Automotive service advisor entry level jobs - 138 jobs
Automotive Service Advisor- Masters of our Craft
ER Autocare
Plain City, OH
Job Description
Are you a dependable, detail-oriented professional who loves helping people and keeping things running smoothly?
Join ER Autocare as a Full-Time AutomotiveServiceAdvisor and become part of a collaborative, reputable team that takes pride in doing things the right way. In this onsite role in Columbus, Ohio, you'll enjoy a structured schedule (Monday-Friday, 7:00 am-5:30 pm) and a competitive pay range of $60,000-$90,000, along with outstanding benefits and a balanced work-life rhythm.
At ER Autocare, relationships come first. You'll be the friendly, trusted point of contact for our customers - someone who listens carefully, communicates clearly, and follows through with professionalism. By coordinating between our service team and our customers, you'll ensure every vehicle is cared for and every client feels valued.
Why you'll love working here:
Supportive, team-oriented culture with leaders who value integrity and communication.
Competitive pay plus Medical, Dental, Vision, Life Insurance, Paid Time Off, 401(k), Short & Long-Term Disability.
A consistent, predictable schedule in a professional environment.
The satisfaction of helping people solve real problems while keeping their vehicles safe and reliable.
About ER Autocare
We're a well-established, locally owned automotive repair company with 4 locations throughout the Columbus area. Our mission is to set the standard for an upscale auto repair experience, combining craftsmanship, transparency, and genuine care for our customers and team members.
A day in the life of a ServiceAdvisor:
Welcome customers warmly and gather details about their vehicle concerns.
Communicate clearly with our technicians and customers to ensure smooth workflow and timely updates.
Organize and track service details with precision, keeping every job on schedule.
Help customers make informed decisions with empathy and transparency.
You may be a great fit if you:
Take pride in being organized, reliable, and consistent in your work.
Enjoy helping others and being part of a supportive team.
Communicate with professionalism and a customer-first mindset.
Have experience in sales or customer service and value doing things with integrity and care.
Your next step:
If you're looking for a stable and fulfilling role where you can make a difference every day, we'd love to hear from you. Apply today and join ER Autocare!
$60k-90k yearly 7d ago
Looking for a job?
Let Zippia find it for you.
Automotive Service Advisor
Byers Imports
Columbus, OH
At Byers Automotive, we strive to make every customer a customer for life. As a family owned and operated business since 1897, we know happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Byers Automotive is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.
Benefits
Medical, Dental & Vision
Flexible Spending Accounts
Short & Long Term Disability
Life Insurance
401K Plan + Company Match
Vacation Pay
Paid Holidays
Growth opportunities
Paid Training
Employee vehicle purchase plans
Family owned and operated
Long term job security
Health and wellness
Flexible Work Schedule
Discounts on products and services
Byers is an Equal Opportunity Employer conducting business in a drug free work environment.
Responsibilities
Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
Ensures that the daily inventory of technicians' time is consistently sold to service customers.
Distribute work between technicians efficiently
Qualifications
Organized and friendly personality
Demonstrated ability to manage others
Time management skills
Fantastic communication skills with your customers
Professional, well-groomed personal appearance.
Clean driving record
Willing to submit to a pre-employment background check & drug screen
$36k-53k yearly est. Auto-Apply 40d ago
Experienced Automotive Service Advisor
Germain Honda of Dublin
Dublin, OH
Germain Honda of Dublin
Experienced AutomotiveServiceAdvisor
Dublin, OH
At Germain, our mission is to attract, develop and retain exceptional people to deliver an outstanding experience that creates loyalty beyond reason, one customer at a time.
As a ServiceAdvisor, you will own the customer experience in the service lane and are the first point of contact for the client as it relates to their vehicle status, repairs and diagnostics. Well-versed in product offerings, inventory needs, technician scheduling and customer service.
Responsibilities:
Answer service calls, set and confirm appointments
Write repair orders
Act as a liaison between the technician and customer
Assist your client through the service process.
Collaborate with various team members for loaner availability, proper warranty processing and disclosure
Qualifications:
At least 2 years of experience
Strong record of positive customer satisfaction results
Organized and friendly personality
Fantastic communication skills with your customers
Professional personal appearance
Team oriented and self-motivated
Able to work with little supervision
Clean driving record
Germain Offers:
Comprehensive Coverage & Health, Dental and Vision Insurance
401(k) Savings Plan with Employer Match
Paid Vacation/Company Holidays
Competitive Wage Plans
Ongoing Professional Development and Internal Promotions
Company Outings and Activities
Employee Discounts
Whether you're an industry veteran or looking to begin your career in the exciting, fast-paced world of automotive retail, we'll provide you with the tools, training, and opportunities to help you succeed.
