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Automation specialist work from home jobs

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  • TurboTax Remote Client Support Specialist

    Turbotax

    Remote job

    Work from home with TurboTax Product Expert Get paid $18.50 per hour¹ Get a $405 Certification bonus³ Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴ Earn an additional $5/hr from April 9-15 for all hours worked Fast 24 hour Certification³ As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Most of these questions concern Downloading, Logging In, Getting Started with Basic Navigation, Importing Documents, Printing and Filing and very basic Tax questions. We'll give you amazing continuous support for everything. Get paid $18.50 per hour¹ Earn a $405 Bonus just for participating in getting certified as a TurboTax Product Expert³ $5.00 per hour Turbo Bonus Boost: Enjoy the bonus from April 9th through 15th with unlimited hours available, must work a minimum of 8 hours each day on April 13th, 14th, and 15th to qualify Certification takes place over 3 days Build your own schedule with flexible hours anytime between 8am EST and 12am midnight EST Monday to Sunday⁴ Minimum 25 hours per week required, want to work more? Go for it!¹ You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocate Required Experience & Skills To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following: This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions. Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service.
    $31k-43k yearly est. 3d ago
  • Tech Support Analyst

    Inclusively

    Remote job

    Inclusively is partnering with a global professional services company to hire a Tech Support Analyst. **Please note: this role is NOT an internal position with Inclusively but with the partner company.** Inclusively is a digital tech platform that empowers job seekers with disabilities, caregivers, and veterans by using Success Enablers-accommodations and personalized workplace modifications that help all job seekers reach their full potential and excel. This includes all disabilities under the ADA, including mental health conditions (e.g. anxiety, depression, PTSD), chronic illnesses (e.g. diabetes, Long COVID), and neurodivergence (e.g. autism, ADHD). Create your profile, select Success Enablers, and connect to jobs from our partnered employers who are committed to creating diverse and inclusive teams. When registering, you must acknowledge that this platform is for people with disabilities, caregivers, and veterans. However, Inclusively does not require candidates to disclose their specific disability to join the platform. You Are: The Information Technology Shared Services group is an internal Global IT organization for the company. We run the daily IT operations in our U.S. offices, including our Solutions/IT Tech bars, workstation support, AV support, network infrastructure support, high profile meeting support, inventory management, ticket/incident management, with a high level of face to face customer interaction. The Work: Provide service to customers at our Solutions bars resolving technology issues on our laptops Provide weekly laptop inventory to our inventory management group Provide customer support floor walks to engage with customers Develop strong relationships with clients and gain the trust of key advisors Engage in small local projects such as maintenance and repairs of technology Continue to learn and develop your technical skills and business expertise Continue to learn and develop your AI skills and capabilities This role may require some after hours or weekend work for maintenance activities that cannot be completed during office hours. This role may require a minimum amount of local travel. Note: This role is full time in the office in NYC without the option to work remotely, as you will be working directly with the company's employees at our IT Solutions bars. Here's What You Need Minimum 1 years experience with Customer Technical Support Minimum 1 years experience with Customer Experience Management. Minimum of 1 year of experience in Service Desk or Desktop Support Minimum of 1 working with ITIL software such as Service Now or Remedy Familiarity with enterprise collaboration platforms such as Microsoft Teams, Google Meets, Zoom and Webex Hands on Microsoft Windows 10, Windows 11, OSX and 0365 support experience Strong communication skills to interface with non technical stakeholders, senior leadership and executives High School Diploma or GED Bonus Points If: Comp TIAA Certifications ITIL Foundations Certification Customer Satisfaction experience Quality Assurance QA experience Hourly Salary Range $21.39 to $49.57
    $21.4-49.6 hourly 1d ago
  • Information Technology Support Specialist

    Vinebrook Technology

    Remote job

    **THIS IS AN OVERNIGHT SHIFT FROM 11 pm - 7:30 am ET** Overview: IT Support Specialist will work with a team of managed services specialists, administrators, and engineers to deliver excellent support and management of our customers' environments. They will field issues and requests escalated directly by customer IT personnel, end-users, and monitoring tools. This role will have broad exposure across a range of end-user devices, networks, servers, virtualization, and security platforms. The support specialist will be expected to work issues independently, and when needed, with the assistance of senior subject matter experts on the team. The ideal candidate will be a self-starter, with an ability to learn quickly and provide exceptional customer service. Schedule 11pm - 7:30am EST Monday to Friday Fully remote Location: Orlando, FL (Remote) Experience 2 years (minimum) in a technical support role Experience providing customer support Experience in 24x7x365 Managed Services preferred Experience using ITSM and Monitoring toolsets Qualifications, Education, and Training High school diploma required; college degree strongly preferred Must be a U.S. Citizen *NO VISAS* Microsoft Teams: 2 years (Required) Microsoft 365: 2 years (Required) Windows: 2 years (Required) Google IT Support Professional (Preferred) CompTIA A+, Network+, Security+ (Preferred) Microsoft MTA (Preferred) ITIL v4 Foundation (Preferred) Mac OS: 2 years (Preferred) Skills Highly analytical thinker and troubleshooter Detail oriented with excellent documentation and communication skills Self-motivated, passionate about technology, with the desire to learn new things Ability to use and troubleshoot Microsoft Windows, Office, Office365, and mac OS Foundational understanding of operating systems and servers, both physical and virtual. Experience working with active directory to perform basic tasks, such as user creation and password resets Responsibilities Triage tickets per specified severity levels Refer/ escalate customer issues to the appropriate level of support, as needed Provide excellent customer service, staying calm and communicating clearly and professionally in stressful situations Perform basic troubleshooting steps such as checking logs, checking capacity, and running basic diagnostics across a variety of platforms including Linux/Windows servers, network devices, hypervisors, and storage systems Respond to automated alerts performing troubleshooting and resolution of issues, as well as proper notifications where required Fulfill service requests and remediate incidents using customer Standard Operating Procedures (SOPs) Perform account management services - User Account creates/disables/terminations/name changes, etc. Use a ticket system to provide regular status updates and make sure tasks are completed based on priority and in compliance with SLAs Distribute scheduled reports to customers as required Supporting end-users by diagnosing and resolving computer hardware, network, and application issues Assist with cross-training of other team members, as needed Perform other tasks as assigned by management Benefits 401(k) Dental insurance Health insurance Health savings account Paid time off Vision insurance Department: Managed Services
    $34k-57k yearly est. 4d ago
  • Help Desk Support Specialist

    Talentoma

    Remote job

    Job Title: Remote Help Desk Support Monthly Pay: $4,000 - $4,500 We're seeking a friendly and detail-oriented Help Desk Support team member to work remotely and assist users with technical questions and basic troubleshooting. From login issues to navigation help, you'll play a key role in solving everyday problems and keeping users on track. If you enjoy helping people and solving small tech hiccups, this could be a great fit. Job Responsibilities: Respond to support tickets, emails, and calls to address common tech issues. Assist users with login problems, password resets, and system access. Guide customers through simple troubleshooting steps using clear, step-by-step instructions. Document reported issues and track resolutions for future reference. Escalate complex or unresolved issues to senior support staff. Participate in virtual team meetings and help identify recurring challenges. Qualifications: Comfortable using computers, web browsers, and communication tools. Strong attention to detail and excellent verbal/written communication skills. Patient and calm under pressure, especially when helping frustrated users. Well-organized and able to follow procedures accurately. Experience in IT, technical support, or customer service is a plus. Must have a reliable internet connection and a quiet, distraction-free home workspace. Perks & Benefits: Monthly pay: $4,000-4,500, depending on experience 100% remote work with flexible scheduling Paid training and access to helpful guides and documentation Supportive and positive team environment Opportunities to advance into senior support or technical roles
    $4k-4.5k monthly 2d ago
  • Information Technology Support Specialist

    Ascend Healthcare Inc.

