Post job

Systems Administrator jobs at AT&T

- 588 jobs
  • Network Support Technician (Government)

    at&T 4.6company rating

    Systems administrator job at AT&T

    This position requires office presence of a minimum of 5 days per week and is only located at customer's site. No relocation is offered. AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers' mission. AT&T has an opening to fill a Network Support Technician (NST) position to support an Immigration and Customs Enforcement (ICE) Office of Chief Information Officer (OCIO) program. Specifically, the position will support Information Technology Field Operations (ITFO) in Brunswick, GA. The NST provides onsite and remote Tier 2 support that requires prompt action and quick resolution of user IT issues to minimize downtime. These IT issues include hardware, software, applications, network diagnostics, cloud and other IT services, as requested. The NST reports to an Area Technical Lead and provides IT Field Operations (ITFO) support for 24x7 LANs and associated applications, peripherals, connectivity, and end-users in a Service Desk supported Tier II environment. This position relies on instructions and pre-established guidelines to perform the functions of the job while working independently and/or under immediate supervision. A certain degree of creativity and latitude is required. Job Duties/Responsibilities: This role will include, but will not be limited to the following responsibilities: Provide LAN administrator support with the installation, configuration and maintenance of network communication devices, servers, network storage arrays and tape backup units Provide support of network attached devices such as computers, printers, fax machines, biometric devices, electrocardiograms, x-ray machines, smart display, and sensors Provide support of mobile and wireless devices to include smartphones, tablets, and hotspots Assist in testing, applying, and maintaining server configurations and related security patches Assist in maintaining and checking the health of systems and backups to include restore testing Monitors ITSM (ServiceNow) assignment groups and applies troubleshooting needed to resolve tickets Update tickets following documentation templates and/or guidelines to ensure quality requirements are met Provide daily, weekly, and monthly activity reports describing activities accomplished in a timely manner Provide inventory support and input to the provided inventory system for the customer Responsible for installing and maintaining video teleconferencing infrastructure to include assisting with user requests Participate in pre-scheduled after-hours support of weekly on-call rotation and/or as a team member supporting special projects or events Conduct or provide new equipment deployments and/or requested deployment support Provide cabling support and run cables within data centers, LAN rooms and remote wiring closets Analyzes functional business requirements and design specifications for functional activities Effectively contribute to technical discussions and develop and present required briefing materials to ensure the customer's needs are met Should provide identification/fixing for the problems within existing systems design/implementation of new systems, enhances the existing systems and participates in analysis, design, and new construction of next generation IT systems Responsible for understanding the needs of the customers and the realities of commercially available IT products and creating requirements that will allow implementation by the architecture and engineering team and COTS products Must possess experience of system engineering in one or more areas including telecommunications concepts, computer languages, operating systems, database/DBMS, and middleware Required Clearance: Public Trust (#clearable) (#publictrust) Required Qualifications: Must be a U.S. Citizen and pass the DHS Employment Eligibility Verification process Associate Degree or equivalent experience 1+ years' of IT-related support experience, preferably in a helpdesk or customer support role Demonstrated ability to troubleshoot and resolve desktop, network, or other IT issues General knowledge network products and systems Experience in a rapid paced, time sensitive, high-quality environment Must have excellent team skills and collaboration skills Attention to detail and follow-through Ability to work with minimal supervision Must pass Motor Vehicle Records check as this position is classified as a “Regular Driver” and overnight travel may be required (Actual travel percentage varies based upon location but is typically less than 20%). Must maintain a state of travel readiness required to take prompt action on support requests which may require local and/or overnight travel to Government locations (Local short notice travel to customer sites is common, extended overnight and air travel is typically less than 5% per year). Must be comfortable working in a Law Enforcement environment which may consist of locations similar to detention facilities, prisons, or jails If the position requires you to enter certain facilities, you may be required to wear personal protective equipment and adhere to social distancing requirements Desired Qualifications: Prior experience providing technical enterprise support within a large, complex organization, dealing with a wide range of users, systems, and networks. Possesses and applies expertise on multiple complex work assignments which are broad in nature, requiring originality and innovation in determining how to accomplish tasks. Ability to apply comprehensive knowledge across key tasks and high impact assignments Experience evaluating system performance results and recommending improvements or optimizations Experience performing IT hardware repairs and installing replacement parts Experience planning and leading technology assignments and projects Prior hands-on experience with the setup, configuration and administration of servers and backups Experience functioning as a technical expert across multiple project assignments ITIL v4, MCSE, A+, Security+, Network+, or other relevant certifications Physical and/or Mental Qualifications, if applicable*: Outstanding communication skills in both formal and informal formats with customers, stakeholders, and technical specialists. This work requires that an individual position themselves to access computer and related equipment connections and be able to transport objects or equipment weighing up to 50 lbs *Reasonable accommodation will be made for qualified individuals with a disability, where such accommodation will not impose an undue hardship during the application process and on the job Our Network Support Technician's earn between $61,600 - $68,000. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Tuition reimbursement program Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) Paid Parental Leave Paid Caregiver Leave Additional sick leave beyond what state and local law require may be available but is unprotected Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone Weekly Hours: 40 Time Type: Regular Location: Brunswick, Georgia It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
    $61.6k-68k yearly Auto-Apply 41d ago
  • Support Engineer(only W2, hybrid)

    CBTS 4.9company rating

    Hudson, NY jobs

    Notes: Possible Weekend or Unusual working hours role is sourcing for two separate shifts of the same role. Monday - Friday Must Have Skills / Requirements: 1) Proficient with Active Directory, MFA administration, and Windows administration 3+ years of experience 2) Proficient with PowerShell Scripting 3+ years of experience; Automating tasks to streamline workflows. 3) Proficiency managing incidents through company CRM 3+ years of experience; ServiceNow, etc. Nice to Have Skills / Preferred Requirements 1) Experience with post-production applications/systems a plus (Avid Production Asset Management) 2) Experience supporting enterprise domain migrations/consolidations a plus 3) Experience with Active Directory and MFA admin within Entertainment Industry. Soft Skills: 1) Relies on experience and judgment to plan and accomplish tasks with little supervision 2) Relies on experience and judgment to plan and accomplish tasks with little supervision 3) Strong verbal and written communication skills (Phone, Slack, Teams, Email, CRM) 4) Must maintain a flexible schedule to support a 24x7 production schedule Technology Requirements: 1) Proficient with Active Directory & MFA administration 2) Proficient with Windows administration 3) Competent in establishing & executing test plans with some supervision 4) Has experience providing direct support to customers in an enterprise environment 5) Has experience with incident and knowledge management in a CRM platform
    $77k-104k yearly est. 4d ago
  • Windows System Administrator

