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What does an auto sales consultant do?

Updated January 8, 2025
6 min read
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Auto sales consultant responsibilities

Here are examples of responsibilities from real auto sales consultant resumes:

  • Use of Internet base CRM system to generate leads, track prospects, and follow up with prospects and clients alike.
  • Maintain above average CSI score.
  • Obtain knowledge of all Toyota products.
  • Certify Mercedes Benz and BMW sales professional
  • Assist customers in the purchase of Kia automobiles and pre-own vehicles.
  • Offer good belifits of own new Honda Honda sales certificate .Honda trade value certificate.President award winning team.
  • Follow up with previous customers and the ability to negotiate and have an extremely high CSI rating.
  • Identify new sales opportunities within existing accounts to remain a client-account manager relationship by up-selling and cross-selling.
  • Apply knowledge of sales, marketing tactics, and eBay knowledge to create sales postings.
  • Place auctions on eBay; take pictures of items type up the listings and launch the auctions.
  • Demonstrate excellent communication skills including telephone proficiency.
  • Respond to telephone and in-person requests for information.

Auto sales consultant skills and personality traits

We calculated that 41% of Auto Sales Consultants are proficient in Customer Service, Sales Process, and Repeat Business. They’re also known for soft skills such as Selling skills, Math skills, and Customer-service skills.

We break down the percentage of Auto Sales Consultants that have these skills listed on their resume here:

  • Customer Service, 41%

    Provide outstanding customer service and afford automotive expertise to all customers toward the purchase of automobiles.

  • Sales Process, 10%

    Complete all applicable sales process from data entry to delivery of vehicle.

  • Repeat Business, 7%

    Build a relationship for repeat business, sales contracts, Internet sales and on line enrollments.

  • Test Drive, 5%

    Demonstrated vehicles by explaining their characteristics, capabilities, features, explained warranties and services and showcased vehicles through test drives.

  • Honda, 4%

    Demonstrate new Honda and used vehicles to prospective customers Negotiate sales terms with customers Deliver vehicles to customers

  • Customer Satisfaction, 3%

    Conducted customer satisfaction surveys over the telephone and referred customer complaints to the appropriate department.

Common skills that an auto sales consultant uses to do their job include "customer service," "sales process," and "repeat business." You can find details on the most important auto sales consultant responsibilities below.

Selling skills. To carry out their duties, the most important skill for an auto sales consultant to have is selling skills. Their role and responsibilities require that "retail sales workers must be persuasive when interacting with customers." Auto sales consultants often use selling skills in their day-to-day job, as shown by this real resume: "interpret credit report findings and answer stipulations from lenders to ensure each deal funds in a timely manner. "

Math skills. Many auto sales consultant duties rely on math skills. "retail sales workers must have the ability to calculate price totals, discounts, and change owed to customers.," so an auto sales consultant will need this skill often in their role. This resume example is just one of many ways auto sales consultant responsibilities rely on math skills: "reviewed sales statistics and actions to determine how to better utilize time, plan more effectively, and improve sales. "

Customer-service skills. This is an important skill for auto sales consultants to perform their duties. For an example of how auto sales consultant responsibilities depend on this skill, consider that "retail sales workers must be responsive to the wants and needs of customers." This excerpt from a resume also shows how vital it is to everyday roles and responsibilities of an auto sales consultant: "set up credit reports, enter all of the customers information in our system. ".

Interpersonal skills. auto sales consultant responsibilities often require "interpersonal skills." The duties that rely on this skill are shown by the fact that "a friendly and outgoing personality is important for these workers because the job requires almost constant interaction with people." This resume example shows what auto sales consultants do with interpersonal skills on a typical day: "completed extensive sales training to develop interpersonal skills and negotiating tactics. "

All auto sales consultant skills

The three companies that hire the most auto sales consultants are:

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Compare different auto sales consultants

Auto sales consultant vs. Adviser sales

Adviser sales are responsible for reaching out to clients through calls and correspondence to promote and sell products or services. With a sales target to reach, they must secure sales by prioritizing customer satisfaction. There are also instances when they have to perform follow-up calls, conduct surveys or polls, process payments or refunds, and even handle complaints, issues, and concerns. Furthermore, it is essential to coordinate with the team and adhere to company policies and regulations.

If we compare the average auto sales consultant annual salary with that of an adviser sales, we find that adviser sales typically earn a $21,388 lower salary than auto sales consultants make annually.While the two careers have a salary gap, they share some of the same responsibilities. Employees in both auto sales consultant and adviser sales positions are skilled in customer service, sales process, and customer satisfaction.

