Network Engineer jobs at AT&T

Glocomms is partnered with a leading integrated health system operating across New York and Pennsylvania to identify a dynamic and experienced Manager of Network Operations. This is a mission-critical leadership role responsible for the design, implementation, and continuous improvement of enterprise-wide network infrastructure supporting clinical, administrative, and operational excellence. The Manager of Network Operations will lead the strategic direction and day-to-day management of the organization's network systems, ensuring high availability, security, and scalability across a complex, multi-site environment. This individual will play a key role in shaping the future of the health system's digital infrastructure, driving innovation, and aligning network capabilities with enterprise IT and business objectives. Core Responsibilities Architect, implement, and maintain robust network infrastructure including routers, switches, firewalls, wireless systems, and hybrid cloud environments. Develop and execute long-term network strategy, including lifecycle management, capacity planning, and performance optimization. Lead cross-functional initiatives to evaluate and integrate emerging technologies that enhance network reliability, security, and efficiency. Ensure full compliance with regulatory and industry standards including HIPAA, HITRUST, and JCAHO. Oversee vendor relationships, contract negotiations, and service-level agreements to ensure optimal performance and cost-effectiveness. Collaborate with cybersecurity, infrastructure, and application teams to mitigate risks and support enterprise-wide initiatives. Drive continuous improvement through proactive monitoring, automation, and patch management. Lead disaster recovery and business continuity planning for network systems. Foster a culture of excellence in customer service, technical support, and team development. Required Qualifications Bachelor's degree in Information Technology, Computer Science, or a related field. 5-7 years of progressive IT management experience with a strong focus on enterprise network infrastructure. Deep expertise in network protocols, high availability systems, and security frameworks. Hands-on experience with network automation, cloud computing, and hybrid cloud architecture. Proficiency in Microsoft Azure and other cloud platforms. Strong leadership, communication, and project management skills. Ability to work effectively in a fast-paced, regulated environment. Preferred Qualifications Experience in healthcare IT or other highly regulated industries. Advanced certifications such as CCNP, CISSP, or equivalent. Demonstrated success in leading cross-functional teams and managing complex infrastructure projects. Familiarity with ITIL practices and enterprise architecture frameworks. Additional Information: This is a full-time, on-site role based in Sayre, PA. Candidates must be local or willing to relocate, as regular in-person presence is required. Relocation assistance is available for qualified candidates.

Our client is transforming customer communication by leveraging advanced voice AI technology. Voice remains one of the most natural ways for people to interact, yet traditional systems have lagged behind for decades. The goal is to bring intelligence, empathy, and efficiency to every business-to-customer conversation. In less than two years, the company has grown rapidly, with thousands of businesses using its AI-driven voice solutions to manage sales, support, and logistics calls that previously required large human teams. Backed by top-tier investors, the organization has achieved significant revenue milestones and continues to scale aggressively. They are seeking ambitious individuals who want to tackle complex technical challenges, move quickly, and make a meaningful impact at one of the fastest-growing companies in the voice AI space. About the Role: As a Senior Forward Deployed Engineer, you'll deliver voice AI solutions to enterprise clients, embedding with their teams to build production-ready systems. You'll bridge technical and non-technical stakeholders, drive adoption, and shape the platform through customer insights. Key Responsibilities: Lead end-to-end delivery of projects using our voice agent platform Build full-stack integrations (Python, JavaScript) with enterprise tools Partner with sales to gather requirements, prototype demos, and present designs Translate field feedback into actionable product recommendations Ideal Background: 2+ years in customer-facing technical roles Strong communication skills and ability to explain complex concepts Experience delivering systems in fast-paced environments Proficiency in Python and JavaScript Understanding of LLM-powered systems Compensation & Benefits: Salary: $215K-$290K Equity: 0.15-0.35% Location: Onsite in the San Francisco Bay Area Comprehensive health coverage, wellness and commuter reimbursements, and other perks Interview Process: Includes recruiter intro, technical assessment, coding interview, customer-focused discussion, and onsite/virtual rounds covering communication, architecture, and problem-solving. Join us to shape the future of voice automation with your technical expertise and communication skills.

Role: Senior Network Architect Duration: Full Time Employee Pay rate: FTE, NO Third Party A senior network professional with extensive expertise in complex, enterprise-wide network environments with a heavy focus on Meraki wireless, Cisco Identity Service Engine (ISE) and SD-WAN technologies. Much of the work is designing and building new network sites across Northeast. Required skills: 10+ years of experience in designing/deploying/documenting Cisco WAN & LAN network solutions for large enterprise environments. Pas, Zscaler and Fortinet SD-WAN experience Hands-on experience with implementing or managing Cisco SD-WAN / Viptela / Fortinet solutions. Demonstrated proficiency in implementing / managing enterprise wireless networks: Cisco Wireless Controllers / Access Points Cisco Meraki Wireless & Switching solutions. Proven experience in implementing/managing EIGRP/BGP/OSPF routing protocols in an enterprise network environment. Preferred candidates will have in-depth exposure to Cisco Identity Service Engine (ISE). Please send resume ASAP.

