Office Associate jobs at Atlantic Health

Medical Office Associate Responsible for providing day-to-day support operations by performing administrative tasks and ensuring high-quality customer service to patients. Medical office associate manages both the front and back of the office, including billing support, scheduling, coding, patient communication, and filing Principal Accountabilities: Interviews patients for case histories prior to appointments. Schedules and coordinates appointments. Accurately updates and maintains patients' health records. Verifies insurance coverage and assists the billing department with processing claims. Communicates test results to patients when directed by physicians or nursing professionals. Ensures contacting patients regarding appointments, answering billing questions. Assists patients with re-scheduling appointments and other scheduling issues. Performs other related duties as assigned. Work with highest confidentially and abide HIPA compliance Qualifications Required: High School Diploma or equivalent. Preferred: Associates degree in Medical Office Management, Business, or related field. 3+ year of experience in a medical office environment or relevant area. 2+ years' administrative experience Bilingual Spanish highly preferred

The Surgical Office Specialist, provides administrative and clerical support to the department director with various functional responsibilities and assists with departmental operations as required. This position assists the department staff with issues, problems and projects as directed and responds to operational inquiries. Develops and implements office procedures and processes that support operations. This position may lead the work activities of other clerical personnel. The Surgical Office Specialist, is responsible to ensure accurate and complete scheduling of procedures, tests, and diagnostic services provided by the Atlantic City Medical Center including the Healthpark, and the Healthplex. While the Specialist position coordinates a wide variety of patient and information flow between physician offices, Pre-Admission Testing, Radiology and the Operating Room, it is responsible for understanding the initial patient registration process as well as the online tools necessary to provide patients with information regarding Precertification, referral need, co-payment, and medical necessity requirements for services to be rendered. This position also communicates and collaborates with Patient Access team members and other hospital personnel to provide quality customer service. The Specialist also is responsible to enter data for all cases/procedures and provides and supports organizational goals by providing quality customer service, participating in performance improvement efforts, and demonstrating a commitment to teamwork and cooperation. QUALIFICATIONS EDUCATION: High school diploma or equivalent required. LICENSE/CERTIFICATION: EXPERIENCE: 3 years experience in the medical field as a registrar, or office position, within a similar setting position required. Knowledge of medical terminology and computer experience with scheduling software programs and STAR is preferred. Proficiency in Clinical Applications preferred at time of hire; incumbents within position will be trained appropriately and then skill will be required for this position within 30-60 days from date of hire. WORK ENVIRONMENT This position requires sitting and working at a computer a majority of the time. The essential functions for this position are listed on the Assessment and Evaluation Tool. PERFORMANCE EXPECTATIONS Demonstrates the competencies as established on the Assessment and Evaluation Tool. REPORTING RELATIONSHIP This position reports department leadership. The above statement reflect the general details considered necessary to describe the principle functions of the job as identified and shall not be considered as a detailed description of all work requirements that may be inherent in the position. Total Rewards at AtlantiCare At AtlantiCare, we believe in supporting the whole person. Our market-competitive Total Rewards package is designed to promote the physical, emotional, social, and financial well-being of our team members. We offer a comprehensive suite of benefits and resources, including: Generous Paid Time Off (PTO) Medical, Prescription Drug, Dental & Vision Insurance Retirement Plans with employer contributions Short-Term & Long-Term Disability Coverage Life & Accidental Death & Dismemberment Insurance Tuition Reimbursement to support your educational goals Flexible Spending Accounts (FSAs) for healthcare and dependent care Wellness Programs to help you thrive Voluntary Benefits, including Pet Insurance and more Benefits offerings may vary based on position and are subject to eligibility requirements. Join a team that values your well-being and invests in your future.

