Remote Customer Care Associate
Work from home job in Warren, OH
Work from home with TurboTax Product Expert
Get paid $18.50 per hour¹
Get a $405 Certification bonus³
Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴
Earn an additional $5/hr from April 9-15 for all hours worked
Fast 24 hour Certification³
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Most of these questions concern Downloading, Logging In, Getting Started with Basic Navigation, Importing Documents, Printing and Filing and very basic Tax questions. We'll give you amazing continuous support for everything.
Get paid $18.50 per hour¹
Earn a $405 Bonus just for participating in getting certified as a TurboTax Product Expert³
$5.00 per hour Turbo Bonus Boost: Enjoy the bonus from April 9th through 15th with unlimited hours available, must work a minimum of 8 hours each day on April 13th, 14th, and 15th to qualify
Certification takes place over 3 days
Build your own schedule with flexible hours anytime between 8am EST and 12am midnight EST Monday to Sunday⁴
Minimum 25 hours per week required, want to work more? Go for it!¹
You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocate
Required Experience & Skills To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:
This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions.
Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically.
The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service.
Online Work From Home
Work from home job in Youngstown, OH
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25/hr. and $45/hr., depending on the In-Home Usage Test project. No experience required.
There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque.
Online Consumer Panels America is a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access.
It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed.
Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.
Main Duties:
Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.)
Take care of the product being tested and use it responsibly
Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.)
Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses)
There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm
Write reviews as requested in the In-Home Usage Test Daily Schedule for each project
Requirements:
Ability to follow specific instructions
Excellent attention to detail and curious spirit
Be able to work 15-25 hours per week and commit to a certain routine
Have access to a computer and a reliable internet connection
Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older
A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary.
Benefits:
Very competitive pay rate
Weekly pay
Work around your own schedule
Learn about an exciting industry
Telecommute (you can work from home, work or school)
Most of the time you can keep the product you tested
Remote Peak Sales Forecasting Expert - AI Trainer ($200-$275 per hour)
Work from home job in Youngstown, OH
The client's current peak-sales forecasting framework produces strong numerical outputs and narratives, but requires **real-world forecast accountability** - the kind held by people who've owned forecasts that drove BD, portfolio, or investment decisions.
We are looking for a senior commercial / forecasting expert to: - Write **“golden” peak-sales forecasts** for representative drug programs and standard prompts. - Define **structural checks, scenario logic, and sanity bands** for automated forecast evaluations. - Make explicit the **heuristics and base-rate assumptions** used by experienced forecasters to tell a realistic model from a speculative one. ### **Profile:** **Industry Commercial Forecaster:** - Director/Sr. Director/VP-level experience in **global forecasting, brand planning, or commercial insights**. - Built and defended **patient-based peak-sales models** used in portfolio, BD, or investment contexts. - Familiar with **forecasting for multiple drugs or indications**, particularly during pre-launch and early commercialization stages. - Can articulate the reasoning behind **base-case assumptions** (penetration, price, ramp, LOE) and how they evolve post-launch. - Has written or reviewed **governance-ready peak-sales models** (e.g., for launch committees or investor boards). **Market/VC/Buy-side Analyst:** - Senior biotech equity analyst, VC incubation / BD lead, or company creation expert (e.g., from Third Rock, ARCH, Versant, RTW, Venrock, or similar). - Built patient-level and revenue models used for **investment diligence** or **asset valuation**. - Can critique or improve bottoms-up forecasts from an investor's perspective, identifying optimistic biases and false comparables. ### **Experience level** - ~10-15 years in biotech/pharma forecasting, investment, or commercial strategy roles. - Experience spanning **pre-launch forecasts → post-launch actuals** for multiple assets. - CV/LinkedIn bullets like “led global forecast for \[drug\],” “responsible for long-range revenue planning and peak-sales scenarios,” or “built patient-based forecasts for portfolio decisions.” - Strong comfort with **market modeling logic** (TPP inputs → eligible pool → penetration → price/net → ramp + LOE). - Evidence of post-hoc learning - can articulate where real-world results diverged from base-case assumptions. ### **Expectations:** **Inputs we give:** - Forecast prompts (representative TPPs, analogs, and SoC/pricing/launch assumptions). - Access to anonymized or simulated data sets for building base cases. **Expected outputs (per prompt):** - **Golden Forecast Output:** A benchmark-quality peak-sales forecast (peak value, revenue curve by key years) plus a concise narrative (3-5 key drivers, 2-3 downside risks). The output should show how the expert calibrates realistic vs. inflated scenarios. - **Forecast Rubric:** A structured evaluation framework with critical checks (market structure realism, patient flow logic, analog consistency, regional splits, LOE handling). Should define clear scoring thresholds - e.g., _unacceptable → excellent_. - **Know-how Layer:** Commentary explaining how experienced forecasters anchor their assumptions: - How they select base rates and analogs. - How they temper over-optimism (payer pushback, access limits, share ceilings). - How they identify when a model's structure or magnitude is implausible. ### **Engagement Model & Compensation** - **Contract / Part-time (Remote)** - work flexibly with data science and evaluation teams.
Work from Home - Need Extra Cash??
Work from home job in Warren, OH
Earn Extra Cash While Working From Home Make extra cash with this list of side gigs-part-time, passive income, and flexible options! Your Next Side Hustle Start Earning Today!
