At Commure, our mission is to simplify healthcare. We have bold ambitions to reimagine the healthcare experience, setting a new standard for how care is delivered and experienced across the industry. Our growing suite of AI solutions spans ambient AI clinical documentation, provider copilots, autonomous coding, revenue cycle management and more - all designed for providers & administrators to focus on what matters most: providing care.
Healthcare is a $4.5 trillion industry with more than $500 billion spent annually on administrative costs, and Commure is at the heart of transforming it. We power over 500,000 clinicians across hundreds of care sites nationwide - more than $10 billion flows through our systems and we support over 100 million patient interactions. With new product launches on the horizon, expansion into additional care segments, and a bold vision to tackle healthcare's most pressing challenges, our ambition is to move from upstart innovator to the industry standard over the next few years.
Commure was recently named to Fortune's Future 50 list for 2025 and is backed by world-class investors including General Catalyst, Sequoia, Y Combinator, Lux, Human Capital, 8VC, Greenoaks Capital, Elad Gil, and more. Commure has achieved over 300% year-over-year growth for the past two years and this is only the beginning. Healthcare's moment for AI-powered transformation is here, and we're building the technology to power it. Come join us in shaping the future of healthcare.
About the Role
As our Senior Operations Manager, Air Data Migrations, you will own the end-to-end process of migrating customer data from legacy EMRs into Athelas Air. You'll blend deep technical know-how with strong program management and customer-facing skills, ensuring data integrity, timely delivery, and a world-class onboarding experience.
Read more about Air.
This full-time position requires working 5 days a week in our Mountain View, CA office.
What You'll Do
Lead Migration Strategy & Planning
Assess customer's existing EMR data model, reporting schemas, and integration capabilities
Define scope, timelines, resourcing, and risk mitigation plans
Data Mapping & Transformation
Collaborate with engineering and product to develop data mapping specifications (e.g., HL7 → FHIR, flat-file to JSON)
Oversee extraction, transformation, and loading (ETL) processes using SQL and ETL tools (e.g., Talend, SSIS)
Project & Stakeholder Management
Serve as primary point of contact for customers' technical and operational teams
Drive cross-functional alignment with Professional Services, Support, and Product
Track milestones, deliverables, and issue resolution in project management tools (e.g., JIRA, Asana)
Quality Assurance & Validation
Design and enforce data validation protocols and reconciliation reports
Conduct test migrations, sampling, and post-go-live audits to confirm data accuracy
Process Documentation & Continuous Improvement
Develop and maintain playbooks, checklists, and standard operating procedures
Identify recurring challenges and implement process improvements to streamline future migrations
Training & Enablement
Train internal teams and customer admins on migration best practices, tools, and troubleshooting techniques
Share lessons learned and contribute to internal knowledge bases
Offshore QA Team Training & Management
Develop and deliver training programs for offshore QA teams to validate data migrations and ensure data integrity
Manage offshore QA workflows, set performance metrics, and ensure adherence to QA protocols
Coordinate across time zones, facilitate clear communication, and escalate issues promptly
Monitor QA deliverables, provide coaching, and drive continuous improvement in QA processes
What You Have
Experience:
3+ years in operations management, technical program management, and/or implementation leadership roles
Client facing experience
Experience managing EMR data migrations (Epic, Cerner, Allscripts, eClinicalWorks, etc.) is a plus
Technical Skills:
[Required] Experience with Python and popular data frameworks (e.g., Pandas, NumPy) and OCR frameworks (e.g., Tesseract, AWS Textract)
Proficiency in SQL
Commure is committed to creating and fostering a diverse team. We are open to all backgrounds and levels of experience, and believe that great people can always find a place. We are committed to providing reasonable accommodations to all applicants throughout the application process.
Please be aware that all official communication from us will come exclusively from email addresses ending in getathelas.com, getathelas.com, commure.com or augmedix.com. Any emails from other domains are not affiliated with our organization.
Employees will act in accordance with the organization's information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.
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$128k-177k yearly est. 23h ago
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Manager, Revenue Accounting
Athelas Ltd. 4.2
Athelas Ltd. job in San Francisco, CA
At Commure, our mission is to simplify healthcare. We have bold ambitions to reimagine the healthcare experience, setting a new standard for how care is delivered and experienced across the industry. Our growing suite of AI solutions spans ambient AI clinical documentation, provider copilots, autonomous coding, revenue cycle management and more - all designed for providers & administrators to focus on what matters most: providing care.
Healthcare is a $4.5 trillion industry with more than $500 billion spent annually on administrative costs, and Commure is at the heart of transforming it. We power over 500,000 clinicians across hundreds of care sites nationwide - more than $10 billion flows through our systems and we support over 100 million patient interactions. With new product launches on the horizon, expansion into additional care segments, and a bold vision to tackle healthcare's most pressing challenges, our ambition is to move from upstart innovator to the industry standard over the next few years.
Commure was recently named to Fortune's Future 50 list for 2025 and is backed by world-class investors including General Catalyst, Sequoia, Y Combinator, Lux, Human Capital, 8VC, Greenoaks Capital, Elad Gil, and more. Commure has achieved over 300% year-over-year growth for the past two years and this is only the beginning. Healthcare's moment for AI-powered transformation is here, and we're building the technology to power it. Come join us in shaping the future of healthcare.
What You'll DoRevenue Recognition & Technical Accounting
Review customer contracts and order forms to determine appropriate revenue recognition treatment under ASC 606
Partner with Deal Desk and Legal to evaluate non-standard terms and assess accounting impacts before deals are finalized
Maintain and update revenue recognition policies; ensure consistent application across products and pricing models
Perform technical accounting research and prepare accounting memos to support conclusions for complex arrangements
Operational Excellence
Oversee monthly and quarterly revenue close processes, including reconciliations, journal entries, and account analyses
Collaborate with Finance Operations and Billing teams to resolve discrepancies and ensure timely, accurate invoicing and reporting
Assist in implementing process improvements, automation, and system enhancements to scale revenue accounting operations
Cross-Functional Partnership
Support the Deal Desk process by providing revenue accounting guidance during contract structuring
Work closely with FP&A on forecasting, budgeting, and variance analysis for revenue
Partner with Revenue/Sales Operations to optimize ERP and revenue subledger integrations
Compliance & Audit
Support external financial audits by preparing PBC schedules and responding to auditor inquiries.
Assist with IPO readiness activities, including revenue policy refinement, process documentation, and control enhancements.