Responsible for general receptionist, registration, and billing duties in a physician office setting. Mon-Tues 8am-6pm Wed - Friday 8am-5pm Principal Accountabilities: 1. Manages phones 2. Greets patients 3. Schedules/confirms appointments 4. Enters demographics & patient information 5. Verifies insurance coverage, complete forms, collect co-pays 6. Balances cash 7. Maintains schedule in EMR system, and processes pre-certs/authorizations & referrals as well as medical records releases. 8. Other related duties as assigned Atlantic Medical Group is a physician-led and physician-governed organization that delivers the highest quality health care, at the right place, the right price, and the right time. We are a multispecialty physician group with more than 1,000 doctors, nurse practitioners and physician assistants at over 300 locations throughout northern and central New Jersey and northeast Pennsylvania. Our mission is to deliver exceptional care recognizing the unique needs of all those we serve. Our vision is to achieve the best outcomes with our patients at the center of the physician-led team, driven by service, innovation and continuous learning. Our integrated network offers seamless access to Atlantic Health System's entire health care continuum and our nationally and regionally ranked hospitals. In collaboration with Atlantic Health System, several of our practices offer urgent care and walk-in services. In addition to primary care physicians, the team includes specialists that care for patients in all aspects of their health from pediatrics to geriatrics and everything in between. We make health decisions easier for patients with enhanced access to referrals. Atlantic Health System offers a competitive and comprehensive Total Rewards package that supports the health, financial security, and well-being of all team members. Offerings vary based on role level (Team Member, Director, Executive). Below is a general summary, with role-specific enhancements highlighted: Team Member Benefits * Medical, Dental, Vision, Prescription Coverage (22.5 hours per week or above for full-time and part-time team members) * Life & AD&D Insurance. * Short-Term and Long-Term Disability (with options to supplement) * 403(b) Retirement Plan: Employer match, additional non-elective contribution * PTO & Paid Sick Leave * Tuition Assistance, Advancement & Academic Advising * Parental, Adoption, Surrogacy Leave * Backup and On-Site Childcare * Well-Being Rewards * Employee Assistance Program (EAP) * Fertility Benefits, Healthy Pregnancy Program * Flexible Spending & Commuter Accounts * Pet, Home & Auto, Identity Theft and Legal Insurance ____________________________________________ Note: In Compliance with the NJ Pay Transparency Act (effective Sunday, June 1, 2025), all job postings will include the hourly wage or salary (or a range), as well as this summary of benefits. Final compensation and benefit eligibility may vary by role and employment status and will be confirmed at the time of offer. EEO STATEMENT Atlantic Health System, Inc. is an equal employment opportunity employer and federal contractor or subcontractor and therefore abides by applicable laws to protect applicants and employees from discrimination in hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral, and other aspects of employment, on the basis of race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, disability, age, genetics, or veteran status.

Medical Office Associate (Front Desk Receptionist) Responsible for providing day-to-day support operations by performing administrative tasks and ensuring high-quality customer service to patients. Medical office associate manages both the front and back of the office, including billing support, scheduling, coding, patient communication, and filing Principal Accountabilities: Interviews patients for case histories prior to appointments. Schedules and coordinates appointments. Accurately updates and maintains patients' health records. Verifies insurance coverage and assists the billing department with processing claims. Communicates test results to patients when directed by physicians or nursing professionals. Ensures contacting patients regarding appointments, answering billing questions. Assists patients with re-scheduling appointments and other scheduling issues. Performs other related duties as assigned. Work with highest confidentially and abide HIPA compliance Qualifications Required: High School Diploma or equivalent. Preferred: Associates degree in Medical Office Management, Business, or related field. 3+ year of experience in a medical office environment or relevant area. 2+ years' administrative experience

Responsible for general receptionist, registration, and billing duties in a physician office setting. Principal Accountabilities: Manages phones Greets patients Schedules/confirms appointments Enters demographics & patient information Verifies insurance coverage, complete forms, collect co-pays Balances cash Maintains schedule in EMR system, and processes pre-certs/authorizations & referrals as well as medical records releases. Other related duties as assigned Required: High School Diploma or equivalent experience Prior administrative experience in a physician practice strongly preferred Knowledge of computerized scheduling & EMR system a plus. Preferred: Excellent verbal and written communication skills Individual must be customer and employee focused, must have demonstrated ability to multi-task Proficiency with Microsoft Office suite #LI-AM1

Responsible for providing day-to-day support operations by performing administrative tasks and ensuring high-quality customer service to patients. Medical office associate manages both the front and back of the office, including billing support, scheduling, coding, patient communication, and filing This is a per diem Position in Summit NJ Principal Accountabilities: Interviews patients for case histories prior to appointments. Schedules and coordinates appointments. Accurately updates and maintains patients' health records. Verifies insurance coverage and assists the billing department with processing claims. Communicates test results to patients when directed by physicians or nursing professionals. Ensures contacting patients regarding appointments, answering billing questions. Assists patients with re-scheduling appointments and other scheduling issues. Performs other related duties as assigned. Work with highest confidentially and abide HIPA compliance Required: High School Diploma or equivalent. Preferred: Associates degree in Medical Office Management, Business, or related field. 3+ year of experience in a medical office environment or relevant area. 2+ years' administrative experience

