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Rate AT&T's leaders' effectiveness in guiding the company.
Founder
Founder
Board Member
Sr. Exec VP and CFO
Chairman, Executive Board
Do you work at AT&T?
Does the leadership team provide a clear direction for AT&T?
Founder
Founder
Board Member
Chairman, Executive Board
Board Member
Board Member
Board Member
Board Member
Board Member
Board Member
Board Member
Working at AT&T offers extensive career growth opportunities and access to cutting-edge technology in a diverse and collaborative environment. The company provides a strong benefits package and promotes a healthy work-life balance, making it an attractive place to build a career.
Working at AT&T can involve navigating a large corporate structure, which may lead to slower decision-making and less flexibility in certain roles. Additionally, some employees report challenges with work-life balance due to high workloads and performance expectations.
My favorite perk would be the flexibility to work remotely, as it allows for a better work-life balance and the ability to create a comfortable and productive workspace. Additionally, having access to professional development opportunities is a great way to continuously grow and enhance skills.
I appreciate that the CEO and leadership team foster a culture of transparency and open communication. Their commitment to innovation and employee development creates an inspiring environment where everyone feels valued and empowered to contribute.
To improve company culture, I would focus on enhancing collaboration through regular team-building activities and cross-departmental projects. Additionally, implementing more feedback channels for employees to voice their ideas and concerns could foster a greater sense of inclusion and engagement.
I researched the company’s mission and recent developments, practiced common interview questions, and prepared tailored responses. I also crafted thoughtful questions to show my interest in the role and the organization.
Compensation at AT&T is generally competitive with the industry average, offering a mix of salary, bonuses, and benefits. However, it may vary based on role, experience, and location compared to other companies in the telecom sector.
I believe AT&T has made strides in promoting diversity and inclusion, but there’s always room for improvement. Ongoing efforts to enhance representation across all demographics can foster a more innovative and equitable workplace.
The most joy comes from collaborating with a talented team to solve complex problems and seeing our projects positively impact users. Celebrating our achievements together and learning from each other keeps the work environment inspiring and fulfilling.
There aren’t any
Discount on phone service
AT&T is anti customer service. The systems are not integrated and if there’s an anomaly the customer is in trouble. They are all about the bottom line and executives.
Nothing. At least the present team is better than Randall Stephenson, he has to be the all time worst CEO of any large corporation. He ran up staggering amounts of debt by making senseless acquisitions at the expense of quality of service.
Customer service improvements
I don’t know
I don’t care
The end of the day and pay day
You get paid and there are health benefits tied to your position.
BAD management. In regards to the Premise/ Installation position, no work life balance and if you are low in seniority you will have what most consider an awful schedule. Fiber installations have become so tedious. Every metric from how long a person takes to dispatch after speaking to a customer to how long a job takes to complete is being tracked. Lots of turnover.
Pay, healthcare, and discounts on services
AT&T is huge so I won't speak in regards to the entire corporation, but in the Northern Illinois area there isn't any diversity on the management team in the garages.
Helping customers thoroughly
Opportunity for advancement, work/life balance
limited visibility to leadership
Wireless service
Having an hour break for lunch which is very much needed dealing with the calls all day.
The management is the worst.
I barely got to use any benefits in my one year of working there.
Stability. Discounted cell phone and TV service.
Any position not represented by the Union is taken advantage of. Horrible leadership. Continuously cut staff and pay while adding responsibilities.
Free TV service.
Being a Sales Manager and leading a team
Upper Management
Cheap/Excellent cellular service
Not much!! Location is nearby
Poor management
Discounts on Mobile Phone services
Growth opportunity. Retirement Plan. Benefits. Flexibility in work locations.
Things are left to your direct supervisor to influence your work environment.
Half off cell phone bill, $10 Directv, free sports packages
Interacting with impactful technologies, diversity of career options within the company
It can be a slow company with strong bureaucracy and politics.
Remote work options.
Good pay & benefits and I loved being a technician and warehouse manager.
Constant threat of being laid off. After 22 years, I got laid off.
PTO - 4 weeks vacation, 8 floating days, 10 paid sick days, all major Holidays / family medical benefits
Access to one of the world's most remarkable technologies; the ability to send voice and data worldwide
Office politics too much discussion on referring sales, and how to treat customers (I knew how to do that before I started AT&T). Not enough emphasis on learning about the technology that made the system work.
Employee concession on telephone service.
Being part of a team.
