Technical Product Manager jobs at Aurora - 368 jobs

About Alton ALTON Industry Ltd Group is one of the leading providers of consumer and commercial vacuums and air compressors, along with floor care and other programs globally. Employing over 1,500 people with operations in Asia, Europe, and North America, we develop and manufacture high-performance products for multiple markets. Our products can be found in every major retailer throughout the world. We build for some of the best private brands in the industry, including licensed programs, and the company has experienced significant growth. We are searching for talented individuals to join the team based in our West Chicago, IL office. Position Summary The Product Manager will play a key role in coordinating product activities across the organization. This role includes managing stage-gate tracking, ensuring product information and specifications are accurate, and working with both domestic sales teams and international product management to support successful product launches. It is a hands-on position that requires close collaboration with Sales, Marketing, Operations, Manufacturing, customers, and license partners. Responsibilities Product Management & Development Track and manage the stage-gate process from concept through launch. Partner with international product teams to define and document product requirements. Ensure product information, specifications, packaging, and requirements are accurate and consistently met. Sales & Customer Support Work with domestic and international sales teams to address product development needs and customer requests. Capture customer feedback and translate into actionable product requirements. Support onboarding of new products by coordinating data, manuals, packaging, and compliance deliverables. Market & Project Management Conduct competitive benchmarking and track industry trends. Provide quarterly market updates, including competitor analysis and new product insights. Maintain product roadmaps and communicate updates on timelines and milestones. Cross-Functional Execution Coordinate with design, engineering, operations, customers, and license partners to ensure feasibility, cost targets, and timely launches. Proof and review manuals, packaging, and marketing content for accuracy. Support trade shows, product demonstrations, and training sessions for internal and external stakeholders. Travel Some domestic and international travel required. Qualifications Bachelor's degree in Business, Marketing, Engineering, or related field. 5-10 years of experience in product management, product development, project management or related field, preferably in a manufacturing setting. Experience in tool, hardware and/or consumer products highly preferred. Strong organizational skills with proven ability to manage multiple projects and timelines. Excellent written and verbal communication skills. Experience working with international teams and manufacturers preferred. Proficiency with MS Office (Excel, PowerPoint, Outlook)

International is seeking a dynamic Procurement Manager to lead the strategic direction and execution of the transmission category across our global product lines. This role is central to shaping supplier partnerships, driving cost optimization, and advancing sustainability initiatives that align with group objectives. We are looking for a leader with deep industry knowledge and the ability to influence stakeholders at every level. You will make an impact by building innovative supplier relationships, transforming processes, and driving long-term value creation. You'll collaborate closely with engineering, legal, and quality teams to mitigate supply risks, enhance product performance, and ensure compliance with international trade, environmental, and ethical sourcing standards. Take the next step in your career and Apply Here! An ideal candidate will have 8+ years of procurement experience in automotive or commercial vehicle manufacturing, proven success in category strategy development and execution, strong executive presence, advanced analytical skills and proficiency in tools like Power BI or Excel and use of CoPilot, experience with sustainability programs and regulatory compliance, excellent communication, time management, and presentation skills. Bachelor's degree required, MBA preferred. Additional Requirements: Qualified candidates, excluding current employees, must be legally authorized on an unrestricted basis (US Citizen, Legal Permanent Resident, Refugee or Asylee) to be employed in the United States. We do not anticipate providing employment related work sponsorship for this position (e.g., H-1B status) We are an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Jobs for Humanity is partnering with Empower to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located. Company Name: Empower Job Description Grow your career with a growing organization Whether they're helping people reach their long-term financial goals or providing personal wealth management strategies, every associate contributes to changing the lives of those we serve for the better. When it comes to job satisfaction, that's hard to beat. And from a personal satisfaction perspective, you'll enjoy the freedom to support causes that matter to you and experience a truly inclusive work environment. Your future starts now. VP of Product Management, Investment Products About Empower Empower, a leader in financial planning, investing, and advice, is dedicated to creating financial freedom through people and technology. It administers approximately $1.4 trillion in assets for more than 18+ million retirement plan participants and is the nation's second-largest retirement plan recordkeeper by total participants. A year ago, they announced their ambitious expansion in consumer wealth management with the launch of its Personal Wealth division to make money management simpler, clearer, and more accessible. This included the acquisition of market leader, Personal Capital. With $1.4T in defined contribution assets under administration, the strategic move is the next step in the company's evolution following its acquisition of pioneering digital wealth manager Personal Capital in 2020. A challenger brand focused on improving how people plan, save, and invest, Empower rapidly scaled to serve over 18 million Americans through the combination of Great-West Financial, J.P. Morgan Retirement Plan Services, Putnam Investments, and purchases of the MassMutual and Prudential Financial retirement businesses. A financial solutions provider, Empower continues to expand its offerings to meet the needs of individuals and employers, and through partnerships with independent financial advisors. The role As a VP of Product Management, you will lead our Investment Products team, creating a strategy and experience that redefines what consumers expect in financial services and gives consumers the confidence and trust to achieve their short-term and long-term financial goals. This talented leader and group product manager has a strong track record in product management, brings creativity and humility, product sense and analytical skill, leadership, and ability to collaborate. Today our core investing products includes Personal Strategy, Premier, and Cash and scope that includes the investing experience (e.g., strategy, trading, allocations, etc.), account servicing, and other core product capabilities we offer (e.g., tax loss harvesting) or should be offering our customers in the future. You will report to the Head of Product, Wealth Management and lead an ambitious product team that has experience with industry leaders, early-stage startups, tech leaders (e.g., Google, Meta), and is tasked with the unique opportunity of defining and delivering the end consumer experience across our retirement and personal wealth businesses. What you will do Set an ambitious, inspiring product vision that identifies product opportunities that will have the biggest consumer impact, helping our end customers achieve their financial goals. Build and lead a product team tasked with delivering against our core investment product strategy and goals. Define OKRs that drive our backlog and focus. Bring clarity and structure to ambiguous opportunities. Recruit and team of strong product managers and help build a culture of taking the ownership, challenging the status quo, and driving to outcomes. Partner closely with senior engineering, design, and marketing team to ensure we're removing delivery barriers, improving our speed to marketing, and challenging the status quo. Influence senior leadership and stakeholders to drive buy-in and consensus. Evangelize Empower's business goals and continue to challenge the team on whether we're focused on the initiatives that will drive the biggest customer impact and business impact. Constantly challenge the status quo and identify opportunities to move faster and more efficiently. What you will bring 15+ years of experience leading major (digital) direct-to-consumer products and working collaboratively with engineering, design, and research teams. 7+ years leading a team of product managers. Exceptional prioritization and stakeholder management skills, particularly working with compliance/legal partners in a highly regulated industry. Excellent communication skills, storytelling, and organizational skills that instills confidence in senior leaders, cross-functional partners, and peers. Relentless follow through and commitment to do the right through and do what you say. Detail and design oriented; the details really matter to you. Passionate about tackling complicated and impactful customer and business problems. Bachelor's degree or equivalent experience; MBA is a plus. What will set you apart? Success leading complex, cross-functional programs that have made a material impact on the business. Proven track record of leading product teams through the full product life cycle, integrating customer feedback in requirements, driving prioritization, and pre/post-launch execute. Experience in the fintech industry with demonstratable knowledge of industry best practices. ***Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time, including CPT/OPT.*** What we offer you We offer an array of diverse and inclusive benefits regardless of where you are in your career. We believe that providing our employees with the means to lead healthy balanced lives results in the best possible work performance. Medical, dental, vision and life insurance Retirement savings - 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup Tuition reimbursement up to $5,250/year Business-casual environment that includes the option to wear jeans Generous paid time off upon hire - including a paid time off program plus ten paid company holidays and three floating holidays each calendar year Paid volunteer time - 16 hours per calendar year Leave of absence programs - including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA) Business Resource Groups (BRGs) - internal networks that rally around common interest, experiences and identities such as race, ethnicity, gender, ability, military status and sexual orientation. BRGs play a vital role in educating and engaging our people and advancing our business priorities. Base Salary Range $202,600.00 - $293,800.00 The salary range above shows the typical minimum to maximum base salary range for this position in the location listed. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation offered may vary from posted hiring range based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Equal opportunity employer • Drug-free workplace We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age (40 and over), race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law. ***For remote and hybrid positions you will be required to provide reliable high-speed internet with a wired connection as well as a place in your home to work with limited disruption. You must have reliable connectivity from an internet service provider that is fiber, cable or DSL internet. Other necessary computer equipment, will be provided. You may be required to work in the office if you do not have an adequate home work environment and the required internet connection.*** Want the latest money news and views shaping how we live, work and play? Sign up for Empower's free new

