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AT&T jobs in Charlotte, NC - 107 jobs

  • Call Center Sales Representative

    at&T 4.6company rating

    at&T job in Charlotte, NC

    This is your opportunity to be the voice of AT&T - a global leader in communications and technology. As a member of our team, you'll redefine customer service, creating meaningful connections with each customer. Every interaction is an opportunity to introduce the latest technology, services and offers. While you drive to meet your daily and monthly sales goals, you'll help our customers stay connected to what matters the most. How you'll make an impact As a Call Center Sales Representative, you'll assist Business customers with requests, questions, and inquiries on all products and services offered. In this multi-faceted role, you'll be trained to address a broad range of customer service call types including, billing, collections, retention, service activations and changes, credits and adjustments, troubleshooting, advanced technical support and more. You'll use creative problem-solving skills to address complex customer questions and concerns while navigating between multiple tools and systems to update customer accounts and maintain records. Your goal will be to provide effective and timely resolutions for customers and deliver personalized recommendations for our latest products and services. Your consultative approach will help you meet monthly sales goals and to ultimately deliver an outstanding customer experience. **What your day-to-day will look like** · You'll instill confidence and loyalty in the customers through thoughtful listening, utilizing your knowledge of AT&T's products and services to effectively service and retain customers. · You'll be an expert at simplifying the explanation of customer bills, rate plans, and features of AT&T's products and services. · You'll also engage Tier 3 support (network and IT), third party vendors and suppliers as needed to address issues, service faults and provide customer resolution. · With your vital knowledge, you'll handle wireless local number portability (WLNP), relocations, combined bill support, after hours inquiries and pre-paid service. · You'll use your problem-solving skills to troubleshoot and resolve various customer-impacting issues such as voice and data, that span multiple networks and elements. You'll need to keep up with changes to technology and applications, so you can provide the best resolution for the customer. · Get customers up and running with the latest products and services such as air cards, USB devices, as well as AT&T-provided software & applications. · In this full-time position (40 hours/week) you'll work a set schedule including breaks, lunches and scheduled open time to ensure availability to answer the customer's call and provide exceptional service. **What we're looking for** · Call center or customer service experience. · Flexibility to work any schedule during hours of operation of 7:45am - 7pm Monday - Friday is essential. Specific job assignments may require day, evening, weekend, or holiday hours. Occasional overtime may be required. · Desire to work onsite in one of our call centers. **What you can look forward to** We offer paid training as well as resources to encourage your career growth. Our Call Center Sales Representative earn $22.98 USD per hour plus an additional 300% (capped) on commissions if all sales goals are met/exceeded. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. **Joining our team comes with amazing perks and benefits** + Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T home phone + Tuition reimbursement program + Paid Time off and holidays - Employees receive 1 week of paid time off (PTO) after 6 months and 2 weeks after the first year. There are at least 6 company-designated holidays, and additional PTO is provided based on the bargaining group to which you are hired. + Paid Parental Leave + Medical/Dental/Vision coverage + 401(k) plan + Additional sick leave beyond what state and local law require may be available but is unprotected + Adoption Reimbursement + Disability Benefits (short term and long term) + Life and Accidental Death Insurance + Supplemental benefit programs: critical illness/accident hospital indemnity/group legal + Employee Assistance Programs (EAP) + Extensive employee wellness programs Career possibilities are limitless with AT&T. You will have the chance to round out your experience with training on the latest technology, devices and our entire lineup of products, services and promotions. If you're ready to take the lead as the voice of AT&T, we'd love to hear from you! If you are considering jobs like Wireless Sales, Call Center Representative, Customer Service Representative, Inbound Sales Representative, or Call Center Agent, this career move would be a great fit! \#connectourcustomers **Weekly Hours:** 40 **Time Type:** Regular **Location:** Charlotte, North Carolina It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status
    $23 hourly 36d ago
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  • Cybersecurity Contract Management

    at&T 4.6company rating

    at&T job in Charlotte, NC

    This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered. The Principal Cybersecurity Contract Management is a senior-level role responsible for leading and managing all cybersecurity-related contract negotiations, reviews, and redlining activities. This role ensures that contractual agreements with suppliers, vendors, and partners comply with corporate cybersecurity policies, regulatory requirements, and risk management standards. What You Will Do: Lead the review, analysis, and negotiation of cybersecurity terms and conditions in contracts with suppliers, vendors, and third parties. Develop and maintain cybersecurity contract templates, playbooks, and standard clauses aligned with industry best practices and corporate policies. Collaborate closely with Legal, Procurement, Cybersecurity, and Business Units to ensure cybersecurity requirements are effectively incorporated into contracts. Manage the redlining process to ensure timely and accurate updates to contract language, mitigating cybersecurity risks and complying with regulatory and corporate standards. Provide expert guidance on cybersecurity risk implications related to contract terms, including data protection, incident response, liability, and compliance obligations. Advise stakeholders on emerging cybersecurity threats and regulatory changes impacting contractual obligations. Support dispute resolution and escalation related to cybersecurity contractual issues. What You Will Bring: Bachelor's degree in Cybersecurity, Information Security, Law, Business, or a related field; advanced degree preferred. 7+ years of experience in cybersecurity contract management, legal negotiations, or related roles. Strong knowledge of cybersecurity risks, data privacy laws, regulatory requirements, and contract law. Experience negotiating complex contracts with cybersecurity provisions in Technology, cloud, or vendor management contexts. Excellent negotiation, communication, and stakeholder management skills. Ability to interpret technical cybersecurity requirements and translate them into clear contractual language. Detail-oriented with strong analytical and risk assessment capabilities. Self-motivated and capable of managing multiple priorities under tight deadlines. Desired Professional Certifications CISSP (Certified Information Systems Security Professional) CIPP (Certified Information Privacy Professional) CISA (Certified Information Systems Auditor) Legal or contract management certifications (e.g., Certified Commercial Contracts Manager - CCCM) Negotiation or mediation training/certifications AT&T will not hire any applicants for this position who require employer sponsorship now or in the future. Supervisor: No Our Principal Cybersecurity, earns between $141,300-$211,900 USD Annual, not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Tuition reimbursement program Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) Paid Parental Leave Paid Caregiver Leave Additional sick leave beyond what state and local law require may be available but is unprotected. Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone. #LI-Onsite - Full-time office role- AT&T is leading the way to the future - for customers, businesses, and the industry. We're developing new technologies to make it easier for our customers to stay connected to their world. Together, we've built a premier integrated communications and entertainment company and an amazing place to work and grow. Team up with industry innovators every time you walk into work, creating the world you always imagined. Apply now! Weekly Hours: 40 Time Type: Regular Location: Charlotte, North Carolina Salary Range: $141,300.00 - $211,900.00 It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
    $75k-91k yearly est. Auto-Apply 18d ago
  • Retail Sales Associate Spanish Bilingual Required

