Call Center Bilingual Sales Representative (English/Spanish)
at&T 4.6
at&T job in Cerritos, CA
This hybrid position reports to our 12911 183rd St, Cerritos, CA 90703 location and works in center 3-4 days weekly and remotely from home 1-2 days weekly. If selected, you must be able to report to this location. This is your opportunity to be the voice of AT&T - a global leader in communications and technology. As a member of our team, you'll redefine customer service, creating meaningful connections with each customer. Every interaction is an opportunity to introduce the latest technology, services, and offers, helping our customers stay connected to what matters most.
Don't miss this opportunity to jumpstart your career!
Come interview with us in-person at our upcoming open recruiting session in the Cerritos, CA area on Thursday, February 19th, 2026.
Come ready to meet the AT&T Management Team and learn all about a career with #LifeAtATT!
Join us at our AT&T Call Center:
12911 183rd St
Cerritos, CA 90703
Date: Thursday, February 19th, 2026
Time: 10:00am - 3:00pm
Note: Priority scheduling will be given to candidates who complete their application and pass the online assessment. Walk-ins are welcome!
Pay Transparency:
Our Premier Service Consultants earn $22.92 hourly + commissions if all sales goals are met. With our uncapped commission opportunities, surpassing those goals earn top representatives $62,280+ per year. Not to mention all the other amazing rewards that working at AT&T offers.
How You'll Make an Impact:
As a Premier Service Consultant specializing in customer acquisition, sales, service, and retention, you'll be on the frontline providing solutions to prospective and existing customers to enhance their service experience, drive satisfaction, and foster loyalty.
What Your Day-to-Day Will Look Like:
* Handle customer interactions (calls, chats, emails) in a fast-paced environment.
* Accurately resolve issues related to service, billing, payments, and collections.
* Explain bills and product features clearly.
* Troubleshoot basic problems and seek higher support if needed.
* Build customer confidence and loyalty by resolving issues.
* Support various customer inquiries, including technical issues.
* Work a flexible 40 hour per week schedule, which may include nights, weekends, and overtime.
* Paid training.
What we are looking for:
* Unwavering Customer Focus
* Strong Work Ethic
* Adaptability
* Problem-Solving Skills
* Attention to Details
Joining our team comes with amazing perks and benefits:
* Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T home phone
* Tuition reimbursement program
* Paid Time off and holidays - Employees receive 1 week of paid time off (PTO) after 6 months and 2 weeks after the first year. There are at least 6 company-designated holidays, and additional PTO is provided based on the bargaining group to which you are hired.
* Paid Parental Leave
* Medical/Dental/Vision coverage
* 401(k) plan
* Additional sick leave beyond what state and local law require may be available but is unprotected
* Adoption Reimbursement
* Disability Benefits (short term and long term)
* Life and Accidental Death Insurance
* Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
* Employee Assistance Programs (EAP)
* Extensive employee wellness programs
WFH Requirements
* You will need verified internet service (secure, reliable, and dedicated high speed is required to support business needs) and an established dedicated work area (desk, chair, electrical outlet, direct LAN connection). AT&T will provide all the equipment you'll need to get started! (keyboard, monitor, computer, mobile device, etc.)
* Your workspace will need to be in alignment with WFH standards (e.g., technical, security, physical, noise levels, Clean Desk policy etc.) and you will participate in workspace audits (e.g., remote desktop observation, call and screen recordings, live webcam monitoring, pictures of workspace setup, video chats, etc.).
* You will need to be available, accessible, and accountable to work during established work schedules and shifts, follow technical support processes, comply with organizational security and compliance standards, trainings, performance management, recurring management routines, manual and automated remote monitoring policies, etc.
If you are considering jobs like Wireless Sales, Call Center Representative, Customer Service Representative, Inbound Sales Representative, or Call Center Agent, this career move would be a great fit!
Career possibilities are limitless with AT&T. You will have the chance to round out your experience with training on the latest technology, devices, and our entire lineup of products, services, and promotions.
If you're ready to take the lead as the voice of AT&T, we'd love to hear from you!
Your future is calling. Apply today!
Candidates with arrest or convictions records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and the California Fair Chance Act.
Relevant Material Job Duties for which Criminal History may have a direct adverse, and negative relationship potentially resulting in the withdrawal of the Conditional Offer of Employment
Contact with Customers/Candidates/Clients
Safety Sensitivity (Vehicle/Tool/Machine Operation - if applicable)
Handling/Proximity to Sensitive Information
#LI-Hybrid
Weekly Hours:
40
Time Type:
Regular
Location:
Cerritos, California
It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
Job ID R-93559 Date posted 12/12/2025
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$62.3k yearly 17d ago
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Principal Advanced Analytics
at&T 4.6
at&T job in El Segundo, CA
This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered. At AT&T, we empower leaders to drive change in a fast-evolving, connected world. Your strategic vision and advanced analytics expertise will enable us to serve customers and transform lives through innovative solutions and meaningful connections.
Overall Purpose:
Bring your advanced skills in trend analysis, root cause analysis, predictive modeling, and statistical techniques to leverage data from diverse internal and external sources. Your insights will solve complex business problems, explain and predict behaviors, optimize business performance, and identify opportunities to monetize products for sale.
A pivotal aspect of this role is your ability to distill massive quantities of customer data and analytic results into compelling narratives-delivering clear, easy-to-follow conclusions, business-informed implications, and actionable recommendations. Your work will empower strategic business decisions and drive real impact across the organization.
Key Roles and Responsibilities:
Your responsibilities will include, but are not limited to:
* Data Analysis and Interpretation:
Gather, analyze, and interpret diverse data sets to solve a variety of business problems, predict behaviors, and identify causal relationships and triggers. Proficiency with relational databases (e.g., Oracle, MySQL) and data warehouse solutions (e.g., Snowflake, Databricks Delta Lake) is essential. Data sources may include internal and external systems, data lakes, and warehouses such as eCDW and BIDW.
* Statistical Methods and Predictive Modeling:
Apply advanced statistical and modeling techniques to quantify data variance, support decision-making, and validate predictive models (e.g., linear/logistic regression, time series analysis). Use tools such as Tableau, Palantir, Power BI (AI Insights), Databricks, AWS, Azure, Synapse, and H2O Driverless AI.
* Business Case Development and Monetization:
Develop business cases and complex models using big data analytics platforms to support process integration and recommend improvements to processes, financials, and business models. Identify and evaluate opportunities to monetize products and solutions.
* Reporting, Visualization, and Communication:
Create impactful dashboards, reports, and visualizations to communicate findings. Advise business partners on data patterns and relationships, providing strategic recommendations. Translate complex analytics into clear, compelling stories for leadership and stakeholders.
* Leadership and Strategic Collaboration:
Lead critical, high-impact analytics projects, mentor other analysts, and collaborate with cross-functional business partners. Operate with minimal oversight, frequently consulting senior leadership and influencing executive decisions.
Job Contribution:
You are an expert in your field, applying broad business knowledge and strategic insight to emerging trends and technologies. You solve complex problems, design and implement innovative business strategies, and serve as a mentor to others. You bring meaning to the data, uncovering the "why" and "so what" behind patterns and driving data-informed decisions.
TCP Career Step Differentiator:
Performs highly advanced analytics work, develops novel approaches to data analysis, constructs sophisticated business models, and makes recommendations that impact entire business units or large, complex sectors.
Education/Experience:
Master's degree (MS/MA) preferred from an accredited university in a quantitative field such as Data Science, Mathematics, Statistics, Engineering, or Physics. 7+ years of relevant experience required. Certification may be required in some areas.
Our Principal Advanced Analytics earns between $141,300 - $211,900 USD Annual. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.
