Client Success Manager jobs at Audacy - 1140 jobs

Who We Are: Founded in 2019 by seasoned industry pioneers, CFO's Domain provides Accounting, Finance, and Business Intelligence Consulting and Recruiting solutions to Fortune 1000, middle-market and high-growth companies. We were built on the premise that work is just one part of life and we understand that work lives and personal lives co-exist. As such, our purpose is very simply to improve the quality of the lives of those who we serve. What We Are Looking For: We are looking for a well-networked, proven, and experienced Client Services Director with an appetite to master their craft through hard work, determination, and the application of their talents to our growing organization. This role will contribute to our rapidly growing organization by increasing our business development capacity. As an organization with shared core values, we are looking for a candidate that will model the following in their role: Core Values: Perpetual Growth - seeks to understand how they can constantly improve, asks for feedback, and works on developing their skill set outside of the office. Adaptation - embraces the dynamics of the role and is comfortable adapting to new and changing responsibilities to serve the business. Empathy - seeks to first understand and then be understood. Accountability - assumes ownership over processes they participate in and takes responsibility for promoting our company's brand in a positive light. Integrity - is radically transparent to allow for clear alignment of expectations, does what they say will do and what is expected of them, is consistently reliable and dependable in the execution of their roles and responsibilities. Sales: Set client meetings (phone, video conference and in-person meetings as directed) through a variety of means but not limited to cold calling, cold emails, LinkedIn messages, referrals, reference calls, and reverse recruiting calls. Execute client meetings (phone, video conference and in person meetings) - there will be an expectation to execute a minimum of 20 meetings per week. Scope project opportunities and deploy consultants to execute client work. Actively project manage ongoing client engagements. Deliver solutions to projects that are interrupted by client or consultant related challenges. Take detailed meeting notes and upload them into the respective CRM system. Execute intake calls for temporary engagement and direct-hire opportunities. Build a qualified network of high potential sales prospects. Research sales prospects to verify updated job titles and companies. Contribute to writing, editing, and posting copy on LinkedIn to attract and provide value to potential buyers. Add qualified client contacts to our CRM. Stay up to date on recent and relevant trends impacting accounting & finance and the industries we operate in. Attend qualified networking events + company sponsored/hosted events (including helping to organize these events). Candidate Requirements: 10+ years of Accounting, Finance, management consulting or executive level staffing sales experience. Excellent communication skills, both orally and written. Analytical, thoughtful, and intellectually curious. Accountable, dependable, has integrity, and is consistently reliable. Can work independently and is self-motivated. Personable, confident, and friendly phone presence. Proactive, takes initiatives, and adapts to new responsibilities and shifts in focus easily. Extremely detail oriented. Bachelor's Degree Required (MBA and/or CPA preferred). Must be commutable to the SF Bay Area.

Who We Are: Founded in 2019 by seasoned industry pioneers, CFO's Domain provides Accounting, Finance, and Business Intelligence Consulting and Recruiting solutions to Fortune 1000, middle-market and high-growth companies. We were built on the premise that work is just one part of life and we understand that work lives and personal lives co-exist. As such, our purpose is very simply to improve the quality of the lives of those who we serve. What We Are Looking For: We are looking for a well-networked, proven, and experienced Client Services Director with an appetite to master their craft through hard work, determination, and the application of their talents to our growing organization. This role will contribute to our rapidly growing organization by increasing our business development capacity. As an organization with shared core values, we are looking for a candidate that will model the following in their role: Core Values: Perpetual Growth - seeks to understand how they can constantly improve, asks for feedback, and works on developing their skill set outside of the office. Adaptation - embraces the dynamics of the role and is comfortable adapting to new and changing responsibilities to serve the business. Empathy - seeks to first understand and then be understood. Accountability - assumes ownership over processes they participate in and takes responsibility for promoting our company's brand in a positive light. Integrity - is radically transparent to allow for clear alignment of expectations, does what they say will do and what is expected of them, is consistently reliable and dependable in the execution of their roles and responsibilities. Sales: Set client meetings (phone, video conference and in-person meetings as directed) through a variety of means but not limited to cold calling, cold emails, LinkedIn messages, referrals, reference calls, and reverse recruiting calls. Execute client meetings (phone, video conference and in person meetings) - there will be an expectation to execute a minimum of 20 meetings per week. Scope project opportunities and deploy consultants to execute client work. Actively project manage ongoing client engagements. Deliver solutions to projects that are interrupted by client or consultant related challenges. Take detailed meeting notes and upload them into the respective CRM system. Execute intake calls for temporary engagement and direct-hire opportunities. Build a qualified network of high potential sales prospects. Research sales prospects to verify updated job titles and companies. Contribute to writing, editing, and posting copy on LinkedIn to attract and provide value to potential buyers. Add qualified client contacts to our CRM. Stay up to date on recent and relevant trends impacting accounting & finance and the industries we operate in. Attend qualified networking events + company sponsored/hosted events (including helping to organize these events). Candidate Requirements: 10+ years of Accounting, Finance, management consulting or executive level staffing sales experience. Excellent communication skills, both orally and written. Analytical, thoughtful, and intellectually curious. Accountable, dependable, has integrity, and is consistently reliable. Can work independently and is self-motivated. Personable, confident, and friendly phone presence. Proactive, takes initiatives, and adapts to new responsibilities and shifts in focus easily. Extremely detail oriented. Bachelor's Degree Required (MBA and/or CPA preferred). Must be commutable to the SF Bay Area.

Who We Are: Founded in 2019 by seasoned industry pioneers, CFO's Domain provides Accounting, Finance, and Business Intelligence Consulting and Recruiting solutions to Fortune 1000, middle-market and high-growth companies. We were built on the premise that work is just one part of life and we understand that work lives and personal lives co-exist. As such, our purpose is very simply to improve the quality of the lives of those who we serve. What We Are Looking For: We are looking for a well-networked, proven, and experienced Client Services Director with an appetite to master their craft through hard work, determination, and the application of their talents to our growing organization. This role will contribute to our rapidly growing organization by increasing our business development capacity. As an organization with shared core values, we are looking for a candidate that will model the following in their role: Core Values: Perpetual Growth - seeks to understand how they can constantly improve, asks for feedback, and works on developing their skill set outside of the office. Adaptation - embraces the dynamics of the role and is comfortable adapting to new and changing responsibilities to serve the business. Empathy - seeks to first understand and then be understood. Accountability - assumes ownership over processes they participate in and takes responsibility for promoting our company's brand in a positive light. Integrity - is radically transparent to allow for clear alignment of expectations, does what they say will do and what is expected of them, is consistently reliable and dependable in the execution of their roles and responsibilities. Sales: Set client meetings (phone, video conference and in-person meetings as directed) through a variety of means but not limited to cold calling, cold emails, LinkedIn messages, referrals, reference calls, and reverse recruiting calls. Execute client meetings (phone, video conference and in person meetings) - there will be an expectation to execute a minimum of 20 meetings per week. Scope project opportunities and deploy consultants to execute client work. Actively project manage ongoing client engagements. Deliver solutions to projects that are interrupted by client or consultant related challenges. Take detailed meeting notes and upload them into the respective CRM system. Execute intake calls for temporary engagement and direct-hire opportunities. Build a qualified network of high potential sales prospects. Research sales prospects to verify updated job titles and companies. Contribute to writing, editing, and posting copy on LinkedIn to attract and provide value to potential buyers. Add qualified client contacts to our CRM. Stay up to date on recent and relevant trends impacting accounting & finance and the industries we operate in. Attend qualified networking events + company sponsored/hosted events (including helping to organize these events). Candidate Requirements: 10+ years of Accounting, Finance, management consulting or executive level staffing sales experience. Excellent communication skills, both orally and written. Analytical, thoughtful, and intellectually curious. Accountable, dependable, has integrity, and is consistently reliable. Can work independently and is self-motivated. Personable, confident, and friendly phone presence. Proactive, takes initiatives, and adapts to new responsibilities and shifts in focus easily. Extremely detail oriented. Bachelor's Degree Required (MBA and/or CPA preferred). Must be commutable to the SF Bay Area.