    Verizon 4.2company rating

    Monroe, NC job

    When you join Verizon You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. What you'll be doing... As a full-time Verizon Retail Sales Associate, you'll have the opportunity to grow your career with a team focused on unlocking your full potential and sales success within one of our retail stores. Here's what you can expect: Generate retail sales by using your passion for cutting-edge technology, and exceptional customer service to expand the Verizon network. Learn and uncover customers' needs by creating connections and asking the right questions. Position product insights and solution recommendations to provide customers with a complete top-down sales solution. Close sales by using phenomenal communication skills to fulfill customer needs with simple and intuitive tech solutions. Continuously develop yourself through ongoing training and up-skill in operational functions across merchandising and inventory. Potential to grow your customer base by placing outbound calls and sending text messages to current Verizon customers who are interested in our products and services. Opportunities to engage with the community outside of the store to expand your loyal customer base, including at off-site Verizon sponsored events. We're hiring immediately! This isn't your typical entry-level retail position. Whether you're just starting out or have years of sales experience, you can earn $16.00 to $21.00 per hour in base pay, plus up to $16,000 a year in individual-based commissions if you hit all your sales goals. Planning to go above and beyond? With our commission program, the opportunities are unlimited for employees who exceed their sales goals. Top performers could make an extra $14,500 or more in individual-based commissions, giving you the chance to earn a total of $65,000+ to $73,500+ annually. Compensation varies by geography, hours worked, and performance. Our comprehensive benefits (starting day one) and perks are designed to help you move forward in your career and in your life outside of Verizon. From health and well-being benefits to investment in your education and career, we've got you covered! Best in class medical, dental, and vision Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions to the plan, qualified student loan repayments, or a combination of both Sales recognition programs that have, in the past, awarded top performers with all inclusive travel to domestic and international destinations, gifts, and other incentives Five weeks of paid time off (vacation, holidays, personal days) 8 weeks of paid parental leave for eligible new parents (for new moms, when paired with short-term disability, this benefit provides up to 16 weeks of paid time-off) Up to $8K per year in tuition assistance Discounts up to 50% off on Verizon products and services Additional employee discounts on attractions, automotive, travel and more. This position is a great way to jumpstart your career! One in five Verizon Retail employees received lateral or promotional moves in 2024. Too good to be true? Hear from our Verizon Retail team members on what it's like to be part of a team that invests in you. From our in-person new hire experience and award-winning training programs to our culture of learning and amazing benefits, you'll be able to apply your skills while elevating your career. What we're looking for... You'll need to have: High school diploma or GED. One or more years of relevant experience required, demonstrated through work experience and/or military experience. Willingness to work evenings, weekends, and holidays (you'll know your schedule four weeks in advance). Openness to pick up additional shifts and earn more income, typically during the summer months, November through December, and/or during peak vacation periods. Even better if you have one or more of the following: Experience working in a commission-based environment. Demonstrated sales experience communicating with customers to find solutions. Customer service experience. If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above. After you apply... You may be required to take an assessment. It takes about 19 minutes to complete. If you're selected to move forward, one of our recruiters will reach out to tell you more about the role and answer your questions. Where you'll be working In this worksite-based role, you'll work onsite at a defined location(s).Scheduled Weekly Hours40Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics. Benefits and Compensation Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we've got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances. This is a commission based position with the potential to earn more.
    $65k-73.5k yearly 7d ago
  • Oracle Cloud Core HR/Comp Lead

    IBM 4.7company rating

    Charlotte, NC job

    **Introduction** A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio **Your role and responsibilities** Consult on best practices on Oracle Cloud HCM policies Be an expert in the configuration of and management of the Oracle Cloud HCM (Core HR/Benefits/Compensation/ABM/OTL) applications Provide best-practice guidance on business processes and implementation Publish weekly status reports to the project management team Coordinate efforts between other Module resources to implement the best solution for the client Act as Oracle Cloud HCM SME to understand the business requirements and interpret them to appropriate configurations of the Oracle Cloud HCM modules Maintain system related processes and documentation and suggest changes to procedures Assist with continuous process improvement and provide insights into best practices Provide assistance in key system processes Work with technical streams and provide guidance on integrations, conversions and reports **Required technical and professional expertise** Bachelor degree (or equivalent experience) Minimum 5 years of experience as an Oracle Cloud HCM Lead with 5-7+ years of experience in implementing Oracle Cloud Expertise in Core HR, Benefits, Compensation, ideally experienced with Absence, OTL, Payroll modules also Experience with public sector clients like state governments, counties and cities, considered a plus Experience with monthly and quarterly patch testing/issue resolution, perform impact analysis and testing Ability to lead complete software development lifecycle including analysis, design, configuration, programming and unit testing Assist clients with business requirements and suggest changes for process improvements Ability to lead complete software development lifecycle including analysis, design, configuration, programming and unit testing Produce end-user documentation and facilitate knowledge transfer Demonstrate strong analytical skills, problem solving/debugging skills Able to work in a fast-paced environment with a diverse group of people Capable to work independently, take initiative with minimal supervision yet can participate as a team member with a willingness to help where needed Excellent verbal and written communication , active listening and interpersonal skills Organized and detailed oriented IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
    $73k-101k yearly est. 60d+ ago
  • Account Executive 3, Enterprise Direct Sales-Strategy, Managed Solutions

