Business Development Executive Healthcare
Rochester, NY jobs
Location: Rochester, NY (In-person preferred; Remote option available for the right candidate) Employment Type: Full-time | Seniority Level: Executive Industry: Healthcare Staffing | Functions: Sales, Business Development, Operations
About the Role:
We are seeking a highly motivated, strategic, and results-driven Business Development Executive to join our executive sales team. As a rapidly expanding healthcare management and staffing firm, we are looking for an experienced sales executive to drive aggressive business growth, strengthen client partnerships, and spearhead the strategic expansion of the DelphiHealthcare business line in a pure "hunter" role.
This executive role will focus on identifying new business opportunities, cultivating relationships with hospital and healthcare system leadership, and executing high-level growth and operational strategies. The ideal candidate brings proven experience in healthcare staffing, possesses existing relationships with key healthcare executives, demonstrates exceptional business development leadership, and exhibits a true business ownership mentality.
---
Key Responsibilities
Business Development Leadership
· Develop and implement a comprehensive business development strategy
· Lead new client acquisition and build long-term partnerships with target hospitals, health systems, clinics, and other healthcare organizations
· Represent all lines of Delphi management business, including hospitalist, emergency medicine, anesthesia, and urgent care staffing services
· Create and deliver compelling sales presentations, proposals, and marketing materials
Strategic Relationship Management
· Identify and drive opportunities for expansion within existing accounts
· Attend client meetings, conferences, and industry events to enhance company visibility
· Serve as a key liaison between executive leadership, business development, and recruiting teams
Operational Oversight
· Partner with internal teams to ensure operational excellence and fulfillment of client needs while identifying cross-selling opportunities
· Track performance, KPIs, and growth metrics across DelphiHealthcare business line
· Maintain and manage a structured sales pipeline using CRM systems for accurate forecasting of new accounts/contracts
· Document calls, emails and meetings using CRM system and maintain accurate account records/notes for active opportunities and target lists
Outreach & Market Growth
· Conduct targeted outreach including cold calling, digital prospecting, in-person visits, and strategic follow-up. Some travel required for in-person visits/cold calling
· Analyze industry trends to identify emerging markets, service lines, and competitive opportunities
---
Required Qualifications
· Minimum 5 years of successful business development or sales experience in the healthcare staffing industry preferred
· Demonstrated success in generating new business, scaling operations, and managing key accounts
· Bachelor's degree required; Master's degree preferred
· Exceptional communication, negotiation, and presentation skills
· Proficiency with CRM platforms and Microsoft Office Suite
· Ability to manage multiple priorities and work cross-functionally in a fast-paced environment
· Willingness to travel up to 50%
---
Work Location
· Rochester, NY office preferred
· Remote option available for highly qualified candidates with strong industry experience
Radiologist, Breast Imaging, Hybrid
New York, NY jobs
A top community hospital serving a culturally diverse area of New York City, is seeking a Radiologist, Breast Imaging, to join their team. The Mammography and Women's Imaging department handles a significant number of studies and biopsies annually, providing crucial services to the community. State-of-the-art equipment, including 3-D Hologic Dimension machines, CT scanners, MRI, ultrasound, and nuclear medicine, is available to support the diagnostic and screening needs.
Job Responsibilities
Collaborate with the Mammography and Women's Imaging department, performing approximately 11,000 Mammogram studies and around 1,100 biopsies each year.
Utilize advanced equipment, including 3-D Hologic Dimension machines, Hologic stereotactic machine, CT scanners, PET/CT scanner, MRI, ultrasound, and diagnostic x-rays/fluoroscopy suites.
Work alongside a team of full-time Mammographers, supported by Nurses, technologists, and Breast Imaging Supervisor.
May involve faculty appointment at a top medical school.
Full time or Part time
Hybrid schedule
Job Requirements
Board-certified or eligible in Radiology.
Must be licensed to practice in the State of New York.
Job Perks
Competitive salary, great benefits, and other attractive incentives
Generous PTO
All major insurances (health, life, disability)
Work-life balance is valued
Visa (J1/H1B) sponsorship is available.
Supportive and experienced leadership.
Collaborative, flexible, and academically focused environment.
Unionized Position: Promotes a healthy work-life balance and robust employee support.
Diverse and Inclusive Environment: The hospital staff speaks over 130 languages, fostering a culturally rich and inclusive workplace.
Stability and Collaboration: Opportunity to work with a long-term, stable, and collaborative multidisciplinary team.
View all jobs online at: *******************************
The likely salary for this position will be based on qualifications, experience, and education.
If you are passionate about what you could accomplish in this role, we would love to hear from you!
Quality Analyst - Remote
Buffalo, NY jobs
Description & Requirements Maximus is seeking a detail-oriented and experienced Quality Analyst. This role is responsible for conducting quality evaluations of staff performance, supporting calibration sessions, and ensuring alignment with client-defined quality standards. The ideal candidate will demonstrate strong analytical and communication skills, and a commitment to continuous improvement.
*Position is contingent upon contract award*
This is a fully remote role.
Must have the ability to pass a federal background check.
Equipment will be provided but must meet the remote position requirement provided below.
Remote Position Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to ******************
- Private work area and adequate power source
Essential Duties and Responsibilities:
- Conduct internal audits for the quality assurance program to ensure that quality metric requirements of the project are being met.
- Collaborate in developing new procedures and update existing procedures when changes occur.
- Analyze reports on operational performance and provide solutions to identified issues.
- Analyze and develop routine and ad hoc reports on project performance, and research and suggest solutions to identified issues.
- Conduct monitoring activities and audits for quality assurance purposes and to support the effective functioning of the project.
- Analyze quality program data to identify trends and to develop and implement corrective action plans as appropriate.
- Assist with monitoring performance and meeting contractual requirements using system applications.
- Assist in the production and update of staff resource materials including knowledge management system, quick reference guide, matrices, charts, and workflows.
- Assist with staff training for the purpose of achieving and maintaining quality program goals.
- Analyze effectiveness of key initiatives and quality improvement efforts.
- Perform other duties as assigned by management.
• Participate in calibration sessions to ensure consistency and alignment in quality evaluations across the team.
• Utilize AI tools and technologies to support quality assurance activities, data analysis, and reporting.
• Assist the center with taking calls as needed to support operations and maintain service levels.
Minimum Requirements
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
• Monitor agent interactions to ensure adherence to quality standards and provide timely, constructive feedback.
• Meet daily, weekly, and monthly monitoring goals by completing required evaluations, delivering timely feedback, and documenting results to support overall quality targets.
• Maintain strong organizational skills to effectively track monitors across different lines of business
• Collaborate in the development and revision of procedures in response to operational changes.
• Analyze operational and quality data to identify trends, gaps, and opportunities for improvement.
• Make recommendations based on data analysis to enhance performance and service delivery.
• Participate in and contribute to calibration sessions to ensure consistency in quality evaluations.
• Assist in training initiatives aimed at improving agent performance and overall quality scores.
• Support the creation and maintenance of staff resource materials, including guides, workflows, and reference documents.
• Utilize AI tools and technologies to enhance quality assurance processes, reporting, and decision-making.
• Take calls as needed to support center operations and maintain service levels.
• Participate in pilots and provide feedback from a quality assurance perspective to help inform improvements to quality metrics.
• Perform other duties as assigned by management.
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
50,000.00
Maximum Salary
$
61,000.00
Easy ApplyAssociate, TMF Documentation
New York, NY jobs
Axsome Therapeutics is a biopharmaceutical company leading a new era in the treatment of central nervous system (CNS) conditions. We deliver scientific breakthroughs by identifying critical gaps in care and develop differentiated products with a focus on novel mechanisms of action that enable meaningful advancements in patient outcomes. Our industry-leading neuroscience portfolio includes FDA-approved treatments for major depressive disorder, excessive daytime sleepiness associated with narcolepsy and obstructive sleep apnea, and migraine, and multiple late-stage development programs addressing a broad range of serious neurological and psychiatric conditions that impact over 150 million people in the United States. Together, we are on a mission to solve some of the brain's biggest problems so patients and their loved ones can flourish. For more information, please visit us at ************** and follow us on LinkedIn and X.