Who We Are: Founded in 2019 by seasoned industry pioneers, CFO's Domain provides Accounting, Finance, and Business Intelligence Consulting and Recruiting solutions to Fortune 1000, middle-market and high-growth companies. We were built on the premise that work is just one part of life and we understand that work lives and personal lives co-exist. As such, our purpose is very simply to improve the quality of the lives of those who we serve. What We Are Looking For: We are looking for a well-networked, proven, and experienced Client Services Director with an appetite to master their craft through hard work, determination, and the application of their talents to our growing organization. This role will contribute to our rapidly growing organization by increasing our business development capacity. As an organization with shared core values, we are looking for a candidate that will model the following in their role: Core Values: Perpetual Growth - seeks to understand how they can constantly improve, asks for feedback, and works on developing their skill set outside of the office. Adaptation - embraces the dynamics of the role and is comfortable adapting to new and changing responsibilities to serve the business. Empathy - seeks to first understand and then be understood. Accountability - assumes ownership over processes they participate in and takes responsibility for promoting our company's brand in a positive light. Integrity - is radically transparent to allow for clear alignment of expectations, does what they say will do and what is expected of them, is consistently reliable and dependable in the execution of their roles and responsibilities. Sales: Set client meetings (phone, video conference and in-person meetings as directed) through a variety of means but not limited to cold calling, cold emails, LinkedIn messages, referrals, reference calls, and reverse recruiting calls. Execute client meetings (phone, video conference and in person meetings) - there will be an expectation to execute a minimum of 20 meetings per week. Scope project opportunities and deploy consultants to execute client work. Actively project manage ongoing client engagements. Deliver solutions to projects that are interrupted by client or consultant related challenges. Take detailed meeting notes and upload them into the respective CRM system. Execute intake calls for temporary engagement and direct-hire opportunities. Build a qualified network of high potential sales prospects. Research sales prospects to verify updated job titles and companies. Contribute to writing, editing, and posting copy on LinkedIn to attract and provide value to potential buyers. Add qualified client contacts to our CRM. Stay up to date on recent and relevant trends impacting accounting & finance and the industries we operate in. Attend qualified networking events + company sponsored/hosted events (including helping to organize these events). Candidate Requirements: 10+ years of Accounting, Finance, management consulting or executive level staffing sales experience. Excellent communication skills, both orally and written. Analytical, thoughtful, and intellectually curious. Accountable, dependable, has integrity, and is consistently reliable. Can work independently and is self-motivated. Personable, confident, and friendly phone presence. Proactive, takes initiatives, and adapts to new responsibilities and shifts in focus easily. Extremely detail oriented. Bachelor's Degree Required (MBA and/or CPA preferred). Must be commutable to the SF Bay Area.

The Specialist provides support to French-speaking local channel partners and their advertising partners through thought leadership, a strong understanding of the client's strategic priorities and key business objectives, a thorough understanding of each program's guidelines, basic knowledge of traditional and digital media, and expertise in both program administration and customer service. This role is critical to our global client and customer success and each individual must be focused on serving as a brand ambassador, collaborating with internal and external team members, controlling quality, identification of potential risk and issues, being the voice of the customer, and providing excellent customer service. Duties/Responsibilities: Work with a wide range of clients and customers (primarily via email, chat, and phone) to understand their marketing needs and resolve escalations independently. French language support required. This position supports Global Tech accounts with partners based in the EMEA, APAC, LATAM, NA regions. Maintain accurate profile and communication records with proactive reporting tied to support and actions provided Coach customers and advertising partners in creating and submitting brand-enhancing content and program-abiding documentation Review marketing materials submitted by customers against an established set of guidelines and brand standards to determine eligible cost for reimbursement. French language support required. Work with customers to increase participation, engagement rates, and content performance on all applicable platforms Lead partnerships by serving as a liaison with internal teams Collaborate with team Participate in idea-sharing and brainstorming sessions Provide ongoing feedback, both internally as well as proactively communicating status and recommendations to customers Troubleshoot issues with website functionality and work with IT to resolve Perform monthly release testing and enhancement quality assurance Perform quality control checks on own work (self-QC) and take accountability for individual quality and productivity Perform quality control checks at the pre-payment level to ensure accuracy and compliance with program guidelines Support in mentoring and training peers to increase program and platform knowledge and to improve quality Able to flex up or down in job responsibilities when needed Qualifications: Bachelor's degree in a business, communication, journalism, marketing, or related field Proficiency in French/Canadian French written and spoken 1+ years of agency or related experience Some remote-work experience preferred and demonstrated ability to work independently Proven technical competence including experience with Microsoft Word, Excel, Outlook, and social publishing platforms Multimedia digital knowledge preferred Experience working with collaborative teams in a fast-paced environment Understanding of industry trends and a passion for technological innovation & client service Exceptional client and customer service skills Strong attention to detail and excellent time management Strong verbal and written communication skills A natural curiosity and eager desire to learn

Channel Manager MarketSource, Inc. is a premier provider of integrated sales & marketing solutions to Fortune 500 companies. We offer a dynamic entrepreneurial environment that fosters creativity and provides unlimited opportunities for personal and professional growth. Job Summary: The Outside Sales Account Channel Mgr. position provides an excellent opportunity for a motivated, self-managed individual looking for a challenging career in a fast-paced industry. The goal of this position is to increase sales and share of DuPont Performance Building Solutions products by analyzing, developing, maintaining and managing key dealers. The Channel Manager will be the point of contact for the demand creator(s) in their territory. Essential Functions: Focus is on dealer maintenance and acquisition of new dealer accounts. Coach, develop, and guide the demand creator to convert or acquire new builders. Specifically, how to sell the value of DuPont Products. Joint travel as needed Point of contact to provide demand creator information like price, rebate, and dealer stocking locations. Point of contact for key dealers and Co-op partners (Account Executives, Traders) Focal point on market pricing in market, keeping Territory Manager and Demand Creator informed of market pricing and competitive prices. Point of contact at key dealer locations and supporting marketing/promotional initiatives (shows, etc.); programs; job and customer specific pricing. Develop, communicate and execute against tactical implementation account plans that support the national business objectives for all strategic distributor locations in their area. Manage and Participate in key dealer shows Would be considered the contact point for credit issues, for new account set up and for Order Management Inquiries. Would be responsible for identifying, meeting with and understanding strengths and weaknesses of competitive distribution within assigned territory. Provide input to the Sales Leader, Market Manager, and Regional Sales Director on a regular basis relative to needs, trends, and opportunities for these customer groups. Travel: 60% on the road, 40% office Daily updates in Salesforce.com (CRM) to record all activity, account profiles, opportunities, etc. Identify and manage opportunity pipeline delivering revenue against business goals Conduct continuing education unit (CEU) and product presentations to better inform and educate as needed Maintain an effective home office while working independently and pro-actively Qualifications Candidate must possess the following qualifications to be considered for the position: BA/BS preferred Five years+ of sales experience Prior experience of discovering, defining, growing and capturing existing and new market opportunities Proven track record of account development, planning and sales growth The ability to identify key decision makers and build customer relationships A team player - The ability to collaborate, share information and resources, and work cross functionally to achieve common goals. Persuasive - Strong negotiation skills with the creativity to create win/ win solutions Strong communication skills - Strong verbal, written, listening and presentation skills Planning and organizing - The ability to plan and execute the sales process in an organized fashion Interpersonal strength - Must develop and maintain close relationships with team members, value chain partners, customer and end users. Professional with strong business acumen The ability to manage and perform well under pressure Computer proficiency required in MS Office Experience with a CRM system (Salesforce.com preferred) Overnight travel required up to 60% Living locally within the assigned territory The following qualifications are preferred : Experience and success in the building and construction industry Previous experience in various businesses demonstrating creative problem solving and unique approaches to sales and market development within the construction field. The flexibility to learn and incorporate new sales processes such as the Challenger Sales method. Experience generating and defending product specifications through a long sales cycle with various stakeholders. The wage range for this position is $70,000 to $90,000 annually. We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protected classification. MarketSource, an Equal Opportunity Employer

