Case Manager jobs at Aunt Martha's Health & Wellness - 42 jobs

Aunt Martha's Health and Wellness boldly commits to supporting the well-being of our communities, ensuring equity in access and delivering exceptional care inspired by a culture of innovation. We are taking a responsible approach to creating environments that allow us to do what we do best-provide healthcare and wellness. SUMMARY The purpose of the Juvenile Justice Case Manager position is to provide assessment, counseling and service linkage to court-involved youth, who are at risk to recidivate. This position provides case management for individual and group sessions, advocacy, life skills training and educational group activities. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned: * Maintain an active caseload of up to 5-10 clients. * Enter client information into Orbis Youth Assessment Screening Instrument (YASI) system within 72 hours of intake * Collaborate and network with law enforcement, probation, employers, family members, schools, health providers and any other providers involved in the client's service planning. * Create and maintain Individual Case Plan for all youth involved in program. * Execute routes in either an agency vehicle or one's personal vehicle. This may include preparing the agency vehicles for daily use (I.e. filling up gas.) * Serve as group facilitator/co-facilitator for evidence-based curriculums. * Address individual youth and group behaviors using motivational interviewing and de-escalation skills. * Provide information to the Program Coordinator and Juvenile Justice clinician relevant to any unaddressed, perceived client needs as part of on-going assessment of referred youth. * Ensure safety and well-being of clients during all programming hours. * Assist in driving and maintaining vans, transporting clients to and from program sites, transporting food to program sites. * Complete all required paperwork in a timely and accurate manner. * Complete incident reports regarding client behaviors and other program related incidents before 9 am the following morning. * Ensure programming is implemented within the designated hours. * Prepare and submit all paperwork accurately and within the prescribed timeline. * Maintain Food Handlers Certificate for basic food handling. * Complete all Core Curriculum training(s) required for this position. Complete on-going training as designated by program requirements. WORK HOURS Willing to work varying hours based on the needs of the program. Hours may include evenings and weekends at any of the AMHW Reporting Centers. CARE COORDINATION Individuals in this position may have a leadership or shared role in coordinating care for clients within the program and a specific geographic area. TRAUMA INFORMED CARE Ensure that all employees use a trauma-informed approach to all their work duties, including the "5 S's". This approach sets a high priority for staff and client: * Safety (physical and emotional safety) * Self-regulation (ability to manage one's own emotions so they do not interfere with the helping process) * Supportiveness (building relationships with clients that are respectful and caring) * Strengths (seeking to identify positive traits of all clients) * Self-care (resolve any secondary stress reactions) COMPENSATION AND BENEFITS * Competitive Pay: $20.67-22.59 per hour * Health, Dental, and Vision Insurance * Disability & Life Insurance * Paid Vacation, Sick Days, and Holidays * Retirement Plan * Employee Assistance Program (EAP) * Employee Discounts on services like cell phones, restaurants, and more QUALIFICATIONS REQUIRED To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. REQUIRED EDUCATION and EXPERIENCE Bachelor's degree in human services or related field required. Previous experience working with at risk/ juvenile justice involved youth preferred. Aunt Martha's is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status

Job Title: Case Manager - LifeSet Department: Child Welfare Program Reports to: Case Manager Supervisor - TLP Job Type: Salary, Full-Time, Non-Exempt Salary Range: $45,000 - $50,000 Rincon - Building Spaces, Restoring Communities- Who we are: What began as a small clinic established by young community leaders on the West Side of Chicago in 1972 has grown into one of the largest providers of high-quality and culturally competent services focusing on counseling and crisis intervention services, substance use prevention and treatment, violence prevention, education, case management, community and family services. We are dedicated to rendering compassionate and effective programs to promote the quality of life by catalyzing to advocate, educate and empower individuals and their families. Position Description - What the Role Entails: The Case Manager uses an evidence-based model to serve participants between the ages of 17 and 21. The Case Manager is provides services to young people who are transitioning out of care and need highly individualized skill development and support to transition successfully into adulthood, specifically obtaining and maintaining safe and suitable housing, continuing their education, learning independent living skills, obtaining, and maintaining employment, building a support system, and remaining free from legal involvement. Company Culture - Do Our Values Speak to You? At Rincon, our commitment to mutual respect, inclusivity, and diversity is woven into the structure of all that we do. We value: Dedication - Embodying effective and transparent leadership and quality client care. Education - Preventative programming and clinical services based on industry standards, competence and outreach. Accountability - Consistent service delivery, measurable success, and sensible financial management. Advocacy - Empowerment, reduction of treatment stigma, and relationship building with partners. Compassion - Embracing culturally diverse communities and equality through sensitivity to individual needs. With these values in mind, we promote a culture that fosters professional development and agency success. Many of our employees span an extended tenure, and we pride ourselves on developing dedicated and supported team members. Areas of Accountability - What you will be doing: Provide individual services to 6-8 young adults in the home and/or community living setting. Assist participants with the transition to adulthood, meeting a minimum of one time per week (face-to-face) and providing additional support via phone, text or in person, as needed. Responsible for all interventions associated with a participant. Collaborate with external key stakeholders and referral sources, such as probation, child welfare workers, therapists, etc. Use a solution-based perspective to conduct assessments of participants' needs and strengths. Develop service plans and document all service contacts with participants within the timelines required by RFS, DCFS, and the LifeSet model. Attend meetings with participants to gather information specific to intervention development and advocate in the best interest of a participant's permanency and long-term stability. The Case Manager will be included in an on-call rotation and is expected to respond in person when it is determined necessary by the Supervisor, Program Director, and Program Administration. Participate in weekly individual development, including clinical supervision and group consultation. The consultation will be led by a licensed professional who is an expert in the LifeSet model. Adhere to all ethical and legal guidelines, including confidentiality and mandated reporting. Specialists are part of a national network across multiple public and private organizations all striving to enhance the standard of care for older youth. Other duties as assigned. Rincon Rewards & Benefits- How we value you: Health insurance Dental & Vision insurance Life insurance Short- and Long-Term Disability Insurance 403(b) Retirement Plan Generous PTO (Paid time off)- Accrue up to 21 days in Year 1, some PTO carryover allowable. Employee Assistance Program Professional Development Opportunities Employment may qualify for the Public Service Loan Forgiveness Program (PSLF) Certain employees may qualify for City of Chicago commuter transit benefits Requirements The Knowledge and Expertise that Matters Most - What you bring to the Role: Excellent interpersonal skills (verbal, written) Highly organized and detail oriented. Learns technology quickly and can translate easily into lay terms and implementation. Detail-oriented and knows how to check own work for errors. Ability to juggle multiple tasks, set priorities and follow-through on daily tasks in a prompt fashion. Ability to handle confidential information professionally and appropriately. Proficient in Microsoft Office Suite and comfortable using computer programs to track Participant engagement. Position Qualifications - What is required to Perform the Role: Bachelor's degree in psychology, social work, or related human services REQUIRED Illinois Child Welfare License REQUIRED CERAP Certified, or be able to successfully complete the certification process (DCFS will provide the training) Must have a clean driving record, a reliable vehicle, and carry auto insurance at a level required by the company. Must pass background checks and pre-employment drug screen Must be creative and flexible in approach to serving high-need youth Rincon's Work Environment - What to expect: Environment: The Case Manager Supervisor must have the ability and commitment to maintain a prominent level of confidentiality. The individual must also have the ability to understand and follow safety/security practices and work in high pressure situations. Physical Demands: Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Employees are responsible for informing supervisors of any invisible disability or medical restriction that limits physical capability. Language: English/Spanish preferred language. RINCON FAMILY SERVICES IS AN EQUAL OPPORTUNITY EMPLOYER