    ALLO Fiber 3.8company rating

    Kansas City, KS jobs

    At ALLO, we believe people are our biggest asset. Our team brings the ALLO mission to life because as local members of each community, we live, work, play, and volunteer right here with you. We're passionate about being involved and contributing to the success and progress of each of our GIG Communities. We pursue these passions because ALLO leaders have created a workplace where folks are valued, ideas are heard, and leaders and teammates show up for each other at work and in life. The Systems Administrator is responsible for administration of servers both on the customer premises and in the cloud. They are also responsible for backup and patching of servers and endpoints across the entire deployment. They will also be a senior escalation resource for complex issues unable to be resolved by Tier 2 help desk technicians. This is an in office position in Mission, KS. RESPONSIBILITIES: Provides technical assistance, consultation, and troubleshooting for issues with server hardware, operating systems, and applications. Verifies integrity of system backups, troubleshooting where necessary. Proactively evaluates lates patches for stability and CVE mitigation and applies them to applicable machines and groups. Follows up on assigned tickets, pursuing them to resolution in a timely manner consistent with department goals and priorities. Documents resolution of escalated issues into the Tier 2 knowledgebase. Evaluates processes and procedures, looking for areas to automate or optimize. Stays up-to-date on latest developments with IT tool stack. EDUCATION and EXPERIENCE: Bachelor of Science in Information Systems preferred or equivalent relevant job experience. 3+ years systems administration Preferred Certifications: Microsoft Fundamentals MS-900 and Azure Administrative Associate AZ-104. Equivalent certifications in AWS or Google Cloud may be substituted or ability to obtain Certifications within 90 days of employment. SKILLS / KNOWLEDGE / ABILITIES: Critical thinking skills and a strong analytical mindset. Strong oral/written communication skills. Ability to articulate technical concepts to a non-technical audience. Experience supporting and troubleshooting web-based applications. Understands Active Directory/Entra ID management concepts and best practices. Good working knowledge of networking concepts including cloud networking. Strong working knowledge of major operating systems (Windows, MacOS, Linux). Participating in incident response team. Proficiency with DNS and DHCP servers, GPO and PowerShell. Working knowledge of virtualization technologies including VMWare and Hyper-V. Availability for some after-hours work and participation in an on-call rotation. Possess/Maintain a valid Driver's License People are our passion. At ALLO, we don't treat you like a number. You're a human being. Get ready to plug into the perks at ALLO: Retirement Plan: The fiber future isn't the only one we care about. We match your 401(k) savings up to 5%. Health and Wellness: Participate in quarterly wellness challenges, and we'll deposit extra cash into your checking or health savings accounts. Benefits: Our benefits include medical, vision, and dental with low employee costs. Not to mention generous Earned Time Off (ETO) program. Sponsorships: Are you passionate about a local fundraiser or philanthropy? We strive to give back to what matters most to our communities. Tuition Assistance: Have a thirst for knowledge? We like that, which is why we're proud to offer assistance with the cost of your tuition. ALLO is an Equal Opportunity Employer. We are committed to providing opportunities to all applicants and associates without regard to race, color, religion, sex, pregnancy, national origin, age, disability, marital status, sexual orientation, gender identity, military and veteran status, and any other characteristic protected by applicable law. ALLO believes that diversity and inclusion within our team is critical to our success as a company. We seek to recruit, develop, and retain the most talented people.
    $50k-73k yearly est. 1d ago
  • Executive IT Support - W2 Only (NO 3rd Party)

    CBTS 4.9company rating

    Menlo Park, CA jobs

    Role: Executive IT Support Duration: 6-12 months contract, possible extensions Pay rate: W2 only (No Third Party) Job details: Providing technical support for C-suite/ executives and board members Priority handling of incidents Conference room/AV setup / meeting room support Mac/Mobile device tech support Please send resume ASAP.
    $41k-70k yearly est. 3d ago
  • Desktop Support - W2 Only (No Third Party)

    CBTS 4.9company rating

    Portland, OR jobs

    Role: Desktop Support Duration: 12 months Pay rate: $33/hour on W2 (No Third Party) The Desktop Support / Logistics Specialist is responsible for providing technical assistance to end-users, ensuring smooth operation of IT systems, and managing logistical processes related to hardware, software, and office equipment. This role combines hands-on technical support with coordination of inventory, procurement, and distribution of IT assets. Required skills: Experience providing 1st and 2nd level technical support Strong knowledge of Windows and mac OS operating systems. Familiarity with networking basics (TCP/IP, DNS, DHCP, VPN). Experience with ticketing systems (ServiceNow, Jira, or similar). AS degree in any related field preferred Plusses: Relevant certification Please send resume ASAP.
    $33 hourly 1d ago
  • Network Security & IT Systems Engineer

    Glocomms 4.3company rating

    Fort Worth, TX jobs

    Base Comp: 120-180K base (Flexible Compensation) We're hiring an Network Security & IT Systems Engineer for a Fort Worth-based private investment firm. This role combines hands-on systems administration, network & security engineering, and strategic problem-solving, with a focus on clear communication across technical and non-technical teams. You'll join a small, collaborative group that values initiative, ownership, and creativity. If you're technically sharp and eager to make an impact in a fast-paced environment, we'd love to hear from you. Responsibilities: Design, maintain, and troubleshoot LAN/WAN, VPN, wireless networks, and Windows-based server environments; lead infrastructure projects including storage, virtualization, and automation. Develop scripts to streamline tasks, manage endpoint protection, disaster recovery, backups, and access controls to ensure system integrity. Exploring and integrating AI solutions into workflows and infrastructure. Skills & Experience Required: Targeting 2-5+ years of related hands-on experience Bachelors Degree with 3.25+ GPA Operating in a Windows-based environment - Microsoft Azure, Office 365, SharePoint Familiar with Cisco, PowerShell, SQL, Azure Open AI If joining us sounds like where your next chapter career-wise begins, apply today! Please apply through the advert and feel free to email me directly at for any specific questions regarding the role.
    $92k-123k yearly est. 19h ago
  • Field Support Engineer

    Intellian Technologies 4.2company rating

    Irvine, CA jobs

    The Field Support Engineer provides support for the installation, operation and maintenance of Intellian fielded products globally as required in a 24/7 operational environment. The primary focus for this role is the installation and maintenance of Intellian Ground Gateway Terminals. Main Responsibilities Perform Intellian assigned duties onboard, on-site and/or field Support of Intellian's products in a global environment. Be able to perform installation and operation of Intellian products efficiently and effectively. Understand operation of all Intellian product and be able to troubleshoot and diagnose failures on terminals equipped with Intellian products and/or services. Work individually without support if in a remote location with correct tools and approved spares as required for job responsibilities. Provide onsite support for Intellian ECBU and Maritime business partners globally. Solid computing and reporting skills for maintaining data within Intellian CRM (Salesforce), as well as document handling on google drive or Microsoft office suite. Provide technical guidance to internal and external stakeholders for Intellian technical support organization. Ability to travel at very short notice anywhere globally. Maintain high standard of professionalism, workmanship and cleanliness on customer site. Adhere to all safety regulations, perform risk assessment and maintain required PPE. Work with teams of both internal staff, subcontractors, dealers and customers. Be self-sufficient if need be with travel plans, accommodation and attendance when unable to contact coordination or manager. Clear, concise daily reporting to internal and external stakeholders. Control expenditure when travelling on behalf of the company. Completing and providing RMA forms with stock returns or inventory adjustments. PUP, Case, TCN and Work Order; Creation, updates and completion within salesforce. Maintain good working relationships with all colleagues and staff with the ability to assist Working with all teams and staff to assist where resource is needed. Strong communication skills for liaising with HQ TS in Korea, as well as regional offices in EMEA and APAC. Required Qualifications & Skills Qualifications & Requirements: Bachelor's Degree in an engineering principle or equivalent industry experience in a Field Support role. 2+ years' experience in troubleshooting and triage of technical issues in a fast paced environment, to support customers. Experience with VSAT installation, commissioning, troubleshooting and repair. IT Network troubleshooting skills; DHCP, TCP/IPv4 & v6, Sub-netting, routing, VLANS, etc. Ability to work a flexible schedule in a 24x7 environment as needed to support round-the-clock operations. Good computer skills, including Word, Excel, Outlook and Google Docs. Strong Electrical and mechanical skills. Physically able to lift/carry at least 50lbs and climb ladders, masts. Rigging, etc. Ability to use forklift (training would be provided). Ability to adapt to urgent situations and good at working under a timeline pressure. Preferred Skills & Experience: 3 years' experience in a technical position within the maritime or teleport environment. Experience with Installation & Maintenance of Ground Gateway or Earth Station Antenna systems. Experience on satellite communication and other RF technologies. Written and Verbal skills in English, Spanish, French or Korean. Salesforce & SAP Experience. Hours & Place of Work: Flexibility to work weekends and holidays. Travel up to 75% domestic and overseas. Extended travel up to 2 weeks required. About Intellian: Intellian is the world's leading provider of satellite antennas and terminals, with a mission to empower connectivity so connectivity can empower the world. We are driven by a passion for innovation and agile responsiveness to customer needs. As the crucial link between satellite networks and millions of people on Earth, Intellian's leading technology and antennas empower global connectivity across oceans and continents, organizations, and communities. Strategic thinking, an obsession with quality, and a proven ability to deliver enable Intellian to invent for the future, creating mutual success for partners and customers as the world's connectivity needs evolve. Benefits: We offer a comprehensive benefits package, including flexible time off and paid holidays. Eligible employees also have access to medical, dental, and vision insurance, as well as short-term and long-term disability coverage. A 401(k) plan with employer safe harbor contributions is available. Additional compensation elements, such as annual performance-based bonuses, may be offered depending on the role.
    $73k-117k yearly est. 1d ago
  • Systems Analyst 2 - Microsoft Power Platform

