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Automotive service advisor entry level jobs - 138 jobs

  • Automotive Service Advisor- Masters of our Craft

    ER Autocare

    Plain City, OH

    Job Description Are you a dependable, detail-oriented professional who loves helping people and keeping things running smoothly? Join ER Autocare as a Full-Time Automotive Service Advisor and become part of a collaborative, reputable team that takes pride in doing things the right way. In this onsite role in Columbus, Ohio, you'll enjoy a structured schedule (Monday-Friday, 7:00 am-5:30 pm) and a competitive pay range of $60,000-$90,000, along with outstanding benefits and a balanced work-life rhythm. At ER Autocare, relationships come first. You'll be the friendly, trusted point of contact for our customers - someone who listens carefully, communicates clearly, and follows through with professionalism. By coordinating between our service team and our customers, you'll ensure every vehicle is cared for and every client feels valued. Why you'll love working here: Supportive, team-oriented culture with leaders who value integrity and communication. Competitive pay plus Medical, Dental, Vision, Life Insurance, Paid Time Off, 401(k), Short & Long-Term Disability. A consistent, predictable schedule in a professional environment. The satisfaction of helping people solve real problems while keeping their vehicles safe and reliable. About ER Autocare We're a well-established, locally owned automotive repair company with 4 locations throughout the Columbus area. Our mission is to set the standard for an upscale auto repair experience, combining craftsmanship, transparency, and genuine care for our customers and team members. A day in the life of a Service Advisor: Welcome customers warmly and gather details about their vehicle concerns. Communicate clearly with our technicians and customers to ensure smooth workflow and timely updates. Organize and track service details with precision, keeping every job on schedule. Help customers make informed decisions with empathy and transparency. You may be a great fit if you: Take pride in being organized, reliable, and consistent in your work. Enjoy helping others and being part of a supportive team. Communicate with professionalism and a customer-first mindset. Have experience in sales or customer service and value doing things with integrity and care. Your next step: If you're looking for a stable and fulfilling role where you can make a difference every day, we'd love to hear from you. Apply today and join ER Autocare!
    $60k-90k yearly 7d ago
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  • Automotive Service Advisor

    Byers Imports

    Columbus, OH

    At Byers Automotive, we strive to make every customer a customer for life. As a family owned and operated business since 1897, we know happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Byers Automotive is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years. Benefits Medical, Dental & Vision Flexible Spending Accounts Short & Long Term Disability Life Insurance 401K Plan + Company Match Vacation Pay Paid Holidays Growth opportunities Paid Training Employee vehicle purchase plans Family owned and operated Long term job security Health and wellness Flexible Work Schedule Discounts on products and services Byers is an Equal Opportunity Employer conducting business in a drug free work environment. Responsibilities Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service. Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer. Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled Ensures that the daily inventory of technicians' time is consistently sold to service customers. Distribute work between technicians efficiently Qualifications Organized and friendly personality Demonstrated ability to manage others Time management skills Fantastic communication skills with your customers Professional, well-groomed personal appearance. Clean driving record Willing to submit to a pre-employment background check & drug screen
    $36k-53k yearly est. Auto-Apply 40d ago
  • Experienced Automotive Service Advisor

    Germain Honda of Dublin

    Dublin, OH

    Germain Honda of Dublin Experienced Automotive Service Advisor Dublin, OH At Germain, our mission is to attract, develop and retain exceptional people to deliver an outstanding experience that creates loyalty beyond reason, one customer at a time. As a Service Advisor, you will own the customer experience in the service lane and are the first point of contact for the client as it relates to their vehicle status, repairs and diagnostics. Well-versed in product offerings, inventory needs, technician scheduling and customer service. Responsibilities: Answer service calls, set and confirm appointments Write repair orders Act as a liaison between the technician and customer Assist your client through the service process. Collaborate with various team members for loaner availability, proper warranty processing and disclosure Qualifications: At least 2 years of experience Strong record of positive customer satisfaction results Organized and friendly personality Fantastic communication skills with your customers Professional personal appearance Team oriented and self-motivated Able to work with little supervision Clean driving record Germain Offers: Comprehensive Coverage & Health, Dental and Vision Insurance 401(k) Savings Plan with Employer Match Paid Vacation/Company Holidays Competitive Wage Plans Ongoing Professional Development and Internal Promotions Company Outings and Activities Employee Discounts Whether you're an industry veteran or looking to begin your career in the exciting, fast-paced world of automotive retail, we'll provide you with the tools, training, and opportunities to help you succeed. For immediate consideration, visit us at GermainCareers.com . We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. LP
    $36k-53k yearly est. Auto-Apply 60d+ ago
  • Automotive Service Advisor - The Wyler Collection, Dublin, Ohio