Responsible for providing day-to-day support operations by performing administrative tasks and ensuring high-quality customer service to patients. Medical office associate manages both the front and back of the office, including billing support, scheduling, coding, patient communication, and filing This is a per diem Position in Summit NJ Principal Accountabilities: * Interviews patients for case histories prior to appointments. * Schedules and coordinates appointments. * Accurately updates and maintains patients' health records. * Verifies insurance coverage and assists the billing department with processing claims. * Communicates test results to patients when directed by physicians or nursing professionals. * Ensures contacting patients regarding appointments, answering billing questions. * Assists patients with re-scheduling appointments and other scheduling issues. * Performs other related duties as assigned. * Work with highest confidentially and abide HIPA compliance Atlantic Medical Group is a physician-led and physician-governed organization that delivers the highest quality health care, at the right place, the right price, and the right time. We are a multispecialty physician group with more than 1,000 doctors, nurse practitioners and physician assistants at over 300 locations throughout northern and central New Jersey and northeast Pennsylvania. Our mission is to deliver exceptional care recognizing the unique needs of all those we serve. Our vision is to achieve the best outcomes with our patients at the center of the physician-led team, driven by service, innovation and continuous learning. Our integrated network offers seamless access to Atlantic Health System's entire health care continuum and our nationally and regionally ranked hospitals. In collaboration with Atlantic Health System, several of our practices offer urgent care and walk-in services. In addition to primary care physicians, the team includes specialists that care for patients in all aspects of their health from pediatrics to geriatrics and everything in between. We make health decisions easier for patients with enhanced access to referrals. Atlantic Health System offers a competitive and comprehensive Total Rewards package that supports the health, financial security, and well-being of all team members. Offerings vary based on role level (Team Member, Director, Executive). Below is a general summary, with role-specific enhancements highlighted: Team Member Benefits * Medical, Dental, Vision, Prescription Coverage (22.5 hours per week or above for full-time and part-time team members) * Life & AD&D Insurance. * Short-Term and Long-Term Disability (with options to supplement) * 403(b) Retirement Plan: Employer match, additional non-elective contribution * PTO & Paid Sick Leave * Tuition Assistance, Advancement & Academic Advising * Parental, Adoption, Surrogacy Leave * Backup and On-Site Childcare * Well-Being Rewards * Employee Assistance Program (EAP) * Fertility Benefits, Healthy Pregnancy Program * Flexible Spending & Commuter Accounts * Pet, Home & Auto, Identity Theft and Legal Insurance ____________________________________________ Note: In Compliance with the NJ Pay Transparency Act (effective Sunday, June 1, 2025), all job postings will include the hourly wage or salary (or a range), as well as this summary of benefits. Final compensation and benefit eligibility may vary by role and employment status and will be confirmed at the time of offer. EEO STATEMENT Atlantic Health System, Inc. is an equal employment opportunity employer and federal contractor or subcontractor and therefore abides by applicable laws to protect applicants and employees from discrimination in hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral, and other aspects of employment, on the basis of race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, disability, age, genetics, or veteran status.

Atlantic Health is seeking for a reliable, motivated and team-oriented individual to join our outpatient Speech Pathology and Audiology site located in Raritan, NJ. This is a full time position that will come with benefits that include Medical, Paid Time Off, and Tuition Reimbursement. This position is Monday through Friday, from 8a-4p. The Medical Office Associate position plays a vital role in ensuring a positive experience for our patients by providing efficient front desk operations, exceptional customer service and administrative support to our clinical team. Principal Accountabilities: Checks patients in/out in EPIC Manages referrals Monitors and schedules PT online appointment request portal Runs estimates, collects co-pays and up front balances Addresses EPIC work queues and maintains them in good standing Manages departmental phone lines Monitors appointment reminder system Orders office and clinical supplies as needed Assists patients with problem solving issues related to scheduling, registration, insurance, copays, etc. Provides excellent customer service Completes all AHS and role specific mandatory trainings Assists with insurance responsibilities as needed (depending on site volumes) Maintains proper communication with supervisor and staff, including email correspondence and others in a timely manner Performs other administrative tasks as needed Assist with training Qualifications Required: 1. High School Diploma or equivalent experience Preferred: 1. EPIC experience 2. Previous experience in a health facility or Customer Service experience.