Remote Bilingual Traditional Chinese Government/Public Policy Expert - AI Trainer ($45-$55 per hour)
Work from home job in Youngstown, OH
Mercor is seeking **native Mandarin speakers** who can read/write **Traditional Chinese** and are also **government or public policy professionals** based in **Taiwan**. This role combines your **public policy expertise** with **language mastery**, helping train cutting-edge AI models in the public policy domain.
You will leverage your background in public policy, alongside your bilingual communication skills, to create accurate, culturally nuanced, and technically precise content that reflects real-world policy usage in Taiwan. * * * ## **Role Responsibilities** - **Public Policy Content Development:** Translate, adapt, and synthesize complex policy frameworks into clear, structured rubrics for AI training. - **Bilingual Communication:** Write fluently in both **Traditional Chinese** and English, ensuring accurate terminology and nuanced expression across languages. - **Domain Expertise:** Provide cultural and policy insights that are unique to the public in Taiwan. - **Collaboration:** Work closely with reviewers and peers to refine content. * * * ## **Ideal Candidates Should Have:** - **Language Skills:** Native-level fluency in Mandarin with strong written and spoken English. - **Education:** Degree in policy, political science, sociology, or another similar field. - **Experience:** 2-6+ years of experience in politics, public policy, think tanks, etc. - **Analytical Abilities:** Excellent writing, analytical, and communication skills. Experience in policy writing, instructional design, or academic publishing. - **Nice to Haves** - Experience with grading, instructional design, or rubric development is a plus. - Familiarity with generative AI models or machine learning concepts is a bonus, but not required. * * * ## **More Details About This Role:** - This is a **remote and asynchronous** role - work on your own schedule. - Expect to contribute at least **20 hours per week**. - Expect a commitment of around 2 months. - You'll be working in a structured project environment with clear goals and tools. **Application and Onboarding Process:** - Submit your resume. - Complete an AI-led interview to assess language ability and professional experience. This should take around 15 minutes. - If selected, you'll take a follow-up AI-led interview to assess your professional background. - You'll then complete a paid work trial to determine if this type of work is suited for you. - After that, you'll receive feedback and be onboarded to the project. * * * **About Mercor**: Mercor is a San Francisco-based company connecting top-tier professionals with cutting-edge AI initiatives. Backed by investors like Benchmark, General Catalyst, Adam D'Angelo, Larry Summers, and Jack Dorsey, we specialize in accelerating AI development through expert human collaboration.
Data Entry Product Support - No Experience
Work from home job in Austintown, OH
We're looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.
Remote First-Line Supervisors of Non-Retail Sales Workers - AI Trainer ($80-$120 per hour)
Work from home job in Warren, OH
## **About the Role**
Mercor is seeking experienced **First-Line Supervisors of Non-Retail Sales Workers** to support a leading AI lab in advancing research and infrastructure for next-generation machine learning systems. This engagement focuses on diagnosing and solving real issues in your domain. It's an opportunity to contribute your expertise to cutting-edge AI research while working independently and remotely on your own schedule. ## **Key Responsibilities** - You'll be asked to create deliverables regarding common requests within your professional domain - You'll be asked to review peer developed deliverables to improve AI research ## **Ideal Qualifications** - 4+ years professional experience in your respective field - Excellent written communication with strong grammar and spelling skills ## **More About the Opportunity** - Fully remote and asynchronous - complete work on your own schedule - Expected workload: ~30 hours per week, with flexibility to scale up to 40 hours - Project start date: immediately, lasting for around 3-4 weeks ## **Compensation & Contract Terms** - Independent contractor engagement through Mercor - Hourly compensation, paid weekly via Stripe Connect - Payments based on services rendered; contractors maintain full control over their work schedule and methods **About Mercor** - Mercor is a talent marketplace that connects top experts with leading AI labs and research organizations - Our investors include Benchmark, General Catalyst, Adam D'Angelo, Larry Summers, and Jack Dorsey - Thousands of professionals across domains like engineering, research, law, and creative services have partnered with Mercor on frontier AI projects We consider all qualified applicants without regard to legally protected characteristics and provide reasonable accommodations upon request. ## **Earn $200 by referring** Share the referral link below, and earn $200 for each successful referral through this unique link. There's no limit on how many people you can refer. Restrictions may apply. [Learn
REMOTE - Live Chat Support Agent (F-T & P-T)
Work from home job in West Pittsburg, PA
A chat support agent connects with customers through instant messaging on a business's website or mobile app. The online chat representative may provide technical support, resolve customer service inquiries, or offer additional forms of real-time problem-solving.Chat support agents typically work within a customer service platform or chat software that integrates with a business's customer relationship management (CRM) system. Customers can access chat support agents at any time through a web browser or in-app, using a pop-up chatbox.We are looking for a Live Chat Support Specialist to assist our customers with technical problems when using our products and services.
responsibilities include:
Becoming a brand or product expert.
Chat support agents should have a thorough understanding of both the brand and the products. By cultivating in-depth knowledge, they can provide customers with reliable support throughout the purchasing process or troubleshoot any issues that arise.
Maintaining live chat best practices.
Live chat best practices include clear, correct writing and professional language. In addition, they involve responding to every customer query, making sure customers feel valued, and following up with customers post-chat.
Providing pre- and post-sales support.
Customers generally feel more confident in making a purchase when they can contact a chat support agent. With this in mind, chat support agents should carefully answer customer questions, provide clear and transparent details on the products, and patiently guide customers through the purchasing process.
