Office Associate jobs at Atlantic Health

The Medical Office Receptionist is responsible for performing general receptionist, registration, Surgical Scheduling and billing duties in a physician office setting. This role ensures a positive patient experience by managing front desk operations efficiently and accurately. The team member will work across both Metuchen and Bayonne locations. Principal Accountabilities: Answer and manage incoming phone calls. Greet and assist patients upon arrival. Schedule and confirm patient appointments. Enter patient demographics and information into the system. Verify insurance coverage, complete necessary forms, and collect co-pays. Balance cash transactions daily. Maintain schedules in the EMR system and process pre-certifications, authorizations, referrals, and medical record releases. Perform other related duties as assigned. Required Qualifications: High School Diploma or equivalent experience. Associate Degree in Healthcare Administration (preferred). Preferred Qualifications: Excellent verbal and written communication skills. Strong customer service orientation and ability to work collaboratively. Demonstrated ability to multi-task in a fast-paced environment. Proficiency with Microsoft Office Suite. Prior administrative experience in a physician practice. Knowledge of computerized scheduling and EMR systems is a plus. Procedure Scheduling knowledge.

The Surgical Office Specialist, provides administrative and clerical support to the department director with various functional responsibilities and assists with departmental operations as required. This position assists the department staff with issues, problems and projects as directed and responds to operational inquiries. Develops and implements office procedures and processes that support operations. This position may lead the work activities of other clerical personnel. The Surgical Office Specialist, is responsible to ensure accurate and complete scheduling of procedures, tests, and diagnostic services provided by the Atlantic City Medical Center including the Healthpark, and the Healthplex. While the Specialist position coordinates a wide variety of patient and information flow between physician offices, Pre-Admission Testing, Radiology and the Operating Room, it is responsible for understanding the initial patient registration process as well as the online tools necessary to provide patients with information regarding Precertification, referral need, co-payment, and medical necessity requirements for services to be rendered. This position also communicates and collaborates with Patient Access team members and other hospital personnel to provide quality customer service. The Specialist also is responsible to enter data for all cases/procedures and provides and supports organizational goals by providing quality customer service, participating in performance improvement efforts, and demonstrating a commitment to teamwork and cooperation. QUALIFICATIONS EDUCATION: High school diploma or equivalent required. LICENSE/CERTIFICATION: EXPERIENCE: 3 years experience in the medical field as a registrar, or office position, within a similar setting position required. Knowledge of medical terminology and computer experience with scheduling software programs and STAR is preferred. Proficiency in Clinical Applications preferred at time of hire; incumbents within position will be trained appropriately and then skill will be required for this position within 30-60 days from date of hire. WORK ENVIRONMENT This position requires sitting and working at a computer a majority of the time. The essential functions for this position are listed on the Assessment and Evaluation Tool. PERFORMANCE EXPECTATIONS Demonstrates the competencies as established on the Assessment and Evaluation Tool. REPORTING RELATIONSHIP This position reports department leadership. The above statement reflect the general details considered necessary to describe the principle functions of the job as identified and shall not be considered as a detailed description of all work requirements that may be inherent in the position. Total Rewards at AtlantiCare At AtlantiCare, we believe in supporting the whole person. Our market-competitive Total Rewards package is designed to promote the physical, emotional, social, and financial well-being of our team members. We offer a comprehensive suite of benefits and resources, including: Generous Paid Time Off (PTO) Medical, Prescription Drug, Dental & Vision Insurance Retirement Plans with employer contributions Short-Term & Long-Term Disability Coverage Life & Accidental Death & Dismemberment Insurance Tuition Reimbursement to support your educational goals Flexible Spending Accounts (FSAs) for healthcare and dependent care Wellness Programs to help you thrive Voluntary Benefits, including Pet Insurance and more Benefits offerings may vary based on position and are subject to eligibility requirements. Join a team that values your well-being and invests in your future.

Principal Accountabilities: 1. Triages patient phone calls to the appropriate staff. 2. Schedules and coordinates appointments. 3. Accurately updates and maintains patients' health records. 4. Verifies insurance coverage and properly registers the patient in the electronic medical record. 5. Communicates test results to patients when directed by physicians or nursing professionals. 6. Ensures contacting patients regarding appointments, giving instructions for the visit when appropriate. 8. Assists patients with re-scheduling appointments and other scheduling issues. 9. Performs other related duties as assigned. Required: 1. High School Diploma or equivalent. 2. 2+ years' administrative experience Preferred: 1. Associates degree in Medical Office Management, Business, or related field. 2. 1 year of experience in a medical office environment or relevant area.

