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AT-PAC jobs in Santa Clarita, CA - 43 jobs

  • GC Retail Lessons Associate Store 110

    Guitar Center 4.5company rating

    Los Angeles, CA job

    Pay Rate: $16.90/hr - $29.85/hr depending on background and experience. The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations. Why Guitar Center? Here's just some of the rewards: For our employees who are musicians we offer the unique opportunity of gig leave-take time off to share your music with the world and return to your job after your tour! Guitar Center offers robust benefits and perks, including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options. POSITION OVERVIEW: Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. We believe in creating inclusive environments that put our customers first all the while fulfilling our mission. As our Lessons Associate, you will be responsible for ensuring a great experience for all customers and students, by selling lesson and rehearsal packages, assisting customers with questions, and providing tours of the Lessons facility. A few special characteristics that make our Lessons Associates successful: Collaboration: Able to develop cooperation and teamwork while participating in a group, working toward solutions which generally benefit all involved parties. Good team player, able to build good working relationships with others. Customer Focus: Understands customer service principles, and able to provide an excellent customer experience. Able to connect with customers in a meaningful way. Is approachable, genuine, knowledgeable, encouraging, passionate, and committed to helping customers. Able to step in to handle customer service issues. Interpersonal Communication: Able to communicate through various means (written and verbal) with diverse, individuals, including internal and external stakeholders at all levels in a clear, concise, positive, and courteous manner. Able to demonstrate respect to others, surroundings, and self. Organizational Skills: Able to utilize time, energy, and resources to stay on track and achieve goals. Able to adhere to a systematic course of action to achieve an objective. Able to multitask and pay strong attention to detail in a fast-paced & high-urgency environment. Able to complete tasks thoroughly in a timely manner. As our Lessons Associate you will: Increase the student count within the lesson program by maintaining professional instruction, professional appearance to encourage student retention and student / parent recommendations Sell lesson packages and rehearsal space (where applicable) to prospective students Maintain curriculum sales information Provide a positive experience for students by accommodating the Lessons pacing to the student's needs and providing positive reinforcement Additional duties as assigned
    $16.9-29.9 hourly 3d ago
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  • GC Retail Operations Associate Store 120

    Guitar Center 4.5company rating

    Los Angeles, CA job

    Pay Rate: $16.75/hr - $30.41/hr depending on background and experience. The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations. Why Guitar Center? Here's just some of the rewards: For our employees who are musicians we offer the unique opportunity of gig leave-take time off to share your music with the world and return to your job after your tour! Guitar Center offers robust benefits and perks, including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options. POSITION OVERVIEW: Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. We believe in creating inclusive environments that put our customers first all the while fulfilling our mission. As our Operations Associate, you will be responsible shipping and receiving stock/shipments, administer daily tasks, and ensure product is merchandised for the customer to have a great experience in our stores. A few special characteristics that make our Operations Associates successful: Collaboration: Able to develop cooperation and teamwork while participating in a group, working toward solutions which generally benefit all involved parties. Good team player, able to build good working relationships with others. Customer Focus: Understands customer service principles, and able to provide an excellent customer experience. Able to connect with customers in a meaningful way. Is approachable, genuine, knowledgeable, encouraging, passionate, and committed to helping customers. Initiative: Able to identify opportunities & issues and follow through on work activities to capitalize or resolve them. Able to learn quickly and take positive action without being requested to do so. Interested in learning about the entire business. Organizational Skills: Able to utilize time, energy, and resources to manage priorities, stay on track, and achieve goals. Able to multitask and pay strong attention to detail in a fast paced & high-urgency environment. Able to complete tasks thoroughly in a timely manner. Able to protect assets and people by learning and implementing protocols and complying with guidelines. Technology Skills: Able to navigate and learn new technology and retail systems, equipment, and computer programs needed to fulfill communication, customer service, and business needs & expectations. As our Operations Associate, you will: Tasks related to inventory control Shipping and receiving of gear and other items Cycle Counting of Inventory (preparation and execution) Stocking and merchandising to a planogram Printing and placing of signage and price signs (POP) Cash Handling Shrink awareness and control Additional duties as assigned
    $16.8-30.4 hourly 3d ago
  • Manager, Product Development