About This Role
Axsome Therapeutics is seeking an Associate, TMF Documentation who is responsible for supporting clinical document filing and management of Trial Master Files (TMFs). This role helps ensure TMFs are current and inspection-ready for internal and external entities.
This role is based at Axsome's HQ in New York City with an on-site requirement of at least three days per week. We are unable to consider candidates who are looking for fully remote roles.
Job Responsibilities and Duties include, but are not limited to, the following:
* Work closely with the Clinical Study Team to assist in the review and maintenance of study-specific TMFs in accordance with Standard Operating Procedures (SOPs) and regulatory guidelines
* Collect, review and index essential documents in accordance with the TMF Structure
* Assist with the maintenance of TMF study trackers
* Provide updates at team meetings of relevant TMF findings and document status as needed
* Ensure TMFs are always inspection-ready
* Assist in preparation for and participates in internal or external audits/inspections
* Demonstrate technical and strategic knowledge of applicable regulatory requirements, including applicable specifications, SOPs and ICH/GCP guidelines
* Maintain knowledge of current industry best practices
Requirements / Qualifications
* Bachelor's degree required. Preference to candidates with a life science or nursing degree
* Minimum 6 months - 1 year of relevant experience
* Experience with electronic trial master file system(s) including uploading, reviewing, QC, and approval of study required documents preferred
* Knowledge of TMF Reference Model preferred
* Excellent written and oral communication skills.
* Ability to work on site Monday, Tuesday & Thursday. We are unable to consider candidates who are looking for fully remote roles
Experience, Knowledge and Skills
* Must be able to efficiently manage multiple projects.
* Computer proficiency, knowledge of GCP and ICH guidelines and other industry regulations preferred
* Must have good organizational skills, be a team player, function independently, and be able to interact comfortably with colleagues and external stakeholders
* Comfortable multi-tasking in a fast-paced small company environment and able to adjust priorities as needed
Salary & Benefits
The anticipated salary range for this role is $60,000 - $70,000. We encourage candidates of all levels to apply as there may be flexibility on final job title and responsibilities. The salary offer will be based on a variety of factors, including experience, qualifications, internal equity and location. Axsome offers a competitive employment package that includes an annual bonus, significant equity and a generous benefits package.
Axsome is committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, sexual orientation, gender identity, ancestry, citizenship, marital status, physical or mental disability, medical condition, veteran status, genetic information, or any other characteristic protected by federal, state, or local law.
Axsome Therapeutics does not accept unsolicited resumes from recruiters or third-party recruitment agencies and will not pay placement fees for unsolicited candidates that are sent to hiring managers, the HR team or other Axsome team members. Only approved vendors who have been explicitly asked to support a specific search will receive access to our Applicant Tracking System to submit candidates for consideration.
Business Analyst, Operations & Process Improvement (Remote)
Rochester, NY jobs
Description & Requirements We are seeking a Business Analyst, Operations & Process Improvement to support program activities by gathering and interpreting business requirements, optimizing operational processes, and delivering actionable insights to guide management decisions. The ideal candidate demonstrates strong analytical reasoning, works collaboratively with business owners and operational teams, and develops innovative solutions to improve system performance and efficiency.
Why Maximus?
- Work/Life Balance Support - Flexibility tailored to your needs!
- • Competitive Compensation - Bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- •Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities-Participate in training programs, workshops, and conferences.
- •Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees.
Essential Duties and Responsibilities:
- Apply strong analytical reasoning to understand end user's requirements and transform them into operational applications.
- Acquire deep knowledge of working systems and bring efficient and effective changes for better performance across programs.
- Extract, analyze, and report data to support program activity and assist in management decision making.
- Audit, evaluate, track, and report performance activity for Performance Management and contract compliance purposes (e.g., alignment with the program's service-level agreements,)
- Work closely with operations staff to define requirements, test criteria, and identify success factors.
- Collect, review, and document business requirements, specifications, and recommendations related to new processes, functionality, and proposed solutions.
- Extract, tabulate, and analyze data to support program activity and assist in management decision-making.
- Work closely with business owners, operations, users, and systems staff to improve business efficiency and deliver effective solutions.
- Collaborate effectively with internal and external business partners to ensure successful solution delivery.
Minimum Requirements
- Bachelor's degree in related field.
- 3-5 years of relevant professional experience.
- Bachelor's degree in a related field, or an equivalent combination of education and experience.
- 3 years of relevant professional experience
- Experience documenting business requirements, processes, and recommendations.
- Proficiency with Microsoft Excel, Word, PowerPoint, and other MS Office products.
- Ability to collaborate effectively with internal and external stakeholders.
- Strong presentation skills and ability to communicate findings to non-technical audiences.
- Strong analytical and problem-solving skills.
Preferred Requirements
- 3 years of experience gathering and interpreting information to support process or operational improvements
- 5 years of experience working with data to identify trends, support decision-making, or evaluate program performance
- 3 years of experience in business analysis, operations support, or a related analytical role.
- Advanced proficiency with Microsoft Excel, Word, PowerPoint, and other MS Office products.
Home Office Requirements
- Maximus provides company-issued computer equipment and cell phone
- Reliable high-speed internet service
* Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity
* Minimum 5 Mpbs upload speeds
- Private and secure workspace
#ClinicalServices #HotJobs1209LI #HotJobs1209FB #HotJobs1209X #HotJobs1209TH #TrendingJobs #LI-Remote
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
68,000.00
Maximum Salary
$
75,000.00
Easy ApplyHealthy Families New York Intern (Hybrid Flexibility)
Plattsburgh, NY jobs
is available upon request La version de esta posicion esta disponible en Español si es requerida
Your role at BHSN: Behavioral Health Services North (BHSN) is seeking a motivated and compassionate individual to join our Healthy Families New York (HFNY) program as an Unpaid Intern. This internship provides hands-on experience in supporting families, promoting child health and development, and learning evidence-based home visiting practices under the guidance of experienced HFNY staff.
Work schedule: Monday-Friday 8:30am to 4:30pm with some flexibility needed on weekends or evenings (Not on a regular basis)
What you will do:
Observe and assist in home visits and family support activities.
Support documentation and data entry in compliance with HFNY program standards.
Participate in team meetings, trainings, and program development initiatives.
Assist with outreach, engagement, and resource coordination for families.
Gain exposure to public health, child development, and family support practices.
Participate in every event for families, supporting the team in the planning and delivery of activities
Have weekly supervision sessions
What we are looking for:
Current enrollment in a relevant degree program (e.g., Social Work, Human Services, Public Health, Psychology, or related field).
Strong interpersonal skills and a desire to work with families in diverse communities.
Professionalism, reliability, and the ability to maintain confidentiality.
Willingness to learn and follow program protocols.
Self-Starter, motivated and able to complete tasks in a timely manner
What's in it for you:
Hands-on experience in a nationally recognized family support program.
Mentorship from experienced HFNY staff.
Networking and professional development opportunities in behavioral health and family services.
Experience to strengthen future career or graduate school applications.
Additional Information:
This is an unpaid internship; academic credit may be arranged depending on your institution.
Flexible schedule with a commitment of at least 32 hours per week.
Location: 22 US Oval Suite 45. Plattsburgh, NY. Home visitors travel to various locations in the community
Behavioral Health Services North (BHSN) is committed to providing equitable opportunities and a welcoming environment for all interns.
EEO Statement: BHSN is an Equal Opportunity Employer, and supports Diversity, Equity and Inclusion in its hiring and employment practices, so that every team member can feel like they belong and be their authentic self to thrive in their personal and professional lives. In order to do that, all applicants will receive consideration for employment without regard to age, race (including traits historically associated with race, including but not limited to, hair texture and protective hair styles), creed, color, national origin, sexual orientation, military status, sex, disability, genetic predisposition or carrier status, marital status, arrest record or status as a victim of domestic violence, familial status, gender/gender expression, reproductive health decisions, citizenship or immigration status
or any other factor prohibited by law.