Atlantic Health is seeking for a reliable, motivated and team-oriented individual to join our outpatient rehabilitation site located in New Providence, NJ. This is a full time and benefitted position that includes Medical, Paid Time Off, and Tuition Reimbursement, among other perks at Atlantic Health. The Medical Office Associate position plays a vital role in ensuring a positive experience for our patients by providing efficient front desk operations, exceptional customer service and administrative support to our clinical team. Principal Accountabilities: Checks patients in/out in EPIC Transcribes orders Manages referrals Monitors and schedules PT online appointment request portal Runs estimates, collects co-pays and up front balances Addresses EPIC work queues and maintains them in good standing Manages departmental phone lines Monitors appointment reminder system Orders office and clinical supplies as needed Assists patients with problem solving issues related to scheduling, registration, insurance, copays, etc. Provides excellent customer service Completes all AHS and role specific mandatory trainings Assists with insurance responsibilities as needed (depending on site volumes) Maintains proper communication with supervisor and staff, including email correspondence and others in a timely manner Performs other administrative tasks as needed Assist with training Qualifications Required: 1. High School Diploma or equivalent experience Preferred: 1. EPIC experience 2. Relevant experience in a medical setting or Customer Service experience

Principal Accountabilities: 1. Manages phones 2. Greets patients 3. Schedules/confirms appointments 4. Enters demographics & patient information 5. Verifies insurance coverage, complete forms, collect co-pays 6. Balances cash 7. Maintains schedule in EMR system, and processes pre-certs/authorizations & referrals as well as medical records releases. 8. Other related duties as assigned Qualifications Required: 1. High School Diploma or equivalent experience 2. Prior administrative experience in a physician practice strongly preferred 3. Knowledge of computerized scheduling & EMR system a plus Preferred: 1. Excellent verbal and written communication skills 2. Individual must be customer and employee focused, must have demonstrated ability to multi-task 3. Proficiency with Microsoft Office suite

Medical Office Associate (Front Desk Receptionist) Responsible for providing day-to-day support operations by performing administrative tasks and ensuring high-quality customer service to patients. Medical office associate manages both the front and back of the office, including billing support, scheduling, coding, patient communication, and filing Principal Accountabilities: Interviews patients for case histories prior to appointments. Schedules and coordinates appointments. Accurately updates and maintains patients' health records. Verifies insurance coverage and assists the billing department with processing claims. Communicates test results to patients when directed by physicians or nursing professionals. Ensures contacting patients regarding appointments, answering billing questions. Assists patients with re-scheduling appointments and other scheduling issues. Performs other related duties as assigned. Work with highest confidentially and abide HIPA compliance Qualifications Qualifications for Internal Candidates Required: High School Diploma or equivalent. Preferred: Associates degree in Medical Office Management, Business, or related field. 3+ year of experience in a medical office environment or relevant area. 2+ years' administrative experience

