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Top 47 Auto Service Writer Skills

Below we've compiled a list of the most important skills for a Auto Service Writer. We ranked the top skills based on the percentage of Auto Service Writer resumes they appeared on. For example, 13.5% of Auto Service Writer resumes contained Parts Inventory as a skill. Let's find out what skills a Auto Service Writer actually needs in order to be successful in the workplace.

These Are The Most Important Skills For A Auto Service Writer

1. Parts Inventory
demand arrow
high Demand
Here's how Parts Inventory is used in Auto Service Writer jobs:
  • Maintained daily parts inventory and work schedule.

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2. Customer Relations
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high Demand
Here's how Customer Relations is used in Auto Service Writer jobs:
  • checked cars in for service and customer relations.

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3. Customer Vehicles
demand arrow
high Demand
Here's how Customer Vehicles is used in Auto Service Writer jobs:
  • Repair work on customer vehicles, writing repair orders, ordering parts as needed.
  • Performed & assisted in diagnosing new as well as returning customer vehicles.
  • Complete written appraisals and supplements on customer vehicles.
  • Diagnose and repair of customer vehicles - Supervisor of express lube shop - Fill-in service writer

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4. Customer Service
demand arrow
high Demand
Here's how Customer Service is used in Auto Service Writer jobs:
  • Performed managerial tasks including customer service complaints, warranty issues, maintaining records and action plans, and overall customer satisfaction.
  • Treat customers fairly and with honesty, and demonstrate our commitment to superior customer service and ethical business practices.
  • Provide strong customer service to Auto Center customers by giving tire quotes and taking vehicle information for service.
  • Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
  • Contributed to repeat and referral business by using strong customer service and problem solving skills.
  • Repaired foreign & domestic vehicles and customer Service, shipping, receiving & stocking auto parts
  • Write up customer service requests, accept payments, perform basic maintenance and inspections.
  • Utilize Customer services skills at all time while working the cash register.
  • Head Mechanic promoted to service writer.100 percent Customer service with incentive for building sales.

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7 Customer Service Jobs

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5. Automotive Technicians
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high Demand
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6. Repair Orders
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high Demand
Here's how Repair Orders is used in Auto Service Writer jobs:
  • Schedule service appointments, write repair orders, confirm work is done on time and completed on schedule.
  • Prepared repair orders for the on-site service technicians & assigned cars to detail technicians.
  • Sell, write, and cash out repair orders.
  • write up repair orders, diagnose and repair automobiles.

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7. Credit Card Transactions
demand arrow
high Demand
8. Auto Repair
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high Demand
Here's how Auto Repair is used in Auto Service Writer jobs:
  • Perform general and heavy line auto repair of customer cars.
  • Guided customers to needed auto repairs.
  • complete auto repair,import and domestic including diag.

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9. Oil Changes
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high Demand
Here's how Oil Changes is used in Auto Service Writer jobs:
  • Perform routine and scheduled maintenance services such as oil changes, lubrication's, and tune-ups.
  • Help customers with tire quotes/questions and set appointments for oil changes, battery swaps or tires.
  • Performed routine maintenance such as oil changes, tire rotation and tune up of vehicles.
  • Oil changes and mounting and balancing tires.

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10. Diagnostic Devices
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high Demand
11. Greeting Customers
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high Demand
12. Safety Problems
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high Demand
13. Order Parts
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high Demand
Here's how Order Parts is used in Auto Service Writer jobs:
  • Order parts from various partner facilities; coordinate travel for inventory/customer cars from location to location.
  • Order parts for tech to perform repairs.

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14. Insurance Companies
demand arrow
high Demand
Here's how Insurance Companies is used in Auto Service Writer jobs:
  • Write damage appraisals on autos for insurance companies.
  • Scheduled appointments, provided excellent customer service,diagnosed damages of auto and trucks for both the customer and insurance companies.

