Aunt Martha's Health & Wellness jobs - 208 jobs

Aunt Martha's Health and Wellness boldly commits to supporting the well-being of our communities, ensuring equity in access and delivering exceptional care inspired by a culture of innovation. We are taking a responsible approach to creating environments that allow us to do what we do best-provide healthcare and wellness. Position Title: Medical Case Management Care Coordinator Department: HealthWorks Reports To: Director of HealthWorks Location: Park Forest, IL Hourly Rate: $18.00/hour SUMMARY The Medical Case Management (MCM) Care Coordinator ensures timely access and assignment of youth to ongoing Medical Case Management services. This role reviews interim case activities, monitors performance benchmarks, prepares case materials, manages data entry, and supports the Interim Care Coordination Unit as needed. The Care Coordinator plays a key role in ensuring accurate documentation, compliance with timelines, and effective coordination of health information across systems. ESSENTIAL DUTIES AND RESPONSIBILITIES Ensure timely access and assignment of youth for ongoing Medical Case Management (MCM). Assist in final review of completed interim critical case activities. Review and monitor daily, weekly, and monthly reports to identify cases approaching funder benchmarks. Assign and reassign youth to MCM services within required timeframes, including: New custody cases within 5 business days after the 45-day interim period (95% benchmark). Reassignments within 14 days of receipt from the Ongoing Medical Case Management Agency. Conduct outreach to PCP/Dental providers for transfers involving youth ages 0-5 and pregnant youth. Prepare and forward complete MCM assignment packets-including health information, placement details, and contact information-according to contractual timelines. Generate and distribute written correspondence informing caregivers, youth, caseworkers, and providers of assigned MCM services. Work with the Medical Records Clerk to ensure closed cases are properly prepared for storage and long-term retention. Produce standard and custom reports using information system tools as directed by the HealthWorks supervisor. Gather and maintain data for reporting and analytics needs within HealthWorks. Complete all assigned data entry in the HealthWorks Database/SACWIS and Athena systems. Review and complete tasks associated with SACWIS reports and other DCFS reporting requirements. Use system reports to support data integrity and sanitization of the information system. Submit daily production reports to the immediate supervisor detailing assignment status, pending items, and issues. Perform all other duties as assigned. QUALIFICATIONS Education and/or Experience Bachelor's or Associate's degree in Social Work, Computer Science, Human Services, or related field; OR equivalent education and experience. Three years of professional experience in social services preferred . Language Skills Ability to read, analyze, and interpret data and case documentation. Strong verbal and written communication skills. Mathematical & Computer Skills Ability to solve practical problems and work with concrete variables. Ability to compute rates, ratios, and percentages; interpret charts and graphs. Working knowledge of databases, spreadsheets, Excel , and Access required. Reasoning Ability Ability to define problems, collect data, establish facts, and draw conclusions. Certificates, Licenses, Registrations Valid driver's license and automobile insurance. CAREER LADDER With additional training and/or education, this position may lead to advancement opportunities such as Interim Care Coordinator Supervisor or Quality Improvement (QI) Manager .

We are seeking a highly motivated and detail-oriented Unpaid Grant Research and Acquisition Intern to join our growing team. This is an excellent opportunity for an individual interested in gaining hands-on experience in non-profit development, grant writing, and the mental health sector. The intern will play a crucial role in identifying funding opportunities and supporting our efforts to secure grants that will expand our services and reach. About the role This role is an Unpaid Grant Research and Acquisition Internship with Consciousabraxas The Grant Research and Acquisition Intern gain hands-on experience in grant writing and the mental health sector. The Grant Research and Acquisition Intern will play a crucial role in identifying funding opportunities and supporting our efforts to secure grants that will expand our services and reach. Responsibilities: Conduct comprehensive research on potential grant opportunities from foundations, corporations, and government agencies that align with our mission and programs. Assist in the preparation and submission of grant applications, including drafting proposals, collecting supporting documents, and ensuring all requirements are met. Maintain a database of grant opportunities, application deadlines, and submission statuses. Help develop and refine grant-seeking strategies. Collaborate with various internal teams to gather necessary information for grant proposals. Assist with other fundraising and development tasks as needed. Qualifications: Currently enrolled in or a recent graduate of a Bachelor's or Master's program in a relevant field (e.g., Public Health, Non-Profit Management, English, Communications, Social Work, Psychology). Strong research and analytical skills. Excellent written and verbal communication skills. Exceptional attention to detail and organizational abilities. Ability to work independently and as part of a team in a remote environment. Passion for mental health advocacy and telehealth services. Experience with grant research or writing. Benefits of this Internship: Gain valuable experience in grant research, proposal writing, and non-profit development within a dynamic telehealth environment. Opportunity to contribute to a mission-driven company making a real impact on mental health access. Flexible remote work schedule. Mentorship and professional development opportunities. Networking opportunities within the mental health and non-profit sectors. Consciousabraxas is an equal opportunity organization and value diversity. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Full-time Description Job Title: Janitor Department: Maintenance Reports to: Facilities Director Job Type: Part-time, Hourly, Non-Exempt Hourly Rate: $17.00 per hour Rincon - Building Spaces, Restoring Communities- Who we are: What began as a small clinic established by young community leaders on the West Side of Chicago in 1972 has grown into one of the largest providers of high-quality and culturally competent services focusing on counseling and crisis intervention services, substance use prevention and treatment, violence prevention, education, case management, community and family services. We are dedicated to rendering compassionate and effective programs to promote the quality of life by catalyzing to advocate, educate and empower individuals and their families. Position Description - What the Role Entails: The Janitor is responsible for ensuring that the building, including all offices, restrooms, and common areas, is clean and well-maintained. This role involves a variety of tasks, including cleaning floors, restrooms, and other surfaces, removing trash, restocking supplies, and performing minor maintenance tasks. Company Culture - Do Our Values Speak to You? At Rincon, our commitment to mutual respect, inclusivity, and diversity is woven into the structure of all that we do. We value: Dedication - Embodying effective and transparent leadership and quality client care. Education - Preventative programming and clinical services based on industry standards, competence and outreach. Accountability - Consistent service delivery, measurable success, and sensible financial management. Advocacy - Empowerment, reduction of treatment stigma, and relationship building with partners. Compassion - Embracing culturally diverse communities and equality through sensitivity to individual needs. With these values in mind, we promote a culture that fosters professional development and agency success. Many of our employees span an extended tenure, and we pride ourselves on developing dedicated and supported team members. Areas of Accountability - What you will be doing: Cleaning and Maintenance: Sweep, mop, and vacuum floors in offices, hallways, and common areas. Clean and sanitize restrooms, including toilets, sinks, mirrors, and floors. Dust and wipe down surfaces, including desks, counters, and windowsills. Clean glass surfaces, including windows and mirrors. Empty trash cans and replace liners in all areas of the building. Dispose of waste in designated areas, ensuring proper recycling practices are followed. Supply Management: Restock supplies such as toilet paper, paper towels, and soap in restrooms and other areas. Keep an inventory of cleaning supplies and report when supplies need to be reordered. Minor Maintenance: Replace light bulbs and perform minor repairs as needed. Report any major maintenance or repair needs to the building manager. Safety and Compliance: Follow all safety procedures while handling cleaning supplies and equipment. Ensure that all cleaning tasks are completed in compliance with company standards and local regulations. Use appropriate signage (e.g., “Wet Floor” signs) to alert others to potential hazards. Other Duties: Assist with setting up and breaking down equipment for events or meetings as needed. Respond to emergency cleaning requests (e.g., spills or other urgent messes). Assist with snow removal or other seasonal tasks, if applicable. Rincon Rewards & Benefits- How we value you: Health insurance Dental & Vision insurance Life insurance Short- and Long-Term Disability Insurance 403(b) Retirement Plan Generous PTO (Paid time off)- Accrue up to 21 days in Year 1, some PTO carryover allowable. Employee Assistance Program Professional Development Opportunities Employment may qualify for the Public Service Loan Forgiveness Program (PSLF) Certain employees may qualify for City of Chicago commuter transit benefits Requirements The Knowledge and Expertise that Matters Most - What you bring to the Role: Detail-oriented work ethic. Knowledge of cleaning products and techniques. Strong time management skills. Adherence to safety protocols. Good communication skills. Ability to work independently while following cleaning schedules. Position Qualifications - What is required to Perform the Role: Experience: Previous janitorial or custodial experience preferred but not required. Skills: Ability to operate cleaning equipment (e.g., vacuum, floor buffer). Basic repair skills are a plus. Physical Requirements: Ability to lift and move heavy objects, stand for long periods, and perform repetitive tasks. Other Requirements: High attention to detail, ability to work independently, and good time management skills. Must have hospitality experience. Rincon's Work Environment - What to expect: Physical Requirements: Ability to lift and move heavy objects, stand for long periods, and perform repetitive tasks. Environment: Work is primarily performed indoors, though some outdoor work may be required. May involve exposure to cleaning chemicals and other substances. Schedule: Flexible schedule with occasional evenings. 25 hours per week Language: Bilingual English/Spanish language competency strongly preferred. Salary Description $17 per hour