    Jeff Wyler Automotive Family 4.5company rating

    Dublin, OH

    Build Your Career Where Excellence Is the Standard Automotive Service Advisors The Wyler Collection | Dublin, Ohio At The Wyler Collection, we don't just sell extraordinary automobiles-we deliver an ownership experience defined by trust, precision, and world-class service. Our Dublin, Ohio campus represents the pinnacle of ultra-luxury automotive retail, and we are expanding our team of Service Advisors who take pride in setting the standard for exceptional customer care. Whether you're an experienced advisor or a motivated professional ready to elevate your career, this is an opportunity to work in a culture built on performance, recognition, and excellence. Why Service Advisors Choose The Wyler Collection • A Culture of Performance We believe great advisors thrive with the right support. Our Service Advisors are empowered with training, tools, and leadership that allow them to perform at the highest level while delivering an exceptional client experience. • Employee Recognition & Respect Your professionalism matters here. We recognize achievement, reward dedication, and treat our advisors as trusted professionals-not just sales figures. • Customer Experience Excellence Our clients expect more than service-they expect confidence, transparency, and care. You'll be the face of that experience, building lasting relationships through clear communication and thoughtful guidance. • Career Growth at an Elite Campus Work in a state-of-the-art facility alongside top industry talent, representing some of the world's most prestigious automotive brands in an environment that values long-term career development. Qualifications Who We're Looking For • Service Advisors of all experience levels • Professionals who value integrity, accountability, and teamwork • Individuals who excel in communication and relationship-building • People who want more than a job-who want a career with purpose and prestige If you're driven to deliver excellence, to work among the best, and to be recognized for the experience you create, The Wyler Collection is where your next chapter begins. Join a dealership where your voice matters, your growth is supported, and excellence is the expectation.
    $38k-48k yearly est. 1d ago
  • Heavy Duty Fleet Repair Service Writer

    Alpha Automotive 4.3company rating

    Columbus, OH

    Alpha Automotive is looking for an Heavy Duty Fleet Repair Service Writer to join our rapidly growing team! Here at Alpha Automotive, we pride ourselves on providing the best service possible for our customers by being an alternative to large, impersonal dealerships and providing them with an elevated level of personalized service each and every time. We are now hiring for ALL of our locations: Stealth Auto Recovery, Excite Towing, Wayne's Auto Powell, Wayne's Auto Schrock, Wayne's Auto Westerville, Mann's Expedite Service, H.I.N.T., Excite Collision Repair, and Ernie's Auto Repair! As a Heavy Duty Fleet Repair Service Writer, a typical day may include the following: Acting as a liaison between customers and technicians to ensure smooth communication and accurate repair completion. Creating detailed work orders for heavy-duty fleet vehicles based on customer concerns and technician input. Scheduling maintenance and repair services, prioritizing urgent fleet needs to minimize downtime. Providing repair estimates for parts and labor, obtaining customer approvals, and keeping them informed about progress and any changes. Ordering necessary parts and coordinating with suppliers to ensure timely repairs. Maintaining accurate records of service history for individual vehicles and fleet accounts. This career may be for you if: You enjoy working with people and solving problems. You have a passion for the heavy-duty vehicle or fleet service industry and thrive in a collaborative, fast-paced environment. You are detail-oriented and love ensuring customers receive exceptional service. Benefits include: Training & competitive pay. Dental, vision, life & disability insurance. Paid time off after a year of service. View all jobs at this company
    $31k-39k yearly est. 11d ago
  • Customer Service Advisor- 809

