Atria Senior Living Remote jobs - 42 jobs

Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products. **Together, we can get life-changing therapies to patients who need them-faster.** **_Responsibilities_** + First point of contact on inbound calls and determines needs and handles accordingly. + Creates and completes accurate applications for enrollment with a sense of urgency. + Scrutinizes forms and supporting documentation thoroughly for any missing information or new information to be added to the database. + Conducts outbound correspondence when necessary to help support the needs of the patient and/or program. + Resolve patient's questions and any representative for the patient's concerns regarding status of their request for assistance. + Maintain accurate and detailed notations for every interaction using the appropriate database for the inquiry. + Make all outbound calls to patient and/or provider to discuss any missing information and/or benefit related information. + Assess patient's financial ability to afford therapy and provide hand on guidance to appropriate financial assistance. + Provides detailed activity notes as to what appropriate action is needed for the Benefit Investigation processing. + Working alongside teammates to best support the needs of the patient population . + Follow through on all benefit investigation rejections, including Prior Authorizations, Appeals, etc. All avenues to obtain coverage for the product must be fully exhausted. + Track any payer/plan issues and report any changes, updates, or trends to management + Search insurance options and explain various programs to the patient while helping them to select the best coverage option for their situation + Handle all escalations based upon region and ensure proper communication of the resolution within required timeframe agreed upon by the client + As needed conduct research associated with issues regarding the payer, physician's office, and pharmacy to resolve issues swiftly **_Qualifications_** + 3-6 years of experience, preferred + High School Diploma, GED, or equivalent work experience, preferred + Patient Support Service experience, preferred + Clear knowledge of Medicare (A, B, C, D), Medicaid & Commercial payer policies and guidelines for coverage, preferred + Knowledge of Diagnostic Medical Expense and Medicare Administrative Contractor practices, preferred + Clear understanding of Medical, Supplemental, and pharmacy insurance benefit practices, preferred + 1-2 years experience with Prior Authorization and Appeal submissions, preferred + Ability to work with high volume production teams with an emphasis on quality + Intermediate to advanced computer skills and proficiency in Microsoft Office including but not limited to Word, Outlook, and preferred Excel capabilities + Previous medical experience is preferred + Adaptable and Flexible, preferred + Self-Motivated and Dependable, preferred + Strong ability to problem solve, preferred + Bilingual is preferred **_What is expected of you and others at this level_** + Effectively applies knowledge of job and company policies and procedures to complete a variety of assignments + In-depth knowledge in technical or specialty area + Applies advanced skills to resolve complex problems independently + May modify process to resolve situations + Works independently within established procedures; may receive general guidance on new assignments + May provide general guidance or technical assistance to less experienced team members **TRAINING AND WORK SCHEDULES:** + Your new hire training will take place 8:00am-5:00pm CST the first week of employment, mandatory attendance is required. + This position is full-time (40 hours/week). + Employees are required to have flexibility to work a scheduled shift of Monday-Friday, 8:00am- 5:00pm CST. **REMOTE DETAILS:** **You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following:** + Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. **Dial-up, satellite, WIFI, Cellular connections are NOT acceptable.** + Download speed of 15Mbps (megabyte per second) + Upload speed of 5Mbps (megabyte per second) + Ping Rate Maximum of 30ms (milliseconds) + Hardwired to the router + Surge protector with Network Line Protection for CAH issued equipment **Anticipated hourly range:** $21.40 per hour - $30.60 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 2/12/2026 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

**_What Edgepark and Advanced Diabetes Supply Group (ADSG) contributes to Cardinal Health_** Edgepark and Advanced Diabetes Supply Group (ADSG) are leading providers of direct-to-home durable medical equipment and supplies, serving a wide range of patient needs across critical therapy areas. Collectively, Edgepark and ADSG represent the insurance billing and direct-to-patient supplier arm of Cardinal Health - a Fortune 15 global healthcare services and products company headquartered in Dublin, OH. The _Director of Business Development, Market Access_ is a seasoned managed care executive and strategic individual contributor responsible for developing and securing transformative payer contracts for Edgepark and Advanced Diabetes Supply Group (ADSG). This individual will be focused on expanding the organization's strategic footprint and influence in value-based care contracting. Functioning as a strategic hunter, this Director is the deal architect, personally driving the identification, structuring, and closing of complex, valuable arrangements with national and regional payers that leverage our capabilities to reduce the total cost of care and improve outcomes. **Location** - Fully remote (nationwide search), with up to 30% travel expected (generally once or twice per month) **Responsibilities** + Proactively identify, target, and secure transformative agreements with national and regional payers, with a primary focus on sole-source value-based arrangements (ex: capitation, risk-sharing). + Lead the conceptualization, financial modeling, and contract structuring of new clinical and financial programs that leverage the company's capabilities to optimize patient outcomes and reduce the total cost of care. + Create and deliver high-impact, data-driven presentations to C-suite and executive leaders within payer organizations, translating complex clinical and operational data into clear financial and quality outcomes. + Lead meticulous needs assessments focused on the payer's overarching clinical, financial, and member engagement goals. Leverage these insights to design and present highly customized DMEPOS solutions that deliver clear ROI and ensure direct alignment with the payer's strategic imperatives. + Function as a dedicated, embedded partner to the Account Management team, actively participating in strategic payer meetings to introduce, present, and close complex, value-based programs. + Collaborate directly with the Market Access Account Management team across the full commercial cycle, specifically partnering on opportunity identification, account segmentation/stratification, contracting execution, ensuring flawless implementation, and establishing robust post-implementation compliance tracking. + Continuously monitor and synthesize evolving regulatory, competitive, and payer environments to ensure the organization's partnership strategies are differentiated and positioned at the forefront of value-based innovation. + Champion cross-functional alignment by serving as the primary internal liaison, coordinating seamlessly with Sales, Operations, Clinical, and Finance teams to ensure the successful handoff and flawless operationalization of complex payer contracts. + Establish and lead Joint Operating Committees (JOCs) and Quarterly Business Reviews (QBRs) with key payer partners to rigorously monitor contract performance, validate value realization, and proactively manage relationship health. + Drive opportunities for contract expansion, renewal, and the introduction of new value-based programs, demonstrating long-term strategic partnership management. + Serve as the primary strategic partner to the Finance department, providing the necessary deal intelligence, modeling assumptions, and market context required for accurate contract valuation, forecasting, and robust P&L impact analysis throughout the contract lifecycle. + Serve as the external subject matter expert on managed care, value-based payment methodologies, and population health trends, leveraging this knowledge to build credibility and trust with C-suite and senior payer leadership. + Function as the chief internal strategist for managed care, proactively synthesizing industry dynamics and market insights to inform and influence executive decisions regarding future investment areas, solution development, and long-term strategic planning. **Qualifications** + Ideally targeting individuals with 10+ years of industry-specific experience which could include working for a national/regional payer, working in DME (durable medical equipment), working for a manufacturer, or working for a digital chronic condition management company + Proven track record driving new business, achieving measurable revenue targets, and securing high-value, complex partnerships with national/regional payers, self-funded employer groups, and/or integrated care delivery networks (preferred) + Expert knowledge in designing, negotiating, and implementing value-based contracts and risk-sharing agreements (ex: capitation, bundled payments, ACOs) + Demonstrated success developing and managing strategic relationships with C-suite payor executives as well as managed care clinical/network management/operations leaders + Full cycle RFP/RFQ management success-from initial market analysis through submission, award, and implementation + Specialization in total addressable market analysis, segmentation, financial profit pool modeling, and executed value-based care contracting frameworks + Robust network of strong, existing professional relationships with key decision-makers and influencers within major national and critical regional payer organizations, preferred _\#LI-LP_ _\#LI-Remote_ **Anticipated pay range:** $220,700 - $269,100 (includes targeted variable pay) **Bonus eligible:** Yes **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 12/01/2025 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

We're looking for hardworking and dedicated Insurance Sales Representatives to benefit from our company provided leads, proprietary sales software, and training program at no