Job DescriptionDescription: Job Title: Case Manager - LifeSet Department: Child Welfare Program Reports to: Case Manager Supervisor - TLP Job Type: Salary, Full-Time, Non-Exempt Salary Range: $45,000 - $50,000 Rincon - Building Spaces, Restoring Communities- Who we are: What began as a small clinic established by young community leaders on the West Side of Chicago in 1972 has grown into one of the largest providers of high-quality and culturally competent services focusing on counseling and crisis intervention services, substance use prevention and treatment, violence prevention, education, case management, community and family services. We are dedicated to rendering compassionate and effective programs to promote the quality of life by catalyzing to advocate, educate and empower individuals and their families. Position Description - What the Role Entails: The Case Manager uses an evidence-based model to serve participants between the ages of 17 and 21. The Case Manager is provides services to young people who are transitioning out of care and need highly individualized skill development and support to transition successfully into adulthood, specifically obtaining and maintaining safe and suitable housing, continuing their education, learning independent living skills, obtaining, and maintaining employment, building a support system, and remaining free from legal involvement. Company Culture - Do Our Values Speak to You? At Rincon, our commitment to mutual respect, inclusivity, and diversity is woven into the structure of all that we do. We value: Dedication - Embodying effective and transparent leadership and quality client care. Education - Preventative programming and clinical services based on industry standards, competence and outreach. Accountability - Consistent service delivery, measurable success, and sensible financial management. Advocacy - Empowerment, reduction of treatment stigma, and relationship building with partners. Compassion - Embracing culturally diverse communities and equality through sensitivity to individual needs. With these values in mind, we promote a culture that fosters professional development and agency success. Many of our employees span an extended tenure, and we pride ourselves on developing dedicated and supported team members. Areas of Accountability - What you will be doing: Provide individual services to 6-8 young adults in the home and/or community living setting. Assist participants with the transition to adulthood, meeting a minimum of one time per week (face-to-face) and providing additional support via phone, text or in person, as needed. Responsible for all interventions associated with a participant. Collaborate with external key stakeholders and referral sources, such as probation, child welfare workers, therapists, etc. Use a solution-based perspective to conduct assessments of participants' needs and strengths. Develop service plans and document all service contacts with participants within the timelines required by RFS, DCFS, and the LifeSet model. Attend meetings with participants to gather information specific to intervention development and advocate in the best interest of a participant's permanency and long-term stability. The Case Manager will be included in an on-call rotation and is expected to respond in person when it is determined necessary by the Supervisor, Program Director, and Program Administration. Participate in weekly individual development, including clinical supervision and group consultation. The consultation will be led by a licensed professional who is an expert in the LifeSet model. Adhere to all ethical and legal guidelines, including confidentiality and mandated reporting. Specialists are part of a national network across multiple public and private organizations all striving to enhance the standard of care for older youth. Other duties as assigned. Rincon Rewards & Benefits- How we value you: Health insurance Dental & Vision insurance Life insurance Short- and Long-Term Disability Insurance 403(b) Retirement Plan Generous PTO (Paid time off)- Accrue up to 21 days in Year 1, some PTO carryover allowable. Employee Assistance Program Professional Development Opportunities Employment may qualify for the Public Service Loan Forgiveness Program (PSLF) Certain employees may qualify for City of Chicago commuter transit benefits Requirements: The Knowledge and Expertise that Matters Most - What you bring to the Role: Excellent interpersonal skills (verbal, written) Highly organized and detail oriented. Learns technology quickly and can translate easily into lay terms and implementation. Detail-oriented and knows how to check own work for errors. Ability to juggle multiple tasks, set priorities and follow-through on daily tasks in a prompt fashion. Ability to handle confidential information professionally and appropriately. Proficient in Microsoft Office Suite and comfortable using computer programs to track Participant engagement. Position Qualifications - What is required to Perform the Role: Bachelor's degree in psychology, social work, or related human services REQUIRED Illinois Child Welfare License REQUIRED CERAP Certified, or be able to successfully complete the certification process (DCFS will provide the training) Must have a clean driving record, a reliable vehicle, and carry auto insurance at a level required by the company. Must pass background checks and pre-employment drug screen Must be creative and flexible in approach to serving high-need youth Rincon's Work Environment - What to expect: Environment: The Case Manager Supervisor must have the ability and commitment to maintain a prominent level of confidentiality. The individual must also have the ability to understand and follow safety/security practices and work in high pressure situations. Physical Demands: Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Employees are responsible for informing supervisors of any invisible disability or medical restriction that limits physical capability. Language: English/Spanish preferred language. RINCON FAMILY SERVICES IS AN EQUAL OPPORTUNITY EMPLOYER

Full-time Description Job Title: IWC Case Manager Department: Community Engagement and Supportive Services/Illinois Welcoming Center Reports to: IWC Program's Associate Director Job Type: Full Time, Salary, Non-Exempt Salary Range: $40,000-$45,000 Rincon - Building Spaces, Restoring Communities- Who we are: What began as a small clinic established by young community leaders on the West Side of Chicago in 1972 has grown into one of the largest providers of high-quality and culturally competent services focusing on counseling and crisis intervention services, substance use prevention and treatment, violence prevention, education, case management, community and family services. We are dedicated to rendering compassionate and effective programs to promote the quality of life by catalyzing to advocate, educate and empower individuals and their families. Position Description - What the Role Entails: The Case Manager will identify individuals in the community who would benefit from education or services offered by the Illinois Welcoming Center (IWC). The case manager will function as a conduit to engage, educate, and promote the IWC program to community members and stakeholders. Company Culture - Do Our Values Speak to You? At Rincon, our commitment to mutual respect, inclusivity, and diversity is woven into the structure of all that we do. We value: Dedication- Embodying effective and transparent leadership and quality client care. Education - Preventative programming and clinical services based on industry standards, competence and outreach. Accountability - Consistent service delivery, measurable success, and sensible financial management. Advocacy - Empowerment, reduction of treatment stigma, and relationship building with partners. Compassion - Embracing culturally diverse communities and equality through sensitivity to individual needs. With these values in mind, we promote a culture that fosters professional development and agency success. Many of our employees span an extended tenure, and we pride ourselves on developing dedicated and supported team members. Areas of Accountability - What you will be doing: Provide comprehensive and culturally sensitive case management services to all clients, including intake assessment, benefit assessment, financial goal setting, educational goal setting, money management, and financial literacy training, to name a few. Be a community ambassador for the program participating in community events, schools, meetings, church gatherings. Document accurately, neatly, and consistently every and any contact with or on behalf of a participant in the participant's designated file, as required by funding source. Work in conjunction with agency staff to ensure that appropriate referrals are made and follow-up services are provided as needed. Connect families with needed and available community resources. Follow up and document with referrals agencies to ensure the use/success of the referral. Weekly case plan development, progress monitoring, advocacy, and referrals. Provide linkages for clients to community-based services as needed; stay abreast of staff changes and referral procedures at partner agencies. Participate in staff meetings, staff training, and other duties as assigned by the program supervisor. Assess and provide urgent care services, items and resources to IWC clients. Become familiarized with internal and external reporting and case-management programs and procedures. All other duties assigned. Rincon Rewards & Benefits- How we value you: Health insurance Dental & Vision insurance Life insurance Short- and Long-Term Disability Insurance 403(b) Retirement Plan Generous PTO (Paid time off)- Accrue up to 21 days in Year 1, some PTO carryover allowable. Employee Assistance Program Professional Development Opportunities Employment may qualify for the Public Service Loan Forgiveness Program (PSLF) Certain employees may qualify for City of Chicago commuter transit benefits Rincon's Work Environment - What to expect: Physical Demands: Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Employees are responsible for informing supervisors of any invisible disability or medical restriction that limits physical capability. Environment: The work environment's characteristics are representative of those an employee encounters while performing the essential functions of this job. There may be occasions that call for an employee to carry out duties at other agency offices; Traveling to and from meetings is necessary. Schedule: Monday to Friday 8-hour shift Weekends or after hours may be needed Language: Bilingual Spanish/English and Bicultural applicants strongly preferred. RINCON FAMILY SERVICES IS AN EQUAL OPPORTUNITY EMPLOYER Requirements The Knowledge and Expertise that Matters Most - What you bring to the Role: Excellent communication and interpersonal skills (verbal, written). Case Management and Outreach experience. Be flexible for potential second and/or third shifts as needed. Highly organized and detail oriented. Learn technology quickly. Ability to engage in many projects at once. Ability to juggle multiple tasks, set priorities and follow-through on daily tasks in a timely fashion. Ability to handle confidential information professionally and appropriately. Fast, accurate analysis and reporting. Be sensitive to cultural diversity and trauma informed care. Position Qualifications - What is required to Perform the Role: High School Diploma or GED; enrolled in an Associates/Bachelor's program. At least 1 year of previous case management experience is preferred. Knowledge and understanding of the local community and its stakeholders. Have a vehicle, valid driver's license, vehicle insurance, and a safe driving record. OTHER REQUIRED ABILITIES: Bilingual Spanish/English and Bicultural applicants strongly preferred. Ability to work effectively with peers, individual participants, and groups. Desire to learn new skills. Knowledge of community and social service agencies. Ability to maintain accurate records and necessary paperwork, as well as data entry - Currently Sales Force and Internal Trackers. Salary Description $40,000 to $45,000 yearly