Full-time Description Job Title: Administrative Assistant Department: Child Welfare Department Reports to: Direct Child Welfare Director Job Type: Full-Time, Salary, Non-Exempt Salary Range: $38,000-$42,000 Rincon - Building Spaces, Restoring Communities- Who we are: What began as a small clinic established by young community leaders on the West Side of Chicago in 1972 has grown into one of the largest providers of high-quality and culturally competent services focusing on counseling and crisis intervention services, substance use prevention and treatment, violence prevention, education, case management, community and family services. We are dedicated to rendering compassionate and effective programs to promote the quality of life by catalyzing to advocate, educate and empower clients to reach their optimal level of independence. Position Description - What the Role Entails: The Administrative Assistant provides high-level administrative support to the Child Welfare Program which provides a TLP (On Site Residential Housing) and ILO (Community Based Housing) to DCFS Participants between the ages of 17 ½ to 21 years old. The program's main goal is to prepare Participants for successful transition to independent living. This focus is achieved by a continuum of services that include a combination of self - reliance, practical skills, strong physical and mental health support and other supportive relationships, and daily living and life skills training, The Administrative Assistant will be responsible for handling information requests, managing intake processes, and performing various clerical tasks, such as organizing documents, billing, arranging conference calls, responding to youth, staff, agency, DCFS, and community partner's correspondences, and assisting the Director of Child Welfare and the Director of Case Management with day-to-day operations. Company Culture - Do Our Values Speak to You? At Rincon, our commitment to mutual respect, inclusivity, and diversity is woven into the structure of all that we do. We value: Dedication- Embodying effective and transparent leadership and quality client care. Education - Preventative programming and clinical services based on industry standards, competence and outreach. Accountability - Consistent service delivery, measurable success, and sensible financial management. Advocacy - Empowerment, reduction of treatment stigma, and relationship building with partners. Compassion - Embracing culturally diverse communities and equality through sensitivity to individual needs. With these values in mind, we promote a culture that fosters professional development and agency success. Many of our employees span an extended tenure, and we pride ourselves on developing dedicated and supported team members. Areas of Accountability - What you will be doing: Provide general administrative support for Child Welfare staff, including scheduling appointments, organizing meetings, and handling routine tasks and assignments. Work closely with the Director of Child Welfare to ensure compliance with regulatory requirements and maintain the standards for all Child Welfare programs. Draft, proofread, and generate documents, letters, Participants and staff materials as required, ensuring, confidentiality, accuracy and clarity. Collect, organize, and maintain accurate Participant files ensuring all materials are up to date and accessible. Monitor and maintain inventory levels for Participant personal items, programming supplies, furniture, and equipment, placing orders as needed. Coordinate the creation and distribution of the participant handbook, program policy and procedures manual, and other administrative documents for all Child Welfare Programs, ensuring they are current and comprehensive. Maintain organized records of all resources, handouts, and materials provided to Participants during their program participation. Manage the intake process for new Participants, ensuring all steps are followed and documentation is accurate and timely. Assist Participants with the preparation and submission of their applications for various services providing guidance and support throughout the process. Monitor Participant schedules, and appointments Serve as a point of contact for Participants, the Director of Child Welfare, Program Supervisors, addressing questions or concerns in a timely and professional manner. Oversee logistics for the Child Welfare Program, events and meetings, including coordinating venues, arranging catering, preparing materials, and ensuring all operational aspects run smoothly. Take detailed and accurate notes at staff and advisory meetings, distributing meeting minutes in a timely manner to ensure all action items are documented and followed up on. Assist the Child Welfare Director with the preparation and coordination of monthly leadership and staff meetings, quality improvement meetings, including scheduling, documentation, and follow-up on action items. Provide ongoing support for the smooth operation of NHSC programs by performing other duties as assigned by the Director of Education or CRSS Supervisor. Rincon Rewards & Benefits- How we value you: Health insurance Dental & Vision insurance Life insurance Short- and Long-Term Disability Insurance 403(b) Retirement Plan Generous PTO (Paid time off)- Accrue up to 21 days in Year 1, some PTO carryover allowable. Employee Assistance Program Professional Development Opportunities Employment may qualify for the Public Service Loan Forgiveness Program (PSLF) Certain employees may qualify for City of Chicago commuter transit benefits Rincon's Work Environment - What to expect: This position operates in a professional office environment and regularly uses standard office equipment, including computers, phones, photocopiers, filing cabinets, and fax machines. The role is primarily sedentary; however, some filing and light physical tasks are required, including lifting files, opening filing cabinets, and occasionally bending or standing. Schedule: This is a full-time position, with a standard schedule of Monday to Friday, from 9:00 AM to 5:00 PM. Flexibility may be required for program events as needed. This position will require to travel between offices. Language: Must speak English. RINCON FAMILY SERVICES IS AN EQUAL OPPORTUNITY EMPLOYER Requirements The Knowledge and Expertise that Matters Most - What you bring to the Role: Demonstrated experience with high-level administrative support. Experience with non-profit administration a plus. Excellent communication skills, with fluency in written and spoken English. Spanish-speaking skills preferred. Strong attention to detail with the ability to prioritize and meet deadlines Proven success, achieving goals and working effectively with all levels of staff in a multicultural environment. Proficient in Microsoft Office applications (Word, Excel, Outlook). Position Qualifications - What is required to Perform the Role: High School Diploma 2 years of administrative experience Must pass background checks Must be creative and flexible in approach to serving high-need youth Salary Description $38,000-$42,000

Job Title: Security Officer Department: MAT Reports to: MAT Director Job Type: Part-time, Hourly, Non-Exempt Salary Range: $18.00 to $22.00 per hour Rincon - Building Spaces, Restoring Communities- Who we are: What began as a small clinic established by young community leaders on the West Side of Chicago in 1972 has grown into one of the largest providers of high-quality and culturally competent services focusing on counseling and crisis intervention services, substance use prevention and treatment, violence prevention, education, case management, community and family services. We are dedicated to rendering compassionate and effective programs to promote the quality of life by catalyzing to advocate, educate and empower individuals and their families. Position Description - What the Role Entails: The major function of the Security Officer is to maintain safe and secure environment for patients and employees by patrolling and monitoring premises and personnel. Company Culture - Do Our Values Speak to You? At Rincon, our commitment to mutual respect, inclusivity, and diversity is woven into the structure of all that we do. We value: Dedication- Embodying effective and transparent leadership and quality client care. Education - Preventative programming and clinical services based on industry standards, competence and outreach. Accountability - Consistent service delivery, measurable success, and sensible financial management. Advocacy - Empowerment, reduction of treatment stigma, and relationship building with partners. Compassion - Embracing culturally diverse communities and equality through sensitivity to individual needs. With these values in mind, we promote a culture that fosters professional development and agency success. Many of our employees span an extended tenure, and we pride ourselves on developing dedicated and supported team members. Areas of Accountability - What you will be doing: Secure premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; and permitting authorized entry. Respond to emergencies and obtain help by sounding alarms or contacting law enforcement/first responders as necessary. Prevent losses and damage by reporting irregularities, enforcing clinic policies, and addressing violations in a professional and respectful manner. Document all activities by completing incident reports, recording observations, interviewing witnesses, and obtaining signatures when appropriate. Support facility safety by monitoring and maintaining building and equipment controls (e.g., alarms, doors, lighting). Ensure compliance with all legal, organizational, and regulatory requirements to maintain safety and stability. Monitor and maintain a secure environment on the exterior of the building, ensuring safety for patients and staff during arrival and departure. Contribute to team effort by assisting staff, supporting patient flow, and addressing safety concerns in a professional manner. Perform additional related duties as assigned to support the overall mission of the MAR program. All other duties as assigned Rincon Rewards & Benefits- How we value you: Health insurance Dental & Vision insurance Life insurance Short- and Long-Term Disability Insurance 403(b) Retirement Plan Generous PTO (Paid time off)- Accrue up to 21 days in Year 1, some PTO carryover allowable. Employee Assistance Program Professional Development Opportunities Employment may qualify for the Public Service Loan Forgiveness Program (PSLF) Certain employees may qualify for City of Chicago commuter transit benefits Rincon's Work Environment - What to expect: The work environment characteristics are representative of those an employee encounters while performing the essential functions of this job. There may be occasions that call for an employee to carry out duties at other agency offices. Traveling to and from meetings is necessary. Schedule: Monday - Friday 6:00AM- to 10:00AM Sat 7:30AM TO 11:00AM Language: English is required and (Bilingual Spanish is preferred) RINCON FAMILY SERVICES IS AN EQUAL OPPORTUNITY EMPLOYER Requirements The Knowledge and Expertise that Matters Most - What you bring to the Role: Attention to Detail: Ability to stay alert, vigilant, and proactive in identifying potential safety risks. Adaptability: Remains calm and resourceful in dynamic or stressful situations. Communication: Strong verbal and written communication skills, with the ability to de-escalate tense situations effectively. Professionalism: Maintains a courteous, respectful, and patient-centered approach when interacting with staff, patients, and visitors. Customer Service Orientation: Creates a welcoming environment while balancing enforcement of safety protocols. Team Collaboration: Works effectively with clinical staff, administrative teams, and leadership to support organizational safety and success. Integrity and Accountability: Upholds ethical standards and always maintains confidentiality. Position Qualifications - What is required to Perform the Role: Minimum of 21 years of age. High school diploma or GED (required). Willing to participate in a pre-employment screening process (drug screen and background check). Prior experience in security, corrections, or military background required. Experience working in a healthcare, patient-facing, or opioid treatment environment is a plus. Strong communication and interpersonal skills. Training in crisis intervention and de-escalation techniques (e.g., MOAB - Management of Aggressive Behavior). Ability to remain calm under pressure and make sound judgments in stressful situations. Must successfully pass a criminal background check and drug screening (as required). Knowledge of federal and state regulations regarding opioid treatment programs and controlled substances is beneficial. CPR/First Aid certification (or willingness to obtain within 90 days). Salary Description $18.00 to $22.00 per hour