Auto-ApplyRadiology Physician
New York, NY jobs
Exciting locum tenens Radiologist job opportunity work remotely or on-site supporting a high-volume hospital in Staten Island, NY. This New York radiology position offers flexibility, competitive compensation, and the chance to join a dynamic healthcare team serving the Staten Island and greater New York healthcare community. Enjoy the vibrant atmosphere, beautiful parks, and easy access to New York City while advancing your radiology career.
Radiologist Job Details
Location: Remote
Duration: 2 months (potential for extension)
Start Date: ASAP
Schedule: Full-time, Monday Friday (8-hour days), plus one weekend per month (Friday Monday morning, with days off before and after weekend coverage)
Shifts per week: 5
Shift duration: 8 hours
Estimated Monthly Volume: 800 RVUs
Radiology Job Requirements
Active New York State medical license
Board Certification in Radiology
Fellowship training in Body Imaging preferred
Minimum 1 year of experience in general diagnostic and body imaging radiology
Proficiency with teleradiology platforms and remote healthcare technology
Ability to work independently and efficiently manage high imaging volumes
Strong communication skills for collaboration with residents and healthcare staff
Radiologist Responsibilities
Interpret general diagnostic and body imaging studies remotely for New York healthcare facilities
Provide overflow imaging coverage during physician leave
Participate in weekend call coverage (one weekend per month)
Collaborate with residency program for patient care and imaging review
Deliver timely and accurate radiology reports in compliance with hospital and state regulations
Maintain high standards of patient care and clinical support
Staff Data Scientist
New York, NY jobs
About the Staff Data Scientist role at Headspace:
We are looking for an experienced and strategic
Staff Data Scientist
to join our Data team. In this role, you will lead the measurement and delivery of insights and actionable recommendations that drive performance improvements in key areas such as enrollment, activation, engagement, retention, and member outcomes. You will conduct statistical analysis and develop data science solutions to drive data-driven decision making across marketing, product, content across channels.
As a senior leader, you will work closely with cross-functional partners, including Engineering, Product Design, Product Management, Product Marketing, and Operations, to influence the planning, development, launch, and growth of our Channel offerings. This is a highly visible role that requires exceptional analytical expertise, strategic thinking, and the ability to translate business priorities into impactful analytics initiatives.
By driving data-driven decision-making, you will play a pivotal role in helping us achieve our mission of providing everyone with access to lifelong mental health support.
Location: We are currently hiring this role in the following locations:
Hybrid in our San Francisco office, working 3 days per work from the office
Remotely in New York City, New York
Remotely in Seattle, Washington
Candidates must currently permanently reside in the US full-time and be based in these specific cities.
What you will do:
Strategic Leadership: Drive significant business outcomes by leading impactful and complex data projects that align with strategic priorities.
Cross-Functional Partnership: Provide thought leadership by collaborating with cross-functional teams to translate complex business problems into scalable analytical frameworks. Recommend and implement actionable insights that drive measurable results.
Analytical Expertise: Serve as the organization's subject matter expert on advanced statistical analysis, experimental design, data science approaches, and financial impact analysis, ensuring best practices are followed.
Problem Solving: Lead root cause analyses for critical business metrics, crafting structured approaches to identify and address key drivers. Facilitate discussions with senior stakeholders and teams to prioritize and implement optimization strategies.
Process Automation: Architect and implement automation solutions for analytical processes, including experimentation readouts and self-service analytics, improving scalability and efficiency.
Data Products Development: Lead the development of high-quality data product requirements, dashboard scopes, and automated reporting solutions. Build strong partnerships with Data Engineering, Business Intelligence, and other data stakeholders.
Visionary Collaboration: Partner with Business Intelligence engineering teams to drive both immediate data initiatives and the long-term vision for data-driven reporting and metric frameworks.
Project Ownership: Independently identify opportunities for improvement or growth, initiate projects, and lead them to successful outcomes with measurable impact.
What you will bring:
Required Skills:
8+ years of well-rounded analytics experience, ideally with exposure to Digital Health, high-growth SaaS, and/or Mental Health industries in rapid growth environments.
6+ years of experience working directly with executive leadership and product leaders, showcasing the ability to align analytics, data science with strategic goals.
8+ years of analytics experience focused on customer growth, engagement, and lifecycle optimization.
6+ years of experience owning and managing data products while driving their strategic utilization to create business impact.
4+ years of progressive experience in healthcare analytics (preferred).8+ years of expertise in big data technologies (e.g., Redshift, S3, Databricks, Datalakes, Spark).
Advanced skills in SQL, Python, R, Looker, Tableau, Statistics, Amplitude, Domo, CoreMetrics, Google Analytics, and Excel.
Required expertise in SQL, Python, Looker, Tableau, Statistics, and Amplitude for event-based deep dives and advanced analytics.
Bachelor's or master's degree in computer science, statistics, mathematics, or a related quantitative field.
Location: We are currently hiring this role Hybrid for San Francisco (SF). Candidates must permanently reside in the US full-time. For candidates with a primary residence in the greater SF area, this role will follow our hybrid model. You'll work 3 days per week from our office, allowing for impactful in-office collaboration and connection, while enjoying the flexibility of remote work for the rest of the week. Your recruiter will share more details about our hybrid model.
Pay & Benefits:
The anticipated new hire base salary range for this full-time position is $140,400-$224,250 + equity + benefits.
Our salary ranges are based on the job, level, and location, and reflect the lowest to highest geographic markets where we are hiring for this role within the United States. Within this range, individual compensation is determined by a candidate's location as well as a range of factors including but not limited to: unique relevant experience, job-related skills, and education or training.
Your recruiter will provide more details on the specific salary range for your location during the hiring process.
At Headspace, base salary is but one component of our Total Rewards package. We're proud of our robust package inclusive of: base salary, stock awards, comprehensive healthcare coverage, monthly wellness stipend, retirement savings match, lifetime Headspace membership, generous parental leave, and more. Additional details about our Total Rewards package will be provided during the recruitment process.
About Headspace
Headspace exists to provide every person access to lifelong mental health support. We combine evidence-based content, clinical care, and innovative technology to help millions of members around the world get support that's effective, personalized, and truly accessible whenever and wherever they need it.
At Headspace, our values aren't just what we believe, they're how we work, grow, and make an impact together. We live them daily: Make the Mission Matter, Iterate to Great, Own the Outcome, and Connect with Courage. These values shape our decisions, guide our collaborations, and define our culture. They're our shared commitment to building a more connected, human-centered team-one that's redefining how mental health care supports people today and for generations to come.
Why You'll Love Working Here:
A mission that matters-with impact you can see and feel
A culture that's collaborative, inclusive, and grounded in our values
The chance to shape what mental health care looks like next
Competitive pay and benefits that support your whole self
How we feel about Diversity, Equity, Inclusion and Belonging:
Headspace is committed to bringing together humans from different backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together.
As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace.
*Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Headspace.
Please inform our Talent team by filling out
this form
if you need any assistance completing any forms or to otherwise participate in the application or interview process.
Headspace participates in the
E-Verify Program
.
Privacy Statement
All member records are protected according to our . Further, while employees of Headspace (formerly Ginger) cannot access Headspace products/services, they will be offered benefits according to the company's benefit plan. To ensure we are adhering to best practice and ethical guidelines in the field of mental health, we take care to avoid dual relationships. A dual relationship occurs when a mental health care provider has a second, significantly different relationship with their client in addition to the traditional client-therapist relationship-including, for example, a managerial relationship.
As such, Headspace requests that individuals who have received coaching or clinical services at Headspace wait until their care with Headspace is complete before applying for a position. If someone with a Headspace account is hired for a position, please note their account will be deactivated and they will not be able to use Headspace services for the duration of their employment.
Further, if Headspace cannot find a role that fails to resolve an ethical issue associated with a dual relationship, Headspace may need to take steps to ensure ethical obligations are being adhered to, including a delayed start date or a potential leave of absence. Such steps would be taken to protect both the former member, as well as any relevant individuals from their care team, from impairment, risk of exploitation, or harm.
