Business Analyst jobs at Atos - 3909 jobs

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world. About the job you're considering As a Senior Business Analyst with over 5 years of experience, specializing in Tibco EBX design andimplementation, Iexcel in facilitating and capturing business and technical requirements from users. I haveled business analystteams, possess Agile profi ciency, and bring strong communication skills to the table.With a background in testingfor data validation and Master Data Management, along with knowledge ofdata integration, I am adept attranslating business needs into technical requirements. My expertise inwriting Epics, Features, and User Stories,coupled with a strong retail/convenience store domainknowledge, enables me to deliver valuable insights andsolutions to stakeholders. Your Role Must have Tibco EBX design and implementation experience Must be Agile proficient Must understand how to facilitate and capture business and technical requirements from users Must have strong written and verbal communication skills Must have led the overall business analyst team in previous roles Must have some testing background for data validation and Master Data Management Knowledge of data integration is a plus Retail/Convenience store knowledge is a strong plus Must know how to write Epics, Features, and User Stories Must be able to translate business requirements into technical requirements Job Description - Grade Specific Your skills and experience: Minimum 5-plus years of experience requirement for the Senior Business Analyst - Tibco EBXBusinessAnalyst/Designer role, the ideal candidate should possess the following key skills: Analyze and document business processes Collaborate with stakeholders to gather requirements Develop and maintain project documentation Conduct user acceptance testing Provide training and support to end-users The base compensation range for this role in the posted location is $85,000 to $125,000. Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law. The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction. These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity. It is not typical for candidates to be hired at or near the top of the posted compensation range. In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws. Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include: Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave Medical, dental, and vision coverage (or provincial healthcare coordination in Canada) Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada) Life and disability insurance Employee assistance programs Other benefits as provided by local policy and eligibility Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini's discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation. Disclaimers Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law. This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact. Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process. Click the following link for more information on your rights as an Applicant in the United States. ************************************************************************** Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

Contract: Thousand Oaks, California, US Salary Range: 40.00 - 44.00 | Per Hour Days Left: 29 days, 3 hours left Apply About Role: This role supports the implementation of fully electronic lab notebook (ELN) system, focusing on system design, configuration, validation, and deployment in a regulated GxP environment. It is a non-laboratory, quality systems role that ensures ELN processes, documentation, and workflows comply with cGMP, CFR, and data integrity requirements. The position works cross-functionally with QC, QA, IT, validation teams, and site SMEs to deliver project milestones under BPO and project management supervision. Responsibilities: Participate in process engineering activities to define and implement new ELN workflows aligned with business and quality requirements. Support system requirements gathering, software configuration, and design activities for the ELN platform. Facilitate the development and revision of SOPs, work instructions, forms, and manuals associated with new ELN processes. Receive, recreate, migrate, and verify master data required for site implementation and production deployment. Coordinate ELN template development and review with site Subject Matter Experts (SMEs). Support the development, execution, and review of Operational Qualifications (OQ) documentation. Execute User Acceptance Testing (UAT) and data migration verification to ensure system readiness and compliance. Review, provide input on, and support the development of training materials, and assist with instrument qualification planning and execution as needed. Salary and Other Compensation: The annual [salary/hourly rate] for this position is between $40.00 - $44.00 per hour . Factors which may affect pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate. Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: [medical insurance], [dental insurance], [vision insurance], [401(k) retirement plan], [life insurance], [long-term disability insurance], [short-term disability insurance], [paid parking/public transportation], [Paid time off], [Days/hours of paid sick and safe time], [Days/hours of paid vacation time], [Weeks of paid parental leave], [Paid holidays annually], [any additional benefits applicable]. Job Requirement ELN cGMP GMP SOP QC QA GxP migration Electronic Lab Notebook Pharmaceutical Reach Out to a Recruiter Recruiter Email Phone Prathmesh Rathod ****************************** Apply Now

Data Profiler/Analyst The Data Profiler/Analyst thoroughly analyze data sets at the field level and develops a schema for effective normalization within a team that is responsible for developing and sustaining a cloud-based platform that enables cyber operations across the contract's agency. This position will support a team to coordinate and integrate work across legacy Big Data Platforms and assist the team with the overall goal of developing new applications, analytics, and services to modernize capabilities through an agile, evolving requirement identification and prioritization process. Responsibilities: Analyze and decipher data using statistical techniques Perform data analytics, evaluate the quality of the data, identify and interpret trends or patterns in data sets. Act as an agent of change to help drive data best practices and the concept of data as an asset Participate in data analysis, as well as in the design of data and mapping requirements Work with SMEs and business representatives to understand current data and define the appropriate mapping; resolving discrepancies during data definition as well as providing testing support. Work with cross functional teams to provide missing data and cleanse data Contribute to the development of the migration rules, documenting these rules, developing user test cases for migration test runs, testing the rules during the migration runs. Collect and formulate business requirements via interviews and user discussions Document functional requirements, business processes, use-cases and other project artifacts Requirements and Qualifications: Bachelor of Science degree in Engineering, Computer Science, or technical field or industry experience equivalent. 2 years of minimum total relevant experience plus minimum of 5 years in similar data analytical experience. DoD 8570 training and certifications such as a Security +, CISM, CISP, etc. Experienced working in an Agile Scrum environment. Experienced working in a cloud-based and AI/Machine Learning data technologies. Experience data analysis skills, including the ability to work with and profile large data sets. Understanding of master data management and data governance practices. Experienced working in a government contract environment, ideally with the Department of Defense. Excellent problem-solving skills and ability to learn through scattered resources. Excellent attention to details . Clearance Requirements: Active Top Secret Security clearance with SCI eligibility Job Types: Full-time, Contract Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. clear Avenue, LLC is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability status, protected veteran status, or any other characteristic protected by law.

