B2B Sales Account Executive - Mobility
at&T job in Grand Rapids, MI
**This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered** . **Now offering a $5,500 Sign-on Bonus to join our team.** As a B2B Sales Account Executive - Mobility, you will proactively sell AT&T's mobility solutions and fiber-based broadband network to small and mid-market businesses. Your focus will be generating new revenue by hunting and prospecting within your territory through sales calls, networking, and relationship building. By uncovering client needs, you'll deliver customized, value-added solutions that address their business priorities. Success in this role depends on your ability to generate leads independently via external networks, cold calling, and door knocking, while maintaining a self-starter mindset and driving sales growth.
Join our expanding AT&T Territory sales team and unlock exceptional earning potential! Our compensation package features a competitive base salary plus a performance-based commission structure. At 100% of your sales target, annual earnings typically range from $83,800 to $103,200. Commission earnings are capped at 500% of target, allowing for an annual earning potential of $225,000 or more for high achievers. Don't wait-review the job description and apply today to be part of this exciting growth!
**What you'll do:**
Sales employees will concentrate on acquiring new business and conducting customer visits in the field. When not in the field, they are expected to collaborate with their team from their assigned office location, if available.
+ **Lead Generation and Prospecting** : Actively hunt for new leads within your assigned territory through external networks and cold calling, meeting or exceeding weekly quotas for cold calls and door knocks.
+ **Client Engagement** : Understand the communication and technology needs of small and mid-sized business customers. Present tailored growth opportunities and efficiencies to both current and potential clients.
+ **Account Development** : Develop new accounts and expand existing ones by establishing and nurturing long-term relationships with customers.
+ **Consultative Selling** : Utilize consultative selling skills to overcome objections, identify key trends, uncover customer needs, and leverage industry knowledge to find and close sales opportunities.
+ **Proposal Development** : Craft responses for Requests for Proposals (RFPs) and present products and services that can benefit customers.
+ **Strategic Initiatives** : Design and implement strategic initiatives to grow and retain the revenue stream of assigned complex accounts, ensuring high levels of customer satisfaction.
**What you'll need:**
+ **Hunter Mindset:** A relentless drive to seek out leads and close deals, coupled with resiliency and perseverance.
+ **Networking and Negotiation Skills** : Strong ability to network and negotiate effectively.
+ **Valid Driver's License** : Must have a valid driver's license with a satisfactory driving record, current auto insurance, and a reliable vehicle to meet the transportation needs of the market.
+ **Sales Targets** : Demonstrated ability to meet and/or exceed assigned sales targets.
**What you'll bring:**
+ **Sales Experience:** 2-5 years of outside sales and/or B2B sales experience, with a preference for outside telecommunications sales.
+ **Technical Knowledge:** Experience and knowledge in fiber broadband technology and mobility products and services.
+ **Sales Funnel Management:** Proficiency in managing sales funnels and previous experience with CRM systems.
**Becoming part of our team comes with amazing perks and benefits:**
+ Competitive Base Salary
+ Performance Based Commission
+ Paid Training
+ Medical/Dental/Vision coverage
+ 401(k) plan
+ Tuition reimbursement program
+ Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
+ Paid Parental Leave
+ Paid Caregiver Leave
+ Additional sick leave beyond what state and local law require may be available but is unprotected
+ Adoption Reimbursement
+ Disability Benefits (short term and long term)
+ Life and Accidental Death Insurance
+ Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
+ Employee Assistance Programs (EAP)
+ Extensive employee wellness programs
+ Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
Ready to close the deal on a career with AT&T?
Apply today!
\#MidMarketSales
**Weekly Hours:**
40
**Time Type:**
Regular
**Location:**
Grand Rapids, Michigan
It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws
We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status
Limited Term Automotive Technician
at&T job in Grand Rapids, MI
***** $5,000.00 Sign on Bonus ***** (Not applicable to internal employees) Our **Automotive Equipment Technicians** start off earning between **$782.50 to $1,987.50.** With our amazing opportunities, our average starting earnings begin at $59,072 per year. Individual starting salary may depend on geography, experience, expertise, and education/training.
**Joining our team comes with amazing perks and benefits:**
+ Medical/Dental/Vision coverage
+ 401(k) plan
+ Tuition reimbursement program
+ Paid Time off and holidays (With some exceptions bargained employees qualify for one week of PTO after 6 months of service and 2 weeks after the first year). At least 6 company designated holidays and additional PTO (based on bargaining group to which you are hired.
+ Sick leave
+ Paid Parental Leave
+ Adoption Reimbursement
+ Disability Benefits (short term and long term)
+ Life and Accidental Death Insurance
+ Supplemental benefit programs: critical illness, accident hospital indemnity/group legal
+ Employee Assistance Programs (EAP)
+ Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
An Automotive Equipment Technician performs diagnosis, maintenance and repair of a diversified fleet of vehicles and other motorized/non-motorized equipment. Duties may include but are not limited to the following:
1) Operates and maintains all motor vehicles and motor-driven tools.
2) Disburses gasoline; cleans, lubricates and paints motor vehicles.
3) Performs preventative maintenance including: inspections, adjustments, repairs and overhauls on all motor vehicle associated equipment (such as
brakes, electrical, ignition, cooling, transmission) and construction trailers.
4) Maintains on-going working knowledge of new technology and service procedures as they relate to automobiles and heavy equipment.
5) Repairs, services and tests electrical and hydraulic powered equipment such as: aerial lift, generator, pumps, winches and specialized underground
equipment and compressors.
6) Receives, records and analyzes reports of trouble on individual company motor vehicles and tools.
7) Categorizes repair requests by priority and prepares and distributes recommended workloads.
8) Orders or assists in ordering vehicles and/or specialized equipment parts. Maintains inventory and stock level in Motor Vehicle parts room.
9) Estimates repair costs. Negotiates and contracts service repairs to outside agencies/vendors and evaluates their performance. Analyzes and classifies
bills. May be required to repair minor body damage.
10) Uses standard and major automotive tools, power tools and welding equipment and associated written materials to accomplish this job.
11) Positions AT&T as the premier provider of choice.
12) Performs all other duties comparable to the above as assigned.
13) Uses and/or wears appropriate safety equipment and follows established safety practices and procedures.
**Our Automotive Equipment Technicians must have the following:**
+ Valid state driver's license
+ Class A Commercial Driver's License (CDL) strongly preferred
+ Non-negligent driving record
+ Meet 300 lbs. weight limit due to safety restrictions
+ Ability to pass a Department of Transportation Physical
+ Ability to lift and move up to 100lbs
**Additional Requirements**
Assignments which include driving vehicles that exceed weight restrictions established by state regulations will require all new hire candidates to meet mandated standards on the Department of Transportation (DOT) exams. These exams include a medical history, complete physical,
**PREREQUISITIES**
1) Certification in 5 categories of Mechanics Certification by the National Institute of Automotive Services Excellence (ASE) in Medium Heavy Trucks
or equivalent certification from an automobile/medium truck manufacturer (e.g., Ford, GM, Mack, Kenworth, International Daimler Chrysler), trade
school, or equivalent state license/certification.
2) These assignments require a minimum age of 18, an acceptable driving record and a valid driver's license.
3) Depending on assignment, may require a Class A Commercial Driver's License if driving vehicles over 26,000 lbs. after proper training and
qualification on state and company driving tests.
4) May require the ability to drive a vehicle with manual transmission, depending on assignment.
5) Satisfactory attendance record and performance ratings in present job.
6) Satisfactory results from a security investigation, unless previously required.
