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Attractions host skills for your resume and career
15 attractions host skills for your resume and career
1. Customer Service
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
- Provide exceptional customer service when resolving guest concerns in order to create an extraordinary experience.
- Deliver outstanding customer service and hospitality, exceeded expectations on a daily basis.
2. Safety Procedures
Safety procedures are a set of standardized procedures, that ensures minimal to no risk to people, resources, and the work environment. A company follows the step-by-step safety procedures as it they not only keep the customers and the employees safe, but also help in avoiding legal claims.
- Maintained safety procedures while operating attractions.
- Provide guests with information of local tourist attractions, park facilities, and safety procedures.
3. Excellent Guest
- Tasked with providing excellent guest service while following Disney standards; operating attractions while following Operating Guide procedures.
- Maximize OHRC (operational hourly ride capacity) while providing excellent guest service and show quality.
4. Guest Service
- Operated attractions and demonstrated guest service while maintaining safety and operational guidelines according to Disney standards.
- Recognized by leadership on numerous occasions for outstanding Guest service.
5. Safety Guidelines
Safety guidelines are regulations or rules governing procedures, actions, or devices with the aim of reducing the occurrence or risk of loss, injury, and danger to properties, individuals, or the environment. To adhere to the safety guidelines and be able to make the best possible decisions to ensure everyone at the workplace is safe, you should possess a wide range of skills.
- Memorize and deliver narrations and safety guidelines on a microphone to large groups in Turtle Talk with Crush.
- Orchestrated and maintained specific operating and safety guidelines for a staff of over 50.
6. Guest Satisfaction
- Ensured attraction safety and efficiency while maintaining guest satisfaction while at the Magic Kingdom.
- Participated in team building, employee conflict management, and guest satisfaction initiatives.
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Crowd control refers to a safety procedure where guards, police officers, and barrier maintain a crowd's position and attitude. This measure is often seen in riots, concerts, and anywhere large crowds may result in fights, disorderly conduct, and even "crowd crushes" where a member of the crowd is trampled.
- Set up barricades and ropes for queue line(s) to insure safety and crowd control for guests and performers.
- Preformed a verity of tasks including the operation of rides, crowd control, and hosting tours.
8. Greeting Guests
Grееtіng guests is a wау of welcoming guеѕtѕ tо оnе'ѕ buѕіnеѕѕ or hоmе with jоу, ѕаtіѕfасtіоn, аnd hospitality. Greeting guеѕtѕ wіth a warm ѕmіlе, asking thе rіght ԛuеѕtіоnѕ, аnd ѕеttіng thеm on thе rіght track аrе аll vеrу іmроrtаnt fасtоrѕ whеn dеаlіng wіth a guеѕt.
- Acted as an ambassador to the building, greeting guests with enthusiasm while coordinating game and merchandise sales.
- Displayed the Hyatt brand standard by greeting guests in a friendly and time efficient manner.
9. Exceptional Guest
- Provide exceptional guest service by greeting and interacting with guests, answering questions and resolving guest issues.
- Interact with Guests daily answering questions, supplying directions and providing exceptional Guest service.
10. Safety Standards
- Ensured all food safety standards were being followed appropriately in food location.
- Sustain ride show quality and safety standards.
11. Guest Relations
- Acted in a guest relations capacity, assisting guests traveling to and from the Resort.
- Considered a key member of Guest Relations team for demanding, customer-based business.
12. Public Speaking
Public Speaking or oration, as it is sometimes known, is the act of any one person speaking live in front of an audience. Although in the past the audience was only a physical one, nowadays oration might be done on an online video call, at a digital conference, at an online class, or elsewhere. The art of public speaking is very old, drawing its first established roots from Ancient Greece and likely from before, too. It is an important skill and asset in many industries.
- Acquired superb public speaking skills by leading and performing a special effects show for hundreds of guests several times each day.
13. Safety Checks
Safety checks include all routine maintenance, preventive measures, safety protocols, policies, and regulations performed to ensure a safe working environment. They also include proposals on better management, equipment, installation, and substance disposal methods.
- Performed safety checks and cleaning of rides before and after park hours.
- Performed daily safety checks to ensure proper operation of the attraction.
14. Emergency Situations
- Started, reset, and closed the rides down, as well as, evacuated guests in emergency situations.
- Received 2 Safety Awards, for actions taken during Emergency Situations.
15. Guest Safety
- Work cooperatively with a significantly large team to ensure Guest safety and satisfaction while maintaining efficiency.
- Monitored and assured guest safety while loading and unloading attractions.
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List of attractions host skills to add to your resume

The most important skills for an attractions host resume and required skills for an attractions host to have include:
- Customer Service
- Safety Procedures
- Excellent Guest
- Guest Service
- Safety Guidelines
- Guest Satisfaction
- Crowd Control
- Greeting Guests
- Exceptional Guest
- Safety Standards
- Guest Relations
- Public Speaking
- Safety Checks
- Emergency Situations
- Guest Safety
- Caribbean
- Quality Guest
- Resorts
- Disneyland
- Smooth Operation
- Guest Interaction
- Animal Kingdom
- Guest Situations
- Guest Issues
- Nemo
- Guest Complaints
- Guest Flow
- Guest Inquiries
Updated January 8, 2025