For how how we will use the personal information you provide as part of the application process, please see: ******************************************
#LI-HYBRID
Auto-ApplySr. Knowledge Analyst - Contact Center Content Specialist (Remote)
Rochester, NY jobs
Description & Requirements Maximus is looking for a dynamic Senior Knowledge Analyst to serve as the dedicated Contact Center Content Specialist (CCCS). In this pivotal role, you'll collaborate closely with government and internal teams to identify content gaps, drive improvements, and ensure that agents are equipped with clear, effective, and bilingual resources.
*Position is contingent upon contract award*
This is a fully remote role.
Must have the ability to pass a federal background check.
Remote Position Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to ******************
- Private work area and adequate power source
Essential Duties and Responsibilities:
- Build and maintain knowledge base in SharePoint.
- Build document management processes and procedures.
- Assess knowledge base needs, inaccuracies, gaps; work quickly to resolve and make content current.
- Work cross-functionally with internal teams for maximum efficiency and accuracy in documentation content.
- Create hierarchy and ownership structure to sustain knowledge management.
- Empower contributions from key stakeholders to improve the knowledge base.
- Design and implement work flows to manage documentation process.
- Establish standard templates for all documentation for the teams to utilize in document creation.
- Collaborate with and support the Implementation Team to tune and evolve our Knowledge Base.
- Create, promote and apply best practices for writing, style and content in Microsoft style.
- Create training material in support of the Knowledge management process.
- Improve search results by honing and maintaining the knowledge base taxonomy, labels list and ensuring symptoms and subject terms are present in each article.
- Utilize SharePoint knowledge for site management, list creation, workflow creation/modification and document management within SharePoint.
• Coordinate with client content teams, and the Senior Training Manager to identify and address content gaps specific to contact center operations.
• Serve as a bilingual subject matter expert (English and Spanish) for contact center content development.
• Support the creation and refinement of training materials for contact center agents.
• Draft monthly action and improvement reports with recommendations on knowledge content, quality, customer satisfaction, and training materials.
• Represent the contact center perspective in content-related discussions and decisions.
• Work extensively with business partners and SMEs to perform knowledge needs analysis, develop and update training and knowledge resources that meet staff and stakeholder needs and organizational quality standards.
• Manage and develop knowledge articles, chat quick text scripts and email templates.
• Conduct audits of knowledge articles and procedures to ensure accuracy and relevance.
• Identify emerging contact center trends and coordinate content updates to address urgent needs.
• Collaborate with client content teams to create, update, and review contact center-specific content.
• Serve as a subject matter expert for assigned customer agencies.
• Salesforce and SharePoint experience preferred.
• Call center knowledge and experience preferred.
Minimum Requirements
- Bachelor's degree with 5+ years of experience.
- Advanced degree or professional designation preferred.
- Develops solutions to a variety of complex problems.
- Work requires considerable judgment and initiative.
- Exerts some influence on the overall objectives and long-range goals of the organization.
• Developing website content experience
• Self-motivated and able to work independently
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
65,000.00
Maximum Salary
$
85,200.00
Easy ApplyManager, Regulatory Affairs (Hybrid)
New York, NY jobs
Oversees compliance and regulatory functions to ensure VNS Health's managed Medicaid (i.e., mainstream, HIV SNP, Partial Cap/MLTC) and Medicare Advantage (i.e., MA-PD, D-SNP, FIDE SNP) products in accordance with federal and New York State laws, regulations, and contractual requirements. Serves as a subject matter expert in managed care regulations - with an emphasis on New York State Medicaid - collaborates with internal departments to promote a strong culture of compliance, and liaises with state and federal agencies on regulatory matters. The Manager has a deep understanding of healthcare compliance, regulatory frameworks, and risk management and possesses strong leadership and interpersonal skills, with the ability to influence and guide cross-functional teams. This individual works under general supervision.
What We Provide
* Referral bonus opportunities
* Generous paid time off (PTO), starting at 30 days of paid time off and 9 company holidays
* Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life Disability
* Employer-matched retirement saving funds
* Personal and financial wellness programs
* Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care
* Generous tuition reimbursement for qualifying degrees
* Opportunities for professional growth and career advancement
* Internal mobility, generous tuition reimbursement, CEU credits, and advancement opportunities
What You Will Do
* Ensures compliance with requirements established by the New York State Department of Health (DOH), Office of the Medicaid Inspector General (OMIG), Centers for Medicare & Medicaid Services (CMS), and other bodies overseeing managed care organizations.
* Monitors and interprets applicable federal and New York State statutes, regulations, and guidance affecting managed care organizations. Assesses the impact of State and Federal regulatory changes on the enterprise's programs and health insurance plans.
* Serves as Project Manager for regulatory affairs projects related to new or updated regulatory guidance. Acts as the liaison with business areas to ensure appropriate changes are made to the impacted departments. Develops monitoring processes to ensure implementation is effective and compliant.
* Provides guidance to lines of business on compliance risks, ensuring operational readiness and adherence. Ensures that communications regarding high-impact regulatory changes are provided to key operational and shared services stakeholders. Develops and provides training and education on new or updated regulatory requirements to Compliance and operations, as applicable.
* Manages regulatory filings, submissions, and reporting obligations, including oversight of corrective action plans (CAPs), routine compliance reports, and required attestations. Manages the process for the issuance, development, remediation, and validation of regulator-issued CAPs for identified and/or reported issues of non-compliance.
* Assists in the review, development, revision and maintenance of compliance policies and procedures.
* Acts as an interface between Compliance Operations and Regulatory Affairs teams with respect to clarification of regulatory guidance.
* Collaborates with the Quality department to ensure that regulatory mandates, certain certifications, and survey responses are being tracked and monitored.
* Maintains a regulatory reference library for use by the department.
* Assists in the preparation of updates and reports to management, Board of Directors, and Compliance Committee related to regulatory affairs and related compliance activities.
* Participates in special projects and performs other duties as assigned
Qualifications
Education:
* Bachelor's Degree in healthcare administration, public health, business, law, or a health related field required required
* Master's Degree in a health or law-related field preferred
Work Experience:
* Minimum of four years of experience working in the health care industry, preferably with healthcare compliance, regulatory affairs, or managed care operations, with at least 3 years in a leadership or management role required
* Strong knowledge of Medicare and New York State Medicaid managed care regulations and compliance requirements required
* Demonstrated ability to research and interpret complex managed care regulations and communicate requirements effectively to operational teams. required
* Proven capacity to work collaboratively across departments and build strong compliance partnerships required
* Exceptional ability organizational, analytical, time management, project management and problem-solving skills required
* Excellent written and verbal communication skills required
* Fluent in Word, Excel, and Power Point required
Pay Range
USD $109,900.00 - USD $146,500.00 /Yr.
About Us
VNS Health is one of the nation's largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us - we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 "neighbors" who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.
Care Manager III - Full Time/Partially Remote Schedule
Utica, NY jobs
Full-time Description
Job Title: Care Manager (Level 3)
Job Category: 9 - Service Worker
Department/Group: Care Management Agency
Travel Required: Yes
Level/Salary Range: NE3 Min $19.18 - Max $30.69
Salary determined by experience and education.
Position Type: Full-Time / Part-Time, Non Exempt, 35 Hours a Week
Position Summary:
The Care Manager conducts and schedules assessments, referrals, advocacy and supports, counseling, education of patients and enrollees and care team members assuring the patient receives quality services to maintain optimum healthcare needs without barriers.
ROLE AND RESPONSIBILITIES:
Activities include but are not limited to the following:
Outreach and engagement to formally enroll referred individuals into the care management program.
Conduct assessments, evaluates needs, establishes and maintains care plan and maintains referrals for enrollees.
Assures supports are in place inclusive of peer and family contacts.
Develops Interim Plan of Care based on preliminary clinical information and assigned level that will identify linkages and services immediately required, based on information received from referral sources if applicable.
Ensures all initial linkages are established and maintained.
Collaborates with all service providers and establishes team communication plan.