For immediate consideration, visit us at
GermainCareers.com
.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
LP
$36k-53k yearly est. Auto-Apply 60d+ ago
Automotive Service Advisor - The Wyler Collection, Dublin, Ohio
Jeff Wyler Automotive Family 4.5
Dublin, OH
Build Your Career Where Excellence Is the Standard AutomotiveServiceAdvisors The Wyler Collection | Dublin, Ohio
At The Wyler Collection, we don't just sell extraordinary automobiles-we deliver an ownership experience defined by trust, precision, and world-class service. Our Dublin, Ohio campus represents the pinnacle of ultra-luxury automotive retail, and we are expanding our team of ServiceAdvisors who take pride in setting the standard for exceptional customer care.
Whether you're an experienced advisor or a motivated professional ready to elevate your career, this is an opportunity to work in a culture built on performance, recognition, and excellence.
Why ServiceAdvisors Choose The Wyler Collection
• A Culture of Performance
We believe great advisors thrive with the right support. Our ServiceAdvisors are empowered with training, tools, and leadership that allow them to perform at the highest level while delivering an exceptional client experience.
• Employee Recognition & Respect
Your professionalism matters here. We recognize achievement, reward dedication, and treat our advisors as trusted professionals-not just sales figures.
• Customer Experience Excellence
Our clients expect more than service-they expect confidence, transparency, and care. You'll be the face of that experience, building lasting relationships through clear communication and thoughtful guidance.
• Career Growth at an Elite Campus
Work in a state-of-the-art facility alongside top industry talent, representing some of the world's most prestigious automotive brands in an environment that values long-term career development.
Qualifications
Who We're Looking For
• ServiceAdvisors of all experience levels
• Professionals who value integrity, accountability, and teamwork
• Individuals who excel in communication and relationship-building
• People who want more than a job-who want a career with purpose and prestige
If you're driven to deliver excellence, to work among the best, and to be recognized for the experience you create, The Wyler Collection is where your next chapter begins.
Join a dealership where your voice matters, your growth is supported, and excellence is the expectation.
$38k-48k yearly est. 1d ago
Heavy Duty Fleet Repair Service Writer
Alpha Automotive 4.3
Columbus, OH
Alpha Automotive is looking for an Heavy Duty Fleet Repair Service Writer to join our rapidly growing team!
Here at Alpha Automotive, we pride ourselves on providing the best service possible for our customers by being an alternative to large, impersonal dealerships and providing them with an elevated level of personalized service each and every time.
We are now hiring for ALL of our locations: Stealth Auto Recovery, Excite Towing, Wayne's Auto Powell, Wayne's Auto Schrock, Wayne's Auto Westerville, Mann's Expedite Service, H.I.N.T., Excite Collision Repair, and Ernie's Auto Repair!
As a Heavy Duty Fleet Repair Service Writer, a typical day may include the following:
Acting as a liaison between customers and technicians to ensure smooth communication and accurate repair completion.
Creating detailed work orders for heavy-duty fleet vehicles based on customer concerns and technician input.
Scheduling maintenance and repair services, prioritizing urgent fleet needs to minimize downtime.
Providing repair estimates for parts and labor, obtaining customer approvals, and keeping them informed about progress and any changes.
Ordering necessary parts and coordinating with suppliers to ensure timely repairs.
Maintaining accurate records of service history for individual vehicles and fleet accounts.
This career may be for you if:
You enjoy working with people and solving problems.
You have a passion for the heavy-duty vehicle or fleet service industry and thrive in a collaborative, fast-paced environment.
You are detail-oriented and love ensuring customers receive exceptional service.
Benefits include:
Training & competitive pay.
Dental, vision, life & disability insurance.
Paid time off after a year of service.
View all jobs at this company
$31k-39k yearly est. 11d ago
Customer Service Advisor- 809
Tupeloms
Columbus, OH
Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest!
We are now hiring Customer ServiceAdvisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle.
Benefits:
Opportunity to increase your payrate within your first 60 days of employment!
Paid training plus bonus incentives for completing training.
Cross-training across multiple roles, increasing your earning potential.
Career paths that offer limitless growth opportunities (in Automotive and Management)!
Safety focused work environment to always keep you and our customers safe!
Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! *
Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! *
For full time employees
PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred.
Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required.
See full job description below!
**
Job Summary
The Customer ServiceAdvisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotiveservices. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit!
Job Responsibilities:
Greet and escort guests from their vehicles as you review their requests.
Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training.
Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings.
Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction.
Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires.
Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals.
Other duties as assigned by management.
Requirements:
Proven face-to-face customer service or sales experience.
Ability to perform the responsibilities of the job.
Able to stand for an extended period.
Ability to bend, stoop, reach, crawl, and climb stairs.
Ability to lift over 50 pounds.
Comfortable working in an enclosed and/or semi-outdoor environment.
Authorized to work in the US without sponsorship.
Qualifications:
Valid Driver's License preferred.
Excellent customer service and communication skills.
Keen listening and reasoning skills to capture guests' product needs.
Confident in overcoming objections and not afraid of rejection.
An energetic and positive attitude that is welcoming to guests.
Ability to work well in a team environment.
Dedication to following safety policies and procedures.
Willingness to undergo on the job training and a growth mindset.
Ability to work in a fast-paced environment while multi-tasking.
Benefits:
Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine*
Employer Funded Basic Life & Accidental Death Dismemberment*
Bonus structure for JLU Module completions within set timeframes.
Employee discount on parts and services
Additional benefits available:
*
Dental Plan and/or Vision Plan*
Life & Accidental Death Dismemberment and/or Accident*
Short-Term and Long-Term Disability*
Critical Illness and/or Cancer and/or Hospital Indemnity*
Flexible Spending Account (FSA) and/or Dependent Care FSA*
Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance
Full-time employees only
$28k-35k yearly est. 3d ago
Service Advisor
Freedomroads
Sunbury, OH
Camping World is seeking a ServiceAdvisor to join our growing team. This is a commission-based role with uncapped commissions. Successful team members can earn $75,000 or more annually based on performance.
As a ServiceAdvisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep customers apprised of work progress.
What You'll Do:
Determine specialized product needs and services by working directly with customers
Suggest add-on sales to increase average transactions
Provide price estimates for designated installations prior to scheduling appointments
Keep customers apprised of work progress
What You'll Need to Have for the Role:
A minimum of one year of service experience is preferred
Previous RV product or camping lifestyle
Ability to work daily on a computer and perform internet searches as needed
Excellent organization and follow up skills are required
The ability to follow department procedures and policies
Valid driver's license preferred
May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices
Prolonged periods of standing, stooping, crawling, and bending
General Compensation Disclosure
The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $50,000 - $75,000 or more.
In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: ******************************
We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.
$50k-75k yearly Auto-Apply 18d ago
Customer Service Advisor - Migrant Help
Maximus 4.3
Columbus, OH
Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer ServiceAdvisor to join our team.
This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered.
This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance.
12pm - 8pm
1pm - 9pm
2pm - 10pm.
Start date: Monday 19th January 2026.
This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer ServiceAdvisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives.
1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
2. Identify and address safeguarding concerns promptly and effectively.
3. Meet customer service standards and performance goals.
4. Respond to difficult and sensitive cases with empathy, patience, and resilience.
5. Deliver information services across multiple channels (telephone, online, email, and live chat).
6. Resolve service user issues proactively, calmly, and professionally.
7. Offer guidance, tailored recommendations, and signposting to Service Users.
8. Follow established processes and adjust to evolving procedures.
9. Manage confidential information with strict adherence to data protection standards.
10. Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
• Experience performing under pressure and handling demanding situations whilst staying calm and patient.
• Experience maintaining high levels of accuracy and attention to detail in all tasks.
• Experience collaborating with diverse teams to achieve common goals.
• Ability to solve complex problems and deliver solutions in a timely manner.
• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained.
• Ability to resolve conflict, ensuring a positive outcome.
• Ability to work independently, demonstrating initiative and good decision-making skills.
• Strong written English skills to accurately input and record service user information.
Desirable
• Experience working with service users with additional needs and adapting to unique requirements.
• Awareness of mental health issues and a passion for further learning and development in this area.
Individual Competencies
• Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks.
• Ability to listen and engage with service users, understanding their needs and replying appropriately.
• Ability to show empathy towards other's experiences and emotions.
• Clear, effective and engaging communication skills with service users.
• A positive approach to fostering an encouraging environment for colleagues and service users.
• Proficient using a variety of digital software applications, and openness to learning new technologies.