    Guitar Center 4.5company rating

    Westlake Village, CA job

    KEY RESPONSIBILITIES The Manager, Product Development will drive the creation, execution, and delivery of product development initiatives within a defined brand. Reporting to the Director, Product Development, this role is responsible for managing product lifecycles from concept through production, ensuring alignment with business objectives, timelines, and cost targets. The Manager will collaborate closely with design/engineering resources and commercial partners to bring consumer-relevant products to market. Responsibilities will include, but are not limited to: Product Development Execution: Manage day-to-day product development activities from concept through mass production, ensuring products meet design intent, quality standards, and business requirements. Cross-Functional Collaboration: Partner with Merchandising and Planning teams to align on specifications, sourcing, cost, and delivery goals. Product Concept Development: Partner with the cross functional team to ideate and develop new product opportunities based on consumer and market insights. Consumer Insights: Support product validation by incorporating user testing feedback into design improvements and final product specifications. Project Management: Develop and maintain project timelines, track budgets, and coordinate deliverables to ensure on-time and on-cost product launches. Product Standards: Monitor performance targets and collaborate with testing/quality teams to validate durability, reliability, and experience benchmarks. Cost Management: Track product cost structures, support cost optimization efforts, and partner with sourcing on value engineering opportunities. Category Knowledge: Maintain up-to-date knowledge of product category trends, materials, and technical details to support development and cross-functional decision-making. Post-Purchase Support: Contribute to the creation of product documentation, troubleshooting guides, and FAQs to enhance customer experience. Culture & Collaboration: Model teamwork, problem-solving, and respectful communication, contributing to a positive and high-performance culture.
    $132k-165k yearly est. 3d ago
  • Inventory Control Associate Multi Channel

    Guitar Center 4.5company rating

    Westlake Village, CA job

    Responsibilities will include, but will not be limited to the following: Provide support for the stores with all inventory needs and requests, including but not limited to multi-channel issues, researching sales ticket issues, missing and overages in gear, etc. Oversee, maintain, research and resolve all inventory issues Daily and year-end accounting Additional duties as assigned
    $30k-35k yearly est. 3d ago
  • Lesson Advisor

    Guitar Center, Inc. 4.5company rating

    Westlake Village, CA job

    Employment Type: Full-Time Pay: Competitive hourly rate Pay Differential: Additional compensation for bilingual Spanish-speaking candidates The Lessons Advisor supports and grows Guitar Centers Lessons program by managing inbound and outbound calls, coordinating lesson schedules, and delivering excellent customer service. This role may be performed in a hybrid, remote, or on-site environment, based on business needs and eligibility. Key Responsibilities * Handle inbound and outbound calls related to Guitar Center Lessons * Advertise and promote Guitar Center Lessons to prospective and existing customers * Schedule students with appropriate instructors based on availability, skill level, and goals * Research students and instructors to ensure accurate placement and follow-up * Manage lesson-related cases, questions, and issue resolution * Stay up to date on processes, systems, tools, and Guitar Center brand standards * Accurately document customer interactions in internal systems * Collaborate with store teams, instructors, and internal partners to support lesson growth and customer satisfaction To join our band, you'll need the following experience: * Qualifications * Strong communication and customer service skills * Ability to manage multiple systems and tasks simultaneously * Comfortable with outbound calling and consultative conversations * Passion for music, education, or the Guitar Center brand * Bilingual Spanish-speaking skills preferred (eligible for pay differential) * Opportunities to work hybrid, remote, or on-site, depending on role requirements and business needs * For remote roles: ability to work in a quiet, distraction-free environment with reliable internet About Guitar Center The Guitar Center Company embodies the world of creativity and music by encouraging our teammates to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion. The Guitar Center Company operates through several business divisions. Guitar Center is the world's largest retailer of guitars, amplifiers, drums, keyboards, recording, live sound, DJ, and lighting equipment, with more than 290 stores across the United States. 2014 marked the milestone 50th anniversary of the Guitar Center Company as the organization continues to help people make music from coast to coast. E-Commerce brands Guitar Center, Musician's Friend and WWBW offer online sales of a broad selection of music products. The Music & Arts division operates more than 220 stores specializing in band & orchestral instruments for sale and rental, serving teachers, band directors, college professors, and students since 1952. AVDG and GCPro headline the enterprise audio-visual integration business, delivering a best-in-class commercial and residential customer experience. Why join us? With a career at Guitar Center, you become part of the world's largest multichannel musical instrument retailer. Whether at our Stores, Contact Centers, Distribution Centers, or Support Center, Guitar Center employees have a common goal: to help people find their sound and fill the world with more music. Share: Tweet Share on Facebook Share on LinkedIn Love this gig and want to apply? Send your resume and cover letter today along with salary expectations! Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid jobrelated requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request a reasonable accommodation by sending an email to ***************************
    $49k-85k yearly est. 3d ago
  • Music Teacher Store 135

