Authorized representative part time jobs - 118 jobs
Instructor, Patient Access Specialist
Cuyahoga Community College (Tri-C 3.9
Cleveland, OH
Department: Health Industry Solutions Reports To: Program Manager, Health Industry Solutions Recruitment Type: External/Internal Employment Type: Part-Time Faculty Non-Union Work Schedule: hours depend on program needs
Job Description:
SUMMARY
Teaches a full range of skills and knowledge for the certificate program in Comprehensive Patient Access Specialist. Prepares students to pass the Certified Healthcare Access Associate (CHAA) examination.
ESSENTIAL FUNCTIONS
* Deliver a comprehensive range of skills and knowledge required by the Workforce Career and Economic Development Division for the Health Industry Solutions, particularly within the Patient Access Specialist program
* Provide effective leadership, supervision, and control of classroom activities, ensuring a conducive learning environment
* Implement the approved healthcare training curriculum to enhance the learning experience of program participants
* Present well-prepared, organized, and clear lectures and classroom activities that align with the course syllabus (including medical terminology, Electronic Health Records, Ucertify, Fundamentals of Billing/Reimbursement, Introduction of Patient Access and CHAA study guide) and school policies
* Monitor attendance, maintain accurate, up-to-date records, and evaluate the educational performance of participants in accordance with college and department requirements
* Identify and refer participants to supportive services when necessary to enhance student success
* Maintain up-to-date knowledge of current changes and trends in the healthcare industry
* Promote students' development and effective use of skills in areas such as critical and analytical thinking, evaluation, communication, professionalism, customer service, computation, problem solving, and decision-making
* Provide students with timely information and feedback on their academic progress regarding quizzes, tests, homework, and projects
* Follow all College retention policies to ensure student attendance.
* Perform other duties as assigned.
REQUIRED QUALIFICATIONS
EDUCATION AND EXPERIENCE/TRAINING
* Associate degree
* Minimum of 5 years' experience as a Patient Access Specialist or Patient Service Representative in a hospital setting
* Must possess CHAA or CHAM certifications
* Must be an approved proctor through NAHAM
* Prior classroom instruction and/or training experience in healthcare
KNOWLEDGE, SKILLS & ABILITIES
* Ability to instruct through remote and in-person delivery using platforms like Blackboard, virtual classrooms, and online Learning Management Systems
* Demonstrate intermediate proficiency with Microsoft Outlook, Word, Excel, and PowerPoint
* Ability to respond appropriately to the needs of the community with sensitivity
* Ability to manage key metrics
* Must possess excellent oral and written communication skills
* Ability to multitask effectively in a fast-paced environment
* Credibility, presence, and excellent facilitation abilities are required
* Possess a thorough understanding of all College policies and actively participate in their implementation and enforcement
COMPETENCIES
CRITICAL COMPETENCIES
* Service Focus
* Communication
* Quality of Work
VERY IMPORTANT COMPETENCIES
* Time Utilization
* Collaboration
IMPORTANT COMPETENCIES
* Adaptability
* Continuous Improvement
PREFERRED QUALIFICATIONS
* Bachelor's Degree
* Demonstrated basic Blackboard skills (equivalent program)
* Demonstrated experience with online instruction.
* Professional presentation skills
* Active membership in the National Association of Healthcare Access Management
PHYSICAL DEMANDS/WORKING CONDITIONS
(The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
* The work is performed in a normal, professional office or technical lab environment;
* The work area is adequately lighted, heated and ventilated;
* Typically, the employee may sit comfortably to perform the duties of the job and will perform repetitive motions with hands/fingers using a computer mouse and keyboard to type. However, there may be some walking; standing; bending; carrying of light items such as papers, files, pamphlets, books, etc.;
* Work may also require walking and standing in conjunction with travel to and attendance at meetings and conferences away from the worksite
Special Note: This is a Part-Time Non-Bargaining Unit Position, with the following Set Rate of Pay: $30.00/ hour.
If hired, you must reside in the state of Ohio and be within commuting distance of this work location/campus to respond to onsite work demands upon the employment start date and throughout the duration of your employment with the College, as outlined in 3354:1-40-01.1 Recruitment and Selection Procedure.
Special Instructions to Applicants: During the application process, you may be required to attach a cover letter and/or resume. It is recommended that you have these documents ready to be attached electronically to the online application. This system accepts only MS Word or PDF attachments. Any employment with the College is contingent upon satisfactory completion of a background check and drug screen.
Affirmative Action Statement: Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified and diverse workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.
$30 hourly 15d ago
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Patient Services Representative (Toronto, OH)
University of Pittsburgh Medical Center 4.6
Toronto, OH
UPMC Community Medicine Incorporated is hiring a part-time Patient Services Representative to support Orthopaedic Specialists located at 1800 Franklin Street Specialty Suite Toronto OH 43964. This role will work 7:15AM-4:00PM every Monday with Dr. Hughes and 8:00AM-4:30PM every Wednesday with Dr. Fye (travel to the Moon office on the 1st and 3rd Thursday afternoon for Dr. Thomas Hughes and once a month in the morning on Tuesdays with Dr. Fye will be required)
Responsibilities:
* provide a warm greeting for all patients Guide patient through use of self-arrival technology or check-in patient at desk depending on patient preference Collect copayments and any other applicable patient payments at the point of service Confirm and/or update patient registration information at checkout Schedule follow-up appointments within the practice at checkout Schedule or connect patient to resources to schedule for ancillary services at checkout Help patients navigate the healthcare system by providing clear and understandable instructions. Provides follow-up to unresolved patient questions or needs to ensure the appropriate continuity of care. Understands the principles of service recovery and is both empowered and responsible for taking appropriate action to recover from service that does not meet the expectation of the UPMC Experience. Register patients in Biometrics (fingerprint recognition) program and explain benefits Promote MyUPMC patient portal and assist patients in registration when applicable
* Assist patients in education of financial responsibility and connect them to advocacy resources as needed Confirm/verify insurance benefits with the appropriate carrier via online verification systems or telephone inquiries Obtain signature of patient or family member for consent to treatment and financial responsibility following the Health Insurance Portability and Accountability Act (HIPAA) rules and regulations Appropriately distribute / triage phone calls to other areas and / or clinical providers Assist with administrative duties in the office including but not limited to scanning of medical records and faxing*Performs in accordance with system-wide competencies/behaviors.*Performs other duties as assigned.
Qualifications:
* Completion of high school graduate or equivalent is required.
* Experience with personal computer-based applications, other various office equipment and proficient typing skills are preferred.
* Two years of experience in a medical / billing / fiscal or customer service function is preferred.
