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Automotive service advisor work from home jobs - 296 jobs

  • TurboTax (WFH) Customer Service - Entry-Level

    Turbotax

    Remote job

    Work from home with TurboTax Product Expert Get paid $18.50 per hour¹ Get a $405 Certification bonus³ Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴ Earn an additional $5/hr from April 9-15 for all hours worked Fast 24 hour Certification³ As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Most of these questions concern Downloading, Logging In, Getting Started with Basic Navigation, Importing Documents, Printing and Filing and very basic Tax questions. We'll give you amazing continuous support for everything. Get paid $18.50 per hour¹ Earn a $405 Bonus just for participating in getting certified as a TurboTax Product Expert³ $5.00 per hour Turbo Bonus Boost: Enjoy the bonus from April 9th through 15th with unlimited hours available, must work a minimum of 8 hours each day on April 13th, 14th, and 15th to qualify Certification takes place over 3 days Build your own schedule with flexible hours anytime between 8am EST and 12am midnight EST Monday to Sunday⁴ Minimum 25 hours per week required, want to work more? Go for it!¹ You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocate Required Experience & Skills To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following: This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions. Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service.
    $37k-83k yearly est. 4d ago
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  • Technical Services Consultant

    Attain Talent 4.2company rating

    Remote job

    As a Technical Services Consultant (“TSC”), you will play a critical role in supporting the successful implementation of our SaaS products. You will function as the integration subject matter expert, working under the guidance of the Technical Services Lead (“TS Lead”), to collaborate closely with the Delivery Services Organization and directly engage with clients to ensure seamless project delivery. This client-facing role requires a blend of technical proficiency and communication skills, as you will lead meetings, troubleshoot issues, and provide expert guidance on various integration methods and data migration/conversion strategies. Additionally, the TSC will support production clients by offering technical services and may take on development tasks (as needed). This position is remote (work from home), with a minimal travel requirement. Job Responsibilities Lead/manage connectivity and access efforts throughout an implementation project (reference: Allowed Listing [whitelisting]; SSO (SAML 2.0); and credentialing for SFTP, VPN, and Database) Lead requirements and technical discussions in front of clients, including technical specifications, business process review and impact, ETL process, and solution design Provide technical guidance and support to staff and clients, serving as a technical liaison to clearly facilitate and translate specifications between business and technical staff Conduct review and analysis for validity and quality on data provided via integrations Communicate clearly to TS Lead and/or Project Manager surrounding prioritization, capacity, status reports, and blockers Learn and know our offerings and functionality Support product troubleshooting and issue triage Provide technical services to Product Management/Client Support (as needed) Complete assigned development tasks (as needed) Perform other related duties as assigned to meet the ongoing needs of the organization Required Skills BS in Computer Science/Engineering or relevant work experience Significant client technical consulting experience, including analysis, design, and support of integrations and/or software Experience in the Higher Education industry, preferably Financial Aid Office experience and knowledge Excellent verbal and written communication skills Experience with a broad range of technology and platforms, with a proven ability to quickly learn and adapt to new frameworks, platforms, systems, and technologies Experience with B2B data integrations, including ETL and Web Services Experience leading discussions with both business and technical staff to analyze and determine solution design, processes, and requirements Experience working collaboratively to whiteboard solutions in front of a group Strong analysis, problem solving, and critical dynamic thinking skills Working experience with: SQL, SQL Server, XML, schemas, relational database, Atlassian Jira/Confluence, and Microsoft SharePoint/Teams/Word/Excel (Nice to have: JavaScript, Form Building, VTL, Bitbucket, Azure Data Factory) Additional Information We provide comprehensive benefits, including but not limited to, medical, dental, vision, LTD, STD, AD&D, and Life insurances as well as a 401k match and FSA/HSA options. Attain Talent is committed to fair and equitable compensation practices. Individual base salary for this position is unique to each candidate and will be commensurate with experience, education, and skills, ranging from $95,000 - $110,000. Interested in this position but the compensation isn't quite right? Let us know your expectations, and we'll see if we can make it happen based on your qualifications. Attain Talent is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Applicants have rights under Federal Employment Laws. For more Information visit EEO, EEO Poster Supplement, Family and Medical Leave Act (FMLA), and Employee Polygraph Protection Act (EPPA). If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.
    $95k-110k yearly Auto-Apply 60d+ ago
  • Customer Service

