Automotive service advisors mediate between mechanics and customers, functioning essentially as a communications aide. They help ensure the correct diagnoses of a vehicle's problems and then translate the inaccessible mechanic language of repairs to vehicle's owners. They also handle schedules and other administrative tasks to ensure customers satisfaction.

As an automotive service advisor, you will work closely with both mechanics and customers. You will provide mechanics with technological updates related to the latest auto models. However, your most important task lies in tending to customers. You will greet them, log their complaints, and explain issues to them. You will prepare service descriptions and repair orders, draw up cost estimates for repair works, and conduct test drives on the vehicles. Your responsibility is to make customers always want to choose your service as opposed to the evergrowing competition.

A GED is enough to get you on track as an advisor, and you can plan to make somwhere between $40,000 and $60,000 a year.

What Does an Automotive Service Advisor Do

There are certain skills that many automotive service advisors have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed communication skills, computer skills and customer-service skills.

Learn more about what an Automotive Service Advisor does

How To Become an Automotive Service Advisor

If you're interested in becoming an automotive service advisor, one of the first things to consider is how much education you need. We've determined that 26.7% of automotive service advisors have a bachelor's degree. In terms of higher education levels, we found that 3.1% of automotive service advisors have master's degrees. Even though some automotive service advisors have a college degree, it's possible to become one with only a high school degree or GED.

Automotive Service Advisor Career Paths

Average Salary for an Automotive Service Advisor

Automotive Service Advisors in America make an average salary of $44,596 per year or $21 per hour. The top 10 percent makes over $63,000 per year, while the bottom 10 percent under $31,000 per year.
Average Automotive Service Advisor Salary
$44,596 Yearly
$21.44 hourly
$31,000
10 %
$44,000
Median
$63,000
90 %

What Am I Worth?

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How To Become an Automotive Service Advisor
How To Become an Automotive Service Advisor Career Overview

States With The Most Automotive Service Advisor Jobs

Mouse over a state to see the number of active automotive service advisor jobs in each state. The darker areas on the map show where automotive service advisors earn the highest salaries across all 50 states.

Average Salary: Job Openings:

Number Of Automotive Service Advisor Jobs By State

RankStateNumber of JobsAverage Salary
1California3,294$54,887
2Florida3,198$51,345
3Texas2,627$50,934
4New York2,287$44,536
5Illinois2,241$52,982
6Georgia1,672$47,535
7Pennsylvania1,518$45,725
8New Jersey1,400$46,222
9Massachusetts1,392$55,741
10Michigan1,355$49,386
11Wisconsin1,248$50,567
12Ohio1,246$44,169
13North Carolina1,152$43,873
14Virginia1,117$45,384
15Indiana1,005$43,106
16Arizona938$46,599
17Minnesota900$48,543
18Colorado853$41,881
19Connecticut826$43,750
20Maryland823$48,189
21Tennessee814$42,308
22Washington785$43,990
23Missouri760$45,928
24Alabama647$40,140
25Louisiana631$40,900
26Kentucky631$36,022
27Iowa530$41,964
28Utah505$39,469
29South Carolina449$48,103
30Oregon319$47,063
31Kansas317$36,953
32Mississippi299$30,776
33Arkansas294$39,738
34New Hampshire287$39,155
35Maine258$35,695
36Delaware242$50,596
37Oklahoma242$38,194
38Nebraska225$40,985
39Nevada220$38,600
40New Mexico203$34,631
41Rhode Island198$49,731
42Idaho198$36,625
43West Virginia180$40,008
44North Dakota143$40,649
45Vermont136$42,713
46Hawaii120$46,976
47Alaska90$51,633
48Wyoming88$41,064
49South Dakota87$33,691
50Montana76$36,283

Automotive Service Advisor Education

Automotive Service Advisor Majors

23.9 %

Automotive Service Advisor Degrees

Associate

30.8 %

High School Diploma

29.1 %

Bachelors

26.7 %

Top Skills For an Automotive Service Advisor

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 36.1% of automotive service advisors listed customer service on their resume, but soft skills such as communication skills and computer skills are important as well.

Choose From 10+ Customizable Automotive Service Advisor Resume templates

Zippia allows you to choose from different easy-to-use Automotive Service Advisor templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Automotive Service Advisor resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

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Automotive Service Advisor Resume
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Automotive Service Advisor Resume
Automotive Service Advisor Resume

Automotive Service Advisor Demographics

Automotive Service Advisor Gender Distribution

Male
Male
80%
Female
Female
20%

After extensive research and analysis, Zippia's data science team found that:

  • Among automotive service advisors, 19.7% of them are women, while 80.3% are men.

  • The most common race/ethnicity among automotive service advisors is White, which makes up 60.9% of all automotive service advisors.

  • The most common foreign language among automotive service advisors is Spanish at 58.3%.

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Best States For an Automotive Service Advisor

Some places are better than others when it comes to starting a career as an automotive service advisor. The best states for people in this position are Massachusetts, California, Illinois, and Alaska. Automotive service advisors make the most in Massachusetts with an average salary of $55,741. Whereas in California and Illinois, they would average $54,887 and $52,982, respectively. While automotive service advisors would only make an average of $51,633 in Alaska, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. Illinois

Total Automotive Service Advisor Jobs:
2,241
Highest 10% Earn:
$69,000
Location Quotient:
1.3

2. Wisconsin

Total Automotive Service Advisor Jobs:
1,248
Highest 10% Earn:
$66,000
Location Quotient:
1.56

3. Massachusetts

Total Automotive Service Advisor Jobs:
1,392
Highest 10% Earn:
$78,000
Location Quotient:
1.05
Full List Of Best States For Automotive Service Advisors

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Top Automotive Service Advisor Employers

Most Common Employers For Automotive Service Advisor

RankCompanyAverage SalaryHourly RateJob Openings
1Plaza Auto Mall$55,459$26.663
2Reliable Chevrolet$50,877$24.463
3Asbury Automotive Group$50,452$24.263
4Schomp Automotive Group$50,246$24.166
5Lou Bachrodt Chevy$49,431$23.763
6Team Toyota Auto Group$48,720$23.423
7Byrider$47,901$23.035
8Metro Honda$46,912$22.553
9AutoNation$41,771$20.0811
10Dodge$41,097$19.763