• Ability to prioritise time and tasks to meet deadlines and achieve objectives.
• An open approach to embracing diverse perspectives and adapting to new ideas and ways of working.
• Ability to adapt to changing environments and needs, being flexible and resilient in situations.
• Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards.
Desirable
• Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
25,185.00
Maximum Salary
£
25,185.00
$28k-33k yearly est. 1d ago
Service Advisor
Blue Compass RV
Delaware, OH
Start Your Adventure with Blue Compass RV - Now Hiring a Rockstar ServiceAdvisor! Are you passionate about helping people? Love the RV lifestyle or want to be part of an industry that's all about freedom, exploration, and adventure? At Blue Compass RV, we don't just sell RVs we help families create unforgettable memories. And now, we're looking for a ServiceAdvisor who's ready to take customer service to the next level.
Why You'll Love It Here:
At Blue Compass RV, we believe in growing people, not just careers. Whether you're experienced or eager to break into the RV world, we offer a fun, fast-paced environment where no two days are ever the same. We invest in YOU with top-notch training, strong leadership, and endless opportunity for advancement.
COMPENSATION: $50k-$60k
WHY BLUE COMPASS RV:
* Training and Development Programs
* Structured Career Path
* Medical, dental, vision, disability, FSAs, and life insurance
* Paid Time Off and paid holidays
* 401K
* Pet Insurance
* 5-day work week
* Gas Discount
* Employee Assistance Program
* Referral Program
* Legal Coverage
* Identity Theft Protection
* And so much more….
THE ROLE:
* Be the go-to guide for our service customers, delivering exceptional support with a smile
* Communicate with confidence - explaining repairs, services, and timelines in a clear, friendly way
* Coordinate with our talented technicians to keep RVs rolling and customers happy
* Juggle multiple tasks while keeping your cool (and maybe a cup of coffee)
* Keep service records accurate and up to date - because details matter!
* Be part of a team that's more like a family. We've got your back every step of the way.
WHAT WE ARE LOOKING FOR:
* People who love helping people - simple as that!
* A background in customer service, automotive, or RV is awesome, but not required
* Strong communication skills and a positive, can-do attitude
* Someone who thrives in a fast-moving, dynamic environment
* Computer skills and the ability to stay organized like a pro
TRAINING AND CAREER GROWTH: At Blue Compass RV, we offer training like no other in the industry. Whether you're just starting out or have years of experience, we're committed to helping you level up your skills and grow your career. We don't just train you-we invest in your future.
WHAT WE HAVE TO OFFER
Blue Compass RV based out of Fort Lauderdale is the fastest growing RV Company with more than 100+ RV dealerships across the country! We staff each dealership with the best people in the business. We are known for the great care we take with customers and associates alike. You are not just an employee with our company, you are family. We invest in our employees with our training and development programs and want to see you advance in your career with us.
Join the Blue Compass RV family and help us keep America's adventures rolling. Apply now and start your journey today! Blue Compass RV - Where your career hits the open road.
$50k-60k yearly 35d ago
Service Advisor
Blue Compass RV Columbus
Delaware, OH
Start Your Adventure with Blue Compass RV - Now Hiring a Rockstar ServiceAdvisor!
Are you passionate about helping people? Love the RV lifestyle or want to be part of an industry that's all about freedom, exploration, and adventure? At Blue Compass RV, we don't just sell RVs we help families create unforgettable memories. And now, we're looking for a ServiceAdvisor who's ready to take customer service to the next level.
Why You'll Love It Here:
At Blue Compass RV, we believe in
growing people, not just careers
. Whether you're experienced or eager to break into the RV world, we offer a fun, fast-paced environment where no two days are ever the same. We invest in YOU with top-notch training, strong leadership, and endless opportunity for advancement.
COMPENSATION: $50k-$60k
WHY BLUE COMPASS RV:
Training and Development Programs
Structured Career Path
Medical, dental, vision, disability, FSAs, and life insurance
Paid Time Off and paid holidays
401K
Pet Insurance
5-day work week
Gas Discount
Employee Assistance Program
Referral Program
Legal Coverage
Identity Theft Protection
And so much more….
THE ROLE:
Be the go-to guide for our service customers, delivering exceptional support with a smile
Communicate with confidence - explaining repairs, services, and timelines in a clear, friendly way
Coordinate with our talented technicians to keep RVs rolling and customers happy
Juggle multiple tasks while keeping your cool (and maybe a cup of coffee)
Keep service records accurate and up to date - because details matter!
