How to hire an authorized representative

How to hire an authorized representative, step by step

Here's a step-by-step authorized representative hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write an authorized representative job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new authorized representative
• Step 8: Go through the hiring process checklist

What does an authorized representative do?

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1. Identify your hiring needs

   First, determine the employments status of the authorized representative you need to hire. Certain authorized representative roles might require a full-time employee, whereas others can be done by part-time workers or contractors.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   Hiring the perfect authorized representative also involves considering the ideal background you'd like them to have. Depending on what industry or field they have experience in, they'll bring different skills to the job. It's also important to consider what levels of seniority and education the job requires and what kind of salary such a candidate would likely demand.

   This list shows salaries for various types of authorized representatives.

   Type of Authorized Representative	Description	Hourly rate
   Authorized Representative	Customer service representatives interact with customers to handle complaints, process orders, and provide information about an organization’s products and services.	$13-24
   Patient Service Coordinator	Patient services coordinators act as a liaison between a healthcare organization and patients. Their primary job is to provide quality service to patients... Show more	$12-20
   Patient Coordinator	A patient coordinator functions as the primary point of contact between health care professionals and patients in a medical facility. They mostly perform administrative tasks such as greeting visitors, answering calls, responding to inquiries, managing schedules, arranging appointments, processing payments, gathering information, and keeping records... Show more	$12-19

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Patients
   • Medical Terminology
   • Insurance Verification
   • CPT
   • Insurance Authorizations
   • Data Entry
   • Insurance Eligibility
   • Authorization Process
   • Insurance Coverage
   • HIPAA
   • Insurance Benefits
   • Medicaid
   • Patient Accounts
   • HVAC

   Check all skills

   Responsibilities:

   • Coach, evaluate and performance manage MSRs to ensure timely and accurate service to clients.
   • Audit requests to ensure that proper ICD-9 and CPT coding are applied.
   • Research coordinator and referral coordinator, obtain insurance authorization and provide information to insurance carriers or patients regarding patient accounts.
   • Verify (CCS), CHDP, HMO, PPO authorizations.
   • Adhere strictly to HIPAA privacy guidelines.
   • Scan Medicaid coverage in to patient's electronic file.

   More authorized representative duties

3. Make a budget

   Including a salary range in the authorized representative job description is a good way to get more applicants. An authorized representative salary can be affected by several factors, such as the location of the job, the level of experience, education, certifications, and the employer's prestige.

   For example, the average salary for an authorized representative in Kentucky may be lower than in New York, and an entry-level engineer typically earns less than a senior-level authorized representative. Additionally, an authorized representative with lots of experience in the field may command a higher salary as a result.

   Average authorized representative salary

   $38,897yearly

   $18.70 hourly rate

   ---

   Entry-level authorized representative salary

   $29,000 yearly salary

   Updated December 16, 2025

   Average authorized representative salary by state

   Rank	State	Avg. salary	Hourly rate
   1	New York	$53,934	$26
   2	Maryland	$45,056	$22
   3	Minnesota	$45,040	$22
   4	California	$40,949	$20
   5	Ohio	$40,543	$19
   6	Indiana	$40,189	$19
   7	Missouri	$39,449	$19
   8	Virginia	$37,707	$18
   9	Texas	$37,181	$18
   10	Wyoming	$37,074	$18
   11	Arizona	$36,324	$17
   12	Washington	$35,348	$17
   13	Puerto Rico	$35,242	$17
   14	Florida	$35,084	$17
   15	South Carolina	$33,912	$16
   16	Tennessee	$32,154	$15

   Average authorized representative salary by company

   Company

   Rank	Company	Average salary	Hourly rate	Job openings
   1	Hill International	$61,170	$29.41	4
   2	University of California	$46,284	$22.25	42
   3	Apple	$44,546	$21.42
   4	CMTS,Inc..	$44,061	$21.18	9
   5	Mayo Clinic	$43,977	$21.14	42
   6	Resource Management	$43,837	$21.08
   7	Wheaton Eye Clinic	$42,339	$20.36	2
   8	Conn's	$40,203	$19.33
   9	Minnesota State Fair	$40,092	$19.27
   10	Health Alliance	$39,776	$19.12	46
   11	Cleveland Clinic	$39,768	$19.12	115
   12	Arnot Health	$39,090	$18.79	4
   13	Baptist Health Home Care	$38,848	$18.68	23
   14	Banner Health	$37,859	$18.20	58
   15	Texas Farm Bureau Insurance Companies	$37,847	$18.20	2
   16	The Centers for Advanced Orthopaedics	$37,577	$18.07
   17	Axiologic Solutions	$37,418	$17.99
   18	Parkview Community Hospital Medical Center, Inc.	$36,983	$17.78
   19	RadNet	$36,771	$17.68	53
   20	Triple-S	$36,756	$17.67	1

4. Writing an authorized representative job description

   A job description for an authorized representative role includes a summary of the job's main responsibilities, required skills, and preferred background experience. Including a salary range can also go a long way in attracting more candidates to apply, and showing the first name of the hiring manager can also make applicants more comfortable. As an example, here's an authorized representative job description:

   Authorized representative job description example

   At Anser Advisory, we strive and succeed by creating smart, dynamic and professionally skilled teams to deliver extraordinary projects for our clients. You will work on interesting projects which will expand your expertise and hone your technical skills through the ability to access the most advanced technology on the market. Your successful impact will help us obtain our goal of being the nationwide go-to professional services provider. Anser provides our clients with advisory, compliance, program and project construction management services at the highest level of dedication.
   