Joining our team comes with amazing perks and benefits:
* Medical/Dental/Vision coverage
* 401(k) plan
* Tuition reimbursement program
* Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
* Paid Parental Leave
* Paid Caregiver Leave
* Additional sick leave beyond what state and local law require may be available but is unprotected
* Adoption Reimbursement
* Disability Benefits (short term and long term)
* Life and Accidental Death Insurance
* Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
* Employee Assistance Programs (EAP)
* Extensive employee wellness programs
* Employee discounts up to 50% off on eligible AT&T mobility plans and accessories,
* AT&T internet (and fiber where available) and AT&T phone
If you're ready to make an impact on our business and your career, bring your bold ideas to a world of possibility. Apply today!
Ready to join our team? Apply today!
Weekly Hours:
40
Time Type:
Regular
Location:
Atlanta, Georgia
Salary Range:
$141,300.00 - $237,400.00
It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
Job ID R-95899-2 Date posted 01/12/2026
Apply now Save role
$141.3k-237.4k yearly 5d ago
Retail Sales Associate Mandarin Bilingual
Verizon 4.2
Industry, CA job
When you join Verizon
You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.
What you'll be doing...
As a full-time Verizon Retail Sales Associate, you'll have the opportunity to grow your career with a team focused on unlocking your full potential and sales success within one of our retail stores. Here's what you can expect:
Generate retail sales by using your passion for cutting-edge technology, and exceptional customer service to expand the Verizon network.
Learn and uncover customers' needs by creating connections and asking the right questions.
Position product insights and solution recommendations to provide customers with a complete top-down sales solution.
Close sales by using phenomenal communication skills to fulfill customer needs with simple and intuitive tech solutions.
Continuously develop yourself through ongoing training and up-skill in operational functions across merchandising and inventory.
Potential to grow your customer base by placing outbound calls and sending text messages to current Verizon customers who are interested in our products and services.
Opportunities to engage with the community outside of the store to expand your loyal customer base, including at off-site Verizon sponsored events.
Join Verizon today and be eligible for a $2500 sign-on bonus. (Subject to the terms and conditions of the award)
We're hiring immediately! This isn't your typical entry-level retail position. Whether you're just starting out or have years of sales experience, you can earn $16.00 to $21.00 per hour in base pay, plus up to $16,000 a year in individual-based commissions if you hit all your sales goals. Planning to go above and beyond? With our commission program, the opportunities are unlimited for employees who exceed their sales goals. Top performers could make an extra $14,500 or more in individual-based commissions, giving you the chance to earn a total of $65,000+ to $73,500+ annually. Compensation varies by geography, hours worked, and performance.
Our comprehensive benefits (starting day one) and perks are designed to help you move forward in your career and in your life outside of Verizon. From health and well-being benefits to investment in your education and career, we've got you covered!
Best in class medical, dental, and vision
Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions to the plan, qualified student loan repayments, or a combination of both
Sales recognition programs that have, in the past, awarded top performers with all inclusive travel to domestic and international destinations, gifts, and other incentives
Five weeks of paid time off (vacation, holidays, personal days)
8 weeks of paid parental leave for eligible new parents (for new moms, when paired with short-term disability, this benefit provides up to 16 weeks of paid time-off)
Up to $8K per year in tuition assistance
Discounts up to 50% off on Verizon products and services
Additional employee discounts on attractions, automotive, travel and more.
This position is a great way to jumpstart your career! One in five Verizon Retail employees received lateral or promotional moves in 2024. Too good to be true? Hear from our Verizon Retail team members on what it's like to be part of a team that invests in you. From our in-person new hire experience and award-winning training programs to our culture of learning and amazing benefits, you'll be able to apply your skills while elevating your career.
What we're looking for...
You'll need to have:
High school diploma or GED.
One or more years of relevant experience required, demonstrated through work experience and/or military experience.
Willingness to work evenings, weekends, and holidays (you'll know your schedule four weeks in advance).
Openness to pick up additional shifts and earn more income, typically during the summer months, November through December, and/or during peak vacation periods.
Fluency in Mandarin required
Even better if you have one or more of the following:
Experience working in a commission-based environment.
Demonstrated sales experience communicating with customers to find solutions.
Customer service experience.
If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above.
After you apply...
You may be required to take an assessment. It takes about 19 minutes to complete. If you're selected to move forward, one of our recruiters will reach out to tell you more about the role and answer your questions.
Bilingual fluency in English and the following language(s) are required: MandarinWhere you'll be working In this worksite-based role, you'll work onsite at a defined location(s).Scheduled Weekly Hours40Equal Employment Opportunity
Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.
Benefits and Compensation
Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we've got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.
This is a commission based position with the potential to earn more.The starting base pay rate for the location listed on this job requisition is: $18.27 per hour.
$65k-73.5k yearly 22h ago
Account Strategist, Engage, Google Customer Solutions
Google 4.8
Los Angeles, CA job
_corporate_fare_ Google _place_ Los Angeles, CA, USA **Early** Experience completing work as directed, and collaborating with teammates; developing knowledge of relevant concepts and processes. _info_outline_ X This role may also be located in our Playa Vista, CA campus.
Applicants in the County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
**Minimum qualifications:**
+ Bachelor's degree or equivalent practical experience.
+ 2 years of experience in advertising, sales, marketing, consulting, or media.
+ Ability to travel 20% of the time as required.
**Preferred qualifications:**
+ Experience strategically assessing and achieving client success via sales techniques, including effective questioning, objection handling, and engaged selling.
+ Experience launching and managing paid digital advertising campaigns, particularly in Google Ads and other digital marketing platforms.
+ Experience working with channel sales, advertisers, agencies, or clients.
+ Ability to manage and prioritize a portfolio in an advertising or media sales context, and demonstrated ability to achieve goals to drive growth.
+ Demonstrated ability to build compelling narratives and utilize storytelling as a client engagement strategy.
**About the job**
Businesses of all shapes and sizes rely on Google's unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.
Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you'll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.
The US base salary range for this full-time position is $84,000-$120,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more aboutbenefits at Google (************************************* .
**Responsibilities**
+ Identify and build trusted relationships with key client decision-makers, engaging effectively (often virtually) to understand their business objectives and marketing needs.
+ Analyze customer objectives, financials, and the engaged landscape to develop high-quality agreements, and align on goals that maximize portfolio value and contribute to quarterly growth goals.
+ Build Google Ads knowledge to identify the right solutions for customer needs, and pitch powerfully by simplifying product features into customer-focused language, always demonstrating a clear value proposition designed to exceed expectations.
+ Ensure effective campaign implementation, meticulously tracking and measuring the long-term impact of Google's solutions against client objectives and relative to competitor offerings.
+ Drive future customer growth and long-term partnerships by identifying and pursuing opportunities, always acting with sales integrity while embracing a culture of learning and working smarter with AI.
Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google'sApplicant and Candidate Privacy Policy (./privacy-policy) .
Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy (******************************************************* ,Know your rights: workplace discrimination is illegal (**************************************************************************** ,Belonging at Google (******************************** , and How we hire (**************************************** .
If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form (*************************************** .
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also ******************************* and ************************************************************* If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form: ***************************************
$93k-138k yearly est. 9d ago
Analytical Lead, Technology and Lifestyle Services
Google 4.8
Los Angeles, CA job
info_outline
X
This role may also be located in our Playa Vista, CA campus.
Applicants in the County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Minimum qualifications:
Bachelor's degree or equivalent practical experience.
5 years of experience in consulting, corporate strategy, data analytics, performance marketing, business analysis, product strategy, or a related technical field.
Experience in leading projects, including planning, execution, and delivery.
Preferred qualifications:
MBA or advanced degree.
Experience working with lead generation or lead aggregation businesses.
Experience with data analytics, financial modeling, or statistical analysis.
Experience with marketing analytics, third-party analytics platforms, or web analytics (e.g., Adobe/GA4).
Experience in a client-facing role, with the ability to navigate complex customer organizations influence across multiple levels including c-level, and operate independently, demonstrating creativity and delivering results in an organized manner.
