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Auto claims adjuster resume examples for 2025

Zippi

Build a better auto claims adjuster resume with Zippi, your AI resume builder robot.

Updated March 26, 2025
6 min read
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How to write an auto claims adjuster resume

Craft a resume summary statement

Put a resume summary on the top of your resume to highlight your accomplishments. A resume summary sums up your experience and skills, making it easy for hiring managers to understand your qualifications at a glance. Here are some tips to write a strong, impressive resume summary:

Step 1: Start with your professional title, or the one you aspire to.

Step 2: Detail your years of experience in auto claims adjuster-related roles and your industry experience.

Step 3: What are your biggest professional wins? Here is your opportunity to highlight your strongest accomplishments by placing them at the start of your resume.

Step 4: Don't forget, your goal is to summarize your experience. Keep it short and sweet, so it's easy for recruiters to quickly understand why you're a great hire.

These four steps should give you a strong elevator pitch and land you some auto claims adjuster interviews.

Hi, I'm Zippi, your job search robot. Let me write a first draft of your summary statement.

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List the right project manager skills

Many resumes are filtered out by hiring software before a human eye ever sees them. A robust Skills section can let recruiters (and bots) know you have the skills to do the job. Here is how to make the most of your skills section:

  1. Look to the job listing. You often need to include the exact keywords from the job description. Take note of the skills listed for the job.
  2. Put all relevant hard and soft skills in your skills section.
  3. Be specific. If you are too broad, you may not be giving the best picture of your skills and leave the hiring manager uncertain of your abilities.
  4. Be up to date. Software names change and companies merge. Don't look out of touch by being careless.
  5. Be accurate. Spelling and even upper or lowercase can dramatically change meanings. Make sure you are correctly listing your skills.
These five steps should give you a strong elevator pitch and land you some auto claims adjuster interviews.

Here are example skills to include in your “Area of Expertise” on an auto claims adjuster resume:

  • Repair Process
  • Body Shop
  • Strong Customer Service
  • Vehicle Inspections
  • Insurance Claims
  • Customer Service
  • Liability Claims
  • Repair Shops
  • Vehicle Repairs
  • Vehicle Damage
  • Issue Payments
  • Insurance Policy
  • Process Claims
  • Coverage Issues
  • Internal Channels
  • PIP
  • CCC
  • Claims Service
  • Litigation
  • Repair Facilities
  • Claims Handling
  • Police Reports
  • Insurance Carriers
  • Insurance Coverage
  • Bodily Injury Claims
  • Legal Liability
  • Policy Coverage
  • Outbound Calls
  • Property Damage Claims
  • Arbitration

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How to structure your work experience

Your work experience should be structured:

  1. With your most recent roles first, followed by earlier roles in reverse chronological order.
  2. Job title, along with company name and location on the left.
  3. Put the corresponding dates of employment on the left side.
  4. Keep only relevant jobs on your work experience.

How to write auto claims adjuster experience bullet points

Your resume is your chance to show your biggest accomplishments. Don't just list your job responsibilities, instead take the opportunity to show why you're really good at what you do. Here is how you do that:

  • Start with strong action verbs like managed, spearheaded, created, etc. Your goal is to show what you did and verbs will help demonstrate your contributions.
  • Use numbers to quantify your achievements. Did you save time with a new report? Increase revenue? How large was the team you managed?
  • Keep it concise. You're highlighting your achievements. Consider if all details you are sharing are relevant, or can be written more efficiently.

Here are great bullet points from auto claims adjuster resumes:

Work history example #1

Auto Claims Adjuster

Independence Blue Cross

  • Researched ICD 9, CPT, and HCPCS codes to determine correct payment or denial of claims.
  • Composed written communication necessary in the appeal of denied and ineffectively processed medical claims.
  • Worked independently as a telecommuter while maintaining a team mentality through effective communication with peers.
  • Managed California branch operations including supervision of 5 WC adjusting and support staff
  • Utilized knowledge of ICD-9, Diagnosis, Revenue, CPT, and HCPS codes to accurately and efficiently process medical claims.

Work history example #2

Auto Claims Adjuster

State Farm

  • Prepared estimates using Xactimate and XactContents.
  • Determined legal liability and extent of damage to property with a 99% estimating accuracy using Xactimate25.
  • Handled commercial, catastrophe, complex, and home owner claims.
  • Completed scope of damages and wrote estimates using Xactimate program Reviewed estimate with management.
  • Completed property appraisals on residential dwelling and commercial property including business interruption and business personal property using Xactimate program.

Work history example #3

Direct Sales Agent

New York Life Insurance Company

  • Created and implemented a systematic approach, ensuring accurate communication and top efficiency.
  • Used multiple forms of communication to market business, extremely proficient in all Microsoft office applications.
  • Implemented AJAX, APEX, java script, CSS to build rich and dynamic Visual force pages.
  • Facilitated and developed call campaigns, Focus Firm Initiatives and maintained communication with clients.

Work history example #4

Claims Service Specialist (Part-Time)

Bank of America

  • Contributed to a positive, team-oriented atmosphere within the banking environment.
  • Provided insight to senior management to improve inter-site communication and identify pitfalls between fulfillment and sales partners.
  • Conducted leadership training sessions via classroom and web based to other managers to ensure consistency in all corporate communications.
  • Completed advanced troubleshooting for customers using mobile and desktop devices.
  • Maintained active communication with other departments to ensure everyone as a team is understood and effectively completed their job.

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Add an education section to your resume

The education section should display your highest degree first.

Place your education section appropriately on your resume. If you graduated over 5 years ago, this section should be at the bottom of your resume. If you just graduated and lack relevant work experience, the education section should go to the top.

If you have a bachelor's or master's degree, do not list your high school education. If your graduation year is more than 15-20 years ago, it's better not to include dates in this section.

Here are some examples of good education entries for resumes:

Master's Degree in business

Pace University, New York, NY

2016 - 2017

Master's Degree in business

Strayer University, Washington, DC

2016 - 2017

Highlight your auto claims adjuster certifications on your resume

If you have any additional certifications or education-like achievements, add them to the education section.

To list, use the full name of the certification and the organization that issued it, along with the date of achievement.

Here are some of the best certifications to have on auto claims adjuster resumes:

  1. Associate in Claims (AIC)
  2. Chartered Property Casualty Underwriter (CPCU)
  3. Certified Work Adjustment Specialist (CWA)
  4. Certified Insurance Service Representatives (CISR)
  5. Certified Professional, Life and Health Insurance Program (CPLHI)

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