    Cogent Data Solutions LLC 4.5company rating

    Austin, TX jobs

    5+ years of experience with Software as a Service (SaaS) and/or Platform as a Service (PaaS) environments 4+ years of experience with Microsoft PowerApps and Power Automate technical solutions 4+ years of hands-on Microsoft Power Platform development 4+ years of experience in design and development of Canvas and Model-driven Power Apps Utilizing Microsoft Dataverse, SharePoint, or other databases as backend data storage 4+ years of experience developing: Power Automate flows, Desktop flows, Business process flows 4+ years of experience working with Dataverse tables and usage 4+ years of experience developing Power Pages portals 4+ years of experience with Power Platform Center of Excellence (CoE) Admin Center Preferred Skills & Experience 2+ years of strong communication, analytical, and interpersonal skills at all organizational levels 2+ years of experience with teamwork and collaboration across functional and technical teams 2+ years of experience in Agile development methodologies and sprint planning 2+ years of ability to work independently and collaboratively on cross-functional teams 1+ year of experience with: Power Platform mobile apps, Power Virtual Agents, Power Pages, Power Apps portals
    $63k-83k yearly est. 4d ago
  • Salesforce Administrator

    Ripple 4.4company rating

    San Francisco, CA jobs

    At Ripple, we're building a world where value moves like information does today. It's big, it's bold, and we're already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs. If you're ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value. THE WORK: Ripple is looking to hire a Salesforce Administrator to join a small but mighty Salesforce team. This is a hands-on role, where you will work on some of the most meaningful business applications at Ripple, helping to build and implement scalable, easy-to-use, and easy-to-maintain business solutions. The ideal candidate is a self-starter with a bias for action and results, and has the ability to communicate effectively and run cross-functional initiatives. WHAT YOU'LL DO: Work with a small Salesforce team to design, build, and maintain solutions across the GTM (Go-To-Market) organization Independently work with stakeholders to define and document development requirements for new or enhanced functionality Build new or enhanced functionality or bug fixes on the Salesforce platform in line with release and governance processes Assist in the creation and maintenance of technical and design documentation as well as end-user guides. Support the training of new users as needed. Provide support related to third-party integrated apps and workflows as needed Assess the impact of new requirements on Salesforce.com and optimally balance user-requested functionality with long term platform stability and scalability Help support basic administrative functions including user account maintenance, reports and dashboards, troubleshooting, and other routine tasks as needed WHAT YOU'LL BRING: 3+ years of hands-on experience with the Salesforce platform Salesforce Administrator certification is required. Additional certifications are great! Pardot experience or familiarity with other marketing automation platforms (Hubspot, Marketo, etc.) is a plus Experience or familiarity implementing and supporting GTM tools such as ZoomInfo, Gong, Outreach, Docusign, etc. is a strong plus. Proven ability to design and implement new processes and facilitate user adoption A proven ability to understand and articulate complex requirements Strong data management capabilities Solid understanding of the Salesforce platform, with the ability to build custom apps and objects, formula fields, flows, custom views, and other content of advanced complexity Experience building flows and using declarative automation features A basic understanding of Apex and Lightning Web Components is helpful, but not required Have a customer service mentality and demonstrate a sense of urgency when working with internal clients Creative and analytical thinker with strong problem-solving skills For positions that will be based in CA, the annual salary range for this position is below. Actual salaries may vary based on numerous factors including, among other things, an individual applicant's experience and qualifications for the position. This range does not include equity or additional compensation, such as bonuses or commissions. CA Annual Base Salary Range: $112,000 USD - $140,000 USD WHO WE ARE: Do Your Best Work The opportunity to build in a fast-paced start-up environment with experienced industry leaders A learning environment where you can dive deep into the latest technologies and make an impact. A professional development budget to support other modes of learning. Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team. In-office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in. Bi-weekly all-company meeting - business updates and ask me anything style discussion with our Leadership Team We come together for moments that matter which include team offsites, team bonding activities, happy hours and more! Take Control of Your Finances Competitive salary, bonuses, and equity Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support Employee giving match Mobile phone stipend Take Care of Yourself R&R days so you can rest and recharge Generous wellness reimbursement and weekly onsite & virtual programming Generous vacation policy - work with your manager to take time off when you need it Industry-leading parental leave policies. Family planning benefits. Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun events Benefits listed above are for full-time employees. Ripple is an Equal Opportunity Employer. We're committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance. Please find our UK/EU Applicant Privacy Notice and our California Applicant Privacy Notice for reference.
    $112k-140k yearly 1d ago
  • Senior System Engineer

    Global Connect Technologies 4.4company rating

    Waukesha, WI jobs

    We are seeking a Senior Systems Engineer to play a pivotal role in transitioning from an old ALM to a new ALM within our global product teams. This position involves assisting with new features, designs, creating standardized processes, and managing changes. You will be central in reviewing processes, gathering feedback, creating best practices, and implementing changes. Responsibilities Assist global product teams in transitioning from an old ALM to a new ALM. Collaborate on the design and implementation of new features. Develop and implement standardized processes. Manage change and influence teams to adopt new practices. Review processes and gather feedback to improve systems. Create and implement best practices for system engineering. Essential Skills Bachelor's Degree. Minimum 6-7+ years of experience in Systems Engineering. Proficiency in systems engineering and design, particularly within the medical device sector. Familiarity with ISO, IEC, and FDA standards. Strong influencing and change management skills. Additional Skills & Qualifications Experience in med-device product development and associated regulations. Work Environment
    $90k-114k yearly est. 4d ago
  • IT Network Administrator

