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Augusta Health jobs - 194 jobs

  • Health IT Technician - PRN (Clinical Application Tech I)

    Augusta Health Careers 4.8company rating

    Augusta Health Careers job in Fishersville, VA or remote

    Augusta Health IT has several paid employment opportunities for students as Health IT Technicians available to support our upcoming Expanse Go Live. Learn practical skills in a high demand field while going to school. Positions have flexible hours (20-30 per week as needed) supporting our patient portal, clinic operations, and a variety of other IT functions throughout the health system, including project management and go-live support. Pay starts at $18.96 per hour without benefits-no experience required! Hours are primarily 9-5 M-F and occasional Saturdays. However, starting in March-through-June, hours are expanding due to training and support. Possible hours can be from Mon-Sat 7:00a-7:00p. Go live is June 1, 2026, and IT will be supporting 24-7. Whether you have chosen your career path and need experience in a related professional, healthcare, or IT position or you are still searching for that perfect fit, this position gives you vast exposure to all areas of a healthcare system-both clinical and non-clinical. You will gain experience working with the public while developing professional skills that will aid you in any future career. Former Augusta Health IT Technicians have gone on to become doctors, nurses, physicians' assistants, IT applications analysts, hospital administrators, emergency medicine technicians, service desk specialists, workstation analysts, and more. Overview At Augusta Health, your work matters - and so do you. Whether you're delivering direct patient care, supporting operations, or innovating behind the scenes, every role contributes to our mission of promoting wellness and healing through compassionate service. We offer more than just a job - we offer a purpose-driven career in a nationally recognized, independent health system located in Virginia's scenic Shenandoah Valley. Learn more about career opportunities on our Careers Page . Our team members thrive in a supportive culture that values collaboration, integrity, and excellence. With opportunities across clinical and non-clinical areas, Augusta Health is a place where your skills make a difference, and your growth is a priority. Why Join Augusta Health? We believe in taking care of the people who care for our community. That's why Augusta Health offers a comprehensive and thoughtfully designed benefits package that supports your well-being, career development, and work-life balance. Whether you're launching your career or bringing in years of experience, we provide the tools, resources, and encouragement to help empower you to reach your full potential - personally, professionally, and financially. Explore our Benefits , current Hiring Incentives , and our Taking Care of Us initiative - which embraces Belonging, Respect, Inclusion, Diversity, Growth, and Equity (B.R.I.D.G.E.) - to see how we invest in our team members and culture. Total Rewards & Benefits ( may vary by position ) Retirement savings plans and financial wellness support programs Access to onsite childcare Free onsite parking, 24/7-armed security for your safety, a Health Fitness Reimbursement Program, and an onsite credit union and pharmacy Competitive pay with shift/weekend differentials Employee discounts at the cafeteria, gift shop, pharmacy, and local entertainment venues (i.e., movie tickets) Full details are available on our Benefits Page . Job Summary Clinical Application Technicians are entry-level members of the Information Technology (IT) team working to support a variety of IT functions that encourage their skill development and exposes them to a variety of healthcare settings and technologies. Working both independently and as a member of larger teams, Health IT Technicians work in our clinics, support our patients using the patient portal, work alongside our technology teams to install and maintain IT equipment, provide training and end-user support to clinicians, and assist with major IT initiatives such as project go-lives and system upgrades. Throughout their work, Clinical Application Technicians are trained on standard IT and health system policies and procedures, developing marketable skills in both IT and healthcare. These skills prepare Clinical Application Technicians for full-time employment in IT and healthcare roles. More senior members of the IT team will provide on-the-job training and coaching for entry-level candidates; no prior experience is required. This is a PRN (“as needed”) position that features a flexible schedule with approximately 20-30 hours per week. Hours fluctuate based on the needs of the organization. Schedules are coordinated by the Health IT Technician Coordinator with the Clinical Application Technician so that hours, days, and times worked are agreed on in advance. In line with the Augusta Way, this position provides in-person support to providers and staff on site at our Fishersville campus and across our clinics in the Staunton, Augusta, Waynesboro area. The option to work remotely for a portion of the week is possible after six months with manager approval. Essential Job Duties Assists IT team members with daily operational work, completing tasks for the applications, telecom, workstation, access, engineering, and service desk teams. Provides at-the-elbow support to clinicians during and following a go-live (technology implementation / new product launch). Assists clinic operational staff with patient check-in, scheduling, and appointment arrival. Provides patient and community support for Augusta Health's online patient portal MyAugusta Chart. Supports Augusta Health end-users with a variety of technical questions and training needs for both clinical and business systems. Participates in IT continuous improvement activities. Conducts self in a manner that always represents Augusta Health's core values. Adheres to all Augusta Health Policies and Procedures and actively promotes continuous improvement and its activities and services to others. Performs all other duties as assigned. Supports the mission, vision, values and strategic goals of Augusta Health. Required Qualifications Education: High School Diploma or equivalent Eligibility to work in the United States and meet Virginia state employment requirements Preferred Qualifications Experience: Previous healthcare experience is preferred. A working knowledge of Microsoft Office products is beneficial. An understanding of collaboration tools (e.g., Microsoft Teams) and how to access, revise, and share documents and communicate via messaging with team members is beneficial. Prior experience in a hospital, healthcare system, or related service-oriented environment Familiarity with Augusta Health's systems, workflows, or organizational culture is a plus Competencies, Knowledge, Skills and Abilities Ability to work independently and as a member of a cross-disciplinary team. Ability to learn technical skills quickly. Ability to understand and incorporate system policies and procedures into daily work. Ability to teach technical workflows to others. Ability to understand and abide by healthcare setting policies and procedures, including maintaining patient confidentiality and HIPAA compliance. End-user support. Positive interaction and interpersonal skills. Collaboration and teamwork. Caring and inclusiveness. Flexibility and adaptiveness to changing schedules and competing priorities About Augusta Health Augusta Health is an independent, nonprofit, mission-driven health system located in Fishersville, Virginia, in the heart of the Shenandoah Valley. We offer a full continuum of inpatient and outpatient services, including Augusta Medical Center-a 255-bed facility-and Augusta Medical Group, which operates 40 practice locations and four urgent care centers. Our commitment to excellence, innovation, and compassionate care makes Augusta Health a leading employer and healthcare provider in the region. Discover more about our history, values, and community impact on our About Us Page . Equal Opportunity Statement Augusta Health recruits, hires, and promotes qualified candidates for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran or military discharge status, and family medical or genetic information. We are committed to fostering a diverse and inclusive workplace in accordance with federal and Virginia state employment laws.
    $19 hourly 32d ago
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  • Manager Hospital Coding Assurance - 10K Sign On Bonus Available!

    Augustahealth 4.8company rating

    Augustahealth job in Ohio

    How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives. Work Shift Day (United States of America) Job Summary: Under the direction of the Director of Coding Assurance - Compliance, the Manager of Hospital Coding Assurance is responsible for executing the Wellstar Health System Compliance Plan within the Coding Assurance Compliance Team. This person will lead WellStar's Inpatient and Outpatient Coding auditors in proactively identifying risk and addressing compliance issues as they pertain to coding/billing within the Wellstar Inpatient / Outpatient hospital populations. This department conducts regular audits and monitors activities to promote compliance with federal regulations related to the Federal Healthcare Programs (i.e. Medicare and Medicaid and others). This team provides compliance education with an emphasis on coding and billing regulations for Hospital services in Wellstar facilities. This person will coordinate the above audits/education, research and respond to compliance and other coding / billing related questions and prepare communication/responses both in verbal and in written formats. This person will be responsible for coordinating internal reviews, compliance training as well as targeted educational programs throughout each year. This team will look for trends in coding and billing patterns and provide comparative benchmarking to ensure optimal reimbursement while remaining in compliance with published guidelines and regulations. This person must be able to work independently, motivate a strong team, and must have professional communication skills both verbally and in writing. Core Responsibilities and Essential Functions: Manage Hospital Coding Assurance Audit Process - Implement and maintain audit controls and measurements for internal processes. - Develop management reports showing the results of the audit process. Works with the Director of Hospital Coding Assurance, Coding leadership, and other departmental leads as appropriate in developing action plans and follow-up initiatives to address the opportunities identified through the annual audit process. - Develop training and educational material associated with identified risk or audit findings. - Assist Director in providing oversight and leadership surrounding external audits. - Ensure correct processes are in place for accurate, complete and compliant coding/billing across hospital billing to include but not limited to the following: - Billing for items or services not rendered or not provided as claimed - Submitting claims that are not reasonable and necessary - Billing for non-covered services as if covered - Identification of risk areas involving Inpatient Admission criteria - Unbundling - Failure to properly use modifiers - Submitting claims with diagnoses / procedures not documented in the medical record Upcoding / overcoding / undercoding - Failure to apply correct coding practices for Inpatient populations Manages communication from the Hospital Coding Assurance Team to Compliance and Coding leadership: - Chart documentation deficiencies and opportunities for improvement that may result in over coding and/or under coding - Trends in RAC or other governmental audit findings - Federal and state regulations governing billing (medical necessity, Inpatient Admission Criteria, etc) - National/Local Coverage Determination and Official Coding Guideline reviews appropriate for the procedure /test in question - Trends in denials - Results of benchmark comparisons such as PEPPER reports. - Claim issues involving hospital services (may need to incorporate other departments such as: PFS, Revenue Management, and other hospital departments as needed) Assists the Coding Assurance Director in developing, coordinating, and management of Annual Audit plan - Reviews OIG annual workplan - Identifies areas of focus related to WellStar services - Works with management teams in focus areas to complete risk assessment - Consolidates findings and creates recommendations for presentation to executive leadership team - Conducting investigations surrounding reports of coding/billing violations or other compliance related issues . - Assist with the development of corrective action plans. - Ensure the appropriate disclosures are completed and submitted. Communication of new/revised regulations/requirements - Provide support and guidance regarding implementation of new regulations as related to site dpts - Provide support and guidance regarding action plans for deficiencies - Provide regular updates to Administrator, Directors, medical staff, and managers regarding - regulatory requirements and continuous monitoring - Maintains active issues log to ensure timely response, resolution, and follow-up Requests and collects data on population for sampling - Analyzes data and selects sample - Utilizes Microsoft Access and Excel to collect/analyze/report findings/trends - Creates executive summary with findings and recommendations. References governmental regulations where needed. - Conducts exit conference with staff, physician, and executive leadership team when appropriate - Works with external agencies to coordinate/review documentation supporting services provided and billed - Prepares disclosure documentation as needed - Manages organizational structure supporting review functions - Performs complex data analytics Provides Education - Provides post review follow-up education with WellStar employees, management and physicians - Provides education on new releases from Medicare and Medicaid - Answers compliance/documentation/coding/billing questions via e-mail - Maintains education log - Provides 3rd-party software training, support, and guidance for team member audit functions Coordinates Internal Process for Medicare Recovery Audit Contractor (RAC) and other Governmental Focused Reviews - Facilitates the Recovery Audit Contractor software implementation and response team. - Develops workflows, policies and procedures, and the communication plans to prepare and manage the RAC requests and denials. - Monitors overall effect of RAC on the WellStar facilities and reports results of requests, denials, appeals, risks, and opportunities on a regular basis to leadership. - Develops action plans and coordinates multidisciplinary teams for performance improvement. - Assumes a leadership role with the interdisciplinary teams to achieve optimal outcomes (includes RAC Task Force). - Analyzes RAC data to determine trends in documentation, coding, billing to improve organizational practices, policies and procedures, and to maintain integrity and compliance with all federal programs. Required Minimum Education: Bachelor's Degree in Health Information Management, Business Required or other health care Required or business-related field Preferred Required Minimum License(s) and Certification(s): Cert Coding Spec 1.00 Required Cert Coding Spec - Phys Based 1.00 Required Cert Prof Coder 1.00 Required Cert Prof Coder - Hospital OP 1.00 Required Reg Health Information Admin 1.00 Required Reg Health Information Tech 1.00 Required Additional Licenses and Certifications: Required Minimum Experience: Minimum 5 years of inpatient auditing, and/or other related coding/billing/compliance related experience Required and Outpatient coding experience Preferred Required Minimum Skills: Extensive knowledge of medical terminology, CPT-4 procedural coding (including Level II HCPCS), ICD-9-CM coding, ICD-10-CM, ICD-10-PCS and all coding and billing guidelines. Hospital billing experience with focus on government payors. Extensive experience with medical record chart review and/or extraction for hospital billing. Extensive experience with Medicare, Medicaid, and reimbursement rules and regulations. Experience with management information systems and medical software. Competent in Microsoft Word and Excel software in a Windows environment (Experience with Microsoft Access Is a plus). Join us and discover the support to do more meaningful work-and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.
    $49k-67k yearly est. Auto-Apply 34d ago
  • Home Base Veteran Outreach Coordinator

