Front Office Coordinator jobs at Athletico - 9312 jobs

Front Office Coordinator
Athletico 4.7
Front office coordinator job at Athletico
Greater Purpose and Core Values: Athletico's Greater Purpose is to empower people, inspire hope and transform lives. We accomplish this by providing exceptional, progressive, and cost-effective fitness, performance and rehabilitative services through personalized care that emphasizes education and prevention of future injury. This is accomplished through building on our Core Values of one team, understanding our business, recognition, people-focused, accountability, continuous innovation and trust and integrity, which are the foundation for our unique culture. Position Summary: Reporting to the Clinic Manager, the Patient Experience Coordinator (similar to medical receptionist and office coordinator roles) is the owner of the patient's first and last impression and front-office experience and delivers first-class customer service throughout the patient's physical therapy journey at Athletico. Benefits offered with this full-time position: Medical & Rx, Dental and Vision (eligibility begins day one of employment) NEW FOR 2025 - KinderCare Discount NEW FOR 2025 - Headspace for Friends/Family HSA, Healthcare FSA, Dependent Care FSA Progyny Fertility Benefit Critical Illness, Accident, & Hospital Indemnity Insurance Company Paid Basic Life / AD&D Supplemental Life Insurance (Employee, Spouse, Child) Company Paid Short-Term & Long-Term Disability Company Paid Maternity & Parental Leave Adoption & Surrogacy Expense Reimbursement Legal & Credit Monitoring 15 days PTO (accruing starts immediately upon hire) 6 Major Holidays off plus 2 floating holidays yearly Additional compensation oppportunities on top of base pay Bereavement Time Off & Resources Commuter: Pre-Tax Transit & Parking Retirement 401(k) (for 21+) w/ Per-Pay Company Match SoFi Financial Wellness Tools & Loan Resources HUSK Fitness Resources & Gym Discounts Home, Auto, and Pet Insurance Employee Assistance Program (EAP) Employee Discount Program Plus more! Learn more by checking out Athletico's Benefits Summary 2025 and ID&E Benefits. Essential Duties and Responsibilities: The below is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organization and the overall business objectives of the organization. Provide professional, friendly and compassionate service to all patients and physical therapy staff in all interactions including issue resolution, scheduling, new patient onboarding, insurance verification, and billing. Manage clinic scheduling ensuring to match patient with the best clinician for their needs / injury as well as optimum patient flow. Provide new patient onboarding including facility tour, data gathering, and physical therapy staff introductions. Obtain verification of patient medical insurance information and manage patient insurance requirements and inform patients of insurance benefits and options for payments on account. On behalf of physical therapists, coordinates the communication of patient progress to physicians, nurse case managers, adjusters and attorneys. Assist with management of patient expectations based on clinical findings including frequency and duration of treatment, progression toward functional goals, and discharge planning. Serve as a contact for physical therapy post-care needs. Organizes cultural moments (e.g., patient's physical therapy goal celebrations) in concert with the clinical team to make sure all patients are recognized and appreciated. Execute and reinforce administrative and patient experience Standard Operating Procedures (SOPs) and best practices within the clinic. Provide general office, receptionist, and clerical support to assigned location. Qualifications: Education: High School Diploma or GED Knowledge and Technical Skills: Excellent customer service skills Proficient with the use of MS Office, Outlook and Excel Knowledge of healthcare insurance benefits and coverage preferred Experience with requesting and managing customer payments preferred Language Skills: Ability to read, write and speak English proficiently Physical Demands: Ability to fulfill office activities including but not limited to remain stationary for extended periods of time (i.e. while working at a desk), stoop/kneel/crouch, travel around the office, communicate with others (verbal and written), and use fine motor skills including fine hand manipulation and keyboarding. Ability to see at close range, distance vision, peripheral vision, depth perception, and the ability to adjust focus Work Environment: Consistent with a standard office environment, noise level is low with little to no extraordinary environmental factors. Athletico provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Salaried ranges listed are for full time (40 hour) employees. Additional pay such as incentive, GAP, overtime, and stipends are subject to the rules of each program and may not be available in all locations. Individual base pay depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time. Minimum Salary/Wage USD$ 15.00 Hr. Maximum Salary/Wage USD$ 23.50 Hr. Join our the Athletico talent community to receive immediate notifications about open jobs, exclusive invitations to events, career tips and resources, and company updates. Click here to connect with us.