    Christopher Lewis

    Remote job

    Responsive recruiter Benefits: Dental insurance Health insurance Opportunity for advancement Paid time off Training & development Vision insurance About the Role:Join The Lewis Agency as an Inside Sales/Customer Service representative in vibrant Austin, TX! This role offers a unique opportunity to connect with customers, providing them with exceptional service and tailored insurance solutions. Responsibilities: Engage with potential customers to identify their insurance needs and provide appropriate solutions. Manage inbound and outbound sales calls while maintaining a high level of customer satisfaction. Process policy renewals, changes, and claims inquiries efficiently. Utilize CRM software to track customer interactions and sales activities. Educate customers on coverage options and benefits to enhance their understanding of products. Collaborate with the team to achieve sales targets and improve customer experience. Handle customer complaints with professionalism and resolve issues promptly. Stay updated on industry trends and Allstate products to provide accurate information. Requirements: Proven experience in sales or customer service, preferably in the insurance industry. Active insurance license or willingness to obtain one within a specified timeframe. Strong communication skills with a customer-centric approach. Ability to work in a fast-paced environment and manage multiple tasks. Detail-oriented with excellent organizational skills. Proficient in using CRM systems and Microsoft Office Suite. Positive attitude and a team player mentality. High school diploma or equivalent; associate or bachelor's degree preferred. About Us:The Lewis Agency has been serving the Austin community for over a decade, providing reliable insurance solutions tailored to individual needs. Customers love our commitment to exceptional service and our knowledgeable team, while employees appreciate the supportive work environment and opportunities for growth. This is a remote position. Compensation: $30,000.00 - $60,000.00 per year As a licensed sales professional, you'll learn the business inside and out. You'll help grow an Allstate agency and build relationships in your community. And that's just the beginning. Continue your journey and explore other exciting opportunities within the agency and beyond, including potentially becoming an Allstate agency owner. The agency staff opportunity is not an employment opportunity directly with Allstate Insurance Co.; but rather employment as a staff member with Allstate Exclusive Agents, who are independent contractors. 2021 Allstate Insurance Co.
    $30k-60k yearly Auto-Apply 60d+ ago
  • Cruise Services Consultant

    Travel With Lani

    Remote job

    We are bringing on Cruise Services Consultants to join our remote team. You will assist clients with planning, booking, and support throughout their journeys. Key Responsibilities: Support clients with travel planning and reservations. Provide clear, professional communication. Resolve client issues promptly. Attend ongoing training and webinars. Collaborate with team members for quality service. Qualifications: Excellent communication skills. Reliable internet and technology. Service or administrative background is a plus. What We Offer: Remote work flexibility. Training and onboarding. Growth opportunities. Travel benefits.
    $48k-103k yearly est. 5d ago
  • Advisory Services Consultant

