FIND PERSONALIZED JOBS
Sign up to Zippia and discover your career options with your personalized career search.
Sorry, we can't find that. Please try a different city or state.
APPLY NOW
Apply Now
×
FIND
PERSONALIZED JOBS

Sorry, we can't find that. Please try a different city or state.

CONTENT HAS
BEEN UNLOCKED
Close this window to view unlocked content
or
find interesting jobs in

Log In

Log In to Save

Sign Up to Save

Sign Up to Dismiss

Sign Up

SIGN UP TO UNLOCK CONTENT

or

The email and password you specified are invalid. Please, try again.

Email and password are mandatory

Forgot Password?

Don't have an account? Sign Up

reset password

Enter your email address and we will send you a link to reset your password.

Back to Log In

Log In

Log In to Save

Sign Up to Save

Sign Up to Dismiss

Sign up to save the job and get personalized job recommendations.

Sign up to dismiss the job and get personalized job recommendations.

or

The email and password you specified are invalid. Please, try again.

Email and password are mandatory

Already have an account? Log in

reset password

Enter your email address and we will send you a link to reset your password.

Back to Log In

Company Saved

Answer a few questions and view jobs at that match your preferences.

Where do you want to work?

Job Saved

See your Saved Jobs now

or

find more interesting jobs in

Job Dismissed

Find better matching jobs in

Your search has been saved!

Become An Authorization Specialist

Where do you want to work?

To get started, tell us where you'd like to work.
Sorry, we can't find that. Please try a different city or state.

Working As An Authorization Specialist

  • Documenting/Recording Information
  • Performing for or Working Directly with the Public
  • Getting Information
  • Assisting and Caring for Others
  • Establishing and Maintaining Interpersonal Relationships
  • Deal with People

  • Unpleasant/Angry People

  • $33,000

    Average Salary

What Does An Authorization Specialist Do

Customer service representatives interact with customers to handle complaints, process orders, and provide information about an organization’s products and services.

Duties

Customer service representatives typically do the following:

  • Listen to customers’ questions and concerns, and provide answers or responses
  • Provide information about products and services
  • Take orders, calculate charges, and process billing or payments
  • Review or make changes to customer accounts
  • Handle returns or complaints
  • Record details of customer contacts and actions taken
  • Refer customers to supervisors or more experienced employees

Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email, or live chat.

The specific duties of customer service representatives vary by industry. For example, representatives who work in banks may answer customers’ questions about their accounts. Representatives who work for utility and communication companies may help customers with service problems, such as outages. Those who work in retail stores often handle returns, process refunds, and help customers locate items. Some representatives make changes to customers’ accounts, such as updating addresses or canceling orders. Although selling is not their main job, some representatives may help generate sales while providing information about a product or service.

Customer service representatives typically use a telephone, computer, and other office equipment. For example, representatives who work in call centers answer phone calls and use computers to review and select standard responses from a list of options. Those employed in retail stores use registers to process returns or orders.

Show More

Show Less

How To Become An Authorization Specialist

Customer service representatives typically need a high school diploma and receive on-the-job training to learn the specific skills needed for the job. They should be good at communicating and interacting with people and have some experience using computers.

Education

Customer service representatives typically need a high school diploma.

Training

Customer service representatives usually receive short-term on-the-job training, lasting 2 to 3 weeks. Those who work in finance and insurance may need several months of training to learn more complicated financial regulations.

General customer-service training may focus on procedures for answering questions, information about a company’s products and services, and computer and telephone use. Trainees often work under the guidance of an experienced worker for the first few weeks of employment.

In certain industries, such as finance and insurance, customer service representatives must remain current with changing regulations.

Licenses, Certifications, and Registrations

Customer service representatives who provide information about finance and insurance may need a state license. Although licensing requirements vary by state, they usually include passing a written exam. Some employers and organizations may provide training for these exams.

Important Qualities

Communication skills. Customer service representatives must be able to provide information in writing, by phone, or in person so that customers can understand them.

Customer-service skills. Representatives help companies retain customers by answering their questions and complaints in a helpful and professional manner.

Interpersonal skills. Representatives should be able to create positive interactions with customers.

Listening skills. Representatives must listen carefully and understand a customer’s situation in order to assist them.

Patience. Representatives should be patient and polite, especially when interacting with dissatisfied customers.

Problem-solving skills. Representatives must determine solutions to a customer’s problem. By resolving issues effectively, representatives contribute to customer loyalty and retention.

Show More

Show Less

Do you work as an Authorization Specialist?

Send To A Friend

Authorization Specialist Jobs

NO RESULTS

Aw snap, no jobs found.

