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Auto damage estimator skills for your resume and career
15 auto damage estimator skills for your resume and career
1. Repair Facilities
Repair facilities provide repair and restoration services for different things such as vehicles, appliances, gadgets, and various equipment and machinery.
- Communicated repair estimate information to claim management, claim handlers, customers, agents, and repair facilities.
- Negotiate with repair facilities on revisions to repair costs.
2. Damage Estimates
- Prepared structural and personal property damage estimates.
- Write residential building damage estimates.
3. Customer Service
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
- Provide superior customer service by communicating effectively with customers regarding policy provisions and vehicle repair or total loss.
- Performed customer service representative and estimator duties, in a fast-paced large-scale auto body repair facility.
4. Body Shop
A body shop is a place where vehicle servicing, repairing, and finishing takes place. Auto mechanics and technicians do the repairs. The services offered include both body and mechanical repairs. Body repairs include repainting and removing dents and scratches. Mechanical repairs include changing and alignment of car tires, engine repair, replacing windshields and window glasses.
- Inspect vehicle damages, write comprehensive estimates, and negotiate parts usage and repair time with Body shops.
- Prepared auto damage repair estimates for local client body shops (both are no longer in business).
5. ADP
Automatic Data Processing, Inc. (ADP) is a US provider of human resource management software and services. A personnel management system with which daily human resources processes are manageable and easily accessible. It fusion human resources as a discipline and its basic HR activities, and processes with the mastery of information technologies.
- Use ADP software to estimate repair costs.
- Prepared work orders through ADP Drive.
6. I-Car
I-Car stands for "Inter-Industry Conference on Auto Collision Repair". It is a non-profit, international organization that works and specializes in the evaluation and training of auto repairs. Being recognized by I-Car means that a person is trained and evaluated to perform high-quality, complete, and safe repairs.
- Completed I-Car classes in collision damage assessment, shop safety, vehicle identification, estimating terminology, and computer estimating.
- Prepared and distributed estimate to customer or body shop; Issued payment as necessary; Received I-Car and Platinum Plus Certification
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- Reviewed repair estimates with customers.
- Inspected auto damage, prepared repair estimates and issued on the spot payments to customers at dedicated estimating center.
8. Insurance Guidelines
- Prepare precise, well documented estimates per insurance guidelines.
9. Vehicle Damage
Vehicle damage can be described as a vehicle in the aftermath of an accident or destruction process. Car damages can range from small scratches to bigger dents. The kinds of vehicle damage vary.
- Determine estimates on vehicle damage and repair through comparison and evaluation of different methodologies.
- Write estimates remotely from home-Decipher vehicle damages based off of photos-Negotiate with shops and complete estimates start to finish
10. Repair Costs
- Review repair cost estimates with automobile insurance companies and self-pay customers to secure agreement on cost of repairs.
- Prepared insurance forms for line item repair costs and recommendations.
11. Market Value
- Performed market value valuations of total-loss specialty vehicles.
- Evaluate vehicle fair market values in cases of total loss for settlement purposes.
12. Damage Analysis
- Damage Analysis Estimator for numerous insurance companies.
13. Motor Vehicle
A motor vehicle is a mode of transportation such as a car, truck or bus.
- Conduct initial inspection of claimed losses to motor vehicles due to accidents, theft, or vandalism.
- Plan and conduct investigations of complex motor vehicle accidents, theft and forced entry.
14. Damage Reports
- Dispatched to perform vehicle physical damage reports for a variety of insurance companies according to individual company guidelines.
- Prepare all damage reports in an accurate and efficient manner.
15. Allstate
- Manage Allstate, GEICO, Progressive, Nationwide and Travelers customers.
- Coordinated the development and performance of the Allstate Town and Country Program.
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List of auto damage estimator skills to add to your resume

The most important skills for an auto damage estimator resume and required skills for an auto damage estimator to have include:
- Repair Facilities
- Damage Estimates
- Customer Service
- Body Shop
- ADP
- I-Car
- Repair Estimates
- Insurance Guidelines
- Vehicle Damage
- Repair Costs
- Market Value
- Damage Analysis
- Motor Vehicle
- Damage Reports
- Allstate
- Vehicle Repairs
- CCC ONE
- Schedule Repairs
- Repair Orders
- Repair Damage
- Customer Vehicles
Updated January 8, 2025