National Account Manager
Work from home job in Warren, OH
Are you passionate about offering innovative solutions to the foodservice industry? At Berk Enterprises, we're a third-generation, woman-owned family business that supplies reliable food disposables and custom packaging to customers across the country. As a leading supplier in the restaurant and concession space, we pride ourselves on being a one-stop shop for all things packaging, and we believe our products play a pivotal role in bringing people together to create lasting memories. We're growing and looking for talented individuals who want to make an impact. If you're motivated, curious, and ready to be part of something meaningful, we'd love to meet you. Join Berk Enterprises and help shape the future of food packaging.
Job Description The
National Accounts Manager
responsibilities include identifying national targets, maintaining a funnel of new sales opportunities, closing new sales, while fiercely retaining existing business. The candidate should be able to speak at a board room level, communicate via all methods of technology, maintain a professional and personal life that exemplifies confidence and ethics, work effectively with all levels of the organization.
Key Responsibilities
Identify and target high-potential national accounts, maintaining a robust pipeline of sales opportunities.
Secure and close large-scale deals, ensuring all contracts and service requirements are met.
Cultivate and maintain strong, lasting relationships with key national clients, ensuring their continued satisfaction and loyalty.
Demonstrate financial acumen in managing accounts, understanding the impact on both the client and Berk Enterprises.
Communicate effectively across all platforms-whether in the boardroom, via email, or on a virtual call.
Collaborate seamlessly with all levels of the organization, ensuring alignment and mutual success.
Exhibit a confident, positive attitude while navigating and solving complex challenges.
Consistently hunt for new business opportunities while developing strategies to retain and grow existing accounts.
Provide detailed reporting on sales activities, progress, and outcomes.
Perform other duties as assigned to support the overall success of the team.
What We Offer
Comprehensive benefits package, including medical, dental, and vision insurance.
Company-paid short-term disability insurance and life insurance.
Paid training, generous paid time off, and holidays.
401k with company match.
Employee discount programs.
Flexible spending accounts (FSAs).
Competitive compensation package that rewards your experience and results.
Qualifications
Demonstrated ability to close large national deals with a deep understanding of contracts and service requirements.
Exceptional communication, negotiation, and presentation skills.
Proficiency in Microsoft Office Suite, with strong skills in Excel and PowerPoint.
Proven ability to meet tight deadlines and work effectively in a fast-paced environment.
Team-oriented with the ability to collaborate across all levels of the organization.
Bachelor's Degree in Sales, Communications, Marketing, or a related field preferred.
Must be able to travel.
Why Join Berk Enterprises? At Berk Enterprises, our culture and core values are the foundation of our success. We are a rapidly growing company that thrives on flexibility, innovation, and excellence. The successful candidate will thrive in our fast-paced environment, where critical deadlines are the norm, and opportunities for growth and development are abundant.
This is a remote position.
Auto-ApplyRemote Bilingual Portuguese Medical Expert - AI Trainer ($45-$80 per hour)
Work from home job in Warren, OH
Mercor is seeking **native Brazilian Portuguese speakers** who are also **medical professionals** based in Brazil. This role combines your **clinical expertise** with **language mastery**, helping train cutting-edge AI models in the healthcare domain.
You will leverage your background in medicine, alongside your bilingual communication skills, to create accurate, culturally nuanced, and technically precise content that reflects real-world medical usage in Portuguese * * * ## **Role Responsibilities** - **Medical Content Development:** Translate, adapt, and synthesize complex medical concepts into clear, structured rubrics for AI training. - **Bilingual Communication:** Write fluently in both Portuguese and English, ensuring accurate terminology and nuanced expression across languages. - **Domain Expertise:** Provide cultural and medical insights specific to Brazilian healthcare, ensuring linguistic accuracy in clinical and professional contexts. - **Collaboration:** Work closely with reviewers and peers to refine content. * * * ## **Ideal Candidates Should Have:** - **Language Skills:** Native-level fluency in Brazilian Portuguese with strong written and spoken English. - **Education:** Advanced degree (MD, Nursing, Pharmacy, or related healthcare field). - **Experience:** 2-6+ years of medical practice, research, or healthcare-related professional experience. - **Analytical Abilities:** Excellent writing, analytical, and communication skills. Experience in medical writing, instructional design, or academic publishing. - **Nice to Haves** - Experience with grading, instructional design, or rubric development is a plus. - Familiarity with generative AI models or machine learning concepts is a bonus, but not required. * * * ## **More Details About This Role:** - This is a **remote and asynchronous** role - work on your own schedule. - Expect to contribute at least **20 hours per week**. - Expect a commitment of around 2 months. - You'll be working in a structured project environment with clear goals and tools. **Application and Onboarding Process:** - Submit your resume. - Complete an AI-led interview to assess Portuguese language ability and professional experience. This should take around 15 minutes. - If selected, you'll take a follow-up AI-led interview to assess your professional background. - You'll then complete a paid work trial to determine if this type of work is suited for you. - After that, you'll receive feedback and be onboarded to the project. * * * **About Mercor**: Mercor is a San Francisco-based company connecting top-tier professionals with cutting-edge AI initiatives. Backed by investors like Benchmark, General Catalyst, Adam D'Angelo, Larry Summers, and Jack Dorsey, we specialize in accelerating AI development through expert human collaboration.
Pastoral Educator p/c
Work from home job in Homeworth, OH
We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities.
Summary:
The purpose of the position is to work with the department Manager of CPE in developing, maintaining, and supervising a program of Clinical Pastoral Education at the clinical and Certified Educator levels. This position is also responsible for the pertinent tasks of ACPE Accreditation.