What you have
5+ years of progressive accounting experience, including at least 2 years in a revenue recognition or technical accounting role
Bachelor's degree in Accounting, Finance, or related field; CPA strongly preferred
In-depth knowledge of ASC 606 and related technical guidance
Experience in SaaS, software, and/or healthcare tech strongly preferred
Hands‑on experience with NetSuite, Salesforce and revenue automation tools
Experience supporting external financial audits and building SOX-compliant processes
Strong analytical, problem‑solving, and organizational skills with excellent attention to detail
Exceptional communication, influence, and stakeholder management skills-proven ability to partner in a cross‑functional deal desk
Comfortable in a fast‑paced, scaling private company environment
Cultural Expectations
Acting with urgency and accountability - delivering results quickly without compromising accuracy or compliance
Partnering across functions to proactively identify and resolve high‑impact challenges
Building solutions that are both effective today and scalable for tomorrow, especially with IPO‑readiness in mind
Leading with collaboration, empathy, and a commitment to our mission
Thriving in an environment where priorities can shift quickly, and adaptability is key
Commure is committed to creating and fostering a diverse team. We are open to all backgrounds and levels of experience, and believe that great people can always find a place. We are committed to providing reasonable accommodations to all applicants throughout the application process.
All official communication from us will come exclusively from email addresses ending ******************, @commure.com, ****************. Any emails from other domains are not affiliated with our organization.
Employees will act in accordance with the organization's information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.
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$87k-121k yearly est. 4d ago
Lean Formalization Expert for Mathematics & Proofs
Labelbox 4.3
San Francisco, CA job
A leading technology firm is seeking a Mathematical Formalization Specialist to translate informal mathematical proofs into formal verifications using Lean. This role requires a Master's degree in Mathematics or a related field, hands-on experience with proof assistants, and a strong foundation in rigorous proof writing. Collaborating with researchers, you will analyze proofs and develop formalization strategies at the frontier of formal verification. This position offers an hourly rate between $50 and $150.
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$50-150 hourly 4d ago
Director - Controls Software
Ring Inc. 4.5
Menlo Park, CA job
Mainspring Energy is revolutionizing power generation with the world's most flexible and adaptable local power generation technology, the Mainspring Linear Generator. Commercial, industrial, and utility leaders are choosing Mainspring over traditional options like engines, turbines, and fuel cells to quickly and reliably deliver local power for EV charging, commercial facilities, data centers, and grid-scale operations. The Mainspring Linear Generator is fuel flexible, ramps up and down to meet demand, and utilizes a flameless reaction with near-zero NOx emissions.
Backed by top-tier investors including Khosla Ventures, Bill Gates, American Electric Power, Lightrock, and General Catalyst Mainspring designs, manufactures and delivers its products to customers across the U.S. today, and we're quickly scaling for international expansion.
Inspired by our vision of the affordable, reliable, net-zero carbon grid, Mainspring is rapidly expanding within the $816B global electricity equipment market, and we're hiring the best talent to meet growing customer demand around the globe. We welcome a broad range of backgrounds, experiences, and talents to bring fresh perspectives and ongoing innovation to our customers.
We are looking to build relationships with people who share our values:
Pragmatic Optimism. Building a new category of world-class power generation requires the optimism of ambition and creativity, balanced with practicality to solve problems efficiently. The challenges that arise are opportunities for growth.
Excellence without Ego. We bring expertise and commitment to creating the best customer experience, from sales to deployment and service, just as we apply deep technical rigor to building and delivering world-class products. We strive for excellence and behave as leaders with the humility to acknowledge our challenges, both collectively and as individual contributors.
Proactive Collaboration. The integration and cross-disciplinary nature of Mainspring's business requires intentionally seeking out others who bring different skills, perspectives, and priorities. Our culture of inclusion and respect extends beyond our team to interactions with our partners and customers.
More information can be found at ************************
The Linear Generator is a next-generation energy system where the control layer must seamlessly integrate and manage multiple interdependent physical domains. Your technical leadership will be crucial for the modeling, simulation, and control of its dynamics, which encompass mechanical, electrical, fluid, thermal, and thermodynamic processes. In this role, you will manage and mentor a team of engineers responsible for the machine's behavior and performance. You will drive a technical strategy that prioritizes model-based design and high-fidelity simulation, ensuring robust performance before algorithms reach hardware.
Responsibilities
Team Leadership: Manage, mentor, and grow a team of world class engineers across domains from dynamics and automation to power and reaction control.
Technical Strategy: Drive a “simulation-first” development culture. Oversee the creation of plant models and control strategies, ensuring designs are validated in simulation (MIL/SIL) prior to software implementation.
Architecture & Oversight: Provide technical guidance on control architectures, ensuring the mathematical models and control logic are sound, robust, and well-specified.
Cross-Functional Alignment: Collaborate with Product and Program Management to roadmap features. You will assess technical feasibility and ensure the team delivers validated specifications that meet product requirements.
Process Excellence: Establish workflows for algorithm development, including design reviews, requirements traceability, and validation plans.
Reliability & Diagnostics: Oversee the development of diagnostics and fail-safes to ensure the generator operates autonomously and safely in the field.
Qualifications
Leadership: Multiple years of experience leading and growing high-performance engineering teams.
Technical Depth: Strong background in control theory (linear and nonlinear), system dynamics, and signal processing.
Comfortable reviewing block diagrams, simulation results, and technical specifications.
Simulation Expertise: Demonstrated experience with Model-Based Design (MBD) workflows and simulation tools (MATLAB/Simulink, Python, etc.).
Systems Mindset: Ability to understand complex interactions in electromechanical machines involving sensors, actuators, and thermal/fluid dynamics.
Education: BS or MS in mechanical, electrical, or systems engineering (or equivalent experience).
$212,000 - $250,000 a year
This position is onsite at our Menlo Park HQ. The salary will be adjusted to reflect local market conditions based on employee location as well as the experience of the employee. Along with the base salary, Mainspring offers pre-IPO stock options + benefits.
Does your experience not meet all of our posted requirements? Studies have shown that some people are less likely to apply to positions unless they meet every listed requirement. At Mainspring, we are committed to building a diverse, inclusive, flexible, and collaborative environment, so if you want to help us transition the world to clean and affordable electricity, and don't meet all posted requirements for a particular role, we'd still love to hear from you. Mainspring can sometimes be flexible enough to shift responsibilities for the right person, or otherwise identify open or upcoming roles that may better fit your professional background.
