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  • Patient Access Representative

    Central Ohio Urology Group 3.8company rating

    Worthington, OH

    At Central Ohio Urology Group, our Patient Access Representatives are the driving force behind every patient's first impression and final interaction. They keep our clinics running smoothly - with professionalism, precision, and proactive communication, every single day. This isn't your typical front desk job. As a PAR, you'll enjoy the variety of working across multiple satellite offices within the 270 loop - no two days are exactly the same. For those who thrive on change, excel in fast-paced settings, and love solving problems on the fly, this is the opportunity you've been waiting for. Position Requirements - What You Need to Know Before Applying Full-Time Commitment: This is a full-time position (Monday-Friday, 40 hours per week). Shift Availability: Shifts may begin as early as 7:30 AM and may end as late as 5:30 PM. You must be available to work shifts within this range. Reliable Transportation: You must have reliable transportation to travel locally to our satellite offices around I-270. Mileage reimbursement is available for eligible midday travel. What You'll Do As a Patient Access Representative, you'll be the anchor of each clinic you support - ensuring every patient is welcomed, every detail is managed, and every visit starts and ends on the right note. Key duties include: Meeting and greeting patients promptly, professionally, and with genuine care. Managing the reception and departure process with efficiency and attention to detail. Reviewing patient charts for accuracy, ensuring providers have everything they need to deliver excellent care. Performing administrative tasks including scanning, sorting, and maintaining electronic medical records (EMR). What You Bring 1+ year of face-to-face customer service experience in a fast-paced, high-volume healthcare setting. Exceptional communication skills - you're clear, courteous, responsive, and always one step ahead in keeping patients and providers informed. Reliable transportation - you'll need it to travel to your scheduled satellite locations. Punctuality and dependability - your team and patients can count on you, every time. A resourceful, proactive mindset - you're a self-starter who takes initiative and solves problems before they arise. Why You'll Love This Role You'll stay engaged: With a variety of locations, teams, and patient interactions, no two weeks look exactly the same - keeping your work dynamic and fulfilling. You'll be the go-to problem solver: Resourceful, self-reliant, and solutions-driven - you'll step in and step up wherever needed. You'll sharpen your communication superpowers: Exceptional communication isn't just a skill here - it's essential. You'll be trusted: As a self-starter, you'll be relied on to manage your time effectively, ensuring you're fully prepared for each satellite location and communicating proactively if any delays or challenges arise. What We Offer Health Benefits within 30 days of hire - Medical, dental, vision & more! Work-Life Balance - NO nights, weekends, holidays, or call - and yes, holidays are paid. Paid Time Off (PTO) - begins accruing on your first day Bring your A-game (and your A-list) - get rewarded for excellence and referrals Competitive pay, real perks, and rewards that go beyond the paycheck - including mileage reimbursement for eligible midday travel. What We are Offer You At U.S. Urology Partners, we are guided by four core values. Every associate living the core values makes our company an amazing place to work. Here “Every Family Matters” Compassion Make Someone's Day Collaboration Achieve Possibilities Together Respect Treat people with dignity Accountability Do the right thing Beyond competitive compensation, our well-rounded benefits package includes a range of comprehensive medical, dental and vision plans, HSA / FSA, 401(k) matching, an Employee Assistance Program (EAP) and more. About US Urology Partners U.S. Urology Partners is one of the nation's largest independent providers of urology and related specialty services, including general urology, surgical procedures, advanced cancer treatment, and other ancillary services. Through Central Ohio Urology Group, Associated Medical Professionals of NY, Urology of Indiana, and Florida Urology Center, the U.S. Urology Partners clinical network now consists of more than 50 offices throughout the East Coast and Midwest, including a state-of-the-art, urology-specific ambulatory surgery center that is one of the first in the country to offer robotic surgery. U.S. Urology Partners was formed to support urology practices through an experienced team of healthcare executives and resources, while serving as a platform upon which NMS Capital is building a leading provider of urological services through an acquisition strategy. U.S. Urology Partners is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.
    $28k-35k yearly est. Auto-Apply 56d ago
  • Patient Registration Representative

    Ohiohealth 4.3company rating

    Columbus, OH

    **We are more than a health system. We are a belief system.** We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. ** Summary:** This position begins the Revenue Cycle process by collecting accurate demographic and financial information to produce a clean claim necessary to receive timely reimbursement. In addition, this position provides exceptional support and customer service during encounters with patients, families, visitors, and OhioHealth Physicians and associates. **Responsibilities And Duties:** Accurately identifies patient in EMR system. Obtains and enters accurate patient demographic and financial information through a standard work process (via phone, virtual, face to face and/or bedside location) to complete registration all while maintaining patient confidentiality and providing exceptional customer service. Provides exceptional customer service during every encounter with patients, families, visitors, and OhioHealth physicians and associates. Performs registration functions in any of the Patient Access areas. Uses critical thinking skills to make decisions, resolve issues, and/or escalate concerns when they arise. Uses various computer programs to enter and retrieve information. Verifies insurance eligibility using online eligibility system, payer websites or by phone call. Secures and tracks insurance authorizations and processed BXC patients. Transcribes ancillary orders. Scheduled outpatients. Generates, prints and provides patient estimates utilizing price estimator products. Collects patient's Out of Pocket expenses and past balances to meet individual and departmental goals. Attempts to collect residual balances from previous visits. Answers questions or concerns regarding insurance residuals and self-pay accounts. Uses knowledges of CPT codes to accurately select codes from clinical descriptions. Generates appropriate regulatory documents and obtains consent signatures. Identifies and/or determines patient Out of Network acceptance into the organization. Reviews insurance information and speaks to patients regarding available financial aid. Explains billing procedures, hospital policies and provides appropriate literature and documentation. Scans required documents used for claim submission into patient's medical record. Escorts or transports patients in a safe and efficient manner to and from various destinations. Assists clinical staff in administrative duties as needed. Complies with policies and procedures that are unique to each access area. Assists with training new associates. Oversees functions of reception desks and lobbies including, but not limited to, cleanliness and order of lobbies and surrounding work areas. Goes to the Nursing Units to register or obtain consents. Uses multi-line phone system, transferring callers to appropriate patient rooms or other locations. Makes reminder phone calls to patient. Processes offsite registrations; processes offsite paper registrations; processes pre-registered paper accounts. Maintains patient logs for statistical purposes. Reviewed insurance information and determines need for referrals and/or financial counseling. Educations patients on MyChart, including its activation. Based on Care Site, may also have responsibility for Visitor Management which includes credentialing visitors and providing wayfinding assistance to their destination. **Minimum Qualifications:** High School or GED (Required) **Additional Job Description:** **SPECIALIZED KNOWLEDGE** Excellent communication, organization, and customer service skills. Basic computer skills. One to two years precious experience in a medical office setting. **Work Shift:** Evening **Scheduled Weekly Hours :** 40 **Department** Main Registration Join us! ... if your passion is to work in a caring environment ... if you believe that learning is a life-long process ... if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment
    $30k-33k yearly est. 3d ago
  • Patient Care Pharmacy Operations Specialist

