoning and recommendations. Research, design, implement, and maintain hardware and software solutions. Communicate technical information to varied audiences. Interpret and explain policies and procedures. Plan, organize, prioritize work to meet deadlines. Utilize specialized terminology; interpret technical information. Adapt quickly to changes. Communicate effectively in writing and orally. Maintain effective working relationships within and outside the department. Prepare documentation for procedures, processes, tables. Identify and resolve performance and security issues. Lead and coordinate technical projects; manage tasks; support long‑term planning. Use monitoring and analytics tools for system performance. Install, configure, secure, optimize server platforms. Administer and troubleshoot Microsoft 365 services and security compliance. Plan, design, install, document network infrastructure. Monitor network performance and security. Administer SQL Server environments including high‑availability. Maintain and support backup/recovery and storage solutions. Collaborate with cybersecurity teams during audits and incident response. Minimum Qualifications Education: Bachelor's degree in a related field or equivalent academic achievement. Experience: Two (2) years of full‑time, progressively responsible experience in analyzing and troubleshooting computer applications and operations. Licenses/Certificates: Possession of approved IT certificates and/or completion of other approved technology training may substitute for some or all of the required education. Certification hours equal one (1) year of education. About the State Bar The State Bar of California's mission is to protect the public and includes the primary functions of licensing, regulation, discipline of attorneys; the advancement of ethical and competent practice of law; and support of efforts for greater access to and inclusion in the legal system. Our Values Clarity | Investing in Our People | Excellence | Respect | Growth Mindset Learn more about our values. DEI Statement We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect. Learn more about our commitment to DEI. #J-18808-Ljbffr
    $95.8k-127.7k yearly 3d ago
  • Director of Exam Administration & Grading