$15-23.5 hourly Auto-Apply 32d ago

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Medical Secretary - Oncology
L.E. Cox Medical Centers 4.4
Springfield, MO jobs
:Proficient in a variety of clerical duties in department including typing, filing, ordering of supplies, charging, use of computer programs, as necessary to maintain departmental operations. Must demonstrate effective communication skills both verbal and written. Makes suggestions, and implements change as necessary to improve the function of the department. Education: ▪ Required: High School Diploma or Equivalent OR obtain GED within 2 yrs Experience: ▪ Preferred: 1-2 Years Medical Office Experience Skills: ▪ Excellent verbal and written communication skills. ▪ Able to work independently and collaboratively in teams. ▪ Self starter. ▪ Knowledge of Word Processing, computers, multi-line phone & other office equipment ▪ Types a minimum of 40 wpm Licensure/Certification/Registration: ▪ N/A
$25k-31k yearly est. 2d ago
Neurosurgery Scheduling Specialist - Full-Time
Saint Luke's Health System 4.3
Kansas City, MO jobs
A leading health system provider in Kansas City is seeking a Procedural Scheduler to comprehensively coordinate and manage scheduling for clinic patients. Responsibilities include obtaining preauthorizations from insurance companies and managing all EPIC referral work queues. The ideal candidate will possess outstanding organization skills and a strong focus on customer and patient care. This full-time position offers an opportunity to work within a diverse and inclusive environment. #J-18808-Ljbffr
$38k-43k yearly est. 20h ago
Maternity Care Authorization Specialist (Hybrid Potential)
Christian Healthcare Ministries 4.1
Barberton, OH jobs
This role plays a key part in ensuring maternity care bills are processed accurately and members receive timely support during an important season of life. The specialist serves as a detail-oriented professional who upholds CHM's commitment to excellence, compassion, and integrity. WHAT WE OFFER Compensation based on experience. Faith and purpose-based career opportunity! Fully paid health benefits Retirement and Life Insurance 12 paid holidays PLUS birthday Lunch is provided DAILY. Professional Development Paid Training ESSENTIAL JOB FUNCTIONS Compile, verify, and organize information according to priorities to prepare data for entry Check for duplicate records before processing Accurately enter medical billing information into the company's software system Research and correct documents submitted with incomplete or inaccurate details Verify member information such as enrollment date, participation level, coverage status, and date of service before processing medical bills Review data for accuracy and completeness Uphold the values and culture of the organization Follow company policies, procedures, and guidelines Verify eligibility in accordance with established policies and definitions Identify and escalate concerns to leadership as appropriate Maintain daily productivity standards Demonstrate eagerness and initiative to learn and take on a variety of tasks Support the overall mission and culture of the organization Perform other duties as assigned by management SKILLS & COMPETENCIES Core strengths like problem-solving, attention to detail, adaptability, collaboration, and time management. Soft skills such as empathy (especially important in maternity care), professionalism, and being able to handle sensitive information with care. EXPERIENCE REQUIREMENTS Required: High school diploma or passage of a high school equivalency exam Medical background preferred but not required. Capacity to maintain confidentiality. Ability to recognize, research and maintain accuracy. Excellent communication skills both written and verbal. Able to operate a PC, including working with information systems/applications. Previous experience with Microsoft Office programs (I.e., Outlook, Word, Excel & Access) Experience operating routine office equipment (i.e., faxes, copy machines, printers, multi-line telephones, etc.) About Christian Healthcare Ministries Founded in 1981, Christian Healthcare Ministries (CHM) is a health care sharing ministry for Christians. CHM is a nonprofit, voluntary cost-sharing ministry through which participating Christians meet each other's medical bills. The mission of CHM is to glorify God, show Christian love, and experience God's presence as Christians share each other's medical bills.