As a Strategic Client Engagement Manager, you will serve as an on-site consultant and trusted advisor, working directly within the client's office in Los Angeles, CA. This role is designed to foster strong relationships and drive engagement between Ansira and our client. In this role you will focus on understanding the client's goals, particularly in support of BevAlc suppliers and brands, and providing expert guidance on local marketing strategies. You will play a key role in ensuring platform adoption and maximizing utilization, resulting in an increase in orders and sales, while also helping the client leverage best practices to achieve their business objectives. Key Responsibilities On-Site Client Engagement: Serve as a dedicated resource within the client's office, fostering a strong partnership and acting as the primary liaison for platform-related needs. Consulting & Best Practices: Provide proactive expert recommendations on local marketing activities, aligning strategies with the client's goals and industry best practices. Goal Alignment & Strategy: Maintain a deep understanding of the client's objectives in relation to BevAlc suppliers, ensuring all recommendations and support align with these goals. Platform Adoption & Utilization: Drive engagement with the platform by training and educating users, identifying opportunities for optimization, and ensuring high levels of utilization. Performance Insights & Recommendations: Analyze platform usage and marketing performance data to identify areas for improvement and present actionable insights to the client. Stakeholder Collaboration: Work closely with internal teams and client stakeholders to streamline communication, ensure alignment on initiatives, and enhance overall satisfaction. Training & Enablement: Lead in-person training sessions, workshops, and hands-on support to empower the client's team with the knowledge and tools they need for success. Problem-Solving & Support: Proactively identify challenges, troubleshoot issues, and provide solutions to ensure seamless client experiences. Qualifications & Skills 3+ years of experience in client engagement, marketing consultation, or a related field. Strong knowledge of local marketing strategies, preferably within the BevAlc or consumer goods industry. Excellent relationship-building, presentation and communication skills, with the ability to engage stakeholders at all levels. Experience driving software or platform adoption with a consultative approach. Analytical mindset with the ability to interpret data and provide strategic recommendations. Self-motivated, proactive, and able to work independently in an on-site client environment. Experience in graphic design and print production is a plus. This is an exciting opportunity for a strategic thinker who thrives in a client-facing role, enjoys problem-solving, and is passionate about driving marketing success. If you're a results-driven professional who excels at building relationships and enabling platform adoption, we'd love to hear from you!

We're growing-and looking for a creative problem-solver to grow with us! Image360 is hiring a client-focused Account Manager to help businesses turn bold ideas into powerful visual experiences. If you thrive in a fast-paced environment, love building relationships, and want to be part of a team that transforms concepts into custom signage and graphics, we'd love to hear from you. About the Role: The Account Manager will serve as the primary liaison between the company and its key clients, ensuring the delivery of exceptional service and fostering long-term relationships. This role focuses on managing large accounts, driving account development, and identifying opportunities for new business growth within assigned territories. The successful candidate will be responsible for understanding client needs, coordinating internal resources, and delivering tailored solutions that align with client objectives. By maintaining a deep knowledge of the market and competitive landscape, the Account Manager will contribute to the company's strategic sales goals and revenue targets. Ultimately, this position is critical in sustaining customer satisfaction, expanding account portfolios, and supporting regional sales initiatives at IMAGE360. Plymouth. Minimum Qualifications: Bachelor's degree in Business Administration, Marketing, or a related field. Minimum of 3 years of experience in account management or sales, preferably handling large or national accounts. Proven track record of meeting or exceeding sales targets and managing key customer relationships. Strong communication and negotiation skills with the ability to influence decision-makers. Proficiency in CRM software and Microsoft Office Suite. Preferred Qualifications: Exceptional organizational skills with the ability to manage multiple client projects, timelines, and deliverables simultaneously Proven ability to act as a liaison between clients and internal teams, especially installation crews, ensuring clear communication and smooth execution Strong attention to detail when coordinating project specs, site requirements, and installation logistics Ability to anticipate client needs and proactively communicate updates or changes to production and installation teams Experience scheduling and tracking installations, ensuring deadlines are met and quality standards are upheld Comfortable working in a fast-paced environment with shifting priorities and client demands Responsibilities: Manage and grow large and key customer accounts by building strong, trust-based relationships. Develop and execute account plans to achieve sales targets and maximize revenue opportunities. Identify and pursue new business development opportunities within existing and prospective accounts. Collaborate with inside sales and cross-functional teams to ensure seamless service delivery and customer satisfaction. Monitor market trends and competitor activities to proactively address client needs and maintain a competitive edge. Prepare and present regular reports on account status, sales forecasts, and pipeline development to senior management. Negotiate contracts and pricing agreements in alignment with company policies and client expectations Work environment Professional corporate and team-oriented environment. Onsite work 5 days a week with travel to customer sites when required. Physical demands Prolonged periods sitting at a desk and working on a computer Must be able to lift up to 15 pounds at times Standard business hours although some overtime may be required to meet deadlines or manage unexpected issues Travel required Regular travel to customer site - mainly Southeast Michigan.

Talent International is partnering with a rapidly growing healthcare SaaS company that's looking for their next Account Manager to strengthen client relationships and drive expansion. Compensation: $100K base + $140K OTE (uncapped) Responsibilities Grow and expand relationships within an existing customer base Identify upsell and cross-sell opportunities to drive revenue Ensure clients continue to see strong value in the platform Deliver exceptional customer experiences through trusted partnerships Lead discovery and demo calls Qualifications 2+ years in a client-facing sales or account management role Strong communication and presentation skills Proven success in revenue growth through retention and upsells Experience selling into complex or non-technical customer environments (healthcare tech a plus) Experience in the SaaS space Experience delivering product demos or presenting solutions to clients Interested? Reach out to ************************************** or apply directly!