Be part of a team that's more like a family. We've got your back every step of the way.
WHAT WE ARE LOOKING FOR:
People who
love helping people
- simple as that!
A background in customer service, automotive, or RV is awesome, but not required
Strong communication skills and a positive, can-do attitude
Someone who thrives in a fast-moving, dynamic environment
Computer skills and the ability to stay organized like a pro
TRAINING AND CAREER GROWTH: At Blue Compass RV, we offer training like no other in the industry. Whether you're just starting out or have years of experience, we're committed to helping you level up your skills and grow your career. We don't just train you-we invest in your future.
WHAT WE HAVE TO OFFER
Blue Compass RV based out of Fort Lauderdale is the fastest growing RV Company with more than 100+ RV dealerships across the country! We staff each dealership with the best people in the business. We are known for the great care we take with customers and associates alike. You are not just an employee with our company, you are family. We invest in our employees with our training and development programs and want to see you advance in your career with us.
Join the Blue Compass RV family and help us keep America's adventures rolling. Apply now and start your journey today!
Blue Compass RV - Where your career hits the open road.
$50k-60k yearly Auto-Apply 33d ago
Automotive Service Advisor
Ricart Automotive 4.1
Dublin, OH
Pay: $65,000-$110,000 per year (draw + commission) Commission guarantee during onboarding Schedule: Full-Time | Day shift | Saturday rotation
Why You'll Like This Job
If you enjoy helping customers, staying busy, and earning what you're worth, this role is for you. We're looking for a motivated AutomotiveServiceAdvisor to join a fast-paced, team-focused dealership service department.
No high-pressure sales - just excellent service and clear communication.
What You'll Do
Greet customers and check vehicles in for service
Listen to concerns and recommend needed maintenance and repairs
Communicate with technicians regarding vehicle status
Provide accurate estimates and timelines
Keep customers informed throughout the service process
Build long-term customer relationships
What We're Looking For
Customer service or advisor experience preferred
Automotiveserviceadvisor experience is a plus (but not required)
Strong communication and organization skills
Reliable attendance and professional attitude
Ability to multitask in a busy environment
Valid driver's license and ability to meet required MVR standards
What We Offer
$65,000-$110,000 annual earning potential
Commission guarantee during training
Paid training and onboarding support
Medical, dental, vision, and 401(k)
Paid time off and holidays
Employee discounts on vehicles and service
Career growth within a well-established dealership group
$39k-48k yearly est. Auto-Apply 5d ago
Automotive Service Advisor
Peterson Toyota of Sarasota 4.2
Columbus, OH
Germain Toyota of ColumbusAutomotiveServiceAdvisorColumbus, OH
At Germain, our mission is to attract, develop and retain exceptional people to deliver an outstanding experience that creates loyalty beyond reason, one customer at a time.
As a ServiceAdvisor, you will own the customer experience in the service lane and are the first point of contact for the client as it relates to their vehicle status, repairs and diagnostics. Well-versed in product offerings, inventory needs, technician scheduling and customer service.
Responsibilities:
Answer service calls, set and confirm appointments
Write repair orders
Act as a liaison between the technician and customer
Assist your client through the service process.
Collaborate with various team members for loaner availability, proper warranty processing and disclosure
Qualifications:
At least 2 years of experience
Strong record of positive customer satisfaction results
Organized and friendly personality
Fantastic communication skills with your customers
Professional personal appearance
Team oriented and self-motivated
Able to work with little supervision
Clean driving record
Germain Offers:
Comprehensive Coverage & Health, Dental and Vision Insurance
401(k) Savings Plan with Employer Match
Paid Vacation/Company Holidays
Competitive Wage Plans
Ongoing Professional Development and Internal Promotions
Company Outings and Activities
Employee Discounts
Whether you're an industry veteran or looking to begin your career in the exciting, fast-paced world of automotive retail, we'll provide you with the tools, training, and opportunities to help you succeed.
For immediate consideration, visit us at
GermainCareers.com
.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$39k-50k yearly est. Auto-Apply 60d+ ago
Express Lane Service Advisor - Volkswagen of Westerville
PHP Distribution 4.4
Westerville, OH
Benefits Overview: BENEFITS ELIGIBLE FIRST DAY OF EMPLOYMENT
Germain Automotive Partnership is proud to offer the following benefits for our employees:
Medical Insurance
Dental Insurance
Vision Insurance
Weekly Pay
Provided Uniforms
Air Conditioned Facilities
401K
Life Insurance
Parental Leave
Short and Long-term Disability Insurance
Paid time off
Employee Discounts
State of the art technology
Job Description:
The ServiceAdvisor is responsible for scheduling service work in the service department and for selling additional needed services to customers.