    Guitar Center 4.5company rating

    Monterey Park, CA job

    Pay Rate: $16.50/hr - $19.36/hr Non-Teaching Rate and up to $29.16/hr Total Teaching Rate depending on background and experience. The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations. With over 300 stores across the nation, Guitar Center embodies the world of creativity and music by encouraging our customers and employees to find their own unique sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. Why Guitar Center? You should love where you work. That means competitive pay, health coverage, and a 401(k). It means a culture of inclusivity and belonging. But there's more… If you booked that big tour, we've got you covered - take advantage of our Gig Leave program. And let's not forget the discounts you will receive anytime you purchase gear as an associate. We'll put money toward your continued education and ensure you have mental health access and support. You'll enjoy a few perks. Including free gifts and travel discounts. We believe that our benefits should be inclusive. You will have access to fertility support and specific offerings for our Trans community. As a Music Teacher, you will be responsible for teaching music lessons to students according to the Guitar Center Lessons curriculum. You will work to increase student count ensuring each student continues to grow, develop, and enjoys playing music all while nurturing our culture of integrity, inclusion, musical passion, and respect. If you... embody a Customer First mindset and want to provide an excellent Customer experience, this is the place for you! Interested in teaching music? If you do not meet every requirement listed in this job description and are still interested, please apply anyway! We are focused on building a diverse, inclusive, and equitable workforce and we'd like to speak to you! As a Music Teacher, you will impact: Store Culture & Excellence: Partner with store Lessons Lead to schedule and retain student headcount based off the needs of the community Teach students utilizing the Guitar Center Lessons Curriculum Assist with Customer service as needed, helping to build and maintain long term students by creating a great experience Additional duties as assigned Student & Parent Partnership: Partner with all students and families through frequent communication, building trusting relationships, and embracing the knowledge parents have as their child's Music Teacher Communicate with students and/or parents of students on progress of each student Share students and/or parents' goals and progress frequently
    $16.5-29.2 hourly 3d ago
  • Guitar Technician (Luthier) Store 120

    Guitar Center 4.5company rating

    Los Angeles, CA job

    Pay Rate: $16.50/hr - $29.85/hr plus commission depending on background and experience. The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations. POSITION OVERVIEW: Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. We believe in creating inclusive environments that put our customers first all the while fulfilling our mission. As our Repair Tech (Guitar), you will provide perform maintenance and repair services on customer-owned instruments and to assist in maintenance of specific store inventory, continually building and increasing the business through great customer experience and quality work. A few special characteristics that make our Repair Technicians successful: Customer Focus: Understands customer service principles, and able to provide an excellent customer experience. Able to connect with customers in a meaningful way. Is approachable, genuine, knowledgeable, encouraging, passionate, and committed to helping customers. Able to step in to handle customer service issues. Initiative: Able to identify opportunities & issues and follow through on work activities to capitalize or resolve them. Able to learn quickly and take positive action without being requested to do so. Able to develop knowledge and skills including product, store operations, sales and leadership. Selling: Able to work through GC certification program to gain a base understanding of products and sales techniques. Training: Able to effectively train learners and communicate info and techniques so that they are retained. As our Repair Technician, you will: Interact with customers, ensuring a positive customer experience Service customer-owned instruments with a high level of craftsmanship Maintain store owned gear, as requested Complete warranty repair work Additional duties as assigned Why Guitar Center? Here's just some of the rewards: For our employees who are musicians we offer the unique opportunity of gig leave--take time off to share your music with the world and return to your job after your tour! Guitar Center offers robust benefits and perks, including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.
    $16.5-29.9 hourly 3d ago
  • Facilities Associate

    Guitar Center 4.5company rating

    Westlake Village, CA job

    Pay Rate: $18.05 - $24.23/hr. depending on location, background, and experience. The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations. Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. We believe in creating inclusive environments that put our customers first all the while fulfilling our mission. As our Facilities Associate, responsible for the daily corporate Shipping & Receiving and neatness including serving as an initial contact for all Support Center employees. A few special characteristics that make our Facilities Associate successful: Collaboration: Able to develop cooperation and teamwork while participating in a group, working toward solutions which generally benefit all involved parties. Able to build relationships with others by offering help and providing suggestions for improvement. Customer Focus: Ability to meet the expectations and requirements of all customers and acts with customers in mind. Able to establish and maintain effective relationships with customers and gain their trust and respect. Initiative: Able to identify opportunities & issues and follow through on work activities to capitalize or resolve them. Able to take positive, innovative action without being requested to do so. Driven to create appropriate solutions in alignment with top line customer requirements and department business goals. Interpersonal Communication: Able to communicate through various means (verbal, written, and presentation) with diverse individuals. Able to interact with internal and external stakeholders at all levels in a clear, concise, Organizational Skills: Able to utilize time, energy, and resources to manage priorities independently such as projects, stay on track, and achieve goals. Able to establish a systematic course of action to achieve an objective in a timely manner. Able to multitask and pay strong attention to detail in a fast-paced & high-urgency environment. Technology Skills: Able to navigate and learn new technology systems, equipment, and computer programs needed to fulfill communication, customer service, and business needs & expectations. As our Facilities Associate, you will get to: Perform general shipping & receiving duties by accepting freight, sorting mail, and delivering internal packages. Delivery of inter-office mail daily to our onsite customers. Resolve shipping/receiving related requests/issues. Communicate verbally and electronically with core associates. Ensure neatness and organization of office space, loading dock, and warehouse. Assist Facilities team with office moves/set ups, including ordering, arranging, moving, and assembling furniture, including general office related requests and potential repairs, (i.e., hanging pictures and whiteboards, organizing storage areas). Maintain adequate Federal Express/UPS and mailing supplies and ensure available postage and distribute mail and packages to personnel daily. Maintain all office equipment such as copiers, copy paper restocking, manage document shred bins and postage machines. Additional duties as assigned.
    $18.1-24.2 hourly 3d ago
  • Software Engineer - Full Stack, AI