    Comcast 4.5company rating

    Charlotte, NC job

    Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. **Job Summary** *Target Markets: Fayetteville (NC), Wilmington (NC), or Columbia (SC) Responsible for the development of territories and driving the sales of Comcast Business strategic products and solutions in new markets. Responsible for the acquisition and management of large multi-location commercial customers through direct and partner channels. Designs and delivers live sales presentations to prospective clients, develops relationships with clients and the community, and positions the Comcast Business brand as key components of the sales strategy, in keeping with Comcast's touchstones. Has in-depth experience, knowledge, and skills in selling complex solutions. Usually determines own work priorities. Acts as a resource for colleagues with less experience. **Job Description** Core Responsibilities Develops the strategy of the sales territory, including identifying strategic partnerships, planning the development of a territory, and cultivating of local partnerships and organizational affiliations. Actively researches and generates new leads with targeted businesses through various prospecting activities, including cold calling, canvassing, customer referrals and partner relationships. Actively seeks ways to promote and position the Comcast brand within territory. Builds relationships and drives alignment and regular communication between key GTM partners. Creates and delivers face-to-face sales presentations to strategic prospective clients that demonstrate knowledge of the latest Comcast products and services. Sells with goals of exceeding departmental financial and unit targets. Stays abreast of competitive landscape and emerging technologies to best position Comcast Business Services in the marketplace. Retains customer base by delivering on the Comcast credo, ensuring a superior customer experience. Maintains and builds customer relationship to drive customer retention. Works with internal teams to ensure operational efficiencies and service levels meet and exceed customer expectations through strong customer service orientation with excellent follow up skills. Maintains accurate and quality sales records and prepares sales and activity reports as required. Attends out-of-the-office meeting with customers on a regular basis and demonstrates excellent verbal and written skills including presenting, persuading, and negotiating. Demonstrates some knowledge of Network Design, SDWAN, and Network Security. Familiar with MAN technologies & designs including WDM, Ethernet, Internet Technologies, Functionality & Services, Voice Network Technologies (including VoIP), Data Networking Technologies, Functionality & Services (LAN, MAN, WAN, VPN), Networking Protocols (with an emphasis on Layers 1,2, & 3), Customer Premise Equipment (voice & data), Cybersecurity, Business Continuity/Disaster Recovery concepts. Consistent exercise of independent judgment and discretion in matters of significance. Regular, consistent, and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary. Other duties and responsibilities as assigned. Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. Win as a team - make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Support a culture of inclusion in how you work and lead. Do what's right for each other, our customers, investors and our communities. Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. **Skills:** Customer Relationships; Complex Sales; Technical Knowledge Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That?s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality ? to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary (********************************** on our careers site for more details. **Education** Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. **Relevant Work Experience** 5-7 Years **Job Family Group:** Sales
    $45k-87k yearly est. 46d ago
  • Oracle Cloud Source to Pay Lead

    IBM 4.7company rating

    Charlotte, NC job

    **Introduction** A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio **Your role and responsibilities** Lead end-to-end Oracle Source to Pay implementations, covering Procurement, Sourcing, Supplier Qualification, Supplier Portal, Self-Service Procurement, Accounts Payable, and integrations with Financials and Supply Chain modules. Act as a subject matter expert, advising clients on best practices, process optimization, and solution design for Oracle Cloud Procurement and Payables. Drive requirements gathering, process validation, solution design, and configuration of Oracle Cloud S2P applications. Lead cross-functional teams, collaborating with Finance, Supply Chain, IT, and Procurement stakeholders. Ensure smooth system integration with other Oracle Cloud modules and third-party applications. Oversee and execute key project phases, including Conference Room Pilots (CRP), UAT, Go-Live, and Hypercare support. Provide leadership in data migration, system testing, and user training for Oracle S2P solutions. Mentor junior consultants and contribute to knowledge-sharing initiatives within the organization. Address complex system issues, perform root cause analysis, and implement process improvements. **Required technical and professional expertise** 10+ years of overall Oracle ERP experience with at least 5+ full-cycle implementations in Oracle Cloud Procurement, Sourcing, and Accounts Payable. 4+ years of experience in Oracle Cloud Applications with a focus on Source to Pay (S2P) modules. **Preferred technical and professional experience** Deep understanding of supplier lifecycle management, procurement processes, invoicing automation, and financial integration. Hands-on experience configuring Oracle Procurement Cloud, including Approval Workflows, Procurement Contracts, and Supplier Management. Strong knowledge of Oracle Cloud security roles, data access models, and reporting tools (OTBI, BI Publisher, SQL). Ability to manage complex integrations, working with middleware and third-party systems. Excellent communication, stakeholder management, and team leadership skills. Oracle Cloud Procurement or Financials certification is a plus. Experience with Enterprise Architecture, MDM projects, and integrations with Oracle or non-Oracle MDM solutions. Strong problem-solving skills with a strategic mindset and the ability to drive process improvements. Prior experience in a professional services environment. IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
    $72k-89k yearly est. 60d+ ago
  • Oracle Cloud Projects & Grants (PPM) Lead

    IBM 4.7company rating

    Charlotte, NC job

    **Introduction** A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio **Your role and responsibilities** Provide subject matter expertise and lead functional tracks on Oracle ERP Cloud Project Management for the modules Project Financials, Oracle Grants Management and Project Contract Billing. Provide solutions based on accounting principles and rules for the PPM modules Complete project tasks and deliverables as per established project timelines. Written deliverables should be of the highest quality as per established project templates Engage with clients and lead workshops to define business requirements Conduct gap analysis between delivered functionality and client requirements. Provide solutions to gaps along with recommended solution for the PPM modules Document Gaps, Issues and Solution Process Flows. Map customer's business process to Oracle Cloud PPM processes Configure Cloud PPM to align with customer's business processes Migrate customer financial data from Legacy to Oracle Cloud Applications Prepare the functional design for all technical objects in AST template along with documentation of the test criteria for each technical object Develop testing scenarios and day in the life scenarios for testing Lead testing events like unit, integration and acceptance testing for the PPM area. Tasks include finalizing scenarios with the client, prepping data for testing, providing the schedule for the events, coordination of completion of testing and ensuring accuracy in testing Facilitate knowledge transfer and business transformation Create RAID items as necessary per direction of the PMO, update the status on RAID items for items assigned and coordinate with the client for timely closure of items Be available during the client working hours using AST and Client communication tools for the project Work and engage with offshore AST counterparts, other module leads and technical team for project work Execute the project work based on AST and Client defined project process, project execution methodology and templates **Required technical and professional expertise** What You'll Bring: Minimum of 3-5 years of ERP implementation experience on Cloud Applications. Preferably at least one City or County Client with exposure to Grants Accounting, Budgetary Controls and Encumbrance Accounting Demonstrated ability to provide subject matter expertise in Oracle Cloud ERP Project Portfolio Management (PPM) modules Project Financials, Oracle Grants Management and Project Contract Billing. Hands on experience in configuring and transaction processing on the PPM modules Exposure to SCM, Financial applications, Project Management, Project Scheduling, Resource Management and Task management is a plus Completed 2+ full cycle implementations as the Lead Consultant Oracle Cloud PPM Applications Experience in Business Process Consulting, problem definition, facilitating global design workshops, business process analysis, providing subject matter guidance, system integration testing, training and production deployment Able to work in a fast-paced environment with a diverse group of people Able to effectively collaborate with customers, PMO, onsite & offshore team Capable to work independently, take initiative with minimal supervision yet can participate as a team member with a willingness to help where needed Ability to communicate through remote tools effectively Excellent verbal and written communication, active listening and interpersonal skills 4-year Bachelor degree (or equivalent experience) Ability to travel as per project and organizational needs IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
    $69k-84k yearly est. 60d+ ago
  • Warehouse Clerk / Associate

