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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Washington, DC | $53,634 | $25.79 |
| 2 | New York, NY | $45,494 | $21.87 |
| 3 | Orlando, FL | $43,505 | $20.92 |
| 4 | Seattle, WA | $42,772 | $20.56 |
| 5 | Columbia, MD | $42,129 | $20.25 |
| 6 | Boston, MA | $41,331 | $19.87 |
| 7 | Portland, OR | $41,137 | $19.78 |
| 8 | Houston, TX | $41,102 | $19.76 |
| 9 | San Mateo, CA | $41,086 | $19.75 |
| 10 | Denver, CO | $41,045 | $19.73 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Director Of Call Center Operations | $96,817 | $47 | - |
| 2 | Team Manager | $84,515 | $41 | - |
| 3 | Service Supervisor | $72,858 | $35 | - |
| 4 | Team Supervisor | $70,236 | $34 | - |
| 5 | Supervisor | $69,504 | $33 | - |
| 6 | Support Center Manager | $68,330 | $33 | - |
| 7 | Call Center Director | $66,806 | $32 | - |
| 8 | Team Leader/Supervisor | $55,579 | $27 | - |
| 9 | Contact Center Manager | $52,376 | $25 | - |
| 10 | Motor Coach Supervisor | $50,928 | $24 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | ARGUS DENTAL PLAN | $39,074 | $19 | - |
| 2 | LYNX Services | $38,724 | $19 | - |
| 3 | World Insurance Associates | $38,667 | $19 | 10 |
| 4 | Davis Vision | $38,576 | $19 | - |
| 5 | Delta Dental of New Jersey and Connecticut | $38,470 | $19 | - |
| 6 | Delta Dental Ins | $38,357 | $18 | 3 |
| 7 | MedCost | $38,324 | $18 | - |
| 8 | National Flood Services | $38,230 | $18 | - |
| 9 | Allied Solutions | $38,228 | $18 | 6 |
| 10 | 21st Century Insurance | $38,180 | $18 | - |
| 11 | United Concordia Dental | $38,140 | $18 | - |
| 12 | State National Companies | $37,989 | $18 | - |
| 13 | Automated Benefit Services, Inc. | $37,555 | $18 | - |
| 14 | Blue Cross and Blue Shield of Alabama | $37,493 | $18 | - |
| 15 | Southwest Business Corporation | $37,486 | $18 | 3 |
| 16 | Foremost Insurance | $37,167 | $18 | - |
| 17 | Southern Farm Bureau Casualty Insurance Company | $37,040 | $18 | - |
| 18 | Pinnacle Claims Management | $36,846 | $18 | - |
| 19 | Delta Dental of Illinois | $36,817 | $18 | - |
| 20 | PGBA | $32,938 | $16 | 3 |