    Brigham and Women's Hospital 4.6company rating

    Remote or Boston, MA job

    Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Home Base, a Red Sox Foundation and Massachusetts General Hospital program, is dedicated to healing the invisible wounds - including post-traumatic stress, traumatic brain injury, anxiety, depression, co-occurring substance use disorder, family relationship challenges and other issues associated with Military service - for Veterans of all eras, Service Members, Military Families and Families of the Fallen through world-class clinical care, wellness, education, and research. The Home Base Veteran Outreach Coordinator is a point of contact for veterans and their families seeking care and/or education regarding Post Traumatic Stress (PTS), Traumatic Brain Injury (TBI) and other combat-related stress. When not assigned to the Intensive Clinical Program, the Veteran Outreach Coordinator role changes to educate and provide outreach to New England-based veterans and their families about Post Traumatic Stress (PTS), Traumatic Brain Injury (TBI), and encourages the community to take advantage of services available through the Home Base Program. The Coordinator is an employee of MGH and works alongside a team of world class medical professionals to help educate veterans, their families, social workers, employers, community service providers, veterans' groups, and others as to how to recognize symptoms of PTS/TBI and the ways in which they or their loved ones can seek help. The Veteran Outreach Coordinator guides veterans through the treatment evaluation process in the Home Base Clinic and works closely with the clinical staff in the Home Base Program around patient case management and ongoing monitoring of patient needs. The Coordinator provides active patient outreach, including phone, email, in-person meetings and text messaging. Job Summary Summary Responsible for community outreach, engagement, and support to enhance access to behavioral health programs. The Outreach Coordinator collaborates with community partners, healthcare professionals, and social service agencies to promote mental health awareness and address the behavioral health needs of individuals. Does this position require Patient Care? Yes Essential Functions * Conduct proactive outreach within the community to identify individuals in need of behavioral health services. * Establish relationships with community organizations, schools, primary care providers, and other relevant stakeholders to enhance outreach efforts. * Conduct initial assessments to identify the behavioral health needs of individuals. * Provide information and referrals to appropriate behavioral health services and resources. * Respond to crisis situations and provide immediate support and intervention. * Collaborate with crisis intervention teams, law enforcement, and emergency services as needed. * Advocate for individuals with behavioral health needs to ensure they receive timely and appropriate care. * Conduct community education and awareness programs on mental health topics. Qualifications Education Bachelor's Degree preferred Experience * minimum of 1-3years of military experience with at least one deployment preferred but not required * must have honorable discharge (proof of DD 214 required). Knowledge, Skills and Abilities * Strong knowledge of behavioral health services, resources, and crisis intervention techniques. * Excellent communication, interpersonal, and organizational skills. * Ability to work independently and collaboratively within a team. * Sensitivity to the understanding of the social determinants of health. * Proficiency in using electronic health records and documentation systems. * Valid driver's license and reliable transportation for community outreach. Additional Job Details (if applicable) Physical RequirementsStanding Frequently (34-66%) Walking Frequently (34-66%) Sitting Occasionally (3-33%) Lifting Frequently (34-66%) 35lbs+ (w/assisted device) Carrying Frequently (34-66%) 20lbs - 35lbs Pushing Occasionally (3-33%) Pulling Occasionally (3-33%) Climbing Rarely (Less than 2%) Balancing Frequently (34-66%) Stooping Occasionally (3-33%) Kneeling Occasionally (3-33%) Crouching Occasionally (3-33%) Crawling Rarely (Less than 2%) Reaching Frequently (34-66%) Gross Manipulation (Handling) Frequently (34-66%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) Remote Type Hybrid Work Location One Constitution Wharf Scheduled Weekly Hours 40 Employee Type Regular Work Shift Rotating (United States of America) Pay Range $20.43 - $29.21/Hourly Grade 4 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
    $20.4-29.2 hourly Auto-Apply 28d ago
  • Research Assistant, Psychiatry (per diem)

    Boston Medical Center 4.5company rating

    Remote job

    Research Assistant, Psychiatry (STEPPS/RESTORE Studies) Schedule: Per Diem, REMOTE ABOUT BMC: At Boston Medical Center (BMC), our diverse staff works together for one goal - to provide exceptional and equitable care to improve the health of the people of Boston. Our bold vision to transform health care is powered by our respect for our patients and our commitment to ensure everyone who comes through our doors has a positive experience. You'll find a supportive work environment at BMC, with rich opportunities throughout your career for training, development, and growth. POSITION SUMMARY: This position is part of a study entitled, “Stepped Care for Posttraumatic Stress Disorder (PTSD),” which aims to provide a stepped care model for PTSD in BMC primary care patients 18+. The Research Assistant will assist with data collection by conducting clinical interviews and administering surveys; participant scheduling and correspondence; reviewing recorded clinical interviews; and attending team meetings. STEPPS duties include recruitment of individuals with PTSD, pre-screening/scheduling, data collection through interviews, surveys, and electronic medical record data extraction, and coordination of study visits and meetings associated with conduct of a clinical trial study. The RA will have the unique opportunity to collaborate with a multidisciplinary team across primary care and psychiatry. There will also be opportunities to collaborate on posters and papers, if interested. JOB RESPONSIBILITIES: Recruits individuals to participate in the study; conducts the enrollment of study participants, including explaining research procedures & protocols, and obtaining informed consent of participants. Identify participants with significant clinical concerns and relays this information to the Principal Investigator. Schedules appointments of study participants; conducts reminder phone calls and/or sends mailouts. Administers questionnaires and assists study participants in navigating through questionnaires. Reviews the data collection forms for each participant for completion and quality; checks work of junior staff performing data entry to ensure timely and accurate entry (reviews protocols, abstracts secondary data from existing records, notes, etc.) Performs a variety of data management procedures (e.g., data entry, producing basic reports, data cleaning, database maintenance). Provides assistance in the development of reports, grants, presentations and data analysis. Assists with manuscript and grant preparation and research. Conducts literature searches and synthesizes information in requested formats. Administrative Perform administrative duties associated with the study's Data Monitoring and Safety Board, tracking and reporting adverse events and collecting data specified by the DSMB. Responsible for other administrative duties related to research activities as assigned. Prepares and maintains Institutional Review Board (IRB) approvals and correspondence, including amendments and renewals as necessary. Performs office-related duties such as answering phones, picking up and delivering mail, storing and distributing office supplies, handling faxes, scanning, filing, photocopying, collating materials, maintaining the update of policy manuals, etc. Supports measurement-based care implementation in RESTORE, and pulls reports to support panel management with the interdisciplinary team Supports coordination of clinical training and consultation programs. Supports coordination of patient and clinical advisory boards The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required. JOB REQUIREMENTS EDUCATION: Bachelor's degree is required by time of hire. Degree in Psychology is preferred. EXPERIENCE: 1-2 years of research or relevant clinical research experience is preferred. Experience in Psychological Research or Mental Health clinical studies preferred. KNOWLEDGE AND SKILLS: Ability to read and write fluently in English required. Ability to speak Spanish is preferred. Must have the ability to take initiative and handle multiple priorities and tasks. Ability to communicate effectively (listen and build trust) and be non-judgmental with people of different gender, sexual orientation, socio-economic status, ethnic, language and cultural backgrounds. Proficiency with Microsoft Office applications (i.e. MS Word, Excel, Access, PowerPoint, Outlook) and web browsers. Experience with statistical software (SPSS) a plus. Must successfully complete training in human subjects research certification. ABOUT THE DEPARTMENT: As the primary teaching hospital for Boston University Chobanian & Avedisian School of Medicine and BU schools of public health and dentistry, intellectual rigor shapes our inquiries. Our research is led by a belief that skin color, zip code, and financial circumstances shouldn't dictate health. Boston Medical Center is an Equal Opportunity/Affirmative Action Employer. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to ************************* or call ************ to let us know the nature of your request. Compensation Range: $15.14- $21.15 This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being. NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location. Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.
    $15.1-21.2 hourly Auto-Apply 5d ago
  • Pre-Service Center Registration Supervisor

