Sales Associate jobs at Asure Software - 1636 jobs
Global Retail Design Standards Lead
Apple Inc. 4.8
San Francisco, CA jobs
A leading technology company located in San Francisco is seeking a Standards Design Manager to manage documentation and implementation of Retail Design Standards. The ideal candidate will have over 10 years of experience in architecture or construction and a relevant degree. Responsibilities include overseeing design initiatives and developing training programs. This role offers a competitive salary range between $175,300 and $263,100 along with comprehensive benefits.
#J-18808-Ljbffr
This position is part of the AWS Specialist and Partner Organization (ASP). Specialists own the end-to-end go-to-market strategy for their respective technology domains, providing the business and technical expertise to help our customers succeed. Partner teams own the strategy, recruiting, development, and growth of our key technology and consulting partners. Together they provide our customers with the expertise and scale needed to build innovative solutions for their most complex challenges.
AWS is one of Amazon's fastest growing businesses, servicing millions of customers in more than 190 countries, reshaping the way global enterprises consume information technology and powering the developers who are building the next generation of global industry leaders. AWS customers include some of the most innovative startups like Netflix, Pinterest, Airbnb, and Instagram as well as some of the largest global enterprises like Shell International, Unilever, Hitachi, Sharp, Bristol-Myers Squibb, and Samsung.
AWS is seeking an experienced Contact Center as a Service (CCaaS) Customer Success Specialist for Amazon Connect. Connect was born out of Amazon's own need for the best CCaaS solution that works at scale, while improving customer experience. Today, Connect is one of AWS's fastest growing services, leveraging native generative AI capabilities to improve customer and employee experiences. As a Connect Customer Success Specialist, you will act as a strategic advisor to customers, helping them innovate and optimize their contact center and customer experience through adoption of the Connect capabilities. You will lead cross-functional field teams in sales, solutions architecture, partner sales, product, and will work at the CxO level with customers to maximize the value of their Connect investment.
The ideal candidate will have enterprise sales and/or consulting experience in Contact Center as a Service or similar SaaS solutions in areas such as telecommunications, VoIP, and/or or CRM/ERP applications. You will be passionate about customer experience and advocacy and bring the voice of the customer into the product development process. You will enjoy solving complex problems; our customers will rely on your guidance to scale Connect across their complex global businesses, overcoming technical and organizational roadblocks on the way.
Key job responsibilities
- Serve as the primary point of contact for a portfolio of strategic customer accounts, managing relationships and being a strategic advisor, driving enterprise-wide adoption of Connect.
- Deliver compelling presentations, product demos, sample solutions and programs, events, and discussions to enable customer success.
- Build customer skills and proficiency with Connect.
- Engage with C-level stakeholders to understand the value proposition of Connect and uncover new areas of business value.
- Develop account plans in conjunction with field teams.
- Meet annual revenue targets through increased adoption of Connect.
- Work with partners and ISVs to extend reach & drive adoption of AWS solutions.
A day in the life
The Amazon Connect Customer Success Specialist (CSS) will create a matrix environment with resources from our partner community, Professional Services, AWS account teams, and Connect service team members to drive customer success. A CSS will run attach service plays, customer engagements to drive adoption of migrating services, work with our partner community to scale and align key members of the services team for optimization and retention efforts. Last, a CSS will uncover cases that align to Connect unique business value to be shared with AWS Marketing.
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.
Basic Qualifications
- 5+ years of leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience
- 2+ years of customer-facing work, engaging with customer executives, technologists or partners to solve business problems with advanced technologies experience
- Bachelor's degree in science, technology, engineering, math, business or equivalent
- Experience leading technical and non-technical transformation project teams with a proven ability to work across broad functional teams
- 3+ years with Amazon Connect or contact/call center technology expereince
Preferred Qualifications
- PMP certification, or SCRUM/Agile, SAFe certification
- Experience implementing cloud services including migrations and modernization projects or similar
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at ******************************* .
USA, GA, Atlanta - 153,600.00 - 207,800.00 USD annually
USA, TX, Austin - 153,600.00 - 207,800.00 USD annually
USA, WA, Seattle - 153,600.00 - 207,800.00 USD annually
$38k-48k yearly est. 2d ago
Sales Operations Lead, Global Strategic Partners, AWS Specialist and Partners Sales Operations
Amazon 4.7
Seattle, WA jobs
AWS is seeking a Sales Operations Lead, to drive data-driven decision-making and operational excellence for the Global Consulting Partner organization, focused on our Global Strategic Partners (GSP). This role is crucial in leading and scaling mission-critical frameworks, including goal setting, key initiatives, business reviews, and data analysis, to inform strategic recommendations in a rapidly growing, complex environment.
Working closely with GSP leadership, the Sales Operations Lead develops, implements, and manages sales processes, systems, and metrics to help Partner Development Managers and those involved in the sales process increase revenue growth and customer acquisition. Analyzes sales performance data to identify growth opportunities and process improvements. Partners with stakeholders to drive day-to-day operational excellence through sales process management, performance analysis, technology support, business reviews, operational planning, and communicating actionable insights, both verbally and in writing, while fostering strong stakeholder relationships.
As the AI-powered sales landscape continues to evolve, this role will be instrumental in leveraging the latest artificial intelligence and machine learning technologies to enhance sales processes and decision-making. The Sales Operations Lead will work closely with GSP leadership and cross-functional teams to responsibly implement and optimize AI-driven tools and workflows that augment the sales organization's productivity and effectiveness.
Key job responsibilities
1. Documents and implements standardized sales processes and metrics, including KPI definitions and goal cascades, to support operational effectiveness.
2. Develops and manages pipeline qualification, attribution, to ensure proper distribution, and resolves attribution escalations to ensure accurate financial reporting.
3. Orchestrates AI-human collaboration in the sales process, and manages and optimizes AI sales intelligence tools and automated customer/partner interaction systems
4. Maintains sales tools data quality to ensure accurate reporting and forecasting
5. Implements sales workflows and automation to streamline process and improve seller efficiency
6. Conducts sales performance analysis on win/loss data, conversion rates, goal attainment, and/or forecast accuracy to identify potential risks.
8. Prepares and drives regular business reviews with insights on pipeline health, performance trends, and operational efficiency.
9. Acts as primary point of contact to resolve stakeholders' requests and execute daily operational processes.
10. Leads sales tools training and adoption initiatives to improve utilization and productivity.
11. Leads cross-functional projects to improve sales efficiency and processes.
12. Drives escalations, gap-to-green, and/or other issues to resolution.
About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Basic Qualifications
- 7+ years of sales operations or equivalent experience
- Experience defining, refining and implementing sales processes, procedures and policies or equivalent
- Experience conducting sophisticated and creative analysis of complex data and translate the results into actionable deliverables, messages, and presentations
- Experience presenting to senior leadership
Preferred Qualifications
- Experience working within a high-growth, technology company
- Bachelor's degree or equivalent, or experience using data and analytics to drive sales strategy and results
- Experience using data and analytics to drive sales strategy and results
- Understanding of AI capabilities and limitations in sales contexts
- Experience in prompt engineering and working with large language models
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at ******************************* .