$31k-35k yearly est. 3d ago
Risk Adjustment Coder Professional Billing II, FT, Days, - Remote
Prisma Health 4.6
Greenville, SC jobs
Inspire health. Serve with compassion. Be the difference. Conducts prospective review to abstract Hierarchical Condition Categories (HCC's) codes to report for the calendar year. Communicates (via Epic and in person) with providers on any outstanding HCC capture opportunities. Conducts retrospective reviews to ensure that documentation supports reporting the Hierarchical Condition Category code prior to payor submission. Essential Functions All team members are expected to be knowledgeable and compliant with Prisma Health's values: Inspire health. Serve with compassion. Be the difference. Conducts prospective review of charts to identify HCC opportunity. Conducts retrospective review of charts to confirm documentation supports reporting. Utilizes payor specific software to assist in capturing HCCs. Communicates with providers about HCC opportunities for improvement. Identifies suspect conditions that would potentially support reporting an HCC. Participates in education offerings Participates in monthly meetings Performs other duties as assigned. Supervisory/Management Responsibilities This is a non-management job that will report to a supervisor, manager, director or executive. Minimum Requirements Education - High School diploma or equivalent or post-high school diploma / highest degree earned. Associate degree preferred Experience - Five (5) years professional fee coding experience In Lieu Of NA Required Certifications, Registrations, Licenses Certified Professional Coder (CPC), and Certified Risk Adjustment Coder(CRC) Knowledge, Skills and Abilities Knowledge of office equipment (fax/copier) Proficient computer skills including word processing, spreadsheets, database Data entry skills Mathematical skills Work Shift Day (United States of America) Location Independence Pointe Facility 7002 Value-Based Care and Network Services Department 70028459 HCC Coding Services Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.
$28k-33k yearly est. 1d ago
Patient Service Specialist
Atrium Health 4.7
Macon, GA jobs
Back to Search Results Patient Service Specialist Macon, GA, United States Shift: 1st Job Type: Regular Share: mail
$27k-32k yearly est. 1d ago
RN,Patient Registrar/Care Representative
Health Advocates Network 4.5
Indianapolis, IN jobs
Benefits We Offer: + Comprehensive health, prescription, dental, vision, life, and disability plans + Competitive pay rates + Referral opportunities ? Refer a friend & Cash in! + Travel reimbursement and per diem allowances + Employee discounts + Educational opportunities Health Advocates Network was founded based on a shared aspiration to improve the way healthcare staffing is done. We are a company founded by healthcare professionals and built for healthcare professionals. As your true advocates, we will always help you thrive and pave the path forward in your career. Our talented staffing team is committed to providing exceptional customer service, great opportunities with top pay and benefits. From Per Diem to Travel Contracts, miles away or local to you, Health Advocates Network can find you just what you are looking for. Allow us to get you to you next adventure! Health Advocates Network, Inc. is an equal opportunity employer. All qualified applicants shall receive consideration for employment without regard to any legally protected basis under applicable federal, state or local law, except where a bona fide occupational qualification applies. EOE including Veterans/Disability
$30k-37k yearly est. 6d ago
Surgery Scheduler Neurosurgery , Texas Health Dallas
The University of Texas Southwestern Medical Center 4.8
Dallas, TX jobs
Job Description - Surgery Scheduler Neurosurgery, Texas Health Dallas (869416) Why UT Southwestern? With over 75 years of excellence in Dallas‑Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world‑renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas‑Fort Worth according to U.S. News & World Report, we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on‑site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you'll discover a culture of teamwork, professionalism, and a rewarding career! Job Summary Works under minimal supervision to provide advanced scheduling of patients for department or clinic. Benefits PPO medical plan, available day one at no cost for full‑time employee‑only coverage 100% coverage for preventive healthcare-no copay Paid Time Off, available day one Retirement Programs through the Teacher Retirement System of Texas (TRS) Paid Parental Leave Benefit Wellness programs Tuition Reimbursement Public Service Loan Forgiveness (PSLF) Qualified Employer Learn more about these and other UTSW employee benefits! Experience and Education - Required Education: High School Diploma or equivalent Experience: Exposure and working knowledge of physician billing, medical collections, coding and surgery scheduling; 5 years of experience working in a medical office environment. Additional