    Gifthealth

    Columbus, OH

    About Us At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives. Shift details: Full-time employees will work 40 hours per week Monday-Friday, with a variety of shift options available starting as early as 7:00 a.m. and as late as 9:00 pm. Saturday, 8:00 am to 4:00 pm (rotating with team) Position Summary At Gifthealth, our call center is the heart of our operations-where every interaction puts the patient first. Joining our Pharmacy Operations team means becoming an essential partner in delivering exceptional service and support to our agents, ensuring they can provide accurate, timely information to patients. As a Pharmacy Operations Specialist, you will work directly with agents, answering inquiries and navigating multiple systems to deliver high-quality assistance. This fast-paced, collaborative environment offers a deep understanding of pharmacy operations, empowering you to meet the needs of both agents and patients with excellence and care. Key Responsibilities Issue Triage: Identify and assess the nature of customer issues, providing accurate and timely information to agents to ensure clear and effective communication with patients. Customer Service: Engage directly with patients via phone, chat, or other communication channels to address inquiries, resolve issues, and provide compassionate, high-quality support. Agent Support: Serve as a knowledgeable resource for call center agents by answering questions, resolving escalations, and assisting with complex pharmacy-related inquiries. System Navigation: Utilize multiple pharmacy and communication systems to research patient information, verify data accuracy, and ensure seamless workflow across platforms. Quality Assurance: Maintain a high standard of accuracy and professionalism in all interactions, ensuring compliance with pharmacy policies, procedures, and regulatory requirements. Collaboration: Partner with cross-functional teams, including pharmacy, operations, and customer service, to resolve issues efficiently and enhance the overall patient experience. Process Improvement: Identify opportunities to streamline workflows, improve accuracy, and enhance communication between agents and patients. Documentation: Accurately record interactions, resolutions, and relevant details in appropriate systems to support transparency and operational excellence. Patient-Centered Focus: Uphold Gifthealth's mission by ensuring that both agent and patient needs are met with empathy, efficiency, and exceptional service. Qualifications Education: High School Diploma or equivalent Previous experience in customer support, service, or success roles, preferably within healthcare and/or high-growth startups (minimum 2 years). Strong problem-solving skills with an emphasis on process improvement. Preferred Pharmacy Technician certification; support provided for obtaining this certification. Work Environment Location: On-site / Hybrid Schedule: Full-time May require additional availability or flexibility for escalations. Regular meetings with teams, departments, or leadership to ensure alignment. Key Essential Functions [example below key provision - you may require others] Must be able to remain seated at a workstation for extended periods while handling calls, chats, and system navigation. Must be able to type and use a computer for the majority of the shift, including rapid switching between multiple systems. Must be able to communicate clearly and professionally via phone, chat, and written channels. Must be able to de-escalate conversations and maintain composure when handling sensitive or urgent patient issues. Must be able to independently research and resolve issues by reviewing information across multiple platforms and databases. Must be able to maintain accuracy and attention to detail while multitasking in a fast-paced environment. Must be able to work scheduled shifts, including rotating Saturdays and occasional schedule adjustments based on business needs. Must be able to follow all pharmacy-related compliance, confidentiality, and verification procedures. Must be able to collaborate effectively with cross-functional teams, including pharmacy staff, operations, and customer service. Must be able to meet performance metrics such as quality, accuracy, productivity, and attendance. Employment Classification Status: Full-time FLSA: Non-Exempt Equal Employment Opportunity (EEO) Statement Gifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you do not meet every requirement but still feel you would be a great fit for this role, we encourage you to apply! Disclaimer This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time.
    $26k-48k yearly est. 6d ago
  • Patient Care Pharmacy Operations Specialist

    Gifthealth Inc.

    Columbus, OH

    Description: About Us At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives. Shift details: Full-time employees will work 40 hours per week Monday-Friday, with a variety of shift options available starting as early as 7:00 a.m. and as late as 9:00 pm. Saturday, 8:00 am to 4:00 pm (rotating with team) Position Summary At Gifthealth, our call center is the heart of our operations-where every interaction puts the patient first. Joining our Pharmacy Operations team means becoming an essential partner in delivering exceptional service and support to our agents, ensuring they can provide accurate, timely information to patients. As a Pharmacy Operations Specialist, you will work directly with agents, answering inquiries and navigating multiple systems to deliver high-quality assistance. This fast-paced, collaborative environment offers a deep understanding of pharmacy operations, empowering you to meet the needs of both agents and patients with excellence and care. Key Responsibilities Issue Triage: Identify and assess the nature of customer issues, providing accurate and timely information to agents to ensure clear and effective communication with patients. Customer Service: Engage directly with patients via phone, chat, or other communication channels to address inquiries, resolve issues, and provide compassionate, high-quality support. Agent Support: Serve as a knowledgeable resource for call center agents by answering questions, resolving escalations, and assisting with complex pharmacy-related inquiries. System Navigation: Utilize multiple pharmacy and communication systems to research patient information, verify data accuracy, and ensure seamless workflow across platforms. Quality Assurance: Maintain a high standard of accuracy and professionalism in all interactions, ensuring compliance with pharmacy policies, procedures, and regulatory requirements. Collaboration: Partner with cross-functional teams, including pharmacy, operations, and customer service, to resolve issues efficiently and enhance the overall patient experience. Process Improvement: Identify opportunities to streamline workflows, improve accuracy, and enhance communication between agents and patients. Documentation: Accurately record interactions, resolutions, and relevant details in appropriate systems to support transparency and operational excellence. Patient-Centered Focus: Uphold Gifthealth's mission by ensuring that both agent and patient needs are met with empathy, efficiency, and exceptional service. Qualifications Education: High School Diploma or equivalent Previous experience in customer support, service, or success roles, preferably within healthcare and/or high-growth startups (minimum 2 years). Strong problem-solving skills with an emphasis on process improvement. Preferred Pharmacy Technician certification; support provided for obtaining this certification. Work Environment Location: On-site / Hybrid Schedule: Full-time May require additional availability or flexibility for escalations. Regular meetings with teams, departments, or leadership to ensure alignment. Key Essential Functions [example below key provision - you may require others] Must be able to remain seated at a workstation for extended periods while handling calls, chats, and system navigation. Must be able to type and use a computer for the majority of the shift, including rapid switching between multiple systems. Must be able to communicate clearly and professionally via phone, chat, and written channels. Must be able to de-escalate conversations and maintain composure when handling sensitive or urgent patient issues. Must be able to independently research and resolve issues by reviewing information across multiple platforms and databases. Must be able to maintain accuracy and attention to detail while multitasking in a fast-paced environment. Must be able to work scheduled shifts, including rotating Saturdays and occasional schedule adjustments based on business needs. Must be able to follow all pharmacy-related compliance, confidentiality, and verification procedures. Must be able to collaborate effectively with cross-functional teams, including pharmacy staff, operations, and customer service. Must be able to meet performance metrics such as quality, accuracy, productivity, and attendance. Employment Classification Status: Full-time FLSA: Non-Exempt Equal Employment Opportunity (EEO) Statement Gifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you do not meet every requirement but still feel you would be a great fit for this role, we encourage you to apply! Disclaimer This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time. Requirements:
    $26k-48k yearly est. 3d ago
  • Patient Service Representative

