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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Washington, DC | $40,279 | $19.36 |
| 2 | Bothell, WA | $38,793 | $18.65 |
| 3 | Boston, MA | $38,292 | $18.41 |
| 4 | Minneapolis, MN | $37,420 | $17.99 |
| 5 | El Segundo, CA | $37,365 | $17.96 |
| 6 | Urban Honolulu, HI | $37,288 | $17.93 |
| 7 | New York, NY | $37,046 | $17.81 |
| 8 | Fairbanks, AK | $36,590 | $17.59 |
| 9 | Middletown, NJ | $36,393 | $17.50 |
| 10 | Wilmington, DE | $35,885 | $17.25 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $99,942 | $48 | - |
| 2 | Customs Consultant | $76,522 | $37 | - |
| 3 | Marketing Representative | $55,225 | $27 | - |
| 4 | Account Management Representative | $54,761 | $26 | - |
| 5 | Customer Care Consultant | $52,513 | $25 | - |
| 6 | Telephone Service Adviser | $51,801 | $25 | - |
| 7 | Correspondence Representative | $51,797 | $25 | - |
| 8 | Housing Management Representative | $51,790 | $25 | - |
| 9 | Customer Liaison | $51,356 | $25 | - |
| 10 | Customer Account Executive | $51,295 | $25 | - |
| Job | Location | Date added | Salary |
|---|---|---|---|
| Customer Service Representative | Richardson, TX | 06/27/2025 | $36,689 |
| Call Center Customer Service Representative-Sales | Chicago, IL | 06/21/2025 | $40,008 |
| Call Center Customer Service Representative-Sales | Chicago, IL | 04/25/2025 | $39,507 |
| Customer Service Representative-Retention (Hybrid) | San Antonio, TX | 03/29/2025 | $33,872 |
| Customer Service Representative-Sales and Service (Hybrid) | Orlando, FL | 03/29/2025 | $38,213 |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | IBM | $38,434 | $18 | 14 |
| 2 | $37,522 | $18 | 14 | |
| 3 | Lucent | $35,628 | $17 | - |
| 4 | Qwest | $34,998 | $17 | - |
| 5 | Verizon Wireless of the East LP | $34,094 | $16 | - |
| 6 | T-Mobile | $34,024 | $16 | 13 |
| 7 | U.S. Cellular | $33,966 | $16 | - |
| 8 | Cricket Wireless | $33,963 | $16 | 4 |
| 9 | C Spire | $33,814 | $16 | - |
| 10 | AUTOMATED DIGITAL TECHNOLOGIES | $33,593 | $16 | - |
| 11 | Vonage | $33,366 | $16 | - |
| 12 | Verizon Communications | $33,328 | $16 | 3 |
| 13 | NCR | $33,309 | $16 | - |
| 14 | Verizon Services Corp. | $32,642 | $16 | 3 |
| 15 | CenturyLink | $31,909 | $15 | 9 |
| 16 | Comcast | $31,842 | $15 | 104 |
| 17 | DISH Network | $31,757 | $15 | - |
| 18 | Charter Communications | $31,700 | $15 | 1 |
| 19 | Windstream | $31,661 | $15 | 31 |
| 20 | Frontier Communications | $31,437 | $15 | 4 |