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The differences between attendants and associates can be seen in a few details. Each job has different responsibilities and duties. Additionally, an associate has an average salary of $69,556, which is higher than the $27,453 average annual salary of an attendant.
The top three skills for an attendant include cleanliness, customer service and home health. The most important skills for an associate are customer service, sales floor, and patients.
| Attendant | Associate | |
| Yearly salary | $27,453 | $69,556 |
| Hourly rate | $13.20 | $33.44 |
| Growth rate | 4% | - |
| Number of jobs | 52,299 | 569,041 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 35% | Bachelor's Degree, 46% |
| Average age | 48 | 41 |
| Years of experience | - | - |
An attendant is responsible for ensuring excellent customer service by assisting customers with their needs and inquiries, managing complaints, and providing timely actions. Attendants duties include maintaining the cleanliness and orderliness of operational areas, monitoring product inventories and requesting necessary stocks and equipment, performing administrative tasks as needed, escalating concerns to the management for immediate resolution, and conducting maintenance services. An attendant must have excellent customer service and time-management skills, as well as the ability to multi-task, especially on high-level operations.
Associates are typically entry-level positions for employees who are taking on their first job or organizational role. They are assigned to teams or departments that are related to their skills or educational background. They usually start with smaller tasks that may not seem as impactful but are still essential to the department. Associates are trained by more tenured team members on the ins and outs of the department and the organization. As they grow with the organization, they are given more responsibilities that directly impact the results of the department's initiatives as they work towards their goals.
Attendants and associates have different pay scales, as shown below.
| Attendant | Associate | |
| Average salary | $27,453 | $69,556 |
| Salary range | Between $20,000 And $36,000 | Between $34,000 And $140,000 |
| Highest paying City | San Francisco, CA | Washington, DC |
| Highest paying state | Washington | New York |
| Best paying company | Barnard College | Simpson Thacher & Bartlett |
| Best paying industry | Hospitality | - |
There are a few differences between an attendant and an associate in terms of educational background:
| Attendant | Associate | |
| Most common degree | Bachelor's Degree, 35% | Bachelor's Degree, 46% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between attendants' and associates' demographics:
| Attendant | Associate | |
| Average age | 48 | 41 |
| Gender ratio | Male, 48.6% Female, 51.4% | Male, 50.4% Female, 49.6% |
| Race ratio | Black or African American, 9.6% Unknown, 4.5% Hispanic or Latino, 19.2% Asian, 5.4% White, 59.8% American Indian and Alaska Native, 1.5% | Black or African American, 10.5% Unknown, 5.3% Hispanic or Latino, 18.3% Asian, 8.3% White, 57.0% American Indian and Alaska Native, 0.6% |
| LGBT Percentage | 4% | 7% |