Founded in 2018, Quince was built to challenge the idea that nice things have to cost a lot. Our mission is simple: to make really high quality essentials for really low prices, produced fairly and sustainably. We believe everyone deserves exceptional craftsmanship and timeless design without the traditional markups. Quince is a direct-to-consumer (DTC) model that cuts out middlemen and leverages just-in-time manufacturing to minimize waste and maximize value. Quince is a tech company disrupting the retail industry by putting AI, analytics and automation at the center of everything we do. Our unwavering commitment to excellence and company values guide our teams and actions: * Customer First: We prioritize customer satisfaction in every decision. * High Quality: True quality means premium materials and rigorous production standards you can feel good about. * Essential Design: We focus on timeless, functional essentials instead of chasing trends. * Always a Better Deal: Innovation and transparency ensure value for both customers and partners. * Social & Environmental Responsibility: We commit to sustainable materials, ethical production, and fair wages. Quince partners with world-class manufacturers across the globe and serves millions of customers. With strong investor backing and a focus on sustainable growth, we are a company that is rapidly scaling while maintaining a commitment to quality, simplicity, and radical price transparency. OUR TEAM AND SUCCESS At Quince, you will be part of a high-performing team that is redefining what quality, value, and sustainability mean in modern retail. We are a destination for builders, innovators, and operators to come together and challenge the status quo. Our collective ambition is bold. We are creating an entirely new category and customer experience - one that democratizes luxury and provides high quality products at radically low prices. That mission demands a world-class team committed to excellence. If you are motivated by impact, growth, and purpose, you will find a strong sense of belonging at Quince. THE ROLE Principal Product Manager, Recommendation The ideal candidate thrives in a fast-paced, performance-driven environment and will be responsible for delivering a differentiated product that addresses a clear customer need and represents a viable business opportunity. You will work alongside our team of world class product managers, engineers, designers and data scientists to drive the recommendation platform across the consumer experience from the moment a customer lands on Quince to post-checkout and everything in between including lifecycle touchpoints. Responsibilities * Define the recommendations strategy balancing short term needs with long term differentiation * Define and monitor KPIs, making quick adjustments to ensure strong performance * Build our recommendations platform enabling personalization across all storefront and lifecycle touch points * Work cross-functionally with design, creative, data science, and engineering to prioritize and deliver outstanding customer experiences * Oversee UAT and signoff for all recommendation models and experiences launched to production * Plan and manage a roadmap of constant A/B testing to optimize key metrics Qualifications Required: * Overall 8+ years of product experience with at least 4 years working closely with a data science team in the consumer space * Masters degree in a technical or analytical discipline (or equivalent experience) * Experience leading a recommendations or search service * Track record of outsized impact and career growth in prior roles * Proven ability to influence cross-functional teams without formal authority * Demonstrated success in defining and launching excellent products * Excellent written and verbal communication skills * Passion to answer Product/Engineering questions with data * Hybrid Schedule: 3 days in our Palo Alto office (Mon, Thurs, Fri) Preferred: * Generated and optimized creative content in production setting * Personalized customer experience across multiple channels * Demonstrated experience applying AI tools * Excited by super-IC role with broad scope and impact, enabled by AI All posted ranges are reflective of base salary and may vary depending upon experience level and location. Bonus and equity may also be provided for eligible roles. Pay Range $200,000-$240,000 USD WHY QUINCE? Joining Quince means being part of a mission-driven team reshaping retail. You will work alongside talented colleagues, tackle meaningful challenges, and contribute to building a more sustainable, accessible future for customers and partners alike. EQUAL OPPORTUNITY & HIRING INTEGRITY Quince provides equal employment opportunities to all employees and applications for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran or military status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Quince is committed to providing reasonable accommodations to qualified individuals with disabilities. If you need a reasonable accommodation to complete your application or to perform the essential functions of a role at Quince, please let us know by completing this accommodation form. We review all requests individually and will work with you to determine appropriate accommodations on a case-by-case basis. Employment is contingent upon successful completion of a background check. Quince will conduct background checks in compliance with applicable federal, state, and local laws. Security Advisory: Beware of Frauds At Quince, we're dedicated to recruiting top talent who share our drive for innovation. To safeguard candidates, Quince emphasizes legitimate recruitment practices. Initial communication is primarily via official Quince email addresses and LinkedIn; beware of deviations. Personal data and sensitive information will not be solicited during the application phase. Interviews are conducted via phone, in person, or through the approved platforms Google Meets or Zoom-never via messaging apps or other calling services. Offers are merit-based, communicated verbally, and followed up in writing. If personal information is requested to initiate the hiring process, rest assured it will be through secure and protected means.

ABOUT QUINCE Founded in 2018, Quince was built to challenge the idea that nice things have to cost a lot. Our mission is simple: to make really high quality essentials for really low prices, produced fairly and sustainably. We believe everyone deserves exceptional craftsmanship and timeless design without the traditional markups. Quince is a direct-to-consumer (DTC) model that cuts out middlemen and leverages just-in-time manufacturing to minimize waste and maximize value. Quince is a tech company disrupting the retail industry by putting AI, analytics and automation at the center of everything we do. Our unwavering commitment to excellence and company values guide our teams and actions: Customer First: We prioritize customer satisfaction in every decision. High Quality: True quality means premium materials and rigorous production standards you can feel good about. Essential Design: We focus on timeless, functional essentials instead of chasing trends. Always a Better Deal: Innovation and transparency ensure value for both customers and partners. Social & Environmental Responsibility: We commit to sustainable materials, ethical production, and fair wages. Quince partners with world-class manufacturers across the globe and serves millions of customers. With strong investor backing and a focus on sustainable growth, we are a company that is rapidly scaling while maintaining a commitment to quality, simplicity, and radical price transparency. OUR TEAM AND SUCCESS At Quince, you will be part of a high-performing team that is redefining what quality, value, and sustainability mean in modern retail. We are a destination for builders, innovators, and operators to come together and challenge the status quo. Our collective ambition is bold. We are creating an entirely new category and customer experience - one that democratizes luxury and provides high quality products at radically low prices. That mission demands a world-class team committed to excellence. If you are motivated by impact, growth, and purpose, you will find a strong sense of belonging at Quince. THE ROLE Principal Product Manager, Recommendation The ideal candidate thrives in a fast-paced, performance-driven environment and will be responsible for delivering a differentiated product that addresses a clear customer need and represents a viable business opportunity. You will work alongside our team of world class product managers, engineers, designers and data scientists to drive the recommendation platform across the consumer experience from the moment a customer lands on Quince to post-checkout and everything in between including lifecycle touchpoints. Responsibilities Define the recommendations strategy balancing short term needs with long term differentiation Define and monitor KPIs, making quick adjustments to ensure strong performance Build our recommendations platform enabling personalization across all storefront and lifecycle touch points Work cross-functionally with design, creative, data science, and engineering to prioritize and deliver outstanding customer experiences Oversee UAT and signoff for all recommendation models and experiences launched to production Plan and manage a roadmap of constant A/B testing to optimize key metrics Qualifications Required: Overall 8+ years of product experience with at least 4 years working closely with a data science team in the consumer space Masters degree in a technical or analytical discipline (or equivalent experience) Experience leading a recommendations or search service Track record of outsized impact and career growth in prior roles Proven ability to influence cross-functional teams without formal authority Demonstrated success in defining and launching excellent products Excellent written and verbal communication skills Passion to answer Product/Engineering questions with data Hybrid Schedule: 3 days in our Palo Alto office (Mon, Thurs, Fri) Preferred: Generated and optimized creative content in production setting Personalized customer experience across multiple channels Demonstrated experience applying AI tools Excited by super-IC role with broad scope and impact, enabled by AI All posted ranges are reflective of base salary and may vary depending upon experience level and location. Bonus and equity may also be provided for eligible roles. Pay Range$200,000-$240,000 USD WHY QUINCE? Joining Quince means being part of a mission-driven team reshaping retail. You will work alongside talented colleagues, tackle meaningful challenges, and contribute to building a more sustainable, accessible future for customers and partners alike. EQUAL OPPORTUNITY & HIRING INTEGRITY Quince provides equal employment opportunities to all employees and applications for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran or military status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Quince is committed to providing reasonable accommodations to qualified individuals with disabilities. If you need a reasonable accommodation to complete your application or to perform the essential functions of a role at Quince, please let us know by completing this accommodation form. We review all requests individually and will work with you to determine appropriate accommodations on a case-by-case basis. Employment is contingent upon successful completion of a background check. Quince will conduct background checks in compliance with applicable federal, state, and local laws. Security Advisory: Beware of Frauds At Quince, we're dedicated to recruiting top talent who share our drive for innovation. To safeguard candidates, Quince emphasizes legitimate recruitment practices. Initial communication is primarily via official Quince email addresses and LinkedIn; beware of deviations. Personal data and sensitive information will not be solicited during the application phase. Interviews are conducted via phone, in person, or through the approved platforms Google Meets or Zoom-never via messaging apps or other calling services. Offers are merit-based, communicated verbally, and followed up in writing. If personal information is requested to initiate the hiring process, rest assured it will be through secure and protected means.

WHO WE ARELindblad Expeditions is a true pioneer in Expedition Travel. From taking the first citizen explorers to Antarctica in 1966, opening the Galapagos and Easter Island to tourism in 1967, leading the first tourist expedition through the Northwest Passage in 1984, and launching our innovative partnership with National Geographic in 2004, we're now taking almost 30,000 guests a year to some of the world's most remote and pristine locations on our fleet of 23 ships, and are committed to ensuring our guests experience the “Exhilaration of Discovery”. JOB SUMMARYJoin us as a Product Manager, Voyage (VPM), where you will play a pivotal role in shaping unforgettable travel experiences rooted in the company's legacy of responsible exploration. This position is at the heart of Lindblad's best-in-class expeditions, overseeing the entire voyage experience from embarkation to disembarkation. You'll be responsible for the conceptualization, creation, budgeting, management, and execution of every aspect of the voyage, including onboard programming, transportation, accommodations, meals, and immersive tours. In this dynamic role, you will collaborate closely with a diverse array of internal and external stakeholders, ensuring that every guest enjoys a seamless and enriching experience while driving revenue growth. Your efforts will not only enhance our operational excellence across all programs but will also elevate our brand, making each journey truly memorable. ESSENTIAL DUTIES To perform this job successfully, the employee must be able to perform each essential duty satisfactorily on a determined timeline. Additional duties may be added or assigned at any time. Duties listed below are in the context of the voyage portion of the expeditions.VOYAGE DEPLOYMENT Collaborate with appropriate field staff, Product Managers - Pre & Post Experience, Marketing Managers, and other internal and external partners to create exemplary programming with compelling, marketable themes and bring those programs to market based on a launch schedule Collaborate with Sales and Marketing to articulate unique voyage selling propositions and review and approve relevant content Lead sales presentations and effectively convey the unique selling points of voyage experience Create paid shore excursions as appropriate to augment included experiences and generate additional revenue Collaborate with National Geographic Expeditions staff to bring the NGE name and experience into voyage programming Seek opportunities to build experiences with LEX-NG Fund supported projects and/or individuals into voyage offerings Collaborate with Sr. Management on annual deployments and deployment changes Maintain a deep knowledge of permitting compliance laws and regulations, collaborating with the marine and port operations team to ensure voyages comply with these considerations. Collaborate with the Marine Department to create and maintain voyage sailing schedules (aka “technicals”) Develop community/industry relationships and partnerships that add value to the guest experience and maintain a positive brand relationship in the areas we operate Communicate environmental and social/community impacts and opportunities tied to voyage activities with LEX CES Team at regular intervals to elevate companywide awareness and strengthen the company's commitment to responsible exploration Ensure deadlines are met as determined by the Operations Calendar VOYAGE EXECUTION Create and provide timely manifests with necessary information for voyage and land providers Create and distribute working itineraries with operational instructions, contact information and other essential information to execute the voyage to the highest standards Maintain contact with the field and assist as appropriate Maintain voyage P&L and ensure voyages operate within budget, while optimizing profitability. ADMINISTRATION Negotiate favorable voyage land costs and create voyage land costs budget Review, process, and reconcile invoices for voyage costs In cooperation with the Guest Communications Department, create and ensure the accuracy of final voyage documents Create and maintain internal documents and systems to ensure accuracy for users. Work with a cross-departmental team to support all operational aspects in any contingency or emergency Review booking and pacing to work with Marketing and Sales to address shortfalls and ensure maximized revenue. QUALITY ASSURANCE Review and respond to various reports and implement action plans where necessary. Own voyage experience guest scores. RESEARCH AND FIELD WORK Seek continual improvement of geographical knowledge, representing your assigned regions and programs as a subject matter expert Visit and liaise with ship personnel, field staff, local vendors, local guides, conduct site inspections, and gather other appropriate on-site field information as necessary Conduct training with field staff, local guides, and other appropriate field personnel Have deep knowledge of the competitive market to collaborate with Marketing to ensure voyages are competitive in terms of experience, price, and other relevant aspects. Represent the organization in regional associations, such as IAATO and AECO, as necessary At all trainings and events, be equipped with current knowledge and examples of the company's environmental and social/community impact programs, and prepared to share this knowledge with others who represent our brand MINIMUM REQUIREMENTS Education: Bachelor's degree in business, Hospitality, Tourism, or a related field or equivalent industry experience. Experience: At least 3 years of experience in voyage development, travel planning, or a similar role. Experience in developing sales presentations and marketing strategies. Knowledge: Basic understanding of permitting compliance laws and regulations related to maritime operations. Familiarity with budgeting and financial management. Skills: Strong communication and negotiation skills. Ability to work collaboratively with cross-functional teams. Exceptional analytical skills with experience in financial reporting and analysis. Strong leadership and training abilities to guide field staff and local vendors. Technical Proficiency: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and experience with project management tools. PREFERRED QUALIFICATIONS Education: Master's degree in business administration, Tourism Management, or a related field. Experience: 5+ years of experience in voyage development or similar roles within the travel or expedition industry. Proven track record of successful project management and execution. Knowledge: In-depth knowledge of geographical regions relevant to the company's voyages. Comprehensive understanding of competitive market positioning and pricing strategies. Technical Proficiency: Advanced proficiency in accounting software and CRM systems. Familiarity with industry-specific software for itinerary planning and management. PHYSICAL REQUIREMENTS While performing the duties of this job, the employee is frequently required to sit, talk, and hear. The employee will also be required to write and type. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Ability to and willingness to travel. DISCLAIMER STATEMENT This job description is intended only to describe the general nature and level of work being performed by an incumbent in this position. It is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills or abilities required of persons so classified or assigned.