    Onit 4.3company rating

    Remote job

    About Onit: We're redefining the future of legal operations through the power of AI. Our cutting-edge platform streamlines enterprise legal management, matter management, spend management and contract lifecycle processes, transforming manual workflows into intelligent, automated solutions. We're a team of innovators using AI at the core to help legal departments become faster, smarter, and more strategic. As we continue to grow and expand the capabilities of our new AI-centric platform, we're looking for bold thinkers and builders who are excited to shape the next chapter of legal tech.If you're energized by meaningful work, love solving complex problems, and want to help modernize how legal teams operate, we'd love to meet you. Position Summary:Onit is seeking a client-facing Advisory Services Consultant to help corporate legal departments modernize operations and maximize ROI on their Onit solutions. You'll diagnose current-state processes, translate business priorities into people-process-technology roadmaps, and guide clients through implementation, adoption, and continuous improvement. Partnering with pre-sales, sales, product, and delivery, you'll provide best-practice thought leadership, design metrics and governance, and turn data into actionable recommendations that reduce spend, improve matter and contract throughput, and strengthen compliance. You'll also relay market and customer insights back to product leadership, influence our partner ecosystem, and create content (playbooks, white papers, presentations) that elevates Onit's position as a legal operations leader. This is a client-facing role that combines technical expertise with business acumen and communication skills. You'll translate complex matters into clear, actionable insights that support operational excellence and innovation across the legal ecosystem.Key Responsibilities: Operational Assessment & Strategy: Evaluate legal ops maturity (matter, e-billing/spend, contract lifecycle, compliance) and define prioritized roadmaps with measurable KPIs. Process Design & Optimization: Redesign workflows, roles, and controls; implement operating models and governance to improve efficiency, quality, and risk management. Technology Advisory: Recommend and guide implementation/expansion of Onit products and integrated tools across the legal tech stack; align configurations to business goals. Data-Driven Insights: Build metrics, dashboards, and reporting to monitor performance; analyze trends and legal spend to drive cost control and value realization. Change Management & Adoption: Lead enablement, training, and communications to drive stakeholder buy-in and sustain new ways of working. Go-to-Market Partnership: Collaborate with pre-sales/sales on discovery, value cases, and scoping; shape Statements of Work and identify advisory revenue opportunities. Product & Partner Feedback Loop: Provide structured input to product leadership on enhancements; cultivate partner relationships to extend solution value. Thought Leadership: Develop client-ready artifacts (playbooks, white papers, conference presentations) that codify best practices and market insights. Required Skills: Bachelor's degree in Business, Legal Studies, or related field; advanced degree (MBA/JD) a plus. 7+ years in legal operations, consulting, or business process improvement within a corporate legal department, law firm, or legal tech provider. Proven success implementing and optimizing ELM/e-billing, matter management, CLM, and legal tech; strong understanding of integrations and data flows. Demonstrated ability to analyze complex operational and financial data, define KPIs, and translate insights into clear recommendations and roadmaps. Excellent stakeholder management and communication skills-comfortable with attorneys, operations leaders, finance/procurement, IT, and executives. Strong project/program management skills across discovery, design, implementation, and change management; adept at balancing multiple priorities. Business acumen to align legal strategies with enterprise goals and build value/ROI cases. At Onit, we're committed to offering fair and competitive compensation. In addition to base pay, associates are eligible for an annual discretionary bonus. The final base salary you receive will reflect factors such as your skills, education, experience, and work location. Benefits & Perks That Support You:Onit offers a comprehensive total rewards package designed to support the whole employee at work and beyond:Health Coverage Choices: Three medical plan options, plus dental and vision, so you can choose what fits best. Employees on our HDHP plan also receive employer contribution to the HSA.Retirement Savings: 401(k) with a 100% match on the first 3% and 50% on the next 2% of employee contributions.Time Away: Flexible paid time off, 7 sick days, and 9 paid company holidays annually.Family Support: Exceptional paid leave for birth parents, non-birth parents, and caregivers. Onit also offers surrogacy and adoption reimbursement.Income Protection: 100% employer-paid life and disability insurance.Additional Coverage Options: Voluntary benefits including hospital indemnity, critical illness, accident, and even pet insurance.Tax-Advantaged Accounts: Healthcare FSA, HSA, and dependent care FSA.Community Engagement: One paid volunteer day each year to give back to the community. Our Commitment to ApplicantsWe know that not everyone will check every box in a job description. At Onit, we value diversity, inclusion, and authenticity. If you're excited about this role but your experience doesn't align perfectly with every qualification, we encourage you to apply. You may be exactly who we're looking for. This position will remain open for applications for 7 calendar days from the posting date.
    $60k-90k yearly est. Auto-Apply 28d ago
  • Adoption Services / OCM Consultant

    Axiametrics

    Remote job

    Adoption Services / OCM Consultant (Years of Experience: 5+ years) Develop and implement OCM strategies and plans that drive adoption, engagement, and business readiness. Conduct change impact assessments to identify affected stakeholders, potential risks, and mitigation strategies. Design and execute stakeholder engagement plans ensuring alignment across leadership and impacted teams. Create and deliver communication plans and materials to support change initiatives. Define and measure change success metrics (e.g., adoption rates, employee readiness, etc.). Identify and address resistance points, ensuring smooth transitions and user adoption. Drive continuous improvement by capturing lessons learned and best practices for future change initiatives. Requirements 5 years of Consulting experience Utilities background Organizational Change Management Experience Benefits18 -month Contract - C2C Fully remote - West -coast time zone
    $50k-97k yearly est. 60d+ ago
  • Remote Service Consultant

