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  • Lead Operations Coordinator

    Massachusetts Eye and Ear Infirmary 4.4company rating

    Newton, MA jobs

    Site: Massachusetts Eye and Ear Infirmary Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Summary: Responsible for managing all aspects of a large-scale and complex program and corresponding projects. Leads and implements initiatives that support alignment with organizational goals and strategic planning. Oversees communication and collaboration with stakeholders. Develops the program schedule, budget, and various program and project plan details. Analyzes data, prepares reports, and provides regular updates to program leadership. Identifies and escalates issues and risks and recommends solutions. Leads and provides guidance and support to other team members. Does this position require Patient Care? No Essential Functions: Designs, implements, and manages all aspects of large, complex, multi-disciplinary programs and projects. -Prepares, analyzes, and manages all program budgets, including funding from multiple sources. -Leads program and project teams and coordinates and delegates cross-project initiatives. -Conducts research, manages and analyzes data in systems, and develops reports and presentations to support programs. -Identify potential risks, issues, and challenges associated with programs and develop mitigation strategies to minimize impact. Qualifications Education Bachelor's Degree Related Field of Study required Can this role accept experience in lieu of a degree? Yes Experience Program management experience 8-10+ years required and Team leadership experience 1-2 years required Knowledge, Skills and Abilities - Strong oral and written communication skills. - Ability to deliver presentations to a wide variety of audiences. - Ability to effectively plan and facilitate meetings and workgroups. - Excellent organizational skills and attention to detail, ability to work independently, manage multiple tasks and projects, meet deadlines, and manage to schedule. Additional Job Details (if applicable) Remote Type Onsite Work Location 2000 Washington Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $23.34 - $33.37/Hourly Grade 5 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 5110 Massachusetts Eye and Ear Infirmary is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
    $23.3-33.4 hourly Auto-Apply 2d ago
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  • Clinical Services Supervisor, OBGYN

    Massachusetts Eye and Ear Infirmary 4.4company rating

    Dover, NH jobs

    Site: Wentworth-Douglass Hospital Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. The Mass General Brigham Medical Group is a system-led operating entity formed by Mass General Brigham to deliver high quality, low cost, innovative community-based ambulatory care. This work stems from Mass General Brigham's unified system strategy to bring health care closer to patients while lowering total health care costs. The Medical Group provides a wide range of offerings, including primary care, specialty care, behavioral and mental health, and urgent care, both digitally as well as at physical locations in Massachusetts, New Hampshire, and Maine. The group also offers outpatient surgery and endoscopy, imaging, cardiac testing, and infusion. We share the commitment to delivering a coordinated and comprehensive experience across all locations, ensuring the appropriate level of care is available to every patient across our care delivery sites. Wentworth Health Partners comprehensive women's health services to Seacoast families. Our OB/GYN physicians and midwives, along with our nurse navigators, help women manage all aspects of their care. Our board-certified providers deliver personalized care in obstetrics and gynecology, including infertility services, maternal-fetal medicine, genetic testing and urogynecology. We are seeking a Supervisor for our Clinical Services team supporting four Women's Health Care practices. This role requires regular on-site presence at all four locations based on practice needs, with the opportunity to work remotely one to two days per week. The practices supported include: • Wentworth Health Partners OB/GYN & Infertility - 15 Old Rollinsford Road, Dover, NH 03820 • Garrison Women's Health - 770 Central Avenue, Dover, NH 03820 • Wentworth Health Partners Dover Women's Health - 700 Central Avenue, Dover, NH 03820 • Center for Women's Health and Wellness - 67 Corporate Drive, Portsmouth, NH 03801 Job Summary The Clinical Services Supervisor position is a Monday-Friday role with eight-hour shifts staggered between 8:00 a.m. and 5:00 p.m. This position provides oversight of Women's Health Clinical Services and will have approximately 20 indirect reports across the supported practices. The role will be responsible for providing leadership and oversight to nursing staff within a specific clinical department or unit. This role involves managing daily operations, ensuring quality patient care, and promoting a collaborative and positive work environment. Does this position require Patient Care? Yes Essential Functions -Provide leadership and supervision to nursing staff within the assigned clinical department or unit. -Ensure the delivery of high-quality patient care by nursing staff, adhering to established standards, protocols, and evidence-based practices. -Collaborate with healthcare providers and other departments to optimize patient outcomes. -Supervise and mentor nursing staff, including registered nurses, licensed practical nurses, and nursing assistants. -Coordinate patient care activities within the clinical department, ensuring efficient and effective care delivery. -Address and resolve issues or concerns raised by staff, patients, or families. -Manage staffing levels, scheduling, and resource allocation within the clinical department to ensure optimal patient care and operational efficiency. Qualifications Education Bachelor's Degree Nursing required and Master's Degree Nursing preferred Can this role accept experience in lieu of a degree? No Licenses and Credentials Registered Nurse [RN - State License] required Experience Experience with nursing in a clinical setting 3-5 years required and Leadership and supervisory experience 1-2 years preferred Knowledge, Skills and Abilities - Strong leadership and managerial skills with a focus on achieving positive patient outcomes. - Knowledge of healthcare regulations, accreditation standards, and evidence-based clinical practices. - Excellent communication and interpersonal skills. - Ability to collaborate effectively with interdisciplinary teams. - Commitment to continuous quality improvement and patient safety. Additional Job Details (if applicable) Strongly Preferred: Leadership/Supervisory Experience OBGYN Experience EPIC Experience Remote Type Hybrid Work Location 770 Central Avenue Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $34.90 - $67.63/Hourly Grade 8NTEMP At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 1810 Wentworth-Douglass Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
    $34.9-67.6 hourly Auto-Apply 10d ago
  • Pre-Op Clinical Lead

    Ohiohealth 4.3company rating

    Columbus, OH jobs

    **We are more than a health system. We are a belief system.** We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. ** Summary:** The RN Clinical Leader provides leadership and coordinates the design, development, implementation and evaluation of the program services within area of responsibility. The RN Clinical Leader assures quality, service, and satisfaction goals are met. Monitors efficient utilization of resources and financial performance; assures productivity standards are met. Day to day, they collaborate with department leaders to manage the daily operations of their department. **Responsibilities And Duties:** 75% Performs Clinical Operation/Supervisory duties to ensure quality, services, and satisfaction to clients served. Serves as a direct care provider when needed and appropriate, maintaining recognized standards of clinical practice and patient care. Coordinates the integration of the interdisciplinary team to achieve effective patient outcomes or flow, efficient utilization of resources and patient satisfaction. Directs, delegates, and/or engages in treatment of patients and families to achieve optimal health outcomes. Serves as a central resource person and maintains open and accurate lines of communication for all customers. Creates efficient schedules for the interdisciplinary staff and patients to assure the appropriate staff/skill mix. Establishes systems, processes, standards, and structure and works collaboratively with Leadership to assure smooth operations, safety, patient satisfaction, effective service delivery and achieving desired results. 10% Participates in recruitment activities. Performs staff development. Acts as a clinical resource for interdisciplinary staff members and facilitates learning. Appraises interdisciplinary staff performance and provides formal and informal feedback, goal setting, and on-going supervision. Assures appropriate orientation. Communicates with the interdisciplinary staff, in tandem with Leadership, through regularly scheduled staff meetings, memos, informational and educational updates. 10% Participates on unit and hospital-based committees and initiatives to improve clinical practice and patient outcomes Performs departmental audits. Rounds daily on patients and/or associates to observe and obtain information about the patient experience and associate satisfaction. Provides real-time feedback and coaching to associates on connecting and anticipating and meeting patient and family needs; every patient, every time. Acts as a communication liaison for students and vendor representatives. 5% Assists the direct manager with maintaining and identifying budget needs through cost effective practice. Assures cost efficient use of department resources **Minimum Qualifications:** ACLS - Advanced Cardiac Life Support - American Heart Association, BLS - Basic Life Support - American Heart Association, RN - Registered Nurse - Ohio Board of Nursing **Additional Job Description:** Current RN licensure in the State of Ohio BSN required at 5 years of employment BLS - Basic Life Support Minimum 2 yrs. clinical experience **Work Shift:** Variable **Scheduled Weekly Hours :** 40 **Department** Surgery Pre-Op Join us! ... if your passion is to work in a caring environment ... if you believe that learning is a life-long process ... if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment
    $32k-42k yearly est. 60d+ ago
  • Duals Supervisor, Appeals and Grievances