    Boston Medical Center 4.5company rating

    Remote job

    Under the direction of the Manager of Pre-Service Center, the Supervisor will direct the daily operations and personnel of the pre-registration and financial clearance functions for both the hospital, Boston Medical Center and medical group, Boston University Medical Group. Supervise the day to day operations of pre-registration and financial clearance, ensuring compliant patient interaction and timely and accurate workflow processes. Monitors performance and quality measures. The Supervisor has expert level knowledge in patient access, registration and scheduling processes, policies and procedures and an expansive understanding of Epic applications and system edits. Collaborates with all levels of the organization to ensure policies and procedures support both operational needs and service standards to support the organizational vision and mission. The Supervisor is self-directed and ensures projects and initiatives align with departmental goals and oversees development and implementation of best practice policies for Pre-Service Center operations, patient registration, and education/training. The Supervisor is responsible for assisting Pre-Service Center Leadership with quality and productivity assessments and training team members. Performs internal quality assessment reviews on internal processes to ensure compliance with policies and procedures. Monitor and ensure team members efficiently work accounts within EPIC, deliver an exceptional patience experience with each interaction and effectively leverage relevant tools for timely resolution resulting in appropriate reimbursement and data integrity. The Supervisor promotes continuous improvement of the overall performance of the team by proactively identifying problems and proposing solutions, and serving as a role model for customer service and team member engagement at all times. The Supervisor provides moderate level analytical support, leads middle level projects/campaigns and develop detailed resolution plans. The Supervisor creates a positive, constructive, and supportive relationship between revenue cycle colleagues and internal and external customers. Position: Pre-Service Center Registration Supervisor Department: Ambulatory Schedule: Full Time ESSENTIAL RESPONSIBILITIES / DUTIES: Perform on-going quality assessments for the Pre-Service Center employees to ensure accurate completion of accounts being held due to EHR system edits and exceptional customer service is delivered with every interaction. Act as a Tier 1 support resource for the Pre-Service Center representatives for complicated scenarios and if/when compliance issues occur. Intervenes to handle sensitive patient issues or situations when a patient is not satisfied with a team member's response to a particular problem. Escalates problems to Pre-Service Center Manager when appropriate. Analyzes and monitors key performance metrics to effectively identify key trends, implement corrective actions and effectively communicating outcomes to senior management. Monitors the accuracy and build of Epic workflows and partners with Epic IT to implement system workflow changes. Develops and maintains process workflows, presentations or other educational material on correct patient registration and customer service processes. Leverages functionality of revenue cycle EPIC application to increase accuracy of the registration process, reduce denial rates and increase cash collections, through implementation of rules and edits. Uses data and reports to perform root cause analysis to identify areas of opportunities and recommend solutions to drive process improvement on the front end revenue cycle and collaborate with other revenue cycle teams to ensure successful implementation. Monitors daily performance including team member coaching, quality, speed, accuracy and customer service (both internal and external). Collaborates with cross-functional teams across Operations, Reimbursement, Compliance and Revenue Cycle to drive Patient Registration priorities. Participates as a team member on cross-functional project teams in support of moderate projects related to existing and new revenue initiatives to increase reimbursement and provides support for projects in which Revenue Cycle leadership and key stakeholders are involved. Effectively communicate issues and results via multiple media including in-person meetings, workgroups, verbal communication, email and presentations. Track Epic workqueue data metrics, and associated issues. Executes workflow processes to correctly identify deficiencies. Formally prepares and presents findings in an efficient and effective format to Pre-Service manager with recommendations on corrective actions. Helps to develop and mentor Pre-Service Center Representatives to ensure optimal performance and service delivery excellence. Personally provides staffing coverage when needed, effectively performing the duties and responsibilities of the position(s) he/she oversees. Serves as a patient registration subject matter expert to internal and external team members. Assists department leadership with administering corrective action to employees when necessary. Assists with the recruitment of team members by interviewing candidates and providing feedback to departmental leadership. Provides training and orientation to new team members. Contributes to colleague annual performance appraisals and competency assessments with measurable data and/or specific examples of performance. Utilize Hospital's Core Values as the basis for decision making and to facilitate hospital mission. Follow established hospital infection control and safety procedures. Perform other duties as needed and required. Must adhere to all of BMC's RESPECT behavioral standards. (The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required). JOB REQUIREMENTS EDUCATION: Associates Degree in Business/Healthcare related field or equivalent work experience required. A Bachelor's degree in Business/Healthcare related field preferred. CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED: NAHAM's CHAA or CHAM certification preferred or must obtain within 12 months of employment. EXPERIENCE: Minimum 5 years' experience in the Revenue Cycle; Patient Access and/or Patient Financial Services and experience with hospital registration and scheduling systems required. 5-8 years of experience in a lead, supervisory or management role. KNOWLEDGE AND SKILLS: Technical Extensive working knowledge of patient access and how it relates to the Revenue Cycle and supporting applications to include but not limited to EPIC, Avaya, etc. Proven track record of successfully promoting quality, accuracy and exceptional customer service. Highly skilled experience and knowledge of Windows-based software required, including but not limited to Microsoft Outlook, Word, PowerPoint and Excel. Solid understanding of supervisory/managerial techniques and principles, in order to manage patient registration activities. Proficient skills to collect, organize and analyze data, produce actionable reports and recommend improvements and solutions. Leadership Experience mentoring and guiding team members whose focus is on patient registration and customer service initiatives, workflows and processes. Proven track record of success in improving revenue cycle performance and customer service. Demonstrated leadership skills, with ability to work with multi-departmental teams, peers and third party vendors. Demonstrated ability to set vision and motivate stakeholders to realize the vision. Solid understanding of business environment and operations. Experienced in auditing, training and communicating revenue cycle registration and scheduling regulations and concepts. Ability to lead cross-departmental and cross-functional team, and participate in the organization and execution of projects. Excellent oral and written communication skills. Ability to communicate effectively with both technical and non-technical people. Management Demonstrated leadership skills including project management, prioritization, team building, time management, customer service, and conflict resolution. Demonstrated ability to supervise all aspects of revenue cycle patient registration, access and scheduling operations in partnership with leadership. Ability to manage effectively across multiple tasks and projects under time and resource constraints. Ability to guide individuals and groups toward desired outcomes, setting high performance standards and delivering high quality services. Ability to lead a diverse group of team members, including managing through difficult situations, valuing differences, and leveraging strengths. Compensation Range: $49,500.00- $71,500.00 This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being. NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location. Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.
    $49.5k-71.5k yearly Auto-Apply 41d ago
  • Field Service Specialist II - Stephenville

    Texas Health Resources 4.4company rating

    Remote or Arlington, TX job

    Field Service Specialist Il - IT Texas Health Stephenville _Bring your passion to Texas Health so we are Better + Together_ ********* **Work hours:** Full Time Days Monday - Friday 7:30am-4:00pm for 40 hrs/week. Must participate in Team's on call rotation. IT THS **Department highlights:** * Opportunities to learn and grow career * Work from home life balance * Innovative, collaborative and fast-paced environment * Join an inclusive and supportive team **Here's What You Need** * H.S. Diploma or Equivalent Required * Associate degree Computer Science, Information Systems, Business, or related field. (Preferred) * 3 years experience in a computer related technical support or technical customer service role with various outsourcing and services offerings, pricing and delivery structures. Advanced troubleshooting skills and advanced technology expertise. Must have exceptional customer service skills. (Required) * Application certification or proficiency when applicable (Required) * Customer service management, project management, understanding of Microsoft networking computing environment, strong written and verbal communications, ability to liaise with entity with end users, IS staff and managers as well as vendor personnel and management. Experience managing vendor performance to contracted Service Level Agreements (SLAs). **What You Will Do** * Provide timely in-person and virtual customer assistance for Field Service requests and incidents * Respond to customer incidents and requests for technical support for customers' computer systems, telephones, networks, and applications at applicable work-sites * Accurately log all customer interactions in the ITS ticketing system. * Demonstrate exceptional customer service by seeking opportunities to give educational feedback while assisting customers. * Build and maintain key customer relationships with customers through timely and effective resolution * Utilize processes, tools and technology to perform job effectively while continuing to refine and learn these when applicable Additional perks of being a Texas Health Field Service Specialist II * Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, student Loan forgiveness as well as several other benefits. * Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice. * Strong Unit Based Council (UBC). * A supportive, team environment with outstanding opportunities for growth. * Learn (https://jobs.texashealth.org/why-texas-health/) more about our culture, benefits, and recent awards. **_Do you still have questions or concerns?_** Feel free to email your questions to recruitment@texashealth.org . Texas Health requires a resume when an application is submitted.Employment opportunities are only reflective of wholly owned Texas Health Resources entities. We are an Equal Opportunity Employer and do not discriminate against any employees or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
    $40k-65k yearly est. 20d ago
  • PA or CRNP - Gastroenterology - UPMC Digestive Health Care Greenville - Remote