The base salary range for this position is listed below. Your Amazon package will include sign-on payments, restricted stock units (RSUs), and sales incentives. Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at ******************************* .
USA, CA, Mountain View - 147,300.00 - 199,300.00 USD annually
USA, NY, New York - 147,300.00 - 199,300.00 USD annually
USA, TX, Austin - 133,900.00 - 181,200.00 USD annually
USA, WA, Seattle - 133,900.00 - 181,200.00 USD annually
$157k-215k yearly est. 2d ago
Sales Operations Lead, Global Strategic Partners, AWS Specialist and Partners Sales Operations
Amazon 4.7
Mountain View, CA jobs
AWS is seeking a Sales Operations Lead, to drive data-driven decision-making and operational excellence for the Global Consulting Partner organization, focused on our Global Strategic Partners (GSP). This role is crucial in leading and scaling mission-critical frameworks, including goal setting, key initiatives, business reviews, and data analysis, to inform strategic recommendations in a rapidly growing, complex environment.
Working closely with GSP leadership, the Sales Operations Lead develops, implements, and manages sales processes, systems, and metrics to help Partner Development Managers and those involved in the sales process increase revenue growth and customer acquisition. Analyzes sales performance data to identify growth opportunities and process improvements. Partners with stakeholders to drive day-to-day operational excellence through sales process management, performance analysis, technology support, business reviews, operational planning, and communicating actionable insights, both verbally and in writing, while fostering strong stakeholder relationships.
As the AI-powered sales landscape continues to evolve, this role will be instrumental in leveraging the latest artificial intelligence and machine learning technologies to enhance sales processes and decision-making. The Sales Operations Lead will work closely with GSP leadership and cross-functional teams to responsibly implement and optimize AI-driven tools and workflows that augment the sales organization's productivity and effectiveness.
Key job responsibilities
1. Documents and implements standardized sales processes and metrics, including KPI definitions and goal cascades, to support operational effectiveness.
2. Develops and manages pipeline qualification, attribution, to ensure proper distribution, and resolves attribution escalations to ensure accurate financial reporting.
3. Orchestrates AI-human collaboration in the sales process, and manages and optimizes AI sales intelligence tools and automated customer/partner interaction systems
4. Maintains sales tools data quality to ensure accurate reporting and forecasting
5. Implements sales workflows and automation to streamline process and improve seller efficiency
6. Conducts sales performance analysis on win/loss data, conversion rates, goal attainment, and/or forecast accuracy to identify potential risks.
8. Prepares and drives regular business reviews with insights on pipeline health, performance trends, and operational efficiency.
9. Acts as primary point of contact to resolve stakeholders' requests and execute daily operational processes.
10. Leads sales tools training and adoption initiatives to improve utilization and productivity.
11. Leads cross-functional projects to improve sales efficiency and processes.
12. Drives escalations, gap-to-green, and/or other issues to resolution.
About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Basic Qualifications
- 7+ years of sales operations or equivalent experience
- Experience defining, refining and implementing sales processes, procedures and policies or equivalent
- Experience conducting sophisticated and creative analysis of complex data and translate the results into actionable deliverables, messages, and presentations
- Experience presenting to senior leadership
Preferred Qualifications
- Experience working within a high-growth, technology company
- Bachelor's degree or equivalent, or experience using data and analytics to drive sales strategy and results
- Experience using data and analytics to drive sales strategy and results
- Understanding of AI capabilities and limitations in sales contexts
- Experience in prompt engineering and working with large language models
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at ******************************* .
The base salary range for this position is listed below. Your Amazon package will include sign-on payments, restricted stock units (RSUs), and sales incentives. Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at ******************************* .
USA, CA, Mountain View - 147,300.00 - 199,300.00 USD annually
USA, NY, New York - 147,300.00 - 199,300.00 USD annually
USA, TX, Austin - 133,900.00 - 181,200.00 USD annually
USA, WA, Seattle - 133,900.00 - 181,200.00 USD annually
This position is part of the AWS Specialist and Partner Organization (ASP). Specialists own the end-to-end go-to-market strategy for their respective technology domains, providing the business and technical expertise to help our customers succeed. Partner teams own the strategy, recruiting, development, and growth of our key technology and consulting partners. Together they provide our customers with the expertise and scale needed to build innovative solutions for their most complex challenges.
AWS is one of Amazon's fastest growing businesses, servicing millions of customers in more than 190 countries, reshaping the way global enterprises consume information technology and powering the developers who are building the next generation of global industry leaders. AWS customers include some of the most innovative startups like Netflix, Pinterest, Airbnb, and Instagram as well as some of the largest global enterprises like Shell International, Unilever, Hitachi, Sharp, Bristol-Myers Squibb, and Samsung.
AWS is seeking an experienced Contact Center as a Service (CCaaS) Customer Success Specialist for Amazon Connect. Connect was born out of Amazon's own need for the best CCaaS solution that works at scale, while improving customer experience. Today, Connect is one of AWS's fastest growing services, leveraging native generative AI capabilities to improve customer and employee experiences. As a Connect Customer Success Specialist, you will act as a strategic advisor to customers, helping them innovate and optimize their contact center and customer experience through adoption of the Connect capabilities. You will lead cross-functional field teams in sales, solutions architecture, partner sales, product, and will work at the CxO level with customers to maximize the value of their Connect investment.
The ideal candidate will have enterprise sales and/or consulting experience in Contact Center as a Service or similar SaaS solutions in areas such as telecommunications, VoIP, and/or or CRM/ERP applications. You will be passionate about customer experience and advocacy and bring the voice of the customer into the product development process. You will enjoy solving complex problems; our customers will rely on your guidance to scale Connect across their complex global businesses, overcoming technical and organizational roadblocks on the way.
Key job responsibilities
- Serve as the primary point of contact for a portfolio of strategic customer accounts, managing relationships and being a strategic advisor, driving enterprise-wide adoption of Connect.
- Deliver compelling presentations, product demos, sample solutions and programs, events, and discussions to enable customer success.
- Build customer skills and proficiency with Connect.
- Engage with C-level stakeholders to understand the value proposition of Connect and uncover new areas of business value.
- Develop account plans in conjunction with field teams.
- Meet annual revenue targets through increased adoption of Connect.
- Work with partners and ISVs to extend reach & drive adoption of AWS solutions.