   Our relationships are on our credibility to deliver on our commitments, with unbeatable service levels to our clients which has resulted in our rapid growth, nationwide.
   
   We are looking for a highly motivated and passionate Owner's Authorized Representative OAR II to join our team in our growing Buildings division in the Los Angeles area on Education K-12 facilities construction/modernization. In this role you will manage oversees and coordinate all facets of the pre-construction bid and award construction and close-out phase of all assigned projects.
   
   Duties & ResponsibilitiesManages, oversees and coordinates all facets of the pre-construction, bid and award, construction and close-out phase of all assigned projects.Reviews pre-construction documents and submits comments to Designer as necessary.Plans, organizes and prepares reports to upper management with respect to the status and/or progress of the projects.Coordinates with all pertinent public agencies during pre-construction and construction to comply with all off-site work; coordinates with various District and Project staff.Manages both the project budget and schedule to meet the District's qualitative standards; monitors project budget monthly and ensures that the budget accurately reflects the project status/progress.Manages daily activities of the contractor, reviews contractors' construction schedules and submittals, and coordinates responses to the contractors' inquiries thru the Requests for Clarifications (RFC) and other related documents.Reviews substitution submittals from contractors to ensure specification and/or District requirements are complied with.Receives, reviews, and negotiates Contractor Change Order Proposal(s) to achieve a fair & reasonable price in accordance with the General Conditions; reviews and addresses any and all Schedule impacts in accordance with the project specifications in a timely manner.Reviews the process and monitors payments for the contractor, architects, engineers and any other pertinent parties.Administers provisions of Professional Service Agreements between Architects and the District.Coordinates District delivery of related fixtures, furniture and equipment.Monitors and manages project close-out with respect to project certification with the Division of State Architects (DSA) and project financial close out.Perform other related duties as assigned.
   
   Minimum RequirementsGraduation from a recognized college or university with a bachelor's degree in Architecture, Engineering, or Construction Management OR Graduation from a recognized college or university with a bachelor's degree. Candidate must be able to complete the Certified Construction Manager (CCM) credential within one (1) year of employment in the Facilities Services Division of the Los Angeles Unified School District. OR College undergraduate but possess more than 20 years of Construction or Project Management experience, and must complete the Certified Construction Manager (CCM) credential within one (1) year of employment in the Facilities Services Division. ORPossession of a valid Certified Construction Manager (CCM) credential which may substitute for the required education Fifteen (15) years full time paid professional experience in Construction and/or a combination of Project and Construction Management of Commercial and/or Public/Educational Facility Construction. Five (5) of the fifteen (15) years should have full responsibility for coordinating complex projects with construction values in excess of $20M.
   
   Preferred QualificationsDesign Build Experience Experience utilizing Building Information Modeling (BIM) Experience with Leadership in Energy and Environmental Design (LEED) certified projects and/or the Collaborative for High Performing Schools (CHPS) Experience with Division of the State Architect (DSA) construction/design processes Safety and OSHA Safety Regulations (OSHA 30 minimum) A valid Certificate of Registration as an Architect by the California Architectural Board or Professional Engineer by the State Board for Professional Engineers and Land Surveyors A valid Construction Manager (CCM) credential by the Construction Manager Certification Institute (CMCI)
   
   We hire great people from a wide variety of backgrounds, because it makes our firm stronger. Each of us contributes to our inclusive environment in the way we act, our level of commitment, encouragement to others to share their ideas, and our everyday, outstanding teamwork to support our clients. We also support professional for our staff and celebrate their accomplishments.
   Simply put, our firm is better...because of the people we work with.

   Copy this example

   

5. Post your job

   To find the right authorized representative for your business, consider trying out a few different recruiting strategies:

   • Consider internal talent. One of the most important sources of talent for any company is its existing workforce.
   • Ask for referrals. Reach out to friends, family members, and current employees and ask if they know or have worked with authorized representatives they would recommend.
   • Recruit at local colleges. Attend job fairs at local colleges to recruit authorized representatives who meet your education requirements.
   • Social media platforms. LinkedIn, Facebook and Twitter now have more than 3.5 billion users, and you can use social media to reach potential job candidates.

   Post your job online:

   • Post your authorized representative job on Zippia to find and recruit authorized representative candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   During your first interview to recruit authorized representatives, engage with candidates to learn about their interest in the role and experience in the field. During the following interview, you'll be able to go into more detail about the company, the position, and the responsibilities.

   Remember to include a few questions that allow candidates to expand on their strengths in their own words. Asking about their unique skills might reveal things you'd miss otherwise. At this point, good candidates can move on to the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new authorized representative

   Once you've selected the best authorized representative candidate for the job, it's time to write an offer letter. In addition to salary, this letter should include details about the benefits and perks you offer the candidate. Ensuring that your offer is competitive is essential, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and you should be open to discussion. After you reach an agreement, the final step is formalizing the agreement with a contract.

   It's also important to follow up with applicants who do not get the job with an email letting them know that the position is filled.

   To prepare for the new authorized representative first day, you should share an onboarding schedule with them that covers their first period on the job. You should also quickly complete any necessary paperwork, such as employee action forms and onboarding documents like I-9, benefits enrollment, and federal and state tax forms. Finally, Human Resources must ensure a new employee file is created for internal record keeping.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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