cost. In addition to free leads, agents are also presented with live transfers from our team of Qualification Specialists that queue up interested buyers all day long! Advantages of Being a Sales Representative with Ideal Concepts: Uncapped commissions (Top agents earning over $150K annually) plus residual monthly income and ability to earn renewal business All leads (unlimited, company generated), CRM and dialer software with private exchange platform provided at no cost Extensive marketing footprint in 40+ states Year-round selling with our extensive product portfolio Dedicated support and training from our experienced sales management team Full back-office support and customer service team to support the sales team Bilingual opportunities available (Spanish preferred) Key Responsibilities Sell to company provided, live leads connected through our proprietary sales software Build comprehensive policies through a consultative, needs based sales approach Generate electronic rate quotes Service active client base for new sales opportunities Qualifications Strong outbound call ability, needs analysis and cross selling experience Ability to overcome sales objections and close over the phone How Ideal Concepts Supports Your Success You will utilize our proprietary cutting-edge software that allows customized solutions for every client Marketing solution designed to provide leads with the highest probability of a successful sale Comprehensive hands-on training to ensure you are the most efficient agent you can be You will work in a team atmosphere with motivated, passionate, and career-driven individuals just like yourself You will be a part of a collaborative environment that encourages problem-solvers and outside the box thinkers to find solutions and achieve excellence

Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products. **Together, we can get life-changing therapies to patients who need them-faster** Are you ready to lead change at the forefront of healthcare innovation in patient access and support? Sonexus is undergoing a major transformation-scaling rapidly, reimagining how we deliver patient services, integrating emerging technologies & AI, and collaborating across the specialty pharma ecosystem. We're looking for a Senior Change & Transformation Consultant who's not just experienced but energized by the opportunity to shape the future of patient care and a rapidly growing business division of Cardinal Health. This is a high-impact role reporting to the Director of Business Transformation and Change Management. This consultant will be responsible for driving adoption, inspiring stakeholders, and embedding lasting change across complex, regulated environments. Too often, patients forego or can't complete prescribed therapy because of complicated qualification processes, unmanageable costs, or uncertainty about their medications. Cardinal Health Sonexus Access and Patient Support combines best-in-class program and pharmacy operations with smart digital tools to streamline patient onboarding and increase adherence to prescribed care. If you thrive in fast-paced settings and want to make a real difference in the lives of patients, this is your moment. **Responsibilities** · Design and execute enterprise-level change strategies that support transformation across patient services, pharmacy operations, and digital/AI innovation. · Conduct impact assessments, stakeholder analyses, and readiness evaluations to guide successful implementation. · Build strong partnerships across Patient Access, Case Management, Specialty Hubs, Pharmacy Operations, IT, and executive leadership. · Develop and facilitate dynamic workshops to elevate organizational change capability and leadership transformation IQ to scale a rapidly growing business. · Design communication strategies, plans, and craft visually appealing and compelling communications (infographics, Veeva Engage posts, slides, manager huddle scripts) tailored to diverse audiences-from frontline teams to senior leaders. · Champion AI initiatives includes building use cases, managing barriers to change and adoption, and managing the complex people-side of change for adopting AI (must have prior experience). · Monitor adoption metrics, create surveys, feedback loops, and performance indicators to ensure long-term success. · Identify risks and lead proactive mitigation strategies to keep business and AI transformation momentum strong. Leverage data and insights to refine approaches. · Contribute to the evolution of our new Transformation and Change office. **Qualifications** · Bachelor's degree in Business, Organizational Development, Healthcare Administration, or related field, preferred · Strong consulting, communication, analysis, data gathering and organizational skills. · Microsoft Office 365 (Teams, Copilot) Proficiency preferred · Ability to work in a fast-paced, collaborative environment and deliver quality results within aggressive timeframes. · Willingness to travel up to 25%. · Must be willing to work Central Time Zone business hours. Prefer candidates located in Columbus, OH or Dallas, TX area. · 6+ years of experience in change management with AI, digital business transformation experience, preferred · Prosci certification required; CCMP certification preferred with advanced certifications in digital/AI transformation, coaching, training facilitation, lean six sigma, organizational development (ODCP), etc. · Deep understanding and application of Change Management methodology end-to-end from strategy and planning to change impact analysis, communications plans and messaging, stakeholder analysis and engagement, readiness assessments, training and facilitation, change reporting and metrics, and reinforcement and sustainability. · Must be comfortable and proficient delivering change and transformation workshops and courses. · Proven success managing change for AI-driven solutions, preferred within patient services or pharmacy operations. · Solid understanding of the specialty pharma ecosystem, with highly preferred experience in Payors, PBMs, Specialty Hubs, Patient Services, Patient Assistance Programs, Medicaid, and Pharmacy Operations. · Exceptional communication, executive presence, facilitation, and stakeholder management skills. · Experience with CRM platforms like Salesforce, patient support technologies, or specialty pharmacy systems is a plus. · Can identify the differences between change and transformation, and provide work/project examples, including knowledge of transformation methodologies, models, AI strategy/transformation models, frameworks, building roadmaps. Framework examples include SAP BTM2, USAII, and CXO Transform. · Knowledge of product, agile methodologies a plus. **Why Join Us?** · Be a catalyst for change in a mission-driven organization transforming patient care. · Work alongside passionate professionals in a collaborative, forward-thinking environment. · Lead initiatives that integrate cutting-edge technologies like AI to improve outcomes and efficiency. · Make a lasting impact on how specialty pharma supports patients across the care continuum. **TRAINING AND WORK SCHEDULES:** + Your new hire training will take place 8:00am-5:00pm CST, mandatory attendance is required. + This position is full-time (40 hours/week). + Employees are required to have flexibility to work any of our shift schedules during our normal business hours of Monday-Friday, 7:00am- 7:00pm CST. **REMOTE DETAILS:** + You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to highspeed internet. + We will provide you with the computer, technology and equipment needed to successfully perform your job. + You will be responsible for providing high-speed internet. + Internet requirements include the following: + Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable. + Download speed of 15Mbps (megabyte per second) + Upload speed of 5Mbps (megabyte per second) + Ping Rate Maximum of 30ms (milliseconds) + Hardwired to the router + Surge protector with Network Line Protection for CAH issue **Anticipated salary range:** $105,100-$150,100 **Bonus eligible:** Yes **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 1/13/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

**_What Information Security and Risk contributes to Cardinal Health_** Information Security and Risk develops, implements, and enforces security controls to protect the organization's technology assets from intentional or inadvertent modification, disclosure or destruction. This job family develops system back-up and disaster recovery plans. Information Technology also conducts incident response, threat management, vulnerability scanning, virus management and intrusion detection and completes risk assessments. The _Director, Information Security and Risk (Identity & Access Management)_ is responsible for leading the organization's Identity & Access Management (IAM) strategy, governance, and operations to ensure secure, efficient, and compliant access to technology resources. This role requires a leader with proven ability to execute large-scale enterprise IAM programs that directly impact how employees, contractors, and customers interact with Cardinal Health technology. Success in this role demands a balance between delivering a frictionless, user-friendly experience and maintaining the highest standards of security. The Director must also excel at building partnerships across the organization and collaborating on program delivery, while driving operational excellence and anticipating business risks associated with IAM changes. **Location** - Ideally targeting individuals local to Central Ohio, but open to candidates located nationwide (fully remote). If living within commutable distance of our corporate HQ in Dublin, OH - the expectation would be to come in-office two or three days a month for team meetings. **Responsibilities** + Act as a visionary in designing and executing multi-year IAM strategy that aligns with business goals and customer needs + Develop and oversee enterprise IAM policies, standards, and procedures, ensuring consistent enforcement across the organization. + Lead IAM initiatives including identity lifecycle management (provisioning, de-provisioning, role-based access, entitlement reviews). + Direct privileged access management (PAM) programs to safeguard critical systems and sensitive data. + Ensure compliance with internal policies and external regulatory requirements (e.g., SOX, HIPAA, GDPR, PCI-DSS) through strong access controls. + Execute