WHO WE ARELindblad Expeditions is a pioneer in the Expedition Travel space, with a legacy of exploration and discovery spanning decades. From taking the first citizen explorers to Antarctica in 1966, to opening the Galápagos and Easter Island to tourism, to launching our innovative partnership with National Geographic in 2004, our mission has always been to connect travelers with the world's most extraordinary places. Today, our fleet of 16 ships takes nearly 25,000 guests annually to some of the planet's most remote and pristine locations. At Lindblad Expeditions, we do whatever it takes to ensure our guests experience the “Exhilaration of Discovery.” POSITION SUMMARYIn this dynamic role as our Product Manager, Pre and Post (PPM), you'll be at the forefront of crafting unforgettable experiences by conceptualizing, creating, budgeting, and executing all pre- and post-voyage services. From designing multi-day land extensions to coordinating seamless internal air arrangements, group transfers, and optional hotel nights, your creativity will know no bounds. Put your financial prowess to the test as you closely manage offerings to optimize revenue opportunities. As the first impression for our guests, you will play a crucial role in not only enhancing their journey but also driving revenue and optimizing the overall guest experience. Your contributions will be instrumental in supporting operational excellence across all programs, ensuring that every detail is executed to perfection and rooted in the company's legacy of responsible exploration.ESSENTIAL DUTIES To perform this job successfully, the employee must be able to perform each essential duty satisfactorily on determined timelines. Additional duties may be added or assigned at any time. Duties listed below are in the context of the pre- and post- voyage portion of the expeditions Program Design and Execution Build, price, and execute pre- and post- voyage services, including multi-day land extensions. Work with destination management companies (DMCs) to source, price, and contract services, negotiating favorable rates and ensure top performance. Collaborate with Voyage Product Managers (VPMs) to ensure pre/post programs complement at-sea experiences and avoid overlap. Identify and drive opportunities to increase passenger conversion on land-based add-ons. Own all Pre & Post Experience guest survey scores and implement improvement plans as necessary. Seek opportunities to build experiences with LEX-NG Fund supported projects and/or individuals into voyage offerings At all trainings and events, be equipped with current knowledge and examples of the company's environmental and social/community impact programs, and prepared to share this knowledge with others who represent our brand Air Program Management Determine the need for internal air (commercial or charter) within programs and coordinate with the Procurement team to select and contract preferred air suppliers. Provide clean handoffs to Coordinators, Additional Services (ASCs) for ongoing manifesting and logistics. Hotel & Hospitality Room Coordination Identify programs needing included or additional hotel nights and hospitality rooms and collaborate with Procurement to select properties aligned with LEX standards. Support execution of embark/disembark hospitality services (hospitality room, luggage storage, food & beverage, AV, guides, printouts, etc.). Ground Transportation & Transfers Manage group airport transfers and on-the-ground transportation of all pre- and post-services. Ensure vendor coordination, communication, and alignment with LEX service expectations. Operational Support Develop and maintain arrival/departure guidelines, working itineraries, and LEX rep handbooks. Support Knowledgebase documentation and operational playbooks. Perform Emergency Duty services during select nights and weekends monthly. Revenue Optimization & Budgeting Own pricing and profitability for all PPM services. Collaborate with Marketing and Sales to position offerings for high conversion. Track guest feedback and develop and implement improvements. Collaboration & Communication Serve as geographic or program lead (as needed), working closely with geographically aligned Product Managers, Voyage. Participate in cross-functional briefings and internal stakeholder updates. Lead sales presentations and effectively convey the unique selling points of extensions and additional services. Travel as needed to scout new offerings, manage vendor relationships, and provide training. MINIMUM REQUIREMENTS Education: Bachelor's degree in business, Hospitality, Tourism, or a related field. Experience: Minimum of 3 years in travel program management, preferably in pre- and post-voyage services. Proven experience in budgeting and financial management. Experience in developing sales presentations and marketing strategies. Skills: Strong negotiation skills and experience in vendor contracting. Excellent organizational and project management abilities. Effective written and verbal communication skills. Strong time management skills with the ability to handle multiple tasks, set priorities, and meet deadlines. Self-starter with the ability to self-motivate and work well in a team environment. Industry Knowledge: Familiarity with destination management companies (DMCs) and ground transportation logistics. Understanding of guest service standards and operational excellence. Technical Proficiency: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and experience with project management software. Travel Requirements: Willingness to travel to scout new offerings and manage vendor relationships. Communication Skills: Ability to read, write, and comprehend invoices, contracts, correspondence, and memos in English. Effective communication within and between departments with a professional demeanor. Outstanding relationship management and negotiation skills; additional language skills preferred. PREFERRED QUALIFICATIONS Education: Master's degree in business administration, Tourism Management, or a related field. Experience: 5+ years of experience in voyage development or similar roles within the travel or expedition industry. Experience managing internal/charter air travel programs. Familiarity with DMCs and international vendor contracting. Proven track record of successful project management and execution. Proven track record in increasing conversion or revenue through pre/post programming. Understanding of premium guest experience delivery standards. Knowledge: In-depth knowledge of geographical regions relevant to the company's voyages. Comprehensive understanding of competitive market positioning and pricing strategies. Technical Proficiency: Advanced proficiency in accounting software and CRM systems. Familiarity with industry-specific software for itinerary planning and management. Familiarity with MXP PHYSICAL REQUIREMENTSWhile performing the duties of this job, the employee is frequently required to sit, talk, and hear. The employee will also be required to write and type. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. DISCLAIMER STATEMENTThis job description is intended only to describe the general nature and level of work being performed by an incumbent in this position. It is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills or abilities required of persons so classified or assigned.