Full-time Description Job Title: Residential Advisor Department: Child Welfare Department/Life Set ILO/TLP Program Reports to: Program Coordinator Job Type: Full Time, Hourly, Non-Exempt Salary Range: $19.00-$21.00 Rincon - Building Spaces, Restoring Communities- Who we are: What began as a small clinic established by young community leaders on the West Side of Chicago in 1972 has grown into one of the largest providers of high-quality and culturally competent services focusing on counseling and crisis intervention services, substance use prevention and treatment, violence prevention, education, case management, community and family services. We are dedicated to rendering compassionate and effective programs to promote the quality of life by catalyzing to advocate, educate and empower individuals and their families. Position Description - What the Role Entails: The Residential Advisor (RA) will provide direct service to At-Risk Youth with the goal of successful transition into the community. The position requires general supervision of residents, teaching appropriate daily living and social skills, implementation of the daily schedule, behavior management, crisis intervention, group work, implementation of recreational activities, report writing and records management, and overseeing all other aspects of daily living for the residents. The RA is expected to conduct themselves in a professional and ethical manner at all times with Participants family members, co-workers, and individuals from outside Rincon Family Service. Company Culture - Do Our Values Speak to You? At Rincon, our commitment to mutual respect, inclusivity, and diversity is woven into the structure of all that we do. We value: Dedication- Embodying effective and transparent leadership and quality client care. Education - Preventative programming and clinical services based on industry standards, competence and outreach. Accountability - Consistent service delivery, measurable success, and sensible financial management. Advocacy - Empowerment, reduction of treatment stigma, and relationship building with partners. Compassion - Embracing culturally diverse communities and equality through sensitivity to individual needs. With these values in mind, we promote a culture that fosters professional development and agency success. Many of our employees span an extended tenure, and we pride ourselves on developing dedicated and supported team members. Areas of Accountability - What you will be doing: Supervises and monitors the whereabouts and activities of all assigned residents during the scheduled shift of a 24-hour day. Maintains a current knowledge through participation in mandatory training. Understands the goals of the program and the RA role in the Transitional Living Program. Follows all Rincon's policies and procedures in the performances of duties Utilizes available program resources and materials to meet the needs of the Participants Understands and appropriately utilizes the established Rincon's Transitional Living Program Standards Manages the behavior of residents through use of approved behavioral management interventions and works with Participants toward the accomplishments of goals Fairly and consistently enforces rules and applies appropriate consequences as needed Implements individual management plans for residents through a teamwork approach and makes suggestions to the team based on observations and interactions with the Participants Effectively manages the daily routine and follows TLP schedules Effectively leads Life Skills groups per level responsibilities Assists Participants in identifying behavioral alternatives and selecting appropriate behaviors Effectively addresses and resolves conflict between Participants Demonstrates a positive approach with Participants and reinforces positive behaviors Manages daily routines and monitors the safety conditions and overall cleanliness of the TLP units Provides transportation for Participants as needed but within program guidelines Maintains clean and orderly surroundings to minimize the opportunity for unsafe behaviors Follows all policies, procedures, protocol, and safety directives in order to create and maintain a consistent, predictable, and safe environment Maintains alertness to potentially unsafe situations and responds to maintain a safe environment for all Monitors Participants behavior to ensure that they are not a danger to themselves, other residents, or to staff Provides a positive, stable role model and authority figure for Participants Establishes and maintains a caring and positive relationship with Participants Considers any cultural factors that may be impacting the client or his/her level of participation in services Participates in team meetings, supervisory sessions and other program meetings, on a regular basis Establishes positive working relationships with team members, others staff, and outside contracts who are involved with the residents. Works effectively with all members of the team (RA's, Therapist, caseworker, etc.) and assists others who request help. Rincon Rewards & Benefits- How we value you: Health insurance Dental & Vision insurance Life insurance Short- and Long-Term Disability Insurance 403(b) Retirement Plan Generous PTO (Paid time off)- Accrue up to 21 days in Year 1, some PTO carryover allowable. Employee Assistance Program Professional Development Opportunities Employment may qualify for the Public Service Loan Forgiveness Program (PSLF) Certain employees may qualify for City of Chicago commuter transit benefits Rincon's Work Environment - What to expect: The job location is an office setting where the workspace includes a well-organized layout with necessary equipment and ergonomic considerations; the physical demands of the job include performing rounds every 45 minutes, which involve climbing two flights of stairs, and driving participants to various destinations, requiring a valid Illinois driver's license and a reliable automobile. Schedule: Shift varies 8:00 AM- 4:00 PM 4:00 PM- 12:00 PM 12:00 PM-8:00 PM Overtime opportunities may be available. Language: Must be able to speak English Requirements The Knowledge and Expertise that Matters Most - What you bring to the Role: Effectively communicate with residents, Attentively hear and understand the concerns of residents, resolve conflicts Create a positive environment Understand the relationship between trauma and behavior Foster positive relationships between and among residents, creating a sense of community and belonging Balance multiple responsibilities including addressing residents concerns, organization events and completing administrative task Make decisions quickly and effectively such as addressing emergencies and resolving conflicts Assist new RA's with on-the-job training skills Display the ability to relate with coworkers regarding various aspects of the job Present a thorough understanding of the policies and procedures of the facility Be aware of potential safety hazards and emergency procedures within the facility Sensitive to cultural difference and create an inclusive environment within the facility Position Qualifications - What is required to Perform the Role: Must be at least 21 years of age Must have high school diploma All Residential Advisors shall have an initial medical examination that provides evidence that they are free of communicable diseases, including active tuberculosis or physical and mental conditions that affect their ability to perform assigned duties and shall be reexamined every two years Must have demonstrated ability to work within agency structure and program and to accept agency supervision Must have demonstrated ability to work constructively with other agencies and the community Experience and/or knowledge of the use of computer software for data entry, communication, and writing reports. Must be open and respectful of cultural and socioeconomic characteristics of clients and is willing and competent to work with a diverse client population Must be able to work as a team member Must have a valid Illinois driver's license and reliable automobile Driving Participants to various destinations will be required Must have excellent organizational and communication skills; detail oriented and writing skills a must Must be able to do rounds every 45 minutes which includes climbing two flights of stairs Must be able to work assigned shifts and work other shifts as needed Must be able to speak English Salary Description $19.00-$21.00

Full-time Description Job Title: CRSS (Certified Recovery Support Specialists) Program Instructor Department: New Hope School of Counseling Reports to: CRSS Program Supervisor Job Type: Full Time, Salary, Exempt Salary Range: $47,000-$52,000 annually Rincon - Building Spaces, Restoring Communities- Who we are: What began as a small clinic established by young community leaders on the West Side of Chicago in 1972 has grown into one of the largest providers of high-quality and culturally competent services focusing on counseling and crisis intervention services, substance use prevention and treatment, violence prevention, education, case management, community and family services. We are dedicated to rendering compassionate and effective programs to promote the quality of life by catalyzing to advocate, educate and empower individuals and their families. Position Description - What the Role Entails: The CRSS Program Instructor is responsible for planning, teaching, and coordinating instructional materials for students in the CRSS/CPRS Certification and Recovery Support Specialist Studies Program. This role involves delivering the CRSS/CPRS curriculum, conducting workshops and study sessions, and providing weekly office hours for student support. Company Culture - Do Our Values Speak to You? At Rincon, our commitment to mutual respect, inclusivity, and diversity is woven into the structure of all that we do. We value: Dedication- Embodying effective and transparent leadership and quality client care. Education - Preventative programming and clinical services based on industry standards, competence and outreach. Accountability - Consistent service delivery, measurable success, and sensible financial management. Advocacy - Empowerment, reduction of treatment stigma, and relationship building with partners. Compassion - Embracing culturally diverse communities and equality through sensitivity to individual needs. With these values in mind, we promote a culture that fosters professional development and agency success. Many of our employees span an extended tenure, and we pride ourselves on developing dedicated and supported team members. Areas of Accountability - What you will be doing: Instruct CRSS students in the CRSS/CPRS Certification and Recovery Support Specialist Studies Program. Lead Internship Seminar Course to students. Employ diverse teaching methods, including lectures, discussions, activities, and demonstrations. Foster a positive learning environment and motivate students through effective communication and feedback. Utilize instruction technology and electronic resources to develop student-centered learning opportunities. (i.e. PowerPoints, Canva, and Canvas LMS) Develop and maintain course outlines or syllabi that meet ICB and IBHE standards. Organize study sessions to support students in preparing for the CRSS/CPRS State exam Apply research-based teaching strategies that engage students with varying abilities and cultural backgrounds. Plan lessons and assignments to align with curriculum learning objectives. Demonstrate comprehensive knowledge of the curriculum and subject matter. Holds weekly office hours. Designs or uses current assessments to monitor student learning outcomes Keep organized records of student progress and training requirements. Grade assignments, tests, and other student work to assess progress. Collaborate with colleagues, students, community members, and/or advisory board regularly, or as requested by the administration. Collaborate with supervisor and program director to consistently review and update the curriculum. Handles information with discretion and understands confidentiality. Attends outreach events for recruitment of students and internship linkages. Attend meetings with community partners. Assist in data collection for program reports. Other duties as assigned. The Knowledge and Expertise that Matters Most - What you bring to the Role: Cultural humility and sensitivity. Ability to adapt communication styles to support diverse, adult learners. A commitment to the organization's values, including a recovery, person-centered, trauma-informed approach, while demonstrating good judgment, flexibility, patience, and discretion when dealing with confidential and sensitive matters. Fast, accurate documentation and organization skills. Effective oral and written communication skills. Proficiency in Office 365 Suite (Word, Excel, PowerPoint, SharePoint, Teams) and Zoom. OTHER: Bilingual English/Spanish language competency strongly preferred. Ability to teach two evenings a week. Hybrid work position, with the primary site located at 3720 N. Kedzie Ave, Chicago, IL 60618. Position Qualifications - What is required to Perform the Role: CRSS ICB Certification required. Minimum of 2 years of experience providing recovery support services. 1-2 years of experience in instruction preferred. Must pass pre-employment background checks. Highly motivated, analytical, creative, and detail oriented. Possess excellent interpersonal, customer relations and team development skills. Strong verbal and written skills. Rincon Rewards & Benefits- How we value you: Health insurance Dental & Vision insurance Life insurance Short- and Long-Term Disability Insurance 403(b) Retirement Plan Generous PTO (Paid time off)- Accrue up to 21 days in Year 1, some PTO carryover allowable. Employee Assistance Program Professional Development Opportunities Employment may qualify for the Public Service Loan Forgiveness Program (PSLF) Certain employees may qualify for City of Chicago commuter transit benefits Rincon's Work Environment - What to expect: The CRSS Program Instructor must be able to successfully perform essential functions of this job including travel for classes, extensive continuous computer screen time and occasional carrying of objects up to 20lbs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work environment characteristics are representative of those an employee encounters while performing the essential functions of this job. There will be occasions for working from multiple sites and traveling between sites will occur Schedule: This is a full-time position, 35-hour work week (7 Hours/Day with unpaid lunch). Typically, 9-5 hybrid schedule. Language: Bilingual English/Spanish language competency strongly preferred RINCON FAMILY SERVICES IS AN EQUAL OPPORTUNITY EMPLOYER Requirements The Knowledge and Expertise that Matters Most - What you bring to the Role: Cultural humility and sensitivity. Ability to adapt communication styles to support diverse, adult learners. A commitment to the organization's values, including a recovery, person-centered, trauma-informed approach, while demonstrating good judgment, flexibility, patience, and discretion when dealing with confidential and sensitive matters. Fast, accurate documentation and organization skills. Effective oral and written communication skills. Proficiency in Office 365 Suite (Word, Excel, PowerPoint, SharePoint, Teams) and Zoom. OTHER: Bilingual English/Spanish language competency strongly preferred. Ability to teach two evenings a week. Hybrid work position, with the primary site located at 3720 N. Kedzie Ave, Chicago, IL 60618. Position Qualifications - What is required to Perform the Role: CRSS ICB Certification required. Minimum of 2 years of experience providing recovery support services. 1-2 years of experience in instruction preferred. Must pass pre-employment background checks. Highly motivated, analytical, creative, and detail oriented. Possess excellent interpersonal, customer relations and team development skills. Strong verbal and written skills. Salary Description $47,000-$52,000