    Industrial Communications 3.6company rating

    Marshfield, MA jobs

    Industrial Communications conveniently located just off Route 3 in Marshfield, MA is an established and diverse wireless communications company providing communications services and solutions to businesses, public safety, and government agencies throughout New England and South Florida. Seeking to add an IT Network Administrator to our team. Successful applicants should have a solid foundation in network management in High Availability / Mission-Critical Environments with large routed networks. Candidates must be proficient with OSPF/BGP routing to include multicast routing. Candidate must also be proficient in ArubaOS, ArubaOS-CX and Cisco. Fortigate Firewall administration is also a required skillset. This position will be part of a team that is responsible for both new system installations as well as maintaining existing critical networks. Responsibilities: Fully support, configure, maintain, and upgrade corporate customers networks and in-house servers Install and integrate new server hardware and applications Support and administer third-party applications Monitor network performance (availability, utilization, throughput, goodput, and latency) and test for weaknesses Set up user accounts, permissions, and passwords Resolve problems reported by end user Define network policies and procedures Specify system requirements and design solutions Research and make recommendations on server system administration Benefits: Competitive pay Annual performance reviews/merit increases Paid Vacation Paid Holidays 401k with company match Health Insurance (with 70% Employer Contribution) Dental Insurance Company Paid Life Insurance Casual work environment Please include a brief, original cover letter explaining why you are interested in this position.
    $60k-84k yearly est. 60d+ ago
  • Core Network Administrator III

    General Communication 4.7company rating

    Anchorage, AK jobs

    GCI's Core Network Administrator III will provide expert-level support for local area networks (LAN), wide area networks (WAN), and internet-based systems. Involve operational monitoring, proactive support, detailed analysis, and systems administration, ensuring the continued optimal performance of the organization's networks. Responsibilities include maintaining, securing, and configuring network systems and applications to safeguard against vulnerabilities and ensure seamless connectivity. Accountable for the configuration, troubleshooting, security, and performance optimization of data communications hardware and software components. Requires close coordination, testing, troubleshooting, upgrading, and maintenance of the network infrastructure to ensure high availability and minimal downtime. Additionally, supports the company's IP and core route/switch network environment, overseeing the operational integrity of core IP, MPLS, carrier Ethernet, and Data/IP network systems. Responsibilities extend to providing expert technical support for incident resolution, ranging from complete service outages to chronic intermittent issues that reduce network performance, all while ensuring compliance with established design criteria and quality objectives. Focus Scope of work could be: Scope of Work: Core Network: Focus on the foundational infrastructure supporting the organization's entire network, ensuring stability, security, and optimal performance. ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS: Platform Growth & Support: Lead project work focused on expanding and supporting network platforms, ensuring scalability and futureproofing. Change Management: Develop and implement comprehensive change management plans to ensure smooth transitions and minimal disruptions during updates and changes. Configuration & Troubleshooting: Configure, optimize, and troubleshoot Nokia, Cisco, Brocade, and Juniper IP/MPLS routers and switches, ARRIS Cable Modem Termination Systems, and Palo Alto Networks firewalls, ensuring efficient network performance. Independent & Team Collaboration: Work independently or as part of a team with minimal supervision, taking primary responsibility for supporting multiple network platforms and ensuring operational success. Network Resource Management: Efficiently manage network resources, ensuring optimal allocation and utilization to meet business and operational needs. Facilities Utilization & Performance: Regularly review network facilities utilization and performance, ensuring resources are aligned with demand and efficiency goals. Documentation Creation & Auditing: Develop and audit comprehensive network and systems documentation, ensuring accuracy and compliance with internal standards. Inventory Tracking & Maintenance: Oversee inventory tracking and maintenance, providing regular reports to ensure network elements are aligned with their expected lifecycle and performance standards. Support for Junior Technicians: Provide guidance and support to junior technicians and Tier I teams, fostering a collaborative and efficient work environment. Operational Checks & Preventative Maintenance: Perform daily operational checks and preventative maintenance on all associated equipment to prevent issues and ensure smooth operations. Statistical Reporting & Analysis: Compile and generate detailed traffic and performance reports, including bandwidth usage, while identifying and addressing bottlenecks in associated IP links. System Upgrades: Take responsibility for executing system software and hardware upgrades in collaboration with the engineering team, ensuring the network remains up-to-date and efficient. Cross Departmental Collaboration: Work closely with engineers and various company business groups to resolve issues affecting customers, ensuring adherence to network SLAs and customer satisfaction. Parts & Materials Management: Track repair parts and materials according to established procedures, ensuring timely availability and accurate inventory management. LAN, WAN, & Internet Systems Management: Install, configure, and provide ongoing support for the company's LAN, WAN, and internet systems, or specific segments of the network. Network Availability Monitoring: Continuously monitor network performance to ensure availability for all system users, performing necessary maintenance to support uninterrupted service. Site Performance Monitoring: Monitor and test site performance to ensure optimal operation without interruptions, addressing issues promptly to maintain service quality. Network Modeling, Analysis, & Coordination: Support in-network modeling, analysis, and planning efforts, ensuring seamless integration between network hardware and software. Network Security Administration: Administer and implement network security measures, ensuring the protection of data and compliance with industry best practices. COMPETENCIES: ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve. BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI's Code of Conduct for Employees - the Basic Principles. COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances. COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally. Must be able to handle moderate levels of stress while demonstrating excellent interpersonal and professional interaction skills with customers and other employees. COMPLIANCE - Follows internal controls; protects confidential information; abides by GCI's Code of Business Conduct & Ethics. CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high priority to customer satisfaction. RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations. RESULTS - Uses a combination of job knowledge, initiative, sound decision making, innovation, adaptability, and problem solving. Demonstrate excellent administrative and organizational skills, able to effectively document procedures and technical processes. Experience with Metasolv, Statseeker, Grafana and Cisco Prime. Experience managing large network platforms. Demonstrated working experience in the use of Visio. Understanding of standard wide area concepts such as routing, multicasting, broadcasting, duplex and half duplex, reliability and testing, high availability, security and standards. SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures. TECHNICAL PROFICIENCY - Proficient computer skills and MS Office knowledge (e.g., Outlook, Teams, Word, Excel) to