7) Other factors which may vary based on work group requirements
***SIGN-ON BONUS SCHEDULE** :
$2K after 60 days of service - Employee must have no COBC violations and no written disciplinary actions
$1K after completion of 6 months of service - Employee must have no COBC violations and no written disciplinary actions
$2K after completion of 1 year of service - Employee must have no COBC violations and no written disciplinary actions
Ready to take your career on the road to success? Apply today!
\#connectourcustomers
**Weekly Hours:**
40
**Time Type:**
Temporary (Fixed Term)
**Location:**
Grand Rapids, Michigan
It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws
We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status
Mobile Associate, Store-in-Store - Retail Sales
Grand Rapids, MI job
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees!
Job Overview
Mobile Associates, Store-in-Store are an integral part of the Retail Team responsible for bringing the T-Mobile brand to life within National Sales partner locations, where active customer engagement is crucial for success. They're ambassadors who create energy and excitement around our products and services. They are obsessed with the connected world and thrive in a high-traffic environment, where technology innovations, customer needs and the Retail experience are continuously evolving. Mobile Associates excel at building and deepening relationships with customers through meaningful interactions. They are skilled at identifying customer needs and are passionate about educating, demonstrating, and recommending solutions. Mobile Associate SiS, exceed their performance targets Doing it the Right Way, by excelling in sales, providing exceptional customer experiences, and meeting quality of sale metrics.
Job Responsibilities:
Proactively engages with a broad range of customers in a highly-traffic retail environment. You will use digital tools, communicate effectively, educate customers, and showcase the value of T-Mobile solutions.
As a Mobile Associate, you will consistently leverage digital self-serve tools during customer interactions and the onboarding process. You will identify customer needs and use solution-based selling techniques to fully demonstrate the value of T-Mobile products and services. By recommending wireless solutions, and an onboarding solution centric to helping customers understand how to self-serve and utilize the T-Mobile app for wireless needs, you will deepen relationships with customers and ensure their satisfaction.
Complete training on the T-Mobile in-store experience, new skills, products and processes, and knowledge of systems and reference resources. Review your personal results, current promotions, and updates on the Hub to be Customer Ready at all times. You will continuously learn and improve your skills to provide the best possible experience for our customers. Partner with nearby store locations to properly/fully on-board customers. Will perform skills practicing, knowledge sharing, store operations, opening and closing procedures. As part of these procedures, you will carry keys to the kiosk cabinets, lock/secure kiosk and assets, and report any lost keys or assets to your manager.
Customer obsessed. You are passionate, friendly, and engaging with customers. You are able to connect on a personal level, match the pace of the customer, build rapport, trust, and loyalty with every interaction. You are committed to providing exceptional service, and to exceeding customer expectations. You will proactively reach out to potential customers to further drive sales activity in your location. You are able to follow up with customers, capture referrals, manage Be Back processes, and build relationships with new and existing customers. As part of your role, you will have the ability to perform price overrides for our specialty offers specific to National Retail.
Builds relationships with nearby leadership and teams to help support the customer experience from account set up, to device support and account servicing.
Education and Work Experience:
High School Diploma/GED (Required)
- 6 months of customer service and/or sales experience, Retail environment preferred.
Knowledge, Skills and Abilities:
Customer Satisfaction Passionate customer advocate with the desire to be yourself when connecting and having fun with our customers. Effective at balancing customer experience and performance goals. (Required)
Team Building Desire to be a part of the game-changing T-Mobile store team. Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues. (Required)
Retail Sales
Competitive drive and confidence to succeed in a fast-paced sales environment. (Required)
Licenses and Certifications:
At least 18 years of age
Legally authorized to work in the United States
Travel:
Travel Required (Yes/No): No
DOT Regulated:
DOT Regulated Position (Yes/No): No
Safety Sensitive Position (Yes/No): No
Hourly Base Pay: $17.50, plus $5.00 per hour training pay.
Within the first 90 days working at T-Mobile, Mobile Associates receive on-the-job training and are eligible for hourly training pay. Once completed, Mobile Associates promote to the Mobile Expert role and become eligible for an annualized incentive target of $18,000/year. Actual incentives vary based on performance and full-time status. All employees at T-Mobile are guaranteed to earn $20/hour inclusive of base pay and incentives. And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant.
At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out
************************
.
Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable!
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ...@t-mobile.com or calling 1-844-###-####. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
Retail Service Associate
Grandville, MI job
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
Job Summary
Responsible for supporting the store team so that a best in class experience for customers can be delivered. Provides great support to customers and the store team while constantly striving for improvement. Maintains accurate inventory, clean stores, tight back of house spaces and ensures excited customers who come back to learn more. Works on straight forward tasks using established procedures.
Job Description
Core Responsibilities
Provides strong understanding and enthusiasm for technology, especially company products and services and is a go-to resource who supports the store team in the front and back of the store.
Constantly scans the sales floor to ensure counters, devices, accessories and walkways are accessible, clean and functioning and reports to leadership when exceptions are found.
Greets customers during busiest moments, ensures they are connected to a sales consultant in a timely manner and is well prepared to demonstrate company technology to new customers to ensure they know the basics and encourage them to return.
Frequently checks and inspects the back of the store for clean, secure and appropriately placed inventory. Assists with receiving inventory and properly stocking the back of house to store standards.
Helps the leadership team by conducting the weekly cycle count process and helps look for opportunities to improve the store count process.
Knows current processes and procedures and suggests improvements that enhance the customer and/or store experience.
Readily adjusts and adapts to store management priorities and direction always demonstrating professionalism and integrity.
Must be able to carry and lift up to 25 pound boxes, stand and move about the store constantly.
Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
Other duties and responsibilities as assigned.
Employees at all levels are expected to:
Understand our Operating Principles; make them the guidelines for how you do your job.
Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
Win as a team - make big things happen by working together and being open to new ideas.
Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
Drive results and growth.
Support a culture of inclusion in how you work and lead.
Do what's right for each other, our customers, investors and our communities.
Disclaimer:
This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Skills
Communication, Customer-Focused, Professional Integrity, Resilience, Self Motivation, Teamwork, Workplace Organization
Compensation
Base Pay: $15.00
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.
Education
High School Diploma / GED
Certifications (if applicable)
Relevant Work Experience
0-2 YearsComcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Auto-ApplyAcct Exec 3, Enterprise Direct Sales Strategy
Grand Rapids, MI job
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
Job Summary
Responsible for the sales strategy of Comcast High Capacity Ethernet Networks, Internet, Video and Voice-based services to Government, Education and Medical institutions (G.E.M.) as well as complex enterprise customers. Works as part of a team to drive sales by focusing on acquisition, development and management of strategic prospective clients in designated territories. Designs and delivers live sales presentations to prospective strategic clients, develops relationships with clients and the community and positions the Comcast brand as key components of the sales strategy, in keeping with Comcast's touchstones. Has in-depth experience, knowledge and skills in own discipline. Usually determines own work priorities. Acts as a resource for colleagues with less experience.
Job Description
Core Responsibilities
Creates and delivers face-to-face sales presentations to strategic prospective clients that demonstrate knowledge of the latest Comcast products and services. Sells with goals of exceeding departmental financial and unit targets. Stays abreast of competitive landscape and emerging technologies to best position Comcast Business Services in the marketplace.
Develops the strategy of the sales territory, including identifying strategic partnerships, planning the development of a territory and cultivating of local partnerships and organizational affiliations. Actively researches and generates new leads with targeted businesses through various prospecting activities, including cold calling, canvassing, customer referrals and partner relationships. Actively seeks ways to promote and position the Comcast brand within territory.