Principal Accountabilities: 1. Manages phones 2. Greets patients 3. Schedules/confirms appointments 4. Enters demographics & patient information 5. Verifies insurance coverage, complete forms, collect co-pays 6. Balances cash 7. Maintains schedule in EMR system, and processes pre-certs/authorizations & referrals as well as medical records releases. 8. Other related duties as assigned Atlantic Medical Group is a physician-led and physician-governed organization that delivers the highest quality health care, at the right place, the right price, and the right time. We are a multispecialty physician group with more than 1,000 doctors, nurse practitioners and physician assistants at over 300 locations throughout northern and central New Jersey and northeast Pennsylvania. Our mission is to deliver exceptional care recognizing the unique needs of all those we serve. Our vision is to achieve the best outcomes with our patients at the center of the physician-led team, driven by service, innovation and continuous learning. Our integrated network offers seamless access to Atlantic Health System's entire health care continuum and our nationally and regionally ranked hospitals. In collaboration with Atlantic Health System, several of our practices offer urgent care and walk-in services. In addition to primary care physicians, the team includes specialists that care for patients in all aspects of their health from pediatrics to geriatrics and everything in between. We make health decisions easier for patients with enhanced access to referrals. Atlantic Health System offers a competitive and comprehensive Total Rewards package that supports the health, financial security, and well-being of all team members. Offerings vary based on role level (Team Member, Director, Executive). Below is a general summary, with role-specific enhancements highlighted: Team Member Benefits * Medical, Dental, Vision, Prescription Coverage (22.5 hours per week or above for full-time and part-time team members) * Life & AD&D Insurance. * Short-Term and Long-Term Disability (with options to supplement) * 403(b) Retirement Plan: Employer match, additional non-elective contribution * PTO & Paid Sick Leave * Tuition Assistance, Advancement & Academic Advising * Parental, Adoption, Surrogacy Leave * Backup and On-Site Childcare * Well-Being Rewards * Employee Assistance Program (EAP) * Fertility Benefits, Healthy Pregnancy Program * Flexible Spending & Commuter Accounts * Pet, Home & Auto, Identity Theft and Legal Insurance ____________________________________________ Note: In Compliance with the NJ Pay Transparency Act (effective Sunday, June 1, 2025), all job postings will include the hourly wage or salary (or a range), as well as this summary of benefits. Final compensation and benefit eligibility may vary by role and employment status and will be confirmed at the time of offer. EEO STATEMENT Atlantic Health System, Inc. is an equal employment opportunity employer and federal contractor or subcontractor and therefore abides by applicable laws to protect applicants and employees from discrimination in hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral, and other aspects of employment, on the basis of race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, disability, age, genetics, or veteran status.

Principal Accountabilities: 1. Manages phones 2. Greets patients 3. Schedules/confirms appointments 4. Enters demographics & patient information 5. Verifies insurance coverage, complete forms, collect co-pays 6. Balances cash 7. Maintains schedule in EMR system, and processes pre-certs/authorizations & referrals as well as medical records releases. 8. Other related duties as assigned Required: 1. High School Diploma or equivalent experience 2. Prior administrative experience in a physician practice strongly preferred 3. Knowledge of computerized scheduling & EMR system a plus Preferred: 1. Excellent verbal and written communication skills 2. Individual must be customer and employee focused, must have demonstrated ability to multi-task 3. Proficiency with Microsoft Office suite

The Medical Office Receptionist is responsible for performing general receptionist, registration, Surgical Scheduling and billing duties in a physician office setting. This role ensures a positive patient experience by managing front desk operations efficiently and accurately. The team member will work across both Metuchen and Bayonne locations. Principal Accountabilities: * Answer and manage incoming phone calls. * Greet and assist patients upon arrival. * Schedule and confirm patient appointments. * Enter patient demographics and information into the system. * Verify insurance coverage, complete necessary forms, and collect co-pays. * Balance cash transactions daily. * Maintain schedules in the EMR system and process pre-certifications, authorizations, referrals, and medical record releases. * Perform other related duties as assigned. Atlantic Medical Group is a physician-led and physician-governed organization that delivers the highest quality health care, at the right place, the right price, and the right time. We are a multispecialty physician group with more than 1,000 doctors, nurse practitioners and physician assistants at over 300 locations throughout northern and central New Jersey and northeast Pennsylvania. Our mission is to deliver exceptional care recognizing the unique needs of all those we serve. Our vision is to achieve the best outcomes with our patients at the center of the physician-led team, driven by service, innovation and continuous learning. Our integrated network offers seamless access to Atlantic Health System's entire health care continuum and our nationally and regionally ranked hospitals. In collaboration with Atlantic Health System, several of our practices offer urgent care and walk-in services. In addition to primary care physicians, the team includes specialists that care for patients in all aspects of their health from pediatrics to geriatrics and everything in between. We make health decisions easier for patients with enhanced access to referrals. Atlantic Health System offers a competitive and comprehensive Total Rewards package that supports the health, financial security, and well-being of all team members. Offerings vary based on role level (Team Member, Director, Executive). Below is a general summary, with role-specific enhancements highlighted: Team Member Benefits * Medical, Dental, Vision, Prescription Coverage (22.5 hours per week or above for full-time and part-time team members) * Life & AD&D Insurance. * Short-Term and Long-Term Disability (with options to supplement) * 403(b) Retirement Plan: Employer match, additional non-elective contribution * PTO & Paid Sick Leave * Tuition Assistance, Advancement & Academic Advising * Parental, Adoption, Surrogacy Leave * Backup and On-Site Childcare * Well-Being Rewards * Employee Assistance Program (EAP) * Fertility Benefits, Healthy Pregnancy Program * Flexible Spending & Commuter Accounts * Pet, Home & Auto, Identity Theft and Legal Insurance ____________________________________________ Note: In Compliance with the NJ Pay Transparency Act (effective Sunday, June 1, 2025), all job postings will include the hourly wage or salary (or a range), as well as this summary of benefits. Final compensation and benefit eligibility may vary by role and employment status and will be confirmed at the time of offer. EEO STATEMENT Atlantic Health System, Inc. is an equal employment opportunity employer and federal contractor or subcontractor and therefore abides by applicable laws to protect applicants and employees from discrimination in hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral, and other aspects of employment, on the basis of race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, disability, age, genetics, or veteran status.