enterprise IAM programs with significant business impact, ensuring seamless access for employees, contractors, and customers. + Balance user experience with security by designing IAM solutions that are simple, intuitive, and resilient. + Drive operational excellence by establishing repeatable processes, KPIs, and service delivery models for IAM functions. + Build strong partnerships across IT, Security, HR, and business units to align IAM delivery with organizational priorities. + Establish metrics and reporting mechanisms to monitor IAM effectiveness, operational performance, and program maturity for executive leadership. + Lead training and awareness programs related to IAM policies, secure access practices, and identity governance. **Qualifications** + Bachelor's degree in Information Technology, Computer Science, Cybersecurity, or a related field preferred. + Ideally targeting individuals with 12+ years of IT/security experience with at least 5 years in IAM leadership roles preferred. + Proven track record of executing enterprise IAM programs with measurable business impact. + Prior people leadership experience and demonstrated ability to manage operational IAM teams, highly preferred. + Expertise with IAM tools and platforms (e.g., Okta, SailPoint, CyberArk, Azure AD). + Strong understanding of relevant Regulatory and Compliance requirements (HIPAA, SOX, HITRUST CSF, etc.). + Strong understanding of authentication protocols (SAML, OAuth, OpenID Connect, Kerberos) and cloud IAM (AWS IAM, Azure RBAC, GCP IAM). + Certifications such as CISSP, CIAM, or CISM preferred. + Strong analytical, relationship management, and communication skills (both written and verbal). + Ability to collaborate across functions and influence stakeholders to achieve IAM program success. **What is expected of you and others at this level** + Provides leadership to managers and experienced professional staff; may also manage front line supervisors + Manages an organizational budget + Develops and implements policies and procedures to achieve organizational goals + Assists in the development of functional strategy + Decisions have an extended impact on work processes, outcomes, and customers + Interacts with internal and/or external leaders, including senior management + Persuades others into agreement in sensitive situations while maintaining positive relationships _\#LI-LP_ _\#LI-Remote_ **Anticipated salary range:** $135,400 - $228,910 **Bonus eligible:** Yes **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 12/25/2025 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

**_What Retail Pharmacy contributes to Cardinal Health_** Pharmacy Operations is responsible for the safe, efficient and effective coordination of Cardinal Health's pharmacy operations that service acute care hospitals, hospital retail customers, ambulatory care and alternate site facilities, oncology and cardiology practices as well as retail customers. Retail Pharmacy is responsible for ensuring the correct and safe dispensing of prescription medications to the general public, in accordance with legal, ethical and professional guidelines; may also consult with and advise patients and physicians regarding prescribed and over-the-counter medications. **_Job Summary_** The Remote Pharmacy Technician, Order Processing plays an important role in delivering medication and pharmaceutical care in communities. This includes developing close relationships with patients in communities we serve and assisting the pharmacists in accurately preparing and delivering prescription medication. **_Responsibilities_** + Manage inbound calls and make outbound calls related to setting up orders, working with medical providers, patients, and other pharmacy staff to ensure patients receive their medication in a timely manner + Input patient data and prescription information into pharmacy information management system + Assist the Pharmacist in filling prescription orders, as permitted by the State Boards of Pharmacy + As permitted by applicable state laws, take verbal prescription orders from licensed prescribers and transfer prescriptions between dispensing pharmacies + Review patient insurance coverage status and adjudicate claims for patient orders + Enter prescriptions in pharmacy system + Maintain knowledge of and abide by applicable pharmacy laws and regulations + Communicate with all customers (patients, clinics, caregivers, physicians) in a pleasant and professional manner **_Qualifications_** + High School diploma, GED or equivalent, or equivalent work experience, preferred + 2+ years of experience in mail order or retail pharmacy setting, preferred + Registered or Certified Pharmacy Technician, preferably in a retail, mail order, or specialty pharmacy preferred + Active state or national certification in good standing + Insurance billing experience, preferred **_What is expected of you and others at this level_** + Understanding of operational needs and workflow tasks. + Applies acquired knowledge and skills to complete standard tasks + Readily learns and applies new information and methods to work in assigned area + Maintains appropriate licenses, training and certifications + Works on routine assignments that require some problem resolution + Works within clearly defined standard operating procedures and/or scientific methods + Adheres to all quality guidelines + Works under moderate degree of supervision + Work typically involves regular review of output by work lead or supervisor + Refers complex unusual problems to supervisor + Strong customer service skills + Strong typing and data entry skills **Anticipated hourly range:** $18.90 per hour - $24.30 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 1/3/2026 *if interested in opportunity, please submit application as soon as possible. _The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._ _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification, and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products. **Together, we can get life-changing therapies to patients who need them-faster.** **What Performance Monitoring contributes to Cardinal Health:** Performance Monitoring is responsible for establishing, maintaining, and enhancing customer business through contract administration, customer orders, and problem resolution. Performance Monitoring is responsible for monitoring, analyzing, and reviewing customer contact quality. **Responsibilities:** + Evaluate calls and cases to assess performance based on a standard set of criteria, providing constructive feedback and recognition to employees to ensure high performance and continuous improvement. + Accurately score transactions to gauge employee's quality performance based on organizational and departmental policies and requirements. + Monitor and evaluate team performance, whether voice or non-voice, of assigned entity and team, ensuring adherence to company quality standards, and compliance with industry regulations. + Track and report any trends from the customer experience that can be improved or celebrated. + Analyze and provide weekly & monthly trend analysis to leadership. + Provide support to leadership by participating in and hosting internal/external client calibration sessions. + Engage in and lead projects to promote quality enhancements and/or broaden services for the team. + Maintain a comprehensive understanding of quality systems and methodologies as well as knowledge of applicable regulations, standards, and operating procedures. + Conduct investigations/root cause analysis and formulate corrective action recommendations. + Show an understanding of the program requirements and be capable of conducting gap assessments based on those requirements. + Uphold quality standards that adhere to company, regulatory, and HIPAA policies and procedures. + Collaborate across various functions, interpret requirements, educate and influence others regarding those requirements. + Identify training needs or potential disciplinary actions which will be reported to leadership. + Build strong customer relationships and deliver customer-centric solutions. + Optimize work processes by identifying effective and efficient methods to complete tasks, with an emphasis on continuous improvement. + Develop strategic alliances and cooperate with stakeholders to achieve mutual goals. + Demonstrate resourcefulness by adeptly securing and efficiently deploying resources. + Analyze complex and high-quality, sometimes contradictory, information to solve problems effectively. + Hold oneself and others accountable for meeting commitments and objectives. + Exhibit situational adaptability by adjusting approach and demeanor in real time to meet the changing demands of various situations. + Create and implement diverse communication strategies that clearly address the specific requirements of various target audiences. **Qualifications:** + HS Diploma, GED or technical certification in related field or equivalent experience, preferred. Diploma or degree in relevant field desirable. + 3+ years' call quality audit experience strongly preferred. + 3+ years' experience in a patient support program or hub field would be an asset. + Adverse Event reporting and reconciliation experience strongly preferred. + Data collection and trend reporting experience is essential for this role. + Proficiency in MS Office applications required - Outlook, Excel, PowerPoint, and Word. + Excellent verbal and written communication skills. + High regard for superior quality of service. + Ability to prioritize and manage multiple responsibilities. + Experience handling tasks where attention to detail is critical to success. + Bilingual Spanish would be an asset. **What is expected of you and others at this level:** + Demonstrates strong leadership and collaboration skills with a proven ability to develop and execute effective quality assurance programs. + Works independently within established procedures; may receive general guidance on new assignments. + May provide general guidance or technical assistance to less experienced team members. + Excellent attention to detail and problem-solving skills. + Strong communication and interpersonal skills. + Ability to analyze data and generate reports. + Ability to drive process improvements and implement quality assurance procedures. **TRAINING AND WORK SCHEDULES** : Your new hire training will take place 8:00am-5:00pm CST, mandatory attendance is required. This position is full-time (8-hour shifts, 40 hours/week). Employees