WHO WE ARELindblad Expeditions is a pioneer in the Expedition Travel space, with a legacy of exploration and discovery spanning decades. From taking the first citizen explorers to Antarctica in 1966, to opening the Galápagos and Easter Island to tourism, to launching our innovative partnership with National Geographic in 2004, our mission has always been to connect travelers with the world's most extraordinary places. Today, our fleet of 16 ships takes nearly 25,000 guests annually to some of the planet's most remote and pristine locations. At Lindblad Expeditions, we do whatever it takes to ensure our guests experience the “Exhilaration of Discovery.” POSITION SUMMARYIn this dynamic role as our Product Manager, Pre and Post (PPM), you'll be at the forefront of crafting unforgettable experiences by conceptualizing, creating, budgeting, and executing all pre- and post-voyage services. From designing multi-day land extensions to coordinating seamless internal air arrangements, group transfers, and optional hotel nights, your creativity will know no bounds. Put your financial prowess to the test as you closely manage offerings to optimize revenue opportunities. As the first impression for our guests, you will play a crucial role in not only enhancing their journey but also driving revenue and optimizing the overall guest experience. Your contributions will be instrumental in supporting operational excellence across all programs, ensuring that every detail is executed to perfection and rooted in the company's legacy of responsible exploration.ESSENTIAL DUTIES To perform this job successfully, the employee must be able to perform each essential duty satisfactorily on determined timelines. Additional duties may be added or assigned at any time. Duties listed below are in the context of the pre- and post- voyage portion of the expeditions Program Design and Execution Build, price, and execute pre- and post- voyage services, including multi-day land extensions. Work with destination management companies (DMCs) to source, price, and contract services, negotiating favorable rates and ensure top performance. Collaborate with Voyage Product Managers (VPMs) to ensure pre/post programs complement at-sea experiences and avoid overlap. Identify and drive opportunities to increase passenger conversion on land-based add-ons. Own all Pre & Post Experience guest survey scores and implement improvement plans as necessary. Seek opportunities to build experiences with LEX-NG Fund supported projects and/or individuals into voyage offerings At all trainings and events, be equipped with current knowledge and examples of the company's environmental and social/community impact programs, and prepared to share this knowledge with others who represent our brand Air Program Management Determine the need for internal air (commercial or charter) within programs and coordinate with the Procurement team to select and contract preferred air suppliers. Provide clean handoffs to Coordinators, Additional Services (ASCs) for ongoing manifesting and logistics. Hotel & Hospitality Room Coordination Identify programs needing included or additional hotel nights and hospitality rooms and collaborate with Procurement to select properties aligned with LEX standards. Support execution of embark/disembark hospitality services (hospitality room, luggage storage, food & beverage, AV, guides, printouts, etc.). Ground Transportation & Transfers Manage group airport transfers and on-the-ground transportation of all pre- and post-services. Ensure vendor coordination, communication, and alignment with LEX service expectations. Operational Support Develop and maintain arrival/departure guidelines, working itineraries, and LEX rep handbooks. Support Knowledgebase documentation and operational playbooks. Perform Emergency Duty services during select nights and weekends monthly. Revenue Optimization & Budgeting Own pricing and profitability for all PPM services. Collaborate with Marketing and Sales to position offerings for high conversion. Track guest feedback and develop and implement improvements. Collaboration & Communication Serve as geographic or program lead (as needed), working closely with geographically aligned Product Managers, Voyage. Participate in cross-functional briefings and internal stakeholder updates. Lead sales presentations and effectively convey the unique selling points of extensions and additional services. Travel as needed to scout new offerings, manage vendor relationships, and provide training. MINIMUM REQUIREMENTS Education: Bachelor's degree in business, Hospitality, Tourism, or a related field. Experience: Minimum of 3 years in travel program management, preferably in pre- and post-voyage services. Proven experience in budgeting and financial management. Experience in developing sales presentations and marketing strategies. Skills: Strong negotiation skills and experience in vendor contracting. Excellent organizational and project management abilities. Effective written and verbal communication skills. Strong time management skills with the ability to handle multiple tasks, set priorities, and meet deadlines. Self-starter with the ability to self-motivate and work well in a team environment. Industry Knowledge: Familiarity with destination management companies (DMCs) and ground transportation logistics. Understanding of guest service standards and operational excellence. Technical Proficiency: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and experience with project management software. Travel Requirements: Willingness to travel to scout new offerings and manage vendor relationships. Communication Skills: Ability to read, write, and comprehend invoices, contracts, correspondence, and memos in English. Effective communication within and between departments with a professional demeanor. Outstanding relationship management and negotiation skills; additional language skills preferred. PREFERRED QUALIFICATIONS Education: Master's degree in business administration, Tourism Management, or a related field. Experience: 5+ years of experience in voyage development or similar roles within the travel or expedition industry. Experience managing internal/charter air travel programs. Familiarity with DMCs and international vendor contracting. Proven track record of successful project management and execution. Proven track record in increasing conversion or revenue through pre/post programming. Understanding of premium guest experience delivery standards. Knowledge: In-depth knowledge of geographical regions relevant to the company's voyages. Comprehensive understanding of competitive market positioning and pricing strategies. Technical Proficiency: Advanced proficiency in accounting software and CRM systems. Familiarity with industry-specific software for itinerary planning and management. Familiarity with MXP Annual bonus eligibility up to 5%PHYSICAL REQUIREMENTSWhile performing the duties of this job, the employee is frequently required to sit, talk, and hear. The employee will also be required to write and type. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. DISCLAIMER STATEMENTThis job description is intended only to describe the general nature and level of work being performed by an incumbent in this position. It is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills or abilities required of persons so classified or assigned.

WHO WE ARELindblad Expeditions is a true pioneer in Expedition Travel. From taking the first citizen explorers to Antarctica in 1966, opening the Galapagos and Easter Island to tourism in 1967, leading the first tourist expedition through the Northwest Passage in 1984, and launching our innovative partnership with National Geographic in 2004, we're now taking almost 30,000 guests a year to some of the world's most remote and pristine locations on our fleet of 23 ships, and are committed to ensuring our guests experience the “Exhilaration of Discovery”. JOB SUMMARYJoin us as a Product Manager, Voyage (VPM), where you will play a pivotal role in shaping unforgettable travel experiences rooted in the company's legacy of responsible exploration. This position is at the heart of Lindblad's best-in-class expeditions, overseeing the entire voyage experience from embarkation to disembarkation. You'll be responsible for the conceptualization, creation, budgeting, management, and execution of every aspect of the voyage, including onboard programming, transportation, accommodations, meals, and immersive tours. In this dynamic role, you will collaborate closely with a diverse array of internal and external stakeholders, ensuring that every guest enjoys a seamless and enriching experience while driving revenue growth. Your efforts will not only enhance our operational excellence across all programs but will also elevate our brand, making each journey truly memorable. ESSENTIAL DUTIES To perform this job successfully, the employee must be able to perform each essential duty satisfactorily on a determined timeline. Additional duties may be added or assigned at any time. Duties listed below are in the context of the voyage portion of the expeditions.VOYAGE DEPLOYMENT Collaborate with appropriate field staff, Product Managers - Pre & Post Experience, Marketing Managers, and other internal and external partners to create exemplary programming with compelling, marketable themes and bring those programs to market based on a launch schedule Collaborate with Sales and Marketing to articulate unique voyage selling propositions and review and approve relevant content Lead sales presentations and effectively convey the unique selling points of voyage experience Create paid shore excursions as appropriate to augment included experiences and generate additional revenue Collaborate with National Geographic Expeditions staff to bring the NGE name and experience into voyage programming Seek opportunities to build experiences with LEX-NG Fund supported projects and/or individuals into voyage offerings Collaborate with Sr. Management on annual deployments and deployment changes Maintain a deep knowledge of permitting compliance laws and regulations, collaborating with the marine and port operations team to ensure voyages comply with these considerations. Collaborate with the Marine Department to create and maintain voyage sailing schedules (aka “technicals”) Develop community/industry relationships and partnerships that add value to the guest experience and maintain a positive brand relationship in the areas we operate Communicate environmental and social/community impacts and opportunities tied to voyage activities with LEX CES Team at regular intervals to elevate companywide awareness and strengthen the company's commitment to responsible exploration Ensure deadlines are met as determined by the Operations Calendar VOYAGE EXECUTION Create and provide timely manifests with necessary information for voyage and land providers Create and distribute working itineraries with operational instructions, contact information and other essential information to execute the voyage to the highest standards Maintain contact with the field and assist as appropriate Maintain voyage P&L and ensure voyages operate within budget, while optimizing profitability. ADMINISTRATION Negotiate favorable voyage land costs and create voyage land costs budget Review, process, and reconcile invoices for voyage costs In cooperation with the Guest Communications Department, create and ensure the accuracy of final voyage documents Create and maintain internal documents and systems to ensure accuracy for users. Work with a cross-departmental team to support all operational aspects in any contingency or emergency Review booking and pacing to work with Marketing and Sales to address shortfalls and ensure maximized revenue. QUALITY ASSURANCE Review and respond to various reports and implement action plans where necessary. Own voyage experience guest scores. RESEARCH AND FIELD WORK Seek continual improvement of geographical knowledge, representing your assigned regions and programs as a subject matter expert Visit and liaise with ship personnel, field staff, local vendors, local guides, conduct site inspections, and gather other appropriate on-site field information as necessary Conduct training with field staff, local guides, and other appropriate field personnel Have deep knowledge of the competitive market to collaborate with Marketing to ensure voyages are competitive in terms of experience, price, and other relevant aspects. Represent the organization in regional associations, such as IAATO and AECO, as necessary At all trainings and events, be equipped with current knowledge and examples of the company's environmental and social/community impact programs, and prepared to share this knowledge with others who represent our brand MINIMUM REQUIREMENTS Education: Bachelor's degree in business, Hospitality, Tourism, or a related field or equivalent industry experience. Experience: At least 3 years of experience in voyage development, travel planning, or a similar role. Experience in developing sales presentations and marketing strategies. Knowledge: Basic understanding of permitting compliance laws and regulations related to maritime operations. Familiarity with budgeting and financial management. Skills: Strong communication and negotiation skills. Ability to work collaboratively with cross-functional teams. Exceptional analytical skills with experience in financial reporting and analysis. Strong leadership and training abilities to guide field staff and local vendors. Technical Proficiency: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and experience with project management tools. PREFERRED QUALIFICATIONS Education: Master's degree in business administration, Tourism Management, or a related field. Experience: 5+ years of experience in voyage development or similar roles within the travel or expedition industry. Proven track record of successful project management and execution. Knowledge: In-depth knowledge of geographical regions relevant to the company's voyages. Comprehensive understanding of competitive market positioning and pricing strategies. Technical Proficiency: Advanced proficiency in accounting software and CRM systems. Familiarity with industry-specific software for itinerary planning and management. PHYSICAL REQUIREMENTS While performing the duties of this job, the employee is frequently required to sit, talk, and hear. The employee will also be required to write and type. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Ability to and willingness to travel. DISCLAIMER STATEMENT This job description is intended only to describe the general nature and level of work being performed by an incumbent in this position. It is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills or abilities required of persons so classified or assigned.