Part-time Description Job Title: CCP Home Care Aide (HCA) Department: Community Care Program Reports to: CCP Manager Job Type: Hourly, Part-Time, Non-Exempt Hourly Rate: $17.00 Rincon - Building Spaces, Restoring Communities- Who we are: What began as a small clinic established by young community leaders on the West Side of Chicago in 1972 has grown into one of the largest providers of high-quality and culturally competent services focusing on counseling and crisis intervention services, substance use prevention and treatment, violence prevention, education, case management, community and family services. We are dedicated to rendering compassionate and effective programs to promote the quality of life by catalyzing to advocate, educate and empower individuals and their families. Position Description - What the Role Entails: Home Care Aides (HCA) ease the burden of care from family and friends of the elderly or disabled who need extra support in daily functioning. Common duties include assisting with basic household chores, personal hygiene services, cooking meals and providing emotional support and companionship, and other related support services essential to the participant's health. The HCA observes documents and reports all changes to the homecare supervisor. Company Culture - Do Our Values Speak to You? At Rincon, our commitment to mutual respect, inclusivity, and diversity is woven into the structure of all that we do. We value: Dedication - Embodying effective and transparent leadership and quality client care. Education - Preventative programming and clinical services based on industry standards, competence and outreach. Accountability - Consistent service delivery, measurable success, and sensible financial management. Advocacy - Empowerment, reduction of treatment stigma, and relationship building with partners. Compassion - Embracing culturally diverse communities and equality through sensitivity to individual needs. With these values in mind, we promote a culture that fosters professional development and agency success. Many of our employees span an extended tenure, and we pride ourselves on developing dedicated and supported team members. Areas of Accountability - What you will be doing: Adherence to a participant's written Plan of Care, performance of duties as assigned by Homecare Supervisor, to include observation, reporting and documentation of client status and of the service provided. Maintenance of a clean, safe and healthy environment. Home management tasks include housekeeping, laundry (may be required to iron a piece of clothing or sew a button), shopping and errands. In performance of essential shopping and running errands must provide the necessary receipts and money transaction documentation to participant and agency. Prepare and serve meals and/or simple modified diets according to instruction and assist with feeding as necessary. Personal care tasks for participants that are not medical in nature, such as, personal grooming, shaving, hair shampooing and combing, bathing to include sponge bath, shower bath or tub bath, toileting/use of bedpan, commode or toilet, assistance with getting dressed, nail care (filing), respiratory services according to policy, brushing and cleaning teeth or dentures. Assist with lifting participant out of bed, positioning/transferring participant and ambulation including use of cane, walker, and wheelchair or other use of specific adaptive equipment. Assist self-directing participant with medication reminders or refilling of prescription at local pharmacy as specified in plan of care. Provide routine skin care that includes ensuring skin is properly clean and dried after bathing and/or incontinence circumstances. Assist with the change of disposable diapers. Assist self-directing participants in reminding them of their home maintenance exercise/range of motion programs. Adherence to the Electronic Verification Visit policy. Maintenance and documentation of records of daily activities, observations, and direct hours of service are submitted to Homecare Supervisor on a biweekly basis. Attendance to pre-service training, ongoing in-service training sessions and staff conferences/meetings as required. Rincon Rewards & Benefits- How we value you: Paid Time Off Sick Time Off 403(b) Retirement Plan Professional Development Opportunities Certain employees may qualify for City of Chicago commuter transit benefits Requirements The Knowledge and Expertise that Matters Most - What you bring to the Role: Desire to learn new skills. Knowledge of community and social service agencies. Ability to maintain accurate records and necessary paperwork. Ability to tailor communication styles in order to make the client feel comfortable. Ability to engage clients in a respectful manner. Cultural competency and sensitivity. Fast, accurate documentation skills. Effective oral communication skills. Position Qualifications - What is required to Perform the Role: Must be at least 18 years of age. Must have a phone or a way to communicate with the office daily. Physical ability to bend, stoop, kneel, squat, twist, reach, pull and lift heavy objects. Must be able to climb stairs several times a day. Must adhere to agency's non-discrimination policies. Must have a clear background check which includes fingerprinting through the IDPH Health Care Worker Registry and HFS OIG. Must adhere to agency's non-discrimination policies. High School diploma or general education diploma; or one year of employment in a comparable human service capacity, or experience in care for a dependent child or adult family member; or demonstration of continued progress towards meeting the educational requirement of a general education diploma by current registration and evidence of successful completion (C grade or better) of course work. New employees shall receive and successfully complete 24 hours of initial pre-service training, including agency orientation of not more than 2 hours, prior to assignment to provide services to a CCP participant. HCA must pass competency evaluation conducted by RFS which includes all in-home services topics as mandated by the State of Illinois Joint Committee on Administrative Rules. Thereafter there is a minimum of 12 hours per calendar year of mandatory training for all homecare aids. Ongoing training includes topics listed in the Illinois Joint Committee on Administrative Rules in addition to other topics as management deems necessary. Rincon's Work Environment - What to expect: Work Environment: Job involves performing tasks in a participant's home. Mental Demands: Work requires adherence to precise procedures and standards involving a high degree of accuracy in observing, recording and reporting data. Physical Demands: Appreciable physical effort or strain. Moderately heavy activity. May include lifting, constant stooping and walking. Employees are responsible for informing homecare supervisors of any invisible disability or medical restriction that limits physical capability. Schedule: The hours for this role are flexible and will vary based on client schedules and individual plans of care. This may include: Weekdays and Weekends: Availability may be required on both weekdays and weekends, depending on client needs. Day and Evening Shifts: Shifts may occur during the day or evening, as determined by the client's plan of care. Language: Spanish fluency, bicultural applicants strongly preferred. Salary Description 17.00 per hour

The Group & Community Engagement Specialist is responsible for delivering structured group sessions to youth in school and community settings, maintaining a caseload of participants, and supporting overall engagement through individual sessions, program-hosted activities, and family events. This role also facilitates group intakes, manages participant documentation, and collaborates closely with community partners. Additional responsibilities include providing backup crisis response support, participating in peer session observations, attending community events, and collecting youth satisfaction feedback to inform service quality. ESSENTIAL DUTIES AND RESPONSIBILITIES Include the following, and other duties may be assigned as needed. * Maintain an active caseload generally ranging from 15 to 20 participants, with adjustments made based on program needs and as directed by the Program Supervisor * Organize and conduct group sessions in schools or community settings * Facilitate group intakes and manage participant documentation * Plan and execute program-hosted activities and family engagement events * Collaboration with Community Partners * Provide backup crisis response support as needed * Peer Session Observation * Coordinate and attend community partner events * Youth Satisfaction surveys for group services Training Requirements: * Complete all Core Curriculum training(s) required for the position. * Comply with IDHS program standards and requirements for CCBYS * Comply with the State of Illinois-mandated reporting law. * Complete all required Federal, Illinois Department of Human Services (IDHS), and Agency Core Curriculum and Mandated Reporter training, meetings, and workshops as required. * Complete all other duties as assigned. TRAUMA INFORMED CARE Ensure that all employees are using a trauma-informed approach to all their work duties that include the "5 S's". This approach sets a high priority for staff and clients: * Safety (physical and emotional safety) * Self-regulation (ability to manage one's own emotions so they do not interfere with the helping process) * Supportiveness (building relationships with clients that are respectful and caring) * Strengths (seeking to identify positive traits of all clients) * Self-care (resolve any secondary stress reactions) 7 Essential Ingredients (7ei) - Prevalence - Impact - Perspective Shift - Regulation - Relationship - Reason to Be - Caregiver Capacity COMPENSATION AND BENEFITS * Competitive Pay $24.04 * Health, Dental, and Vision Insurance * Disability & Life Insurance * Paid Vacation, Sick Days, and Holidays * Retirement Plan * Employee Assistance Program (EAP) * Employee Discounts on services like cell phones, restaurants, and more QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skills, and/or abilities required. EDUCATION and/or EXPERIENCE Bachelor's degree (BA/BS/BSW) required. Previous experience with at-risk youth preferred. OTHER QUALIFICATIONS Must be available to work evenings and weekends and flexible in scheduling. Will be required to transport clients in their vehicle. Must be able to accept and incorporate constructive feedback. CERTIFICATES, LICENSES, REGISTRATIONS Valid Illinois driver's license with a clear driving record. Documentation verifying current automobile insurance. .

Full-time Description Job Title: Care Representative Department: Mental Health Reports to: Site Manager Job Type: Full-Time, Hourly, Non-Exempt Hourly Rate: $17.00 Rincon - Building Spaces, Restoring Communities- Who we are: What began as a small clinic established by young community leaders on the West Side of Chicago in 1972 has grown into one of the largest providers of high-quality and culturally competent services focusing on counseling and crisis intervention services, substance use prevention and treatment, violence prevention, education, case management, community and family services. We are dedicated to rendering compassionate and effective programs to promote the quality of life by catalyzing to advocate, educate and empower individuals and their families. Position Description - What the Role Entails: The Care Representative will serve as the initial point of contact in a service environment, working collaboratively within a multi-disciplinary team. This role involves greeting and engaging with clients and visitors, as well as performing a comprehensive range of administrative tasks to support the quality delivery of services. Company Culture - Do Our Values Speak to You? At Rincon, our commitment to mutual respect, inclusivity, and diversity is woven into the structure of all that we do. We value: Dedication- Embodying effective and transparent leadership and quality client care. Education - Preventative programming and clinical services based on industry standards, competence and outreach. Accountability - Consistent service delivery, measurable success, and sensible financial management. Advocacy - Empowerment, reduction of treatment stigma, and relationship building with partners. Compassion - Embracing culturally diverse communities and equality through sensitivity to individual needs. With these values in mind, we promote a culture that fosters professional development and agency success. Many of our employees span an extended tenure, and we pride ourselves on developing dedicated and supported team members. Areas of Accountability - What you will be doing: Welcome and greet clients and visitors, and provide appropriate guidance, ensuring all guests understand and know the basic expectations for their visit. Open or close the building as required, including and concerning special events or activities. Answer, transfer, and/or take messages from incoming calls, as well as reviewing voicemails every morning and forwarding information appropriately. Communicate via email and/or Microsoft TEAMS, as needed. Keep updated information about programs throughout the agency, especially at designated sites. Receive mail and packages, collaborating with the Site Manager for appropriate distribution and/or inventory. Care for aesthetics of the building, including but not limited to ensuring appropriate signage, watering plants, and making any facilities requests, as needed. Take and enter payments into the deposit log and EMR systems. Work with program leads to schedule clients for initial appointments. Maintain and file program records, through paper and electronic medical records, meeting documentation standards as required by program and funding sources. Make copies, charts and send faxes for administrative and programmatic requests. Attending all required meetings, committees, and training according to program standards. Assist site manager in maintaining program and building compliance with health and safety, HR, and OSHA standards. Help prepare sites and programs to be audit-compliant. Assist programs with re-engaging consumers at risk of discharge and/or recent discharges to gain consumer feedback on programs. Participate in quality assurance and quality improvement activities as directed. Adhere to all state and federal privacy regulations, including HIPAA and 42 CFR Part 2, and to Compliance policies and agreements regarding confidentiality, privacy, and security. All other duties as assigned. Metrics: Work to gain 90% satisfaction from all guests on guest satisfaction survey results throughout the year, specifically on front desk interactions. Ensure that 95% of all calls to the main front desk line are answered. Ensure that 100% of voicemails are answered and directed appropriately. Provide a clear schedule of daily operational activities, including opening/closing of building. Successful re-engagement of at least 15% of consumers contacted. Rincon Rewards & Benefits- How we value you: Health insurance? Dental & Vision insurance Life insurance? Short- and Long-Term Disability Insurance 403(b) Retirement Plan Generous PTO (Paid time off)- Accrue up to 21 days in Year 1, some PTO carryover allowable. Employee Assistance Program? Professional Development Opportunities? Employment may qualify for the Public Service Loan Forgiveness Program (PSLF) Certain employees may qualify for City of Chicago commuter transit benefits Requirements The Knowledge and Expertise that Matters Most - What you bring to the Role: Excellent interpersonal skills (verbal, written) Highly organized and detail oriented. Learns technology quickly and can translate easily into lay terms and implementation. Ability to engage in many projects at once. Strong understanding of technology systems. Detail-oriented and knows how to check their own work for errors. Ability to juggle multiple tasks, set priorities, and follow through on daily tasks in a timely fashion. Ability to handle confidential information professionally and appropriately. Fast, accurate documentation skills. Knowledge of community and social service agencies. Position Qualifications - What is required to Perform the Role: Minimum High School Diploma or equivalent required. Demonstration of skills in MS Office (Word, Excel, PowerPoint, Access, Outlook). Knowledge of Computer Systems (Internet, Email, MS Word, Excel, SAMMS, CIS, or similar preferred) Rincon's Work Environment - What to expect: The Care Representative must be capable of performing the essential functions of the job, which include preparing for group activities by moving chairs and tables and carrying bags or boxes of food. Additionally, they may be responsible for decorating group activity areas. Reasonable accommodations will be made to enable individuals with disabilities to perform these essential functions. Schedule: Flexible schedule with occasional evening and Saturday commitments. There may be occasions that call for an employee to carry out duties at other agency offices. Language: Bilingual (English/Spanish) language competency strongly preferred. Salary Description $17.00 per hour