complete job duties effectively, such as using the company intranet and to accurately retrieve and input information into databases or equivalent. Ongoing skill development is required to help achieve the best MTTR (Mean time to repair) and assist in network optimization Additional Job Requirements: Provide advanced operational support for the company's core IP, MPLS, Carrier Ethernet, and Wireless/Data IP network systems, ensuring alignment with design specifications and quality standards. This role requires a comprehensive understanding of telecommunications installation, modifications, and test procedures. The ability to identify, analyze, and resolve system issues and outages is essential. Additionally, prepare status reports that forecast network capacity and performance, ensuring all network assets and supporting facilities are maintained throughout their expected life cycle. The role entails performing both routine and complex assignments with limited supervision, ensuring optimal network functionality. Essential Duties: Configuration and Troubleshooting: Configure and troubleshoot various routers and switches, ensuring network performance, stability, and reliability. Cisco NCS Platform: Manage and maintain Cisco NCS platforms, ensuring seamless operation and integration within the network environment. 802.11n Client Authentication: Oversee the 802.11n client authentication and registration process, ensuring secure and efficient client connectivity. Internet Protocols: Support and troubleshoot Internet Protocol (IP) functionality, ensuring proper network communication and protocol compliance. Design Communication: Communicate network reference designs effectively using standard office tools such as Visio and other software, ensuring clear and concise documentation for technical and non-technical audiences. Ongoing Skill Development: Actively engage in continuous professional development to improve technical proficiency, reduce MTTR (Mean Time to Repair), and contribute to network optimization efforts. Minimum Qualifications: Required: Required: * A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis High School diploma or equivalent. Associates degree in Telecommunications, Computer Science, networking, or related field. * Minimum ten (10) years' combined work experience working with network platforms, testing, routers and/or switches” to include customer service, LAN/WAN Networking, Telecommunications, Wireless Data/IP network, data communications or telephony topology systems. * Preferred: Experience with Cherwell, Metasolv, Statseeker, Cacti, Grafana, Cisco Prime, and Cisco ISE configuration and operation. Experience with SNMP based network management systems, configuration and operation. Experience with IP networking automation and scripting. Cisco Wireless LAN Controllers (WLC's). Telecommunications experience. Other relevant telecom industry or job specific certifications. Cisco CCNA, Nokia NRS-I, Juniper JNCIA or equivalent Cisco CCNP, Nokia NRS-II, Juniper JNCIP or equivalent, SCTE DEP Cisco CCIE, Nokia SRA, Juniper JNCIE or equivalent, SCTE IPEP DRIVING REQUIREMENTS: This position may require access to reliable transportation for occasional travel between retail store locations, offices, worksites, or other locations as needed. PHYSICAL REQUIREMENTS and WORKING CONDITIONS: Office/Remote: Work is primarily sedentary, requiring daily routine computer usage. Ability to work shifts as assigned, work in standard office/home office setting, and operate standard office equipment. Ability to accurately communicate information and ideas to others effectively. Physical agility and effort sufficient to perform job duties safely and effectively. Ability to make valid judgments and decisions. Available to work additional time on weekends, holidays, before or after normal work hours when necessary. Must work well in a team environment and be able to work with a diverse group of people and customers. Virtual workers must comply with remote work policies and agreements. The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to the immediate emergency. As such, you will be requested to provide emergency after hours contact numbers, to include your home and cell phone numbers if you have those services. Culture, Engagement, and Connection: At GCI, we foster an environment where the unique perspectives of our employees, customers, and fellow Alaskans are celebrated. We add value to our community by nurturing and empowering each member of our workforce, ensuring equal opportunities for every Trailblazer. EEO: GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law. DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. All employees of GCI work in support of the GCI Mission Statement and Declaration of Principles which are located on the GCI Career page and Employee portal. Core Network: Key Responsibilities: Oversee the software updates and patching of network components, ensuring the continuous security and functionality of systems. Test and validate the high availability of services and network infrastructure, ensuring minimal downtime and optimal performance. Secure device access and address vulnerabilities by implementing and maintaining best practices for network security. Driving network optimization efforts to improve performance, scalability, and reliability. Facilitate regular device backups to ensure data integrity and disaster recovery readiness. Provide physical equipment support for break/fix activities, ensuring timely resolution of hardware issues. Conduct project delivery Quality Assurance (QA) and Quality Control (QC), ensuring that implementations meet established standards and requirements. Key Activities: Analyze and monitor new software and firmware releases for network equipment and firewalls, preparing them for integration into the network. Conduct verification and testing of new software and patch implementations in a controlled lab environment prior to deployment. Plan, schedule, and execute the software and firmware upgrade/patch process, minimizing operational disruption. Review and analyze the effectiveness of implemented network and service redundancy designs, including planning and validating redundancy testing and analyzing test outcomes. Verify, modify, and update security configurations for network devices and firewalls, ensuring compliance with security protocols. Identify, investigate, and resolve any discovered security vulnerabilities in a timely manner. Drive the identification and implementation of network and equipment optimizations to ensure peak performance. Configure and manage device configuration backups, ensuring they are consistently up-to-date and accessible. Support the Situation Management Center by providing physical and on-site break/fix support as needed. Contribute to QA/QC processes for new project implementations, ensuring they meet organizational standards and technical specifications. Technical Knowledge & Expertise: In-depth knowledge of IP/MPLS routers and switches, including vendors such as Nokia, Cisco, Juniper, Brocade, and others. Expertise in network firewalls (Palo Alto, Cisco, Checkpoint) with a focus on configuration and security. Proficiency with Wireless LAN Controllers (WLCs), Meraki, and WAN Optimization (WAAS) technologies. Basic understanding of miscellaneous network supporting equipment such as console servers and network timing appliances. Fundamental understanding of DOCSIS (e.g. Harmonic, Arris/Commscope) and EPON systems (Vecima),, with the ability to support and troubleshoot related infrastructure. Expertise in physical connectivity, including troubleshooting Ethernet electrical and fiber optic connections. Comprehensive understanding of IPv4 and IPv6, including address structures, IP protocols, and IP routing (e.g., IS-IS, OSPF, BGP), as well as the configuration and management of router and switch components. Strong understanding of standard network service architectures, including MPLS VPNs, VPRNs, VRFs, IESs, VPLSs, and Pseudowire technologies. Fundamental understanding of network timing protocols such as PTP, SYNC-E, and NTP. Basic understanding of standard QoS (e.g. Pbit, TOS, DiffServ, EXP, etc.). Proficient in network access control and security protocols, including Radius, LDAP, AAA, and TACACS+.
    $96k-111k yearly est. Auto-Apply 47d ago
  • Core Network Administrator II