WHO WE ARELindblad Expeditions is a pioneer in the Expedition Travel space, with a legacy of exploration and discovery spanning decades. From taking the first citizen explorers to Antarctica in 1966, to opening the Galápagos and Easter Island to tourism, to launching our innovative partnership with National Geographic in 2004, our mission has always been to connect travelers with the world's most extraordinary places. Today, our fleet of 16 ships takes nearly 25,000 guests annually to some of the planet's most remote and pristine locations. At Lindblad Expeditions, we do whatever it takes to ensure our guests experience the “Exhilaration of Discovery.” POSITION SUMMARYIn this dynamic role as our Product Manager, Pre and Post (PPM), you'll be at the forefront of crafting unforgettable experiences by conceptualizing, creating, budgeting, and executing all pre- and post-voyage services. From designing multi-day land extensions to coordinating seamless internal air arrangements, group transfers, and optional hotel nights, your creativity will know no bounds. Put your financial prowess to the test as you closely manage offerings to optimize revenue opportunities. As the first impression for our guests, you will play a crucial role in not only enhancing their journey but also driving revenue and optimizing the overall guest experience. Your contributions will be instrumental in supporting operational excellence across all programs, ensuring that every detail is executed to perfection and rooted in the company's legacy of responsible exploration.ESSENTIAL DUTIES To perform this job successfully, the employee must be able to perform each essential duty satisfactorily on determined timelines. Additional duties may be added or assigned at any time. Duties listed below are in the context of the pre- and post- voyage portion of the expeditions Program Design and Execution Build, price, and execute pre- and post- voyage services, including multi-day land extensions. Work with destination management companies (DMCs) to source, price, and contract services, negotiating favorable rates and ensure top performance. Collaborate with Voyage Product Managers (VPMs) to ensure pre/post programs complement at-sea experiences and avoid overlap. Identify and drive opportunities to increase passenger conversion on land-based add-ons. Own all Pre & Post Experience guest survey scores and implement improvement plans as necessary. Seek opportunities to build experiences with LEX-NG Fund supported projects and/or individuals into voyage offerings At all trainings and events, be equipped with current knowledge and examples of the company's environmental and social/community impact programs, and prepared to share this knowledge with others who represent our brand Air Program Management Determine the need for internal air (commercial or charter) within programs and coordinate with the Procurement team to select and contract preferred air suppliers. Provide clean handoffs to Coordinators, Additional Services (ASCs) for ongoing manifesting and logistics. Hotel & Hospitality Room Coordination Identify programs needing included or additional hotel nights and hospitality rooms and collaborate with Procurement to select properties aligned with LEX standards. Support execution of embark/disembark hospitality services (hospitality room, luggage storage, food & beverage, AV, guides, printouts, etc.). Ground Transportation & Transfers Manage group airport transfers and on-the-ground transportation of all pre- and post-services. Ensure vendor coordination, communication, and alignment with LEX service expectations. Operational Support Develop and maintain arrival/departure guidelines, working itineraries, and LEX rep handbooks. Support Knowledgebase documentation and operational playbooks. Perform Emergency Duty services during select nights and weekends monthly. Revenue Optimization & Budgeting Own pricing and profitability for all PPM services. Collaborate with Marketing and Sales to position offerings for high conversion. Track guest feedback and develop and implement improvements. Collaboration & Communication Serve as geographic or program lead (as needed), working closely with geographically aligned Product Managers, Voyage. Participate in cross-functional briefings and internal stakeholder updates. Lead sales presentations and effectively convey the unique selling points of extensions and additional services. Travel as needed to scout new offerings, manage vendor relationships, and provide training. MINIMUM REQUIREMENTS Education: Bachelor's degree in business, Hospitality, Tourism, or a related field. Experience: Minimum of 3 years in travel program management, preferably in pre- and post-voyage services. Proven experience in budgeting and financial management. Experience in developing sales presentations and marketing strategies. Skills: Strong negotiation skills and experience in vendor contracting. Excellent organizational and project management abilities. Effective written and verbal communication skills. Strong time management skills with the ability to handle multiple tasks, set priorities, and meet deadlines. Self-starter with the ability to self-motivate and work well in a team environment. Industry Knowledge: Familiarity with destination management companies (DMCs) and ground transportation logistics. Understanding of guest service standards and operational excellence. Technical Proficiency: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and experience with project management software. Travel Requirements: Willingness to travel to scout new offerings and manage vendor relationships. Communication Skills: Ability to read, write, and comprehend invoices, contracts, correspondence, and memos in English. Effective communication within and between departments with a professional demeanor. Outstanding relationship management and negotiation skills; additional language skills preferred. PREFERRED QUALIFICATIONS Education: Master's degree in business administration, Tourism Management, or a related field. Experience: 5+ years of experience in voyage development or similar roles within the travel or expedition industry. Experience managing internal/charter air travel programs. Familiarity with DMCs and international vendor contracting. Proven track record of successful project management and execution. Proven track record in increasing conversion or revenue through pre/post programming. Understanding of premium guest experience delivery standards. Knowledge: In-depth knowledge of geographical regions relevant to the company's voyages. Comprehensive understanding of competitive market positioning and pricing strategies. Technical Proficiency: Advanced proficiency in accounting software and CRM systems. Familiarity with industry-specific software for itinerary planning and management. Familiarity with MXP Annual bonus eligibility up to 5%PHYSICAL REQUIREMENTSWhile performing the duties of this job, the employee is frequently required to sit, talk, and hear. The employee will also be required to write and type. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. DISCLAIMER STATEMENTThis job description is intended only to describe the general nature and level of work being performed by an incumbent in this position. It is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills or abilities required of persons so classified or assigned.

Join Miguel's Team as a Plant Manager! At Miguel's, we believe food is more than just a meal - it's a way to share love and create memorable experiences. We're looking for a passionate and experienced Plant Manager to lead our production operations with a focus on quality, safety, and authenticity. If you're driven by purpose, take pride in producing real food, and thrive in a collaborative, values-based environment, we'd love to welcome you to our team - where everything we do is guided by our Why value: to share the love with everyone we serve. We're looking for someone who: Is an enthusiastic leader who develops their team members, while creating opportunities for growth and development. Has experience in production operations, in a food manufacturing environment. Is an excellent communicator with team members, executives, vendors, and other partners. Maintains a positive can-do attitude. Bilingual, English, and Spanish is required We offer: Great Compensation (DOE) Paid Time Off (PTO) & (PSL) Paid Sick Leave Company offered insurance benefits (Medical, Dental, Vision Plans) Company Paid Life Insurance 401(k) Plan with up to 4% Company Match Position Summary: The Plant Manager leads Mary's Kitchen (MK), the centralized commissary and food manufacturing facility supporting Miguel's Jr. Restaurants. MK plays a critical role in producing and delivering authentic, high-quality Mexican food products that uphold the standards of a beloved family-owned restaurant brand. This role is responsible for overseeing daily operations, ensuring food safety and quality, and driving continuous improvement across the facility. Position Responsibilities: PLANT MANAGER TASKS: · Budget and Cost Control: Manage budgets and control plant expenses, while reducing inefficiencies and waste. Be able to perform cost analyses to determine labor, materials, consumables, and utilities to determine cost per pound for each type of product produced in the facility. Ability to adapt this information to determine optimal sizes or minimum batch quantities and when to schedule production time for certain products. · Management: Overall management of operations, including supervisory responsibilities for managers, assistant managers, and team members. · Production Planning: Oversee daily operations to ensure safety, quality and production standards are met and maintain quality standards with team and food suppliers. · Process Monitoring : Monitor and test various plant processes including ingredient receiving inspection, recipe verification, batch records and quality control of finished product. · Process Improvements: Continuously identify and improve inefficient operations, suggest new ideas and create concepts to solve them by means of new infrastructure or processing equipment · Purchasing: Oversee team members that purchase products and advise on how to bring costs down. Example, order larger quantities, primary/secondary vendors, or set up contracts on an annual purchase basis with scheduled deliveries. · Hands On Engagement: Provide hands-on support for team members to fill in when needed. Perform all preparation, cooking, cleaning, or packaging operations on short notice. · Construction Coordination: General knowledge and experience with construction related tasks. Be able to coordinate with contractors for maintenance and capital projects while dealing with scheduled shutdowns in a food production environment. · Maintenance Coordination: Evaluate equipment and determine preventative maintenance requirements to make sure that the “up time” of the equipment is achieved to reduce downtime during production. · QA Experience: Be aware of proper procedures from a QA perspective. Guide team members to ensure food quality standards are met. · Delivery Vehicles: Management of the company owned delivery vehicles, route coordination and schedules. ADMINISTRATIVE TASKS: · Inventory control: Manage and maintain inventory. · Data Analysis: Collect and analyze data to optimize production processes and improve efficiency. · Policy development: Develop and execute plant policies and procedures that align with the company's goals. Manage company policies, HACCP structure and OLE Academy (training platform) for team members . These responsibilities help maintain high standards in food production and ensure the plant operates efficiently and safely. · Team Building & Leadership : Create weekly schedule, payroll procedures and promote safety as part of the hiring, training, and mentor staff, and ensure company policies and procedures are followed; HACCP leader in kitchen and delivery vehicles. · Other Leadership Duties: Train new employees. Attend various meetings: Leadership meetings, Project planning, 1:1 meeting with Manager. HACCP EXPERIENCE: · Monitoring and verification : Regular review of HACCP activities and data to ensure compliance with safety standards. · Training and Communication: Oversee training and follow up with all team members to establish the importance of food safety protocols · Oversee HACCP protocols for delivery vehicles: Oversee programs for vehicles and delivery process. · Documentation and Record -Keeping : Ensure all HACCP documentation is accurate and up to date. FOOD KNOWLEDGE: · Food Knowledge : Ensure thorough knowledge of food products, ingredients, and processes to maintain compliance with company standards and regulatory requirements. · Production Processes: Oversee production processes to maintain the authentic taste, texture, and presentation of various food items, preferrable experience with traditional Mexican food items (e.g., tortillas, salsas, marinades, proteins). · Recipe Standards: Ensure all products meet authentic recipe standards while complying with food safety and regulatory requirements. · Suppliers: Monitor suppliers to ensure quality and consistency of traditional ingredients. · Food Preparation Techniques: Leverage knowledge of food preparation techniques (e.g., marination, roasting, frying, sauce blending) to troubleshoot production issues and maintain product authenticity. · Culinary Skills: Balance culinary authenticity with scalable manufacturing practices, ensuring efficiency without compromising product quality. · EXPERIENCE & EDUCATION: · Bachelor's in food science, Ops Management, Business, or equivalent experience. · 5+ years in food production/manufacturing. · 3+ years in leadership or supervisory roles. · Bilingual, English, and Spanish is required TECHNICAL PROFICIENCY: · Knowledge of Food Safety Regulatory departments which could include: o Food & Drug Administration (FDA) o United States Department of Agriculture (USDA) o California Department of Food and Agriculture (CDFA) o California Department of Public Health (CDPH) o Hazardous Analysis and Critical Control Points (HACCP) o Safe Quality Food (SQF Code 9) o Food Safety and Inspection Service (FSIS) o Food Safety Modernization Act (FSMA) o Advanced food safety training o Local City Departments (Wastewater, Fire Department, Chemical Fire Suppression, Building Dept) · Strong problem-solving and decision-making in high-pressure environments. · Proactive maintenance and crisis response skills. CORE COMPETENCIES: · Problem solving and decision-making skills · Team management skills / ability to co-ordinate and coach a team · Effective communication skills and responsibilities · Technical knowledge and skills (Microsoft Office, HARRI, Paylocity, Asana or other PM software PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. · Physical demands: While performing the duties of this job, the employee is required to stand; walk; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch, or crawl; talk or hear; taste or smell. The employee must occasionally lift and/ or move up to 75 pounds . Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. · Work environment: While performing the duties of this job, the employee is exposed to varying temperatures and atmospheric conditions, i.e., heat, cold, humidity. The noise level in the work environment is usually moderate and consistent with a commercial kitchen environment.