    NCR 4.3company rating

    Charlotte, NC job

    Key Responsibilities • Rotate and replenish current stock in its designated location in order to maintain FIFO (first in first out) inventory system • Correctly select, palletize, shrink wrap and stage (per truck) customer orders preparing them for delivery • Safely load trucks/ trailers in and even and productive fashion • Use a hand held scanner (RF Gun) and operate a photocopier to perform daily administration associated with order selection and delivery • Perform pre- and post-shift inspection on forklifts, electric rider jacks, electric pallets jacks and pallet wrap machines and maintain the highest possible safety standards • Maintain cleanliness of entire warehouse and practice safe food handling procedures by learning and practicing IFS (International Food Safety) and AIB (American Institute of Baking) standards for warehouse sanitation • Participate in and interact with committees such as Health and Safety/ Food Safety committee • Report inventory discrepancies and damaged stock to the lead hand/ inventory control clerk and perform inventory counts whenever required • Perform other job related duties as assigned from time to time Specific Functional/ Technical Knowledge and Skills • Minimum 1 year warehousing, selecting/ picking, and shipping experience in food distribution environments • Must have the ability to become fork lift certified in the use of material handling equipment and pass forklift certification course • Completed High School or GED Equivalent
    $26k-33k yearly est. 60d+ ago
  • Oracle Cloud Service Delivery Manager (SDM)

    IBM 4.7company rating

    Charlotte, NC job

    **Introduction** A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio. **Your role and responsibilities** The Oracle Cloud Service Delivery Manager (SDM) is responsible for the end-to-end delivery, stability, and continuous improvement of Oracle Cloud services, including OCI, Oracle SaaS (ERP, HCM, SCM), and Oracle PaaS. The role ensures services meet SLAs, security, compliance, and business objectives while providing a high-quality customer experience. The SDM acts as the primary interface between customers, Oracle, engineering teams, and business stakeholders. Key Responsibilities * Own end-to-end service delivery for Oracle Cloud services (OCI, SaaS, PaaS) * Manage SLAs, OLAs, KPIs, and service reviews * Lead incident, problem, and change management aligned with ITIL processes * Conduct root cause analysis and drive preventive actions * Coordinate with Oracle Support (SRs, Sev-1 escalations, MOS) * Manage customer expectations, escalations, and communications * Present service performance, risks, and improvement plans to leadership * Ensure compliance with enterprise security, regulatory, and audit requirements * Enforce Oracle Cloud governance standards and controls * Monitor and optimize Oracle Cloud costs (OCI cost management, tagging, budgets) * Support licensing, contracts, renewals, and ULA discussions * Identify automation and operational efficiency opportunities * Conduct regular governance meetings with you to review open issues and escalated support requests, answer questions, provide metrics on support and change requests, and escalate solutions to problems * Assist with coordinating upgrade and migration plans, when necessary. This role can be performed anywhere in the US. **Required technical and professional expertise** Technical Skills * 8+ years of experience in Oracle Cloud or service delivery roles * Strong hands-on knowledge of Oracle Cloud Infrastructure (OCI) * Experience with Oracle SaaS (ERP, HCM, SCM) and/or Oracle PaaS * Understanding of Oracle databases, middleware, and integrations * Familiarity with Oracle Cloud networking, IAM, security, and monitoring * Experience using Oracle Support (MOS), SR management, and escalations * Proven experience in service delivery or managed services environments * Strong ITIL process knowledge (Incident, Problem, Change, Release) * Experience with ITSM tools (ServiceNow, Remedy, Jira, etc.) * Excellent stakeholder and customer-facing communication skills * Strong leadership, coordination, and escalation management abilities * Ability to balance technical depth with business priorities * Structured, detail-oriented, and proactive mindset Able to travel per project and organizational needs. **Preferred technical and professional experience** * Oracle Cloud Infrastructure (OCI) certifications * ITIL (Foundation or higher) * PMP / Agile / SAFe (optional) IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
    $89k-123k yearly est. 3d ago
  • Apptio Solutions Consultant

    IBM 4.7company rating

    Charlotte, NC job

    **Introduction** A career in IBM Software means you'll be part of a team that transforms our customer's challenges into solutions. Seeking new possibilities and always staying curious, we are a team dedicated to creating the world's leading AI-powered, cloud-native software solutions for our customers. Our renowned legacy creates endless global opportunities for our IBMers, so the door is always open for those who want to grow their career. IBM's product and technology landscape includes Research, Software, and Infrastructure. Entering this domain positions you at the heart of IBM, where growth and innovation thrive. **Your role and responsibilities** The Solution Consultant is responsible for partnering with Sales Account Managers to drive revenue by helping to qualify sales opportunities and then bring those qualified opportunities to closure. The Solution Consultant will manage compelling solution-based value propositions, demonstrations, RFI/RFPs, technical validation activities, and implementation strategies that address the prospect's critical needs and business requirements. Solution Consultants will lead development of the solution to propose and be the technical resource coordinator for solution specific sales cycles where needed. Excellent onboarding training will set you up for success, whilst ongoing development will continue to advance your career through its upward trajectory. Our sales environment is fast-paced and supportive. Always part of a team, you'll be surrounded by leaders and colleagues who are always willing to help and be helped - as you support MVPs and proofs of concept (PoC) that compel clients to invest in IBM's products and services. A Solution Consultant's specific job responsibilities are: * Perform Discovery: Assist in the identification of potential sales opportunities and in discovering a particular prospect's IT business management challenges and vision for a solution to those challenges. * Create RFI/RFP Responses: Lead the creation of a response to a specific prospect's request for information or proposal, including creating and formatting the content, ensuring the quality of the response, and ensuring timely delivery of the response. * Create Presentations and Demonstrations: Lead the creation of specific prospect's requirement presentations highlighting challenges, solutions and value. Align these capabilities with an associated demonstration of solution capability using the Apptio software. Contribute to the overall presentation and demonstration creation enabling the presales community to leverage common created content. * Perform Product Presentations & Demonstrations: Deliver product presentations and configured demonstrations to prove Apptio's ability to meet a prospect's IT Business Management challenges. The resulting demonstration and subsequent outcomes are initial proofs as to how Apptio can deliver value around IT business and financial management based on what was learned about that prospect in a Discovery session and throughout the engagement. These are to be delivered both live and remotely. * Perform Apptio Architecture / Technical Components Overview: Deliver an in-depth overview of Apptio's technical architecture and proprietary product capabilities that provide its unique value in the market. * Execute Technical Validation Events: Manage to successful conclusion the sometimes necessary technical validation events that require IBM Apptio Presales to leverage data and other information provided by a prospect to show that prospect, in detail specific to them, the value of leveraging IBM Apptio's solution. * Share Lessons Learned: Share your selling and technical experience with the rest of the Apptio Presales team, both formally and informally. * Provide Collaboration and Support: Assist other Solution Consultants in the execution of the above responsibilities. * Provide feedback: Provide feedback to product management about the successes and failures in the field. **Required technical and professional expertise** * 5+ Years experience in enterprise software solution selling or consulting * Cloud provider certification, either: AWS, Azure, GCP * Experience with Application and Infrastructure Management * Experience leading or implementing one or more IBM Apptio solutions (Apptio, Cloudability, or Targetprocess) * FinOps, TBM, or Agile competency and/or certification **Preferred technical and professional experience** * Experience with basic financial and accounting concepts * Experience with common data transformation concepts (API's, Normalization, etc...) IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
    $76k-106k yearly est. 5d ago
  • Open Career Opportunities, GFiber