    Quantum Health 4.7company rating

    Dublin, OH

    At a Glance Hiring Classes: Next hiring classes scheduled for November 2025+ Starting Pay: $18+ per hour Schedule: Full time position, 40 hours/week, Monday - Friday, no weekends Available Shifts: 11:30am-8:30pm; 12pm-9pm; 12:30pm-9:30pm; 1pm-10pm Shift Differential: +$0.50 per hour (11:00am-8:30pm EST); +$1.50 per hour (12:00pm-10:00pm EST) Who We Are Founded in 1999, Quantum Health is an independent healthcare navigation organization headquartered in Central Ohio. We believe no one should have to navigate the complexity of healthcare alone. Our mission is to make healthcare simpler and more effective for our members. We are a big-hearted, tech-savvy team committed to ensuring our members get the care they need at the most affordable cost-we call ourselves Healthcare Warriors . With more than 2,000 employees and counting, we are committed to building diverse and inclusive teams. If you're excited about this role, we encourage you to apply-even if you don't meet every requirement. The Impact You'll Make As a Patient Service Representative, you will play a crucial role in helping members navigate their healthcare journey with confidence. You will be their main point of contact, assisting with questions about benefits, claims, and provider options while ensuring they receive the right care at the right time. Your ability to listen, problem-solve, and provide clear guidance will directly impact their healthcare experience. Through each interaction, you will not only resolve concerns but also empower members with knowledge to make informed decisions about their care. Beyond answering questions, you will proactively identify potential cost-saving opportunities, advocate for necessary services, and collaborate with internal teams to streamline healthcare access. Whether it's helping a member understand their medical bills, coordinating pharmacy needs, or removing barriers to care, your support will make a meaningful difference in their lives. Learn more by watching the “What it means to Warrior with us” video, here! What Success Looks Like Resolve inquiries efficiently by handling inbound/outbound calls and addressing concerns in a timely manner. Show empathy and support to members during difficult healthcare situations. Provide clear guidance on healthcare plans, billing, and provider options. Advocate for members by coordinating with providers and insurers to remove barriers to care. Work collaboratively with internal teams to ensure accurate and seamless service. Meet performance goals while continuously learning and developing expertise in healthcare navigation. All other duties as assigned. What You'll Bring Education: High School Diploma or General Education Development (GED) equivalent required; college coursework or degree is a plus! Customer-Focused Mindset: Passion for helping others and ensuring a positive experience for members. Problem-Solving Skills: Ability to think critically, use available resources, and adapt to evolving challenges. Strong Communication: Comfortable handling phone conversations and emails professionally and efficiently. Tech Savvy: Strong administrative/technical skills; Comfort working on a PC using Microsoft Office (Outlook, Word, Excel, PowerPoint), IM/video conferencing (Teams & Zoom), and telephones efficiently. Accountability & Dependability: A consistent, reliable presence with a commitment to meeting work schedule expectations and a commitment to working within Quantum Health's policies, values and ethics, and protect the sensitive data entrusted to us. Growth-Oriented Attitude: Eagerness to learn, take on new challenges, and develop professionally within the healthcare industry. Why Join Us? Ability to Make a Difference: As the first point of contact for our members, you will have a direct impact on their healthcare experience - solving real problems, providing clarity, and ensuring they get the care they need when they need it. Career Growth: Access to training, mentorship, and advancement opportunities, supported by a dedicated Learning and Development team. Engaging Work Culture: A collaborative, inclusive, and community-driven workplace with team-building activities and social events. Hybrid Work Flexibility: Success in this role starts with strong in-office collaboration during your onboarding. Once you and your leader agree that you are performing confidently, you may transition to a hybrid schedule - provided you have a home environment suitable for remote work. *(manager approval is required) Comprehensive Benefits: Flexible wellness programs, additional leave policies, and comprehensive benefits designed to support work-life balance. -- #LI-ONSITE Ready to Make an Impact? If you're looking for a career where you can help others while growing professionally, we want to hear from you! Apply today and be part of a team that's redefining healthcare navigation. What's in it for you Compensation: Competitive base and incentive compensation Coverage: Health, vision and dental featuring our best-in-class healthcare navigation services, along with life insurance, legal and identity protection, adoption assistance, EAP, Teladoc services and more. Retirement: 401(k) plan with up to 4% employer match and full vesting on day one. Balance: Paid Time Off (PTO), 7 paid holidays, parental leave, volunteer days, paid sabbaticals, and more. Development: Tuition reimbursement up to $5,250 annually, certification/continuing education reimbursement, discounted higher education partnerships, paid trainings and leadership development. Culture: Recognition as a Best Place to Work for 15+ years, dedication to diversity, philanthropy and sustainability, and people-first values that drive every decision. Environment: A modern workplace with a casual dress code, open floor plans, full-service dining, free snacks and drinks, complimentary 24/7 fitness center with group classes, outdoor walking paths, game room, notary and dry-cleaning services and more! What you should know Internal Associates: Already a Healthcare Warrior? Apply internally through Jobvite. Process: Application > Phone Screen > Online Assessment(s) > Interview(s) > Offer > Background Check. Diversity, Equity and Inclusion: Quantum Health welcomes everyone. We value our diverse team and suppliers, we're committed to empowering our ERGs, and we're proud to be an equal opportunity employer . Tobacco-Free Campus: To further enable the health and wellbeing of our associates and community, Quantum Health maintains a tobacco-free environment. The use of all types of tobacco products is prohibited in all company facilities and on all company grounds. Compensation Ranges: Compensation details published by job boards are estimates and not verified by Quantum Health. Details surrounding compensation will be disclosed throughout the interview process. Compensation offered is based on the candidate's unique combination of experience and qualifications related to the position. Sponsorship: Applicants must be legally authorized to work in the United States on a permanent and ongoing future basis without requiring sponsorship. Agencies: Quantum Health does not accept unsolicited resumes or outreach from third-parties. Absent a signed MSA and request/approval from Talent Acquisition to submit candidates for a specific requisition, we will not approve payment to any third party. Reasonable Accommodation: Should you require reasonable accommodation(s) to participate in the application/interview/selection process, or in order to complete the essential duties of the position upon acceptance of a job offer, click here to submit a recruitment accommodation request. Recruiting Scams: Unfortunately, scams targeting job seekers are common. To protect our candidates, we want to remind you that authorized representatives of Quantum Health will only contact you from an email address ending **********************. Quantum Health will never ask for personally identifiable information such as Date of Birth (DOB), Social Security Number (SSN), banking/direct/tax details, etc. via email or any other non-secure system, nor will we instruct you to make any purchases related to your employment. If you believe you've encountered a recruiting scam, report it to the Federal Trade Commission and your state's Attorney General.
    $18 hourly Auto-Apply 47d ago
  • Centralized Scheduler

    Select Medical 4.8company rating

    Dublin, OH

    **NovaCare Rehabilitation** 54928 OHJV - Sports Med Ctr Dublin 6955 Hospital Drive Dublin, Ohio 43016 **Centralized Scheduler** **Full Time, Mon-Fri 9am-6pm** **_(remote after training, but must attend 90-day onsite training in Dublin)_** **$17-18.50/hour (based on experience)** **Diverse Health Benefit Packages, paid holidays, PTO & EID Leave, 401K with company match & more** *Do you have customer service, call center, or scheduling experience? *Are you someone whoenjoys working on the business side of health care? *Do you want to work for a company devoted to helping others and achieving outcomes that improve quality of life? **Then this might be an opportunity for you!** **Watch for a glimpse into life at Select Medical:** **Responsibilities** + Work as a team to ensure office is working efficiently and that all calls are made timely to potential patients and referral sources. + Responsible for accurate procedure scheduling. + Effectively communicates with patients, families, healthcare team members the time of visit, visit expectations, facility directions and web address to access New Patient paperwork. + Requests an accurate clinical history as necessary for the exam. Provides instructions and specific preparations to the individual scheduling the procedure. + Reviews and evaluates scheduled appointments for completeness. + Assists with pre-registration process by obtaining demographic information and insurance information. + Receives Physician orders and schedules procedures by both telephone and electronic media. + Obtains provisional diagnosis, Physician orders and patient history to substantiate the requested treatment. + Communicates scheduling concerns to the Center Manager or market leader. + Communicate scheduled appointments with team members at the center and scans in any supporting documentation. + Place calls to patients for Prehab scheduling for pre-surgical appointments. + Works closely with the marketing department for additional opportunities to develop referral sources, as well as reports any barriers to receiving referrals. + Other duties as assigned. **Qualifications** **Minimum Requirements** + High School diploma or GED. + Two years' experience in Healthcare field dealing with customer service. **Preferred Qualifications** + Industry Specific Customer Service Certification preferred. + Associate or Bachelor's degree preferred, OR 2 years' experience in similar role. **Additional Data** _Select Medical Corporation's Outpatient Division is a nationally prominent, locally driven provider of outpatient physical rehabilitation with 1,900+ locations in 40 states and the District of Columbia. Our highly respected clinical team provides preventative and rehabilitative services that maximize functionality and promote well-being. We develop individualized treatment plans to help achieve each patient's specific goals. Our integrated local market network enables us to partner effectively with physicians, employers, payers, and case managers to achieve optimal patient outcomes at a cost-effective price. We also provide physical therapy and athletic training services to professional sports teams, colleges, universities and high schools. #ACN_ Select Medical strives to provide our employees with work-life balance, as we understand that happy employees have both fulfilling careers and fulfilling lives beyond our doors. Other benefits include: + A thorough orientation and training program. + Develop collaborative relationships with multiple departments on campus. + Corporate campus with access to walking trails and beautiful outdoor rest areas. + Paid Time Off (PTO) and Extended Illness Days (EID). + Health, Dental, and Vision insurance; Life insurance; Prescription coverage. + 401(k) retirement plan with company match. + Short and Long Term Disability. + Personal and Family Medical Leave. _Equal Opportunity Employer/including Disabled/Veterans_ Apply for this job (*********************************************************************************************************************************** Share this job **Job ID** _346460_ **Experience (Years)** _1_ **Category** _Administrative - Administrative Services_ **Street Address** _6955 Hospital Drive_ **Min** _USD $17.00/Hr._ **Max** _USD $18.50/Hr._
    $17-18.5 hourly 55d ago
  • Patient Experience Coordinator (Carmel)

