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Top 50 Auto Sales Consultant Skills

Below we've compiled a list of the most important skills for an Auto Sales Consultant. We ranked the top skills based on the percentage of Auto Sales Consultant resumes they appeared on. For example, 24.8% of Auto Sales Consultant resumes contained Right Vehicle as a skill. Let's find out what skills an Auto Sales Consultant actually needs in order to be successful in the workplace.

These are the most important skills for an Auto Sales Consultant:

1. Right Vehicle

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high Demand
Here's how Right Vehicle is used in Auto Sales Consultant jobs:
  • Assist customers in finding the right vehicle for purchase and negotiate with the customer to achieve a sale.
  • Meet, greet and help customers pick the right vehicle that meets their needs.
  • Sell cars, assess customers and put them on the right vehicle.
  • Placed customers in right vehicle that met their wants and needs.
  • Help them purchase the right vehicle that meets their needs.
  • Helped customers find the right vehicle for their needs.

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2. Car Sales

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high Demand
Here's how Car Sales is used in Auto Sales Consultant jobs:
  • Top 20% in Region for new car sales last 90 days.
  • Worked in used car sales and twice lead the agency in monthly saes.

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3. Automobile Sales

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high Demand
Here's how Automobile Sales is used in Auto Sales Consultant jobs:
  • Averaged between 10-15 sales per month with no previous automobile sales experience.
  • Automobile sales person for large Colorado auto dealer.
  • Performed duties of automobile sales.
  • Automobile Sales Excellent References Available Upon Request

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4. Customer Service

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high Demand
Here's how Customer Service is used in Auto Sales Consultant jobs:
  • Provide outstanding customer service and afford automotive expertise to all customers toward the purchase of automobiles.
  • Provided excellent customer service, following up with customers post-purchase to ensure complete satisfaction.
  • Trained employees on customer service standards, which resulted in significant improvement in productivity.
  • Directed work assignments for marketing and customer service representations.
  • Sell Cars to Customers Customer Service to customers on various request Lot set-up and maintenance Participate in various Sales Events
  • Involved with all negotiations of the sale and closing, as well as the customer service after sale.
  • Ranked as a Top Sales consultant new car sales and recognized for best customer service provided.
  • Provided excellent customer service to include scheduling service appointments and other after the sale needs.
  • Act as Customer Advocate, main contact person for customer service and escalated calls.
  • Provided excellent follow up on customer questions and any customer service issues.
  • Achieved and maintained the highest levels of customer service and satisfaction.
  • Enhance my administrative, customer service and sales background.
  • Provide customer service in new and used auto sales decisions
  • Awarded customer service and sales awarded on three occasions.
  • Maintained high standards in customer service and sales excellence.
  • New/Used auto sales, financing, and customer service
  • Manage personal webpage for offering customer service and orientation about offers and products.
  • Provided Customer Service to new customers in regards to glass install and products.
  • display setup, customer service, and marketing Stocking and display setup.
  • Automobile Sales Customer Service Community Event Marketing

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2 Customer Service Jobs

No jobs at selected location

5. Sales Process

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high Demand
Here's how Sales Process is used in Auto Sales Consultant jobs:
  • Assumed responsibility for the entire sales process, including: Getting to know the client via an in-depth interview.
  • Used consultative sales process to match customers with vehicles suiting their needs.
  • Complete all applicable sales process from data entry to delivery of vehicle.
  • Worked with customers through each and every step of the sales process.
  • Demonstrate vehicles to customers and walk them through the sales process
  • Help customer navigate the car sales process.
  • Meet and greet potential customers in the auto sales process.Including loading info in computer and negotiating price along with other paperwork.