    Massachusetts Eye and Ear Infirmary 4.4company rating

    Somerville, MA jobs

    Site: Mass General Brigham Health Plan Holding Company, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary The Duals Supervisor, Appeals and Grievances provides day-to-day supervision of a team of 4-6 appeals and grievance coordinators and is ultimately responsible for the work product of this team and the Duals line of business. The Supervisor oversees all aspects of the Appeal and Grievance processes in accordance with the Massachusetts Division of Insurance and Executive Office of Health and Human Services (EOHHS) requirements, the Centers for Medicare and Medicaid Services (CMS), as well as the National Committee on Quality Assurance (NCQA) guidelines. The Supervisor will lead the efforts to coordinate daily operations, which include identifying/communicating any areas of risk and achieving maximum efficiency across all appeal and grievance processes. The Supervisor collaborates with the Sr. Manager, Appeals and Grievances, as well as other senior and executive staff, to ensure optimum performance within the Appeals and Grievances Department, while ensuring compliance with all applicable performance standards and regulatory, contractual, and corporate policies and procedures. The Supervisor will be expected to work closely with the leadership to identify industry-standard operational metric measure and compare benchmarks to individual and departmental performance. The Supervisor will be responsible for presenting metrics to leadership and proposing any solutions to identified areas of opportunity. In addition to supervising the day-to-day activities of the Appeals and Grievance Department, the Supervisor is an active, visible participant on many cross-functional teams that address strategic and business projects such as cost savings measures, infrastructure efficiencies, regulatory and contractual requirements, and break/fixes. Principal Duties and Responsibilities: • Facilitates regular bi-weekly one-on-one meetings and weekly team staff meetings with the Appeals and Grievances department. • Identifies the training needs of the coordinators and works with key stakeholders, including the Learning and Development Dept, Customer Service, Product, etc., to develop training guides and curriculum • Provide real- time oversight and education to the staff to ensure they are meeting their goals related to the intake, triaging, coordination, and documentation of all appeals and grievances • Collaborates with the auditing team to identify and maintain quality control processes that ensure all standards for timely acknowledgment, resolution, and documentation standards are met consistently. • Represents the Appeals and Grievances Dept where cases are discussed and follow-up steps are identified; ensure the requirements of various organizations (NCQA, CMS, etc.) are represented. • Ensure timely appeal and grievance reporting to leadership for dissemination to regulatory agencies and contracted clients. • Collaborate with internal departments as necessary (Customer Service Center, Provider Network, Claims, Utilization Management, Pharmacy) to ensure the timely resolution of all appeals and grievances. • Meet regularly with internal customers to identify process improvement opportunities. • Collaborates with leadership on appeal and grievance reports and analysis to various internal stakeholders including, but not limited to, the Quality Improvement Committee, the Utilization Management Committee, and the Audit and Compliance Commit • Chair the Appeal Subcommittee and recommend cases for full review at the larger Appeals Committee. • Collaborates with the leadership on all NCQA matters relating to appeals and grievances. • Anticipates and meets, or exceeds, internal and/or external customer expectations and requirements; establishes and maintains effective relationships with customers and gains their trust and respect. • Escalates issues to the senior leadership as needed. • Hold self and others accountable to meet commitments. • Persist in accomplishing objectives to consistently achieve results despite any obstacles and setbacks that arise. • Build strong relationships and infrastructures that designate Mass General Brigham Health Plan as a people-first organization. • Other duties as assigned with or without accommodation. Qualifications Qualifications: Bachelor's degree required or the equivalent combination of training and experience. Advanced degree such as a master's or RN preferred At least 5-7 years of health plan operations/appeals and grievance experience required At least 2-3 years' experience with Medicare and/or Dual Special Needs Programs operations At least 3 years of experience managing and training staff, ideally within an appeals and grievances department, whether in a formal or informal capacity required. Experience representing and solving the needs of staff including executive staff. Experience setting up appeals and grievances workflows across new products and plans. Additional Job Details (if applicable) Working Conditions: This is a remote role with occasional onsite team meetings in Somerville, MA. Remote Type Remote Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $78,000.00 - $113,453.60/Annual Grade 7 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 8925 Mass General Brigham Health Plan Holding Company, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
    $78k-113.5k yearly Auto-Apply 17d ago
  • Supervisor Outpatient Pediatrics

    Massachusetts Eye and Ear Infirmary 4.4company rating

    Foxborough, MA jobs

    Site: The Spaulding Rehabilitation Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Support Operations Supervisor, Pediatric Clinics in Sandwich and Foxborough Supervision of both Spaulding Foxborough and Sandwich Pediatrics 40-hour, 5-days schedule with travel between sites Supervise activities associated with the outpatient registration service and scheduling of outpatients including supervision of all front office support staff. Responsible for the assessment, planning, implementation and evaluation of the registration service and scheduling processes. Promote collaboration among all members of the outpatient care team. Key Responsibilities · Team members are oriented, mentored and supported to achieve stated goals for performance. Performance evaluations are completed accurately and timely in accordance with organization standards. · Outpatient registration process is managed to meet department standards; collecting clinical and financial information while maintaining a customer service focus. · Accurate and efficient scheduling procedures for therapy outpatients is established, maintained, and improved upon per established practices. · Weekly payroll sheets are coordinated to achieve accurate and timely submission in to the hospital payroll system. · Functional operations of the outpatient center are managed to maintain comprehensive and up to date paperwork statistics, schedule, and correspondence. · Inventory of office supplies is monitored to meet department guidelines, including filing of all invoices and requisitions. · Additional department, organization, or network activities are completed per established objectives. · Organizational Values of Innovation, Collaboration, Accountability, Respect, and Excellence are upheld. Education/Degree · Graduate of an accredited baccalaureate program in health care related field or equivalent experience. Experience · Previous management experience preferred. Qualifications Qualifications and Experience Education/Degree Required · Graduate of an accredited baccalaureate program in health care related field or equivalent experience. · Previous management experience preferred. Skills (Specific learned activity gained through training (e.g. computer skills, keyboarding, presentation, CPR, ACLS, etc.) Required · Ability to analyze and develop statistical reports. · Safely execute all job responsibilities without risking injury to self or patients. Demonstrates the ability to interact with patients and families. · Computer proficiency required. Microsoft office applications preferred with ability to learn new software. Preferred · Highly developed communications and interpersonal skills, working with diverse population. · Work independently, be self-directed and contribute as a member of a team. · Anticipates challenges and develops and implements strategies for addressing them. · High level of service delivery. Demonstrate initiative with ability to prioritize work, meet deadlines and adapt to changing situations. · Attention to detail. Additional Job Details (if applicable) Additional Job Description Remote Type Onsite Work Location 22 Patriot Place Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $54,059.20 - $78,686.40/Annual Grade 6 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 1400 The Spaulding Rehabilitation Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
    $54.1k-78.7k yearly Auto-Apply 4d ago
  • Office Supervisor Dublin Family Medicine