    Guitar Center 4.5company rating

    Westlake Village, CA job

    Job Title: Software Engineer Reports to: Director of Innovation About the Role: We're hiring a Full Stack Software Engineer to help build and evolve enterprise-scale, customer-facing applications with rich, session-managed user experiences. This role spans frontend and backend systems, focusing on reliability, correctness, performance, and maintainability in complex, stateful workflows. You'll contribute to platforms that incorporate AI-assisted capabilities such as search, personalization, and intelligent assistants, helping users navigate, discover, and interact with sophisticated application experiences. This is a hands-on engineering role with meaningful ownership and long-term impact. What You'll Do: Design, build, and maintain full-stack applications using TypeScript Develop and support session-managed, customer-facing experiences with complex state and workflows Build backend services and APIs using Node.js and frameworks such as NestJS Implement modern frontend experiences using React or Next.js Integrate AI-assisted features (e.g., search, recommendations, assistants) into frontend and backend systems Build and maintain search functionality using OpenSearch or Elasticsearch Work with vector or semantic search pipelines to improve relevance and discovery Ensure data consistency, session integrity, and performance across distributed systems Write clean, well-tested, maintainable code aligned with engineering best practices Debug and resolve issues across client, server, and production environments Collaborate closely with product, design, and data teams to deliver intuitive, reliable experiences Participate in code reviews and contribute to shared engineering standards and practices
    $122k-154k yearly est. 3d ago
  • Merchandise Planner, Nylon/Folk

    Guitar Center 4.5company rating

    Westlake Village, CA job

    The Merchandise Planner leads the financial and inventory strategy for a category or set of subcategories, in collaboration with the category managers, across all channels and brands. The Planner ensures that item level forecasts and supply strategies drive sales, margin and turn to meet financial goals. The Planner manages an inventory analyst and builds entry level talent to become future leaders. They will be a student of their business looking to maximize opportunities, manage product life cycle in conjunction with merchants to avoid aging and liable product. They will ensure best in class in-stocks online and in store and will perform regular SKU rationalization. They will monitor order flow to stay on time and on budget. They will be critical to the Open to Buy process. Responsibilities will include, but will not be limited to the following: Reviews item level forecasts and order proposals to drive sales and GMROI Control purchase order activity to maximize sales and stay on budget Collaborate with merchants to drive key market share events and promotions across channels with accurate sales and supply forecasts. Provides roll up of forecasts and purchases to contribute to in season planning process and the open to buy. Creates Omni channel strategy to drive sales, margin and turn for a complex retailer with stores, multiple websites and call centers for subcategories and key items. Maintains the planning system with accurate parameters to improve forecast accuracy, receipt flow and performance of algorithms. Manages and develops Inventory Analyst to resolve purchase order dates, shortages, overages and problem shipment resolution and e-commerce backorders. Prepares them for future career at GC. Supports Director of planning in building assortment parameters for a subcategory to balance customer needs by segment, price point and ensuring powerful presentations. Additional duties as assigned.
    $95k-120k yearly est. 3d ago
  • District Manager - New England

    Guitar Center, Inc. 4.5company rating

    Westlake Village, CA job

    This position is eligible to participate in the Guitar Center Company bonus program based on Company performance. The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. Why Guitar Center? Here's just some of the rewards: For our employees who are musicians we offer the unique opportunity of gig leave--take time off to share your music with the world and return to your job after your tour! Guitar Center offers robust benefits and perks, including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options. The District Manager is responsible for the overall retail operations within an assigned territory or district, providing leadership and vision to ensure all aspects of the retail business are performed as expected and an incredible experience is created for all associates and customers. We are looking for a strategic business leader with a demonstrated track record of success in retail operations and field leadership. RESPONSIBILITIES/DUTIES * Achieving EBITDA and revenue targets for the district, inclusive of merchandise retail, lessons, repairs, and rental areas * Manage and execute labor initiatives within budget * Ensure merchandising initiatives are executed within program designs including (but not limited to): * GOLD Standard * GOLD Card * EHOTH * Planograms * Track customer service (OSAT) responses and look for opportunities to improve * Work with national Services teams to ensure areas are achieving targeted goals * Hire, develop, and train store managers and store manager candidates. As well, provide guidance and input on all other positions within retail operations that supports the Guitar Center Employer of Choice initiative * P&L management/accountability for a given district * Resolve any conflicts within the district * Additional duties as assigned. Successful candidates will have the following mix of required and desired experience: * Bachelor's Degree (or 4 years of equivalent work experience) * Valid state driver's license and automotive insurance * 6 years of relevant work experience (in addition to degree or years of previous experience) operating in a complex, fast-paced work environment * 5 years of experience leading teams within a retail store * Intermediate knowledge of retail/music instrument industry operations is preferred * Intermediate proficiency with the Microsoft Office suite (Word, Excel, PowerPoint, Outlook) * Advanced understanding of Guitar Center retail systems and processes is preferred About Guitar Center Guitar Center embodies the world of creativity and music by encouraging our teammates to find their own individual sound. We strive to craft lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion. Why join us? With a career at Guitar Center, you become part of the world's largest multichannel musical instrument retailer. Whether at our Stores, Contact Centers, Distribution Centers, or Support Center, Guitar Center employees have a common goal: to help people find their sound and fill the world with more music. Love this gig and want to apply? Send your resume and cover letter today along with salary expectations! Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid jobrelated requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by sending an email to ***************************.
    $110k-148k yearly est. 7d ago
  • PIM Coordinator