Monitor goals on a continuing basis and that team is communicating.
Monitors that care plan is relevant to health home policies and procedures.
Consults with family members and social supports to maintain support consistency.
Advocates for additional services and linkages as appropriate.
Maintains current care management documentation and information regarding care management activities within the required health information technology (HIT) system.
Ensure compliance with all pertinent government and agency regulations and operating standards, including maintaining all required documentation and applicable databases.
All other duties as assigned.
Requirements
QUALIFICATIONS / EDUCATION / EXPERIENCE REQUIREMENTS
A Bachelor's degree in one of the following fields listed: a major or concentration in social work, psychology, nursing, rehabilitation, education, occupational therapy, physical therapy, recreational therapy, counseling, community mental health, child and family studies, sociology, speech and hearing or other related human services field; and two years of experience In providing direct services to people with Serious Mental Illness, Developmental Disabilities, or Substance Use Disorder; OR in linking individuals with Serious Mental Illness, Developmental Disabilities, or Substance Use Disorders to a broad range of services essential to successful living in a community setting (i.e. medical, psychiatric, social, educational, legal, housing and financial services); OR
A NYS teacher's certificate for which a bachelor's degree is required; OR NYS licensure and registration as a Registered Nurse and a bachelor's degree; OR A Bachelor's level education or higher in any field with five years of experience working directly with persons with behavioral health diagnoses; OR A Credentialed Alcoholism and Substance Abuse Counselor (CASAC); OR A Master's Degree in one of the qualifying education fields may be substituted for one year of experience.
Basic Computer Skills (Windows, Outlook, Word, Excel)
Travel is required. Must have a valid NYS Driver's License.
Competencies and experiences necessary include customer service orientation, diplomacy, diversity, flexibility, follow through, informing others, safety orientation, reliability and consistency, written communication and cooperation and teamwork, listening skill, optimism, quality orientation, analytical thinking.
Applies and actively shares knowledge, expertise and best practices with team
Behavior supports the mission, core values and objectives of the organization.
Displays flexibility and openness in daily work and encourages others to stay open to change and improvement.
Accepts and readily adapts to changing priorities, new ideas, strategies, procedures and methods.
Demonstrates and promotes respect toward coworkers and adapts behaviors to work effectively with varying people and situations.
Accumulates all relevant information prior to making job-related decisions.
Presents well-considered alternatives when making recommendations.
Makes decisions in a timely manner.
Represents the organization and its network of providers by displaying a respectful and caring manner with clients and their families.
Addresses all client concerns in a timely and efficient manner and reports any complaints to their immediate supervisor or the Director of Health Home Operations for resolution.
Complies with quality assurance, OSHA, HIPAA, infection control, safety and other policies set forth.
This position has the potential for regular and substantial contact with health home enrollees under age 21 and must satisfactorily pass a Criminal History Record Check (including fingerprinting), State Registered Clearance, Mandated Reporter Training, and Staff Exclusion List.
WORK ENVIRONMENT / HAZARDS
Job related tasks do not involve exposure or potential exposure to blood, body fluids, or tissue and Category I tasks are not a condition of employment. May have exposure to unpredictable individuals and situations when working at CNYHHN sites, its affiliates or the community.
OSHA Exposure Category III
PHYSICAL DEMANDS
Certain deadlines and unanticipated developments may require work during evenings, weekends.
Ability to quickly address any emergent issues without losing focus on task at hand.
The employee must have full sight and hearing with fluency in the English language. While performing the duties of this job, the employee is regularly required to talk or hear.
The employee frequently is required to stand, walk and sit. Must be able to sit for long periods of time.
Constantly operates a computer and other office productivity machinery, such as a copy machine, scanner, computer printer, etc.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position without compromising work-flow and efficiency.
Benefits:
Health Insurance
Voluntary Insurance Options
Paid Time Off
Paid Sick Leave
Dental Insurance
Vision Insurance
Pet Insurance
Life Insurance
Retirement Plan
Employee Assistance Program
Flexible Schedule
Flexible Spending Account
Other
WORK CONTACT GROUP
All staff, individuals at sites, visitors, family members, vendors, various county mental health services, various regulatory and professional agencies. There is daily contact with outside providers.
SUPERVISED BY: Program Manager / Project Manager
SUPERVISES:
None
Acknowledgement
I have received, reviewed and fully understand the job description for Care Manager (Level 3). I further understand that I am responsible for the satisfactory execution of the essential functions described therein, under any and all conditions as described.
Salary Description $19.18 hour - Max $30.69 hour
Software Engineer, API
New York, NY jobs
About the Software Engineer, API at Headspace:
Headspace is seeking a talented Software Engineer to join its growing B2B Org. Our org is responsible for building and maintaining the eligibility systems and the enrollment experiences for our growing enterprise & SME customer base, as well as building partnership integrations for strategic partnerships. This role in particular is for the partnerships team wherein you'll be tasked with prototyping, architecting, and executing on the creation of our enterprise platform, and be integral in the B2B org's continued growth. We are also big on sharing knowledge, helping each other learn and get better, and you will see frequent mini-tech talks throughout the year.
Being on the Headspace engineering team, you'll be working on a product that impacts more than 65M users. You will help us bring new features to life to meet our mission, while also helping push our platform to newer technologies as we embrace the cutting edge. A big goal needs talented people, so come join us and give your job a sense of purpose!
Location: We are currently hiring this role in San Francisco (hybrid), Los Angeles (remote), New York City (remote) and Seattle (remote). Candidates must permanently reside in the US full-time and be based in these cities.
For candidates with a primary residence in the greater SF area, this role will follow our hybrid model if within a 30 mile radius of office. You'll work 3 days per week from our office, allowing for impactful in-office collaboration and connection, while enjoying the flexibility of remote work for the rest of the week. Your recruiter will share more details about our hybrid model.
What you will do:
Impact Millions: Your work can impact over 65 million users, contributing to our mission of improving mental health worldwide
Design and develop high-volume, low-latency applications for mission-critical systems
Write well designed, testable, performant, and efficient code
Contribute in all phases of the development lifecycle, from collaborating with product stakeholders, writing tech specs & RFCs, to feature release and operations
Build APIs, primarily on Typescript/Node.js and Python/Django for our AWS-based services
Work with product and engineering teams to release services that operate at our high scale
What you will bring:
Required Skills:
3+ years of hands-on software development experience building APIs and microservices
Exposure to modern frontend frameworks such as React and Next
Experience with Typescript/Node.js and/or Python/Django (strong proficiency in either one, exposure to the other)
Strong debugging skills and experience with unit, integration, and end-to-end testing, as well as using CI/CD systems
Excellent communication skills, both written (technical documentation) and verbal (articulating technical ideas clearly both technical and non-technical audiences)
A passion for collaboration and a desire to thrive in a fast-paced environment.
Preferred Skills:
Exposure to alerting, logging, and monitoring frameworks
Solid understanding of database management and object-oriented programming
BS/MS degree in Computer Science or something equivalent
Pay & Benefits:
The anticipated new hire base salary range for this full-time position is $100,800 - $161,000 + equity + benefits.
Our salary ranges are based on the job, level, and location, and reflect the lowest to highest geographic markets where we are hiring for this role within the United States. Within this range, individual compensation is determined by a candidate's location as well as a range of factors including but not limited to: unique relevant experience, job-related skills, and education or training.
Your recruiter will provide more details on the specific salary range for your location during the hiring process.
At Headspace, base salary is but one component of our Total Rewards package. We're proud of our robust package inclusive of: base salary, stock awards, comprehensive healthcare coverage, monthly wellness stipend, retirement savings match, lifetime Headspace membership, generous parental leave, and more. Additional details about our Total Rewards package will be provided during the recruitment process.
About Headspace
Headspace exists to provide every person access to lifelong mental health support. We combine evidence-based content, clinical care, and innovative technology to help millions of members around the world get support that's effective, personalized, and truly accessible whenever and wherever they need it.