    Ohiohealth 4.3company rating

    Dublin, OH jobs

    **We are more than a health system. We are a belief system.** We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. ** Summary:** This position is responsible for overseeing daily departmental processes to ensure effective and efficient operations. It coordinates and directs all non-medical office functions, including registration, billing, managed care, insurance, scheduling, and administrative support. The role ensures that systems, policies, and procedures are implemented and maintained to support smooth business operations in collaboration with leadership. Responsibilities include supervising and staffing registration personnel, carrying out supervisory duties in accordance with organizational policies and applicable laws, and providing training, planning, and work assignments. Additionally, this position serves as a resource and escalation point for staff, physicians, and patients while maintaining effective communication with nurse managers and directors regarding scheduling, revenue cycle, and operational issues. The individual professionally represents the organization when interacting with internal customers, clients, guests, and vendors, demonstrating professionalism, problem-solving skills, and the ability to anticipate needs. As an integral part of the leadership team, this role provides calendar management, meeting preparation, document handling, and other administrative support to help achieve strategic goals while maintaining confidentiality and adhering to privacy and security policies. The hours for this position will be 7a-4pm. Prefers a candidate with scheduling experience and bachelor's degree. **Responsibilities And Duties:** 50+% Supervision 1. Supervises office staff may include positions such as registration, clerical, administrative, unit coordinator, etc. . 2. Manages workflow and delegates duties. 3. Assists manager with interviewing, hiring, training, and performance evaluations. 4. Provides leadership, direction and coaching to staff to help reach potential. 5. Trains new office staff. 6. Assists manager with daily operational needs as required. 7. Attends meetings in absence of manager. 8. Acts as resource and/or escalation point for staff, physicians, employees and managers. 9. If not maintaining/processing time sheets/payroll, oversees it. Administration 1. Coordinates and assists with office staff functions such as: scheduling patient appointments, physician coverage, answering phones, completing patient intakes, calling to confirm appointments and entering daily patient charges. 2. May have responsibility for maintaining a database, project s or program s on an ongoing basis. 3. May be responsible for report generation. 4. Performs miscellaneous other duties as requested. **Minimum Qualifications:** High School or GED (Required) **Additional Job Description:** **MINIMUM QUALIFICATIONS** High School or GED Field of Study: High school Years of experience: 1 to 6 **SPECIALIZED KNOWLEDGE** Proficient knowledge of Microsoft Office programs (Word, Excel, PowerPoint, etc. ). Excellent communication skills. Ability to prioritize multiple tasks. 1 2 yrs. related Experience as Team Leader or supervisor with 6 yrs. progressive, related Experience , preferably in a medical setting. **DESIRED ATTRIBUTES** Bachelor's Degree Field of Study: Business Administration or relevant background Years of experience: Typically 1-2 years in a team-leader or supervisory role, related experience, preferably within a medical setting **Work Shift:** Day **Scheduled Weekly Hours :** 40 **Department** DMH Gme Family Practice Join us! ... if your passion is to work in a caring environment ... if you believe that learning is a life-long process ... if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment
    $40k-49k yearly est. 39d ago
  • HTM Supervisor

    Baylor Scott & White Health 4.5company rating

    Temple, TX jobs

    The Health Technology Management (HTM) Supervisor supervises the activity of the Biomedical Technicians and is responsible for coordinating staff competency training, maintaining competency training and testing records. This position also reviews preventative and corrective maintenance compliance and verifies adherence to policies as it pertains to operations. The HTM Supervisor also conducts Environment of Care (EOC) rounding for compliance with Joint Commission standards and participates in EOC meeting with facility's safety committee. **ESSENTIAL FUNCTIONS OF THE ROLE** Leads and supervises technical teams at multiple sites. Supervises daily operations, personnel, time, and staffing at assigned facilities. Assists with the administrative record keeping responsibilities of the department, such as work orders, maintenance history records, PM and safety inspections, repairs, reports, and repair parts inventory; as well as any necessary reports to ensure accurate recording of activities for code and regulatory purposes. Establishes and maintains files of supporting literature for each piece of medical equipment, such as the manufacturers technical literature, reference standards, specifications, and other documents necessary to ensure compliance with all local, state, and federal regulatory agencies including TJC. Establishes equipment baselines, performs inspections and evaluations, interprets test results and makes recommendations to solve performance deficiencies. Advises healthcare management on biomedical equipment and serve as a member of committees on Risk Management, Environment of Care, Safety, or other appropriate groups. Conducts investigations into Sentinel events involving medical equipment. Collaborates with Risk to conduct a Root Cause Analysis. Performs other position appropriate duties as required in a competent, professional and courteous manner. **KEY SUCCESS FACTORS** General computer skills, including but not limited to: Microsoft Office, information security, scheduling and payroll systems, electronic medical documentation, and email. Ability to communicate effectively, both verbal and written, with facility staff and hospital leadership. Maintain a safe driving record Ability to learn various departmental and BSWH software programs Ability to read, follow and comprehend instructions, correspondence, memos and other forms of verbal and written communication. Ability to work and accomplish tasks in a stressful, fast-paced environment. Ability to deal with difficult situations, resolve issues and concerns in a professional manner. Effective time-management and organizational skills Excellent communication and interpersonal skills Knowledge of applicable regulatory requirements required **BENEFITS** Our competitive benefits package includes the following - Immediate eligibility for health and welfare benefits - 401(k) savings plan with dollar-for-dollar match up to 5% - Tuition Reimbursement - PTO accrual beginning Day 1 Note: Benefits may vary based upon position type and/or level **QUALIFICATIONS** - EDUCATION - Bachelor's or 4 years of work experience above the minimum qualification - EXPERIENCE - 2 Years of Experience - CERTIFICATION/LICENSE/REGISTRATION - Drivers License (TXDL): If moving from out of state must obtain valid TX DL within 90 days of hire. As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
    $52k-79k yearly est. 43d ago
  • HTM Supervisor

    Baylor Scott & White Health 4.5company rating

    Temple, TX jobs

    The Health Technology Management (HTM) Supervisor supervises the activity of the Biomedical Technicians and is responsible for coordinating staff competency training, maintaining competency training and testing records. This position also reviews preventative and corrective maintenance compliance and verifies adherence to policies as it pertains to operations. The HTM Supervisor also conducts Environment of Care (EOC) rounding for compliance with Joint Commission standards and participates in EOC meeting with facility's safety committee. ESSENTIAL FUNCTIONS OF THE ROLE Leads and supervises technical teams at multiple sites. Supervises daily operations, personnel, time, and staffing at assigned facilities. Assists with the administrative record keeping responsibilities of the department, such as work orders, maintenance history records, PM and safety inspections, repairs, reports, and repair parts inventory; as well as any necessary reports to ensure accurate recording of activities for code and regulatory purposes. Establishes and maintains files of supporting literature for each piece of medical equipment, such as the manufacturers technical literature, reference standards, specifications, and other documents necessary to ensure compliance with all local, state, and federal regulatory agencies including TJC. Establishes equipment baselines, performs inspections and evaluations, interprets test results and makes recommendations to solve performance deficiencies. Advises healthcare management on biomedical equipment and serve as a member of committees on Risk Management, Environment of Care, Safety, or other appropriate groups. Conducts investigations into Sentinel events involving medical equipment. Collaborates with Risk to conduct a Root Cause Analysis. Performs other position appropriate duties as required in a competent, professional and courteous manner. KEY SUCCESS FACTORS General computer skills, including but not limited to: Microsoft Office, information security, scheduling and payroll systems, electronic medical documentation, and email. Ability to communicate effectively, both verbal and written, with facility staff and hospital leadership. Maintain a safe driving record Ability to learn various departmental and BSWH software programs Ability to read, follow and comprehend instructions, correspondence, memos and other forms of verbal and written communication. Ability to work and accomplish tasks in a stressful, fast-paced environment. Ability to deal with difficult situations, resolve issues and concerns in a professional manner. Effective time-management and organizational skills Excellent communication and interpersonal skills Knowledge of applicable regulatory requirements required BENEFITS Our competitive benefits package includes the following * Immediate eligibility for health and welfare benefits * 401(k) savings plan with dollar-for-dollar match up to 5% * Tuition Reimbursement * PTO accrual beginning Day 1 Note: Benefits may vary based upon position type and/or level QUALIFICATIONS * EDUCATION - Bachelor's or 4 years of work experience above the minimum qualification * EXPERIENCE - 2 Years of Experience * CERTIFICATION/LICENSE/REGISTRATION - Drivers License (TXDL): If moving from out of state must obtain valid TX DL within 90 days of hire.
    $52k-79k yearly est. 24d ago
  • Nutrition Services Supervisor