    UPMC 4.3company rating

    Remote or Pittsburgh, PA job

    **Join Our Team at UPMC: Physician Assistant or Nurse Practitioner** **The University of Pittsburgh Physicians (UPP) Division of Gastroenterology, Hepatology, & Nutrition is hiring a full-time remote Physician Assistant (PA) or Certified Registered Nurse Practitioner (CRNP) for our Greenville practice, located in a welcoming small-town community. The APP will provide care in a remote setting with Monday-Friday daylight hours, no weekends, and no call.** Why You'll Love This Role + Balanced Schedule + Provide care for new and returning patients and participate in GI consults at UPMC Horizon-Shenango Valley. + Be part of a team that values communication, mentorship, and professional growth. + Conduct remote telemedicine visits. + Collaborate with physicians and APPs to deliver high-quality GI care. See what being an Advanced Practice Provider can do for UPMC and what UPMC can do for Advanced Practice Providers - it's _more_ than just a job! What Can You Bring to UPMC? + Contribute to UPMC's mission of Life Changing Medicine + Set the standards for the level and quality of care for the care delivery team + Provide patient care activities for a group of patients and their families through the application of independent judgment, communication, and collaboration with all team members. + Establish and maintain collaborative relationships with physicians, other health care providers, patients, and their families, to achieve desired patient outcomes throughout the continuum of care. + Demonstrate a commitment to the community and to your health care profession What Can UPMC Do for You? + A career path that provides you with the right experience to be successful in the position you want to obtain now and, in the future + Health and welfare benefits like medical, vision, dental, and life and disability, and an exceptional retirement program + Work life balance to help manage other important aspects of your life such as: PTO, wellness programs, paid parental leave + Competitive pay for the work that you do - base pay, merit, and premium pay + Sign-on Bonus available if applicable Staff/Senior Level: The Staff or Senior Advanced Practice Provider (APP) is a Physician Assistant or Certified Registered Nurse Practitioner and a member of the care delivery team. The APP is responsible to set the standards for the level and quality of care. The APP has responsibility, authority, and accountability for the provision of care through supervision by and collaboration with a physician. The APP manages and provides patient care activities for a group of patients and their families through the application of independent judgment, communication, and collaboration with all team members. The role of the APP encompasses the beginnings of leadership, partnership, collaboration, and supervision. The APP establishes and maintains collaborative relationships with physicians, other health care providers, patients, and their families, to achieve desired patient outcomes throughout the continuum of care. The APP begins to demonstrate a commitment to the community and to their healthcare profession. _The successful candidate will be placed according to years and months of experience for employment purposes._ Responsibilities: + Applies basic professional practice knowledge and skills appropriate for practice setting. Communicates effectively, both verbally and in documentation. Demonstrates critical thinking in all areas of professional practice. Learns to incorporate acceptable standards of professional practice as well as business unit and health system's goals to improve patient safety, quality, and satisfaction. Formulates a plan of care that considers individual patient needs. Demonstrates initiative and seeks formal and informal opportunities to improve clinical practice. Seeks guidance and asks questions to continuously improve professional practice. Builds relationships with patients, families, and colleagues. Identifies ethical situations within patient care or within the workplace and seeks assistance. Professionally accepts assignments that gradually increase patient load and complexity. + Actively engages in clinical development of all members of the healthcare team. Requests opportunities to learn advanced professional practice techniques from senior healthcare team members. Seeks, accepts, and utilizes performance feedback from peers, preceptors, and unit/department Leaders as a learning opportunity and to improve practice. Demonstrates enthusiasm for continuous learning and identifies and creates a plan for the continuation of learning and development. Identifies patient and family needs for education and provides basic education to support the episode of care. Seeks professional development and involvement through membership in a professional organization and/or reading professional literature on a regular basis. + Demonstrates a basic knowledge of research, how it affects practice and who/what resources are available to assist with evidence-based practice by asking questions, demonstrating interest, participating in journal clubs. Clinical practice demonstrates knowledge of how quality and innovation impacts patient satisfaction, safety, and clinical quality outcomes. Identifies opportunities for improvement in the clinical area. + Demonstrates the ability to communicate clearly and effectively with all members of the health care team. Begins to demonstrate awareness of cultural diversity, horizontal violence, and impairment in the health professions. Cares for patients and self by supporting safety in the workplace. + Demonstrates accountability for professional development that improves the quality of professional practice and the quality of patient care. Makes recommendations for the improvement of clinical care and the health of the workplace and welcomes and participates in change initiatives. Leads by investing and building healthy relationships among colleagues and other disciplines. Shows the ability to set priorities. Begins to serve as an engaged member of a team supporting colleagues in service to patients and families and may participate in task forces or other initiatives. + Demonstrate the knowledge and skills necessary to provide care and/or interact appropriately with the patients served as specified below + Demonstrate knowledge of the principles of growth and development over the life span + Possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to their age-specific needs + Provide the care needs as described in the department policy and procedures **Special Skills and Abilities Required** + Ability to establish and maintain positive, caring relationships with executives, managers, physicians, non-physician providers, ancillary and support staff, other departments, and patients/families + Ability to work productively and effectively within a complex environment + Handle multiple/changing priorities and specialized equipment + Critical thinking, analytical and problem-solving abilities required as related to various aspects of patient care + Good clinical judgment + Critical thinking skills necessary to exercise and lead others in application of acceptable standards of practice + Mobility and visual manual dexterity + Physical stamina for frequent walking, standing, lifting, and positioning of patients This position is dependent upon successful attainment and maintenance of hospital privileges, if applicable to the Business Unit practice. **Licensure, Education, Certifications, and Clearances** **Certified Registered Nurse Practitioner (** **CRNP):** ** ** + The successful completion of an approved nurse practitioner program is required + BSN, MSN is preferred + Professional nursing experience and/or nurse practitioner experience is preferred + Current state RN license and CRNP certification are required + National certification, eligible for licensure by Pennsylvania board of nursing, eligible for certification as a CRNP by Pennsylvania state board of nursing + Current CPR certification is required + Act 33 Clearance will be required + Act 73 Clearance will be required + Act 34 Clearance required **Physician Assistant (PA):** + A graduate of a physician assistant program accredited by the Accreditation Review Commission on Education for the physician assistant (ARC-PA) is required + BS or MS candidate is preferred + Experience as a physician assistant and/or experience in a clinical setting is preferred + Current state PA license certified by the National Commission on Certification of Physician Assistants (NCCPA) is required + Current CPR certification is required + Act 33 Clearance will be required + Act 73 Clearance will be required + Act 34 Clearance required **Senior Level** + Minimum 3 years of experience or Completion of a post-graduate residency + The successful completion of an approved Nurse Practitioner or a graduate of a physician assistant program accredited by the Accreditation Review Commission on Education for the physician assistant (ARC-PA) program is required + BSN, MSN preferred for CRNP, BS or MS preferred for PA + Completion of National Certification + Must achieve a Solid/Strong/Good performance rating or higher on annual performance evaluation for consideration and to maintain status annually + Completion of an OAPP approved professional contribution within one year of hire or promotion into the position. + Must have department chair approval for promotion + ACLS or ITLS or NALS or PALS or ACLS or other certifications listed must meet AHA standards that include both a didactic and skills demonstration component within 30 days of hire. OAPP: If practicing in an outpatient or other non-inpatient setting, APPs can use one of the certifications above or use a business unit approved certification which is relevant, and value added to the practice setting. **UPMC is an Equal Opportunity Employer/Disability/Veteran**
    $33k-53k yearly est. 19d ago
  • Contracts Specialist

    Boston Medical Center 4.5company rating

    Remote job

    The Contract Specialist is responsible for the lifecycle management of low to moderate risk vendor goods and services agreements, maintains applicable contract records, correspondence, and files, and monitors contracts for expiration taking action to amend, extend, or close-out as appropriate. Position: Contracts Specialist Department: Supply Chair Corp Procurement Schedule: Full Time ESSENTIAL RESPONSIBILITIES / DUTIES: Handles routine or standard form contract agreements and related documentation in accordance with established contract policies and procedures; executes low to moderate risk contracts. Able to negotiate basic business terms in accordance with prescribed templates and guidelines. Reviews solicitations and prepares routine response for proposals, bids, and contract modifications. May prepare basic requests for proposal, information or quotation as directed. Prepares and administers routine correspondence, negotiation memoranda, and contract documentation to ensure timely and coordinated submittal. Prepares, organizes and maintains contract records and files to ensure business continuity and optimization of the contract lifecycle management and ERP systems. Documents contract performance and compliance where required, escalates non-conformance to leadership for follow up. Communicates contract policy and practice to internal business teams; ensures contract review, approval and execution in accordance with guidelines and policies. Assists internal or external business teams on issues and developments relative to assigned contracts. Coordinates with Supply Chain and Accounts Payable teams to rectify pricing discrepancies; ensures accurate and timely processing of vendor payments utilizing purchase orders. (The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required). JOB REQUIREMENTS EDUCATION: Bachelor's degree or equivalent education and experience preferred CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED: Certification from National Contract Management Association (NCMA) or International Association for Contract and Commercial Management (IACCM) or similar credential preferred. EXPERIENCE: 1-3 years related business or contract experience KNOWLEDGE, SKILLS & ABILITIES (KSA): Strong written and verbal communication skills; detail oriented in all notes and documentation. Intermediate to advanced skill in use of Microsoft products including Word, Excel, PowerPoint, Forms, etc. Proficient using contract lifecycle management and ERP systems. Basic analytical skills necessary to make sound recommendations based on data. Able to develop accurate and precise summary information. Compensation Range: $50,500.00- $73,000.00 This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being. NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location. Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.
    $50.5k-73k yearly Auto-Apply 20d ago
  • Associate Insurance Representative - Remote IA, MN, ND, SD