    Tupeloms

    Columbus, OH

    Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest! We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle. Benefits: Opportunity to increase your payrate within your first 60 days of employment! Paid training plus bonus incentives for completing training. Cross-training across multiple roles, increasing your earning potential. Career paths that offer limitless growth opportunities (in Automotive and Management)! Safety focused work environment to always keep you and our customers safe! Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! * Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! * For full time employees PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred. Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required. See full job description below! ** Job Summary The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit! Job Responsibilities: Greet and escort guests from their vehicles as you review their requests. Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training. Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings. Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction. Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires. Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals. Other duties as assigned by management. Requirements: Proven face-to-face customer service or sales experience. Ability to perform the responsibilities of the job. Able to stand for an extended period. Ability to bend, stoop, reach, crawl, and climb stairs. Ability to lift over 50 pounds. Comfortable working in an enclosed and/or semi-outdoor environment. Authorized to work in the US without sponsorship. Qualifications: Valid Driver's License preferred. Excellent customer service and communication skills. Keen listening and reasoning skills to capture guests' product needs. Confident in overcoming objections and not afraid of rejection. An energetic and positive attitude that is welcoming to guests. Ability to work well in a team environment. Dedication to following safety policies and procedures. Willingness to undergo on the job training and a growth mindset. Ability to work in a fast-paced environment while multi-tasking. Benefits: Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine* Employer Funded Basic Life & Accidental Death Dismemberment* Bonus structure for JLU Module completions within set timeframes. Employee discount on parts and services Additional benefits available: * Dental Plan and/or Vision Plan* Life & Accidental Death Dismemberment and/or Accident* Short-Term and Long-Term Disability* Critical Illness and/or Cancer and/or Hospital Indemnity* Flexible Spending Account (FSA) and/or Dependent Care FSA* Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance Full-time employees only
    $28k-35k yearly est. 3d ago
  • Service Advisor

    Freedomroads

    Sunbury, OH

    Camping World is seeking a Service Advisor to join our growing team. This is a commission-based role with uncapped commissions. Successful team members can earn $75,000 or more annually based on performance. As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep customers apprised of work progress. What You'll Do: Determine specialized product needs and services by working directly with customers Suggest add-on sales to increase average transactions Provide price estimates for designated installations prior to scheduling appointments Keep customers apprised of work progress What You'll Need to Have for the Role: A minimum of one year of service experience is preferred Previous RV product or camping lifestyle Ability to work daily on a computer and perform internet searches as needed Excellent organization and follow up skills are required The ability to follow department procedures and policies Valid driver's license preferred May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices Prolonged periods of standing, stooping, crawling, and bending General Compensation Disclosure The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $50,000 - $75,000 or more. In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: ****************************** We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.
    $50k-75k yearly Auto-Apply 18d ago
  • Customer Service Advisor - Migrant Help

    Maximus 4.3company rating

    Columbus, OH

    Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team. This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered. This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance. 12pm - 8pm 1pm - 9pm 2pm - 10pm. Start date: Monday 19th January 2026. This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives. 1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. 2. Identify and address safeguarding concerns promptly and effectively. 3. Meet customer service standards and performance goals. 4. Respond to difficult and sensitive cases with empathy, patience, and resilience. 5. Deliver information services across multiple channels (telephone, online, email, and live chat). 6. Resolve service user issues proactively, calmly, and professionally. 7. Offer guidance, tailored recommendations, and signposting to Service Users. 8. Follow established processes and adjust to evolving procedures. 9. Manage confidential information with strict adherence to data protection standards. 10. Proactively seek and address feedback to drive continuous improvement in role. Qualifications & Experience • Experience performing under pressure and handling demanding situations whilst staying calm and patient. • Experience maintaining high levels of accuracy and attention to detail in all tasks. • Experience collaborating with diverse teams to achieve common goals. • Ability to solve complex problems and deliver solutions in a timely manner. • Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained. • Ability to resolve conflict, ensuring a positive outcome. • Ability to work independently, demonstrating initiative and good decision-making skills. • Strong written English skills to accurately input and record service user information. Desirable • Experience working with service users with additional needs and adapting to unique requirements. • Awareness of mental health issues and a passion for further learning and development in this area. Individual Competencies • Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks. • Ability to listen and engage with service users, understanding their needs and replying appropriately. • Ability to show empathy towards other's experiences and emotions. • Clear, effective and engaging communication skills with service users. • A positive approach to fostering an encouraging environment for colleagues and service users. • Proficient using a variety of digital software applications, and openness to learning new technologies. • Ability to prioritise time and tasks to meet deadlines and achieve objectives. • An open approach to embracing diverse perspectives and adapting to new ideas and ways of working. • Ability to adapt to changing environments and needs, being flexible and resilient in situations. • Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards. Desirable • Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 25,185.00 Maximum Salary £ 25,185.00
    $28k-33k yearly est. 1d ago
  • Service Advisor