Stream is looking for a Customer Success Manager to join our growing Customer Success team. What You Will Do Responsibilities: * Own the post-sales customer journey of our Enterprise Customer segment for your book of accounts * Coordinate and run onboarding sessions with product and engineering teams * Manage releases and go-lives of our customers using our products and ensure smooth deployments * Use product knowledge to drive adoption of the features and challenge accounts with lower adoption to lower contraction and churn risks * Hold Strategic Business Reviews with your largest customers * Continually monitor the health of your book of business using our CSMP * Own the data hygiene of your accounts and their paperwork in our systems * Run the renewal cycles with your book of accounts, negotiate contracts, and partner with the accounts team for cross-sell and upsell opportunities. Who You Are The ideal candidate for this position is someone who enjoys being customer-facing and gets job satisfaction from solving business-related problems with great products. * Have 3+ years of experience as an account manager or CSM * Are not afraid to challenge the status quo of a workflow to define new best practices * Are able to grasp technical products and concepts quickly * Understand how to guage the value a product provides to a problem * Work seamlessly across departments - product, support, engineering, sales, and finance Bonus Points: * You have experience working with a high growth SaaS startup * Have engineering experience (JavaScript, Ruby, Python, etc) * Are proficient in using Salesforce, Hubspot, a CSMP (such as ChurnZero, Vitally, Gainsight) Who We Are Stream has a casual, social, and spirited culture. We are talented, highly technical, and collaborative which makes Stream a great place to learn and improve your skills. Our team is forward-thinking and diverse and we all have different backgrounds which lends to our creativity and innovation. With offices in Boulder and Amsterdam, our employees represent 15 countries, 11 languages, and counting. Our team is passionate about tackling difficult tech problems at scale by creating reusable components that allow product owners to ship apps faster, more securely, and with a better user experience. Our culture is oriented towards ownership and quality; Our goal is to produce deliverable software. Why join Stream? * History of success. From Amsterdam to Boulder and Techstars in-between, Stream has raised over $58.25M to build the best Chat Messaging & Activity Feed infrastructure available, with best-in-class support. * Freedom and endless growth opportunities. As a rapidly growing startup (since 2020 we have gone from 30 to 150 employees), Stream gives you unique personal and professional growth opportunities. The opportunity of true ownership and accountability has a massive impact on your career. These are the things you can rarely experience in huge corporations. * Be on the front line of progress and innovation. While working with cutting-edge technology, we are passionate about tackling difficult tech problems at scale and creating reusable components for them, empowering engineering teams to ship apps faster, more securely, and with a better user experience. * They believe in us: Stream is backed by leading VC companies (Felicis Ventures, GGV Capital, 01.Advisors, Techstars, Arthur Ventures), including backers like Dick Costolo (01 Advisors, ex-CEO of Twitter), Olivier Pomel (CEO of Datadog), Tom Preston-Werner (Co-Founder of GitHub), Nicolas Dessaigne (Co-Founder of Algolia), Johnny Boufarhat (Founder and CEO of Hopin). What we have to offer you * 19+ days of paid time off plus 10 paid holidays * Remote work flexibility * Free health insurance for the employee and a discounted rate for dependents * 401k contribution plan with 4% match * Fitness stipend * Company equity * Dog-friendly office! * A Macbook Pro provided * A Learning and Development budget * Team lunches and plenty of snacks * RTD pass + free parking pass on Pearl Street * An office on Pearl Street in downtown Boulder * 12 weeks paid parental leave for primary parents * The opportunity to attend or present to global conferences and meetups * The possibility to visit our office in Amsterdam Salary (for Colorado only): Our salary ranges are based on national averages. We have wide ranges so we can be flexible and determine compensation based on a number of factors including the candidate's skills, level of experience, and location (which can be in the US or a remote location that aligns with a US time zone). For Colorado-based candidates, the salary range for this position is an OTE of $90,000-115,000. Compensation at all other locations will be based on the factors as stated above. Stream provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Our culture * Stream has a casual social culture, our team is diverse and we all have different backgrounds. Now, Stream is a team of over 140+ peers from over 35 countries across the globe. * We value transparency, aim for excellence, and support each other on our way to new victories. * Our team consists of the strongest talents all over the world, which makes Stream a great place to learn and improve your skills. * When it comes to software engineering our culture is oriented towards ownership and quality: our goal is to deliver stable software. * If you are interested in becoming a part of what we do, apply now! Stream provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. No recruiters/agencies please Hybrid office policy: applicants based (or relocating to) one of our office locations are expected to work according to the applicable local office attendance policy. Equal opportunity employer statement: Stream provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Note for external recruiters: We currently have this role covered and do not accept unsolicited agency resumes. We are not responsible for any fees related to unsolicited resumes.

TL;DR - Why This Role Matters As a Senior Customer Success Manager (Enterprise) at Scribe, you'll own relationships with our largest and most strategic customers-global organizations transforming how their teams work. Your mission is to drive measurable business impact by leading customers through adoption, expansion, and renewal of Scribe's solutions. You'll partner closely with executive stakeholders to define success metrics, champion best practices, and scale Scribe usage across complex enterprises. This role is critical to Scribe's continued growth-our Enterprise customers represent some of the world's most recognized brands, and your work will ensure they realize and expand the full value of Scribe at scale. About the Role As a Senior CSM in our Enterprise segment, you will: * Own a portfolio of Scribe's largest Enterprise and Strategic customers (10K+ employees) across diverse industries and geographies, ensuring world-class engagement, adoption, and retention. * Drive adoption and expansion by identifying new use cases, teams, and business units that can benefit from Scribe, and by proactively leading executive alignment to grow value realization. * Onboard and enable new customers by designing tailored rollout and training programs that drive early success and accelerate time-to-value. * Serve as a strategic advisor and trusted partner to executive sponsors and program leads, connecting Scribe's capabilities to their organizational goals and KPIs. * Lead QBRs and EBRs that communicate business outcomes, adoption metrics, and ROI, influencing renewals and multi-year expansion. * Collaborate cross-functionally with Product, Support, and Marketing team members to surface customer insights, champion feature enhancements, and evolve the Enterprise experience. * Manage complex renewals and upsells with precision, balancing customer advocacy and business goals to achieve best-in-class retention and revenue growth. * Partner with Expansion Account Executives to define and execute account growth strategies, ensuring seamless coordination between Customer Success and Sales to maximize customer value and identify new use cases for Scribe. * Spearhead customer-led initiatives-such as success playbooks, enablement programs, and reference stories-that scale Scribe's impact across the Enterprise ecosystem. What Makes You a Great Fit | Requirements You'll thrive in this role if: * 6+ years of Customer Success Experience (Enterprise) in related SaaS with * You're passionate about helping large organizations transform how work gets documented and shared through Scribe. You've managed the full Enterprise customer lifecycle-onboarding to renewal-and can point to measurable lifts in adoption, NRR, or customer satisfaction. * You're equally comfortable diving into technical SaaS workflows and leading C-suite business discussions about outcomes and ROI. * You multithread within Account to build awareness, scope and Customer Success Qualified Leads * You're data-driven-using insights to identify opportunities, tell compelling value stories, and influence executive decisions. You're proactive and entrepreneurial, with a bias toward action, ownership, and high-velocity execution. You're ready to roll up your sleeves and work with stakeholders at all levels to get to outcomes. * You bring a consultative and strategic mindset, balancing empathy for the customer with accountability for results. * You're energized by ambiguity and love building scalable processes in a fast-growing, high-performing environment. * You know when it's most effective to collaborate in person with key stakeholders, and how to drive an effective in-person meeting for maximum results. If you're reading this and thinking "that's me!", we want to meet you. Nice-to-Haves * Experience supporting Fortune 500 or global enterprise accounts at a high-growth SaaS company. * Previous ownership of expansion and renewal metrics (NRR, GRR). * Experience with a PLG sales motion. * Prior consulting or change management experience with large transformation projects. This Role Is Not for You If * You're not comfortable navigating complex, matrixed organizations or managing relationships across end users champions AND executive-level sponsors. * You thrive only with highly defined playbooks versus creating and iterating on them. * You prefer a reactive or transactional approach to customer management. * You're not comfortable with up to 25% travel and in-person meetings. About Us Scribe is where exceptional people come to do the best work of their careers. More than 94% of the Fortune 500 use Scribe to document and scale how work gets done. Our Workflow AI platform automatically captures and optimizes workflows so teams work smarter, faster, and more consistently. We're growing fast - since our founding in 2019, we've grown to over 5 million users across 600,000 businesses. Based in San Francisco, we've been named a LinkedIn Top Startup, are valued at over $1 billion, and are backed by leading investors. Join us in our mission to uplevel how people do work. How We Work We are builders aspiring to master our crafts. We care deeply about our teammates and want to win, together. Our values: * Accelerate impact * Raise the bar * Make our users heroes * Clear is kind * Rapid learning machine * One team, one dream Compensation $120,000-$180,000 OTE + equity + benefits. Compensation is determined based on YOE, skills, experience and location. Full-Time US Employee Benefits Include * Incredible teammates: Work alongside some of the nicest and smartest people you'll ever meet * Competitive pay and meaningful equity * Comprehensive health, dental, and vision coverage for you and your dependents * Flexible paid time off + company holidays * 401(k) plan * Paid parental leave * Commuter and remote work benefits * Home office stipend * Team bonding and offsite opportunities Equal Opportunity Statement At Scribe, we celebrate our differences and are committed to creating a workplace where everyone feels supported and empowered to do their best work. We believe this benefits not only our employees but also our product, customers, and community. Scribe is proud to be an Equal Opportunity and Affirmative Action Employer.