The Medical Office Receptionist is responsible for performing general receptionist, registration, Surgical Scheduling and billing duties in a physician office setting. This role ensures a positive patient experience by managing front desk operations efficiently and accurately. The team member will work across both Metuchen and Bayonne locations. Principal Accountabilities: Answer and manage incoming phone calls. Greet and assist patients upon arrival. Schedule and confirm patient appointments. Enter patient demographics and information into the system. Verify insurance coverage, complete necessary forms, and collect co-pays. Balance cash transactions daily. Maintain schedules in the EMR system and process pre-certifications, authorizations, referrals, and medical record releases. Perform other related duties as assigned. Required Qualifications: High School Diploma or equivalent experience. Associate Degree in Healthcare Administration (preferred). Preferred Qualifications: Excellent verbal and written communication skills. Strong customer service orientation and ability to work collaboratively. Demonstrated ability to multi-task in a fast-paced environment. Proficiency with Microsoft Office Suite. Prior administrative experience in a physician practice. Knowledge of computerized scheduling and EMR systems is a plus. Procedure Scheduling knowledge.

The Multispecialty Office Supervisor directly manages the daily operations and staff of each practicing medical program at a given location(s). The Supervisor coordinates appropriate staff coverage optimizing facility occupancy to create an ideal patient and customer experience. The supervisor coordinates recruitment of Client Service Representatives and Medical Assistants across the various medical specialties and manages the team to work in concert cross covering to ensure a higher level of staff engagement. The supervisor orients, trains and evaluates the staff and is responsible for both staff recognition and any necessary disciplinary actions including proper documentation. The Medical Practice Office Supervisor provides administrative and clerical support to the department managers and director with various functional responsibilities and assists with direct program operations as required. The Medical Office Supervisor assists the various specialties through the development, implementation and adherence to office procedures and processes that support optimal patient care in a multidisciplinary setting. The Medical Office Supervisor directs the work activities of the all program personnel. This position supports organizational goals by providing quality customer service, participating in performance improvement efforts and demonstrating a commitment to team work and cooperation. QUALIFICATIONS EDUCATION: High School Diploma or equivalent required. Associate's degree or specialized secretarial training or medical office billing training preferred. Supervisory experience preferred. LICENSE/CERTIFICATION: EXPERIENCE: Minimum 5-7 years secretarial experience required or combined medical office and medical billing experience required, preferably within a multi-functional office. Well-developed communication, interpersonal and organizational skills required. Proficiency with computer applications required. Knowledge of medical terminology and/or transcription may be required within some medical departments. Proficiency in Clinical Applications preferred at time of hire; incumbents within position will be trained appropriately and then skill will be required for this position within 30-60 days from date of hire. PERFORMANCE EXPECTATIONS Demonstrates the competencies as established on the Assessment and Evaluation Tool. WORK ENVIRONMENT Potential for exposure to the hazards and risk of the hospital environment, including exposure to infectious disease, hazardous substances, and potential injury. Position requires desk/computer work for a majority of the time. Requires some walking and standing and occasional lifting up to 20 lbs. Position requires increased amounts of repetitive motion with regard to typing. The essential functions for this position are listed on the Assessment and Evaluation Tool. REPORTING RELATIONSHIP Reports to department leadership and supervises incumbents as assigned. The above statement reflect the general details considered necessary to describe the principle functions of the job as identified and shall not be considered as a detailed description of all work requirements that may be inherent in the position. Total Rewards at AtlantiCare At AtlantiCare, we believe in supporting the whole person. Our market-competitive Total Rewards package is designed to promote the physical, emotional, social, and financial well-being of our team members. We offer a comprehensive suite of benefits and resources, including: Generous Paid Time Off (PTO) Medical, Prescription Drug, Dental & Vision Insurance Retirement Plans with employer contributions Short-Term & Long-Term Disability Coverage Life & Accidental Death & Dismemberment Insurance Tuition Reimbursement to support your educational goals Flexible Spending Accounts (FSAs) for healthcare and dependent care Wellness Programs to help you thrive Voluntary Benefits, including Pet Insurance and more Benefits offerings may vary based on position and are subject to eligibility requirements. Join a team that values your well-being and invests in your future.