The Field Support Engineer provides support for the installation, operation and maintenance of Intellian fielded products globally as required in a 24/7 operational environment. The primary focus for this role is the installation and maintenance of Intellian Ground Gateway Terminals. Main Responsibilities Perform Intellian assigned duties onboard, on-site and/or field Support of Intellian's products in a global environment. Be able to perform installation and operation of Intellian products efficiently and effectively. Understand operation of all Intellian product and be able to troubleshoot and diagnose failures on terminals equipped with Intellian products and/or services. Work individually without support if in a remote location with correct tools and approved spares as required for job responsibilities. Provide onsite support for Intellian ECBU and Maritime business partners globally. Solid computing and reporting skills for maintaining data within Intellian CRM (Salesforce), as well as document handling on google drive or Microsoft office suite. Provide technical guidance to internal and external stakeholders for Intellian technical support organization. Ability to travel at very short notice anywhere globally. Maintain high standard of professionalism, workmanship and cleanliness on customer site. Adhere to all safety regulations, perform risk assessment and maintain required PPE. Work with teams of both internal staff, subcontractors, dealers and customers. Be self-sufficient if need be with travel plans, accommodation and attendance when unable to contact coordination or manager. Clear, concise daily reporting to internal and external stakeholders. Control expenditure when travelling on behalf of the company. Completing and providing RMA forms with stock returns or inventory adjustments. PUP, Case, TCN and Work Order; Creation, updates and completion within salesforce. Maintain good working relationships with all colleagues and staff with the ability to assist Working with all teams and staff to assist where resource is needed. Strong communication skills for liaising with HQ TS in Korea, as well as regional offices in EMEA and APAC. Required Qualifications & Skills Qualifications & Requirements: Bachelor's Degree in an engineering principle or equivalent industry experience in a Field Support role. 2+ years' experience in troubleshooting and triage of technical issues in a fast paced environment, to support customers. Experience with VSAT installation, commissioning, troubleshooting and repair. IT Network troubleshooting skills; DHCP, TCP/IPv4 & v6, Sub-netting, routing, VLANS, etc. Ability to work a flexible schedule in a 24x7 environment as needed to support round-the-clock operations. Good computer skills, including Word, Excel, Outlook and Google Docs. Strong Electrical and mechanical skills. Physically able to lift/carry at least 50lbs and climb ladders, masts. Rigging, etc. Ability to use forklift (training would be provided). Ability to adapt to urgent situations and good at working under a timeline pressure. Preferred Skills & Experience: 3 years' experience in a technical position within the maritime or teleport environment. Experience with Installation & Maintenance of Ground Gateway or Earth Station Antenna systems. Experience on satellite communication and other RF technologies. Written and Verbal skills in English, Spanish, French or Korean. Salesforce & SAP Experience. Hours & Place of Work: Flexibility to work weekends and holidays. Travel up to 75% domestic and overseas. Extended travel up to 2 weeks required. About Intellian: Intellian is the world's leading provider of satellite antennas and terminals, with a mission to empower connectivity so connectivity can empower the world. We are driven by a passion for innovation and agile responsiveness to customer needs. As the crucial link between satellite networks and millions of people on Earth, Intellian's leading technology and antennas empower global connectivity across oceans and continents, organizations, and communities. Strategic thinking, an obsession with quality, and a proven ability to deliver enable Intellian to invent for the future, creating mutual success for partners and customers as the world's connectivity needs evolve. Benefits: We offer a comprehensive benefits package, including flexible time off and paid holidays. Eligible employees also have access to medical, dental, and vision insurance, as well as short-term and long-term disability coverage. A 401(k) plan with employer safe harbor contributions is available. Additional compensation elements, such as annual performance-based bonuses, may be offered depending on the role.

Title: Solution Engineer Duration: 12 months contract At Cogent Infotech, we believe in creating opportunities that empower individuals and transform organizations. With over 21 years of excellence in consulting and talent solutions, we pride ourselves on building inclusive workplaces and driving innovation in everything we do. Our diverse teams bring unique perspectives to help deliver cutting-edge solutions to global clients across both public and private sectors. Position Summary This transformation impacts Finance & Accounting, Human Resources, Strategic Supply Management (SSM) and IT departments. The goal is to implement a composable ERP systems that integrates all business functions, including finance, operations, and human resources, into a unified platform. Key Responsibilities Support services for a range of ongoing projects such as the eGRC SaaS Migration, HR Connect, and SharePoint 2016 migrations. Develop and maintain governance documentation, technical architecture, and solution blueprints to guide the effective implementation and evolution of these projects. Work closely with project teams and stakeholders to understand their needs, provide technical expertise, and ensure that all solutions are aligned with organizational goals and industry's best practices. Create and maintain detailed documentation and ensure compliance with relevant standards and policies to guarantee the stability and performance of these critical systems. Conduct thorough analysis of client/user requirements, design, develop and test the software to meet defined specifications including the ability to uncover, comprehend, and document complex business requirements, challenges, and processes. Develop designs, layouts, and documentation to identify project requirements and how specific aspects will be integrated cohesively. Required Qualifications and Skills BA or Equivalent in computer science or related field. 5-7 Years of designing and architecting technical solutions. Excellent communication skill. Knowledge of a wide variety of systems and technical platforms from infrastructure to AI. Experience of identifying and selecting software solutions to business needs including Commercial of the Shelf (COTS), SaaS and PaaS applications. Knowledgeable in advanced concepts of cloud computing, datacenter consolidation, IT infrastructure services, cyber security, data management services, etc. Knowledge of advanced network administration and security principles and practices related to architecture. Advanced knowledge of most industry-standard solution engineering, application architecture and systems integration approaches and concepts. Preferred Qualifications Cloud fundamentals (Azure, AWS, GCP) certification preferred. Core Competencies Proactive and resourceful with a problem-solving attitude. Ability to identify, analyze, and resolve complex security and compliance issues. Strong interpersonal and communication skills, with the ability to effectively collaborate with diverse teams. Equal Opportunity & Inclusion Statement Cogent Infotech is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment where everyone feels welcome and valued. We encourage applications from individuals of all backgrounds, identities, abilities, and experiences. If you're excited about this role but don't meet every requirement, we still encourage you to apply Application Process Please submit your resume and a short cover letter through our online portal. Our process includes an initial resume review, a virtual interview, and a short technical assessment. If you need accommodations, feel free to inform us-we are happy to assist. Join Us At Cogent Infotech, your ideas matter. Join a purpose-driven organization that celebrates diversity, encourages collaboration, and invests in your future.

Job Title: Solutions Engineer Employment Type: Full-Time / Onsite We are seeking an experienced Solutions Engineer with strong expertise in mechanical systems, machine vision, and rail industry technologies. This role involves working closely with customers and internal teams to design, present, and deliver advanced rail engineering solutions. The ideal candidate will have hands-on rail domain experience, strong technical pre-sales capabilities, and the ability to lead onsite-offshore coordination. Key Responsibilities: • Partner with customers and internal teams to gather requirements and deliver end-to-end rail engineering solutions. • Lead pre-sales and solutioning activities including RFP/RFI responses, technical presentations, and proof-of-concept development. • Apply mechanical engineering and machine vision expertise to design next-generation inspection and analytics platforms. • Collaborate with mechanical, automation, software, and AI/ML teams to build integrated and scalable solutions. • Conduct feasibility studies, prototype validation, and performance testing. • Translate complex technical concepts into clear, customer-focused value propositions. • Stay updated on emerging technologies in rail automation, vision analytics, and detection systems. Required Skills & Qualifications: • Bachelor's or Master's degree in Mechanical, Mechatronics, or Electrical Engineering. • 5-10 years of experience in solutions engineering, design, or technical pre-sales. • Railroad domain experience is mandatory. • Strong foundation in mechanical systems design and integration. • Experience with rolling stock, track inspection, or railway safety systems. • Hands-on experience with machine vision platforms. • Strong communication and presentation skills with the ability to articulate technical depth to business stakeholders. • Experience coordinating with onsite and offshore teams. Nice to Have: • Exposure to predictive maintenance, digital twin, or inspection automation. • Familiarity with AI/ML, image analytics, or computer vision frameworks.