    Google LLC 4.8company rating

    Charlotte, NC job

    share * link Copy link * email Email a friend info_outline XNote: By applying to this position you will have an opportunity to share your preferred working location from the following: Mountain View, CA, USA; Austin, TX, USA; Kansas City, MO, USA; Atlanta, GA, USA; Charlotte, NC, USA; San Antonio, TX, USA; Nashville, TN, USA; Chicago, IL, USA; West Des Moines, IA, USA; Huntsville, AL, USA; Mesa, AZ, USA; Miami, FL, USA; Provo, UT, USA; Durham, NC, USA; San Diego, CA, USA; San Francisco, CA, USA; Salt Lake City, UT, USA. About the job At GFiber, we believe in the power of great internet that lets people do more, helps communities get stronger and makes amazing things possible. We're not just growing to build better internet experiences, we're also building a welcoming place where people who want to make a difference can grow their careers. GFiber is an Alphabet company that brings Google Fiber and Google Fiber Webpass internet services to homes and businesses across the United States. Our growing team is expanding as we connect more cities and people. Explore open roles at GFiber on our careers page.
    $63k-93k yearly est. 23d ago
  • Oracle SCM Cloud

    IBM 4.7company rating

    Charlotte, NC job

    **Introduction** A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You'll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you'll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You'll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences. **Your role and responsibilities** We specialize in Oracle Cloud Fusion solutions and are seeking an Oracle SCM Managed Services Consultant who specializes in the costing module. Join our team and be part of delivering cutting-edge Oracle Fusion Cloud implementations. The ideal candidate must be willing to travel to support clients onsite as needed. This job can be performed from anywhere in the US. Key Responsibilities: * Analyze business processes and help clients transform their business with Oracle * Design, prototype and iterate solutions through hands-on configurations in Oracle * Understand and apply implementation methodologies to build, document, and test the Oracle system * Stay updated in the latest trends in Oracle technologies to advice the best possible **Required technical and professional expertise** * 10+ years of Oracle Cloud experience in a functional advisory or consulting role * 5+ Cloud implementation cycles * Wide range of Supply Chain experience in different industry verticals * Excellent interpersonal, organizational, presentation, and communication skills * Expertise in the following SCM modules: OM, INV, Costing * Experience with Supply Chain Planning is a plus **Preferred technical and professional experience** N/A IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
    $74k-91k yearly est. 4d ago
  • Deal Leader - Data and AI AP

    IBM 4.7company rating

    Charlotte, NC job

    **Introduction** As an Oracle Cloud Infrastructure (OCI) Data & AI Lead, you will be responsible for architecting, leading, and delivering innovative cloud data and AI solutions on Oracle Cloud. You will collaborate with clients to define data strategies, design scalable architectures, and implement analytics and AI/ML capabilities that drive business transformation. **Your role and responsibilities** Lead end-to-end design and implementation of Data and AI solutions on Oracle Cloud Infrastructure (OCI). - Architect and deploy solutions across Data Lakehouse, Data Warehouse, Data Integration, Analytics, and AI/ML workloads. - Work with OCI services such as Autonomous Database, Oracle Data Lakehouse, Data Integration, Data Flow, GoldenGate, Analytics Cloud (OAC), and AI Services. - Collaborate with cross-functional teams to integrate data and AI components across applications, infrastructure, and security layers. - Support pre-sales activities including client presentations, solution design, and proposal development. - Define best practices for cloud data architecture, governance, and MLOps. - Mentor project teams and guide clients on adopting AI and data-driven decision-making. This Job can be performed from anywhere in the US. **Required technical and professional expertise** - Strong expertise in OCI Data and AI services - Autonomous Database, OAC, Data Lakehouse, GoldenGate, Data Flow, and AI/ML tools. - Proven experience designing and delivering data pipelines, analytics models, and machine learning workflows. - Deep understanding of data architecture, governance, and integration frameworks. - Experience with GenAI, LLM-based solutions, and MLOps frameworks preferred. - Strong client-facing communication and solution advisory skills. - Experience leading large-scale cloud transformation projects. Travel: Up to 50% **Preferred technical and professional experience** . IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
    $82k-107k yearly est. 45d ago
  • AP - Public Sector