At Virtua Health, we exist for one reason - to better serve you. That means being here for you in all the moments that matter, striving each day to connect you to the care you need. Whether that's wellness and prevention, experienced specialists, life-changing care, or something in-between - we are your partner in health devoted to building a healthier community. If you live or work in South Jersey, exceptional care is all around. Our medical and surgical experts are among the best in the country. We assembled more than 14,000 colleagues, including over 2,850 skilled and compassionate doctors, physician assistants, and nurse practitioners equipped with the latest technologies, treatments, and techniques to provide exceptional care close to home. A Magnet-recognized health system ranked by U.S. News and World Report, we've received multiple awards for quality, safety, and outstanding work environment. In addition to five hospitals, seven emergency departments, seven urgent care centers, and more than 280 other locations, we're committed to the well-being of the community. That means bringing life-changing resources and health services directly into our communities through our Eat Well food access program, telehealth, home health, rehabilitation, mobile screenings, paramedic programs, and convenient online scheduling. We're also affiliated with Penn Medicine for cancer and neurosciences, and the Children's Hospital of Philadelphia for pediatrics. Location: Voorhees - 1000 White Horse Rd. Remote Type: On-Site Employment Type: Employee Employment Classification: Regular Time Type: Full time Work Shift: 1st Shift (United States of America) Total Weekly Hours: 40 Additional Locations: Job Information: Summary: Coordinates, directs and monitors all daily operations of a practice front desk/physician practice under the close overview and supervision of the Office Manager/or Practice Administrator. Responsible for monitoring billing system reports to assure that all issues are resolved in a timely manner. Coordinates the flow of the office, reviews quality of work performed, addresses and trains staff in problem areas. Position Responsibilities: • Monitors and/or performs daily input of charges, payments, bank deposits by checking against daily report and updating computer system. • Oversees daily completion of billing functions, ensuring that billing and accounting controls are in place by following policy and procedure. • Monitors Practice Management reports, completes finance log and billing reports. Communicates and completes requests for VMG/IDX billing related issues. • Provides administrative support to Physicians by typing correspondence and memos, posting and maintaining staff schedules and posting VMG-related information. • Maintains practice PTO calendar, physician master schedules for patient appointments, procedures and surgeries as well as staff work schedules. Assists practice administrator with staff meeting minutes, preparation of meeting agendas, etc. • Acts as a liaison between physician and patient by obtaining pre-certs and authorizations from insurers Acts as liaison between office personnel, Virtua and all external parties to ensure an Outstanding Patient Experience. • Processes, and files, maintains contacts with vendors to ensure appearance, functionality and safety of the practice. Conversant with OSHA and CLIA regulations for free standing medical facilities. • Cycle, resource management, personnel management, etc.). Maintains documentation of licenses and certifications (i.e. Safety Day Training, State Medical License, CDS and DEA license renewals, ACLS certification, etc.) • Assists Practice Administrator with budget creation, monitoring expenses and reviewing monthly financial reports to ensure budget compliance. Reports variances and takes appropriate correction action. • Responsible for ordering and maintaining par levels for office and clinical supplies. • Additional responsibilities may include processing program registration fees, mileage, and business expenses for professional staff. • Maintains office equipment and department/system policy manuals. • Tracks and monitors support staff performance. Documents staff behaviors/skill set levels. Assists Practice Administrator with BPR preparation for support staff. Position Qualifications Required / Experience Required: 2+ years of medical office experience required. 1-3 years lead or supervisory experience in a medical practice preferred. Knowledgeable in insurance (ICD-9 CPT coding, Medicare regulations, state regulations, JCAHO, CLIA, DOH and OSHA regulations preferred). Excellent customer service and communication skills. Required Education: High School Graduate or equivalent required. Associate's degree preferred. 4 year college degree a plus. Hourly Rate: $21.21 - $31.81 The actual salary/rate will vary based on applicant's experience as well as internal equity and alignment with market data.Virtua offers a comprehensive package of benefits for full-time and part-time colleagues, including, but not limited to: medical/prescription, dental and vision insurance; health and dependent care flexible spending accounts; 403(b) (401(k) subject to collective bargaining agreement); paid time off, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, colleague and dependent life insurance and supplemental life and AD&D insurance; tuition assistance, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies. For more benefits information click here.

At Virtua Health, we exist for one reason - to better serve you. That means being here for you in all the moments that matter, striving each day to connect you to the care you need. Whether that's wellness and prevention, experienced specialists, life-changing care, or something in-between - we are your partner in health devoted to building a healthier community. If you live or work in South Jersey, exceptional care is all around. Our medical and surgical experts are among the best in the country. We assembled more than 14,000 colleagues, including over 2,850 skilled and compassionate doctors, physician assistants, and nurse practitioners equipped with the latest technologies, treatments, and techniques to provide exceptional care close to home. A Magnet-recognized health system ranked by U.S. News and World Report, we've received multiple awards for quality, safety, and outstanding work environment. In addition to five hospitals, seven emergency departments, seven urgent care centers, and more than 280 other locations, we're committed to the well-being of the community. That means bringing life-changing resources and health services directly into our communities through our Eat Well food access program, telehealth, home health, rehabilitation, mobile screenings, paramedic programs, and convenient online scheduling. We're also affiliated with Penn Medicine for cancer and neurosciences, and the Children's Hospital of Philadelphia for pediatrics. Location: Willingboro - 1113 Hospital Dr, E Bldg Remote Type: On-Site Employment Type: Employee Employment Classification: Regular Time Type: Full time Work Shift: 1st Shift (United States of America) Total Weekly Hours: 40 Additional Locations: Job Information: Summary: Performs medical office duties including verifying insurance, answering phones, scheduling patient appointments, registering patients, and entering all billing information into system. Collects co-pays and performs pre-certifications and filing. Position Responsibilities: • Answers and screens phone calls by third ring. Directs all calls to appropriate staff member, ensuring all information is accurate. • Responsible for scheduling patient appointments and registering patients, including updating and verifying all system demographics and insurance information. • Performs billing functions such as entering charges and payments, collecting co-pays, reconciling batches and preparing deposits. • Responsible for preparing referrals and obtaining pre-certifications as required. • May train and direct office assistants at sites, including preparation of work and training schedules. Acts as office resource and mentoring role model. Position Qualifications Required / Experience Required: Excellent communication and customer service skills. Must have strong multi-tasking abilities and computer literacy. 0-2 years Medical Office experience. Required Education: HS diploma or equivalent. Hourly Rate: $17.97 - $25.20 The actual salary/rate will vary based on applicant's experience as well as internal equity and alignment with market data.Virtua offers a comprehensive package of benefits for full-time and part-time colleagues, including, but not limited to: medical/prescription, dental and vision insurance; health and dependent care flexible spending accounts; 403(b) (401(k) subject to collective bargaining agreement); paid time off, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, colleague and dependent life insurance and supplemental life and AD&D insurance; tuition assistance, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies. For more benefits information click here.