    Traveling With McHaila

    Remote job

    Were looking for a motivated and client-focused Remote Service Consultant to support clients by providing guidance, coordinating details, and delivering a smooth, professional experience from start to finish. This role is fully remote and ideal for someone who enjoys helping others, staying organized, and working independently. What Youll Do: Communicate with clients to understand needs and preferences Provide recommendations, updates, and timely follow-ups Coordinate details, schedules, and confirmations Ensure accuracy and a high level of client satisfaction What Were Looking For: Strong communication and organizational skills Customer service or client-facing experience (preferred, not required) Comfortable working remotely and managing multiple tasks Detail-oriented, reliable, and tech-comfortable citizenship in the US, UK, Australia, Spain and Mexico Why This Role Stands Out: 100% remote flexibility Training and ongoing support provided Opportunities for growth within a supportive team Ability to work at your own pace and speed
    $48k-94k yearly est. 16d ago
  • AWS service consultant

    Kynite

    Remote job

    Orchestrated by adept technical architects with over fifty years of applied expertise, KYNITE is an advanced technology company specializing in the disciplines of: Blockchain, Cloud Services, Big Data & Analytics, Artificial Intelligence, Enterprise, Staff Augmentation and Managed Services We are BigData Experts We are Cloud Experts We are Enterprise Architects We are Artificial Intelligence Innovators We are Technological Evangelists We are Doers We are Kynite Job Description AWS service consultant Working knowledge on below: AWS Services MWAA EMR S3 EKS IAM Neptune Programming Python Operational processes Ticketing systems like Service now JIRA This would be an Ops project where we he/she would be supporting a custom platform using AWS services at the client. Qualifications 8+ years on AWS Services and hands-on experience in handling tickets • Good understanding of Cloud. • Good experience of solve business problem with conceptual and detail technical solution Additional Information All your This job is only for individuals residing in US US Citizens, Green Card holders, EAD's can apply W2 Information will be kept confidential according to EEO guidelines.
    $52k-90k yearly est. 15h ago
  • Strategic Services Consultant / Learning Strategist