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1 Sales Process Jobs

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6. Internet

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high Demand
Here's how Internet is used in Auto Sales Consultant jobs:
  • Identified prospective customers using Internet lead generating methods.
  • Follow up and respond to warm Internet leads and customer questions on vehicle availability, price, and options.
  • Assist customer with their car purchase, help arrange financing, handle internet leads from start to finish.
  • Answered incoming phone and internet leads for the purpose of delivering information to potential customers and setting appointments.
  • Generated a 50% increase in sales leads per month during my time as Internet Director.
  • Averaged 18 units per month derived from phone, internet and in person lead generation.
  • Posted and sold cars and trucks to Internet sourced used car dealers.
  • Followed up for referrals from customers & internet leads for new business.
  • Sell new & used cars to internet leads and showroom walk ins.
  • Created internet footprint by developing our website and posting cars online.
  • Worked in the internet department setting appointments and responding within minutes.
  • Promoted to internet sales management team within six weeks of hire.
  • Promoted into Internet sales within the first month on the floor.
  • Entered and managed detailed data for multiple internet sales accounts.
  • Provided technical support for internet buyers by phone and e-mail.
  • Utilize internet and other tools to efficiently market vehicles.
  • Work and distribute leads generated from the internet.
  • Field phone, internet and walk-in customers.
  • Prospect and follow-up with internet sales customers.
  • Qualify and follow up on warm Internet leads regarding new and pre-owned vehicle availability, price and options.

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7. Sales Goals

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high Demand
Here's how Sales Goals is used in Auto Sales Consultant jobs:
  • Develop and execute sales strategies and set challenging personal sales goals to ensure peak performance.
  • Worked effectively with Sales Managers to ensure individual and department sales goals are met.
  • Use a consultative sales approach to sell vehicles and meet monthly sales goals.
  • Utilize sales management software to track all customer interactions and sales goals.
  • Exceeded targeted sales goals by 22%.
  • Hit sales goals on daily events.
  • Set and achieve target sales goals.
  • Hit incentive and sales goals.
  • Exceeded team sales goals by 20%.
  • Maintained sales goals and quotas.References Available
  • Achieved sales goals by selling new and pre-owned vehicles, trucks, SUV's to new customers and returning buyers.
  • Established sales goals with sales managers Consistently in top 1/3 of sales consultants each month Ford and Lincoln Master Certified

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8. Product Knowledge

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high Demand
Here's how Product Knowledge is used in Auto Sales Consultant jobs:
  • Maintained extensive product knowledge base to keep manufacturer certifications current and to maximize commissions.
  • Shared product knowledge with customers while making personal recommendations.
  • Received product knowledge certification for 11 vehicles and multiple brands in order to educate potential buyers on current features and options.
  • Present and demonstrate Vehicle and answer questions based on product knowledge and complete transition into finance.
  • Used my product knowledge of the vehicles to make a convincing pitch to customers.
  • Generate top quality results by demonstrating broad and deep product knowledge and integrity.
  • Provide product knowledge of various automobiles and models to buyers.
  • Provide excellent customer service, and maintain current product knowledge.
  • Have vast product knowledge and communication skills.
  • Increase product knowledge and assist in sales Perform departmental tasks and assist in merchandising assignments.
  • Completed Product Knowledge Training in 38 on Line Courses at Kia University.
  • Perform Departmental tasks and maintain product knowledge Transport and position vehicles.
  • Maintained thorough product knowledge of new and preowned vehicles.

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1 Product Knowledge Jobs

No jobs at selected location

9. New Accounts

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high Demand

10. Prospective Customers

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high Demand
Here's how Prospective Customers is used in Auto Sales Consultant jobs:
  • Maximize sales by regularly connecting with well-established clients and building relationships with prospective customers.
  • Interviewed prospective customers to identify purchasing needs and articulate vehicles' value and benefits.
  • Identified prospective customers by using business directories and following leads from existing clients.
  • Complete loan applications for prospective customers.
  • Advised prospective customers on features, details and benefits of foreign and domestic vehicles.
  • Quote auto and home policies for incoming calls from prospective customers via computer programs.
  • Consulted with prospective customers for buying new and used cars & trucks.
  • Call prospective customers to set appointments for customers.
  • Establish relationships with new and prospective customers.
  • Finalized all sales deals with prospective customers.
  • Present and demonstrate products to prospective customers.
  • Demonstrate the vehicle to prospective customers.
  • Placed cold calls to prospective customers.
  • Contacted regular and prospective customers to demonstrate products and solicitorders.
  • Demonstrate new Honda and used vehicles to prospective customers Negotiate sales terms with customers Deliver vehicles to customers

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11. Previous Customers

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high Demand
Here's how Previous Customers is used in Auto Sales Consultant jobs:
  • Greeted drive-up customers; responded to incoming sales calls; developed leads for future sales, and followed-up with previous customers.
  • Maintained contact with previous customers, and acquired referrals.