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15. Vehicle Maintenance
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average Demand
16. Service Orders
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average Demand
Here's how Service Orders is used in Auto Service Writer jobs:
  • Create service orders for automobiles for oil changes, tires and batteries.

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17. Electrical Systems
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average Demand
Here's how Electrical Systems is used in Auto Service Writer jobs:
  • Serviced air conditioning, heating, engine cooling and electrical systems.

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18. Vehicle Records
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average Demand
Here's how Vehicle Records is used in Auto Service Writer jobs:
  • Maintained vehicle records by recording and filing all service and repairs.

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19. Automotive Problems
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average Demand
Here's how Automotive Problems is used in Auto Service Writer jobs:
  • Helped customers with automotive problems.
  • Ascertain automotive problems and needs by listening to customers concerns.

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20. Inventory Control
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average Demand
Here's how Inventory Control is used in Auto Service Writer jobs:
  • Inventory Control consisted of working with Manager every month, insuring all stock records match actual stock on hand.

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1 Inventory Control Jobs

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21. Vehicle Repair
demand arrow
average Demand
Here's how Vehicle Repair is used in Auto Service Writer jobs:
  • Perform automotive diagnostics as well as vehicle repairs.

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22. Front End
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average Demand
Here's how Front End is used in Auto Service Writer jobs:
  • Performed vehicle maintenance, brake service, engine repair, front end steering and suspension.
  • Specialized in front end alignments, shocks, struts, brakes, tire mounting and balancing

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2 Front End Jobs

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23. Body Shops
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average Demand
24. Customer Complaints
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average Demand
Here's how Customer Complaints is used in Auto Service Writer jobs:
  • Handled customer complaints, estimates and authorizations for repairs.
  • Solved customer complaints in a timely manner.

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1 Customer Complaints Jobs

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25. Preventative Maintenance
demand arrow
average Demand
Here's how Preventative Maintenance is used in Auto Service Writer jobs:
  • Perform the tasks of providing safety and preventative maintenance guidelines to customers.
  • Conducted Preventative maintenance on new and used vehicles.

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26. Service Contract Coverage
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average Demand
Here's how Service Contract Coverage is used in Auto Service Writer jobs:
  • Verify warranty and service contract coverage by examining records and papers; explaining provisions and exclusions.

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27. Phone Calls
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average Demand
Here's how Phone Calls is used in Auto Service Writer jobs:
  • Handle all telephone calls and customer walk-ins.
  • Answered and screened telephone calls.

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2 Phone Calls Jobs

No jobs at selected location

28. Brake Inspections
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average Demand
29. Suspension Repair
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low Demand
30. Automotive Records
demand arrow
low Demand
Here's how Automotive Records is used in Auto Service Writer jobs:
  • Maintain automotive records by recording problems and corrective actions planned.

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31. Cost Estimates
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low Demand
2 Cost Estimates Jobs

No jobs at selected location

32. Front Counter
demand arrow
low Demand
Here's how Front Counter is used in Auto Service Writer jobs:
  • Managed the front counter, including answering the phone and opening and closing the shop.

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33. Automotive Services
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low Demand
34. Auto Parts
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low Demand
35. Vehicle Issues
demand arrow
low Demand
Here's how Vehicle Issues is used in Auto Service Writer jobs:
  • Communicated with customers regarding vehicle issues and potential repairs.

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36. Important Parts
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low Demand
Here's how Important Parts is used in Auto Service Writer jobs:
  • Followed checklists to verify that all important parts were examined.

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37. ASE
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low Demand
Here's how ASE is used in Auto Service Writer jobs:
  • Maintained a local automobile customer base comprised of privately owned and commercial vehicles through maintenance and repair.
  • Maintain and update computer based inventory and purchasing orders
  • Diagnose vehicles based on observational and mechanical testing.
  • Established self-confidence skills by helping customers' feel good about the items they purchase at Mill's Fleet Farm.
  • Estimate repair costs on vehicles based on labor and part costs, sell repairs to customers.
  • Look over vehicles and determine upgrade sales based on need, sell upgrades to customers.
  • Processed all used car trade-ins, auctioned, & dealer purchases into the dealership.
  • Executed all phases of power system tear down and repair.
  • Prepare merchandise for display, or for purchase or rental.
  • Organize work orders in ShopKey database.
  • Debit, credit, and total accounts on computer spreadsheets and databases, using specialized accounting software.
  • Assisted with customers daily auto motor purchases and daily transactions.