Job DescriptionDescription: Job Title: IWC Case Manager Department: Community Engagement and Supportive Services/Illinois Welcoming Center Reports to: IWC Program's Associate Director Job Type: Full Time, Salary, Non-Exempt Job Location: Multiple Salary Range: $40,000-$45,000 Rincon - Building Spaces, Restoring Communities- Who we are: What began as a small clinic established by young community leaders on the West Side of Chicago in 1972 has grown into one of the largest providers of high-quality and culturally competent services focusing on counseling and crisis intervention services, substance use prevention and treatment, violence prevention, education, case management, community and family services. We are dedicated to rendering compassionate and effective programs to promote the quality of life by catalyzing to advocate, educate and empower individuals and their families. Position Description - What the Role Entails: The Case Manager will identify individuals in the community who would benefit from education or services offered by the Illinois Welcoming Center (IWC). The case manager will function as a conduit to engage, educate, and promote the IWC program to community members and stakeholders. Company Culture - Do Our Values Speak to You? At Rincon, our commitment to mutual respect, inclusivity, and diversity is woven into the structure of all that we do. We value: Dedication- Embodying effective and transparent leadership and quality client care. Education - Preventative programming and clinical services based on industry standards, competence and outreach. Accountability - Consistent service delivery, measurable success, and sensible financial management. Advocacy - Empowerment, reduction of treatment stigma, and relationship building with partners. Compassion - Embracing culturally diverse communities and equality through sensitivity to individual needs. With these values in mind, we promote a culture that fosters professional development and agency success. Many of our employees span an extended tenure, and we pride ourselves on developing dedicated and supported team members. Areas of Accountability - What you will be doing: Provide comprehensive and culturally sensitive case management services to all clients, including intake assessment, benefit assessment, financial goal setting, educational goal setting, money management, and financial literacy training, to name a few. Be a community ambassador for the program participating in community events, schools, meetings, church gatherings. Document accurately, neatly, and consistently every and any contact with or on behalf of a participant in the participant's designated file, as required by funding source. Work in conjunction with agency staff to ensure that appropriate referrals are made and follow-up services are provided as needed. Connect families with needed and available community resources. Follow up and document with referrals agencies to ensure the use/success of the referral. Weekly case plan development, progress monitoring, advocacy, and referrals. Provide linkages for clients to community-based services as needed; stay abreast of staff changes and referral procedures at partner agencies. Participate in staff meetings, staff training, and other duties as assigned by the program supervisor. Assess and provide urgent care services, items and resources to IWC clients. Become familiarized with internal and external reporting and case-management programs and procedures. All other duties assigned. Rincon Rewards & Benefits- How we value you: Health insurance Dental & Vision insurance Life insurance Short- and Long-Term Disability Insurance 403(b) Retirement Plan Generous PTO (Paid time off)- Accrue up to 21 days in Year 1, some PTO carryover allowable. Employee Assistance Program Professional Development Opportunities Employment may qualify for the Public Service Loan Forgiveness Program (PSLF) Certain employees may qualify for City of Chicago commuter transit benefits Rincon's Work Environment - What to expect: Physical Demands: Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Employees are responsible for informing supervisors of any invisible disability or medical restriction that limits physical capability. Environment: The work environment's characteristics are representative of those an employee encounters while performing the essential functions of this job. There may be occasions that call for an employee to carry out duties at other agency offices; Traveling to and from meetings is necessary. Schedule: Monday to Friday 8-hour shift Weekends or after hours may be needed Language: Bilingual Spanish/English and Bicultural applicants strongly preferred. RINCON FAMILY SERVICES IS AN EQUAL OPPORTUNITY EMPLOYER Requirements: The Knowledge and Expertise that Matters Most - What you bring to the Role: Excellent communication and interpersonal skills (verbal, written). Case Management and Outreach experience. Be flexible for potential second and/or third shifts as needed. Highly organized and detail oriented. Learn technology quickly. Ability to engage in many projects at once. Ability to juggle multiple tasks, set priorities and follow-through on daily tasks in a timely fashion. Ability to handle confidential information professionally and appropriately. Fast, accurate analysis and reporting. Be sensitive to cultural diversity and trauma informed care. Position Qualifications - What is required to Perform the Role: High School Diploma or GED; enrolled in an Associates/Bachelor's program. At least 1 year of previous case management experience is preferred. Knowledge and understanding of the local community and its stakeholders. Have a vehicle, valid driver's license, vehicle insurance, and a safe driving record. OTHER REQUIRED ABILITIES: Bilingual Spanish/English and Bicultural applicants strongly preferred. Ability to work effectively with peers, individual participants, and groups. Desire to learn new skills. Knowledge of community and social service agencies. Ability to maintain accurate records and necessary paperwork, as well as data entry - Currently Sales Force and Internal Trackers.

Aunt Martha's Health and Wellness boldly commits to supporting the well-being of our communities, ensuring equity in access and delivering exceptional care inspired by a culture of innovation. We are taking a responsible approach to creating environments that allow us to do what we do best-provide healthcare and wellness. SUMMARY The purpose of the Juvenile Justice Case Manager position is to provide assessment, counseling and service linkage to court-involved youth, who are at risk to recidivate. This position provides case management for individual and group sessions, advocacy, life skills training and educational group activities. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned: Maintain an active caseload of up to 5-10 clients. Enter client information into Orbis Youth Assessment Screening Instrument (YASI) system within 72 hours of intake Collaborate and network with law enforcement, probation, employers, family members, schools, health providers and any other providers involved in the client's service planning. Create and maintain Individual Case Plan for all youth involved in program. Execute routes in either an agency vehicle or one's personal vehicle. This may include preparing the agency vehicles for daily use (I.e. filling up gas.) Serve as group facilitator/co-facilitator for evidence-based curriculums. Address individual youth and group behaviors using motivational interviewing and de-escalation skills. Provide information to the Program Coordinator and Juvenile Justice clinician relevant to any unaddressed, perceived client needs as part of on-going assessment of referred youth. Ensure safety and well-being of clients during all programming hours. Assist in driving and maintaining vans, transporting clients to and from program sites, transporting food to program sites. Complete all required paperwork in a timely and accurate manner. Complete incident reports regarding client behaviors and other program related incidents before 9 am the following morning. Ensure programming is implemented within the designated hours. Prepare and submit all paperwork accurately and within the prescribed timeline. Maintain Food Handlers Certificate for basic food handling. Complete all Core Curriculum training(s) required for this position. Complete on-going training as designated by program requirements. WORK HOURS Willing to work varying hours based on the needs of the program. Hours may include evenings and weekends at any of the AMHW Reporting Centers. CARE COORDINATION Individuals in this position may have a leadership or shared role in coordinating care for clients within the program and a specific geographic area. TRAUMA INFORMED CARE Ensure that all employees use a trauma-informed approach to all their work duties, including the “5 S's”. This approach sets a high priority for staff and client: Safety (physical and emotional safety) Self-regulation (ability to manage one's own emotions so they do not interfere with the helping process) Supportiveness (building relationships with clients that are respectful and caring) Strengths (seeking to identify positive traits of all clients) Self-care (resolve any secondary stress reactions) COMPENSATION AND BENEFITS Competitive Pay: $20.67-22.59 per hour Health, Dental, and Vision Insurance Disability & Life Insurance Paid Vacation, Sick Days, and Holidays Retirement Plan Employee Assistance Program (EAP) Employee Discounts on services like cell phones, restaurants, and more QUALIFICATIONS REQUIRED To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. REQUIRED EDUCATION and EXPERIENCE Bachelor's degree in human services or related field required. Previous experience working with at risk/ juvenile justice involved youth preferred. Aunt Martha's is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status

Job Description Aunt Martha's Health and Wellness boldly commits to supporting the well-being of our communities, ensuring equity in access and delivering exceptional care inspired by a culture of innovation. We are taking a responsible approach to creating environments that allow us to do what we do best-provide healthcare and wellness. SUMMARY The purpose of the Juvenile Justice Case Manager position is to provide assessment, counseling and service linkage to court-involved youth, who are at risk to recidivate. This position provides case management for individual and group sessions, advocacy, life skills training and educational group activities. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned: Maintain an active caseload of up to 5-10 clients. Enter client information into Orbis Youth Assessment Screening Instrument (YASI) system within 72 hours of intake Collaborate and network with law enforcement, probation, employers, family members, schools, health providers and any other providers involved in the client's service planning. Create and maintain Individual Case Plan for all youth involved in program. Execute routes in either an agency vehicle or one's personal vehicle. This may include preparing the agency vehicles for daily use (I.e. filling up gas.) Serve as group facilitator/co-facilitator for evidence-based curriculums. Address individual youth and group behaviors using motivational interviewing and de-escalation skills. Provide information to the Program Coordinator and Juvenile Justice clinician relevant to any unaddressed, perceived client needs as part of on-going assessment of referred youth. Ensure safety and well-being of clients during all programming hours. Assist in driving and maintaining vans, transporting clients to and from program sites, transporting food to program sites. Complete all required paperwork in a timely and accurate manner. Complete incident reports regarding client behaviors and other program related incidents before 9 am the following morning. Ensure programming is implemented within the designated hours. Prepare and submit all paperwork accurately and within the prescribed timeline. Maintain Food Handlers Certificate for basic food handling. Complete all Core Curriculum training(s) required for this position. Complete on-going training as designated by program requirements. WORK HOURS Willing to work varying hours based on the needs of the program. Hours may include evenings and weekends at any of the AMHW Reporting Centers. CARE COORDINATION Individuals in this position may have a leadership or shared role in coordinating care for clients within the program and a specific geographic area. TRAUMA INFORMED CARE Ensure that all employees use a trauma-informed approach to all their work duties, including the “5 S's”. This approach sets a high priority for staff and client: Safety (physical and emotional safety) Self-regulation (ability to manage one's own emotions so they do not interfere with the helping process) Supportiveness (building relationships with clients that are respectful and caring) Strengths (seeking to identify positive traits of all clients) Self-care (resolve any secondary stress reactions) COMPENSATION AND BENEFITS Competitive Pay: $20.67-22.59 per hour Health, Dental, and Vision Insurance Disability & Life Insurance Paid Vacation, Sick Days, and Holidays Retirement Plan Employee Assistance Program (EAP) Employee Discounts on services like cell phones, restaurants, and more QUALIFICATIONS REQUIRED To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. REQUIRED EDUCATION and EXPERIENCE Bachelor's degree in human services or related field required. Previous experience working with at risk/ juvenile justice involved youth preferred. Aunt Martha's is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status