    New River Community College 3.7company rating

    Remote or San Francisco, CA job

    Office of Admissions Annual Salary Range: $160,148 - $213,541 FLSA Exempt / Non-Union Represented allows for up to four days of remote work per week About the Office The Office of Admissions (Admissions) oversees all activities pertaining to admitting attorneys to practice law in California. Admissions oversees the administration of the California State Bar Exam, First-Year Law Students' Exam, and the Legal Specialization Exams. Admissions conducts applicant moral character investigations, accreditation, and registrations of non-ABA law schools. Admissions also processes special admissions applications for attorneys who are licensed in another state to work in unique capacities in California. Admissions also supports the Committee of Bar Examiners (CBE) in accrediting and registering non-ABA California law schools. About the Role The Director of Exam Administration & Grading (Program Director I) provides strategic leadership and operational oversight for the administration and grading of the California Bar Examination, First-Year Law Students' Examination, and Legal Specialization Examinations. This role ensures exam integrity, accessibility, security, and fairness in accordance with the State Bar's policies, Chapter 6 Rules, and strategic objectives. The candidate selected for this position will take the lead to develop recommendations for exam delivery in the short-and long-term based on field research and best practices for licensing or other high stakes exams. The candidate will also bring improvements and innovations to grading practices. The ideal candidate brings experience managing both in-person and remote exam formats and is skilled in navigating the operational, logistical, and security challenges unique to each modality. Key Responsibilities Strategic Leadership & Oversight Develop and implement strategic goals for exam administration and grading across all formats and venues. Lead initiatives to evaluate and apply emerging trends, research, and best practices in high-stakes testing to inform recommendations for exam delivery and grading improvements. Advise Executive Leadership, the Committee of Bar Examiners (CBE), Board of Trustees, and the California Supreme Court through regular reports and presentations. Represent the Office of Admissions in high-level meetings, offering expert guidance on exam-related risks, innovations, and policy impacts. Review and recommend updates to exam-related rules to ensure alignment with evolving exam modalities and delivery formats. Promote an organizational culture focused on integrity, service excellence, and continuous improvement. Team & Grader Management Lead and support staff and cross-functional teams to ensure smooth, timely, and compliant exam operations. Set team priorities, monitor performance metrics, and coach staff to meet high service standards. Oversee recruitment, training, and evaluation of graders and the Exam Development & Grading (EDG) team; lead efforts to diversify the grader and EDG team pool across geography, race/ethnicity, and legal practice areas. Foster professional growth and team engagement through regular feedback, support, and recognition. Exam Delivery & Logistics Direct the secure and efficient planning, logistics, and delivery of all exams-including remote, in-person, and hybrid formats-ensuring readiness across varied modalities and alignment with strategic goals. Research, test, and implement delivery models that reflect best practices in the field, with a focus on long-term sustainability, equity, and exam integrity. Manage vendor procurement and exam site acquisition in alignment with State Bar policies and long-term strategic needs. Negotiate and manage contracts with exam vendors, proctors, and service providers. Develop and oversee training for staff, site leads, and proctors on exam protocols, security, and applicant support. Coordinate exam communications and collaborate with the Communications team to ensure applicants receive clear and timely information. Grading Operations & Quality Control Oversee grading processes to ensure fairness, consistency, and adherence to policy and scoring standards. Identify and implement innovations in grading workflows and systems to improve accuracy, efficiency, and transparency. Collaborate with psychometricians to analyze scoring data and apply validated methodologies. Continuously evaluate grading procedures to align with national best practices in licensing assessments. Establish and maintain robust quality assurance protocols to safeguard the accuracy and integrity of exam outcomes. Respond to and resolve grading-related inquiries and reconsideration requests promptly and transparently. Exam Security & Compliance Design and enforce security protocols across all exam formats to protect exam integrity. Monitor compliance with exam rules and respond to potential violations, incidents, and breaches. Oversee investigations, documentation, and resolution of exam-related misconduct in accordance with Chapter 6 rules. Support live exam administration through real-time incident response protocols and proctor guidance. Stakeholder Engagement & Communication Serve as the primary point of contact for applicants, graders, vendors, and regulatory bodies on exam-related matters. Assume shared leadership for applicant communications and engagement strategies to enhance clarity, transparency, and trust. Deliver presentations and reports to internal and external stakeholders, including public meetings. Collaborate across the State Bar to align exam operations with broader organizational goals and improve the applicant experience. Minimum Qualifications Education Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Master's degree is preferred and may substitute for up to two years of experience. Experience Minimum eight (8) years' progressively responsible experience in related program administration. Minimum four (4) years' senior management/supervisory experience in administering personnel and budget requirements. Preferred Qualifications Demonstrated experience overseeing both in-person and remote exam administration, with the ability to anticipate and respond to challenges unique to each modality. Proven experience negotiating, managing, and evaluating vendor contracts and service-level agreements. Strong record of delivering presentations and reports to governing committees, boards, or other oversight bodies. Experience communicating complex operational or policy issues to external stakeholders and members of the public in a clear, professional, and responsive manner. Familiarity with psychometric principles and applying data analysis to inform exam-related decisions (preferred but not required). Commitment to advancing diversity, equity, and inclusion in operational practices and team composition. About the State Bar The State Bar of California's mission is to protect the public and includes the primary functions of licensing, regulation, and discipline of attorneys; the advancement of the ethical and competent practice of law; and support of efforts for greater access to, and inclusion in, the legal system. Our Values Clarity | Investing in Our People | Excellence | Respect | Growth Mindset Learn more about our values. DEI Statement We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect. Learn more about our commitment to DEI. #J-18808-Ljbffr
    $72k-87k yearly est. 4d ago
  • Director, Quality Assurance