ServiceAdvisor Duties and Responsibilities:
Schedules service appointments. Obtains customer and vehicle data prior to arrival when possible.
Greets customers in a timely, friendly manner.
Provides a complete and accurate written cost estimate for labor and parts. Establishes "promised time".
Checks on the progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promise time, explain cost and time requirements in detail and gets proper authorization before any additional repairs are performed.
Maintain a Customer Satisfaction Index rating at least comparable to that of the manufacturer, zone, or branch average.
Advise customers on the care of their cars and the value of maintaining their vehicles in accordance with the manufacturer's specifications, using maintenance menus.
Maintains a dealership-prescribed standard for "hours per customer repair order written."
Understands and follows federal, state, and local regulations, such as those governing the disposal of hazardous wastes, OSHA right-to-know, etc.
Follows all company safety policies and procedures, and immediately reports any and all accidents to a manager or supervisor.
$29k-36k yearly est. 3d ago
Chrysler Service Advisor
Donwood Automotive
Rockbridge, OH
Don Wood Chrysler Dodge Jeep Ram is hiring a ServiceAdvisor! Our new Chrysler Store, conveniently located right off State Route 33 in scenic Rockbridge, Ohio, is seeking an individual to assist in writing repair orders, providing excellent customer service, and ensuring customer retention.
ServiceAdvisors will:
* Greet customers and assist them with any inquiries they may have
* Perform vehicle walk around inspections and document customer concerns to enable the Technician to properly diagnose and service the vehicle
* Consult with customer on applicable service specials
* Prioritize required services and be prepared to provide options upon request
* Document declines for services and ask for follow-up on future service considerations
* Keep customer informed on completion times, service expenses, and possible changes
* Remain involved with the delivery of the vehicle to customer upon completion to assure all customer concerns can be addressed
* Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
* Spend quality time building relationship with the customer.
* Know the product well enough to answer characteristic and operational questions regarding the customer's vehicle.
In order to be successful in the position, Applicants must:
* Possess a positive attitude with outgoing personality
* Must have understanding of Ford vehicles and of automotiveservice repair
* Must be willing to undergo a background check and pre-employment drug screen
* Must have a valid driver's license
* Previous Service Writer experience is preferred but not required
What you can expect from Don Wood Chrysler:
* Medical, Dental, Vision, Life, Accidental insurance
* Employer matched 401K
* Merit pay increases
* Holiday and Paid time off
$36k-66k yearly est. 60d+ ago
Chrysler Service Advisor
Don Wood, Inc.
Rockbridge, OH
Job Description
Don Wood Chrysler Dodge Jeep Ram is hiring a ServiceAdvisor!
Our new Chrysler Store, conveniently located right off State Route 33 in scenic Rockbridge, Ohio, is seeking an individual to assist in writing repair orders, providing excellent customer service, and ensuring customer retention.
ServiceAdvisors will:
- Greet customers and assist them with any inquiries they may have
-Perform vehicle walk around inspections and document customer concerns to enable the Technician to properly diagnose and service the vehicle
-Consult with customer on applicable service specials
-Prioritize required services and be prepared to provide options upon request
-Document declines for services and ask for follow-up on future service considerations
-Keep customer informed on completion times, service expenses, and possible changes
-Remain involved with the delivery of the vehicle to customer upon completion to assure all customer concerns can be addressed
-Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
-Spend quality time building relationship with the customer.
-Know the product well enough to answer characteristic and operational questions regarding the customer's vehicle.
In order to be successful in the position, Applicants must:
-Possess a positive attitude with outgoing personality
-Must have understanding of Ford vehicles and of automotiveservice repair
-Must be willing to undergo a background check and pre-employment drug screen
-Must have a valid driver's license
-Previous Service Writer experience is preferred but not required
What you can expect from Don Wood Chrysler:
-Medical, Dental, Vision, Life, Accidental insurance
-Employer matched 401K
-Merit pay increases
-Holiday and Paid time off
$36k-66k yearly est. 27d ago
Chrysler Service Advisor
Don Wood
Rockbridge, OH
Don Wood Chrysler Dodge Jeep Ram is hiring a ServiceAdvisor!