After Hours Crisis Responder Division: Integrated Community Based Services (ICBS) Department: Comprehensive Community Based Youth Services (CCBYS) Reports To: After-Hours Crisis Supervisor Openings- 2 The After Hours Crisis Responder provides immediate, in-person crisis intervention services to youth who are runaways, locked out, unable to safely return home, or in circumstances posing substantial or immediate danger. The goal is crisis stabilization, safety planning, diversion from juvenile justice involvement, and support in reunification or short-term placement when needed. This role requires strong judgment, calm decision-making, and the ability to respond effectively in fast-moving, high-pressure situations while maintaining professionalism, empathy, and adherence to agency protocols. ESSENTIAL DUTIES AND RESPONSIBILITIES Respond to referring sources (police, hospitals, schools, etc.) by phone within 15 minutes and arrive on-site within 60 minutes (urban) or 90 minutes (rural). Serve as the designated crisis responder for LAN regions including Kankakee, Vermillion, Will/Grundy, Kane/Kendall, and South & West Cook. Complete the Crisis Intervention Intake Packet during each crisis encounter. Document all crisis activity in CareLogic within two hours of response. Facilitate family reunification, family-generated placement, or short-term agency placement as appropriate. Obtain approval from the After-Hours Crisis Supervisor before any placement occurs. Provide linkages, referrals, and resource coordination based on youth and family needs. Remain accessible by cell phone throughout scheduled shifts. Submit mileage, time sheets, and required documentation per agency protocols. Participate in individual and group supervision, team meetings, and program meetings. Follow Illinois mandated reporting requirements. Complete all Federal, DHS, Agency Core Curriculum, and Mandated Reporter trainings. Provide services to program clients throughout the full on-call shift. Perform additional duties as assigned. TRAUMA-INFORMED CARE EXPECTATIONS All services are grounded in a trauma-informed framework emphasizing: Safety Self-Regulation Supportiveness Strengths-Based Engagement Self-Care Additionally incorporates the 7 Essential Ingredients (7ei): Prevalence, Impact, Perspective Shift, Regulation, Relationship, Reason to Be, and Caregiver Capacity. QUALIFICATIONSEducation & Experience Bachelor's degree (BA/BS/BSW) required. Experience working with at-risk youth preferred. Skills & Abilities Ability to read and interpret case notes, treatment plans, and protocols. Strong writing and documentation skills. Effective in one-on-one and small group communication. Basic math skills (fractions, decimals, percentages). Ability to problem-solve in non-standardized, fast-paced situations. Understanding of Aunt Martha's PDSA (Plan, Do, Study, Act) improvement model. Other Requirements Must be available for evenings, weekends, and flexible on-call scheduling. Must transport clients using a personal vehicle. Must maintain a valid Illinois driver's license and automobile insurance. Ability to accept and integrate feedback. CLIENT POPULATIONS SERVED May include: Runaways / Lockouts Youth experiencing abuse, neglect, homelessness Pregnant/parenting youth Youth with cognitive delays or mental health needs Youth exhibiting physical, verbal, or sexual aggression Delinquency-involved youth Individuals with physical disabilities Ages Served: 0-21+ PHYSICAL DEMANDS Regular sitting, standing, walking, speaking, and hearing. Occasional stooping, kneeling, crouching, or crawling. Ability to lift/move up to 50 lbs. Requires adequate vision for assessment and documentation. WORK ENVIRONMENT Field-based role with frequent travel to crisis locations. Occasional exposure to outdoor and variable conditions. Moderate noise levels. COMPENSATION AND BENEFITS On-Call / Per-Event Compensation: The rates range between $50 - $120 per shift Shifts/Hours- Weekdays (5:00 PM - 8:00 AM): Weekends (8:00 AM - 8:00 PM): Health, Dental, and Vision Insurance Disability & Life Insurance Paid Vacation, Sick Days, and Holidays Retirement Plan Employee Assistance Program (EAP) Employee Discounts on services such as cell phones, restaurants, and more 5:00p - 8:00a WeekDays 8:00a - 8:00p Weekends

After Hours Crisis Responder Division: Integrated Community Based Services (ICBS) Department: Comprehensive Community Based Youth Services (CCBYS) Reports To: After-Hours Crisis Supervisor Openings- 2 The After Hours Crisis Responder provides immediate, in-person crisis intervention services to youth who are runaways, locked out, unable to safely return home, or in circumstances posing substantial or immediate danger. The goal is crisis stabilization, safety planning, diversion from juvenile justice involvement, and support in reunification or short-term placement when needed. This role requires strong judgment, calm decision-making, and the ability to respond effectively in fast-moving, high-pressure situations while maintaining professionalism, empathy, and adherence to agency protocols. ESSENTIAL DUTIES AND RESPONSIBILITIES * Respond to referring sources (police, hospitals, schools, etc.) by phone within 15 minutes and arrive on-site within 60 minutes (urban) or 90 minutes (rural). * Serve as the designated crisis responder for LAN regions including Kankakee, Vermillion, Will/Grundy, Kane/Kendall, and South & West Cook. * Complete the Crisis Intervention Intake Packet during each crisis encounter. * Document all crisis activity in CareLogic within two hours of response. * Facilitate family reunification, family-generated placement, or short-term agency placement as appropriate. * Obtain approval from the After-Hours Crisis Supervisor before any placement occurs. * Provide linkages, referrals, and resource coordination based on youth and family needs. * Remain accessible by cell phone throughout scheduled shifts. * Submit mileage, time sheets, and required documentation per agency protocols. * Participate in individual and group supervision, team meetings, and program meetings. * Follow Illinois mandated reporting requirements. * Complete all Federal, DHS, Agency Core Curriculum, and Mandated Reporter trainings. * Provide services to program clients throughout the full on-call shift. * Perform additional duties as assigned. TRAUMA-INFORMED CARE EXPECTATIONS All services are grounded in a trauma-informed framework emphasizing: * Safety * Self-Regulation * Supportiveness * Strengths-Based Engagement * Self-Care Additionally incorporates the 7 Essential Ingredients (7ei): Prevalence, Impact, Perspective Shift, Regulation, Relationship, Reason to Be, and Caregiver Capacity. QUALIFICATIONS Education & Experience * Bachelor's degree (BA/BS/BSW) required. * Experience working with at-risk youth preferred. Skills & Abilities * Ability to read and interpret case notes, treatment plans, and protocols. * Strong writing and documentation skills. * Effective in one-on-one and small group communication. * Basic math skills (fractions, decimals, percentages). * Ability to problem-solve in non-standardized, fast-paced situations. * Understanding of Aunt Martha's PDSA (Plan, Do, Study, Act) improvement model. Other Requirements * Must be available for evenings, weekends, and flexible on-call scheduling. * Must transport clients using a personal vehicle. * Must maintain a valid Illinois driver's license and automobile insurance. * Ability to accept and integrate feedback. CLIENT POPULATIONS SERVED May include: * Runaways / Lockouts * Youth experiencing abuse, neglect, homelessness * Pregnant/parenting youth * Youth with cognitive delays or mental health needs * Youth exhibiting physical, verbal, or sexual aggression * Delinquency-involved youth * Individuals with physical disabilities Ages Served: 0-21+ PHYSICAL DEMANDS * Regular sitting, standing, walking, speaking, and hearing. * Occasional stooping, kneeling, crouching, or crawling. * Ability to lift/move up to 50 lbs. * Requires adequate vision for assessment and documentation. WORK ENVIRONMENT * Field-based role with frequent travel to crisis locations. * Occasional exposure to outdoor and variable conditions. * Moderate noise levels. COMPENSATION AND BENEFITS * On-Call / Per-Event Compensation: * The rates range between $50 - $120 per shift * Shifts/Hours- * Weekdays (5:00 PM - 8:00 AM): * Weekends (8:00 AM - 8:00 PM): * Health, Dental, and Vision Insurance * Disability & Life Insurance * Paid Vacation, Sick Days, and Holidays * Retirement Plan * Employee Assistance Program (EAP) * Employee Discounts on services such as cell phones, restaurants, and more 5:00p - 8:00a WeekDays 8:00a - 8:00p Weekends

Job DescriptionPosition Title: After Hours Crisis Responder Division: Integrated Community Based Services (ICBS) Department: Comprehensive Community Based Youth Services (CCBYS) Reports To: After-Hours Crisis Supervisor Openings- 2 Location: Aurora SUMMARY The After Hours Crisis Responder provides immediate, in-person crisis intervention services to youth who are runaways, locked out, unable to safely return home, or in circumstances posing substantial or immediate danger. The goal is crisis stabilization, safety planning, diversion from juvenile justice involvement, and support in reunification or short-term placement when needed. This role requires strong judgment, calm decision-making, and the ability to respond effectively in fast-moving, high-pressure situations while maintaining professionalism, empathy, and adherence to agency protocols. ESSENTIAL DUTIES AND RESPONSIBILITIES Respond to referring sources (police, hospitals, schools, etc.) by phone within 15 minutes and arrive on-site within 60 minutes (urban) or 90 minutes (rural). Serve as the designated crisis responder for LAN regions including Kankakee, Vermillion, Will/Grundy, Kane/Kendall, and South & West Cook. Complete the Crisis Intervention Intake Packet during each crisis encounter. Document all crisis activity in CareLogic within two hours of response. Facilitate family reunification, family-generated placement, or short-term agency placement as appropriate. Obtain approval from the After-Hours Crisis Supervisor before any placement occurs. Provide linkages, referrals, and resource coordination based on youth and family needs. Remain accessible by cell phone throughout scheduled shifts. Submit mileage, time sheets, and required documentation per agency protocols. Participate in individual and group supervision, team meetings, and program meetings. Follow Illinois mandated reporting requirements. Complete all Federal, DHS, Agency Core Curriculum, and Mandated Reporter trainings. Provide services to program clients throughout the full on-call shift. Perform additional duties as assigned. TRAUMA-INFORMED CARE EXPECTATIONS All services are grounded in a trauma-informed framework emphasizing: Safety Self-Regulation Supportiveness Strengths-Based Engagement Self-Care Additionally incorporates the 7 Essential Ingredients (7ei): Prevalence, Impact, Perspective Shift, Regulation, Relationship, Reason to Be, and Caregiver Capacity. QUALIFICATIONSEducation & Experience Bachelor's degree (BA/BS/BSW) required. Experience working with at-risk youth preferred. Skills & Abilities Ability to read and interpret case notes, treatment plans, and protocols. Strong writing and documentation skills. Effective in one-on-one and small group communication. Basic math skills (fractions, decimals, percentages). Ability to problem-solve in non-standardized, fast-paced situations. Understanding of Aunt Martha's PDSA (Plan, Do, Study, Act) improvement model. Other Requirements Must be available for evenings, weekends, and flexible on-call scheduling. Must transport clients using a personal vehicle. Must maintain a valid Illinois driver's license and automobile insurance. Ability to accept and integrate feedback. CLIENT POPULATIONS SERVED May include: Runaways / Lockouts Youth experiencing abuse, neglect, homelessness Pregnant/parenting youth Youth with cognitive delays or mental health needs Youth exhibiting physical, verbal, or sexual aggression Delinquency-involved youth Individuals with physical disabilities Ages Served: 0-21+ PHYSICAL DEMANDS Regular sitting, standing, walking, speaking, and hearing. Occasional stooping, kneeling, crouching, or crawling. Ability to lift/move up to 50 lbs. Requires adequate vision for assessment and documentation. WORK ENVIRONMENT Field-based role with frequent travel to crisis locations. Occasional exposure to outdoor and variable conditions. Moderate noise levels. COMPENSATION AND BENEFITS On-Call / Per-Event Compensation: The rates range between $50 - $120 per shift Shifts/Hours- Weekdays (5:00 PM - 8:00 AM): Weekends (8:00 AM - 8:00 PM): Health, Dental, and Vision Insurance Disability & Life Insurance Paid Vacation, Sick Days, and Holidays Retirement Plan Employee Assistance Program (EAP) Employee Discounts on services such as cell phones, restaurants, and more 5:00p - 8:00a WeekDays 8:00a - 8:00p Weekends