Retains customer base by delivering on the Comcast credo, ensuring a superior customer experience. Maintains and builds customer relationship to drive customer retention. Works with internal teams to ensure operational efficiencies and service levels meet and exceed customer expectations through strong customer service orientation with excellent follow up skills.
Maintains accurate and quality sales records and prepares sales and activity reports as required.
Attends out-of-the-office meeting with customers on a regular basis and demonstrates excellent verbal and written skills and skill presenting, persuading and negotiating.
Demonstrates some knowledge of Network Design, MAN technologies & designs including DSx, OC-x, WDM, Ethernet, Internet Technologies, Functionality & Services, Voice Network Technologies (including VoIP), Data Networking Technologies, Functionality & Services (LAN, MAN, WAN, VPN), Networking Protocols (with an emphasis on Layers 1,2, & 3), Customer Premise Equipment (voice & data), Business Continuity/Disaster Recovery concepts and E-rate Contracting Processes and Procedures.
Consistent exercise of independent judgment and discretion in matters of significance.
Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
Other duties and responsibilities as assigned.
Employees at all levels are expected to:
Understand our Operating Principles; make them the guidelines for how you do your job.
Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
Win as a team - make big things happen by working together and being open to new ideas.
Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
Drive results and growth.
Support a culture of inclusion in how you work and lead.
Do what's right for each other, our customers, investors and our communities.
Disclaimer:
This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Skills
Cold Calling, Customer Experience (CX), Customer Relationships, Network Technologies, Sales
We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality-to help support you physically, financially and emotionally through the big milestones and in your everyday life.
Please visit the benefits summary on our careers site for more details.
Education
Bachelor's DegreeWhile possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Certifications (if applicable)
Relevant Work Experience
5-7 YearsComcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Auto-ApplySpec-Retail
Grand Rapids, MI job
When you join Verizon
You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.
What you'll be doing...
As a full-time Verizon Retail Sales Associate, you'll have the opportunity to grow your career with a team focused on unlocking your full potential and sales success within one of our retail stores. Here's what you can expect:
Generate retail sales by using your passion for cutting-edge technology, and exceptional customer service to expand the Verizon network.
Learn and uncover customers' needs by creating connections and asking the right questions.
Position product insights and solution recommendations to provide customers with a complete top-down sales solution.
Close sales by using phenomenal communication skills to fulfill customer needs with simple and intuitive tech solutions.
Continuously develop yourself through ongoing training and up-skill in operational functions across merchandising and inventory.
Potential to grow your customer base by placing outbound calls and sending text messages to current Verizon customers who are interested in our products and services.
Opportunities to engage with the community outside of the store to expand your loyal customer base, including at off-site Verizon sponsored events.
We're hiring immediately! This isn't your typical entry-level retail position. Whether you're just starting out or have years of sales experience, you can earn $16.00 to $21.00 per hour in base pay, plus up to $16,000 a year in individual-based commissions if you hit all your sales goals. Planning to go above and beyond? With our commission program, the opportunities are unlimited for employees who exceed their sales goals. Top performers could make an extra $14,500 or more in individual-based commissions, giving you the chance to earn a total of $65,000+ to $73,500+ annually. Compensation varies by geography, hours worked, and performance.
Our comprehensive benefits (starting day one) and perks are designed to help you move forward in your career and in your life outside of Verizon. From health and well-being benefits to investment in your education and career, we've got you covered!
Best in class medical, dental, and vision
Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions to the plan, qualified student loan repayments, or a combination of both
Sales recognition programs that have, in the past, awarded top performers with all inclusive travel to domestic and international destinations, gifts, and other incentives
Five weeks of paid time off (vacation, holidays, personal days)
8 weeks of paid parental leave for eligible new parents (for new moms, when paired with short-term disability, this benefit provides up to 16 weeks of paid time-off)
Up to $8K per year in tuition assistance
Discounts up to 50% off on Verizon products and services
Additional employee discounts on attractions, automotive, travel and more.
This position is a great way to jumpstart your career! One in five Verizon Retail employees received lateral or promotional moves in 2024. Too good to be true? Hear from our Verizon Retail team members on what it's like to be part of a team that invests in you. From our in-person new hire experience and award-winning training programs to our culture of learning and amazing benefits, you'll be able to apply your skills while elevating your career.
What we're looking for...
You'll need to have:
High school diploma or GED.
One or more years of relevant experience required, demonstrated through work experience and/or military experience.
Willingness to work evenings, weekends, and holidays (you'll know your schedule four weeks in advance).
Openness to pick up additional shifts and earn more income, typically during the summer months, November through December, and/or during peak vacation periods.
Even better if you have one or more of the following:
Experience working in a commission-based environment.
Demonstrated sales experience communicating with customers to find solutions.
Customer service experience.
If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every “even better” qualification listed above.
After you apply…
You may be required to take an assessment. It takes about 19 minutes to complete. If you're selected to move forward, one of our recruiters will reach out to tell you more about the role and answer your questions.
Where you'll be working In this worksite-based role, you'll work onsite at a defined location(s).Scheduled Weekly Hours40Equal Employment Opportunity
Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.
Benefits and Compensation
Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we've got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.
This is a commission based position with the potential to earn more.
Auto-ApplyD2C Broadband Specialist
Grand Rapids, MI job
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees!
Job Overview
The Specialist, Broadband at T-Mobile is instrumental in expanding our customer base by actively engaging with potential customers through door-to-door interactions. This role involves presenting T-Mobile's latest offers, answering queries, and facilitating the transition of customers to our services, thereby driving the success of the Direct to Consumer sales program. Reporting to the Sr. Manager, Direct to Consumer Sales, this position is crucial for achieving sales targets within the Direct to Consumer segment. This role embodies the brand's energy and integrity, enhancing customer experiences and contributing to the growth of new markets. Through their efforts, they play a vital role in maintaining T-Mobile's reputation for bold and innovative service delivery.Job Responsibilities:
Engages and achieves sales targets with potential customers through door-to-door and other community interactions to present T-Mobile's latest offers and services
Engages in post-sales follow-up with customers as needed to support an exceptional customer experience
Education and Work Experience:
High School Diploma/GED General Education (Required)
Bachelor's Degree Business or Marketing (Preferred)
Less than 2 years - Engaging with customers in a direct sales or retail environment, particularly in telecommunications or consumer electronics
Less than 2 years - Presenting and explaining complex product offerings effectively to potential customers
Less than 2 years - Working in a target-driven sales role, with a proven track record of meeting or exceeding sales targets
Knowledge, Skills and Abilities:
Sales Proficiency in direct consumer sales, with a focus on door-to-door sales tactics to effectively engage and expand the customer base. (Required)
Communication Exceptional verbal and effective written communication skills necessary for articulating T-Mobile's offers clearly and interacting persuasively with potential customers. (Required)
Customer Engagement Strong ability to connect with customers, address their inquiries, and facilitate a seamless integration into T-Mobile services, enhancing customer satisfaction and loyalty. (Required)
Negotiation Advanced negotiation capabilities to secure sales agreements and achieve or exceed set sales targets. (Required)
Problem Solving Competence in identifying and resolving issues during the sales process, ensuring a smooth customer experience. (Required)
Adaptability Flexibility to modify sales approaches based on varying customer needs and evolving market conditions, maintaining effectiveness across scenarios. (Required)
Product Presentation: Skill in delivering engaging and informative presentations about T-Mobile's products and services to potential customers. (Required)
Licenses and Certifications:
Certified Sales Professional (CSP): Certification that demonstrates knowledge and skills in sales strategies, customer interaction, and closing techniques. (Preferred)
Certified Professional in Learning and Performance (CPLP): Certification that enhances skills in delivering effective training and performance improvement interventions, useful for educating customers and teams about products. (Preferred)
At least 18 years of age
Legally authorized to work in the United States
Travel:
Travel Required (Yes/No): Yes
DOT Regulated:
DOT Regulated Position (Yes/No): No
Safety Sensitive Position (Yes/No): No
Base Pay: $30,000.00Annualized Incentive Target: $48,600
Successful candidate's actual incentive earnings vary based on performance and full-time status. All employees at T-Mobile, are guaranteed to earn $20/hour inclusive of base pay and incentives. And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant.