At Headspace, our values aren't just what we believe, they're how we work, grow, and make an impact together. We live them daily: Make the Mission Matter, Iterate to Great, Own the Outcome, and Connect with Courage. These values shape our decisions, guide our collaborations, and define our culture. They're our shared commitment to building a more connected, human-centered team-one that's redefining how mental health care supports people today and for generations to come.
Why You'll Love Working Here:
A mission that matters-with impact you can see and feel
A culture that's collaborative, inclusive, and grounded in our values
The chance to shape what mental health care looks like next
Competitive pay and benefits that support your whole self
How we feel about Diversity, Equity, Inclusion and Belonging:
Headspace is committed to bringing together humans from different backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together.
As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace.
*Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Headspace.
Please inform our Talent team by filling out
this form
if you need any assistance completing any forms or to otherwise participate in the application or interview process.
Headspace participates in the
E-Verify Program
.
Privacy Statement
All member records are protected according to our . Further, while employees of Headspace (formerly Ginger) cannot access Headspace products/services, they will be offered benefits according to the company's benefit plan. To ensure we are adhering to best practice and ethical guidelines in the field of mental health, we take care to avoid dual relationships. A dual relationship occurs when a mental health care provider has a second, significantly different relationship with their client in addition to the traditional client-therapist relationship-including, for example, a managerial relationship.
As such, Headspace requests that individuals who have received coaching or clinical services at Headspace wait until their care with Headspace is complete before applying for a position. If someone with a Headspace account is hired for a position, please note their account will be deactivated and they will not be able to use Headspace services for the duration of their employment.
Further, if Headspace cannot find a role that fails to resolve an ethical issue associated with a dual relationship, Headspace may need to take steps to ensure ethical obligations are being adhered to, including a delayed start date or a potential leave of absence. Such steps would be taken to protect both the former member, as well as any relevant individuals from their care team, from impairment, risk of exploitation, or harm.
For how how we will use the personal information you provide as part of the application process, please see: ******************************************
#LI-Hybrid
Auto-ApplyCoordinator II, Performance Monitoring
Albany, NY jobs
Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products.
**Together, we can get life-changing therapies to patients who need them-faster.**
**What Performance Monitoring contributes to Cardinal Health:**
Performance Monitoring is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. Performance Monitoring is responsible for monitoring, analyzing and reviewing customer contact quality.
**Responsibilities:**
+ Conduct quality reviews of Adverse Events submitted by staff before submission to client safety unit.
+ Conduct case audits to ensure correct process steps have been followed for the "patient journey"
+ Monitor calls and provide effective written feedback
+ Maintain knowledge of the client's program and product/service offerings.
+ Interpret and transcribe inbound and outbound calls from patients and health care providers.
+ Identify adverse events when monitoring calls.
+ Ensure documentation is in order following client regulatory guidelines.
+ Identify trends and training needs from call monitoring and escalate appropriately.
+ Work effectively with dynamic, integrated task teams
+ Maintain a work pace appropriate to the workload
**Qualifications**
+ HS Diploma, GED or technical certification in related field or equivalent experience, preferred.
+ 2 years' call center or transcriptionist experience preferred. Certified Medical Transcriptionist (CMT) qualification would be an asset.
+ 2 years' quality review experience preferred.
+ Knowledge of medical terminology preferred.
+ Exceptional listening skills required.
+ Proficient in Microsoft Office (Excel, Word, PowerPoint, etc.)
+ Multi-tasking, time management and prioritization skills considered an asset.
+ Bilingual Spanish would be an asset.
**What is expected of you and others at this level**
+ Applies acquired job skills and company policies and procedures to complete standard tasks
+ Works on routine assignments that require basic problem resolution
+ Refers to policies and past practices for guidance
+ Receives general direction on standard work; receives detailed instruction on new assignments
+ Refers to policies and past practices for guidance
+ Receives general direction on standard work; receives detailed instruction on new assignments
+ Consults with supervisor or senior peers on complex and unusual problems
**Training and Work Schedules** : Your new hire training will take place 8:00am-5:00pm CST, mandatory attendance is required.
This position is full-time (8-hour shifts, 40 hours/week). Employees are required to have flexibility to work any of our shift schedules during our normal business hours of Monday-Friday, 7:00am- 8:00pm CST.
**Remote Details:** You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following:
+ Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable.
+ Download speed of 15Mbps (megabyte per second)
+ Upload speed of 5Mbps (megabyte per second)
+ Ping Rate Maximum of 30ms (milliseconds)
+ Hardwired to the router
+ Surge protector with Network Line Protection for CAH issued equipment
**Anticipated hourly range:** $18.35 per hour - $26.40 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 1/2/2026. If interested in opportunity, please submit application as soon as possible.
The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Client Relationship Manager
Albany, NY jobs
Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products.
**Together, we can get life-changing therapies to patients who need them-faster.**
**_Responsibilities_**
+ Responsible for regularly reviewing weekly, monthly & quarterly - program activities with the client.
+ Attend all program and client meetings, takes detailed meeting notes during client interactions and internal strategy sessions, ensuring all key points and decisions are documented.
+ Monitors all program's activities and IT projects associated with the program
+ Includes setting due dates and responsible parties
+ Follows up on action items from meetings, ensuring that responsibilities are clear, and deadlines are met
+ Regular reporting out of all program's activities
+ Solicit feedback from the activity/task owners on sub-tasks
+ Maintain up-to-date activity timeline, articulate progresses and delays
+ Develops and manages activities timelines to ensure all deliverables are completed on schedule.
+ Obtain consensus for activities risks, decisions and closures
+ Coordinates cross-functional teams to ensure alignment and timely completion of tasks related to program activities.
+ Facilitates communication between internal teams and external clients to ensure all activities objectives are understood and met.
+ Escalate delayed activities to program's leadership
+ If activity owners are missing deadlines consistently and/or are unresponsive.
+ Managing contract amendments and project change requests for the client.
+ Coordinates customer interactions with internal & external partners to meet the evolving business needs of the client.
+ Responsible for sharing and presenting current and future program expectations during weekly meetings with client leadership in addition to Quarterly Business Review meetings with client's Access and Marketing teams.
+ Manages client access to internal applications including client-facing data reports and data streams with 3rd party vendors.
+ Oversee daily operations and ensure alignment with client expectations and internal standards
+ Supports audits and regulatory reviews as needed
+ Ensure financial billing accuracy
+ Contact healthcare professionals for clarifications and information as needed
**_Qualifications_**
+ Min 5 years related client services experience, preferred
+ Min 5 years' experience in managing complex program activities with high accountability, preferred
+ Bachelor's degree preferred
+ Ability to travel - less than 25%
+ Proven product knowledge in business area
+ Licensed pharmacy technician in Texas preferred
**_What is expected of you and others at this level_**
+ Applies advanced knowledge and understanding of concepts, principles, and technical capabilities to manage a wide variety of program activities.
+ Own and develop tracking tools to achieve specific program management goals and activities.
+ Create and participate in recurring business review presentations
+ Recommends new practices, processes, metrics, or models
+ Projects may have significant and long-term impact
+ Provides solutions which may set precedent
+ Independently determines method for completion of new projects
+ Receives guidance on overall project objectives
+ Acts as a mentor to less experienced colleagues
**TRAINING AND WORK SCHEDULES:** Your new hire training will take place 8:00am-5:00pm CT, mandatory attendance is required.
This position is full-time (40 hours/week). Employees are required to have flexibility to work any of our shift schedules during our normal business hours of Monday-Friday, 7:00am- 7:00pm CT.
**REMOTE DETAILS:** You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following:
Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable.