    IBM 4.7company rating

    Charlotte, NC job

    **Introduction** Supports both the development of new Public Sector business opportunities and the delivery of Public Sector services to clients. Develops strategy for assigned Public Sector accounts and participates in the development of overall strategy. Responsible for overall performance for assigned Public Sector accounts and for servicing and selling Public Sector solutions in other accounts/Industries/Services. Employees in this specialty have the experience and knowledge to support both the sales of new business opportunities and the delivery of services to clients. They must understand large and complex services engagements in their area of expertise, including the appropriate methods and skills needed to solve business problems in the client's industry. They establish strong, trusted relationships with clients through their ability to articulate solutions, and other areas of IBM used in the delivery of complex services. They identify new business opportunities, creatively participate in the development and sales of solutions, and assist IBM in winning the business. When not participating in sales activities such as new business development or bid and proposal activity, they support and lead billable client activities within their area of practice and participate in related Sector, Solution, or Community activities. They are accountable for the financial success of engagements directly managed, as well as the generation of services revenue with the sales of new business. **Your role and responsibilities** · Provides sub-industry delivery leadership: oversees the development and strategic direction of multiple customer engagements within a blended delivery model. · Jointly drive methodology and service delivery framework with the IBM practices for Oracle services. · Lead the improvement of customer engagement processes, tracking and monitoring tools and systems. · Continuously coach and mentor; measuring competency at all levels of consultants within the practice and play an active role to ensuring adequate staffing levels and team member engagement. · Proactively manage risk throughout all phases of implementation including client expectations, engagement complexity, pricing, staffing mix and any additional areas that could impact deliverables. · Promptly communicate, engage, and act, as appropriate, to remedy client satisfaction issues that may occur prior to, during and after an engagement. · Work with marketing and sales teams to promote the sub-industry differentiation to our key partners. · Develop strong multi-disciplinary relationships across the business to enable the achievement of qualified sales pipeline. · Stay abreast of the market trends and the competitive landscape to drive innovation and positioning in the market. · Provide thought leadership internally and externally by promoting next generation technology skills, IP opportunities and capabilities throughout the organization and the external market. · Manage customer escalations, and support service delivery managers to identify and prioritize the opportunities to improve. Drive continuous improvements by innovation in existing processes or services to continuously increase customer satisfaction or reinforce effectiveness. · Implement and measure key KPI's for the business and implement corrective action plans when necessary. · Lead negotiations and stakeholders management within the customer portfolio of the sub-industry. This Job can be performed from anywhere in the US. **Required technical and professional expertise** * 15+ years of experience in consulting, with a strong focus on Oracle services and enterprise delivery. * Proven leadership in managing large-scale, multi-client engagements across a blended delivery model (onshore/offshore). * Experience developing and implementing service delivery frameworks and methodologies in collaboration with cross-functional teams. * Track record of coaching and mentoring consultants, including competency assessment and career development. * Demonstrated success in risk management, including pricing strategy, staffing mix, and client expectation alignment. * Strong background in client relationship management, including handling escalations and driving satisfaction. * Experience working with sales and marketing teams to position sub-industry solutions and drive pipeline growth. * Deep understanding of sub-industry trends, competitive landscape, and innovation opportunities. * History of thought leadership, including speaking engagements, publications, or internal enablement initiatives. * Experience with KPI development and performance tracking, including corrective action planning. * Strong stakeholder management and negotiation experience, especially within complex customer portfolios. **Preferred technical and professional experience** Hiring manager and Recruiter should collaborate to create the relevant verbiage. IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
    $67k-81k yearly est. 9d ago
  • Oracle Cloud HCM Technical - Fast Formulas

    IBM 4.7company rating

    Charlotte, NC job

    **Introduction** A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and Red Hat. Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience. **Your role and responsibilities** Currently, we are looking for an Oracle Cloud HCM Technical Lead - Fast Formulas to join our team. This is a full-time position that can sit anywhere in the United States. The ideal candidate must be willing to travel to support clients onsite as needed. What You'll Do: * Provides technical oversight for technical estimates created with standards tools, portfolio Work Breakdown Structures, statements of work, and industry-standard estimating techniques. * Supports client engagements with in-depth portfolio knowledge and implementation experience. Ensures that the solution aligns with and utilizes the portfolio offerings that result in profitable revenue growth. * Acts as a technical interface to the client and assumes a proactive role in developing business opportunities and ensuring positive financial outcomes for engagements and business development activities. * Builds quality solutions that meet the requirements and advises clients on IBM offerings, strategy, designs, implementation approaches, and alternatives/tradeoffs. * Identifies opportunities for new or follow-on business and assists in creating change orders. * Provides input to the project plan and work breakdown structure. * Develops and refines solution design models using standard industry modeling languages and the IBM toolset. * Works with client technical staff during the requirements definition and implementation to resolve issues. * Maintains and reports on implementation status and changes to risks, estimates, or schedules. * Performs responsibilities including solution proposal assistance, solution design, solution review, risk analysis and client presentations. **Required technical and professional expertise** * A minimum of 4-8+ years of consulting in the implementation of Oracle HCM across multiple clients and solution offerings. * Skillful and hands-on experience with Fast Formulas development. HDL Conversions, Transformation formulas, and HSDL Loads. * HCM Cloud experience in building Payroll, Benefits, Absences, and OTL FIBM formulas. * Competently explain and demonstrate Oracle templates with clients. * Skillful and hands-on experience in HCM Extracts, BI Reports, Custom payroll flows * Experience in setting up BPM Workflow Approval rules - Using both FSM and BPM * Exposure to creating Custom roles and auto-provisioning rules * Knowledge of building Application extensions using VBCS * Familiar with SSO Configurations with various IDP Providers * Able to manage client expectations, client relationships and drive high levels of customer satisfaction. * Manages a team of people, including their training, development, performance, and career path. * Facilitates open and effective communications between employees and multiple levels of practice and sales management. **Preferred technical and professional experience** Create up to 3 bullets max (encouraging then to focus on required skills) IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
    $76k-97k yearly est. 3d ago
  • REFERRALS - Direct Sales Representative, Residential