In more traditional words, Mainspring Energy, Inc is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
This compensation and benefits information is based on Mainspring Energy's estimate as of the date of publication and may be modified in the future. We generally do not negotiate on salary once we have made an offer. The level of pay within the range will depend on a variety of job-related factors that may include location, relevant prior experience and/or education, or particular skills and expertise. New hires joining the company tend to be paid within the starting base pay range noted above, with opportunities to increase pay over time based on development of additional skills, competencies, and company-specific knowledge.
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$212k-250k yearly 2d ago
AI Agent Delivery Lead for Enterprise Impact
Zoomcar 4.2
Redwood City, CA job
A pioneering AI company headquartered in Redwood City is seeking an Engagement Manager for AI Agent deployments. In this role, you will oversee the implementation of AI solutions for enterprise customers, ensuring smooth execution and long-term success. Responsibilities include leading cross-functional teams, managing complex projects, and driving customer outcomes. Candidates should have over 5 years in customer delivery roles and a strong grasp of contact center KPIs. This position offers competitive compensation and a hybrid work model.
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$49k-72k yearly est. 1d ago
Senior Software Engineer, IoT Platform
Level Home Inc. 4.1
Redwood City, CA job
Founded by ex-Apple Product and Engineering leaders , Level is redefining the smart home with technology that is simple, intuitive, useful, and invisible. At Level, we take a unique approach to designing products - one that shifts focus from what we make to how we make it and who we make it for. It's an approach that results in elegant and unique solutions, raising the bar for the entire smart home ecosystem.
Now part of the Assa Abloy family, a global leader in access solutions, Level is positioned to accelerate innovation and expand our reach even further. This partnership strengthens our ability to deliver world-class smart home experiences while maintaining the vision and design excellence that have always set us apart.
About the role
As a Senior Software Engineer on our Platform team, you will tackle complex system design challenges to build and enhance the backbone of our platform. You'll design and implement scalable, fault‑tolerant services that process high‑volume real‑time data, ensure synchronization across hundreds of thousands of IoT devices, and deliver seamless user experiences to hundreds of thousands of residents and property managers.
Projects our Platform team is working on
Pioneering a new device platform: Architect the foundation for Level's expansion into video doorbells and future smart home devices, creating a robust ecosystem that will support third‑party integrations and open up new possibilities in home automation.
Building scalable data analytics pipelines: Develop robust systems to process and analyze large amounts of IoT telemetry data, enabling us to derive actionable insights and improve our products continuously.
Creating a cutting‑edge device management platform: Architect a system that allows for safe, observable, and incremental rollouts of software updates to hundreds of thousands of IoT devices, ensuring reliability and performance at scale.
These projects offer exciting challenges in distributed systems, real‑time data processing, and large‑scale IoT device management. You'll have the opportunity to make a significant impact on the future of smart home technology.
We're looking for engineers who can break down these ambiguous problems, design elegant solutions, and drive them from prototype to production. You'll collaborate closely with other engineers, product managers, and stakeholders to define the future of our platform.
Our tech stack includes Golang, Python, Kubernetes, Kafka, Redis, PostgreSQL, AWS Lambda, and more. We're looking for engineers who are excited to learn new technologies and contribute to our evolving architecture.
What you'll do
Design and implement: Contribute to the architecture of our core platform services, focusing on scalability, reliability, performance, and maintainability. Participate in technical discussions and help shape the implementation of new features.
Solve challenging problems: Address complex issues in distributed systems that handle real‑time data processing at a scale of hundreds of events per second, device synchronization, and IoT security. Ensure the robustness and resilience of all services.
Write high‑quality code: Develop clean, efficient, and well‑tested code. Contribute to shared libraries and set coding standards for excellence.
Collaborate and communicate: Engage with cross‑functional teams to precisely define requirements, explore technical possibilities, and deliver high‑impact features. Communicate your designs and decision‑making process clearly to both technical and non‑technical stakeholders.
Own and deliver: Take full ownership from design through deployment to ongoing operation, making informed, data‑driven decisions and adapting based on operational feedback.
Uplevel the team: Mentor and develop junior engineers, fostering a culture of technical excellence, continuous improvement, and psychological safety.
Qualifications required to succeed in this role
System design and architecture: Solid understanding of designing, building, and operating scalable, fault‑tolerant distributed systems. For senior roles, we expect expertise in this area.
Coding and problem‑solving: Strong coding skills in one or more of Go, Python, Java, or C++. Our primary services are written in Go and our integration tests in Python, and we are open to engineers with backgrounds in other languages who are excited to learn and work with Go and Python. Solid problem‑solving abilities and experience in writing maintainable, testable code are essential. A good understanding of data structures and algorithms is required.
Software engineering practices: Experience in building and maintaining production systems. Knowledge of version control systems, continuous integration/continuous deployment (CI/CD), and automated testing techniques. Familiarity with observability practices, including monitoring and logging.
Communication skills: Ability to articulate technical details and trade‑offs clearly, ensuring effective collaboration across diverse teams.
User‑centric design philosophy: Commitment to developing solutions that focus on user needs, enhancing usability and overall satisfaction.
Growth mindset: Eagerness to learn and adapt to new technologies and challenges. For mid‑level roles, we value potential and a strong desire to grow into more complex responsibilities.
Location and work environment
This position is open to candidates anywhere within the US and is fully remote. If you're local to Redwood City, CA, or visiting the area, you're welcome to use our office space. We provide support to our remote team members to ensure they have the tools and resources needed to succeed.
You'll be part of a small, collaborative team that works closely with cross‑functional partners in Product, Design, and Operations. At Level, we foster a culture of innovation and continuous learning.
The salary range for this role is $150K‑$250K and we consider a broad scope of factors when making compensation decisions.
In addition, we provide a comprehensive benefits package including paid time off, a bonus plan, a 401(k) plan, education assistance, and an environment that reflects our commitment to our employees.
More about Level Home
When we look around our homes today, we see opportunity. We see “smart” products that lack utility and connected devices that push us further apart. We see consumers with high expectations, current standards set too low, and products that simply fail to deliver.
Level Home Inc. is re‑inventing the standard. We're redefining “smart”, to center around thoughtfulness, practicality, and the people who make the problem worth solving. We approach product design with a blank slate, zero assumptions, and an open mind because the way a problem is defined sets the stage for its solution. We couple deep expertise with unbridled curiosity, because to us “smart” means simple, intuitive, and useful.