* Knowledge of medical terminology is preferred. Prior experience with Medipac, Epic, or other health records systems is preferred.
Licensure, Certifications, and Clearances:
* Act 34
UPMC is an Equal Opportunity Employer/Disability/Veteran
$31k-36k yearly est. 9d ago
Patient Services Representative (Toronto, OH)
UPMC 4.3
Toronto, OH
UPMC Community Medicine Incorporated is hiring a part-time Patient Services Representative to support Orthopaedic Specialists located at 1800 Franklin Street Specialty Suite Toronto OH 43964. This role will work 7:15AM-4:00PM every Monday with Dr. Hughes and 8:00AM-4:30PM every Wednesday with Dr. Fye (travel to the Moon office on the 1st and 3rd Thursday afternoon for Dr. Thomas Hughes and once a month in the morning on Tuesdays with Dr. Fye will be required)
**Responsibilities:**
+ provide a warm greeting for all patients Guide patient through use of self-arrival technology or check-in patient at desk depending on patient preference Collect copayments and any other applicable patient payments at the point of service Confirm and/or update patient registration information at checkout Schedule follow-up appointments within the practice at checkout Schedule or connect patient to resources to schedule for ancillary services at checkout Help patients navigate the healthcare system by providing clear and understandable instructions. Provides follow-up to unresolved patient questions or needs to ensure the appropriate continuity of care. Understands the principles of service recovery and is both empowered and responsible for taking appropriate action to recover from service that does not meet the expectation of the UPMC Experience. Register patients in Biometrics (fingerprint recognition) program and explain benefits Promote MyUPMC patient portal and assist patients in registration when applicable
+ Assist patients in education of financial responsibility and connect them to advocacy resources as needed Confirm/verify insurance benefits with the appropriate carrier via online verification systems or telephone inquiries Obtain signature of patient or family member for consent to treatment and financial responsibility following the Health Insurance Portability and Accountability Act (HIPAA) rules and regulations Appropriately distribute / triage phone calls to other areas and / or clinical providers Assist with administrative duties in the office including but not limited to scanning of medical records and faxing*Performs in accordance with system-wide competencies/behaviors.*Performs other duties as assigned.
+ Completion of high school graduate or equivalent is required.
+ Experience with personal computer-based applications, other various office equipment and proficient typing skills are preferred.
+ Two years of experience in a medical / billing / fiscal or customer service function is preferred.
+ Knowledge of medical terminology is preferred. Prior experience with Medipac, Epic, or other health records systems is preferred. **Licensure, Certifications, and Clearances:**
+ Act 34
**UPMC is an Equal Opportunity Employer/Disability/Veteran**
$28k-31k yearly est. 50d ago
Part-time Patient Service Representative - Endocrinology
Southwoods Health
Boardman, OH
Location: Endocrinology Office, Boardman, Ohio Southwoods Health is hiring a Part-time Patient Service Representative for our endocrinology office in Boardman, Ohio. This role provides a comprehensive, proactive, and patient-first experience for all patients and visitors. The ideal candidate will demonstrate outstanding customer service and interaction skills to facilitate patient needs while obtaining accurate demographic, financial, and insurance information. Essential Duties:
Perform patient registration and check-in, including co-pay collection, insurance verification, and other arrival desk functions.
Manage patient check-out, including providing post-visit instructions, scheduling follow-up appointments.
Perform telephone triage and assist in facilitating provider instructions.
Create a welcoming, friendly, and professional environment through exceptional customer service.
Collaborate effectively with clinical staff to ensure seamless patient flow.
Recognize and support patients' rights and responsibilities in the performance of all job duties.
Ensure all processes at the practice maintain compliance with all regulatory agencies.
Perform other duties as assigned.
Qualifications & Requirements:
Training or coursework in business office activities, computer skills, and medical terminology.
Effective communication skills, critical thinking, and the ability to problem-solve.
Strong organizational skills, high attention to detail, and a focus on accuracy.
Ability to maintain a professional demeanor at all times, demonstrating strong ethical and moral principles.
A cooperative work attitude toward coworkers, management, physicians, patients, and visitors.
Basic proficiency in Microsoft Office (required).
Medical receptionist experience (preferred).
Schedule:
Status: Part-time (25-29 hours per week).
Shifts: Monday-Wednesday, 7:30 AM - 4:00 PM; Friday, 7:00 AM - 11:00 AM.
At Southwoods, it's not just about the treatment, but how you're treated.
For more information and to apply, please visit our website: ************************
$28k-34k yearly est. 6d ago
PATIENT ACCESS SPECIALIST
Premier Health Partners 4.7
Troy, OH
UPPER VALLEY MEDICAL CENTER PART TIME/ PRIMARILY 6:30A-3:00P VARIED, FLEX, FLOAT, INCLUDES WEEKENDS, HOLIDAYS 40 HOURS PER PAY PERIOD The Patient Access Specialist is responsible for the financial counseling, collecting co-pays and deductibles and/or providing financial assistance education to patients and their families. They are responsible for stat registering, scheduling appointments, completion of registration by collecting and entering all pertinent financial and demographic information into the ADT system, verifying insurance benefit information, generation of the ABN, reviewing orders for compliancy, completion of MSP, obtaining financial and treatment consents, placing of ordered medical procedures, obtaining a pre-certification when applicable while maintaining compliance with regulatory requirements.
The Patient Access Specialist must demonstrate Customer Focus with Patience, Composure, and Compassion. Must be able to Deal with Ambiguity by effectively coping with change; possess strong Time Management skills, Interpersonal Savvy, while supporting Peer Relationships. Demonstrates expert Functional/Technical skills while providing financial assessment and evaluation of each patient entering the hospital. The Patient Access Specialist must comprehend the hospital's financial policies, possess the ability to apply it to the patient, and secure payment for the patient's hospital liability. Patient Access Specialist are required to maintain excellent customer service standards at all times in order to effectively communicate with physicians, physician offices, patients, and co-workers
Education
Minimum Level of Education Required: High School completion / GED
Additional requirements:
Preferred educational qualifications: Associates Degree preferred in healthcare or related business field.
Position specific testing requirement: Must be proficient in Windows-based computer technology, including keyboarding and typing at least 25 wpm.
Licensure/Certification/Registration
Medical Terminology certification preferred.
Experience
Minimum Level of Experience Required: 1 - 3 years of job-related experience
Preferred experience: Customer service, general clerical/office, hospital, medical office/clinic, or insurance company. Applicable class work may be substituted for previous work experience.