    Remote job

    The Ascend Story Founded to transform mental health care access, Ascend Healthcare delivers integrated psychiatric and behavioral health solutions with a commitment to equity, compassion, and operational excellence. We partner directly with health centers to build fully integrated, sustainable behavioral health programs-bringing deep clinical expertise, operational support, and long-term stability. Our work environment fosters: Collaboration and teamwork Patient-First Mindset Work from home opportunities Career Growth and Professional Development Training Why Ascend? You'll be joining a team delivering innovative, compassionate care to communities that need it most. At Ascend, your work drives real impact-and your career grows alongside it. We believe in a “no wrong door” treatment model that finds ways to say “yes” to any patient referral rather than a multitude of exclusionary criteria found elsewhere. Position Overview: We are looking for a skilled IT Services Technician with extensive experience in Microsoft 365 ecosystems, particularly with Microsoft Intune and Azure Active Directory (Azure AD), including familiarity with Entra ID. This role is crucial in supporting our clients' needs for seamless, secure, and efficient IT operations. Position's main oversights and company impact Key Areas of Ownership: User Support: Provide first and second-tier technical support for Microsoft 365 services, resolving issues related to email, SharePoint, OneDrive, and Teams. Intune Management: Manage and troubleshoot device enrollments, application deployments, and compliance policies using Microsoft Intune. Azure AD Administration: Handle identity management, including user authentication, conditional access policies, and multi-factor authentication within Azure AD. Entra ID: Work with Entra ID for advanced identity protection, privileged identity management, and identity governance. Documentation: Maintain detailed documentation of support activities, problem resolutions, and user guides. Training: Conduct training sessions for users on new features or best practices in using Microsoft 365 tools. Incident Management: Monitor, escalate, and manage service incidents to ensure timely resolution and minimal disruption to business operations. Qualifications: Proven experience in a Services or IT support role with a focus on Microsoft 365. Deep understanding of Microsoft Intune for mobile device management. Experience with Azure AD, including Entra ID features. Strong troubleshooting skills with the ability to diagnose and resolve complex technical issues. Excellent communication skills, both written and verbal, with a customer-first approach. Ability to work independently in a remote setting while maintaining productivity and team collaboration. Certifications like Microsoft Certified: Modern Desktop Administrator Associate or similar are highly beneficial. Physical Requirements: This is a hyrbid position. Please be aware that the physical requirements below should be considered prior to applying to the position: Prolonged Sitting: Ability to sit for extended periods during working hours. Manual Dexterity: Good hand-eye coordination and manual dexterity for using a computer keyboard, mouse, and other office equipment. Visual Requirements: Adequate vision for reading computer screens and documents. Communication: Clear verbal and written communication skills for virtual meetings and correspondence. Hearing: Sufficient hearing ability for participating in phone calls or virtual meetings. Work Environment: Access to a quiet, dedicated workspace free from distractions with reliable internet connectivity. Ascend Healthcare Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Ascend Healthcare participates in conducting comprehensive background checks and drug screenings for all potential employees as a contingency to gaining employment status.
    $38k-65k yearly est. 1d ago
  • Fully Remote - IT Support / Help Desk

    Insight Global

    Remote job

    IT Support / Help Desk Fully Remote Pay: $19/hr. Shifts and training: Shift: 9am-6pm CST Monday-Friday Training is 2-4 weeks and it's M-F 8am-5pm CST Ideal start date is Dec 8th REQUIRED SKILLS AND EXPERIENCE Experience in Service Desk Support and Customer Service Support Technical Experience in validating employee and resetting passwords Knowledge of MS Office 2013 Product Suite and Office 365 Ability to multitask and function in a fast-paced, high energy environment Ability to quickly learn and retain information by means of written and verbal instruction Strong verbal/written communication, problem solving and organizational skills to support an environment driven by customer service and team work Ability to build productive relationships with peers JOB DESCRIPTION Validate the employee asking for a password reset is an employee and provide password reset support via phone or chat and meet or exceed service level agreements for password resets Record requests, incidents and status information through the use of firm's ticket handling system Once password resets are mastered, move into traditional help desk support, high call volume ticket resolution issues as a level one analyst Manage daily individual performance based on key performance metrics including call capture, available time, speed of answer, call/chat resolution and customer service Meet and/or exceed service level agreements for all support interactions (e.g., phone, chat, tickets). Maintain communications with callers through resolution processes, particularly in difficult customer situations by keeping them informed of the status Ability to work a flexible schedule, including weekend days, to support 24x7 environment Utilize and contribute knowledge articles to the knowledge base
    $19 hourly 18h ago
  • Desktop Support Specialist

    SISL Global

    Remote job

    Key Responsibilities: · Provide second-level technical support for desktop/laptop hardware, software, and peripheral issues. · Diagnose and resolve advanced technical issues escalated from the L1 support team. · Install, configure, and maintain operating systems, software applications, and system updates. · Perform root cause analysis to identify recurring technical problems and develop solutions. · Excellent in troubleshooting break/fix issues of windows and mac computers · Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN. · Collaborate with IT team members on projects, upgrades, and implementations. · Maintain accurate records of work performed, issues, and resolutions using the company's ticketing system. · Provide remote support and troubleshooting for users working from home or in the field. · Train and mentor junior support technicians as needed. · Ensure compliance with IT policies, security protocols, and best practices. · Perform routine maintenance and inspections to ensure optimal performance of equipment · Build and maintain strong relationships with end users and ensure user satisfaction
    $31k-43k yearly est. 1d ago
  • Software Implementation Specialist