A day in the life
The Amazon Connect Customer Success Specialist (CSS) will create a matrix environment with resources from our partner community, Professional Services, AWS account teams, and Connect service team members to drive customer success. A CSS will run attach service plays, customer engagements to drive adoption of migrating services, work with our partner community to scale and align key members of the services team for optimization and retention efforts. Last, a CSS will uncover cases that align to Connect unique business value to be shared with AWS Marketing.
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.
Basic Qualifications
- 5+ years of leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience
- 2+ years of customer-facing work, engaging with customer executives, technologists or partners to solve business problems with advanced technologies experience
- Bachelor's degree in science, technology, engineering, math, business or equivalent
- Experience leading technical and non-technical transformation project teams with a proven ability to work across broad functional teams
- 3+ years with Amazon Connect or contact/call center technology expereince
Preferred Qualifications
- PMP certification, or SCRUM/Agile, SAFe certification
- Experience implementing cloud services including migrations and modernization projects or similar
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at ******************************* .
USA, GA, Atlanta - 153,600.00 - 207,800.00 USD annually
USA, TX, Austin - 153,600.00 - 207,800.00 USD annually
USA, WA, Seattle - 153,600.00 - 207,800.00 USD annually
$33k-41k yearly est. 2d ago
Head of Customer Strategy, Fashion (Shopbop & Zappos)
Amazon 4.7
New York, NY jobs
We are seeking a customer obsessed leader to drive Shopbop & Zappos customer strategy. This pivotal role will shape how we understand, engage with, and grow our customer base through data-driven insights and strategic initiatives. You'll lead a high-impact team focused on translating customer insights into acquisition, engagement, loyalty and retention strategies to drive our customer goals. You will be the voice of the customer in leadership rooms and work closely with cross-functional leaders (e.g., Marketing, Traffic, Tech) to make our company wide efforts targeted and specific to our customer needs.
The ideal candidate embodies both analytical and strategic leadership capabilities. They have a proven track record of translating complex customer data into actionable business strategies, demonstrated through measurable improvements. They should have a collaborative mindset that enables them to work effectively across Marketing, Merchandising, and Technology departments. Their communication abilities should be exceptional, allowing them to influence senior leadership through data-driven presentations and strategic recommendations. Ideally, they will bring relevant experience from the fashion, retail or e-commerce sector, though strong customer strategy experience from other industries would be valuable. Most importantly, they should demonstrate a passion for understanding and enhancing the customer journey, with a proven ability to drive results in areas such as customer acquisition, retention, and loyalty.
Key job responsibilities
Define customer strategy for Shopbop & Zappos to achieve company wide customer goals, increasing new customer conversion, second purchase rates, and loyalty program effectiveness
Lead customer insights/CRM team, providing guidance and mentorship to ensure high-quality outputs.
Develop and execute comprehensive customer strategy based on quantitative and qualitative insights
Partner with marketing and traffic teams to optimize customer communication strategies across channels (email, push, etc.)
Build and maintain strong partnerships with cross-functional teams including Marketing, Merchandising, and Technology
Be the voice of the customer and biggest customer advocate in senior leadership meetings
About the team
The F2 Subsidiary Customer Experience org supports both Zappos and Shopbop, Amazon Fashion subsidiary businesses with teams in New York, NY, Madison, WI, and Las Vegas, NV. We are seeking a head of Customer that will report directly into the Chief CX Officer.
Basic Qualifications
- Experience managing teams
- Experience using data and metrics to drive improvements
- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)
- Experience driving direction and alignment with cross-functional teams
- Bachelor's degree
- 8+ years of experience in customer strategy, CRM, strategic management consulting or related field
- Strong strategic thinking, problem-solving abilities, and data-driven decision-making mindset
Preferred Qualifications
- Experience in fashion, sports, retail or e-commerce
- Usage of generative AI tools to enhance workflow efficiency, with a willingness to learn effective prompting and evaluation practices.
- Ability to recognize opportunities where generative AI could enhance products, workflows, or customer experiences.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $141,400/year in our lowest geographic market up to $233,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************* . This position will remain posted until filled. Applicants should apply via our internal or external career site.
This position is part of the AWS Specialist and Partner Organization (ASP). Specialists own the end-to-end go-to-market strategy for their respective technology domains, providing the business and technical expertise to help our customers succeed. Partner teams own the strategy, recruiting, development, and growth of our key technology and consulting partners. Together they provide our customers with the expertise and scale needed to build innovative solutions for their most complex challenges.
AWS is one of Amazon's fastest growing businesses, servicing millions of customers in more than 190 countries, reshaping the way global enterprises consume information technology and powering the developers who are building the next generation of global industry leaders. AWS customers include some of the most innovative startups like Netflix, Pinterest, Airbnb, and Instagram as well as some of the largest global enterprises like Shell International, Unilever, Hitachi, Sharp, Bristol-Myers Squibb, and Samsung.
AWS is seeking an experienced Contact Center as a Service (CCaaS) Customer Success Specialist for Amazon Connect. Connect was born out of Amazon's own need for the best CCaaS solution that works at scale, while improving customer experience. Today, Connect is one of AWS's fastest growing services, leveraging native generative AI capabilities to improve customer and employee experiences. As a Connect Customer Success Specialist, you will act as a strategic advisor to customers, helping them innovate and optimize their contact center and customer experience through adoption of the Connect capabilities. You will lead cross-functional field teams in sales, solutions architecture, partner sales, product, and will work at the CxO level with customers to maximize the value of their Connect investment.
The ideal candidate will have enterprise sales and/or consulting experience in Contact Center as a Service or similar SaaS solutions in areas such as telecommunications, VoIP, and/or or CRM/ERP applications. You will be passionate about customer experience and advocacy and bring the voice of the customer into the product development process. You will enjoy solving complex problems; our customers will rely on your guidance to scale Connect across their complex global businesses, overcoming technical and organizational roadblocks on the way.
Key job responsibilities
- Serve as the primary point of contact for a portfolio of strategic customer accounts, managing relationships and being a strategic advisor, driving enterprise-wide adoption of Connect.
- Deliver compelling presentations, product demos, sample solutions and programs, events, and discussions to enable customer success.
- Build customer skills and proficiency with Connect.
- Engage with C-level stakeholders to understand the value proposition of Connect and uncover new areas of business value.
- Develop account plans in conjunction with field teams.
- Meet annual revenue targets through increased adoption of Connect.
- Work with partners and ISVs to extend reach & drive adoption of AWS solutions.
A day in the life
The Amazon Connect Customer Success Specialist (CSS) will create a matrix environment with resources from our partner community, Professional Services, AWS account teams, and Connect service team members to drive customer success. A CSS will run attach service plays, customer engagements to drive adoption of migrating services, work with our partner community to scale and align key members of the services team for optimization and retention efforts. Last, a CSS will uncover cases that align to Connect unique business value to be shared with AWS Marketing.