    Blue Compass RV

    Delaware, OH

    Start Your Adventure with Blue Compass RV - Now Hiring a Rockstar Service Advisor! Are you passionate about helping people? Love the RV lifestyle or want to be part of an industry that's all about freedom, exploration, and adventure? At Blue Compass RV, we don't just sell RVs we help families create unforgettable memories. And now, we're looking for a Service Advisor who's ready to take customer service to the next level. Why You'll Love It Here: At Blue Compass RV, we believe in growing people, not just careers. Whether you're experienced or eager to break into the RV world, we offer a fun, fast-paced environment where no two days are ever the same. We invest in YOU with top-notch training, strong leadership, and endless opportunity for advancement. COMPENSATION: $50k-$60k WHY BLUE COMPASS RV: * Training and Development Programs * Structured Career Path * Medical, dental, vision, disability, FSAs, and life insurance * Paid Time Off and paid holidays * 401K * Pet Insurance * 5-day work week * Gas Discount * Employee Assistance Program * Referral Program * Legal Coverage * Identity Theft Protection * And so much more…. THE ROLE: * Be the go-to guide for our service customers, delivering exceptional support with a smile * Communicate with confidence - explaining repairs, services, and timelines in a clear, friendly way * Coordinate with our talented technicians to keep RVs rolling and customers happy * Juggle multiple tasks while keeping your cool (and maybe a cup of coffee) * Keep service records accurate and up to date - because details matter! * Be part of a team that's more like a family. We've got your back every step of the way. WHAT WE ARE LOOKING FOR: * People who love helping people - simple as that! * A background in customer service, automotive, or RV is awesome, but not required * Strong communication skills and a positive, can-do attitude * Someone who thrives in a fast-moving, dynamic environment * Computer skills and the ability to stay organized like a pro TRAINING AND CAREER GROWTH: At Blue Compass RV, we offer training like no other in the industry. Whether you're just starting out or have years of experience, we're committed to helping you level up your skills and grow your career. We don't just train you-we invest in your future. WHAT WE HAVE TO OFFER Blue Compass RV based out of Fort Lauderdale is the fastest growing RV Company with more than 100+ RV dealerships across the country! We staff each dealership with the best people in the business. We are known for the great care we take with customers and associates alike. You are not just an employee with our company, you are family. We invest in our employees with our training and development programs and want to see you advance in your career with us. Join the Blue Compass RV family and help us keep America's adventures rolling. Apply now and start your journey today! Blue Compass RV - Where your career hits the open road.
    $50k-60k yearly 35d ago
  • Service Advisor

    Blue Compass RV Columbus

    Delaware, OH

    Start Your Adventure with Blue Compass RV - Now Hiring a Rockstar Service Advisor! Are you passionate about helping people? Love the RV lifestyle or want to be part of an industry that's all about freedom, exploration, and adventure? At Blue Compass RV, we don't just sell RVs we help families create unforgettable memories. And now, we're looking for a Service Advisor who's ready to take customer service to the next level. Why You'll Love It Here: At Blue Compass RV, we believe in growing people, not just careers . Whether you're experienced or eager to break into the RV world, we offer a fun, fast-paced environment where no two days are ever the same. We invest in YOU with top-notch training, strong leadership, and endless opportunity for advancement. COMPENSATION: $50k-$60k WHY BLUE COMPASS RV: Training and Development Programs Structured Career Path Medical, dental, vision, disability, FSAs, and life insurance Paid Time Off and paid holidays 401K Pet Insurance 5-day work week Gas Discount Employee Assistance Program Referral Program Legal Coverage Identity Theft Protection And so much more…. THE ROLE: Be the go-to guide for our service customers, delivering exceptional support with a smile Communicate with confidence - explaining repairs, services, and timelines in a clear, friendly way Coordinate with our talented technicians to keep RVs rolling and customers happy Juggle multiple tasks while keeping your cool (and maybe a cup of coffee) Keep service records accurate and up to date - because details matter! Be part of a team that's more like a family. We've got your back every step of the way. WHAT WE ARE LOOKING FOR: People who love helping people - simple as that! A background in customer service, automotive, or RV is awesome, but not required Strong communication skills and a positive, can-do attitude Someone who thrives in a fast-moving, dynamic environment Computer skills and the ability to stay organized like a pro TRAINING AND CAREER GROWTH: At Blue Compass RV, we offer training like no other in the industry. Whether you're just starting out or have years of experience, we're committed to helping you level up your skills and grow your career. We don't just train you-we invest in your future. WHAT WE HAVE TO OFFER Blue Compass RV based out of Fort Lauderdale is the fastest growing RV Company with more than 100+ RV dealerships across the country! We staff each dealership with the best people in the business. We are known for the great care we take with customers and associates alike. You are not just an employee with our company, you are family. We invest in our employees with our training and development programs and want to see you advance in your career with us. Join the Blue Compass RV family and help us keep America's adventures rolling. Apply now and start your journey today! Blue Compass RV - Where your career hits the open road.
    $50k-60k yearly Auto-Apply 33d ago
  • Automotive Service Advisor