+ Download speed of 15Mbps (megabyte per second)
+ Upload speed of 5Mbps (megabyte per second)
+ Ping Rate Maximum of 30ms (milliseconds)
+ Hardwired to the router
+ Surge protector with Network Line Protection for CAH issued equipment
**Anticipated salary range:** $80,900.00 - $92,400.00
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 1/19/2026 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Data Coordinator
Lake Success, NY jobs
Job Description
The START Center for Cancer Research (“START”) is the world's largest early phase site network, fully dedicated to oncology clinical research. Throughout our history, START has provided hope to cancer patients in global community practices by offering access to cutting edge trials throughout the US and Europe. Today, with over 1,300 studies completed, and with research facilities in the United States and in Spain, Portugal, and Ireland, START's mission is to accelerate the development of new anticancer drugs that will improve the quality of life and survival for patients with cancer and lead to its eventual cure. To date, over 43 therapies conducted at START locations have obtained FDA/EMA approval. Incredibly, while Academic Medical Centers (AMCs) conduct 80% of cancer trials, such trials reach only 20% of the patient population - leaving the majority of patients who are treated in community practices and hospitals without access to a clinical trial when their care journey calls for one. START serves the many - by bringing cancer trials to physicians and their patients in community hospitals and practices when hope is needed most.
START represents the world's largest roster of Principal Investigators (PIs) across its eight clinical trial sites. Committed to accelerating passage from trials to treatments, START delivers hope to patients, families, and physicians around the world. As an example, in San Antonio, where START was founded, START treated the first patient ever with Keytruda - the most effective cancer drug in medical history.
We are hiring a motivated Data Coordinator who will collect, enter/transcribe, and transmit/submit clinical data for assigned investigational drug studies. This position is onsite at our NYC-Long Island Location (450 Lakeville Road, Entrance A, Lake Success, NY 11042). The hourly rate for this role is $24-$27 per hour. However, hourly rate may vary depending on multiple individualized factors including market location, job related knowledge, skills, and experience.
Essential Responsibilities
Collect, enter/transcribe, and transmit/submit clinical data in paper and/or electronic case report forms (CRFs), including correction and query resolution for assigned investigational drug studies.
Receive and request patient records/data from the study team as required to complete CRFs for assigned studies.
Review patient data for completeness and accuracy for assigned studies.
Coordinate and schedule monitor visits for assigned studies. This includes exit meetings with monitors to review data or queries.
Identify lab facilities used for assigned studies and communicate to the Regulatory Affairs staff so that lab certifications can be requested for the study file.
Review and utilize protocols as guides for study activities for assigned studies.
Assure that data entry remains current for all assigned studies.
Attend meetings as required for assigned studies. This includes, but is not limited to, site initiation meetings, monitor exit meetings, close-out visit meetings, and audit preparation meetings.
Be available and on-site, if required, during audits for assigned studies.
Communicate as needed with accounts receivable staff regarding submitted data.
Education & Experience
Bachelor's degree or equivalent experience in lieu of degree.
Knowledge and training in general office administration skills, including computer applications, filing systems, etc.
Preferred Education and Experience
Ability to accurately perform data review and CRF completion in its entirety with minimal direction.
Familiarity with medical terminology.
Additional demonstration of clinical research knowledge as evidenced by the use of either CCRP or CCRC credentials is highly desirable.
Physical and Travel Requirements:
Travel required up to 10% of the time.
Sitting for extended periods of time.
Typing and computer use for extended periods of time.
Best-in-Class Benefits and Perks
We value our employees' time and efforts. Our commitment to your success is enhanced by a competitive compensation, depending on experience, and an extensive benefits package including:
Comprehensive health coverage: Medical, dental, and vision insurance provided
Robust retirement planning: 401(k) plan available with employer matching
Financial security: Life and disability insurance for added protection
Flexible financial options: Health savings and flexible spending accounts offered
Well-being and work-life balance: Paid time off, flexible schedule, and remote work choices provided
Plus, we work to maintain the best environment for our employees, where people can learn and grow with the company. We strive to provide a collaborative, creative environment where everyone feels encouraged to contribute to our processes, decisions, planning, and culture.
More about The START Center for Cancer Research
Deeply rooted in community oncology centers globally, The START Center for Cancer Research provides access to specialized preclinical and early-phase clinical trials of novel anti-cancer agents. START clinical trial sites have conducted more than a thousand early-phase clinical trials, including for 43 therapies that were approved by the FDA. START represents the world's largest roster of Principal Investigators (PIs) across its eight clinical trial sites. Committed to accelerating passage from trials to treatments, START delivers hope to patients, families, and physicians around the world. Learn more at STARTresearch.com.
Ready to be part of a team changing the future of cancer treatment?
Join us in our mission to conquer cancer, one clinical trial at a time. Your expertise and dedication can help us bring hope and healing to patients worldwide. Please submit your application online.
We are an equal opportunity employer that welcomes and encourages diversity in the workplace. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
Documentation Specialist
New York, NY jobs
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
Day Shift - 7.5 Hours (United States of America) The CDS facilitates accurate documentation for severity of illness (SOI) and quality in the medical record. This involves extensive record review, interaction
The CDS facilitates accurate documentation for severity of illness (SOI) and quality in the medical record. This involves extensive record review, interaction with physicians, health information management professionals, coding professionals, and nursing staff. Active participation in team meetings and training of staff in the Nuance CDI process is a key role.
Major Role:
Review inpatient medical records for identified payer populations on admission and throughout hospitalization.
Analyze clinical information to identify areas within the chart for potential gaps in physician documentation.
Formulate credible clinical documentation clarifications to improve clinical documentation of principal diagnosis, co-morbidities, present on admission (POA), quality measures, and patient safety indicators (PSI).
Facilitate modifications to clinical documentation through extensive interaction with physicians, nurses, and ancillary staff.
Work collaboratively with the coding staff to assure documentation of discharge diagnoses and comorbidities are a complete reflection of the patient's clinical status and care.
Develop and implement plans for education of physician, nursing, and ancillary staff on documentation improvement.
Skills Required:
Organizational, analytical, and writing skills
Ability to demonstrate critical thinking, problem solving and excellent interpersonal skills
Excellent time management
Effective and appropriate communication with physicians & coding professionals
Knowledge of regulatory guidelines
Knowledge of Medicare Part A and MS-DRG and/or APR-DRG payment methodologies
Ability to pass a written clinical competency assessment
Basic computer skills
Requirements:
A Bachelor of Science degree in Nursing or International Medical Graduate
Must possess Minimum 5 years of acute care hospital experience
AHIMA CCA or CCS certification preferred
ACDIS CCDS or AHIMA CDIP certification preferred
Minimum 2 years of Inpatient Coding experience with ICD-10 CM/PCS.
CDI experience preferred
This is a remote position, flexible hours 8a-4p, 9a-5p
Salary Range: $80,000 - $90,000
Employment Non-Discrimination: Richmond University Medical Center is committed to equality of opportunity in all aspects of employment and provides full and equal employment opportunities to all employees and potential employees without regard to race, color, national origin, religion, gender identity, sex, sexual orientation, pregnancy, childbirth and related medical conditions and needs including lactation accommodations, physical or mental disability, age, immigration or citizenship status, veteran or active military status, genetic information, or any other legally protected status.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Auto-ApplyCreative Lead - US, Remote
New York, NY jobs
The Creative Lead will be responsible for developing and executing innovative creative strategies across various platforms. This role requires a blend of leadership, creativity, and strategic thinking to inspire the creative team and elevate our brand presence.
Key Responsibilities:
Creative Strategy: Develop and implement creative concepts that align with brand objectives and resonate with target audiences.
Team Leadership: Lead, mentor, and inspire a team of designers, writers, and other creative professionals to deliver high-quality work.
Collaboration: Work closely with cross-functional teams, including marketing, product, and sales, to ensure cohesive brand messaging.
Project Management: Oversee multiple projects from conception to execution, ensuring timely delivery and adherence to budget.
Innovation: Stay up-to-date with industry trends, technologies, and best practices to drive innovation within the team.
Client Interaction: Engage with clients to understand their needs and provide creative solutions that exceed expectations.
Quality Control: Ensure all creative output meets brand standards and maintains high-quality design principles.
Qualifications:
Experience: 5+ years of experience in a creative role, with at least 2 years in a leadership position.
Portfolio: A strong portfolio showcasing a range of creative work across various mediums (digital, print, video, etc.).
Skills: Proficient in creative software (Adobe Creative Suite, Sketch, Figma, etc.) and familiar with emerging technologies and trends.