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.
Basic Qualifications
- 5+ years of leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience
- 2+ years of customer-facing work, engaging with customer executives, technologists or partners to solve business problems with advanced technologies experience
- Bachelor's degree in science, technology, engineering, math, business or equivalent
- Experience leading technical and non-technical transformation project teams with a proven ability to work across broad functional teams
- 3+ years with Amazon Connect or contact/call center technology expereince
Preferred Qualifications
- PMP certification, or SCRUM/Agile, SAFe certification
- Experience implementing cloud services including migrations and modernization projects or similar
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at ******************************* .
USA, GA, Atlanta - 153,600.00 - 207,800.00 USD annually
USA, TX, Austin - 153,600.00 - 207,800.00 USD annually
USA, WA, Seattle - 153,600.00 - 207,800.00 USD annually
$34k-40k yearly est. 2d ago
Sales Operations Lead, Global Strategic Partners, AWS Specialist and Partners Sales Operations
Amazon 4.7
New York, NY jobs
AWS is seeking a Sales Operations Lead, to drive data-driven decision-making and operational excellence for the Global Consulting Partner organization, focused on our Global Strategic Partners (GSP). This role is crucial in leading and scaling mission-critical frameworks, including goal setting, key initiatives, business reviews, and data analysis, to inform strategic recommendations in a rapidly growing, complex environment.
Working closely with GSP leadership, the Sales Operations Lead develops, implements, and manages sales processes, systems, and metrics to help Partner Development Managers and those involved in the sales process increase revenue growth and customer acquisition. Analyzes sales performance data to identify growth opportunities and process improvements. Partners with stakeholders to drive day-to-day operational excellence through sales process management, performance analysis, technology support, business reviews, operational planning, and communicating actionable insights, both verbally and in writing, while fostering strong stakeholder relationships.
As the AI-powered sales landscape continues to evolve, this role will be instrumental in leveraging the latest artificial intelligence and machine learning technologies to enhance sales processes and decision-making. The Sales Operations Lead will work closely with GSP leadership and cross-functional teams to responsibly implement and optimize AI-driven tools and workflows that augment the sales organization's productivity and effectiveness.
Key job responsibilities
1. Documents and implements standardized sales processes and metrics, including KPI definitions and goal cascades, to support operational effectiveness.
2. Develops and manages pipeline qualification, attribution, to ensure proper distribution, and resolves attribution escalations to ensure accurate financial reporting.
3. Orchestrates AI-human collaboration in the sales process, and manages and optimizes AI sales intelligence tools and automated customer/partner interaction systems
4. Maintains sales tools data quality to ensure accurate reporting and forecasting
5. Implements sales workflows and automation to streamline process and improve seller efficiency
6. Conducts sales performance analysis on win/loss data, conversion rates, goal attainment, and/or forecast accuracy to identify potential risks.
8. Prepares and drives regular business reviews with insights on pipeline health, performance trends, and operational efficiency.
9. Acts as primary point of contact to resolve stakeholders' requests and execute daily operational processes.
10. Leads sales tools training and adoption initiatives to improve utilization and productivity.
11. Leads cross-functional projects to improve sales efficiency and processes.
12. Drives escalations, gap-to-green, and/or other issues to resolution.
About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Basic Qualifications
- 7+ years of sales operations or equivalent experience
- Experience defining, refining and implementing sales processes, procedures and policies or equivalent
- Experience conducting sophisticated and creative analysis of complex data and translate the results into actionable deliverables, messages, and presentations
- Experience presenting to senior leadership
Preferred Qualifications
- Experience working within a high-growth, technology company
- Bachelor's degree or equivalent, or experience using data and analytics to drive sales strategy and results
- Experience using data and analytics to drive sales strategy and results
- Understanding of AI capabilities and limitations in sales contexts
- Experience in prompt engineering and working with large language models
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at ******************************* .
The base salary range for this position is listed below. Your Amazon package will include sign-on payments, restricted stock units (RSUs), and sales incentives. Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at ******************************* .
USA, CA, Mountain View - 147,300.00 - 199,300.00 USD annually
USA, NY, New York - 147,300.00 - 199,300.00 USD annually
USA, TX, Austin - 133,900.00 - 181,200.00 USD annually
USA, WA, Seattle - 133,900.00 - 181,200.00 USD annually
$109k-160k yearly est. 2d ago
Senior Associate, Sales Collateral Operations
Aristotle Capital Management, LLC 4.5
Los Angeles, CA jobs
Join Our Team at Aristotle
Who We Are
Aristotle is a majority employee-owned investment management organization with offices in Los Angeles, Newport Beach, Boston, and Sarasota. We specialize in equity and fixed income portfolio management for institutional and advisory clients around the world. Our mission is to help clients achieve their long-term financial goals through active portfolio management and a research-driven investment framework. Aristotle attracts and retains talented investment professionals through a culture focused on research, investment management and client success.
What You'll Do
The Senior Associate is responsible for the end-to-end production, maintenance, and delivery of standardized sales collateral - including factsheets, pitchbooks, and marketing decks. The role ensures materials are accurate, timely, compliant, and consistent with brand templates.
Key Responsibilities:
Manage the full lifecycle of standard collateral (intake → content gathering → layout → compliance review → delivery).
Track and prioritize the production queue, report status and progress to leadership.
Maintain a centralized repository of approved materials with version control and audit trail.
Collaborate with Performance & Analytics to incorporate updated data, charts, and attribution.
Partner with Product Specialists to ensure product content accuracy.
Review and validate data inputs (e.g., holdings, performance, attribution, characteristics) with an analytical eye to spot errors or inconsistencies.
Coordinate with Compliance/Legal on disclosures, approvals, and regulatory requirements.
Implement workflow improvements and automation to shorten production cycles and reduce error rates in partnership with Aristotle's IT team.
Uphold strict adherence to templates, formatting, and brand guidelines.
Identify opportunities for efficiency in intake, review, and delivery processes.
Ensure all processes are documented and all team members trained to reduce key person risk.
Partner proactively with senior Sales Leaders and Client Portfolio Managers (CPMs) to anticipate requirements and ensure alignment of materials with client and prospects' needs.
Coordinate with CPMs on slide requirements ahead of each quarter end.
Collaborate with the broader Sales Operations team to align collateral with RFPs, DDQs, and databases, avoiding duplication.
Manage production support with external vendors/design as needed for template-based execution.
Partner with broader Sales Operations team to provide support for marketing databases, RFPs, and DDQs as needed outside of the standard materials production schedule.