    Age of Learning, Inc. 4.5company rating

    Remote or Glendale, CA job

    CompanyOverview Age of Learning is the leading developer of engaging and effective Pre‑K through 5th grade learning resources that help children build a strong foundation for academic success and a lifelong love of learning. The company's research‑based curriculum, developed by education experts, includes the award‑winning programs ABCmouse.com Early Learning Academy and Adventure Academy™, as well as the adaptive, personalized school solutions, My Math Academy , My Reading Academy , and My Reading Academy Español. Having served over 50 million children worldwide, Age of Learning is a global leader in efforts to advance equity, access, and opportunity for all children. To learn more about Age of Learning, visit ********************** Summary We are seeking a Director of Quality Assurance to lead the QA discipline for our flagship consumer products, ABCMouse and Adventure Academy. This role is ideal for a strategic and technically adept leader passionate about quality, accountability, and continuous improvement. You will oversee the full QA ecosystem, spanning manual and automated testing, observability, and release readiness, ensuring that every build meets the highest standards of reliability, performance, and user satisfaction. This leader will elevate how QA is executed and measured at Age of Learning, building better traceability from requirements to releases. You will define and enforce processes that make testing coverage transparent, strengthen the connection between QA and production insights, and ensure our automation efforts are focused where they drive the most value. By combining technical expertise, data‑driven analysis, and team mentorship, you'll play a key role in delivering exceptional learning experiences for millions of families worldwide. Responsibilities Own and evolve the QA strategy across both ABCMouse and Adventure Academy, balancing manual and automated testing to maximize coverage and reliability. Establish end‑to‑end traceability between requirements, test cases, and production outcomes, ensuring full visibility into what was tested and why. Analyze and optimize test coverage, identifying gaps across device types, features, and performance tiers to align testing with user demographics. Drive continuous improvement in test documentation, defect triage, and regression analysis to reduce escaped bugs and improve release confidence. Oversee automation strategy and roadmap, identifying high‑value automation opportunities while ensuring manual testing complements automation effectively. Integrate QA into CI/CD pipelines, maintaining efficient pre‑release validation and post‑deployment verification processes. Leverage observability and customer feedback tools (APM, CSAT, app reviews) to surface quality issues proactively and inform QA priorities. Define and monitor quality metrics, ensuring QA effectiveness is measurable and actionable across teams and releases. Lead and mentor a cross‑functional QA team, fostering accountability, technical excellence, and a shared culture of quality. Collaborate closely with engineering, product, and release management to align QA processes with development velocity and business goals. Minimum Qualifications 8+ years in QA or software testing roles, including hands‑on test design, execution, and automation. 3+ years in QA leadership or management roles, overseeing teams and frameworks. Strong technical understanding of modern QA tools, automation frameworks, and scripting or programming relevant to testing. Proven experience with both manual (functional, exploratory) and automated (UI, API, integration, E2E) testing methodologies. Demonstrated success integrating QA with CI/CD pipelines and release processes. Solid understanding of test management systems (TestRail) and version control (Git). Excellent communication and stakeholder management skills, with the ability to translate QA insights into business impact. Proven ability to improve traceability, test coverage visibility, and cross‑team accountability. Preferred Qualifications Deep hands‑on experience with automation stacks such as Playwright, Cypress, Selenium/WebDriver, Appium, or Pytest. Experience scaling QA operations and automation frameworks in large consumer‑facing or SaaS environments. Background in mobile and web testing for educational or gaming products. Familiarity with observability tools and APM platforms for post‑deployment validation. Experience establishing QA metrics and reporting frameworks that guide executive decision‑making. Total Compensation The estimated salary range for a new hire in this position is $150,000 to $185,000 USD, depending on factors such as knowledge, skills, experience, and location. This position is also eligible for an annual discretionary bonus based on overall company performance and individual contributions. Age of Learning currently provides 90% of employee health and welfare benefits premiums & 65% of dependent benefits premiums A 401(k) program with employer match 15 paid vacation days (increases to 20 days on your 3rd anniversary), 12 observed national paid holidays, 9 sick days, and 16 paid volunteer hours per year Our flexible work culture means 2 or more days in the office (hybrid) or 100% fully remote options available for most positions Security Advisory At Age of Learning, we prioritize a safe recruitment process. Communication will come solely from official Age of Learning email addresses, @aofl.com, or our verified LinkedIn Recruiter accounts - be cautious of deviations. We will never request sensitive personal information during the early application stages. Interviews are conducted via phone, in person, or Zoom - never through messaging apps. Job offers are communicated verbally and followed by written documentation via Docusign. Any requests for personal information will occur through secure channels only. An Equal Opportunity Employer Age of Learning, Inc. (the “Company”) is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, gender expression, age, physical or mental disability, medical condition, pregnancy, veteran or military status, marital status, sexual orientation, gender identity, domestic partner status, genetic information, or any other legally‑recognized protected basis under federal, state, or local laws, regulations, or ordinances. Age of Learning, Inc. (the “Company”) will consider qualified applicants with criminal histories pursuant to EEOC requirements and state applicable laws, e.g. New York City Fair Chance Act. Employee/Applicant Privacy Notice #J-18808-Ljbffr
    $150k-185k yearly 4d ago
  • Infrastructure & Cloud Services Manager