education may be considered in lieu of experience. Preferred Experience 1 year of experience in surgery scheduling. Job Duties Schedules patient surgical procedures at various entities (University Hospitals, Ambulatory Surgery Centers) in accordance with established protocols; acquires the appropriate information and orders from the surgeon. Provides pre‑certification of all procedures to ensure coverage and proper billing procedures; and/or may obtain insurance pre‑certification from the referring physician's office and contacts insurance carriers for confirmation; advises clinic and/or patient on co‑payment or co‑insurance responsibility. May be responsible for accurately entering scheduling, insurance and registration information into the appropriate system(s). Maintains and monitors surgical block time to keep utilization at a high standard; advises surgeon of unused time and releases the unused time to prevent loss of department's surgical block time. Requests and secures tissue from Tissue Bank/Transplant Services working with Faculty and OR to ensure delivery of the requested tissue at the time of surgery to avoid delay or cancellation of surgery. Requests and/or obtains the ordered materials and/or equipment needed for surgery and confirms with the surgeon before surgery in order to avoid delay or cancellation of surgery. May research claims on payment denials from third‑party carriers for pre‑certified procedures. Acts as liaison with other departmental staff when needed for the coordination of multiple and/or special procedures. Adheres to patient privacy act HIPAA, and confidentiality policy at all times. Duties performed may include one or more of the following core functions: (a) Directly interacting with or caring for patients; (b) Directly interacting with or caring for human‑subjects research participants; (c) Regularly maintaining, modifying, releasing or similarly affecting patient records (including patient financial records); or (d) Regularly maintaining, modifying, releasing or similarly affecting human‑subjects research records. Performs other duties as assigned. Security and EEO Statement Security: This position is security‑sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information. To the extent this position requires the holder to research, work on, or have access to critical infrastructure as defined in Section 113.001(2) of the Texas Business and Commerce Code, the ability to maintain the security or integrity of the critical infrastructure is a minimum qualification to be hired and to continue to be employed in the position. EEO Statement: UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status. #J-18808-Ljbffr
$31k-36k yearly est. 1d ago
Senior Neurosurgery Scheduling Specialist
Houston Methodist 4.5
Houston, TX jobs
A leading healthcare provider in Houston is seeking a Senior Scheduler to manage appointment scheduling for complex services. The role involves clear communication with patients and medical staff, ensuring timely access to healthcare services, and training new staff members. Candidates should have a high school diploma and relevant experience in medical scheduling or a call center environment. This position offers opportunities for personal growth and a dynamic team environment. #J-18808-Ljbffr
$28k-32k yearly est. 3d ago
Centralized Scheduler - Central Scheduling - Full Time
Guthrie 3.3
Sayre, PA jobs
The Guthrie Clinic works with the communities we serve to help each person attain optimal, life‐long health and well‐being. The Centralized Scheduler will provide the highest quality patient care consistent with Guthrie's Vision of Improving Health through Clinical Excellence and Compassion; Every Patient. Every time. As a first point of contact for most patients, the Centralized Scheduler provides direct, daily operational support in a manner consistent with The Guthrie Clinic's Service Excellence Standards. The Centralized Scheduler will continually demonstrate Patient Centeredness, Teamwork, and Excellence in the daily performance of their duties. This position requires the ability to be self‐motivated, flexible, punctual, detail oriented, have good time management skills and have excellent communication skills. Performing all centralized scheduling services and procedures (as assigned), including scheduling, pre‐registration, cancellation and insurance and benefits verification. Maintaining and applying detailed knowledge of Patient Access workflows and the centralized scheduling and registration system in order to address patient inquiries about scheduling, pre‐registration, cancellation, insurance and benefits verification/billing/payments, and any self‐pay/personal financial liabilities. Education, License & Cert: High school graduate or GED required. Experience: Prior healthcare customer service, scheduling, insurance billing and payment knowledge. Two years previous healthcare experience. Previous experience using or implementing Epic. Ability to use Windows programs such as MS Word and other software packages with knowledge of medical terminology. Excellent written, verbal communication and interpersonal skills. Strong typing skills and proper phone etiquette. Ability to make independent judgment decisions about the data being gathered Essential Functions: 1. Perform scheduling, pre‐registration, cancellation, and insurance and benefits verification and patient payment collection and all other centralized scheduling duties in compliance with customer service standards. 