Full-time Description Job Title: Maintenance Technician Department: Administrative Reports to: Maintenance Supervisor Job Type: Full Time) + Pay Type (Salary or Hourly) Non- Salary Range: $20 Rincon - Building Spaces, Restoring Communities- Who we are: What began as a small clinic established by young community leaders on the West Side of Chicago in 1972 has grown into one of the largest providers of high-quality and culturally competent services focusing on counseling and crisis intervention services, substance use prevention and treatment, violence prevention, education, case management, community and family services. We are dedicated to rendering compassionate and effective programs to promote the quality of life by catalyzing to advocate, educate and empower individuals and their families. Position Description - What the Role Entails: Under the direct supervision of Maintenance Supervisor, the Maintenance Specialist carries responsibility for facility cleanliness, repairs and/or replaces non-functioning items as needed or requested by staff. Reorganizes space and furnishings as required. On call availability and other duties as needed. Company Culture - Do Our Values Speak to You? At Rincon, our commitment to mutual respect, inclusivity, and diversity is woven into the structure of all that we do. We value: Dedication- Embodying effective and transparent leadership and quality client care. Education - Preventative programming and clinical services based on industry standards, competence and outreach. Accountability - Consistent service delivery, measurable success, and sensible financial management. Advocacy - Empowerment, reduction of treatment stigma, and relationship building with partners. Compassion - Embracing culturally diverse communities and equality through sensitivity to individual needs. With these values in mind, we promote a culture that fosters professional development and agency success. Many of our employees span an extended tenure, and we pride ourselves on developing dedicated and supported team members. Areas of Accountability - What you will be doing: Sweeping and mopping of floors twice daily and as needed. Clean windows. Vacuum all carpets. Inspect, clean and supply restrooms. Daily - Clean kitchen, re-supply water and cups. Ensure garbage disposal from offices. Dusting of offices and computers. Continuous inspection for lights, safety problems, items needing fixing or replacing. (Quarterly) Shampoo carpets and wax & buff floors. Moving furnishings and reorganizing as needed. Interior construction as needed. Preparing construction sites, materials, and tools. Removing debris, garbage, and materials from site. Painting Drywall repairs Installation of lighting in residential and commercial areas. Repair of windows and screens. Other duties, as needed Rincon Rewards & Benefits- How we value you: Health insurance Dental & Vision insurance Life insurance Short- and Long-Term Disability Insurance 403(b) Retirement Plan Generous PTO (Paid time off)- Accrue up to 21 days in Year 1, some PTO carryover allowable. Employee Assistance Program Professional Development Opportunities Employment may qualify for the Public Service Loan Forgiveness Program (PSLF) Certain employees may qualify for City of Chicago commuter transit benefits Rincon's Work Environment - What to expect: The Maintenance Specialist must be able to successfully perform essential functions of this job including frequent sitting, standing and walking, which may be required for long periods of time, and may involve climbing stairs, occasional reaching with hands and arms, stooping, kneeling, crouching and crawling. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees are responsible for informing supervisor of any invisible disability or medical restriction that limit physical capability. The Maintenance Specialist work environment characteristics are representative of those an employee encounters while performing the essential functions of this job. Requires working under stressful conditions or working under irregular hours. Exposure to communicable diseases, body fluids, toxic substances, and other conditions common to a clinical environment. There may be occasions that call for an employee to carry out duties at other agency offices. Performance Indicators: Maintenance Report Weekly: Complete Weekly Report and Make Recommendations for improvements to Site Manager Monthly: Review trends from Maintenance Reports and consult with Site Manager and Health & Safety Committee Yearly: Review and report to Health & Safety and CQI on Maintenance Report and areas on Accessibility Plan Performance indicators: Incident Reporting Weekly: Review Incident Reports that relate to Maintenance Department and Report to Site Manager Monthly: Review and Report on Trends on Incident Reports to Site Manager and Health and Safety Yearly: Assist in Developing Reports for Health & Safety Annual Reports Schedule: Full-Time Maintenance Schedule: 6:00 AM - 2:00 PM, Monday-Friday, some Saturdays 7am to 11am. Will occasionally travel to different offices Language: Fluent in Spanish, bicultural applicants strongly preferred. Requirements The Knowledge and Expertise that Matters Most - What you bring to the Role: Fluent in Spanish, bicultural applicants strongly preferred. Ability to work effectively with peers, individual clients and groups. Desire to learn new skills. Knowledge of surrounding community. Ability to follow instructions and seek supervision as necessary. Ability to write detail reports and gather relevant information to support reports. Attention to detail. Physical strength. Knowledge of cleaning machines and supplies. “Handyman” capabilities. Knowledge of Universal Precautions and Infection Control. Ability to work effectively with peers, individual clients and groups. Desire to learn new skills. Position Qualifications - What is required to Perform the Role: High School Diploma or Equivalent preferred. 2 or more years of experience with facility repairs and cleaning. Valid Driver license Must pass background check Salary Description $20

Job Title: Chief Operations Officer (COO) Department: Executive Reports to: President & Chief Executive Officer Job Type: Full Time, Salary, Exempt Salary Range: $110,000-$150,000 Rincon - Building Spaces, Restoring Communities- Who we are: What began as a small clinic established by young community leaders on the West Side of Chicago in 1972 has grown into one of the largest providers of high-quality and culturally competent services focusing on counseling and crisis intervention services, substance use prevention and treatment, violence prevention, education, case management, community and family services. We are dedicated to rendering compassionate and effective programs to promote the quality of life by catalyzing to advocate, educate and empower individuals and their families. Position Description - What the Role Entails: The Chief Operating Officer (COO) is a pivotal member of the Executive Leadership Team, responsible for turning the strategic vision of the President & CEO into operational reality across all departments and affiliates. Under the visionary leadership and direction of the President & CEO, the COO ensures that all programs and services are delivered efficiently, equitably, and with lasting impact across all departments and affiliates. The COO translates strategic priorities into actionable outcomes, drives accountability systems across departments, and ensures that every operational decision strengthens the mission, integrity, and legacy of the organization. Company Culture - Do Our Values Speak to You? At Rincon, our commitment to mutual respect, inclusivity, and diversity is woven into the structure of all that we do. We value: Dedication- Embodying effective and transparent leadership and quality client care. Education - Preventative programming and clinical services based on industry standards, competence and outreach. Accountability - Consistent service delivery, measurable success, and sensible financial management. Advocacy - Empowerment, reduction of treatment stigma, and relationship building with partners. Compassion - Embracing culturally diverse communities and equality through sensitivity to individual needs. With these values in mind, we promote a culture that fosters professional development and agency success. Many of our employees span an extended tenure, and we pride ourselves on developing dedicated and supported team members. Areas of Accountability - What you will be doing: 1. Operational and Executive Leadership Operationalize and execute the President & CEO's organizational vision. Convert the CEO's strategic priorities into clear, actionable operational goals. Develop outcome driven annual and quarterly action plans to advance operational goals. Drive the day-to-day execution of programs and operations of RFS to ensure unified performance and alignment. Convene and facilitate cross-agency meetings, including RFS departments and affiliates. Represent the Office of the President & CEO in assigned internal and external forums to advance mission outcomes, partnerships, and organizational visibility. 2. Operational Excellence Across Departments & Affiliates Oversee daily operations across multiple service lines and affiliated entities. Standardize systems, processes, and policies to ensure efficiency, quality, and consistency. Lead infrastructure expansion and integration efforts supporting organizational growth. Advance technology, performance, and facilities strategies to sustain excellence at scale. 3. Accountability, Mission and Governance Alignment Ensure that operational decisions align with Board-approved strategic goals, policies and directives from the President & CEO. Integrate mission principles, diversity, and equity frameworks across all service areas. Develop and maintain accountability tools and reports that clearly identify responsible leads, measurable goals, and timelines for all departments, e.g., Departmental Accountability Matrices, etc. Collaborate with compliance department to implement compliance, accreditation, and quality improvement systems that sustain organizational credibility and excellence. 4. Financial Stewardship & Resource Optimization Partner with the Chief Financial Officer (CFO) to align financial stewardship with programmatic decision making and outcomes. Work closely with program directors to ensure financial accountability in budget projections, planning and expenditures. Oversee day to day operational efficiency, cost controls, resource allocation, and budget performance across departments. Lead annual resource allocation reviews to ensure the optimal use of funds, personnel, and assets, including space. 5. Leadership & Culture Development Foster an ethical, service-oriented culture reflective of the mission, values, and vision of the President & CEO, where innovation and excellence thrive. Supervise and build the leadership capacity of senior directors and managers through coaching and structured performance management. Implement individual Leadership Development Plans (LDPs) that promote advancement, innovation, and retention. Lead a strong management team that exemplifies shared leadership, collaboration, inclusion, and accountability. 6. Data, Evaluation, and Impact Measurement Oversee the integration and uploading of data into the unified Data and Performance Dashboard, linking finance, programs, and operations. Ensure accurate, consistent, and timely data reporting to support KPI deliverables and informed decision-making. Use analytics to identify organizational strengths, gaps, and opportunities for innovation and improvement. Prepare Quarterly Performance Accountability Reports (QPRs) with actionable recommendations for President & CEO review. 7. Risk Management and Organizational Integrity Proactively identify operational and strategic risks and develop mitigation strategies. Maintain strong financial, operational, and reputational safeguards across all divisions. Partner with compliance, legal, and HR departments to uphold all ethical, professional, and regulatory standards. Ensure successful completion of audits, accreditation reviews, and regulatory compliance measures. All duties as assigned. 8. Executive Reporting and Evaluation Protocol To ensure full accountability under the stewardship of the President & CEO, the COO will adhere to a structured performance reporting cadence. Ideal Candidate Profile The ideal candidate is an operations and values-driven leader who blends nonprofit management expertise with business acumen. You bring a record of scaling impact, integrating systems, meeting financial targets, and fostering excellence across complex organizations. You thrive in fast-paced, mission-focused environments and are skilled at balancing visionary strategy with disciplined execute The Knowledge and Expertise that Matters Most - What you bring to the Role: Operational Stewardship Accountability and Transparency Operational Excellence Ethical and Servant Leadership Data-Driven Decision Making Mission Alignment and Execution Collaborative Vision Implementation Executive Reporting and Evaluation Protocol To ensure full accountability under the stewardship of the President CEO, the COO will adhere to the following reporting cadence and performance structure: Weekly KPI Review Conduct weekly KPI reviews with the President & CEO focusing on progress toward financial, programmatic, and strategic targets. ·Identify immediate operational adjustments or corrective measures to sustain alignment with executive directives. 2. Monthly Monitoring and Executive Reporting Submit a comprehensive Monthly Operations Report detailing: Positive performance trends. Areas requiring focused intervention or resource realignment. Updated KPI outcomes and department progress metrics. Present highlights, challenges, and forward-looking projections during monthly Executive Team meetings. 3.Quarterly Performance Accountability Report (PAR) Provide an integrated summary of all departmental performance outcomes for CEO and Board review. Include data-driven analysis demonstrating alignment with financial goals, program benchmarks, and strategic milestones. 4.Annual Evaluation Participate in an annual performance evaluation conducted by the President & CEO assessing overall operational impact and achievement of established KPIs. Results will be tied to performance-based compensation incentives. Key Performance Indicators (KPIs) Documented growth in access to services and number of clients served. Achievement of financial performance targets and operational efficiency benchmarks. Fulfillment of programmatic goals reflecting mission-driven outcomes. Successful compliance and audit results meeting or exceeding all standards. High employee retention, engagement, and leadership development rates. Timely submission and implementation of accountability reports, dashboards, and executive directives. Position Qualifications - What is required to Perform the Role: Minimum of 5 years of progressive executive leadership experience in operations, program administration, or nonprofit management. Master's Degree in Public Administration, Business Administration, Education, Behavioral Health, or a related field required. Licensed Clinical Professional (LCSW, LCPC) preferred, but not required. Demonstrated success in implementing accountability frameworks and performance-based management systems. Proven success leading cross-functional teams in a complex or affiliate-based environment, and meeting or exceeding financial targets. Deep understanding of organizational finance, budget management, program design, compliance, and regulatory oversight. Exceptional communication, leadership, team building, and analytical skills. Demonstrated commitment to the mission, vision, and executive leadership of the President & CEO. Bilingual (English/Spanish) preferred. Rincon Rewards & Benefits- How we value you: Health insurance Dental & Vision insurance Life insurance Short- and Long-Term Disability Insurance 403(b) Retirement Plan Generous PTO (Paid time off)- Accrue up to 21 days in Year 1, some PTO carryover allowable. Employee Assistance Program Professional Development Opportunities Employment may qualify for the Public Service Loan Forgiveness Program (PSLF) Certain employees may qualify for City of Chicago commuter transit benefits Rincon's Work Environment - What to expect: The COO must be able to successfully perform the essential functions of this job, including transporting paperwork and other materials between a variety of on-site and off-site locations and preparing for activities that may require traveling to off-site locations. They must be able to operate a computer and other office productivity machinery Language: Bilingual (English/Spanish) preferred Requirements The Knowledge and Expertise that Matters Most - What you bring to the Role: Operational Stewardship Accountability and Transparency Operational Excellence Ethical and Servant Leadership Data-Driven Decision Making Mission Alignment and Execution Collaborative Vision Implementation Executive Reporting and Evaluation Protocol To ensure full accountability under the stewardship of the President CEO, the COO will adhere to the following reporting cadence and performance structure: Weekly KPI Review Conduct weekly KPI reviews with the President & CEO focusing on progress toward financial, programmatic, and strategic targets. ·Identify immediate operational adjustments or corrective measures to sustain alignment with executive directives. 2. Monthly Monitoring and Executive Reporting Submit a comprehensive Monthly Operations Report detailing: Positive performance trends. Areas requiring focused intervention or resource realignment. Updated KPI outcomes and department progress metrics. Present highlights, challenges, and forward-looking projections during monthly Executive Team meetings. 3.Quarterly Performance Accountability Report (PAR) Provide an integrated summary of all departmental performance outcomes for CEO and Board review. Include data-driven analysis demonstrating alignment with financial goals, program benchmarks, and strategic milestones. 4.Annual Evaluation Participate in an annual performance evaluation conducted by the President & CEO assessing overall operational impact and achievement of established KPIs. Results will be tied to performance-based compensation incentives. Key Performance Indicators (KPIs) Documented growth in access to services and number of clients served. Achievement of financial performance targets and operational efficiency benchmarks. Fulfillment of programmatic goals reflecting mission-driven outcomes. Successful compliance and audit results meeting or exceeding all standards. High employee retention, engagement, and leadership development rates. Timely submission and implementation of accountability reports, dashboards, and executive directives. Position Qualifications - What is required to Perform the Role: Minimum of 5 years of progressive executive leadership experience in operations, program administration, or nonprofit management. Master's Degree in Public Administration, Business Administration, Education, Behavioral Health, or a related field required. Licensed Clinical Professional (LCSW, LCPC) preferred, but not required. Demonstrated success in implementing accountability frameworks and performance-based management systems. Proven success leading cross-functional teams in a complex or affiliate-based environment, and meeting or exceeding financial targets. Deep understanding of organizational finance, budget management, program design, compliance, and regulatory oversight. Exceptional communication, leadership, team building, and analytical skills. Demonstrated commitment to the mission, vision, and executive leadership of the President & CEO. Salary Description $110,000-$150,000