What You'll Bring
We recognize that not all candidates will meet every requirement. If you're passionate about this role and believe you have the skills to succeed, we encourage you to apply.
Qualifications:
3-5+ years in asset management, financial services, or institutional marketing operations.
Seismic experience a plus.
A college or university degree, preferably in finance, economics, marketing, or a business-related discipline.
CFA designation or candidacy is a plus.
Demonstrated experience in collateral production or marketing operations.
Strong project management skills: prioritization, tracking, and delivery against deadlines.
Proficiency in PowerPoint, Excel, and Microsoft Office Suite.
Strong verbal and written communication skills.
Comfort with integrating and validating data, charts, and metrics in materials.
Analytical approach with the ability to spot data discrepancies across holdings, performance, attribution, and characteristics.
Meticulous attention to detail, proofreading, and version control.
Ability to manage repetitive tasks while still utilizing critical thinking skills for continuous improvement.
Strong interpersonal skills with ability to coordinate across diverse stakeholders, including senior sales leaders and CPMs.
Familiarity with compliance processes and financial disclosures.
Process-improvement mindset; experience with workflow systems or automation tools is a plus.
What We Offer
Comprehensive health, dental, and vision insurance for you and your dependents
401(k) with employer matching
Paid time off, including an annual Employee Volunteer Day
Life, Critical Illness, Disability, and Accidental Injury Insurance
Employee Assistance Program
Inclusive and supportive workplace culture
Company events and employee discount programs
Our Core Values
We place our clients' interests first.
We act with integrity.
We achieve excellence through accountability and collaboration.
We empower our employees.
We are respectful.
We value community.
Location: Hybrid - Los Angeles, CA or Boston, MA
Compensation Range: $95,000.00 - $115,000.00 plus discretionary bonus.
The pay range provided is a good faith estimate for the position at the time of posting. Actual compensation will be dependent on factors, including but not limited to, the individual's qualifications, relevant experience, knowledge, skills, education, internal equity, and physical work location within the state.
Note: The above description identifies the essential job functions and skills needed by the person or persons assigned to this position. These job functions and skills are not intended to be a complete and exhaustive list of all responsibilities, duties and skills required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. The information contained herein is subject to change at the company's discretion. No phone calls. No agencies or recruiters.
Aristotle is an Equal Employment Opportunity Employer. Aristotle will consider for employment, qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance.
Aristotle Capital Management, LLC, Aristotle Credit Partners, LLC, Aristotle Capital Boston, LLC, Aristotle Atlantic Partners, LLC, Aristotle Pacific Capital, LLC, and Aristotle Investment Services, LLC, are affiliated organizations. Each is an independent investment adviser separately registered under the Investment Advisers Act of 1940, as amended. Registration does not imply a certain level of skill or training. More information about each adviser including the investment strategies, fees and objectives can be found in their ADV Part 2, which is available upon request.
#LI-hybrid
We have updated our Privacy Policy. Please read the policy carefully. By using this website you are agreeing to the terms of our Privacy Policy. Click here to review the Privacy Policy.
$95k-115k yearly 8d ago
Sales Operations Lead, Global Strategic Partners, AWS Specialist and Partners Sales Operations
Amazon 4.7
Austin, TX jobs
AWS is seeking a Sales Operations Lead, to drive data-driven decision-making and operational excellence for the Global Consulting Partner organization, focused on our Global Strategic Partners (GSP). This role is crucial in leading and scaling mission-critical frameworks, including goal setting, key initiatives, business reviews, and data analysis, to inform strategic recommendations in a rapidly growing, complex environment.
Working closely with GSP leadership, the Sales Operations Lead develops, implements, and manages sales processes, systems, and metrics to help Partner Development Managers and those involved in the sales process increase revenue growth and customer acquisition. Analyzes sales performance data to identify growth opportunities and process improvements. Partners with stakeholders to drive day-to-day operational excellence through sales process management, performance analysis, technology support, business reviews, operational planning, and communicating actionable insights, both verbally and in writing, while fostering strong stakeholder relationships.
As the AI-powered sales landscape continues to evolve, this role will be instrumental in leveraging the latest artificial intelligence and machine learning technologies to enhance sales processes and decision-making. The Sales Operations Lead will work closely with GSP leadership and cross-functional teams to responsibly implement and optimize AI-driven tools and workflows that augment the sales organization's productivity and effectiveness.
Key job responsibilities
1. Documents and implements standardized sales processes and metrics, including KPI definitions and goal cascades, to support operational effectiveness.
2. Develops and manages pipeline qualification, attribution, to ensure proper distribution, and resolves attribution escalations to ensure accurate financial reporting.
3. Orchestrates AI-human collaboration in the sales process, and manages and optimizes AI sales intelligence tools and automated customer/partner interaction systems
4. Maintains sales tools data quality to ensure accurate reporting and forecasting
5. Implements sales workflows and automation to streamline process and improve seller efficiency
6. Conducts sales performance analysis on win/loss data, conversion rates, goal attainment, and/or forecast accuracy to identify potential risks.
8. Prepares and drives regular business reviews with insights on pipeline health, performance trends, and operational efficiency.
9. Acts as primary point of contact to resolve stakeholders' requests and execute daily operational processes.
10. Leads sales tools training and adoption initiatives to improve utilization and productivity.
11. Leads cross-functional projects to improve sales efficiency and processes.
12. Drives escalations, gap-to-green, and/or other issues to resolution.
About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Basic Qualifications
- 7+ years of sales operations or equivalent experience
- Experience defining, refining and implementing sales processes, procedures and policies or equivalent
- Experience conducting sophisticated and creative analysis of complex data and translate the results into actionable deliverables, messages, and presentations
- Experience presenting to senior leadership
Preferred Qualifications
- Experience working within a high-growth, technology company
- Bachelor's degree or equivalent, or experience using data and analytics to drive sales strategy and results
- Experience using data and analytics to drive sales strategy and results
- Understanding of AI capabilities and limitations in sales contexts
- Experience in prompt engineering and working with large language models
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at ******************************* .
The base salary range for this position is listed below. Your Amazon package will include sign-on payments, restricted stock units (RSUs), and sales incentives. Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at ******************************* .
USA, CA, Mountain View - 147,300.00 - 199,300.00 USD annually
USA, NY, New York - 147,300.00 - 199,300.00 USD annually
USA, TX, Austin - 133,900.00 - 181,200.00 USD annually
USA, WA, Seattle - 133,900.00 - 181,200.00 USD annually
$90k-141k yearly est. 2d ago
Retail Sales Associate - North Chesterfield, VA
Batteries Plus, LLC 4.3
Richmond, VA jobs
At Batteries Plus, we don't just power products-we power people's everyday lives. As a Store Associate, you'll be the face of our brand, helping customers find the right solutions for their needs. From providing product knowledge and technical suppor SalesAssociate, Retail Sales, Customer Experience, Technical Support, Retail, Associate
$26k-38k yearly est. 8d ago
Retail Sales Associate - North Chesterfield, VA
Batteries Plus, LLC 4.3
Richmond, VA jobs
At Batteries Plus, we don't just power products-we power people's everyday lives. As a Store Associate, you'll be the face of our brand, helping customers find the right solutions for their needs. From providing product knowledge and technical support to keeping the store running smoothly, you'll play an essential role in creating positive customer experiences while supporting daily operations.
