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Employee reviews

3.78/5

Out of 168 AT&T reviews, 63% were positive.

5 stars

4 stars

3 stars

2 stars

1 star

Based on 168 ratings

Overall rating
3.8
Diversity and inclusion
4.0
Management
3.4
Work environment
3.8
Salary and benefits
4.1
Career opportunities
3.3
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AT&T reviews

Employee reviews
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5.0
A zippia user wrote a review on Sep 2024
Pros of working at AT&T

Working at AT&T offers extensive career growth opportunities and access to cutting-edge technology in a diverse and collaborative environment. The company provides a strong benefits package and promotes a healthy work-life balance, making it an attractive place to build a career.

Cons of working at AT&T

Working at AT&T can involve navigating a large corporate structure, which may lead to slower decision-making and less flexibility in certain roles. Additionally, some employees report challenges with work-life balance due to high workloads and performance expectations.

AT&T benefits

My favorite perk would be the flexibility to work remotely, as it allows for a better work-life balance and the ability to create a comfortable and productive workspace. Additionally, having access to professional development opportunities is a great way to continuously grow and enhance skills.

What do you like best about AT&T's CEO and the leadership team?

I appreciate that the CEO and leadership team foster a culture of transparency and open communication. Their commitment to innovation and employee development creates an inspiring environment where everyone feels valued and empowered to contribute.

How would you improve AT&T's culture?

To improve company culture, I would focus on enhancing collaboration through regular team-building activities and cross-departmental projects. Additionally, implementing more feedback channels for employees to voice their ideas and concerns could foster a greater sense of inclusion and engagement.

How did you prepare for the AT&T interview?

I researched the company’s mission and recent developments, practiced common interview questions, and prepared tailored responses. I also crafted thoughtful questions to show my interest in the role and the organization.

How does your compensation at AT&T compare to the industry average?

Compensation at AT&T is generally competitive with the industry average, offering a mix of salary, bonuses, and benefits. However, it may vary based on role, experience, and location compared to other companies in the telecom sector.

What's the diversity at AT&T like?

I believe AT&T has made strides in promoting diversity and inclusion, but there’s always room for improvement. Ongoing efforts to enhance representation across all demographics can foster a more innovative and equitable workplace.

What brings you the most joy at AT&T?

The most joy comes from collaborating with a talented team to solve complex problems and seeing our projects positively impact users. Celebrating our achievements together and learning from each other keeps the work environment inspiring and fulfilling.

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2.0
A zippia user wrote a review on May 2024
Pros of working at AT&T

You get paid and there are health benefits tied to your position.

Cons of working at AT&T

BAD management. In regards to the Premise/ Installation position, no work life balance and if you are low in seniority you will have what most consider an awful schedule. Fiber installations have become so tedious. Every metric from how long a person takes to dispatch after speaking to a customer to how long a job takes to complete is being tracked. Lots of turnover.

AT&T benefits

Pay, healthcare, and discounts on services

What's the diversity at AT&T like?

AT&T is huge so I won't speak in regards to the entire corporation, but in the Northern Illinois area there isn't any diversity on the management team in the garages.

What brings you the most joy at AT&T?

Helping customers thoroughly

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1.0
A zippia user wrote a review on Aug 2024
Pros of working at AT&T

There aren’t any

AT&T benefits

Discount on phone service

Cons of working at AT&T

AT&T is anti customer service. The systems are not integrated and if there’s an anomaly the customer is in trouble. They are all about the bottom line and executives.

What do you like best about AT&T's CEO and the leadership team?

Nothing. At least the present team is better than Randall Stephenson, he has to be the all time worst CEO of any large corporation. He ran up staggering amounts of debt by making senseless acquisitions at the expense of quality of service.

How would you improve AT&T's culture?

Customer service improvements

How does your compensation at AT&T compare to the industry average?

I don’t know

What's the diversity at AT&T like?

I don’t care

What brings you the most joy at AT&T?

The end of the day and pay day

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5.0
A zippia user wrote a review on Aug 2024
Pros of working at AT&T

Great Company to work for, Great Work-Life Balance and Pay as well as benefits

Cons of working at AT&T

Needs more locations federally i currently have to drive 1.5 hours to work

AT&T benefits

Huge discounts on services

What do you like best about AT&T's CEO and the leadership team?