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1 Previous Customers Jobs

No jobs at selected location

12. Phone Calls

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high Demand
Here's how Phone Calls is used in Auto Sales Consultant jobs:
  • Attended high paced environment auto auctions purchasing automobiles *Placed ads, received phone calls, made sales.
  • Maintain contact with customers via email, phone calls, and regular updates on promotional offers.
  • Greet customers as walk ins, internet leads, phone calls, and mailings.
  • Sell cars, work with customers, phone calls to future and previous customers
  • Answer phone calls and make calls send out emails and text messages
  • Answer phone calls, providing price quotes and other information.
  • Solicited new business through telemarketing and phone calls.
  • Learn product Make phone calls to get appointments.
  • Keep track of inventory -Write up sales-Made phone calls daily-Sent emailsSkills Used-Used verbal and writing skills
  • make and take phone calls, trouble shoot clients, closer.

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13. Potential Customers

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high Demand
Here's how Potential Customers is used in Auto Sales Consultant jobs:
  • Selected products for potential customers based on information gathered from interviews.
  • Follow up with potential customers to answer questions and encourage return visits.
  • Demonstrated vehicle features and went on test drives with potential customers.
  • Prospect for potential customers while maintaining contact with previously sold customers.
  • Sell products and services provided by Autoland that may meet the needs of current and potential customers.

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14. Customer Base

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high Demand
Here's how Customer Base is used in Auto Sales Consultant jobs:
  • Networked and generated a potential customer base.
  • Provide excellent customer service to prospective and current customer base, follow up with customers quickly and convert to sale.
  • Worked closely with my sales and finance managers in order to close deals and maintain a loyal customer base.
  • Maintained and updated ongoing customer base and build return business as a percentage of sales.
  • Maintain and grow customer base utilizing personal networking to create a larger audience.
  • Developed loyal customer base and increased sales volume through personal attention to customers.
  • Assisted customers throughout the vehicle buying process and established satisfied customer base.
  • Developed a customer base and Auto Sales.
  • Developed full customer base and leads through cold calling, daily lead follow-up, walk-ins,referrals and customer satisfaction surveys.
  • Maintained existing customer base thru meeting, emails and phone that encourages repeat business and referrals.

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15. Test Drive

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average Demand
Here's how Test Drive is used in Auto Sales Consultant jobs:
  • Explained the dynamics of credit and finance options to interested car buyers, Conducted and schedule test drives for prospective customers.
  • Demonstrated vehicles by explaining their characteristics, capabilities, features, explained warranties and services and showcased vehicles through test drives.
  • Arrange test drives for customers and ride along in order to demonstrate the features and options of the car.
  • Demonstrated automobiles by explaining characteristics, capabilities, and features; taking test drives; explaining warranties and services.
  • Interviewed customers to determine their needs and wants, Presented vehicles, took test drives and prepared credit applications.
  • Accompanied customer on test drive and gave information on make and model of vehicle before closing of deal.
  • Negotiate offers, research and verify credit information, generate sales contracts, and orchestrate test drives.
  • Accompanied customers on test drives of various models and assisted with the final stages of purchasing vehicles.
  • Handled all concerns from customer, from product knowledge, test drives to closing the deal.
  • Presented test drives and adhered to dealership procedure to achieve proper identification prior to test drive.
  • Encourage test drives to get customers behind the wheel and use opportunity to explain best features.
  • Completed store operational requirements by scheduling and assigning temporary tags for cars on test drives.
  • Explained all features and benefits of the car and provided test drive with client.
  • Provided test drive and demonstrated features of car models to customers.
  • Conducted demonstrations of vehicle features via test drives.
  • Demonstrate vehicles to customers along with test drives.
  • Test drive vehicle to ensure proper mechanical operation.
  • Demonstrate vehicles (includes test drives).
  • Offered test drives to all prospects.
  • Demonstrate vehicle and present test drives.