$31k-36k yearly est. 60d+ ago
Patient Access Specialist
Northeast Ohio Neighborhood 3.8
Cleveland, OH
Please Note!!! Although you are submitting an employment application and resume for this job on Indeed or Zip Recruiter, you will still need to put in an employment application and resume at NEON. Please visit our website at **************************************************** General Duties: Under the supervision of the Business Office Supervisor, the Patient Access Specialist is responsible for demonstrating independent judgment and discretion in the provision of quality patient services and support for clinical services, including; patient reception, service area reception, appointments, registration, collection of payments, service charges, telephone contacts, medical records, and referrals. The Patient Access Specialist provides administrative support to the health center. The Patient Access Specialist does not advise professional personnel, patients or any persons regarding medical issues. The Patient Access Specialist will apply well-developed customer service skills and be able to prioritize and manage individual assignments for the overall improvement of the registration process.
Education:
High School Graduate or equivalent;
Successful completion of advanced training when available.
Minimum Qualifications: 2 years of patient registration or related experience. Demonstrated knowledge and understanding of insurance plans/benefits and the verification processes. Must be able to identify and categorize each patient's age-specific grouping of needs such as, infant, adolescent, or geriatric patients. Working knowledge of HIPAA guidelines and Release of Information laws. Working knowledge of medical terminology. Ability to work as a team with technical professionals, management and medical professionals. Ability to work effectively independently and effectively solve problems.
Full-Time Work Schedule Hours
Day Shift: 8:30 A.M. to 5:30 P.M.
Afternoon/Evening/Weekend/Holiday/ Work Schedule Hours
Monday-Thursday: 12:00 P.M.-9:00 P.M.Friday: 5:00 P.M. to 9:00 P.M.Saturday: 9:00 A.M. to 3:00 P.M. Holidays: 2:00 P.M.-9:00 P.M.
Part-Time Work Schedule Hours
Monday: 5:00 P.M. to 9:00 P.M.Saturday: 9:00 A.M. to 3:00 P.M.Holidays: 2:00 P.M. to 9:00 P.M.
$32k-37k yearly est. Auto-Apply 60d+ ago
Trade Show Rep
Ohio State Home Services 3.7
Hilliard, OH
Everdry Waterproofing is looking to add self-motivated individuals to our trade show team in a permanent Part-Time Position. Work at a variety of locations in and around Columbus, OH including malls, trade shows, home and garden shows, country fairs and other events scheduling homeowners for FREE FOUNDATION INSPECTIONS.
We offer FLEXIBLE SCHEDULING to accommodate a variety of work schedules (5-30 hour work week). Hourly pay ($15.00) plus bonus and commission. This is a perfect position for retirees, professionals looking for extra income, homemakers and students.
Candidate should have some customer service and/or sales experience. Reliable transportation and valid driver's license a must.
Job Type: Part-time
Pay: From $15.00 per hour
Expected hours: 5 - 30 per week
Benefits:
Flexible schedule
Mileage reimbursement
Paid training
Referral program
Compensation Package:
Bonus opportunities
Commission pay
Schedule:
Evenings as needed
Every weekend
Monday to Friday
Weekends as needed
Work Location: On the road
$15 hourly 60d+ ago
Patient Registration Spec - 500079
Utoledo Current Employee
Toledo, OH
Title: Patient Registration Spec
Department Org: Registration - 108820
Employee Classification: B2 - Classif'd Part Time AFSCME HSC
Bargaining Unit: AFSCME HSC
Primary Location: HSC H
Shift: 1
Start Time: 7AM End Time: 7PM
Posted Salary: 17.10
Float: True
Rotate: True
On Call: True
Travel: True
Weekend/Holiday: True
Job Description:
The Patient Registration Specialist performs all outpatient and inpatient registrations functions, insurance verification, cash collections for the University of Toledo Medical Center while providing excellent customer satisfaction. Strive to sustain courteous and caring impression for patients and visitors. Communicates effectively to maximize patient flow and provide excellence in customer relations. Ensure that financial policies and requirements are met while providing caring access at the University of Toledo medical Center.
Performs complete and accurate registration and admission functions for the purpose of maximize reimbursement, and provide timely and accurate patient information to all other providers and users of patient data.
The Patient Registration Specialist is highly skilled and works at a fully cross-functional level.
Minimum Qualifications:
Education/experience/licensing:
1. High School diploma or equivalent required.
2. Recent experience (within 2 years) in hospital or physician office performing as a primary duty, one of the following is required:
 Registration Specialist.
 Check-in/out Clerk-who enters patient demographic/insurance information in system (testing may be given).
Communication and other skills:
3. Must have working knowledge to operate a computer in a window-based environment utilizing various software programs such as Microsoft Word, Excel, Outlook to produce and manage essential reports and correspondence. Must be able to utilize computer keyboard proficiently.
4. Ability to work with minimum supervision, Ability to apply understanding to carry out instructions furnished in written, oral, or diagram form.
5. Ability to develop and maintain professional service oriented working relationships with patients, families, physicians, nurses, co-workers, supervisors and others. Ability to provide excellence customer satisfaction when presenting information and respond to questions from staff, patient and the general public. Ability to deal with confrontation and stressful working environment while maintaining excellence in customer service.
6. Must be able to analyze data, calculate figures and amounts such as discounts, interest, percentages, add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Applicants may be tested.
Physical Requirements:
1) Visual acuity of 20/20 or corrected to 20/20 including color vision when applicable;
2) ability to hear with or without aides);
3) ability to orally communicate;
4) good manual dexterity;
5) ability to push, pull, roll, and transfer/lift 50 pounds occasionally; 6) ability to stand, walk frequently;
7) ability to bend, reach, stoop, kneel frequently;
8) ability to perform CPR (if required for position).
Occasional carrying of items weighing up to 30 pounds required.
Preferred Qualifications:
Conditions of Employment:
To promote the highest levels of health and well-being, the University of Toledo campuses are tobacco-free. Pre-employment health screening requirements for the University of Toledo Health Science Campus Medical Center will include drug and other required health screenings for the position.
Equal Employment Opportunity Statement:
The University of Toledo is an equal opportunity employer. The University of Toledo does not discriminate in employment, educational programs, or activities on the basis of race, color, religion, sex, age, ancestry, national origin, sexual orientation, gender identity and expression, military or veteran status, disability, familial status, or political affiliation.
The University is dedicated to attracting and retaining the best and brightest talent and fostering a culture of respect.
The University of Toledo provides reasonable accommodation to individuals with disabilities. If you require accommodation to complete this application, or for testing or interviewing, please contact HR Compliance at ************************ or ************ between the hours of 8:30 a.m. and 5 p.m. or apply online for an accommodation request.
Computer access is available at most public libraries and at the Office of Human Resources located in the Center for Administrative Support on the UToledo Main Campus.