    Novoed 3.8company rating

    Remote job

    Strategic Services Consultant / Learning Strategist About the Company NovoEd's collaborative talent development platform empowers organizations to design and deliver experiential learning that accelerates business performance on a global scale. NovoEd's proven approach to learning connects diverse groups of learners, mentors, and leaders in a high-impact online environment, unlocking your organization's collective knowledge and driving measurable outcomes. Role Overview The Strategic Services Consultant is both a customer-facing strategist and a hands-on learning experience designer/builder of collaborative learning experiences. You will split your time between: Delivering consulting and Learning Experience Design engagements for customers Partnering with Sales on pre-sales prototypes, strategic consults, and design reviews that accelerate deals and help prospects envision what's possible on NovoEd This is a high-impact, client-facing role ideal for someone with a background in corporate learning, talent development, leadership development, or enterprise learning design-especially within large matrixed organizations. What You'll Do 1. Customer Consulting and Service Delivery Own multiple concurrent client engagements from project scoping through launch, leading customers through the end-to-end design, build, and deployment of collaborative learning programs on NovoEd Facilitate weekly design sessions with clients to translate existing materials into cohort-based, social, and practice-driven experiences, guiding activity and content design, platform best practices, and iterative build approaches that enable rapid launch. Build or co-build NovoEd courses-including video embedding, writing and editing lesson content, developing and configuring assignments, journey structure, social interaction design, and branding-and support creation of facilitation plans, engagement strategies, and measurement approaches. Train customer facilitators on managing discussions, coaching learners, and driving collaborative engagement; provide post-launch insights and recommendations for continuous improvement. Partner with L&D leaders as a trusted advisor and support virtual or in-person design sessions, onboarding workshops, and Business Value Roadmapping sessions to align programs with desired capabilities and business outcomes. 2. Strategic Pre-Sales Consulting Join Sales Reps and Customer Success Managers in early-stage conversations to assess learning needs and advise prospects on strategic program design. Conduct rapid prototypes, mock builds, or collaborative design consults to help prospects visualize their program on NovoEd. Provide design reviews of prospective customers' existing programs to demonstrate best practices and accelerate decision-making. Offer strategic recommendations on how NovoEd can support large organizational transformation initiatives to drive business impact. 3. Internal Projects and Enablement Contribute to scalable tools and frameworks that strengthen the delivery of NovoEd's consulting services. Help maintain and enhance standardized course templates that reflect modern design and platform capabilities. Participate in internal initiatives to improve services workflows, methodologies, and operational efficiency. Collaborate cross-functionally with our Marketing, Sales, and Product teams to share customer insights and learning strategy expertise on company initiatives Who You Are Required 5+ years of experience in Learning & Development, Talent Development, Leadership Development, Enterprise Academy design, or a comparable corporate learning function. Strong grounding in adult learning, collaborative learning design, or social learning approaches. Demonstrated ability to lead customer-facing design sessions, facilitate conversations, and translate business needs into learning solutions. Experience managing multiple workstreams and delivering high-quality outputs under deadlines. Excellent communication, facilitation, and relationship-building skills. Preferred Experience working in or consulting for large enterprises (25,000+ employees) with complex stakeholder ecosystems. Instructional design experience building cohort-based or blended online learning programs. Experience launching large-scale learning programs or capability initiatives in complex organizations. Familiarity with learning platforms, LMS/LXP ecosystems, or SaaS implementations. Comfort advising senior L&D, HR, and business stakeholders. Workshop facilitation experience (virtual or in-person). Why Candidates Love This Role You work with world-class organizations on leadership, culture, and enterprise capability programs that genuinely matter. You bring learning to life-quickly-and see tangible impact within weeks. You advise customers on modern learning approaches that go far beyond traditional LMSs. You get to blend strategic consulting with hands-on program building. You join a team of learning strategists passionate about transforming how large organizations learn.
    $47k-84k yearly est. Auto-Apply 7d ago
  • Work at Home Customer Service Advisor (Ohio residents)