Add To My Jobs

Authorization Specialist Career Paths

Authorization Specialist
Team Leader Manager Office Manager
Practice Manager
9 Yearsyrs
Team Leader Supervisor Office Manager
Business Office Manager
7 Yearsyrs
Team Leader Case Manager Registered Nurse Case Manager
Nursing Director
9 Yearsyrs
Reimbursement Specialist Office Manager
Billing Manager
7 Yearsyrs
Reimbursement Specialist Medical Coder Assistant Manager
Center Manager
6 Yearsyrs
Reimbursement Specialist Medical Coder Billing Manager
Accounts Receivable Manager
6 Yearsyrs
Patient Care Coordinator Case Manager
Patient Care Manager
5 Yearsyrs
Patient Care Coordinator Case Manager Clinical Supervisor
Clinical Director
9 Yearsyrs
Patient Care Coordinator Registered Nurse Case Manager
Clinical Manager
8 Yearsyrs
Medical Coder Manager Director
Administrative Director
8 Yearsyrs
Credentialing Specialist Analyst Customer Service Manager
Call Center Manager
6 Yearsyrs
Credentialing Specialist Executive Assistant
Office Manager Of Human Resources
6 Yearsyrs
Credentialing Specialist Administrator Registered Nurse Case Manager
Medical Case Manager
8 Yearsyrs
Registered Nurse Registered Nurse Supervisor Nursing Director
Patient Relations Director
10 Yearsyrs
Registered Nurse Senior Technician Specialist Business Office Manager
Revenue Manager
8 Yearsyrs
Registered Nurse Registered Nurse Supervisor Clinical Manager
Patient Services Manager
7 Yearsyrs
Executive Assistant Assistant Office Manager
Billing Office Manager
6 Yearsyrs
Executive Assistant Accountant Accounts Receivable Manager
Patient Account Manager
7 Yearsyrs
Benefit Specialist Customer Service Supervisor Office Supervisor
Supervisor, Patient Access
6 Yearsyrs
Show More
Share

Do you work as an Authorization Specialist?

Help others decide if this is a good career for them

Average Length of Employment
Patient Registrar 2.8 years
Top Careers Before Authorization Specialist
Cashier 6.5%
Internship 2.8%
Specialist 2.3%
Top Careers After Authorization Specialist
Cashier 5.7%
Specialist 3.2%

Do you work as an Authorization Specialist?

Authorization Specialist Demographics

Gender

Female

74.6%

Male

13.7%

Unknown

11.8%
Ethnicity

White

59.6%

Hispanic or Latino

19.2%

Black or African American

11.0%

Asian

6.6%

Unknown

3.6%
Show More
Foreign Languages Spoken

Spanish

77.9%

Portuguese

4.4%

French

2.9%

Hindi

2.9%

Vietnamese

1.5%

Bosnian

1.5%

Greek

1.5%

Serbian

1.5%

Urdu

1.5%

Hmong

1.5%

Polish

1.5%

Croatian

1.5%
Show More

Authorization Specialist Education

Schools

University of Phoenix

28.2%

Ashford University

6.1%

Ultimate Medical Academy - Clearwater

5.2%

Strayer University

5.2%

Capella University

5.2%

Miami Dade College

4.7%

Kaplan University

4.7%

Grand Canyon University

4.2%

Glendale Community College

3.8%

American InterContinental University

3.8%

Monroe College

3.3%

Southern New Hampshire University

3.3%

University of Memphis

3.3%

Everest Institute

2.8%

Bryant and Stratton College

2.8%

Southwest Tennessee Community College

2.8%

Palm Beach State College

2.8%

Kingsborough Community College of the City University of New York

2.8%

Concorde Career College

2.8%

Brigham Young University

2.3%
Show More
Majors

Health Care Administration

22.8%

Business

22.7%

Medical Assisting Services

11.8%

Nursing

7.4%

Psychology

5.2%

Management

3.5%

Criminal Justice

3.3%

General Studies

2.9%

Accounting

2.7%

Insurance

2.2%

Liberal Arts

1.9%

Computer Science

1.7%

Computer Information Systems

1.7%

Social Work

1.6%

Medical Technician

1.5%

Communication

1.5%

Human Resources Management

1.5%

Health/Medical Preparatory Programs

1.4%

Elementary Education

1.4%

Education

1.4%
Show More
Degrees

Other

33.6%

Bachelors

24.6%

Associate

19.7%

Certificate

9.2%

Masters

7.4%

Diploma

4.9%

License

0.3%

Doctorate

0.3%
Show More

Job type you want
Full Time
Part Time
Internship
Temporary

How Would You Rate The Salary Of an Authorization Specialist?

Have you worked as an Authorization Specialist? Help other job seekers by rating your experience as an Authorization Specialist.

Top Skills for An Authorization Specialist

  1. Insurance Companies
  2. Medical Records
  3. Customer Service
You can check out examples of real life uses of top skills on resumes here:
  • Completed referral request from providers by obtaining prior authorization from insurance companies to obtain approval for visits.
  • Followed up with Insurance Companies to ensure the accuracy and credibility of necessary medical records to complete orderly requests.
  • Provide excellent customer service to clinicians, insurance representatives and accounting departments.
  • Collaborate with insurance companies in acquiring prior authorization for selective medication and/or procedures pertinent to patient care.
  • Develop positive working relationships with MCO s and KYC clinical staff to promote an understanding of Prior Authorizations requirements and processes.

How Would You Rate Working As an Authorization Specialist?

Are you working as an Authorization Specialist? Help us rate Authorization Specialist as a Career.

Top Authorization Specialist Employers

Jobs From Top Authorization Specialist Employers

Authorization Specialist Videos

Introduction to Document Control Video Preview

How to become a EKG Technician

RxHelp - What is a Prior Authorization?

Related to your recently viewed content