    Guitar Center 4.5company rating

    Westlake Village, CA job

    PURPOSE OF THE JOB The PIM Coordinator is an entry-level position at Guitar Center primarily responsible for entry and maintenance of item data in our enterprise Product Information Management (PIM) system and the subsequent validation of item data in our Enterprise Resource Planning (ERP) systems. When entering item data into the PIM system, the PIM Coordinator is responsible for reviewing the completeness of item information required to update existing item records and to create new products. Tasks involve extensive use of email, direct messages, and spreadsheets for managing and maintaining item data, evaluating data integrity on data governance reports, and identifying and resolving system issues and errors caused by incomplete or invalid item data. RESPONSIBILITIES/DUTIES Enters product and SKU data into the PIM system through manual data entry or by importing data on spreadsheets while ensuring data quality and completeness. Researches and resolves update failures or system errors generated during the entry process. Helps troubleshoot, identify and fix system issues caused by incorrect or incomplete data. Assists category management, inventory and other enterprise teams with data integrity and governance, utilizing SOP guides and exception reports to facilitate and ensure data quality. Responds to all PIM-related inter-departmental correspondence with a sense of urgency. Processes all tickets and requests that meet PIM guidelines. Meets or exceeds service level goals to complete tickets and process requests on-time. Covers tasks normally assigned to other PIM Coordinators when they are out of office. Handles additional duties as assigned.
    $36k-45k yearly est. 3d ago
  • GC Retail Sr. Sales Associate Store 101

    Guitar Center 4.5company rating

    Westlake Village, CA job

    Join the Band: Retail Sr. Sales Rockstar Wanted! Are you a passionate musician with a talent for sales and leadership? We're on the lookout for a new member to join our team of dynamic Sr. Sales Associates! Who We Are: At Guitar Center, we're not just selling instruments; we're creating experiences. We believe in the power of friendly faces, awesome tunes, and a store that's as vibrant as the music we all love. If you're passionate about music and love helping people. Pay Rate: Pay Rate: $19.26/hr - $29.14/hr plus commission depending on background and experience. The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations. What We Need: Friendly Vibes: Your smile is your signature, and you make every customer feel like they've just joined the coolest band in town. Music Junkie: You live, breathe and dream music. Whether you're jamming on your guitar or singing in the shower your passion is contagious. Player's Spirit: You've got a competitive edge, a goal-driven mindset, and you're ready to hit the sales targets like a Rockstar and help your team do the same. Problem Solver: When there's a musical mystery, you're the detective! Your ability to solve problems leaves customers and your team singing your praises. Team Player: You know the best performance happens when the whole band is in sync, and you know how to drive that synergy! Collaboration is your middle name. Leadership Spirit: You set the tempo and ensure that every member of the crew is in tune with the collective vision. Your Jam as a Sr. Sales Associate: Customer Engagement: Create a welcoming environment where customers feel inspired to explore their musical passions. Help customers find the perfect gear to bring their sound to life. Sales and Revenue Generation: Achieve and exceed sales targets with flair! Upsell and cross-sell like a pro by connecting customers with the perfect instruments and accessories to complete their musical setup. Product Knowledge: Maintain expert-level knowledge of our gear, from the latest guitars to cutting-edge recording equipment, and help enhance the knowledge of others. Customer Relationship Building: Grow your fanbase! Maintain strong relationships and help fellow Associates foster them. Help your team be the go-to in the local music community. Merchandising and Store Maintenance: Keep the store looking as cool as your favorite album cover. Organize displays, restock shelves, and maintain that music store vibe. Store Support and Operations: Practice your leadership abilities by guiding and mentoring your fellow team members, supporting them through customer interactions and operational tasks. As a keyholding member of the store, you will be looked on for opening and closing the store as needed.
    $19.3-29.1 hourly 3d ago
  • Sr. Manager, Event Activations