Leadership is very accommodating and helps with unforseen life-events

How would you improve AT&T's culture?

More company/department outings and social gatherings

How did you prepare for the AT&T interview?

i did not prepare

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5.0
A zippia user wrote a review on Oct 2021
Pros of working at AT&T

Working with a company like AT&T has allowed me to meet amazing people! New and different customers every day allows the job to feel refreshing.

Cons of working at AT&T

Sales can be a tiresome profession.

AT&T benefits

Working with smartphones and tablets on the daily is definitely my favorite perk.

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2.0
A zippia user wrote a review on Aug 2025
Pros of working at AT&T

There was work to do.

Cons of working at AT&T

Many people did not want to do the work and the leadership is toxic and miserable.

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1.0
A zippia user wrote a review on Aug 2024
Pros of working at AT&T

There aren’t any

AT&T benefits

Discount on phone service

Cons of working at AT&T

AT&T is anti customer service. The systems are not integrated and if there’s an anomaly the customer is in trouble. They are all about the bottom line and executives.

What do you like best about AT&T's CEO and the leadership team?

Nothing. At least the present team is better than Randall Stephenson, he has to be the all time worst CEO of any large corporation. He ran up staggering amounts of debt by making senseless acquisitions at the expense of quality of service.

How would you improve AT&T's culture?

Customer service improvements

How does your compensation at AT&T compare to the industry average?

I don’t know

What's the diversity at AT&T like?

I don’t care

What brings you the most joy at AT&T?

The end of the day and pay day

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4.0
A zippia user wrote a review on Jul 2024
What brings you the most joy at AT&T?

Problem solving and collaboration within and across teams

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4.0
A zippia user wrote a review on Nov 2023
Pros of working at AT&T

Opportunity to work remote

Cons of working at AT&T

Too many hours on call weekend and holidays

AT&T benefits

Great benefits an time off

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4.0
A zippia user wrote a review on Oct 2023
Pros of working at AT&T

I enjoyed working for AT&T because of work life balance, technology and colleagues

Cons of working at AT&T

Remote work

AT&T benefits

Stock options and Bonus

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3.0
A zippia user wrote a review on Oct 2023
Pros of working at AT&T

Benefits were great in the early 2000s

Cons of working at AT&T

Management is horrible

AT&T benefits

Union mandated raises

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5.0
A zippia user wrote a review on Oct 2023
Pros of working at AT&T

Strong Employer relationship with empathetic collaborations that only lead to higher job satisfaction and job productivity.

AT&T benefits

Benefits

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5.0
A zippia user wrote a review on Sep 2023
Pros of working at AT&T

opportunity and growth

Cons of working at AT&T

I like work there, no issues

AT&T benefits

the people are the best benefit

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4.0
A zippia user wrote a review on Sep 2023
Pros of working at AT&T

Variety n problem solving. Inclusion of all levels in attaining solutions

Cons of working at AT&T

Often while being recognized upward movement/the ladder, wasn’t forthcoming n often not competitive

AT&T benefits

Travel w n w/o spouse

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5.0
A zippia user wrote a review on Sep 2023
Pros of working at AT&T

The ability to do my work without having someone micromanage me.

Cons of working at AT&T

The commute to Downtown Atlanta

AT&T benefits

Cell-phone discount

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5.0
A zippia user wrote a review on Aug 2023
Pros of working at AT&T

Opportunity for advancement, work/life balance

Cons of working at AT&T

limited visibility to leadership

AT&T benefits

Wireless service

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5.0
A zippia user wrote a review on Aug 2023
Pros of working at AT&T

I loved it.

Cons of working at AT&T

After doing a background check, they didn't even give it a second thought. They fired me, and refused to pay me a 500.00 dollar bonus that I won.

AT&T benefits

Working fa

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4.0
A zippia user wrote a review on Jul 2023
Pros of working at AT&T

Gaining Experience. Customer service. I enjoy helping others

Cons of working at AT&T

Management was not very friendly.