    Ohiohealth 4.3company rating

    Marion, OH jobs

    **We are more than a health system. We are a belief system.** We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. ** Summary:** Responsible for supervising and coordinating the preparation and distribution of food for patients, cafeteria special functions, external contracts, and so forth. Coordinates food service operations with patient medical nutrition therapy services. Monitors and ensures quality, safety and sanitation standards are adhered to. **Responsibilities And Duties:** 65% Oversight of daily operation Supervises daily operations within food and nutrition services. Ensures staffing is adequate to meet department needs. Daily operations include but are not limited to daily assignments, fielding staffing gaps, oversight of daily schedule and staff duties, etc. Expected to step in to front line associate roles as needed when staffing gaps arise. Assures all area tasks are being completed in a timely manner and according to established leader standard work. Responsible for ensuring compliance with HACCP guidelines from the Ohio Revised Code and The Joint Commission/CMS standards. Performs ongoing training, evaluation, and placement of employees to enhance performance and efficiency. Proficient with electronics and able to effectively utilize current business technology, supporting daily operational needs. 15% Quality Assurance and Compliance Maintains safety and sanitation in areas through inspection and supervision. Completes assigned safety and sanitation reports in a timely manner. Coaches associates in completion of sanitation schedules. Assures all equipment is working properly or shut down and scheduled for repair. Performs service recovery as needed with patients, visitors, and interdepartmental teams. Conducts regular audits to identify and correct potential gaps. Work in tandem with clinical teams to resolve any diet related concerns. Participates in all organizational processes and improvement initiatives. 10% Managerial Support and Assistance Works with manager to interview, onboard and orient new associates to area and provides initial and ongoing training. Ensures area is compliant with hospital standards for annual training. Supports associate performance, provides in the moment coaching, redirection and shares concerns to one up leader in a timely manner. 10% Other Duties as Assigned May include but not limited to: Performs area specific duties as assigned by managers, actively leads and participates in daily associate huddles, vendor orders, cash handling, miscellaneous projects. **Minimum Qualifications:** High School or GED (Required) SSL - Serve-Safe License - National Restaurant Association **Additional Job Description:** + Field of Study: High School + Years of experience: 2 to 3 **SPECIALIZED KNOWLEDGE** Good communication and interpersonal skills. Knowledge of institutional food production and delivery systems. 2 3 yrs. institutional food service Experience . **RESPONSIBILITIES AND DUTIES** 65% Supervises daily operations in specific area in food service arena. Ensures staffing is adequate to meet department needs. Fills in as needed. Assures all area tasks are being completed according to policy and in a timely manner. Assures Department of Health, JCAHO, and ARAMARK guidelines for proper food service met through constant supervision and quality checks. Performs ongoing training, evaluation, and placement of employees to enhance performance and efficiency. 20% Maintains safety and sanitation in area through constant inspection and supervision. Completes assigned safety and sanitation reports in timely manner. Coaches and counsels employees in completion of sanitation schedules. Assures all equipment is working properly or shut down and scheduled for repair. 10% Interviews candidates for hire and makes recommendations. Orients new employees to area and provides initial and ongoing training. Ensures area is compliant with hospital standards for annual training. Evaluates employee performance. Tracks and performs disciplinary actions with input from manager. 5% Other duties as assigned by area manager. **Work Shift:** Day **Scheduled Weekly Hours :** 40 **Department** Nutrition Services Join us! ... if your passion is to work in a caring environment ... if you believe that learning is a life-long process ... if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment
    $42k-53k yearly est. 2d ago
  • Wellness Supervisor - Full-Time

    Vitality Senior Living 4.5company rating

    Sanford, FL jobs

    Join Our Team at Vitality Living as a Wellness Supervisor at our Vitality Living Lake Forest Community! At Vitality Living, we are more than just a place of work; we are a vibrant community dedicated to creating meaningful experiences for our residents, families, and team members. At Vitality, everyone is not only encouraged to be themselves but also celebrated for it! Join us today and bring your individuality along! Wellness Supervisor Responsibilities: * Schedules and supervises staff to maximize resident care initiatives, ensures schedules are present in the timekeeping system of record, coordinates time off for team members, and ensures coverage during absences * Monitors, oversees, and administers medications as allowed per state-specific guidelines * Provides activities of daily living assistance to residents, and training and orientation to new team members and ongoing training and in-services to current team members * Promotes positive employee relations among department team members and leads employee engagement and recognition initiatives in order to drive retention * Performs assessments and reassessments to determine resident needs and recommending appropriate service plans as needed * Performs other duties as assigned Join us today if you meet the following requirements: * Must be at least 21 years old * Must be a Registered Nurse or LPN/LVN in good standing * Bachelor's degree in health or human services or related field; or equivalent combination of education and experience * 2-5 years in a similar position in skilled nursing, home health and/or rehabilitation centers that serve older adults * Maintain current professional license (RN or LPN/LVN), current CPR certification, and any other certifications as required by state or provincial regulations * Demonstrate ability to professionally and compassionately communicate effectively in English, both verbally and in writing Some of our benefits include: * Medical, Dental, and Vision Insurance * Generous PTO Plan * Monthly and quarterly perfect attendance bonuses * 401k Job Details: * Full-Time Vitality Living is an equal opportunity employer where you can Be You, Be Vibrant, and Belong.
    $66k-92k yearly est. 17d ago
  • Sterile Processing Team Lead (SPD)

    Ohiohealth 4.3company rating

    Pickerington, OH jobs

    **We are more than a health system. We are a belief system.** We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. ** Summary:** SPD Team Lead Pickerington Methodist Hospital (3rd shift 11p - 730a) M-F This position has shift responsibility for overseeing care and maintenance and processing of all instrumentation, containers and equipment used in the decontamination process; the preparation/packaging, and delivery of all case carts for the operating rooms, as well as room supplies and supplies for the clean cores. This position is responsible for overseeing the delivery of accurate and complete instrument trays to the operating rooms and other departments within the hospital, and for managing the delivery and processing of all loaner implant and instrument trays. Also responsible for overseeing/updating/instrument tracking system as needed. **Responsibilities And Duties:** Works collaboratively with Operating Room staff & SPD staff to ensure needs are met efficiently and accurately. Responsible for the scheduling and job assignments for staff on their team/shift Communicates changes and assists in staff education regarding instrumentation and equipment Implements workflow initiatives to improve departmental productivity Responsible for real-time coaching of staff members and providing follow-up to management Fills into staffing vacancies/assignments as needed or requested Responsible for aiding in the education and training of fellow associates. Oversee shift operations to process, maintain and deliver implants and equipment to support sterile instrument trays. Responsible for ensuring adequate productivity is met, along with resolving emergent instrument issues, incomplete sets, and any other departmental issues that may arise. Contribute to staff development by performing audits of staff members to ensure a high level of quality service to our customers and by providing follow-up and ongoing education, training, and mentorship. Serves as back up to the Supervisor when they are not available. Responsible for shift specific reports that are utilized by the Supervisor or Manager to monitor Department productivity and standards. Oversees and maintains QA and PI compliance to ensure consistent delivery of quality products. Troubleshoots processing equipment and makes sure all standards of quality are met and maintained as required by governing bodies such as Joint Commission, AAMI, AORN and IAHCSMM. Serves as a resource person for staff and other departments. Responsible for ensuring a safe environments and equipment for both patients and staff. Identifies and corrects unsafe practices, procedures, and/or physical condition and reports to Manager or Supervisor. **Minimum Qualifications:** Associate's Degree, High School or GED (Required) CBSPD - Certification Board for Sterile Processing and Distribution - Certification Board for Sterile Processing and Distribution, IAHCSMM - International Association of Healthcare Central Service Material management - International Association of Healthcare Central Service Material Management **Additional Job Description:** **SPECIALIZED KNOWLEDGE** Must exhibit exceptionally strong customer service, communication, and interpersonal skills. Demonstrate the ability to work well with others as part of a team. Experience with implementing workflow initiatives to improve productivity. Skilled position, requiring more knowledge, critical thinking, and communication skills to provide improved services. Ability to demonstrate critical thinking and problem solving. Ability to work in high pressure situations. Strong instrumentation and surgical procedural knowledge. Must exhibit strong customer service, communication, and interpersonal skills. Demonstrate ability to work well with others as part of a team. Certified Surgical Technician: with knowledge in all service lines the department covers. Demonstrate ability to work well with others as part of a team. Requires moderate computer skills. Must be able to follow oral and written instructions, as well as perform basic mathematical calculations. Working knowledge of AAMI and AORN standards. **Work Shift:** Night **Scheduled Weekly Hours :** 40 **Department** Sterile Processing Join us! ... if your passion is to work in a caring environment ... if you believe that learning is a life-long process ... if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment
    $29k-47k yearly est. 11d ago
  • Mammography Supervisor