The Specialist ensures the timely and organized scheduling of patient appointments, verifies patient insurance information, enters client information into the computer, and provides accurate financial information to clients. The Specialist also processes all patient accounts for their designated area in order to procure payments from third party and patient pay accounts. This position also ensures the accuracy of patient records, and compliance with State and Federal Regulations. The Representative verifies patient insurance, collects deductibles, and arranges payment plans. This position assists patients with questions regarding bills, insurance and alternative payment plans. The Specialist also performs activities related to denials, unresolved payments and refunds. Performs activities related to denial, unresolved payment and refund functions for the Surgery Center Business Office Department in coordination with other revenue cycle functions to meet customer requirements, maximize revenue collection, and achieve best practice targets. QUALIFICATIONS EDUCATION: * High School Diploma is required. One or two years of college preferred. EXPERIENCE: * At least 2 years hospital business office experience or a minimum of 3 year experience in the collection field. * Overall knowledge of business office procedures and hospital policies. General knowledge of third party payer's collection procedures, and collection laws. * Excellent telephone communication skills. Computer literacy required. * Working knowledge/familiarity of basic medical terminology. * Customer service oriented, which includes the ability to interact professionally and handle sensitive information/issues in a confidential, respectful, assertive and empathetic manner in difficult interpersonal situations. CERTIFICATION/LICENSURE: * No certification, registration, or licensure required. . PERFORMANCE EXPECTATIONS Demonstrates the competencies as established on the Assessment and Evaluation Tool for this position. WORK ENVIRONMENT This position requires sitting, standing, walking, stooping and crouching for the majority of the workday. Works with such equipment as computer terminal, fax machine, printer and copier. The essential functions for this position are listed on the Assessment and Evaluation Tool. REPORTING RELATIONSHIP This position reports department leadership and supervises incumbents as assigned. The above statement reflect the general details considered necessary to describe the principle functions of the job as identified and shall not be considered as a detailed description of all work requirements that may be inherent in the position.

Performs activities related to denials, unresolved payments and refunds. Performs activities related to denial, unresolved payment and refund functions for the Patient Accounting Department in coordination with other revenue cycle functions to meet customer requirements, maximize revenue collection, and achieve best practice targets. QUALIFICATIONS EDUCATION: * High School Diploma is required. One or two years of college preferred. EXPERIENCE: * At least 1 year hospital business office experience or a minimum of 3 year experience in the collection field. * Overall knowledge of business office procedures and hospital policies. General knowledge of third party payors, collection procedures, and collection laws. * Excellent telephone communication skills. Computer literacy required. * Working knowledge/familiarity of basic medical terminology. * Customer service oriented, which includes the ability to interact professionally and handle sensitive information/issues in a confidential, respectful, assertive and empathetic manner in difficult interpersonal situations. CERTIFICATION/LICENSURE: * No certification, registration, or licensure required. PERFORMANCE EXPECTATIONS Demonstrates the competencies as established on the Assessment and Evaluation Tool for this position. WORK ENVIRONMENT This position requires sitting, standing, walking, stooping and crouching for the majority of the workday. Works with such equipment as computer terminal, fax machine, printer and copier. The essential functions for this position are listed on the Assessment and Evaluation Tool. REPORTING RELATIONSHIP This position reports to department leadership. The above statement reflects the general details considered necessary to describe the principle functions of the job as identified and shall not be considered as a detailed description of all work requirements that may be inherent in the position. Total Rewards at AtlantiCare At AtlantiCare, we believe in supporting the whole person. Our market-competitive Total Rewards package is designed to promote the physical, emotional, social, and financial well-being of our team members. We offer a comprehensive suite of benefits and resources, including: Generous Paid Time Off (PTO) Medical, Prescription Drug, Dental & Vision Insurance Retirement Plans with employer contributions Short-Term & Long-Term Disability Coverage Life & Accidental Death & Dismemberment Insurance Tuition Reimbursement to support your educational goals Flexible Spending Accounts (FSAs) for healthcare and dependent care Wellness Programs to help you thrive Voluntary Benefits, including Pet Insurance and more Benefits offerings may vary based on position and are subject to eligibility requirements. Join a team that values your well-being and invests in your future.