    Ascendco Health

    Remote job

    The Client Success Engineer works at the intersection of software implementation, support, engineering, and education. In this role you will be the go to technical expert on how our software is deployed and used in a fast moving, complex, and critical healthcare environment. You will be instrumental in getting our solution successfully deployed, running smoothly, and continuously improving for our clients. Along the way you'll create and revise technical content that empowers both our clients and internal teams to help themselves spread and drive maximum value from the Ascendco platform. Responsibilities Work closely with our software engineering team to become an expert in our current software modules and new modules as they are developed Help with QA, documentation, and training as new modules are developed, deployed, and operationalized Be a central part of the communication feedback loop between the software engineering team, internal subject matter experts, and our clients as our software continues to evolve Work with client IT departments to communicate technical and security specifications for how our platform is deployed and supported Work closely with our client success managers to help with the technical/IT aspects of implementing our platform for clients Protect our software engineer's time by helping our support team with level 2 / complex support requests Build documentation and educational materials for how our software is deployed and used Spend approximately 25% of your time traveling to work onsite with other Ascenders at client facilities to help with go lives and operationalizing new modules Requirements Very good communication skills all around Strong attention to detail and excellent problem-solving skills with a demonstrated ability to self-motivate and follow through on projects Curiosity and excitement that computers and software are a “bicycle of the mind” Patience and empathy working with people and technology Very effective at prioritizing and managing multiple tasks simultaneously, while maintaining focus and achieving successful outcomes Capable of efficiently navigating and adapting to changing priorities and deadlines Work remotely and in shared tech space Passion for continuous learning and improvement
    $35k-57k yearly est. 4d ago
  • Help Desk Technician

    Russell Tobin 4.1company rating

    Remote job

    We're looking for a Help Desk Technician! This role will support the launch of a new brand within a call center environment. The ideal candidate will have foundational technical skills, strong customer-service abilities, and the empathy needed to support retail users effectively. Details: Through March 30, 2026 (Potential extension) Schedule: Monday-Friday, 8:30 AM - 5:00 PM Pay range: $19.50 - $21.00 Work Model: Hybrid Fridays required onsite | First 3-4 weeks of training fully onsite Remote work available once training and performance show readiness Key Responsibilities Provide Level 1-2 deskside and store systems technical support. Troubleshoot Microsoft Windows issues including application installations and system configuration for desktops and laptops. Perform basic PC hardware troubleshooting, including CPU, monitors, and peripheral connectivity. Support hardware and software application issues for end users. Document issues, resolutions, and escalate tickets when necessary. Deliver high-quality customer support with empathy, patience, and professionalism. Collaborate with internal teams to ensure timely resolution of technical problems. Participate in onsite training and weekly onsite workdays (Fridays). Required Skills & Qualifications Basic technical knowledge of Microsoft Windows OS. Ability to troubleshoot common software installation and configuration problems. Understanding of PC hardware components and basic diagnostics. General hardware and software troubleshooting ability. Strong customer service and empathy skills-retail or call-center background preferred. Reliable transportation for weekly onsite work in Mason, OH. Ability to convert to a full-time employee after 90 days. Benefits: Pride Global offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.
    $19.5-21 hourly 18h ago
  • Kronos/UKG Workforce Management Support Specialist

    Techprojects

    Remote job

    Greetings! Welcome to TechProjects! We specialize in IT-System integration to help with some of the biggest names in the public sectors around New York state. Our company provides exceptional IT solutions for our clients, while also offering top-notch career opportunities for our employees. At our firm, we work with a diverse range of clients, from cutting-edge startups to established industry leaders. If you're a tech professional looking for a challenging and rewarding career, we'd love to hear from you. Our company offers competitive salaries, comprehensive benefits packages, and a range of professional development opportunities. Whether you're a seasoned veteran or just starting out in your career, we have a role that's perfect for you. Thank you for considering our company as your potential employer. We look forward to hearing from you and discussing the exciting opportunities that await you at our firm. Job Summary: We are seeking a highly skilled and motivated Kronos Workforce Management (WFM) Support Specialist to join our global support team. This is a Onsite role focused on Level 2 and Level 3 support, requiring deep expertise in Kronos WFM (UKG), strong troubleshooting skills, and excellent communication to resolve issues, collaborate with stakeholders, and ensure uninterrupted workforce operations. Key Responsibilities: Provide L2/L3 support for Kronos WFM suite (Timekeeping, Scheduling, Accruals, Absence Management, etc.). Troubleshoot complex system issues, escalating to vendors or engineering as needed. Manage and resolve service tickets, perform root cause analysis, and document resolutions. Support Kronos integrations with other systems (e.g., HRIS, Payroll, ERP). Handle configuration changes, system patches, and upgrades. Work closely with HR, Payroll, and IT teams to understand business needs and deliver timely solutions. Perform regular health checks, system audits, and ensure data integrity. Participate in system enhancements, testing, and UAT support. Create and maintain clear support documentation and knowledge base articles. Deliver prompt, courteous, and effective communication to users and business stakeholders. Required Skills & Qualifications: 7 to 10+ years of experience supporting Kronos/UKG Workforce Management systems. Strong hands-on experience in Timekeeping, Scheduling, Accruals, Workforce Integration Manager (WIM). Proven expertise in troubleshooting, root cause analysis, and resolving escalated technical issues. Familiarity with Kronos application architecture, job scheduler, and logs. Experience with interface monitoring, data flow, and integration troubleshooting. Solid understanding of business processes in HR and Payroll. Excellent communication skills - both written and verbal - to work effectively across remote teams. Comfortable working in a fast-paced, high-availability support environment. Ability to work independently with minimal supervision in a fully remote setting. Preferred Qualifications: Experience with UKG Dimensions or transition/migration projects from Kronos WFC. Knowledge of SQL, API integrations, or reporting tools (e.g., Cognos, Power BI). ITIL certification or experience working in ITSM frameworks.
    $40k-70k yearly est. 3d ago
  • Litigation Specialist