Our new Chrysler Store, conveniently located right off State Route 33 in scenic Rockbridge, Ohio, is seeking an individual to assist in writing repair orders, providing excellent customer service, and ensuring customer retention.
ServiceAdvisors will:
- Greet customers and assist them with any inquiries they may have
-Perform vehicle walk around inspections and document customer concerns to enable the Technician to properly diagnose and service the vehicle
-Consult with customer on applicable service specials
-Prioritize required services and be prepared to provide options upon request
-Document declines for services and ask for follow-up on future service considerations
-Keep customer informed on completion times, service expenses, and possible changes
-Remain involved with the delivery of the vehicle to customer upon completion to assure all customer concerns can be addressed
-Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
-Spend quality time building relationship with the customer.
-Know the product well enough to answer characteristic and operational questions regarding the customer's vehicle.
In order to be successful in the position, Applicants must:
-Possess a positive attitude with outgoing personality
-Must have understanding of Ford vehicles and of automotiveservice repair
-Must be willing to undergo a background check and pre-employment drug screen
-Must have a valid driver's license
-Previous Service Writer experience is preferred but not required
What you can expect from Don Wood Chrysler:
-Medical, Dental, Vision, Life, Accidental insurance
-Employer matched 401K
-Merit pay increases
-Holiday and Paid time off
$36k-66k yearly est. 60d+ ago
Automotive Customer Service Advisor
Hugh White Chevy Buick Nissan Lancaster
Lancaster, OH
If you believe Customer Service is a true craft -- one built on charisma, communication and thorough product knowledge - we want to talk to you! Our Customer Service Managers are responsible for building strong customer relationship and selling the technicians' time. They greet and consult customers on service needs, perform a thorough vehicle walk around inspection as part of the write-up, sell and up-sell services by emphasizing value, and take ownership of the customers experience by carrying out those additional assignments that allow the dealership to leave an impressionable experience with the customer. The candidate will also be responsible for dispatching work with the insight from the shop foreman, assist in warranty tracking and submissions, assisting in customer service, and providing support to the serviceadvisors.
Previous automotiveservice experience is a plus, but NOT a requirement.
Who We Are
At Hugh White Chevy Lancaster, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Hugh White Chevy Buick Lancaster is absolutely critical to its success and we're always looking for smart, engaging, creative and dynamic people who want to join a team where they matter.
Our goal is to exceed a client's total expectation when they arrive at our dealership, so we realize we must first provide that level of investment to our employees through continual training, career development and opportunities for growth. Your professional development is one of our top priorities. That's why we're proud to offer our staff members a comprehensive benefits package, competitive compensation plans, and abounding avenues to grow your career with us!
What We Offer
Medical, Dental, and Vision Insurance
Life Insurance
401(k) Savings Plan with 4% Employer Match
Paid Vacation
6 Company Holidays
Continuing education and training paid by dealership
Ongoing Professional Development
Employee Discounts
Closed on Sunday
Legacy Company (over 100 years in business)
Employee Pot-Lucks, Luncheons, and Team Activities
Tight-Knit and Inclusive Culture
Internal Career Progression and Promotions
Custom and Competitive Wage Plans
Long-Term Job Security
Responsibilities
Provide excellent customer service from intake to release of vehicle, and perform any additional follow up
Listen carefully to customer descriptions and relay to technician who will then assess the vehicle to determine the best repair plan
Advise the customer on the auto repairs that you recommend and offer a pricing quote
Answer detailed questions about services performed and price information
Provide updates to customers as their work is completed
Qualifications
ADP/CDK Experience preferred, but not required
Previous dealership experience preferred, but not required
Customer minded attitude
Eye for detail
Excellent customer service skills and basic computer competencies
Positive, friendly attitude, along with an eagerness to improve
Enjoy working in a dynamic environment
Teammate with ability to collaborate with others effectively
Ability to learn new technology
Valid driver's license and clean driving record
Willing to submit to pre-employment drug screen and background check
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$27k-35k yearly est. Auto-Apply 60d+ ago
Service Writer
Auto Systems Centers (Midas
Chillicothe, OH
Job DescriptionAuto Systems Centers is an Employee owned company (ESOP) and is also the worlds largest Midas Franchisee in the Midas chain. Every Team member receives company stock (after first full fiscal year) every year; HUGE!!! Our company culture is all about taking care of our Teams (people) so they can take care of our customers (Take care of People and People will take care of you)
Our Goal is to make every Team member feel "Valued" and carry out their "Purpose" each and every day.