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world. About the job you're considering As a Senior Business Analyst with over 5 years of experience, specializing in Tibco EBX design andimplementation, Iexcel in facilitating and capturing business and technical requirements from users. I haveled business analystteams, possess Agile profi ciency, and bring strong communication skills to the table.With a background in testingfor data validation and Master Data Management, along with knowledge ofdata integration, I am adept attranslating business needs into technical requirements. My expertise inwriting Epics, Features, and User Stories,coupled with a strong retail/convenience store domainknowledge, enables me to deliver valuable insights andsolutions to stakeholders. Your Role Must have Tibco EBX design and implementation experience Must be Agile proficient Must understand how to facilitate and capture business and technical requirements from users Must have strong written and verbal communication skills Must have led the overall business analyst team in previous roles Must have some testing background for data validation and Master Data Management Knowledge of data integration is a plus Retail/Convenience store knowledge is a strong plus Must know how to write Epics, Features, and User Stories Must be able to translate business requirements into technical requirements Job Description - Grade Specific Your skills and experience: Minimum 5-plus years of experience requirement for the Senior Business Analyst - Tibco EBXBusinessAnalyst/Designer role, the ideal candidate should possess the following key skills: Analyze and document business processes Collaborate with stakeholders to gather requirements Develop and maintain project documentation Conduct user acceptance testing Provide training and support to end-users The base compensation range for this role in the posted location is $85,000 to $125,000. Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law. The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction. These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity. It is not typical for candidates to be hired at or near the top of the posted compensation range. In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws. Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include: Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave Medical, dental, and vision coverage (or provincial healthcare coordination in Canada) Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada) Life and disability insurance Employee assistance programs Other benefits as provided by local policy and eligibility Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini's discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation. Disclaimers Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law. This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact. Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process. Click the following link for more information on your rights as an Applicant in the United States. ************************************************************************** Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

Location: Bay Area, CA or Tucson, AZ (On-site). This role will require traveling to the Pleasanton and/or Tucson offices. Employment Type: W-2 Salary, W-2 Hourly, or C2C. Duration: 12 months. Possibility of renewal depending on personal performance and business needs. Rate: $60 - $75/hr W-2 Hourly. About Us Concord isn't your typical consulting firm; we are an execution company with a passion for making things happen. Our mission is to help clients enhance customer experiences, optimize operations, and revolutionize their product offerings through seamless integration, optimization, and activation of technology and data. We are purpose-built, merging the industry's top specialty companies to amplify our Innovation Capabilities in analytics & AI, data management & engineering, UX and digital experience, and technical platform integration, automation & security engineering. About the Role We are seeking an experienced Business Analyst / Consultant to support digital transformation initiatives within Research & Development (R&D), with a strong focus on laboratory systems and process optimization. This role will support the implementation of a new Laboratory Information Management System (LIMS) and play a key role in driving operational excellence, data governance, and regulatory compliance across global R&D operations. In this role, you will act as a key consultant, partnering closely with scientific, technical, and business stakeholders to assess current-state processes, identify gaps, and define clear functional and technical requirements to enable successful system implementation and adoption. This role supports a strategic digital transformation program aimed at retiring legacy laboratory tools and implementing a modern, scalable LIMS for biospecimen and laboratory data management. The program focuses on improving process efficiency, data integrity, compliance, and integration across digital lab technologies. Key Responsibilities Digital Tool Consulting & Integration: Support the migration from legacy laboratory systems to a unified LIMS platform, ensuring a smooth transition and full divestment of legacy tools by target timelines. Partner with cross-functional teams to ensure seamless integration with existing digital lab technologies and enterprise systems. Advise on best practices for system configuration, data migration, archival, training, and validation. Process Improvement & Operational Excellence: Lead process improvement initiatives using Lean / Lean Six Sigma methodologies to reduce inefficiencies and improve laboratory operations. Facilitate operational excellence and process-mapping workshops across multiple functions. Conduct current-state and future-state assessments to identify functionality gaps and scalable solutions aligned with R&D objectives. Business Analysis & Stakeholder Engagement: Engage with R&D scientists, engineers, and technical teams to gather, document, and validate business and system requirements. Translate scientific and operational needs into clear, unambiguous functional and technical requirements for vendor implementation. Evaluate implemented solutions to measure value realization and recommend continuous improvements. Data Governance, Quality & Compliance: Advise on adherence to FAIR data principles, GDPR, and global data privacy and regulatory requirements. Ensure systems support audit-ready documentation, traceability, and secure management of biospecimens and experimental data. Collaborate with IT and digital teams to enable a strong data backbone supporting automation, connectivity, and emerging technologies (e.g., sensors, IoT). Qualifications 5+ years of experience in business analysis, consulting, or process improvement roles in the biopharmaceutical and diagnostics industry. Proven experience applying Lean, Lean Six Sigma, or similar methodologies in complex environments. Related certification is a must. Hands-on experience implementing or supporting modern LIMS and biorepository platforms; familiarity with system integrations and complex digital ecosystems. Strong understanding of biospecimen lifecycles, laboratory workflows, ethics, and data privacy considerations. A scientific background is a big plus. Ability to leverage connected data to generate insights and support data-driven decision-making. Demonstrated experience in change management and driving the adoption of new digital tools and enabling cultural shifts toward standardized, data-driven processes. Strong communication skills with the ability to engage effectively with both technical and non-technical stakeholders, including senior leadership. Self-motivated individual who can maintain the quality, accuracy, and timeliness of deliverables. Strong interpersonal skills and the ability to build effective working relationships inside and outside their functional area. Ability to work in a fast-paced, dynamic environment with efficiency, and capable of handling multiple projects. What We Offer (W2 Employment) Health, Dental, and Vision Insurance: Comprehensive coverage to support your overall well-being. Employer Contributions to Health Savings Accounts (HSA): For employees enrolled in High Deductible Health Plans, Concord contributes toward your HSA. Flexible Spending Accounts (FSA): Options for healthcare and dependent care expenses, plus a Lifestyle Spending Account (LSA) for wellness and personal development. Disability Insurance: Short-term (up to 12 weeks) and long-term coverage, fully paid by the employer. Life and AD&D Insurance: Employer-provided coverage with options for additional voluntary coverage. Employee Assistance Program (EAP): Support for legal, financial, and personal challenges. 401(k) Retirement Savings: 1% employer match. Career Growth Opportunities: Pathways for advancement and skill development. Team Engagement Activities: Regular team-building events and company-sponsored activities to foster collaboration and connection.