    Baylor Scott & White Health 4.5company rating

    Grapevine, TX jobs

    **Title:** Mammography Supervisor Assists with staffing, scheduling charge reconciliation, MQSA prep, EQUIP, Tech education **Schedule:** Monday - Friday 8a-5p (hours may vary based on unit needs); Saturdays will occasionally be required. **Setting:** 4 mammography rooms, 1 bone density room, 2 ultrasound rooms **Required Certifications:** ARRT - M, BLS Required Experience: 5 years of experience as a Mammography Tech; Supervisor experience or 2 years as Lead Tech preferred **JOB SUMMARY** The Supervisor, Multimodality is responsible for supervising, planning, organizing and improving work processes in the various sections of Radiology Services. This position performs department orientation, teaches, coaches, supervises staff and performs imaging exams in various disciplines such as CT, MR or Rad. The Supervisor also acts as a department liaison in the absence of a manager. **ESSENTIAL FUNCTIONS OF THE ROLE** Oversees the delivery and quality of imaging services with respect to turnaround times, quality of exams performed and patient preparation in a timely, accurate, and cost-efficient manner in compliance with established System and regulatory standards, policies and procedures. Performs procedures, as needed, due to workload or complexity. Ensures adequate staffing levels, supplies and resources are available to perform exams and clinical services to meet clinical demands. Schedules, monitors, evaluates and modifies staffing patterns in order to properly provide services in assigned areas. Interviews, counsels, and completes performance evaluations. Trains new staff and Ensures all registrations and certifications are current, on file and up to date. Collaborates with the management team and staff to conduct multidisciplinary staff meetings to ensure consistent and timely communication throughout the department. Facilitates goal setting for staff working in the imaging sections. Monitors goals, achievements and Ensures the outcome of the goals is reflected in the annual performance evaluations. Encourages employees to participate in Employee Satisfaction Surveys, Patient Safety surveys and other activities providing service feedback results to staff. Initiates a plan of action related to areas of improvement. Collaborates with Management to develop a budget for the department - including providing feedback on new and replacement equipment and services needed for continued growth - monitors operational budgets and implements corrective action plans for negative productivity and operating expense variances. Promotes a culture of service excellence in the imaging sections by collaborating with management to communicate service excellence and patient centeredness expectations, and customer satisfaction survey results. Holds self and staff accountable for service excellence in their areas of responsibility, and facilitates reward and recognition in the imaging sections of Radiology. Acts as a Radiology liaison to other departments. Develops and maintains cooperative working relationships with physicians and other medical departments in order to gather and exchange information, develop and implement solutions to problems. Assist in developing, reviewing, revising, submitting and implementing policies, procedures and objectives that support Department and System objectives. Assists in ensuring the imaging sections are compliant with The Joint Commission on Accreditation of Healthcare Organizations (JCAHO), the Texas Department of Health (TDH) standards, and other accrediting bodies. Identifies patient service requirements by utilizing AIDET when communicating with patients to ensure they perform the correct exam on the correct patient, establishing personal rapport with potential and actual patients and other persons in a position to understand the service requirements. Coordinates and leads groups focusing on patient safety, customer service, performance improvement, environment of Care, Employee Engagement, Physician Engagement, Quality Improvement, Inter-Departmental Relations, etc. Participates in shared governance, department, hospital, or professional organizations and committees. This can also include LEAN initiatives, 5S projects, inter-departmental committees, or any professional organization participation, QC assurance with radiologist, etc. **KEY SUCCESS FACTORS** Able to perform high quality advanced imaging procedures according to exam protocol and in compliance with established System and regulatory standards, policies and procedures in a timely manner, and and explain the procedure to put patients at ease. Able to perform tasks independently without need for routine oversight. Able to maintain a calm and helpful attitude, even under times of stress, and take appropriate and reasonable steps to resolve issues. Able to ensure customer satisfaction by limiting wait times, providing courteous service, remaining professional, reviewing patient satisfaction scores and developing action plans when required. Demonstrates and maintains current knowledge, continued education and skills appropriate care for the following age groups (specific to department): newborn, pediatric, young adult, adult and geriatric. Able to serve as preceptor by providing quality training to new team members and on new services and initiatives. Able to make tactical decisions around the allocation and direction of the work of supervised employees using established guidelines, policies and/or procedures. Able to make effective hiring and termination recommendations. Able to train, and evaluate performance of supervised staff. General computer skills, including but not limited to: Microsoft Office, information security, scheduling and payroll systems, electronic medical documentation, and email. Able to take call, if required. **BENEFITS** Our competitive benefits package includes the following - Immediate eligibility for health and welfare benefits - 401(k) savings plan with dollar-for-dollar match up to 5% - Tuition Reimbursement - PTO accrual beginning Day 1 Note: Benefits may vary based upon position type and/or level **QUALIFICATIONS** - EDUCATION - Grad of an Accredited Program -Required Experience: 5 years of experience as a Mammography Tech; Supervisor experience or 2 years as Lead Tech preferred - CERTIFICATION/LICENSE/REGISTRATION - Basic Life Support (BLS) Medical Radiologic Tech (MRT) American Reg MRI Tech (ARMRIT), ARRT-BS Breast Sonography (ARRT-BS), ARRT-CI Cardiac-Interventional (ARRT-CI), ARRT-CT Computed Tomography (ARRT-CT), ARRT-CV Cardiovasc-Inter Rad (ARRT-CV), ARRT-M Mammography (ARRT-M), ARRT-MR Magnetic Res Imaging (ARRT-MR), ARRT-N Nuclear Medicine Tech (ARRT-N), ARRT-R Radiography (ARRT-R), ARRT-S Sonography (ARRT-S), ARRT-VI Interventional Rad (ARRT-VI), Cert Nuclear Med Tech (CNMT), Computed Tomography (NMTB-CT): Certified by the American Registry of Radiologic Technologists, Nuclear Medicine Technology Certification Board, or the American Registry for Diagnostic Medical Sonography in TWO imaging modalities and works routinely in both modalities. Approved modalities are: ARMRIT, ARRT-BS, ARRT-CT, ARRT-CI, ARRT-CV, ARRT-MR, ARRT-M, ARRT-N, ARRT-R, ARRT-S, CNMT, NMTCB-CT, RS, NCT, PET, RDMS-AB, RDMS-BR, RVT, RDMS-OB, RDMS-FE, RDMS-PS Licensed by the State of Texas Medical Board as a Medical Radiologic Technologist (MRT), unless the role is MRI and Ultrasound. BLS or BLS within 30 days of hire or transfer. Radiation Safety (NMTB-RS), Nuclear Cardiology Tech (NMTC-NCT), Positron Emission Tomography (PET), Reg Diag Med Sono-Abdomen (AB) (RDMS-AB), Reg Diag Med Sono-Breast (BR) (RDMS-BR), RDMS Fetal Echocardiograpy (RDMS-FE), Reg Diag Med Sono-OB/GYN (OB) (RDMS-OB), RDMS-Pediatric Sonography (PS) (RDMS-PS), Registered Vascular Tech (RVT): . As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
    $52k-79k yearly est. 13d ago
  • Mammography Supervisor