Excellent written and verbal communication skills with the ability to deliver complex data analysis and insights into actionable narratives.
About the job
Businesses of all shapes and sizes rely on Google's unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.
In this role, you will support the Landmark vertical. Landmark supports lead generation agencies, marketplaces and aggregators. Our team drives this through AI-adoption, experimentation, business diversification and product usage.
Google's Large Customer Sales (LCS) teams are strategic partners and industry thought leaders to the world's leading brands and agencies. We continuously challenge how customers think about their business and how Google can support growth. We focus on helping these players navigate profound industry shifts and drive outsized business performance by competitively selling Google's full suite of advertising solutions across Search, YouTube, Measurement, and more. As a member of our LCS team, you'll have the unique opportunity to sell at the forefront of technology, collaborating with executives, influencing market-shaping strategies, and delivering tangible results that significantly impact major global businesses and drive the growth of Google.
The US base salary range for this full-time position is $103,000-$148,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.
Responsibilities
Analyze internal and external data to quantify opportunities, anticipate risks, develop solutions to customer marketing challenges, and measure success.
Help customers navigate the shift to an AI first era of Marketing leveraging Google AI and ML solutions articulating and quantifying the value and impact of investments in this area.
Develop relationships with analytics counterparts, challenging the status quo together by telling stories with data, both visually and verbally.
Collaborate across teams innovating, to activate full measurement and attribution product capabilities for customers, and develop scalable solutions to industry challenges.
Advise on marketing analytics, including attribution, lifetime value, customer segmentation, and behavioral insights and lead the full life-cycle of analytics and measurement initiatives, from idea to implementation.
$151k-203k yearly est. 8d ago
Software Engineering Intern, PhD, Summer 2026
Google LLC 4.8
Irvine, CA job
Apply share * link Copy link * email Email a friend info_outline X Applications will be reviewed on a rolling basis and it's in the candidate's best interest to apply early. The anticipated application window is open until February 27, 2026, but may close earlier if all available projects are full. Applications submitted after the application window or once role is closed/projects are full will not be considered.
Timing on when you can hear back will vary and can take upwards of 90+ days. If you haven't heard from us in three months about an application, we likely proceeded with other candidates for that particular role. However, our recruiters might reach out if we find a different potential match for your skills, interests, and experience.
Participation in the internship program requires that you are located in the United States for the duration of the internship program.
This internship is intended for students in their penultimate academic year, who are currently pursuing a PhD degree program in Computer Science or a related field.
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for this internship program.
To start the application process, you will need an updated CV or resume and a current unofficial or official transcript in English. Click on the "Apply" button on this page and provide the required materials in the appropriate sections (PDFs preferred):
1. In the "Resume Section:" attach an updated CV or resume.
* Please ensure your anticipated graduation date (in MM/YY) is listed on the resume.
2. In the "Education Section:" attach a current or recent unofficial or official transcript in English.
* Under "Degree Status," select "Now attending" to upload a transcript.
We offer a range of internships in either Software Engineering or Site-Reliability Engineering across North America, including the US and Canada. Our recruitment team will determine where you fit best based on your resume.
Applicants in the County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Applicants in San Francisco: Qualified applications with arrest or conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance for Employers and the California Fair Chance Act.
This role may also be located in our Playa Vista, CA campus.
Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Mountain View, CA, USA; Atlanta, GA, USA; Austin, TX, USA; Boulder, CO, USA; Cambridge, MA, USA; Bellevue, WA, USA; Chicago, IL, USA; Irvine, CA, USA; Kirkland, WA, USA; Los Angeles, CA, USA; Madison, WI, USA; New York, NY, USA; Palo Alto, CA, USA; Portland, OR, USA; Pittsburgh, PA, USA; Raleigh, NC, USA; Durham, NC, USA; Reston, VA, USA; Redmond, WA, USA; Redwood City, CA, USA; San Diego, CA, USA; Goleta, CA, USA; San Bruno, CA, USA; Seattle, WA, USA; San Francisco, CA, USA; San Jose, CA, USA; Santa Cruz, CA, USA; South San Francisco, CA, USA; Sunnyvale, CA, USA; Washington D.C., DC, USA.
Minimum qualifications:
* Pursuing a PhD program in Computer Science or a related technical field.
* Experience coding in one of the following programming languages including but not limited to: C, C++, Java, or Python.
Preferred qualifications:
* Currently attending a degree program in the US and available to work full time for 12 weeks outside of university term time.
* In their penultimate academic year or returning to a degree program after completion of the internship.
* Experience conducting research in Algorithms, Architecture, Artificial Intelligence, Compilers, Database, Data Mining, Distributed Systems, Machine Learning, Networking, or Systems.
* Experience in computer science, data structures, algorithms, and software design.
About the job
Join us for a unique 12-14 week paid internship that offers personal and professional development, an executive speaker series, and community-building. The Software Engineering Internship program will give you an opportunity to work on complex computer science solutions, develop scalable, distributed software systems, and also collaborate on multitudes of smaller projects that have universal appeal.
As a Software Engineering Intern, you will work on a specific project critical to Google's needs. Google is working to advance the state of the art in computing and build the next generation of intelligent systems for all Google products. To achieve this, we work on projects that utilize the latest computer science techniques developed by skilled software developers. Whether we're shaping the future of sustainability, optimizing algorithms, or pioneering AI systems, our teams strive to continuously progress science, advance society, and improve the lives of billions of people.
Software Engineering Intern:
As a key member of a versatile team, you will work on a specific project critical to Google's needs. We need our engineers to be versatile, and enthusiastic in addressing problems as we continue to push technology forward. You will design, test, deploy, and maintain software solutions as you grow and evolve during your internship.
Site Reliability Intern:
Our engineers create, fix, extend, and scale the code to keep it working and to harden it against all the bad actors of the internet. We drive reliability and performance on a massive scale. You will work on software development projects to keep important business generating-critical systems up and running, from code-level troubleshooting of traffic anomalies to maintenance of our services, from monitoring and alerts to building automation infrastructure.
Google is and always will be an engineering company. We hire people with a broad set of technical skills who are ready to address some of technology's greatest challenges and make an impact on millions, if not billions, of users. At Google, engineers not only revolutionize search, they routinely work on massive scalability and storage solutions, large-scale applications and entirely new platforms for developers around the world. From Google Ads to Chrome, Android to YouTube, Social to Local, Google engineers are changing the world one technological achievement after another.
The US base salary range for this full-time position is $113,000-$150,000. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.
Responsibilities
* Develop scripts to automate routine tasks.
* Analyze information and evaluate results to choose the best solution to effectively solve issues.
* Apply knowledge gained in computer science courses to real world challenges.
* Create and support a productive and innovative team including working with peers, managers, and teams.
$113k-150k yearly 23d ago
AT&T Part Time Sign Spinner - Ladera Heights
at&T 4.6
at&T job in Los Angeles, CA
Sign Spinner - Part-time No Experience Required! Are you someone who is looking for a new career or looking to accelerate your path in the wireless industry. If that is you, scroll no further! AT&T by Diversity Wireless is one of AT&T's fastest-growing authorized retailers Job Summary
AT&T by Diversity Wireless is looking for bouncy, animated, and self-motivated people to represent our brand. This job entails holding up an advertisement sign to attract customers to our AT&T stores.
Essential Duties and Responsibilities
Directs traffic to assigned AT&T store at a designated street corner
Spins and flips an AT&T advertisement sign constantly
Works in all weather conditions
Basic Qualifications
At least 18 years old
Energetic and outgoing
Available to work 10-18 hours a week, and on weekends and Holidays.
