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Become An Auto Sales Consultant

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Working As An Auto Sales Consultant

  • Performing for or Working Directly with the Public
  • Selling or Influencing Others
  • Getting Information
  • Establishing and Maintaining Interpersonal Relationships
  • Communicating with Persons Outside Organization
  • Deal with People

  • Unpleasant/Angry People

  • $21,780

    Average Salary

What Does An Auto Sales Consultant Do

Retail sales workers include both those who sell retail merchandise, such as clothing, furniture, and cars, (called retail salespersons) and those who sell spare and replacement parts and equipment, especially car parts (called parts salespersons). Both types of workers help customers find the products they want and process customers’ payments.

Duties

Retail sales workers typically do the following:

  • Greet customers and offer them assistance
  • Recommend merchandise based on customers’ wants and needs
  • Explain the use and benefit of merchandise to customers
  • Answer customers’ questions
  • Show how merchandise works, if applicable
  • Add up customers’ total purchases and accept payment
  • Inform customers about current sales, promotions, and policies about payments and exchanges

The following are examples of types of retail sales workers:

Retail salespersons work in stores where they sell goods, such as books, cars, clothing, cosmetics, electronics, furniture, lumber, plants, shoes, and many other types of merchandise.

In addition to helping customers find and select items to buy, many retail salespersons process the payment for the sale, which typically involves operating cash registers.

After taking payment for the purchases, retail salespersons may bag or package the purchases.

Depending on the hours they work, retail salespersons may have to open or close cash registers. This includes counting the money in the register and separating charge slips, coupons, and exchange vouchers. They may also make deposits at a cash office.

For information about other workers who receive and disburse money, see the profile on cashiers.

In addition, retail salespersons may help stock shelves or racks, arrange for mailing or delivery of purchases, mark price tags, take inventory, and prepare displays.

For some retail sales jobs, particularly those involving expensive and complex items, retail sales workers need special knowledge or skills. For example, those who sell cars must be able to explain the features of various models, manufacturers’ specifications, different types of options on the car, financing available, and the details of associated warranties.

In addition, retail sales workers must recognize security risks and thefts and understand their organization’s procedures for handling thefts—procedures that may include notifying security guards or calling police.

Parts salespersons sell spare and replacement parts and equipment, especially car parts. Most work in either automotive parts stores or automobile dealerships. They take customers’ orders, inform customers of part availability and price, and take inventory.

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How To Become An Auto Sales Consultant

Typically, there are no formal education requirements for retail sales workers. Most receive on-the-job training, which usually lasts a few days to a few months.

Education

Although retail or parts sales positions usually have no formal education requirements, some employers prefer applicants who have a high school diploma or equivalent, especially employers who sell technical products or “big-ticket” items, such as electronics or cars.

Training

Most retail sales workers receive on-the-job training, which usually lasts a few days to a few months. In small stores, an experienced employee often trains newly hired workers. In large stores, training programs are more formal and usually conducted over several days.

During training sessions, topics often include customer service, security, the store’s policies and procedures, and how to operate the cash register.

Depending on the type of product they are selling, employees may be given additional specialized training. For example, salespersons working in cosmetics get instruction on the types of products the store offers and for whom the cosmetics would be most beneficial. Likewise, those who sell computers may be instructed on the technical differences between computer products.

Because providing exceptional service to customers is a priority for many employers, employees often get periodic training to update and refine their skills.

Advancement

Retail sales workers typically have opportunities to advance to supervisory or managerial positions. Some employers want candidates for managerial positions to have a college degree.

As sales workers gain experience and seniority, they often move into positions that have greater responsibility and may be given their choice of departments in which to work. This opportunity often means moving to positions with higher potential earnings and commissions. The highest earnings potential usually involves selling “big-ticket” items—such as cars, jewelry, furniture, and electronics. These positions often require workers with extensive knowledge of the product and an excellent talent for persuasion.

Important Qualities

Customer-service skills. Retail sales workers must be responsive to the wants and needs of customers. They should explain the product options available to customers and make appropriate recommendations.

Interpersonal skills. A friendly and outgoing personality is important for these workers because the job requires almost constant interaction with people. 

Math skills. Retail sales workers must have the ability to calculate price totals, discounts, and change owed to customers.

Persistence. A large number of attempted sales may not be successful, so sales workers should not be discouraged easily. They must start each new sales attempt with a positive attitude.

Selling skills. Retail sales workers must be persuasive when interacting with customers. They must clearly and effectively explain the benefits of the merchandise.