Full-time Description Job Title: Life Skills Coach 1 Department: Child Welfare Program Director Reports to: Child Welfare Program Director Job Type: Full Time, Salary or Hourly, Non-Exempt Salary Range: $43,000- $48,000 Rincon - Building Spaces, Restoring Communities- Who we are: What began as a small clinic established by young community leaders on the West Side of Chicago in 1972 has grown into one of the largest providers of high-quality and culturally competent services focusing on counseling and crisis intervention services, substance use prevention and treatment, violence prevention, education, case management, community and family services. We are dedicated to rendering compassionate and effective programs to promote the quality of life by catalyzing to advocate, educate and empower individuals and their families. Position Description - What the Role Entails: This individual will work as the Life Skills Coach, and as an integral member of a multi-disciplinary team at the Lavergne House Transitional Living Program (TLP). This staff will provide life skills training to the youth in care onsite and offsite that includes but not limited to crisis intervention, case stabilization and integration, daily living and life skills. The staff member will participate in team meetings and case staffing. The Staff will also document all activities in the youth's case file. Company Culture - Do Our Values Speak to You? At Rincon, our commitment to mutual respect, inclusivity, and diversity is woven into the structure of all that we do. We value: Dedication- Embodying effective and transparent leadership and quality client care. Education - Preventative programming and clinical services based on industry standards, competence and outreach. Accountability - Consistent service delivery, measurable success, and sensible financial management. Advocacy - Empowerment, reduction of treatment stigma, and relationship building with partners. Compassion - Embracing culturally diverse communities and equality through sensitivity to individual needs. With these values in mind, we promote a culture that fosters professional development and agency success. Many of our employees span an extended tenure, and we pride ourselves on developing dedicated and supported team members. Areas of Accountability - What you will be doing: Effectively use written, verbal, and non-verbal communication to communicate ideas to supervisor and other peers and clients. Maintain a positive and productive work environment for clients. Must have knowledge of affective conflict resolution and problem solving skills. Recognize and distinguish between productive and non-productive conflict and appropriately use effective conflict resolution techniques to respond to problems, conflicts and grievances. Develop problem and goal lists and aftercare plans: prioritize problems and plans appropriate methods of addressing problems, make appropriate referrals. Must be have to develop positive relationships with clients and be able to use effective communication skills to engage them in planning and follow up. Must identify obstacles to recommendations and minimize their impact. The staff will utilize the DCFS Service Plan to guide the youth in meeting their individualized goals and objectives. Must be able to ,assist, under supervision with identifying potential conflicts and implement crisis intervention techniques to prevent or intervene in potential crisis situations. Must have the ability to assist with implementing a plan for increasing placement stabilization for on-run youth. Must have the ability to transport or facilitate transportation of youth in care as needed or requested. Must able to use appropriate professional terminology to complete forms and records, accurately documenting client session, planning, and progress. Must be able to maintain client records, through both paper files and electronic record keeping systems. Must meet documentation standards as required by program and funding sources, including documentation of individual and group interactions assessments & individual service plans. Develop and maintain relationships with community-based organizations and other support services . Must have the ability to develop and maintain a community referral binder with the contact information of community-based organizations. Must be able to assist youth in care to navigate community resources and support in an in-vivo approach (coach) and process experience with the client. Must have the ability to develop, implement and train using life and daily living skills curricula Ability to propose, develop and implement activities that foster wellness for program youth. Must attend all required meetings, committees, and trainings according to program standards. Must participate in QI process. Must participate in the agency training programs Must participate in regular supervision with Program Supervisor and Director of Child Welfare Must be able to provide coordination and linkage with community agencies for enhanced care and support. Rincon Rewards & Benefits- How we value you: Health insurance Dental & Vision insurance Life insurance Short- and Long-Term Disability Insurance 403(b) Retirement Plan Generous PTO (Paid time off)- Accrue up to 21 days in Year 1, some PTO carryover allowable. Employee Assistance Program Professional Development Opportunities Employment may qualify for the Public Service Loan Forgiveness Program (PSLF) Certain employees may qualify for City of Chicago commuter transit benefits Rincon's Work Environment - What to expect: The individual must be able to successfully perform essential functions of this job including carry charts to and from their offices/desks, prepare for group activities that may entail moving chairs and/or tables, carrying bags/boxes of food or decorating group activity areas. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees are responsible for informing supervisor of any invisible disability or medical restriction that limit physical capability. The work environment characteristics are representative of those an employee encounters while performing the essential functions of this job. There may be occasions that call for an employee to carry out duties at other agency offices. Traveling to and from meetings is necessary. Some of the work duties would be conducted in the field, which would require travel and having a reliable vehicle. Annual Trainings: As part of the organization's commitment for quality service all staff have to complete the following trainings yearly, but other trainings will be scheduled based on the program or funding requirements. Orientation to Agency Policy and Procedures Orientation to IDHS & DCFS Administrative Rules and Regulations Orientation to agency treatment philosophy Orientation to EMR, email system, and other software associated to program Customer Service Cultural Competency & Diversity Person Centered services & treatment planning Work Place Violence and De-escalation techniques Ethics Health & Safety, Emergency Procedures Critical Incident, Abuse and Neglect Reporting Rights of the Person, Confidentiality, Advance Directives Corporate Compliance, Grievance and satisfaction survey process Orientation to organization's programming, inter/external referral process Education on medication treatment (methadone and psychotropic medication) Program Specific Trainings, Effective Case Management Mental Health First Aid Trauma Inform Care Fundamentals of DCFS Overdose (Opioid) Awareness and how to use reversal medications (Narcan) Schedule: 9AM-5PM (1 Hour unpaid lunch), Other hours may be required. Language: Must be able to speak English Requirements The Knowledge and Expertise that Matters Most - What you bring to the Role: Good listening, communication and case management skills. Able to tailor communication styles to make the client feel comfortable. Ability to engage clients in a clinically and respectful manner. Initiative and big-picture thinking. Planning skills. Basic understanding of legal issues of this population. Basic understanding of addiction issues of this population. Basic understanding of mental illness issues of this population. Understanding of Trauma Inform Care. (Agency will train in trauma informed care) Understanding of internal and external medical and supportive services. Cultural competence and sensitivity. Fast, accurate documentation skills. Effective oral and written communication skills. Ability to work effectively with peers, individual clients and groups. Desire to learn new skills. Knowledge of community and social service agencies. Ability to maintain accurate records and necessary paperwork. Knowledge of de-escalation methods or ability to be trained in de-escalation methods. Position Qualifications - What is required to Perform the Role: Two years college in psychology, or a related field, or at least 5 years' experience in Social Services Assist with writing and implementing a treatment plan. Knowledge on usage of computers, and its associated software. Must pass a pre-employment background check. This includes clearance by the DHS Background Check Unit. Physical ability to bend, stoop, kneel, squat, twist, reach, pull and lift heavy objects. Must be able to climb stairs several times a day. Must adhere to agency's non-discrimination policies. Salary Description $43,000- $48,000