are required to have flexibility to work any of our shift schedules during our normal business hours of Monday-Friday, 7:00am- 8:00pm CST. **REMOTE DETAILS:** You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following: + Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable. + Download speed of 15Mbps (megabyte per second) + Upload speed of 5Mbps (megabyte per second) + Ping Rate Maximum of 30ms (milliseconds) + Hardwired to the router + Surge protector with Network Line Protection for CAH issued equipment **Anticipated hourly range:** $21.90 per hour - $31.40 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 1/16/2026. If interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

What Accounting contributes to Cardinal Health Accounting establishes and maintains accounting policies and controls, completes technical research, safeguards the organization's assets and ensures accuracy of accounting and financial records in accordance with accounting standards. The Director of Accounting is a key leader in the organization responsible for managing accounting and financial reporting processes across a variety of businesses within our Pharmaceutical and Specialty Solutions segment (largest vertical at Cardinal Health). This role is responsible for developing and leading a team of professionals to maintain appropriate accounting and control practices to ensure accurate financial records. The Director will also serve as a key business partner to others in the organization and is instrumental in supporting a variety of business initiatives. Location - Ideally targeting individuals based local to Central Ohio, willing and able to come in-office on a hybrid basis (generally 3 days a week at our corporate HQ in Dublin, OH, 2 days a week work from home) Responsibilities Navigate, present to, and effectively communicate with all levels of the organization, including communication of technical accounting matters to non-finance professionals Organize, lead, and motivate a team of accounting professionals Apply concepts of risk and materiality in making complex judgments related to accounting estimates and accounting reserves Build relationships both within and outside of reporting chain in furtherance of the organization's objectives Support key business initiatives, including, but not limited to, M&A, tax projects, audits, system implementations. Research technical accounting guidance; compare and contrast alternative accounting conclusions Manage key BPO relationships Lead process improvements Identify, implement, and maintain key internal controls and work with internal and external auditors Qualifications Ideally targeting individuals with a public accounting background (Big 4 or large firm) and industry experience at a publicly traded organization, preferred 8+ years of people leadership experience, and an overall proficiency in identifying technical accounting issues, highly preferred CPA preferred Experience in writing technical accounting memos Experience in assessing wide variety of business transactions for appropriate treatment under US GAAP, including Accounting Standard Codification (ASC) ASC-606 Revenue from Contracts with Customers and ASC ASC 805 - Business Combinations Experience in assessing risk and designing controls in accordance with standards issued by the Public Company Accounting Oversight Board Experience in assessing financial statement risk arising from the interrelationships of automated and semi-automated back office computer systems Experience in drafting, interpreting, and applying accounting policies What is expected of you and others at this level Provides leadership to managers and experienced professional staff; may also manage front line supervisors Manages an organizational budget Develops and implements policies and procedures to achieve organizational goals Assists in the development of functional strategy Decisions have an extended impact on work processes, outcomes, and customers Interacts with internal and/or external leaders, including senior management Persuades others into agreement in sensitive situations while maintaining positive relationships Anticipated salary range: $116,500 - $197,010 Bonus eligible: Yes Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being. Medical, dental and vision coverage Paid time off plan Health savings account (HSA) 401k savings plan Access to wages before pay day with my FlexPay Flexible spending accounts (FSAs) Short- and long-term disability coverage Work-Life resources Paid parental leave Healthy lifestyle programs Application window anticipated to close: 01/10/2025 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply. Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law. To read and review this privacy notice click here

Headquartered in Dublin, Ohio, Cardinal Health, Inc. (NYSE: CAH) is a global, integrated healthcare services and products company connecting patients, providers, payers, pharmacists and manufacturers for integrated care coordination and better patient management. Backed by nearly 100 years of experience, with more than 40,000 employees in nearly 60 countries, Cardinal Health ranks among the top 20 on the Fortune 500. We boast tremendous opportunities to grow and apply technical skills to meet organizational needs, empowering talented team members who mentor and uplift others, led by leaders with a focus on employee development and well-being, dedicated training programs, and a collaborative atmosphere. We currently have a career opening for a Sales Support Analyst, Inside Sales. **Overview** The Inside Sales team is responsible for driving short-term sales and services to new and existing customers, with a focus on identifying opportunities, managing specialty programs, and collaborating across teams to enhance profitability and customer satisfaction. This role is instrumental in supporting our Sales Representatives with a wide range of activities - mostly centered around non-sales functions and onboarding of new customers. This opportunity provides hands-on training in sales relationship building and familiarizing oneself with key customers. **Location** Remote position **Travel** No travel required **Expected Work Hours** 10:00 am - 7:00pm Eastern / 9:00 am - 6:00 pm Central **Responsibilities** + Apply basic concepts, principles, and technical capabilities to complete routine tasks + Work on projects with limited scope and complexity + Follow established procedures to resolve identifiable technical issues + Creative problem solving through cross collaboration and teamwork + Build competence through structured work assignments **Qualifications** + 1-2 years of relevant experience preferred + Strong attention to detail and excellent organizational skills + Outstanding communication skills with consistent follow-up + Highly motivated and passionate about pursuing a career in sales Anticipated hourly range: $15.00 - $23.43 per hour + incentive plan eligibility. Bonus eligible: Yes (incentive plan eligible) Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs Application window anticipated to close: 1/10/2026 *if interested in opportunity, please submit application as soon as possible. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Explore opportunities with CPS, part of the Optum family of businesses. We're dedicated to crafting and delivering innovative hospital and pharmacy solutions for better patient outcomes across the entire continuum of care. With CPS, you'll work alongside our team of more than 2,500 pharmacy professionals, technology experts, and industry leaders to drive superior financial, clinical, and operational performance for health systems nationwide. Ready to help shape the future of pharmacy and hospital solutions? Join us and discover the meaning behind Caring. Connecting. Growing together. The CPS Solutions, LLC Health Equity and Systems Thinking Pharmacy Fellowship is aimed to position our graduates to improve health equity through advocacy, recognition of systems thinking, and adoption of community resources/partnerships to improve chronic conditions. You will focus on addressing and improving healthcare disparities with the aim of a more culturally and competent pharmacist workforce in integrating social determinants of health screening and interventions into medication use encounters and improving patient outcomes. This is a 12-month position only. Additional time may be added as needed and will be determined by the end of the term. The Pharmacy Fellowship is a 12-month, full-time program starting in August 2026 with the schedule being a minimum of 40 hours per week, Monday - Friday, and occasional weekends as needed. You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week. Primary Responsibilities: * Analyze an assessment that incorporates structural and process of care indicators to improve health literacy and communication between pharmacy and patients during the medication management encounter * Collect and analyze patient population data for the health system or organization * Collaborate with departmental and/or interdisciplinary teams in the design, implementation, and/or enhancement of the organization's criteria for appropriate medication use management * Increase knowledge about social determinants of health (SDOH) and disparities in health care and explore attitudes and behaviors that promote and/or mitigate disparities in patient care * Conduct a longitudinal research and quality improvement project for presentation at a professional platform * Assess the health system (or department) for components of health literacy * Implement systems thinking-based evaluation design and intervention design * Evaluate opportunities for improving patient outcomes, clinical and operational efficiencies, safety and quality of the medication-use process through the application of Continuous Quality Improvement (CQI) strategies * Develop a structural Certificate Program in the area of health equity, disparity and systems thinking for preceptors and pharmacist leaders * Assist the organization in achieving compliance with accreditation, legal, regulatory, and safety requirements related to the use of medications (e.g., appropriate accrediting bodies and related professional organization standards, statements, and/or guidelines; state and federal laws regulating pharmacy practice) * Provide effective medication and practice-related education to health care professionals in health equity standards and systems thinking