    Chiro One 4.4company rating

    Kilbourne, OH

    COMPANY BACKGROUND TVG-Medulla, LLC is a multi-site healthcare management organization, with an emphasis on providing managed services to chiropractic providers. Medulla provides managed services such as Sales & Marketing, Billing, IT, HR, and Finance to three chiropractic brands, operating under the names of Chiro One, MyoCore, and CORE Health Centers. Medulla is comprised of 830+ employees, with corporate headquarters in Oak Brook, IL and 150+ clinic locations in Illinois, Indiana, Wisconsin, Missouri, Kansas, Kentucky, West Virginia, Texas, Oregon, Washington, and Alaska. TVG-Medulla is a rapidly growing organization, realizing 30%+ growth year-over-year, through a combination of both organic and acquisitive growth. As the organization continues to expand and enter new markets, it seeks a strong strategic COO to lead the operations function. Our vision is to inspire and empower people in our communities to heal, live and function better. Job Description Where Purpose Meets Growth. Where Passion Fuels Healing. Are you passionate about helping people live healthier, fuller lives? Whether you're just beginning your career journey or bringing years of experience - we're looking for YOU. At our clinic, we don't just care for patients - we champion them. As a Patient Experience Coordinator, you'll be a key player in a fast-paced, mission-driven team that transforms lives every single day. This is your chance to make a meaningful impact while building a career you love! WHO YOU ARE You're a natural people-person with a heart for service and a hunger for growth. You love learning, crave purpose in your work, and find joy in helping others thrive. You're perfect for this role if you are: Energetic, outgoing, and a team player A clear communicator and compassionate listener Detail-oriented and organized, even in a busy setting Calm under pressure, with the ability to multitask Inspired by wellness, movement, and human connection Eager to grow into leadership, clinical training, or patient care roles over time No prior experience? No problem. We'll teach you everything you need to know through our paid onboarding and training program and support you with continuing education. WHY YOU'LL LOVE WORKING HERE Full-time position with a flexible 4 or 5-day work week Starting pay at $17/hour with a path to get you to $18.00 within the first 6 months. Clinics are open Monday-Thursday and Saturday mornings Monday-Thursday 7am-11:30am; 2:30pm-8pm; one Friday per month 7am-10am. Some weekends, optional. (Hours may vary by location) PTO, and holiday pay for select company holidays Our Benefits package includes health, dental, vision, long-term disability, short-term disability, 401K Complimentary Chiropractic Care for you and your family Profit Sharing Incentive Program Career mapping & growth program - get on the fast track to increasing your skills, your responsibilities, and your income Ongoing mentorship and leadership development - we invest in YOU! WHAT YOU'LL DO Be the friendly, knowledgeable face patients trust - greeting, supporting, and encouraging them from check-in to check-out. Learn hands-on clinical skills and therapeutic techniques from expert chiropractors - no prior healthcare experience needed! Coach and guide patients through exercises and care plans, helping them feel confident and empowered. Coordinate day-to-day operations: schedule appointments, update records, manage flow, and support clinic events. Collaborate with a high-energy team to create a positive, healing environment every day. YOUR FUTURE STARTS HERE. We're on a mission to build a network of exceptional teams who elevate treatment standards, empower people to reach their mobility goals, and make chiropractic care a cornerstone of community wellness. Our vision? To inspire and empower people to heal naturally, live vibrantly, and function at their highest potential. Whether you're starting your career or ready for your next step, this is more than a job - it's your opportunity to inspire wellness, uplift your community, and grow a career you're proud of. Apply NOW to become a Patient Experience Coordinator and help patients feel seen, heard, and healed - one visit at a time! Additional Information All your information will be kept confidential according to EEO guidelines. Disclaimer All team members agree to consistently support compliance and TVG-Medulla, LLC policies and Standards of Excellence with regard to maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, adhering to applicable federal, state, and local laws and regulations, accreditation, and licenser requirements (if applicable), and Medulla procedures and protocols. Must perform other related duties and assist with project completion as needed. Team member may be required to provide necessary information to complete a DMV (or equivalent agency) background check.
    $17-18 hourly 2d ago
  • Patient Coordinator

    Dermafix Spa

    Columbus, OH

    Skinfinity Spa is seeking a dedicated and passionate Patient Coordinator to join our rapidly expanding team with boundless growth opportunities. This role offers $100,000+ OTE (On Target Earnings) annually, combining a competitive base salary with uncapped commission potential. This is an exciting opportunity for individuals who excel in sales and customer engagement within the wellness industry. As a Patient Coordinator, you will be responsible for promoting and selling our treatments, packages, and skincare products, while also overseeing sales strategies to drive client satisfaction and revenue growth. Your expertise will play a key role in increasing bookings, expanding our client base, and ensuring the success of our spa services. Key Responsibilities: Promote and sell spa services, treatments, and packages to new and existing clients. Build and maintain strong relationships with clients to encourage repeat business and ensure satisfaction. Meet or exceed sales targets by understanding client needs and providing tailored recommendations. Deliver excellent customer service by handling inquiries, resolving concerns, and ensuring a positive client experience. Collaborate with the team to develop and execute promotions and strategies to attract and retain customers. Stay up-to-date on all spa services, products, and industry trends to effectively communicate their benefits. Requirements: Proven experience in sales or customer service in the wellness, spa, or hospitality industry. Strong communication and interpersonal skills. Ability to build positive customer relationships and understand client preferences. Goal-oriented with a drive to meet and exceed sales targets. Knowledge of spa treatments and wellness trends is a plus. A proactive, self-motivated, and energetic attitude. Strong organizational and time management skills. Job Type: Full-Time (Availability to work 1 day on weekends) Compensation and Benefit: Base Salary: $3,000/month +commission OTE (On Target Earnings): $100,000+ per year with base salary plus commission.
    $28k-39k yearly est. 60d+ ago
  • B2B Billing & Collections Specialist

    Cort Business Services 4.1company rating

    Chesterville, OH

    CORT is seeking a full-time Accounts Receivable Collections and Support Specialist to work with our national, commercial accounts. The ideal candidate will be skilled at building customer relationships, with experience in commercial collections and customer support. The primary responsibility of this position is to review and adjust client invoices for accuracy and for keeping over 30 days past due delinquencies within designated percentage guidelines by performing collection procedures on assigned commercial accounts. This responsibility includes the resolution of all billing and collection issues while providing excellent customer service to both internal and external customers. During the training period, this is an onsite role that reports to the office each day, however, after training, employees will have the option to work a hybrid schedule with 3 days in office and 2 days from home. Schedule: Monday-Friday 8am to 4:30pm What We Offer * Hourly pay rate; weekly pay; paid training; 40 hours/week * Promote from within culture * Comprehensive health insurance (medical, dental, vision) available on the first of the month after your hire date * 401(k) retirement plan with company match * Paid vacation, sick days, and holidays * Company-paid disability and life insurance * Tuition reimbursement * Employee discounts and perks Responsibilities * Review, adjust, reconcile and send monthly invoices to assigned commercial account customers. * Contact customers, by telephone and email, to determine reasons for overdue payments and secure payment of outstanding invoices. Communicate with districts and escalate collection issues as appropriate to resolve. * Determine proper payment allocation as required or requested by A/R processing personnel. * Resolve short payment discrepancies that customers claim when making payment. * Complete adjustment forms and follow up with Districts to ensure adjustments are completed timely and accurately. * Based on established policy and on a timely basis, investigate and resolve on-account payments received and other credits/debits that have not been assigned to an invoice. * Resolve and clear credit balance invoices before such invoices age 60 days. * Prepare monthly collection reports to be submitted to Management. Qualifications * 2-3 years or more of accounting /collection, or customer service experience. Collections experience preferred. * Commercial collections experience is ideal. * High school diploma or equivalent. * Requires knowledge of credit and collections, invoicing, accounts receivable and customer service principles, practices and regulations. * Basic math and analytical skills * Must have excellent communication and negotiation skills with an ability to communicate in a respectful and assertive manner. Must be able to communicate clearly and concisely, both orally and in writing, with an emphasis on telephone etiquette. * Ability to multi-task and prioritize while speaking with customer. * Demonstrates good active listening skills, telephone skills and professional email communication skills. * Position requires strong PC skills and a working knowledge of Outlook, Windows, Word and Excel. * Must possess average keyboarding speed with a high level of accuracy. About CORT CORT, a part of Warren Buffett's Berkshire Hathaway, is the nation's leading provider of transition services, including furniture rental for home and office, event furnishings, destination services, apartment locating, touring and other services. With more than 100 offices, showrooms and clearance centers across the United States, operations in the United Kingdom and partners in more than 80 countries around the world, no other furniture rental company can match CORT's breadth of services. For more information on CORT, visit ********************* Working for CORT For more information on careers at CORT, visit ************************* This position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate. Pursuant to the Fair Chance Hiring Ordinance for participating locations, CORT will consider all qualified applicants to include those who may have criminal history records. Check your city government website for specific fair chance hiring information. CORT participates in the E-Verify program. Applicants must be authorized to work for ANY employer in the US. We are unable to sponsor or take over sponsorship of employment Visa at this time. EEO/AA Employer/Vets/Disability Applications will be accepted on an ongoing basis; there is no set deadline to apply to this position. When it is determined that new applications will no longer be accepted, due to the positions being filled or a high volume of applicants has been received, this job advertisement will be removed.
    $31k-38k yearly est. Auto-Apply 29d ago
  • Patient Access Representative