At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out
************************
.
Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable!
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling **************. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
Auto-ApplySAP Basis Lead
Grand Rapids, MI job
**Introduction** Hiring manager and Recruiter should collaborate to create the relevant verbiage. **Your role and responsibilities** * Lead end-to-end migration projects from ECC or legacy systems to S/4HANA on RISE for all SAP Basis related tasks. * Manage a team of SAP Basis administrators on- and offshore
* Understand activation of SAP BTP services
* Create Subaccounts and Directories in SAP BTP following the proposed Architecture
* Integrate SAP systems with SAP BTP services and third-party applications.
* Collaborate with functional teams, Client, and SAP ECS
* Configure and Monitor system performance using SAP Solution Manager and Cloud ALM.
* Document technical processes.
**Required technical and professional expertise**
* 8+ years in SAP Basis administration.
* 3+ years in S/4HANA migration projects (Greenfield/Brownfield).
* Strong knowledge of RISE with SAP architecture and hyperscaler platforms (AWS, Azure, GCP).
* Expertise in SAP HANA administration .
* Knowledge of SAP BTP Integration Suite and Extension Suite.
* Understanding of networking, load balancing, and SAP Web Dispatcher.
* Strong troubleshooting and performance optimization skills.
**Preferred technical and professional experience**
* SAP Certified Technology Associate - S/4HANA.
* SAP Certified Technology Associate - SAP BTP.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Sales & Service Technician II (Field Install & Repair) (TERM)
Grand Ledge, MI job
Job Title: Sales & Service Technician II (Field Install & Repair) (TERM) Union: IBEW 1106 - CBA 032 Hiring Manager: Daniel Blue # of Openings: 3 Wage Range: $20.57 - $36.12 per hour (6 months to 24 months)
Summary:
Installs, maintains and/or repairs network facilities and associated apparatus from the station equipment to the line card. Performs other related duties.
General Duties:
Duties include, but are not limited to, the following:
* Driving: Frequent
* Travel: Moderate
* Install and maintain inside wire for residential/business broadband (HSI/Video) service
* Install an array of networking equipment, including Fiber to the House, ONT, Wireless routers, Modems, and Gateways.
* Install all wiring, and equipment as required for broadband continuity, digital subscriber carriers and associated broadband equipment, such as DSLAMS (Digital Subscriber Line Access Multiplier), Residential Gateways, and HSI (High-Speed Interface), and business class routers
* Performs all types of cable construction and maintenance work associated with all network facilities; including repairs on conduit and manholes, cross-connections to switching equipment, removing and replacing line cards in central office/pair gain units
* Read and understand service orders and trouble tickets, outside plant drawings, circuit diagrams and electrical schematics
* Perform maintenance repair and preventable maintenance on buried, aerial and underground cable/fiber using various plant elements
* Performs Aerial work that requires work to be performed from pole climbing, ladder, and bucket trucks. Possible add
* Place aerial and buried plant and service drops
* Navigate web, set up Business/Residential computers and demonstrate to customers
* Support and actively participate in the promotion of Company products and services
* Must be able to adapt to changes in the business that include advances in technology and new skills and procedures
* Aids/assists other departments and contractors as required; be self-motivated; mentor co-workers; follow through on assignments in a timely manner
Qualifications:
* High School Diploma or equivalent
* Experience in telecommunications installation and maintenance
* Basic keyboard and software skills
* Must complete pole climbing certification, for which an individual cannot exceed 275 lbs.; fully clothed and with proper footwear
* Must complete company provided training and demonstrate ability to complete full installs
* Ability to work independently and desire to work 'face-to-face' with customer
* Ability to work outdoors in adverse weather conditions and in isolated or confined spaces
* Valid driver's license and satisfactory driving record; CDL preferred
* Must be available for flexible scheduling, holidays, after hours and call-outs
* TESTS: Results obtained in standard tests for this position must meet minimum requirements established by the Company, in accordance with Company policy
Physical Requirements:
* Climbing poles and ladders; frequent lifting of up to 75 pounds; pushing, reaching, bending and stooping; manual dexterity; good sense of balance; ability to sit or stand for long periods and good color vision.
Tools and Equipment Used:
* Cable Locator
* Hand Tools
* Hand Held Terminal
* Various Test Equipment
* 4 Tel Test System
* Laptop Computer
* Splicing Equipment
* Fiber Optic Testing Equipment
IMPORTANT: Additional Information
* You are being hired with the express understanding that your employment will terminate within a 6-24 month time frame.
* You will remain in the same occupation into which you have been hired for the duration of your term of employment.
* You will receive all the benefits to which regular ("permanent") employees are entitled except for any contractual layoff or termination allowance.
* Before the Company hires a regular full-time employee to fill a vacancy, the Company will give first preference to any qualified term employee who is performing at a satisfactory level in the job title, work group, and geographic location in which the vacancy exists.
We are deeply committed to attracting talented team members in the US from all backgrounds regardless of race, age, gender, ethnicity, religion, sexual orientation, disability status, or nationality. However, at this time, we are not sponsoring any Visas.
Connecting communities is at the heart of what we do. We are committed to building a team that reflects the communities we serve. If your background and experiences are aligned with our passion to improve digital access across America, we encourage you to apply and help us achieve our mission to #BuildGigabitAmerica.
Frontier Communications is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.
Director Business Services Sales
Grand Rapids, MI job
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
Job Summary
Responsible for effectively directing and monitoring the sales of integrated communication structure to small-to-medium business customers in an effort to maximize sales revenues and meet corporate objectives on a consistent basis. Directs and develops Managers/Supervisors in the field operation area. Provides leadership and direction for multiple functional areas. Manages professionals at manager, supervisor and professional levels. Ensures appropriate resources to achieve financial and business objectives. Influences, shapes and integrates strategy for functional area(s).
Job Description
Core Responsibilities
* Develops a consultative business-to-business sales culture through strong leadership and coaching. Leads by example by modeling the Comcast Credo, Touchstones and Promise.
* Coaches, reviews, rewards, motivates, disciplines and terminates managers in the field sales, Sales Engineering and Sales Support areas. Evaluates effectiveness of managers and implements necessary changes. Addresses personnel issues/performance issues in accordance with Company policy.
* Possesses an excellent knowledge of Company's products/services, pricing practices and selling skills to effectively oversee small-to-medium business sales deployment of new products and services that target the enterprise segment.
* Monitors and prepares reports and forecasts monthly, quarterly and annual sales results and other activity and performance measures through experience with processing and analyzing of data.
* Develops, plans and coordinates seminars, sale incentive plans and other strategies to achieve business unit objectives. Exhibits excellent written and oral communications, interpersonal skills and planning, presentation and organizational skills.
* Identifies and implements improvements in business processes yielding, increased sales performance and/or operational efficiency. through excellent time management, decision-making and human relations skills.
* Establishes and cultivates effective business relationships, both cross-functionally and with Division and Corporate Business Services teams and with internal organizations to ensure maximum effectiveness of the sales organization.
* Manages and monitors small-to-medium business sales channels within budgeted sales and expense targets.
* Consistent exercise of independent judgment and discretion in matters of significance.
* Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
* Other duties and responsibilities as assigned.
Employees at all levels are expected to:
* Understand our Operating Principles; make them the guidelines for how you do your job.
* Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
* Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
* Win as a team - make big things happen by working together and being open to new ideas.
* Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
* Drive results and growth.
* Support a culture of inclusion in how you work and lead.
* Do what's right for each other, our customers, investors and our communities.
Disclaimer:
* This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Skills
Business Sales, Coaching, Employee Development, Leadership, Sales Development, Sales Optimization, Strategic Objectives
We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality-to help support you physically, financially and emotionally through the big milestones and in your everyday life.
Please visit the benefits summary on our careers site for more details.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Certifications (if applicable)
Relevant Work Experience
10 Years +
Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Auto-ApplyXfinity Retail Sales Consultant
Grand Rapids, MI job
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
**Job Summary**
Who we are:
$22.69 + Hourly (Salary is $15.00 Base + Targeted Commission)
- Great Places to Work has named Comcast NBCUniversal one of its '100 Best Companies to Work For'
- For the sixth time, Comcast is named a Top Company in the U.S. by LinkedIn
- Comcast is named a top 20 company on DiversityInc's 'Top 50' List
At Comcast, we are innovators and leaders-inventing groundbreaking technology, crafting outstanding entertainment experiences for millions every day, and taking extraordinary care of our customers. We are the largest 1Gig network in America and the diverse talents of our people have propelled us to be a Fortune 40 industry leader. Our teammates go above and beyond to make sure our customers are satisfied and can't envision going anywhere else. We take pride in our work, products, services, and dedication to the community. We are always open to new insights to improve our efficiency, drive strong results, and deliver a great experience for employees and customers alike.
**Job Description**
**Core Responsibilities**
+ Passionately represents products and services by sharing and demonstrating product and sales know-how with customers. Provides product demonstrations to educate customers on full product capabilities to maximize their experience.
+ Takes a customer-first approach with all customer interactions. Listens and evaluates customer needs and provides appropriate solutions.
+ Achieves sales and customer experience goals and objectives.
+ Provides comprehensive customer onboarding activities and ensures customers fully understand how to use and manage all company products/services and gains their consent.
+ Performs operational and administrative tasks.
+ Partners with customer care to resolve customer issues, as appropriate.
+ Consistently demonstrates sales excellence and professionalism with integrity and a warm and friendly demeanor to customers and teammates.
+ Complies with all company and retail operational policies and procedures.
+ Completes training requirements and actively engage in team huddles and learning.
+ Knows and understands sales compensation plan and its key elements.
+ Must be able to work a flexible schedule that includes evenings, weekends, holidays, variable schedule(s) and overtime as needed. May be asked to work in alternate stores outside of home base store. Regular, consistent and punctual attendance.
+ Must be able to carry and lift up to 25 pound boxes, stand and move about the store constantly.
+ Other duties and responsibilities as assigned.
**Employees at all levels are expected to:**
+ Understand our Operating Principles; make them the guidelines for how you do your job.
+ Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
+ Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
+ Win as a team - make big things happen by working together and being open to new ideas.
+ Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
+ Drive results and growth.
+ Support a culture of inclusion in how you work and lead.
+ Do what's right for each other, our customers, investors and our communities.
**Disclaimer:**
+ This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
**Skills:**
Customer-Focused; Workplace Organization; Persuasion; Teamwork; Technical Knowledge; Self Motivation; Communication; Critical Thinking Problem Solving; Resilience; Professional Integrity
**Salary:**
Base Pay: $15.00
The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.
Total Target Compensation (Base Pay plus Targeted Commission): $22.69 USD
Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary (********************************** on our careers site for more details.
**Education**
High School Diploma / GED
**Certifications (if applicable)**
**Relevant Work Experience**
2-5 Years
**Job Family Group:** Sales
Retail Service Associate
Kentwood, MI job
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
Job Summary
Responsible for supporting the store team so that a best in class experience for customers can be delivered. Provides great support to customers and the store team while constantly striving for improvement. Maintains accurate inventory, clean stores, tight back of house spaces and ensures excited customers who come back to learn more. Works on straight forward tasks using established procedures.
Job Description
Core Responsibilities
Provides strong understanding and enthusiasm for technology, especially company products and services and is a go-to resource who supports the store team in the front and back of the store.
Constantly scans the sales floor to ensure counters, devices, accessories and walkways are accessible, clean and functioning and reports to leadership when exceptions are found.
Greets customers during busiest moments, ensures they are connected to a sales consultant in a timely manner and is well prepared to demonstrate company technology to new customers to ensure they know the basics and encourage them to return.
Frequently checks and inspects the back of the store for clean, secure and appropriately placed inventory. Assists with receiving inventory and properly stocking the back of house to store standards.
Helps the leadership team by conducting the weekly cycle count process and helps look for opportunities to improve the store count process.
Knows current processes and procedures and suggests improvements that enhance the customer and/or store experience.
Readily adjusts and adapts to store management priorities and direction always demonstrating professionalism and integrity.
Must be able to carry and lift up to 25 pound boxes, stand and move about the store constantly.
Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
Other duties and responsibilities as assigned.
Employees at all levels are expected to:
Understand our Operating Principles; make them the guidelines for how you do your job.
Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
Win as a team - make big things happen by working together and being open to new ideas.
Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
Drive results and growth.
Support a culture of inclusion in how you work and lead.
Do what's right for each other, our customers, investors and our communities.
Disclaimer:
This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Skills
Communication, Customer-Focused, Professional Integrity, Resilience, Self Motivation, Teamwork, Workplace Organization
Compensation
Base Pay: $15.00
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.
Education
High School Diploma / GED
Certifications (if applicable)
Relevant Work Experience
0-2 YearsComcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Auto-ApplySAP Basis Lead
Grand Rapids, MI job
Introduction Hiring manager and Recruiter should collaborate to create the relevant verbiage. In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.
Your role and responsibilities
* Lead end-to-end migration projects from ECC or legacy systems to S/4HANA on RISE for all SAP Basis related tasks.
* Manage a team of SAP Basis administrators on- and offshore
* Understand activation of SAP BTP services
* Create Subaccounts and Directories in SAP BTP following the proposed Architecture
* Integrate SAP systems with SAP BTP services and third-party applications.
* Collaborate with functional teams, Client, and SAP ECS
* Configure and Monitor system performance using SAP Solution Manager and Cloud ALM.
* Document technical processes.
Required education
Bachelor's Degree
Required technical and professional expertise
* 8+ years in SAP Basis administration.
* 3+ years in S/4HANA migration projects (Greenfield/Brownfield).
* Strong knowledge of RISE with SAP architecture and hyperscaler platforms (AWS, Azure, GCP).
* Expertise in SAP HANA administration .
* Knowledge of SAP BTP Integration Suite and Extension Suite.
* Understanding of networking, load balancing, and SAP Web Dispatcher.
* Strong troubleshooting and performance optimization skills.
Preferred technical and professional experience
* SAP Certified Technology Associate - S/4HANA.
* SAP Certified Technology Associate - SAP BTP.
ABOUT BUSINESS UNIT
IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.
YOUR LIFE @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
ABOUT IBM
IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
OTHER RELEVANT JOB DETAILS
IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.
The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.
Acct Mgr 2, Enterprise Direct Sales
Grand Rapids, MI job
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
Job Summary
Responsible for providing strategic account management and financial sales leadership for an assigned portfolio of existing mid-market customers. Develop and manage overall account strategies for specific named account customers, including identification of incremental revenue opportunities and retention of embedded base services. Responsible for overall customer relationship management and customer satisfaction in addition to delivering annual customer revenue and retention objectives on a consistent basis, to meet and exceed the end to end experience expectations of these enterprise customers.