$29k-37k yearly est. 60d+ ago
(Part Time) BMS Patient Services Specialist
Wooster Community Hospital 3.7
Wooster, OH
Job Description
Part Time Patient Service Specialist in Vascular Surgery and Psych.
The Patient Services Specialist is responsible for the smooth running of the office. They are the touchstone between patients, clinical staff, and physicians/providers. This role maintains the front office area and represents the practice with professionalism. Bloomington Medical services is currently looking for an experienced medical front desk specialist to split a 32-36 hour work week between both Psych and Vascular Surgery.
Duties & Responsibilities:
Serves patients by greeting them, answering routine questions, scheduling appointments, and maintaining records and accounts.
Welcomes patient and visitors in person or on the telephone and takes detailed messages as need.
Uses practice management software, patient portal and appointment reminder systems to management scheduling, interact with patients and providers, and update files and patient records.
Assists patients in filling out insurance forms and other patient records.
Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appoints in person and by telephone.
Keeps patient appointments on schedule by notifying the provider and/or clinical office staff of a patients' arrival, reviewing service delivery compared to schedule, and reminding providers of service delays.
Minimizes Patients' stress by anticipating their anxieties, answering questions, and maintaining a calm and orderly reception area.
Helps patients in distress by responding to emergencies and solving problems.
Collects, sorts, distributes, or prepares mail, messages, and faxes.
Maintains patient accounting by obtaining, recording, and updating personal and financial information.
Obtains revenue by recording and updating financial information, recording, and collecting patient charges, filing, collecting, and expediting third-party claims.
Following an appointment, schedules appointments, lab tests, and/or medical tests as needed.
Obtains prior authorization as required by health insurers related to medication, supplies, medical equipment, etc.
Maintains business office inventory and equipment by checking stock to determined inventory levels, Anticipating needed supplies, placing orders, verifying receipt and delivery of orders.
Protects patients' rights by maintaining confidentiality of medical, personal, and financial information.
Maintains operations by following policies and procedures and reporting needed changes to Practice Manager and/or Director of Operations.
Contributes to the team effort by accomplishing related duties as needed and assigned.
Required Skills/Abilities:
Active listening and communication skills
Patient focus
Courtesy and Customer service
Multi-tasking
Flexibility
Time management
Organization
Attention to detail.
Computer skills and data entry experience
Professionalism
Problem solving
Active listening
Interpersonal relationship building
Teamwork
Education and Experience:
High School Diploma or GED required.
Associate degree in business administration or similar concentration a plus.
5-10 years Medical Office experience desired.
Hours 7-5p/ 3 to 4 days a week. (32-36 hours per week)
No nights, weekends or Holidays.
Effective Date: 7/19/2024
Revision Date(s): Click or tap to enter a date.
$31k-36k yearly est. 4d ago
Part-Time Patient Experience Coordinator
Pinnacle Fertility Inc.
Canfield, OH
Job Description
About Us
Pinnacle Fertility is a leader in physician-centric fertility care, supporting high-performing fertility clinics and comprehensive service providers nationwide. Guided by our mission of fulfilling dreams by building families, Pinnacle offers compassionate care, innovative technology, and comprehensive fertility treatment services to provide patients with a seamless and personalized journey to parenthood. Learn more at **************************
About the Role
The Patient Experience Coordinator plays an essential role in ensuring a seamless and welcoming experience for fertility patients on their path to becoming parents. This position is ideal for individuals who are compassionate, customer-service oriented, and thrive in fast-paced environments. As a Patient Experience Coordinator, you will be the first point of contact for patients, providing vital administrative and scheduling support while collaborating with a multidisciplinary team to deliver outstanding care.
We are seeking a Patient Experience Coordinator to join our dedicated team at Pinnacle Fertility- Ohio in Canfield, OH. This is a part-time, onsite position, working Monday, Wednesday, and Friday from 7:00AM -3:30PM.
Key Responsibilities
Welcome and check in patients, verify personal and insurance information, and direct them to appropriate departments.
Answer and manage incoming calls, schedule appointments, and provide support to clinical staff.
Maintain accurate patient records, process billing information, and collect copays.
Ensure the reception area is clean, organized, and welcoming for all visitors.
Room patients and ensure examination rooms are properly prepared after each patient visit.
Assist with additional projects and administrative duties as assigned.
Position Requirements
Education:
High school diploma or equivalent required.
Experience:
1 year of experience in a medical office, front desk, or customer service.
Skills:
Strong communication, organizational, and multitasking skills.
Proficiency with electronic medical records (EMR) and basic computer skills (Preferred).
Flexibility:
Must be willing to train for one week at our Akron location.
Compensation:
Hourly Rate: $18.50 - $20.00 per hour (final offers based on experience, skills, and qualifications).
Diversity & Inclusivity at Pinnacle Fertility
At Pinnacle Fertility, we celebrate diversity and are committed to creating an inclusive environment for all team members. We are proud to be an equal-opportunity employer and encourage applicants from all backgrounds, abilities, and life experiences to apply.
$18.5-20 hourly 10d ago
Patient Access Representative I
Cleveland Clinic 4.7
Cleveland, OH
Join Cleveland Clinic's Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. Cleveland Clinic is recognized as one of the top hospitals in the country. You will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.
Cleveland Clinic is the first hospital in the nation to make great customer service a cornerstone of our mission. Customer service caregivers deliver what matters most to our patients and their families, ensure exceptional experiences and thrive on making positive impacts in the community.
**A caregiver in this position works part-time, 10:00am-9:00pm, 2-3 days per week, with rotating full weekend and holiday coverage.**
A caregiver who excels in this role will:
+ Perform registration and obtain information about demographics, insurance, medical and financial
+ Crosstrain to staff all areas of patient access, such as front desk, admitting office, ED, and cash register
+ Function as a Super User and act as a resource for training of new caregivers.
+ Provide registration and cash collection access in Epic
Minimum qualifications for the ideal future caregiver include:
+ High school diploma or GED and two years of experience in a customer facing role OR an Associate's Degree and one year of experience OR a Bachelor's Degree
+ Knowledge of medical terminology sufficient to understand physician orders OR completion of course within one year
+ Basic PC software application knowledge and ability to use multiple data systems
**Physical Requirements:**
+ Ability to communicate and exchange accurate information.
+ Ability to perform work in a stationary position for extended periods.
+ Ability to work with physical records or operate a computer or other office equipment.
+ In some locations, ability to travel throughout the hospital system.
+ In some locations ability to move up to 25 lbs.
**Personal Protective Equipment:**
+ Follows standard precautions using personal protective equipment as required.