Responsibilities And Duties:
95%
Plans, Administers, Attends to pertinent Accreditation of, and Supervises programs of Level 1a, 1b, 2a, 2b, and CE CPE of Clinical Pastoral Education.
5%
Works and cooperates with other pastoral care department personnel in meeting departmental goals and objectives. This includes participation in departmental retreats, interpersonal groups, staff meetings and lunches.
Liaisons with seminaries, ordained persons and lay ministers concerning Clinical Pastoral Education.
Actively participates in ACPE activities. This includes regular attendance at Regional and National meetings, serving ACPE committees when appropriate, and collaborating with other ACPE committees when appropriate, and collaborating with other ACPE supervisors.
Serves on both pastoral care department and general hospital committees and interdisciplinary teams.
Minimum Qualifications:
Master's Degree: Theology
Additional Job Description:
SPECIALIZED KNOWLEDGE
Undergraduate degree from a college, university, or theological school accredited by a member of the Council for Higher Accreditation (www. chea. org).
Graduate-level theological degree from a college, university or theological school accredited by a member of the Council for Higher Accreditation (www. chea. org) http//www. ats. edu/).
Degree must include a minimum of 72 semester hours (108 quarter hours) of credit and qualify as a Master of Divinity equivalent.
Master of Divinity preferred.
Must have entered Phase 2 of the certification process for Certification by the Association for Clinical Pastoral Education, Inc. (ACPE Certified Educator) Provide documentation of ordination, current endorsement or of good standing in accordance with the requirements of his/her own faith tradition.
Demonstrated skillset that meets Common Standards for Professional Chaplains (http//www. professional chaplains. org/Files/professional standards/common standards/common_standards_professional_chaplaincy. pdf) 2- 5 years of chaplaincy Experience in a healthcare setting.
Work Shift:
Variable
Scheduled Weekly Hours :
1
Department
Mission And Ministry
Join us!
... if your passion is to work in a caring environment
... if you believe that learning is a life-long process
... if you strive for excellence and want to be among the best in the healthcare industry
Equal Employment Opportunity
OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment
Remote Work Disclaimer:
Positions marked as remote are only eligible for work from Ohio.
Auto-ApplyRegional Sales Representative
Work from home job in Youngstown, OH
Benefits:
401(k)
401(k) matching
Bonus based on performance
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Are you a highly motivated, results-driven sales professional? If so, an Outside Sales position with Mid-State may be the career you've been searching for! We are Ohio's premier provider of hydraulic hose and tube assemblies, and provide top-notch service to the mobile hydraulics industry. Come join our talented team of professionals. Apply today and tell us why you'd be a good fit!
Responsibilities:
Present, promote and sell products/services to existing and prospective customers
Perform cost-benefit and needs analysis of existing/potential customers to meet their needs
Establish, develop and maintain positive business and customer relationships
Pursue prospects through cold calling, LinkedIn, and email
Expedite the resolution of customer problems and complaints to maximize satisfaction
Achieve agreed upon sales targets and outcomes within schedule
Coordinate sales effort with team members and other departments
Analyze the territory/market's potential, track sales and status reports
Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
Keep abreast of best practices and promotional trends
Local travel, periodically overnight for trade-shows and similar events
Maintain accurate records of activities and opportunities through CRM software
Qualifications and Skills:
Proven experience as B2B sales representative
Excellent verbal and written communication skills
Organization, prioritization and time management
Ability to deliver presentations and speak in front of groups
Multitasking- maintaining and growing existing accounts while pursuing new business
Earnings:
Uncapped potential
Competitive base salary
Commissions on existing accounts
Higher commissions on new business
Car allowance
Cell phone coverage
Perks:
Health, vision, and dental
Long-term & short-term disability
Paid Vacation
401k retirement savings
Job Type: Full-time
Salary: Up to $100k annual potential
Benefits:
401(k)
Cell phone reimbursement
Dental insurance
Health insurance
Life insurance
Mileage reimbursement
Paid time off
Paid training
Travel reimbursement
Vision insurance
Schedule:
Monday to Friday
Supplemental pay types:
Bonus pay
Commission pay
License/Certification:
Driver's License (Preferred)
Work Location: On the road
Flexible work from home options available.
Mid-State Sales was established in Columbus, Ohio in 1969, and has built its reputation as the national leader in the manufacturer and distributor of fluid transfer products, specifically hydraulic hose assemblies, fluid transfer assemblies, tube assemblies, and adapters.
Mid-State Sales is both a fabricator and distributor of fluid transfer products, fluid transfer assemblies and hydraulic components. Our fluid transfer products are optimized for both OEM customers and products and for industrial customers and users. In addition, Mid-State Sales leads the industry in custom solutions from our tube assembly production team, enabling your original equipment manufacturer's unique product with our engineering guidance.
Auto-ApplyCommunity Based Therapist (Hybrid)
Work from home job in Youngstown, OH
Community-Based/Day Program Therapist A Great Opportunity Full Time Experience with IDD/Developmental Disabilities At ViaQuest Psychiatric & Behavioral Solutions we offer unique and individualized care to children, adolescents, adults, the aging population, those with developmental disabilities and those suffering from extreme trauma. Our clients are supported by a team of mental health counselors, social workers, certified nurse practitioners, case managers and psychiatrists to ensure the best outcomes for those we serve. Apply today and make a difference in the lives of the clients we serve!
Responsibilities may include:
Performing comprehensive diagnostic assessments.
Providing patient visits as scheduled.
Ensuring treatment plans are up to date for each client.