How to Apply To apply for this position, please visit this link: Include a copy of your resume and cover letter (combined as a single file, with your cover letter as the first page). Making sure you fit the guidelines as an applicant for this role is essential, please read the below carefully. In your cover letter, please describe how your experience aligns specifically with the responsibilities and collaborative nature of the Member Solutions Engineer & Insights Analyst position at Merit Network, Inc. Click the "Apply Now" button to begin the application process. Your salary will be determined by your qualifications, experience, and education. Job Summary *This is a full-time, hybrid position. During your 6-month probationary period, you will be required to work on-site for at least 3 days per week at Merit's office location in Ann Arbor, MI. Following, working on-site will be required for a minimum of 2 days per week. Come join a team of passionate individuals at a non-profit serving Michigan's public Universities and Colleges, K-12 EDU, Libraries, Governmental, Healthcare, Tribal and other Michigan Non-profit organizations for over 59 years! You will be an integral part of the Merit team, a dynamic and innovative team member, ready to contribute to and execute the mission of Merit. This position reports to the Director of Member Engagement and is responsible for working independently and as an interdisciplinary resource within Merit to respond to customer inquiries, create or identify solutions to meet differentiated solution designs, and identify evolving solution design trends and service delivery options. Merit's Services Lines consist of Network Services, Hosted Infrastructure, Hosted Applications and Community Development and Support. xevrcyc You will have an important role working in an interdisciplinary fashion to execute initiatives across the organization with Member Engagement, Network Operations/Engineering, Outside Plant, and Product Development on key existing and potential Member organization's needs; supporting strategy and business development, service solutions, and service development. To learn more about Merit Network, please visit our website:

Iridium is an award-winning and innovative satellite communications company with bragging rights to the only network that offers voice and data connectivity anywhere in the world. For over 20 years, Iridium's unique network and services have supported critical communications needs for individuals, businesses, and the evolving Internet of Things. At Iridium, we understand the importance of staying connected and the limitations of traditional communications networks. People across the globe, including first responders, humanitarians, global militaries, scientific researchers, and lone workers, as well as ships, aircraft and remote operations all rely on Iridium to stay connected. We take our responsibility for providing these essential communications very seriously and pride ourselves on offering a reliable lifeline when needed. Likewise, Iridium is committed to providing an exciting and innovative workplace, where employees are challenged to think outside the box and collaborate on new, bold ideas and solutions. Our talented teams are passionate about their work and the impact our company makes around the world. Iridium fosters an empowering and inclusive culture that allows employees to genuinely be their best selves. We are looking for others who want to join this truly unique company that celebrates our employees and provides the opportunity to truly make a difference in the world. What We're Looking For: If you are passionate about space and deploying disruptive space technology, you'll be excited about the Principal System Engineer, Mission Planning & Flight Dynamics Lead position for a Space Development Agency (SDA) project. As a member of the System Engineering team, you'll be responsible for managing multiple activities and projects, including those with cross-functional teams, to deliver customer-driven Mission Planning and Flight Dynamics artifacts. In this role, you will work alongside a team of Engineers to build and deliver a state-of-the-art Mission Management System that wows our customers. To thrive, you'll need a breadth of knowledge in Mission Planning and Flight Dynamics system development and hardware interfaces. As a lead, you'll be responsible for managing multiple activities to support system architecture and design, software development, integration and test, and operations regarding Mission Planning and Flight Dynamics areas of responsibilities What You'll Do: Lead the architecture and design to schedule all satellite and ground resources to accomplish mission objectives, ensuring activity deconfliction, resource allocation, and determining optimal load balancing for traffic on the satellite network Lead the architecture and design for the creation, validation, and distribution of all necessary products for the network including satellite and ground site schedules, antenna tracking files, acquisition tables, satellite pointing vectors, and orbital event files Lead the architecture and design to monitor and maintain long term constellation trending, relative RAAN rate progression, frozen orbit stability, and cross-link pointing performance Work independently to develop combinatorial optimization scheduling algorithms for make-before-break continuous coverage scheduling Develop and maintain system-level architecture and design documentation, ensuring alignment with project requirements, industry standards, and best practices Perform requirements analysis, definition, decomposition, and management for Space and Ground Segments Conduct risk assessments and mitigation planning for system design and development activities, identifying potential risks, developing contingency plans, and implementing risk mitigation strategies Inform anomaly and contingency resolution efforts What You'll Need to Succeed: Bachelor's degree in aerospace engineering or related field 10+ years of relevant experience in Satellite Operations and Development Breadth of knowledge in satellite operations, orbital dynamics, and satellite subsystems Proficient in LINUX operating systems and possess general programming capabilities Excellent communication skills, with the ability to convey products, deliverables, analyses, and/or issues clearly and confidently, and recognize and adapt to different communication techniques Can easily build meaningful relationships with others, including senior leadership outside of your own department, and is comfortable providing constructive feedback to your team members and management Be able to analyze a situation or problem, generate effective solutions, and see those solutions through to completion Must possess the creativity and resourcefulness needed to make reliable decisions and determine methods on new assignments Can thrive in a dynamic environment by handling multiple tasks and managing shifting priorities Be proactive in sharing knowledge you've learned with others Things That Would be Great if You Brought to the Table: Master's in Aerospace Engineering We'll also need you to: Be able to travel up to 5% Be a U.S. Citizen Work Environment: This position primarily works in an office setting and is largely sedentary with the majority of the position working with a computer. The role typically requires the use of basic office equipment such as a phone, video, computer, keyboard, mouse, and printer. Iridium is an Equal Opportunity Employer, including individuals with disabilities and protected veterans.

