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Become An Auto Rental Supervisor

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Working As An Auto Rental Supervisor

  • Establishing and Maintaining Interpersonal Relationships
  • Communicating with Supervisors, Peers, or Subordinates
  • Communicating with Persons Outside Organization
  • Selling or Influencing Others
  • Resolving Conflicts and Negotiating with Others
  • Deal with People

  • Mostly Sitting

  • Make Decisions

  • $80,000

    Average Salary

What Does An Auto Rental Supervisor Do At Amtrust Financial Services

* Oversee incoming file assignments and workload distribution, ensuring appropriate alignment within the team.
* Review claim files for accuracy and compliance with company policy and procedures.
* Provide guidance and direction with regard to coverage analysis, liability investigation and determination, bodily injury evaluation, negotiation and settlement.
* Ensure productivity, quality handling, budget goals, and related KPI’s are achieved by the unit.
* Complete the Claims Audit process, providing feedback and coaching to drive top performance within the assigned adjusting unit.
* Effectively handle and resolve consumer complaints and address adjusters who are the source of the complaint.
* Develop, analyze, and complete reports to submit to management on team performance.
* Supervise staff in accordance with company policies and procedures.
* Work in concert with recruiters to conduct interviews, determine best candidates and partner with training team in new hire onboarding, training and next level education.
* Track employee goals and conduct employee performance reviews.
* Responsible for staff scheduling to include: employee vacations, employee breaks, and back-up for absent employees.
* Work with other departments to establish and maintain collaborative relationships toward achieving department and company goals.
* Other duties as determine necessary

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Top Skills for An Auto Rental Supervisor

  1. Customer Service
  2. Rental Supervisor
  3. Rental Equipment
You can check out examples of real life uses of top skills on resumes here:
  • Supervised a department of 8 customer service representatives, while maintaining a demonstrated ability to easily transcend to sensitive customer issues.
  • Work with tent crew and warehouse support in unloading and returning rental equipment to inventory.
  • Developed and oversaw the first Rental Desk.
  • Handled customer complaints or concerns, counseled clients on terms and conditions of rental, processed payments and refunds.
  • Supervised daily operations of an assigned claim team and provided technical direction.

Auto Rental Supervisor Demographics

Gender

Male

61.1%

Female

25.6%

Unknown

13.4%
Ethnicity

White

63.2%

Hispanic or Latino

17.7%

Black or African American

10.2%

Asian

5.3%

Unknown

3.5%
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Foreign Languages Spoken

Spanish

100.0%

Auto Rental Supervisor Education

Schools

University of Phoenix

11.1%

University of Northern Colorado

8.9%

University of North Georgia

4.4%

Arizona State University

4.4%

Mt. Hood Community College

4.4%

Southwestern College

4.4%

Saint John's University - New York

4.4%

University of Central Oklahoma

4.4%

University of West Florida

4.4%

Full Sail University

4.4%

University of Central Florida

4.4%

University of North Florida

4.4%

Washtenaw Community College

4.4%

Wilmington University

4.4%

Bakersfield College

4.4%

California State University - Dominguez Hills

4.4%

Southern Illinois University Edwardsville

4.4%

American Institute

4.4%

California State University - Northridge

4.4%

California State University - San Bernardino

4.4%
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Majors

Business

31.5%

Criminal Justice

9.2%

Communication

6.9%

Accounting

6.9%

General Studies

5.4%

Education

4.6%

Political Science

3.8%

Management

3.1%

Psychology

3.1%

Marketing

3.1%

Kinesiology

3.1%

Finance

2.3%

Fine Arts

2.3%

History

2.3%

Mechanical Engineering

2.3%

Law

2.3%

Insurance

2.3%

Computer Information Systems

2.3%

Entertainment Business

1.5%

Medical Technician

1.5%
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Degrees

Bachelors

49.5%

Other

25.2%

Associate

11.9%

Masters

7.1%

Certificate

4.8%

License

0.5%

Diploma

0.5%

Doctorate

0.5%
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