We start with empathy, take new perspectives, and challenge existing standards. People are at the heart of what we do, and respecting their style, choices, and preferences is the first step to uncovering a thoughtful solution that truly improves their daily lives. After all, we're not just designing products for a house, we are designing them for the people who make it a home.
Level Home Inc. is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, disability or genetic information, sex, sexual orientation, gender identity, or national origin. A note to Recruitment Agencies: Please do not reach out to Level employees or leaders about our roles -- we've got Recruiting covered. We don't accept unsolicited agency resumes and we are not responsible for any fees related to unsolicited resumes. Thank you for your understanding. #J-18808-Ljbffr
$150k-250k yearly 2d ago
Director of Fleet Operations
Ring Inc. 4.5
Menlo Park, CA job
Mainspring Energy is revolutionizing power generation with the world's most flexible and adaptable local power generation technology, the Mainspring Linear Generator. Commercial, industrial, and utility leaders are choosing Mainspring over traditional options like engines, turbines, and fuel cells to quickly and reliably deliver local power for EV charging, commercial facilities, data centers, and grid-scale operations. The Mainspring Linear Generator is fuel flexible, ramps up and down to meet demand, and utilizes a flameless reaction with near-zero NOx emissions.
Backed by top-tier investors including Khosla Ventures, Bill Gates, American Electric Power, Lightrock, and General Catalyst Mainspring designs, manufactures and delivers its products to customers across the U.S. today, and we're quickly scaling for international expansion.
Inspired by our vision of the affordable, reliable, net-zero carbon grid, Mainspring is rapidly expanding within the $816B global electricity equipment market, and we're hiring the best talent to meet growing customer demand around the globe. We welcome a broad range of backgrounds, experiences, and talents to bring fresh perspectives and ongoing innovation to our customers.
We are looking to build relationships with people who share our values:
Pragmatic Optimism
Building a new category of world-class power generation requires the optimism of ambition and creativity, balanced with practicality to solve problems efficiently. The challenges that arise are opportunities for growth.
Excellence without Ego
We bring expertise and commitment to creating the best customer experience, from sales to deployment and service, just as we apply deep technical rigor to building and delivering world-class products. We strive for excellence and behave as leaders with the humility to acknowledge our challenges, both collectively and as individual contributors.
Proactive Collaboration
The integration and cross-disciplinary nature of Mainspring's business requires intentionally seeking out others who bring different skills, perspectives, and priorities. Our culture of inclusion and respect extends beyond our team to interactions with our partners and customers.
More information can be found at ************************
Job Overview
Mainspring Energy is seeking a highly experienced and strategic Director of Fleet Operations to manage the preventive maintenance and emergency response for our fleet of linear generators as we accelerate their deployment to customer sites. This is an ideal opportunity for a proven leader to apply their operational and strategic skills in a dynamic, challenging, and high-growth environment.
Responsibilities
Team Leadership: Lead, mentor, and develop the O&M team, including geographically distributed field service technicians and supervisors.
Performance Management: Manage key operational metrics, including equipment Availability, Mean Time to Repair (MTTR), First Time Fix Rate (FTFR), Customer Satisfaction, and adherence to service level agreements (SLAs).
Fleet Maintenance: Direct the team in all aspects of fleet maintenance, including troubleshooting, repairs, and preventive maintenance. This encompasses planning of routine tasks such as seal and filter replacements, periodic inspections, and the management of sensors, controls, and software.
Safety and Emergency Response: Lead the field safety team, ensuring the implementation of training, processes, and controls to safeguard both personnel and equipment. In emergencies, coordinate resources, response, and both internal and external communications.
Process Improvement: Standardize processes among teams to ensure the effective and efficient resolution of complex operational problems.
Strategic Planning: Develop comprehensive business plans, including budget allocation, hiring strategies, shift schedules, tooling, and inventory stocking levels.
Training Development: With the Training Manager, lead the creation of a structured Tier 1 Maintenance training program. This program should expedite the proficiency of new field service technicians and reseller partners in performing maintenance tasks.
Cross-Functional Collaboration: Work closely with Sales and Product leaders to deliver exceptional customer service. This includes early engagement with the Installation and Commissioning resources within the Sales team.
Engage Fleet Operations and Analytics (FOA) and Customer Success teams for monitoring, advanced diagnostics, and customer communications.
Collaborate with Engineering leaders to continuously improve the product by efficiently communicating findings and operational data from customer sites.
Collaborate with the air compliance team to ensure timely data submission to agencies.
Participate in defining contract structures in cooperation with Sales, Legal, and executive teams.
Vendor Management: Evaluate and oversee the development of potential partnerships with contractors.
Qualifications
Leadership Experience: Previous experience in a leadership role managing technical service teams operating at customer sites.
Adaptability: Demonstrated success in dynamic, frequently changing, and geographically dispersed work environments.
Leadership Style: A strategic yet hands-on leadership approach-able to take responsibility for the team, mentor staff, and lead by example.
Regulatory Knowledge: Understanding of labor laws.
Workforce Planning: Ability to design effective shift schedules.
Vendor Management: Experience in managing contractors and developing potential external partnerships.
$175,000 - $205,000 a year
This position is onsite at our Menlo Park HQ. The salary will be adjusted to reflect local market conditions based on employee location as well as the experience of the employee. Along with the base salary, Mainspring offers pre-IPO stock options + benefits.
Does your experience not meet all of our posted requirements? Studies have shown that some people are less likely to apply to positions unless they meet every listed requirement. At Mainspring, we are committed to building a diverse, inclusive, flexible, and collaborative environment, so if you want to help us transition the world to clean and affordable electricity, and don't meet all posted requirements for a particular role, we'd still love to hear from you. Mainspring can sometimes be flexible enough to shift responsibilities for the right person, or otherwise identify open or upcoming roles that may better fit your professional background.
In more traditional words, Mainspring Energy, Inc is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
This compensation and benefits information is based on Mainspring Energy's estimate as of the date of publication and may be modified in the future. We generally do not negotiate on salary once we have made an offer. The level of pay within the range will depend on a variety of job-related factors that may include location, relevant prior experience and/or education, or particular skills and expertise. New hires joining the company tend to be paid within the starting base pay range noted above, with opportunities to increase pay over time based on development of additional skills, competencies, and company-specific knowledge.