After Hours Crisis Responder Division: Integrated Community Based Services (ICBS) Department: Comprehensive Community Based Youth Services (CCBYS) Reports To: After-Hours Crisis Supervisor Openings- 2 The After Hours Crisis Responder provides immediate, in-person crisis intervention services to youth who are runaways, locked out, unable to safely return home, or in circumstances posing substantial or immediate danger. The goal is crisis stabilization, safety planning, diversion from juvenile justice involvement, and support in reunification or short-term placement when needed. This role requires strong judgment, calm decision-making, and the ability to respond effectively in fast-moving, high-pressure situations while maintaining professionalism, empathy, and adherence to agency protocols. ESSENTIAL DUTIES AND RESPONSIBILITIES Respond to referring sources (police, hospitals, schools, etc.) by phone within 15 minutes and arrive on-site within 60 minutes (urban) or 90 minutes (rural). Serve as the designated crisis responder for LAN regions including Kankakee, Vermillion, Will/Grundy, Kane/Kendall, and South & West Cook. Complete the Crisis Intervention Intake Packet during each crisis encounter. Document all crisis activity in CareLogic within two hours of response. Facilitate family reunification, family-generated placement, or short-term agency placement as appropriate. Obtain approval from the After-Hours Crisis Supervisor before any placement occurs. Provide linkages, referrals, and resource coordination based on youth and family needs. Remain accessible by cell phone throughout scheduled shifts. Submit mileage, time sheets, and required documentation per agency protocols. Participate in individual and group supervision, team meetings, and program meetings. Follow Illinois mandated reporting requirements. Complete all Federal, DHS, Agency Core Curriculum, and Mandated Reporter trainings. Provide services to program clients throughout the full on-call shift. Perform additional duties as assigned. TRAUMA-INFORMED CARE EXPECTATIONS All services are grounded in a trauma-informed framework emphasizing: Safety Self-Regulation Supportiveness Strengths-Based Engagement Self-Care Additionally incorporates the 7 Essential Ingredients (7ei): Prevalence, Impact, Perspective Shift, Regulation, Relationship, Reason to Be, and Caregiver Capacity. QUALIFICATIONSEducation & Experience Bachelor's degree (BA/BS/BSW) required. Experience working with at-risk youth preferred. Skills & Abilities Ability to read and interpret case notes, treatment plans, and protocols. Strong writing and documentation skills. Effective in one-on-one and small group communication. Basic math skills (fractions, decimals, percentages). Ability to problem-solve in non-standardized, fast-paced situations. Understanding of Aunt Martha's PDSA (Plan, Do, Study, Act) improvement model. Other Requirements Must be available for evenings, weekends, and flexible on-call scheduling. Must transport clients using a personal vehicle. Must maintain a valid Illinois driver's license and automobile insurance. Ability to accept and integrate feedback. CLIENT POPULATIONS SERVED May include: Runaways / Lockouts Youth experiencing abuse, neglect, homelessness Pregnant/parenting youth Youth with cognitive delays or mental health needs Youth exhibiting physical, verbal, or sexual aggression Delinquency-involved youth Individuals with physical disabilities Ages Served: 0-21+ PHYSICAL DEMANDS Regular sitting, standing, walking, speaking, and hearing. Occasional stooping, kneeling, crouching, or crawling. Ability to lift/move up to 50 lbs. Requires adequate vision for assessment and documentation. WORK ENVIRONMENT Field-based role with frequent travel to crisis locations. Occasional exposure to outdoor and variable conditions. Moderate noise levels. COMPENSATION AND BENEFITS On-Call / Per-Event Compensation: The rates range between $50 - $120 per shift Shifts/Hours- Weekdays (5:00 PM - 8:00 AM): Weekends (8:00 AM - 8:00 PM): Health, Dental, and Vision Insurance Disability & Life Insurance Paid Vacation, Sick Days, and Holidays Retirement Plan Employee Assistance Program (EAP) Employee Discounts on services such as cell phones, restaurants, and more 5:00p - 8:00a WeekDays 8:00a - 8:00p Weekends

After Hours Crisis Responder Division: Integrated Community Based Services (ICBS) Department: Comprehensive Community Based Youth Services (CCBYS) Reports To: After-Hours Crisis Supervisor Openings- 2 The After Hours Crisis Responder provides immediate, in-person crisis intervention services to youth who are runaways, locked out, unable to safely return home, or in circumstances posing substantial or immediate danger. The goal is crisis stabilization, safety planning, diversion from juvenile justice involvement, and support in reunification or short-term placement when needed. This role requires strong judgment, calm decision-making, and the ability to respond effectively in fast-moving, high-pressure situations while maintaining professionalism, empathy, and adherence to agency protocols. ESSENTIAL DUTIES AND RESPONSIBILITIES * Respond to referring sources (police, hospitals, schools, etc.) by phone within 15 minutes and arrive on-site within 60 minutes (urban) or 90 minutes (rural). * Serve as the designated crisis responder for LAN regions including Kankakee, Vermillion, Will/Grundy, Kane/Kendall, and South & West Cook. * Complete the Crisis Intervention Intake Packet during each crisis encounter. * Document all crisis activity in CareLogic within two hours of response. * Facilitate family reunification, family-generated placement, or short-term agency placement as appropriate. * Obtain approval from the After-Hours Crisis Supervisor before any placement occurs. * Provide linkages, referrals, and resource coordination based on youth and family needs. * Remain accessible by cell phone throughout scheduled shifts. * Submit mileage, time sheets, and required documentation per agency protocols. * Participate in individual and group supervision, team meetings, and program meetings. * Follow Illinois mandated reporting requirements. * Complete all Federal, DHS, Agency Core Curriculum, and Mandated Reporter trainings. * Provide services to program clients throughout the full on-call shift. * Perform additional duties as assigned. TRAUMA-INFORMED CARE EXPECTATIONS All services are grounded in a trauma-informed framework emphasizing: * Safety * Self-Regulation * Supportiveness * Strengths-Based Engagement * Self-Care Additionally incorporates the 7 Essential Ingredients (7ei): Prevalence, Impact, Perspective Shift, Regulation, Relationship, Reason to Be, and Caregiver Capacity. QUALIFICATIONS Education & Experience * Bachelor's degree (BA/BS/BSW) required. * Experience working with at-risk youth preferred. Skills & Abilities * Ability to read and interpret case notes, treatment plans, and protocols. * Strong writing and documentation skills. * Effective in one-on-one and small group communication. * Basic math skills (fractions, decimals, percentages). * Ability to problem-solve in non-standardized, fast-paced situations. * Understanding of Aunt Martha's PDSA (Plan, Do, Study, Act) improvement model. Other Requirements * Must be available for evenings, weekends, and flexible on-call scheduling. * Must transport clients using a personal vehicle. * Must maintain a valid Illinois driver's license and automobile insurance. * Ability to accept and integrate feedback. CLIENT POPULATIONS SERVED May include: * Runaways / Lockouts * Youth experiencing abuse, neglect, homelessness * Pregnant/parenting youth * Youth with cognitive delays or mental health needs * Youth exhibiting physical, verbal, or sexual aggression * Delinquency-involved youth * Individuals with physical disabilities Ages Served: 0-21+ PHYSICAL DEMANDS * Regular sitting, standing, walking, speaking, and hearing. * Occasional stooping, kneeling, crouching, or crawling. * Ability to lift/move up to 50 lbs. * Requires adequate vision for assessment and documentation. WORK ENVIRONMENT * Field-based role with frequent travel to crisis locations. * Occasional exposure to outdoor and variable conditions. * Moderate noise levels. COMPENSATION AND BENEFITS * On-Call / Per-Event Compensation: * The rates range between $50 - $120 per shift * Shifts/Hours- * Weekdays (5:00 PM - 8:00 AM): * Weekends (8:00 AM - 8:00 PM): * Health, Dental, and Vision Insurance * Disability & Life Insurance * Paid Vacation, Sick Days, and Holidays * Retirement Plan * Employee Assistance Program (EAP) * Employee Discounts on services such as cell phones, restaurants, and more 5:00p - 8:00a WeekDays 8:00a - 8:00p Weekends