2. Strong customer service skills to ensure quality phone calls with the patients. 3. Execute front‐end centralized collection of all patient insurance benefits information to ensure accurate payment of services as well as educate patients on copays and previous balances. Schedule patients with financial counselors for assistance when appropriate or get patient to a customer representative to learn more about their balance. 4. Develop strong working relationships with physician offices, non‐centralized scheduling and registration areas, ancillary coding, and other areas as needed to ensure appropriate and effective communication and coordination of service delivery. 5. Assist patients with enrollment of my chart or any issues related to my chart and educate on the capabilities. 6. Adhere to all relevant policies and procedure as outlined by direct report. 7. Meet productivity, quality requirements and service goals as outlined in the performance expectations. 8. Function as a team member to assist other centralized schedulers with tasks as needed including assisting in training of all employees as assigned. 9. Communicate to direct report all centralized scheduling obstacles, concerns and system deficiencies impacting the team and provide support in dealing with complex issues. 10. Complete special projects, make outbound calls to schedule from referrals/orders, enter in orders and referrals, assist with conversational messaging with patient or work queues as assigned. 11. Operate and utilize the Epic System while staying current and learning new skills as needed to perform all aspects of the position. Other Duties: 1. Assist and participate in departmental meetings when needed. 2. Support the Guthrie Clinic's system‐wide vision and goals of central scheduling. 3. It is understood that this description is not intended to be all‐inclusive and that other duties may be assigned as necessary in the performance of this position The pay ranges from #17.06-26.61 Rev. 2-2-2024
$27k-35k yearly est. 3d ago
Patient Services Specialist- Atrium Health Carolinas Rehab FT
Atrium Health 4.7
Charlotte, NC jobs
Back to Search Results Patient Services Specialist- Atrium Health Carolinas Rehab FT Charlotte, NC, United States Shift: 1st Job Type: Regular Share: mail
$30k-35k yearly est. 1d ago
Patient Accounts Coordinator
Atrium Health 4.7
Charlotte, NC jobs
Back to Search Results Patient Accounts Coordinator Charlotte, NC, United States Shift: 1st Job Type: Regular Share: mail
$27k-32k yearly est. 1d ago
Patient Services Coordinator, FT, Days
Prisma Health 4.6
Seneca, SC jobs
Inspire health. Serve with compassion. Be the difference. Provides support in daily administrative operations. Essential Functions All team members are expected to be knowledgeable and compliant with Prisma Health's purpose: Inspire health. Serve with compassion. Be the difference. Provides administrative support for the office, such as answering telephones, coordinating/scheduling meetings and making travel arrangements. Reassigns employees as necessary to cover required workload Resolves routine problems in business office. Oversees sorting and prioritizing of incoming mail Responds to non-clinical patient inquiries. Advises patients and/or guardians regarding accounts, researching specific issues when necessary. Advises management on issues of patient satisfaction. Responsible for payroll documentation and processing Contacts vendors for repair or routine service of equipment. Forwards proposal/quotes to management for approval. Maintains adequate levels of office supplies. Conducts orientation and in-service training for support staff. May maintain petty cash fund. Submits appropriate documents to the physician practice leadership for reimbursement. May assist in resolving accounts receivables issues such as rejections of claims, charge corrections, billing edits, collections of old balances and other factors influencing collections. Performs other duties as assigned. Supervisory/Management Responsibilities This is a non-management job that will report to a supervisor, manager, director or executive. Minimum Qualifications Education - High School diploma or equivalent Experience - Two (2) years related experience In Lieu Of NA Required Certifications, Registrations, Licenses NA Knowledge, Skills and Abilities Basic computer skills Data entry skills Knowledge of office equipment Mathematical skills Work Shift Day (United States of America) Location Seneca Medical Associates Facility 1080 Seneca Medical Associates Department 10806820 Rural Health Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.