You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in Required Qualifications: * Minimum of a bachelor's degree from an American Council on Pharmaceutical Education (ACPE) accredited college or university (PharmD preferred) * Licensure in good standing as a Registered Pharmacist prior to the program start date; willingness to reciprocate * Post-graduate pharmacy residency (PGY1) or equivalent training * Must include curriculum vitae (CV), a personal letter of intent, transcript and the names and contact information of three individuals that can provide professional letters of recommendation as part of the application * Driver's License and access to reliable transportation Preferred Qualifications: * Doctor of Pharmacy (PharmD) * Degree in Public Health or work experience in public health services * Possess necessary knowledge to provide oversight of medication regimens for the patient populations treated in the facility, including a knowledge of dosing for specific age populations * Proven effective interpersonal and communication skills - verbal and written * Proficiency with pharmacy computer systems * Proficiency with Outlook, Word, PowerPoint and Excel * Ability to collaborate effectively with all levels across the organization. * All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $71,200 to $127,200 annually based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Explore opportunities with Caretenders Hospice, a part of LHC Group, a leading post-acute care partner for hospitals, physicians and families nationwide. As members of the Optum family of businesses, we are dedicated to helping people feel their best, including our team members who create meaningful connections with patients, their families, each other and the communities we serve. Find a home for your career here. Join us and embrace a culture of Caring. Connecting. Growing together. As the Hospice Account Executive, you will be responsible for executing the sales strategy to increase company market share through account development and educating the medical community on services provided while operating within a set budget. You will serve as the customer service representative for all hospice agency referral sources, including sales calls, hospice education and information, and community in-services regarding hospice. You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities: * Build and maintain relationships with target referral sources to execute the bring care to more people (growth strategy) * Implement, manage, and document consistent sales activities with multiple contacts in each referral source * Seek to better understand the needs of customers to provide customized solutions and earn new/continued referrals * Expand the healthcare community's use of our services by supporting knowledge and awareness of our solutions * Serve as a liaison between our referral sources (community), our patients/families facing end of life care, and our agencies You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: * Current Driver's License and vehicle insurance, and access to a dependable vehicle, or public transportation * Demonstrated excellent presentation, negotiation and relationship-building skills * Demonstrated solid computer skills in Microsoft Outlook and CRM software requirements * Demonstrated ability to work independently with minimal supervision Preferred Qualifications: * 2+ years of successful Hospice sales experience * Understanding of home health/hospice coverage issues * Proficiency with Microsoft Office Suite (Word, Excel, Power Point, and Outlook) * Ability to professionally and effectively interact with a variety of individuals * Ability to be creative and generate ideas as they relate to marketing and community education * Effective and persuasive communication skills * Effective time management and organizational skills * Ability to maximize cost effectiveness in the use of resources * All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $71,200 to $127,200 annually based on full-time employment. We comply with all minimum wage laws as applicable Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. #LHCJobs At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

The Medical Billing Specialist is responsible for accurately coding fertility diagnostic ,treatment services and surgical procedures, submitting insurance claims, and managing the billing process for a fertility practice or healthcare facility. They ensure compliance with healthcare regulations and maximize revenue by optimizing reimbursement. General Summary of Duties: Responsible for gathering charge information, coding, entering into data base complete billing process and distributing billing information. Responsible for processing and filing insurance claims and assists patients in completing insurance forms. Essential Functions: o Prepare and submit insurance claims accurately and in a timely manner. o Verify patient insurance coverage and eligibility for fertility services( treatments and surgical procedures). o Review and address coding-related denials and discrepancies. o Researches all information needed to complete billing process including getting charge information from physicians. o Assists in the processing of insurance claims o Processes all insurance provider's correspondence, signature, and insurance forms. o Assists patients in completing all necessary forms, to include payment arrangements made with patients. Answers patient questions and concerns. o Keys charge information into entry program and produces billing. o Processes and distributes copies of billings according to clinic policies. o Records payments for entry into billing system. o Follows-up with insurance companies and ensures claims are paid/processed. o Resubmits insurance claims that have received no response or are not on file. o Works with other staff to follow-up on accounts until zero balance. o Assists error resolution. o Maintains required billing records, reports, files. o Research return mail. o Maintains strictest confidentiality. o Other duties as assigned o Identify opportunities to optimize revenue through accurate coding and billing practices. o Assist in developing strategies to increase reimbursement rates and reduce claim denials. Benefits: Offers nationally competitive compensation and benefits. Our benefits program provides a comprehensive array of services to our employees including, but not limited to health insurance (Primarily covered by the company), paid time off, retirement contributions (401k), & flexible spending account

Optum Behavioral Care, part of the Optum family of businesses is seeking a Mental Health Therapist to join our team in Columbus, OH. Optum is a clinician-led care organization that is changing the way clinicians work and live. As a member of the Optum Behavioral Care Team, you'll be an integral part of our vision to make healthcare better for everyone. The Licensed Therapist is responsible for providing direct clinical services to patients in the Collaborative Care Model (CoCM) in a primary care clinic, and will operate in conjunction with Optum Behavioral Care (OBC) to serve as the core member of the hybrid in-person/virtual collaborative care team for OBC clients. In this cutting-edge team the Therapist will interface between patients, PCPs, and psychiatrists to support the mental health and physical health care of patients on an assigned patient caseload from OBC clients. The Therapist will have the support of OBC's clinical and operational teams. This is an ideal role for you if you want to be at the center of an innovative model that can successfully improve the wellbeing for patients, you are interested in being part of a fast-growing company, and you thrive in a team environment. This role will be embedded within our healthcare client; American Health Network Clinics, and follows a Monday-Friday schedule with no weekends or holidays. As part of this hybrid role, you will work remotely one or two days per week, depending on clinic need, with the remaining days onsite at the medical clinic. Why Optum Behavioral Care We are committed to your well-being and growth, offering a comprehensive package of perks and benefits with varying eligibility based on role, including: * Competitive salary * Flexible work models & paid time off when you need it * Health and well-being benefits like health insurance, 401k matching, and other family support and wellness resources * Professional development with tuition reimbursement and dedicated learning time to advance your career * CE/CEU and licensure renewal reimbursement Position Highlights & Primary Responsibilities: * Use virtual and in-person modalities to coordinate care with the patient's medical provider and, when appropriate, other mental health providers * Screen and assess patients for common mental health and substance abuse disorders * Systematically track treatment response and monitor patients for changes in clinical symptoms and treatment side effects or complications * Support psychotropic medication management as prescribed by medical providers, focusing on treatment adherence monitoring, side effects, and effectiveness of treatment * Provide brief behavioral interventions using evidence-based techniques such as behavioral activation, problem-solving treatment, motivational interviewing, or other treatments as appropriate * Participate in regularly scheduled caseload consultation with the psychiatric consultant and communicate resulting treatment recommendations to the patient's medical provider * Develop and complete relapse prevention self-management plan with patients who have achieved their treatment goals and are soon to be discharged from the caseload You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: * Meet one of the following license requirements for the state of Ohio: * Licensed Independent Social Worker (LISW) or Licensed Professional Clinical Counselor (LPCC) * Licensed Marriage and Family Therapist (LMFT) * 3+ years of experience treating patients (pediatrics and adults) with behavioral health conditions * 1+ years of experience working in primary care or other medical behavioral integrated setting (i.e., with other provider types) * Experience with assessment and using evidence-based psychosocial treatments and brief behavioral interventions for common mental health disorders (e.g., cognitive behavioral therapy, motivational interviewing, problem-solving treatment, behavioral activation Preferred Qualifications: * Experience in the Collaborative Care Model (CoCM) * Demonstrated experience being detail-oriented, organized, and have exceptional follow-up capabilities * Proven ability to maintain effective and professional relationships with patient and other members of the care team * Proven ability to work with patients in person as well as by telephone and video * Proven solid grasp of technology solutions and tools and ability to adapt * Bi-lingual Spanish Explore opportunities at Optum Behavioral Care. We're revolutionizing behavioral health care delivery for individuals, clinicians and the entire health care system. Together, we are bringing high-end medical service, compassionate care and industry leading solutions to our most vulnerable patient populations. Our holistic approach addresses the physical, mental and social needs of our patients wherever they may be - helping patients access and navigate care anytime and anywhere. We're connecting care to create a seamless health journey for patients across care settings. Join our team, it's your chance to improve the lives of millions while Caring. Connecting. Growing together. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $58,800 to $105,000 annually based on full-time employment. We comply with all minimum wage laws as applicable. OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start **Caring. Connecting. Growing together.** **Why Care Transitions?** At Care Transitions, our mission is to work with extraordinarily talented people who are committed to making a positive and powerful impact on society by transforming health care. Care Transitions is the result of almost two decades of dedicated visionary leaders and innovative organizations challenging the status quo for care transition solutions. We do health care differently and we are changing health care one patient at a time. Moreover, have a genuine passion and energy to grow within an aggressive and fun environment, using the latest technologies in alignment with the company's technical vision and strategy. You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. We are currently looking for Medical Directors that can work daytime in any of the continental time zones in the US. **Primary Responsibilities:** + Provide daily utilization oversight and external communication with network physicians and hospitals + Daily UM reviews - authorizations and denial reviews + Conduct peer to peer conversations for the clinical case reviews, as needed + Conduct provider telephonic review and discussion and share tools, information, and guidelines as they relate to cost-effective healthcare delivery and quality of care + Communicate effectively with network and non-network providers to ensure the successful administering of Care Transitions' services + Respond to clinical inquiries and serve as a non-promotional medical contact point for various healthcare providers + Represent Care Transitions on appropriate external levels identifying, engaging and establishing/maintaining relationships with other thought leaders + Collaborate with Client Services Team to ensure a coordinated approach to delivery system providers + Contribute to the development of action plans and programs to implement strategic initiatives and tactics to address areas of concern and monitor progress toward goals + Interact, communicate, and collaborate with network and community physicians, hospital leaders and other vendors regarding care and services for enrollees + Provide leadership and guidance to maximize cost management through close coordination with all network and provider contracting + Regularly meet with Care Transitions' leadership to review care coordination issues, develop collaborative intervention plans, and share ideas about network management issues + Provide input on local needs for Analytics Team and Client Services Team to better enhance Care Transitions' products and services + Ensure appropriate management/resolution of local queries regarding patient case management either by responding directly or routing these inquiries to the appropriate SME + Participate on the Medical Advisory Board + Providing intermittent, scheduled weekend and evening coverage + Perform other duties and responsibilities as required, assigned, or requested You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. **Required Qualifications:** + Board certification as an MD, DO, MBBS with a current unrestricted license to practice and willing to maintain necessary credentials to retain the position + Current, unrestricted medical license and the ability to obtain licensure in multiple states + 3+ years of post-residency patient care, preferably in inpatient or post-acute setting **Preferred Qualifications:** + Licensure in multiple states + Willing to obtain additional state licenses, with Optum's support + Understanding of population-based medicine, preferably with knowledge of CMS criteria for post-acute care + Demonstrated ability to work within a team environment while completing multiple tasks simultaneously + Demonstrated ability to complete assignments with reasonable oversight, direction, and supervision + Demonstrated ability to positively interact with other clinicians, management, and all levels of medical and non-medical professionals + Demonstrated competence in use of electronic health records as well as associated technology and applications + Proven excellent organizational, analytical, verbal and written communication skills + Proven solid interpersonal skills with ability to communicate and build positive relationships with colleagues + Proven highest level of ethics and integrity + Proven highly motivated, flexible and adaptable to working in a fast-paced, dynamic environment *All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy Compensation for this specialty generally ranges from $238,000 to $357,500. Total cash compensation includes base pay and bonus and is based on several factors including but not limited to local labor markets, education, work experience and may increase over time based on productivity and performance in the role. We comply with all minimum wage laws as applicable. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. **Application Deadline:** This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. _At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._ _UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._ _UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._

**_What Transportation contributes to Cardinal Health_** Operations is responsible for materials handling and product distribution in a distribution or manufacturing environment. Includes warehousing and fulfillment of materials and products, transportation, inventory management as well as demand, supply and manufacturing planning. Transportation is responsible for the movement of materials and products between suppliers, manufacturing, warehousing and the customer. Management of transportation assets and systems to gain greater service, cost efficiency and optimization of processes. **OptiFreight Logistics** is an undisputed industry leader in delivering savings via third-party freight management. Annually, OptiFreight manages over 20 million shipments for over 2,000 customers, generating collective savings of $535M. OptiFreight has begun to expand our footprint to incorporate Same Day / Courier as well as other modalities of transportation management. Our goal is to offer full suite transportation management to cover ALL transportation needs of healthcare providers. Our proven methods and innovation have led to unique volume-driving capabilities to that support the ability to drive capture and mange more shipments and freight spend than anyone in this space. Ultimately, our ability to deliver value comes through people (highly consultative), scale (breadth of experience and shipments managed), and insights (data driven actions that lead to value). **_Responsibilities_** + Supporting pharmaceutical and medical customers within same day and next day transportation model. + Responsible for proactively handling customer, shipper, and carrier service requests and related inquiries. + Ensure that all planned service activities are entered in the appropriate technology and assigned / dispatched to the appropriate carrier service provider. + Serve as the primary point of contact for carrier service providers for all questions regarding routing, service expectations, and successfully completing transportation requests + Monitors the status of all planned activities and proactively contacts carrier service providers to resolve pickup or delivery issues + Proactively communicates with customers to create awareness about potential service disruptions and communicate details about recovery plans + Tracks, analyzes, and reports on relevant data and metrics as needed or requested + Works with business leadership to define, develop, implement, and continually improve business processes and technology that are necessary + Assists with other tasks or projects as assigned **_Schedule_** + Remote, work from home + M-F 10:30 am - 7:00 pm EST **_Qualifications_** + Bachelor's degree in related field, or equivalent work experience, preferred + 2-4 years experience in transportation planning or shipping activities preferred + Prior experience working in freight brokerage company or transportation industry preferred + Experience or knowledge working within TMS (Transportation Management System) preferred + Excellent communication and interpersonal skills + Proficient in Microsoft office + Prior customer service or support experience preferred **_What is expected of you and others at this level_** + Applies working knowledge in the application of concepts, principles and technical capabilities to perform varied tasks + Works on projects of moderate scope and complexity + Identifies possible solutions to a variety of technical problems and takes action to resolve + Applies judgment within defined parameters + Receives general guidance and may receive more detailed instruction on new projects + Work reviewed for sound reasoning and accuracy **Anticipated hourly range:** $27.40 per hour - $39.30 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 02/15/2026 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Physician Pathways: Prepare for **Day One** at your practice up to one year in advance of completing your resident of fellowship program. As a Pathways Physician, you'll receive a salary, mentoring, and various other learning experiences focused on preparing for your career with the Optum American Health Network with minimal impact on your Resident training time. Interested in learning more about Value Based Care before day one? Getting to know your peers? Ease the stress of your transition to physician provider with an unparalleled head start **"virtually"** **Optum American Health Network Primary Care Physicians -- Ohio Pathways** For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start **Caring. Connecting. Growing together.