    Randstad USA 4.6company rating

    Remote job

    Commercial General Liability (CGL) Litigation Specialist. This is a full time, exempt role 100% remote Pay Rate: 90-105K This position requires daily telephone contacts with the commercial line policyholders, risk managers, and agents. Fully responsible for the analysis, investigation, evaluation, negotiation and resolution of complex commercial claims requiring thorough investigations including telephone contacts with the involved parties; technical expertise and complex analysis. Claim assignments are multi-state and involve commercial customers. IN THIS ROLE, YOU WILL: Must have or secure and maintain appropriate states adjuster license (s) and continuing education credits. Responsible for the settlement of CGL litigated cases, involving disputes over coverage, liability, and damages issues. Gather the facts and analyze the statements/testimony and declaration of damages to develop claims resolution strategies. Work in partnership with defense counsel and all other parties/vendors to bring about a timely cost effective conclusion. Identifies possibly suspicious claims Claims handled are transferred existing losses or first notice lawsuits over disputed issues of great complexity where the policyholder's coverage is in question. These claims require the highest level of investigation, analysis, evaluation, and negotiation. Responsible for all aspects of each claim, including informal hearings, arbitrations and claims litigation and maintaining a high level of productivity, confidentiality and customer service. Will be utilized as a technical resource by adjusters. Will represent the company at mediation, arbitration and trials. Review and analyze contracts, leases, and identify risk transfer opportunities Demonstrate ability to write positional coverage letters. Manage litigation expenses. Reports into Unit Manager WHAT YOU NEED TO APPLY: Typically has 3-5 years Commercial General Liability Litigation experience with insurance carrier. Bachelor's degree or equivalent experience, industry designation preferred. Dedicated to meeting the expectations and requirements of internal and external customers Makes decisions in an informed, confident and timely manner Maintains constructive working relationships despite differing perspectives Considers the perspectives of others and gives them credibility Strong organizational and time management skills Ability to negotiate skillfully in difficult situations with both internal and external groups. Demonstrates ability to win concessions without damaging relationships. Demonstrates strong written and verbal communication skills. Promotes and facilitates free and open communication. Understanding of applicable statutes, regulations and case law Thinks critically and anticipates, recognizes, identifies and develops solutions to problems in a timely manner. Easily adapts to new or different changing situations, requirements or priorities. Cultivates an environment of teamwork and collaboration Operates with latitude for un-reviewed action or decision. Computer experience (MS Office, excel, word, etc) Ability to work in a paperless environment. This job posting provides cursory examples of some of the job duties associated with this position. The examples provided are not complete, and the position may entail other essential and job-related functions and responsibilities that employees will be required to perform. CAREER DEVELOPMENT: It's not just a job, it's a career, and we are here to support you every step of the way. We want you to be successful and fulfilled. Through on-the-job experiences, personalized coaching and our robust learning and development programs, we encourage you - at every level - to grow and develop. BENEFITS: We offer comprehensive benefits to help you be healthy, build financial security, and balance work and home life. You'll enjoy what you do and have the support you need to succeed. Benefits include: Medical, dental, vision, life, and disability insurance 401K with a company match Tuition reimbursement PTO Company paid holidays Flexible work arrangements Cultural Awareness Day in support of IDE On-site medical/wellness center (Worcester only)
    $35k-52k yearly est. 18h ago
  • Pre-Sales Application Specialist, Pathology Division

    Agilent Technologies 4.8company rating

    Remote job

    Agilent is a global leader in laboratory technologies for the life sciences, diagnostics, and applied chemical markets, delivering insight and innovation that advance the quality of life. It is the quality of our products and services, our intense focus, and our uncompromising integrity that enable our customers to discover new frontiers and make continuous advancements in areas such as: cancer research and diagnostics, drug development, food safety and their labs' performance and efficiency. Whatever the challenge, our One Agilent global team is dedicated to delivering trusted answers to our customers' critical questions in our collective quest to improve the world around us. At Agilent, the fight against cancer is at the forefront of what we do; and Agilent's Pathology Solutions are the cornerstone of this fight. Agilent is seeking an enthusiastic, hardworking, customer focused In-Field Customer Application Specialist (CAS) to support new and existing customers with our Pathology solutions. Our Pathology Solutions include our instrumentation and reagents for Immunohistochemistry (IHC), Special Staining, H&E Staining, Molecular ISH/FISH product lines in Southern California. Candidate must currently live in the Southern California area or be willing to relocate without assistance. As a Customer Applications Specialist you will partner with our sales, engineering, technical service group, product specialists and other cross-functional groups to serve as the scientific/technical expert to help drive sales to meet or exceed sales quota and support our new and existing customer base within your assigned territory. You will provide pre-sales scientific/technical consultation with customers in partnership with the sales team to educate and guide the selection of the optimal Pathology Solution for their laboratory. This could include attending in person or remote meetings to serve as the technical expert. This could also include assisting with presentations to customers to present our Solutions. Co-travel with Sales Account Manager to assist with locating new business as well as ensuring current customers' needs are met. Post-sales will assist with the installation of all instrumentation. This includes working closely with the Field Service Engineer, Sales Account Manager, Customer Application Manager, and Inside Sales Team to provide a smooth installation process for the customer. Will perform the Performance Qualification and Training for customers on-site. Will also assist customers with on-site optimization of their Immunohistochemistry assays, Special Stains, H&E Staining and Molecular FISH/ISH assays. Work with laboratory staff and pathologists to ensure they are satisfied with the optimizations. Provide on-site and remote troubleshooting assistance in partnership with the Customer Application Specialist Team, Internal Technical Support, Account Managers, Field Service Engineers and other internal groups. Is knowledgeable of competition and able to identify lockout specifications (identify Agilent's competitive advantage over competition). Complete administrative functions such as provide weekly schedules, book travel for flights, hotels and rental cars on the Concur platform/application, complete expense reports, and close out Service Order Reports in a timely fashion. Evaluates and supports management on ramp to volume strategies for new products prior to release. Acts as the customer voice to influence future product/application design that meets customer needs May be involved in preparing and delivering technical seminars to customers or potential customers and contributes to recognized scientific forums, including written, oral and poster presentations. Qualifications Bachelor's or Master's Degree or equivalent in Life Sciences HT and/or qIHC certification, is a plus. 2+ years' experience working in a Clinical, Non-Clinical, Research or Industrial setting in a Histology/Pathology Laboratory with a strong focus on Immunohistochemistry, Special Staining, H&E Staining and ISH/FISH. Proficient with all Microsoft Word applications (Word, Excel, Power Point). Excellent attention to detail. Excellent oral and written English communication skills, including strong interpersonal and organizational ability and time management are required. Ability to work independently and as a part of an integrated/cross-functional team. Experience working for a field sales organization, specifically providing technical support, is a plus. Candidate must reside or be willing to relocate to Southern California as this is the territory you will cover. Candidates currently living in Southern California will be prioritized. Travel Requirements: Requires flexible working hours with travel up to 75% of the time. Must be able to adapt to changing schedules and environments. Physical Requirements: Occasional physical lifting, pushing and pulling up to 30 Lbs. Manual dexterity. For example, inserts and removes small parts in tight places; adjusts instrument settings, handling slides, working with microscope, pipetting, etc. Ability to sit, bend down, walk, talk, hear, lift hands to raise something above head or lower to the ground, and stand for extended periods of time in a laboratory. Visual acuity to be able to differentiate and perceive colors, ability to focus, have optimal depth perception and peripheral vision. Working in hospital/laboratory setting requires following the safety protocols, safe chemical handling, working around different instrumentation and patient samples and other biohazardous material. Must comply with all PPE (Personal Protective Equipment) requirements as well as wear appropriate clothing, including close toed shoes. Must consent to participate in and meet Agilent approved customer/vendor credentialing requirements necessary to gain site access, unless prohibited by law. Requirements may include but are not limited to pre-/post-employment background checks, various forms of drug testing, vaccinations, fingerprinting, proof of valid identification, and/or adherence to customer-specific substance abuse programs. Additional Details This job has a full time weekly schedule. It includes the option to work remotely. Applications for this job will be accepted until at least December 8, 2025 or until the job is no longer posted. It is sales incentive eligible. In the US, this position is eligible for reimbursement for personal vehicle usage.The full-time equivalent pay range for this position is $112,430.00 - $210,150.00/yr plus eligibility for bonus, stock and benefits. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: ************************************* Agilent Technologies, Inc. is an Equal Employment Opportunity and merit-based employer that values individuals of all backgrounds at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases. Agilent Technologies, Inc., is committed to creating and maintaining an inclusive in the workplace where everyone is welcome, and strives to support candidates with disabilities. If you have a disability and need assistance with any part of the application or interview process or have questions about workplace accessibility, please email job_******************* or contact ***************. For more information about equal employment opportunity protections, please visit *************************************** Required: 75% of the TimeShift: DayDuration: No End DateJob Function: Sales
    $112.4k-210.2k yearly Auto-Apply 12d ago
  • Syniti + Data Migration | Remote | Brillio