    Mount Carmel Health System 4.6company rating

    Grove City, OH

    * Patient Financial Specialist I; Ensures the collection of accurate and complete registration/admission information and completion of required forms for all patients. Ensures collections of patient deductibles, co-pays, coinsurance and deposits. Gathers and evaluates confidential patient financial data for purposes of determining patient qualification for financial assistance and/or patient financial responsibility. Collects payments and facilitates resolution of billing questions. Acts as an information resource to other departments and physician offices. Understands relation between diagnosis and procedure using CPT and ICD-9 coding to ensure compliance with third party regulations. Understands Medicare, Medicaid and other third party information requirements and adheres to all third party regulations. Abides by all pertinent legislation regarding use/disclosure of medical and financial information, debt collection and credit reporting. Establishes payment arrangements for patients and evaluates past account history. Abides by the department Service vision. * Specialty: Emergency Room * Location: 5300 N Meadows Dr, Grove City, OH 43123 * Hours of office: Monday, Wednesday, Thursday, every other weekend 9:00am - 6:30pm What You Will Do: * Researches, collects & analyzes information. Identifies opportunities, develops solutions, & leads through resolution. * Collaborates on performance improvement activities as indicated by outcomes in program efficiency & patient experience. * Responsible for distribution of analytical reports. * Process Focus: Utilizes multiple system applications to perform analysis, create reports & develop educational materials. Incorporates basic knowledge of Trinity Health policies, practices & processes to ensure quality, confidentiality & safety are prioritized. * Demonstrates knowledge of departmental processes & procedures & ability to readily acquire new knowledge. * Data Management & Analysis: Research & compiles information to support ad-hoc operational projects & initiatives. * Synthesizes & analyzes data & provides detailed summaries including graphical data presentations illustrating trends & recommending practical options or solutions while considering the impact on business strategy & supporting leadership decision making. * Leverages program & operational data & measurements to define & demonstrate progress, ROI & impacts. * Maintains a Working Knowledge of applicable federal, state & local laws / regulations, Trinity Health Integrity & Compliance Program & Code of Conduct, as well as other policies, procedures & guidelines in order to ensure adherence in a manner that reflects honest, ethical & professional behavior & safe work practices. Minimum Qualifications: * High school diploma or equivalent. * HFMA CRCR or NAHAM CHAA required within one (1) year of hire. * Entry level position. Minimum one (1) year customer service experience. Patient Access experience preferred. Additional Qualifications (nice to have) * Medical terminology required & knowledge of diagnostic & procedural coding * Insurance verification with the ability to explain benefits, secure necessary authorizations Position Highlights and Benefits: * Competitive compensation and benefits packages including medical, dental, and vision with coverage starting on day one. * Retirement savings account with employer match starting on day one. * Generous paid time off programs. * Employee recognition programs. * Tuition/professional development reimbursement. * Relocation assistance (geographic and position restrictions apply). * Discounted tuition and enrollment opportunities at the Mount Carmel College of Nursing. * Employee Referral Rewards program. * Mount Carmel offers DailyPay - if you're hired as an eligible colleague, you'll be able to see how much you've made every day and transfer your money any time before payday. You deserve to get paid every day! * Opportunity to join Diversity, Equity, and Inclusion Colleague Resource Groups. Ministry/Facility Information: Mount Carmel, a member of Trinity Health, has been a transforming healing presence in Central Ohio for over 135 years. Mount Carmel serves over 1.3 million patients each year at our four hospitals, free-standing emergency centers, outpatient facilities, surgery centers, urgent care centers, primary care and specialty care physician offices, community outreach sites and homes across the region. Mount Carmel College of Nursing offers one of Ohio's largest undergraduate, graduate, and doctor of nursing programs. If you're seeking a rewarding career where your purpose, passion, and desire to make a difference come alive, we invite you to consider joining our team. Here, care is provided by all of us For All of You! Must be available full time during the first 2 weeks for training: 8:00 am - 4:30 pm. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
    $30k-34k yearly est. 10d ago
  • Medical Patient Services Representative

    Columbus Oncology & Hematology

    Westerville, OH

    Job Description Columbus Oncology is looking for a full-time Medical Patient Services Representative to join our team! This position would primarily be located at 300 Polaris Pkway #330, Westerville, Ohio 43082. Why work for us? Our culture is unique. We work every day to promote a culture that is positive, supportive and patient-centered. We offer our employees a competitive wage, benefits package that includes Medical, Dental, Vision, Life Insurance, Short-term and Long-term disability coverage, a generous PTO program, and a 401k profit-sharing plan. Our focus is to serve our patients by delivering quality, hematology and oncology services in a community-based setting. We ensure our patients are supported every step of the way, and this starts at the front desk, continues through our clinics, and extends to our back-office operations. What will you do? Verify insurance coverage and explain benefits, deductibles, coinsurance and out of pocket maximums. Provide patients with detailed cost estimates for treatment. Identify and search for drug manufacturer financial assistance programs. Collect and post account payments, and reconcile daily payments. Meet with patients in person or over the phone to discuss account balances, set up payment plans, changes with insurance and billing questions. What will you need to be successful? Must have at least two years of experience in medical billing, or patient financial services. Have the ability to learn our technology platforms, which include NextGen, Phreesia and AssistPoint. Strong understanding of health insurance plans, including payer types, out of pocket responsibility. An understanding of EOBs (explanation of benefits) and billing statements. Knowledge of financial programs such as drug assistance programs, manufacturer copay programs, and foundations. Ability to communicate financial information clearly and compassionately to patients and families. Columbus Oncology Associates is an Equal Opportunity Employer and proudly a Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Powered by JazzHR it GrVMCC38
    $28k-34k yearly est. 19d ago
  • Patient Service Representative- Dublin Internal Medicine

    Central Ohio Primary Care 4.7company rating

    Dublin, OH

    The Patient Service Representative is a key point of contact for patients and provides patients and guests with a positive customer service experience from start to finish during their visit. Full Time/Benefits Eligible Monday-Friday - 7:30am-4:30pm OR 8:00am-5:00pm Dublin, OH Essential Duties and Responsibilities: Ensure patients have a positive experience during their visit, whether in-person, telehealth and/or over the phone. Communicate regularly with clinical staff to ensure patients and office needs are met. Collaborate with team to create a positive patient experience. Greet patients and complete established check-in procedures upon arrival. Responsible for registration, including data entry of patient information and insurance verification. Collect copays, deductibles and/or outstanding balances. Responsible for checking patients out and scheduling follow up appointments and communicating necessary items at time of check out. Answer phone calls and email inquiries from patients and COPC administrative departments in a timely manner; direct or escalate inquiries when needed. Contact patients for appointment reminders or scheduling purposes. Complete clerical tasks including but not limited to distributing mail and reports, filing, scanning, scheduling, data input, management of electronic fax inbox and general support to all office personnel. Ensure confidentiality of patient data and stay up to date with HIPAA regulations. Working patient portal with potential to rotate to the front office working check-in and check-out. Referrals EPIC Duties Qualifications: Experience, Education, Licensures & Certifications Preferred: 1 year of administrative experience in a healthcare related setting Required: High School diploma or GED; or at least six (6) months customer service or healthcare experience Knowledge, Skills & Abilities Excellent interpersonal and verbal communication skills; as well as interpersonal relationship building abilities; Strong organizational and written communication skills; Ability to multi-task, prioritize, manage time effectively and respond timely to patients and/or visitors; Strong knowledge of HIPAA guidelines and understanding of patient privacy and ability to demonstrate a high level of confidentiality; Ability to work independently and in a team environment; and able to lead by example; Excellent computer skills, knowledge of Microsoft programs, and understanding of Electronic Health Record ( EHR systems)
    $28k-32k yearly est. 10d ago
  • Patient Registration I - Patient Access - Springfield - Resource