Location: Bay Area, CA or Tucson, AZ (On-site). This role will require traveling to the Pleasanton and/or Tucson offices. Employment Type: W-2 Salary, W-2 Hourly, or C2C. Duration: 12 months. Possibility of renewal depending on personal performance and business needs. Rate: $60 - $75/hr W-2 Hourly. About Us Concord isn't your typical consulting firm; we are an execution company with a passion for making things happen. Our mission is to help clients enhance customer experiences, optimize operations, and revolutionize their product offerings through seamless integration, optimization, and activation of technology and data. We are purpose-built, merging the industry's top specialty companies to amplify our Innovation Capabilities in analytics & AI, data management & engineering, UX and digital experience, and technical platform integration, automation & security engineering. About the Role We are seeking an experienced Business Analyst / Consultant to support digital transformation initiatives within Research & Development (R&D), with a strong focus on laboratory systems and process optimization. This role will support the implementation of a new Laboratory Information Management System (LIMS) and play a key role in driving operational excellence, data governance, and regulatory compliance across global R&D operations. In this role, you will act as a key consultant, partnering closely with scientific, technical, and business stakeholders to assess current-state processes, identify gaps, and define clear functional and technical requirements to enable successful system implementation and adoption. This role supports a strategic digital transformation program aimed at retiring legacy laboratory tools and implementing a modern, scalable LIMS for biospecimen and laboratory data management. The program focuses on improving process efficiency, data integrity, compliance, and integration across digital lab technologies. Key Responsibilities Digital Tool Consulting & Integration: Support the migration from legacy laboratory systems to a unified LIMS platform, ensuring a smooth transition and full divestment of legacy tools by target timelines. Partner with cross-functional teams to ensure seamless integration with existing digital lab technologies and enterprise systems. Advise on best practices for system configuration, data migration, archival, training, and validation. Process Improvement & Operational Excellence: Lead process improvement initiatives using Lean / Lean Six Sigma methodologies to reduce inefficiencies and improve laboratory operations. Facilitate operational excellence and process-mapping workshops across multiple functions. Conduct current-state and future-state assessments to identify functionality gaps and scalable solutions aligned with R&D objectives. Business Analysis & Stakeholder Engagement: Engage with R&D scientists, engineers, and technical teams to gather, document, and validate business and system requirements. Translate scientific and operational needs into clear, unambiguous functional and technical requirements for vendor implementation. Evaluate implemented solutions to measure value realization and recommend continuous improvements. Data Governance, Quality & Compliance: Advise on adherence to FAIR data principles, GDPR, and global data privacy and regulatory requirements. Ensure systems support audit-ready documentation, traceability, and secure management of biospecimens and experimental data. Collaborate with IT and digital teams to enable a strong data backbone supporting automation, connectivity, and emerging technologies (e.g., sensors, IoT). Qualifications 5+ years of experience in business analysis, consulting, or process improvement roles in the biopharmaceutical and diagnostics industry. Proven experience applying Lean, Lean Six Sigma, or similar methodologies in complex environments. Related certification is a must. Hands-on experience implementing or supporting modern LIMS and biorepository platforms; familiarity with system integrations and complex digital ecosystems. Strong understanding of biospecimen lifecycles, laboratory workflows, ethics, and data privacy considerations. A scientific background is a big plus. Ability to leverage connected data to generate insights and support data-driven decision-making. Demonstrated experience in change management and driving the adoption of new digital tools and enabling cultural shifts toward standardized, data-driven processes. Strong communication skills with the ability to engage effectively with both technical and non-technical stakeholders, including senior leadership. Self-motivated individual who can maintain the quality, accuracy, and timeliness of deliverables. Strong interpersonal skills and the ability to build effective working relationships inside and outside their functional area. Ability to work in a fast-paced, dynamic environment with efficiency, and capable of handling multiple projects. What We Offer (W2 Employment) Health, Dental, and Vision Insurance: Comprehensive coverage to support your overall well-being. Employer Contributions to Health Savings Accounts (HSA): For employees enrolled in High Deductible Health Plans, Concord contributes toward your HSA. Flexible Spending Accounts (FSA): Options for healthcare and dependent care expenses, plus a Lifestyle Spending Account (LSA) for wellness and personal development. Disability Insurance: Short-term (up to 12 weeks) and long-term coverage, fully paid by the employer. Life and AD&D Insurance: Employer-provided coverage with options for additional voluntary coverage. Employee Assistance Program (EAP): Support for legal, financial, and personal challenges. 401(k) Retirement Savings: 1% employer match. Career Growth Opportunities: Pathways for advancement and skill development. Team Engagement Activities: Regular team-building events and company-sponsored activities to foster collaboration and connection.