About Sentinel Blue: Sentinel Blue is a values-driven Managed Security Service Provider (MSSP) committed to safeguarding our clients within the defense industrial base and broader government contracting community. Founded on trust and a relentless pursuit of excellence, our mission is to deliver scalable, comprehensive cybersecurity solutions that empower our partners to achieve long-term sustainability, regulatory compliance, and business success. Position Overview: We are seeking a proactive, relationship-driven Customer Success Manager to join our collaborative team. This individual plays a vital role in ensuring our clients receive exceptional support, fully leverage Sentinel Blue's cybersecurity solutions, and successfully achieve their business, compliance, and security goals. The ideal candidate enjoys problem-solving, excels at translating complex technical concepts into clear, actionable solutions, and demonstrates a strong willingness to expand their expertise in Microsoft Azure and related technologies. This is a full-time position that is fully remote. Due to the nature of our work, you must be a U.S. citizen with eligibility for a clearance. No exceptions. A Day in the Life of a Customer Success Manager Role: The Customer Success Manager starts their day by reviewing client statuses and upcoming engagements, ensuring all customers are on track with their security objectives. They coordinate regular meetings to discuss performance, compliance, and solution effectiveness. Throughout the day, they collaborate closely with internal teams, proactively addressing client inquiries, resolving issues promptly, and identifying opportunities to increase solution adoption and client satisfaction. They continuously gather feedback and translate insights into improvements for our service delivery and products. Responsibilities: Serve as the primary point of contact for clients post-onboarding, ensuring a seamless adoption experience, training, and ongoing support. Manage incident and issue response by triaging client problems, coordinating escalations, tracking resolution, and providing timely updates and follow-ups. Build and nurture strong relationships with clients, deeply understanding their business needs and driving their security maturity. Proactively monitor client satisfaction and solution usage, identifying opportunities to enhance value and expand service adoption. Facilitate regular client meetings and performance reviews to align with security objectives and compliance requirements. Collaborate closely across internal teams to ensure smooth delivery of customer requests and timely resolution of issues. Combine account management, technical support, and customer success strategies to deliver exceptional client experiences. Track and report key client success metrics, ensuring retention and satisfaction. Translate customer feedback into actionable insights to improve service delivery, internal processes, and product development. Requirements: U.S. citizenship 1-3 years of experience in customer success, account management, or a related client-facing role, preferably within the cybersecurity or technology sector. Exceptional interpersonal and communication skills, capable of clearly conveying complex concepts. Proven ability to manage multiple clients, prioritize effectively, and achieve high customer satisfaction. Strong problem-solving capabilities, with a focus on delivering proactive, strategic solutions. Desired Qualifications: Foundational knowledge of Microsoft Azure environments Familiarity with government contracting, regulatory compliance, or cybersecurity best practices Experience in a managed service provider environment Benefits: Fully paid individual healthcare, vision and dental insurance for the employee. Paid certification and training opportunities. Three weeks of paid vacation + 10 paid holidays. A supportive environment with a focus on keeping healthy work-life balance. Retirement benefit (401k) with company match.

Who we are At Domino, we build software that helps the largest, AI-driven organizations build and operate advanced data science and AI solutions at scale. Our platform integrates a streamlined model development environment, MLOps capabilities, and novel features for collaboration, reuse, and reproducibility - all of which make data science teams more productive, reduce time to value, and ensure compliance. Our customers - like Johnson & Johnson, GSK, Bristol Myers, UBS, FINRA and the US Navy - are using our software to solve some of the most important challenges in the world, such as developing new medicines, securing our financial markets, or protecting our country. Backed by Sequoia Capital, Coatue Management, NVIDIA, Snowflake and other leading investors, we have been in business for a decade but are still a small team operating with the spirit of a startup. Especially in the world of AI today, we believe that the future is still being invented - and we want to be the ones building it. For more information, visit ************* What we are building The Customer Experience organization plays a key role in Domino's continued growth as a startup and ensuring we help our customers achieve their data science goals. As a Customer Success Manager (CSM) at Domino, you will be responsible for maintaining and growing relationships with our company's clients. You will serve as the main point of contact for clients, ensuring their needs are met and their expectations are exceeded. Your primary goal will be to maximize client satisfaction, retention, and revenue generation. What your impact will be Represent Domino during a pivotal period in the customer's lifecycle; understand and speak to Domino's value proposition in an increasingly competitive and crowded market Drive conversations and kick start migration conversations to drive Domino Cloud adoption among VPC and Onprem existing customers Work closely with the Scaled CS team to automate CS initiatives and bring a digital experience to listed accounts (roadmap updates, education updates, events, surveys) Demonstrate your Domino product expertise and ML Ops / AI knowledge to have meaningful, consultative conversations with customers throughout their renewal process Leverage data and insights alongside your understanding of the customer's goals to prescribe commercial terms that align with the needs of the business Identify and secure upsell opportunities where applicable, whether at renewal or mid-cycle Partner with the Sales Team to ensure on-time delivery of customer renewals without compromising the customer experience along the way Maintain and report an accurate forecast for all renewals in your portfolio Communicate to the business risks identified and develop resolution strategies, escalating wherever appropriate What we look for in this role 3+ years in a client-facing, pre or post-sales role Customer Success Manager, Account Manager, Project Manager Preferably in a SaaS/AI environment Experience in relevant products in the market such as Cloudera, Databricks, Sagemaker, Google, SAS or other MLAnalytics Solutions, Docker, Kubernetes Multi-tasking: you will manage ~10 accounts, sync with the Digital Experience, PS and Support teams within our org and Sales, Product, Eng etc. for overall customer and company success Technical aptitude to understand Domino's portfolio Customer management - drive customers through success ensuring retention and expansion High level of comfort speaking with executives and procurement at Enterprise companies Proven track record of exceeding goals Desire to work in a fast-paced, collaborative environment with peers who challenge you to grow Bias toward action SFDC and CRM tools proficiency What we value We strongly believe in the value of growing a diverse team and encourage people of all backgrounds, genders, ethnicities, abilities, and sexual orientations to apply We value a growth mindset. High-performing creative individuals who dig into problems and see the opportunities for success We believe in individuals who seek truth and speak the truth and can be their whole selves at work We value all of you that believe improving is always possible. At Domino, everything is a work in progress - we can do better at everything We emphasize an environment of teaching and learning to equip employees with the tools needed to be successful in their function and the company #LI-Remote The annual US base salary range for this role is listed below. For sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range will be narrowed during the interview process based on a number of factors, including the candidate's experience, qualifications, and location. Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends. Compensation Range $200,000-$250,000 USD