Our Management style is "Servant Leadership", Serving our Teams and Leadership Development so we can better Serve our Customers. We Model/Live this in everything we do.
Midas has a rich history and an iconic name in automotive maintenance, repair and tire industry as a company that is both progressive and cutting edge.
We are about "TEAM":
Our Team member benefits include:
5-day work week; Family Friendly hours for our Team
No Sundays and everyone is on a 5 Day work week.
Paid Holidays
Paid Time Off after 6 Months
Health, Dental, Vision, Prescription & Life Insurance
401K with Matching Funds (Dollar to Dollar match)
Advancement Opportunities
Employee tool purchase program
Great Weekly Pay
We cover uniform expenses.
We are looking for people that have a Great Attitude, Great Attendance and want to be a part of a winning Team!
$31k-50k yearly est. 17d ago
service writer
Specialty RV Sales
Lancaster, OH
Job Description
ServiceAdvisor - Automotive
We need a ServiceAdvisor who is an expert in the art and science of customer service. Must be able to greet guests, schedule appointments and act as a liaison between customers and service techs. If you can make customers feel welcome and confident that their needs are being met, then our dealership may be your next career home. Put your people skills to work for us and find out more now.
Job Responsibilities
Greet service department customers promptly and courteously-attitude is everything!
Listen to customers and clearly translate repair needs to techs
Upsell additional services using low pressure, high integrity methods
Provide accurate repair/maintenance estimates
Adhere to policies on vehicle care and operation
Follow up on each repair and keep customers informed of progress
Sell and manage extended warranties
Inspect repair quality and ensure all work is complete
Notify customers when vehicles are ready for pick up
Review and explain repairs and associated costs with customers
Handle minor customer concerns and complaints
Keep Service Manager informed of all problems and potential problems
Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards
We offer terrific benefits which include:
Generous pay plan! Tell us about your experience at your interview!
Performance Bonuses!
Bi-weekly Pay Period
Excellent, Ongoing Training is Provided!
Opportunity for long term employment and growth
Medical, Dental and Vision Insurance
Disability Insurance
401(k) Retirement Plan
5-day work week, closed on Sundays!
About Us
Specialty RV, Tractor & Marine has been serving the mid-Ohio communities of Lancaster and surrounding areas for the last 19 years! We are a family-owned dealership and believe culture makes a difference! We strive to build lasting relationships with our employees, customers, and the community
We are an Equal Opportunity Employer -
All qualified applicants considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.
$31k-51k yearly est. 24d ago
Service Writer
Apple Farm Service 3.9
Mechanicsburg, OH
Apple Farm Service is looking for an organized and enthusiastic Service Writer to join their team. The Service Writer is responsible for scheduling our team of service technicians and properly billing our customers for completed work. This rewarding position requires a high level of organization, time management, and customer service. Apple Farm Service prides themselves on their award-winning service department and is looking for a candidate to maintain their superior level of service that their customers have come to expect.
Responsibilities:
• Take customer phone calls
• Convert phone calls and in-store customer visits into work orders in the dealer business system
• Assign service technicians to work orders
• Track communication from the service technicians as notes to the work orders
• Open and close work orders with correct information to create precise billing totals
• Great customers and phone calls with friendly and positive customer service
• Check with service technicians on progress of repairs
• Discuss problems and issues with customers to help the service technicians diagnose the problem
Pay:
• Pay based on experience and work ethic.
• Time and a half paid for any hours worked over 40 hr/wk.
• Raises offered based on performance and time spent within the company
Benefits (available after 90 days):
• Medical, Dental, Vision, and Life insurance
• HSA with Free Contributions
• Paid time off/Paid Holidays
• Matching 401k program
• Uniform Services
• Tuition and Training Reimbursements available
Company Culture
• Family-owned business with direct communication from the owner
• Customer focused business, partnering with each customer on their behalf
• Belief in hard work ethic and teamwork to assist each customer
• Understanding on flexible schedules on family events and emergencies
• Belief in customer satisfaction over efficiencies or gross profit
About Apple Farm Service:
Apple Farm Service is a family-owned company with the core values that every employee is treated like family. Our commitment to our employees helps turn most jobs into fulfilling careers. We are the area's leader as the Ag and Construction Specialists, with five locations in West Central Ohio and East Central Indiana. We carry dozens of brands such as Case IH, New Holland, Kinze, Kioti, and many more.
If you feel that you would be a great fit for our Service Writer role, we want to hear from you! Apply today.