    Ricart Automotive 4.1company rating

    Dublin, OH

    Pay: $65,000-$110,000 per year (draw + commission) Commission guarantee during onboarding Schedule: Full-Time | Day shift | Saturday rotation Why You'll Like This Job If you enjoy helping customers, staying busy, and earning what you're worth, this role is for you. We're looking for a motivated Automotive Service Advisor to join a fast-paced, team-focused dealership service department. No high-pressure sales - just excellent service and clear communication. What You'll Do Greet customers and check vehicles in for service Listen to concerns and recommend needed maintenance and repairs Communicate with technicians regarding vehicle status Provide accurate estimates and timelines Keep customers informed throughout the service process Build long-term customer relationships What We're Looking For Customer service or advisor experience preferred Automotive service advisor experience is a plus (but not required) Strong communication and organization skills Reliable attendance and professional attitude Ability to multitask in a busy environment Valid driver's license and ability to meet required MVR standards What We Offer $65,000-$110,000 annual earning potential Commission guarantee during training Paid training and onboarding support Medical, dental, vision, and 401(k) Paid time off and holidays Employee discounts on vehicles and service Career growth within a well-established dealership group
    $39k-48k yearly est. Auto-Apply 5d ago
  • Automotive Service Advisor

    Peterson Toyota of Sarasota 4.2company rating

    Columbus, OH

    Germain Toyota of Columbus Automotive Service Advisor Columbus, OH At Germain, our mission is to attract, develop and retain exceptional people to deliver an outstanding experience that creates loyalty beyond reason, one customer at a time. As a Service Advisor, you will own the customer experience in the service lane and are the first point of contact for the client as it relates to their vehicle status, repairs and diagnostics. Well-versed in product offerings, inventory needs, technician scheduling and customer service. Responsibilities: Answer service calls, set and confirm appointments Write repair orders Act as a liaison between the technician and customer Assist your client through the service process. Collaborate with various team members for loaner availability, proper warranty processing and disclosure Qualifications: At least 2 years of experience Strong record of positive customer satisfaction results Organized and friendly personality Fantastic communication skills with your customers Professional personal appearance Team oriented and self-motivated Able to work with little supervision Clean driving record Germain Offers: Comprehensive Coverage & Health, Dental and Vision Insurance 401(k) Savings Plan with Employer Match Paid Vacation/Company Holidays Competitive Wage Plans Ongoing Professional Development and Internal Promotions Company Outings and Activities Employee Discounts Whether you're an industry veteran or looking to begin your career in the exciting, fast-paced world of automotive retail, we'll provide you with the tools, training, and opportunities to help you succeed. For immediate consideration, visit us at GermainCareers.com . We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $39k-50k yearly est. Auto-Apply 60d+ ago
  • Express Lane Service Advisor - Volkswagen of Westerville