** As a part of the Optum network, American Health Network is seeking career-minded Family Medicine or Internal Medicine residents who want to jump start their clinical career. You'll enjoy the flexibility to work remotely *** from anywhere within the U.S.** as you take on some tough challenges. **Position Highlights:** + Receive a generous guaranteed salary in your final year of training + Enhance the experience of your final months of training and eliminate the burden of job searching; employment is guaranteed at the completion of your residency + Learn how to practice and thrive in a value-based care model + Gain exposure to the Quadruple Aim framework and various understandings of care settings + Receive mentorship from experienced physicians within your future practice, easing your transition from training into practice + The customized program will be completed at American Health Network facilities in Indiana, or Ohio, and virtually + The program requires a commitment of only a few hours per month **What makes Optum different?** + Providers are supported to practice at the peak for their license + As one of the most dynamic and progressive health care organizations in the country, Optum consistently delivers clinical outcomes that meet or exceed national standards + We promote a culture of clinical innovation and transformation + We are a top performer nationally of the Quadruple Aim initiative + We are influencing change on a national scale while still maintaining the culture and community or our local organizations You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. **Key Takeaways:** + Optum fosters a collaborative culture focused on growth, innovation and mutually uplifting one another, enabling deep physician satisfaction + Tailored development programs like Physician Pathways smooth the transition from training to practice with expert mentorship + Physicians praise the supportive environment facilitating work-life balance, strong patient connections, and the ability to push care delivery boundaries **Required Qualifications:** + M.D. or D.O. + Must be transitioning into your **final year** of residency or fellowship **Preferred Qualification:** + Preferred candidate will be a local physician resident in Ohio--open to other areas as well **Would you thrive with Optum?** + Do you strive to practice evidence-based medicine? + Are you seeking a practice focused on patient-centered quality care, not volume? + Are you a team player - comfortable delegating and empowering teams? + Are you constantly seeking better ways to do things? + Do you want to be part of something better? **About Optum:** At Optum, we've found that putting clinicians at the center of care is the best way to improve lives. Our physician-led organization is one of the most dynamic and progressive health care organizations in the world, serving almost 130 million people through more than 78,000 aligned physicians and advanced practice clinicians. You will find our team working in local clinics, surgery centers and urgent care centers, within care models focused on managing risk, higher quality outcomes and driving change through collaboration and innovation. Learn more at ************************************ *All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. _Diversity creates a healthier atmosphere: OptumCare is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law._ _OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment_

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing together UnitedHealth Group is a company that's on the rise. We're expanding in multiple directions, across borders and, most of all, in the way we think. Here, innovation isn't about another gadget, it's about transforming the health care industry. Ready to make a difference? If you are located in the state of OH, you will have the flexibility to work remotely* as you take on some tough challenges. Primary Responsibilities: * In close coordination with the Population Health Director, oversee the plan's strategic design, implementation, and evaluation of population-specific improvement efforts in the context of the MCO's population health initiatives * Oversee the plan's strategic design, implementation, and evaluation of community engagement and investment efforts in the context of the plan's population health initiatives in close coordination with the Population Health Director * Lead and manage a team responsible for advancing community health initiatives, including oversight of staff supporting health related social needs workgroups and health outcomes related measurement execution for accreditation * Serve as the lead for the Sponsorship Committee, overseeing strategy, evaluation, and alignment of sponsorships with community engagement priorities, population health goals, and the organization's business growth objectives. Ensure sponsorship efforts are integrated with broader community engagement strategies and investments to maximize impact and sustainability * Inform decision-making around best payer practices to ensure optimal outcomes for all populations through provision of applicable and relevant population-specific and community-based research and resources, as well as ensuring member perspectives from all subpopulations are incorporated into the codesign of policy and service provision, including the tailoring of population-specific intervention strategies, and ensuring alignment with NCQA Health Outcomes Accreditation &/or Community-Focused Care accreditation standards and reporting requirements * Collaborate with the MCO's Chief Information Officer to ensure the MCO collects and meaningfully uses race, ethnicity, and language data to identify opportunities for improvement * Provide strategic guidance and facilitation to internal workgroups focused on addressing health related social needs, ensuring initiatives are data-informed, and aligned with ODM & NCQA expectations * Coordinate and collaborate with members, providers, local and state government, community-based organizations, ODM, and other ODM-contracted managed care entities to impact differences in health outcomes at a population level * Ensure that efforts to address poor health outcomes are codesigned with the targeted sub-populations and their providers, developed collaboratively with other ODM-contracted managed care entities to have a collective impact, and integrated with community engagement strategies and investments. Lessons learned are incorporated into future decision-making * Designs, implements, and evaluates programs to reduce health disparities. Uses data to drive decision-making and measurement of progress * Coordinate and collaborate with members, providers, local and state government, community-based organizations, the Ohio Department of Medicaid (ODM), and other ODM-contracted managed care entities to impact population health at the population level * Ensure that efforts addressed at improving population health are designed collaboratively with other ODM contracted managed care entities to have a collective impact for the population and that lessons learned are incorporated into future decision-making * Provides visionary leadership and contributes to the successful advancement of culture, population health and social responsibility principles. Responsible for being a champion of culture, cultivating innovation, and inspiring others * Builds and deploys strategies and initiatives that identify structural impediments to disparate populations * Demonstrates organizational agility and understands how the business operates and can identify and interpret business levers. Creates experiences that shape and grow the organizations' culture programs and capabilities You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: * Bachelors Degree * 5+ years of professional work experience, preferably in public health, social/human services, social work, public policy, health care, education, community development, or justice related fields * 5+ years of experience interfacing with Senior Leadership team * Have experience in actively applying or overseeing the application of science-based quality improvement methods to reduce differences in health outcomes * Demonstrated community and stakeholder engagement experience * Experience addressing health disparity concerns * Experience and knowledge of change management principles, methodologies and tools * Experience working with and leading cross-functional teams and projects * Experience utilizing excellent time management, organizational, and prioritization skills and ability to balance multiple priorities * Experience utilizing solid problem solving and analytical and skills * Experience utilizing excellent communication skills both written and verbal * Intermediate to advanced level of proficiency with Microsoft Word, Microsoft Project, Microsoft Excel, Visio, Microsoft PowerPoint and SharePoint * Expert level of proficiency in Microsoft PowerPoint and Microsoft TEAMS * Proven self-directed, independent and track record of problem solving, initiation and leadership for extremely complex, visible and multifaceted topics * Demonstrated ability leading across organizational silos when presented with highly complex and undefined work * Reside in Ohio * Ability to travel up to 25% of the time, throughout the state of Ohio and limited nationwide travel Preferred Qualifications: * Experience working with Medicaid and/or Medicare programs * Experience working in a matrix environment and influencing all levels of employees; inspiring others to engage, participate and act * Proven excellent communication skills - including verbal, written, interpersonal, presentation, and facilitation skills - with a proven ability to manage conflict, resolve issues, mitigate risks and influence leaders * All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $110,200 to $188,800 annually based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