$31k-40k yearly est. 1d ago
Patient Services Specialist- Atrium Health PC Eastridge Family Medicine FT Days
Atrium Health 4.7
Gastonia, NC jobs
Back to Search Results Patient Services Specialist- Atrium Health PC Eastridge Family Medicine FT Days Gastonia, NC, United States Shift: Various Job Type: Regular Share: mail
$30k-35k yearly est. 1d ago
Scheduling Coordinator
Tendercare Home Health Services, Inc. 3.9
Indianapolis, IN jobs
At Tendercare Home Health, the Scheduling Coordinator plays a vital role as the voice of our patients and employee experience. In this key position for our company, you will ensure that our patients receive the best possible staffing support tailored to their needs while fostering an exceptional experience for both patients and employees. This role is key to our mission of delivering top-quality care, placing you at the forefront of supporting families through challenging situations and coordinating the services they need. Through effective communication via text, email, and phone, you will facilitate seamless care coordination, ensuring clients are appropriately staffed for their care needs. This position is on-site at our Tendercare office in Indianapolis. Essential Duties: Communicate clearly, kindly, and effectively as a primary representative of Tendercare Home Health. Acts as the main point of contact for patients and employees regarding schedules which can include hospitalizations, call-offs, etc. Build patient schedules that align with the patient's health insurance benefits (will be provided). Clear alerts in Tendercare's electronic medical records system, CellTrak. Collaborate with other departments to provide top quality, kind, and compassionate support to Tendercare patients, families, and employees. Must strictly adhere to the Health Insurance Portability and Accountability Act (HIPAA) requirements regarding privacy and security of health information of clients of Tendercare. Participate in a rotating Sunday on call schedule (8 a.m. Sunday to 8 a.m. Monday). Schedulers will also take turns covering on-call shifts on holidays. One scheduler should not do more than 2 holidays per year. Performs other duties as assigned. Required Qualifications: Excellent verbal and written communication skills. Must be a strong multitasker with exceptional follow-up skills. Exceptional interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy. Associate degree or equivalent experience preferred. Strong attention to detail within multiple platforms. Proficient with Microsoft Office Suite or related software. Experience with medical records systems or similar software is preferred. Ability to sit at a desk and work on a computer for extended periods (up to 8 hours per day). Ability to communicate clearly in person and over the phone. Tendercare Home Health Services has been a family-owned and operated business for the past 30 years. We believe in doing what's right for our patients and we do all we can to take care of our nurses. We're a top workplace and believe that a happy nurse equals a happy patient. We're looking for quality candidates to join our fast-growing company. Compensation Range: $22-27/hourly
$22-27 hourly 2d ago
Patient Service Specialist- OB/GYN Mobile-Full Time
Guthrie 3.3
Sayre, PA jobs
Hours: 8-4:30- Travels to other Guthrie Facilities. Works on the Mobile bus and in office. The Patient Service Specialist provides direct, daily operational front office support in a manner consistent with Guthrie Medical Group's Service Excellence Standards. The Patient Service Specialist will continually demonstrate Patient Centeredness, Teamwork, and Excellence in the daily performance of their duties. This position requires the ability to be self‐motivated, flexible, punctual, detail oriented, have good time management skills and excellent communication skills. The Maternity GYN Mobile Unit Patient Service Specialist is responsible for providing excellent patient care in a mobile healthcare setting. This role involves traveling to various host site locations within New York and Pennsylvania, checking in patients, collecting copays, coordinating services, and ensuring that patients have a positive and efficient experience. The specialist will assist in maintaining the daily operations of the mobile unit, facilitate communication between patients and healthcare providers. Experience: Demonstrated customer service commitment in a fast‐paced environment with a minimum of 1 year experience in a customer service-related field preferred. Medical office experience and knowledge of medical terminology preferred. Must be comfortable with computers and learning new applications. Education: High School Diploma/GED. Current Valid Drivers License required. Essential Functions: 1. Responsible for greeting every patient in a courteous, professional, and timely manner every Time. 2. Responsible for answering telephones in a friendly and efficient manner in conjunction with Guthrie's Telephone Standards. Screens telephone calls, takes messages and provides information. 3. Responsible for scheduling and maintaining all patient appointments electronically. Verifies patient information at time of scheduling and assigns B# / MRN to new patients. Responsible for editing appointment schedule at the direction of practice management. 4. Registers patient. Reviews, verifies and corrects patient demographic and insurance information along with scanning current insurance cards into the patient's confidential medical record. 5. Verify eligibility for major insurance carriers including but not limited to New York and Pennsylvania Medical Assistance to ensure accurate billing. Complete various types of insurance forms, pre‐certifications and referrals. 6. Possess the ability to inform, quote, and collect copayments, insurance deductibles, deposits, or unpaid balances at the time of registration as per Guthrie Medical Group, P.C. 's policies and guidelines. 7. Responsible for daily cash‐out and balancing in accordance with the Patient Cash Control Policy. 8. Performs liaison duties between patients, physicians, hospital staff, organizational departments, etc., keeping the departments fully aware of all necessary information. Keeps patients informed of any delays. 9. Adheres to departmental and organizational policies and attends meetings/huddles as required. 10. Requires the ability to prioritize daily tasks simultaneously in a fast‐paced, ever changing work environment within a strong team structure. 11. Maintains strict confidentiality related to patient health information in accordance with HIPAA compliance. 12. Assists with and completes other projects or duties as assigned including participating in all quality initiatives established by the organization. The pay ranges from $17.34-23.96 Other Duties: Other duties as assigned.