Location: Bay Area, CA or Tucson, AZ (On-site). This role will require traveling to the Pleasanton and/or Tucson offices. Employment Type: W-2 Salary, W-2 Hourly, or C2C. Duration: 12 months. Possibility of renewal depending on personal performance and business needs. Rate: $60 - $75/hr W-2 Hourly. About Us Concord isn't your typical consulting firm; we are an execution company with a passion for making things happen. Our mission is to help clients enhance customer experiences, optimize operations, and revolutionize their product offerings through seamless integration, optimization, and activation of technology and data. We are purpose-built, merging the industry's top specialty companies to amplify our Innovation Capabilities in analytics & AI, data management & engineering, UX and digital experience, and technical platform integration, automation & security engineering. About the Role We are seeking an experienced Business Analyst / Consultant to support digital transformation initiatives within Research & Development (R&D), with a strong focus on laboratory systems and process optimization. This role will support the implementation of a new Laboratory Information Management System (LIMS) and play a key role in driving operational excellence, data governance, and regulatory compliance across global R&D operations. In this role, you will act as a key consultant, partnering closely with scientific, technical, and business stakeholders to assess current-state processes, identify gaps, and define clear functional and technical requirements to enable successful system implementation and adoption. This role supports a strategic digital transformation program aimed at retiring legacy laboratory tools and implementing a modern, scalable LIMS for biospecimen and laboratory data management. The program focuses on improving process efficiency, data integrity, compliance, and integration across digital lab technologies. Key Responsibilities Digital Tool Consulting & Integration: Support the migration from legacy laboratory systems to a unified LIMS platform, ensuring a smooth transition and full divestment of legacy tools by target timelines. Partner with cross-functional teams to ensure seamless integration with existing digital lab technologies and enterprise systems. Advise on best practices for system configuration, data migration, archival, training, and validation. Process Improvement & Operational Excellence: Lead process improvement initiatives using Lean / Lean Six Sigma methodologies to reduce inefficiencies and improve laboratory operations. Facilitate operational excellence and process-mapping workshops across multiple functions. Conduct current-state and future-state assessments to identify functionality gaps and scalable solutions aligned with R&D objectives. Business Analysis & Stakeholder Engagement: Engage with R&D scientists, engineers, and technical teams to gather, document, and validate business and system requirements. Translate scientific and operational needs into clear, unambiguous functional and technical requirements for vendor implementation. Evaluate implemented solutions to measure value realization and recommend continuous improvements. Data Governance, Quality & Compliance: Advise on adherence to FAIR data principles, GDPR, and global data privacy and regulatory requirements. Ensure systems support audit-ready documentation, traceability, and secure management of biospecimens and experimental data. Collaborate with IT and digital teams to enable a strong data backbone supporting automation, connectivity, and emerging technologies (e.g., sensors, IoT). Qualifications 5+ years of experience in business analysis, consulting, or process improvement roles in the biopharmaceutical and diagnostics industry. Proven experience applying Lean, Lean Six Sigma, or similar methodologies in complex environments. Related certification is a must. Hands-on experience implementing or supporting modern LIMS and biorepository platforms; familiarity with system integrations and complex digital ecosystems. Strong understanding of biospecimen lifecycles, laboratory workflows, ethics, and data privacy considerations. A scientific background is a big plus. Ability to leverage connected data to generate insights and support data-driven decision-making. Demonstrated experience in change management and driving the adoption of new digital tools and enabling cultural shifts toward standardized, data-driven processes. Strong communication skills with the ability to engage effectively with both technical and non-technical stakeholders, including senior leadership. Self-motivated individual who can maintain the quality, accuracy, and timeliness of deliverables. Strong interpersonal skills and the ability to build effective working relationships inside and outside their functional area. Ability to work in a fast-paced, dynamic environment with efficiency, and capable of handling multiple projects. What We Offer (W2 Employment) Health, Dental, and Vision Insurance: Comprehensive coverage to support your overall well-being. Employer Contributions to Health Savings Accounts (HSA): For employees enrolled in High Deductible Health Plans, Concord contributes toward your HSA. Flexible Spending Accounts (FSA): Options for healthcare and dependent care expenses, plus a Lifestyle Spending Account (LSA) for wellness and personal development. Disability Insurance: Short-term (up to 12 weeks) and long-term coverage, fully paid by the employer. Life and AD&D Insurance: Employer-provided coverage with options for additional voluntary coverage. Employee Assistance Program (EAP): Support for legal, financial, and personal challenges. 401(k) Retirement Savings: 1% employer match. Career Growth Opportunities: Pathways for advancement and skill development. Team Engagement Activities: Regular team-building events and company-sponsored activities to foster collaboration and connection.

IDR is seeking a Business Systems Analyst to join one of our top clients in Dallas, TX for a hybrid position. If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today! Job Description: Seeking a SQL Business Analyst to support eRMS, an OTC program. This role will focus on using SQL to run and maintain standard queries, supporting manufacturing sites and their handheld device applications, and working closely with JD Edwards (JDE) to ensure accurate data flow and operational support. Must-Have Skills: 4+ years' experience as a Business Analyst using SQL Experience utilizing JD Edwards Nice to have: Experience supporting ERMS or similar manufacturing management systems (web-based system made by NCS) What's in it for you? Competitive compensation package Full Benefits; Medical, Vision, Dental, and more! Opportunity to get in with an industry leading organization Close-knit and team-oriented culture Why IDR? 25+ Years of Proven Industry Experience in 4 major markets Employee Stock Ownership Program Dedicated Engagement Manager who is committed to you and your success Medical, Dental, Vision, and Life Insurance ClearlyRated's Best of Staffing Client and Talent Award winner 10 years in a row