What You'll Do
Greet customers and provide friendly, knowledgeable service.
Assess customer needs, recommend products, and explain promotions or warranties.
Perform sales transactions, operate the register, and handle payments accurately.
Assist with technical services, including battery testing, installation, and rebuilds.
Load, unload, and stock products while maintaining organized displays.
Support store upkeep, including cleaning, stocking, and maintaining safety standards.
Follow all safety rules and wear proper Personal Protective Equipment (PPE).
What We're Looking For
High school diploma or equivalent preferred.
Prior retail or customer service experience is a plus.
Strong communication skills and a customer-first mindset.
Team player with professionalism, problem-solving, and conflict-resolution skills.
Comfortable with basic math and cash register operation.
Ability to lift up to 50 lbs. and perform regular standing, walking, and hands-on tasks.
Valid driver's license and clean driving record.
Why Batteries Plus
Join a company that powers people's lives every day. Be part of a collaborative, fast-paced, and energizing team environment with competitive pay, comprehensive benefits, and opportunities for growth.
Apply Today
Bring your energy, customer service skills, and teamwork to Batteries Plus, and help us power the needs of customers in your community.
EEOC Statement
Batteries Plus is an Equal Opportunity Employer. Applicants and associates are free from discrimination on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, pregnancy accommodations, reprisal, other non-merit based factors, and any other protections afforded under state or local laws.
$26k-38k yearly est. 8d ago
Retail Sales Associate - Westlake Hills, TX
Batteries Plus, LLC 4.3
Austin, TX jobs
At Batteries Plus, we don't just power products-we power people's everyday lives. As a Store Associate, you'll be the face of our brand, helping customers find the right solutions for their needs. From providing product knowledge and technical suppor SalesAssociate, Retail Sales, Customer Experience, Technical Support, Retail, Associate
$25k-36k yearly est. 7d ago
Retail Sales Associate - Westlake Hills, TX
Batteries Plus, LLC 4.3
Austin, TX jobs
At Batteries Plus, we don't just power products-we power people's everyday lives. As a Store Associate, you'll be the face of our brand, helping customers find the right solutions for their needs. From providing product knowledge and technical support to keeping the store running smoothly, you'll play an essential role in creating positive customer experiences while supporting daily operations.
What You'll Do
Greet customers and provide friendly, knowledgeable service.
Assess customer needs, recommend products, and explain promotions or warranties.
Perform sales transactions, operate the register, and handle payments accurately.
Assist with technical services, including battery testing, installation, and rebuilds.
Load, unload, and stock products while maintaining organized displays.
Support store upkeep, including cleaning, stocking, and maintaining safety standards.
Follow all safety rules and wear proper Personal Protective Equipment (PPE).
What We're Looking For
High school diploma or equivalent preferred.
Prior retail or customer service experience is a plus.
Strong communication skills and a customer-first mindset.
Team player with professionalism, problem-solving, and conflict-resolution skills.
Comfortable with basic math and cash register operation.
Ability to lift up to 50 lbs. and perform regular standing, walking, and hands-on tasks.
Valid driver's license and clean driving record.
Why Batteries Plus
Join a company that powers people's lives every day. Be part of a collaborative, fast-paced, and energizing team environment with competitive pay, comprehensive benefits, and opportunities for growth.
Apply Today
Bring your energy, customer service skills, and teamwork to Batteries Plus, and help us power the needs of customers in your community.
EEOC Statement
Batteries Plus is an Equal Opportunity Employer. Applicants and associates are free from discrimination on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, pregnancy accommodations, reprisal, other non-merit based factors, and any other protections afforded under state or local laws.
$25k-36k yearly est. 8d ago
Mainframe Modernization Sales Consultant
IBM Computing 4.7
San Francisco, CA jobs
A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You'll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you'll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You'll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.
Responsibilities
Providing subject matter expertise working with Consulting Partners and Practice Leaders towards identifying and progressing Mainframe Modernization opportunities.
Creating pipeline via campaigns: defining, developing, executing and articulating business outcomes from campaigns targeted at Mainframe Modernization prospects
Understanding typical industry business processes and architectures
Establishing deep client relationships
Communicating effectively with technical and business audiences
Consultative selling with clients and sales teams to identify, qualify, define approach, and craft services solutions for Mainframe Modernization opportunities
Develop material using appropriate frameworks and models
Facilitate and support modernization discovery and solutioning workshops
Understand client's business objectives, challenges and current state
Create a vision of the future state and outline implementation approach
Define compelling business propositions for proposals and presentations
Highlight benefit, value creation, key risks and mitigation strategies
Identify and discuss issues with the client
Work with the client and IBM teams to develop solutions
Provide modernization solutions that increase clients' competitiveness, improve business operations, drive largest business benefit, and improve customer experience
Establishing credibility with clients and IBM team members based on Mainframe Modernization expertise
Effectively applying Mainframe Modernization techniques, patterns and tools
Required technical and professional expertise
This role will focus on project sales, including:
Identifying opportunities and increasing pipeline
Defining and executing sales campaigns for targeted accounts
Participating in pre-sales activities to gain client mind share
Assessing current client requirements and solutioning competitive offering
Developing and presenting business cases and proposals
You are comfortable working in a matrixed organization, teaming and building trusted relationships with other service lines and business units within IBM to close deals. You have skills partnering and building trusted relationship with senior client contacts, including the CxO level.