    Sanford Health 4.2company rating

    Remote or Sioux Falls, SD job

    **Careers With Purpose** **Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint.** **Facility:** Remote SD (Central Time) **Location:** Remote, SD **Address:** **Shift:** Day **Job Schedule:** Full time **Weekly Hours:** 40.00 **Salary Range:** $15.00 - $23.00 **Department Details** WFH Day 1 **Job Summary** The Associate Insurance Representative processes and monitors unpaid third party insurance, Medicare, Medicaid or government-assisted program accounts for proper reimbursement; primarily but not limited to prebilled accounts. Prepares and submits claims to payers either electronically or by paper. Secures necessary medical documentation required or requested by payers. Performs account follow-up on outstanding insurance balances and takes the necessary action for account resolution in accordance with established federal and state regulations. Processes daily workflow changes that depending on department may include, eligibility verification, verification of information, payment postings, initiating refunds, processing month end, resolving and troubleshooting incidents, reporting, initial billings and re-billings of claims, scanning and indexing of documents, and be the point of contact to provide assistance as needed. Responsible for assuring accounts are set up correctly with the information available is completed timely and accurately. Completes work within authorized time to assure compliance with departmental standards. Keeps updated on all state/federal billing requirements and changes for insurance types within area of responsibility. Understands edits and appropriate department procedures to effectively submit and/or correct errors on claims. Processes and resolves denials that are technical in nature (i.e.: records required denials). Performs miscellaneous job related duties as requested. **Qualifications** High school diploma or equivalent preferred. Previous billing experience preferred. **Benefits** Sanford Health offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a generous time off package to maintain a healthy home-work balance. For more information about Total Rewards, visit *********************************** . Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call ************** or send an email to ************************ . Sanford Health has a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre-employment background screening as a condition of employment. **Req Number:** R-0228684 **Job Function:** Revenue Cycle **Featured:** No
    $15-23 hourly 33d ago
  • Home Base SOF Admissions Social Worker

    Brigham and Women's Hospital 4.6company rating

    Remote or Boston, MA job

    Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. LCSW: starting pay rate $68,224 LICSW: starting pay rate $92,227 SIGN ON BONUS AVAILABLE for eligible Non-MGB employees: $3,000 FOR LCSW, $10,000 FOR LICSW/LMHC, Please ask about the details! Job Summary Home Base, a Red Sox Foundation and Massachusetts General Hospital program, is dedicated to healing the invisible wounds - including post-traumatic stress, traumatic brain injury, anxiety, depression, co-occurring substance use disorder, family relationship challenges and other issues associated with Military service - for Veterans of all eras, Service Members, Military Families and Families of the Fallen through world-class clinical care, wellness, education, and research. The Massachusetts General Hospital seeks a dynamic Licensed Clinical Social Worker (LCSW)/Licensed Independent Clinical Social Worker (LICSW) to serve on the Special Operations Team. In this role, the LCSW/LICSW will provide and oversee the provision of psychiatric, psychosocial, and overall mental health services and referrals for military Special Operators into the Home Base program. They will also be dedicated to supporting the Special Operations Forces (SOF) program and will provide coverage to other clinical operations as needed. The LCSW/LICSW may help cover approximately 2-3 weekend shifts per year. Summary This position will collaborate with other professionals to evaluate patients' medical or physical condition and to assess client needs as part of the interdisciplinary team. They work collaboratively with all healthcare team members to develop and implement treatment plans that support patient-centered plans of care for both individual patients and the medical community. Does this position require Patient Care? Yes Essential Functions * Provides psychosocial assessments of patients and families with social, emotional, interpersonal, and/or environmental issues. Formulates biopsychosocial assessment, disposition, and treatment plans. * Collaborate with other professionals to evaluate patients' medical or physical condition and to assess client needs as part of the interdisciplinary team. * Monitor, evaluate, and record client progress according to measurable goals described in the treatment and care plan. * Coordinate care for Special Operations Forces (SOF) veterans and military-connected family members seeking care at Home Base with the appropriate internal or external clinicians in a multi-disciplinary team, coordinated care model. * Serve as a contact point for accepting and triaging SOF referrals from internal clinicians, outside clinicians and self-referred patients. * Serve as primary case manager for patients in SOF admissions process in collaboration with Admissions Coordinator, including, but not limited to, the following responsibilities: conduct pre-screening to assess treatment and evaluation needs for SOF patients referred; coordinate signing of Release of Information forms, acquire relevant medical records, and coordinate with SOCOM where applicable; serve as point of contact for ongoing questions from the patient as they arise. * Monitor patient's status in admissions process using appropriate documentation. * May be asked to collaborate with SOF/ComBHaT team, patients, clinical team, and Resource Specialist to identify clinical and psychosocial needs in patients' home communities and identify appropriate resources. * May provide direct clinical services to Veterans and/or family members, which may include group or individual therapy. * May provide psychoeducation regarding PTSD, TBI, and related conditions to Veteran patients and family members as clinically appropriate within the context of the Intake and triage duties. * Collaborate with an inter-disciplinary team of clinical staff (social workers, psychologists, nurses, psychiatrists, physiatrists, physical therapists, etc.) to coordinate patient care and plan for discharge/aftercare when needed. * Consult with team to facilitate mandated assessments when abuse is suspected (child, disabled adult, elder), and safety assessment when violence is reported. Collaborates with MGH resources (HAVEN and Child Protection Team). * May assist with crisis intervention and management. * Documents timely and relevant information in patient electronic medical record and Home Base database. * Provide coverage for social work responsibilities in Outpatient Clinic as needed. * For LICSWs: provide clinical supervision to LC-level and/or MSW students as needed. * Additional responsibilities as assigned. Qualifications Education Master's Degree Social Work required or Master's Degree Mental Health & Behavioral Medicine required Can this role accept experience in lieu of a degree? No Licenses and Credentials Current professional licensure in Massachusetts (LCSW required, LICSW preferred). Experience Clinical Social Worker I Clinical Experience in a medical setting 0-1 years required Clinical Social Worker II Clinical Experience in a medical setting 2-3 years required Knowledge, Skills and Abilities * Excellent organizational and time management skills. * Excellent crisis intervention skills. * Good problem solving and conflict resolution skills. * Ability to work well collaboratively and independently. * Strong written and verbal communication skills. * Knowledge of community resources and the aging process. * Demonstrates basic foundational skills, showing fundamental knowledge and a commitment to the application of professional values and ethics. * Demonstrates fundamental skills in formulation, assessment of risks, crisis intervention completion of psychosocial treatment plans, and appropriate documentation. * May need assistance and guidance in ensuring the patient's needs, safety measures, and concerns are brought forward. Emerging knowledge of internal and external resources. * Developing and demonstrating interpersonal collaboration in a medical setting- inpatient or outpatient. * May need coaching/guidance in this area. * May provide some assistance and support with onboarding for new team members. * Aware of opportunities in department/service initiatives; participates in initiatives at an entity level. Uses data to measure progress. * Demonstrate fundamental skills under supervision. May need assistance in promoting collaboration among healthcare team members, other colleagues, and the organization to support and enhance patient care. Additional Job Details (if applicable) Physical Requirements * Standing Frequently (34-66%) * Walking Frequently (34-66%) * Sitting Occasionally (3-33%) * Lifting Frequently (34-66%) 35lbs+ (w/assisted device) * Carrying Frequently (34-66%) 20lbs - 35lbs * Pushing Occasionally (3-33%) * Pulling Occasionally (3-33%) * Climbing Rarely (Less than 2%) * Balancing Frequently (34-66%) * Stooping Occasionally (3-33%) * Kneeling Occasionally (3-33%) * Crouching Occasionally (3-33%) * Crawling Rarely (Less than 2%) * Reaching Frequently (34-66%) * Gross Manipulation (Handling) Frequently (34-66%) * Fine Manipulation (Fingering) Frequently (34-66%) * Feeling Constantly (67-100%) * Foot Use Rarely (Less than 2%) * Vision - Far Constantly (67-100%) * Vision - Near Constantly (67-100%) * Talking Constantly (67-100%) * Hearing Constantly (67-100%) Remote Type Hybrid Work Location One Constitution Wharf Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $56,992.00 - $82,992.00/Annual Grade 6 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
    $57k-83k yearly Auto-Apply 52d ago
  • Health Plan Medical Director

    Brigham and Women's Hospital 4.6company rating

    Remote or Somerville, MA job

    Site: Mass General Brigham Health Plan Holding Company, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Mass General Brigham Health Plan is an exciting place to be within the healthcare industry. As a member of Mass General Brigham, we are on the forefront of transformation with one of the world's leading integrated healthcare systems. Together, we are providing our members with innovative solutions centered on their health needs to expand access to seamless and affordable care and coverage. Our work centers on creating an exceptional member experience - a commitment that starts with our employees. Working with some of the most accomplished professionals in healthcare today, our employees have opportunities to learn and contribute expertise within a consciously inclusive environment where diversity is celebrated. We are pleased to offer competitive salaries, and a benefits package with flexible work options, career growth opportunities, and much more. Under the direction of the Senior Medical Director, the Medical Director leads as a senior physician at the health plan. This position works closely with the Senior Medical Director in providing medical management leadership for clinical services operations and programs. This role focuses on and has expertise in utilization management, health plan quality and accreditation, care management, and other health plan functions. Qualifications Licensure and Credentials: Must maintain an active full physician license in Massachusetts Experience: * 3-5 years of Health Plan experience * at least 5 years of clinical practice experience Job Duties: Handles utilization management initial determinations, appeals and grievances within the scope of their expertise as defined by Medicare, MassHealth, NCQA and the Division of Insurance and within the compliance requirements of key regulatory and accreditation entities * Reviews clinical services and quality incidents when sufficiently serious to merit physician involvement * Coverage of medical necessity determinations to support special investigations/fraud waste and abuse cases * Collaborates on health plan medical policy development * Assesses new, emerging, and existing technologies to determine appropriateness of health plan coverage * Partners with clinical leaders to ensure medical service expenditures remain within budget * Collaborates with business development, quality, finance and medical management teams to promote improvements in the quality and cost efficiency of care throughout the MGB Health Plan provider network * Delivers consultation to network management staff and deployment of education programs for network clinicians * Develops and delivers presentations for clinical staff on current topics relevant to MGB Health Plan members and network * May represent MGB Health Plan at a variety of external forums and committees * Interact, communicate and collaborate with network and community physicians, hospital leaders and other vendors regarding care and services for enrollees * Monitors performance metrics and audits to identify areas for continuous improvement and ensure compliance * Anticipates and meets or exceeds internal and/or external customer expectations and requirements; establishes and maintains positive relationships with customers and gains their trust and respect * Build strong relationships and infrastructure that designate MGB Health Plan as a people-first organization * Ensure diversity, equity and inclusion are integrated as a guiding principle * Other duties as assigned with or without accommodation Additional Job Details (if applicable) Primarily remote position, exempt * In person meetings as requested for business needs * Participates in after hours and weekend call rotation as assigned Remote Type Remote Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) EEO Statement: Mass General Brigham Health Plan Holding Company, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
    $179k-266k yearly est. Auto-Apply 34d ago
  • Call Center Agent - REMOTE - Land O' Lakes, FL