Join Our Team at New Bridge Medical Center!** We are dedicated to providing high-quality, compassionate care to our diverse community. As a leading healthcare provider, we offer a supportive and inclusive work environment. If you're passionate about making a difference and thrive in a collaborative setting, New Bridge Medical Center is looking for an Office Assistant. Job Duties Assembles, maintains, files and labels charts. Photocopies forms, charts and documents. Receives and screens visitors and callers to the Physician Private Practice. Accompanies patients to the waiting rooms. Picks up and distributes reports and mail. Relays telephone and voice mail messages and contacts patients for appointments as needed. Uses computer equipment to register patients for office visits with the physicians. Collects office copayments, logs receipts in book, gives receipt to patient. Collects financial face sheets for physicians, Xeroxing copies of insurance cards for face sheets. Monitors and stores office supplies and printed forms as needed. Monitors and maintains drinking cup supplies. Reports any shortages to Manager. Provides safety assistance in emergency situations. All interactions should be timely, professional, caring, and respectful in accordance with Customer Service Performance expectations. Maintains established departmental policies and procedures, objectives, quality assurance program, safety, environmental, and infection control standards. Understands and adheres to the Medical Group's Code of Conduct. Familiar with the Medical Group's Mission, Vision, and Values Statements. Performs other related duties as required. Position Qualifications Experience 1-2 years of experience as a medical office coordinator or any hospital clerical experience Skills Good oral and written communication skills. Good interpersonal and customer service skills. Good multi-tasking abilities. Speaks, reads and writes English to the extent required by the position. Education Bachelor's degree preferred Salary commensurate with experience within posted range $35,000-$48,000/Year We provide a comprehensive benefits package, including a competitive medical, dental, and vision plans. We prioritize work-life balance with a generous time off policy that includes ample vacation days, personal time, sick leave and nine paid holidays. Additionally, we are committed to the personal and professional growth of our employees, offering robust tuition reimbursement and continuing education programs to help support our employees ongoing development.

Principal Accountabilities: 1. Manages phones 2. Greets patients 3. Schedules/confirms appointments 4. Enters demographics & patient information 5. Verifies insurance coverage, complete forms, collect co-pays 6. Balances cash 7. Maintains schedule in EMR system, and processes pre-certs/authorizations & referrals as well as medical records releases. 8. Other related duties as assigned Required: 1. High School Diploma or equivalent experience 2. Prior administrative experience in a physician practice strongly preferred 3. Knowledge of computerized scheduling & EMR system a plus Preferred: 1. Excellent verbal and written communication skills 2. Individual must be customer and employee focused, must have demonstrated ability to multi-task 3. Proficiency with Microsoft Office suite

Responsible for providing day-to-day support operations by performing administrative tasks and ensuring high-quality customer service to patients. Medical office associate manages both the front and back of the office, including billing support, scheduling, coding, patient communication, and filing This is a per diem Position in Summit NJ Principal Accountabilities: Interviews patients for case histories prior to appointments. Schedules and coordinates appointments. Accurately updates and maintains patients' health records. Verifies insurance coverage and assists the billing department with processing claims. Communicates test results to patients when directed by physicians or nursing professionals. Ensures contacting patients regarding appointments, answering billing questions. Assists patients with re-scheduling appointments and other scheduling issues. Performs other related duties as assigned. Work with highest confidentially and abide HIPA compliance Required: High School Diploma or equivalent. Preferred: Associates degree in Medical Office Management, Business, or related field. 3+ year of experience in a medical office environment or relevant area. 2+ years' administrative experience