A globally leading consumer device company based in Culver City, CA is seeking a detail-oriented and strategic Planning and Insights Manager to join their global Demand Generation organization. This role is responsible for leading the development of global investment strategies, managing financial operations, and delivering reporting and insights that inform marketing decisions. The successful candidate will be a proactive, analytical thinker who can drive financial planning and reporting processes while ensuring alignment with overall business objectives. Job Responsibilities: • Global Reporting & Insights: own weekly, monthly, and quarterly business reporting processes, providing leadership with clear, data-driven insights on marketing investments and outcomes • Investment Strategy: drive the global marketing investment strategy, responsible for budget allocation, goal setting, and ensuring strategic alignment with business priorities across worldwide performance marketing campaigns • Financial Operations: oversee financial operations including budget forecasting, process management, and updates, ensuring all performance marketing investments are accurately tracked and aligned with company goals • Process Improvement: identify opportunities to streamline reporting and forecasting processes, enhance data accuracy Minimum Qualifications: • 7+ years of experience in performance marketing, financial planning, marketing analytics, or equivalent roles • Expertise in marketing attribution, incrementality, ROI analysis, and budget optimization • Experience collaborating with cross-functional teams, including Finance, Marketing, and Analytics • Ability to analyze data, derive insights, and translate insights into strategic actions to guide senior management and business leader • Bachelor's degree Preferred Qualifications: • Global, in-house e-commerce marketing experience, particularly with SEM, paid social • Experience with ROAS frameworks and incrementality measurement • Strong understanding of performance marketing metrics, forecasting, and budgeting methodologies • Advanced knowledge of dashboards and reporting tools data management/warehousing, and hands on experience building reporting dashboards • Background in global performance marketing or digital marketing organizations • Familiarity with Martech/adtech tools and marketing automation platforms • Proven track record of driving workflow & QA process improvements and leading financial operations • Proactive and ambitious approach, actively seeking opportunities to drive business growth and impact • MBA or Master's degree in Finance, Marketing, Data Science, or related field as well as SQL. Type: Contract Duration: 12 months with extension Work Location: Culver City, CA (hybrid) Pay range: $ 63.00 - $ 78.00 (DOE)

IDR is looking for a UKG Business Analyst to join our client's growing team in Las Colinas for a direct hire position! If you are a detail-oriented person with great communication and organizational skills and are looking to join a great team, please apply today! Position Overview: The manager is seeking a true Business Requirements Analyst to support a long-term UKG Pro Workforce Management implementation. This role will act as the primary business-side analyst, partnering closely with a third-party implementation partner while owning internal requirements and analysis work. Top Skills: 5+ years as a Business Analyst or Business Systems analyst 3+ years of experience working with UKG Workforce Management (Time and Attendance) Prior experience handling UKG implementation projects Hands-on experience with Root Cause Analysis, Requirements, and Configuration of tools Must have strong communication skills to speak with implementation partner and senior leadership What's in it for you? Competitive compensation package Full Benefits; Medical, Vision, Dental, and more! Opportunity to get in with an industry leading organization Close-knit and team-oriented culture Why IDR? 25+ Years of Proven Industry Experience in 4 major markets Employee Stock Ownership Program Dedicated Engagement Manager who is committed to you and your success Medical, Dental, Vision, and Life Insurance ClearlyRated's Best of Staffing Client and Talent Award winner 10 years in a row

The Senior Business Analyst will be responsible for the identification of solutions to meet the business needs of both internal and external clients and stakeholders. The ideal candidate would have experience in both agile (scrum/kanban) and waterfall project execution methodologies. Essential Duties/Responsibilities: • Interacts with business stakeholders and subject matter experts to understand project charters, business cases and objectives to gather, document and analyze business needs and translate to requirements or user stories for project execution and delivery. • Utilizes business experience and skills to assess and advise on the practicality of alternatives, mitigating technical limitations with operational realities, to produce fit-for-purpose solutions. • Applies available standards, methods, and tools in an effective way to produce deliverables for design, testing and implementation. • Takes responsibility for investigative work to determine the business requirements that provide value to both internal and external customers. • Works collaboratively with management, employees, and project and development teams to execute on prioritized work and ensure objectives, timelines and quality are met as expected. • Builds and maintains strong relationships with all project stakeholders, including IT and business stakeholders. • Provides level-of-effort regarding scope and complexity of business analysis deliverables and holds him/herself/themselves to the commitments made for business analysis deliverables. • Manages requirements gathering and application gap analysis. • Maps process in both current and future state to identify optimization, improvements and controls • Supports project teams through all aspects of project execution including discovery, requirements gathering, user story creation, execution of testing. • Facilitates User Acceptance Testing, including defect management. Minimum Requirements: • Bachelor's degree preferred; experience may be considered in lieu of a degree. • 2+ years of experience in energy industry environment. • Minimum of 5 years of experience in analyzing and developing business processes and participating in business processes and system improvement efforts. • Minimum of 5 years' experience working in agile product teams or project-based teams. • Experience working with stakeholders who have competing priorities and gaining alignment to deliver value-add projects and features. Preferred Qualifications: • Experience with utilizing project management methodologies including waterfall, scrum, and kanban. • Experience serving as a product owner on a team, project, or initiative. • Collaboration on user experience planning with cross-functional design and development teams. • Ability to deliver real and measurable results. • Strong verbal and written communication skills. • Excellent interpersonal and leadership skills. • Collaborative team player • Strong process mapping abilities • Experience working and presenting with senior leadership Additional Knowledge, Skills and Abilities: • Knowledge of project management methodologies including waterfall and agile. • Knowledge of business analysis tools and techniques. • Knowledge of agile, kanban, and scrum ceremonies. • Experienced user of Microsoft Excel, Word, PowerPoint, Power BI, Visio and agile planning tools such as Azure DevOps. • Strong problem-solving, organizational, and time management skills. • Able to work independently and adaptable to changing priorities