About Us: Aunt Martha's Health and Wellness is dedicated to providing exceptional care and equitable access to healthcare services for our communities. We foster a culture of innovation, ensuring that our team is empowered to deliver the highest quality care in a safe and supportive environment. Position: EHSO Environmental Health and Safety Officer Location - (Midlothian) transitioning to (Olympia Fields)- Salary - 65-75k SUMMARY: The purpose of this position is to analyze workplace hazards and maintain a safe environment for patients, clients, visitors and staff. ESSENTIAL DUTIES AND RESPONSIBILITIES: Develop, implement, and maintain environmental, health, and safety policies and procedures. Participate with the Environment of Care team to promote and provide safety expertise through the development and presentation of safety training materials. Design, develop, promote, and conduct safety and environmental training & awareness programs under the supervision of the Vice President of Safety and Chief Finance Officer. Conduct work area assessments, surveys, inspections, and program evaluations to determine the presence of hazardous conditions. Drafts inspection reports to document inspection findings. Collect, analyze, evaluate, and maintain data essential for effective safety and environmental programs. Perform or assist with accident investigations as needed. Maintain awareness of facilities, including mechanical design, the type of services offered at the site, and the geography of the area. Participate in construction or pre-construction meetings with the V.P. of Safety. Complete all Core Curriculum training(s) required for this position. Perform all other duties as assigned. REQUIREMENTS: EDUCATION: Education: Bachelor's degree in Safety, Risk Management, or a related field is required; a Master's degree is desirable, or previous experience in the job-related duties. LANGUAGE SKILLS: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before staff within the organization. MATHEMATICAL SKILLS: Ability to calculate figures and amounts such as percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. REASONING ABILITY: Ability to define problems, collect data, establish facts, and draw valid conclusions. PERFORMANCE IMPROVEMENT: Ability to understand and demonstrate Aunt Martha's 5-step Performance Improvement process, utilizing the methodology Plan, Do, Study, Act (PDSA). JOB KNOWLEDGE: Ability to use technical skills and apply the knowledge necessary for this position. Excellent analytical and problem-solving skills. Have an understanding of federal, state and local laws, codes and ordinances that apply to the position. SAFETY AND INFECTION CONTROL: Be knowledgeable about and follow Aunt Martha's safety policies and procedures. COMPENSATION AND BENEFITS $65-75k range Health, Dental, and Vision Insurance Disability & Life Insurance Paid Vacation, Sick Days, and Holidays Retirement Plan Employee Assistance Program Discounts on services like cell phones, restaurants, and more

After Hours Crisis Responder Division: Integrated Community Based Services (ICBS) Department: Comprehensive Community Based Youth Services (CCBYS) Reports To: After-Hours Crisis Supervisor Openings- 2 for each location SUMMARY The After Hours Crisis Responder provides immediate, in-person crisis intervention services to youth who are runaways, locked out, unable to safely return home, or in circumstances posing substantial or immediate danger. The goal is crisis stabilization, safety planning, diversion from juvenile justice involvement, and support in reunification or short-term placement when needed. This role requires strong judgment, calm decision-making, and the ability to respond effectively in fast-moving, high-pressure situations while maintaining professionalism, empathy, and adherence to agency protocols. ESSENTIAL DUTIES AND RESPONSIBILITIES * Respond to referring sources (police, hospitals, schools, etc.) by phone within 15 minutes and arrive on-site within 60 minutes (urban) or 90 minutes (rural). * Serve as the designated crisis responder for LAN regions including Kankakee, Vermillion, Will/Grundy, Kane/Kendall, and South & West Cook. * Complete the Crisis Intervention Intake Packet during each crisis encounter. * Document all crisis activity in CareLogic within two hours of response. * Facilitate family reunification, family-generated placement, or short-term agency placement as appropriate. * Obtain approval from the After-Hours Crisis Supervisor before any placement occurs. * Provide linkages, referrals, and resource coordination based on youth and family needs. * Remain accessible by cell phone throughout scheduled shifts. * Submit mileage, time sheets, and required documentation per agency protocols. * Participate in individual and group supervision, team meetings, and program meetings. * Follow Illinois mandated reporting requirements. * Complete all Federal, DHS, Agency Core Curriculum, and Mandated Reporter trainings. * Provide services to program clients throughout the full on-call shift. * Perform additional duties as assigned. TRAUMA-INFORMED CARE EXPECTATIONS All services are grounded in a trauma-informed framework emphasizing: * Safety * Self-Regulation * Supportiveness * Strengths-Based Engagement * Self-Care Additionally incorporates the 7 Essential Ingredients (7ei): Prevalence, Impact, Perspective Shift, Regulation, Relationship, Reason to Be, and Caregiver Capacity. QUALIFICATIONS Education & Experience * Bachelor's degree (BA/BS/BSW) required. * Experience working with at-risk youth preferred. Skills & Abilities * Ability to read and interpret case notes, treatment plans, and protocols. * Strong writing and documentation skills. * Effective in one-on-one and small group communication. * Basic math skills (fractions, decimals, percentages). * Ability to problem-solve in non-standardized, fast-paced situations. * Understanding of Aunt Martha's PDSA (Plan, Do, Study, Act) improvement model. Other Requirements * Must be available for evenings, weekends, and flexible on-call scheduling. * Must transport clients using a personal vehicle. * Must maintain a valid Illinois driver's license and automobile insurance. * Ability to accept and integrate feedback. CLIENT POPULATIONS SERVED May include: * Runaways / Lockouts * Youth experiencing abuse, neglect, homelessness * Pregnant/parenting youth * Youth with cognitive delays or mental health needs * Youth exhibiting physical, verbal, or sexual aggression * Delinquency-involved youth * Individuals with physical disabilities Ages Served: 0-21+ PHYSICAL DEMANDS * Regular sitting, standing, walking, speaking, and hearing. * Occasional stooping, kneeling, crouching, or crawling. * Ability to lift/move up to 50 lbs. * Requires adequate vision for assessment and documentation. WORK ENVIRONMENT * Field-based role with frequent travel to crisis locations. * Occasional exposure to outdoor and variable conditions. * Moderate noise levels. COMPENSATION AND BENEFITS * On-Call / Per-Event Compensation: * The rates range between $50 - $120 per shift * Shifts/Hours- * Weekdays (5:00 PM - 8:00 AM): * Weekends (8:00 AM - 8:00 PM): * Health, Dental, and Vision Insurance * Disability & Life Insurance * Paid Vacation, Sick Days, and Holidays * Retirement Plan * Employee Assistance Program (EAP) * Employee Discounts on services such as cell phones, restaurants, and more 5:00p - 8:00a WeekDays 8:00a - 8:00p Weekends