    Morley Companies 4.3company rating

    Remote job

    About the Role Role: Full time | Remote - Ohio residents Looking for a work-from-home opportunity that will help you make the move from a job to a rewarding career? This role can provide the full-time schedule, personal fulfillment and benefits you're looking for. Pay Transparency This position starts at $13 per hour. What to Expect As a Work at Home Customer Service Advisor at Morley, you'll help customers, health care providers and beneficiaries navigate their health insurance questions, providing meaningful support when they need it. We'll teach you everything you need to know to confidently support callers via phone and email. Your ability to empathize, evaluate caller issues and decide on appropriate next steps will help you excel in this early career role. Why apply: * Full-time role with strong benefits * Flexibility with paid time off * Comprehensive training * Leadership development program available to help you grow your career * Supportive and knowledgeable team * Positive, empowering work environment You need: * Communication skills * Listening, basic math and typing skills * High-speed internet delivered through a wired provider (cable or fiber) that you can connect a work computer to via ethernet cable * See Skills for Success below Tasks: * Research, process and resolve customer and health care provider questions about benefits, insurance eligibility, payments, quality-care issues and complex inquiries * Relay detailed information to customers, managers and clients * Initiate status reports or service recovery letters to the inquirer * Route inquiries when appropriate * Educate new and existing customers and team members on relevant policies, procedures and specific benefits * Document details of each interaction in the tracking system to maintain up to date and organized records * Offer timely and accurate solutions through inbound and outbound conversations (e.g., phone calls, chats, emails) while keeping a positive and upbeat attitude Questions Before You Apply? Live chat with a Morley Talent Acquisition (TA) Specialist: careers.morleycompanies.com | chat hours: 8 a.m. - 5 p.m. Eastern time (closed on some holidays) | TA will respond to after-hours questions the next business day. Skills for Success Required Skills * Excellent communication skills (spoken and written; so you can clearly convey detailed information) * Able to analyze detailed information and draw reasonable conclusions (helps you resolve complex issues) * Basic math skills (important for providing support surrounding payments) * Empathy, listening, organizational, quick thinking, multitasking and time management skills * Able to work in an ever-changing environment * Computer skills including Microsoft Office Eligibility Requirements * High school diploma or equivalent * Two or more years of customer service experience (previous call center work, retail, restaurant, fast food, hotel or any role where you interacted with customers) * Typing speed of 30+ words per minute (Take a free typing test!) (direct link to test: ******************* * Available to work shifts within the center's hours of operation: * Monday - Friday * 8 a.m. - 9 p.m. Eastern time * Possible Saturdays/Sundays from October through March * Must be able to stick to the schedule reliably, as some queues are time sensitive Nice to Have * Experience in medical claims reimbursements or medical billing * Conversant in health insurance industry terminology * Demonstrated knowledge of health care policies, procedures, applicable certificates and riders, and benefits as related to inquiry processing * Knowledge of customer service techniques Remote Work Requirements * Ohio resident * Secluded and distraction-free work environment * Required internet setup: * High-speed internet delivered through a wired provider (cable or fiber) * Computer must be physically connected to your modem / router using an Ethernet cable* * Wireless, 5G and satellite connections are not supported * Morley provides a six-foot ethernet cable as part of its equipment package for this role. Should a longer cord be required for your work-from-home setup, you will be asked to supply a longer cable of your desired length. The Remote Experience Wondering what it's like to work for Morley from home? Check out this video to get a glimpse of a remote associate's typical day and how their home office setup helps them stay focused. (direct link to video: ********************** Why Join Our Morley Family At Morley, your paycheck is just the start - add in health coverage, wellness resources and financial benefits, and you get a total compensation package designed to support you in work and in life. Health & Wellness Benefits * Medical and prescription coverage * Dental and vision insurance * Paid time off * Associate wellness program with rewards for annual checkups * Programs to quit tobacco use and manage chronic conditions (e.g., diabetes, asthma) Financial Benefits * 401(k) with match * Flexible spending account (FSA) * Life insurance * Company-paid short- and long-term disability insurance Benefits to Make Your Life Easier * 24/7 online access to doctors through Teladoc * 24/7 nurse help desk * Patient advocacy with free 24/7 support for benefit questions and claims * Guidance for family, financial and estate planning (including wills) About Morley Our mission is to deliver extraordinary experiences. We do this by leading with humility, embracing everyone, sweating the details and moving mountains (making the impossible possible) - for our associates and for the world-leading companies that partner with us. We are an Equal Opportunity Employer and promote a caring and respectful work environment. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. As part of this commitment, we provide reasonable accommodations for those with disabilities. If you need reasonable accommodation to participate in the application or interview process, please contact *******************************. Thank you for your interest in Morley. Notices * Morley utilizes E-Verify during onboarding for all hires. Click here to learn more about E-Verify: ********************* and your right to work: ********************* * Click here to view Morley's CCPA Notice for applicants in California: ******************************* * Click here to view Morley's privacy policy: ************************************************
    $13 hourly Auto-Apply 21h ago
  • Service Writer (27109)