Completing comprehensive and succinct progress notes.
Communicating and following up as needed regarding the client's status.
Working collaboratively with those providing case management and/or psychiatric services.
Requirements for this position include:
Bachelor's degree in Social Work or a related field with one year of therapy experience or a Master's degree in Social Work or Professional Counseling.
Social Work/Professional Counseling License or equivalent: LSW, LISW, LISW-S, LPC, LPCC, LPCC-S
Experience in therapy and counseling is preferred.
Experience within a home setting is preferred.
Valid driver's license and reliable transportation.
Willingness to travel throughout assigned service area.
What ViaQuest can offer you:
Comprehensive training.
Free continuing education hours for maintaining licensure.
Supervision hours from an LISW-S or LPCC-S.
Benefit package for full-time employees (including medical, vision, dental, disability and life insurance and a 401k).
Cell phone reimbursement
Paid-time off.
Premium holiday pay.
Mileage reimbursement.
Flexible scheduling.
Employee referral bonus program.
Monthly incentive program for exceeding productivity expectations.
About ViaQuest Psychiatric & Behavioral Solutions
To learn more about ViaQuest Psychiatric & Behavioral Solutions please visit
******************************************************************
From Our Employees To You
**********************************************************
Would you like to refer someone else to this job and earn a bonus? Participate in our referral program!
**************************************************************
Do you have questions?
Email us at ***********************
Easy ApplyLicensed Crisis Counselor - Fully Remote in Youngstown, OH
Work from home job in Youngstown, OH
Education (one of the following required): MSW, PsyD, or PhD in a behavioral health field, OR M.A./M.S. in a behavioral health field with a clinical practice emphasis from a COAMFTE, CACREP, or CORE-accredited program Licensure (must reside in OH and hold one of the following): LPC LSW LPCC ILMFT LISW LISW-S LP Experience: Minimum of 1 year direct experience in behavioral health, counseling, or social services Location: Remote, Ohio residency required Benefits Comprehensive medical, dental, and life insurance 401(k) program with company match Company-matched student loan repayment program Short- and long-term disability (STD/LTD) Employee Assistance Program (EAP) Accrued PTO (earn up to 4 weeks in your first year) Opportunities for professional growth and advancement Compensation & Incentives In addition to base hourly pay, our crisis counselors are eligible for the following incentives: + $1.00/hour - Employees who voluntarily commit to both Saturday and Sunday on their recurring schedule receive a $1.00 increase to their base pay post-training. + $1.00/hour - for working a full 40-hour schedule in the workweek post-training Shift Differentials: Hourly shift differentials ranging between two and six dollars may be applied on an hourly basis, depending on your shift and tenure with the organization. These details will be provided at the time of offer to help you prepare for schedule confirmation with the Scheduling Team. Who We Are Protocall Services is a nationally recognized leader in behavioral healthcare and crisis intervention, supporting organizations across the U.S. and Canada. For five consecutive years, we have been awarded "Top Workplace" honors for our strong culture, mission-driven work, and commitment to employee well-being. We serve a wide range of nearly 700 different organizations nationwide, including Community Mental Health Centers, Certified Community Behavioral Health Clinics, Managed Behavioral Healthcare Organizations, University counseling centers, and Employee Assistance Programs following our brief immediate support model. As a remote-first organization headquartered in Portland, Oregon, our staff operate with excellence, compassion, and integrity while providing 24/7 telephonic support to individuals with various degrees of need.
About the Role
As a Crisis Counselor, you will be a telephonic first responder, delivering compassionate emotional support, risk assessment, crisis intervention, and stabilization services. You will engage with callers experiencing a broad range of emotional, behavioral, and situational challenges. This role requires emotional resilience, exceptional communication skills, and a strong ability to multitask while maintaining clarity and professionalism. While many calls involve acute needs, not all calls are crisis calls; some are administrative or supportive in nature. Regardless of the call type, you will ensure each caller receives professional, solution-focused care and a high-quality service experience.
Primary Responsibilities
* Provide empathetic, ethical, and professional telephonic support to individuals experiencing distress or seeking guidance.
* Build rapport, actively listen, and foster client engagement.
* Assess emotional and behavioral health concerns, including levels of risk and urgent safety issues.
* Provide resources, coping strategies, referrals, and safety planning.
* Intervene appropriately in emergent situations.
* Maintain accurate, timely, and clinically sound documentation.
* Multitask effectively while navigating multiple software systems.
* Ensure a secure, HIPAA-compliant home workspace with a locking door and a wired, stable internet connection.
What You Can Expect
* Six-Week Paid Virtual Training Cohort: Monday-Friday, 8:00 AM to 4:30 PM PST
A structured onboarding program including skills development, role-playing, mentored live call work, and crisis-care foundations. Successful completion is required for continued employment.
* Remote Scheduling: Upon graduation from training, you will transition to your regular schedule, developed in collaboration with our Scheduling Department. Regular availability on weekends and holidays is required.
Protocall Services Inc. is an Equal Opportunity Employer. We believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin, and all of the other fascinating characteristics that make us different
Director of Technology Operations
Work from home job in Youngstown, OH
Job Description
Director of Technology Operations
About The Organization
Community Building Strategies (CBS) is a consulting firm based in Ohio that provides strategic and operational support to Non Profit organizations, donors, and businesses who are working to advance social, economic, and racial justice causes.