Who we are At Domino, we build software that helps the largest, AI-driven organizations build and operate advanced data science and AI solutions at scale. Our platform integrates a streamlined model development environment, MLOps capabilities, and novel features for collaboration, reuse, and reproducibility - all of which make data science teams more productive, reduce time to value, and ensure compliance. Our customers - like Johnson & Johnson, GSK, Bristol Myers, UBS, FINRA and the US Navy - are using our software to solve some of the most important challenges in the world, such as developing new medicines, securing our financial markets, or protecting our country. Backed by Sequoia Capital, Coatue Management, NVIDIA, Snowflake and other leading investors, we have been in business for a decade but are still a small team operating with the spirit of a startup. Especially in the world of AI today, we believe that the future is still being invented - and we want to be the ones building it. For more information, visit ************* What we are building The Customer Experience organization plays a key role in Domino's continued growth as a startup and ensuring we help our customers achieve their data science goals. As a Customer Success Manager (CSM) at Domino, you will be responsible for maintaining and growing relationships with our company's clients. You will serve as the main point of contact for clients, ensuring their needs are met and their expectations are exceeded. Your primary goal will be to maximize client satisfaction, retention, and revenue generation. What your impact will be Represent Domino during a pivotal period in the customer's lifecycle; understand and speak to Domino's value proposition in an increasingly competitive and crowded market Drive conversations and kick start migration conversations to drive Domino Cloud adoption among VPC and Onprem existing customers Work closely with the Scaled CS team to automate CS initiatives and bring a digital experience to listed accounts (roadmap updates, education updates, events, surveys) Demonstrate your Domino product expertise and ML Ops / AI knowledge to have meaningful, consultative conversations with customers throughout their renewal process Leverage data and insights alongside your understanding of the customer's goals to prescribe commercial terms that align with the needs of the business Identify and secure upsell opportunities where applicable, whether at renewal or mid-cycle Partner with the Sales Team to ensure on-time delivery of customer renewals without compromising the customer experience along the way Maintain and report an accurate forecast for all renewals in your portfolio Communicate to the business risks identified and develop resolution strategies, escalating wherever appropriate What we look for in this role 3+ years in a client-facing, pre or post-sales role Customer Success Manager, Account Manager, Project Manager Preferably in a SaaS/AI environment Experience in relevant products in the market such as Cloudera, Databricks, Sagemaker, Google, SAS or other MLAnalytics Solutions, Docker, Kubernetes Multi-tasking: you will manage ~10 accounts, sync with the Digital Experience, PS and Support teams within our org and Sales, Product, Eng etc. for overall customer and company success Technical aptitude to understand Domino's portfolio Customer management - drive customers through success ensuring retention and expansion High level of comfort speaking with executives and procurement at Enterprise companies Proven track record of exceeding goals Desire to work in a fast-paced, collaborative environment with peers who challenge you to grow Bias toward action SFDC and CRM tools proficiency What we value We strongly believe in the value of growing a diverse team and encourage people of all backgrounds, genders, ethnicities, abilities, and sexual orientations to apply We value a growth mindset. High-performing creative individuals who dig into problems and see the opportunities for success We believe in individuals who seek truth and speak the truth and can be their whole selves at work We value all of you that believe improving is always possible. At Domino, everything is a work in progress - we can do better at everything We emphasize an environment of teaching and learning to equip employees with the tools needed to be successful in their function and the company #LI-Remote