    New River Community College 3.7company rating

    Remote or San Francisco, CA job

    Annual Salary Range: $123,747 - $164,976 FLSA Exempt / Non-Union Represented allows for up to four days of remote work per week Office of Information Technology The Office of Information Technology (IT) is responsible for enabling the State Bar's internal and external stakeholders through the management, implementation, and maintenance of technology systems that support the State Bar's mission and goals. IT builds and maintains functional capabilities, supports innovation, and ensures systems operate smoothly, efficiently, and securely across the enterprise. About the Division The IT Operations & Security division within the Office of Information Technology manages the State Bar's core technology environment, including infrastructure, end‑user support, and cybersecurity. The division ensures that systems remain secure, reliable, and accessible so staff can work effectively and the public can access essential State Bar services. These functions form the technological backbone of mission‑critical operations across the organization. Within this division, the Infrastructure Team supports and maintains the State Bar's foundational technology components, including servers, networks, cloud platforms, storage, Office 365 applications, identity and access management services, telephony, disaster recovery systems, and the monitoring tools that ensure the performance and availability of enterprise systems. The team operates a hybrid environment spanning Azure cloud services, on‑premises data centers in Los Angeles and San Francisco, and multiple enterprise platforms including Salesforce, Oracle, Odyssey, and the AS/400. Job Summary The Infrastructure and Cloud Services Manager provides leadership and hands‑on technical expertise for the State Bar's hybrid cloud and on‑premises infrastructure. This position oversees day‑to‑day operations and ensures timely resolution of issues including system outages, connectivity problems, performance degradation, backup failures, and other infrastructure incidents. The manager supports a team of technical specialists and provides the cross‑domain knowledge necessary for escalation, technical coordination, and maintaining continuity of critical infrastructure services. The role also manages contractors and service providers to ensure essential infrastructure services are maintained. This role is responsible for maintaining stable operations, minimizing risk, and guiding improvements to infrastructure services that support business systems and enterprise platforms. The manager also provides leadership for infrastructure‑dependent business and IT projects requiring cloud resource provisioning, system integrations, network planning, and performance tuning. The Ideal Candidate The ideal candidate brings broad experience across hybrid cloud and on‑premises infrastructure and is comfortable operating in a complex enterprise environment that spans multiple platforms and locations. They have practical expertise in Azure administration, Microsoft 365, identity services, networking, server administration, storage, and performance tuning, with strong analytical and troubleshooting skills. They excel in coordinating cross‑domain activities, supporting a team of subject matter experts, and managing vendor resources. They communicate effectively, work independently, take ownership of ensuring stable and dependable technology services for the State Bar's staff and the public, and serve as a hands‑on manager. Examples of Essential Duties Manage and administer hybrid infrastructure systems including cloud platforms, virtualization, storage, backup, and monitoring tools. Oversee server administration including configuration, patching, performance monitoring, system tuning, and lifecycle management. Direct network infrastructure operations including routing, switching, wireless, DNS, VPN, load balancing, firewalls, and traffic routing. Oversee the design, operation, and validation of enterprise backup and recovery solutions across on‑premises and cloud environments. Manage enterprise telephony, audio‑visual systems, and communication platforms. Propose and maintain operational and functional standards, practices, policies, and procedures. Ensure secure and reliable administration of Microsoft 365 services including Exchange Online, SharePoint, OneDrive, and Teams. Oversee identity and access management including Active Directory, Entra ID, provisioning, and group policy configuration. Monitor system health, alerts, performance, and capacity; lead incident