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$175k-205k yearly 4d ago
Senior Embedded Security Firmware Engineer
Rivian 4.1
Palo Alto, CA job
A leading automotive technology company seeks a seasoned member for the product security team. This role involves designing and maintaining on-vehicle security systems for connected vehicles. Strong candidates will have 7+ years of experience with embedded systems and in-depth technical knowledge, particularly in C/C++ and Linux. Located in Palo Alto, California, the position offers a competitive salary and comprehensive benefits from day one.
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A leading enterprise software provider in San Jose is looking for a Senior Software Engineer to join their AI products team. The ideal candidate should have over 5 years of software development experience, proficiency in Go or Python, and strong foundational knowledge in computer science. This full-time role provides competitive salary, comprehensive benefits, and opportunities for professional growth.
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$134k-182k yearly est. 4d ago
Air Traffic Systems Annotator - Expert
Labelbox 4.3
San Francisco, CA job
Remote-first annotation of ATC interactions and safety signals, localized to Toronto to reach regional experts.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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$126k-235k yearly est. 1d ago
General Manager - Payment Plans
Promise 4.2
Oakland, CA job
Promise modernizes how government agencies and utilities support people in financial difficulty. We build technology that makes it simple for residents to receive benefits, engage with assistance programs, set up flexible payment plans, and stay on track-while helping agencies increase efficiency, recover revenue, and deliver services with dignity. Our mission is to transform public systems so they work better for everyone, especially the most vulnerable.
Our team includes experts from companies like Palantir, Google, Stripe , and esteemed government leaders. We work hard and believe deeply in what we do. We're looking for excellent people to build innovative, resilient technology.
Backed by over $50 million in funding from top investors - such as Reid Hoffman, Howard Schultz, Michael Seibel, Y Combinator, 8VC, The General Partnership, First Round Capital, Kapor Capital, XYZ Ventures, and Bronze Investments - Promise has been recognized as one of Fast Company's "World's Most Innovative Companies of 2022," "Forbes Next Billion-Dollar Startups 2024," and Y Combinator's #1 GovTech startup.
PromisePay Overview
PromisePay is a convenient and flexible payment plan service that helps individuals repay past-due balances to utilities and municipalities. It supports customers who have fallen behind on energy, water, gas, property taxes, parking citations, and more. PromisePay makes repayment simple and transparent for residents while helping agencies recover more revenue and maintain essential service continuity.
The mobile-friendly PromisePay experience enables customers to enroll in customized plans, view real-time balances, pay with a wide range of methods, receive automated reminders, and manage their payment information with ease. PromisePay integrates directly with utility and municipal Customer Information Systems to create an automated, seamless workflow between agency operations and customer payment experiences.
Role Overview
The General Manager of Payment Plans owns Promise's largest product line. This leader oversees the end-to-end business, spanning product strategy, go-to-market, operations, implementation, and customer outcomes. The role requires a metric-driven operator who can navigate large-scale public-sector environments, long procurement cycles, technical integrations, and regulatory and compliance considerations.
You will be responsible for driving growth, strengthening margins, improving repayment outcomes for residents, and expanding PromisePay's reach across State, Local, Utility, and Federal segments.
What You'll Do
Business Leadership
* Own overall business performance for PromisePay, including revenue growth, margins, and product adoption
* Define and execute strategies across new business, expansion, and operations
* Partner with Sales, Marketing, and Finance to forecast revenue, prioritize opportunities, and manage budgets
* Drive high-quality implementations that improve time-to-value and lower delivery costs
* Improve performance across existing customers, including enrollment, repayment, and satisfaction metrics
Product and Operations
* Own the Payment Plans roadmap with a focus on stability, scalability, and innovation
* Work closely with Engineering and client IT teams to deliver secure, sustainable integrations with Customer Information Systems
* Increase automation and improve usability to drive higher completion rates and reduce friction
* Apply data and behavioral insights to optimize customer engagement and revenue recovery
* Strengthen operational efficiency for agency partners, including reducing call center volume and improving satisfaction metrics
Sales and Market Growth
* Shape market messaging, value propositions, and segment-specific opportunities
* Partner with Sales to ensure alignment between customer needs and product capabilities
* Identify new opportunities where PromisePay can create high impact and strong unit economics
* Develop thought leadership in repayment behavior and flexible payment programs to support upsell and expansion
Who You Are
* 10+ years of experience in product, operations, or general management
* Experience in fintech, payments, SaaS, or regulated public-sector environments
* Track record of owning revenue or P&L and delivering strong business outcomes
* Skilled in cross-functional leadership across technical, operational, and customer-facing teams
* Highly analytical and data-driven, with experience building and managing KPIs
* Mission-driven leader committed to improving access, equity, and public-sector outcomes
Who Thrives at Promise
You'll love it here if:
* You are energized by building new businesses
* You thrive in environments with autonomy and ownership
* You can navigate ambiguity and bring clarity
* You care deeply about impact and execution
Promise is not for you if:
* You prefer rigid structures over flexibility
* You are uncomfortable with change or rapid iteration
* You want to maintain rather than build
How We Support Our People
* 100 percent employer-paid health coverage
* Generous PTO and sick leave
* Lunch, snacks, and coffee provided
* Company retreats
* Hybrid work environment with three in-office days per week
Promise is an equal opportunity employer and does not discriminate against any applicant or employee because of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or military or veteran status. Additionally, the Company complies with applicable state and local laws governing non-discrimination in employment in every jurisdiction in which it operates. Promise is committed to promoting diversity and inclusion in the workplace. We also provide reasonable accommodations to qualified individuals with disabilities, pregnant individuals, and those with sincerely held religious beliefs, in accordance with applicable laws.
Promise engages in US government contracts and restricts hiring to US persons, which includes US citizens and permanent residents (e.g., Green Card holders). Additionally, candidates must reside in the US.
$67k-133k yearly est. 55d ago
Engineering Leader, AgentOps Platform
Scale Ai, Inc. 4.1
San Francisco, CA job
A leading AI company in San Francisco is seeking a motivated individual to manage their engineering team. The role involves driving product delivery, collaborating with teams, and mentoring engineers. Successful candidates will have extensive experience in tech leadership and a track record of developing high-quality products. You'll be part of a dynamic, hybrid environment with competitive compensation and benefits.
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$45k-73k yearly est. 2d ago
Staff Machine Learning Data Engineer
Backflip 3.7
San Francisco, CA job
Mechanical design, the work done in CAD, is the rate-limiter for progress in the physical world. However, there are only 2-4 million people on Earth who know how to CAD. But what if hundreds of millions could? What if creating something in the real world were as easy as imagining the use case, or sketching it on paper?