    Kettering Health Network 4.7company rating

    Springfield, OH

    Kettering Health is a not-for-profit system of 13 medical centers and more than 120 outpatient facilities serving southwest Ohio. We are committed to transforming the health care experience with high-quality care for every stage of life. Our service-oriented mission is in action every day, whether it's by providing care in our facilities, training the next generation of health care professionals, or serving others through international outreach. Campus Overview Kettering Health Springfield The one-story, 42,000-square-foot medical center, located at 2300 N. Limestone St., is expected to open in the spring of 2022. Available services will include: 24/7 emergency center including lab and imaging Medical offices for primary care and specialty services The medical facility will employ approximately 50 full-time positions, and it is expected to cost $20 million to build. The new location builds on Kettering Health's existing services in Springfield, including a primary care office on Middle Urbana Rd. and a health center on Emmanuel Way that offers imaging services, physical and occupational therapy, primary care, and specialty services. Responsibilities & Requirements Patient Registration I position's major duties include, but are not limited to the following: Registering patients while demonstrating strong guest relations and exceptional customer service and effective communication. Reviewing all scheduled outpatient visits prior to service to ensure that all patients have been screened for discounts Ensuring that payer sources and payment arrangements and options have been discussed Assist patients with the completion of Financial Assistance Forms, HCAP Application and Medicaid Applications (if applicable) Review an account for quality and confirmation and can demonstrate the ability to update all aspects of a patient account Demonstrate knowledge of all compliance or legally required registration forms, consents, literature and documents Preferred Qualifications Qualifications: Previous registration or scheduling experience strongly preferred Excellent written and oral communication skills Meets Pre-Screening Protocol and testing for proficiencies in computer skills, phone skills, and customer service knowledge Demonstrated competency in working in teams and ability to effectively communicate with all levels Ability to learn site specific patient processing software. Computer literate and very strong with Microsoft Office Suite. Ability to function in high paced often stressful environment and/or circumstances while maintaining a respectful, caring and professional manner Flexible schedule to fit staffing needs. Education: High school diploma required One or more years of medical office or customer service experience required
    $32k-38k yearly est. Auto-Apply 60d+ ago
  • PATIENT DINING ASSOCIATE (DIETARY AIDE) (FULL TIME)

    Unidine 4.2company rating

    Chillicothe, OH

    Job Description Unidine is hiring immediately for a full time PATIENT DINING ASSOCIATE (DIETARY AIDE) position. Location: Adena Regional Medical Center - 272 Hospital Road, Chillicothe, OH 45601. Note: online applications accepted only. Schedule: Full time schedule. 3 shifts per week, 12-hour shifts. Days may vary, including rotating weekends. Further details upon interview. Requirement: Previous customer service experience preferred. Pay Range: $16.00 per hour to $20.00 per hour WHAT'S IN IT FOR YOU A fun work environment, robust benefits package, great team members, and a career with one of the top hospitality companies in the nation! You'll work with a talented and supportive team that makes a real impact in the lives of those we serve. YOU'D MAKE A GREAT ADDITION TO OUR TEAM Our culinary team is the core of our business. Every day brings new opportunities to enhance lives, create connections, and make a difference. If you enjoy creating memorable experiences, you will be a great addition to the Unidine team! Job Summary Patient Dining Associates work on assigned units in a healthcare facility, and provide services that include helping patients make menu selections, assemble, deliver and pick-up their meal trays. They are part of the caregiving team, responsible for patient safety and satisfaction goals by making sure meals are accurate and delivered at the right time and temperature. Essential Duties and Responsibilities: Help patients understand their menu selections and work with nursing to ensure sure their orders comply with their nutritional requirements or restrictions. Work with the caregivers and culinary team to determine menu alternatives for patients with food allergies and sensitivities; cultural, ethnic and religious preferences; or when a patient inquires about additional selections. Manage tray tickets and assemble meals according to each patient's menu selection in a timely and accurate manner. Retrieve trays from patient rooms at assigned times. Complies with regulator agency standards, including federal, state and JCAHO. Adhere to facility confidentiality and the patient's rights policy as outlined in the facility's Health Insurance Portability and Accountability Act (HIPAA) policies and procedures. Follows Hazard Analysis Critical Control Point (HACCP) guidelines when handling food, cleaning work stations and breaking down patient tray line. Follows facility and department infection control policies and procedures. Assist dietitians, such as helping monitor patients who cannot eat food through their mouth, are on liquid diets or have a specific calorie count to manage. Communicate problems or concerns with patients to appropriate personnel in a timely manner, following department procedures. Complete all daily, weekly or monthly reports as outlined in the Morrison Healthcare policies and procedures. Comply with federal, state and local health and sanitation regulations, as well as department sanitation procedures. Performs other duties assigned. Qualifications: Ability to read, write and interpret documents in English. Basic computer and mathematical skills. Must be able to occasionally lift or move up to 100 pounds, as well as maneuver and push food delivery carts. BENEFITS FOR OUR TEAM MEMBERS Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, and Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs) Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. **************************************************************************************** Unidine is a member of Compass Group. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. Applications are accepted on an ongoing basis Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply. Req ID: 1487743
    $16-20 hourly 7d ago
  • Patient Service Representative - East Obstetric and Gynecology - Springfield Medical Office

    Mercy Health 4.4company rating

    Springfield, OH

    Thank you for considering a career at Mercy Health! Scheduled Weekly Hours: 40 Work Shift: Days (United States of America) About Us As a faith-based and patient-focused organization, Mercy Health exists to enhance the health and well-being of all people in mind, body, and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence, and respect. Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service, and stewardship to create an environment where associates want to work and help communities thrive. The Patient Services Representative will serve as the main point of contact for all patients and the community. This position will receive and process patient referral, patient registration, verifying demographics, obtaining insurance cards and identification, and updating medical records accurately and efficiently. In addition, the Patient Services Representative responsibilities will include scheduling appointments, transcribing orders, explaining financial options to patients, and updating medical records accurately and efficiently. Essential Functions: * Provides strong communication and excellent customer service skills by greeting patients and the community in a respectful manner * Process admission paperwork and basic insurance verification, ensuring accurate patient identity for hospital billing systems * Ability to answer internal and external calls in a friendly and helpful manner * Must possess the ability to troubleshoot and resolve problems promptly * Ensures patient flow is maintained and informs Supervisor of any department and patient issues immediately * Coordinates and prioritizes bed placement needs to ensure prompt and appropriate placement of patients * Other duties as assigned Education: * High School Degree or GED Experience: * Prior experience in the healthcare field or a related area is preferred but not required * Knowledge of medical terminology preferred but not required * Knowledge in Microsoft Office, Cadence, and Connect care preferred but not required Skills & Abilities: * Possesses problem-solving skills, basic computer skills, 40 WPM typing skills with excellent communication and interpersonal skills * Engage with staff and patients in a professional manner * Basic math skills Mercy Health is an equal opportunity employer. As a Mercy Health associate, you're part of a Misson that matters. We support your well-being - personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way. What we offer * Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible) * Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts * Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders * Tuition assistance, professional development and continuing education support Benefits may vary based on the market and employment status. Department: MH East Obstetrics and Gynecology It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health- Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email *********************. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at *********************.
    $29k-32k yearly est. Auto-Apply 20d ago
  • PATIENT DINING ASSOCIATE (DIETARY AIDE) (FULL TIME)

    Compass Group USA Inc. 4.2company rating

    Chillicothe, OH

    Unidine Unidine is hiring immediately for a full time PATIENT DINING ASSOCIATE (DIETARY AIDE) position. * Location: Adena Regional Medical Center - 272 Hospital Road, Chillicothe, OH 45601. Note: online applications accepted only. * Schedule: Full time schedule. 3 shifts per week, 12-hour shifts. Days may vary, including rotating weekends. Further details upon interview. * Requirement: Previous customer service experience preferred. * Pay Range: $16.00 per hour to $20.00 per hour WHAT'S IN IT FOR YOU A fun work environment, robust benefits package, great team members, and a career with one of the top hospitality companies in the nation! You'll work with a talented and supportive team that makes a real impact in the lives of those we serve. YOU'D MAKE A GREAT ADDITION TO OUR TEAM Our culinary team is the core of our business. Every day brings new opportunities to enhance lives, create connections, and make a difference. If you enjoy creating memorable experiences, you will be a great addition to the Unidine team! Job Summary Patient Dining Associates work on assigned units in a healthcare facility, and provide services that include helping patients make menu selections, assemble, deliver and pick-up their meal trays. They are part of the caregiving team, responsible for patient safety and satisfaction goals by making sure meals are accurate and delivered at the right time and temperature. Essential Duties and Responsibilities: * Help patients understand their menu selections and work with nursing to ensure sure their orders comply with their nutritional requirements or restrictions. * Work with the caregivers and culinary team to determine menu alternatives for patients with food allergies and sensitivities; cultural, ethnic and religious preferences; or when a patient inquires about additional selections. * Manage tray tickets and assemble meals according to each patient's menu selection in a timely and accurate manner. Retrieve trays from patient rooms at assigned times. * Complies with regulator agency standards, including federal, state and JCAHO. Adhere to facility confidentiality and the patient's rights policy as outlined in the facility's Health Insurance Portability and Accountability Act (HIPAA) policies and procedures. * Follows Hazard Analysis Critical Control Point (HACCP) guidelines when handling food, cleaning work stations and breaking down patient tray line. * Follows facility and department infection control policies and procedures. * Assist dietitians, such as helping monitor patients who cannot eat food through their mouth, are on liquid diets or have a specific calorie count to manage. * Communicate problems or concerns with patients to appropriate personnel in a timely manner, following department procedures. * Complete all daily, weekly or monthly reports as outlined in the Morrison Healthcare policies and procedures. * Comply with federal, state and local health and sanitation regulations, as well as department sanitation procedures. * Performs other duties assigned. Qualifications: * Ability to read, write and interpret documents in English. * Basic computer and mathematical skills. * Must be able to occasionally lift or move up to 100 pounds, as well as maneuver and push food delivery carts. BENEFITS FOR OUR TEAM MEMBERS * Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, and Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program * Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs) Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. **************************************************************************************** Unidine is a member of Compass Group. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. Applications are accepted on an ongoing basis Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply. Req ID: 1487743
    $16-20 hourly 6d ago
  • Patient Access Representative 1

