Automotive mechanic skills for your resume and career

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

A customer vehicle is a medium used to convey the message to a targeted audience. They are specific networks within a medium that you use to communicate your message.

Mechanical problems are used to describe issues that occurred to something involving a machine or tools. For instance, a mechanical problem at the workplace might mean the copier has broken down again. Other examples of mechanical problems in a car include faulty brakes, tire blowouts, etc.

ASE, short for National Institute for Automotive Service Excellence, is an independent non-profit organization founded in 1972 to improve the quality of automotive service and repairs through voluntary testing and certification of automotive mechanics, technicians, and service parts specialists. Its ultimate mission is to improve vehicle maintenance and repair. This is accomplished by ensuring that automotive repair specialists are appropriately trained before, and throughout their careers.

An Oil Change refers to the process related to automotive vehicles, such as automobiles and busses, in which the oil from the engine is replaced. The oil change consists of emptying the engine of oil into a pan, replacing the filter which goes onto the entrance, and adding fresh oil.

Shop Equipment refers to the collection of items and tools that a (usually brick-and-mortar) business keeps and utilises in providing their services, maintaining their surroundings, or when selling their wares. While this equipment might consist simply of just some fridges, a till, and some cleaning supplies like in everyday grocery shops, more specific and specialised businesses might also make frequent use of saws, lawnmowers, freezers, bikes and cars, and heavy machinery such as rollers and cranes.

A piece of diagnostic equipment refers to all equipment that is used to aid diagnosis. In the medical field MRI machines, CT scanners and X-Ray machines are called diagnostic equipment. Alternatively, diagnostic tools are also used in the automated industry to inspect vehicles while repairing for servicing vehicles.

Automotive repair is the act of fixing a car's "internal organs." This could mean repairing a car's electrical components (such as a tail light or dashboard), changing the oil, or fixing the engine. This differs from automotive body repair, which handles the external elements of the car such as the door or hood.