Backflip is building a foundation model for mechanical design: unifying the world's scattered engineering knowledge into an intelligent, end-to-end design environment. Our goal is to enable anyone to imagine a solution and hit “print.”
Founded by a second-time CEO in the same space (first company: Markforged), Backflip combines deep industry insight with breakthrough AI research. Backed by a16z and NEA, we raised a $30M Series A and built a deeply technical, mission-driven team.
We're building the AI foundation that tomorrow's space elevators, nanobots, and spaceships will be built in.
If you're excited to define the next generation of hard tech, come build it with us.
The Role
We're looking for a Staff Machine Learning Data Engineer to lead and build the data pipelines powering Backflip's foundation model for manufacturing and CAD.
You'll design the systems, tools, and strategies that turn the world's engineering knowledge - text, geometry, and design intent - into high-quality training data.
This is a core leadership role within the AI team, driving the data architecture, augmentation, and evaluation that underpin our model's performance and evolution.
You'll collaborate with Machine Learning Engineers to run data-driven experiments, analyze results, and deliver AI products that shape the future of the physical world.
What You'll Do
Architect and own Backflip's ML data pipeline, from ingestion to processing to evaluation.
Define data strategy: establish best practices for data augmentation, filtering, and sampling at scale.
Design scalable data systems for multimodal training (text, geometry, CAD, and more).
Develop and automate data collection, curation, and validation workflows.
Collaborate with MLEs to design and execute experiments that measure and improve model performance.
Build tools and metrics for dataset analysis, monitoring, and quality assurance.
Contribute to model development through insights grounded in data, shaping what, how, and when we train.
Who You Are
You've built and maintained ML data pipelines at scale, ideally for foundation or generative models, that shipped into production in the real world.
You have deep experience with data engineering for ML, including distributed systems, data extraction, transformation, and loading, and large-scale data processing (e.g. PySpark, Beam, Ray, or similar).
You're fluent in Python and experienced with ML frameworks and data formats (Parquet, TFRecord, HuggingFace datasets, etc.).
You've developed data augmentation, sampling, or curation strategies that improved model performance.
You think like both an engineer and an experimentalist: curious, analytical, and grounded in evidence.
You collaborate well across AI development, infra, and product, and enjoy building the data systems that make great models possible.
You care deeply about data quality, reproducibility, and scalability.
You're excited to help shape the future of AI for physical design.
Bonus points if:
You are comfortable working with a variety of complex data formats, e.g. for 3D geometry kernels or rendering engines.
You have an interest in math, geometry, topology, rendering, or computational geometry.
You've worked in 3D printing, CAD, or computer graphics domains.
Why Backflip
This is a rare opportunity to own the data backbone of a frontier foundation model, and help define how AI learns to design the physical world.
You'll join a world-class, mission-driven team operating at the intersection of research, engineering, and deep product sense, building systems that let people design the physical world as easily as they imagine it.
Your work will directly shape the performance, capability, and impact of Backflip's foundation model, the core of how the world will build in the future.
Let's build the tools the future will be made in.
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$126k-178k yearly est. 2d ago
Senior PLM Manager - Global Hardware & ODM
Crusoe 4.1
San Francisco, CA job
A fast-growing technology company in California is seeking a Staff/Senior Staff PLM Manager to lead the implementation of a global Product Lifecycle Management system. This key role will drive operational efficiency, govern product data, and support the company's transition to an Original Design Manufacturer model. Candidates should possess a Bachelor's degree in Engineering or a related field, have over 10 years of experience in PLM, and show proficiency in major PLM tools like Arena or SAP. This position offers a competitive salary and benefits.
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$122k-179k yearly est. 3d ago
Senior AI Developer Tools Lead
Tealium Inc. 4.2
San Francisco, CA job
A leading tech company in San Francisco is seeking a Senior Engineer, AI Developer Tools, to drive modernization and enhance development productivity through AI technologies. The role involves directing the adoption of AI tools, improving coding processes, and collaborating with engineering teams to accelerate innovation. Candidates should have at least 6 years of experience in software engineering, a deep understanding of modern practices, and a passion for improving developer experiences. Competitive salary with robust benefits offered.
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$138k-166k yearly est. 3d ago
Director, Revenue Operations
Crusoe 4.1
San Francisco, CA job
Crusoe's mission is to accelerate the abundance of energy and intelligence. We're crafting the engine that powers a world where people can create ambitiously with AI - without sacrificing scale, speed, or sustainability.
Be a part of the AI revolution with sustainable technology at Crusoe. Here, you'll drive meaningful innovation, make a tangible impact, and join a team that's setting the pace for responsible, transformative cloud infrastructure.
About the Role
Crusoe is seeking a highly motivated, analytical, and detail-oriented Director of Revenue Operations to design, implement, and administer our global incentive compensation plans. This critical role ensures our compensation programs effectively motivate our Go-To-Market (GTM) teams, align with Crusoe's business objectives, while also guaranteeing accurate and timely commission payments.
This is a builder role ideal for a strategic leader who thrives in dynamic, high-growth environments and is passionate about empowering teams to win. You'll shape our incentive compensation strategy, launch high-impact programs, and ensure every customer-facing role is aligned with Crusoe's goals and motivated to exceed their targets.
What You'll Be Working On
Design, develop, and implement incentive compensation plans across the entire GTM organization (SDR, AE, Customer Success, Pre-Sales, Partner), ensuring alignment with company strategy and sales objectives.
Administer and manage all aspects of the commission process, including calculation, reconciliation, and timely payment of commissions.
Partner cross-functionally with GTM Leadership, Finance, HR, and Legal to ensure compensation plans are understood, executed flawlessly, and fully compliant.
Actively participate in the annual GTM planning cycle, contributing to incentive plan modeling, territory design, and quota setting.
Develop and maintain clear documentation for all compensation plans, policies, and procedures. Deliver enablement, guidance, and training to all GTM teams.
Continuously analyze and report plan effectiveness, identifying areas for improvement and recommending adjustments as needed.
Manage and optimize compensation-related systems and tools, ensuring data accuracy and process efficiency.
Serve as Crusoe's subject matter expert on incentive compensation, providing guidance and support to GTM teams and leadership.
Monitor industry trends and best practices in incentive compensation to ensure Crusoe's programs remain competitive, innovative, and effective.