response and conduct root‑cause analysis. Maintain and administer monitoring, alerting, logging, and infrastructure reporting tools. Perform infrastructure reviews, identify risks, and implement improvements to support operational stability and security. Support and coordinate infrastructure components of business and IT projects. Develop and maintain IT documentation, diagrams, standards, procedures, and runbooks. Oversee vendor management, contracts, SLAs, and procurement activities. Evaluate and recommend tools and technologies that support infrastructure modernization and scalability. Develop lifecycle management strategies for cloud resources, servers, network components, storage, and telephony. Provide technical escalation support across all infrastructure domains. Collaborate with Cybersecurity on vulnerability remediation, audits, and incident investigation. Lead and coordinate change management processes for infrastructure services. Provide guidance, coaching, and technical direction to staff. Ensure staff have the tools, training, and development for continuous growth. Knowledge of IT infrastructure technologies including servers, networks, cloud platforms, storage, Microsoft 365 services, identity and access management, telephony, monitoring, and automation tools. Hybrid cloud architecture, Azure administration, resource governance, networking, and cost optimization. Enterprise system performance monitoring, alerting, troubleshooting methodologies, and root‑cause analysis. Backup, disaster recovery, business continuity, high‑availability strategies, and incident response. Administrative and managerial principles including strategic planning, policy development, project management, budgeting, supervision, and conflict resolution. Methods for preparing technical reports, administrative documents, and operational procedures. Use of modern productivity tools, project management platforms, and communication technologies. Principles and practices of customer service and vendor management. Security, compliance, and operational standards applicable to enterprise infrastructure. Best practices for IT operations, configuration governance, and change management. Principles of systems and process analysis, design, and performance measurement. Advanced principles of information technology and data communications. Project management methodologies including scheduling, critical path identification, and delegation. Ability to Provide leadership, direction, and oversight for infrastructure operations and cloud services. Develop and implement goals, objectives, policies, procedures, and operational standards. Analyze business, operational, and technical needs to design scalable infrastructure solutions. Organize and prioritize work, develop effective plans, manage deadlines, and exercise sound judgment. Select, supervise, and develop technical staff. Adapt to changing priorities, environments, and operational demands. Facilitate consensus and resolve complex issues collaboratively. Collaborate with cross functional teams. Communicate technical and operational information clearly and persuasively. Maintain confidentiality and uphold ethical and professional standards. Ensure compliance with IT policies, practices, and regulatory requirements. Research and evaluate best practices and emerging technologies. Coordinate and administer technology projects from initiation to completion. Gather and evaluate information to draw logical conclusions and take action. Minimum Qualifications Education Bachelor's degree in information technology, computer science, engineering, or related field, or equivalent academic achievement. Experience Five years of full‑time experience in IT infrastructure operations or cloud services, including three years of supervisory or team‑lead experience. Desirable Certifications Azure Solutions Architect Expert, Microsoft 365 Administrator, VMware certification, ITIL v4 Foundation, CCNP, CRISC, CCS, CISM (optional). About the State Bar The State Bar of California's mission is to protect the public and includes the primary functions of licensing, regulation, and discipline of attorneys; the advancement of the ethical and competent practice of law; and support of efforts for greater access to, and inclusion in, the legal system. Our Values Clarity | Investing in Our People | Excellence | Respect | Growth Mindset Learn more about our values. DEI Statement We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect. Learn more about our commitment to DEI. #J-18808-Ljbffr
    $123.7k-165k yearly 4d ago

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