✨ TL;DR - Why This Role Matters As a Senior Customer Success Manager (Enterprise) at Scribe, you'll own relationships with our largest and most strategic customers-global organizations transforming how their teams work. Your mission is to drive measurable business impact by leading customers through adoption, expansion, and renewal of Scribe's solutions. You'll partner closely with executive stakeholders to define success metrics, champion best practices, and scale Scribe usage across complex enterprises. This role is critical to Scribe's continued growth-our Enterprise customers represent some of the world's most recognized brands, and your work will ensure they realize and expand the full value of Scribe at scale. 📌 About the Role As a Senior CSM in our Enterprise segment, you will: Own a portfolio of Scribe's largest Enterprise and Strategic customers (10K+ employees) across diverse industries and geographies, ensuring world-class engagement, adoption, and retention. Drive adoption and expansion by identifying new use cases, teams, and business units that can benefit from Scribe, and by proactively leading executive alignment to grow value realization. Onboard and enable new customers by designing tailored rollout and training programs that drive early success and accelerate time-to-value. Serve as a strategic advisor and trusted partner to executive sponsors and program leads, connecting Scribe's capabilities to their organizational goals and KPIs. Lead QBRs and EBRs that communicate business outcomes, adoption metrics, and ROI, influencing renewals and multi-year expansion. Collaborate cross-functionally with Product, Support, and Marketing team members to surface customer insights, champion feature enhancements, and evolve the Enterprise experience. Manage complex renewals and upsells with precision, balancing customer advocacy and business goals to achieve best-in-class retention and revenue growth. Partner with Expansion Account Executives to define and execute account growth strategies, ensuring seamless coordination between Customer Success and Sales to maximize customer value and identify new use cases for Scribe. Spearhead customer-led initiatives-such as success playbooks, enablement programs, and reference stories-that scale Scribe's impact across the Enterprise ecosystem. 🧩 What Makes You a Great Fit | Requirements You'll thrive in this role if: 6+ years of Customer Success Experience (Enterprise) in related SaaS with You're passionate about helping large organizations transform how work gets documented and shared through Scribe. You've managed the full Enterprise customer lifecycle-onboarding to renewal-and can point to measurable lifts in adoption, NRR, or customer satisfaction. You're equally comfortable diving into technical SaaS workflows and leading C-suite business discussions about outcomes and ROI. You multithread within Account to build awareness, scope and Customer Success Qualified Leads You're data-driven-using insights to identify opportunities, tell compelling value stories, and influence executive decisions. You're proactive and entrepreneurial, with a bias toward action, ownership, and high-velocity execution. You're ready to roll up your sleeves and work with stakeholders at all levels to get to outcomes. You bring a consultative and strategic mindset, balancing empathy for the customer with accountability for results. You're energized by ambiguity and love building scalable processes in a fast-growing, high-performing environment. You know when it's most effective to collaborate in person with key stakeholders, and how to drive an effective in-person meeting for maximum results. If you're reading this and thinking “that's me!”, we want to meet you. 🧠 Nice-to-Haves Experience supporting Fortune 500 or global enterprise accounts at a high-growth SaaS company. Previous ownership of expansion and renewal metrics (NRR, GRR). Experience with a PLG sales motion. Prior consulting or change management experience with large transformation projects. 🚫 This Role Is Not for You If You're not comfortable navigating complex, matrixed organizations or managing relationships across end users champions AND executive-level sponsors. You thrive only with highly defined playbooks versus creating and iterating on them. You prefer a reactive or transactional approach to customer management. You're not comfortable with up to 25% travel and in-person meetings. 👋 About Us Scribe is where exceptional people come to do the best work of their careers. More than 94% of the Fortune 500 use Scribe to document and scale how work gets done. Our Workflow AI platform automatically captures and optimizes workflows so teams work smarter, faster, and more consistently. We're growing fast - since our founding in 2019, we've grown to over 5 million users across 600,000 businesses. Based in San Francisco, we've been named a LinkedIn Top Startup, are valued at over $1 billion, and are backed by leading investors. Join us in our mission to uplevel how people do work. 💡 How We Work We are builders aspiring to master our crafts. We care deeply about our teammates and want to win, together. Our values: Accelerate impact Raise the bar Make our users heroes Clear is kind Rapid learning machine One team, one dream 💰 Compensation $120,000-$180,000 OTE + equity + benefits. Compensation is determined based on YOE, skills, experience and location. 🎁 Full-Time US Employee Benefits Include Incredible teammates: Work alongside some of the nicest and smartest people you'll ever meet Competitive pay and meaningful equity Comprehensive health, dental, and vision coverage for you and your dependents Flexible paid time off + company holidays 401(k) plan Paid parental leave Commuter and remote work benefits Home office stipend Team bonding and offsite opportunities 🌈 Equal Opportunity Statement At Scribe, we celebrate our differences and are committed to creating a workplace where everyone feels supported and empowered to do their best work. We believe this benefits not only our employees but also our product, customers, and community. Scribe is proud to be an Equal Opportunity and Affirmative Action Employer.

Who We Are Pawnee Mental Health is a mission-driven, non-profit Certified Community Behavioral Health Clinic (CCBHC) serving 10 counties across North-Central Kansas. We provide behavioral health services to children and families who need support the most, and we are actively seeking compassionate professionals who want meaningful, hands-on work in their community. We are proud of our team-oriented culture, where every role matters and every employee plays a part in helping clients build healthier, more stable lives. Why Our Client Support Providers Matter As a Client Support Provider (CSP), you work directly with children ages 4-18 who are experiencing Severe Emotional Disturbances (SED). Your presence, consistency, and creativity help children develop skills, confidence, and stability both at home and in their community. This role is ideal for someone who enjoys working with kids, thrives on relationship-based work, and wants a job that feels purposeful at the end of the day. What You'll Be Doing: * Provide attendant care to children with SED through individual and group activities * Develop and facilitate age-appropriate activities that support each child's treatment goals * Deliver services in homes, schools, on-site locations, and community settings * Coordinate schedules with families, including evening availability as needed * Document services and progress in each child's health record * Receive training in crisis response and provide one-on-one support during crisis situations * Support medication compliance and advocate for children's mental health needs and community inclusion What We Offer We value the work you do and provide strong compensation and benefits in return. * Up to $2,000 annually in bonus pay by meeting client care expectations * Competitive compensation package, including salary, bonus potential, and benefits Benefits include: * Medical and Vision Insurance through BCBS or Aetna, with single coverage typically $50 to $100 per month * Dental Insurance, 100 percent employer-paid * KPERS Retirement with a lifetime pension program * Life Insurance up to 150 percent of annual salary and long-term disability at no cost * Eight paid holidays each year * Generous PTO starting at 12 days per year and increasing to 18 days after your first anniversary * Paid Medical Leave with a 40-hour bank available immediately upon hire * Employee Assistance Program (EAP) * Optional supplemental benefits including additional life insurance, short-term disability, critical illness, hospital indemnity, and ambulance transportation Why Work With Us? At Pawnee, our employees are our greatest strength. As a Client Support Provider, your compassion and dedication directly shape the lives of children and families in our communities. You will receive strong training, ongoing support, and opportunities to grow within a mission-driven organization that truly values its people. If you are looking for a meaningful role where your work makes a visible difference, we encourage you to apply. Requirements Qualifications: Required: * High School diploma or equivalent. * 21 years-of-age or older * Strong oral and written communication skills using the English language. * Basic personal computer skills which enable the entry, retrieval and use of electronic data. * A valid driver's license and automobile liability insurance maintained in accordance with Pawnee policy and procedure. * CSPs in some regions may be required to provide crisis services, and therefore will be required to work rotating on-call shifts. Preferred: * Post-secondary education in a human services field and/or related work experience. * Experience with Microsoft Office software. Salary Description $16.54/hour