    General Communication 4.7company rating

    Anchorage, AK jobs

    GCI's Core Network Administrator will provide expert-level support for local area networks (LAN), wide area networks (WAN), and internet-based systems. Involve operational monitoring, proactive support, detailed analysis, and systems administration, ensuring the continued optimal performance of the organization's networks. Responsibilities include maintaining, securing, and configuring network systems and applications to safeguard against vulnerabilities and ensure seamless connectivity. Accountable for the configuration, troubleshooting, security, and performance optimization of data communications hardware and software components. Requires close coordination, testing, troubleshooting, upgrading, and maintenance of the network infrastructure to ensure high availability and minimal downtime. Additionally, supports the company's IP and core route/switch network environment, overseeing the operational integrity of core IP, MPLS, carrier Ethernet, and Data/IP network systems. Responsibilities extend to providing expert technical support for incident resolution, ranging from complete service outages to chronic intermittent issues that reduce network performance, all while ensuring compliance with established design criteria and quality objectives. Scope of Work: Core Network: Focus on the foundational infrastructure supporting the organization's entire network, ensuring stability, security, and optimal performance. ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS: Platform Growth & Support: Lead project work focused on expanding and supporting network platforms, ensuring scalability and futureproofing. Change Management: Develop and implement comprehensive change management plans to ensure smooth transitions and minimal disruptions during updates and changes. Configuration & Troubleshooting: Configure, optimize, and troubleshoot Nokia, Cisco, Brocade, and Juniper IP/MPLS routers and switches, ARRIS Cable Modem Termination Systems, and Palo Alto Networks firewalls, ensuring efficient network performance. Independent & Team Collaboration: Work independently or as part of a team with minimal supervision, taking primary responsibility for supporting multiple network platforms and ensuring operational success. Network Resource Management: Efficiently manage network resources, ensuring optimal allocation and utilization to meet business and operational needs. Facilities Utilization & Performance: Regularly review network facilities utilization and performance, ensuring resources are aligned with demand and efficiency goals. Documentation Creation & Auditing: Develop and audit comprehensive network and systems documentation, ensuring accuracy and compliance with internal standards. Inventory Tracking & Maintenance: Oversee inventory tracking and maintenance, providing regular reports to ensure network elements are aligned with their expected lifecycle and performance standards. Support for Junior Technicians: Provide guidance and support to junior technicians and Tier I teams, fostering a collaborative and efficient work environment. Operational Checks & Preventative Maintenance: Perform daily operational checks and preventative maintenance on all associated equipment to prevent issues and ensure smooth operations. Statistical Reporting & Analysis: Compile and generate detailed traffic and performance reports, including bandwidth usage, while identifying and addressing bottlenecks in associated IP links. System Upgrades: Take responsibility for executing system software and hardware upgrades in collaboration with the engineering team, ensuring the network remains up-to-date and efficient. Cross Departmental Collaboration: Work closely with engineers and various company business groups to resolve issues affecting customers, ensuring adherence to network SLAs and customer satisfaction. Parts & Materials Management: Track repair parts and materials according to established procedures, ensuring timely availability and accurate inventory management. LAN, WAN, & Internet Systems Management: Install, configure, and provide ongoing support for the company's LAN, WAN, and internet systems, or specific segments of the network. Network Availability Monitoring: Continuously monitor network performance to ensure availability for all system users, performing necessary maintenance to support uninterrupted service. Site Performance Monitoring: Monitor and test site performance to ensure optimal operation without interruptions, addressing issues promptly to maintain service quality. Network Modeling, Analysis, & Coordination: Support in-network modeling, analysis, and planning efforts, ensuring seamless integration between network hardware and software. Network Security Administration: Administer and implement network security measures, ensuring the protection of data and compliance with industry best practices. COMPETENCIES: • ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve. • BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI's Code of Conduct for Employees - the Basic Principles. • COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances. • COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally. o Must be able to handle moderate levels of stress while demonstrating excellent interpersonal and professional interaction skills with customers and other employees. • COMPLIANCE - Follows internal controls; protects confidential information; abides by GCI's Code of Business Conduct & Ethics. • CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high priority to customer satisfaction. • RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations. • RESULTS - Uses a combination of job knowledge, initiative, sound decision making, innovation, adaptability, and problem solving. o Demonstrate excellent administrative and organizational skills, able to effectively document procedures and technical processes. • SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures. • TECHNICAL PROFICIENCY - Proficient computer skills and MS Office knowledge (e.g., Outlook, Teams, Word, Excel) to complete job duties effectively, such as using the company intranet and to accurately retrieve and input information into databases or equivalent. o Experience with Metasolv, Statseeker, Grafana and Cisco Prime. o Experience managing large network platforms. o Demonstrated working experience in the use of Visio. o Understanding of standard wide area concepts such as routing, multicasting, broadcasting, duplex and half duplex, reliability and testing, high availability, security and standards. o Ongoing skill development is required to help achieve the best MTTR (Mean time to repair) and assist in network optimization Additional Job Requirements: Provide operational support for the company's core IP, MPLS, Carrier Ethernet, and Wireless/Data IP network systems, ensuring compliance with design specifications and quality objectives. Functions at an intermediate level within the discipline and require a comprehensive understanding of telecommunications installation, modifications, and test procedures. Involves diagnosing and analyzing system issues and outages, while also preparing status reports that forecast network capacity and performance. Ensure that all network assets and facilities supporting network elements are maintained throughout their expected life cycle. Requires the ability to handle routine to moderately complex tasks under moderate supervision. Essential Duties: Configuration and Troubleshooting: Configure and troubleshoot various routers and switches, ensuring optimal network performance and reliability. Cisco NCS Platform: Provide operational support and maintenance for Cisco NCS platforms, ensuring their integration and functionality within the network infrastructure. 802.11n Client Authentication: Support and manage the 802.11n client authentication and registration process, ensuring secure and efficient client connectivity. Ongoing Skill Development: Actively engage in continuous professional development to improve technical proficiency, reduce MTTR (Mean Time to Repair), and contribute to network optimization efforts. Minimum Qualifications: Required: * A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis High School diploma or equivalent. Associates degree in Telecommunications, Computer Science, Networking, or related field. * A minimum of six (6) years' combined work experience working with network platforms, testing, routers and/or switches” to include customer service, LAN/WAN Networking, Telecommunications, Wireless Data/IP networks, data communications or telephony topology systems. * Preferred: Experience with Cherwell, Metasolv, Statseeker, Cacti, Grafana, Cisco Prime, and Cisco ISE. Experience with SNMP based network management systems, configuration and operation. Experience with IP networking automation and scripting. Cisco Wireless LAN Controllers (WLC's). Telecommunications experience. Other relevant telecom industry or job specific certifications. Cisco CCNA, Nokia NRS-I, Juniper JNCIA or equivalent Cisco CCNP, Nokia NRS-II, Juniper JNCIP or equivalent, SCTE DEP Cisco CCIE, Nokia SRA, Juniper JNCIE or equivalent, SCTE IPEP DRIVING REQUIREMENTS: This position may require access to reliable transportation for occasional travel between retail store locations, offices, worksites, or other locations as needed. PHYSICAL REQUIREMENTS and WORKING CONDITIONS: Office/Remote: Work is primarily sedentary, requiring daily routine computer usage. Ability to work shifts as assigned, work in standard office/home office setting, and operate standard office equipment. Ability to accurately communicate information and ideas to others effectively. Physical agility and effort sufficient to perform job duties safely and effectively. Ability to make valid judgments and decisions. Available to work additional time on weekends, holidays, before or after normal work hours when necessary. Must work well in a team environment and be able to work with a diverse group of people and customers. Virtual workers must comply with remote work policies and agreements. The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to the immediate emergency. As such, you will be requested to provide emergency after hours contact numbers, to include your home and cell phone numbers if you have those services. Culture, Engagement, and Connection: At GCI, we foster an environment where the unique perspectives of our employees, customers, and fellow Alaskans are celebrated. We add value to our community by nurturing and empowering each member of our workforce, ensuring equal opportunities for every Trailblazer. EEO: GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law. DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. All employees of GCI work in support of the GCI Mission Statement and Declaration of Principles which are located on the GCI Career page and Employee portal. Core Network: Key Responsibilities: Oversee the software updates and patching of network components, ensuring the continuous security and functionality of systems. Test and validate the high availability of services and network infrastructure, ensuring minimal downtime and optimal performance. Secure device access and address vulnerabilities by implementing and maintaining best practices for network security. Driving network optimization efforts to improve performance, scalability, and reliability. Facilitate regular device backups to ensure data integrity and disaster recovery readiness. Provide physical equipment support for break/fix activities, ensuring timely resolution of hardware issues. Conduct project delivery Quality Assurance (QA) and Quality Control (QC), ensuring that implementations meet established standards and requirements. Key Activities: Analyze and monitor new software and firmware releases for network equipment and firewalls, preparing them for integration into the network. Conduct verification and testing of new software and patch implementations in a controlled lab environment prior to deployment. Plan, schedule, and execute the software and firmware upgrade/patch process, minimizing operational disruption. Review and analyze the effectiveness of implemented network and service redundancy designs, including planning and validating redundancy testing and analyzing test outcomes. Verify, modify, and update security configurations for network devices and firewalls, ensuring compliance with security protocols. Identify, investigate, and resolve any discovered security vulnerabilities in a timely manner. Drive the identification and implementation of network and equipment optimizations to ensure peak performance. Configure and manage device configuration backups, ensuring they are consistently up-to-date and accessible. Support the Situation Management Center by providing physical and on-site break/fix support as needed. Contribute to QA/QC processes for new project implementations, ensuring they meet organizational standards and technical specifications. Technical Knowledge & Expertise: In-depth knowledge of IP/MPLS routers and switches, including vendors such as Nokia, Cisco, Juniper, Brocade, and others. Expertise in network firewalls (Palo Alto, Cisco, Checkpoint) with a focus on configuration and security. Proficiency with Wireless LAN Controllers (WLCs), Meraki, and WAN Optimization (WAAS) technologies. Basic understanding of miscellaneous network supporting equipment such as console servers and network timing appliances. Fundamental understanding of DOCSIS (e.g. Harmonic, Arris/Commscope) and EPON systems (Vecima),, with the ability to support and troubleshoot related infrastructure. Expertise in physical connectivity, including troubleshooting Ethernet electrical and fiber optic connections. Comprehensive understanding of IPv4 and IPv6, including address structures, IP protocols, and IP routing (e.g., IS-IS, OSPF, BGP), as well as the configuration and management of router and switch components. Strong understanding of standard network service architectures, including MPLS VPNs, VPRNs, VRFs, IESs, VPLSs, and Pseudowire technologies. Fundamental understanding of network timing protocols such as PTP, SYNC-E, and NTP. Basic understanding of standard QoS (e.g. Pbit, TOS, DiffServ, EXP, etc.). Proficient in network access control and security protocols, including Radius, LDAP, AAA, and TACACS+.
    $96k-111k yearly est. Auto-Apply 47d ago
  • System Database Administrator: IDMS - Mainframe COBOL