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5 Test Drive Jobs

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16. Toyota

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average Demand
Here's how Toyota is used in Auto Sales Consultant jobs:
  • Prepared vehicle for delivery, reviewed owner's manual and features of vehicle with customer, all within Toyota Signature guidelines.
  • Obtained knowledge of all Toyota products.
  • Sell Toyota,scion,and used cars Accomplishments Sold my first new car within my first week of hiring.

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17. Repeat Business

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average Demand
Here's how Repeat Business is used in Auto Sales Consultant jobs:
  • Build a relationship for repeat business, sales contracts, Internet sales and on line enrollments.
  • Prospected and sourced new and repeat business utilizing various methods and databases.
  • Maintain an owner follow-up system that encourages repeat business and referrals.

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3 Repeat Business Jobs

No jobs at selected location

18. Building Rapport

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average Demand
Here's how Building Rapport is used in Auto Sales Consultant jobs:
  • Qualified buyers by understanding buyer's requirements and interests; matching requirements and interests to various models; building rapport.
  • employed Close sales on incoming calls, building rapport and educating customers regarding Safelite advantage.

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1 Building Rapport Jobs

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19. Honda

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average Demand
Here's how Honda is used in Auto Sales Consultant jobs:
  • Gained Honda New car sales Certification and consistently exceeded the assigned quotas due to deployment of innovative and revenue-generating strategies and.
  • Managed associate training program from Honda Motors
  • Offer good belifits of own new Honda Honda sales certificate .Honda trade value certificate.President award winning team .

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20. Credit Reports

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average Demand
Here's how Credit Reports is used in Auto Sales Consultant jobs:
  • Set up credit reports, enter all of the customers information in our system.

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21. Nissan

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average Demand
Here's how Nissan is used in Auto Sales Consultant jobs:
  • Maintained a 100% customer satisfaction per Nissan Surveys.
  • Fielded inquiries from NissanUSA, AutoTrader, TrueCar, Google, and Edmunds websites.

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22. Competitive Models

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Here's how Competitive Models is used in Auto Sales Consultant jobs:
  • Understand cars by studying their features and capabilities, as well as comparing and contrasting competitive models.

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1 Competitive Models Jobs

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23. Sales Campaigns

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average Demand
Here's how Sales Campaigns is used in Auto Sales Consultant jobs:
  • Planned and organized sales campaigns and promotions and participated in automobile exhibitions.
  • Recommend sales campaigns and promotions while highlighting value to maintain gross profit for the company.

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1 Sales Campaigns Jobs

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24. Sales Contracts

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average Demand
Here's how Sales Contracts is used in Auto Sales Consultant jobs:
  • Generate referrals and build personal relationships with each client and close sales by having clients sign sales contracts.
  • Provided quality sales experience and service to dealership clientele while negotiating sales contracts and financing for customers.
  • Prepare sales slips or sales contracts.
  • face to face customer meet and greet writing up sales contracts.

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25. Offering Warranties

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average Demand
Here's how Offering Warranties is used in Auto Sales Consultant jobs:
  • Completed sales and purchase contracts, explained provisions and offering warranties, services, and financing.

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26. Chrysler

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average Demand
Here's how Chrysler is used in Auto Sales Consultant jobs:
  • Dodge and Chrysler automobiles for one of the highest volume dealers in Northern New Jersey.
  • Ford, Chrysler, Dodge auto Sales

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27. Greeting Drop-Ins

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28. Meeting Prospects

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1 Meeting Prospects Jobs

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29. Community Activities

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1 Community Activities Jobs

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30. GM

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31. Chevrolet

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32. CRM

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low Demand
Here's how CRM is used in Auto Sales Consultant jobs:
  • Used a CRM based software to maintain my customer base and cultivated new customers.
  • Learned to use the "VinSolutions" integrated CRM Program.

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33. Customers Needs

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Here's how Customers Needs is used in Auto Sales Consultant jobs:
  • Functioned in a consultative role, linking products to customers needs.
  • Emphasized product features based on analysis of customers needs.
  • Greeted customers in a timely fashion while quickly identifying customers needs.