Leadership: Demonstrated ability to lead and motivate a creative team, fostering a collaborative and innovative environment.
Communication: Excellent verbal and written communication skills, with the ability to present ideas clearly and persuasively.
Education: Bachelor's degree in Design, Fine Arts, Marketing, or a related field preferred.
Auto-ApplyRadiologist, Body Imaging
New York jobs
Our client, a not-for-profit healthcare organization dedicated to delivering exceptional acute and preventive medical care to the residents of Westchester County and its surrounding areas, is hiring a Body Imaging Radiologist. With a network of outpatient medical facilities, including multispecialty practices, they are experiencing significant growth. To better serve the community, they are aggressively expanding their services and facilities across Westchester County.
Responsibilities
100% focus on body imaging or general diagnostic role
100% fully remote flexibility
Monday through Friday, 8 am - 5 pm schedule with option for other scheduling arrangements
Not-for-profit entity with opportunity to take advantage of loan forgiveness program
Academic affiliation with Montefiore
Very strong compensation, benefits package, and retirement compensation
Relocation assistance and CME time and stipend included
Live outside of NYC and work in a highly-ranked suburban community in Westchester County
Requirements:
MD or DO degree
BC/BE in Radiology
Fellowship-trained Body Imager
Ability to read Body MRI, CT Ultra Sound and General Films.
Benefits:
Competitive compensation
Generous PTO
Excellent benefit, retirement plans
Work-life balance is valued
A team environment that believes in employee development, professional growth, and company longevity
Culture is one of mutual respect, teamwork, and equality
The organization embraces and values an inclusive work environment
Salary: The posted range is not a guarantee. The actual salary will be based on qualifications, experience, and education and could fall outside of this range. Contact us for more information.
Associate, TMF Documentation
Day, NY jobs
Axsome Therapeutics is a biopharmaceutical company leading a new era in the treatment of central nervous system (CNS) conditions. We deliver scientific breakthroughs by identifying critical gaps in care and develop differentiated products with a focus on novel mechanisms of action that enable meaningful advancements in patient outcomes. Our industry-leading neuroscience portfolio includes FDA-approved treatments for major depressive disorder, excessive daytime sleepiness associated with narcolepsy and obstructive sleep apnea, and migraine, and multiple late-stage development programs addressing a broad range of serious neurological and psychiatric conditions that impact over 150 million people in the United States. Together, we are on a mission to solve some of the brain's biggest problems so patients and their loved ones can flourish. For more information, please visit us at ************** and follow us on LinkedIn and X.
About This Role
Axsome Therapeutics is seeking an Associate, TMF Documentation who is responsible for supporting clinical document filing and management of Trial Master Files (TMFs). This role helps ensure TMFs are current and inspection-ready for internal and external entities.
This role is based at Axsome's HQ in New York City with an on-site requirement of at least three days per week. We are unable to consider candidates who are looking for fully remote roles.
Job Responsibilities and Duties include, but are not limited to, the following:
Work closely with the Clinical Study Team to assist in the review and maintenance of study-specific TMFs in accordance with Standard Operating Procedures (SOPs) and regulatory guidelines
Collect, review and index essential documents in accordance with the TMF Structure
Assist with the maintenance of TMF study trackers
Provide updates at team meetings of relevant TMF findings and document status as needed
Ensure TMFs are always inspection-ready
Assist in preparation for and participates in internal or external audits/inspections
Demonstrate technical and strategic knowledge of applicable regulatory requirements, including applicable specifications, SOPs and ICH/GCP guidelines
Maintain knowledge of current industry best practices
Requirements / Qualifications
Bachelor's degree required. Preference to candidates with a life science or nursing degree
Minimum 6 months - 1 year of relevant experience
Experience with electronic trial master file system(s) including uploading, reviewing, QC, and approval of study required documents preferred
Knowledge of TMF Reference Model preferred
Excellent written and oral communication skills.
Ability to work on site Monday, Tuesday & Thursday. We are unable to consider candidates who are looking for fully remote roles
Experience, Knowledge and Skills
Must be able to efficiently manage multiple projects.
Computer proficiency, knowledge of GCP and ICH guidelines and other industry regulations preferred
Must have good organizational skills, be a team player, function independently, and be able to interact comfortably with colleagues and external stakeholders
Comfortable multi-tasking in a fast-paced small company environment and able to adjust priorities as needed
Salary & Benefits
The anticipated salary range for this role is $60,000 - $70,000. We encourage candidates of all levels to apply as there may be flexibility on final job title and responsibilities. The salary offer will be based on a variety of factors, including experience, qualifications, internal equity and location. Axsome offers a competitive employment package that includes an annual bonus, significant equity and a generous benefits package.
Axsome is committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, sexual orientation, gender identity, ancestry, citizenship, marital status, physical or mental disability, medical condition, veteran status, genetic information, or any other characteristic protected by federal, state, or local law.
Axsome Therapeutics does not accept unsolicited resumes from recruiters or third-party recruitment agencies and will not pay placement fees for unsolicited candidates that are sent to hiring managers, the HR team or other Axsome team members. Only approved vendors who have been explicitly asked to support a specific search will receive access to our Applicant Tracking System to submit candidates for consideration.
Auto-ApplyVice President-Federal Communications and Marketing (Hybrid Remote - McLean, VA / DC Area)
Rochester, NY jobs
Description & Requirements Maximus is seeking a dynamic and experienced Vice President-Federal Communications and Marketing to join our innovative team. The ideal candidate will bridge the gap between technology, business process services and marketing in the Federal Government sector. In this role, you will be responsible for Team Leadership and Change Management in a large organization. The VP-Federal Communications and Marketing will collaborate with cross-functional teams to drive Federal solutions and offerings. If you are a strategic thinker with a passion for technology services and marketing, and if you thrive in a dynamic and collaborative environment, we invite you to apply to the position at Maximus.
This is a hybrid position with the need to go into the office a minimum of 3 days per week and occasionally attend meetings and/or events in the Tyson Corners, VA/ Washington, DC area. This position requires some travel. The selected candidate must live in this geographical area.
Key Areas of Responsibility
- Identify, plan, develop, and oversee differentiated and impactful marketing strategies/materials.
- Developing new programs for customer engagement including integrated marketing programs from concept to execution
- Drive Maximus Federal solutions and offerings.
- Manage digital and social media strategies across the federal market
- Build, manage, and coach a high-performing marketing team.
- Direct and support market research collection, analysis, interpretation of market data for short- and long- term market forecasts and reports.
- Work closely with the growth leaders to align sales and marketing strategies
- Maintain brand standards and ensure compliance across all marketing and communications channels.
- Build long-term relationships with employees, clients, government officials, and stakeholders.
- Serve as a collaborative and senior leader on the Maximus Communication & Marketing Team, helping to align strategy and outcomes across the company.
- Drive the implementation of marketing campaigns that meet business objectives and drive customer engagement.
- Develop relationships with associations, academia and industry partners to drive thought leadership and brand elevation.
This role will develop and oversee the Maximus Federal segment marketing strategy. Responsibilities include building brand visibility in the Federal marketplace, driving customer and partner engagement to support growth goals. This position will be responsible for developing annual marketing plans building strategy, managing the cross functional team and budget and, leveraging partner relationships, driving go-to-market solutions.
Qualifications:
-15+ years of experience in a Federal Marketing and Industry Analysis position including 7+ years managing a team.
-Previous experience at a corporation focused on the Federal sector.
-Bachelor's degree in Marketing, Business, or a related field; technical background and digital marketing are a plus. Additional experience in lieu of degree will be considered.
-MA degree in Marketing, Communication, or similar relevant field, preferred.
-Outstanding communication, presentation, and leadership skills.
-In-depth knowledge of the Federal sector.
-Critical thinker with problem-solving skills.
-Strong interpersonal and communication skills.
Key Competencies include the following: Marketing and Communication Strategies, Team Leadership, Technical Expertise, Cross-Functional Collaboration, Content Development, Sales Enablement, Product and Solutions Positioning and Change Management
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
216,155.00
Maximum Salary
$
292,455.00
Easy Apply