About us Scribe is where exceptional people come to do the best work of their careers. More than 94% of the Fortune 500 use Scribe to ensure work gets done right, and see how to do it even better. Our Workflow AI platform automatically captures and optimizes workflows so teams work smarter, faster, and more consistently. We're growing fast - since our founding in 2019, we've grown to over 5 million users across 600,000 businesses. Based in San Francisco, we've been named a LinkedIn Top Startup, are valued at over $1 billion, and are backed by leading investors. Join us in our mission to uplevel how people do work. How we work We are builders aspiring to master our crafts. We care deeply about our teammates and want to win, together. We embrace the following values: Accelerate impact Raise the bar Make our users heroes Clear is kind Rapid learning machine One team one dream About the role Scribe is seeking a Customer Success Manager to join our growing Go To Market team, supporting our customers in the Mid-Market segment. In this role, you'll be responsible for onboarding new Enterprise customers and driving adoption throughout the customer lifecycle, culminating in seamless renewal events. You'll also be responsible for driving expansion opportunities within existing customers by identifying new use cases and teams and successfully introducing Scribe solutions. You'll report to the Head of Customer Success and can be based anywhere in the US or Canada. What you'll do Act as a primary point of contact for Enterprise customers using Scribe across a variety of geographies, industries and use cases. Successfully onboard new customers to Scribe by supporting account setup, planning and enablement that is tailored to their business needs. Draw on your product expertise to advise customers on best practices and facilitate the most effective use of Scribe. Identify signals and craft necessary interventions to ensure strong adoption of Scribe and progress towards the customer's goals, leveraging both tailored and scaled approaches. Assess activity data and calculate and communicate ROI to customers based on real business results. Engage directly with Scribe champions to drive adoption and uncover expansion opportunities within their organizations. Manage contract renewals to maintain best-in-class customer and revenue retention, and provide a seamless customer experience. Partner closely with Account Executives to execute against growth opportunities within your portfolio. Collaborate with Scribe Product, Marketing, and Support team members across initiatives to surface relevant customer insights and feedback. Spearhead strategic projects to continuously improve key metrics: adoption, retention, and expansion. You could be a great fit if You are passionate about Scribe, and even more passionate about helping customers be successful using the tool. You describe yourself as “techno-functional” - you've worked with SaaS applications before and you're an expert in not only how features work, but how they can be applied to business challenges. You're curious, and always asking the question behind the question - what is the customer really trying to solve for? How does this feature really work? You aspire to be world-class in your craft and you want to be surrounded by others who are sprinting towards that goal. You like putting ideas into action and measuring results. You're driven to constantly improve your game. You are organized and self-motivated to hit goals, and are not overwhelmed by aggressive targets. Unknowns and change inspire you, and you are excited about building processes alongside a scrappy team. Qualifications and Requirements: 3-6 years of relevant work experience, interest in building new skills and continued career growth at a fast-paced start-up. Ability to manage a high-touch book of business from onboarding through renewals Experience in customer success, account management for a SaaS solution. (Strongly preferred: CS experience owning subscription renewals and expansion targets.) Engaging presentation skills, understanding of business challenges, and ability to connect with and influence others. Strong communication and interpersonal skills, with the ability to explain technical concepts to non-technical audiences with poise and professionalism Excellent organizational and time-management skills, with the ability to coordinate meetings and deliverables across a large volume of customers. Strong problem-solving skills, with the ability to recognize common business problems and suggest solutions. Passion for technology and the ability to quickly learn new SaaS software applications. A positive attitude and a willingness to go the extra mile for customers. Excited by the opportunity to wear many hats and grow with our company. Full-Time US Employee Benefits Include Some of the nicest and smartest teammates you'll ever work with Competitive salaries Comprehensive healthcare benefits Equity in a hypergrowth startup Flexible PTO 401k Parental Leave Commuter Benefits (SF office employees) WFH Stipend Compensation $120k - $150k OTE (San Francisco, New York, Seattle) + equity + benefits $100k - 130k OTE (Other US locations) + equity + benefits Compensation will be determined based on a candidate's level of experience and location. At Scribe, we celebrate our differences and are committed to creating a workplace where all employees feel supported and empowered to do their best work. We believe this benefits not only our employees but our product, customers, and community as well. Scribe is proud to be an Equal Opportunity and Affirmative Action Employer.

Who We Are Verve has created a more efficient and privacy-focused way to buy and monetize advertising. Verve is an ecosystem of demand and supply technologies fusing data, media, and technology together to deliver results and growth to both advertisers and publishers-no matter the screen or location, no matter who, what, or where a customer is. With 30 offices across the globe and with an eye on servicing forward-thinking advertising customers, Verve's solutions are trusted by more than 90 of the United States' top 100 advertisers, 4,000 publishers globally, and the world's top demand-side platforms. Learn more at ************** Where You Come In We're looking for a client-focused, data-savvy professional with deep knowledge of the programmatic ad ecosystem. You'll thrive here if you enjoy turning complex challenges into actionable solutions, and you care deeply about delivering great client experiences. Experience with DSPs, mobile programmatic, and campaign analytics is essential. A proactive, thoughtful approach to client relationships and internal collaboration is key. What You Will Do * Serve as the primary point of contact for a portfolio of advertiser accounts, ensuring their success and satisfaction * Build and maintain strong, long-term relationships with clients, understanding their business goals and challenges * Manage end-to-end campaign execution, including setup, monitoring, and optimization to meet performance objectives * Analyze campaign data to identify trends, insights, and areas for improvement * Collaborate with internal teams to implement optimizations and troubleshoot issues * Develop strategic plans to enhance campaign performance and achieve client KPIs * Prepare and deliver regular performance reports, providing insights and recommendations * Proactively identify growth opportunities within accounts and contribute to long-term success planning * Work closely with Sales, Product, and Engineering teams to align on client needs and deliver solutions * Provide feedback to inform product development and feature enhancements What We Will Need * 5+ years of experience in customer success, ad operations, or programmatic campaign management * Deep expertise in DSP platforms, mobile advertising, and the programmatic ecosystem * Familiarity with privacy-first measurement frameworks (e.g., SKAdNetwork) is a strong plus * Proven success in driving client growth, retention, and satisfaction * Strong analytical skills with the ability to translate performance data into actionable optimization strategies, deliver insights to clients, and identify opportunities for account growth * Self-starter with a strong drive to learn, take initiative, and make a meaningful impact * Quick learner with a growth mindset - comfortable working independently, adapting to evolving priorities, and taking ownership * Experience mentoring junior team members and collaborating effectively across functions * Bachelor's degree in Marketing, Business, or a related field is preferred but not required; equivalent practical experience is equally valued, and advanced qualifications are a plus What We Offer Just a few of the benefits waiting for you at Verve: * Stay healthy and covered with our comprehensive Medical, Dental, Vision, Disability, Life, and other Insurances * Support your long-term financial security with our 401(k) Retirement plan with company match * Save on everyday expenses with pre-tax FSA plans for Healthcare, Dependent care, and Commuting * Pick what matters most to you in our Fringe Personalized Benefits Platform, with a budget of $100/month: lifestyle, fitness, hobbies, travel, and more * Recharge with 13 paid holidays, unlimited PTO, and 3 Wellness Days throughout the year * Enjoy peace of mind with paid Parental Leave for life's important milestones * … and even more reasons to join us! The OTE salary range for this position is USD 130-140K OTE per annum. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Verve provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. #LI-Hybrid

We are in need of an Accountant who is able to manage accounts, communicate with clients and work well with an accounting team. We are looking for a temporary to permanent role. Responsibilities: · Serves as primary contact with Client; manages day-to-day operations with team members · Reviews and maintains accounting checklists · Provides financial information to management by researching and analyzing accounting data; preparing · reports · Looks for opportunities to improve client accounting processes; inclusive of software automation · Prepares asset, liability, and capital account entries by compiling and analyzing account information · Documents financial transactions by entering account information · Recommends financial actions by analyzing accounting options · Summarizes current financial status by collecting information; preparing balance sheet, profit and loss · statement, and other reports · Substantiates financial transactions by auditing documents · Maintains accounting controls by preparing and recommending policies and procedures · Reconciles financial discrepancies by collecting and analyzing account information · Secures financial information by completing database backups · Maintains financial security by following internal controls · Prepares payments by verifying documentation, and requesting disbursements · Answers accounting procedure questions by researching and interpreting accounting policy and regulations · Complies with federal, state, and local financial legal requirements by studying existing and new legislation, · enforcing adherence to requirements, and advising management on needed actions · Prepares special financial reports by collecting, analyzing, and summarizing account information and trends · Maintains customer confidence and protects operations by keeping financial information confidential Requirements/Experience: · 3+ years full-cycle accounting experience · Non-profit entity experience preferred · Demonstrated ability of servicing clients · Microsoft Dynamics SL experience preferred · QuickBooks experience required · Sage, Great Plains, and/or SAGE experience preferred · Accounting degree preferred · Strong ability to review financials · Inventory/Manufacturing experience a plus · Excellent written and verbal communications skills · Technically savvy, able to learn new software; software integration experience strongly preferred