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1 Customers Needs Jobs

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34. Data Entry

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Here's how Data Entry is used in Auto Sales Consultant jobs:
  • Performed data entry and reconciled auto pricing data for quality assurance Handled e-mail and telephone correspondence between management and dealers

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35. Greeting Customers

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low Demand

36. Job Knowledge

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low Demand
Here's how Job Knowledge is used in Auto Sales Consultant jobs:
  • Update own job knowledge by participating in educational opportunities attending seminars and reading professional publications.

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37. Jeep

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low Demand
Here's how Jeep is used in Auto Sales Consultant jobs:
  • Certified Jeep salesperson; Tested extensively in all aspects of the Jeep brand.
  • Increased familiarity with Jeep products to boost sales.

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38. New Vehicle

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low Demand
Here's how New Vehicle is used in Auto Sales Consultant jobs:
  • Delivered new vehicles to customers, ensured the customer understands the vehicle's operating features, warranty, and paperwork.
  • Check in all new vehicles, look for damage, and stock them into inventory.
  • Offer different alternatives - work with the customers during there selection of there New Vehicle.
  • Provided one on one and group training on the technologies the new vehicle offered.
  • Help customers make the best educated decision when buying a new vehicle.
  • Averaged eight deliveries New or Like New vehicles each month.
  • Assisted all customers in their selection of their new vehicle.
  • Help customers to acquire their new vehicles after delivery.
  • Schedule test driving for new vehicles.
  • Inventory included two-hundred new vehicles and one-hundred pre-owned.
  • Used vehicle appraisals, product demonstrations and new vehicle pricing were skills obtained.

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1 New Vehicle Jobs

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39. Customer Relations

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low Demand
Here's how Customer Relations is used in Auto Sales Consultant jobs:
  • Established and built customer relationships utilizing a refreshing informative and helpful approach.
  • Devoted to growing customer relationships to build loyalty.
  • Featured Sales Consultant with highest customer relations ratings

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40. CSI

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low Demand
Here's how CSI is used in Auto Sales Consultant jobs:
  • Follow up with previous customers and the ability to negotiate and have an extremely high CSI rating.
  • Utilize an owner follow up system for referral business and customer satisfaction to maintain high CSI scores.
  • Maintain a consistent high Customer Satisfaction Index (CSI.)
  • Maintained above average CSI score.

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41. Professional Publications

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low Demand

42. Dealership

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low Demand
Here's how Dealership is used in Auto Sales Consultant jobs:
  • Established personal income goals that are consistent with dealership standards of productivity, and devise a strategy to meet those goals.
  • Approached, greeted, and offered assistance or direction to any customer who entered the dealership showroom or sales lot.
  • Introduce customers to the Service Department emphasizing to customers the quality and efficiency of the dealership's service operations.
  • Set appointments with internet callers to meet, and complete the sale upon visit to the dealership.
  • Manage day-to-day operations of the dealership and work to provide a clean, friendly customer environment.
  • Greeted all customers in a friendly, professional manner as they arrived to the dealership.
  • Set dealership's record for most front-end gross on the sale of a new car.
  • Complete paperwork that the dealership requires and to help car buyers complete finance applications.
  • Learned a good work ethic and responsibilities to the dealership and the customer.
  • Participate in sales meetings and training provided by the dealership and manufacturers.
  • Team member of one of the largest Toyota Dealerships in the Southeast.
  • Maximized profits over 10% for the dealership by structuring deals.
  • Traveled around the country to various dealerships during staffing events.
  • Send notes to dealerships about customers interests and disinterests.
  • Attend sales meetings and training offered by the dealership.
  • Ordered new car inventory for the dealership.
  • Utilized dealership sales control and follow-up system.
  • Meet and greet customers entering dealership.
  • Worked stationary at two dealerships in Olathe.
  • owned and operated alans auto sales ran all daily operations to include everything associated with operating 35 to 40 used car dealership

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5 Dealership Jobs

No jobs at selected location

43. KIA

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low Demand
Here's how KIA is used in Auto Sales Consultant jobs:
  • Worked for KIA dealership selling cars, averaged 15-21 per month.
  • Ford, Mitsubishi, and Kia Job Duties: Senior salesmen.
  • Assisted customers in the purchase of Kia automobiles and pre-owned vehicles.