    Orlando Health 4.8company rating

    Remote or Wesley Chapel, FL job

    \ Florida Medical Clinic Orlando Health Onsite training for 8 weeks in Land O' Lakes, FL. Job Title: Call Center Agent Department: Call Center Status: Full Time Hours: Monday - Friday, 8:00 AM to 5:00 PM. Job Summary: To deliver excellent patient centered service while providing information regarding services to patients, hospitals, staff and community health care providers in a high-volume call center environment. Perform intake triage, appointment scheduling and other patient requests based on provider protocols and Florida Medical Clinic policies and procedures. Why is Florida Medical Clinic Orlando Health your best place to work? ✅ Education & Career Growth - Tuition reimbursement, Public Service Loan Forgiveness (PSLF), and leadership development programs. ✅ Health & Wellness - Comprehensive medical, dental, vision, free virtual visits, and well-being programs. ✅ Financial & Retirement - Up to 5% employer match on retirement contributions. ✅ Work-Life Balance - Four weeks of paid parental leave, PTO, and flexible leave options. ✅ Family & Pet Support - Fertility benefits, adoption assistance, backup care for children/elders/pets, and pet insurance. Responsibilities Essential Functions. • Answers assigned department/queue overflow calls, maintaining approved standards • Answers phones and assists callers • Follows tasking guidelines and provides accurate and complete information • Addresses Web Appointment Requests as assigned • Completes the end of day process • Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state, and local standards. • Maintains compliance with all Orlando Health policies and procedures. • Performs all other duties as assigned. Other Related Functions • Performs other incidental and related duties as required and assigned • Maintains an organized and clean work area • Participates in maintenance of clinical supplies Qualifications Education/Training High School Diploma or equivalent required Licensure/Certification None Experience • Two (2) years of related experience required. Relevant experience may include, clerical customer service, call center / high volume phones (200 calls or more daily), physician office, insurance billing, or other health care related • Additional (1) year clinical experience (CMA, MA, CNA), or experience in a health care or hospitality-related industry working with a concierge-style or call center service model preferred • A working knowledge of medical terminology preferred • High level of general computer literacy required, may be demonstrated by successful experience with a variety of computer software packages and/or systems. • Must have excellent interpersonal, customer service, and communication skills. • Must be able to perform under stress when confronted with emergency, critical, or unusual situations. • Must be able to multi-task effectively, maintaining a high standard of patient focus while making generalizations, evaluations, or decisions based on sensory or judgmental criteria. Orlando Health proudly embraces and honors the individuality of our team members. By sharing different ideas and perspectives and working together as a team, we are better able to relate to, care for and authentically serve our patients and families who make up the collective populations in our community. So, no matter who you are, what you believe or how you express yourself, you are welcome here.
    $26k-30k yearly est. Auto-Apply 10d ago
  • MRI Technologist - FT Evenings

    Brigham and Women's Hospital 4.6company rating

    Amherst, OH job

    Site: Cooley Dickinson Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. With energy and purpose, Cooley Dickinson Health Care, a member of the Mass General Brigham system, is advancing health care in western Massachusetts, and has been since 1886. Our network employs more than 2,00 medical professionals and support staff, at our main Hospital campus in Northampton and additional locations in twelve towns throughout the Pioneer Valley. Cooley Dickinson's VNA & Hospital is also a vital part of our network, providing home-based services through-out Hampshire and Franklin counties. Job Summary The MRI Technologist is responsible for providing high quality Magnetic Resonance Imaging services with minimal supervision. The MRI Technologist serves as a positive role model while working in collaboration with all levels of departmental personnel, ensuring and providing a safe working environment and adhering to all patient safety protocols and practice. This position is part of the 1199SEIU Bargaining Unit at Cooley Dickinson Hospital. This position reports to the Supervisor, MRI and operates within established organizational and departmental policies and procedures. Qualifications Associate's degree required. For those candidates who meet the requirements of licensing and registration agencies and have been grandfathered by those agencies, Associate's degree requirement may be waived, but a high school diploma or equivalent is required - Registration by the American Registry of Radiologic Technologists (ARRT) required; MR registered or pending MR registration required within 18 months - Current American Heart Association BLS certification required - One (1) to two (2) years MR experience and/or training required - Demonstrated knowledge and understanding of general anatomy, physiology and medical terminology required, as well as a high level of knowledge of cross-sectional anatomy required - Demonstrated excellent interpersonal, oral, and written communication and organizational skills required - Demonstrated ability to work with mathematical concepts such as probability and statistical inference and apply concepts such as fractions, percentages, ratios, and proportions to practical situations required Additional Job Details (if applicable) Remote Type Onsite Work Location 30 Locust Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Evening (United States of America) Pay Range $39.38 - $54.75/Hourly Grade SC3C53 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Cooley Dickinson Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
    $39.4-54.8 hourly Auto-Apply 40d ago
  • Senior Cyber Security Engineer - Network Security

    Sanford Health 4.2company rating

    Remote job

    Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint. Work Shift: Scheduled Weekly Hours: 40Salary Range: $40.00 - $66.00Pay starts at $40 and increases according to years of applicable experience. Union Position: No Department Details ***Working remotely is an option if you currently live in SD, ND, MN, IA, NE or WI. Required Skills and Qualifications: Strong communication skills to explain complex concepts to various stakeholders Excellent documentation skills for development of diagram, requirements, process mapping and overall design solutions Strong team player with curious and flexible nature. Strong understanding of network protocols (TCP/IP, OSI model) and network security concepts Expertise in network switch, routing, and security technologies (firewalls, VPNs, IDS/IPS, etc.) Experience with security frameworks and standards (NIST, CIS, ISO 27001) Proficiency in scripting languages (Python, Perl, PowerShell) Strong problem-solving and analytical skills Excellent communication and interpersonal skills Summary Responsible for the technical and operational delivery of enterprise cybersecurity solutions. Focuses on the development and implementation of processes and tools for identifying, evaluating, implementing, troubleshooting, and maintaining technical security controls for the organization. These controls are designed to prevent, detect, and contain security threats; enabling Sanford to be productive while maintaining a secure environment that optimizes Sanford's return on investment. Job Description Lead the building, configuring, and maintaining of cybersecurity systems to ensure our operational environments stay compliant and secure. Implements security controls using industry best practices across numerous technologies including, but not limited to SIEM, email filtering, web and content filtering, firewall, IPS/IDS systems, identity and access management, SSO/MFA, vulnerability management, and data protection. Skillfully maintains the existing security systems, including implementing new features, performing upgrades, and managing technical configurations/policies across a variety of business-critical systems. Proficiently monitors and responds to security system health alerts. Respond to day-to-day operational work such as managing security tools while simultaneously multitasking with strategic project initiatives. Provide security consulting services to other Sanford health groups. Provide assistance to a 24x7 team of dedicated security engineers focused on maintaining operational stability while reducing risk. Build and maintain key vendor and supplier relationships. Lead strategic project initiatives ensuring the processes and procedures are well defined and documented. Recognize both internal and external threats and understand/communicate risks to Sanford Assets. Make strategic recommendations to enhance and improve overall security posture. Advise on methods to increase efficiency of current toolsets (such as script automation or process improvement recommendations). Mentor others within the team as well as receive instruction and guidance from others within the team. Write documentation that can be used by all team members and other employees. Identify gaps in established/documented process and update as needed. Works under limited guidance due to previous experience/breadth of knowledge of processes and organizational knowledge. Acts independently to determine methods and procedures on new assignments. Regularly presented with new assignments and projects that require the application of independent judgement/interpretation of policies/practices. Checks own work and the work of other team members. Qualifications Bachelor's degree in cyber security or an information technology related field. Minimum of 4 years experience working in Cyber Security field. Security Certifications (CISSP, CISA, CISM, Security+, CEH, etc.) are highly desired Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call ************** or send an email to ************************.
    $40-66 hourly Auto-Apply 54d ago
  • Medical Assistant, Family Medicine