    Google 4.8company rating

    Charlotte, NC job

    At GFiber, we believe that great internet has the power to drive innovation, strengthen communities, enable the impossible, and do all the everyday things that make all of our world go round. And the job of creating better internet is never done - so we're growing! Our team is committed to building a place where people who want to make a difference can grow their careers and find their spot to belong. GFiber is an Alphabet company that brings Google Fiber and Google Fiber Webpass internet services to homes and businesses across the United States. Our teams are expanding as we connect more cities and people to exceptional internet. **This role is not eligible for immigration sponsorship.** The application window will be open until at least **August 15, 2024** . This opportunity will remain online based on business needs which may be before or after the specified date. **West Des Moines, IA; Kansas City, MO; Charlotte, NC; Durham, NC; Nashville, TN; Omaha, NE:** This role offers a competitive on-target earnings (OTE) of $66,667 - $73,334 annually ($30,000 base + uncapped sales bonus) + benefits. Your compensation includes a base salary plus an uncapped commission structure. Those who are on-target for 6 months are recommended for promotion that includes a higher base salary and related OTE. **Huntsville, AL; Mesa, AZ; Atlanta, GA; Austin, TX; San Antonio, TX:** This role offers a competitive on-target earnings (OTE) of $75,000 - $82,500 annually ($33,750 base + uncapped sales bonus) + benefits. Your compensation includes a base salary plus an uncapped commission structure. Those who are on-target for 6 months are recommended for promotion that includes a higher base salary and related OTE. **Role Description** The Direct Sales Representative is responsible for increasing the number of active paid residential customers within a market through door-to-door interactions. This role primarily sells to residential homes and may include an opportunity to contribute across multiple dwelling units (MDUs). You will be working outdoors going from home to home to achieve sales goals. You will work closely with your team leader and team members building strong relationships and identifying opportunities to improve sales techniques. **In this role, you'll:** + Prospect residential customers by promoting GFiber's internet services. + Build a lead pipeline through door-to-door interactions and conduct in-person, phone and/or email follow-up. + Update the Customer Relationship Management (CRM) tool with relevant customer information, conversion status and notes. + Partner with team members to ensure a seamless customer experience. + Communicate the GFiber value proposition to customers. + Demonstrate knowledge of GFiber's network and technical deployment. **At a minimum we'd like you to have:** + High school diploma or GED. + Ability to exert yourself physically over extended periods of time, including frequent bending, kneeling and climbing stairs. + A valid driver's license and access to reliable transportation during the workday. + Ability to pass a motor vehicle records check that meets company standards. **It's preferred if you have:** + Experience in sales, account management or customer service. + Experience in the ISP or telecom industry. + Proficiency in SalesForce or other industry leading lead management software. + Proven track record of strong work ethic, ability to navigate ambiguity, and solid communication skills. + Ability to communicate in Spanish. \#LI-DNI GFiber is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, citizenship, marital status, disability or Veteran status. Disclosure is voluntary, and this information will be kept confidential in compliance with Google's Candidate Privacy Policy. (******************************************* For more information please refer to our Equal Employment Opportunity Policy (******************************** and the EEOC's "Know your rights: workplace discrimination is illegal" (PDF) (**************************************************************************** . It's important to us to create an accessible, inclusive workplace for everyone. If you have a need that requires accommodation, please let us know by completing our accommodations for applicants form (****************************************************************************************************************************************** . Our candidate accommodations team will then connect with you to confidentially discuss your options.
    $75k-82.5k yearly 60d+ ago
  • Senior Managing Consultant - Finance Transformation

    IBM 4.7company rating

    Charlotte, NC job

    **Introduction** A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You'll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you'll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You'll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences. **Your role and responsibilities** We are seeking an experienced Senior Managing Consultant to join our Finance Transformation practice. The ideal candidate will bring domain expertise across core finance processes-Record to Report (R2R), Procure to Pay (P2P), Order to Cash (O2C), Financial Planning & Analysis (FP&A), Tax, and Treasury-and have a point of view on how emerging technologies, including agentic AI, will shape the future of finance. This role requires a leader who can engage with client stakeholders, design and deliver measurable business outcomes, and lead workstreams to drive end-to-end transformation initiatives. Key Responsibilities: * Lead finance transformation domain workstreams from strategy through execution, ensuring delivery of measurable value and sustainable outcomes. * Advise clients on optimizing finance operations across R2R, P2P, O2C, FP&A, Tax, and Treasury processes. * Have a forward-looking perspective on the future of finance, integrating digital, automation, and AI-driven solutions. * Shape and deploy agentic AI solutions that enhance decision-making, forecasting, and operational efficiency in finance. * Build trusted relationships with senior finance executives * Manage and mentor junior colleagues, fostering collaboration and professional growth. * Contribute to business development by leading proposals and supporting go-to-market initiatives. * Collaborate with internal stakeholders across technology, analytics, and change management to deliver holistic transformation programs. **Required technical and professional expertise** * 5+ years of experience in consulting, with a focus on finance transformation or related domains. * Strong understanding of end-to-end finance processes-R2R, P2P, O2C, FP&A, Tax, and Treasury. * Proven track record of leading workstreams on client engagements * Demonstrated experience interacting with client stakeholders * Familiarity with or hands-on experience implementing digital finance solutions * Strong communication, leadership, and problem-solving skills IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
    $135k-177k yearly est. 4d ago
  • Senior Oracle Cloud Project Manager (Public Sector)

    IBM 4.7company rating

    Charlotte, NC job

    **Introduction** A career in IBM Software means you'll be part of a team that transforms our customer's challenges into solutions. Seeking new possibilities and always staying curious, we are a team dedicated to creating the world's leading AI-powered, cloud-native software solutions for our customers. Our renowned legacy creates endless global opportunities for our IBMers, so the door is always open for those who want to grow their career. IBM's product and technology landscape includes Research, Software, and Infrastructure. Entering this domain positions you at the heart of IBM, where growth and innovation thrive **Your role and responsibilities** Manage AST rapid and complex Oracle Cloud and SaaS project engagements Engage with AST project team members and client stakeholders to ensure adherence to AST's project methodology Prepare weekly project status reporting for project PMO, client steering committee and AST Management - Manage project resources and project timeline to the established project budget, addressing all changes in scope according to the project change control process - Develop and manage project schedules - Assist with business development initiatives including presentations and proposals - Assist with internal operational objectives for project management methodology and practices **Required technical and professional expertise** What We're Looking For: - 7-10+ years managing Oracle Cloud (HCM, FIN, SCM, EPM, ERP) implementation projects. - Experience leading multi-year, multi-phase and complex Oracle Cloud engagements and migrations. - Public Sector (city/state/local government) and/or K12 schools project experience required. - Ability to conduct effective discussions about Oracle systems and business operations topics with all levels of client organizations and across all discipline areas (technical, functional, change management, project management, and operations management). - Experience with managing engagements that include third-party, integrated systems. - Understanding of full life cycle project delivery methodology including stakeholder and risk management practices. - Familiarity with implementation of change management objectives and practices. - Ability to work in a fast-paced environment with a diverse group of people. - 4-year bachelor's degree (or equivalent experience). - PMP Certified (highly recommended). - Experience utilizing a full life cycle methodology. - Ability to work in a fast-paced environment with a diverse group of people. - Strong troubleshooting skills, especially to facilitate the resolution of cross-team challenges. - Excellent verbal and written communication, active listening, and interpersonal skills. - Ability to fully utilize Microsoft Office (Word, Excel, PowerPoint, Project, Visio). - Ability to manage and collaborate with an offshore delivery arm of the overall project team, for both functional and technical delivery tasks. IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
    $90k-116k yearly est. 60d+ ago
  • Oracle Cloud HCM Solution Architect