Job Details Remote Employee Location - Fife, WA Fully Remote $7000.00 - $9500.00 Salary/month Description Continuant is a leader in modern Managed Services, supporting mission-critical collaboration and network environments for enterprise clients worldwide. We are expanding our Network Engineering team and hiring a senior-level escalation engineer who thrives in complex technical environments and enjoys direct interaction with clients. If you are highly technical, calm under pressure, and enjoy solving problems others can't, this role is built for you. --- What You'll Do Serve as the top-tier technical escalation point for complex network incidents. Own high-impact issues end-to-end, including RCA, vendor engagement, and remediation planning. Troubleshoot across multi-vendor routing, switching, firewall, and SD-WAN environments. Mentor Level-1 and Level-2 engineers and provide knowledge transfer across the team. Participate in client meetings (20-25%) as a network subject-matter expert to support Sales and Account Management teams. Provide technical clarification of services, architectures, and capabilities during presales discussions. Contribute to proactive assessments, improvement plans, and change/problem/release management. Maintain clear, high-quality documentation and communication within ServiceNow. What You Bring 3-5+ years of hands-on enterprise networking experience (engineering or TAC) Strong troubleshooting expertise across Cisco routing, switching, security, and wireless Excellent client-facing communication skills (written, verbal, and presentation) Ability to lead high-severity incidents and remain calm under pressure Experience working in a Managed Service, MSP, or 24x7 support environment Certifications: Required: CCNP (Enterprise, Data Center, or Security), ITIL Foundation Preferred: CCIE, Fortinet NSE, VMware VCP, Silver Peak SD-WAN Technical strength in: Routing (OSPF, BGP, EIGRP, FHRP) Switching (STP, VLANs, VPC, LAG) Security (ACLs, NAT, VPN, NGFW) Cisco platforms: ISR/ASR, Catalyst/Nexus, ASA/Firepower, Meraki wireless Bonus experience: Fortinet, VMware, Silver Peak, SD-WAN, QoS design Presales / SME Qualifications (Light, Not Quota-Based) Comfortable participating in customer discovery and solution discussions Ability to explain technical solutions to both technical and non-technical stakeholders Experience supporting scope definition, effort estimation, or technical validation Presents confidently during demos, design reviews, or Q&A sessions Why Continuant At Continuant, you're not just another engineer in a ticket queue - you're a trusted expert. We invest in career growth, certifications, mentorship, and exposure to enterprise-class networks across industries. Our culture is built on teamwork, ownership, transparency, and doing what's right for the client, not just what's in the scope. If you want a role where your expertise is valued and your voice matters, you'll feel at home here. Other Details Shift: US Daytime Location: Remote (US-based) with occasional travel for meetings or training Reports to: Sr. Network Engineering Manager Employment: Full-time, Non-Exempt Qualifications Qualifications Experience Area Required Engineering / Network Support 3-5 years Service Desk / TAC environment 3-5 years IT Services / MSP / Managed Service 3-5 years Education & Certifications · Bachelor's degree in related field or equivalent experience (preferred) · Required: CCNP (Enterprise, Data Center, or Security), ITIL Foundation · Preferred: CCIE, VMware VCP, Silver Peak, Fortinet NSE Presales-Relevant Skills (New) · Ability to articulate technical concepts to both technical and non-technical audiences. · Experience participating in client discovery/scoping calls with Sales teams. · Ability to translate customer requirements into proposed service capabilities. · Comfortable presenting solutions and answering technical questions in live meetings. Technical Expertise · Switching: STP, VLANs, trunking, LAG, VPC · Routing: EIGRP, OSPF, BGP, FHRP, redistribution · Security: ACLs, NAT, stateful inspection, IPsec/DMVPN, AAA, NGFW · Cisco hardware: ISR/ASR, Catalyst, Nexus, ASA/Firepower, Meraki wireless · Preferred experience: VMware, Silver Peak SD-WAN, Fortinet, QoS (LAN/WAN) Other Requirements · Ability to work 8-10 hours at a desk, 5 days per week · Occasional travel for client meetings, training, or vendor events

Job Details Remote Employee Location - Fife, WA Fully Remote Full Time $5500.00 - $7500.00 Salary/month Description Continuant is expanding our Global Managed Services team and we're looking for a Level-2 Network Support Engineer to provide mid-level technical support for enterprise customers around the world. If you enjoy troubleshooting real-world network issues, working across multiple vendors and platforms, and resolving problems others can't, this role is for you. What You'll Do Handle escalated network incidents and service requests from Level-1 support Troubleshoot routing, switching, VPN, wireless, and firewall issues in live customer environments Use tools such as packet capture, log analysis, and CLI diagnostics to identify root cause Escalate complex or high-severity issues to Level-3 engineering when required Maintain accurate ticket updates and documentation in ServiceNow Support proactive monitoring and alert triage to help prevent customer outages Update internal knowledge base articles with fixes and troubleshooting steps What You Bring 2-4 years experience in a NOC, TAC, MSP, or similar support environment Strong working knowledge of: VLANs, routing protocols, ACLs, VPNs, DHCP/DNS, wireless networking Ability to analyze issues independently and document clear troubleshooting steps Excellent written and verbal communication in English (customer-facing) Certifications: Required: CCNA (or equivalent experience), ITIL Foundation Preferred: CCNP, Fortinet NSE, Meraki, VMware, SD-WAN vendor certs Technical Environment You'll work with: Cisco ISR/ASR, Catalyst, Meraki, Fortinet firewalls, VPN technologies, routing (OSPF, EIGRP, basic BGP), switching (STP, EtherChannel), and standard troubleshooting tools (Wireshark, CLI, monitoring platforms, etc.). Experience with ServiceNow or other ITSM tools is a plus. Role Details Shift: EMEA schedule Location: Remote / Global (must be eligible to work in home country) Type: Full-time, Non-Exempt Travel: Occasional, for training or team collaboration Reports to: Sr. Network Engineering Manager Why Join Continuant? Work with enterprise-scale real-world networks - not lab simulations Career growth supported through certifications, lab access, and learning opportunities Stable, growing company with a strong engineering culture Global team, modern tools, and room to advance into Level-3 / Architecture roles --- Qualifications Required Qualifications 2-4 years of hands-on networking experience in a Service Desk, NOC, MSP, or TAC environment Strong troubleshooting ability across VLANs, routing protocols, ACLs, VPNs, DHCP/DNS, wireless Excellent written and verbal communication skills, especially in client-facing updates Ability to work in a ticket-driven environment with multiple concurrent tasks Certifications: Required: CCNA (or equivalent experience), ITIL Foundation Preferred: CCNP, Fortinet NSE, Meraki, VMware VCP, SD-WAN vendor certifications Technical Skills Routing: OSPF, EIGRP, basic BGP Switching: VLANs, STP, trunking, EtherChannel Security: ACLs, NAT, IPsec VPN, firewall concepts Platforms: Cisco ISR/ASR, Catalyst, Meraki; Fortinet or other major firewall vendor preferred Experience with monitoring tools, packet analyzers, and remote CLI access ServiceNow or similar ITSM platform experience Other Requirements Ability to work at a desk for 8-10 hours, 5 days per week Occasional travel for training or team onsite collaboration Must be legally authorized to work in applicable country of residence