    Trinity Health 4.3company rating

    Grove City, OH

    + Patient Financial Specialist I; Ensures the collection of accurate and complete registration/admission information and completion of required forms for all patients. Ensures collections of patient deductibles, co-pays, coinsurance and deposits. Gathers and evaluates confidential patient financial data for purposes of determining patient qualification for financial assistance and/or patient financial responsibility. Collects payments and facilitates resolution of billing questions. Acts as an information resource to other departments and physician offices. Understands relation between diagnosis and procedure using CPT and ICD-9 coding to ensure compliance with third party regulations. Understands Medicare, Medicaid and other third party information requirements and adheres to all third party regulations. Abides by all pertinent legislation regarding use/disclosure of medical and financial information, debt collection and credit reporting. Establishes payment arrangements for patients and evaluates past account history. Abides by the department Service vision. + Specialty: Emergency Room + Location: 5300 N Meadows Dr, Grove City, OH 43123 + Hours of office: Tuesday, Wednesday, Thursday and every other weekend 8:00am - 6:30pm **What You Will Do:** + Register patients + Verify insurance + Patient communication + Soft collection when registering patients + Using EPIC + Demonstrates understanding of Medicare, Medicaid and other third party information requirements and adheres to all third party regulations. + Demonstrates working knowledge of third-party payor benefits and requirements, and regulations impacting registration procedures. + Demonstrates working knowledge of CPT and ICD 9 coding and payor reimbursement methodologies. **Minimum Qualifications:** + Education: Prefer an Associate's Degree in HealthCare Administration, Business Administration or related field. High School Diploma or GED is required. Demonstrated experience may be used in lieu of degree. + Experience: Prefer minimum of three years experience in a physician's office, clinic, hospital business office, financial service setting, or related area dealing with the public in collection of data and funds **Position Highlights and Benefits:** + Competitive compensation and benefits packages including medical, dental, and vision with coverage starting on day one. + Retirement savings account with employer match starting on day one. + Generous paid time off programs. + Employee recognition programs. + Tuition/professional development reimbursement. + Relocation assistance (geographic and position restrictions apply). + Discounted tuition and enrollment opportunities at the Mount Carmel College of Nursing. + Employee Referral Rewards program. + Mount Carmel offers DailyPay - if you're hired as an eligible colleague, you'll be able to see how much you've made every day and transfer your money any time before payday. You deserve to get paid every day! + Opportunity to join Diversity, Equity, and Inclusion Colleague Resource Groups. **Ministry/Facility Information:** Mount Carmel, a member of Trinity Health, has been a transforming healing presence in Central Ohio for over 135 years. Mount Carmel serves over 1.3 million patients each year at our four hospitals, free-standing emergency centers, outpatient facilities, surgery centers, urgent care centers, primary care and specialty care physician offices, community outreach sites and homes across the region. Mount Carmel College of Nursing offers one of Ohio's largest undergraduate, graduate, and doctor of nursing programs. If you're seeking a rewarding career where your purpose, passion, and desire to make a difference come alive, we invite you to consider joining our team. Here, care is provided by all of us For All of You! **Must be available full time during the first 2 weeks for training: 8:00 am - 4:30 pm.** **Our Commitment** Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law. Our Commitment to Diversity and Inclusion Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions. Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity. EOE including disability/veteran
    $29k-32k yearly est. 60d+ ago
  • Patient Care Coordinator/ Engager

    Lucid Hearing Holding Company, LLC 3.8company rating

    Chillicothe, OH

    Job Description Our Mission: "Helping People Hear Better" Lucid Hearing is a leading innovator in the field of assistive listening and hearing solutions, and it has established itself as a premier manufacturer and retailer of hearing solutions with its state-of-the-art hearing aids, testing equipment, and a vast network of locations within large retail chains. As a fast-growing business in an expanding industry, Lucid Hearing is constantly searching for passionate people to work within our amazing organization. Club: Sam's Club in Chillicothe, OH Hours: Full time/ Tuesday-Saturday 9am-6pm Pay: $18+/hr What you will be doing: • Share our passion of giving the gift of hearing by locating people who need hearing help • Directing members to our hearing aid center inside the store • Interacting with Patients to set them up for hearing tests and hearing aid purchases • Secure a minimum of 4 immediate or scheduled full hearing tests daily for the hearing aid specialist or audiologist that works in the center • 30-50 outbound calls daily. • Promote all Lucid Hearing products to members with whom they engage. • Educate members on all of products (non hearing aid and hearing aid) when interacting with them • Assist Providers when necessary, calling past tested Members, medical referrals to schedule return, etc. What are the perks and benefits of working with Lucid Hearing: Medical, Dental, Vision, & Supplemental Insurance Benefits Company Paid Life Insurance Paid Time Off and Company Paid Holidays 401(k) Plan and Employer Matching Continual Professional Development Career Growth Opportunities to Become a LEADER Associate Product Discounts Qualifications Who you are: Willingness to learn and grow within our organization Sales experience preferred Stellar Communication skills Business Development savvy Appointment scheduling experience preferred A passion for educating patients with hearing loss Must be highly energetic and outgoing (a real people person) Be comfortable standing multiple hours Additional Information We are an Equal Employment Opportunity Employer.
    $18 hourly 4d ago
  • Referral Specialist