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38. Full Service
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low Demand
Here's how Full Service is used in Auto Service Writer jobs:
  • Service Writer in a full service auto repair shop.

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39. Service Database System
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low Demand
40. Maintenance Services
demand arrow
low Demand
Here's how Maintenance Services is used in Auto Service Writer jobs:
  • Conducted routine and scheduled maintenance services Communicated effectively with customers on future problems and repairs that might need to be addressed.

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41. Fuel Systems
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low Demand
42. Performance Problems
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low Demand
43. Customer Appointments
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low Demand
44. Temporary Transportation
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low Demand
45. Job Knowledge
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low Demand
Here's how Job Knowledge is used in Auto Service Writer jobs:
  • Update job knowledge by participating in educational opportunities; reading manufacturers' publications.

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46. Drive Vehicles
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low Demand
47. Auto Shops
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low Demand

Auto Service Writer Jobs

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20 Most Common Skills For An Auto Service Writer

Parts Inventory

16.3%

Customer Relations

14.6%

Customer Vehicles

14.0%

Customer Service

13.6%

Automotive Technicians

6.0%

Repair Orders

4.7%

Credit Card Transactions

4.1%

Auto Repair

3.9%

Oil Changes

3.3%

Diagnostic Devices

3.3%

Greeting Customers

2.5%

Safety Problems

2.1%

Order Parts

1.9%

Insurance Companies

1.8%

Vehicle Maintenance

1.6%

Service Orders

1.4%

Electrical Systems

1.4%

Vehicle Records

1.2%

Automotive Problems

1.2%

Inventory Control

1.2%
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Typical Skill-Sets Required For An Auto Service Writer

Rank Skill
1 Parts Inventory 13.5%
2 Customer Relations 12.1%
3 Customer Vehicles 11.6%
4 Customer Service 11.3%
5 Automotive Technicians 5.0%
6 Repair Orders 3.9%
7 Credit Card Transactions 3.4%
8 Auto Repair 3.2%
9 Oil Changes 2.7%
10 Diagnostic Devices 2.7%
11 Greeting Customers 2.1%
12 Safety Problems 1.8%
13 Order Parts 1.6%
14 Insurance Companies 1.4%
15 Vehicle Maintenance 1.3%
16 Service Orders 1.1%
17 Electrical Systems 1.1%
18 Vehicle Records 1.0%
19 Automotive Problems 1.0%
20 Inventory Control 1.0%
21 Vehicle Repair 1.0%
22 Front End 0.8%
23 Body Shops 0.8%
24 Customer Complaints 0.8%
25 Preventative Maintenance 0.8%
26 Service Contract Coverage 0.8%
27 Phone Calls 0.8%
28 Brake Inspections 0.8%
29 Suspension Repair 0.8%
30 Automotive Records 0.6%
31 Cost Estimates 0.6%
32 Front Counter 0.6%
33 Automotive Services 0.6%
34 Auto Parts 0.6%
35 Vehicle Issues 0.6%
36 Important Parts 0.6%
37 ASE 0.5%
38 Full Service 0.5%
39 Service Database System 0.5%
40 Maintenance Services 0.5%
41 Fuel Systems 0.5%
42 Performance Problems 0.5%
43 Customer Appointments 0.5%
44 Temporary Transportation 0.5%
45 Job Knowledge 0.5%
46 Drive Vehicles 0.5%
47 Auto Shops 0.5%
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17,347 Auto Service Writer Jobs

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