**Federal Project - Applicant must be a United States Citizen with Active or Interim Secret Clearance** Baer is looking for numerous SAP Business Process SMEs for a 12+-month Federal project. Title: SAP Business Process SME Location: Remote with limited travel to one of the following locations: Patuxent River, MD; Mechanicsburg, PA; San Diego, CA; or Norfolk, VA Duration: 12+ months Alignment: W2 or C2C (Vendors Not Permitted) Project Overview: Our client is leading the technical upgrade of their critical Financial and Procurement systems for a major branch of the Department of Defense (DoD), transitioning from SAP ECC to S/4 HANA. The project focuses on a fit-to-standard approach, minimizing customizations and aligning with S/4 HANA's standard configuration. Key efforts include defining requirements for the upgrade and supporting business process re-engineering. Role Overview: Process SMEs provide deep functional expertise across one or more end-to-end business process areas, supporting localized readiness, issue resolution, and process alignment as organizations prepare for and execute migration. Supported Process Areas: A2R - Acquire to Retire B2R - Budget to Report H2R - Hire to Retire O2C - Order to Cash P2P - Procure to Pay P2R - Plan to Report P2S - Plan to Stock Responsibilities include: Documenting and analyze current-state (“day in the life”) business processes. Developing end-to-end process flows, variance assessments, and RICEFW inventories. Conducting stakeholder interviews and working sessions with local users and Change Agents. Performing issue triage and root-cause analysis for functional and process issues. Assessing organizational readiness and identify risks to migration success. Translating business needs into prioritized reporting and dashboard requirements. Providing direct support before, during, and after migration events. Requirements: 7-10+ years supporting one or more Financial or Supply Chain process areas. Strong experience documenting complex business processes. Prior DoD or federal ERP program experience required. Army or Navy experience is preferred. Interim or Active Secret Clearance Required. Company Overview: Baer provides best-in-class engagement experiences for our consultants. Our job requirements are carefully vetted and are typically associated with pivotal programs offering tremendous opportunities to expand your skills leveraging the latest solutions. Baer is an equal opportunity employer including disability/veteran. ALL OPEN JOBS

Job Category: Language Services Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular Percentage of Travel Required: Up to 10% Type of Travel: Continental US * * * CACI is seeking mission focused Cryptologic Language Analysts to join a team of dynamic Intelligence Community professionals supporting National Security objectives! Immediate positions available for funded opportunities. **What You'll Get to Do:** Perform tasks required to process voice and/or graphic language materials in support of SIGINT operations. **More About the Role:** Apply your passion for language to demonstrate these skills: + Recover essential elements of information + Render translations and/or transcripts that are complex and sophisticated written and/or spoken material + Gist straightforward, factual written and/or spoken material Labor category will vary depending on years of experience, education level, and language proficiency test scores. **You'll Bring These Qualifications:** + Active TS/SCI with Poly + Minimum of two (2) years full-time experience performing cryptologic language processing in the required language + Language test scores taken within the last two (2) years equivalent to the Interagency Language Roundtable (ILR) Skill Level 2+ (min imum) in Listening OR Reading + Relevant military MOSs: 35P, 1N3X1, 1A8X1, CTI, 267X or equivalent This position is contingent on funding and may not be filled immediately. However, this position is representative of positions within CACI that are consistently available. Individuals who apply may also be considered for other positions at CACI. **________________________________________________________________________________________** **What You Can Expect:** **A culture of integrity.** At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose - to ensure the safety of our nation. **An environment of trust.** CACI values the unique contributions that every employee brings to our company and our customers - every day. You'll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality. **A focus on continuous growth.** Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground - in your career and in our legacy. **Your potential is limitless.** So is ours. Learn more about CACI here. (************************************************ **________________________________________________________________________________________** **Pay Range** : There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here (***************************************************** . Since this position can be worked in more than one location, the range shown is the national average for the position. The proposed salary range for this position is: $75,200-$158,100 _CACI is_ _an Equal Opportunity Employer._ _All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any_ _other protected characteristic._

Immediate need for a talented Data Analyst. This is a 06+months contract opportunity with long-term potential and is located in Dallas TX (Hybrid). Please review the job description below and contact me ASAP if you are interested. Pay Range: $40 - $45/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Requirements and Technology Experience: Key skills; Data Analyst, Data Modelling, Data Quality, Data Governance Hands on technical Data Analysis experience SQL and Python is a must to be able to code and demonstrate coding experience (will solve coding problems during interview) Data Analysis process, Data Modeling, Data Quality, Metadata, Data Governance knowledge is preferred. Healthcare knowledge will be preferred. Microsoft Azure and Fabric experience will be preferred. Our client is a leading Healthcare Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.