Large companies take a long time to make changes.
Discounts on Wireless and Directv Services
Nothing free stress job
Everything. Micro management. Bad company
Discount on service
The pay was decent
Managers are constantly forced by upper management to discipline the techs even if no violations are found
The discounts
learning new technology
Not enough time for additional challenges and training
Leading and directing a team to meet challenges
helping others and customers, and senority
politics and commission
401k and union
The people
No work life management on calls everyday pushing for more and more
Cell phone and great health plans
strong leadership and promoting within the organization ...............................
concession on all services
Pay and benefits were decent. Overall a good place.
My department became the retiree grave-yard, where those near retirement came to finish their career. As a result, sometimes leadership challenged. My department was still over-all a decent place to work.
Flexibility with in the role.
Pay, benefits
Work-life balance, inconsistent sales metrics, management
Salary and healthcare benefits
I am no longer working there
2 faced managers, rampant and out of control favoritism
None
Bonuses
The metrics don't adapt during slow seasons such as summer. Making it that much harder to bonus out.
Coworkers, and the relationship between the store and corporate.
Worked on my own all day, pay was good too
No set time to get off work, you work till the load is clear. constant outages, and management seems to have a metric on how many people they have on write ups
The health insurance was amazing
Constantly changing work environment, made the days go by quickly. My store was a high volume location, so daily sales were usually positive.
Exaggerated Sales Targets, and the management pressures that follow them.
Commission checks were always something to look forward to
Good pay, good benefits, tuition reimbursement is offered
Work life balance, can’t take sick days to take care of your child it has to be approved by manager or you get written up if your child goes to the hospital and you have to miss work for example
Vacation time is generous and there are raises every 6 months
I liked the position that I held. It had constant people interaction. I loved my customers, peers and managers.
The company itself was disorganized. I often wondered WHO made the decisions.
At first there were perks of trips, gift certificates, cash and time off. In later years ALL perks were non-existent (at least for non-management)
Good pay, Room for Growth
Bad Leadership, poor sales incentives
Salary is good
Depends on the team, but for the most part the working teams are great.
Rolling lay-offs every 4-6 months. No raises if you are considered in a “green” zone for Pay in your location. Promotions are continuously on hold due to hiring freezes. Positive Net Promoter Scores (NPS) are driven by leadership targeting any detractors during rolling lay-offs.
50% off services
Self Starting
too Much management fire drills
Can nit think of any perks or benefits, too large of an org to get out of its own way
Job security & work/life balance
Limited opportunity for advancement, hierarchal and outdated management style, unwillingness to fix problems and propensity to reorganize instead.
Free DirectTV, 1/2 off cellphone, etc
Good pay and 401k match
Toxic culture and expect to be treated bad if you are a manager
Service discount
Diversity of projects, cutting edge technology, opportunities to work in different positions upon request, always challenging
Politics - especially between upper management and subordinate resources, negative culture - for example, on numerous occasions, during teleconference calls, certain senior managers regularly cursed at lower management employees with no repercussion from company Directors. I remember those being verbally pummeled crying on calls. This led to termination of meetings on multiple occasions.
Financial - I enjoyed a 401 - K that included a 6% match. In addition,the benefits managing group, T. Rowe Price, were excellent in all aspects of financial subject matter expertise.
• Served as Team Leader for the Operational Tools Team suite of applications, interfacing with clients to quantify scope, expectations and goals. • Acted as an Agile Scrum Manager conducting daily stand up (DSU) events to gain insight on the readiness of project artifacts and support any escalations. • Project managed a team of onshore and offshore resources that delivered both sustaining and enhancing deliverables.
Having to leave
Concession on phone plans
Zippia gives an in-depth look into the details of AT&T, including salaries, political affiliations, employee data, and more, in order to inform job seekers about AT&T. The employee data is based on information from people who have self-reported their past or current employments at AT&T. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by AT&T. The data presented on this page does not represent the view of AT&T and its employees or that of Zippia.
AT&T may also be known as or be related to at&t/bellsouth, at&t/lucent technologies, Southwestern Bell Corporation (1983–1995) SBC Communications Inc. [1] (1995–2005), at&t/cingular wireless, AT&T Inc., at&t mobility (f/k/a cingular wireless), at&t/sbc, AT&T Inc, At&t, at&t authorized retailer, AT&T, at&t, inc., and all of its subsidiaries and affiliates, AT & T Mobility and AT&T /National Public Markets Business.