What You'll Bring to the Team
10+ years of experience in incentive compensation design and administration, preferably within a high growth, B2B technology environment.
Proven expertise in developing, managing, and operating complex commission plans for a wide range of GTM roles.
Strong analytical skills with the ability to interpret data, identify trends, and make data-driven recommendations.
Proficiency with compensation management software and Salesforce.
Excellent communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels.
High attention to detail and a commitment to accuracy in all compensation-related activities.
Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.
Bonus Points
Experience with hyperscalers, GPU clouds, or high-performance compute environments.
Familiarity with large-scale AI training and inference architectures.
Strong network in the AI/ML and enterprise technology ecosystem.
Track record of working with Fortune 500 enterprises and digitally native businesses on transformative infrastructure deals.
Benefits
Industry competitive pay
Restricted Stock Units in a fast growing, well-funded technology company
Health insurance package options that include HDHP and PPO, vision, and dental for you and your dependents
Employer contributions to HSA accounts
Paid Parental Leave
Paid life insurance, short-term and long-term disability Teladoc
401(k) with a 100% match up to 4% of salary
Generous paid time off and holiday schedule
Cell phone reimbursement
Tuition reimbursement
Subscription to the Calm app
MetLife Legal
Company paid commuter benefit; $300/month
Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.
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$120k-205k yearly est. 4d ago
Release Engineer, Consumer Products
Openai 4.2
San Francisco, CA job
About the Team
The Release Engineer team is responsible for building and maintaining the systems that power software delivery-from CI/CD pipelines and artifact management to release automation and fleet telemetry. We ensure software across bootloaders, firmware, operating systems, and cloud services is built reproducibly, validated rigorously, and released safely at scale.
About the Role
As a Release Engineer, you'll design, build, and operate release infrastructure that enables reliable, secure, and traceable software delivery across complex multi-component systems. You'll partner closely with embedded, cloud, and QA teams to ensure that every build-from development to OTA deployment is fast, verifiable, and production‑ready.
We're looking for engineers who take pride in automation, build reproducibility, and system reliability-and who enjoy building the connective tissue that allows hardware and software to ship together seamlessly.
This role is based in San Francisco, CA. We use a hybrid work model of four days in the office per week and offer relocation assistance to new employees.
In this role, you will:
Design and operate CI/CD pipelines for multi-component builds (bootloader, firmware, OS images, backend, companion apps) using hermetic toolchains.
Define versioning and branching strategies; automate promotions, changelogs, and artifact retention.
Integrate unit, integration, and hardware-in-the-loop (HIL) test results; quarantine flaky tests, auto‑bisect failures, and block unsafe promotions.
Build A/B OTA update flows with verity and health checks; run staged rollouts and canaries; implement safe rollback and roll‑forward strategies.
Implement code signing for binaries and firmware, generate SBOMs, run vulnerability scanning, and attach build attestations and provenance.
Manage dashboards and alerts for build health, promotion latency, failure rates, and fleet update telemetry.
You might thrive in this role if you:
Have experience building and operating build and release systems for consumer devices, robotics, mobile, or embedded products.
Are proficient in scripting and automation languages such as Python or Bash.
Have strong Linux user‑space fundamentals.
Have experience with GitHub Actions or Buildkite, artifact registries, and reproducible toolchains.
Have experience managing vendor BSPs and toolchains.
Have delivered secure OTA or image updates with staged rollouts at scale.
Are familiar with key management and supply‑chain hardening.
Have a track record of metrics‑driven improvement and continuous optimization.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general‑purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI's affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US‑based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non‑public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non‑compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
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$108k-149k yearly est. 2d ago
Software Engineer - Applications (L3/L4)
Voxel 3.5
San Francisco, CA job
Type: Full‑Time
Who Are We
Industrial labor is incredibly dangerous work-almost 3 million people in the U.S. are injured annually due to preventable, and at times, fatal or debilitating causes. Protecting these essential workers who power our world is what motivates Voxelitos, and we'd love for you to join us. At Voxel, we're passionate about revolutionizing workplace safety and operations with groundbreaking, full-stack AI and computer vision technology.
Voxel's site intelligence platform helps safety and operations leaders see unseen risks, make strategic decisions, and prevent workplace incidents before they happen. Our customers include Fortune 500 companies across major grocers and retailers, manufacturers, food and beverage warehousers, and supply chain and logistics service providers. Based in SF with team members worldwide, Voxel is backed by industry-leading VCs.
What You'll Do
As an Applications Engineer at Voxel, you will build features for our core customer‑facing products, including our web dashboard and mobile application. You'll work closely with product, design, perception, and platform teams to translate complex AI insights into clear, actionable experiences for enterprise users.
This is an ideal role for an engineer with 0-4 years of professional experience (or equivalent) who wants to grow quickly by pairing with senior engineers, owning features, and working across the application lifecycle. This is a hands‑on coding role with deep mentorship and significant impact. If you enjoy working across the application stack and solving customer‑facing problems, you'll thrive here.
Responsibilities:
Build and ship features across our web dashboard and (later) our React Native mobile app.
Contribute to high‑impact roadmap initiatives including:
Executive Hub - global multi‑facility operational visibility for enterprise leaders.
Snapshots - proactive, subscription‑based safety insights (e.g., PPE compliance, collision risk, hotspot detection).
Own parts of the application layer: APIs, data modeling, authentication, authorization, and UI behaviors.
Collaborate with CV/ML & Platform Engineering
Work with perception teams to understand AI outputs, define interface requirements, and ensure the right data is available to power new features.
Troubleshoot and triage issues that require application + CV/ML context (e.g., mislabeled signals, missing detections, unexpected data patterns).
Support scaling to new customer sites by integrating CV outputs into the application layer and validating customer‑facing behavior.
Partner with Product, Design, Sales Engineering, and Customer Success to shape solutions for complex enterprise workflows.
Surface edge cases, system failures, and user‑impacting issues, and collaborate with engineering teams to drive resolution.
Participate in cross‑functional discussions on how to best present safety insights, model outputs, time‑series data, and corrective actions.
Skills and Qualifications:
Must‑Haves
Bachelor's degree in Computer Science, Software Engineering, or a related field (or equivalent experience)
0-4 years of Software engineering experience
Strong experience in at least one of: Go, TypeScript, or Python (Python is especially valuable for CV/ML debugging workflows).
Experience building or contributing to web applications and working on the application layer (APIs, authentication, access control, data flows).
