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Become An Auto Sales Consultant

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Working As An Auto Sales Consultant

  • Performing for or Working Directly with the Public
  • Selling or Influencing Others
  • Getting Information
  • Establishing and Maintaining Interpersonal Relationships
  • Communicating with Persons Outside Organization
  • Deal with People

  • Unpleasant/Angry People

  • $21,780

    Average Salary

What Does An Auto Sales Consultant Do At Carmax

* ndash; Providing exceptional service throughout the customer's experience. – Communicating effectively both in-person and over the phone to discover the customer's wants and needs. – Serving as an advocate for CarMax by sharing what makes us the smart choice. – Navigating and using various provided computer programs as selling tools. – Consulting and guiding your customers to the appropriate next step based on their situation. – Facilitating steps of the sale, such as the vehicle appraisal process, taking test drives, and submitting finance applications. – Maintaining a working knowledge of CarMax products and appropriately recommending them to customers. – Reading, collecting, and transcribing data in order to complete accurate paperwork. – Seeking out opportunities for self-development, participating in training, and welcoming performance feedback. – Building and maintaining strong relationships and demonstrating excellent teamwork. – Maintaining the sales area so our vehicles and products are neatly and accurately displayed.
* This position may require other duties as assigned.
* For store positions, the responsibilities may vary by

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How To Become An Auto Sales Consultant

Typically, there are no formal education requirements for retail sales workers. Most receive on-the-job training, which usually lasts a few days to a few months.

Education

Although retail or parts sales positions usually have no formal education requirements, some employers prefer applicants who have a high school diploma or equivalent, especially employers who sell technical products or “big-ticket” items, such as electronics or cars.

Training

Most retail sales workers receive on-the-job training, which usually lasts a few days to a few months. In small stores, an experienced employee often trains newly hired workers. In large stores, training programs are more formal and usually conducted over several days.

During training sessions, topics often include customer service, security, the store’s policies and procedures, and how to operate the cash register.

Depending on the type of product they are selling, employees may be given additional specialized training. For example, salespersons working in cosmetics get instruction on the types of products the store offers and for whom the cosmetics would be most beneficial. Likewise, those who sell computers may be instructed on the technical differences between computer products.

Because providing exceptional service to customers is a priority for many employers, employees often get periodic training to update and refine their skills.

Advancement

Retail sales workers typically have opportunities to advance to supervisory or managerial positions. Some employers want candidates for managerial positions to have a college degree.

As sales workers gain experience and seniority, they often move into positions that have greater responsibility and may be given their choice of departments in which to work. This opportunity often means moving to positions with higher potential earnings and commissions. The highest earnings potential usually involves selling “big-ticket” items—such as cars, jewelry, furniture, and electronics. These positions often require workers with extensive knowledge of the product and an excellent talent for persuasion.

Important Qualities

Customer-service skills. Retail sales workers must be responsive to the wants and needs of customers. They should explain the product options available to customers and make appropriate recommendations.

Interpersonal skills. A friendly and outgoing personality is important for these workers because the job requires almost constant interaction with people. 

Math skills. Retail sales workers must have the ability to calculate price totals, discounts, and change owed to customers.

Persistence. A large number of attempted sales may not be successful, so sales workers should not be discouraged easily. They must start each new sales attempt with a positive attitude.

Selling skills. Retail sales workers must be persuasive when interacting with customers. They must clearly and effectively explain the benefits of the merchandise.

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Auto Sales Consultant jobs

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Top Skills for An Auto Sales Consultant

RightVehicleCarSalesAutoSalesCustomerServiceSalesProcessFinalDeliveryInternetEnsureCustomerSatisfactionProductKnowledgeSalesGoalsNewCustomersProspectiveCustomersPotentialCustomersToyotaPhoneCallsTestDriveChevroletSalesContractsConsultantsCustomerBase

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Top Auto Sales Consultant Skills

  1. Right Vehicle
  2. Car Sales
  3. Auto Sales
You can check out examples of real life uses of top skills on resumes here:
  • Assist customers in finding the right vehicle for purchase and negotiate with the customer to achieve a sale.
  • Top 20% in Region for new car sales last 90 days.
  • Matched specification of various models and built rapport with auto sales team.
  • Act as Customer Advocate, main contact person for customer service and escalated calls.
  • Complete all applicable sales process from data entry to delivery of vehicle.

Top Auto Sales Consultant Employers

Auto Sales Consultant Videos

Automotive Sales Consultant, Career Video from drkit.org

Automotive sales training - overcoming the Top 5 Objections

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