Preferred technical and professional experience
At least 10 years of experience in technical sales solutioning role
At least 5 years of experience with North American clients
At least 5 years of experience in application modernization consulting, spanning the spectrum of modernization patterns
Experience assessing client environments for modernization opportunities
Experience developing and presenting impactful sales collateral to clients and internally
At least 5 years of experience developing and refining services offerings
At least 5 years of experience in a solution generating role
At least 5 years of experience working with mainframe and distributed computing technologies including; COBOL, CICS, JCL, IDMS, Natural, C#, Java, and / or .NET
At least 3 years of experience in next gen technologies (e.g. Cloud, Microservices, API)
At least 3 years of experience selling management consulting services
At least 3 years of experience building C level client relationships
At least 3 years of experience facilitating workshops / meetings
Experience in Mainframe Application Development and/or DevOps
Solution or Architecture Certification on AWS, Azure, IBM Cloud or Google Cloud
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
#J-18808-Ljbffr
$101k-131k yearly est. 1d ago
Sales Enablement Specialist ll
Allvue Systems LLC 4.2
New York, NY jobs
About Allvue
We are Allvue Systems, the leading provider of software solutions for the Private Capital and Credit markets. Whether a client wants an end-to-end technology suite, or independently focused modules, Allvue helps eliminate the boundaries between systems, information, and people. We're looking for ambitious, smart, and creative individuals to join our team and help our clients achieve their goals. Working at Allvue Systems means working with pioneers in the fintech industry. Our efforts are powered by innovative thinking and a desire to build adaptable financial software solutions that help our clients achieve even more. With our common goals of growth and innovation, whether you're collaborating on a cutting-edge project or connecting over shared interests at an office happy hour, the passion is contagious. We want all of our team members to be open, accessible, curious and always learning. As a team, we take initiative, own outcomes, and have passion for what we do. With these pillars at the center of what we do, we strive for continuous improvement, excellent partnership and exceptional results. Come be a part of the team that's revolutionizing the alternative investment industry. Define your own future with Allvue Systems!
Job Summary
The Sales Enablement Manager plays a critical role in accelerating sales performance by equipping revenue teams with the training, tools, insights, and certifications needed to succeed. This role owns the end-to-end enablement experience, from new hire onboarding to continuous education and GTM readiness. Ensuring programs are scalable, data-driven, and tightly aligned to business priorities. Partnering closely with Sales, Product Marketing, and Product, this role leverages tools like Gong, LMS platforms, and AI-driven insights to deliver impactful training, close skill gaps, and drive measurable improvements in sales effectiveness.
Responsibilities
Onboarding and Continuous Training/Certification
Own & deliver new hire onboarding for roles such as account executives, business development representatives and account managers, ensuring all sales hires are prepared to deliver results quickly and effectively
Design and deliver continuous training and certifications to address ongoing developmental needs of sales teams, with a focus on scalability and measurable outcomes
Maintain, update, and improve training content such as sales playbooks, GTM certifications, and interactive e-learning materials within Docebo or similar LMS tools
Implement metrics to track the progress and effectiveness of training programs, ensuring high adoption rates and desired performance outcomes
GTM Launch & Sales Enablement Strategy
Collaborate with Product Marketing and Product teams to standardize and enhance the Go-To-Market (GTM) launch processes, ensuring alignment with the enablement strategy
Build and deliver standardized GTM-related resources to the sales organization, including certifications, modules, competitive playbooks, and other relevant enablement materials
Lead cross-functional efforts to ensure sales teams receive the tools and knowledge to confidently execute GTM strategies
AI & Data-Driven Enablement
Leverage Gong insights and other enablement data to identify critical training gaps and adjust enablement programs for maximum impact
Develop and execute Gong campaigns to assess the effectiveness of training initiatives and create actionable improvement plans based on results
Explore and incorporate AI-driven strategies and tools to improve the scalability, relevance, and efficiency of enablement initiatives
Training Delivery & Support
Lead engaging and impactful organization-wide training sessions, small group coaching, and 1:1 training sessions as necessary
Build relationships and serve as a trusted advisor to sales teams, ensuring training material and initiatives directly support their success
Work closely with sales leadership to understand specific challenges and tailor training to address role-specific needs and objectives, including account executives, business development representatives and account managers
Requirements
2 to 4 years of experience (preferred) in sales enablement, sales, supporting sales teams, education, or related fields, with a proven ability to deliver impactful enablement programs
Experience creating and maintaining training courses or certifications using Docebo or a similar Learning Management System (LMS)
Hands-on experience and familiarity with Gong and other sales enablement tools (e.g., ZoomInfo, Preqin), with an ability to extract insights and turn them into actionable enablement strategies
Comfortable leading a variety of training formats, including new hire onboarding, org-wide training sessions for roles such as account executives, business development representatives and account managers, as well as targeted small group coaching and 1:1 sessions
Ability to think strategically about ongoing/continuous education, ensuring training programs evolve with the business and address team-specific needs
Strong communication and presentation skills for engaging large audiences and diverse teams
Analytical mindset with experience interpreting tool usage (e.g., Gong) and other data points to develop measurable training and enablement strategies
Ability to identify and integrate AI-driven processes into enablement efforts, contributing to innovative training and coaching solutions
Exceptional collaboration skills to align goals and deliverables across Product Marketing, Product, and Sales teams
Excellent English written and verbal communication
Education/Certifications
*
A Bachelor's Degree in fields such as Business, Sales, Information Systems, Technology, Communications, Education, or Finance, or an Associate's Degree with equivalent experience.
What We Offer
Health Coverage options along with other voluntary benefits
Enterprise Udemy membership with access to thousands of personal and professional development courses
401K with Company match up to 4% or Employee Pension plan
Competitive pay and year-end bonus potential
Flexible PTO
Charitable Donation matching, along with Volunteer and Voting PTO
Numerous team building activities to promote collaboration in a fun and fast-paced work environment
The target compensation for this role is specific to the U.S. Your estimated compensation will be based upon a variety of factors, including but not limited to your skills, experience, education, licensures and/or certifications, and the local market. The estimated range for the role is $76,000 to $90,000.
EEOC Statement
Allvue Systems provides equal employment opportunities (EEO) for all employees and applicants for employment. We recognize the real value of bringing people together from diverse backgrounds, experiences and perspectives - we don't just accept difference, we celebrate and support it. We are committed to advancing these efforts through our strategies to hire, promote, create and support a diverse and inclusive environment throughout our workforce and workplace. It is our policy to prohibit discrimination and harassment of any type without regard to race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. In addition, Allvue will provide reasonable accommodations for qualified individuals with disabilities.
$76k-90k yearly 8d ago
Sales Strategy & Operations - Government and Education
Openai 4.2
San Francisco, CA jobs
About the team
OpenAI's mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world's best scientists, engineers, and business professionals into one lab together to accomplish this.
In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible.
About the Role
Our GTM team is uniquely positioned to help customers realize the transformative potential of advanced AI models for their businesses and end users. As part of the GTM Strategy & Operations team, you'll play a critical role in guiding the GTM strategy and driving operational efficiency to accomplish this mission.
This role will serve as a trusted advisor to OpenAI for Government leadership and OpenAI for Education leadership -providing data-driven insights, managing core operating cadences, and leading high-impact projects that influence how we engage with government customers and scale our business. You'll collaborate cross-functionally with Finance, Enablement, Data and Growth Strategy teams to align efforts, drive efficiencies, and accelerate growth.