Job Description Nex-Tech is seeking a highly skilled, detail-driven Network Operations Engineer with deep Metaswitch or Class 4/5 switching expertise. This role is ideal for someone who thrives in complex voice environments-configuring, maintaining, and optimizing switching platforms that keep our customers connected. You'll take the lead on advanced voice switching operations, while also supporting the design, monitoring, and performance of our Internet, voice, video, and data networks. What You'll Do • Lead configuration, provisioning, testing, and cut-overs for Metaswitch or Class 4/5 switching platforms • Manage translations, routing, trunking, SS7, SBCs, Hosted PBX, POTS, and switching-related operations • Design and commission IP-enabled network infrastructures • Monitor IP, voice, and data network health using industry-standard tools • Troubleshoot complex issues spanning Internet, voice, video, and data services • Serve as a technical escalation point for voice, IP, and wireless delivery systems • Maintain routers, switches, firewalls, servers, and related network equipment What You Bring • Advanced, hands-on experience with Metaswitch or Class 4/5 switching - including PBX/Hosted PBX, Session Border Controllers, POTS, and complex switching configurations • Strong understanding of LAN/WAN networking, TCP/IP, SIP, QoS, MPLS, 802.1Q tagging, and related transport protocols • Experience working with multi-vendor systems such as Cisco, Extreme, Adtran, Calix, Metaswitch, Polycom, and Yealink • Proficiency with UNIX, Linux, Windows servers, and tools such as Wireshark, tcpdump, iperf, and network-monitoring systems like Cacti or PRTG • Ability to provision, troubleshoot, and support switching, routing, trunking, SS7, transport, and distribution systems Education & Experience Associate degree in Communications Technology, Computer Information Systems, or equivalent experience. Minimum of five years' experience in LAN/WAN networking, Central Office transport, IP transport, routing, or network design. Knowledge of Linux, SQL, and TCP/IP engineering required. Must possess a valid driver's license. We Offer Enjoy a 4% flat contribution to your 401(k), regardless of participation 401(k) also includes company match up to 6% Paid vacation and sick leave, with carry over Full coverage health, vision, and dental insurance, with an option for up to $6,000 in health savings contributions. Free Nex-Tech internet & discounted services Performance based annual merit increase and profit sharing bonus Paid maternity leave Encouragement and tools for personal growth & more If you're excited by technical challenges and ready to contribute your expertise to a growing network, apply with us and take the next step in your career. Nex-Tech is an equal opportunity provider and employer.

The Network Support Engineer is responsible for the support and troubleshooting of networking, data, and wireless network solutions. You will be a part of the Networking Division team that is responsible for providing technical support and final commissioning of customer systems. Requirements Handle customer support cases with and resolve issues in a professional and timely manner. Develop and execute client specific solutions and propose new ways to approach existing challenges. Ability to independently prioritize issues to provide efficient resolution based on need. Create and update all documentation for systems, configurations, and pertinent information for customers, and then upload the documents to appropriate internal storage systems. Create backups and validate documentation when accessing client equipment and making configuration changes. Verify all products are properly registered and support contracts assigned. Provide guidance for customers on common issue and root cause analysis. Working collaboratively with installation, project management, support and engineering teams. Perform system wiring and terminations, as required. Complete timecard entries on daily basis with notes to update management on project status. Keep customers up to date on a regular basis using the DES ticketing system. Work with manufacturers to escalate and resolve issues. Provide assistance for support cases with remote and on-site technical support for existing customers and systems. Stay current on all manufacturer and industry certifications. Help provide internal support for basic troubleshooting, system backups, and archiving. Provide support for company network/telephony applications, and create user accounts for new users. Find proper resolution for customer problems with security and long-term maintenance in mind. Essential Skills and Experience Strong working knowledge of ?networking, Desktop and Server OS, wireless networking, and firewalls. Associate degree in telecommunications, technology or related field preferred. Excellent communication and interpersonal skills. Highly motivated self-starter who takes initiative with minimal supervision. Independent, driven personality to stay on top of issues and communications. Applicants must be currently authorized to work in the United States on a full-time basis. Visa sponsorship is not available for this position. This is a full-time, in-person position, and candidates must be able to work from our office located in Pittsburgh, Pennsylvania. We offer a full compensation and benefits structure. Join the team that is the preferred technology provider of the Pittsburgh Steelers and winner of numerous customer satisfaction and top work places awards. EOE

Job Description Join the team that connects California to the world - advancing education and research statewide by providing the world-class computing network essential for innovation, collaboration, and economic growth. Our organization operates the California Research and Education Network (CalREN), a high-capacity computer network with more than 8,000 miles of optical fiber. The network serves over 20 million users across California, including the vast majority of K-20 students, together with educators, researchers, and individuals at other vital public-serving institutions. Bring your IT career and technical expertise to help support the California Research and Education Network (CalREN), a high-bandwidth, fiber-optic network that serves over 20 million users. CENIC is a nonprofit governed by its member K-12 schools, libraries, community colleges, universities, and other public-serving institutions. Its mission is to advance education and research by providing a world-class network essential for innovation, collaboration, and economic growth. **We are looking for Network Engineers at various levels: mid-career > senior > technical expert > and leadership roles! Please see our career center for other positions available.** POSITION SUMMARY: Reporting to the Lead Network Engineer, the Network Engineer II of Operations provides operational support for CENIC's advanced services network to advance CENIC's organizational goals and objectives of a high-performance, open, and secure network. ESSENTIAL FUNCTIONS: Monitor Proactively monitoring the CENIC networks to detect and resolve problems and ensure uninterrupted operations of the networks. Review turnover reports, scheduled maintenance, and the general state of the network. Participate in a daily triage schedule to investigate monitoring alarms, respond to new requests, and answer incoming calls. Troubleshoot Problem troubleshooting and resolution, including interaction with carriers, vendors, and CENIC's senior-level engineering group Serve as the point of contact for major incidents involving multiple sites or backbone services and determine the best course to resolution. Take ownership of complex problems involving our member sites or backbone services. Draft clear and concise announcements for network outages. Investigate, document, and perform root cause analysis of incidents or complex problems. Compile post-mortem reports to be shared with leadership and members, identifying areas for improvement. Evaluate all risk exposures and collaborate with teammates on the best paths to resolution. Customer Service Problem troubleshooting and resolution with CENIC associates. Respond to service requests via phone and ticketing system. Provide members with support aligned with CENIC's missions and values. Maintenances Planning, evaluating, and executing network maintenance activities Adhere to change enablement policies and exercise sound judgment when conducting maintenance. Draft Methods of Procedures (MOPs) in accordance with standards. Assist the network administrators in coordinating the shipment of equipment to network member sites. Subject Matter Expert Serve as a subject matter expert for a particular technology used on CalREN or a toolset that Operations utilizes. Stay current on emerging trends by self learning and collaborating with the engineering team. Ensure documentation is current and updated; provide training to the team when neede.d Documentation Participation in updating and revising policies, procedures, technical reports, documentation, and internal training material Maintain accurate inventory for network equipment Continuous Improvement OKR Execution: Sets, monitors, and achieves OKRs that align with organizational goals. Identifies and implements data-driven enhancements to processes, systems, and outcomes. Tracks progress, adjusts plans as needed, and ensures measurable results. KEY SUCCESS FACTORS: Think logically through issues, using best judgment and practices, including seeking guidance from the team when necessary. Communicate effectively with team members through ticket entries, daily check-in calls, and Slack channels Communicate effectively via phone and email with network contacts, hardware, and telco partners. Prioritize multiple demanding events along with daily tasks. Exercise sound judgment when handling issues, responding to associates, and when to escalate to leadership. Willingness to work any shift (including weekends & graves), as assigned, and to rotate shifts and schedules as assigned. Complete Objectives Key Results (OKRs), while continuing to Work independently to develop solutions adhering to policies and procedures. Able to perform risk assessment and mitigation to avoid negative impacts. Continuous open collaboration with teammates and other members in the organization. Uphold the mission and values of Network Operations and CENIC. Ability to consider, understand, and prioritize security (and privacy, where applicable) principles, practices, and procedures in all aspects of your role with CENIC. REQUIRED EDUCATION AND/OR EXPERIENCE: 2 years in a network operations environment in support of customer networks OR 2 years in a technical support role interacting with contacts via phone and ticketing system AND Hands-on experience with live production Cisco or Juniper network devices Administer and configure Cisco and Juniper routers/switches, implement firmware changes, perform hardware maintenance, and software upgrades. Experience working with layer three routing protocols Troubleshoot router/network performance problems on a live production network Troubleshoot circuit problems for commercially lit services and self-lit dark fiber services Prepare announcements for maintenance activities or network outages Understanding of network security, secure configuration of network devices, and the use of network devices to secure networks of computing systems, including configuring and maintaining ACLs, knowledge of firewalls, and intrusion detection systems. Experience with installing, upgrading, and securing network equipment and services PREFERRED EDUCATION AND/OR EXPERIENCE: Cisco CCNP or JNCIA-SP certification Direct experience in network configuration, management, and operations Experience with optical transmission systems such as DWDM Experience working and designing advanced routing protocols such as BGP. Working knowledge of MPLS-SR and L2VPNs Experience in a university and/or research environment WORK ENVIRONMENT: This position operates in a professional office environment with standard office equipment, including computers, telephones, photocopiers, and filing cabinets. WORK HOURS: Network Operations is a 24-hour, 7-day per week, 365-day per year operation. An employee's regular work schedule is four ten-hour days on any of the seven days in the week, based on CENIC's business needs. WORK AUTHORIZATION: Documented Proof of identity and legal eligibility to work in the United States. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. CENIC does not offer STEM OPT training opportunities and cannot complete Form I-983. WHY WORK AT CENIC? Company Culture: Small teams and a collaborative environment provide the opportunity to make a large impact in a small organization. Community Engagement: We work with research and education institutions in the largest state economy in the United States. Your work has meaning. Generous Health Benefit Package : We value our employees' wellness. We offer a variety of medical, dental, and vision benefits.. We have you covered with life, short-term, and long-term insurance. We also offer pet insurance at a discount. Paid Time Off: We offer liberal vacation, sick leave, and 15 paid holidays. Investment in Your Future: CENIC contributes to your 403(b) even if you don't. We also offer matching contributions. Pre-tax and Roth options are also available. Direct applicants only. No recruiters. CENIC is an equal opportunity employer - Vets/disabled