    Guitar Center 4.5company rating

    Westlake Village, CA job

    PURPOSE OF THE JOB The Senior Manager, Event Activations is responsible for leading Guitar Center's experiential marketing initiatives-from concept to execution-designed to grow brand affinity, customer acquisition, and omnichannel engagement. This role oversees national event activations, large-scale contests, and in-store events that uniquely bring the Guitar Center brand to life. Through hands-on clinics, expert-led workshops, live performances, national contests, and exclusive meet-and-greets with top artists, we'll transform our stores and offsite activations into vibrant community hubs for musicians of all levels. These experiences will be shaped by a highly creative, detail-obsessed events leader-someone who can imagine immersive moments, flawlessly plan every logistical touchpoint, and elevate each activation into a memorable, brand-defining experience. Responsibilities Lead National Brand Activation Strategy & Execution Own the strategy, ideation, and end-to-end execution of Guitar Center's most impactful brand-building initiatives across multiple event categories, including: In-Store Community Experiences Co-design national programming framework for in-store clinics, masterclasses, gear workshops, expert demos, and community-building events that inspire musicians of all levels. Create immersive concepts that bring the Guitar Center brand to life inside our retail spaces while driving traffic, engagement, and local customer acquisition. Artist Appearances & Performances Lead planning and execution for artist meet-and-greets, performances, product launch events, and talent-driven activations. Collaborate closely with Artist Relations, vendor partners, and internal stakeholders to secure talent, develop compelling programming, and ensure seamless onsite management. Festival, Concert & Cultural Activations Oversee Guitar Center's presence at major music festivals, concerts, and culturally relevant events-from footprint design and experiential builds to staffing, logistics, and cross-channel amplification. National Contests & Large-Scale Programs Own execution for nationwide contests, competitions, and talent discovery initiatives that generate brand affinity and broad consumer reach. Integrated Promotion & Cross-Functional Leadership Partner with Marketing, Social, Content, Stores, E-Commerce, PR, and vendor partners to ensure every activation is supported by cohesive omnichannel promotion. Manage Major Retail & Vendor Event Programs Drive execution of retail-facing brand events including: Store Grand Openings and re-openings Category-specific events and campaigns Vendor activations, workshops, masterclasses, artist performances, and new product launches Own Planning, Measurement & Budget Management Build and maintain the national event calendar aligned with brand and business objectives. Lead annual planning for events, including forecasting needs, budget development, and resource requirements. Track, analyze, and report performance across KPIs (sales, traffic, impressions, engagement, new customers, ROI). Continuously optimize programs based on insights and data-driven recommendations. Cross-functional & Talent Collaboration Partner with Content, PR & Social teams to ensure event storytelling and amplification across channels. Engage the Artist Relations team and MI vendor partners to secure aligned talent and ensure seamless talent management during events. Oversee project management for all major activations, including timelines, playbooks, deliverables, and cross-team communication. Continuous Innovation Stay attuned to cultural trends, festival landscapes, and experiential marketing innovations. Recommend new approaches that push the brand forward and improve event effectiveness. Additional duties as assigned
    $95k-118k yearly est. 3d ago
  • Merchandise Assistant (Electrics)

    Guitar Center 4.5company rating

    Westlake Village, CA job

    Key Responsibilities: We are seeking entrepreneurial and analytical candidates for a Merchandising Assistant. You will join our dynamic merchandising team. The ideal candidate will play a crucial role in supporting product creation, managing digital assets, and ensuring accurate data entry for product information, pricing, and marketing copy. This position is essential for maintaining the integrity of our product database and enhancing our merchandising efforts. The candidate will develop strong retail and merchandising skills and grow into a career in merchandising and planning. Responsibilities will include, but will not be limited to the following: Participate in the development of a successful merchandising strategy for select categories in the musical instruments industry. Manages the product information system for all new launches and existing product. Monitors and ensures product workflow for digital assets and copy to assist in the go to market process. Organize and manage web samples for timely turn-ins Analyze and develop weekly reports that reflect category and item selling and margin trends. Assists in the management of vendor communications. Assist in the creation and editing of product descriptions, and marketing assets Accurately maintain the pricing for all products
    $37k-45k yearly est. 3d ago
  • Brand Manager - Private Brands