**Pay Range**
Minimum hourly: $15.75
Maximum hourly: $21.65
The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).
Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities
$15.8-21.7 hourly 4d ago
Patient Registration Representative, Part Time
Ohiohealth 4.3
Mount Gilead, OH
**We are more than a health system. We are a belief system.** We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities.
** Summary:**
Part Time, 24 hours a week, Patient Registration Representative at Morrow County Hospital.
This position begins the Revenue Cycle process by collecting accurate demographic and financial information to produce a clean claim necessary to receive timely reimbursement. In addition, this position provides exceptional customer service during encounters with patients, families, visitors and Ohio Health Physicians and Associates.
**Responsibilities And Duties:**
Accurately identifies patient in the EMR system.
Obtains and enters accurate patient demographic and financial information through a standard work process (via phone, face to face and/or bedside location) to complete registration all while maintaining patient confid
entiality.
Provides exceptional customer service during every encounter with patients, families, visitors and OhioHealth physicians and associates.
Performs registration functions in any of the Patient Access areas.
Uses critical thinking skills to make decisions, resolve issues, or escalate concerns when they arise.
Uses various computer programs to enter and retrieve information.
Verifies insurance eligibility using online eligibility system, payer websites or by phone call.
Secures and tracks insurance authorizations and processes BWC patients.
Transcribes ancillary orders
Schedules outpatients
Generates, prints, and provides patient estimates utilizing price estimator products.
Collects patient's Out of Pocket expenses and past balances to meet individual and department goals
Attempts to collect residual balances from previous visits
Answers questions or concerns regarding insurance residuals and self pay accounts
Uses knowledge of CPT codes to accurately select codes from clinical descriptions
Generates appropriate regulatory documents and obtains consent signatures.
identifies and/or determines patient Out of Network acceptance into the organization
Reviews insurance information and speaks to patients regarding available financial aid
Explains billing procedures, hospital policies and provides appropriate literature and documentation
Scans required documents used for claim submission into patient's medical record
Escorts or transports patients in a safe and efficient manner to and from various destinations.
Assists clinical staff in administrative duties as needed
Complies with policies and procedures that are unique to each access area
Assists with training new associates.
Oversees functions of reception desks and lobbies including, but not limited to, cleanliness and order of lobbies and surrounding work areas
Goes to the Nursing Units to register or obtain consents
Uses multi-line phone system, transferring callers to appropriate patient rooms or other locations.
Makes reminder phone calls to patients.
Processes offsite registrations; processes offsite paper registrations; processes pre-registered paper accounts
Maintains patient logs for statistical purposes
Reviews insurance information and determines need for referrals and/or financial counseling.
Educates patients on MyChart, including activation.
**Minimum Qualifications:**
High School or GED (Required)
**Additional Job Description:**
Excellent communication, organization, and customer service skills, basic computer skills. One to two years previous Experience in a medical office setting.
**Work Shift:**
Variable
**Scheduled Weekly Hours :**
24
**Department**
Main Registration
Join us!
... if your passion is to work in a caring environment
... if you believe that learning is a life-long process
... if you strive for excellence and want to be among the best in the healthcare industry
Equal Employment Opportunity
OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment
$30k-33k yearly est. 8d ago
Information and Referral Specialist (PT)
Area Office On Aging of Northwestern Ohio 3.6
Toledo, OH
Join a Mission-Driven Team as an Information & Referral Specialist!
Toledo, Ohio | Part-Time, Non-Exempt, | Department: Aging, Disability and Resource Network (ADRN) The Area Office on Aging of Northwestern Ohio (AOoA) is seeking a compassionate and detail-oriented Information & Referral Specialist to serve as the first point of contact for individuals seeking help, information, and support. This position is responsible for delivering accurate information, excellent customer service, and timely referrals to agency programs and community resources that promote independence, dignity, and connection for older adults and individuals with disabilities. If you enjoy helping people, thrive in a fast-paced environment, and are skilled at connecting others to services and solutions, we invite you to join our mission-driven team! What You'll Do
Provide accurate and timely information to consumers, families, caregivers, and professionals seeking assistance with ageing and disability services.
Create a positive and compassionate experience for every person contacting the Area Office on Aging.
Conduct intake screenings for individuals seeking services, collecting essential data and determining eligibility for programs such as PASSPORT, Assisted Living Waiver, and Nursing Home Pre-Admission.
Document and forward referral information for appropriate internal AOoA programs and community partners.
Respond to inquiries via phone, email, in-person visits, and live chat through the agency website.
Schedule assessments and appointments for AOoA staff as needed.
Participate in outreach efforts to increase awareness of AOoA programs and community resources.
Maintain accurate data entry and service documentation within agency systems.
What We're Looking For
Minimum of three (3) years of experience in information and referral, customer service, or a related environment.
Strong communication, interpersonal, and computer skills.
Knowledge or experience within the aging or disability services network preferred.
Bilingual (Spanish/English) fluency is highly desirable.
Ability to multitask, maintain professionalism, and handle sensitive information with discretion.
Why You'll Love Working Here At AOoA, we're more than a workplace - we're a purpose. Every day, you'll make a real difference by helping older adults and individuals with disabilities access the care, resources, and respect they deserve. You'll join a collaborative team that values compassion, connection, and community impact. Benefits
Medical, Dental, and Vision Insurance
Company-Sponsored Life Insurance
403(b) Retirement Plan with Company Match
Paid Time Off (PTO) and Personal Days
Continuing Education and Certification Assistance
Short- and Long-Term Disability Coverage
Employee Referral Bonus Program
Additional Requirements
Must satisfactorily complete a Motor Vehicle Record (MVR) check, fingerprint criminal background check, and drug/alcohol screening.
Employment is contingent upon continued program funding.
AOoA is a drug-free workplace and an Equal Employment Opportunity (EEO) employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, veteran status, or other protected characteristics.
Apply today and help make a difference in the lives of older adults across Northwest Ohio!
$34k-41k yearly est. 60d+ ago
Patient Registration I - Patient Access
Kettering Health Network 4.7
Huber Heights, OH
Job Details
Kettering Health Huber|Huber Heights| Part Time| 2nd Shift
Responsibilities & Requirements
Job Responsibilities:
's major duties include, but are not limited to the following:
Registering patients while demonstrating strong guest relations and exceptional customer service and effective communication.