$17.3-24 hourly 20h ago
Patient Service Representative I Hospital
Atrium Health 4.7
Huntersville, NC jobs
Back to Search Results Patient Service Representative I Hospital Huntersville, NC, United States Shift: 1st Job Type: Regular Share: mail
$28k-32k yearly est. 1d ago
Scheduling Coordinator
Center for Oral & Maxillofacial Surgery 4.3
Washington, DC jobs
Full Time Scheduling Coordinator - Dental/Oral Surgery Center For Oral and Maxillofacial Surgery | njcoms.com | Freehold, NJ , it is not hybrid or remote. We are an elite oral surgery practice that is committed to exceptional care for our patients and first-class service to our referring doctors. We are looking for a fun, hardworking, compassionate, team player to help us grow the practice and continue to serve our community with all of their oral surgery needs. Previous oral surgery experience is a plus but not required. The role of the Scheduling Coordinator is critical in providing exceptional patient care resulting in the best clinical outcomes and meeting the needs of our patients. Role and ResponsibilitiesThe Scheduling Coordinator will greet patients, answer phones, schedule appointments, collect patient financial responsibility and prepare patient charts. Provides concierge level customer service while interacting with patients, referring offices, and team members over the phone, in person, or via electronic communication.Greets patients and visitors immediately upon arrival with a friendly demeanor.Answers the phone promptly with a smile.Schedules appointments to optimize patient satisfaction, provider time and most effective use of exam and treatment rooms.Prepares a daily schedule for each provider.Prepares patient charts.Manages patient flow to reduce patient wait time.Assists patients as necessary.Maintains reception area in a neat and orderly condition.Maintains professional relationship with referring offices.Maintains confidentiality of all information in accordance with HIPAA.Performs other related duties as assigned. Education and Experience High school diploma or equivalent required.One year of customer service experience required. Skills and Abilities Understanding of dental terminology.Friendly, inviting, and professional personality and presence.Basic office skills such as typing and filing.Good organizational skills.Attention to detail. Core Benefits & Wellness Medical (including Virtual Care), Dental, and Vision Coverage Employee Assistance Program (EAP) Uniforms/Scrubs provided Financial Well-Being Competitive pay, Bonus potential, and annual merit reviews 401(k) Plan w/Company Match Health Savings Account (HSA) with HDHP health plans Life Insurance Basic and Supplemental Life Insurance Spouse and Child Life Insurance Time Off, Disability And Leave Of Absence Paid Vacation (Starting at 2 weeks) and 6 Annual Paid Holidays Long and Short Term Disability Plans We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity and protected veterans' status. Compensation details: 20-24 Hourly Wage PI3bf0a184d030-30***********3
$46k-55k yearly est. 18d ago
Patient Registrar PRN Weekday Coverage
HCA 4.5
Asheville, NC jobs
Schedule: PRN (As Needed) | Monday - Friday Weekday Coverage As Needed Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a Patient Registrar PRN today with Mission Hospital. Benefits Mission Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation. Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. Free counseling services and resources for emotional, physical and financial wellbeing * 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) * Employee Stock Purchase Plan with 10% off HCA Healthcare stock * Family support through fertility and family building benefits with Progyny and adoption assistance. * Referral services for child, elder and pet care, home and auto repair, event planning and more * Consumer discounts through Abenity and Consumer Discounts * Retirement readiness, rollover assistance services and preferred banking partnerships * Education assistance (tuition, student loan, certification support, dependent scholarships) * Colleague recognition program * Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) * Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income. Learn more about Employee Benefits Note: Eligibility for benefits may vary by location. Come join our team as a Patient Registrar PRN. We care for our community! Just last year, HCA Healthcare and our colleagues donated 13.8 million dollars to charitable organizations. Apply Today! Job Summary and Qualifications As a Registrar, you will be responsible for timely and accurate patient registration. You will also interview patients for all pertinent account information and verify insurance coverage. What you will do in this role: Interview patients at workstation or at bedside to obtain all necessary account information. Bedside registration performed utilizing carts/computers on wheels Provide exemplary