Principal Accountabilities: 1. Manages phones 2. Greets patients 3. Schedules/confirms appointments 4. Enters demographics & patient information 5. Verifies insurance coverage, complete forms, collect co-pays 6. Balances cash 7. Maintains schedule in EMR system, and processes pre-certs/authorizations & referrals as well as medical records releases. 8. Other related duties as assigned Atlantic Medical Group is a physician-led and physician-governed organization that delivers the highest quality health care, at the right place, the right price, and the right time. We are a multispecialty physician group with more than 1,000 doctors, nurse practitioners and physician assistants at over 300 locations throughout northern and central New Jersey and northeast Pennsylvania. Our mission is to deliver exceptional care recognizing the unique needs of all those we serve. Our vision is to achieve the best outcomes with our patients at the center of the physician-led team, driven by service, innovation and continuous learning. Our integrated network offers seamless access to Atlantic Health System's entire health care continuum and our nationally and regionally ranked hospitals. In collaboration with Atlantic Health System, several of our practices offer urgent care and walk-in services. In addition to primary care physicians, the team includes specialists that care for patients in all aspects of their health from pediatrics to geriatrics and everything in between. We make health decisions easier for patients with enhanced access to referrals. Atlantic Health System offers a competitive and comprehensive Total Rewards package that supports the health, financial security, and well-being of all team members. Offerings vary based on role level (Team Member, Director, Executive). Below is a general summary, with role-specific enhancements highlighted: Team Member Benefits * Medical, Dental, Vision, Prescription Coverage (22.5 hours per week or above for full-time and part-time team members) * Life & AD&D Insurance. * Short-Term and Long-Term Disability (with options to supplement) * 403(b) Retirement Plan: Employer match, additional non-elective contribution * PTO & Paid Sick Leave * Tuition Assistance, Advancement & Academic Advising * Parental, Adoption, Surrogacy Leave * Backup and On-Site Childcare * Well-Being Rewards * Employee Assistance Program (EAP) * Fertility Benefits, Healthy Pregnancy Program * Flexible Spending & Commuter Accounts * Pet, Home & Auto, Identity Theft and Legal Insurance ____________________________________________ Note: In Compliance with the NJ Pay Transparency Act (effective Sunday, June 1, 2025), all job postings will include the hourly wage or salary (or a range), as well as this summary of benefits. Final compensation and benefit eligibility may vary by role and employment status and will be confirmed at the time of offer. EEO STATEMENT Atlantic Health System, Inc. is an equal employment opportunity employer and federal contractor or subcontractor and therefore abides by applicable laws to protect applicants and employees from discrimination in hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral, and other aspects of employment, on the basis of race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, disability, age, genetics, or veteran status.

Responsible for providing day-to-day support operations by performing administrative tasks and ensuring high-quality customer service to patients. Medical office associate manages both the front and back of the office, including billing support, scheduling, coding, patient communication, and filing This is a per diem Position in Summit NJ Principal Accountabilities: * Interviews patients for case histories prior to appointments. * Schedules and coordinates appointments. * Accurately updates and maintains patients' health records. * Verifies insurance coverage and assists the billing department with processing claims. * Communicates test results to patients when directed by physicians or nursing professionals. * Ensures contacting patients regarding appointments, answering billing questions. * Assists patients with re-scheduling appointments and other scheduling issues. * Performs other related duties as assigned. * Work with highest confidentially and abide HIPA compliance Atlantic Medical Group is a physician-led and physician-governed organization that delivers the highest quality health care, at the right place, the right price, and the right time. We are a multispecialty physician group with more than 1,000 doctors, nurse practitioners and physician assistants at over 300 locations throughout northern and central New Jersey and northeast Pennsylvania. Our mission is to deliver exceptional care recognizing the unique needs of all those we serve. Our vision is to achieve the best outcomes with our patients at the center of the physician-led team, driven by service, innovation and continuous learning. Our integrated network offers seamless access to Atlantic Health System's entire health care continuum and our nationally and regionally ranked hospitals. In collaboration with Atlantic Health System, several of our practices offer urgent care and walk-in services. In addition to primary care physicians, the team includes specialists that care for patients in all aspects of their health from pediatrics to geriatrics and everything in between. We make health decisions easier for patients with enhanced access to referrals. Atlantic Health System offers a competitive and comprehensive Total Rewards package that supports the health, financial security, and well-being of all team members. Offerings vary based on role level (Team Member, Director, Executive). Below is a general summary, with role-specific enhancements highlighted: Team Member Benefits * Medical, Dental, Vision, Prescription Coverage (22.5 hours per week or above for full-time and part-time team members) * Life & AD&D Insurance. * Short-Term and Long-Term Disability (with options to supplement) * 403(b) Retirement Plan: Employer match, additional non-elective contribution * PTO & Paid Sick Leave * Tuition Assistance, Advancement & Academic Advising * Parental, Adoption, Surrogacy Leave * Backup and On-Site Childcare * Well-Being Rewards * Employee Assistance Program (EAP) * Fertility Benefits, Healthy Pregnancy Program * Flexible Spending & Commuter Accounts * Pet, Home & Auto, Identity Theft and Legal Insurance ____________________________________________ Note: In Compliance with the NJ Pay Transparency Act (effective Sunday, June 1, 2025), all job postings will include the hourly wage or salary (or a range), as well as this summary of benefits. Final compensation and benefit eligibility may vary by role and employment status and will be confirmed at the time of offer. EEO STATEMENT Atlantic Health System, Inc. is an equal employment opportunity employer and federal contractor or subcontractor and therefore abides by applicable laws to protect applicants and employees from discrimination in hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral, and other aspects of employment, on the basis of race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, disability, age, genetics, or veteran status.