WHO WE ARELindblad Expeditions is a true pioneer in Expedition Travel. From taking the first citizen explorers to Antarctica in 1966, opening the Galapagos and Easter Island to tourism in 1967, leading the first tourist expedition through the Northwest Passage in 1984, and launching our innovative partnership with National Geographic in 2004, we're now taking almost 30,000 guests a year to some of the world's most remote and pristine locations on our fleet of 23 ships, and are committed to ensuring our guests experience the “Exhilaration of Discovery”. JOB SUMMARYJoin us as a Product Manager, Voyage (VPM), where you will play a pivotal role in shaping unforgettable travel experiences rooted in the company's legacy of responsible exploration. This position is at the heart of Lindblad's best-in-class expeditions, overseeing the entire voyage experience from embarkation to disembarkation. You'll be responsible for the conceptualization, creation, budgeting, management, and execution of every aspect of the voyage, including onboard programming, transportation, accommodations, meals, and immersive tours. In this dynamic role, you will collaborate closely with a diverse array of internal and external stakeholders, ensuring that every guest enjoys a seamless and enriching experience while driving revenue growth. Your efforts will not only enhance our operational excellence across all programs but will also elevate our brand, making each journey truly memorable. ESSENTIAL DUTIES To perform this job successfully, the employee must be able to perform each essential duty satisfactorily on a determined timeline. Additional duties may be added or assigned at any time. Duties listed below are in the context of the voyage portion of the expeditions.VOYAGE DEPLOYMENT Collaborate with appropriate field staff, Product Managers - Pre & Post Experience, Marketing Managers, and other internal and external partners to create exemplary programming with compelling, marketable themes and bring those programs to market based on a launch schedule Collaborate with Sales and Marketing to articulate unique voyage selling propositions and review and approve relevant content Lead sales presentations and effectively convey the unique selling points of voyage experience Create paid shore excursions as appropriate to augment included experiences and generate additional revenue Collaborate with National Geographic Expeditions staff to bring the NGE name and experience into voyage programming Seek opportunities to build experiences with LEX-NG Fund supported projects and/or individuals into voyage offerings Collaborate with Sr. Management on annual deployments and deployment changes Maintain a deep knowledge of permitting compliance laws and regulations, collaborating with the marine and port operations team to ensure voyages comply with these considerations. Collaborate with the Marine Department to create and maintain voyage sailing schedules (aka “technicals”) Develop community/industry relationships and partnerships that add value to the guest experience and maintain a positive brand relationship in the areas we operate Communicate environmental and social/community impacts and opportunities tied to voyage activities with LEX CES Team at regular intervals to elevate companywide awareness and strengthen the company's commitment to responsible exploration Ensure deadlines are met as determined by the Operations Calendar VOYAGE EXECUTION Create and provide timely manifests with necessary information for voyage and land providers Create and distribute working itineraries with operational instructions, contact information and other essential information to execute the voyage to the highest standards Maintain contact with the field and assist as appropriate Maintain voyage P&L and ensure voyages operate within budget, while optimizing profitability. ADMINISTRATION Negotiate favorable voyage land costs and create voyage land costs budget Review, process, and reconcile invoices for voyage costs In cooperation with the Guest Communications Department, create and ensure the accuracy of final voyage documents Create and maintain internal documents and systems to ensure accuracy for users. Work with a cross-departmental team to support all operational aspects in any contingency or emergency Review booking and pacing to work with Marketing and Sales to address shortfalls and ensure maximized revenue. QUALITY ASSURANCE Review and respond to various reports and implement action plans where necessary. Own voyage experience guest scores. RESEARCH AND FIELD WORK Seek continual improvement of geographical knowledge, representing your assigned regions and programs as a subject matter expert Visit and liaise with ship personnel, field staff, local vendors, local guides, conduct site inspections, and gather other appropriate on-site field information as necessary Conduct training with field staff, local guides, and other appropriate field personnel Have deep knowledge of the competitive market to collaborate with Marketing to ensure voyages are competitive in terms of experience, price, and other relevant aspects. Represent the organization in regional associations, such as IAATO and AECO, as necessary At all trainings and events, be equipped with current knowledge and examples of the company's environmental and social/community impact programs, and prepared to share this knowledge with others who represent our brand MINIMUM REQUIREMENTS Education: Bachelor's degree in business, Hospitality, Tourism, or a related field or equivalent industry experience. Experience: At least 3 years of experience in voyage development, travel planning, or a similar role. Experience in developing sales presentations and marketing strategies. Knowledge: Basic understanding of permitting compliance laws and regulations related to maritime operations. Familiarity with budgeting and financial management. Skills: Strong communication and negotiation skills. Ability to work collaboratively with cross-functional teams. Exceptional analytical skills with experience in financial reporting and analysis. Strong leadership and training abilities to guide field staff and local vendors. Technical Proficiency: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and experience with project management tools. PREFERRED QUALIFICATIONS Education: Master's degree in business administration, Tourism Management, or a related field. Experience: 5+ years of experience in voyage development or similar roles within the travel or expedition industry. Proven track record of successful project management and execution. Knowledge: In-depth knowledge of geographical regions relevant to the company's voyages. Comprehensive understanding of competitive market positioning and pricing strategies. Technical Proficiency: Advanced proficiency in accounting software and CRM systems. Familiarity with industry-specific software for itinerary planning and management. $64,000 - $80,000 a year PHYSICAL REQUIREMENTS While performing the duties of this job, the employee is frequently required to sit, talk, and hear. The employee will also be required to write and type. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Ability to and willingness to travel. DISCLAIMER STATEMENT This job description is intended only to describe the general nature and level of work being performed by an incumbent in this position. It is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills or abilities required of persons so classified or assigned.

WHO WE ARELindblad Expeditions is a pioneer in the Expedition Travel space, with a legacy of exploration and discovery spanning decades. From taking the first citizen explorers to Antarctica in 1966, to opening the Galápagos and Easter Island to tourism, to launching our innovative partnership with National Geographic in 2004, our mission has always been to connect travelers with the world's most extraordinary places. Today, our fleet of 16 ships takes nearly 25,000 guests annually to some of the planet's most remote and pristine locations. At Lindblad Expeditions, we do whatever it takes to ensure our guests experience the “Exhilaration of Discovery.” POSITION SUMMARYIn this dynamic role as our Product Manager, Pre and Post (PPM), you'll be at the forefront of crafting unforgettable experiences by conceptualizing, creating, budgeting, and executing all pre- and post-voyage services. From designing multi-day land extensions to coordinating seamless internal air arrangements, group transfers, and optional hotel nights, your creativity will know no bounds. Put your financial prowess to the test as you closely manage offerings to optimize revenue opportunities. As the first impression for our guests, you will play a crucial role in not only enhancing their journey but also driving revenue and optimizing the overall guest experience. Your contributions will be instrumental in supporting operational excellence across all programs, ensuring that every detail is executed to perfection and rooted in the company's legacy of responsible exploration.ESSENTIAL DUTIES To perform this job successfully, the employee must be able to perform each essential duty satisfactorily on determined timelines. Additional duties may be added or assigned at any time. Duties listed below are in the context of the pre- and post- voyage portion of the expeditions Program Design and Execution Build, price, and execute pre- and post- voyage services, including multi-day land extensions. Work with destination management companies (DMCs) to source, price, and contract services, negotiating favorable rates and ensure top performance. Collaborate with Voyage Product Managers (VPMs) to ensure pre/post programs complement at-sea experiences and avoid overlap. Identify and drive opportunities to increase passenger conversion on land-based add-ons. Own all Pre & Post Experience guest survey scores and implement improvement plans as necessary. Seek opportunities to build experiences with LEX-NG Fund supported projects and/or individuals into voyage offerings At all trainings and events, be equipped with current knowledge and examples of the company's environmental and social/community impact programs, and prepared to share this knowledge with others who represent our brand Air Program Management Determine the need for internal air (commercial or charter) within programs and coordinate with the Procurement team to select and contract preferred air suppliers. Provide clean handoffs to Coordinators, Additional Services (ASCs) for ongoing manifesting and logistics. Hotel & Hospitality Room Coordination Identify programs needing included or additional hotel nights and hospitality rooms and collaborate with Procurement to select properties aligned with LEX standards. Support execution of embark/disembark hospitality services (hospitality room, luggage storage, food & beverage, AV, guides, printouts, etc.). Ground Transportation & Transfers Manage group airport transfers and on-the-ground transportation of all pre- and post-services. Ensure vendor coordination, communication, and alignment with LEX service expectations. Operational Support Develop and maintain arrival/departure guidelines, working itineraries, and LEX rep handbooks. Support Knowledgebase documentation and operational playbooks. Perform Emergency Duty services during select nights and weekends monthly. Revenue Optimization & Budgeting Own pricing and profitability for all PPM services. Collaborate with Marketing and Sales to position offerings for high conversion. Track guest feedback and develop and implement improvements. Collaboration & Communication Serve as geographic or program lead (as needed), working closely with geographically aligned Product Managers, Voyage. Participate in cross-functional briefings and internal stakeholder updates. Lead sales presentations and effectively convey the unique selling points of extensions and additional services. Travel as needed to scout new offerings, manage vendor relationships, and provide training. MINIMUM REQUIREMENTS Education: Bachelor's degree in business, Hospitality, Tourism, or a related field. Experience: Minimum of 3 years in travel program management, preferably in pre- and post-voyage services. Proven experience in budgeting and financial management. Experience in developing sales presentations and marketing strategies. Skills: Strong negotiation skills and experience in vendor contracting. Excellent organizational and project management abilities. Effective written and verbal communication skills. Strong time management skills with the ability to handle multiple tasks, set priorities, and meet deadlines. Self-starter with the ability to self-motivate and work well in a team environment. Industry Knowledge: Familiarity with destination management companies (DMCs) and ground transportation logistics. Understanding of guest service standards and operational excellence. Technical Proficiency: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and experience with project management software. Travel Requirements: Willingness to travel to scout new offerings and manage vendor relationships. Communication Skills: Ability to read, write, and comprehend invoices, contracts, correspondence, and memos in English. Effective communication within and between departments with a professional demeanor. Outstanding relationship management and negotiation skills; additional language skills preferred. PREFERRED QUALIFICATIONS Education: Master's degree in business administration, Tourism Management, or a related field. Experience: 5+ years of experience in voyage development or similar roles within the travel or expedition industry. Experience managing internal/charter air travel programs. Familiarity with DMCs and international vendor contracting. Proven track record of successful project management and execution. Proven track record in increasing conversion or revenue through pre/post programming. Understanding of premium guest experience delivery standards. Knowledge: In-depth knowledge of geographical regions relevant to the company's voyages. Comprehensive understanding of competitive market positioning and pricing strategies. Technical Proficiency: Advanced proficiency in accounting software and CRM systems. Familiarity with industry-specific software for itinerary planning and management. Familiarity with MXP $64,000 - $80,000 a year Annual bonus eligibility up to 5% PHYSICAL REQUIREMENTSWhile performing the duties of this job, the employee is frequently required to sit, talk, and hear. The employee will also be required to write and type. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. DISCLAIMER STATEMENTThis job description is intended only to describe the general nature and level of work being performed by an incumbent in this position. It is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills or abilities required of persons so classified or assigned.