Job DescriptionPosition Title: After Hours Crisis Responder Division: Integrated Community Based Services (ICBS) Department: Comprehensive Community Based Youth Services (CCBYS) Reports To: After-Hours Crisis Supervisor Openings- 2 Location: Joliet SUMMARY The After Hours Crisis Responder provides immediate, in-person crisis intervention services to youth who are runaways, locked out, unable to safely return home, or in circumstances posing substantial or immediate danger. The goal is crisis stabilization, safety planning, diversion from juvenile justice involvement, and support in reunification or short-term placement when needed. This role requires strong judgment, calm decision-making, and the ability to respond effectively in fast-moving, high-pressure situations while maintaining professionalism, empathy, and adherence to agency protocols. ESSENTIAL DUTIES AND RESPONSIBILITIES Respond to referring sources (police, hospitals, schools, etc.) by phone within 15 minutes and arrive on-site within 60 minutes (urban) or 90 minutes (rural). Serve as the designated crisis responder for LAN regions including Kankakee, Vermillion, Will/Grundy, Kane/Kendall, and South & West Cook. Complete the Crisis Intervention Intake Packet during each crisis encounter. Document all crisis activity in CareLogic within two hours of response. Facilitate family reunification, family-generated placement, or short-term agency placement as appropriate. Obtain approval from the After-Hours Crisis Supervisor before any placement occurs. Provide linkages, referrals, and resource coordination based on youth and family needs. Remain accessible by cell phone throughout scheduled shifts. Submit mileage, time sheets, and required documentation per agency protocols. Participate in individual and group supervision, team meetings, and program meetings. Follow Illinois mandated reporting requirements. Complete all Federal, DHS, Agency Core Curriculum, and Mandated Reporter trainings. Provide services to program clients throughout the full on-call shift. Perform additional duties as assigned. TRAUMA-INFORMED CARE EXPECTATIONS All services are grounded in a trauma-informed framework emphasizing: Safety Self-Regulation Supportiveness Strengths-Based Engagement Self-Care Additionally incorporates the 7 Essential Ingredients (7ei): Prevalence, Impact, Perspective Shift, Regulation, Relationship, Reason to Be, and Caregiver Capacity. QUALIFICATIONSEducation & Experience Bachelor's degree (BA/BS/BSW) required. Experience working with at-risk youth preferred. Skills & Abilities Ability to read and interpret case notes, treatment plans, and protocols. Strong writing and documentation skills. Effective in one-on-one and small group communication. Basic math skills (fractions, decimals, percentages). Ability to problem-solve in non-standardized, fast-paced situations. Understanding of Aunt Martha's PDSA (Plan, Do, Study, Act) improvement model. Other Requirements Must be available for evenings, weekends, and flexible on-call scheduling. Must transport clients using a personal vehicle. Must maintain a valid Illinois driver's license and automobile insurance. Ability to accept and integrate feedback. CLIENT POPULATIONS SERVED May include: Runaways / Lockouts Youth experiencing abuse, neglect, homelessness Pregnant/parenting youth Youth with cognitive delays or mental health needs Youth exhibiting physical, verbal, or sexual aggression Delinquency-involved youth Individuals with physical disabilities Ages Served: 0-21+ PHYSICAL DEMANDS Regular sitting, standing, walking, speaking, and hearing. Occasional stooping, kneeling, crouching, or crawling. Ability to lift/move up to 50 lbs. Requires adequate vision for assessment and documentation. WORK ENVIRONMENT Field-based role with frequent travel to crisis locations. Occasional exposure to outdoor and variable conditions. Moderate noise levels. COMPENSATION AND BENEFITS On-Call / Per-Event Compensation: The rates range between $50 - $120 per shift Shifts/Hours- Weekdays (5:00 PM - 8:00 AM): Weekends (8:00 AM - 8:00 PM): Health, Dental, and Vision Insurance Disability & Life Insurance Paid Vacation, Sick Days, and Holidays Retirement Plan Employee Assistance Program (EAP) Employee Discounts on services such as cell phones, restaurants, and more 5:00p - 8:00a WeekDays 8:00a - 8:00p Weekends

After Hours Crisis Responder Division: Integrated Community Based Services (ICBS) Department: Comprehensive Community Based Youth Services (CCBYS) Reports To: After-Hours Crisis Supervisor Openings- 2 for each location SUMMARY The After Hours Crisis Responder provides immediate, in-person crisis intervention services to youth who are runaways, locked out, unable to safely return home, or in circumstances posing substantial or immediate danger. The goal is crisis stabilization, safety planning, diversion from juvenile justice involvement, and support in reunification or short-term placement when needed. This role requires strong judgment, calm decision-making, and the ability to respond effectively in fast-moving, high-pressure situations while maintaining professionalism, empathy, and adherence to agency protocols. ESSENTIAL DUTIES AND RESPONSIBILITIES * Respond to referring sources (police, hospitals, schools, etc.) by phone within 15 minutes and arrive on-site within 60 minutes (urban) or 90 minutes (rural). * Serve as the designated crisis responder for LAN regions including Kankakee, Vermillion, Will/Grundy, Kane/Kendall, and South & West Cook. * Complete the Crisis Intervention Intake Packet during each crisis encounter. * Document all crisis activity in CareLogic within two hours of response. * Facilitate family reunification, family-generated placement, or short-term agency placement as appropriate. * Obtain approval from the After-Hours Crisis Supervisor before any placement occurs. * Provide linkages, referrals, and resource coordination based on youth and family needs. * Remain accessible by cell phone throughout scheduled shifts. * Submit mileage, time sheets, and required documentation per agency protocols. * Participate in individual and group supervision, team meetings, and program meetings. * Follow Illinois mandated reporting requirements. * Complete all Federal, DHS, Agency Core Curriculum, and Mandated Reporter trainings. * Provide services to program clients throughout the full on-call shift. * Perform additional duties as assigned. TRAUMA-INFORMED CARE EXPECTATIONS All services are grounded in a trauma-informed framework emphasizing: * Safety * Self-Regulation * Supportiveness * Strengths-Based Engagement * Self-Care Additionally incorporates the 7 Essential Ingredients (7ei): Prevalence, Impact, Perspective Shift, Regulation, Relationship, Reason to Be, and Caregiver Capacity. QUALIFICATIONS Education & Experience * Bachelor's degree (BA/BS/BSW) required. * Experience working with at-risk youth preferred. Skills & Abilities * Ability to read and interpret case notes, treatment plans, and protocols. * Strong writing and documentation skills. * Effective in one-on-one and small group communication. * Basic math skills (fractions, decimals, percentages). * Ability to problem-solve in non-standardized, fast-paced situations. * Understanding of Aunt Martha's PDSA (Plan, Do, Study, Act) improvement model. Other Requirements * Must be available for evenings, weekends, and flexible on-call scheduling. * Must transport clients using a personal vehicle. * Must maintain a valid Illinois driver's license and automobile insurance. * Ability to accept and integrate feedback. CLIENT POPULATIONS SERVED May include: * Runaways / Lockouts * Youth experiencing abuse, neglect, homelessness * Pregnant/parenting youth * Youth with cognitive delays or mental health needs * Youth exhibiting physical, verbal, or sexual aggression * Delinquency-involved youth * Individuals with physical disabilities Ages Served: 0-21+ PHYSICAL DEMANDS * Regular sitting, standing, walking, speaking, and hearing. * Occasional stooping, kneeling, crouching, or crawling. * Ability to lift/move up to 50 lbs. * Requires adequate vision for assessment and documentation. WORK ENVIRONMENT * Field-based role with frequent travel to crisis locations. * Occasional exposure to outdoor and variable conditions. * Moderate noise levels. COMPENSATION AND BENEFITS * On-Call / Per-Event Compensation: * The rates range between $50 - $120 per shift * Shifts/Hours- * Weekdays (5:00 PM - 8:00 AM): * Weekends (8:00 AM - 8:00 PM): * Health, Dental, and Vision Insurance * Disability & Life Insurance * Paid Vacation, Sick Days, and Holidays * Retirement Plan * Employee Assistance Program (EAP) * Employee Discounts on services such as cell phones, restaurants, and more 5:00p - 8:00a WeekDays 8:00a - 8:00p Weekends