Job Description Nex-Tech is seeking a highly skilled, detail-driven Network Operations Engineer with deep Metaswitch or Class 4/5 switching expertise. This role is ideal for someone who thrives in complex voice environments-configuring, maintaining, and optimizing switching platforms that keep our customers connected. You'll take the lead on advanced voice switching operations, while also supporting the design, monitoring, and performance of our Internet, voice, video, and data networks. What You'll Do • Lead configuration, provisioning, testing, and cut-overs for Metaswitch or Class 4/5 switching platforms • Manage translations, routing, trunking, SS7, SBCs, Hosted PBX, POTS, and switching-related operations • Design and commission IP-enabled network infrastructures • Monitor IP, voice, and data network health using industry-standard tools • Troubleshoot complex issues spanning Internet, voice, video, and data services • Serve as a technical escalation point for voice, IP, and wireless delivery systems • Maintain routers, switches, firewalls, servers, and related network equipment What You Bring • Advanced, hands-on experience with Metaswitch or Class 4/5 switching - including PBX/Hosted PBX, Session Border Controllers, POTS, and complex switching configurations • Strong understanding of LAN/WAN networking, TCP/IP, SIP, QoS, MPLS, 802.1Q tagging, and related transport protocols • Experience working with multi-vendor systems such as Cisco, Extreme, Adtran, Calix, Metaswitch, Polycom, and Yealink • Proficiency with UNIX, Linux, Windows servers, and tools such as Wireshark, tcpdump, iperf, and network-monitoring systems like Cacti or PRTG • Ability to provision, troubleshoot, and support switching, routing, trunking, SS7, transport, and distribution systems Education & Experience Associate degree in Communications Technology, Computer Information Systems, or equivalent experience. Minimum of five years' experience in LAN/WAN networking, Central Office transport, IP transport, routing, or network design. Knowledge of Linux, SQL, and TCP/IP engineering required. Must possess a valid driver's license. We Offer Enjoy a 4% flat contribution to your 401(k), regardless of participation 401(k) also includes company match up to 6% Paid vacation and sick leave, with carry over Full coverage health, vision, and dental insurance, with an option for up to $6,000 in health savings contributions. Free Nex-Tech internet & discounted services Performance based annual merit increase and profit sharing bonus Paid maternity leave Encouragement and tools for personal growth & more If you're excited by technical challenges and ready to contribute your expertise to a growing network, apply with us and take the next step in your career. Nex-Tech is an equal opportunity provider and employer.

Job Description Nex-Tech is seeking a highly skilled, detail-driven Network Operations Engineer with deep Metaswitch or Class 4/5 switching expertise. This role is ideal for someone who thrives in complex voice environments-configuring, maintaining, and optimizing switching platforms that keep our customers connected. You'll take the lead on advanced voice switching operations, while also supporting the design, monitoring, and performance of our Internet, voice, video, and data networks. What You'll Do • Lead configuration, provisioning, testing, and cut-overs for Metaswitch or Class 4/5 switching platforms • Manage translations, routing, trunking, SS7, SBCs, Hosted PBX, POTS, and switching-related operations • Design and commission IP-enabled network infrastructures • Monitor IP, voice, and data network health using industry-standard tools • Troubleshoot complex issues spanning Internet, voice, video, and data services • Serve as a technical escalation point for voice, IP, and wireless delivery systems • Maintain routers, switches, firewalls, servers, and related network equipment What You Bring • Advanced, hands-on experience with Metaswitch or Class 4/5 switching - including PBX/Hosted PBX, Session Border Controllers, POTS, and complex switching configurations • Strong understanding of LAN/WAN networking, TCP/IP, SIP, QoS, MPLS, 802.1Q tagging, and related transport protocols • Experience working with multi-vendor systems such as Cisco, Extreme, Adtran, Calix, Metaswitch, Polycom, and Yealink • Proficiency with UNIX, Linux, Windows servers, and tools such as Wireshark, tcpdump, iperf, and network-monitoring systems like Cacti or PRTG • Ability to provision, troubleshoot, and support switching, routing, trunking, SS7, transport, and distribution systems Education & Experience Associate degree in Communications Technology, Computer Information Systems, or equivalent experience. Minimum of five years' experience in LAN/WAN networking, Central Office transport, IP transport, routing, or network design. Knowledge of Linux, SQL, and TCP/IP engineering required. Must possess a valid driver's license. We Offer Enjoy a 4% flat contribution to your 401(k), regardless of participation 401(k) also includes company match up to 6% Paid vacation and sick leave, with carry over Full coverage health, vision, and dental insurance, with an option for up to $6,000 in health savings contributions. Free Nex-Tech internet & discounted services Performance based annual merit increase and profit sharing bonus Paid maternity leave Encouragement and tools for personal growth & more If you're excited by technical challenges and ready to contribute your expertise to a growing network, apply with us and take the next step in your career. Nex-Tech is an equal opportunity provider and employer.

