Auto repair shop manager skills for your resume and career

Updated January 8, 2025

1 min read

Below we've compiled a list of the most critical auto repair shop manager skills. We ranked the top skills for auto repair shop managers based on the percentage of resumes they appeared on. For example, 40.4% of auto repair shop manager resumes contained customer service as a skill. Continue reading to find out what skills an auto repair shop manager needs to be successful in the workplace.

7 auto repair shop manager skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how auto repair shop managers use customer service:

Managed daily operations including sales, quotes, diagnostic & mechanical repairs, customer service.
Order parts, customer service, vehicle repairs.

2. Repair Process

Repair process refers to the process of repairing refurbished, obsolete, and damaged equipment. Though the term is commonly associated with the automotive industry, it also applies to various other industries.

Here's how auto repair shop managers use repair process:

Guided customers through the insurance claims and vehicle repair process.
Supervised complete body and mechanical repair process estimating customer insurance agent relations vehicle delivery process

3. Body Shop

A body shop is a place where vehicle servicing, repairing, and finishing takes place. Auto mechanics and technicians do the repairs. The services offered include both body and mechanical repairs. Body repairs include repainting and removing dents and scratches. Mechanical repairs include changing and alignment of car tires, engine repair, replacing windshields and window glasses.

Here's how auto repair shop managers use body shop:

Hire train and manage employees.Completely run every aspect of a body shop with a annual $ 100,000 per year operation.
Worked as a liaison between our customers, body shops, and insurance partner.

4. Repair Shops

Here's how auto repair shop managers use repair shops:

Recorded daily transactions including sales, purchases, income, receipts and payments by customers or Auto repair shop.
Managed daily running of production shop and customer repair shop, including supervision of eight employees.

5. Electrical Systems

Here's how auto repair shop managers use electrical systems:

Served aboard five nuclear submarines qualifying as plant operator/supervisor, maintenance and repair worker/supervisor responsible for submarine electrical systems and equipment.
Supervised emergency repairs to electrical systems and equipment-reviewed vendor pricing to determine which vendor to use for system upgrades and repairs.

6. Customer Complaints

Here's how auto repair shop managers use customer complaints:

Coordinate automotive repair and maintenance services Resolve customer complaints.
Prepare sales and customer relations reports by analyzing and categorizing sales information; identifying and investigating customer complaints and service suggestions.

7. Repair Orders

Repair orders are orders for works or services that are performed by a third-party vendor.

Here's how auto repair shop managers use repair orders:

Initiated Organizational system for computer, repair orders, invoices, and facilities process was achieved.
Dispatched repair orders to proper technicians.

What skills help Auto Repair Shop Managers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

List of auto repair shop manager skills to add to your resume

The most important skills for an auto repair shop manager resume and required skills for an auto repair shop manager to have include:

Customer Service
Repair Process
Body Shop

Repair Shops
Electrical Systems
Customer Complaints

Repair Orders

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

Browse executive management jobs