Available to perform tasks as required
Ability to lift, push or pull up to 50 lbs
Apply today! Recruiters are standing by and conducting immediate phone interviews. Not Ready to Apply? Joining our Talent Network will enhance your job search and application process. Whether you choose to apply or just leave your information, we look forward to staying connected with you. Join our Talent Network
$36k-48k yearly est. 60d+ ago
2026 Intern Conversion
IBM 4.7
Costa Mesa, CA job
**Introduction** As you have witnessed during your IBM experience, at IBM we have an amazing opportunity to transform the world with technology. By using the vast amounts of information available today to identify new patterns and make new discoveries. Join the forward-thinking teams at IBM solving some of the world's most complex problems - there is no better place to grow your career!
**Your role and responsibilities**
This position is for intern to full time conversions for starts in January 2026 and later. By applying to this position, you are applying to the same role for which you were a co-op or intern at IBM in 2025.
**Required technical and professional expertise**
Successful completion of a 2025 IBM Co-op or Internship
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
$73k-98k yearly est. 60d+ ago
Strategic Partnerships Development Manager, Sports and Live
Google 4.8
Los Angeles, CA job
_corporate_fare_ Google _place_ New York, NY, USA; Los Angeles, CA, USA **Advanced** Experience owning outcomes and decision making, solving ambiguous problems and influencing stakeholders; deep expertise in domain. _info_outline_ X This role may also be located in our Playa Vista, CA campus.
Applicants in the County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Note: By applying to this position you will have an opportunity to share your preferred working location from the following: **New York, NY, USA; Los Angeles, CA, USA** .
**Minimum qualifications:**
+ Bachelor's degree or equivalent practical experience.
+ 15 years of experience in business development, partnerships, sports, media, management consulting, or investment banking.
+ Experience working with C-level executives and cross-functionally across all levels of management.
+ Experience managing agreements or partnerships.
**Preferred qualifications:**
+ MBA degree or JD.
+ 3 years of experience managing people or teams.
+ Experience evaluating and licensing content across the sports and live event spectrum, including live rights, highlights and library content across linear television, broadcast stations, direct-to-consumer offerings, and advertiser supported platforms.
+ Ability to learn technical and product concepts.
+ Ability to grow in fluid, collaborative, and ambiguous start-up like environments.
+ Ability to facilitate discussions, structure agreements, interpret legal documents, and work with legal requirements to sign and manage agreements.
**About the job**
At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun and we do it all together.
The US base salary range for this full-time position is $218,000-$306,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more aboutbenefits at Google (************************************* .
**Responsibilities**
+ Structure partnerships with sports properties and live media events across YouTube products.
+ Manage and develop a team that drives the success of YouTube's global media and sports partnerships, while supporting a culture that encourages creative thinking and risk taking.
+ Communicate and collaborate with constituents, in product, finance, marketing, and legal, as well as with external partners.
+ Understand industry trends and market insights to adjust to changing circumstances.
+ Create and maintain industry relationships, while representing YouTube.
Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google'sApplicant and Candidate Privacy Policy (./privacy-policy) .
Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy (******************************************************* ,Know your rights: workplace discrimination is illegal (**************************************************************************** ,Belonging at Google (******************************** , and How we hire (**************************************** .
If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form (*************************************** .
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also ******************************* and ************************************************************* If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form: ***************************************
$164k-218k yearly est. 24d ago
Strategy and Operations Senior Associate
Google LLC 4.8
Los Angeles, CA job
Apply share * link Copy link * email Email a friend info_outline X This role may also be located in our Playa Vista, CA campus. Applicants in the County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Applicants in San Francisco: Qualified applications with arrest or conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance for Employers and the California Fair Chance Act.
Note: By applying to this position you will have an opportunity to share your preferred working location from the following: New York, NY, USA; Ann Arbor, MI, USA; Chicago, IL, USA; Mountain View, CA, USA; Los Angeles, CA, USA; San Francisco, CA, USA.
Minimum qualifications:
* Bachelor's degree or equivalent practical experience.
* 4 years of experience in a management consulting, sales operations, business strategy or corporate advisory role.
* 2 years of experience working with executive stakeholders.
* 2 years of experience developing business strategies or managing cross-functional initiatives.
Preferred qualifications:
* 2 years of experience generating insights from analysis on large data sets to drive business decisions.
* Experience collaborating with multiple stakeholders across organizational boundaries.
* Experience in advertising, consultative sales, business development, or a digital media environment for a complex organization.
* Structured problem solving skills, combined with strong business acumen.
* Excellent communication and presentation skills with the ability to take complex, ambiguous topics and turn them into compelling narratives for different audiences.
About the job
The GCS Sales and Strategy teams provide business critical insights using analytics, ensure cross-functional alignment of goals and execution, help teams drive strategic partnerships and new initiatives forward, and drive sustainable business growth and product adoption. We stay focused on aligning the highest-level company priorities with effective day-to-day operations, and help evolve early stage ideas into future-growth initiatives. Team members are experienced in business strategy and operations, analytical and strategic, yet highly pragmatic and results-oriented.
Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you'll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.
The US base salary range for this full-time position is $118,000-$170,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.
Responsibilities
* Draw interpretable insights from sophisticated business analyses and advanced modeling.
* Design processes, tools, and operating cadences to achieve organizational outcomes.
* Develop comprehensive sales, product or business strategies that solve complex business challenges and address the needs of customers and stakeholders across various functions to drive incremental growth.
* Communicate data-driven recommendations to leadership and to the broader organization by preparing polished presentations and identifying key takeaways.
* Define actionable plans and roadmaps and align cross-functional stakeholders to drive successful implementation of change initiatives.
$119k-158k yearly est. 4d ago
Network Engineer III (Telecommunications)
Frontier Communications 4.2
Pomona, CA job
As the largest pure-play fiber provider in the U.S., we deliver blazing-fast broadband connectivity that unlocks the potential of millions of consumers and businesses. As a Frontier employee, you will be part of our purpose of Building Gigabit America-creating the digital infrastructure that the country needs to thrive today and into the next century. Join us! Visit ***************** See also Frontier's California - Job Applicant Privacy Notice available at ******************************************************************
What we're seeking:
This position is responsible for the application engineering of telecommunications outside plant in a local serving exchange environment. The responsibilities include planning and providing strategic guidance for OSP facility reinforcement for a geographical territory. The position is customer-facing and typically provides customer network solutions. Requires extensive OSP knowledge. Depended on to provide accurate budgetary OSP project estimates. Knowledge of approved Frontier Network Engineering systems/equipment is also required. First engineering contact for all high-bandwidth customer requests requiring facility augments or new builds. This position works as a team member with National Planning, Sales, Broadband/Transport, Construction, and Operations to support the growth and upgrades of telecommunications plant facilities. This person provides frontline project management for all Ethernet activity associated with outside plant customer orders. In this in-person role, you will be required to report to 2545 W 208th St, Torrance, CA to complete your work responsibilities.
What we need in you:
To be successful in this role you will need strong interpersonal and organizational skills coupled with a keen attention to detail. Technically, a solid background in the telecommunication industry, specifically experience with outside plant construction and ethernet systems will serve you well.
What you'll do:
* Frontline project management for T1, DS3, and Ethernet orders
* Engineering design for outside plant
* Proactive review of outside plant facilities to determine necessary upgrades and enhancements
* Communicate with Sales and Capital Management on budgetary project resolution
* Coordinate with peer Engineers for project design and construction to resolve roadblocks
* Communicate with all peers and departments to ensure proper project planning
* Maintain accurate cable records and updates
* Maintain and investigate ROWs and easements for releases
* Attend construction meetings ·Prepare project justifications for approvals
* Prepare loop studies as needed
* Prepare cost estimates for BDTs
* Update records according to As-Builts
* Digitize the land base into the GIS system
* Research and respond to Ethernet order activity for outside plant
10% Prepare and monitor the capital budget plan
40% Engineer, design and prepare project narrative and routing for Ethernet orders
30% Maintain inter-company relations to provide the information needed by sales, project management, construction, and operations for special projects. (pre-quals, BDT, boundary information, easement and ROW recording and service orders)
20% Project management oversight of all OSP capital construction activities to ensure conformance to requirements
What we offer:
Nothing is more important to our success than the team that built it. That's why we provide benefits to keep you and your family well. Some of which we're most proud to offer includes:
* Salary Range: $92,000 to $123,000
* 20 PTO (Paid Time Off) days + 10 paid holidays per year
* Day one medical, dental, vision and prescription drug plan
* 401k match of 50% on 6% of eligible compensation
* Tuition Assistance Program
* Personal & Work Life Balance Resources & Wellness Support Assistance
* Employee Resource Groups
* Same-sex spouse and domestic partner benefits coverage
* 10 weeks of paid parental leave, & a phased return to work program for new parents
* Up to $10k in adoption program assistance
* 3 weeks of paid caregiver leave
What background you should have:
* Knowledge of outside plant activity and engineering tools including CAD, Ethernet order systems, circuit design, organizational skills, communication skills (written and verbal), and customer relations will be utilized in achieving desired results.