Customer Service Ensure charts are completed and accurate Verify all insurance and obtain pre-certification/authorization Calculate and collect patient liability amounts Ensure that all necessary signatures are obtained for treatments Process patient charts according to paperwork flow needs and established productivity standards Interview incoming patients, his/her relatives, or other responsible individuals to obtain identifying and demographical information with insurance and financial information Assign Insurance Plans (IPlans)accurately Verify insurance benefits and determine pre-certification/authorization status via online or other resources. If pre-certification/authorization/notification of admission is required and has not been obtained, initiate via Passport, on-line or phone call. Enter all information and authorization/referral numbers into the registration system. Secure all signatures necessary for treatments, release of medical information, assignment of insurance benefits, and payment of services from legally responsible parties. Obtain copies of necessary identification and insurance cards. Understand/explain policies regarding services, pricing, insurance billing, and payment of account. What qualifications you will need: * 1 year of related experience preferred. * Demonstrates proficiency in Microsoft Office applications required Learn more about a day in the life of a Registrar ********************************** HpzS5dpbE Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities. HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated 3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. " "The great hospitals will always put the patient and the patients family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Patient Registrar PRN opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today! We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
$29k-35k yearly est. 6d ago
Office Administrator
Wellness Care 3.9
Plano, TX jobs
Job Title: Office Administrator/Project Manager Employment Type: Full-Time, On-Site Perk: Company vehicle provided after 90 days Wellness Care is building a smarter, high-touch approach to Chronic Care Management and Transitional Care Management. Our new Plano facility will be the first of its kind: a high-energy operations hub where clinical coordination, patient support, and data-driven workflow all meet under one roof. We move fast, we solve real problems, and we build programs that genuinely help people stay healthier at home. The Role We're looking for a resourceful Office & Project Manager to be the heartbeat of our new facility. You'll be boots on the ground from day one, steering the entire setup of the space and making sure every detail clicks into place. From managing vendors and equipment installs to supporting clinical staff and keeping operations humming, this role calls for someone who can build structure, troubleshoot on the fly, and keep the day running smoothly with a smile. If you're the kind of person who thrives on order, momentum, and making things work better than expected, come help us bring this facility to life. What You'll Do • Lead the full setup of the Plano Wellness Care facility, coordinating vendors, deliveries, furniture, signage, supplies, and technology • Manage day-to-day office operations once the facility opens • Serve as the on-site point of contact for staff, leadership, and contractors • Support medical and care coordination teams; experience working with clinical staff is a big plus • Maintain inventories, order supplies, and ensure compliance with company standards • Coordinate scheduling, onboarding, and workflows to keep the team running efficiently • Track projects, deadlines, and process improvements across the facility • Troubleshoot issues in real time and escalate when needed • Embody our culture of communication, accountability, and patient-centered service • After 90 days of successful performance, enjoy a company-provided vehicle for work use What You Bring • Experience as an Office Manager, Project Manager, Operations Manager, or similar hands-on role • Strong organizational instincts and comfort with fast-moving environments • Confidence working with medical staff or in healthcare-adjacent settings • A “figure it out” mindset-resourceful, composed, and solutions-forward • Excellent communication and people skills • Ability to manage competing priorities and keep operations on track • Tech-savvy and comfortable learning new systems • Valid driver's license and clean driving record (for eventual vehicle assignment) Why Join Us You'll help shape the foundation of a brand-new operational hub for a growing national healthcare company. Your work will directly impact the way patients are supported across Texas and beyond. If you love building systems, creating order, and being the go-to person who keeps everything moving, this role has your name on it.
$28k-36k yearly est. 2d ago