    Pradeepit Consulting Services

    Remote job

    We don't have the proper JD but they have shared one sample profile as a reference. Please check Attachments for the profile . Skills: Syniti + Data Migration Work Mode: Remote Work Timing: IST 01 Below is the reference JD taken by Us , it is not from the client Job Title: Syniti Data Migration Consultant Experience: 4-7 Years Location: Any (Remote) Work Mode: Remote Work Timing: IST Number of Positions: 01 Job Description: We are looking for a Syniti Data Migration Consultant with 4-7 years of experience to join our team. The ideal candidate will have expertise in data migration projects using Syniti Data Migration (formerly DSP) and experience handling large-scale data transformation and migration initiatives. Key Responsibilities: Design, develop, and execute end-to-end data migration strategies using Syniti. Work with business and IT teams to understand data requirements and define data transformation and mapping rules. Extract, cleanse, transform, and load (ETL) data from legacy systems to SAP or other target systems. Conduct data profiling, validation, and reconciliation to ensure data quality. Collaborate with functional teams to identify data-related issues and resolve them efficiently. Create and manage data migration templates, scripts, and workflows. Ensure compliance with data governance and security best practices. Troubleshoot and optimize performance issues in data migration. Required Skills: 4-7 years of hands-on experience in data migration projects. Strong expertise in Syniti Data Migration (DSP, SKP, ADM, Collect, Construct, etc.). Experience in data extraction, transformation, and loading (ETL) processes. Good knowledge of SQL, stored procedures, and database management. Experience with SAP data migration is a plus. Strong problem-solving and troubleshooting skills. Ability to work independently in a remote environment and collaborate effectively with global teams.
    $83k-112k yearly est. 60d+ ago
  • Remote - Outpatient Clinical Documentation Integrity (CDI) Specialist

    Mosaic Life Care 4.3company rating

    Remote job

    Remote - Outpatient Clinical Documentation Integrity (CDI) Specialist Heatlh Information Management Full Time Status Day Shift Pay: $56,742.40 - $85,113.60 / year Candidates residing in the following states will be considered for remote employment: Alabama, Colorado, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Minnesota, Missouri, Mississippi, Nebraska, North Carolina, Oklahoma, Texas, Utah, and Virginia. Remote work will not be permitted from any other state at this time. The Outpatient Coding and Clinical Documentation Integrity Specialist acts as an internal resource for professional services coding and documentation education. Performs medical records audits to ensure compliance with all applicable federal, state and local regulations, as well as with institutional/organizational standards, practices, policies and procedures. Provides providers elbow to elbow coding and documentation support through ad hoc video calls and/or on-site visits, the creation of specialty or individual provider tip sheets, virtual and/or onsite presentations. Provides guidance and advice for reporting policies mandated by government entities and other payers for completion of coded data including level of service, diagnosis, procedure and diagnostic code assignments. Analyzes data, communicates findings, and facilitates improvement efforts. Independently develops and maintains educational materials and training programs. Works in conjunction with the clinical practice managers, coding leadership, denial leadership teams. Meet with and educate new clinicians as they onboard with Mosaic. Review documentation practices of existing clinicians for accuracy, compliance with applicable billing guidelines, and optimization of reimbursement. Provide widespread education on changing guidelines and other practices impacted by new legislation and/or guidelines. Attend Revenue Cycle meeting to identify educational opportunities. Work with Professional Coding, Denials and QA Analyst to identify and address educational needs for clinicians. Maintains knowledge of current and developing issues and trends in medical coding and documentation. Maintains knowledge and expertise in electronic software tools (Epic, SlicerDicer, 3M, etc.) Conduct audits of clinicians dropping charges and orders. Other duties as assigned, including special projects assigned by organizational leadership. This position is employed by Mosaic Life Care. Conducts reviews of clinical documentation and charges. Performs medical records audits to ensure compliance with all applicable federal, state and local regulations, as well as with institutional/organizational standards, practices, policies and procedures. Researches and develops materials for educational programs related to all aspects of coding and documentation. Other duties as assigned Associate's Degree- Healthcare related field is required. Bachelor's Degree- Healthcare related field is preferred. RHIA (Registered Health Information Administrator), RHIT (Registered Health Information Technician, CCS-P, CPC is required. CPMA - Certified Professional Medical Auditor to be obtained within two years of hire is preferred. CDEO - Certified Documentation Expert Outpatient to be obtained within two years of hire is preferred. CCDS Certification - Certificated Clinical Documentation Specialist to be obtained within two years of hire is preferred. CDIP Certification - Certified Documentation Information Practitioner to be obtained within two years of hire is preferred. 3 Years of Physician/Professional Service coding is required.
    $56.7k-85.1k yearly 60d+ ago
  • Data Migration Specialist

    True Platform

    Remote job

    At Thrive, the Data Migration Specialist will be in charge of extracting, mapping, formatting, and importing client data from external systems into Thrive.Who you are You have extensive experience with databases, data structures, data relationships, and ETL (3+ years experience). You have a strong grasp of at least one scripting language (such as Ruby or Python) and their data structures and methods. You are highly adept at wielding open source tools, hosted services, and custom scripts to move, transform, and analyze data. You strive to strike the right balance between strategic investment in process/automation vs. quick one-off solutions. You work methodically and stop not when the problem is solved, but when you fully understand both the root cause and the solution. You continually strive to learn and improve while also helping other members on your team do the same. You seamlessly collaborate with all of the roles surrounding you, and effectively tailor your communication to each audience. You value data integrity, security, and compliance. Hard skills Proficient with at least one of the SQL flavors (MySQL, PostgreSQL, MSSQL, etc.) Proficient with scripting (e.g., Ruby, Python, Bash) What you'll accomplish Work closely with our technical implementation consultant to review data mappings for new customers moving to our software from their previous systems. Perform ETL tasks to migrate data from other systems into our production environment based on the mappings. Lead a team of outsourced migration developers. Propose and implement strategies, processes, and tools to make this process more robust, accurate, efficient, scalable, and repeatable. Why you'll love it here We're small enough to be agile, but large enough to have stability. You will have a major impact and contribute directly to the success of our customers and our business. Learning is an important part of our culture; we offer reimbursement for continuing education. We foster a supportive, inclusive environment and provide many comforts - always-stocked snacks and beverages, relaxed dress code, sit/stand desks, MacBook Pros, ping pong. We offer competitive salary, medical/dental/vision insurance, Health Savings Account with employer contribution, 401(k) plan with company matching, FSA and commuter benefits. Our office is located in Haddonfield, NJ - a beautiful, tree-lined historic town within walking distance of lots of shops and restaurants and which is just a quick Patco ride from Center City Philadelphia. This is a full-time position. You may choose to work in our office or work remotely from a home office, but you must be authorized to work in the U.S. and operate a normal 8 hour working day between the hours of 8am and 8pm EST. About Thrive (a True Company) Thrive is a fast-growing software company based outside of Philadelphia with about a third of its employees distributed throughout the US. Our mission is to make hiring for executive leadership positions easier, faster, and more equitable. Thrive's clients include some of the world's largest search firms, venture capital/private equity firms, and corporate executive recruitment teams including Starbucks, NEA, and Boyden. Executive hiring is unlike typical staffing and recruiting. Most executives are passive candidates, meaning they don't apply for positions. They are commonly found through well-maintained networks and relationships. Unfortunately, most popular recruiting tools and CRMs don't work well for this use case. Enter Thrive, purpose-built software for executive recruiting and leadership talent management. We are aggressively investing in building disruptive solutions that help talent professionals find the best leaders, build curated talent networks, and place executives. Thrive was born out of True, one of the fastest-growing organizations in the talent advisory space. True is a global platform of companies that optimizes value creation by placing executive talent, developing business leaders, creating diverse and inclusive networks, and using innovative technology to advance executive talent priorities. With offices in North America, EMEA, & APAC, True's team of industry and functional experts leverage their deep networks to connect companies with leading talent to transform businesses and industries.
    $71k-92k yearly est. Auto-Apply 60d+ ago
  • Data Migration Specialist