Reviewing all scheduled outpatient visits prior to service to ensure that all patients have been screened for discounts
Ensuring that payer sources and payment arrangements and options have been discussed
Assist patients with the completion of Financial Assistance Forms, HCAP Application and Medicaid Applications (if applicable)
Review an account for quality and confirmation and can demonstrate the ability to update all aspects of a patient account
Demonstrate knowledge of all compliance or legally required registration forms, consents, literature and documents
Job Requirements:
High school diploma required
One or more years of medical office or customer service experience required
Previous registration or scheduling experience strongly preferred
Excellent written and oral communication skills
Meets Pre-Screening Protocol and testing for proficiencies in computer skills, phone skills, and customer service knowledge
Demonstrated competency in working in teams and ability to effectively communicate with all levels
Ability to learn site specific patient processing software.
Computer literate and very strong with Microsoft Office Suite.
Ability to function in high paced often stressful environment and/or circumstances while maintaining a respectful, caring and professional manner
Flexible schedule to fit staffing needs.
Overview
Kettering Health is a not-for-profit system of 13 medical centers and more than 120 outpatient facilities serving southwest Ohio. We are committed to transforming the health care experience with high-quality care for every stage of life. Our service-oriented mission is in action every day, whether it's by providing care in our facilities, training the next generation of health care professionals, or serving others through international outreach.
$32k-38k yearly est. Auto-Apply 21d ago
Patient Registration Clerk - Part Time, Variable
Hocking Valley Community Hospital 3.3
Logan, OH
Hocking Valley Community Hospital (HVCH) is looking for a Patient Registration Clerk to become part of our supportive and hardworking team.
Revenue Cycle Department - Part Time, Variable hours/days
The starting rate is $15.50/hr, firm.
Additional shift differential pay.
What We Offer
Flexible scheduling opportunities to help with work-life balance, burnout, and mental well-being.
Medical, Dental, and Vision insurance is paid in part by the hospital. Opt out, pay out option for full time employees.
Life/AD&D and Long-Term Disability are paid by the hospital.
Voluntary Life and Supplemental Insurance options such as Short-Term Disability, Cancer, Accident, etc.
Flexible Spending Accounts (Healthcare and Dependent Care) and Health Savings Accounts.
OPERS pension plan with a hospital contribution of 14% and optional Deferred Compensation for retirement.
Paid sick, vacation, and 11 paid holidays with carry-over and cash out options. Vacation can be used after 90 days of employment as it accrues.
Student Loan Forgiveness and Federal Tuition Grant Programs such as Public Service Loan Forgiveness eligibility.
Tuition/Education Reimbursement and our Grow Your Own Program to financially support employees in obtaining education/certifications/licenses while working at the hospital.
Tuition Discounts: Hocking College (50% discount on tuition), Mt. Carmel College of Nursing, Ohio Christian University, Chamberlain University, Walden University, Excelsior University, Purdue Global, Cincinnati University, and Grand Canyon University.
Brand new State-of-the-Art SIM Lab for advanced training and education.
Clinical Ladder/Residency program for nurses.
Employee Engagement Committee to bring wellness and fun back to healthcare.
Single location, free, and close parking - no dealing with taking shuttles to work!
Education, development, and career advancement opportunities.
Employee Assistance and Wellness Programs.
Our Desired Candidate Will Have
High School Diploma (or GED or High School Equivalence Certificate) strongly preferred.
One year previous medical office and patient registration experience strongly preferred.
Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, and other office procedures and terminology.
Computer literacy, good typing skills is necessary.
Knowledgeable of insurance providers is a plus.
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Self-starter with the ability to adapt.
Excellent communication skills.
Ability to function as a team player.
Who We Are
Welcome to Hocking Valley Community Hospital, your trusted full-service critical access hospital located in the heart of beautiful Hocking Hills, Logan, Ohio. We are dedicated to providing exceptional care close to home, ensuring that our community has access to high-quality medical services without the need to travel far. Equipped with state-of-the-art equipment and technology, we deliver advanced medical treatments and diagnostic services to meet your healthcare needs.
Safety is our top priority, and we are committed to maintaining the highest standards for both patients and employees. Our friendly and compassionate team fosters an employee-first culture, as evidenced by our 4/5 rating on Indeed from current and past employees. We also rank in the top 20% in Wellbeing Scores, highlighting our commitment to the well-being of our staff. Our dedication to patient care is reflected in our excellent patient satisfaction scores, as we proudly rank 10th out of 134 hospitals in Ohio. We have an employee satisfaction score of 88% for two years in a row! Visit our website at hvch.org to see why employees love working here and why we put employees first!
At Hocking Valley Community Hospital, we prioritize health and comfort, striving to make every visit a positive experience. Here, you have a name and a face, not just a number.
Not familiar with Hocking Hills? See our serene beauty and abundance of outdoor and family activities: *************************************
Applicants must be authorized to work in the U.S. without sponsorship, now or in the future.
Hocking Valley Community Hospital (HVCH) is an Equal Employment Opportunity Employer and as such we are committed to having a workforce that reflects diversity at all levels. Both applicants and employees are treated without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.
Hocking Valley Community Hospital has a zero tolerance substance policy, including any form of marijuana, and completes extensive drug screening on candidates and employees. We also conduct extensive background checks that adhere to the Ohio Revised Code for public hospitals. Please ask HR if you have any questions or concerns at ***********.
$15.5 hourly Easy Apply 42d ago
Patient Access Representative
Uhhospitals
Chardon, OH
Patient Access Representative - (25000BKX) Description A Brief OverviewThe Patient Access Representative serves as the first point of contact for all patients and their families. This highly visible role supports and interacts with patients, families, and health care providers.
They work directly with patients to ensure accuracy of demographic, insurance, payment and other vital patient information.
They help manage questions, problem solve patient and scheduling concerns, while maintaining exceptional patient service.
They support the rest of the medical care team, helping to streamline patient processing to improve patient satisfaction and help keep appointments on schedule.
The Patient Access Representative has an direct effect on both the revenue cycle and the patient experience.
What You Will DoChecking patients in and/or out for medical visits Answering the phone to address patient inquiries and scheduling appointments.
Assists patients with enrolling and utilizing MyChart.
Entering, updating and validating patient demographic, insurance & financial information to ensure accurate registration Communicating information and important details to other medical care team May contact insurance companies regarding coverage, preapprovals, billing and other issues Collects and processes patient payments for visit copays, coinsurance, deductibles and prior balances.
Assist with completion of various types of paperwork and forms.
Effectively work EPIC workques, worklist and inbasket messages.
Schedules referrals and follow-up visits.
Accurate and timely scanning of documents into EPICAdditional ResponsibilitiesFunctions as an integrated team member and works collaboratively with other staff and providers across the system to improve patient experience and department efficiency.
Actively participates in UH emergency preparedness.
Maintains a clean and organized work area.
Will be cross-trained to perform other duties as assigned.