    Brigham and Women's Hospital 4.6company rating

    Amherst, OH job

    Site: Mass General Brigham Medical Group Western Massachusetts, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. The Mass General Brigham Medical Group is a system-led operating entity formed by Mass General Brigham to deliver high quality, low cost, innovative community-based ambulatory care. This work stems from Mass General Brigham's unified system strategy to bring health care closer to patients while lowering total health care costs. The Medical Group provides a wide range of offerings, including primary care, specialty care, behavioral and mental health, and urgent care, both digitally as well as at physical locations in Massachusetts, New Hampshire, and Maine. The group also offers outpatient surgery and endoscopy, imaging, cardiac testing, and infusion. We share the commitment to delivering a coordinated and comprehensive experience across all locations, ensuring the appropriate level of care is available to every patient across our care delivery sites. Our practice is located at 170 University Drive Amherst, MA 01002. As a Family Medicine office, we offer comprehensive primary care services to patients of all ages, from infants to adults. Convenient, caring and complete: Amherst Medical Associates gives you all three, close to home. Our primary care practice is a favorite in the Amherst area because families know they'll be treated with warmth and respect. Visits are comfortable, relaxed engagements with friendly providers who are invested in your well-being and want you to feel better. We are seeking a full-time, 40-hour Medical Assistant to support the practice onsite. We are open to this employee working 8:30am-5:00pm Monday through Friday or 4, 10-hour shifts with day off during the week! As true partners to our nurses and providers, our Medical Assistants get the opportunity to work autonomously to the top of their education/certification while also functioning as part of the collaborative team. The vision is for our Medical Assistants to work 1 to 1 with their assigned provider while having the ability to rotate occasionally. Job Summary This role supports healthcare teams by assisting with both clinical and non-clinical patient services under the direction of healthcare providers. Key responsibilities include taking vital signs, documenting patient information, scheduling appointments, and managing patient flow. This role involves direct interaction with patients to ensure their comfort and address concerns, as well as collaboration with physicians, nurse practitioners, and nursing staff to facilitate efficient care. Does this position require Patient Care? Yes Essential Functions * Interview patients to obtain medical information and measure their vital signs, weight, and height. * Show patients to examination rooms and prepare necessary equipment for healthcare providers. * Record patients' medical history, vital statistics, or information such as test results in medical records. * Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms. Acts as a liaison with other departments and advocates for patients with a positive customer service approach. * Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing. * Prepare treatment rooms for patient examinations, keeping the rooms neat and clean and supplies stocked. * Clean and sterilize instruments and dispose of contaminated supplies. Qualifications Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Licenses and Credentials Basic Life Support [BLS Certification] - Data Conversion - Various Issuers preferred Certified Medical Assistant - Data Conversion - Various Issuers preferred Experience Direct MA experience or medical field work 0-1 year preferred Additional Job Details (if applicable) Remote Type Onsite Work Location 170 University Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range * / Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 1920 Mass General Brigham Medical Group Western Massachusetts, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
    $37k-46k yearly est. Auto-Apply 13d ago
  • Bilingual Remote Medical Scheduling Specialist - Patient Access Center

    Community Health Systems 4.5company rating

    Remote job

    The Bilingual Scheduling Specialist is responsible for supporting scheduling functions across assigned hospitals, clinics, or centralized patient access centers and will be the first point of contact for patients. This focuses on managing patient appointment scheduling, helping with general patient needs, and accurately communicating patient needs to the clinical staff through centralized call center operations. The Scheduling Specialist ensures communications and appointments are accurate, timely, and compliant with organizational policies while fostering effective communication with clinicians, patients, and leadership. The ideal candidate will be bilingual in English and Spanish. As a Scheduling Specialist at Community Health Systems (CHS) - Patient Access Center, you'll play a vital role in supporting our purpose to help people get well and live healthier by providing safe, quality healthcare, building enduring relationships with our patients, and providing value for the people and communities we serve. Our team members enjoy a robust benefits package including medical, dental, and vision insurance, paid time off (PTO), 401(k) with company match, tuition reimbursement, and more Essential Functions Completes accurate patient appointment scheduling across multiple clinics, depending on assignment. Receives inbound communication from clinicians, patients, and staff via phone, text, email, and/or call center platforms to address scheduling needs, and handle urgent or emergent requests. Assesses caller needs to identify urgent clinical matters for immediate warm transfer to clinic staff. For non-urgent requests (refills, clinical questions), accurately documents and route communications to the appropriate staff via the EMR. Verifies patient demographics and insurance information, ensuring compliance with applicable requirements. Research patient requests within the medical record, provide necessary information, and resolve inquiries effectively while maintaining patient confidentiality. Monitors EMR in-baskets, call center systems, and related technology (as needed) to manage communication workflows effectively. Provides timely and professional service to patients, providers, and facility staff, ensuring positive experiences and adherence to standards. Bilingual in English and Spanish Performs other duties as assigned. Complies with all policies and standards. This is a fully remote opportunity. Qualifications H.S. Diploma or GED required Bachelor's Degree in Healthcare Administration, Business Administration, or a related field preferred 1-3 years of experience in scheduling, operations, or healthcare administration required 1-3 years of experience in physician/provider scheduling, patient appointment scheduling, or call center operations Bilingual in English and Spanish Knowledge, Skills and Abilities Proficiency in scheduling software, EMR systems, and Microsoft Office Suite. Excellent verbal and written communication skills with strong customer service orientation. Delivers prompt, courteous, and knowledgeable support to customers. Strong problem-solving skills and attention to detail. Ability to manage multiple priorities in fast-paced hospital, clinic, or call center environments. Knowledge of healthcare industry standards, patient confidentiality, and compliance protocols. We know it's not just about finding a job. It's about finding a place where you are respected, valued and where your work is purposeful and fulfilling. A place where your talent is recognized, professional development is encouraged and career advancement is possible. Community Health Systems is one of the nation's leading healthcare providers. Developing and operating healthcare delivery systems in 40 distinct markets across 15 states, CHS is committed to helping people get well and live healthier. CHS operates 71 acute-care hospitals and more than 1,000 other sites of care, including physician practices, urgent care centers, freestanding emergency departments, occupational medicine clinics, imaging centers, cancer centers and ambulatory surgery centers. This position is not eligible for immigration sponsorship now or in the future. Applicants must be authorized to work in the U.S. for any employer.
    $29k-33k yearly est. Auto-Apply 1d ago
  • Physician Assistant, General Orthopedics/Hand Surgery

    Brigham and Women's Hospital 4.6company rating

    Amherst, OH job

    Site: Mass General Brigham Medical Group Western Massachusetts, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. The Mass General Brigham Medical Group is a system-led operating entity formed by Mass General Brigham to deliver high quality, low cost, innovative community-based ambulatory care. This work stems from Mass General Brigham's unified system strategy to bring health care closer to patients while lowering total health care costs. The Medical Group provides a wide range of offerings, including primary care, specialty care, behavioral and mental health, and urgent care, both digitally as well as at physical locations in Massachusetts, New Hampshire, and Maine. The group also offers outpatient surgery and endoscopy, imaging, cardiac testing, and infusion. We share the commitment to delivering a coordinated and comprehensive experience across all locations, ensuring the appropriate level of care is available to every patient across our care delivery sites. Cooley Dickinson Medical Group Orthopedics & Sports Medicine is where experienced, highly trained professionals advance the health of patients through specialized, expert treatment and prevention of musculoskeletal (bones, ligaments, muscles, tendons) problems. The practice's holistic approach to orthopedics involves coordination of personalized services within the practice and with other providers, to ensure a comprehensive range of care to people of all ages. We have combined expertise in all major orthopedic specialties, including sports medicine, orthopedic trauma, hand & upper extremities, joint replacement and spine care. We are seeking a full-time, 40-hour, Physician Assistant to support our Amherst clinic located at 170 University Drive in Amherst, MA. Our clinic hours are Monday through Friday from 8:00 AM to 4:30 PM. Depending on the level of experience of the PA hired, training for this role will be based out of our Hatfield clinic for upwards of six months. The primary Orthopedic subspecialty for this role will be Hand Surgery. Until a new Hand Surgeon is onboarded, there will be no OR time or call coverage for this PA. As true partners to the surgeons, our Physician Assistants have the opportunity to work autonomously to the top of their licensure while also functioning as part of the collaborative team. This PA will see patients independently in clinic for pre-ops, post-ops, and ongoing education. Are you ready to bring your exceptional skills to this innovative practice and join us in driving medicine forward? Job Summary The Physician Assistant (PA) is a licensed provider. The PA is responsible for the assessment and management of various populations of patients, medical and/or surgical, including diagnostic and therapeutic interventions, development of appropriate plans of care and ongoing evaluation. May also perform additional duties, such as precepting a small group of learners. Does this position require Patient Care? Yes Essential Functions * Provides direct care, counseling, and teaching to a designated patient population in the ambulatory, inpatient, operative, and/or procedural setting. * Performs complete histories and physical examinations. * Orders, interprets, and evaluates appropriate laboratory and diagnostic tests. * Develops appropriate plans of care and follow-up based on the outcomes of diagnostic, laboratory, and physical examination findings. * Orders medications and writes prescriptions according to organizational and regulatory policies and procedures. * Consistently provides high quality and timely documentation including admission and progress notes, procedure notes, operative notes and discharge summaries. * Performs bedside procedures as are appropriate to the patient population. Qualifications Education Master's Degree Physician Assistant required Can this role accept experience in lieu of a degree? No Licenses and Credentials Physician Assistant [State License] - Generic - HR Only required Experience Experience as a licensed Physician Assistant preferred Additional Job Details (if applicable) Remote Type Onsite Work Location 170 University Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $120,390.40 - $170,456.00/Annual Grade 7 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Mass General Brigham Medical Group Western Massachusetts, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
    $120.4k-170.5k yearly Auto-Apply 26d ago
  • Health Plan Product Manager - Commercial/TPA - Remote