    PHP Distribution 4.4company rating

    Westerville, OH

    Benefits Overview: BENEFITS ELIGIBLE FIRST DAY OF EMPLOYMENT Germain Automotive Partnership is proud to offer the following benefits for our employees: Medical Insurance Dental Insurance Vision Insurance Weekly Pay Provided Uniforms Air Conditioned Facilities 401K Life Insurance Parental Leave Short and Long-term Disability Insurance Paid time off Employee Discounts State of the art technology Job Description: The Service Advisor is responsible for scheduling service work in the service department and for selling additional needed services to customers. Service Advisor Duties and Responsibilities: Schedules service appointments. Obtains customer and vehicle data prior to arrival when possible. Greets customers in a timely, friendly manner. Provides a complete and accurate written cost estimate for labor and parts. Establishes "promised time". Checks on the progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promise time, explain cost and time requirements in detail and gets proper authorization before any additional repairs are performed. Maintain a Customer Satisfaction Index rating at least comparable to that of the manufacturer, zone, or branch average. Advise customers on the care of their cars and the value of maintaining their vehicles in accordance with the manufacturer's specifications, using maintenance menus. Maintains a dealership-prescribed standard for "hours per customer repair order written." Understands and follows federal, state, and local regulations, such as those governing the disposal of hazardous wastes, OSHA right-to-know, etc. Follows all company safety policies and procedures, and immediately reports any and all accidents to a manager or supervisor.
    $29k-36k yearly est. 3d ago
  • Chrysler Service Advisor

    Donwood Automotive

    Rockbridge, OH

    Don Wood Chrysler Dodge Jeep Ram is hiring a Service Advisor! Our new Chrysler Store, conveniently located right off State Route 33 in scenic Rockbridge, Ohio, is seeking an individual to assist in writing repair orders, providing excellent customer service, and ensuring customer retention. Service Advisors will: * Greet customers and assist them with any inquiries they may have * Perform vehicle walk around inspections and document customer concerns to enable the Technician to properly diagnose and service the vehicle * Consult with customer on applicable service specials * Prioritize required services and be prepared to provide options upon request * Document declines for services and ask for follow-up on future service considerations * Keep customer informed on completion times, service expenses, and possible changes * Remain involved with the delivery of the vehicle to customer upon completion to assure all customer concerns can be addressed * Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled * Spend quality time building relationship with the customer. * Know the product well enough to answer characteristic and operational questions regarding the customer's vehicle. In order to be successful in the position, Applicants must: * Possess a positive attitude with outgoing personality * Must have understanding of Ford vehicles and of automotive service repair * Must be willing to undergo a background check and pre-employment drug screen * Must have a valid driver's license * Previous Service Writer experience is preferred but not required What you can expect from Don Wood Chrysler: * Medical, Dental, Vision, Life, Accidental insurance * Employer matched 401K * Merit pay increases * Holiday and Paid time off
    $36k-66k yearly est. 60d+ ago
  • Chrysler Service Advisor

    Don Wood, Inc.

    Rockbridge, OH

    Job Description Don Wood Chrysler Dodge Jeep Ram is hiring a Service Advisor! Our new Chrysler Store, conveniently located right off State Route 33 in scenic Rockbridge, Ohio, is seeking an individual to assist in writing repair orders, providing excellent customer service, and ensuring customer retention. Service Advisors will: - Greet customers and assist them with any inquiries they may have -Perform vehicle walk around inspections and document customer concerns to enable the Technician to properly diagnose and service the vehicle -Consult with customer on applicable service specials -Prioritize required services and be prepared to provide options upon request -Document declines for services and ask for follow-up on future service considerations -Keep customer informed on completion times, service expenses, and possible changes -Remain involved with the delivery of the vehicle to customer upon completion to assure all customer concerns can be addressed -Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled -Spend quality time building relationship with the customer. -Know the product well enough to answer characteristic and operational questions regarding the customer's vehicle. In order to be successful in the position, Applicants must: -Possess a positive attitude with outgoing personality -Must have understanding of Ford vehicles and of automotive service repair -Must be willing to undergo a background check and pre-employment drug screen -Must have a valid driver's license -Previous Service Writer experience is preferred but not required What you can expect from Don Wood Chrysler: -Medical, Dental, Vision, Life, Accidental insurance -Employer matched 401K -Merit pay increases -Holiday and Paid time off
    $36k-66k yearly est. 27d ago
  • Chrysler Service Advisor