AT&T benefits

Selling merchandise and helping customers

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5.0
A zippia user wrote a review on Jul 2023
Pros of working at AT&T

The employees are experts in their fields.

Cons of working at AT&T

Lack of advancement opportunities. Ongoing downsizing.

AT&T benefits

Discounts on AT&T device plans.

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1.0
A zippia user wrote a review on Jun 2023
Pros of working at AT&T

Having an hour break for lunch which is very much needed dealing with the calls all day.

Cons of working at AT&T

The management is the worst.

AT&T benefits

I barely got to use any benefits in my one year of working there.

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5.0
A zippia user wrote a review on May 2023
Pros of working at AT&T

Att retirement worked 20 yrs

Cons of working at AT&T

I have no complaints.. Excellent pay and Benifets

AT&T benefits

Benifets

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5.0
A zippia user wrote a review on May 2023
Pros of working at AT&T

Performing risk and compliance audits

Cons of working at AT&T

Callous to employee’s needs

AT&T benefits

Leading a Diversity, Equity, and Inclusion book club

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5.0
A zippia user wrote a review on May 2023
Pros of working at AT&T

The inclusive and freedom of making decision on your own to deveelop.

Cons of working at AT&T

The salary was not able to be negotiated and not rewarded equally with experience or achievements.

AT&T benefits

My favorite perk was the commision, 401k and dental benefits.

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3.0
A zippia user wrote a review on Apr 2023
Pros of working at AT&T

Good amount of camaradarie, great pay.

Cons of working at AT&T

Travel distance was a burden to bare

AT&T benefits

The income

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5.0
A zippia user wrote a review on Apr 2023
Pros of working at AT&T

Faculty was there for you. Open door policy.

Cons of working at AT&T

Growth was limited

AT&T benefits

Field trips and competitions

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4.0
A zippia user wrote a review on Apr 2023
Pros of working at AT&T

Co workers. Worked well together.

Cons of working at AT&T

Management.was always micro managing your every move.

AT&T benefits

Medical benefits

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4.0
A zippia user wrote a review on Mar 2023
Pros of working at AT&T

Many opportunists for learning and growth

Cons of working at AT&T

Lots of silos to navigate

AT&T benefits

Healthcare

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5.0
A zippia user wrote a review on Feb 2023
Pros of working at AT&T

Meeting different people. Making new friends. The have great benefits and salary.

Cons of working at AT&T

There wasn’t a lot I didn’t like about working. Could have had more time off for holidays to spend more time with family.

AT&T benefits

My favorite Benifit were the Salary, medical,vision,dental and 401k packsge

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5.0
A zippia user wrote a review on Dec 2022
Pros of working at AT&T

Great Salary / Continued Education

Cons of working at AT&T

Excessive Work Hours.

AT&T benefits

Working on my own

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2.0
A zippia user wrote a review on Dec 2022
Pros of working at AT&T

Stability. Discounted cell phone and TV service.

Cons of working at AT&T

Any position not represented by the Union is taken advantage of. Horrible leadership. Continuously cut staff and pay while adding responsibilities.

AT&T benefits

Free TV service.

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5.0
A zippia user wrote a review on Oct 2022
Pros of working at AT&T

Great Benefits and Payment in this company

Cons of working at AT&T

lack of process innovation

AT&T benefits

Culture and MBA Support

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5.0
A zippia user wrote a review on Sep 2022
Pros of working at AT&T

Being a Sales Manager and leading a team

Cons of working at AT&T

Upper Management

AT&T benefits

Cheap/Excellent cellular service

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5.0
A zippia user wrote a review on Sep 2022
Pros of working at AT&T

Diverse many opportunities and family first atmosphere

Cons of working at AT&T

None

AT&T benefits

Retirement Benefits

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5.0
A zippia user wrote a review on Aug 2022
Pros of working at AT&T

Good work enviroment, healthcare benefits, 401k

Cons of working at AT&T

Can't think of anything.