    Keith Titus Corp Group

    Remote job

    Position: Full-time, Mon-Fri (7:30am-4:30pm) Hourly Wage: $20.00-$25.00 hourly (based on experience) The Service Writer proactively and reactively coordinates repairs for the fleet. The Service Writer initiates services and repairs by ascertaining performance problems and services requested/required; verifying warranty and service contract coverages; developing estimates; planning technicians, scheduling outside vendors, reviewing and completing repair orders. Responsibilities: Review, modify and finalize repair orders accurately within 24 hours max of completion direct questions to Foreman and Supervisor where appropriate Invoice customers at time of closing order>confirm price table accuracy/customer billing information Check daily, process and schedules all offsite work relative to outside PMs, break downs and DVIR reported issues. Coordinate and follow-up on outside vendors regularly regarding outstanding scheduled repairs. Compiles repair details in Transman for onsite units and road service trucks. Opens warranty claims, tracks & process, follow up on warranty shortages and claims requiring additional information/parts/pictures. Develops estimates and communicate immediately 10% variance Adept and proficient at Transman, TMW and all required Microsoft Suite tools used. Adept and proficient with all shop related operating procedures, processes and workflows Responsible for rotating week and weekends on call coverage (company cell phone provided or reimbursement) Answer incoming calls in a professional manner, return all customer calls prior to close of business each day. Follow up to completion on all inquiries. Knowledgeable and supports Safety, ELD & CSA communications with Drivers Company Benefits: Meritain Aetna (offer 2 plans) Company Sponsored HRA card (Health Reimbursement) Dental Insurance Vision Insurance (offer two plans, VSP or EyeMed) Pet Insurance / Pet Discount Plan Colonial Supplemental (accident, medical bridge, disability, cancer, Voluntary Life/ADD) Company Paid Group Life Insurance EAP- Employee Assistance Program Profit Share Program 401K and 401K Company Match PTO (Paid Time off) 6 - Paid Holidays Qualifications Requirements: Must be able to pass a post-hire drug screen, background check and employment verification Location: Weedsport, NY Company Website: ********************
    $20-25 hourly 9d ago
  • Remote - Service Consultant

    Spade Recruiting

    Remote job

    We are expanding our remote team and are seeking dependable, people-focused individuals to fill several customer-facing roles. This position blends client support and virtual consulting, assisting members who have requested information about available programs. Ideal candidates are clear communicators, comfortable working independently, and interested in long-term professional growth. About the Organization This opportunity is with a well-established organization that has supported working professionals and union-affiliated members across North America for decades. Millions of individuals rely on these programs to supplement or replace traditional workplace benefits that may be reduced or discontinued due to job changes or retirement. The organization is recognized for its strong financial foundation, commitment to transparency, and emphasis on ethical service. Its workplace culture prioritizes training, advancement, and leadership development, creating a stable environment for individuals looking to build a lasting career rather than a short-term job. Key Responsibilities Communicate with members through inbound and outbound phone calls Schedule and conduct virtual appointments Present program information clearly and professionally via online meetings Assist with applications and required documentation Perform basic data entry and follow established quality standards Maintain accurate records and client follow-ups Participate in optional leadership and professional development sessions What You'll Receive Weekly advances plus performance-based bonuses Average first-year earnings of approximately $55,000 Clear advancement and leadership pathways Flexible scheduling options Fully remote, work-from-home position Residual income potential Comprehensive health benefits Personalized one-on-one training and mentorship Annual incentive trips to premium destinations Supportive, performance-driven team environment Qualifications Strong verbal and written communication abilities Effective time management and organizational skills High school diploma required (post-secondary education considered an asset) Customer service, retail, or call-center experience is helpful but not mandatory
    $55k yearly Auto-Apply 18d ago
  • Customer Service Personnel (Remote)

    Flex Callers

    Remote job

    Flex Callers by Venture Corp is moving into the work from home spectrum. Currently, we are looking for dynamic inbound call center agents to support customers with customer care, inbound sales and tech support issues. This position is an independent contractor position, which gives our agents the flexibility to choose their own schedules and set their own availability. This position can be either full-time or part-time, it's based solely on your needs. Company Culture: People Oriented -- supportive, attentive, respectful, fairness-focused Team Oriented -- cooperative and collaborative Flexible -- understanding, patient REQUIREMENTS: Responsibilities: Manage inbound calls in a timely manner Follow call flow "scripts" when handling different topics Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives Build sustainable relationships and engage customers by going the extra miles Troubleshoot basic computer issues Skills: Strong phone and verbal communication skills Active listening skills Customer focus and adaptability to different personality types Ability to multi-task, set priorities and manage time effectively The ability to possess empathy Patience Other Requirements: Must provide own computer equipment (i5 processor or higher) Windows 8 or higher OS No all-in-one computers No chrome books USB Headset BENEFITS: Wellness Resources Work From Home Training & Development - unpaid Health Care Plan (Medical, Dental & Vision) - Benefits for Self-Employed Retirement Plan (IRA) - Setup assistance with informational webinar Flexible Schedule *****EXCELLENT JOB FOR COLLEGE STUDENTS WHO NEEDS TO STUDY, BE ABLE TO WORK FROM HOME/DORM AND CAN FOCUS ON THEIR EDUCATION WITHOUT THE HASSLE OF HAVING TO TAKE TIME OFF FOR STUDYING AND EXAMS!!!*****
    $28k-35k yearly est. 60d+ ago
  • Customer Service Associate