* Experience in Ethernet circuit designs and order processing.
* Outside plant construction, project management experience, and inventory management experience are a plus.
Education/Experience:
* B.S Engineering or equivalent preferred, or a minimum of 3 to 5 years experience in an outside plant position.
* Must be able to demonstrate knowledge with a heavy emphasis on outside plant design, cable count design, and capacities.
* Strong interpersonal skills are very important in discussions and meetings with the Engineering team, regional managers, vendors, local supervisors, and technicians.
We are deeply committed to attracting talented team members in the US from all backgrounds regardless of race, age, gender, ethnicity, religion, sexual orientation, disability status, or nationality. However, at this time, we are not sponsoring any Visas.
Connecting communities is at the heart of what we do. We are committed to building a team that reflects the communities we serve. If your background and experiences are aligned with our passion to improve digital access across America, we encourage you to apply and help us achieve our mission to #BuildGigabitAmerica.
Frontier Communications is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
$92k-123k yearly 5d ago
Mobile Expert
T-Mobile Premium Retailer i Imobile LLC 4.5
Los Angeles, CA job
If you are looking for a way to turn your ambition and people-centric personality into high earnings and set a foundation for a remarkable career path, iMobile is the place for you! Our sales team is core to our customer's affinity for our brand and the success of our company. If you like winning, this is the company for you. You have complete control over your income!
About us:
iMobile is a fast growing authorized T-Mobile retailer with a friendly and driven environment. We have store locations across 18 states and employ over 700 employees. We are headquartered in Plainview, New York and have been in business since 2006.
Setting the Stage for Your Success:
As a new hire, we will hand hold you through several weeks of onboarding, training, and mentoring to set you up for success early in the process. You will learn about our culture, values, and DNA that drives our business. We will do everything possible that you have the tools and knowledge that you need to amplify your earnings without having previous wireless experience.
Responsibilities: Mobile Experts are accountable for achieving monthly sales targets, set by their store manager. The Mobile Expert must display, have knowledge of and participate in store promotions, programs, and products. Mobile Experts must stay well-informed of the current trends of key competitors in the wireless industry. Above all, Mobile Experts must have the ability to connect and build rapport with prospective and current customers in order to provide superior customer service. Employees will perform other miscellaneous duties as assigned, but the primary function is providing customers with a fantastic experience and meeting their wireless needs with knowledge of our products and solutions. Other responsibilities include:
Build consumer confidence with knowledge of core programs, products and solutions
Retain knowledge and ability to describe merchandise, explain functionality, and features
Assists with and participates in marketing efforts to solicit new business, including but not limited to outbound calling, social media, and promoting the brand inside and outside the store/retail location
Maintains the aesthetic appeal of the store, including the back room, restrooms and individual work areas according to compliance guidelines
Process transaction through store point of sale system
Remain current on sales and promotions, policies regarding payment and exchanges and security practices
Complete training as requested by the company to enhance or supplement sales efforts, product knowledge and promotional efforts
Follow company code of ethics and compliance with every transaction.
Qualifications:
The desired candidate must possess the following qualifications and attributes:
High School Diploma or equivalent
Professionalism
Previous sales experience a plus
Self-reliance to perform on an incentive based compensation structure
Excellent communication skills
Enthusiastic, energetic, personable and friendly disposition
Ambitious, hardworking and passionate about the wireless industry
Good listening skills to utilize for selling and training
Organized with great follow-up skills
Willing to work evenings, weekends and holidays
Bilingual in Spanish and English is a plus
$47k-69k yearly est. Auto-Apply 60d+ ago
Director - Call Center General Manager
at&T 4.6
at&T job in Tustin, CA
Job Description: We are seeking an experienced, dynamic Call Center General Manager to lead our consumer call center supporting 500-1,000 employees. The ideal candidate will be responsible for overseeing all aspects of call center operations, building and sustaining a positive, high-performing culture, and ensuring alignment with organizational goals. This is a hands-on leadership role requiring a blend of strategic vision, operational expertise, and strong relationship management-both with employees, partners and union leadership. Key Responsibilities * Operational Leadership: *
Oversee daily operations ensuring the center meets and exceeds performance metrics (service levels, quality, customer satisfaction, efficiency, etc.). * Drive continuous improvement initiatives in process, technology, and workflow to optimize productivity and customer experience. * Develop and implement business plans, budgets, and resource allocation strategies. * Culture Building: *
Foster an inclusive, engaging, and high-performance culture aligned with organizational values. * Champion employee engagement and recognition programs, ensuring a positive work environment. * Lead by example, modeling ethical behavior and respect in all interactions. * Union Relations: *
Create a positive relationship with union leadership that enables the business to meet customer needs while creating a positive environment for our employees. * Ensure compliance with collective bargaining agreements and labor laws. * Collaborate with Labor Relations and Human Resources to address grievances, negotiations, and workplace issues. * People Leadership: *
Lead, coach, and develop a team of managers, supervisors, and support staff to achieve operational excellence. * Implement succession planning, talent development, and performance management strategies. * Drive accountability through clear communication of expectations and regular feedback. * Customer Experience: *
Own all aspects of the customer journey within the contact center. * Analyze customer feedback and implement initiatives to improve satisfaction and loyalty. * Risk & Compliance: *
Ensure all regulatory and company compliance requirements are met (privacy, security, labor laws, etc.). * Identify, assess, and mitigate risks related to operations, people, and technology. * Stakeholder Engagement: *
Build strong relationships with internal and external stakeholders, including executive leadership, peer departments, vendors, and the union. * Represent the call center in cross-functional projects and organizational initiatives. Qualifications Required: * 10+ years of progressive leadership experience in large-scale call center operations (500+ employees), including at least 3 years in a senior management role. * Demonstrated success in driving operational efficiency, customer satisfaction, and employee engagement. * Experience managing centers that support multiple lines of business. * Strong financial and analytical acumen with experience managing large budgets. * Excellent communication, negotiation, and conflict resolution skills. * Proven ability to lead through change and ambiguity. Preferred: * Bachelor's degree in Business Administration, Management, or related field (Master's preferred). * Experience with digital transformation in contact centers (AI, automation, omnichannel platforms). * Experience managing union-represented workforces and working with collective bargaining agreements. * Multilingual - Spanish, Korean, Vietnamese, Mandarin, Cantonese Key Competencies * Strategic Thinking * Results Orientation * Employee Engagement * Change Leadership * Relationship Management * Problem Solving * Emotional Intelligence Our Director - Call Center General Manager earns between $174,100 and $261,100 USD annually, not to mention all the other amazing rewards that working at AT&T offers. The individual starting salary within this range may depend on geography, experience, expertise, and education/training. Joining our team comes with amazing perks and benefits: * Medical/Dental/Vision coverage * 401(k) plan * Tuition reimbursement program * Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) * Paid Parental Leave * Paid Caregiver Leave * Additional sick leave beyond what state and local law require may be available but is unprotected * Adoption Reimbursement * Disability Benefits (short-term and long-term) * Life and Accidental Death Insurance * Supplemental benefit programs: critical illness, accident, hospital indemnity, group legal * Employee Assistance Programs (EAP) * Extensive employee wellness programs * Employee discounts up to 50% off on eligible AT&T mobility plans and accessories * AT&T internet (and fiber where available) and AT&T phone Weekly Hours: 40 Time Type: Regular Location: Tustin, California Salary Range: $174,100.00 - $261,100.00 It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. Job ID R-96942 Date posted 01/12/2026 Apply now Save role
$34k-41k yearly est. 5d ago
Senior Managing Consultant SAP EAM Lead
IBM 4.7
Santa Monica, CA job
**Introduction** A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio.
**Your role and responsibilities**
'- Lead and implement complex SAP EAM/PM projects within the utilities sector.