Strong debugging and problem‑solving skills across system boundaries.
Familiarity with software engineering practices (Git, CI/CD, unit testing).
Strong communication skills and comfort collaborating with multi‑disciplinary teams.
Preferred Skills:
Experience with Go + TypeScript + React together
Experience with React Native
Prior work on complex dashboards, enterprise web applications, or analytics products.
Experience in companies ~50-500 people, where engineers own end‑to‑end product flows.
Why Join Us?
Join a visionary team revolutionizing safety and operations, directly impacting the well‑being of millions of essential workers. This is your chance to build an extraordinary business and foster a vibrant company culture that demands your absolute best. Alongside AI experts, experienced entrepreneurs, and passionate problem‑solvers, you'll play a pivotal role in shaping the company's growth trajectory and market position. Enjoy a competitive salary, benefits, and a dynamic work environment.
Benefits:
Extensive / Generous health, dental, and vision insurance.
Highly competitive paid parental leave and support system.
Ownership in the business through an Equity Incentive Plan.
Generous paid time off and / or flexible work arrangements.
Daily meals in‑office, vibrant company events, team‑building.
401K retirement plan, HSA options, pre‑tax Commuter Card.
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$111k-154k yearly est. 2d ago
General Manager - Payment Plans
Promise 4.2
Oakland, CA job
Promise modernizes how government agencies and utilities support people in financial difficulty. We build technology that makes it simple for residents to receive benefits, engage with assistance programs, set up flexible payment plans, and stay on track-while helping agencies increase efficiency, recover revenue, and deliver services with dignity. Our mission is to transform public systems so they work better for everyone, especially the most vulnerable.
Our team includes experts from companies like Palantir, Google, Stripe , and esteemed government leaders. We work hard and believe deeply in what we do. We're looking for excellent people to build innovative, resilient technology.
Backed by over $50 million in funding from top investors - such as Reid Hoffman, Howard Schultz, Michael Seibel, Y Combinator, 8VC, The General Partnership, First Round Capital, Kapor Capital, XYZ Ventures, and Bronze Investments - Promise has been recognized as one of Fast Company's "World's Most Innovative Companies of 2022,” “Forbes Next Billion-Dollar Startups 2024,” and Y Combinator's #1 GovTech startup.
PromisePay Overview
PromisePay is a convenient and flexible payment plan service that helps individuals repay past-due balances to utilities and municipalities. It supports customers who have fallen behind on energy, water, gas, property taxes, parking citations, and more. PromisePay makes repayment simple and transparent for residents while helping agencies recover more revenue and maintain essential service continuity.
The mobile-friendly PromisePay experience enables customers to enroll in customized plans, view real-time balances, pay with a wide range of methods, receive automated reminders, and manage their payment information with ease. PromisePay integrates directly with utility and municipal Customer Information Systems to create an automated, seamless workflow between agency operations and customer payment experiences.
Role Overview
The General Manager of Payment Plans owns Promise's largest product line. This leader oversees the end-to-end business, spanning product strategy, go-to-market, operations, implementation, and customer outcomes. The role requires a metric-driven operator who can navigate large-scale public-sector environments, long procurement cycles, technical integrations, and regulatory and compliance considerations.
You will be responsible for driving growth, strengthening margins, improving repayment outcomes for residents, and expanding PromisePay's reach across State, Local, Utility, and Federal segments.
What You'll DoBusiness Leadership
Own overall business performance for PromisePay, including revenue growth, margins, and product adoption
Define and execute strategies across new business, expansion, and operations
Partner with Sales, Marketing, and Finance to forecast revenue, prioritize opportunities, and manage budgets
Drive high-quality implementations that improve time-to-value and lower delivery costs
Improve performance across existing customers, including enrollment, repayment, and satisfaction metrics
Product and Operations
Own the Payment Plans roadmap with a focus on stability, scalability, and innovation
Work closely with Engineering and client IT teams to deliver secure, sustainable integrations with Customer Information Systems
Increase automation and improve usability to drive higher completion rates and reduce friction
Apply data and behavioral insights to optimize customer engagement and revenue recovery
Strengthen operational efficiency for agency partners, including reducing call center volume and improving satisfaction metrics
Sales and Market Growth
Shape market messaging, value propositions, and segment-specific opportunities
Partner with Sales to ensure alignment between customer needs and product capabilities
Identify new opportunities where PromisePay can create high impact and strong unit economics
Develop thought leadership in repayment behavior and flexible payment programs to support upsell and expansion
Who You Are
10+ years of experience in product, operations, or general management
Experience in fintech, payments, SaaS, or regulated public-sector environments
Track record of owning revenue or P&L and delivering strong business outcomes
Skilled in cross-functional leadership across technical, operational, and customer-facing teams
Highly analytical and data-driven, with experience building and managing KPIs
Mission-driven leader committed to improving access, equity, and public-sector outcomes
Who Thrives at PromiseYou'll love it here if:
You are energized by building new businesses
You thrive in environments with autonomy and ownership
You can navigate ambiguity and bring clarity
You care deeply about impact and execution
Promise is not for you if:
You prefer rigid structures over flexibility
You are uncomfortable with change or rapid iteration
You want to maintain rather than build
How We Support Our People
100 percent employer-paid health coverage
Generous PTO and sick leave
Lunch, snacks, and coffee provided
Company retreats
Hybrid work environment with three in-office days per week
Promise is an equal opportunity employer and does not discriminate against any applicant or employee because of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or military or veteran status. Additionally, the Company complies with applicable state and local laws governing non-discrimination in employment in every jurisdiction in which it operates. Promise is committed to promoting diversity and inclusion in the workplace. We also provide reasonable accommodations to qualified individuals with disabilities, pregnant individuals, and those with sincerely held religious beliefs, in accordance with applicable laws.
Promise engages in US government contracts and restricts hiring to US persons, which includes US citizens and permanent residents (e.g., Green Card holders). Additionally, candidates must reside in the US.
$67k-133k yearly est. Auto-Apply 56d ago
Global Forecasting AI Leader - Build & Scale Forecasting Platforms
Openai 4.2
San Francisco, CA job
A leading AI research company in San Francisco is seeking a technical leader to build and lead a team of data scientists and ML engineers for developing forecasting platforms. You will optimize critical business decisions through robust, interpretable forecasting models. Ideal candidates should have more than 10 years in data science and engineering, particularly in forecasting, with a strong ability to communicate complex ideas and build high-performing teams.
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