About The Role
We're seeking a strategic technology leader who will serve as the sole technology expert managing critical infrastructure, security, and operations across our network of progressive organizations. This hands-on leadership position requires someone who can autonomously navigate complex multi-platform environments while building strategic roadmaps, with the unique opportunity to shape technology operations that directly support grassroots organizing, voter mobilization, and social justice initiatives across multiple states.
What You'll Do
Manage and secure 95+ domains across multiple organizations, including DNS configuration, SSL certificate provisioning, nameserver management, and email setup/maintenance, while implementing proactive monitoring systems to prevent service disruptions
Conduct comprehensive audits within first 90 days covering existing operational processes, digital/physical security vulnerabilities, and technology workflows, then develop prioritized remediation roadmaps with immediate actionable steps
Develop and execute security protocols including incident response plans, access control policies, and quarterly access audits across Google Workspace, Box, and other cloud storage platforms, ensuring proper data governance and C3/C4 compliance
Oversee physical asset management for hundreds of devices including laptops, tablets, and phones, implementing tracking systems, security protocols, and working with local IT contractors for device preparation and deployment
Provide hands-on technical support including assisting website administrators with content updates, troubleshooting WordPress/Squarespace/Wix issues, and responding promptly to service outages while effectively triaging requests
Evaluate and consolidate technology infrastructure across platforms, identifying opportunities for cost optimization and process improvement while maintaining operational continuity
Partner with contractors and vendors to execute strategic initiatives, maintaining existing relationships while evaluating build versus buy decisions and determining when to bring capabilities in-house
Research and implement field operation technologies, selecting appropriate applications for canvassing teams, voter registration programs, and ensuring proper communication channels for field staff
Present recommendations to non-technical stakeholders through formal presentations, translating complex technical concepts into actionable business decisions for executive approval
Establish proactive monitoring and maintenance schedules for critical services, creating documentation, conducting training sessions, and building accountability measures across organizations
Skills We're Seeking
Domain and infrastructure management expertise including DNS, SSL certificates, email configuration, and experience managing multi-platform environments (WordPress, Squarespace, Wix, etc.)
Security operations experience with proven ability to conduct audits, create incident response plans, implement access controls, and manage sensitive data across multiple organizations
Physical device management capabilities including asset tracking, deployment strategies, and experience managing mixed environments (Apple/PC/Android) at scale
Google Workspace and cloud administration proficiency with experience in user provisioning, access management, storage optimization, and implementing governance policies across shared drives
Strong vendor and contractor management skills with ability to maintain relationships, evaluate service providers, and make strategic decisions about outsourcing versus in-house capabilities
Excellent communication and presentation abilities to translate technical concepts for non-technical stakeholders, provide clear recommendations to leadership, and collaborate across hierarchical structures
Highly autonomous work style with demonstrated ability to prioritize across multiple departments and stakeholders, manage competing urgencies, and maintain professional boundaries in fast-paced environments
Technical proficiency in web technologies including basic HTML/CSS knowledge, familiarity with content management systems, and general IT troubleshooting skills
Change management and process improvement experience with ability to assess existing systems, recommend consolidated solutions, and guide organizations through technology transitions without disruption
Mission alignment and professional maturity demonstrating commitment to progressive causes while maintaining practitioner focus, understanding nonprofit compliance requirements, and respecting C3/C4 firewall regulations
Additional Requirements
Location flexibility: Physical proximity to Northeast Ohio or surrounding area preferred, with ability to work remotely while maintaining availability during standard business hours and occasional in-person presence for critical infrastructure needs
Availability: Must maintain standard business hours availability with understanding that this is not a traditional 9-5 role during peak operational periods
Travel: Approximately 15% domestic travel for strategic meetings, professional development, and quarterly office visits if remote
Salary/Benefits
$125,000-$150,000 depending on skills and experience.
Health Insurance, Vacation Time, Sick Days, Paid Holidays, 401k, Ability to work remotely as needed, Monthly Cell Phone and Internet stipend.
Account Manager, NA AAB
Work from home job in Youngstown, OH
Who We Are: Trivium Packaging is a global leader in metal packaging with more than 60 locations worldwide and employs close to 8,000 people. Trivium serves a diverse range of customers in a variety of end markets such as food, seafood, pet food, nutrition, beauty and personal care, household care and premium beverages.
At Trivium, people are the driving force in all our successes by bringing expertise and talent to help us stand out, achieving excellence through their commitment and drive, and maintaining a focus on continuous improvement in everything they do. Together, our goal is to be the number one choice for customers seeking sustainable metal packaging solutions.
Job Summary:
Key responsibilities for the Account Manager are to manage all commercial aspects of assigned customers to achieve Strategic Plan commitments. This person will function as the primary liaison between existing and prospective customers and Trivium Customer Service, Technical, Engineering, R&D, Quality and Operations Personnel. The Account Manager also will have primary account responsibility for other customers where geographic synergies can be realized.
Job Duties:
• Manage all accounts that are assigned by the overall account and management of the day-to day relationship, including account planning, forecasting, inventory, etc.
• Work cross functionally across Trivium internal teams to ensure best in class customer service.
• Develop and design a customer centric driven strategy.
• Increase long term customer loyalty.
• Organize and lead customer collaboration and innovation workshops.
• Own the communication and presentation of the Trivium value proposition.
• Secure new business by commercializing new projects.
• Lead or support long term supply agreement negotiations.
• Identify and capture key consumer and market insights, growth opportunities and customer priorities.
• Ensures assignments meet established standards and deadlines.
• Manage all aspects of new customer acquisition, qualifications and commercialization.