Aunt Martha's Health and Wellness boldly commits to supporting the well-being of our communities, ensuring equity in access and delivering exceptional care inspired by a culture of innovation. We are taking a responsible approach to creating environments that allow us to do what we do best-provide healthcare and wellness. SUMMARY Juvenile Justice Specialist provides structured supervision, assessments, counseling and service linkage to court-involved youth during the hours when juvenile crime is most likely to occur; by providing positive group settings, building life skills, and supporting peer interaction. This supports the main goal to divert youth from future involvement in the juvenile justice system while reducing recidivism. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned: * Execute routes as assigned by team leader in either an agency vehicle or one's personal vehicle. * This may include preparing the agency vehicles for daily use (I.e. putting the keys in the vehicles.) * Assist in the planning of cultural, educational and/or social outings on a regular basis. Implement the curriculum as designated by the schedule. Facilitating/co-facilitating group discussions. * Report any deviation of activities to your supervisor immediately (within 24 hours). Address individual youth and group behaviors using motivational interviewing and de-escalation skills. * Build and maintain healthy relationship with the youth. * Provide information to the team leader relevant to any unaddressed, perceived client needs as part of on-going assessment of referred youth. * Provides and fosters excellent service to clients. * Ensure safety and well-being of clients during all programming hours. * Assume duties including but not limited to driving and maintaining vans, transporting clients to and from program sites, transporting food to program sites, and assisting in facilitating groups. * Manage conflict and crisis that occur during program hours. * Enter client information into Casey Life Skill tracking system within 72 hours of intake. * Collaborate and network with law enforcement, probation, employers, family members, schools, health providers and any other providers involved in the client's service planning. * Create and maintain individual case plan for all youth involved in program. * Prepare clear, concise, well written documents (i.e. case notes) and incident reports to depict a clear image of client behaviors and other program related incidents. * Ensure programming is implemented within the designated hours. * Prepare and submit all paperwork accurately and within the prescribed timeline. * Complete all Core Curriculum training(s) required for this position. Complete on-going training as designated by program requirements. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. BENEFITS AND COMPENSATION * Competitive Pay: $17.00 - $19 per hour * Health, Dental, and Vision Insurance * Disability & Life Insurance * Paid Vacation, Sick Days, and Holidays * Retirement Plan * Employee Assistance Program (EAP) * Employee Discounts on services like cell phones, restaurants, and more EDUCATION and/or EXPERIENCE High School diploma or GED and one to two years' experience working with at-risk youth. A bachelor's degree (BA/BS/BSW) is preferred. OTHER QUALIFICATIONS You will be required to have a reliable vehicle to transport clients and maintain a clean driving record. You must also be able to accept and incorporate constructive feedback. Strong desire to work with youth. Excellent writing and communication skills. Experience working with aggressive youth is preferred. CERTIFICATES, LICENSES, REGISTRATIONS Valid driver's license with a clear driving record. Documentation verifying current automobile insurance. Aunt Martha's is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Full-time Description Job Title: IWC Program Manager Department: Illinois Welcoming Center Reports to: Program Director Job Type: Full Time, Salary, Exempt Salary Range: $50,000-$53,000 annually, commensurate with experience. Rincon - Building Spaces, Restoring Communities- Who we are: What began as a small clinic established by young community leaders on the West Side of Chicago in 1972 has grown into one of the largest providers of high-quality and culturally competent services focusing on counseling and crisis intervention services, substance use prevention and treatment, violence prevention, education, case management, community and family services. We are dedicated to rendering compassionate and effective programs to promote the quality of life by catalyzing to advocate, educate and empower individuals and their families. Position Description - What the Role Entails: The Program Manager is responsible for overseeing the daily operations of the Immigrant Welcome Center (IWC) in Kankakee County. This role provides leadership, guidance, and support to on-site Case Managers and Outreach Workers, ensuring effective communication, mentorship, and coordination of services. This position is grant-funded and continued employment is contingent upon Renewal of the grant. Responsibilities: Under the direct supervision of the Chief Program Officer, the Program Manager is responsible for supporting the IWC team in Kankakee County by conducting client intake, engaging in outreach with community stakeholders, and collaborating with the IWC Associate Director to collect, review, and analyze data to ensure program quality. This role involves making data-driven decisions at the site level, preparing reports for the Associate Director to support internal tracking, and contributing to compliance reporting requirements for IDHS. Company Culture - Do Our Values Speak to You? At Rincon, our commitment to mutual respect, inclusivity, and diversity is woven into the structure of all that we do. We value: Dedication- Embodying effective and transparent leadership and quality client care. Education - Preventative programming and clinical services based on industry standards, competence and outreach. Accountability - Consistent service delivery, measurable success, and sensible financial management. Advocacy - Empowerment, reduction of treatment stigma, and relationship building with partners. Compassion - Embracing culturally diverse communities and equality through sensitivity to individual needs. With these values in mind, we promote a culture that fosters professional development and agency success. Many of our employees span an extended tenure, and we pride ourselves on developing dedicated and supported team members. Areas of Accountability - What you will be doing: Oversee daily operations of the Immigrant Welcome Center (IWC) in Kankakee, including workflow, outcomes, and performance of Case Managers and Outreach Workers at Rincon Family Center and Duane Dean Behavioral Health Center. Maintain communication and collaboration with Community Alliance partners; assist in organizing and facilitating monthly Alliance meetings to ensure proper stakeholder representation. Monitor and evaluate program benchmarks, including public benefits enrollment, referrals, counseling services, and other immigrant-focused services; use data to inform evidence-based practices in partnership with the Program Director. Collect, analyze, and report program data for internal tracking, compliance reporting, and grant requirements; prepare monthly, quarterly, and annual reports in adherence to funding guidelines. Ensure accuracy of client data in Charity Tracker and promote linguistic and cultural competence across all services. Conduct outreach and build relationships with referral sources and community partners to provide holistic services for immigrant individuals and families in Chicago and Kankakee. Coordinate and facilitate monthly group meetings for program participants; ensure availability of program resources (books, pamphlets, videos, etc.) aligned with IWC goals. Attend scheduled departmental meetings, conferences, coalitions, and professional development trainings as required. Support leadership with data and information for presentations and strategic initiatives. Participate in regular supervision with the Program Director and seek additional guidance as needed. Perform other duties as assigned. Rincon Rewards & Benefits- How we value you: Health insurance Dental & Vision insurance Life insurance Short- and Long-Term Disability Insurance 403(b) Retirement Plan Generous PTO (Paid time off)- Accrue up to 21 days in Year 1, some PTO carryover allowable. Employee Assistance Program Professional Development Opportunities Employment may qualify for the Public Service Loan Forgiveness Program (PSLF) Certain employees may qualify for City of Chicago commuter transit benefits Rincon's Work Environment - What to expect: The Program Manager must be able to perform the essential functions of the position, which may include transporting charts and files, preparing spaces for group activities (such as moving chairs and tables), and carrying bags or boxes of food or materials for events. Reasonable accommodations will be provided to enable individuals with disabilities to fulfill these responsibilities. Employees are expected to inform their supervisor of any medical condition or invisible disability that may limit physical capability. The work environment reflects typical conditions encountered while performing the essential functions of this position. Duties may occasionally require work at other agency locations. Regular travel to meetings is expected, including frequent local and in-state travel and occasional out-of-state travel for training and professional development. Schedule: Monday to Friday 8-hour shift Weekends or after hours may be needed Language: Fluency in Spanish; bicultural candidates strongly preferred RINCON FAMILY SERVICES IS AN EQUAL OPPORTUNITY EMPLOYER Requirements The Knowledge and Expertise that Matters Most - What you bring to the Role: Strong listening, communication, supervision, mentoring, and counseling skills; able to adapt communication styles to ensure client comfort. Strategic thinking with initiative and ability to see the big picture. Knowledge of treatment programs, contracts, and outcome-based planning and implementation. Self-motivated with exceptional attention to detail and follow-through. Understanding of mental health issues, infectious diseases (including COVID-19), and available medical and supportive services. Demonstrated cultural competence and sensitivity. Proficient in accurate, timely documentation and effective oral and written communication. Other Required Abilities: Fluency in Spanish; bicultural candidates strongly preferred. Ability to work effectively with peers, individual clients, and groups. Strong desire and willingness to learn new skills. Knowledge of community resources and social service agencies. Proficiency in maintaining accurate records and completing required documentation Position Qualifications - What is required to Perform the Role: Bachelor's degree in human services or a related field strongly preferred. Professional certification highly recommended, such as CADC or licensure as LSW, LCSW, LPC, or LCPC. 3-5 years of experience in prevention or community education. 1-2 years of experience in coalition building. 2-3 years of supervisory experience. Salary Description $50,000-$53,000

Mobile Crisis Responder Location: Park Forest - Full- TimeCompensation: $16.82-$20.19 per hour Aunt Martha's Health and Wellness boldly commits to supporting the well-being of our communities, ensuring equity in access, and delivering exceptional care inspired by a culture of innovation. We are taking a responsible approach to creating environments that allow us to do what we do best-provide healthcare and wellness. SUMMARY The Mobile Crisis Responder provides crisis intervention services to youth under 21 years old who are experiencing mental health crisis events, which may constitute a substantial or immediate danger to their physical safety or the safety of others. The focus is to provide immediate crisis intervention services to prevent, de-escalate, and mitigate crisis situations. ESSENTIAL DUTIES AND RESPONSIBILITIES Serve as a responder for Designated Service Area (DSA) #25. Must be immediately available during scheduled shift to prevent, respond to, de-escalate, and mitigate crisis situations. Includes responding to crisis referrals for youth under the SASS Program, Medicaid adults, MCO members, and Pathways clients. Responsible for receiving all crisis referrals from the CARES line on a no-decline basis within 30 minutes of the referral. Respond in-person to all MCR requests within 90 minutes after receiving the referral from the CARES line. Complete a screening and assessment using the Illinois Medicaid Crisis Assessment Tool (IM-CAT). Responsible for immediate and short-term follow-up, transition, and linkage activities. Coordinate with the assigned Care Coordinator and participate on a short-term basis on the CFT for Pathways clients. Complete all required MCR Intake packet paperwork at the point of crisis. Ensure all required crisis intervention documentation is complete and accurate. Provide and arrange for reunification, family generated placement or psychiatric hospitalization at time of crisis, with a short-term crisis plan. Provide Linkage and Referral services specific to client and family needs during time of crisis. Adhere to MCR schedule, by ensuring that answering service can contact worker immediately via cell phone and home phone as a secondary means of contact. Provide required documentation (i.e. mileage, time sheets, etc.) as indicated by agency protocols. Participate in individual, group supervision, and program staff meetings as scheduled to address client issues and revised documentation, placement options, professional development, and crisis schedules. Assist in coordinating and facilitating regularly scheduled community outreach meetings. Comply with the State of Illinois-mandated reporting law. Complete all required Federal, HFS, and Agency Core Curriculum trainings, meetings, and workshops as required. Provide services to program clients during on-call shift as deemed necessary by the supervisor. All other duties as assigned. COMPENSATION AND BENEFITS- Pay Range: $16.82-20.19 per hour Health, Dental, and Vision Insurance Disability & Life Insurance Paid Vacation, Sick Days, and Holidays Retirement Plan Employee Assistance Program (EAP) Employee Discounts on services such as mobile plans, dining, and more TRAUMA INFORMED CARE Ensure that all employees are using a trauma-informed approach to all of their work duties that include the “5 S's”. This approach sets a high priority for staff and client: Safety (physical and emotional safety) Self-regulation (the ability to manage one's own emotions so they do not interfere with the helping process) Supportiveness (building relationships with clients that are respectful and caring) Strengths (seeking to identify positive traits of all clients) Self-care (resolve any secondary stress reactions) QUALIFICATIONS EDUCATION and/or EXPERIENCE A bachelor's degree in social work or a related field is required. Previous experience (1 year minimum) with at-risk youth and/or crisis response required. OTHER QUALIFICATIONS Must be available to work evenings and weekends and flexible in scheduling. Will be required to transport clients in own vehicle. Must be able to accept and incorporate constructive feedback. CERTIFICATES, LICENSES, REGISTRATIONS Valid Illinois driver's license with a clear driving record. Documentation verifying current automobile insurance. Aunt Martha's is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

The Group & Community Engagement Specialist is responsible for delivering structured group sessions to youth in school and community settings, maintaining a caseload of participants, and supporting overall engagement through individual sessions, program-hosted activities, and family events. This role also facilitates group intakes, manages participant documentation, and collaborates closely with community partners. Additional responsibilities include providing backup crisis response support, participating in peer session observations, attending community events, and collecting youth satisfaction feedback to inform service quality. ESSENTIAL DUTIES AND RESPONSIBILITIES Include the following and other duties may be assigned as needed. * Maintain an active caseload generally ranging from 15 to 20 participants, with adjustments made based on program needs and as directed by the Program Supervisor * Organize and conduct group sessions in schools or community settings * Facilitate group intakes and manage participant documentation * Plan and execute program-hosted activities and family engagement events * Collaboration with Community Partners * Provide backup crisis response support as needed * Peer Session Observation * Coordinate and attend community partner events * Youth Satisfaction surveys for group services Training Requirements: * Complete all Core Curriculum training(s) required for the position. * Comply with IDHS program standards and requirements for CCBYS * Comply with the State of Illinois mandated reporting law. * Complete all required Federal, Illinois Department of Human Services (IDHS) and Agency Core Curriculum and Mandated Reporter training, meetings and workshops as required. * Complete all other duties as assigned. TRAUMA INFORMED CARE Ensure that all employees are using a trauma informed approach to all their work duties that include the "5 S's". This approach sets a high priority for staff and clients: * Safety (physical and emotional safety) * Self-regulation (ability to manage one's own emotions so they do not interfere with the helping process) * Supportiveness (building relationships with clients that are respectful and caring) * Strengths (seeking to identify positive traits of all clients) * Self-care (resolve any secondary stress reactions) 7 Essential Ingredients (7ei) - Prevalence - Impact - Perspective Shift - Regulation - Relationship - Reason to Be - Caregiver Capacity QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION and/or EXPERIENCE Bachelor's degree (BA/BS/BSW) required. Previous experience with at-risk youth preferred. COMPENSATION AND BENEFITS * Competitive Pay $24.04 * Health, Dental, and Vision Insurance * Disability & Life Insurance * Paid Vacation, Sick Days, and Holidays * Retirement Plan * Employee Assistance Program (EAP) * Employee Discounts on services like cell phones, restaurants, and more OTHER QUALIFICATIONS Must be available to work evenings and weekend and flexible in scheduling. Will be required to transport clients in own vehicle. Must be able to accept and incorporate constructive feedback. CERTIFICATES, LICENSES, REGISTRATIONS Valid Illinois driver's license with a clear driving record. Documentation verifying current automobile insurance.