Job DescriptionPosition Title: After Hours Crisis Responder Division: Integrated Community Based Services (ICBS) Department: Comprehensive Community Based Youth Services (CCBYS) Reports To: After-Hours Crisis Supervisor Openings- 2 for each location Location: Kankakee and Danville SUMMARY The After Hours Crisis Responder provides immediate, in-person crisis intervention services to youth who are runaways, locked out, unable to safely return home, or in circumstances posing substantial or immediate danger. The goal is crisis stabilization, safety planning, diversion from juvenile justice involvement, and support in reunification or short-term placement when needed. This role requires strong judgment, calm decision-making, and the ability to respond effectively in fast-moving, high-pressure situations while maintaining professionalism, empathy, and adherence to agency protocols. ESSENTIAL DUTIES AND RESPONSIBILITIES Respond to referring sources (police, hospitals, schools, etc.) by phone within 15 minutes and arrive on-site within 60 minutes (urban) or 90 minutes (rural). Serve as the designated crisis responder for LAN regions including Kankakee, Vermillion, Will/Grundy, Kane/Kendall, and South & West Cook. Complete the Crisis Intervention Intake Packet during each crisis encounter. Document all crisis activity in CareLogic within two hours of response. Facilitate family reunification, family-generated placement, or short-term agency placement as appropriate. Obtain approval from the After-Hours Crisis Supervisor before any placement occurs. Provide linkages, referrals, and resource coordination based on youth and family needs. Remain accessible by cell phone throughout scheduled shifts. Submit mileage, time sheets, and required documentation per agency protocols. Participate in individual and group supervision, team meetings, and program meetings. Follow Illinois mandated reporting requirements. Complete all Federal, DHS, Agency Core Curriculum, and Mandated Reporter trainings. Provide services to program clients throughout the full on-call shift. Perform additional duties as assigned. TRAUMA-INFORMED CARE EXPECTATIONS All services are grounded in a trauma-informed framework emphasizing: Safety Self-Regulation Supportiveness Strengths-Based Engagement Self-Care Additionally incorporates the 7 Essential Ingredients (7ei): Prevalence, Impact, Perspective Shift, Regulation, Relationship, Reason to Be, and Caregiver Capacity. QUALIFICATIONSEducation & Experience Bachelor's degree (BA/BS/BSW) required. Experience working with at-risk youth preferred. Skills & Abilities Ability to read and interpret case notes, treatment plans, and protocols. Strong writing and documentation skills. Effective in one-on-one and small group communication. Basic math skills (fractions, decimals, percentages). Ability to problem-solve in non-standardized, fast-paced situations. Understanding of Aunt Martha's PDSA (Plan, Do, Study, Act) improvement model. Other Requirements Must be available for evenings, weekends, and flexible on-call scheduling. Must transport clients using a personal vehicle. Must maintain a valid Illinois driver's license and automobile insurance. Ability to accept and integrate feedback. CLIENT POPULATIONS SERVED May include: Runaways / Lockouts Youth experiencing abuse, neglect, homelessness Pregnant/parenting youth Youth with cognitive delays or mental health needs Youth exhibiting physical, verbal, or sexual aggression Delinquency-involved youth Individuals with physical disabilities Ages Served: 0-21+ PHYSICAL DEMANDS Regular sitting, standing, walking, speaking, and hearing. Occasional stooping, kneeling, crouching, or crawling. Ability to lift/move up to 50 lbs. Requires adequate vision for assessment and documentation. WORK ENVIRONMENT Field-based role with frequent travel to crisis locations. Occasional exposure to outdoor and variable conditions. Moderate noise levels. COMPENSATION AND BENEFITS On-Call / Per-Event Compensation: The rates range between $50 - $120 per shift Shifts/Hours- Weekdays (5:00 PM - 8:00 AM): Weekends (8:00 AM - 8:00 PM): Health, Dental, and Vision Insurance Disability & Life Insurance Paid Vacation, Sick Days, and Holidays Retirement Plan Employee Assistance Program (EAP) Employee Discounts on services such as cell phones, restaurants, and more 5:00p - 8:00a WeekDays 8:00a - 8:00p Weekends

After Hours Crisis Responder Division: Integrated Community Based Services (ICBS) Department: Comprehensive Community Based Youth Services (CCBYS) Reports To: After-Hours Crisis Supervisor Openings- 2 SUMMARY The After Hours Crisis Responder provides immediate, in-person crisis intervention services to youth who are runaways, locked out, unable to safely return home, or in circumstances posing substantial or immediate danger. The goal is crisis stabilization, safety planning, diversion from juvenile justice involvement, and support in reunification or short-term placement when needed. This role requires strong judgment, calm decision-making, and the ability to respond effectively in fast-moving, high-pressure situations while maintaining professionalism, empathy, and adherence to agency protocols. ESSENTIAL DUTIES AND RESPONSIBILITIES Respond to referring sources (police, hospitals, schools, etc.) by phone within 15 minutes and arrive on-site within 60 minutes (urban) or 90 minutes (rural). Serve as the designated crisis responder for LAN regions including Kankakee, Vermillion, Will/Grundy, Kane/Kendall, and South & West Cook. Complete the Crisis Intervention Intake Packet during each crisis encounter. Document all crisis activity in CareLogic within two hours of response. Facilitate family reunification, family-generated placement, or short-term agency placement as appropriate. Obtain approval from the After-Hours Crisis Supervisor before any placement occurs. Provide linkages, referrals, and resource coordination based on youth and family needs. Remain accessible by cell phone throughout scheduled shifts. Submit mileage, time sheets, and required documentation per agency protocols. Participate in individual and group supervision, team meetings, and program meetings. Follow Illinois mandated reporting requirements. Complete all Federal, DHS, Agency Core Curriculum, and Mandated Reporter trainings. Provide services to program clients throughout the full on-call shift. Perform additional duties as assigned. TRAUMA-INFORMED CARE EXPECTATIONS All services are grounded in a trauma-informed framework emphasizing: Safety Self-Regulation Supportiveness Strengths-Based Engagement Self-Care Additionally incorporates the 7 Essential Ingredients (7ei): Prevalence, Impact, Perspective Shift, Regulation, Relationship, Reason to Be, and Caregiver Capacity. QUALIFICATIONSEducation & Experience Bachelor's degree (BA/BS/BSW) required. Experience working with at-risk youth preferred. Skills & Abilities Ability to read and interpret case notes, treatment plans, and protocols. Strong writing and documentation skills. Effective in one-on-one and small group communication. Basic math skills (fractions, decimals, percentages). Ability to problem-solve in non-standardized, fast-paced situations. Understanding of Aunt Martha's PDSA (Plan, Do, Study, Act) improvement model. Other Requirements Must be available for evenings, weekends, and flexible on-call scheduling. Must transport clients using a personal vehicle. Must maintain a valid Illinois driver's license and automobile insurance. Ability to accept and integrate feedback. CLIENT POPULATIONS SERVED May include: Runaways / Lockouts Youth experiencing abuse, neglect, homelessness Pregnant/parenting youth Youth with cognitive delays or mental health needs Youth exhibiting physical, verbal, or sexual aggression Delinquency-involved youth Individuals with physical disabilities Ages Served: 0-21+ PHYSICAL DEMANDS Regular sitting, standing, walking, speaking, and hearing. Occasional stooping, kneeling, crouching, or crawling. Ability to lift/move up to 50 lbs. Requires adequate vision for assessment and documentation. WORK ENVIRONMENT Field-based role with frequent travel to crisis locations. Occasional exposure to outdoor and variable conditions. Moderate noise levels. COMPENSATION AND BENEFITS On-Call / Per-Event Compensation: The rates range between $50 - $120 per shift Shifts/Hours- Weekdays (5:00 PM - 8:00 AM): Weekends (8:00 AM - 8:00 PM): Health, Dental, and Vision Insurance Disability & Life Insurance Paid Vacation, Sick Days, and Holidays Retirement Plan Employee Assistance Program (EAP) Employee Discounts on services such as cell phones, restaurants, and more 5:00p - 8:00a Week Days 8:00a - 8:00p Weekends

Job DescriptionPosition Title: After Hours Crisis Responder Division: Integrated Community Based Services (ICBS) Department: Comprehensive Community Based Youth Services (CCBYS) Reports To: After-Hours Crisis Supervisor Openings- 2 Location: Park Forest, IL SUMMARY The After Hours Crisis Responder provides immediate, in-person crisis intervention services to youth who are runaways, locked out, unable to safely return home, or in circumstances posing substantial or immediate danger. The goal is crisis stabilization, safety planning, diversion from juvenile justice involvement, and support in reunification or short-term placement when needed. This role requires strong judgment, calm decision-making, and the ability to respond effectively in fast-moving, high-pressure situations while maintaining professionalism, empathy, and adherence to agency protocols. ESSENTIAL DUTIES AND RESPONSIBILITIES Respond to referring sources (police, hospitals, schools, etc.) by phone within 15 minutes and arrive on-site within 60 minutes (urban) or 90 minutes (rural). Serve as the designated crisis responder for LAN regions including Kankakee, Vermillion, Will/Grundy, Kane/Kendall, and South & West Cook. Complete the Crisis Intervention Intake Packet during each crisis encounter. Document all crisis activity in CareLogic within two hours of response. Facilitate family reunification, family-generated placement, or short-term agency placement as appropriate. Obtain approval from the After-Hours Crisis Supervisor before any placement occurs. Provide linkages, referrals, and resource coordination based on youth and family needs. Remain accessible by cell phone throughout scheduled shifts. Submit mileage, time sheets, and required documentation per agency protocols. Participate in individual and group supervision, team meetings, and program meetings. Follow Illinois mandated reporting requirements. Complete all Federal, DHS, Agency Core Curriculum, and Mandated Reporter trainings. Provide services to program clients throughout the full on-call shift. Perform additional duties as assigned. TRAUMA-INFORMED CARE EXPECTATIONS All services are grounded in a trauma-informed framework emphasizing: Safety Self-Regulation Supportiveness Strengths-Based Engagement Self-Care Additionally incorporates the 7 Essential Ingredients (7ei): Prevalence, Impact, Perspective Shift, Regulation, Relationship, Reason to Be, and Caregiver Capacity. QUALIFICATIONSEducation & Experience Bachelor's degree (BA/BS/BSW) required. Experience working with at-risk youth preferred. Skills & Abilities Ability to read and interpret case notes, treatment plans, and protocols. Strong writing and documentation skills. Effective in one-on-one and small group communication. Basic math skills (fractions, decimals, percentages). Ability to problem-solve in non-standardized, fast-paced situations. Understanding of Aunt Martha's PDSA (Plan, Do, Study, Act) improvement model. Other Requirements Must be available for evenings, weekends, and flexible on-call scheduling. Must transport clients using a personal vehicle. Must maintain a valid Illinois driver's license and automobile insurance. Ability to accept and integrate feedback. CLIENT POPULATIONS SERVED May include: Runaways / Lockouts Youth experiencing abuse, neglect, homelessness Pregnant/parenting youth Youth with cognitive delays or mental health needs Youth exhibiting physical, verbal, or sexual aggression Delinquency-involved youth Individuals with physical disabilities Ages Served: 0-21+ PHYSICAL DEMANDS Regular sitting, standing, walking, speaking, and hearing. Occasional stooping, kneeling, crouching, or crawling. Ability to lift/move up to 50 lbs. Requires adequate vision for assessment and documentation. WORK ENVIRONMENT Field-based role with frequent travel to crisis locations. Occasional exposure to outdoor and variable conditions. Moderate noise levels. COMPENSATION AND BENEFITS On-Call / Per-Event Compensation: The rates range between $50 - $120 per shift Shifts/Hours- Weekdays (5:00 PM - 8:00 AM): Weekends (8:00 AM - 8:00 PM): Health, Dental, and Vision Insurance Disability & Life Insurance Paid Vacation, Sick Days, and Holidays Retirement Plan Employee Assistance Program (EAP) Employee Discounts on services such as cell phones, restaurants, and more 5:00p - 8:00a Week Days 8:00a - 8:00p Weekends