    Don Wood

    Rockbridge, OH

    Don Wood Chrysler Dodge Jeep Ram is hiring a Service Advisor! Our new Chrysler Store, conveniently located right off State Route 33 in scenic Rockbridge, Ohio, is seeking an individual to assist in writing repair orders, providing excellent customer service, and ensuring customer retention. Service Advisors will: - Greet customers and assist them with any inquiries they may have -Perform vehicle walk around inspections and document customer concerns to enable the Technician to properly diagnose and service the vehicle -Consult with customer on applicable service specials -Prioritize required services and be prepared to provide options upon request -Document declines for services and ask for follow-up on future service considerations -Keep customer informed on completion times, service expenses, and possible changes -Remain involved with the delivery of the vehicle to customer upon completion to assure all customer concerns can be addressed -Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled -Spend quality time building relationship with the customer. -Know the product well enough to answer characteristic and operational questions regarding the customer's vehicle. In order to be successful in the position, Applicants must: -Possess a positive attitude with outgoing personality -Must have understanding of Ford vehicles and of automotive service repair -Must be willing to undergo a background check and pre-employment drug screen -Must have a valid driver's license -Previous Service Writer experience is preferred but not required What you can expect from Don Wood Chrysler: -Medical, Dental, Vision, Life, Accidental insurance -Employer matched 401K -Merit pay increases -Holiday and Paid time off
    $36k-66k yearly est. 60d+ ago
  • Automotive Customer Service Advisor

    Hugh White Chevy Buick Nissan Lancaster

    Lancaster, OH

    If you believe Customer Service is a true craft -- one built on charisma, communication and thorough product knowledge - we want to talk to you! Our Customer Service Managers are responsible for building strong customer relationship and selling the technicians' time. They greet and consult customers on service needs, perform a thorough vehicle walk around inspection as part of the write-up, sell and up-sell services by emphasizing value, and take ownership of the customers experience by carrying out those additional assignments that allow the dealership to leave an impressionable experience with the customer. The candidate will also be responsible for dispatching work with the insight from the shop foreman, assist in warranty tracking and submissions, assisting in customer service, and providing support to the service advisors. Previous automotive service experience is a plus, but NOT a requirement. Who We Are At Hugh White Chevy Lancaster, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Hugh White Chevy Buick Lancaster is absolutely critical to its success and we're always looking for smart, engaging, creative and dynamic people who want to join a team where they matter. Our goal is to exceed a client's total expectation when they arrive at our dealership, so we realize we must first provide that level of investment to our employees through continual training, career development and opportunities for growth. Your professional development is one of our top priorities. That's why we're proud to offer our staff members a comprehensive benefits package, competitive compensation plans, and abounding avenues to grow your career with us! What We Offer Medical, Dental, and Vision Insurance Life Insurance 401(k) Savings Plan with 4% Employer Match Paid Vacation 6 Company Holidays Continuing education and training paid by dealership Ongoing Professional Development Employee Discounts Closed on Sunday Legacy Company (over 100 years in business) Employee Pot-Lucks, Luncheons, and Team Activities Tight-Knit and Inclusive Culture Internal Career Progression and Promotions Custom and Competitive Wage Plans Long-Term Job Security Responsibilities Provide excellent customer service from intake to release of vehicle, and perform any additional follow up Listen carefully to customer descriptions and relay to technician who will then assess the vehicle to determine the best repair plan Advise the customer on the auto repairs that you recommend and offer a pricing quote Answer detailed questions about services performed and price information Provide updates to customers as their work is completed Qualifications ADP/CDK Experience preferred, but not required Previous dealership experience preferred, but not required Customer minded attitude Eye for detail Excellent customer service skills and basic computer competencies Positive, friendly attitude, along with an eagerness to improve Enjoy working in a dynamic environment Teammate with ability to collaborate with others effectively Ability to learn new technology Valid driver's license and clean driving record Willing to submit to pre-employment drug screen and background check We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $27k-35k yearly est. Auto-Apply 60d+ ago
  • Service Writer