Job Description Nex-Tech is seeking a highly skilled, detail-driven Network Operations Engineer with deep Metaswitch or Class 4/5 switching expertise. This role is ideal for someone who thrives in complex voice environments-configuring, maintaining, and optimizing switching platforms that keep our customers connected. You'll take the lead on advanced voice switching operations, while also supporting the design, monitoring, and performance of our Internet, voice, video, and data networks. What You'll Do • Lead configuration, provisioning, testing, and cut-overs for Metaswitch or Class 4/5 switching platforms • Manage translations, routing, trunking, SS7, SBCs, Hosted PBX, POTS, and switching-related operations • Design and commission IP-enabled network infrastructures • Monitor IP, voice, and data network health using industry-standard tools • Troubleshoot complex issues spanning Internet, voice, video, and data services • Serve as a technical escalation point for voice, IP, and wireless delivery systems • Maintain routers, switches, firewalls, servers, and related network equipment What You Bring • Advanced, hands-on experience with Metaswitch or Class 4/5 switching - including PBX/Hosted PBX, Session Border Controllers, POTS, and complex switching configurations • Strong understanding of LAN/WAN networking, TCP/IP, SIP, QoS, MPLS, 802.1Q tagging, and related transport protocols • Experience working with multi-vendor systems such as Cisco, Extreme, Adtran, Calix, Metaswitch, Polycom, and Yealink • Proficiency with UNIX, Linux, Windows servers, and tools such as Wireshark, tcpdump, iperf, and network-monitoring systems like Cacti or PRTG • Ability to provision, troubleshoot, and support switching, routing, trunking, SS7, transport, and distribution systems Education & Experience Associate degree in Communications Technology, Computer Information Systems, or equivalent experience. Minimum of five years' experience in LAN/WAN networking, Central Office transport, IP transport, routing, or network design. Knowledge of Linux, SQL, and TCP/IP engineering required. Must possess a valid driver's license. We Offer Enjoy a 4% flat contribution to your 401(k), regardless of participation 401(k) also includes company match up to 6% Paid vacation and sick leave, with carry over Full coverage health, vision, and dental insurance, with an option for up to $6,000 in health savings contributions. Free Nex-Tech internet & discounted services Performance based annual merit increase and profit sharing bonus Paid maternity leave Encouragement and tools for personal growth & more If you're excited by technical challenges and ready to contribute your expertise to a growing network, apply with us and take the next step in your career. Nex-Tech is an equal opportunity provider and employer.

Nex-Tech is seeking a highly skilled, detail-driven Network Operations Engineer with deep Metaswitch or Class 4/5 switching expertise. This role is ideal for someone who thrives in complex voice environments-configuring, maintaining, and optimizing switching platforms that keep our customers connected. You'll take the lead on advanced voice switching operations, while also supporting the design, monitoring, and performance of our Internet, voice, video, and data networks. What You'll Do • Lead configuration, provisioning, testing, and cut-overs for Metaswitch or Class 4/5 switching platforms • Manage translations, routing, trunking, SS7, SBCs, Hosted PBX, POTS, and switching-related operations • Design and commission IP-enabled network infrastructures • Monitor IP, voice, and data network health using industry-standard tools • Troubleshoot complex issues spanning Internet, voice, video, and data services • Serve as a technical escalation point for voice, IP, and wireless delivery systems • Maintain routers, switches, firewalls, servers, and related network equipment What You Bring • Advanced, hands-on experience with Metaswitch or Class 4/5 switching - including PBX/Hosted PBX, Session Border Controllers, POTS, and complex switching configurations • Strong understanding of LAN/WAN networking, TCP/IP, SIP, QoS, MPLS, 802.1Q tagging, and related transport protocols • Experience working with multi-vendor systems such as Cisco, Extreme, Adtran, Calix, Metaswitch, Polycom, and Yealink • Proficiency with UNIX, Linux, Windows servers, and tools such as Wireshark, tcpdump, iperf, and network-monitoring systems like Cacti or PRTG • Ability to provision, troubleshoot, and support switching, routing, trunking, SS7, transport, and distribution systems Education & Experience Associate degree in Communications Technology, Computer Information Systems, or equivalent experience. Minimum of five years' experience in LAN/WAN networking, Central Office transport, IP transport, routing, or network design. Knowledge of Linux, SQL, and TCP/IP engineering required. Must possess a valid driver's license. We Offer Enjoy a 4% flat contribution to your 401(k), regardless of participation 401(k) also includes company match up to 6% Paid vacation and sick leave, with carry over Full coverage health, vision, and dental insurance, with an option for up to $6,000 in health savings contributions. Free Nex-Tech internet & discounted services Performance based annual merit increase and profit sharing bonus Paid maternity leave Encouragement and tools for personal growth & more If you're excited by technical challenges and ready to contribute your expertise to a growing network, apply with us and take the next step in your career. Nex-Tech is an equal opportunity provider and employer.