Job Description
Core Responsibilities
Meet or exceed monthly sales quota through identification and closing of incremental sales and revenue opportunities.
Proactively and consistently engage customers to understand the changing business needs of their set of customer accounts to identify upselling/cross selling and new product revenue growth opportunities.
Renew customer contracts to protect and grow existing revenue streams.
Maintains excellent knowledge of Company's products/services, pricing practices and selling skills to effectively ensure positioning and alignment of Company Business Services with assigned accounts.
Initiate and deliver proposed solutions to meet the needs of the assigned customers as it relates to Advanced Voice, Metro Ethernet, Active Core, SD-WAN, Manager Router and other Business Class products, as appropriate.
Maintain customer satisfaction and serve as the primary escalation point for any customer issues that arise. Proactively coordinates efforts with other internal teams and groups to ensure effective resolution.
Manage the cultivation, execution and delivery of sales and services to local and regional accounts in the Enterprise and mid-market segment.
Collaborate with Sales, Finance and Operations leadership to develop specific account management plans to meet assigned accounts needs and an overall strategy to optimize sales and retention opportunities.
Position and sell Company Business Class services across multiple organizational levels including but not limited to C-level and Executive level personnel.
Management of existing revenue, sales opportunities, quota, funnels and forecasts consistent with Region, Division and Corporate sales, service and operational goals and objectives.
Possesses excellent written and oral communications, interpersonal skills and planning, presentation and organizational skills.
Consistent exercise of independent judgment and discretion in matters of significance.
Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
Other duties and responsibilities as assigned.
Employees at all levels are expected to:
Understand our Operating Principles; make them the guidelines for how you do your job.
Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
Win as a team - make big things happen by working together and being open to new ideas.
Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
Drive results and growth.
Support a culture of inclusion in how you work and lead.
Do what's right for each other, our customers, investors and our communities.
Disclaimer:
This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Skills
Account Management, Customer Relationships, Relationship Building, Sales
We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality-to help support you physically, financially and emotionally through the big milestones and in your everyday life.
Please visit the benefits summary on our careers site for more details.
Education
Bachelor's DegreeWhile possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Certifications (if applicable)
Relevant Work Experience
7-10 YearsComcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Auto-ApplySales & Service Technician II (Field Install & Repair)
Grand Ledge, MI job
Job Title: Sales & Service Technician II (Field Install & Repair) Union: IBEW 1106 - CBA 032 Hiring Manager: Daniel Blue # of Openings: 1 Posting Dates: 11/14/25-11/21/25 Wage Range: $20.57 - $36.12 per hour
Summary:
Installs, maintains and/or repairs network facilities and associated apparatus from the station equipment to the line card. Performs other related duties.
General Duties:
Duties include, but are not limited to, the following:
* Driving: Frequent
* Travel: Moderate
* Install and maintain inside wire for residential/business broadband (HSI/Video) service
* Install an array of networking equipment, including Fiber to the House, ONT, Wireless routers, Modems, and Gateways.
* Install all wiring, and equipment as required for broadband continuity, digital subscriber carriers and associated broadband equipment, such as DSLAMS (Digital Subscriber Line Access Multiplier), Residential Gateways, and HSI (High-Speed Interface), and business class routers
* Performs all types of cable construction and maintenance work associated with all network facilities; including repairs on conduit and manholes, cross-connections to switching equipment, removing and replacing line cards in central office/pair gain units
* Read and understand service orders and trouble tickets, outside plant drawings, circuit diagrams and electrical schematics
* Perform maintenance repair and preventable maintenance on buried, aerial and underground cable/fiber using various plant elements
* Performs Aerial work that requires work to be performed from pole climbing, ladder, and bucket trucks. Possible add
* Place aerial and buried plant and service drops
* Navigate web, set up Business/Residential computers and demonstrate to customers
* Support and actively participate in the promotion of Company products and services
* Must be able to adapt to changes in the business that include advances in technology and new skills and procedures
* Aids/assists other departments and contractors as required; be self-motivated; mentor co-workers; follow through on assignments in a timely manner
Qualifications:
* High School Diploma or equivalent
* Experience in telecommunications installation and maintenance
* Basic keyboard and software skills
* Must complete pole climbing certification, for which an individual cannot exceed 275 lbs.; fully clothed and with proper footwear
* Must complete company provided training and demonstrate ability to complete full installs
* Ability to work independently and desire to work 'face-to-face' with customer
* Ability to work outdoors in adverse weather conditions and in isolated or confined spaces
* Valid driver's license and satisfactory driving record; CDL preferred
* Must be available for flexible scheduling, holidays, after hours and call-outs
* TESTS: Results obtained in standard tests for this position must meet minimum requirements established by the Company, in accordance with Company policy
Physical Requirements:
* Climbing poles and ladders; frequent lifting of up to 75 pounds; pushing, reaching, bending and stooping; manual dexterity; good sense of balance; ability to sit or stand for long periods and good color vision.
Tools and Equipment Used:
* Cable Locator
* Hand Tools
* Hand Held Terminal
* Various Test Equipment
* 4 Tel Test System
* Laptop Computer
* Splicing Equipment
* Fiber Optic Testing Equipment
We are deeply committed to attracting talented team members in the US from all backgrounds regardless of race, age, gender, ethnicity, religion, sexual orientation, disability status, or nationality. However, at this time, we are not sponsoring any Visas.
Connecting communities is at the heart of what we do. We are committed to building a team that reflects the communities we serve. If your background and experiences are aligned with our passion to improve digital access across America, we encourage you to apply and help us achieve our mission to #BuildGigabitAmerica.
Frontier Communications is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.
B2B Sales Account Executive - Fiber
at&T job in Grand Rapids, MI
**This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered** . **Now offering a $5,500 Sign-on Bonus to join our team.** As a B2B Sales Account Executive - Fiber, you will proactively sell AT&T's mobility solutions and fiber-based broadband network to small and mid-market businesses. Your focus will be generating new revenue by hunting and prospecting within your territory through sales calls, networking, and relationship building. By uncovering client needs, you'll deliver customized, value-added solutions that address their business priorities. Success in this role depends on your ability to generate leads independently via external networks, cold calling, and door knocking, while maintaining a self-starter mindset and driving sales growth.
Join our expanding AT&T Territory sales team and unlock exceptional earning potential! Our compensation package features a competitive base salary plus a performance-based commission structure. At 100% of your sales target, annual earnings typically range from $83,800 to $103,200. Commission earnings are capped at 500% of target, allowing for an annual earning potential of $225,000 or more for high achievers. Don't wait-review the job description and apply today to be part of this exciting growth!
**What you'll do:**
Sales employees will concentrate on acquiring new business and conducting customer visits in the field. When not in the field, they are expected to collaborate with their team from their assigned office location, if available.
+ **Lead Generation and Prospecting** : Actively hunt for new leads within your assigned territory through external networks and cold calling, meeting or exceeding weekly quotas for cold calls and door knocks.
+ **Client Engagement** : Understand the communication and technology needs of small and mid-sized business customers. Present tailored growth opportunities and efficiencies to both current and potential clients.
+ **Account Development** : Develop new accounts and expand existing ones by establishing and nurturing long-term relationships with customers.
+ **Consultative Selling** : Utilize consultative selling skills to overcome objections, identify key trends, uncover customer needs, and leverage industry knowledge to find and close sales opportunities.
+ **Proposal Development** : Craft responses for Requests for Proposals (RFPs) and present products and services that can benefit customers.