    Community Health & Wellness Partners of Logan County 4.2company rating

    West Liberty, OH

    Job Details West Liberty, OH Full Time High School Health CareReferral Specialist Job Title: Referral Specialist Department: Quality Time Commitment: Full-time Reports To: HIM Coordinator FLSA Status: Non-exempt Location: West Liberty, Ohio (Supports all locations) Position Summary Community Health and Wellness Partners (CHWP) is an integrated primary care community health center that utilizes a beam-based care model, sharing patient-care responsibilities among members of a team. The Referral Specialist primary function is to support continuity of care by coordinating, processing, and tracking referrals across a variety of medical, behavioral health, and specialty services. This position is responsible for reviewing and processing referral requests from CHWP providers, scheduling appointments when appropriate, obtaining prior authorizations when required, and ensuring that all documentation is accurately entered into the Electronic Health Record (EHR). The Referral Specialist also monitors referral statuses, follows up with patients and specialists, and ensures timely closure of referrals in accordance with organizational policy. This role requires clinical and administrative judgment, familiarity with CPT and ICD codes, and the ability to multitask effectively in a fast-paced environment. The Referral Specialist works collaboratively with providers, care teams, and referral staff across departments to ensure a seamless and patient-centered referral process that supports CHWP's Mission, Vision, and Values. PRIMARY ACCOUNTABILITIES Achieve Results Directly supports patient well-being by ensuring timely and accurate coordination of referrals and authorizations, facilitating access to essential health services. Positively impacts clinic efficiency by maintaining a high standard of referral processing, documentation, and communication across internal teams and external providers. Contributes to the success of quality initiatives by meeting or exceeding performance benchmarks for referral turnaround times, documentation accuracy, and referral closure rates. Ensures accuracy, efficiency, and confidentiality in EHR documentation, patient records, and administrative processes related to referrals and prior authorizations. Promotes a positive patient experience by providing clear, professional communication and timely follow-up during the referral process. Operational Excellence Ensure that all referral and prior authorization processes are carried out in accordance with organizational policies, payer requirements, and regulatory standards (e.g., HIPAA, HRSA, PCMH). Maintain accurate and timely documentation within the EHR to support quality care, referral tracking, and reporting requirements. Adhere to established workflows and timelines for outgoing and incoming referrals, including follow-up, documentation, and closure, to support continuity of care and operational efficiency. Support the effectiveness of the team-based care model by collaborating closely with providers, nursing staff, case management, and other referral team members. Participate in continuous quality improvement efforts related to referrals, authorizations, and patient access, identifying and addressing workflow barriers as needed. Relationship Management Build and maintain professional, respectful communication with patients during the referral process, ensuring they understand next steps, appointment details, and follow-up expectations. Coordinate with external providers, specialists, and clinics to schedule appointments, confirm referral acceptance, and obtain necessary documentation. Communicate with insurance payers and third-party portals as needed to obtain authorizations and ensure timely processing of referrals. Collaborate effectively with providers, nursing staff, behavioral health, case management, and administrative teams to ensure accurate, efficient, and patient-centered referral coordination. Support a positive team environment by sharing updates, best practices, and problem-solving approaches with peers and leadership. Professionalism & Stewardship Serve CHWP's Mission by providing quality, whole-person, patient-centered medical care to anyone and everyone in our community. Aspire to CHWP's Vision to change lives within our community by eliminating barriers and providing a standard of healthcare that improves the well-being of the whole person. Commitment to the Values of CHWP (BLESSED): Be welcoming Listen with heart Educate patients Serve with excellence Share best practices Eliminate barriers Develop relationships Ensure all actions, job performance, personal conduct and communications represent the organization in a highly professional manner at all times. Uphold and ensure compliance and attention to all corporate policies and procedures as well as the overall mission and values of the organization. Compliant with HIPAA. Volunteer to serve the community by offering five (5) hours annually to a community service program. PRIMARY TASKS & DUTIES Monitors the EHR regularly throughout the day to capture new referral requests as soon as they come in, carefully reviewing to ensure all necessary information is included (diagnosis, urgency, documentation) before processing. Coordinates with internal departments (e.g., Behavioral Health, Case Management, Pharmacy) to assign and process incoming referrals appropriately. Process both incoming and outgoing referrals and attach all relevant documentation in the EHR. Document all communication and status updates in the referral module, including attempts to contact the patient. Utilizes third-party payer/insurance portals to initiate the prior authorization process when required for STAT orders or specific insurance types (e.g., Tricare/Military). Performs timely tracking on outstanding referral appointments and documents communication efforts with both the patient and receiving clinics to ensure referral loop closure. Follows established workflows to meet the highest level of efficiency and timeliness for patients. Escalates referrals per escalation protocol (e.g., no appointment within 14 days, specialist request for additional testing, patient non-response). Documents all referral-related communication, status changes, and patient outreach attempts in the Referral Module using structured fields. May schedule specialty appointments directly on behalf of the patient for both internal and external services, based on urgency and patient readiness. Conducts audits of open referrals to ensure documentation of consultation notes or follow-up is complete. Organizes and prioritizes workload based on acuity, including prioritizing STAT and Urgent referrals in accordance with timelines outlined in the Referral Policy. Attaches documentation to the patient chart Maintains confidentiality by following all applicable HIPAA regulations. Performs other related functions requiring proficiency in communication and organizational skills. Seeking educational opportunities to increase competence, personal and professional growth through in-house education materials, conferences, and community resources. ESSENTIAL FUNCTIONS/KEY COMPETENCIES Strong ability to multitask, track referral progress, and maintain focus across multiple referral work pools. Excellent time management skills, consistently meeting or exceeding productivity standards. Strong attention to detail. Clear and professional communication with patients, providers and external clinics. Skilled in managing difficult clients and patients with empathy and patience. Excellent verbal and written communication skills. Demonstrates solid knowledge of medical practices and charting requirements. Ability to perform certain medical tasks within assigned scope of practice. High-level problem-solving skills to improve patient care and staff support. Adheres to evidence-based practices, including safety, infection control and clinical quality. Participate in aspects related quality compliance, improvement and risk management for FQHC, PCMH, NCQA, and organizational quality programs and initiatives. Engage in all corporate compliance requirements and quality initiatives of CHWP. Ability to utilize computers for data entry and information retrieval. All other duties assigned by Leadership, Management or Administration. Qualifications QUALIFICATIONS AND REQUIREMENTS Education Minimum education - High school diploma or equivalent Preferred; Medical Assistant Certified or Licensed to practice nursing in the State of Ohio. Equivalent Experience One to two years medical office billing, registration, or scheduling experience could be substituted for the formal certification, provided there is demonstrated knowledge of medical terminology and insurance authorization processes. Alternatively, one year of nursing as a nurse in a clinic setting Experience with billing, scheduling, referrals or registration in a clinical environment (1-2 years) is required. Additional Knowledge Familiarity with CPT and ICD coding Understanding of insurance authorization processes, including requirements for prior authorizations. Certificates and Licenses Valid Ohio Driver's license BCLS Certified Professional Demonstrated expertise in relevant medical practices, protocol, trends and best practices in clinical areas assigned. Demonstrated knowledge and success in affecting overall health center operations. Experience/Knowledge of accreditation processes and requirements, as well as all federal, state and local regulations and standards associated with the delivery of care in a community health center environment. Ability to manage multiple responsibilities and emergency situations successfully Proficiency in knowledge of office management, use of computers, software packages, and office machines Physical/Environmental Occasional lifting of 40 - 50 lbs. and pushing of 5-20 lbs. Sitting approximately 80% of the time, standing/walking approximately 20% of the time. A medium to high level of manual dexterity is required. Bending and reaching approximately 20% of the time. Normal accessibility and mobility throughout the region required. Normal overtime/extended work hours. Blood Borne Pathogen Exposure (Please Check One) _____ Category I: Job classification includes ALL employees who have occupational exposure* to blood borne pathogens* (blood or body fluids) while performing their job duties. _____ Category II: Job classification includes employees who are likely to have SOME occupational exposure to blood borne pathogens because Category I tasks may occasionally be required. _____ Category III: Job Classification includes those employees who perform jobs and tasks where NO CONTACT with blood borne pathogens occurs and Category I and Category II tasks ARE NOT a condition of employment. SUPERVISORY RESPONSIBILITIES Direct/Indirect WORK ENVIRONMENT The work environment is consistent with typical administrative and clinical support setting within a healthcare organization. This position is primarily office-based, with work performed at a computer in a clinical or administrative area. It may involve frequent interaction with internal departments and occasional phone communication with patients or external providers. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work hours This is a full-time position, non-exempt. Referral Specialist work hours are Monday through Friday, with shifts scheduled between 7:00 AM and 5:30 PM, depending on clinic needs and staff availability. Weekend or evening hours are not typically required for this role. Wages Starting wages for Referral Specialist will be negotiable based on Community Health & Wellness Partners pay policies and factors such as education and experience, national and state average compensation recommendations based on location and region. Introductory Period Ninety (90) calendar days probationary period. The successful completion of the introductory period does not alter the at-will employment status. EQUAL OPPORTUNITY EMPLOYER Community Health and Wellness Partners is an Equal Opportunity Employer.
    $29k-35k yearly est. 60d+ ago
  • Patient Coordinator

    Aspen Dental 4.0company rating

    Lancaster, OH

    At Aspen Dental, we put You first, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as a **Patient Coordinator,** which at Aspen we call Patient Experience Coordinator, you will have the opportunity to give back to communities and positively affect patients' lives. **Job Type:** Full Time **Salary:** $14 - $16 / hour **At Aspen Dental, we put** **You First. We** **offer:** + A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match* + Career development and growth opportunities with our best-in-class training program to support you at every stage of your career + A fun and supportive culture that encourages collaboration and innovation + Free Continuous Learning through TAG U **How You'll Make** **a Difference** As a **Patient Coordinator** , you will report to the Manager and perform daily front office tasks and duties to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you'll participate in a four-week training program to succeed in your role. + Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards + Provide patient support by scheduling and confirming patient appointments, organizing charts, verifying insurance and payment collection + Balance nightly deposits and credit card processing + Additional tasks as assigned by the Manager **Preferred Qualifications** + High school diploma or equivalent + Strong communication and interpersonal skills with an ethical mindset + High regard for time management + Organized and detail oriented _Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization._ _*May vary by independently owned and operated Aspen Dental locations._ _ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability._
    $14-16 hourly 60d+ ago

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