The primary function of the Senior Lead Engineer is to provide technical assistance and expertise for the DES Networking Department and our customers. Essential functions and responsibilities: Provide technical assistance for our systems engineers and technicians Develop implementation standards to include quality installations, inventories, and documentation for the ongoing maintenance and support of our customer's networks. Audit existing and prospective customer's networks for vulnerability, resilience, code updates and hardware refresh opportunities, upgrades, expansions, and re-architecting for long term improvements. Project Validation and Design Evaluate and validate new product offerings Drive technical conversations that develop consultative and trusting relationships with prospects and customers Assist with technical responses to RFPs, RFIs, and other proposals Design solutions to address customer's needs that exceed their expectations Review and Create implementation plans Success factors/job competencies: Strong work ethic Excellent Verbal and Written Communication Skills Comfortable working with C Level Managers Excellent Leadership Skills Personality to develop friendship and trust with our prospects and customers Ability to meet Deadlines and Project Budgets Independent Thinking & Decision Making Excellent Problem Solving Skills Expert Analysis and Troubleshooting Skills Safety orientation Customer Focus Attention to Detail Teamwork/Collaboration Requirements Education/Certification(s)/License(s) required: Bachelor's or Master's Degree in Information Technology or related field. May be required to participate in safety trainings and/or certifications provided by the Company or Customers. Experience/Other required: Position requires two (2) to four (4) years of relevant experience as a networking engineer. Strong capabilities with configuring Switches, Wireless Controllers and Access Points, Firewalls, and network related Servers, such as Active Directory, Domain Name Server, Domain Controller, DHCP Server - IPAM, and management and analytic applications. Strong capabilities with Network Access Control, such as Clearpass and FortiNAC. Networking certifications helpful, CCIE, CISSP, CISM, LEED, and ISO. Alcatel Lucent AFCE. Aruba Networks ACSP, ACSX, ACCP, ACCX, ACMP, or ACMX. FortiNet NSE 5, 6, 7, or 8. Experience working with Microsoft Dynamics 365 will be useful. Applicants must be currently authorized to work in the United States on a full-time basis. Visa sponsorship is not available for this position. This is a full-time, in-person position, and candidates must be able to work from our office located in Pittsburgh, Pennsylvania.

Number of positions: 1 Length: 5-17 Months+ Work Address: DC 20032 Immediate interviews (Web Cam Interview) is 100% ONSITE : 16+ years of experience. Provides technical guidance for directing and monitoring information systems operations. Designs, builds, and implements network systems. The Network Engineer / Specialist will assist the Technology division in supporting the network. Perform assignments in the areas of design and planning, deployment, operations and technical support for IP-based network communication systems that support data, voice, and video traffic. Conducts thorough and detailed system studies of existing functions and methods of operations and assists in developing network communication system plans to refine, elaborate upon, and obtain further benefit for Enterprise WAN / LAN IT support. Analyzes systems and assists in creating detailed technical documents to define logical, and workable networks. JOB DESCRIPTION Responsibilities: Provides technical guidance for directing and monitoring information systems operations. Designs, builds, and implements network systems. Directs compilation of records and reports concerning network operations and maintenance. Troubleshoots network performance issues. Analyzes network traffic and provides capacity planning solutions. Monitors and responds to complex technical control facility hardware and software problems. Interfaces with vendor support service groups to ensure proper escalation during outages or periods of degraded system performance. Manages the purchase, testing, installation, and support of network communications, including Local Area Network (LAN)/Metropolitan Area Network (MAN)/ Wide Area Network (WAN) systems. Performs system-level design and configuration of products including determination of hardware, OS, and other platform specifications. Plans large-scale systems projects through vendor comparison and cost studies. Performs a variety of systems engineering tasks and activities that are broad in nature and are concerned with major systems design, integration, and implementation, including personnel, hardware, software, budgetary, and support facilities and/or equipment. Provides quality assurance review and the evaluation of new and existing software products. Provides assistance and oversight for all information systems operations activities, including computer and telecommunications/communications operations, data entry, data control, LAN/MAN/WAN administration and operations support, operating systems programming, system security policy procedures, and/or web strategy and operations. Provides input to policy level discussions regarding standards and budget constraints. Supervises all personnel engaged in the operation and support of network facilities, including all communications equipment on various platforms in large scale or multi-shift operations. Supervises complex operations that involve two or more additional functions such as, but not limited to, network operations, systems security, systems software support, and production support activities. Monitors and responds to hardware, software, and network problems. Provides routine testing and analysis of all elements of the network facilities (including power, software, communications machinery, lines, modems, and terminals). Utilizes software and hardware tools and identifies and diagnoses complex problems and factors affecting network performance. Troubleshoots network systems when necessary and makes improvements to the network. Manages the product lifecycle for the network infrastructure to assure operational availability; designs and specifies changes for implementation. Receives performance data and analyzes the performance of installed technologies. Proposes and implements any required changes, including identifying and planning for any resulting impacts on other technologies. May lead a small to moderate sized project, or more typically, components of a larger project. Oversees implementation efforts related to their area of responsibility. Conducts complete diagnostics of most network services problems, factoring in a strong understanding of the technical architecture. Prepares reports on a monthly/quarterly basis for project metrics, SLAs, and achievements. Provides technical guidance and mentorship to team members as appropriate. Documents new procedures in a clear and concise manner. May participate in the development of new or modified procedures. Performs administrative duties associated with the ongoing operation and support of City-wide network such as billing, customer assistance, and inventory. Minimum Education/Certification Requirements: Bachelors degree in IT or related field or equivalent experience Required/Desired Skills Candidates must have ALL the Required skills in order to be considered for the position. Desired or Highly Desired skills are a PLUS but may NOT be required. Skill Matrix (Please fill the last two columns of this matrix) Experience with Business workflow processes Required / Desired Amount of Experience Years of Experience Last Used 16+ yrs. troubleshooting network performance issues Required 16 Years 16+ yrs. analyzing network traffic and providing capacity planning solutions Required 16 Years 16+ yrs. planning and configuring an enterprise network Required 16 Years 16+ yrs. monitoring and responding to hardware, software, and network problems Required 16 Years Bachelors degree in IT or related field or equivalent experience Required 10 Years Knowledge of WAN / LAN infrastructure components to develop, implement, and maintain highly efficient, reliable, and scalable Mission Critical and a C Required 10 Years Knowledge of vendor product and technology to design, deploy, and operate associated hardware and software. Required 10 Years Knowledge of the capabilities and limitations of particular makes and models of equipment and software to evaluate the comparative cost effectiveness Required 10 Years Ability to work well with internal and external teams, collaborate and work well in both unstructured & structured environment. Required 10 Years Experience working in a large organization and familiar with concepts such as enterprise technology standards and change management practices. Required Documented training and experience, implementing and administering a VMWare environment. Experience must be within the past 12 months. Required 5 Years Hands on experience in Cisco router and Dell server centric networks to include troubleshooting and server administration. Required 10 Years Experience with SAN, NAS, SAS and DASD configuration and provisioning. Required 10 Years Working knowledge of standard TCP/IP networking (subnetting, trunking, VLANS, etc). Required 10 Years Experience with basic networking hardware. Required 10 Years Possess either a CCNA, CCNP or CCNE certification Required Design, configure and implement Virtual Machine architectures to support Virtual Desktops and well as pre-production SQL environments Required 10 Years