    Guitar Center 4.5company rating

    Westlake Village, CA job

    The Manager, Brand supports the Director of Brand in driving the growth, health, and performance of the company's brand portfolio. This role is responsible for executing brand strategies, managing category performance, and ensuring consistent brand positioning across products and channels. The Manager will work cross-functionally with Merchandising, Marketing, Finance, and Planning to execute go-to-market initiatives, monitor business results, and contribute to the brand's long-term success. This position is ideal for a collaborative, data-driven brand professional who combines strategic thinking with hands-on execution to bring brand strategies to life. Key Responsibilities Brand Strategy Execution: Implement brand strategies and category plans developed in partnership with the Director, ensuring alignment with company goals and market opportunities. Help to define and manage brand architecture and equity: measure brand health (awareness, preference, NPS) and recommend interventions to strengthen brand value. Drive social media channels and efforts to tell the stories of our brands and products in a compelling way. Portfolio & Product Management: Manage the product lifecycle within assigned categories - tracking performance, identifying optimization opportunities, and recommending product introductions, refreshes, or retirements based on data insights. Pricing & Positioning Support: Collaborate with Merchandising and Finance to support pricing strategies and value propositions that enhance competitiveness and profitability. Go-to-Market (GTM) Planning: Coordinate go-to-market activities for product launches and seasonal initiatives, ensuring consistent execution across Marketing, Merchandising, and Supply Chain teams. Manage brand experience across channels (digital, social, retail, direct-to-consumer), ensuring coherence and compelling consumer engagement in each channel. Brand Storytelling: Partner with Marketing to ensure brand messaging, visuals, and campaigns reflect brand positioning and resonate with target audiences. Business Analysis: Monitor brand and product performance metrics (sales, margin, velocity, etc.), and provide actionable insights to guide strategic decisions. Consumer & Market Insight: Track market trends, consumer behavior, and competitive activity to inform brand and product recommendations. Cross-Functional Collaboration: Partner with key stakeholders across Sourcing, Planning, and Creative to ensure cohesive execution of brand objectives and initiatives. Support regional/local brand execution in retail stores where applicable and engage with store leadership and high-performers to build and maintain brand presence and awareness Build and engage brand communities and customer advocacy programs (influencers, ambassadors, loyalty) to deepen brand-consumer connection Operational Excellence: Support process improvement across brand planning, reporting, and communication workflows to enhance efficiency and visibility. Team Partnership: Provide mentorship and support to coordinators or analysts on the brand team, fostering a culture of curiosity, collaboration, and accountability. Brand Stewardship: Act as a brand ambassador internally and externally, ensuring all touchpoints uphold brand integrity and voice. Strong storytelling ability and experience in partnering with Marketing teams to translate brand strategy into compelling consumer narratives across platforms and touchpoint
    $86k-110k yearly est. 3d ago
  • Staff Accountant

    Guitar Center 4.5company rating

    Westlake Village, CA job

    Staff Accountant The purpose of this job is to assist in the month-end closing process. Responsibilities will include, but will not be limited to the following: Assist with the monthly close process and with the preparation and analysis of the monthly, quarterly, and annual financial information Prepare journal entries and accruals, both recurring and non-recurring Monthly reconciliation of general ledger accounts Bank Reconciliations Preparation of supporting documentation for financial statements Preparation of monthly/quarterly reports for management Research and provide conclusions on technical accounting issues Prepare other ad hoc reports as required Additional duties as assigned.
    $53k-64k yearly est. 3d ago
  • Director, Merchandising Technology

    Guitar Center 4.5company rating

    Westlake Village, CA job

    KEY RESPONSIBILITIES We're looking for a dynamic technology leader to drive enterprise-level transformation across our merchandising systems. In this role, you'll lead the design, implementation, and optimization of platforms that power our omnichannel retail experience across stores, e-commerce, and supply chain. You'll work at the intersection of technology, merchandising strategy, and operational excellence to deliver innovative solutions at scale. Responsibilities will include, but will not be limited to the following: Shape Strategy: Define and execute the roadmap for merchandising systems supporting omnichannel retail transformation. Lead Enterprise Systems: Oversee design, deployment, and optimization of planning, assortment, and product lifecycle management platforms. Enable Omnichannel Integration: Ensure seamless systems connectivity across stores, online, and supply chain channels. Drive Transformation: Lead enterprise-level system upgrades, migrations, and technology adoption initiatives. Empower Data-Driven Decisions: Build analytics and reporting capabilities to provide actionable insights for merchandising teams. Ensure Compliance & Security: Maintain systems that meet security, regulatory, and governance standards. Deliver Engineering Excellence: Lead high-performing teams to build scalable, reliable, and high-performance solutions. Manage Vendors & Partners: Drive relationships with technology vendors and integrators to maximize value and innovation. Collaborate Across Functions: Partner with Merchandising, Product, Supply Chain, and Retail Operations to ensure technology meets business needs. Develop Talent: Build and mentor a top-tier engineering team specializing in product and merchandising technology. About Guitar Center The Guitar Center Company embodies the world of creativity and music by encouraging our teammates to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion. The Guitar Center Company operates through several business divisions. Guitar Center is the world's largest retailer of guitars, amplifiers, drums, keyboards, recording, live sound, DJ, and lighting equipment, with more than 290 stores across the United States. 2014 marked the milestone 50th anniversary of the Guitar Center Company as the organization continues to help people make music from coast to coast. E-Commerce brands Guitar Center, Musician's Friend and WWBW offer online sales of a broad selection of music products. The Music & Arts division operates more than 220 stores specializing in band & orchestral instruments for sale and rental, serving teachers, band directors, college professors, and students since 1952. AVDG and GCPro headline the enterprise audio-visual integration business, delivering a best-in-class commercial and residential customer experience.
    $129k-164k yearly est. 3d ago
  • Sr. Analyst, Sourcing and Procurement