    Auto Systems Centers (Midas

    Chillicothe, OH

    Job DescriptionAuto Systems Centers is an Employee owned company (ESOP) and is also the worlds largest Midas Franchisee in the Midas chain. Every Team member receives company stock (after first full fiscal year) every year; HUGE!!! Our company culture is all about taking care of our Teams (people) so they can take care of our customers (Take care of People and People will take care of you) Our Goal is to make every Team member feel "Valued" and carry out their "Purpose" each and every day. Our Management style is "Servant Leadership", Serving our Teams and Leadership Development so we can better Serve our Customers. We Model/Live this in everything we do. Midas has a rich history and an iconic name in automotive maintenance, repair and tire industry as a company that is both progressive and cutting edge. We are about "TEAM": Our Team member benefits include: 5-day work week; Family Friendly hours for our Team No Sundays and everyone is on a 5 Day work week. Paid Holidays Paid Time Off after 6 Months Health, Dental, Vision, Prescription & Life Insurance 401K with Matching Funds (Dollar to Dollar match) Advancement Opportunities Employee tool purchase program Great Weekly Pay We cover uniform expenses. We are looking for people that have a Great Attitude, Great Attendance and want to be a part of a winning Team!
    $31k-50k yearly est. 17d ago
  • service writer

    Specialty RV Sales

    Lancaster, OH

    Job Description Service Advisor - Automotive We need a Service Advisor who is an expert in the art and science of customer service. Must be able to greet guests, schedule appointments and act as a liaison between customers and service techs. If you can make customers feel welcome and confident that their needs are being met, then our dealership may be your next career home. Put your people skills to work for us and find out more now. Job Responsibilities Greet service department customers promptly and courteously-attitude is everything! Listen to customers and clearly translate repair needs to techs Upsell additional services using low pressure, high integrity methods Provide accurate repair/maintenance estimates Adhere to policies on vehicle care and operation Follow up on each repair and keep customers informed of progress Sell and manage extended warranties Inspect repair quality and ensure all work is complete Notify customers when vehicles are ready for pick up Review and explain repairs and associated costs with customers Handle minor customer concerns and complaints Keep Service Manager informed of all problems and potential problems Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards We offer terrific benefits which include: Generous pay plan! Tell us about your experience at your interview! Performance Bonuses! Bi-weekly Pay Period Excellent, Ongoing Training is Provided! Opportunity for long term employment and growth Medical, Dental and Vision Insurance Disability Insurance 401(k) Retirement Plan 5-day work week, closed on Sundays! About Us Specialty RV, Tractor & Marine has been serving the mid-Ohio communities of Lancaster and surrounding areas for the last 19 years! We are a family-owned dealership and believe culture makes a difference! We strive to build lasting relationships with our employees, customers, and the community We are an Equal Opportunity Employer - All qualified applicants considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.
    $31k-51k yearly est. 24d ago
  • Service Writer

    Apple Farm Service 3.9company rating

    Mechanicsburg, OH

    Apple Farm Service is looking for an organized and enthusiastic Service Writer to join their team. The Service Writer is responsible for scheduling our team of service technicians and properly billing our customers for completed work. This rewarding position requires a high level of organization, time management, and customer service. Apple Farm Service prides themselves on their award-winning service department and is looking for a candidate to maintain their superior level of service that their customers have come to expect. Responsibilities: • Take customer phone calls • Convert phone calls and in-store customer visits into work orders in the dealer business system • Assign service technicians to work orders • Track communication from the service technicians as notes to the work orders • Open and close work orders with correct information to create precise billing totals • Great customers and phone calls with friendly and positive customer service • Check with service technicians on progress of repairs • Discuss problems and issues with customers to help the service technicians diagnose the problem Pay: • Pay based on experience and work ethic. • Time and a half paid for any hours worked over 40 hr/wk. • Raises offered based on performance and time spent within the company Benefits (available after 90 days): • Medical, Dental, Vision, and Life insurance • HSA with Free Contributions • Paid time off/Paid Holidays • Matching 401k program • Uniform Services • Tuition and Training Reimbursements available Company Culture • Family-owned business with direct communication from the owner • Customer focused business, partnering with each customer on their behalf • Belief in hard work ethic and teamwork to assist each customer • Understanding on flexible schedules on family events and emergencies • Belief in customer satisfaction over efficiencies or gross profit About Apple Farm Service: Apple Farm Service is a family-owned company with the core values that every employee is treated like family. Our commitment to our employees helps turn most jobs into fulfilling careers. We are the area's leader as the Ag and Construction Specialists, with five locations in West Central Ohio and East Central Indiana. We carry dozens of brands such as Case IH, New Holland, Kinze, Kioti, and many more. If you feel that you would be a great fit for our Service Writer role, we want to hear from you! Apply today.
    $30k-37k yearly est. 40d ago

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