At Virtua Health, we exist for one reason - to better serve you. That means being here for you in all the moments that matter, striving each day to connect you to the care you need. Whether that's wellness and prevention, experienced specialists, life-changing care, or something in-between - we are your partner in health devoted to building a healthier community. If you live or work in South Jersey, exceptional care is all around. Our medical and surgical experts are among the best in the country. We assembled more than 14,000 colleagues, including over 2,850 skilled and compassionate doctors, physician assistants, and nurse practitioners equipped with the latest technologies, treatments, and techniques to provide exceptional care close to home. A Magnet-recognized health system ranked by U.S. News and World Report, we've received multiple awards for quality, safety, and outstanding work environment. In addition to five hospitals, seven emergency departments, seven urgent care centers, and more than 280 other locations, we're committed to the well-being of the community. That means bringing life-changing resources and health services directly into our communities through our Eat Well food access program, telehealth, home health, rehabilitation, mobile screenings, paramedic programs, and convenient online scheduling. We're also affiliated with Penn Medicine for cancer and neurosciences, and the Children's Hospital of Philadelphia for pediatrics. Location: Voorhees - 100 Bowman Drive Remote Type: On-Site Employment Type: Employee Employment Classification: Regular Time Type: Part time Work Shift: 1st Shift (United States of America) Total Weekly Hours: 20 Additional Locations: Mount Holly - 175 Madison Avenue, Sewell - 239 Hurffville-Crosskeys Rd - Suite 360 Job Information: Summary: Performs medical office duties including verifying insurance, answering phones, scheduling patient appointments, registering patients, and entering all billing information into system. Collects co-pays and performs pre-certifications and filing. Position Responsibilities: • Answers and screens phone calls by third ring. Directs all calls to appropriate staff member, ensuring all information is accurate. • Responsible for scheduling patient appointments and registering patients, including updating and verifying all system demographics and insurance information. • Performs billing functions such as entering charges and payments, collecting co-pays, reconciling batches and preparing deposits. • Responsible for preparing referrals and obtaining pre-certifications as required. • May train and direct office assistants at sites, including preparation of work and training schedules. Acts as office resource and mentoring role model. Position Qualifications Required / Experience Required: Excellent communication and customer service skills. Must have strong multi-tasking abilities and computer literacy. 1-2 years Medical Office experience. Required Education: HS diploma or equivalent. Hourly Rate: $17.97 - $25.20 The actual salary/rate will vary based on applicant's experience as well as internal equity and alignment with market data.Virtua offers a comprehensive package of benefits for full-time and part-time colleagues, including, but not limited to: medical/prescription, dental and vision insurance; health and dependent care flexible spending accounts; 403(b) (401(k) subject to collective bargaining agreement); paid time off, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, colleague and dependent life insurance and supplemental life and AD&D insurance; tuition assistance, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies. For more benefits information click here.

Medical Office Associate II (Front Desk Receptionist) Responsible for providing day-to-day support operations by performing administrative tasks and ensuring high-quality customer service to patients. Medical office associate manages both the front and back of the office, including billing support, scheduling, coding, patient communication, and filing Principal Accountabilities: (including but not limited to) Interviews patients for case histories prior to appointments. Schedules and coordinates appointments. Accurately updates and maintains patients' health records. Verifies insurance coverage and assists the billing department with processing claims. Communicates test results to patients when directed by physicians or nursing professionals. Ensures contacting patients regarding appointments, answering billing questions. Assists patients with re-scheduling appointments and other scheduling issues. Performs other related duties as assigned. Work with highest confidentially and abide HIPPA compliance Qualifications Schedule: Full time, Days Monday - Friday 8am - 4pm Required: High School Diploma or equivalent. Preferred: Associates degree in Medical Office Management, Business, or related field. Proficiency with Microsoft Office suite Excellent verbal and written communication skills Individual must be customer and employee focused, must have demonstrated ability to multi-task Relevant Experience: 3+ years of experience in a medical office environment or relevant area. 2+ years administrative experience