After Hours Crisis Responder Division: Integrated Community Based Services (ICBS) Department: Comprehensive Community Based Youth Services (CCBYS) Reports To: After-Hours Crisis Supervisor Openings- 2 for each location SUMMARY The After Hours Crisis Responder provides immediate, in-person crisis intervention services to youth who are runaways, locked out, unable to safely return home, or in circumstances posing substantial or immediate danger. The goal is crisis stabilization, safety planning, diversion from juvenile justice involvement, and support in reunification or short-term placement when needed. This role requires strong judgment, calm decision-making, and the ability to respond effectively in fast-moving, high-pressure situations while maintaining professionalism, empathy, and adherence to agency protocols. ESSENTIAL DUTIES AND RESPONSIBILITIES Respond to referring sources (police, hospitals, schools, etc.) by phone within 15 minutes and arrive on-site within 60 minutes (urban) or 90 minutes (rural). Serve as the designated crisis responder for LAN regions including Kankakee, Vermillion, Will/Grundy, Kane/Kendall, and South & West Cook. Complete the Crisis Intervention Intake Packet during each crisis encounter. Document all crisis activity in CareLogic within two hours of response. Facilitate family reunification, family-generated placement, or short-term agency placement as appropriate. Obtain approval from the After-Hours Crisis Supervisor before any placement occurs. Provide linkages, referrals, and resource coordination based on youth and family needs. Remain accessible by cell phone throughout scheduled shifts. Submit mileage, time sheets, and required documentation per agency protocols. Participate in individual and group supervision, team meetings, and program meetings. Follow Illinois mandated reporting requirements. Complete all Federal, DHS, Agency Core Curriculum, and Mandated Reporter trainings. Provide services to program clients throughout the full on-call shift. Perform additional duties as assigned. TRAUMA-INFORMED CARE EXPECTATIONS All services are grounded in a trauma-informed framework emphasizing: Safety Self-Regulation Supportiveness Strengths-Based Engagement Self-Care Additionally incorporates the 7 Essential Ingredients (7ei): Prevalence, Impact, Perspective Shift, Regulation, Relationship, Reason to Be, and Caregiver Capacity. QUALIFICATIONSEducation & Experience Bachelor's degree (BA/BS/BSW) required. Experience working with at-risk youth preferred. Skills & Abilities Ability to read and interpret case notes, treatment plans, and protocols. Strong writing and documentation skills. Effective in one-on-one and small group communication. Basic math skills (fractions, decimals, percentages). Ability to problem-solve in non-standardized, fast-paced situations. Understanding of Aunt Martha's PDSA (Plan, Do, Study, Act) improvement model. Other Requirements Must be available for evenings, weekends, and flexible on-call scheduling. Must transport clients using a personal vehicle. Must maintain a valid Illinois driver's license and automobile insurance. Ability to accept and integrate feedback. CLIENT POPULATIONS SERVED May include: Runaways / Lockouts Youth experiencing abuse, neglect, homelessness Pregnant/parenting youth Youth with cognitive delays or mental health needs Youth exhibiting physical, verbal, or sexual aggression Delinquency-involved youth Individuals with physical disabilities Ages Served: 0-21+ PHYSICAL DEMANDS Regular sitting, standing, walking, speaking, and hearing. Occasional stooping, kneeling, crouching, or crawling. Ability to lift/move up to 50 lbs. Requires adequate vision for assessment and documentation. WORK ENVIRONMENT Field-based role with frequent travel to crisis locations. Occasional exposure to outdoor and variable conditions. Moderate noise levels. COMPENSATION AND BENEFITS On-Call / Per-Event Compensation: The rates range between $50 - $120 per shift Shifts/Hours- Weekdays (5:00 PM - 8:00 AM): Weekends (8:00 AM - 8:00 PM): Health, Dental, and Vision Insurance Disability & Life Insurance Paid Vacation, Sick Days, and Holidays Retirement Plan Employee Assistance Program (EAP) Employee Discounts on services such as cell phones, restaurants, and more 5:00p - 8:00a WeekDays 8:00a - 8:00p Weekends

Job DescriptionPosition Title: After Hours Crisis Responder Division: Integrated Community Based Services (ICBS) Department: Comprehensive Community Based Youth Services (CCBYS) Reports To: After-Hours Crisis Supervisor Openings- 2 for each location Location: Kankakee and Danville SUMMARY The After Hours Crisis Responder provides immediate, in-person crisis intervention services to youth who are runaways, locked out, unable to safely return home, or in circumstances posing substantial or immediate danger. The goal is crisis stabilization, safety planning, diversion from juvenile justice involvement, and support in reunification or short-term placement when needed. This role requires strong judgment, calm decision-making, and the ability to respond effectively in fast-moving, high-pressure situations while maintaining professionalism, empathy, and adherence to agency protocols. ESSENTIAL DUTIES AND RESPONSIBILITIES Respond to referring sources (police, hospitals, schools, etc.) by phone within 15 minutes and arrive on-site within 60 minutes (urban) or 90 minutes (rural). Serve as the designated crisis responder for LAN regions including Kankakee, Vermillion, Will/Grundy, Kane/Kendall, and South & West Cook. Complete the Crisis Intervention Intake Packet during each crisis encounter. Document all crisis activity in CareLogic within two hours of response. Facilitate family reunification, family-generated placement, or short-term agency placement as appropriate. Obtain approval from the After-Hours Crisis Supervisor before any placement occurs. Provide linkages, referrals, and resource coordination based on youth and family needs. Remain accessible by cell phone throughout scheduled shifts. Submit mileage, time sheets, and required documentation per agency protocols. Participate in individual and group supervision, team meetings, and program meetings. Follow Illinois mandated reporting requirements. Complete all Federal, DHS, Agency Core Curriculum, and Mandated Reporter trainings. Provide services to program clients throughout the full on-call shift. Perform additional duties as assigned. TRAUMA-INFORMED CARE EXPECTATIONS All services are grounded in a trauma-informed framework emphasizing: Safety Self-Regulation Supportiveness Strengths-Based Engagement Self-Care Additionally incorporates the 7 Essential Ingredients (7ei): Prevalence, Impact, Perspective Shift, Regulation, Relationship, Reason to Be, and Caregiver Capacity. QUALIFICATIONSEducation & Experience Bachelor's degree (BA/BS/BSW) required. Experience working with at-risk youth preferred. Skills & Abilities Ability to read and interpret case notes, treatment plans, and protocols. Strong writing and documentation skills. Effective in one-on-one and small group communication. Basic math skills (fractions, decimals, percentages). Ability to problem-solve in non-standardized, fast-paced situations. Understanding of Aunt Martha's PDSA (Plan, Do, Study, Act) improvement model. Other Requirements Must be available for evenings, weekends, and flexible on-call scheduling. Must transport clients using a personal vehicle. Must maintain a valid Illinois driver's license and automobile insurance. Ability to accept and integrate feedback. CLIENT POPULATIONS SERVED May include: Runaways / Lockouts Youth experiencing abuse, neglect, homelessness Pregnant/parenting youth Youth with cognitive delays or mental health needs Youth exhibiting physical, verbal, or sexual aggression Delinquency-involved youth Individuals with physical disabilities Ages Served: 0-21+ PHYSICAL DEMANDS Regular sitting, standing, walking, speaking, and hearing. Occasional stooping, kneeling, crouching, or crawling. Ability to lift/move up to 50 lbs. Requires adequate vision for assessment and documentation. WORK ENVIRONMENT Field-based role with frequent travel to crisis locations. Occasional exposure to outdoor and variable conditions. Moderate noise levels. COMPENSATION AND BENEFITS On-Call / Per-Event Compensation: The rates range between $50 - $120 per shift Shifts/Hours- Weekdays (5:00 PM - 8:00 AM): Weekends (8:00 AM - 8:00 PM): Health, Dental, and Vision Insurance Disability & Life Insurance Paid Vacation, Sick Days, and Holidays Retirement Plan Employee Assistance Program (EAP) Employee Discounts on services such as cell phones, restaurants, and more 5:00p - 8:00a WeekDays 8:00a - 8:00p Weekends