About The Role: Parker's mission is simple but ambitious: to increase the number of financially independent people. We believe the best way to achieve this is by giving independent business owners the financial tools they need to scale profitably. Our core product combines a virtual corporate card with dynamic spending limits and profitability-focused software tooling-empowering eCommerce merchants to grow faster while staying in control of their margins. We've raised over $180M in equity and debt from world-class investors, including Valar Ventures, Y Combinator, SVB, and notable founders such as Solomon Hykes (Docker), Paul Buchheit (Gmail), Paul Graham (Y Combinator), and Robert Leshner (Compound). We're a Series B fintech scaling rapidly, with strong product-market fit and accelerating demand. Now, we're looking for a Head of eCommerce Partnerships to drive the next stage of growth. In this role, you'll build and scale high-impact partnerships across the eCommerce ecosystem-platforms, agencies, and technology providers-that directly generate qualified leads, co-marketing opportunities, and revenue. Your mission: turn strategic partner relationships into pipelines that fuel Parker's expansion. What You'll Do: Lead Gen Partnerships: Build partnerships with eCommerce platforms, agencies, and service providers to generate a steady stream of qualified client introductions. Revenue Alignment: Develop co-selling motions with partners, ensuring each partnership directly contributes to new business pipeline and ARR growth. Co-Marketing Programs: Launch joint marketing campaigns (events, webinars, content, referrals) with partners to drive awareness and client demand. Pipeline Tracking: Own partner-sourced pipeline metrics, ensuring lead generation targets are consistently met or exceeded. Account Mapping: Collaborate with Sales to align on target accounts and execute partner-led introductions into decision-makers. Ecosystem Expertise: Build a deep understanding of the eCommerce/DTC ecosystem, identifying whitespace opportunities and bringing them back to the team. What We're Looking For: Experience: 4-7+ years in partnerships, channel sales, or business development, ideally in eCommerce. Track Record: Proven success in generating leads and revenue from partner channels (referrals, resellers, co-marketing, or integrations). Network: Existing relationships with agencies, platforms, or providers in the eCommerce/DTC space is a strong plus. Execution-Oriented: Obsessed with turning relationships into pipeline; comfortable with clear revenue targets. Collaborator: Able to work closely with Sales and Marketing to translate partnerships into business outcomes. Why Join Us? Competitive salary + commission / incentives tied to pipeline + revenue goals. Equity in a fast-scaling company. Autonomy to own and scale a revenue-driving partnership vertical. A collaborative, mission-driven team culture where partnerships are a core growth engine.

WHO WE ARELindblad Expeditions is a pioneer in the Expedition Travel space, with a legacy of exploration and discovery spanning decades. From taking the first citizen explorers to Antarctica in 1966, to opening the Galápagos and Easter Island to tourism, to launching our innovative partnership with National Geographic in 2004, our mission has always been to connect travelers with the world's most extraordinary places. Today, our fleet of 16 ships takes nearly 25,000 guests annually to some of the planet's most remote and pristine locations. At Lindblad Expeditions, we do whatever it takes to ensure our guests experience the “Exhilaration of Discovery.” POSITION SUMMARYIn this dynamic role as our Product Manager, Pre and Post (PPM), you'll be at the forefront of crafting unforgettable experiences by conceptualizing, creating, budgeting, and executing all pre- and post-voyage services. From designing multi-day land extensions to coordinating seamless internal air arrangements, group transfers, and optional hotel nights, your creativity will know no bounds. Put your financial prowess to the test as you closely manage offerings to optimize revenue opportunities. As the first impression for our guests, you will play a crucial role in not only enhancing their journey but also driving revenue and optimizing the overall guest experience. Your contributions will be instrumental in supporting operational excellence across all programs, ensuring that every detail is executed to perfection and rooted in the company's legacy of responsible exploration.ESSENTIAL DUTIES To perform this job successfully, the employee must be able to perform each essential duty satisfactorily on determined timelines. Additional duties may be added or assigned at any time. Duties listed below are in the context of the pre- and post- voyage portion of the expeditions Program Design and Execution Build, price, and execute pre- and post- voyage services, including multi-day land extensions. Work with destination management companies (DMCs) to source, price, and contract services, negotiating favorable rates and ensure top performance. Collaborate with Voyage Product Managers (VPMs) to ensure pre/post programs complement at-sea experiences and avoid overlap. Identify and drive opportunities to increase passenger conversion on land-based add-ons. Own all Pre & Post Experience guest survey scores and implement improvement plans as necessary. Seek opportunities to build experiences with LEX-NG Fund supported projects and/or individuals into voyage offerings At all trainings and events, be equipped with current knowledge and examples of the company's environmental and social/community impact programs, and prepared to share this knowledge with others who represent our brand Air Program Management Determine the need for internal air (commercial or charter) within programs and coordinate with the Procurement team to select and contract preferred air suppliers. Provide clean handoffs to Coordinators, Additional Services (ASCs) for ongoing manifesting and logistics. Hotel & Hospitality Room Coordination Identify programs needing included or additional hotel nights and hospitality rooms and collaborate with Procurement to select properties aligned with LEX standards. Support execution of embark/disembark hospitality services (hospitality room, luggage storage, food & beverage, AV, guides, printouts, etc.). Ground Transportation & Transfers Manage group airport transfers and on-the-ground transportation of all pre- and post-services. Ensure vendor coordination, communication, and alignment with LEX service expectations. Operational Support Develop and maintain arrival/departure guidelines, working itineraries, and LEX rep handbooks. Support Knowledgebase documentation and operational playbooks. Perform Emergency Duty services during select nights and weekends monthly. Revenue Optimization & Budgeting Own pricing and profitability for all PPM services. Collaborate with Marketing and Sales to position offerings for high conversion. Track guest feedback and develop and implement improvements. Collaboration & Communication Serve as geographic or program lead (as needed), working closely with geographically aligned Product Managers, Voyage. Participate in cross-functional briefings and internal stakeholder updates. Lead sales presentations and effectively convey the unique selling points of extensions and additional services. Travel as needed to scout new offerings, manage vendor relationships, and provide training. MINIMUM REQUIREMENTS Education: Bachelor's degree in business, Hospitality, Tourism, or a related field. Experience: Minimum of 3 years in travel program management, preferably in pre- and post-voyage services. Proven experience in budgeting and financial management. Experience in developing sales presentations and marketing strategies. Skills: Strong negotiation skills and experience in vendor contracting. Excellent organizational and project management abilities. Effective written and verbal communication skills. Strong time management skills with the ability to handle multiple tasks, set priorities, and meet deadlines. Self-starter with the ability to self-motivate and work well in a team environment. Industry Knowledge: Familiarity with destination management companies (DMCs) and ground transportation logistics. Understanding of guest service standards and operational excellence. Technical Proficiency: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and experience with project management software. Travel Requirements: Willingness to travel to scout new offerings and manage vendor relationships. Communication Skills: Ability to read, write, and comprehend invoices, contracts, correspondence, and memos in English. Effective communication within and between departments with a professional demeanor. Outstanding relationship management and negotiation skills; additional language skills preferred. PREFERRED QUALIFICATIONS Education: Master's degree in business administration, Tourism Management, or a related field. Experience: 5+ years of experience in voyage development or similar roles within the travel or expedition industry. Experience managing internal/charter air travel programs. Familiarity with DMCs and international vendor contracting. Proven track record of successful project management and execution. Proven track record in increasing conversion or revenue through pre/post programming. Understanding of premium guest experience delivery standards. Knowledge: In-depth knowledge of geographical regions relevant to the company's voyages. Comprehensive understanding of competitive market positioning and pricing strategies. Technical Proficiency: Advanced proficiency in accounting software and CRM systems. Familiarity with industry-specific software for itinerary planning and management. Familiarity with MXP PHYSICAL REQUIREMENTSWhile performing the duties of this job, the employee is frequently required to sit, talk, and hear. The employee will also be required to write and type. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. DISCLAIMER STATEMENTThis job description is intended only to describe the general nature and level of work being performed by an incumbent in this position. It is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills or abilities required of persons so classified or assigned.