    Baylor Scott & White Health 4.5company rating

    Grapevine, TX jobs

    Title: Mammography Supervisor Assists with staffing, scheduling charge reconciliation, MQSA prep, EQUIP, Tech education Schedule: Monday - Friday 8a-5p (hours may vary based on unit needs); Saturdays will occasionally be required. Setting: 4 mammography rooms, 1 bone density room, 2 ultrasound rooms Required Certifications: ARRT - M, BLS Required Experience: 5 years of experience as a Mammography Tech; Supervisor experience or 2 years as Lead Tech preferred JOB SUMMARY The Supervisor, Multimodality is responsible for supervising, planning, organizing and improving work processes in the various sections of Radiology Services. This position performs department orientation, teaches, coaches, supervises staff and performs imaging exams in various disciplines such as CT, MR or Rad. The Supervisor also acts as a department liaison in the absence of a manager. ESSENTIAL FUNCTIONS OF THE ROLE Oversees the delivery and quality of imaging services with respect to turnaround times, quality of exams performed and patient preparation in a timely, accurate, and cost-efficient manner in compliance with established System and regulatory standards, policies and procedures. Performs procedures, as needed, due to workload or complexity. Ensures adequate staffing levels, supplies and resources are available to perform exams and clinical services to meet clinical demands. Schedules, monitors, evaluates and modifies staffing patterns in order to properly provide services in assigned areas. Interviews, counsels, and completes performance evaluations. Trains new staff and Ensures all registrations and certifications are current, on file and up to date. Collaborates with the management team and staff to conduct multidisciplinary staff meetings to ensure consistent and timely communication throughout the department. Facilitates goal setting for staff working in the imaging sections. Monitors goals, achievements and Ensures the outcome of the goals is reflected in the annual performance evaluations. Encourages employees to participate in Employee Satisfaction Surveys, Patient Safety surveys and other activities providing service feedback results to staff. Initiates a plan of action related to areas of improvement. Collaborates with Management to develop a budget for the department - including providing feedback on new and replacement equipment and services needed for continued growth - monitors operational budgets and implements corrective action plans for negative productivity and operating expense variances. Promotes a culture of service excellence in the imaging sections by collaborating with management to communicate service excellence and patient centeredness expectations, and customer satisfaction survey results. Holds self and staff accountable for service excellence in their areas of responsibility, and facilitates reward and recognition in the imaging sections of Radiology. Acts as a Radiology liaison to other departments. Develops and maintains cooperative working relationships with physicians and other medical departments in order to gather and exchange information, develop and implement solutions to problems. Assist in developing, reviewing, revising, submitting and implementing policies, procedures and objectives that support Department and System objectives. Assists in ensuring the imaging sections are compliant with The Joint Commission on Accreditation of Healthcare Organizations (JCAHO), the Texas Department of Health (TDH) standards, and other accrediting bodies. Identifies patient service requirements by utilizing AIDET when communicating with patients to ensure they perform the correct exam on the correct patient, establishing personal rapport with potential and actual patients and other persons in a position to understand the service requirements. Coordinates and leads groups focusing on patient safety, customer service, performance improvement, environment of Care, Employee Engagement, Physician Engagement, Quality Improvement, Inter-Departmental Relations, etc. Participates in shared governance, department, hospital, or professional organizations and committees. This can also include LEAN initiatives, 5S projects, inter-departmental committees, or any professional organization participation, QC assurance with radiologist, etc. KEY SUCCESS FACTORS Able to perform high quality advanced imaging procedures according to exam protocol and in compliance with established System and regulatory standards, policies and procedures in a timely manner, and and explain the procedure to put patients at ease. Able to perform tasks independently without need for routine oversight. Able to maintain a calm and helpful attitude, even under times of stress, and take appropriate and reasonable steps to resolve issues. Able to ensure customer satisfaction by limiting wait times, providing courteous service, remaining professional, reviewing patient satisfaction scores and developing action plans when required. Demonstrates and maintains current knowledge, continued education and skills appropriate care for the following age groups (specific to department): newborn, pediatric, young adult, adult and geriatric. Able to serve as preceptor by providing quality training to new team members and on new services and initiatives. Able to make tactical decisions around the allocation and direction of the work of supervised employees using established guidelines, policies and/or procedures. Able to make effective hiring and termination recommendations. Able to train, and evaluate performance of supervised staff. General computer skills, including but not limited to: Microsoft Office, information security, scheduling and payroll systems, electronic medical documentation, and email. Able to take call, if required. BENEFITS Our competitive benefits package includes the following * Immediate eligibility for health and welfare benefits * 401(k) savings plan with dollar-for-dollar match up to 5% * Tuition Reimbursement * PTO accrual beginning Day 1 Note: Benefits may vary based upon position type and/or level QUALIFICATIONS * EDUCATION - Grad of an Accredited Program * Required Experience: 5 years of experience as a Mammography Tech; Supervisor experience or 2 years as Lead Tech preferred * CERTIFICATION/LICENSE/REGISTRATION - Basic Life Support (BLS) Medical Radiologic Tech (MRT) American Reg MRI Tech (ARMRIT), ARRT-BS Breast Sonography (ARRT-BS), ARRT-CI Cardiac-Interventional (ARRT-CI), ARRT-CT Computed Tomography (ARRT-CT), ARRT-CV Cardiovasc-Inter Rad (ARRT-CV), ARRT-M Mammography (ARRT-M), ARRT-MR Magnetic Res Imaging (ARRT-MR), ARRT-N Nuclear Medicine Tech (ARRT-N), ARRT-R Radiography (ARRT-R), ARRT-S Sonography (ARRT-S), ARRT-VI Interventional Rad (ARRT-VI), Cert Nuclear Med Tech (CNMT), Computed Tomography (NMTB-CT): Certified by the American Registry of Radiologic Technologists, Nuclear Medicine Technology Certification Board, or the American Registry for Diagnostic Medical Sonography in TWO imaging modalities and works routinely in both modalities. Approved modalities are: ARMRIT, ARRT-BS, ARRT-CT, ARRT-CI, ARRT-CV, ARRT-MR, ARRT-M, ARRT-N, ARRT-R, ARRT-S, CNMT, NMTCB-CT, RS, NCT, PET, RDMS-AB, RDMS-BR, RVT, RDMS-OB, RDMS-FE, RDMS-PS Licensed by the State of Texas Medical Board as a Medical Radiologic Technologist (MRT), unless the role is MRI and Ultrasound. BLS or BLS within 30 days of hire or transfer. Radiation Safety (NMTB-RS), Nuclear Cardiology Tech (NMTC-NCT), Positron Emission Tomography (PET), Reg Diag Med Sono-Abdomen (AB) (RDMS-AB), Reg Diag Med Sono-Breast (BR) (RDMS-BR), RDMS Fetal Echocardiograpy (RDMS-FE), Reg Diag Med Sono-OB/GYN (OB) (RDMS-OB), RDMS-Pediatric Sonography (PS) (RDMS-PS), Registered Vascular Tech (RVT): .
    $52k-79k yearly est. 14d ago
  • CT Team Leader - Acute

    Ohiohealth 4.3company rating

    Columbus, OH jobs

    **We are more than a health system. We are a belief system.** We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. ** Summary:** Responsible for the oversight and coordination of CT personnel and students to ensure quality patient care for Emergency Department patients, inpatients and outpatients in area of specialty. Responsible for training of staff and students and assignments. Assists in departmental QC/QA. Sets and reinforces daily the example of performance, professionalism, and customer service expected of all staff. **Responsibilities And Duties:** 1. Coordinate the activities and personnel within the department daily. 2. Performs as a CT Technologist within their specialty area. Maintains the required knowledge and skills necessary to perform the procedures in their specialty area of supervision. 3. Assigns duties to ensure provision of high quality service and timely completion of procedures. 4. Actively supports director in the attainment of strategic departmental goals and objectives. Plays an active role in improving the quality of services provided, reducing the overall cost of departmental services and promoting/enhancing customer Patient, referring physician, radiologist, visitor, etc. and employee satisfaction. 5. Orients new staff, assists in evaluations of staff and interviews prospective staff as requested by director. 6. Assists in the clinical instruction of CT students. 7. Provides input into selection of capital equipment and provides input to Director re: budgetary issues. 8. Responsible for quality assurance and quality control activities within the area. 9. Updates staff in safety regulations and procedures changes. 10. Responsible for maintaining equipment and notifying Director of equipment malfunction. 1 1. Responsible for maintaining accreditation requirements which involves QA/QC documentation, as applicable. 12. Responsible for implementing, communication monitoring and resolving employee safety issues and concerns. 13. Assists with the preparation of a variety or reports, analyses and summaries as requested by department director. May present report findings orally or in writing to requesting parties. 14. Performs other duties as assigned, some of which may be essential to the position: Quality Services, Employee Satisfaction. 15. Prepare work schedules. 16. Regularly disseminate information to their individual modality in the form of a staff meeting or memos. 17. Provides on-call coverage as needed. 18. Maintains a safe and therapeutic patient care environment. 19. Demonstrates competence in providing care and services to patients based on the patients age specific and/or functional needs. 20. All employees shall abide by the Health Insurance Portability & Accountability Act HIPA a regulations, which help protect the privacy, security, & confidentiality of patient health information. 2 1. Responsible for ensuring that personal performance reflects the Mission, Vision and Service Pride Standards. 22. Responsible for introductory and annual evaluations and disciplinary actions. 23. Maintains a safe and therapeutic patient care environment. Other Job Functions 1. Perform any other duties necessary in the operation of the department, Marion General Hospital. 2. Types patient information into computer. 3. Orders and stocks necessary supplies. 4. Attends and completes all mandatory in-services. 5. Ensure that staff attends and completes all mandatory in-services. **Minimum Qualifications:** High School or GED (Required) BLS - Basic Life Support - American Heart Association **Additional Job Description:** Work requires knowledge normally gained in 2- 3 years of education/training after High school, 2- 3 years previous Experience plus 3 -6 months of time on the job. Registration by the American Registry of Radiologic Technologists and in X-Ray and CT. Must have permanent license from the Ohio Department of Health. Work requires the ability to analyze and solve problems that require the use of basic scientific, clinical or technical principals. Examples at this level include reconciling journals and ledgers, performing relatively complex laboratory and diagnostic tests. Work requires individual contributions as well as occasional or regular direction of other employees. **Work Shift:** Evening **Scheduled Weekly Hours :** 40 **Department** Administration - Radiology Join us! ... if your passion is to work in a caring environment ... if you believe that learning is a life-long process ... if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment
    $29k-47k yearly est. 49d ago
  • Clinical Services Supervisor -Urgent Care