    IBM Corporation 4.7company rating

    Ontario, CA jobs

    Introduction A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio Your role and responsibilities IDMS Database Administrator well versed in IDMS database operations, as well as IDMS Central Version system operations. Mainframe COBOL to assist with Modernization conversion projects, including problem determination and resolution based on IDMS DB/DC behaviors. Responsibilities: * Consult with clients, discuss IDMS concepts and relate them to existing Db2/SQL solutions. * Assist with Problem determination in application modernization issues in both the converted application COBOL code, and the internal COBOL framework emulating IDMS behaviors * Resolve issues and / or make recommendations on corrections needed * Document issues / resolution as required * Make modifications to internal COBOL framework, and existing processes and procedures as assigned Skills: * Using IDMS Utilities & Tools * Administrating the IDMS Database * Managing the IDMS Database & System * Securing & Applying Maintenance to the Database * Logical & Physical Database Design for IDMS * Defining an IDMS Database * Implementing & maintaining an IDMS Database * Database, DC-UCF Internals * IDMS / DC-COBOL * IDMS Performance & Tuning * Database definitions: * Schema, Subschema, DMCL, DBName table, Page groups * Set definition of MA, OA, OM, MM * IDMS system and user exits, how to invoke * Local mode vs CV (Central Version) and why you might use one over the other Required education None Preferred education Bachelor's Degree Required technical and professional expertise * Excellent understanding of IDMS application and Database usage including ADSO (15 Years experience) * Excellent COBOL, COBOL/CICS programming and debugging skills. (10 years of experience) * Excellent documentation and communication skills Preferred technical and professional experience * Db2/SQL application and performance tuning knowledge * Data Migration experience * Assembler/Macro language knowledge * IMS-DB/DC * VSAM ABOUT BUSINESS UNIT IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet. YOUR LIFE @ IBM In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background. Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do. Are you ready to be an IBMer? ABOUT IBM IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world. Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world. IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status. OTHER RELEVANT JOB DETAILS Must have the ability to work in Canada without sponsorship. This role will involve working with technology that is covered by Export Regulations sanctions. If you are a Foreign National from any of the following US sanctioned countries (Cuba, Iran, North Korea, Syria, and the Crimea, Luhansk, Donetsk, Kherson, and Zaporizhia regions of Ukraine) on a work permit, you are not eligible for employment in this position. The salary range for the position is based on a full-time schedule. Your ultimate salary within this range may vary depending on your job-related skills and experience for this position.
    $77k-96k yearly est. 1d ago
  • System Database Administrator: IDMS - Mainframe COBOL

    IBM 4.7company rating

    Pennsylvania jobs

    **Introduction** A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio **Your role and responsibilities** IDMS Database Administrator well versed in IDMS database operations, as well as IDMS Central Version system operations. Mainframe COBOL to assist with Modernization conversion projects, including problem determination and resolution based on IDMS DB/DC behaviors. Responsibilities: * Consult with clients, discuss IDMS concepts and relate them to existing Db2/SQL solutions. * Assist with Problem determination in application modernization issues in both the converted application COBOL code, and the internal COBOL framework emulating IDMS behaviors * Resolve issues and / or make recommendations on corrections needed * Document issues / resolution as required * Make modifications to internal COBOL framework, and existing processes and procedures as assigned Skills: * Using IDMS Utilities & Tools * Administrating the IDMS Database * Managing the IDMS Database & System * Securing & Applying Maintenance to the Database * Logical & Physical Database Design for IDMS * Defining an IDMS Database * Implementing & maintaining an IDMS Database * Database, DC-UCF Internals * IDMS / DC-COBOL * IDMS Performance & Tuning * Database definitions: * Schema, Subschema, DMCL, DBName table, Page groups * Set definition of MA, OA, OM, MM * IDMS system and user exits, how to invoke * Local mode vs CV (Central Version) and why you might use one over the other This job can be performed from anywhere in the US. **Required technical and professional expertise** - Excellent understanding of IDMS application and Database usage including ADSO (15 Years experience) - Excellent COBOL, COBOL/CICS programming and debugging skills. (10 years of experience) - Excellent documentation and communication skills **Preferred technical and professional experience** * Db2/SQL application and performance tuning knowledge * Data Migration experience * Assembler/Macro language knowledge * IMS-DB/DC * VSAM IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
    $78k-94k yearly est. 53d ago
  • System Database Administrator: IDMS - Mainframe COBOL

    IBM Corporation 4.7company rating

    Weston, FL jobs

    Introduction A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio Your role and responsibilities IDMS Database Administrator well versed in IDMS database operations, as well as IDMS Central Version system operations. Mainframe COBOL to assist with Modernization conversion projects, including problem determination and resolution based on IDMS DB/DC behaviors. Responsibilities: * Consult with clients, discuss IDMS concepts and relate them to existing Db2/SQL solutions. * Assist with Problem determination in application modernization issues in both the converted application COBOL code, and the internal COBOL framework emulating IDMS behaviors * Resolve issues and / or make recommendations on corrections needed * Document issues / resolution as required * Make modifications to internal COBOL framework, and existing processes and procedures as assigned Skills: * Using IDMS Utilities & Tools * Administrating the IDMS Database * Managing the IDMS Database & System * Securing & Applying Maintenance to the Database * Logical & Physical Database Design for IDMS * Defining an IDMS Database * Implementing & maintaining an IDMS Database * Database, DC-UCF Internals * IDMS / DC-COBOL * IDMS Performance & Tuning * Database definitions: * Schema, Subschema, DMCL, DBName table, Page groups * Set definition of MA, OA, OM, MM * IDMS system and user exits, how to invoke * Local mode vs CV (Central Version) and why you might use one over the other Required education None Preferred education Bachelor's Degree Required technical and professional expertise * Excellent understanding of IDMS application and Database usage including ADSO (15 Years experience) * Excellent COBOL, COBOL/CICS programming and debugging skills. (10 years of experience) * Excellent documentation and communication skills Preferred technical and professional experience * Db2/SQL application and performance tuning knowledge * Data Migration experience * Assembler/Macro language knowledge * IMS-DB/DC * VSAM ABOUT BUSINESS UNIT IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet. YOUR LIFE @ IBM In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background. Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do. Are you ready to be an IBMer? ABOUT IBM IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world. Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world. IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status. OTHER RELEVANT JOB DETAILS Must have the ability to work in Canada without sponsorship. This role will involve working with technology that is covered by Export Regulations sanctions. If you are a Foreign National from any of the following US sanctioned countries (Cuba, Iran, North Korea, Syria, and the Crimea, Luhansk, Donetsk, Kherson, and Zaporizhia regions of Ukraine) on a work permit, you are not eligible for employment in this position. The salary range for the position is based on a full-time schedule. Your ultimate salary within this range may vary depending on your job-related skills and experience for this position.
    $67k-79k yearly est. 1d ago
  • Network Administrator