+ **Strategic Initiatives** : Design and implement strategic initiatives to grow and retain the revenue stream of assigned complex accounts, ensuring high levels of customer satisfaction.
**What you'll need:**
+ **Hunter Mindset:** A relentless drive to seek out leads and close deals, coupled with resiliency and perseverance.
+ **Networking and Negotiation Skills** : Strong ability to network and negotiate effectively.
+ **Valid Driver's License** : Must have a valid driver's license with a satisfactory driving record, current auto insurance, and a reliable vehicle to meet the transportation needs of the market.
+ **Sales Targets** : Demonstrated ability to meet and/or exceed assigned sales targets.
**What you'll bring:**
+ **Sales Experience:** 2-5 years of outside sales and/or B2B sales experience, with a preference for outside telecommunications sales.
+ **Technical Knowledge:** Experience and knowledge in fiber broadband technology and mobility products and services.
+ **Sales Funnel Management:** Proficiency in managing sales funnels and previous experience with CRM systems.
**Becoming part of our team comes with amazing perks and benefits:**
+ Competitive Base Salary
+ Performance Based Commission
+ Paid Training
+ Medical/Dental/Vision coverage
+ 401(k) plan
+ Tuition reimbursement program
+ Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
+ Paid Parental Leave
+ Paid Caregiver Leave
+ Additional sick leave beyond what state and local law require may be available but is unprotected
+ Adoption Reimbursement
+ Disability Benefits (short term and long term)
+ Life and Accidental Death Insurance
+ Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
+ Employee Assistance Programs (EAP)
+ Extensive employee wellness programs
+ Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
Ready to close the deal on a career with AT&T?
Apply today!
\#MidMarketSales
**Weekly Hours:**
40
**Time Type:**
Regular
**Location:**
Grand Rapids, Michigan
It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws
We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status
Retail Sales Consultant
Grand Rapids, MI job
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
Job Summary
Who we are:
$22.69 + Hourly (Salary is $15.00 Base + Targeted Commission)
• Great Places to Work has named Comcast NBCUniversal one of its ‘100 Best Companies to Work For'
• For the sixth time, Comcast is named a Top Company in the U.S. by LinkedIn
• Comcast is named a top 20 company on DiversityInc's ‘Top 50' List
At Comcast, we are innovators and leaders-inventing groundbreaking technology, crafting outstanding entertainment experiences for millions every day, and taking extraordinary care of our customers. We are the largest 1Gig network in America and the diverse talents of our people have propelled us to be a Fortune 40 industry leader. Our teammates go above and beyond to make sure our customers are satisfied and can't envision going anywhere else. We take pride in our work, products, services, and dedication to the community. We are always open to new insights to improve our efficiency, drive strong results, and deliver a great experience for employees and customers alike
Job Description
Core Responsibilities
Passionately represents products and services by sharing and demonstrating product and sales know-how with customers. Provides product demonstrations to educate customers on full product capabilities to maximize their experience.
Takes a customer-first approach with all customer interactions. Listens and evaluates customer needs and provides appropriate solutions.
Achieves sales and customer experience goals and objectives.
Provides comprehensive customer onboarding activities and ensures customers fully understand how to use and manage all company products/services and gains their consent.
Performs operational and administrative tasks.
Partners with customer care to resolve customer issues, as appropriate.
Consistently demonstrates sales excellence and professionalism with integrity and a warm and friendly demeanor to customers and teammates.
Complies with all company and retail operational policies and procedures.
Completes training requirements and actively engage in team huddles and learning.
Knows and understands sales compensation plan and its key elements.
Must be able to work a flexible schedule that includes evenings, weekends, holidays, variable schedule(s) and overtime as needed. May be asked to work in alternate stores outside of home base store. Regular, consistent and punctual attendance.
Must be able to carry and lift up to 25 pound boxes, stand and move about the store constantly.
Other duties and responsibilities as assigned.
Employees at all levels are expected to:
Understand our Operating Principles; make them the guidelines for how you do your job.
Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
Win as a team - make big things happen by working together and being open to new ideas.
Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
Drive results and growth.
Support a culture of inclusion in how you work and lead.
Do what's right for each other, our customers, investors and our communities.
Disclaimer:
This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Skills
Communication, Critical Thinking Problem Solving, Customer-Focused, Persuasion, Professional Integrity, Resilience, Self Motivation, Teamwork, Technical Knowledge, Workplace Organization
Compensation
Base Pay: $15.00Total Target Compensation (Base Pay plus Targeted Commission): $22.69Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.
Education
High School Diploma / GED
Certifications (if applicable)
Relevant Work Experience
2-5 YearsComcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Auto-ApplyMobile Associate, Store-in-Store - Retail Sales
Kentwood, MI job
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees!
Job Overview
Mobile Experts, Store-in-Store are an integral part of the Retail Team responsible for bringing the T-Mobile brand to life within National Sales partner locations, where active customer engagement is crucial for success. They're ambassadors who create energy and excitement around our products and services. They are obsessed with the connected world and thrive in a high-traffic environment, where technology innovations, customer needs and the Retail experience are continuously evolving. Mobile Experts excel at building and deepening relationships with customers through meaningful interactions. They are skilled at identifying customer needs and are passionate about educating, demonstrating, and recommending solutions. Mobile Experts exceed their performance targets Doing it the Right Way, by excelling in sales, providing exceptional customer experiences, and meeting quality of sale metrics.Job Responsibilities:
Proactively engages with a broad range of customers in a highly-traffic retail environment. You will use digital tools, communicate effectively, educate customers, and showcase the value of T-Mobile solutions.
As a Mobile Expert, you will consistently leverage digital self-serve tools during customer interactions and the onboarding process. You will identify customer needs and use solution-based selling techniques to fully demonstrate the value of T-Mobile products and services. By recommending wireless solutions, and an onboarding solution centric to helping customers understand how to self-serve and utilize the T-Mobile app for wireless needs, you will deepen relationships with customers and ensure their satisfaction.
Complete training on the T-Mobile in-store experience, new skills, products and processes, and knowledge of systems and reference resources. Review your personal results, current promotions, and updates on the Hub to be Customer Ready at all times. You will continuously learn and improve your skills to provide the best possible experience for our customers. Partner with nearby store locations to properly/fully on-board customers. Will perform skills practicing, knowledge sharing, store operations, opening and closing procedures. As part of these procedures, you will carry keys to the kiosk cabinets, lock/secure kiosk and assets, and report any lost keys or assets to your manager. 10%
Customer obsessed. You are passionate, friendly, and engaging with customers. You are able to connect on a personal level, match the pace of the customer, build rapport, trust, and loyalty with every interaction. You are committed to providing exceptional service, and to exceeding customer expectations. You will proactively reach out to potential customers to further drive sales activity in your location. You are able to follow up with customers, capture referrals, manage Be Back processes, and build relationships with new and existing customers. As part of your role, you will have the ability to perform price overrides for our specialty offers specific to National Retail.
Builds relationships with nearby leadership and teams to help support the customer experience from account set up, to device support and account servicing.
Education:
High School Diploma/GED (Required)
Work Experience:
30 days T-Mobile Mobile Associate experience (Required)
6 months of customer service and/or sales experience, Retail environment preferred. (Preferred)
Knowledge, Skills and Abilities:
Customer Satisfaction Passionate customer advocate with the desire to be yourself when connecting and having fun with our customers. Effective at balancing customer experience and performance goals. (Required)
Team Building Desire to be a part of the game-changing T-Mobile store team. Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues. (Required)
Retail Sales Competitive drive and confidence to succeed in a fast-paced sales environment. (Required)
Licenses and Certifications:
• At least 18 years of age
• Legally authorized to work in the United States
Travel:
Travel Required (Yes/No):No
DOT Regulated:
DOT Regulated Position (Yes/No):No
Safety Sensitive Position (Yes/No):No
Hourly Base Pay: $17.50, plus $5.00 per hour training pay.