• Implement strategic sales plans to achieve corporate objectives.
• Prepare and deliver sales presentations to key clients.
• Obtain customer requirements and devise timely solutions.
• Manage customer expectation in delivering new product solutions.
• Recommend product simplification and standardization to eliminate unprofitable items.
• Represent company at trade association meetings to promote products.
• Prepare periodic customer technical and sales reports showing forecasts, sales volume, potential sales, and areas of proposed client base expansion.
• Monitor and evaluate the activities and products of the competition.
• Recommend budget, expenditures, and appropriations for research and development work.
• Identify and attend relevant professional development training.
• Travel to customer sites and Trivium production facilities.
• Expected travel: 50-75%
• Perform all other job duties as assigned.
Qualifications and Experience Requirements:
• Bachelor's degree from a four-year college or university and minimum 8 years of B2B industrial sales, managing customer accounts.
• History of delivering customer value, working as a trusted advisor with clients.
• Proven track record of generating revenue/profit growth.
• Ability to effectively manage sales' budgets
• In-depth involvement in business strategy development as well as linking strategy to execution.
• Highly skilled in negotiation techniques
• Ability to build strong relationships across multiple functions with internal and external customers and team.
• Ability to work with Microsoft Outlook, Word, Excel (pivot-table experience a plus) and PowerPoint.
• Positive attitude, strong work ethic, and integrity
• Highly organized and motivated self-starter
• Experience in customer collaboration and joint business planning - how to work with customers to drive profitable growth and formulate business solutions based on customer insights.
Work Environment:
This position is remote-based and will require travel to client sites as well as production facilities as needed. The role encompasses sitting for prolong periods of time and using a computer, telephone and other office electronics are critical. This position will also need to visit various plant locations where moving machinery produces noise.
Trivium Packaging is an Equal Employment Opportunity (EEO)/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.
Help Desk Analyst - (Hybrid)
Work from home job in New Castle, PA
Help Desk Analyst Hybrid New Castle, DE
We are seeking a Help Desk Analyst to join our client's team in Delaware. This role focuses on providing application-related help desk support, ensuring efficient issue resolution, and delivering an excellent customer experience. Candidates will be trained on Microsoft custom-built applications and will play a key role in supporting end users through ticket resolution, documentation, and troubleshooting.
Responsibilities
Provide application-related help desk support (not hardware, software, or networking support).
Manage and resolve help desk tickets by analyzing issues and working toward resolution.
Troubleshoot, document, and escalate tickets as necessary in accordance with established processes.
Deliver excellent customer service by communicating clearly and professionally with end users.
Conduct minimal application testing as part of issue resolution.
Follow defined procedures, maintain accurate documentation, and support continuous improvement of help desk operations.
Required Skills
Previous experience in an application-focused help desk role.
Strong problem-solving and analytical skills.
Excellent customer service orientation with proven experience assisting end users.
Outstanding written and verbal communication skills.
Preferred Skills
Familiarity with Microsoft Office products (Word, Excel, etc.).
Experience with help desk tools, documentation, and escalation processes.
Local candidates will be given preference.
Work Arrangement
Initial onboarding and training will be onsite in Delaware.
Upon successful training and client approval, the role transitions to remote four days per week with mandatory onsite presence every Wednesday.
Candidates must remain flexible as the client may require full-time onsite reporting at any time.
Remote Visual Storytelling Expert - AI Trainer ($45-$65 per hour)
Work from home job in Warren, OH
Mercor is seeking experienced visual storytelling experts - including storyboard artists, cinematographers, animators, editors, and motion designers - to collaborate on creative projects with leading AI research groups. These engagements focus on shaping narrative-driven visual content with cinematic pacing and authenticity. This is a unique opportunity to apply your creative expertise toward developing frontier AI systems that understand and generate compelling visual stories. ### **Key Responsibilities** - Develop storyboards, visual concepts, and narrative structures for AI training data. - Caption video content with an emphasis on capturing storytelling elements, visual detail, and camera techniques. - Evaluate AI-generated visual narratives and provide feedback for improvement. - Ensure authenticity, coherence, and cinematic quality. ### **Ideal Qualifications** - 3+ years of professional experience in film, animation, motion design, or related creative fields. - Strong portfolio demonstrating expertise in storytelling, pacing, and cinematic techniques. - Ability to distill abstract ideas into clear, engaging visual narratives. - Excellent attention to detail and creative problem-solving skills. ### **More About the Opportunity** - Remote and asynchronous - flexible scheduling on your own terms. - Expected commitment: 30-40 hours/week. - Project-based engagements, typically ranging from 2-3 months with potential extensions. ### **Compensation & Contract Terms** - $45-$65/hour depending on experience and geography. - Payments issued weekly via Stripe Connect. - Independent contractor engagement. ### **Application Process** - Complete a short interview to discuss your creative background and areas of expertise. - Selected applicants may be asked to complete a brief sample task. ### **About Mercor** - Mercor is a talent marketplace that connects top experts with leading AI labs and research organizations. - Our investors include Benchmark, General Catalyst, Adam D'Angelo, Larry Summers, and Jack Dorsey. - Thousands of professionals across domains like law, creatives, engineering, and research have joined Mercor to work on frontier projects shaping the next era of AI. * * *
First Responder Flexible Part Time Remote Sales
Work from home job in Warren, OH
At our Agency, we are committed to every one of our agents' success. We are a family run independent insurance agency looking for part -time and full -time team -players, who have an entrepreneurial passion, and a strong commitment to serving clients. We are looking for first responders who are looking for part time remote work or full time. You would need to obtain your life and health insurance license and we would train you on the rest. You have the ability to work this position into your schedule around your current position.