The Surgical Office Specialist, provides administrative and clerical support to the department director with various functional responsibilities and assists with departmental operations as required. This position assists the department staff with issues, problems and projects as directed and responds to operational inquiries. Develops and implements office procedures and processes that support operations. This position may lead the work activities of other clerical personnel. The Surgical Office Specialist, is responsible to ensure accurate and complete scheduling of procedures, tests, and diagnostic services provided by the Atlantic City Medical Center including the Healthpark, and the Healthplex. While the Specialist position coordinates a wide variety of patient and information flow between physician offices, Pre-Admission Testing, Radiology and the Operating Room, it is responsible for understanding the initial patient registration process as well as the online tools necessary to provide patients with information regarding Precertification, referral need, co-payment, and medical necessity requirements for services to be rendered. This position also communicates and collaborates with Patient Access team members and other hospital personnel to provide quality customer service. The Specialist also is responsible to enter data for all cases/procedures and provides and supports organizational goals by providing quality customer service, participating in performance improvement efforts, and demonstrating a commitment to teamwork and cooperation. QUALIFICATIONS EDUCATION: High school diploma or equivalent required. LICENSE/CERTIFICATION: EXPERIENCE: 3 years experience in the medical field as a registrar, or office position, within a similar setting position required. Knowledge of medical terminology and computer experience with scheduling software programs and STAR is preferred. Proficiency in Clinical Applications preferred at time of hire; incumbents within position will be trained appropriately and then skill will be required for this position within 30-60 days from date of hire. WORK ENVIRONMENT This position requires sitting and working at a computer a majority of the time. The essential functions for this position are listed on the Assessment and Evaluation Tool. PERFORMANCE EXPECTATIONS Demonstrates the competencies as established on the Assessment and Evaluation Tool. REPORTING RELATIONSHIP This position reports department leadership. The above statement reflect the general details considered necessary to describe the principle functions of the job as identified and shall not be considered as a detailed description of all work requirements that may be inherent in the position. Total Rewards at AtlantiCare At AtlantiCare, we believe in supporting the whole person. Our market-competitive Total Rewards package is designed to promote the physical, emotional, social, and financial well-being of our team members. We offer a comprehensive suite of benefits and resources, including: Generous Paid Time Off (PTO) Medical, Prescription Drug, Dental & Vision Insurance Retirement Plans with employer contributions Short-Term & Long-Term Disability Coverage Life & Accidental Death & Dismemberment Insurance Tuition Reimbursement to support your educational goals Flexible Spending Accounts (FSAs) for healthcare and dependent care Wellness Programs to help you thrive Voluntary Benefits, including Pet Insurance and more Benefits offerings may vary based on position and are subject to eligibility requirements. Join a team that values your well-being and invests in your future.

Principle Accountabilities: Process payments on behalf of patients and customers, including sending invoices and collecting due payments. Responsible for all aspects of insurance billing, including obtaining pre-authorizations, insurance verification and resolving denial instance and working with billing teams to resolve patient issues. Monitors Chambers accounting and billing email boxes. Processes internal and external medical record requests. Answers all patient or insurance inquiries or issues pertaining to patient/client accounts. Maintain organized financial records to aide in reporting and calculating bill totals. Cross-trains and provides relief for Account Payable, Purchasing, and Billing functions as necessary. Ensures check deposits and EPIC TOS statements are accurate and thoroughly reconciled. Pays bills through the ASCS and OnBase systems according to policy. Orders supplies for Chambers Center. Handles donation process and requests. Month end reporting as assigned. Other duties as assigned. Qualifications Qualifications: High School Diploma or equivalent Minimum of 2-3 years of experience in medical billing and insurance claim collections in physician practice strongly preferred Experience with Chiropractic Care or Acupuncture billing strongly preferred Knowledge of computerized scheduling (MindBody) & EMR (Epic) system a plus Competencies: Excellent verbal and written communication skills Positive attitude Experience performing healthcare patient registration preferred A strong customer service focus with the ability to develop effective working relationships, required. Current knowledge of clinical practices, insurance billing and related practices, required.