    Sanford Health 4.2company rating

    Remote or Marshfield, WI job

    Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint. Work Shift: Scheduled Weekly Hours: 40Salary Range: $37.50 - $62.00 Union Position: No Department Details Summary The Product Manager will lead the ongoing analysis, planning, and management of their respective product line or Health Plan or Sanford Health System service and will identify areas of product enhancement or new product development. The Product Manager will interface with external customers and clients, agents, businesses, professional peers, prospects, and members to understand market requirements and translate those requirements into business opportunities for the Health Plan. Job Description Leads the end-to-end product lifecycle, from concept and feasibility through development, launch, and performance evaluation to assure alignment with Sanford Health System and Sanford Health Plan strategic goals. Collaborates with leadership, Performance Excellence, and cross-functional teams to ensure product feasibility, translating market needs into actionable requirements that drive the development of market-driven products and services. Develops and manages comprehensive product plans, including cost-benefit analyses, budgets, schedules, and work plans to support the ongoing success of assigned product lines. Coordinates and leads multidisciplinary teams to assess market opportunities, determine financial viability, and evaluate sales potential. Maintains a strong understanding of marketing strategies including mobile applications, social media, and SEO/SEM to support the Health Plan's digital engagement and overall marketing outreach efforts. Participates in and leads cross-functional initiatives that support Product Development goals, including product performance tracking, enhancement planning, and retirement strategies. Evaluates and integrates data to inform lifecycle decisions and ensure continuous improvement. Develops competitive intelligence tools to assess Sanford Health Plan and Sanford Health System product positioning in the market and identify opportunities for innovation and differentiation. Integrates multiple complex business cases into a cohesive product portfolio strategy, making recommendations to achieve optimal product mix for target market segments. Leads stakeholder engagement throughout the product development lifecycle, establishing regular communication, facilitating discussions, and preparing for executive and governance reviews. Communicates the status of product line strategies and execution to Product Development leadership on an ongoing basis. Ensures that all product offerings comply with applicable regulations by working closely with internal regulatory and legal teams, and when applicable, with external regulators to meet submission, filing, and reporting requirements. Maintains ongoing competency in product management practices and regulatory requirements, ensuring the skills, knowledge, and abilities necessary to perform within scope. Regular attendance and active participation in strategic planning and execution are essential to the role. Qualifications Bachelor's degree in Marketing, Business, or related field required. Master's Degree in Marketing, Business, or related field, preferred. Minimum five to ten years' of relevant experience in healthcare and/or consumer product marketing with emphasis in product management and strategy development. Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call ************** or send an email to ************************.
    $37.5-62 hourly Auto-Apply 32d ago
  • Home Base Family Support Specialist

    Brigham and Women's Hospital 4.6company rating

    Remote or Boston, MA job

    Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Home Base, a Red Sox Foundation and Massachusetts General Hospital program, is dedicated to healing the invisible wounds - including post-traumatic stress, traumatic brain injury, anxiety, depression, co-occurring substance use disorder, family relationship challenges and other issues associated with Military service - for Veterans of all eras, Service Members, Military Families and Families of the Fallen through world-class clinical care, wellness, education, and research. The Family Support Specialist (FSS) Role is multifaceted. The FSS engages with veterans, service members and military-connected family members to spread awareness about the impacts of military service on entire family systems. They encourage family members to take advantage of clinical, wellness and educational services available through the Home Base Program. The Family Support Team (FST) is the first point of contact for military connected family/supports seeking information or care at Home Base. FSS provide peer support for military connected family/supports participating as part of their service member/veteran's clinical programming. Finally, the FST team delivers/facilitates resiliency offerings in addition to hosting recreational activities for families in New England. In addition to patient-facing outreach, the FST works to build and maintain relationships with other local, regional and national military-serving organizations in an effort to collaborate in support of military families. The FST may need to work outside of normal working hours, to include some nights and weekends. Travel may also be required for this role. Job Summary Summary Responsible for community outreach, engagement, and support to enhance access to behavioral health programs. The Outreach Worker collaborates with community partners, healthcare professionals, and social service agencies to promote mental health awareness and address the behavioral health needs of individuals. Does this position require Patient Care? Yes Essential Functions * Conduct proactive outreach within the community to identify individuals in need of behavioral health services. * Establish relationships with community organizations, schools, primary care providers, and other relevant stakeholders to enhance outreach efforts. * Conduct initial assessments to identify the behavioral health needs of individuals. * Provide information and referrals to appropriate behavioral health services and resources. * Respond to crisis situations and provide immediate support and intervention. * Collaborate with crisis intervention teams, law enforcement, and emergency services as needed. * Advocate for individuals with behavioral health needs to ensure they receive timely and appropriate care. * Conduct community education and awareness programs on mental health topics. Qualifications Education Bachelor's Degree Related Field of Study required Can this role accept experience in lieu of a degree? No Experience * Experience in behavioral health outreach or related field 1-2 years preferred * Lived experience as a military family member * Minimum of 3 years working with military families Knowledge, Skills and Abilities * Knowledge of military structure * Knowledge of community services and resources available to military families * Familiarity with PTSD and TBI and the challenges that accompany such diagnoses * Compassionate and empathetic spirit * Ability to listen and manage stressful situations and respond calmly and professionally in a safe and reassuring manner * Strong knowledge of behavioral health services, resources, and crisis intervention techniques. * Excellent communication, interpersonal, and organizational skills. * Ability to work independently and collaboratively within a team. * Proficiency in using electronic health records and documentation systems. * Valid driver's license and reliable transportation for community outreach. Additional Job Details (if applicable) Physical Requirements * Standing Frequently (34-66%) * Walking Frequently (34-66%) * Sitting Occasionally (3-33%) * Lifting Frequently (34-66%) 35lbs+ (w/assisted device) * Carrying Frequently (34-66%) 20lbs - 35lbs * Pushing Occasionally (3-33%) * Pulling Occasionally (3-33%) * Climbing Rarely (Less than 2%) * Balancing Frequently (34-66%) * Stooping Occasionally (3-33%) * Kneeling Occasionally (3-33%) * Crouching Occasionally (3-33%) * Crawling Rarely (Less than 2%) * Reaching Frequently (34-66%) * Gross Manipulation (Handling) Frequently (34-66%) * Fine Manipulation (Fingering) Frequently (34-66%) * Feeling Constantly (67-100%) * Foot Use Rarely (Less than 2%) * Vision - Far Constantly (67-100%) * Vision - Near Constantly (67-100%) * Talking Constantly (67-100%) * Hearing Constantly (67-100%) Remote Type Hybrid Work Location One Constitution Wharf Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $20.43 - $29.21/Hourly Grade 4 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
    $20.4-29.2 hourly Auto-Apply 5d ago
  • Physician - Remote Emergency Radiologist

    Sanford Health 4.2company rating

    Remote or Marshfield, WI job

    Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!Job Title:Physician - Remote Emergency RadiologistCost Center:201641261 System Radiology-ProfScheduled Weekly Hours:40Time Type:Full time Job Description: Marshfield Medical Center is looking for a BC/BE Radiologist to join our ED section in Wisconsin. Fellowship training in Body, Neuro, ED or MSK is required. Must be comfortable with all emergent diagnostic imaging modalities including Neuro CTA/perfusion, trauma (including MRI), Ultrasound (including OB), pediatrics and occasional musculoskeletal MRI/CT. No CVIR, nuclear medicine or mammography. Choose to work remote as a Non-Associate on a casual contract or may have the option to work locally at one of our centers as an Associate physician with additional salary and benefits. If working onsite, you will need to be comfortable with and will be responsible to occasionally perform some local minor procedures. Service coverage includes a level 2 soon to be level 1 trauma center and stroke center as well as additional regional hospitals and urgent care centers. Coverage needed for afternoons and evenings. No midnight shifts required. Yearly work requirement is 182 shifts a year - typically 7 on/7 off schedule/26 weeks per year Compensation/Benefits: Competitive Salary Flexible shift based model Health, Dental, Life, and Occurrence Based Malpractice insurance Relocation support available if working onsite Marshfield Clinic Health System is a non-profit 501(c)(3) organization. This may qualify you for additional state and/or federal education loan forgiveness programs. MCHS strongly encourages our physicians to be involved in medical education and research to continue building our strong foundation of patient care, research, and education for years to come. Marshfield Clinic Research Institute: ********************************** Marshfield Clinic Division of Education: ****************************************** Marshfield, Wisconsin Nestled in the heart of Wisconsin, Marshfield is a safe, clean community with a population of about 20,000 people. The region boasts a solid economy and a low cost of living, which includes below national average costs for housing and transportation. Community pride is evident in the private and city funds invested in making Marshfield a great place to live. Located one mile outside of town, you will have access to 6,500 acres for hiking, biking, hunting, canoeing, cross-country skiing, berry picking, and wildlife or bird watching or simply enjoying the fresh air. With excellent schools and high school graduation rates high above the national average, Marshfield is committed to offering and preparing students for top-notch educational opportunities. Those of us that have chosen to call Marshfield home have come to enjoy the benefits of short commutes, safe and friendly neighborhoods, fresh air and water, bountiful nature, and so much more. Come and see for yourself. Fun Fact: Marshfield is known as the HEART of Wisconsin! Marshfield Clinic Health System physicians and staff are motivated by our mission to enrich lives. We serve more than 350,000 unique patients each year through accessible, high quality health care, research and education. With more than 1,600 providers in 170 medical specialties and subspecialties as well as over 13,000 employees in 65 clinical locations in 45 communities serving Wisconsin and Michigan's Upper Peninsula, Marshfield Clinic Health System is nationally recognized for innovative practices and quality care. The Marshfield Promise Motivated by our mission to enrich lives, we use common values to ensure those we serve feel supported in their healthcare journey and staff and providers are actively engaged with one another. Together through our actions, we promise to deliver compassionate, safe and expert care to everyone. The Marshfield Promise is centered around 5 core values; Patient-Centered, Trust, Teamwork, Excellence and Affordability. For more information, please contact: Lindsay Becker, Physician and Advanced Practice Clinician Recruiter Phone: ************ *********************************** Marshfield Clinic Health System is committed to enriching the lives of others through accessible, affordable and compassionate healthcare. Successful applicants will listen, serve and put the needs of patients and customers first. Exclusion From Federal Programs: Employee may not at any time have been or be excluded from participation in any federally funded program, including Medicare and Medicaid. This is a condition of employment. Employee must immediately notify his/her manager or the Health System's Compliance Officer if he/she is threatened with exclusion or becomes excluded from any federally funded program. Marshfield Clinic Health System is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
    $282k-517k yearly est. Auto-Apply 60d+ ago

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