Here is who we are looking for …
Goal setters: You know how to set goals and effectively develop a plan to execute on those goals.
Growth: You are relentless on learning, building & are coachable.
Communication: You do the right thing even when no one is looking and strive for open honest communication.
Servant leaders: You are a true leader and driven. You seek to serve your families and your team.
Strong work ethic: You recognize the irreplaceable value of hard work and what it takes to achieve your financial goals.
High integrity: You uphold high standards of professionalism and ethics and embrace the opportunity to become a highly visible member of your community
Proven history of leadership/management: You have a proven background in building and managing within a business development role.
Requirements
Requirements:
Life and Health Insurance License (Preferred or willing to obtain)
Excellent communication and presentation skills
Coachable
Tech savy
Must be a self -starter, motivated, and driven to succeed
Must live and be able to work in the US
As the demand for life insurance, retirement and legacy services increases, (especially with our aging population), it is important for us to find the right qualified professionals to help us serve our clients and families.
With our proprietary lead generation and training systems in place, you will have the opportunity to build your own business, and earn what you are willing to work for.
Review our requirements and set up an interview via our link: *****************************************
Benefits
We also have a leadership development program that enables the most ambitious sales professionals to develop their own agency.
Health & Dental Insurance Benefits Available
Meet With Clients over the internet utilizing ZOOM, Facetime, etc.:
All leads are provided, no cold calling or prospecting
One of America's Fastest Growing Companies: Inc 5000 #1022 for last 6 years
Luxury All Expense Paid Vacations: Free, world -class travel to reward you for your production
Passive Income: Eventually you'll be able to replace your personal production
Untapped Market Potential: Demand nationwide has not been sufficiently met by our products
Team Culture that seeks to promote without overworking you: At our core we believe in balance
Build your own Agency: You can build an Agency and be able to leave it as a Legacy to your family when you reach that goal.
Discovering a mutual fit in our hiring process is crucial to us, as we don't align with everyone, and we recognize you feel the same way. We look forward to learning more about you!
Office Administrator
Work from home job in Hermitage, PA
Out of an abundance of caution and until further notice, effective Mon 3\/16\/20, Preferred Sales, Inc. (PSI) has suspended all sales travel and face\-to\-face meetings with customers or suppliers. PSI, with a business\-as\-usual mindset, will be supporting it's sales staff now working\-from\-home and follow guidance from Federal and State officials as new information becomes available.
The Sales Associate and Office Admin remain urgent so your consideration is appreciated.
Office Administrator
Preferred Sales, Inc. (PSI), located in Hermitage, PA, is a nationally\-recognized leader in the sale of HVAC and Plumbing solutions to Commercial, Residential and Wholesale accounts in a 4\-state region. PSI is searching for an Office Administrator whose responsibilities will include, but not be limited to, maintaining records for all transactions, preparing monthly, quarterly and annual financial reports and processing reimbursements.
Ultimately, you'll assist and fill\-in for the current Office Manager who manages and allocates capital resources for Senior Management; however, on occasion and over time, you may be required to assist in other parts of the Company like Human Resources or Facilities. For the right individual who can rise to this challenge, the opportunities to advance with a growing company that treats employees like family are here! If you have a background in and knowledge of accounting or bookkeeping activities, we'd like to hear from you!
Responsibilities
Create and update spreadsheets of transactions
Maintain GL, AR\/AP and review and process reimbursements
Prepare budgets for Sales and Senior Management
Report on financial metrics, investments and growth rates
Keep records of invoices and tax payments
Manage Co.'s 3rd\-party relations, e.g., Payroll, Insurance, Credit
Identify and address account discrepancies
Report on financial projections, e.g., liquidity and cash flow
Requirements
Five (5) years of experience as an accountant or bookkeeper is required
Hands\-on experience with accounting software, like QuickBooks
Advanced knowledge of MS Excel, e.g., Spreadsheets, Charts, Functions
Demonstrated proficiency with bookkeeping procedures, e.g., GL, AP\/AR
Time\-management, organization skills and confidentiality are essential
BSc degree in Accounting, Business or equivalent is strongly preferred
"}}],"is Mobile":true,"iframe":"true","job Type":"Full time","apply Name":"APPLY NOW","zsoid":"666828473","FontFamily":"PuviRegular","job OtherDetails":[{"field Label":"Industry","uitype":2,"value":"Sales \- Marketing"},{"field Label":"Work Experience","uitype":2,"value":"Accounting"},{"field Label":"City","uitype":1,"value":"Hermitage"},{"field Label":"State\/Province","uitype":1,"value":"PA"},{"field Label":"Zip\/Postal Code","uitype":1,"value":"16148"}],"header Name":"Office Administrator","widget Id":"**********00072311","is JobBoard":"false","user Id":"**********00206003","attach Arr":[],"custom Template":"3","is CandidateLoginEnabled":false,"job Id":"**********01732001","FontSize":"15","google IndexUrl":"https:\/\/dmconsult.zohorecruit.com\/recruit\/ViewJob.na?digest=ANqN4SxbVziaDWjnt7nNTKJ2HM5BKUSZhZfKnW8LoV4\-&embedsource=Google","location":"Hermitage","embedsource":"CareerSite","indeed CallBackUrl":"https:\/\/recruit.zoho.com\/recruit\/JBApplyAuth.do"}