Within the first 90 days working at T-Mobile, Mobile Associates receive on-the-job training and are eligible for hourly training pay. Once completed, Mobile Associates promote to the Mobile Expert role and become eligible for an annualized incentive target of $18,000/year. Actual incentives vary based on performance and full-time status. All employees at T-Mobile are guaranteed to earn $20/hour inclusive of base pay and incentives. And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant.
At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out
************************
.
Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable!
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling **************. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
Auto-ApplySales & Service Technician II (Field Install & Repair) (TERM)
Muskegon, MI job
Job Title: Sales & Service Technician II (Field Install & Repair) (TERM) Union: IBEW 1106 - CBA 032 Hiring Manager: Robert Shuler # of Openings: 1 Wage Range: $20.57 - $36.12 per hour (6 months to 24 months)
Summary:
Installs, maintains and/or repairs network facilities and associated apparatus from the station equipment to the line card. Performs other related duties.
General Duties:
Duties include, but are not limited to, the following:
* Driving: Frequent
* Travel: Moderate
* Install and maintain inside wire for residential/business broadband (HSI/Video) service
* Install an array of networking equipment, including Fiber to the House, ONT, Wireless routers, Modems, and Gateways
* Install all wiring, and equipment as required for broadband continuity, digital subscriber carriers and associated broadband equipment, such as DSLAMS (Digital Subscriber Line Access Multiplier), Residential Gateways, and HSI (High-Speed Interface), and business class routers
* Performs all types of cable construction and maintenance work associated with all network facilities; including repairs on conduit and manholes, cross-connections to switching equipment, removing and replacing line cards in central office/pair gain units
* Read and understand service orders and trouble tickets, outside plant drawings, circuit diagrams and electrical schematics
* Perform maintenance repair and preventable maintenance on buried, aerial and underground cable/fiber using various plant elements
* Performs Aerial work that requires work to be performed from pole climbing, ladder, and bucket trucks. Possible add
* Place aerial and buried plant and service drops
* Navigate web, set up Business/Residential computers and demonstrate to customers
* Support and actively participate in the promotion of Company products and services
* Must be able to adapt to changes in the business that include advances in technology and new skills and procedures
* Aids/assists other departments and contractors as required; be self-motivated; mentor co-workers; follow through on assignments in a timely manner
Qualifications:
* High School Diploma or equivalent
* Experience in telecommunications installation and maintenance
* Basic keyboard and software skills
* Must complete pole climbing certification, for which an individual cannot exceed 275 lbs.; fully clothed and with proper footwear
* Must complete company provided training and demonstrate ability to complete full installs
* Ability to work independently and desire to work 'face-to-face' with customer
* Ability to work outdoors in adverse weather conditions and in isolated or confined spaces
* Valid driver's license and satisfactory driving record; CDL preferred
* Must be available for flexible scheduling, holidays, after hours and call-outs
* TESTS: Results obtained in standard tests for this position must meet minimum requirements established by the Company, in accordance with Company policy
Physical Requirements:
* Climbing poles and ladders; frequent lifting of up to 75 pounds; pushing, reaching, bending and stooping; manual dexterity; good sense of balance; ability to sit or stand for long periods and good color vision.
Tools and Equipment Used:
* Cable Locator
* Hand Tools
* Hand Held Terminal
* Various Test Equipment
* 4 Tel Test System
* Laptop Computer
* Splicing Equipment
* Fiber Optic Testing Equipment
IMPORTANT: Additional Information
* You are being hired with the express understanding that your employment will terminate within a 6-24 month time frame
* You will remain in the same occupation into which you have been hired for the duration of your term of employment
* You will receive all the benefits to which regular ("permanent") employees are entitled except for any contractual layoff or termination allowance
* Before the Company hires a regular full-time employee to fill a vacancy, the Company will give first preference to any qualified term employee who is performing at a satisfactory level in the job title, work group, and geographic location in which the vacancy exists
We are deeply committed to attracting talented team members in the US from all backgrounds regardless of race, age, gender, ethnicity, religion, sexual orientation, disability status, or nationality. However, at this time, we are not sponsoring any Visas.
Connecting communities is at the heart of what we do. We are committed to building a team that reflects the communities we serve. If your background and experiences are aligned with our passion to improve digital access across America, we encourage you to apply and help us achieve our mission to #BuildGigabitAmerica.
Frontier Communications is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.
Xfinity Retail Sales Consultant
Grandville, MI job
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
**Job Summary**
Who we are:
$22.69 + Hourly (Salary is $15.00 Base + Targeted Commission)
- Great Places to Work has named Comcast NBCUniversal one of its '100 Best Companies to Work For'
- For the sixth time, Comcast is named a Top Company in the U.S. by LinkedIn
- Comcast is named a top 20 company on DiversityInc's 'Top 50' List
At Comcast, we are innovators and leaders-inventing groundbreaking technology, crafting outstanding entertainment experiences for millions every day, and taking extraordinary care of our customers. We are the largest 1Gig network in America and the diverse talents of our people have propelled us to be a Fortune 40 industry leader. Our teammates go above and beyond to make sure our customers are satisfied and can't envision going anywhere else. We take pride in our work, products, services, and dedication to the community. We are always open to new insights to improve our efficiency, drive strong results, and deliver a great experience for employees and customers alike.
**Job Description**
**Core Responsibilities**
+ Passionately represents products and services by sharing and demonstrating product and sales know-how with customers. Provides product demonstrations to educate customers on full product capabilities to maximize their experience.
+ Takes a customer-first approach with all customer interactions. Listens and evaluates customer needs and provides appropriate solutions.
+ Achieves sales and customer experience goals and objectives.
+ Provides comprehensive customer onboarding activities and ensures customers fully understand how to use and manage all company products/services and gains their consent.
+ Performs operational and administrative tasks.
+ Partners with customer care to resolve customer issues, as appropriate.
+ Consistently demonstrates sales excellence and professionalism with integrity and a warm and friendly demeanor to customers and teammates.
+ Complies with all company and retail operational policies and procedures.
+ Completes training requirements and actively engage in team huddles and learning.
+ Knows and understands sales compensation plan and its key elements.
+ Must be able to work a flexible schedule that includes evenings, weekends, holidays, variable schedule(s) and overtime as needed. May be asked to work in alternate stores outside of home base store. Regular, consistent and punctual attendance.
+ Must be able to carry and lift up to 25 pound boxes, stand and move about the store constantly.
+ Other duties and responsibilities as assigned.
**Employees at all levels are expected to:**
+ Understand our Operating Principles; make them the guidelines for how you do your job.
+ Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
+ Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
+ Win as a team - make big things happen by working together and being open to new ideas.
+ Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
+ Drive results and growth.
+ Support a culture of inclusion in how you work and lead.
+ Do what's right for each other, our customers, investors and our communities.
**Disclaimer:**
+ This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
**Skills:**
Customer-Focused; Workplace Organization; Persuasion; Technical Knowledge; Teamwork; Self Motivation; Critical Thinking Problem Solving; Resilience; Communication; Professional Integrity
**Salary:**
Base Pay: $15.00
The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.
Total Target Compensation (Base Pay plus Targeted Commission): $22.69 USD
Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary (********************************** on our careers site for more details.
**Education**
High School Diploma / GED
**Certifications (if applicable)**
**Relevant Work Experience**
2-5 Years
**Job Family Group:** Sales