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Auto parts manager skills for your resume and career

Updated January 8, 2025

3 min read

Below we've compiled a list of the most critical auto parts manager skills. We ranked the top skills for auto parts managers based on the percentage of resumes they appeared on. For example, 14.4% of auto parts manager resumes contained inventory control as a skill. Continue reading to find out what skills an auto parts manager needs to be successful in the workplace.

15 auto parts manager skills for your resume and career

1. Inventory Control

Here's how auto parts managers use inventory control:

Managed primary inventory controls and organization.
Managed day-to-day auto parts sales, stock orders, special part orders, inventory control and wholesale accounts.

2. Store Operations

Here's how auto parts managers use store operations:

Controlled all functions of Store Operations.
Performed all aspects of retail store operations and tour management, including employee supervision, inventory & accounting reconciliation.

3. Customer Inquiries

Here's how auto parts managers use customer inquiries:

Answered all general customer inquiries by clarifying desired information thereby making the company services more useful to the customer.
Provided optimal customer service by accurately identifying customer needs, and responding to customer inquiries about products and services.

4. Retail Sales

Retail sales are the method to track consumer demand for finished goods by assessing the purchases of durable and non-durable products over a definite period. Data on retail sales is accumulated monthly by the U.S. Bureau of the Census.

Here's how auto parts managers use retail sales:

Directed all phases of daily operations including inventory and retail sales.
Retail Sales, Delivery, Management, Commercial Sales, Inventory

5. Parts Counter

Here's how auto parts managers use parts counter:

Supervised 1 parts counter person and 1 part-time employee.
Employed as an auto parts counterperson/ delivery driver at a local retail auto parts store.

6. Customer Satisfaction

Here's how auto parts managers use customer satisfaction:

Detail and Customer Satisfaction - Detail each vehicle upon repair for cleanliness and completion to insure customer satisfaction for delivery.
Implement effective customer satisfaction strategies by identifying and eliminating root causes.

7. Loss Prevention

The steps taken by a business to prevent theft is called loss prevention. There are multiple methods for loss prevention for example usage of automated cash handling, secure physical location, product security staff buy-in, and attentive customer service.

Here's how auto parts managers use loss prevention:

Followed and implemented Operations and Loss Prevention Delivered exceptional service by greeting and serving customers in a timely, friendly manner.
Implemented company loss prevention policies, maintained security systems, investigated internal and external theft prevention cutting down on theft.

8. POS

POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

Here's how auto parts managers use pos:

Customer-oriented with experience with POS systems, food preparation and safety regulations.
Facilitate appropriation of POS terminals using differing methods of secured lines.

9. Customer Complaints

Here's how auto parts managers use customer complaints:

Developed conflict resolution skills by listening to numerous customer complaints and creating resolutions in a non-threatening and professional manner.
Provided excellent customer service and build customer relations proactively through soliciting feedback and addressing and resolving customer complaints.

10. Place Orders

Here's how auto parts managers use place orders:

Reconcile daily receipts and place orders to replenish store inventory.

11. ADP

Automatic Data Processing, Inc. (ADP) is a US provider of human resource management software and services. A personnel management system with which daily human resources processes are manageable and easily accessible. It fusion human resources as a discipline and its basic HR activities, and processes with the mastery of information technologies.

Here's how auto parts managers use adp:

Used software tools including: ADP, Ford CPD, Microcat Managed a store.
Utilized ADP and proprietary Mercedes electronic parts catalog systems.

12. Performance Evaluations

Performance evaluation is a formal and productive process to measure an employee's work and results based on their job responsibilities over a defined period of time and to properly measure an employee's contribution to the workforce and employers and achieve a high level of quality and quantity of work produced. The evaluation also helps employees provide information about deficiencies in job performance and the company's expectations for the future.

Here's how auto parts managers use performance evaluations:

Directed Command level training and performance evaluation programs-conducted Staff inspections on global operational organizations ensuring safety, standardization and regulatory compliance.
Monitored store inventory, generated and provided loss inventory reports; managed day-to-day operations; conducted performance evaluations and handled payroll.

13. Counter Sales

Counter Sale is a process that allows you to take orders over the counter and interact directly with the customer. The customer can also choose their items and bring them to the counter to purchase them. This process is highly beneficial in developing customer rapport and increasing inventory options. Good counter sales reflect positively on an organization and help to build better customer rapport.

Here's how auto parts managers use counter sales:

Started working part-time after school stocking parts, worked my way up to counter sales, buyer & assistant manager.
Started out as counter sales man selling parts and focusing on customer service.

14. Gross Profit

Here's how auto parts managers use gross profit:

Raised gross profit margin from 15% to 25% in a wholesale environment.
Maintained and monitored gross profits from vendors.

15. BMW

Here's how auto parts managers use bmw:

Specialize in Tesla, BMW, Audi, Mercedes-Benz, Porsche, Bentley, Ferrari, Maserati, and Lamborghini.
Assisted BMW Parts Manager, and managed all MINI parts activities with staff of 11; performed staff evaluations.

What skills help Auto Parts Managers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

List of auto parts manager skills to add to your resume

The most important skills for an auto parts manager resume and required skills for an auto parts manager to have include:

Inventory Control
Store Operations
Customer Inquiries
Retail Sales
Parts Counter
Customer Satisfaction
Loss Prevention
POS
Customer Complaints

Place Orders
ADP
Performance Evaluations
Counter Sales
Gross Profit
BMW
Bank Deposits
Customer Relations
Inventory Management

Sales Floor
Auto Body
KIA
Stock Orders
Reconciling Cash Receipts
Customer Orders
Body Shop

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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