    Baylor Scott & White Health 4.5company rating

    Grand Prairie, TX jobs

    The Supervisor of Clinical Services coordinates all activities of assigned employees in the clinical support for a practice. Works with manager to ensure practice is managed according to established standards. Provides overall day to day leadership and supervision of clinical employees and programs. Responsibilities include a wide variety of supervisory and coordination tasks including many aspects of site clinical services. ESSENTIAL FUNCTIONS OF THE ROLE Supervises daily activities of clinical staff to ensure efficient operations, including ordering supplies for clinical area and handles duties of Medical Staff as needed. Organizes work in an efficient and cost-effective manner, ensuring continuity of service. Work includes preparation and assistance with patient examinations, preparation of treatment rooms, collection of medical data, input of information for medical records, routine patient testing, and/or adminstration of routine medications, injections, and vaccinations. Ensures employees adhere to standards of behavior, corporate policies and practices, and patient satisfaction standards as they relate to both internal and external customers. Oversees compliance, training and maintaining applicable license and certifications. Serves as clinical onsite contact for Physicians, Administration and Staff. Builds teamwork and maintains effective communication with direct reports, peers, other various departments and administration. Collaborates with leadership and necessary departments to investigate, resolve, and document resolution of patient complaints concerning services provided by practice. Implements plans with clinic leadership as they apply to the clinic staff supervised. Works with next level leadership to implement changes consistent with clinic operational plans. Routinely provides reports on operational metrics and explains variances against plan. Oversees activities including interviewing, making hiring recommendations, orienting, evaluating, coaching, team building activities, and if necessary, assisting with disciplinary actions. Maintains safety of patients, family members, staff and self during all activities. KEY SUCCESS FACTORS General understanding of health care modalities, therapies, terminology and equipment. Basic understanding of the revenue cycle and how the work unit fits into the overall scheme. Professional demeanor and appearance. Good problem solving skills. Able to relate to others including patients, employees, coworkers, senior management, vendors and general public. Demonstrated teaching and mentoring skills preferred. Able to make tactical decisions around the allocation and direction of the work of supervised employees using established guidelines, policies and procedures. Able to make effective hiring and termination recommendations. Able to train, and evaluate performance of supervised staff. General computer skills, including but not limited to: Microsoft Office, information security, scheduling and payroll systems, electronic medical documentation, and email. BENEFITS Our competitive benefits package includes the following * Immediate eligibility for health and welfare benefits * 401(k) savings plan with dollar-for-dollar match up to 5% * Tuition Reimbursement * PTO accrual beginning Day 1 Note: Benefits may vary based upon position type and/or level QUALIFICATIONS * EDUCATION - Associate's or 2 years of work experience above the minimum qualification * EXPERIENCE - 2 Years of Experience
    $40k-61k yearly est. 2d ago
  • Wellness Supervisor

    Vitality Senior Living 4.5company rating

    Louisville, KY jobs

    Vitality Living is growing, and we're seeking full-time Wellness Supervisors to join our team at our Louisville communities! At Vitality Living, we're more than just a workplace - we're a vibrant community committed to creating meaningful experiences for our residents, their families, and our team members. Here, individuality isn't just accepted - it's celebrated. Join us and bring your unique energy to Vitality! Wellness Supervisor Responsibilities: * Schedules and supervises staff in order to maximize resident care initiatives, ensures schedules are present in the timekeeping system of record, coordinates time off for team members, and ensures coverage during absences * Monitors, oversees, and administers medications as allowed per state-specific guidelines * Provides activities of daily living assistance to residents, and training and orientation to new team members, and ongoing training and in-services to current team members * Promotes positive employee relations among department team members and leads employee engagement and recognition initiatives in order to drive retention * Performs assessments and reassessments to determine resident needs and recommending appropriate service plans as needed * Performs other duties as assigned Join us today if you meet the following requirements: * Must be at least 21 years old * Maintain current professional license LPN, current CPR certification, and any other certifications as required by state or provincial regulations * 2-5 years of experience in a similar role within skilled nursing, home health, or rehabilitation settings serving older adults * Strong clinical assessment skills * Demonstrate ability to professionally and compassionately communicate effectively in English, both verbally and in writing * Ability to handle multiple tasks and prioritize * Flexibility to work various shifts, including weekends and holidays if needed Some of our benefits include: * Medical, Dental, and Vision Insurance * Paid time off * Monthly and quarterly perfect attendance bonuses * 401k Vitality Living is an equal opportunity employer where you can Be You, Be Vibrant, and Belong.
    $52k-70k yearly est. 60d+ ago
  • Wellness Supervisor - Part-Time - 8pm-5am

    Vitality Senior Living 4.5company rating

    Louisville, KY jobs

    Join Our Team at Vitality Living as a Wellness Supervisor at our Vitality Living Springdale Community in Louisville! At Vitality Living, we are more than just a place of work; we are a vibrant community dedicated to creating meaningful experiences for our residents, families, and team members. At Vitality, everyone is not only encouraged to be themselves but celebrated for it! Join us today and bring your individuality along! Wellness Supervisor Responsibilities: * Schedules and supervises staff in order to maximize resident care initiatives, ensures schedules are present in the timekeeping system of record, coordinates time off for team members, and ensures coverage during absences * Monitors, oversees, and administers medications as allowed per state specific guidelines * Provides activities of daily living assistance to residents, and training and orientation to new team members and ongoing training and in-services to current team members * Promotes positive employee relations among department team members and leads employee engagement and recognition initiatives in order to drive retention * Performs assessments and reassessments to determine resident needs and recommending appropriate service plans as needed * Performs other duties as assigned Join us today if you meet the following requirements: * Must be at least 21 years old * Must be a registered nurse or LPN, LVN or CMT in good standing * Bachelor's degree in health or human services or related field; or equivalent combination of education and experience * 2-5 years in a similar position in skilled nursing, home health and/or rehabilitation centers that serve older adults * Maintain current professional license (RN or LPN/LVN/CMT), current CPR certification, and any other certifications as required by state or provincial regulations * Demonstrate ability to professionally and compassionately communicate effectively in English, both verbally and in writing Some of our benefits include: * Monthly and quarterly perfect attendance bonuses * 401k Job Details: * Part-Time * Shift: 8 pm - 5 am Vitality Living is an equal opportunity employer where you can Be You, Be Vibrant, and Belong.
    $52k-70k yearly est. 60d+ ago
  • Supervisor Access Services - 24/7 Operations