- Configure and provide hands-on expertise in SAP S/4HANA EAM, Asset Intelligence Network (AIN), Asset Strategy & Performance Management (ASPM), and SAP Work Manager/Fiori.
- Develop strategies, roadmaps, and business cases for large-scale SAP transformations.
- Conduct workshops and meetings with clients, influencing C-suite executives and key stakeholders.
- Coordinate cross-functional, distributed teams (onshore/offshore), ensuring alignment, effective communication, and timely delivery.
- Train, mentor, and support technical and business teams in SAP utilization and configuration.
- Ensure SAP solutions align with industry best practices and meet client requirements.
- Measure results, track KPIs, and report on the progress and benefits of SAP initiatives.
- Troubleshoot complex issues and provide strategic and technical guidance during implementations.
- Balance hands-on execution with strategic leadership to ensure high-quality and efficient delivery.
This Job can be Performed from anywhere in the US.
**Required technical and professional expertise**
'- 10+ years of SAP consulting experience, with at least 6+ years in SAP EAM/Plant Maintenance.
- Strong knowledge of the utilities industry.
- Hands-on expertise in SAP S/4HANA EAM, Asset Intelligence Network, Asset Strategy & Performance Management, and/or SAP Work Manager/Fiori.
- Proven track record leading large-scale SAP transformations, including business case development and roadmap execution.
- Excellent client-facing skills with the ability to influence C-suite and senior stakeholders.
- Strong leadership skills in managing cross-functional teams across onshore/offshore models.
**Preferred technical and professional experience**
'- Bachelor's degree required; Master's degree or MBA preferred.
- Team Leadership & Development.
- Business Development.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
$128k-166k yearly est. 60d+ ago
Oracle Cloud HCM Technical - Fast Formulas
IBM 4.7
Los Angeles, CA job
**Introduction** A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and Red Hat. Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting.
In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.
**Your role and responsibilities**
Currently, we are looking for an Oracle Cloud HCM Technical Lead - Fast Formulas to join our team. This is a full-time position that can sit anywhere in the United States. The ideal candidate must be willing to travel to support clients onsite as needed.
What You'll Do:
* Provides technical oversight for technical estimates created with standards tools, portfolio Work Breakdown Structures, statements of work, and industry-standard estimating techniques.
* Supports client engagements with in-depth portfolio knowledge and implementation experience. Ensures that the solution aligns with and utilizes the portfolio offerings that result in profitable revenue growth.
* Acts as a technical interface to the client and assumes a proactive role in developing business opportunities and ensuring positive financial outcomes for engagements and business development activities.
* Builds quality solutions that meet the requirements and advises clients on IBM offerings, strategy, designs, implementation approaches, and alternatives/tradeoffs.
* Identifies opportunities for new or follow-on business and assists in creating change orders.
* Provides input to the project plan and work breakdown structure.
* Develops and refines solution design models using standard industry modeling languages and the IBM toolset.
* Works with client technical staff during the requirements definition and implementation to resolve issues.
* Maintains and reports on implementation status and changes to risks, estimates, or schedules.
* Performs responsibilities including solution proposal assistance, solution design, solution review, risk analysis and client presentations.
**Required technical and professional expertise**
* A minimum of 4-8+ years of consulting in the implementation of Oracle HCM across multiple clients and solution offerings.
* Skillful and hands-on experience with Fast Formulas development. HDL Conversions, Transformation formulas, and HSDL Loads.
* HCM Cloud experience in building Payroll, Benefits, Absences, and OTL FIBM formulas.
* Competently explain and demonstrate Oracle templates with clients.
* Skillful and hands-on experience in HCM Extracts, BI Reports, Custom payroll flows
* Experience in setting up BPM Workflow Approval rules - Using both FSM and BPM
* Exposure to creating Custom roles and auto-provisioning rules
* Knowledge of building Application extensions using VBCS
* Familiar with SSO Configurations with various IDP Providers
* Able to manage client expectations, client relationships and drive high levels of customer satisfaction.
* Manages a team of people, including their training, development, performance, and career path.
* Facilitates open and effective communications between employees and multiple levels of practice and sales management.
**Preferred technical and professional experience**
Create up to 3 bullets max (encouraging then to focus on required skills)
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
**Introduction** A career in IBM Software means you'll be part of a team that transforms our customer's challenges into industry-leading solutions. We are an infinitely curious team, always seeking new possibilities, and dedicated to creating the world's leading AI-powered, cloud-native software solutions. Our renowned legacy creates endless global opportunities for our network of IBMers. We are a team of deep product experts, ensuring exceptional client experiences, with a focus on delivery, excellence, and obsession over customer outcomes. This position involves contributing to HashiCorp's offerings, now part of IBM, which empower organizations to automate and secure multi-cloud and hybrid environments. You will join a team managing the lifecycle of infrastructure and security, enhancing IBM's cloud solutions to ensure enterprises achieve efficiency, security, and scalability in their cloud journey.
**Your role and responsibilities**
Strategic Account Executive is an outside sales position responsible for developing, managing, and closing business within accounts in our Strategic Accounts segment. The role is responsible for driving the sales cycle from prospect to close, selling the complete HashiCorp software suite to named key accounts and ensuring adoption and consumption of our solutions! HashiCorp's Go to Market strategy is described as ALEER, which stands for Adopt, Land, Expand, Extend, and Renew. The strategic accounts sales team is responsible for Landing new logos, Expanding the initial use case, Extending into new solutions, and Renewing existing contracts!
● Engage new and existing strategic enterprise accounts to demonstrate how they can be more successful with our technology portfolio
● Proactively and efficiently lead resources with dedicated teams, virtual teams, partners, and executive staff around sales opportunities to ensure successful outcomes
● Lead sophisticated enterprise sales campaigns with multiple prospect engagement points in Business Leadership, Executive Operations, Development, IT Operations, and Security Operations
● Align the overall HashiCorp solution to the customer's business needs, challenges, and technical requirements
● Execute solution and value selling to existing customer base and new prospects
● Articulate and evangelize the vision and positioning of both the company and products
● Build a healthy pipeline of revenue and new logos for your target accounts
● Accurately forecast business on a weekly cadence
● Accurately qualify opportunities based on MEDDPICC and 3 Why's
● Effectively connect with internal management, legal and deal desk to ensure proper execution of documents and correct process and follow instructions or recommendations set by these teams and company management
**Required technical and professional expertise**
● Experience in Security, Open Source software business models, proficiency in Cloud and Infrastructure software is a minimum requirement
● Extensive (5-8 years minimum) strategic sales and strategic customer development experience with a track record of closing enterprise deals
● Excellent operational discipline, crafting and completing sales proposals, product presentations, quarterly and annual business plans and forecasting.