The Administrative Associate performs general office and administrative duties to meet the needs of patients and to provide support to nursing unit or departmental activities. The Administrative Associate registers and admits patients by entering demographics, insurance and financial information. This position is responsible for maintaining complete and accurate medical records. The Administrative Associate works as part of the care team to meet the needs of the customer and to support team objectives by assisting other team members when necessary. QUALIFICATIONS EDUCATION: High School degree or equivalent; ability to read, speak, and write English. LICENSE/CERTIFICATION: CPI (Crisis Prevention Intervention) by 10/31/25 for existing employees, and new employees have 1 year from hire or transfer date. EXPERIENCE: Six to nine months healthcare experience (office/clerical experience preferred) to assure the familiarity with institutional policies and procedures; knowledge of medical terminology and medical insurance processing; interpersonal skills to effectively communicate and collaborate with other team members; ability to be flexible, set priorities, solve problems, and use proper judgment in difficult situations. Proficiency in Clinical Applications preferred at time of hire; incumbents within position will be trained appropriately and then skill will be required for this position within 30-60 days from date of hire. PERFORMANCE EXPECTATIONS Demonstrates the ability to perform the department specific competencies as listed on the Assessment and Evaluation Tool. WORK ENVIRONMENT Potential for exposure to the hazards and risk of the hospital environment, including exposure to infectious disease, hazardous substances, blood-borne pathogens, and potential injury. Reaching, stooping, kneeling and crouching approximately 25% of a workday; visual and physical ability required to work at a computer terminal. Lifting approximately 25-30 pounds frequently; lifting 50-100 pounds with assistance occasionally. Essential functions of this position are listed on the department specific Assessment and Evaluation Tool. Administrative Associate Page 2 REPORTING RELATIONSHIP This position reports to the care unit leadership or department manager. The above statement reflect the general details considered necessary to describe the principle functions of the job as identified and shall not be considered as a detailed description of all work requirements that may be inherent in the position.

The Specialist ensures the timely and organized scheduling of patient appointments, verifies patient insurance information, enters client information into the computer, and provides accurate financial information to clients. The Specialist also processes all patient accounts for their designated area in order to procure payments from third party and patient pay accounts. This position also ensures the accuracy of patient records, and compliance with State and Federal Regulations. The Representative verifies patient insurance, collects deductibles, and arranges payment plans. This position assists patients with questions regarding bills, insurance and alternative payment plans. The Specialist also performs activities related to denials, unresolved payments and refunds. Performs activities related to denial, unresolved payment and refund functions for the Surgery Center Business Office Department in coordination with other revenue cycle functions to meet customer requirements, maximize revenue collection, and achieve best practice targets. QUALIFICATIONS EDUCATION: * High School Diploma is required. One or two years of college preferred. EXPERIENCE: * At least 2 years hospital business office experience or a minimum of 3 year experience in the collection field. * Overall knowledge of business office procedures and hospital policies. General knowledge of third party payer's collection procedures, and collection laws. * Excellent telephone communication skills. Computer literacy required. * Working knowledge/familiarity of basic medical terminology. * Customer service oriented, which includes the ability to interact professionally and handle sensitive information/issues in a confidential, respectful, assertive and empathetic manner in difficult interpersonal situations. CERTIFICATION/LICENSURE: * No certification, registration, or licensure required. . PERFORMANCE EXPECTATIONS Demonstrates the competencies as established on the Assessment and Evaluation Tool for this position. WORK ENVIRONMENT This position requires sitting, standing, walking, stooping and crouching for the majority of the workday. Works with such equipment as computer terminal, fax machine, printer and copier. The essential functions for this position are listed on the Assessment and Evaluation Tool. REPORTING RELATIONSHIP This position reports department leadership and supervises incumbents as assigned. The above statement reflect the general details considered necessary to describe the principle functions of the job as identified and shall not be considered as a detailed description of all work requirements that may be inherent in the position.