    Baylor Scott & White Health 4.5company rating

    Lakeway, TX jobs

    The Supervisor of Access Services is responsible for ensuring the efficient operations and customer service quality for the Access Services unit within the department. This position serves as a resource to access and non-access staff with regard to revenue cycle operations. ESSENTIAL FUNCTIONS OF THE ROLE Supervises the daily activities of an assigned Access Services unit: prepares and directs schedules to ensure appropriate staffing according to patient volume 24-7, monitors attendance of team members, and schedules breaks and shifts, as necessary. Responsible and accountable for overseeing daily operations and work-flows as well as customer and department satisfaction. Ensures timely follow up and escalation recovery is performed. Monitors all outbound and inbound activities of the team according to performance standard goals. Improves quality results by evaluating processes and recommending changes. Coordinates and enforcing system policies, procedures and productivity standards. Performs routine call quality reviews on recorded or live calls according to established procedures. Performs account research to assist with system level initiatives or requests (e.g., customer complaints, incorrect estimates, administrative write-offs.) Immediately reports any performance, productivity and behavioral related issues regarding staff to management for review. Monitors financial performance of the department by ensuring financial conversations and attempts to collect are made and assists Access Services Director and Manager with flexing staff to volumes. Motivates and mentors team members to maintain a positive and productive work environment, and creates and implements goals, action plans, and incentives to drive desired production results. Performs call monitoring, coaching, training, and feedback and disciplining. Coaches, counsels and motivates employees. Serves as a role model for staff in maintaining effective communication with internal and external customers, including employees, patients, guests, insurance companies, employers, doctors and hospital personnel. Acts as an information source to ensure resolution of customer inquiries and complaints. Handles escalations on an as needed basis. Administers and handles escalation requests for system and Revenue Cycle policies (e.g., Cash Handling, Financial Assistance, Point of Service, Out of Netowrk, Limited Plan, Outpatient Valid Orders). Participates in the hiring process, and administers performance management, recognition and disciplinary actions. Assists with interviewing applicants, hiring, disciplinary actions and performance reviews. KEY SUCCESS FACTORS Requires knowledge of general insurance terminology to include, but not limited to, governmental and commercial payers. Requires basic knowledge of medical and coding terminology. Proficient typing and keyboarding skills. Basic computer skills and Microsoft Office. Demonstrated ability to work independently. Strong written and verbal communication skills. Works Independently and self-starter. Proven ability to problem-solve, perform critical thinking. Requires excellent listening, interpersonal and communication skills, and professional, pleasant and respectful telephone etiquette. Ability to maintain a professional demeanor in a highly stressful and emotional environment, to include crime, behavioral health and/or suffering patients in addition to life ordeath situations. Must be able to exhibit a high level of empathy with the ability to effectively communicate with patients and family members during traumatic events, while demonstrating exceptional customer service skills. Ability to maintain patient confidentiality in accordance with HIPPA guidelines. BENEFITS Our competitive benefits package includes the following * Immediate eligibility for health and welfare benefits * 401(k) savings plan with dollar-for-dollar match up to 5% * Tuition Reimbursement * PTO accrual beginning Day 1 Note: Benefits may vary based upon position type and/or level QUALIFICATIONS * EDUCATION - Associate's or 2 years of work experience above the minimum qualification * EXPERIENCE - 2 Years of Experience
    $40k-63k yearly est. 24d ago
  • Supervisor Access Services - 24/7 Operations

    Baylor Scott & White Health 4.5company rating

    Lakeway, TX jobs

    The Supervisor of Access Services is responsible for ensuring the efficient operations and customer service quality for the Access Services unit within the department. This position serves as a resource to access and non-access staff with regard to revenue cycle operations. **ESSENTIAL FUNCTIONS OF THE ROLE** Supervises the daily activities of an assigned Access Services unit: prepares and directs schedules to ensure appropriate staffing according to patient volume 24-7, monitors attendance of team members, and schedules breaks and shifts, as necessary. Responsible and accountable for overseeing daily operations and work-flows as well as customer and department satisfaction. Ensures timely follow up and escalation recovery is performed. Monitors all outbound and inbound activities of the team according to performance standard goals. Improves quality results by evaluating processes and recommending changes. Coordinates and enforcing system policies, procedures and productivity standards. Performs routine call quality reviews on recorded or live calls according to established procedures. Performs account research to assist with system level initiatives or requests (e.g., customer complaints, incorrect estimates, administrative write-offs.) Immediately reports any performance, productivity and behavioral related issues regarding staff to management for review. Monitors financial performance of the department by ensuring financial conversations and attempts to collect are made and assists Access Services Director and Manager with flexing staff to volumes. Motivates and mentors team members to maintain a positive and productive work environment, and creates and implements goals, action plans, and incentives to drive desired production results. Performs call monitoring, coaching, training, and feedback and disciplining. Coaches, counsels and motivates employees. Serves as a role model for staff in maintaining effective communication with internal and external customers, including employees, patients, guests, insurance companies, employers, doctors and hospital personnel. Acts as an information source to ensure resolution of customer inquiries and complaints. Handles escalations on an as needed basis. Administers and handles escalation requests for system and Revenue Cycle policies (e.g., Cash Handling, Financial Assistance, Point of Service, Out of Netowrk, Limited Plan, Outpatient Valid Orders). Participates in the hiring process, and administers performance management, recognition and disciplinary actions. Assists with interviewing applicants, hiring, disciplinary actions and performance reviews. **KEY SUCCESS FACTORS** Requires knowledge of general insurance terminology to include, but not limited to, governmental and commercial payers. Requires basic knowledge of medical and coding terminology. Proficient typing and keyboarding skills. Basic computer skills and Microsoft Office. Demonstrated ability to work independently. Strong written and verbal communication skills. Works Independently and self-starter. Proven ability to problem-solve, perform critical thinking. Requires excellent listening, interpersonal and communication skills, and professional, pleasant and respectful telephone etiquette. Ability to maintain a professional demeanor in a highly stressful and emotional environment, to include crime, behavioral health and/or suffering patients in addition to life ordeath situations. Must be able to exhibit a high level of empathy with the ability to effectively communicate with patients and family members during traumatic events, while demonstrating exceptional customer service skills. Ability to maintain patient confidentiality in accordance with HIPPA guidelines. **BENEFITS** Our competitive benefits package includes the following - Immediate eligibility for health and welfare benefits - 401(k) savings plan with dollar-for-dollar match up to 5% - Tuition Reimbursement - PTO accrual beginning Day 1 Note: Benefits may vary based upon position type and/or level **QUALIFICATIONS** - EDUCATION - Associate's or 2 years of work experience above the minimum qualification - EXPERIENCE - 2 Years of Experience As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
    $40k-63k yearly est. 3d ago
  • Medical Billing Team Lead

    Physician Services USA 4.5company rating

    Columbia, SC jobs

    Physician Services USA is seeking a detail-oriented and experienced medical billing team lead. The medical billing team lead is responsible for supervising a large billing team in ensuring accurate billing, timely submission of electronic and /or paper claims, monitoring claim status, researching rejections and denials, documenting related account activities, posting adjustments and collections of Medicare, Medicaid, Medicaid Managed Care, and commercial insurance payers. Possess leadership skills and a positive attitude towards clients, management, and co-workers. Must have the ability to detect, analyze, investigate, and solve individual billing issues. This may include research, phone calls, emails etc. to physicians, staff, insurance carriers or whomever is needed to resolve the issue. Essential Functions include but are not limited to the following: Review and submit claims daily within client practice management system. Apply incoming ERA and manual payments to patient accounts. Analyze and resolve insurance over payments and under payments. Conduct tracking/follow up on all outstanding claims. Denial resolution; including submission of medical records and appeals. Respond to patient & client direct communications with a high level of customer service. Manage qualifying collection agency accounts, if applicable. Submit monthly patient statements. May assist with client credentialing and contracting. Prepare monthly reporting for facilities and office management. Maintain monthly financial goals and office metrics. Performs other duties as assigned by the senior leadership team. Lead monthly one-on-one meetings with assigned staff. Discuss billers' productivity, accuracy, and professional development. Assist in remedying any outstanding billing issues. Identify problems and assist in corrective action / recommend solution. Provide direction and oversight to help improve day to day operations. Provide coaching and development for staff. Identify and resolve billing queries/problems. Assist with special client projects. Assist with testing, training, and implementation of new office procedures. Assist with and follow-up on credentialing. Conduct interviewing for open positions within your team and provide feedback. Complete other duties at the discretion of management. QUALIFICATIONS AND SKILLS: High school diploma or GED required Work Setting: Office Experience: Medical billing management 1 year (Preferred) Working Conditions: Prolonged periods of sitting at a desk and working on a computer. Physical demands include requirements to regularly sit, use hands and fingers, reach with hands and arms, and hear. The employee is occasionally required to stand and walk, vision abilities required include close vision, distance vision, depth perception and ability to adjust focus. Benefits: · 401(k) · Dental insurance · Vision insurance · Health insurance · Life insurance Job Type: Full-time Pay: $18.32 - $22.06 per hour Benefits: Paid time off Schedule: Monday to Friday Work Location: In person
    $18.3-22.1 hourly 39d ago

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