● Strong executive presence, interpersonal skills, and credibility
● Experience working for a high growth company where critical thinking and problem solving were required on daily basis to help contribute to significant business decisions
● Proven track record of consistently meeting or exceeding assigned annual/quarterly goals and targets
● Outstanding Salesforce and Clari hygiene along with proficiency using Gong, Outreach, Slack, Tableau and other Sales Tool proficiencies
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
$125k-176k yearly est. 10d ago
Head of Data, Measurement, Analytics, Large Customer Sales
Google 4.8
Los Angeles, CA job
_corporate_fare_ Google _place_ Los Angeles, CA, USA; New York, NY, USA; +2 more; +1 more **Advanced** Experience owning outcomes and decision making, solving ambiguous problems and influencing stakeholders; deep expertise in domain. _info_outline_ XThis role may also be located in our Playa Vista, CA campus.
Applicants in the County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
In accordance with Washington state law, we are highlighting our comprehensive benefits package, which is available to all eligible US based employees. Benefits for this role include:
+ Health, dental, vision, life, disability insurance
+ Retirement Benefits: 401(k) with company match
+ Paid Time Off: 20 days of vacation per year, accruing at a rate of 6.15 hours per pay period for the first five years of employment
+ Sick Time: 40 hours/year (statutory, where applicable); 5 days/event (discretionary)
+ Maternity Leave (Short-Term Disability + Baby Bonding): 28-30 weeks
+ Baby Bonding Leave: 18 weeks
+ Holidays: 13 paid days per year
Note: By applying to this position you will have an opportunity to share your preferred working location from the following: **Los Angeles, CA, USA; New York, NY, USA; Seattle, WA, USA** .
**Minimum qualifications:**
+ Bachelor's degree or equivalent practical experience.
+ 15 years of experience in digital media, sales, marketing, or product roles.
+ Experience with people management, and leading and developing a sales team.
**Preferred qualifications:**
+ MBA or advanced degree in Data Analytics.
+ Experience in data languages including SQL, Python, and R to drive advanced measurement and experimentation.
+ Experience leveraging advertising technology to build scalable measurement approaches that quantify advertising effectiveness and media attribution.
+ Ability to influence cross-functional management at all levels.
**About the job**
Businesses of all shapes and sizes rely on Google's unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.
The Head of Data, Measurement and Analytics leads a team of pod-aligned Data Transformation Leads and Analytical Leads. Your goal is to grow Google revenue by advancing Value Delivered, Total Opportunity, Data Strength, and Proof of Value within the Telecom vertical. You will serve as the team's most senior subject matter expert and a key member of the vertical leadership team.
Google's Large Customer Sales (LCS) teams are strategic partners and industry thought leaders to the world's leading brands and agencies. We continuously challenge how customers think about their business and how Google can support growth. We focus on helping these players navigate profound industry shifts and drive outsized business performance by competitively selling Google's full suite of advertising solutions across Search, YouTube, Measurement, and more. As a member of our LCS team, you'll have the unique opportunity to sell at the forefront of technology, collaborating with executives, influencing market-shaping strategies, and delivering tangible results that significantly impact major global businesses and drive the growth of Google.
The US base salary range for this full-time position is $173,000-$243,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more aboutbenefits at Google (************************************* .
**Responsibilities**
+ Shift industry and client conversations from tactical spend to long-term growth. Lead different angles of the client total opportunity across key client and agency stakeholders and communicate ROI in every engagement.
+ Bridge measurement gaps by implementing comprehensive first-party data (1PD) strategies (e.g., Value-Based Bidding and Omnichannel). Use Data to support the impact of Google Ads flagship products.
+ Scale measurement efforts to validate and support the customer's total opportunity.
+ Lead and mentor a high-performing team. Focus on driving pod and customer satisfaction, accelerating business growth, and fostering a culture of collaborative teamwork.
+ Cultivate and manage relationships with internal stakeholders, including Industry Directors (IDs), Heads of Industry (HOIs), and Go-To-Market (GTM) teams.
Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google'sApplicant and Candidate Privacy Policy (./privacy-policy) .
Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy (******************************************************* ,Know your rights: workplace discrimination is illegal (**************************************************************************** ,Belonging at Google (******************************** , and How we hire (**************************************** .
If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form (*************************************** .
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also ******************************* and ************************************************************* If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form: ***************************************
$155k-222k yearly est. 1d ago
Senior Managing SAP Consultant Work Management/Service Management
IBM 4.7
Santa Monica, CA job
**Introduction** A career at IBM Consulting is rooted in long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio, including Software and Red Hat.
Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in groundbreaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.
**Your role and responsibilities**
As a senior managing SAP consultant, you will serve as a client-facing practitioner responsible for selling, leading, managing, and implementing offerings with a deep understanding of finance business processes and SAP systems. As a trusted business advisor who collaborates to provide business outcomes and innovative solutions for solving challenging business problems.
You will work on projects that assist clients in integrating strategy, process, technology, and information to enhance effectiveness, reduce costs, and improve profit and shareholder value. Participate in business development activities and contribute to proposal development. There are opportunities for you to acquire new skills, work across different disciplines, take on new challenges, and develop a comprehensive understanding of various industries.
Your primary responsibilities include:
- Strategic SAP Solution Leadership: Leading the technical design, development, and implementation of business processes and SAP solutions for simplicity, amplification, and maintainability that meet client needs.
- Team Delivery leadership: Leading and managing high performing teams of SAP consultants to deliver work products on time, budget, and quality.
- Comprehensive Solution Delivery: Involvement in strategy development and solution implementation, leveraging your customer process and SAP expertise with clients and team members and working with the latest technologies with industry best practices applied.
This Job can be Performed from anywhere in the US.
**Required technical and professional expertise**
· Professional Expertise with SAP S/4HANA: Hands-on SAP expertise in SAP S/4HANA ISU-Work Management/Device Management with multiple commodities (e.g., electric, gas, water, wastewater), and with knowledge of the other ISU processes (Customer Experience, FICA, Billing) with a minimum of 5 end-to-end implementations (four specifically in the Energy and Utilities Industry) from project preparation to go-live as a Management Consultant or Solution Architect. Specifics:
· Solution design of work/device/service management financial/accounting and collection processes and procedures.
· Deep knowledge of the technical and business master data and the integration points that enable the IS-U data model.
· Extensive experience in the batch job processing chains and exceptions management process.
· SAP Expert Level Process Knowledge: Experience with customer service business processes and workflows, and the ability to integrate these customer processes with SAP and other applications to provide end-to-end solutions.
· Leadership and Project Management Skills: Project management skills, including implementation methods, developing project plans, managing resources, and ensuring that projects are delivered on time, within budget, and required quality standards.
· Deep Industry Knowledge: Foundation-level industry knowledge in Energy and Utilities.
· AI and Cybersecurity Knowledge: Familiarity with Artificial Intelligence models, their use in SAP implementation and knowledge of cybersecurity and data privacy principles
· Language Proficiency: Fluency in English.
· Eligibility and Equal Opportunity: As an equal opportunities' employer, we welcome applications from individuals of all backgrounds. However, to be eligible for this role, you must have the valid right to work in the United States.
**Preferred technical and professional experience**
· Familiarity with other Business Processes and SAP Modules: SAP Industry for Utilities (ISU), SAP Analytics Cloud, Integration into client customer portals.
· Familiarity with Cloud Computing Platforms: Including IBM Cloud, AWS, Microsoft Azure, and GCP.
· Knowledge of Agile methodologies: Hands on experience with project management methodologies like Agile.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
$91k-120k yearly est. 60d+ ago
Sr. Solutions Engineer
IBM 4.7
Santa Monica, CA job
**Introduction** A career in IBM Software means you'll be part of a team that transforms our customer's challenges into industry-leading solutions. We are an infinitely curious team, always seeking new possibilities, and dedicated to creating the world's leading AI-powered, cloud-native software solutions. Our renowned legacy creates endless global opportunities for our network of IBMers. We are a team of deep product experts, ensuring exceptional client experiences, with a focus on delivery, excellence, and obsession over customer outcomes. This position involves contributing to HashiCorp's offerings, now part of IBM, which empower organizations to automate and secure multi-cloud and hybrid environments. You will join a team managing the lifecycle of infrastructure and security, enhancing IBM's cloud solutions to ensure enterprises achieve efficiency, security, and scalability in their cloud journey.