The Surgical Office Specialist, provides administrative and clerical support to the department director with various functional responsibilities and assists with departmental operations as required. This position assists the department staff with issues, problems and projects as directed and responds to operational inquiries. Develops and implements office procedures and processes that support operations. This position may lead the work activities of other clerical personnel. The Surgical Office Specialist, is responsible to ensure accurate and complete scheduling of procedures, tests, and diagnostic services provided by the Atlantic City Medical Center including the Healthpark, and the Healthplex. While the Specialist position coordinates a wide variety of patient and information flow between physician offices, Pre-Admission Testing, Radiology and the Operating Room, it is responsible for understanding the initial patient registration process as well as the online tools necessary to provide patients with information regarding Precertification, referral need, co-payment, and medical necessity requirements for services to be rendered. This position also communicates and collaborates with Patient Access team members and other hospital personnel to provide quality customer service. The Specialist also is responsible to enter data for all cases/procedures and provides and supports organizational goals by providing quality customer service, participating in performance improvement efforts, and demonstrating a commitment to teamwork and cooperation. QUALIFICATIONS EDUCATION: High school diploma or equivalent required. LICENSE/CERTIFICATION: EXPERIENCE: 3 years experience in the medical field as a registrar, or office position, within a similar setting position required. Knowledge of medical terminology and computer experience with scheduling software programs and STAR is preferred. Proficiency in Clinical Applications preferred at time of hire; incumbents within position will be trained appropriately and then skill will be required for this position within 30-60 days from date of hire. WORK ENVIRONMENT This position requires sitting and working at a computer a majority of the time. The essential functions for this position are listed on the Assessment and Evaluation Tool. PERFORMANCE EXPECTATIONS Demonstrates the competencies as established on the Assessment and Evaluation Tool. REPORTING RELATIONSHIP This position reports department leadership. The above statement reflect the general details considered necessary to describe the principle functions of the job as identified and shall not be considered as a detailed description of all work requirements that may be inherent in the position. Total Rewards at AtlantiCare At AtlantiCare, we believe in supporting the whole person. Our market-competitive Total Rewards package is designed to promote the physical, emotional, social, and financial well-being of our team members. We offer a comprehensive suite of benefits and resources, including: Generous Paid Time Off (PTO) Medical, Prescription Drug, Dental & Vision Insurance Retirement Plans with employer contributions Short-Term & Long-Term Disability Coverage Life & Accidental Death & Dismemberment Insurance Tuition Reimbursement to support your educational goals Flexible Spending Accounts (FSAs) for healthcare and dependent care Wellness Programs to help you thrive Voluntary Benefits, including Pet Insurance and more Benefits offerings may vary based on position and are subject to eligibility requirements. Join a team that values your well-being and invests in your future.

The Multispecialty Office Supervisor directly manages the daily operations and staff of each practicing medical program at a given location(s). The Supervisor coordinates appropriate staff coverage optimizing facility occupancy to create an ideal patient and customer experience. The supervisor coordinates recruitment of Client Service Representatives and Medical Assistants across the various medical specialties and manages the team to work in concert cross covering to ensure a higher level of staff engagement. The supervisor orients, trains and evaluates the staff and is responsible for both staff recognition and any necessary disciplinary actions including proper documentation. The Medical Practice Office Supervisor provides administrative and clerical support to the department managers and director with various functional responsibilities and assists with direct program operations as required. The Medical Office Supervisor assists the various specialties through the development, implementation and adherence to office procedures and processes that support optimal patient care in a multidisciplinary setting. The Medical Office Supervisor directs the work activities of the all program personnel. This position supports organizational goals by providing quality customer service, participating in performance improvement efforts and demonstrating a commitment to team work and cooperation. QUALIFICATIONS EDUCATION: High School Diploma or equivalent required. Associate's degree or specialized secretarial training or medical office billing training preferred. Supervisory experience preferred. LICENSE/CERTIFICATION: EXPERIENCE: Minimum 5-7 years secretarial experience required or combined medical office and medical billing experience required, preferably within a multi-functional office. Well-developed communication, interpersonal and organizational skills required. Proficiency with computer applications required. Knowledge of medical terminology and/or transcription may be required within some medical departments. Proficiency in Clinical Applications preferred at time of hire; incumbents within position will be trained appropriately and then skill will be required for this position within 30-60 days from date of hire. PERFORMANCE EXPECTATIONS Demonstrates the competencies as established on the Assessment and Evaluation Tool. WORK ENVIRONMENT Potential for exposure to the hazards and risk of the hospital environment, including exposure to infectious disease, hazardous substances, and potential injury. Position requires desk/computer work for a majority of the time. Requires some walking and standing and occasional lifting up to 20 lbs. Position requires increased amounts of repetitive motion with regard to typing. The essential functions for this position are listed on the Assessment and Evaluation Tool. REPORTING RELATIONSHIP Reports to department leadership and supervises incumbents as assigned. The above statement reflect the general details considered necessary to describe the principle functions of the job as identified and shall not be considered as a detailed description of all work requirements that may be inherent in the position. Total Rewards at AtlantiCare At AtlantiCare, we believe in supporting the whole person. Our market-competitive Total Rewards package is designed to promote the physical, emotional, social, and financial well-being of our team members. We offer a comprehensive suite of benefits and resources, including: Generous Paid Time Off (PTO) Medical, Prescription Drug, Dental & Vision Insurance Retirement Plans with employer contributions Short-Term & Long-Term Disability Coverage Life & Accidental Death & Dismemberment Insurance Tuition Reimbursement to support your educational goals Flexible Spending Accounts (FSAs) for healthcare and dependent care Wellness Programs to help you thrive Voluntary Benefits, including Pet Insurance and more Benefits offerings may vary based on position and are subject to eligibility requirements. Join a team that values your well-being and invests in your future.