There are some key differences in the responsibilities of each position. For example, auto sales consultant responsibilities require skills like "repeat business," "test drive," "honda," and "chevrolet." Meanwhile a typical adviser sales has skills in areas such as "pos," "loss prevention," "good communication," and "store management." This difference in skills reveals the differences in what each career does.

Adviser sales really shine in the professional industry with an average salary of $49,155. Comparatively, auto sales consultants tend to make the most money in the manufacturing industry with an average salary of $80,247.The education levels that adviser sales earn slightly differ from auto sales consultants. In particular, adviser sales are 0.0% more likely to graduate with a Master's Degree than an auto sales consultant. Additionally, they're 0.6% less likely to earn a Doctoral Degree.

Auto sales consultant vs. Sales expert

Sales experts are also known as sales specialists who are equipped with an in-depth understanding of the organization's products and services. These experts prepare the marketing budget, lead the sales team, forecast sales, and analyze market trends. They see to it that the company is updated to the market trends and remains profitable through new customers and sales calls. The solutions they provide are very important to enhance the increase of organizational revenue and overall presence in the business world.

A career as a sales expert brings a lower average salary when compared to the average annual salary of an auto sales consultant. In fact, sales experts salary is $37,380 lower than the salary of auto sales consultants per year.Only some things about these jobs are the same. Take their skills, for example. Auto sales consultants and sales experts both require similar skills like "customer service," "sales process," and "repeat business" to carry out their responsibilities.

Each career also uses different skills, according to real auto sales consultant resumes. While auto sales consultant responsibilities can utilize skills like "test drive," "honda," "chevrolet," and "toyota," sales experts use skills like "strong customer service," "product expertise," "wireless products," and "costco."

Sales experts earn similar levels of education than auto sales consultants in general. They're 0.8% more likely to graduate with a Master's Degree and 0.6% less likely to earn a Doctoral Degree.

Auto sales consultant vs. Sales associate

Sales associates are responsible for promoting the company's goods or services. They are expected to provide exceptional customer service to prospective buyers. They should be familiar with all features of the company's products or services so that they can answer the customers' inquiries. Sales associates also assist customers in processing their checkouts, refunds, returns, and other needs. They should be customer-oriented, and they should have great communication skills. They should know how to sell their products or services to customers. They are considered the company's representatives on the ground.

An average sales associate eans a lower salary compared to the average salary of auto sales consultants. The difference in salaries amounts to sales associates earning a $42,880 lower average salary than auto sales consultants.By looking over several auto sales consultants and sales associates resumes, we found that both roles require similar skills in their day-to-day duties, such as "customer service," "repeat business," and "customer satisfaction." But beyond that, the careers look very different.

Some important key differences between the two careers include a few of the skills necessary to fulfill the responsibilities of each. Some examples from auto sales consultant resumes include skills like "sales process," "test drive," "honda," and "chevrolet," whereas a sales associate is more likely to list skills in "cash handling," "retail sales," "loss prevention," and "basic math. "

Sales associates make a very good living in the manufacturing industry with an average annual salary of $31,917. On the other hand, auto sales consultants are paid the highest salary in the manufacturing industry, with average annual pay of $80,247.sales associates typically earn similar educational levels compared to auto sales consultants. Specifically, they're 1.5% less likely to graduate with a Master's Degree, and 0.5% less likely to earn a Doctoral Degree.

Auto sales consultant vs. Sales person

A salesperson is in charge of ensuring that the products, goods, or services of the company get sold to customers. They are trained to market the products well, understand what the customer needs, and find the product that best fits the customer's needs. As such, the salesperson should be familiar with all of the company's products and should be able to explain the features of each. They should know how to approach customers and to close out sales. Salespersons are expected to have good communication, interpersonal, and persuasion skills.

Sales people typically earn lower pay than auto sales consultants. On average, sales people earn a $33,037 lower salary per year.While both auto sales consultants and sales people complete day-to-day tasks using similar skills like customer service, sales process, and repeat business, the two careers vary in some skills.Each job also requires different skills to carry out their responsibilities. An auto sales consultant uses "test drive," "honda," "chevrolet," and "toyota." Sales people are more likely to have duties that require skills in "basic math," "phone calls," "pos," and "cleanliness. "In general, sales people hold similar degree levels compared to auto sales consultants. Sales people are 0.1% less likely to earn their Master's Degree and 0.3% less likely to graduate with a Doctoral Degree.

Types of auto sales consultant

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.