**Your role and responsibilities**
The Solutions Engineering team serves as the primary technical resource and internal advocate for all Customers at HashiCorp. Through consultative engagement, we identify our Customers' challenges and business requirements, leveraging our product expertise to propose solutions that meet their needs. As trusted technical advisors, we work closely with our Customers to help them achieve their target outcomes and realize the full value of the HashiCorp solutions they've implemented.
Responsibilities:
As a Sr. Solutions Engineer at HashiCorp, you will partner closely with one or more Sales Executives and support the entire Customer journey. This includes pipeline creation, achieving technical wins, onboarding, driving consumption, and ensuring successful renewals. Your expertise and guidance will be crucial in helping Customers unlock the full potential of our solutions and achieve their desired business outcomes. In this role you will be expected to:
● Serve as Trusted Advisor: You will act as a trusted advisor to aligned accounts, technical teams, and business stakeholders throughout the customer lifecycle.
● Exhibit Strong Communication Skills: You will influence decisions through effective presentations, demos, technical engagements, and workshops, showcasing your strong communication skills.
● Understand the Customer's Journey: You will guide customers through a value realization journey aligned to their strategic priorities, designing technical and business-focused solutions that drive adoption and growth.
● Prove Business Value: You will demonstrate the business value of HashiCorp solutions in solving the customer's business problems and driving their target outcomes.
● Contribute to Customer Success: You will regularly participate in activities such as customer QBRs, cadence calls, customer office hours, and advanced roadmap sessions.
● Drive Expansion and Adoption: You will seek to drive expansion within current product lines and promote the adoption of multi-product integrated solutions.
● Partner with Cross-Functional Teams: You will collaborate with teams such as Solutions Architecture, Customer Success, Professional Services, Product Management, and Engineering to ensure success throughout the customer journey.
● Provide Authoritative Guidance: You will offer authoritative guidance on DevOps concepts, leveraging your strong skills in infrastructure architecture, cloud, IT operations, security, and development technologies and processes.
● Maintain Technology Expertise: You will establish and maintain a deep understanding of the HashiCorp portfolio, the partner ecosystem, and the competitive landscape.
This is a base + commission role, offering uncapped earning potential tied to sales results.
**Required technical and professional expertise**
● Experience: 5+ years in a Technical Pre-Sales or Sales Engineering role, or equivalent experience - practitioners are appreciated as well.
● Technical Expertise: Proficiency in understanding concepts and technologies in DevOps, Software engineering, Cybersecurity, cloud, microservices, containers, and scheduling platforms.
● Customer Engagement: Proven experience with implementing software products or solutions in large and dynamic enterprise companies.
● Communication Skills: Excellent verbal and written communication skills, with the ability to effectively convey complex technical concepts to diverse audiences.
● Problem-Solving Skills: Demonstrated ability to analyze complex technical problems and develop innovative solutions.
● Collaboration: Experience working well in a highly dynamic team environment that focuses on providing above industry standard customer service. Proven ability to work cross-functionally with teams such as Product Management, Engineering, and Customer Success.
● Travel: Ability to travel up to 25%, with domestic and occasional international travel required.
**Preferred technical and professional experience**
● Knowledge of HashiCorp Tools: Knowledge of, and experience with, any of the tools in the HashiCorp portfolio.
● Technical Certifications: Relevant technical certifications (e.g., AWS, Azure, Google Cloud, DevOps) are a plus.
● Education: Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field, or equivalent practical experience.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
$103k-143k yearly est. 60d+ ago
Director - Call Center General Manager
at&T 4.6
at&T job in Tustin, CA
We are seeking an experienced, dynamic Call Center General Manager to lead our consumer call center supporting 500-1,000 employees. The ideal candidate will be responsible for overseeing all aspects of call center operations, building and sustaining a positive, high-performing culture, and ensuring alignment with organizational goals. This is a hands-on leadership role requiring a blend of strategic vision, operational expertise, and strong relationship management-both with employees, partners and union leadership.
Key Responsibilities
+ Operational Leadership:
+ Oversee daily operations ensuring the center meets and exceeds performance metrics (service levels, quality, customer satisfaction, efficiency, etc.).
+ Drive continuous improvement initiatives in process, technology, and workflow to optimize productivity and customer experience.
+ Develop and implement business plans, budgets, and resource allocation strategies.
+ Culture Building:
+ Foster an inclusive, engaging, and high-performance culture aligned with organizational values.
+ Champion employee engagement and recognition programs, ensuring a positive work environment.
+ Lead by example, modeling ethical behavior and respect in all interactions.
+ Union Relations:
+ Create a positive relationship with union leadership that enables the business to meet customer needs while creating a positive environment for our employees.
+ Ensure compliance with collective bargaining agreements and labor laws.
+ Collaborate with Labor Relations and Human Resources to address grievances, negotiations, and workplace issues.
+ People Leadership:
+ Lead, coach, and develop a team of managers, supervisors, and support staff to achieve operational excellence.
+ Implement succession planning, talent development, and performance management strategies.
+ Drive accountability through clear communication of expectations and regular feedback.
+ Customer Experience:
+ Own all aspects of the customer journey within the contact center.
+ Analyze customer feedback and implement initiatives to improve satisfaction and loyalty.
+ Risk & Compliance:
+ Ensure all regulatory and company compliance requirements are met (privacy, security, labor laws, etc.).
+ Identify, assess, and mitigate risks related to operations, people, and technology.
+ Stakeholder Engagement:
+ Build strong relationships with internal and external stakeholders, including executive leadership, peer departments, vendors, and the union.
+ Represent the call center in cross-functional projects and organizational initiatives.
Qualifications
Required:
+ 10+ years of progressive leadership experience in large-scale call center operations (500+ employees), including at least 3 years in a senior management role.
+ Demonstrated success in driving operational efficiency, customer satisfaction, and employee engagement.
+ Experience managing centers that support multiple lines of business.
+ Strong financial and analytical acumen with experience managing large budgets.
+ Excellent communication, negotiation, and conflict resolution skills.
+ Proven ability to lead through change and ambiguity.
Preferred:
+ Bachelor's degree in Business Administration, Management, or related field (Master's preferred).
+ Experience with digital transformation in contact centers (AI, automation, omnichannel platforms).
+ Experience managing union-represented workforces and working with collective bargaining agreements.
+ Multilingual - Spanish, Korean, Vietnamese, Mandarin, Cantonese
Key Competencies
+ Strategic Thinking
+ Results Orientation
+ Employee Engagement
+ Change Leadership
+ Relationship Management
+ Problem Solving
+ Emotional Intelligence
Our **Director - Call Center General Manager** earns between $174,100 and $261,100 USD annually, not to mention all the other amazing rewards that working at AT&T offers. The individual starting salary within this range may depend on geography, experience, expertise, and education/training.
**Joining our team comes with amazing perks and benefits:**
+ Medical/Dental/Vision coverage
+ 401(k) plan
+ Tuition reimbursement program
+ Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
+ Paid Parental Leave
+ Paid Caregiver Leave
+ Additional sick leave beyond what state and local law require may be available but is unprotected
+ Adoption Reimbursement
+ Disability Benefits (short-term and long-term)
+ Life and Accidental Death Insurance
+ Supplemental benefit programs: critical illness, accident, hospital indemnity, group legal
+ Employee Assistance Programs (EAP)
+ Extensive employee wellness programs
+ Employee discounts up to 50% off on eligible AT&T mobility plans and accessories
+ AT&T internet (and fiber where available) and AT&T phone
**Weekly Hours:**
40
**Time Type:**
Regular
**Location:**
Tustin, California
**Salary Range:**
$174,100.00 - $261,100.00
It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws
We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status