May be scheduled to work at off-sites.
Performs other duties as assigned.
Complies with all policies and standards.
For specific duties and responsibilities, refer to documentation provided by the department during orientation.
Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients.
Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.
Qualifications Education High School Equivalent / GED (Required) Associate's Degree or progress towards degree (Preferred) Medical Terminology (Preferred) Work Experience 1+ years Customer Service (Required)2+ years Customer Service or Customer Service in healthcare (Preferred) Knowledge, Skills, & Abilities Exceptional communication skills with both patients and medical care providers to relay necessary information (Required proficiency) Ability to juggle and prioritize multiple responsibilities and handle interruptions (Required proficiency) Strong organizational skills (Required proficiency) Problem-solving skills for scheduling conflicts, missing documentation and other issues (Required proficiency) Attention to detail to ensure all patient information is accurate and available (Required proficiency) Compassion to help patients and caregivers in difficult situations (Required proficiency) Understanding of the importance of confidentiality (Required proficiency) Basic knowledge of electronic health records and basic medical terminology (Required proficiency) Physical Demands Standing OccasionallyWalking OccasionallySitting ConstantlyLifting Rarely up to 20 lbs Carrying Rarely up to 20 lbs Pushing Rarely up to 20 lbs Pulling Rarely up to 20 lbs Climbing Rarely up to 20 lbs Balancing RarelyStooping RarelyKneeling RarelyCrouching RarelyCrawling RarelyReaching RarelyHandling OccasionallyGrasping OccasionallyFeeling RarelyTalking ConstantlyHearing ConstantlyRepetitive Motions FrequentlyEye/Hand/Foot Coordination FrequentlyTravel Requirements 10% Primary Location: United States-Ohio-ChardonWork Locations: 13207 Ravenna Road 13207 Ravenna Road Chardon 44024Job: Administrative SupportOrganization: UHHS_Care_ConnectionsSchedule: Part-time Employee Status: Regular - ShiftVariableJob Type: StandardJob Level: Entry LevelTravel: NoRemote Work: NoJob Posting: Jan 23, 2026, 7:54:58 AM
$29k-37k yearly est. Auto-Apply 41m ago
Patient Service Representative
Akron Children's Hospital 4.8
Canton, OH
Part-time, 16 hours/week Variable dayshift between 7:30am to 6:00pm Onsite, Jackson office The Patient Service Representative provides a comprehensive set of business, financial and appointment-related services including visit preparation, patient arrival and departure functions, payment functions and creating a positive patient experience.
Responsibilities:
* Develops and maintains positive relationship with patients and families by greeting and providing prompt and caring response to questions, requests, etc.
* Performs point-of-service activities [visit preparation, co-pay collection, patient tracking and other duties] as assigned under the direction of the supervisor.
* Schedules patient visits or other diagnostic testing utilizing hospital procedures and resources.
* Manages third-party payors and collection of co-pays.
* Follows through on routine tasks and general office duties, i.e., faxing, copying, filing, mailings, promptly returning phone calls, taking and distributing messages, and etc.
* Responsible for ensuring appropriate front desk inventory is maintained and communicating the need to appropriate staff member.
* Provide for smooth running of office by setting and revising priorities based on workload and anticipating needs and deadlines.
* Ensure overall department appearance including the cleanliness of the work area and waiting room as needed.
* Participates in clerical and administrative cross coverage efforts as needed.
* Ensure HIPAA compliance is followed.
* Other duties as required.
Other information:
Technical Expertise
* Experience working in a general office setting (clerical or administrative duties in an office setting) is preferred.
* Experience working in a healthcare environment is preferred.
* Experience in computerized scheduling system preferred.
* Knowledge of medical terminology preferred.
* Excellent interpersonal skills to communicate effectively via telephone or face-to-face with patients, patient families, physicians and other staff members within the facility.
* Strong organizational skills with the ability to effectively prioritize multiple tasks. Ability to perform basic math skills to process insurance co-payments.
* Experience working in -Microsoft Office (Outlook, Excel, Word) or similar software is required.
Education and Experience
* Education: A high school diploma or equivalent is required.
* Certification: None.
* Years of relevant experience: Relevant (clerical or administrative duties in an office setting) experience is preferred.
* Years of experience supervising: None.
Part Time
FTE: 0.400000
Status: Onsite
About Us: Kunesh Eye Center is a busy, patient-centered ophthalmology practice committed to providing exceptional eye care. We are seeking a part-time detail-oriented and reliable Prior Authorization & Insurance Eligibility Specialist to support our clinical team and ensure a smooth experience for our patients.
Position Summary:
The Prior Authorization & Insurance Eligibility Specialist is responsible for verifying insurance coverage and obtaining prior authorizations for ophthalmic procedures, imaging, injections, and surgeries. This role plays a critical part in minimizing claim denials and helping patients understand their insurance benefits.
Key Responsibilities:
Verify patient insurance eligibility and benefits prior to appointments and procedures
Obtain prior authorizations for procedures, diagnostic testing, imaging (OCT, visual fields, etc.), injections, and surgeries
Communicate with insurance companies, pharmacies, and third-party vendors
Document authorization details accurately in NextGen
Track authorization status and follow up as needed to ensure timely approvals
Communicate authorization outcomes and coverage details with providers, staff, and patients
Stay up to date on insurance requirements, policies, and payer-specific guidelines
$28k-38k yearly est. 20d ago
ED Registration Specialist - 498737
University of Toledo 4.0
Toledo, OH
Title: ED Registration Specialist
Department Org: Registration - 108820
Employee Classification: B2 - Classif'd Part Time AFSCME HSC
Bargaining Unit: AFSCME HSC
Primary Location: HSC H
Shift: 3
Start Time: 7PM/11PM End Time: 7AM/11AM
Posted Salary: Starting hourly wage is $15.87
Float: True
Rotate: True
On Call: True
Travel: True
Weekend/Holiday: True
Job Description:
The ED Registration Specialist performs all outpatient and inpatient registrations functions, insurance verification, cash collections for the University of Toledo Medical Center while providing excellent customer satisfaction. Strive to sustain courteous and caring impression for patients and visitors. Communicates effectively to maximize patient flow and provide excellence in customer relations. Ensure that financial policies and requirements are met while providing caring access at the University of Toledo medical Center.
Performs complete and accurate registration and admission functions for the purpose of maximize reimbursement, and provide timely and accurate patient information to all other providers and users of patient data.
The ED Registration Specialist is highly skilled and works at a fully cross functional level.