    IBM 4.7company rating

    Charlotte, NC job

    **Introduction** A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio **Your role and responsibilities** Consult on functional best practices on Oracle Cloud HCM policies Be an expert in the configuration of and management of the Oracle Cloud HCM (Core HR/Benefits/Compensation/ABM/OTL) applications Provide best-practice guidance on business processes and implementation Publish weekly status reports to the project management team Coordinate efforts between other Module resources to implement the best solution for the client Act as Oracle Cloud HCM SME to understand the business requirements and interpret them to appropriate configurations of the Oracle Cloud HCM modules Maintain system related processes and documentation and suggest changes to procedures Assist with continuous process improvement and provide insights into best practices Provide assistance in key system processes Work with technical streams and provide guidance on integrations, conversions and reports Be an expert in the configuration of and management of the Oracle Cloud HCM (Core HR/Benefits/Compensation/ABM/OTL) applications Provide best-practice guidance on business processes and implementation Publish weekly status reports to the project management team Coordinate efforts between other Module resources to implement the best solution for the client Act as Oracle Cloud HCM SME to understand the business requirements and interpret them to appropriate configurations of the Oracle Cloud HCM modules Maintain system related processes and documentation and suggest changes to procedures Assist with continuous process improvement and provide insights into best practices Provide assistance in key system processes Work with technical streams and provide guidance on integrations, conversions and reports **Required technical and professional expertise** Bachelor degree (or equivalent experience) Minimum 5 years of experience as an Oracle Cloud HCM Lead with 5-7+ years of experience in implementing Oracle Cloud Expertise in Core HR, Benefits, Compensation, ideally experienced with Absence, OTL, Payroll modules also Experience with public sector clients like state governments, counties and cities, considered a plus Experience with monthly and quarterly patch testing/issue resolution, perform impact analysis and testing Ability to lead complete software development lifecycle including analysis, design, configuration, programming and unit testing Assist clients with business requirements and suggest changes for process improvements Ability to lead complete software development lifecycle including analysis, design, configuration, programming and unit testing Produce end-user documentation and facilitate knowledge transfer Demonstrate strong analytical skills, problem solving/debugging skills Able to work in a fast-paced environment with a diverse group of people Capable to work independently, take initiative with minimal supervision yet can participate as a team member with a willingness to help where needed Excellent verbal and written communication , active listening and interpersonal skills Organized and detailed oriented Minimum 5 years of experience as an Oracle Cloud HCM Lead with 5-7+ years of experience in implementing Oracle Cloud Expertise in Core HR, Benefits, Compensation, ideally experienced with Absence, OTL, Payroll modules also Experience with public sector clients like state governments, counties and cities, considered a plus IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
    $81k-111k yearly est. 60d+ ago
  • Call Center Sales Representative

    at&T 4.6company rating

    at&T job in Charlotte, NC

    This is your opportunity to be the voice of AT&T - a global leader in communications and technology. As a member of our team, you'll redefine customer service, creating meaningful connections with each customer. Every interaction is an opportunity to introduce the latest technology, services and offers. While you drive to meet your daily and monthly sales goals, you'll help our customers stay connected to what matters the most. How you'll make an impact As a Call Center Sales Representative, you'll assist Business customers with requests, questions, and inquiries on all products and services offered. In this multi-faceted role, you'll be trained to address a broad range of customer service call types including, billing, collections, retention, service activations and changes, credits and adjustments, troubleshooting, advanced technical support and more. You'll use creative problem-solving skills to address complex customer questions and concerns while navigating between multiple tools and systems to update customer accounts and maintain records. Your goal will be to provide effective and timely resolutions for customers and deliver personalized recommendations for our latest products and services. Your consultative approach will help you meet monthly sales goals and to ultimately deliver an outstanding customer experience. What your day-to-day will look like · You'll instill confidence and loyalty in the customers through thoughtful listening, utilizing your knowledge of AT&T's products and services to effectively service and retain customers. · You'll be an expert at simplifying the explanation of customer bills, rate plans, and features of AT&T's products and services. · You'll also engage Tier 3 support (network and IT), third party vendors and suppliers as needed to address issues, service faults and provide customer resolution. · With your vital knowledge, you'll handle wireless local number portability (WLNP), relocations, combined bill support, after hours inquiries and pre-paid service. · You'll use your problem-solving skills to troubleshoot and resolve various customer-impacting issues such as voice and data, that span multiple networks and elements. You'll need to keep up with changes to technology and applications, so you can provide the best resolution for the customer. · Get customers up and running with the latest products and services such as air cards, USB devices, as well as AT&T-provided software & applications. · In this full-time position (40 hours/week) you'll work a set schedule including breaks, lunches and scheduled open time to ensure availability to answer the customer's call and provide exceptional service. What we're looking for · Call center or customer service experience. · Flexibility to work any schedule during hours of operation of 7:45am - 7pm Monday - Friday is essential. Specific job assignments may require day, evening, weekend, or holiday hours. Occasional overtime may be required. · Desire to work onsite in one of our call centers. What you can look forward to We offer paid training as well as resources to encourage your career growth. Our Call Center Sales Representative earn $22.98 USD per hour plus an additional 300% (capped) on commissions if all sales goals are met/exceeded. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Joining our team comes with amazing perks and benefits Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T home phone Tuition reimbursement program Paid Time off and holidays - Employees receive 1 week of paid time off (PTO) after 6 months and 2 weeks after the first year. There are at least 6 company-designated holidays, and additional PTO is provided based on the bargaining group to which you are hired. Paid Parental Leave Medical/Dental/Vision coverage 401(k) plan Additional sick leave beyond what state and local law require may be available but is unprotected Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Career possibilities are limitless with AT&T. You will have the chance to round out your experience with training on the latest technology, devices and our entire lineup of products, services and promotions. If you're ready to take the lead as the voice of AT&T, we'd love to hear from you! If you are considering jobs like Wireless Sales, Call Center Representative, Customer Service Representative, Inbound Sales Representative, or Call Center Agent, this career move would be a great fit! #connectourcustomers Weekly Hours: 40 Time Type: Regular Location: Charlotte, North Carolina It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
    $23 hourly Auto-Apply 35d ago

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