Join Our Team at New Bridge Medical Center!** We are dedicated to providing high-quality, compassionate care to our diverse community. As a leading healthcare provider, we offer a supportive and inclusive work environment. If you're passionate about making a difference and thrive in a collaborative setting, New Bridge Medical Center is looking for a Unit Clerk. Job Duties Performs a variety of clerical and typing assignments including entering data in the computer. Opens and routes incoming mail. Distributes correspondence and other materials to staff and other departments. Answers telephones, routes callers, takes messages and provides routine information to callers; communicates effectively with personnel and other departments as necessary. Adheres to patient confidentiality policy and procedures. Maintains adequate inventory of supplies in office, and reorders appropriately. Prepares purchase requisitions and check requests and maintains check request and purchase requisition files. Maintains record keeping and filing system in accordance with departmental system. Classifies, sorts and files correspondence, records and other materials as required. Performs a variety of clerical assignments (e.g., photocopying). Maintains established departmental policies and procedures, objectives, quality assurance program, safety, environmental, and infection control standards. Completes annual education programs. Attends staff meetings in accordance with policy. Collects information relative to quality assurance issues and participates in performance improvement activities. Delivers specimens to the Laboratory. customer Service: respect, flexibility, knowledge, confidence, professionalism, pleasant attitude, patience and helpfulness. All responses should be timely, professional, caring, and respectful in accordance with Customer Service Performance expectations. Understands and adheres to the Medical Center's Code of Conduct. Familiar with the Medical Center's Mission, Vision, and Values Statements. OTHER JOB DUTIES Effectively utilizes the hospital computer system as it pertains to job responsibilities and in accordance with hospital policy. Participates in orientation of newly hired ward clerks. Maintains ED statistical data as directed. Participates in ED committees and in CQI activities as assigned. Runs errands in ED and/or as necessary. Assists other personnel in the ED as necessary. Performs other related duties as required. Attends monthly staff meetings. BASIC COMPETENCIES Education High school graduation or equivalent required. BLS or Heart Saver certification required Experience 1 year of clerical experience preferred. Skills Typing: 45 wpm (tested). Computer skills of a word processing nature. Good, comfortable working knowledge of the computer. Must pass alphanumeric skills test. Good oral and written communication skills. Good interpersonal skills. Speaks, reads and writes English to the extent required by the position; knowledge of a second language preferred. JOB SETTING/PHYSICAL DEMANDS Mainly sedentary with some reaching, stooping, bending, stretching, crouching, kneeling, walking. Salary commensurate with experience within posted range $17.66 DIFFERENTIALS $1.00 EVE NIGHT & WEEKEND We provide a comprehensive benefits package, including a competitive medical, dental, and vision plans. We prioritize work-life balance with a generous time off policy that includes ample vacation days, personal time, sick leave and nine paid holidays. Additionally, we are committed to the personal and professional growth of our employees, offering robust tuition reimbursement and continuing education programs to help support our employees ongoing development.

The Administrative Associate performs general office and administrative duties to meet the needs of patients and to provide support to nursing unit or departmental activities. The Administrative Associate registers and admits patients by entering demographics, insurance and financial information. This position is responsible for maintaining complete and accurate medical records. The Administrative Associate works as part of the care team to meet the needs of the customer and to support team objectives by assisting other team members when necessary. QUALIFICATIONS EDUCATION: High School degree or equivalent; ability to read, speak, and write English. LICENSE/CERTIFICATION: CPI (Crisis Prevention Intervention) by 10/31/25 for existing employees, and new employees have 1 year from hire or transfer date. EXPERIENCE: Six to nine months healthcare experience (office/clerical experience preferred) to assure the familiarity with institutional policies and procedures; knowledge of medical terminology and medical insurance processing; interpersonal skills to effectively communicate and collaborate with other team members; ability to be flexible, set priorities, solve problems, and use proper judgment in difficult situations. Proficiency in Clinical Applications preferred at time of hire; incumbents within position will be trained appropriately and then skill will be required for this position within 30-60 days from date of hire. PERFORMANCE EXPECTATIONS Demonstrates the ability to perform the department specific competencies as listed on the Assessment and Evaluation Tool. WORK ENVIRONMENT Potential for exposure to the hazards and risk of the hospital environment, including exposure to infectious disease, hazardous substances, blood-borne pathogens, and potential injury. Reaching, stooping, kneeling and crouching approximately 25% of a workday; visual and physical ability required to work at a computer terminal. Lifting approximately 25-30 pounds frequently; lifting 50-100 pounds with assistance occasionally. Essential functions of this position are listed on the department specific Assessment and Evaluation Tool. Administrative Associate Page 2 REPORTING RELATIONSHIP This position reports to the care unit leadership or department manager. The above statement reflect the general details considered necessary to describe the principle functions of the job as identified and shall not be considered as a detailed description of all work requirements that may be inherent in the position.