Minimum Qualifications:
- High School diploma or equivalent required
- Previous customer service experience required
- Recent experience (within 2 years) in hospital or physician office performing as a primary duty, one (1) of the three (3) following is required:
o Registration Specialist
o Collection/Billing specialist
o Check-in/out Clerk- who enters patient demographic/insurance information in system (testing may be given)
Communication and other skills:
- Must have working knowledge to operate a computer in a windows-based environment utilizing various software programs such as Microsoft Word, Excel, Outlook to produce and manage essential reports and correspondence. Must be able to utilize computer keyboard proficiently.
- Ability to work with minimum supervision, Ability to apply understanding to carry out instructions furnished in written, oral, or diagram form.
- Ability to develop and maintain professional service oriented working relationships with patients, families, physicians, nurses, co-workers, supervisors and others. Ability to provide excellence customer satisfaction when presenting information and respond to questions from staff, patient and the general public. Ability to deal with confrontation and stressful working environment while maintaining excellence in customer service.
- Must be able to analyze data, calculate figures and amounts such as discounts, interest, percentages, add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Applicants may be tested.
Conditions of Employment:
To promote the highest levels of health and well-being, the University of Toledo campuses are tobacco-free. To further this effort, the University of Toledo Health Science Campus Medical Center is requiring candidates for employment to be nicotine-free. Pre-employment health screening requirements will include cotinine (nicotine) testing, as well as drug and other required health screenings for the position. With the exception of positions within University of Toledo Main Campus and the University of Toledo College of Medicine and Life Sciences, the employment offer is conditional upon successful completion of a cotinine test and Occupational Health clearance.
Equal Employment Opportunity Statement:
The University of Toledo is an equal opportunity employer. The University of Toledo does not discriminate in employment, educational programs, or activities on the basis of race, color, religion, sex, age, ancestry, national origin, sexual orientation, gender identity and expression, military or veteran status, disability, familial status, or political affiliation.
The University is dedicated to attracting and retaining the best and brightest talent and fostering a culture of respect.
The University of Toledo provides reasonable accommodation to individuals with disabilities. If you require accommodation to complete this application, or for testing or interviewing, please contact the HR Compliance at ************************ or ************ between the hours of 8:30 a.m. and 5:00 p.m. or apply online for an accommodation request.
Computer access is available at most public libraries and at the Office of Human Resources located in the Center for Administrative Support on the Main Campus of the University of Toledo.
$15.9 hourly 60d+ ago
Registration Specialist - Part Time (.5 FTE)
Lindner Center of Hope 4.5
Mason, OH
Registration Specialist Part-Time - 20 Hours (.5 FTE) About Us: The Lindner Center of Hope is a nonprofit, comprehensive mental health center and global leader offering state-of-the-science diagnosis and treatment of the most pervasive mental illnesses of our time.
One of the first centers designed as a fully integrated system of care to address deficiencies in mental health care as identified by the Institute of Medicine.
Innovative residential assessment, inpatient and outpatient programs in partnership with UC Health serving more than 54,660 patients from around the world.
A leader in research and collaborations that are advancing the field and positioning Cincinnati as a national leader in mental health care.
We embrace the many talents, skills, and experiences our employees bring to Lindner Center of Hope. Everyone is encouraged to use their unique gifts to express ideas, make meaningful contributions to our programs and genuine connections with patients and family, as well as strengthen donor, referrer and community relations.
At Lindner Center of Hope, you'll have the opportunity for a consistently rewarding career, working for an organization that shares your desire and ability to make a demonstrable difference in the lives of people living with mental illness. Position Summary: This position provides administrative support to the clinicians providing outpatient services at the Lindner Center of Hope. This position works closely with the Intake, Patient Registration and Billing staffs to provide excellent service to patients and families receiving outpatient services. Major Duties and Responsibilities: Front Desk:
Greets new and established outpatients upon arrival, complete registration and obtains and/or verify all demographic and insurance information making updates or corrections in the patient account system as appropriate. Completes the Medicare Secondary Payer Questionnaire for all Medicare patients during the registration process.
Obtains the appropriate signatures on consents and assignment of benefits. Scans insurance cards, picture ID, signed consents and other appropriate documents into the document imaging system.
Collects co-pay, deductible or other out-of-pocket liability and receipts the patient.
Reviews any outstanding balances with patients at check in and provides a patient statement upon request. Attempts to collect on past due balances or refer the patient to the billing department or financial counselor to make arrangements to settle bill.
Counts and balances cash drawers/boxes daily. Prepares daily cash reconciliation report ensuring that receipts are posted correctly and submits all payments to the cashier at the end of each shift.
Clearly documents all activity on the patient's account in the patient accounting system.
Work the assigned work queues on a routine basis as a self-auditing tool to detect any missing registration information. Follow up as needed.
Greets all visitors in a respectful manner as they enter the main lobby.
Assists all visitors and staff members with questions and provides patients and visitors with a badge and directions to the appropriate areas of LCOH.
Performs all other duties as assigned.
Position Qualifications:
High school diploma required
At least 2 years of experience in doctor' office or health care administrative position required. Experience working in mental health setting preferred.
Strong customer service skills and a high degree of confidentiality are required.
Must have strong computer skills including Excel and Word.
Receptionist skills involving answering the telephone, greeting patients/visitors, and making appointments are required.
Ability to enthusiastically follow and model the Lindner Center of Hope mission, vision and values.
Physical Requirements: The physical demands of this position are consistent with those performed in a normal office environment, including occasional lifting, carrying, pushing or pulling, and sufficient manual dexterity to operate standard office equipment and ability to use a computer. Perks and Benefits At LCOH, we are dedicated to fostering a supportive and caring environment. As part of our team, you'll have access to:
Affordable medical, dental, and vision plans for both full-time and part-time employees
Flexible spending and health savings accounts
Generous paid time off that starts accruing on day one
Opportunities for tuition reimbursement and continuous education
An employer-matching 401(k) retirement plan to help you plan for the future
Complimentary gym membership
Employer-provided short and long-term disability coverage, life insurance and an Employee Assistance Program
A community of mission-driven individuals passionate about making a difference
All candidates extended conditional offer of employment will be subject to a WebCheck (BCI & FBI Fingerprinting). Fingerprints will be submitted to the Bureau of Criminal Investigation (BCI) and the Federal Bureau of Investigation (FBI). The reports from these agencies will include criminal record information. Lindner Center of Hope will follow the requirements for employment based on the State of Ohio Administrative Code 5122-30-31, and any other regulatory requirements regarding criminal background checks. Lindner Center of Hope also reserves the right to obtain Consumer Reports and/or Investigative Consumer Reports as defined in the Federal Fair Credit Reporting ACT (FCRA).
Lindner Center of Hope is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.