Full-time | Hybrid | Mendota Heights, MN OR Loveland, CO Our client is undergoing a significant SAP transformation driven by the evolution of its S/4HANA environment and increasingly complex pricing and incentive programs powered by Vistex. As part of this effort, they are seeking a highly capable SAP SD Functional Analyst with hands on Vistex experience to join their Enterprise Business Services team. This role is ideal for someone who combines deep SAP SD functional expertise with proven experience supporting Vistex driven pricing, rebates, and incentive processes, along with the technical aptitude to understand how those solutions are configured and integrated within SAP. Role Overview As an SAP SD Functional Analyst, you will play a critical role in supporting and enhancing SAP driven business processes, with a strong emphasis on Vistex enabled pricing and incentive management. You will work closely with business stakeholders and IT partners to gather requirements, perform gap analysis, configure and test solutions, and support end to end SAP processes in a complex, integrated S/4HANA environment. This position requires both functional leadership and technical aptitude, including an understanding of SAP SD configuration, Vistex data models and logic, integrations, and the downstream impact of enhancements or custom code. Key Responsibilities Partner directly with business stakeholders to understand, support, and improve SAP enabled business processes, with a primary focus on Vistex based pricing, rebates, and incentive programs Lead requirements gathering, gap analysis, solution design, configuration, testing, and support for SAP SD and Vistex Develop a deep understanding of the SAP S/4HANA and Vistex landscape, including system design, configuration, and cross functional dependencies Own and resolve SAP and Vistex related issues within assigned functional areas, including troubleshooting, root cause analysis, solution design, testing, and implementation Work closely with technical teams including developers, integration teams, and architects to ensure Vistex requirements are accurately implemented and supported Demonstrate technical aptitude by understanding configuration logic, functional specifications, integrations, and how custom code or enhancements impact SAP and Vistex processes Lead SAP support processes, including managing incidents and enhancements through ServiceNow Work directly with end users to analyze issues, replicate problems in non production environments, and provide effective solutions Create and maintain functional and process documentation related to SAP SD and Vistex Participate in and support integration and user acceptance testing cycles, including test script creation and execution Lead initiatives within your functional area and across business streams to ensure end to end process integrity and downstream impact awareness Support and lead project efforts related to SAP and Vistex enhancements, upgrades, and process improvements Required Qualifications Bachelor's degree preferred or equivalent combination of education and experience Five or more years of SAP experience with strong functional expertise in SAP SD Hands on Vistex experience is required, particularly with pricing, incentives, rebates, chargebacks, or related programs Hands on experience with SAP S/4HANA Strong understanding of SAP SD pricing concepts and Vistex configuration and processing Functional expertise paired with technical aptitude, including the ability to understand configuration logic, functional specifications, integrations, and the impact of custom code Excellent verbal and written communication skills with the ability to communicate effectively with both technical and non technical stakeholders Proven ability to build strong working relationships across all levels of the organization Strong organizational skills, attention to detail, and ability to manage multiple priorities in a fast paced environment Ability to take ownership of work, learn quickly, and consistently deliver results Demonstrated ability to influence and work effectively with senior leaders and key stakeholders Willingness to work extended hours as needed to meet project deadlines Experience with project planning and execution preferred Work Environment and Expectations Hybrid role with two days per week in the office Must be within a commutable distance to Mendota Heights, Minnesota or Loveland, Colorado Minimal travel required, up to ten percent Participation in an on call rotation is required

Founded in 2022, Mach Industries is a rapidly growing defense technology company focused on developing next-generation autonomous defense platforms. At the core of our mission is the commitment to delivering scalable, decentralized defense systems that enhance the strategic capabilities of the United States and its allies. With a workforce of approximately 180 employees, we operate with startup agility and ambition. Our vision is to redefine the future of warfare through cutting-edge manufacturing, innovation at speed, and unwavering focus on national security. We are dedicated to solving the next generation of warfare with lethal systems that deter kinetic conflict and protect global security. The Role Build the next generation of navigation systems for unmanned aerial vehicles. Mach is looking to build a tightly coupled navigation system to fuse GNSS, optical, and magnetic navigational aids to estimate vehicle pose. Key Responsibilities * Develop sensor fusion algorithms to estimate pose of UAVs * Develop and integrate GNSS and LEO constellation navigational aids * Leverage optical techniques such as VIO to aid pose estimation * Characterize and integrate inertial sensors * Build algorithm validation tools and infrastructure Required Qualifications * Education: Bachelor's in Engineering, Physics, Mathematics * Experience: 3 years of building and shipping Navigation solutions * Deep understanding of navigation sensors (i.e, IMU, GNSS receiver) * Experience with modern software development tools (i.e, git, Jira) * Experience with the implementation of embedded algorithms using C++ Preferred Qualifications * Experience with high altitude, monocular, SLAM * Experience with LEO constellation PNT * Experience with leveraging magnetometers for pose estimation Disclosures This position may require access to information protected under U.S. export control laws and regulations, including the Export Administration Regulations (EAR) and the International Traffic in Arms Regulations (ITAR). Please note that any offer for employment may be conditioned on authorization to receive software or technology controlled under these U.S. export control laws and regulations without sponsorship for an export license. Mach participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. The salary range for this role is an estimate based on a wide range of compensation factors, inclusive of base salary only. Actual salary offers may vary based on (but not limited to) work experience, education and training, critical skills, and business considerations. Highly competitive equity grants are included in most offers and are considered part of Mach's total compensation package. Mach offers benefits such as health insurance, retirement plans, and opportunities for professional development. Mach is an equal opportunity employer committed to creating a diverse and inclusive workplace. All qualified applicants will be treated with respect and receive equal consideration for employment without regard to race, color, creed, religion, sex, gender identity, sexual orientation, national origin, disability, uniform service, Veteran status, age, or any other protected characteristic per federal, state, or local law, including those with a criminal history, in a manner consistent with the requirements of applicable state and local laws. If you'd like to defend the American way of life, please reach out!