**SHIFT:** New employee training takes place Monday-Friday, 8:00am-5:00pm EST, mandatory attendance is required. Once the training is completed, the leader connects with the agent on the go-forward shift. This position is full-time (40 hours/week). Employees are required to have flexibility to work any of our shift schedules during our normal business hours of 8am-9pm EST Mon-Fri and 9am-3pm EST Sat. Agents assigned a shift with a Saturday will receive a shift differential of $1/hr. Agents assigned a shift that ends at or after 8pm in their local time zone, will receive a shift differential of $2/hr. In addition, based on seasonal fluctuations in volume, there are times throughout the year where overtime is mandated. **_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution. **_Job Summary:_** As a Service Center our mission is to deliver exceptional experiences for our customers (HCP, Manufacturer or direct customer with chronic illness), ensuring accuracy in our work and upholding our commitment to on-time delivery to provide peace of mind when it matters most. Engage with our customers where and when they need us, through various communication channels including written communication, verbal communication, fax, call/phone, email, text, web, and other platforms. Place inbound orders via fax transmissions and answer inbound calls from customers to place orders for medical supplies. Act as a liaison, addressing and resolving order issues, researching accounts, and providing resolutions in a high-volume call center environment. Strive to enhance customer experience by providing accurate and timely responses with empathy and urgency to the customer's needs. Maintain a high level of accuracy in all tasks. **Responsibilities:** Required to meet customer needs throughout the entire order placement lifecycle. Responsible for providing customer assistance, including, but not limited to, order placement and product knowledge, as well as providing orders status, order discrepancies, and resolving customer complaints. + Handles high call volumes consistently throughout the workday from customers, caregivers, and referral sources; managing calls that range in complexity and sensitivity while maintaining composure. + Maintains a positive, empathetic, and professional attitude toward customers and co-workers always. + Adheres to business processes to ensure all work is done compliantly and in accordance with regulatory standards. + Make decisions on document interpretation while using tools and SOPs. + Leverages critical thinking while reviewing the account and moving it along the customer journey. + Interprets the meaning of insurance terminology, plans, and documentation, and explain it in an easy-to-understand way to our customers. + Identifies and communicates appropriate next steps and expectations to customers based on system messaging, insurance requirements, and the order placement process. + Operates on company-provided hardware and navigates multiple applications throughout the day to address customer concerns. + Consults with the Supervisor and leverages Agent Support Line to resolve our customers' concerns, aiming at a first-call resolution. + Must meet performance and service level goals outlined by the department. **Qualifications:** + High school diploma, GED, or equivalent, or equivalent work experience preferred + 2-4 years of experience in a high-volume call center where communication and active listening skills have been utilized, preferred. + Proven ability to successfully work in a fast-paced call center environment, taking back-to-back calls through your work shift. Excellent phone and customer service skills with a focus on quality, empathy and first call resolution. + Previous experience working in a remote/work-from-home setting is preferred. + Prior experience with Microsoft Office, order placement systems and tools, and data entry is preferred. + Customer service experience is required, with a focus on quality and achieving daily metrics such as production goals, average handle time, adherence, average speed to answer, and QA. + Root cause analysis experience is preferred. **_What is expected of you and others at this level_** + Applies acquired job skills and company policies and procedures to complete standard tasks + Works on routine assignments that require basic problem resolution + Refers to policies and past practices for guidance + Receives general direction on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems **REMOTE DETAILS:** You will work from home, full-time. _As a work from home employee, the expectation is that you have your camera on when participating in your onboarding/training activities. Please note that work from home is not a substitute for childcare or eldercare, arrangements must be made ahead of your start date. You will be required to have a dedicated, quiet, private, distraction free environment with access to high-speed internet._ **Internet requirements include the following:** Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, WIFI extenders, Cellular/Hot Spot connections are **_NOT_** acceptable. + _If having connectivity issues and our IT dept. suspects connectivity issues are due to your ISP or your current set up, we will request that you change providers or rework your set up to not disrupt your daily productivity._ Download speed of (25Mbps - Minimum) but (50Mbps - Recommended) if nobody else at home streaming. Upload speed of (10Mbps - Recommended) Ping Rate Maximum of 30ms (milliseconds) Hardwired to the router Surge protector with Network Line Protection for CAH issued equipment **WHO WE ARE:** Cardinal Health, Inc. (NYSE: CAH) is a distributor of pharmaceuticals, a global manufacturer and distributor of medical and laboratory products, and a provider of performance and data solutions for healthcare facilities. With 50 years of experience, approximately 48,000 employees and operations in more than 40 countries, Cardinal Health seizes the opportunity to address healthcare's most complicated challenges - now, and in the future. **Anticipated hourly range:** $15.75/hr. - $18.50/hr. **Bonus eligible:** NO **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 12/10/2025 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Sonida Senior Living is one of the nation's leading operators of independent living, assisted living and memory care communities for senior adults. The Company operates 97 communities that are home to nearly 12,000 residents across 20 states providing comfortable, safe, affordable communities where residents can form friendships, enjoy new experiences and receive personalized care from dedicated team members who treat them family. Job Description: The Regional Dining Director provides leadership, direction, and support for the dining programs across multiple assisted and independent living communities within an assigned region. This role is responsible for ensuring exceptional resident dining experiences, regulatory compliance, operational efficiency, and alignment with the company's mission, vision, and service standards. The Regional Dining Director partners with Executive Directors, Dining Managers, and culinary teams to elevate food quality, nutrition, hospitality, and resident satisfaction. The role also collaborates with the senior director of dining in other regional leaders to drive companywide dining initiatives and continuous improvement. * This is a remote based role. Responsibilities: Leadership & Operational Oversight * Oversee dining services operations for assigned communities, ensuring quality, consistency, and compliance. * Provide coaching, mentoring, and performance management to community-level dining leaders. * Conduct regular site visits to monitor operations, support teams, and identify improvement opportunities. * Communicate company standards, expectations, and strategic priorities to drive alignment across communities. Resident Experience & Quality Standards * Ensure menus and meal service meet resident preferences, dining needs, and regulatory requirements. * Drive hospitality-focused service, creating a welcoming and enjoyable dining atmosphere. * Monitor resident satisfaction through surveys, feedback, and direct engagement; implement improvements as needed. * Partner with operations and resident care teams to support Wellness and personalized dining experiences. Regulatory & Safety Compliance * Ensure all communities comply with federal, state, and local health, sanitation, and safety regulations. * Maintain compliance with company policies, licensing requirements, and senior living industry dining standards. * Support communities in preparation for health inspections and audits. * Provide follow up and coaching after surveys or inspections to ensure sustained compliance. Financial & Resource Management * Manage regional dining budgets, food costs, and labor utilization in alignment with financial goals. * Implement cost-control measures without compromising quality or resident satisfaction. * Partner with procurement to ensure effective vendor relationships and supply chain efficiency. * Monitor financial performance and identify trends or opportunities to improve profitability. Training & Development * Lead training initiatives to develop culinary skills, service standards, and food safety knowledge. * Promote career growth opportunities within the dining services teams. * Stay current on culinary trends, senior nutrition best practices, and industry innovations. * Identify and mentor high potential team members to support future leadership development. Qualifications: * Associate's or Bachelor's degree in Culinary Arts, Hospitality Management, Nutrition, or related field preferred. * Minimum 5 years of dining/culinary leadership experience, preferably in senior living, healthcare, or hospitality. * Multi-site or regional management experience strongly preferred. * Knowledge of dietary guidelines for older adults, therapeutic diets, and food safety regulations. * ServSafe Certification or equivalent required. * Excellent leadership, communication, and interpersonal skills. * Strong financial acumen and budgeting experience. * Willingness to travel frequently within the assigned region. Key Skills: * Hospitality Focus: Passion for delivering exceptional resident experiences. * Operational Excellence: Ability to set high standards and ensure consistent execution. * Strategic Leadership: Skilled at influencing and guiding multiple teams toward shared goals. * Adaptability: Able to work in a dynamic, multi-community environment with varying needs.