    Solarus 3.9company rating

    Wisconsin Rapids, WI jobs

    Job DescriptionSalary: We are seeking a skilled Network Administrator to join our Network Services team. This role is responsible for the day-to-day operation, maintenance, and improvement of Solarus' network infrastructure spanning IP, voice, wireless, and security domains. The ideal candidate will act as an operational leader for network changes, troubleshoot complex issues, implement designs within approved architectures, and mentor junior team members. This position offers significant growth potential within our defined career progression framework. Core Responsibilities Networking Act as operational lead for network changes in production environments across sites, services, and customer groups Configure and support customer routers and network deployments using approved designs, templates, and documented procedures Review and create network documentation for complex data circuits, including path mapping, facility assignments, and handoff details Plan and execute major migrations end-to-end under approved architecture Manage day-to-day Network Services including DNS, DHCP, subscriber edge routing, and IPV4/IPv6 operations Voice & SBCs Maintain day-to-day health of enterprise and carrier voice and VoIP systems Perform advanced troubleshooting of voice systems including call routing, trunk connectivity, and registration issues. Monitor carrier interconnects and voice system health, respond to alarms, and perform routine maintenance Lead or support carrier voice trunk migrations and voice platform policy changes Wireless Design, deploy, and maintain production Wi-Fi solutions for business environments Plan and design wireless network layouts considering coverage, capacity, and interference factors Perform post-deployment validation including coverage, signal quality, and roaming verification Firewalls & Security Deploy and maintain enterprise firewalls according to approved security architectures Implement security rules, NAT rules, and VPN configurations (site-to-site and remote access) Lead troubleshooting of firewall-related issues and participate in incident response Conduct firewall audits and policy cleanup projects Leadership & Collaboration Serve as escalation point for Network Specialist staff Mentor and train junior team members on troubleshooting approaches and best practices Create and maintain high-quality documentation including MOPs, diagrams, and as-built configurations Collaborate with Central Office Technician staff, field technicians, and cross-functional teams Identify recurring issues and propose improvements to standards and processes Required Qualifications Education & Experience Associate's degree in Networking, Information Technology, Computer Science, or related field with 5+ years of relevant networking/telecom experience OR 8 to 10 years of relevant networking/telecom experience (central office, IT infrastructure, ISP engineering) Technical Knowledge Strong IP addressing and subnetting skills VLAN design and trunking across multiple switches Static routing across multiple sites with working knowledge of dynamic routing protocols (OSPF/BGP) Solid understanding of firewalls, NAT, and VPN concepts and configuration Strong familiarity with common protocols (DNS, DHCP, HTTP/S, SIP, SSH) Certifications (Minimum) Networking: Cisco CCNA, Juniper JNCIA-Junos (with equivalent depth), or equivalent industry-recognized routing/switching certification Preferred Qualifications Bachelor's degree in Networking, IT, Computer Science, or closely related field 712 years of relevant networking/telecom experience Advanced Certifications: Cisco CCNP (Enterprise or Service Provider), Juniper JNCIP. Demonstrated experience with EVPN/MPLS/BGP/OSPF topologies and multi-site L2/L3 connectivity Experience leading major migrations, carrier interconnects, and high-impact network changes Advanced firewall/security training or certification (WatchGuard WCSP, Palo Alto PCNSE, CompTIA Security+) Experience with automation tools (Python, Ansible) and monitoring platforms (SNMP, syslog) Wireshark Certified Analyst or equivalent packet analysis expertise Experience designing Wi-Fi solutions for complex environments (multi-building, high-density, challenging RF) Professional & Behavioral Expectations Ownership & Accountability: Owns outcomes, not just tasks; follows issues through to resolution Design-Aware Thinking: Understands approved architecture and recognizes when changes align or conflict with standards Documentation Quality: Produces high-quality MOPs, diagrams, tickets, and post-change reports Leadership & Mentoring: Actively mentors junior staff and serves as a reliable technical resource Calm Under Pressure: Communicates clearly and constructively during outages, maintenance windows, and escalations What We Offer Competitive salary based on experience and qualifications Clear career progression framework with defined advancement criteria Professional development support including training and certification opportunities Work-life balance with flexible scheduling options Collaborative team environment. Opportunity to work across diverse technology domains (IP, voice, wireless, security)
    $63k-77k yearly est. 6d ago
  • Technical Support Engineer

    Echostar 3.9company rating

    Evans, GA jobs

    EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction. Job Duties and Responsibilities What You'll Do: You'll visit customers' homes, solve problems, and introduce them to smart home tech. Install and service DISH equipment and smart home products in customers' homes Teach customers how to use their tech and offer additional services when helpful Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team What's in it for You: Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms Paid Training You'll Get: Clear, step-by-step guidance for installations and service Smart home tech knowledge to support and educate customers Best practices created by our most experienced techs Skills, Experience and Requirements What You'll Need: Valid Driver's License: Clean record required Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays Physical Ability: Climb ladders (up to 40 ft) Lift up to 70 lbs Must meet and maintain 335 lb weight limit Customer Focus: Build trust and create a great experience Problem-Solving: Tackle a variety of challenges on the spot Determination: Work in tight spaces and all kinds of weather Adaptability: Handle changes and unexpected tasks with ease Benefits: From versatile health perks to new career opportunities, check out our benefits on our careers website. Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish) Salary Ranges Compensation: $21.25/Hour
    $21.3 hourly 7d ago
  • Technical Support Engineer

    Echostar 3.9company rating

    Dublin, GA jobs

    EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction. Job Duties and Responsibilities What You'll Do: You'll visit customers' homes, solve problems, and introduce them to smart home tech. Install and service DISH equipment and smart home products in customers' homes Teach customers how to use their tech and offer additional services when helpful Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team What's in it for You: Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms Paid Training You'll Get: Clear, step-by-step guidance for installations and service Smart home tech knowledge to support and educate customers Best practices created by our most experienced techs Skills, Experience and Requirements What You'll Need: Valid Driver's License: Clean record required Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays Physical Ability: Climb ladders (up to 40 ft) Lift up to 70 lbs Must meet and maintain 335 lb weight limit Customer Focus: Build trust and create a great experience Problem-Solving: Tackle a variety of challenges on the spot Determination: Work in tight spaces and all kinds of weather Adaptability: Handle changes and unexpected tasks with ease Benefits: From versatile health perks to new career opportunities, check out our benefits on our careers website. Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish) Salary Ranges Compensation: $18.75/Hour
    $18.8 hourly 7d ago
  • Technical Support Engineer

    Echostar 3.9company rating

    Georgetown, SC jobs

    EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction. Job Duties and Responsibilities What You'll Do: You'll visit customers' homes, solve problems, and introduce them to smart home tech. Install and service DISH equipment and smart home products in customers' homes Teach customers how to use their tech and offer additional services when helpful Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team What's in it for You: Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms Paid Training You'll Get: Clear, step-by-step guidance for installations and service Smart home tech knowledge to support and educate customers Best practices created by our most experienced techs Skills, Experience and Requirements What You'll Need: Valid Driver's License: Clean record required Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays Physical Ability: Climb ladders (up to 40 ft) Lift up to 70 lbs Must meet and maintain 335 lb weight limit Customer Focus: Build trust and create a great experience Problem-Solving: Tackle a variety of challenges on the spot Determination: Work in tight spaces and all kinds of weather Adaptability: Handle changes and unexpected tasks with ease Benefits: From versatile health perks to new career opportunities, check out our benefits on our careers website. Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish) Salary Ranges Compensation: $21.25/Hour
    $21.3 hourly 7d ago

Learn more about AT&T jobs

View all jobs