Ascentt is building cutting-edge data analytics & AI/ML solutions for global automotive and manufacturing leaders. We turn enterprise data into real-time decisions using advanced machine learning and GenAI. Our team solves hard engineering problems at scale, with real-world industry impact. We're hiring passionate builders to shape the future of industrial intelligence. Job Summary: We are seeking a motivated Junior BI Engineer to join our analytics team. The ideal candidate will be responsible for developing and maintaining business intelligence solutions, working closely with stakeholders to deliver actionable insights. This role involves building dashboards, writing SQL queries, supporting data models, and ensuring the accuracy and reliability of reporting solutions. Key Responsibilities: Develop and maintain BI dashboards and reports using tools such as Power BI or Tableau. Write, optimize, and maintain SQL queries to extract, clean, and analyze data from relational databases. Collaborate with business stakeholders to gather requirements and translate them into effective technical solutions. Support the design and implementation of data models, metrics, and KPIs. Assist in ETL processes and integrate data from multiple systems. Ensure accuracy, consistency, and quality of data and reporting deliverables. Participate in code reviews, QA testing, and documentation to maintain best practices and standards. Qualifications & Skills: Bachelor's degree in Computer Science, Information Systems, Data Analytics, or a related field. Hands-on experience with BI tools (Power BI, Tableau, or similar). Strong knowledge of SQL and relational databases. Basic understanding of ETL processes and data integration concepts. Good analytical and problem-solving skills with strong attention to detail. Ability to work collaboratively in a team environment and communicate effectively with stakeholders. Nice to Have: Exposure to cloud platforms (AWS, Azure, or GCP). Familiarity with version control (Git) and Agile methodologies. Knowledge of Python or R for data analysis.

2+ years of hands-on experience in MuleSoft Anypoint Platform Private Cloud Edition (PCE), Java 8+, Spring Boot 5+ years of experience working with RDBMS: Oracle 11g / SQL Server; Strong in DB SQL language Should have hands on experience in Mule implementation including Design, Development and Implementation

Shift : Monday-Friday 8:00-4:30 CT (flexible hours) What level of experience, certifications, and specific skills are required? 1. 1-3 years Genesys Cloud experience 2. Experience updating and maintaining data tables 3. Experience managing operating schedules and schedule groups. Summary: The Consulting Configuration Analyst of Patient Contact Operations role is a key member of the Company's Contact Center Operations Support team with the responsibility of working with the Director - Contact Center Optimization to collaborate with cross-functional teams to define and document configuration management requirements, ensuring accurate and up-to-date configuration data. DUTIES INCLUDE BUT ARE NOT LIMITED TO: Maintaining the configuration management database. Oversee the tracking, identification, and control of configuration items throughout their lifecycle. Develop and maintain configuration management plans, policies, and procedures to adhere to industry standards and regulatory requirements. Conduct comprehensive configuration audits and reviews to ensure consistency, accuracy, and compliance. Conduct monthly scans of all environments. Maintain version control of operational configurations for hardware and software. Participate in the selection and deployment of configuration management tools and systems. Work closely with stakeholders to resolve configuration-related issues and discrepancies. Stay current with industry trends and best practices in configuration management. Applies technical knowledge and understanding of business processes to recommend opportunities for optimizing business process through utilization of technology. Translates and documents requirements into detailed program designs to present to leadership Manages small projects, tracks project progress, identifies risks, communicates risks, status, and assesses potential impacts to the business. Sphere of influence - Mid to upper management Skilled at performing database queries of the application database to provide data Committed to and supportive of all policies and procedures and the monitoring and enforcement of them. Completes work independently with limited supervision. Provide guidance to all levels of Management and other applicable leadership to resolve internal and external needs or issues. Adheres to Code of Conduct. Performs other duties as assigned. KNOWLEDGE, SKILLS & ABILITIES: Excellent communication (oral and written) skills, particularly in writing practical and data-driven proposals. Strong attention to detail including proven ability to prioritize competing initiatives simultaneously. Robust analytical skills with the ability to use solid troubleshooting techniques with data analytics. Ability to think tactically, persuade stakeholders, and execute methodically. Knowledge of relational database structure and ability to monitor processing to identify issues preferred. Experience in related industries a plus (e.g., healthcare, contact centers, financial, data analytics and processing). Experience with Microsoft Excel, Teradata and SQL server preferred. Creative, entrepreneurial approach to configuration/technology possibilities. Knowledge of hardware and operating systems. Proven ability to identify issues and recommend solutions to others. Experience with all phases of complex projects, including ideation, development, and implementation. Experience with creating and presenting reports to all levels of corporate structure. Knowledge of Contact Center Configuration/Reporting/Dialer Knowledge of the Genesys Cloud Platform preferred. COMPETENCIES FOR THE ROLE: Strong communication skills - Strong verbal and written communication skills. Ability to ask probing questions and listen to understand and document business needs/issues. Communicates clearly and concisely. Able to develop and deliver formal presentations and lead meetings with management. Problem Solving / Decision Making - Obtaining information and identifying issues and relationships relevant to achieving a goal or vision; committing to a course of action to accomplish a goal or vision after developing alternatives based on logical assumptions, facts, available resources, constraints, and organizational values. Customer Focus - Seeks to understand the customer, creates customer-focused practices to prevent issues, and assures customer satisfaction. Planning and Organizing - Establishing courses of action for self and others to ensure work is completed efficiently. Able to manage a number of projects/assignments. Quality Orientation - Accomplishing tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over several time period cycles. Continuous Learning - Identifying new areas for learning; creates and takes advantage of learning opportunities; consistently gains knowledge and skill on the job and learning through their application. Building Partnerships - Identifying opportunities and taking action to build strategic relationships between one's area and other areas, teams, departments, units, or organizations to help achieve business goals. Innovation - Views difficult situations and/or problems as opportunities for improvement resulting in innovative solutions while trying different/novel ways to embrace change. Tactical Execution - Oversees the development, deployment and direction of complex programs and processes along with back end audit confirmations. Project Management - Assesses work activities and allocates resources appropriately. Organization - Proactively prioritizes needs and effectively manages resources. EDUCATION: Bachelor's degree in Computer Science, Analytics, Information Systems, Business Administration, Engineering or a related field of study required. Equivalent relatable experience may substitute degree requirement. EXPERIENCE: 5+ years of experience in related positions for Configuration/Contact Center Healthcare/Contact Center/Genesys Cloud experience is preferred