AT&T benefits

Work flexibility

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3.0
A zippia user wrote a review on Mar 2022
Pros of working at AT&T

Networking with customers and providing excellent customer care

Cons of working at AT&T

Very disorganized

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5.0
A zippia user wrote a review on Mar 2022
Pros of working at AT&T

customer service

Cons of working at AT&T

The work life balance was difficult because they were short on skilled employees

AT&T benefits

benefits

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4.0
A zippia user wrote a review on Feb 2022
Pros of working at AT&T

co-workers, pay, time off

Cons of working at AT&T

reduction of benefits for long term employees

AT&T benefits

pay and vacation time

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2.0
A zippia user wrote a review on Nov 2021
Pros of working at AT&T

Not much!! Location is nearby

Cons of working at AT&T

Poor management

AT&T benefits

Discounts on Mobile Phone services

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5.0
A zippia user wrote a review on Oct 2021
Pros of working at AT&T

Working with a company like AT&T has allowed me to meet amazing people! New and different customers every day allows the job to feel refreshing.

Cons of working at AT&T

Sales can be a tiresome profession.

AT&T benefits

Working with smartphones and tablets on the daily is definitely my favorite perk.

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5.0
A zippia user wrote a review on Sep 2021
Pros of working at AT&T

Growth opportunity. Retirement Plan. Benefits. Flexibility in work locations.

Cons of working at AT&T

Things are left to your direct supervisor to influence your work environment.

AT&T benefits

Half off cell phone bill, $10 Directv, free sports packages

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5.0
A zippia user wrote a review on Sep 2021
Pros of working at AT&T

The experience ,The facility, the people the atmosphere

Cons of working at AT&T

Nothing

AT&T benefits

Paid time off

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5.0
A zippia user wrote a review on Sep 2021
Pros of working at AT&T

The experience ,The facility, the people the atmosphere

Cons of working at AT&T

Nothing

AT&T benefits

Paid time off

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3.0
A zippia user wrote a review on Aug 2021
Pros of working at AT&T

Continuous training and focus on safety

Cons of working at AT&T

Over scheduling the workday

AT&T benefits

Discounts on services

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2.0
A zippia user wrote a review on Aug 2021
Pros of working at AT&T

Great pay

Cons of working at AT&T

Management wants to fire you if you don't force products onto people

AT&T benefits

Payday, insurance, pension

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5.0
A zippia user wrote a review on Jul 2021
Pros of working at AT&T

Pay, benefits, can work from home, diverse opportunities

Cons of working at AT&T

Corporate bureaucracy, meeting after meeting, technical

AT&T benefits

Working from home, vacation, good health insurance

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4.0
A zippia user wrote a review on Jul 2021
Pros of working at AT&T

The company has long history and continues to evolve.

Cons of working at AT&T

Decrease in benefits such as vacations.

AT&T benefits

Discounts on products and services such as cable and mobile services.

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5.0
A zippia user wrote a review on Jul 2021
Pros of working at AT&T

My schedule is perfect for my needs.

Cons of working at AT&T

Nothing

AT&T benefits

Discounted television and cell phones

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5.0
A zippia user wrote a review on Jul 2021
Pros of working at AT&T

Team spirit, cutting-edge technology, and future prospects

Cons of working at AT&T

Nothing

AT&T benefits

Health benefits and pension

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2.0
A zippia user wrote a review on Jun 2021
Pros of working at AT&T

the money and flexibility of schedule

Cons of working at AT&T

Stress on sales

AT&T benefits

I like the extra money and bonuses that we get

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3.0
A zippia user wrote a review on Jun 2021
Pros of working at AT&T

The work style, selling phones and electronics

Cons of working at AT&T

Management

AT&T benefits

Commission plus hourly pay

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AT&T salaries

8.8
Salary score
The national average salary for an AT&T employee in the United States is $47,201 per year or $23 per hour. Employees in the top 10 percent can make over $90,000 per year, while employees at the bottom 10 percent earn less than $24,000 per year.

AT&T demographics summary

9.9
Diversity score
We calculated the diversity score of companies by measuring multiple factors, including the ethnic background, gender identity, and language skills of their workforce

AT&T financial performance

9.7
Performance score
We calculated the performance score of companies by measuring multiple factors, including revenue, longevity, and stock market performance.

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