    Intralinks 4.7company rating

    Remote job

    As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. Job Description Migration Services Project Manager Locations: Remote Get To Know Us: The Intralinks data migration team is the strategic growth lever for the company. By enabling Intralinks customers on Intralinks legacy products to upgrade to the newest Intralinks products and platforms, you will be the tip of the spear for the companies' growth in 2022 and beyond. You'll be part of a global team of experts in the Intralinks platform, FinTech, and cutting-edge new technologies. This Migration Services Project Manager (MSPM) position will work with new and existing customers to ensure that they are satisfied and successful with Intralinks migration services. The MSPM will orchestrate the successful migration of these accounts from Intralinks legacy and competitor platforms onto new Intralinks platforms and products. The MSPM will coordinate multiple migrations, directly support, and assist in the delivery of migrations, train, lead, and mentor the Intralinks Migration Specialist team to deliver migrations and build high customer satisfaction. The MSPM will act as the voice of the customers internally within Intralinks. Creative, energetic and self-driven, the MSPM understands the customer's existing Intralinks legacy implementations, and will be able to scope the migration level of effort, teach and train the Intralinks Migration Specialist staff to do the same. This position will be expected to manage 10-15 migrations at a time. The MSPM is expected to have an in- depth understanding of Intralinks' legacy products and platforms to be migrated, as well as the new Intralinks products and platforms that are the target of these migrations. Why You Will Love It Here! Flexibility: Hybrid Work Model and Business Casual Dress Code, including jeans Your Future: 401k Matching Program, Professional Development Reimbursement Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave Wide Ranging Perspectives: Committed to Celebrating the Variety of Backgrounds, Talents and Experiences of Our Employees Training: Hands-On, Team-Customized, including SS&C University Extra Perks: Discounts on fitness clubs, travel and more! What You Will Get To Do: Ensure consistently positive customer experiences by providing oversight and project management for migration planning, project tracking, delivery, and technical issue resolution Help to train and mentor Intralinks Migration Specialists on migration process and related Intralinks products and tools Work with customer subject matter experts and Intralinks project team to identify, define, collate, document, and communicate data migration requirements Synthesize customer migration requirements to estimate the migration level of effort and project plan and utilize this information to author migration SOW Strategize and plan the entire Intralinks migration considering risks, timelines, and potential impacts Oversee the entire migration process from legacy data mapping to QC of the migrated data, which may require unexpected adjustments to the process and schedule Provide regular status updates to customer and Intralinks stakeholders Document everything from the strategies used to the exact migration processes put in place-including documenting any fixes or adjustments made Develop best practices, processes, and standards to continuously improve the Intralinks data migration process Coordinate migration pipeline by educating, strategizing, and planning with account teams Help to develop a continuous migration education and awareness program and coordinate training sessions as required Troubleshoot and track product and migration tool issues with product management and engineering teams to ensure that critical migration issues are documented and escalated in an expeditious manner for resolution Ensure compliance with regulatory requirements and guidelines for all migrated data What You Will Bring: Bachelor's Degree in information management systems, computer science, or related field. Relevant experience in project management and data migration Excellent oral and written communication skills, and presentation skills Proficiency with MS Office applications including Excel, Word, Visio, Outlook, and Power Point Ability to lead and direct a team of migration specialists Desired Attributes Detail oriented Possess a clear, professional, friendly, and informative communication style Enjoy creative problem and new challenges Are a self-directed learner and highly motivated to succeed Thrive in a dynamic startup environment, and are comfortable with ambiguity Adapt quickly to changing priorities and evolving customer needs It would be great if you also: Experience with the Intralinks Platform Demonstrated experience working in Alternative Investments, with an understanding on how business processes work within that vertical. Proven knowledge of SaaS Alternative Investment and VDR solution technologies Thank you for your interest in SS&C! If applicable, to further explore this opportunity, please apply directly with us through our Careers page on our corporate website: ************************ #LI-MB3 #CA-MB Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. SS&C offers excellent benefits including health, dental, 401k plan, tuition and professional development reimbursement plan. SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws. Salary is determined by various factors including, but not limited to, relevant work experience, job related knowledge, skills, abilities, business needs, and geographic regions.NY: Salary range for the position: 100000 USD to 110000 USD.
    $76k-95k yearly est. Auto-Apply 10d ago
  • Data Migration Specialist