In this role, you'll:
Drive operating cadences for the Government and Edu businesses (e.g. forecasting, pipeline review, top accounts review, monthly / quarterly business reviews) and conduct strategic analyses to determine trends and identify opportunities for process and strategy optimization
Collaborate with GTM leadership and cross-functional stakeholders to develop go-to-market strategy and resource plans
Design and manage territory allocation to optimize Government and Edu team performance; Collaborate closely with the GTM leadership to ensure alignment with overall business objectives and provide data-driven recommendations for territory adjustments.
Lead strategic projects to improve efficiency and effectiveness across the revenue organization.
Partner closely with technical teams to implement processes systematically.
Work closely with the data team to ensure data accuracy and availability for revenue-related activities.
You might thrive in this role if you have:
7+ years experience in revenue operations or strategy at a high-growth, technology company
Extensive experience with government-related sales or GTM organizations. Preferred if covered multiple areas including national security, federal civilian, state and local government, business partnerships, and/or international public sector
Some experience with Edu-related sales or GTM organizations (higher education, k-12, and/or international)
Proficiency in Salesforce.com and data analysis tools (e.g., SQL, Excel)
Strong analytical skills with a focus on attention to detail
Experience building territories, comp plans, and setting quotas for GTM teams
Exceptional project management skills, with experience leading complex, cross-functional initiatives
Strong communication skills and executive presence
An understanding of the AI landscape, our applications, and the problems they solve for our customers.
The ability to thrive in ambiguity and work autonomously
Exceptional organizational skills
The ability to operate with high horsepower, be adept at frequent context switching and working on multiple projects at once with expansive ownership, and ruthless prioritization
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
OpenAI's affirmative action and equal employment opportunity policy statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
#J-18808-Ljbffr
$84k-127k yearly est. 5d ago
Sales Consultant
DRB Homes 3.7
Houston, TX jobs
JOB PURPOSE:
Responsible for the sale of single-family homes in designated communities. Coordinate all aspects of the home buying process to provide an outstanding customer experience. Ensure timely settlements to achieve monthly and annual goals. Performs general on-site administrative functions. Directs SalesAssociates/Sales Assistants activities.
ESSENTIAL FUNCTIONS:
Duties and Responsibilities
Meet or exceed monthly sales/settlement quota.
Provide excellent customer service
Greet all prospective customers.
Demonstrates model home; provides information on home features and benefits.
Provide information regarding community and surrounding area.
Ensures that model home site is well maintained and presentable.
Assist customer with selection of home site, house plan, and structural options.
Pre-qualify customer and complete contract worksheet.
Prepare all contracts addenda, color selections, etc. accurately and completely.
Assist customer with loan application, obtain deposits per company requirements, and expedite submission and approval.
Liaison with production team to assure planning and execution of building process.
Follow up with loans, contingent contracts, listings of re-sales, homeowners after settlement.
Participate in weekly sales meetings.
Recruit, retain and direct activities of SalesAssociates/Sales Assistants
Performs other duties as assigned by management.
QUALIFICATIONS:
Knowledge and Skills
Excellent oral and written skills
Punctual
Professional appearance
Excellent presentation skills
Demonstrated problem solving and negotiation skills
Well organized and self-directed
Strong interpersonal skills, customer service driven
Displays a friendly, enthusiastic, approachable manner
Education and Work Experience
Associate's degree in Business, Marketing, or Sales Marketing or equivalent of five years of experience in home sales; or combination of education and equivalent work experience
Prior experience in new home sales preferred but not required
Must be a licensed realtor in states where required
Must have valid driver's license for business travel
$56k-91k yearly est. 2d ago
Sales Consultant
DRB Homes 3.7
Dallas, TX jobs
Top Tier Builder Looking to Build Bench Strength!
The nation's 3rd largest private homebuilder is looking to grow its sales leadership bench.
If you are a New Home Sales Leader with at least one year of experience that wants to grow...we're looking for top talent in the Dallas/Ft. Worth area. This team is growing!
At DRB Homes, we pride ourselves on our culture and our ability to make our company a place that employees enjoy coming to work each day. We believe hard work is important but we also know that balance is essential. We encourage employees in becoming their best, both personally and professionally. Everything we produce is a result of the hard work and talent of our team members. We believe that when good ideas are shared, even better things can happen.
The Company offers numerous options to help its employees achieve their financial, professional, and wellness goals including:
Medical, dental, and vision insurance options
Paid sick time off
Company provided life insurance policy
401(k) plan and match
Gym membership reimbursement
Career development and opportunities for advancement
Charitable activities and more
General Duties and Responsibilities:
Build rapport with prospective buyers, determine buyer's housing needs and interests, demonstrate our model home and/or inventory homes and lots based on the prospect's needs
Convert community traffic to sales at the projected ratio
Follow up with all potential buyers in order to convert to sales; prospect and develop referral contacts
Present the value of using our preferred lender and achieve the preferred lender capture rate goal
Ensure that all prospects fill out a Prospect Registration and enter all information into Hubspot
Manage buyer through the design, loan, start, construction, and closing process to ensure timely completion of buyer activities; coordinate appointments and follow up as needed
Maintain a constant line of communication with buyers and assist them through the entire process from prospect through closing and warranty; keep the customer informed of the status of home at each stage of the process
Troubleshoot and offer suggestions for solving any problems which may lead to a delayed closing; handle problems in a timely fashion
Maintain a high level of integrity and customer satisfaction, meet company goals for Closing Survey results
Develop a thorough knowledge of home features, options pricing, and design center selections and effectively communicate those to prospects and buyers
Know current market conditions; update CMA as required by Management
Host and attend realtor events; coordinate events such as model home grand openings and referral events
Qualifications:
1 or more years of history of high sales performance in new sales
Strong demonstration of the principles of product demonstration, sales techniques, and quality customer service
Strong verbal and written communication skills, adaptable to varying styles while projecting a positive image of the company
Must be skilled at persuasion, negotiation, resolving conflict, identifying the needs of others, and making effective presentations
Ability to work autonomously and be internally driven to meet goals which will lead to success in the position; must be organized and customer service oriented
Able to work weekends
At DRB Homes, employment opportunity is based upon personal capabilities and qualifications without regard to race, creed, color, religion, sex, age, ancestry, national origin, disability, veteran status, pregnancy, genetic information, sexual orientation, gender identity, or any other protected characteristic as established by law.
If you require a reasonable accommodation to apply for this position please contact DRB Group's corporate offices at ************.
As a Technical Inside Sales Representative (TISR) at Bray Ball Valves/ Flow-Tek, you will serve as the primary point of contact for our valued customers, ensuring exceptional service and support. You will collaborate closely with internal departments Sales Representative, Inside Sales, Technical, Valve, Representative, Sales, Manufacturing