WHO WE ARELindblad Expeditions is a true pioneer in Expedition Travel. From taking the first citizen explorers to Antarctica in 1966, opening the Galapagos and Easter Island to tourism in 1967, leading the first tourist expedition through the Northwest Passage in 1984, and launching our innovative partnership with National Geographic in 2004, we're now taking almost 30,000 guests a year to some of the world's most remote and pristine locations on our fleet of 23 ships, and are committed to ensuring our guests experience the “Exhilaration of Discovery”. JOB SUMMARYJoin us as a Product Manager, Voyage (VPM), where you will play a pivotal role in shaping unforgettable travel experiences rooted in the company's legacy of responsible exploration. This position is at the heart of Lindblad's best-in-class expeditions, overseeing the entire voyage experience from embarkation to disembarkation. You'll be responsible for the conceptualization, creation, budgeting, management, and execution of every aspect of the voyage, including onboard programming, transportation, accommodations, meals, and immersive tours. In this dynamic role, you will collaborate closely with a diverse array of internal and external stakeholders, ensuring that every guest enjoys a seamless and enriching experience while driving revenue growth. Your efforts will not only enhance our operational excellence across all programs but will also elevate our brand, making each journey truly memorable. ESSENTIAL DUTIES To perform this job successfully, the employee must be able to perform each essential duty satisfactorily on a determined timeline. Additional duties may be added or assigned at any time. Duties listed below are in the context of the voyage portion of the expeditions.VOYAGE DEPLOYMENT Collaborate with appropriate field staff, Product Managers - Pre & Post Experience, Marketing Managers, and other internal and external partners to create exemplary programming with compelling, marketable themes and bring those programs to market based on a launch schedule Collaborate with Sales and Marketing to articulate unique voyage selling propositions and review and approve relevant content Lead sales presentations and effectively convey the unique selling points of voyage experience Create paid shore excursions as appropriate to augment included experiences and generate additional revenue Collaborate with National Geographic Expeditions staff to bring the NGE name and experience into voyage programming Seek opportunities to build experiences with LEX-NG Fund supported projects and/or individuals into voyage offerings Collaborate with Sr. Management on annual deployments and deployment changes Maintain a deep knowledge of permitting compliance laws and regulations, collaborating with the marine and port operations team to ensure voyages comply with these considerations. Collaborate with the Marine Department to create and maintain voyage sailing schedules (aka “technicals”) Develop community/industry relationships and partnerships that add value to the guest experience and maintain a positive brand relationship in the areas we operate Communicate environmental and social/community impacts and opportunities tied to voyage activities with LEX CES Team at regular intervals to elevate companywide awareness and strengthen the company's commitment to responsible exploration Ensure deadlines are met as determined by the Operations Calendar VOYAGE EXECUTION Create and provide timely manifests with necessary information for voyage and land providers Create and distribute working itineraries with operational instructions, contact information and other essential information to execute the voyage to the highest standards Maintain contact with the field and assist as appropriate Maintain voyage P&L and ensure voyages operate within budget, while optimizing profitability. ADMINISTRATION Negotiate favorable voyage land costs and create voyage land costs budget Review, process, and reconcile invoices for voyage costs In cooperation with the Guest Communications Department, create and ensure the accuracy of final voyage documents Create and maintain internal documents and systems to ensure accuracy for users. Work with a cross-departmental team to support all operational aspects in any contingency or emergency Review booking and pacing to work with Marketing and Sales to address shortfalls and ensure maximized revenue. QUALITY ASSURANCE Review and respond to various reports and implement action plans where necessary. Own voyage experience guest scores. RESEARCH AND FIELD WORK Seek continual improvement of geographical knowledge, representing your assigned regions and programs as a subject matter expert Visit and liaise with ship personnel, field staff, local vendors, local guides, conduct site inspections, and gather other appropriate on-site field information as necessary Conduct training with field staff, local guides, and other appropriate field personnel Have deep knowledge of the competitive market to collaborate with Marketing to ensure voyages are competitive in terms of experience, price, and other relevant aspects. Represent the organization in regional associations, such as IAATO and AECO, as necessary At all trainings and events, be equipped with current knowledge and examples of the company's environmental and social/community impact programs, and prepared to share this knowledge with others who represent our brand MINIMUM REQUIREMENTS Education: Bachelor's degree in business, Hospitality, Tourism, or a related field or equivalent industry experience. Experience: At least 3 years of experience in voyage development, travel planning, or a similar role. Experience in developing sales presentations and marketing strategies. Knowledge: Basic understanding of permitting compliance laws and regulations related to maritime operations. Familiarity with budgeting and financial management. Skills: Strong communication and negotiation skills. Ability to work collaboratively with cross-functional teams. Exceptional analytical skills with experience in financial reporting and analysis. Strong leadership and training abilities to guide field staff and local vendors. Technical Proficiency: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and experience with project management tools. PREFERRED QUALIFICATIONS Education: Master's degree in business administration, Tourism Management, or a related field. Experience: 5+ years of experience in voyage development or similar roles within the travel or expedition industry. Proven track record of successful project management and execution. Knowledge: In-depth knowledge of geographical regions relevant to the company's voyages. Comprehensive understanding of competitive market positioning and pricing strategies. Technical Proficiency: Advanced proficiency in accounting software and CRM systems. Familiarity with industry-specific software for itinerary planning and management. PHYSICAL REQUIREMENTS While performing the duties of this job, the employee is frequently required to sit, talk, and hear. The employee will also be required to write and type. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Ability to and willingness to travel. DISCLAIMER STATEMENT This job description is intended only to describe the general nature and level of work being performed by an incumbent in this position. It is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills or abilities required of persons so classified or assigned.

Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first). Employee Benefits * Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons * MORE employee discounts on lodging, food, gear, and mountain shuttles * 401(k) Retirement Plan * Employee Assistance Program * Excellent training and professional development * Referral Program To Learn More, please review the Benefits Eligibility Summary Job Summary: The PSS Sales Lead will be solely responsible for a designated ticket selling area and responsible for guiding staff in successful front line sales and office operations. This position requires a high knowledge of our products and systems. This is a leadership role. We are looking for an organized individual who is positive, outgoing, has a passion for the outdoors, is well-disciplined, and takes pride in their work. Job Specifications: * Starting Wage: $21.00/hr - $24.19/hr * Employment Type: Winter Seasonal 2025/2026 * Shift Type: Full Time hours available * Minimum Age: At least 18 years of age * Housing Availability: No Job Responsibilities: * Leading employees in sales and office operations by example; * Training employees on office operations, new products, new policies, and offerings around the resort. * Creating lunch and break schedules; * Opening and closing ticket office(s); * Creating a fun and professional work environment, including sales contests; * Processing accurate financial transactions in RPOS with all forms of payment; * Tracking and monitoring that employees process transactions towards 100% guest data collection (name, DOB, address, email, etc.); * Answering any and all Kirkwood-specific questions and being knowledgeable about the history and culture of Kirkwood; * Keeping the offices clean, neat, organized, and presentable at all times; * Tracking and monitoring office inventory levels; * Being responsible for weekly safety meetings; * Being responsible for point of sale close out procedures and auditing; * Own, personalize, and elevate overall office experience with guest and front line agents. Job Requirements: * High school diploma or equivalent; * Ability to lift and carry 25 lbs; * Ability to read, write, speak, and comprehend English language proficiently. * Experience handling money and working with the general public; * Guest service experience; * Point-of-sale experience & guest data collection; * Excellent skill in customer relations, communications, and problem solving; * Proficiency in Microsoft Office (Word, Excel, PowerPoint, Publisher). The expected pay range is $21.00/hr - $24.19/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors. In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers. Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 512784 Reference Date: 12/02/2025 Job Code Function: Product Sales/Scanning

Job Description Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first). Employee Benefits • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons • MORE employee discounts on lodging, food, gear, and mountain shuttles • 401(k) Retirement Plan • Employee Assistance Program • Excellent training and professional development • Referral Program To Learn More, please review the Benefits Eligibility Summary Job Summary: The PSS Sales Lead will be solely responsible for a designated ticket selling area and responsible for guiding staff in successful front line sales and office operations. This position requires a high knowledge of our products and systems. This is a leadership role. We are looking for an organized individual who is positive, outgoing, has a passion for the outdoors, is well-disciplined, and takes pride in their work. Job Specifications: Starting Wage: $21.00/hr - $24.19/hr Employment Type: Winter Seasonal 2025/2026 Shift Type: Full Time hours available Minimum Age: At least 18 years of age Housing Availability: No Job Responsibilities: Leading employees in sales and office operations by example; Training employees on office operations, new products, new policies, and offerings around the resort. Creating lunch and break schedules; Opening and closing ticket office(s); Creating a fun and professional work environment, including sales contests; Processing accurate financial transactions in RPOS with all forms of payment; Tracking and monitoring that employees process transactions towards 100% guest data collection (name, DOB, address, email, etc.); Answering any and all Kirkwood-specific questions and being knowledgeable about the history and culture of Kirkwood; Keeping the offices clean, neat, organized, and presentable at all times; Tracking and monitoring office inventory levels; Being responsible for weekly safety meetings; Being responsible for point of sale close out procedures and auditing; Own, personalize, and elevate overall office experience with guest and front line agents. Job Requirements: High school diploma or equivalent; Ability to lift and carry 25 lbs; Ability to read, write, speak, and comprehend English language proficiently. Experience handling money and working with the general public; Guest service experience; Point-of-sale experience & guest data collection; Excellent skill in customer relations, communications, and problem solving; Proficiency in Microsoft Office (Word, Excel, PowerPoint, Publisher). The expected pay range is $21.00/hr - $24.19/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors. In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers. Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 512784 Reference Date: 12/02/2025 Job Code Function: Product Sales/Scanning

**Create Your Experience of a Lifetime!** Come work and play in the mountains! Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first). **Employee Benefits** - Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons - MORE employee discounts on lodging, food, gear, and mountain shuttles - 401(k) Retirement Plan - Employee Assistance Program - Excellent training and professional development - Referral Program To Learn More, please review the Benefits Eligibility Summary (****************************************************************************** **Job Summary:** The PSS Sales Lead will be solely responsible for a designated ticket selling area and responsible for guiding staff in successful front line sales and office operations. This position requires a high knowledge of our products and systems. This is a leadership role. We are looking for an organized individual who is positive, outgoing, has a passion for the outdoors, is well-disciplined, and takes pride in their work. **Job Specifications:** + Starting Wage: $21.00/hr - $24.19/hr + Employment Type: Winter Seasonal 2025/2026 + Shift Type: Full Time hours available + Minimum Age: At least 18 years of age + Housing Availability: No **Job Responsibilities:** + Leading employees in sales and office operations by example; + Training employees on office operations, new products, new policies, and offerings around the resort. + Creating lunch and break schedules; + Opening and closing ticket office(s); + Creating a fun and professional work environment, including sales contests; + Processing accurate financial transactions in RPOS with all forms of payment; + Tracking and monitoring that employees process transactions towards 100% guest data collection (name, DOB, address, email, etc.); + Answering any and all Kirkwood-specific questions and being knowledgeable about the history and culture of Kirkwood; + Keeping the offices clean, neat, organized, and presentable at all times; + Tracking and monitoring office inventory levels; + Being responsible for weekly safety meetings; + Being responsible for point of sale close out procedures and auditing; + Own, personalize, and elevate overall office experience with guest and front line agents. **Job Requirements:** + High school diploma or equivalent; + Ability to lift and carry 25 lbs; + Ability to read, write, speak, and comprehend English language proficiently. + Experience handling money and working with the general public; + Guest service experience; + Point-of-sale experience & guest data collection; + Excellent skill in customer relations, communications, and problem solving; + Proficiency in Microsoft Office (Word, Excel, PowerPoint, Publisher). The expected pay range is $21.00/hr - $24.19/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors. In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers. _Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law._ _Requisition ID 512784_ _Reference Date: 12/02/2025_ _Job Code Function: Product Sales/Scanning_