    Buildout 3.8company rating

    Remote job

    Buildout is a family of CRE software products that help the best brokers to find, win, market, and transact properties to maximize their deal efforts and maximize wins. Our core belief is that successful commercial real estate is broker-led, but tech-enabled. That we play a critical role in maximizing the brokers time to focus on what they do best. As a result, Buildout has become the not-so-secret weapon for more than 150,000+ brokers and investors. Ultimately, we exist to serve the entire CRE industry and because of that unwavering focus, all the best brokers use Buildout. Learn more about who we are, what we do, and why we're changing the face of CRE tech on our website: ********************** The Opportunity We're hiring a Data Migration Specialist who will be the go‑to data expert to turn a customer's complex export into clean and usable data in Buildout. You'll partner with customers at pivotal moments across the customer journey-from pre‑sales scoping calls, to onboarding implementations, to the occasional post‑launch data request-ensuring customers start strong and stay successful. Your work translates messy spreadsheets into meaningful records, shortens time‑to‑value, unblocks implementations, and prevents churn. This role is a unique blend of customer consultation and technical execution. You'll spend time working directly with customers to guide them through their data journey, while also independently performing the data migrations that ensure their success. How You'll Contribute You will play an active role in your customers' onboarding journey by attending kick-off calls and ongoing check-ins, acting as the SME on data quality, and collaborating with internal teams to set customers up for success You will facilitate the movement of Customer data from their own home-grown spreadsheets and other CRMs/systems into Buildout Clean-up and manipulate customer data so it is ready for import Schedule calls with customers as needed to review and clarify data Import the data into the Buildout system QA the data that was imported & deliver to customer You will help to define the project scope, goals and deliverables to ensure both the Customer and internal teams are aligned You will collaborate with other departments on behalf of your Customer to resolve issues and coordinate requests as needed You will monitor your Customers' progress to ensure their project stays on track and escalate potential blockers internally What Makes a Great Candidate You have experience migrating and/or importing data into a CRM (Salesforce experience preferred) You are skilled in data manipulation using tools like Microsoft Excel, Google Sheets or .CSV files You are passionate about working with customers directly and ensuring their success You have clear, customer‑friendly communication and are able to explain technical topics simply and set expectations with confidence. You have strong time management and organization skills to manage parallel customer requests and timelines You have the ability to identify potential roadblocks and take initiative to swiftly resolve Nice to have: Experience working in a B2B SaaS organization Experience with Atlassian (Jira & Confluence), and screen sharing tools Experience in Commercial Real Estate (CRE) industry We know there are great candidates who won't check all of these boxes, and we also know you might bring important skills that we haven't considered. If that's you, don't hesitate to apply and tell us about yourself. Location: This is a fully remote role open across most of the US. Compensation: The compensation range for this position is $65,000 - $75,000. Reporting To: Jason Loeffler, our Senior Manager of Implementation Perks & Benefits This program includes: Impactful insurance and benefit options, including 100% coverage of employee dental and vision insurance premiums, HSA seed, company-paid STD, LTD, life insurance, and telemedicine, and a wellness benefit of $400/year. Policies that support a healthy work/life harmony, including Flexible PTO, 14 paid company holidays, paid parental leave, and give back days 401(k) with 4% company match and immediate vesting A fully remote work culture with a monthly remote work reimbursement ($600/year) to support our distributed team and an annual, in-person company kickoff Challenging problems to solve with a committed and supportive team who are invested in your growth and development A wonderfully quirky culture where you're encouraged to bring your whole self to work Buildout is proud to be an Equal Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, marital status, order of protection status, citizenship status, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at accommodations@buildout.com and let us know the nature of your request and your contact information and we will consider your request. Below, you will be asked to complete identity information for the Equal Employment Opportunity Commission (EEOC). It is required by law that we ask these questions using the format provided by the EEOC. However, we want you to know that at Buildout, we understand that gender is not binary and welcome people of all identities. For more information about our privacy practices please visit our Privacy Policy. By submitting your application, California residents consent to Buildout processing your personal information for the purpose of assessing your candidacy for this position in accordance of our Privacy Notice for Prospective California Employees.
    $65k-75k yearly Auto-Apply 1d ago
  • Senior Automation Controls Engineer

    Alliance Automation 4.8company rating

    Remote job

    THE ROLE Senior Controls Engineers work in both an office environment when engineering control systems and on the shop floor in Van Wert Ohio for commissioning and debug of equipment. The Senior Controls Engineers work closely with the Mechanical Designers, Electrical Designers, and Machine Assembly personnel as required. They work alongside Project Managers and work with a cross-functional team to design systems and develop code for complex automation projects. This position offers flexibility for employees to work from remote. Job Description: Provide controls programming of special machinery and robotics equipment for the automotive, consumer goods, and food packaging industries with little to no supervision. Have the ability to perform controls programming in various ladder logic platforms, HMI, VFD, and servo motion. Experience with Rockwell Automation products is a must. Experience with any of the following would be a plus: Omron, Mitsubishi, and Siemens. Experience with Fanuc, and Yaskawa robot platforms is required. Experience with Kuka, and ABB robots alongside the above is a plus Must be able to specify vision systems, and lighting along with the programming and setup associated with High-Level Machine Vision Inspection and Robotic Guided Vision platforms. Must have the ability to meet deadlines and take a project from start to finish. Must be able to lead projects both at our facility and at the customer's site. Must possess a good mechanical aptitude and the ability to troubleshoot systems from a mechanical, electrical, and process viewpoint. Applicant should be capable of designing system architecture for machine control systems, including electrical schematics and network diagrams. Must possess the ability to utilize miscellaneous historical and data collection database transaction managers to integrate the shop floor to the enterprise. Qualifications: 8+ years of experience preferred Related Bachelor's degree or equivalent work experience Able to conform to shifting priorities, demands, and timelines through analytical and problem-solving capabilities. Ability to interface with the customer in a professional manner Valid state motor vehicle operator's license Must possess Strong Project Management skills as it relates to the controls piece of a project. Must be organized, and able to utilize Gant Charts, Spread Sheets, and Microsoft One Note. Must be a self-starter, work well with others, and have a positive mental attitude Must be a creative thinker, results-oriented focused, and attentive to detail and accuracy. Must be willing to help train junior engineers and technicians. There are no direct reports associated with this position.
    $73k-92k yearly est. 60d+ ago
  • Controls Engineer - Automation and Networking

    Jarbo

    Remote job

    Job Description - Controls Engineer: Currently seeking a highly skilled Controls Engineer to join a team of high performers in their efforts to help their clients get better, stronger, and faster through automation. In this role, you will be responsible for the design, configuration, implementation, and optimization of industrial control systems, primarily utilizing Rockwell Automation platforms. Your responsibilities will include leading complex projects from design to commissioning, integrating advanced communication networks, ensuring compliance with industry standards and continuously improving system reliability. You will work directly with clients to guide them through system upgrades and enhancements. Appealing Factors of This Opportunity- Controls Engineer: Ability to work from home as project demands allow Limited travel Opportunity to be part of an established organization with a strong backlog of work that can provide longevity and stability Comprehensive, competitive compensation and benefit package A feeling of significance; this will be a very important role where your contributions will be visible Duties & Responsibilities- Controls Engineer: Design, program, and troubleshoot process control logic primarily using but not exclusive to Rockwell Automation Control Platforms, including Logix RS5000 and RS500. Develop and maintain Human Machine Interfaces (HMIs) using FactoryTalk SE, FactoryTalk ME, Wonderware, and Ignition platforms. Integrate PLCs, DCS, SCADA systems, and associated field devices to ensure seamless operation and data exchange. Design and configure automation networks, including VLAN segmentation, QoS, and redundant architectures. Implement communication protocols such as EtherNet/IP, PROFINET, Modbus TCP, and OPC UA. Configure and manage Cisco/Stratix switches and routers to ensure secure, reliable communication between OT and IT networks. Collaborate with cybersecurity teams to adhere to best practices and industry standards (e.g., IEC 62443) for securing operational technology environments. Serve as the lead through all project phases: concept and basic design, detailed design, construction, commissioning, qualification, and final handover. Serve as a key point of contact for clients, guiding them through system upgrades, modernization initiatives, and technology transitions. Monitor system performance, identify inefficiencies, and implement improvements to enhance reliability, uptime, and throughput. Conduct root cause analysis and support predictive and preventive maintenance programs. Create and maintain detailed documentation, including network diagrams, control logic schematics, device configuration files, test protocols, and standard operating procedures. Travel to client sites for system installation, commissioning, troubleshooting, and training as required (10-15% out of town maximum; most client sites are in the KC Metro or immediately surrounding). Qualifications & Skills- Controls Engineer: BS degree in Engineering (Electrical, Mechanical, Chemical, or related field) or equivalent experience required. 5+ years of experience working with Rockwell Automation platforms (ControlLogix, RSLogix 5000, RSLogix 500). Proven experience with PLC programming, SCADA/HMI development, and OT network design. Familiarity with Cisco/Stratix network programming and industrial cybersecurity best practices. Process control experience in industries such as manufacturing, pharmaceuticals, energy, or similar. Excellent communication and client-facing skills; able to explain technical concepts to non-technical stakeholders.
    $69k-90k yearly est. 19d ago
  • Automation Controls Engineer