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Auto Sales Consultant jobs

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Auto Sales Consultant Career Paths

Auto Sales Consultant
Truck Driver Equipment Operator Technician
Account Manager
5 Yearsyrs
Service Advisor Service Manager General Manager
Business Development Manager
9 Yearsyrs
Sales Manager Regional Sales Manager
Director Of Sales
10 Yearsyrs
Security Officer Sales Consultant Sales Manager
Director Of Sales And Marketing
9 Yearsyrs
Sales Manager General Manager
District Manager
7 Yearsyrs
Truck Driver Operations Manager Account Executive
District Sales Manager
7 Yearsyrs
Sales Consultant Sales Manager
General Manager
7 Yearsyrs
Security Officer Account Manager Sales Manager
General Sales Manager
8 Yearsyrs
Internet Sales Manager
6 Yearsyrs
Sales And Leasing Consultant Sales Consultant Sales Manager
Marketing Director
7 Yearsyrs
Office Manager Operations Manager Account Executive
Marketing Manager
6 Yearsyrs
Sales And Leasing Consultant Account Executive Regional Sales Manager
National Account Manager
8 Yearsyrs
Service Advisor Assistant Service Manager Service Manager
Product Manager
7 Yearsyrs
Finance Manager Sales Manager
Regional Sales Manager
9 Yearsyrs
Internet Sales Manager Finance Manager Account Manager
Sales Account Manager
6 Yearsyrs
Delivery Driver Project Manager Product Manager
Sales And Marketing Manager
6 Yearsyrs
Sales Consultant Senior Sales Representative Account Executive
Sales Manager
5 Yearsyrs
Office Manager Account Manager
Senior Account Manager
7 Yearsyrs
Finance Manager General Manager Account Executive
Territory Manager
7 Yearsyrs
Delivery Driver Service Technician Sales Manager
Territory Sales Manager
7 Yearsyrs
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Average Length of Employment
Sales Consultant 2.2 years
Sales Person 2.2 years
Sales Assistant 2.0 years
New Car Inspector 1.8 years
Top Employers Before
Manager 7.0%
Owner 4.8%
Cashier 4.2%
Top Employers After
Manager 3.7%
Owner 3.4%

Auto Sales Consultant Demographics

Gender

Male

77.3%

Female

20.6%

Unknown

2.0%
Ethnicity

White

78.1%

Hispanic or Latino

12.6%

Asian

6.9%

Unknown

1.9%

Black or African American

0.5%
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Languages Spoken

Spanish

74.2%

Chinese

6.5%

French

6.5%

Hmong

3.2%

Russian

3.2%

Korean

3.2%

Thai

3.2%
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Auto Sales Consultant Education

Schools

University of Phoenix

11.9%

Millersville University of Pennsylvania

6.8%

Harrisburg Area Community College - Harrisburg

6.8%

University of Missouri - Saint Louis

6.8%

Temple University

5.1%

Glendale Community College

5.1%

Old Dominion University

5.1%

Florida State University

5.1%

University of Connecticut

5.1%

Texas A&M University

5.1%

Marquette University

5.1%

Utah State University

5.1%

Cardinal Stritch University

3.4%

Arkansas State University

3.4%

Florida SouthWestern State College

3.4%

University of North Dakota

3.4%

California State University - Fullerton

3.4%

National University

3.4%

State University of New York Buffalo

3.4%

Columbia Southern University

3.4%
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Majors

Business

32.7%

Criminal Justice

7.6%

Communication

5.3%

Finance

5.3%

Computer Science

4.6%

General Studies

4.3%

Automotive Technology

4.3%

Management

4.0%

Psychology

4.0%

Accounting

4.0%

Graphic Design

3.0%

General Sales

3.0%

Education

2.6%

Real Estate

2.6%

Political Science

2.6%

Information Technology

2.3%

Marketing

2.3%

Liberal Arts

2.0%

History

2.0%

Nursing

1.7%
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Degrees

Other

39.6%

Bachelors

29.8%

Associate

15.6%

Certificate

6.1%

Masters

4.1%

Diploma

2.0%

License

1.8%

Doctorate

1.0%
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Top Skills for An Auto Sales Consultant

RightVehicleCarSalesAutoSalesCustomerServiceSalesProcessFinalDeliveryInternetEnsureCustomerSatisfactionProductKnowledgeSalesGoalsNewCustomersProspectiveCustomersPotentialCustomersToyotaPhoneCallsTestDriveChevroletSalesContractsConsultantsCustomerBase

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Top Auto Sales Consultant Skills

  1. Right Vehicle
  2. Car Sales
  3. Auto Sales
You can check out examples of real life uses of top skills on resumes here:
  • Assist customers in finding the right vehicle for purchase and negotiate with the customer to achieve a sale.
  • Top 20% in Region for new car sales last 90 days.
  • Matched specification of various models and built rapport with auto sales team.
  • Act as Customer Advocate, main contact person for customer service and escalated calls.
  • Complete all applicable sales process from data entry to delivery of vehicle.

Top Auto Sales Consultant Employers

Auto Sales Consultant Videos

Automotive Sales Consultant, Career Video from drkit.org

Automotive sales training - overcoming the Top 5 Objections

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