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44. People

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Here's how People is used in Auto Sales Consultant jobs:
  • Handled thousands of client engagements - more direct sales experience than some outside salespeople get in a decade.
  • Helped people decide the right direction to proceed in their selection of their next vehicle.
  • Loved working with people watching, them get excited about their purchases.
  • Provided support to all salespeople behind the sales desk with leasing.
  • Help people choose a car, truck or SUV that best fits their wants and needs.
  • Top 3 sales people out of 12.
  • help people find there perfect car

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2 People Jobs

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45. Sales Management Information

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low Demand
Here's how Sales Management Information is used in Auto Sales Consultant jobs:
  • Provided sales management information by completing reports.

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46. Payment Arrangements

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low Demand
Here's how Payment Arrangements is used in Auto Sales Consultant jobs:
  • Perform extensions and payment arrangements per company policy.

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47. Building Relationships

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Here's how Building Relationships is used in Auto Sales Consultant jobs:
  • Maximized sales by building relationships with prospect customers.

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48. Different Requests

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Here's how Different Requests is used in Auto Sales Consultant jobs:
  • Enhanced dealership reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

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49. Mazda

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Here's how Mazda is used in Auto Sales Consultant jobs:
  • Certified Mazda Sales, GMC and Volkswagen.

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50. Customer Information

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Here's how Customer Information is used in Auto Sales Consultant jobs:
  • Followed company rules for safeguarding customer information at all times.
  • Input customer information daily in the CRM MENUE.
  • Maintain all customer information in the Eleads system.

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Auto Sales Consultant Jobs

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20 Most Common Skills For An Auto Sales Consultant

Right Vehicle

29.9%

Car Sales

20.3%

Automobile Sales

8.7%

Customer Service

8.6%

Sales Process

8.3%

Internet

4.2%

Sales Goals

2.9%

Product Knowledge

2.2%

New Accounts

1.7%

Prospective Customers

1.5%

Previous Customers

1.5%

Phone Calls

1.5%

Potential Customers

1.2%

Customer Base

1.2%

Test Drive

1.2%

Toyota

1.1%

Repeat Business

1.0%

Building Rapport

1.0%

Honda

1.0%

Credit Reports

1.0%
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Typical Skill-Sets Required For An Auto Sales Consultant

Rank Skill
1 Right Vehicle 24.8%
2 Car Sales 16.9%
3 Automobile Sales 7.2%
4 Customer Service 7.2%
5 Sales Process 6.9%
6 Internet 3.5%
7 Sales Goals 2.4%
8 Product Knowledge 1.9%
9 New Accounts 1.5%
10 Prospective Customers 1.3%
11 Previous Customers 1.2%
12 Phone Calls 1.2%
13 Potential Customers 1.0%
14 Customer Base 1.0%
15 Test Drive 1.0%
16 Toyota 0.9%
17 Repeat Business 0.9%
18 Building Rapport 0.8%
19 Honda 0.8%
20 Credit Reports 0.8%
21 Nissan 0.8%
22 Competitive Models 0.8%
23 Sales Campaigns 0.8%
24 Sales Contracts 0.7%
25 Offering Warranties 0.7%
26 Chrysler 0.7%
27 Greeting Drop-Ins 0.7%
28 Meeting Prospects 0.7%
29 Community Activities 0.7%
30 GM 0.6%
31 Chevrolet 0.6%
32 CRM 0.6%
33 Customers Needs 0.6%
34 Data Entry 0.6%
35 Greeting Customers 0.5%
36 Job Knowledge 0.5%
37 Jeep 0.5%
38 New Vehicle 0.5%
39 Customer Relations 0.5%
40 CSI 0.5%
41 Professional Publications 0.5%
42 Dealership 0.5%
43 KIA 0.4%
44 People 0.4%
45 Sales Management Information 0.4%
46 Payment Arrangements 0.4%
47 Building Relationships 0.4%
48 Different Requests 0.4%
49 Mazda 0.4%
50 Customer Information 0.4%
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