    Matrix Technologies 3.4company rating

    Remote job

    ABOUT US Matrix Technologies, Inc. has been a leading provider of engineering, automation, and systems integration services since 1980. Guided by "The Matrix Way," we value teamwork, collaboration, and fun. Recognized as a Top Workplace, we offer flexible schedules, professional growth opportunities, and market-leading compensation. Our expertise spans multiple industries, and 87% of our projects are from repeat clients, showcasing our commitment to quality and customer satisfaction. Come experience “A Better Process for Success” with us. Culture matters! At Matrix, our core purpose is Enhancing People's Lives...Every Day . Our fundamentals guide our culture, and you can learn more about our unique environment here: ************************* OVERVIEW Join our team as an Automation Controls Engineer! This is a hybrid role based out of our Maumee office. The position is salaried and includes eligibility for overtime pay. This position requires control systems development experience. The Automation Controls Engineer performs assignments and can create specifications when little or no specifications are provided. Independently evaluates, selects, and applies standard programming techniques, procedures, and criteria. Under supervision, this employee may direct one or more small projects and may have one or more programmers to supervise on projects. Project work involves a variety of clients in multiple industries using various control platforms. Automation Controls Engineers interface with both external clients as well as other internal engineering disciplines within the Matrix organization to gather field data, prepare functional specifications, write DCS and/or PLC code, develop HMI graphics, perform client acceptance testing, and start-up new automation systems. KEY RESPONSIBILITIES Learn and follow industry, Matrix, and client safety practices and procedures. Helps supervise and direct the site team on safety issues. Helps develop safety guidelines specific to control systems. Responsible for compliance with company and site safety policies Learn and follow Matrix Standards and Procedures. Mentors others in the use of them. Participate in the scrutiny and continuous improvement of the same. Learn and follow the Matrix Project Methodology. Prepare project scopes of work, preliminary design concepts, and cost estimates. Assist in gathering field data and preparing project specifications. Report project performance. Lead the project team through the software development process associated with both existing and new DCS/PLC-based control systems. These systems often include the design of new operator graphic screens, interfaces to other control systems, and interfaces to external computing platforms. Lead the preparation of functional specifications, project test specifications, developing DCS/PLC code, developing HMI graphics, executing a software Factory Acceptance Test, and performing on-site commissioning and start-up. Develop high-quality, error-free industrial software programs in keeping with the defined project requirements. Responsible for effective communication with other engineering disciplines to coordinate & collaborate on designs. May serve as a client sponsor to help identify new project opportunities, including leading proposal efforts. Become a trusted resource for your clients. Provide leadership and guidance to less experienced engineers. Learn and follow Matrix Core Values. Expected to set the example for others. QUALIFICATIONS Must be legally authorized to work in the United States now or in the future without employer sponsorship. Bachelor of Science Degree in Electrical, Chemical, or Mechanical Engineering or related field from an ABET-accredited college or university Minimum three years of controls, automation, and electrical troubleshooting and start-up experience. EPC project experience preferred. Fundamentals of Engineering (FE) or Professional Engineering (PE) certification preferred. Preference will be given to candidates with Allen-Bradley, Rockwell Automation, Siemens, and Aveva experience. Experience with protocols including Ethernet/IP, DeviceNet, Modbus TCP/IP. Knowledge in Process Control Network Architecture design. Varied industrial background is a plus. Key industries include food and beverage, chemical, consumer products, pharmaceuticals, and manufacturing. Ability to travel approximately 25%, both locally and overnight. Able to access required client work sites. PHYSICAL REQUIREMENTS While performing the duties of this job, the employee is occasionally required to stand; walk; sit; stoop, kneel, crouch; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; talk, and hear. The employee must frequently lift and/or move objects up to 10 pounds and occasionally lift and/or move objects up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. This employee may perform industrial field work, which could include exposure to hazardous locations, inclement weather, moving mechanical parts, noise, ladders, uneven ground, and stairs. This employee may perform industrial field work, which could include exposure to a wide range of known food allergens. WHY MATRIX? Physical and Mental Wellness and Work/Life Balance: Health Insurance with Prescription Drug Coverage, Dental, and Vision Insurance Generous Paid Time Off (Extra Days for Purchase) and Ten Paid Holidays Paid Parental Leave, Bereavement Leave Flexible Work Schedules, Work at Home Options Wellness Program with Incentive Dollars, Preventive Health Screenings Employee Assistance Program (EAP), Critical Illness and Accident Insurance Financial Wellness: Employee Stock Ownership Plan (ESOP) 401(k) and Roth Plans with 5% Match and immediate vesting upon enrollment Market-based competitive Compensation and Overtime Pay for Salaried positions Quarterly Bonus Program and Spot Bonus Program Pre-Tax Health Savings Account (HSA) with Match, and Pre-Tax Flexible Spending Account (FSA) Life Insurance Paid by Matrix and Buy-Up Options Short-Term and Long-Term Disability Plan Paid by Matrix Personal and Professional Growth: Technical, Managerial, and Administrative Career Paths Onboarding and Mentoring, Internal Training and Cross Training PE Certifications, Registration, and Renewals Assessments and Leadership Development External Certification Programs, Professional Memberships Tuition Reimbursement Program Recognition, Culture, and Other Perks: Regular Employee Updates and Town Halls, Annual Engagement Surveys Employee Service Awards and Peer Recognition Strong Fundamentals (Core Values) Employee Referral Program/Bonus Casual Dress Discount Programs Community Involvement Committee Sports Teams and Clubs We offer market-competitive compensation for an Electrical Controls Engineer with a base range of $76,000 to $99,000 annually and a total compensation package that includes quarterly bonuses, 401(k) matching, and overtime pay. Salaries are based on experience, skills, and qualifications. Matrix Technologies, Inc. is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants.
    $76k-99k yearly 60d ago

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