    Guitar Center 4.5company rating

    Westlake Village, CA job

    Sourcing & Procurement Analyst, Sr. The Sourcing and Procurement Analyst will be responsible for providing analytical, internal, and customer-facing support to the Indirect Procurement and Accounts Payable functions (Procure to Pay process). This person brings a team player mentality. They are responsible for daily administrative and data entry related to vendor enablement, systems reporting, and support. They provide backup to the Sourcing, Procurement & Accounts Payable teams. They will be responsible for initial training and primary support for Basware system users, gathering and analyzing data as well as providing procurement analyses on monthly, quarterly, and annual spend. Responsibilities will include, but will not be limited to the following: Training, Process Improvement, and Development : Leads monthly or bimonthly training and introductory demos on the P2P function Works with Sr. Manager of Procurement and AP to maintain P2P training materials Along with Sr. AP Analyst, provides Sr. Manager of Procurement and AP quarterly and annual reports on indirect procurement spend with data-driven, fact-based results and recommendations Provides feedback and recommendations to the Senior Manager, Expense Procure to Pay regarding changes to achieve continuous improvement in process and optimization of the P2P system Identifies procedure and process simplification, reduction, or elimination opportunities to support the enterprise Expense P2P function and drive user adoption more effectively Cross-trains with diverse teams under the Sourcing and Procurement organization to build capability with the different systems & document training knowledge Procure to Pay Process (P2P) Support : Expedite Purchase Order creation with requisite End-users or teams Address recurring user errors and guide users to perform the correct P2P functions Review off-catalog Order Requests (requisitions) for errors and compliance Complete or crosscheck system setup for vendors to ensure correct data compliance With manager's approval, supports AP function by receiving on behalf of end-users or otherwise updating and researching Purchase Orders and Order Requests Sourcing Support & Backup : Maintains Docusign CLM contract management software Tracks and maintains signed contractual documents in Docusign Ensures all attributes are up to date for all contracts in the system Assists Director of Sourcing & Sourcing Managers with ongoing negotiations May be assigned negotiations for some contracts System Catalogs : Coordinate vendor catalog creation and oversee maintenance Provide quarterly or biannual PPV report regarding deltas in item or service costs Guide and work with all related stakeholders to complete catalog updates Research and detail opportunities for goods and services catalog creation Engage with stakeholders to obtain vendor contracts/pricing schedules Support sourcing managers to review catalog pricing and ensure consistency with contractual terms P2P System Support : Assist with troubleshooting and testing of system issues Act as initial vendor liaison to suppliers Coordinate Quarterly Business Reviews (QBRs) & document findings Obtain quotes on changes to standardized office supply products as directed by management Manage the Order Request (OR) queue and identify aging ORs that need to be closed out or completed Additional duties as assigned.
    $113k-143k yearly est. 3d ago
  • Guitar Technician (Luthier) Store 101

    Guitar Center 4.5company rating

    Westlake Village, CA job

    Pay Rate: $16.50/hr - $29.04/hr plus commission depending on background and experience. The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations. POSITION OVERVIEW: Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. We believe in creating inclusive environments that put our customers first all the while fulfilling our mission. As our Repair Tech (Guitar), you will provide perform maintenance and repair services on customer-owned instruments and to assist in maintenance of specific store inventory, continually building and increasing the business through great customer experience and quality work. A few special characteristics that make our Repair Technicians successful: Customer Focus: Understands customer service principles, and able to provide an excellent customer experience. Able to connect with customers in a meaningful way. Is approachable, genuine, knowledgeable, encouraging, passionate, and committed to helping customers. Able to step in to handle customer service issues. Initiative: Able to identify opportunities & issues and follow through on work activities to capitalize or resolve them. Able to learn quickly and take positive action without being requested to do so. Able to develop knowledge and skills including product, store operations, sales and leadership. Selling: Able to work through GC certification program to gain a base understanding of products and sales techniques. Training: Able to effectively train learners and communicate info and techniques so that they are retained. As our Repair Technician, you will: Interact with customers, ensuring a positive customer experience Service customer-owned instruments with a high level of craftsmanship Maintain store owned gear, as requested Complete warranty repair work Additional duties as assigned Why Guitar Center? Here's just some of the rewards: For our employees who are musicians we offer the unique opportunity of gig leave--take time off to share your music with the world and return to your job after your tour! Guitar Center offers robust benefits and perks, including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.
    $16.5-29 hourly 3d ago

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