    Safehavensecure

    Remote job

    At Safe Haven Security, we are more than just a home security company! We are a team of dedicated professionals who are passionate about making a difference in the lives of our customers and our employees. Our mission is to provide peace of mind and protection to families across the country, and we achieve this by offering cutting-edge security solutions and exceptional customer service. Position Summary We are seeking a detail-oriented and customer-focused Account Creation Associate to join our team and work remotely. In this role, you will assist customers over the phone by providing information about our internet packages, entering account information, performing quality assurance, data entry, scheduling, and maintaining confidentiality. Your primary responsibility will be to help guide potential customers in selecting the best internet package to meet their needs while accurately processing package data. The ideal candidate will possess excellent organizational skills, attention to detail, and exceptional communication skills. This is a fast-paced environment and requires an individual who can work with little supervision and is self-motivated. In this role you will: Participate in training and professional development activities Perform quality assurance to guarantee customer satisfaction Accurately enter account information and customer data into the company's database Answer inbound customer calls and respond to inquiries related to internet and security services and package offerings. Provide detailed information about internet packages, pricing, and available promotions. Assist customers in selecting the most suitable ADT services and internet plan based on their requirements (speed, usage, location, etc.). Assist customer by entering customer personal info and creating ADT profile. Follow up with potential customers as needed to ensure satisfaction and support any issues. Process orders, schedule installations, and provide necessary details regarding service activation. Maintain up-to-date knowledge of current product offerings, promotions, and company policies. Resolve customer inquiries or concerns, escalating issues when necessary to the appropriate department. Meet or exceed department performance expectations. Actively participate in staff development and meetings Work in a positive and collaborative manner with team members Be punctual and maintain a good attendance record Perform additional duties as assigned To be successful in this role, you should have: High school diploma or equivalent Minimum of 2 years of customer service experience Ability to work between the hours of 11am-10pm Monday - Saturday Basic Microsoft Office knowledge Excellent communication and interpersonal skills Ability to work with little supervision and be self-motivated A secure and private location for company equipment Proficient in multitasking and time management Maintain a positive work environment Ability to work in a fast-paced environment Trustworthy and reliable Solution-oriented thinking and a results-driven focus Attention to detail and accuracy Ability to maintain confidentiality Knowledge of internet services and packages is preferred Reliable high-speed internet with a minimum download / upload speed of 500 Mbps to support video conferencing, system tools and call quality. Safe Haven Security is an Equal Opportunity Employer / Veterans / Disabled. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $24k-32k yearly est. 3d ago
  • Technical Customer Service Advisor, Work from Home

    Perunhr

    Remote job

    Do you like to help others solve their technology issues? Do you keep up with the latest trends in technology, and are you always interested in learning more? Do you get a sense of satisfaction from sharing your knowledge to help people? If you answered yes to the questions above, we want to hear from you! We are actively seeking full-time agents to work from home and deliver excellent technical customer service on behalf of our client - a world leader in technology and innovation. As a Technical Support Advisor, you will be supporting our client's customers as a first point of contact and resolving their technical issues. We will rely on you to actively listen to our clients' customers, use your technical experience, passion, and creativity to meet their needs and deliver a world-class experience across every interaction you have with them. In this role, you will not only be there to help customers with their technical issues, but also provide them with exceptional service. You will be working independently from home and will be expected to collaborate with management and co-workers in a remote setting. To be successful in this role, you should have the ability ensure call resolution in a timely manner, have excellent verbal and written communication skills, maintain the highest standards of quality, guarantee customer satisfaction on every call, provide product solutions, and perform other duties as assigned. To meet our requirements, you should: Be at least 18 years or older Have a High School Diploma, or equivalent Be able to successfully pass a criminal background check Have at least six months of customer service experience Have high speed internet access meeting the following speeds: download = ≥10, upload ≥3, Ping ms Preferably, have previous Contact Center and/or work from home experience Have strong computer knowledge, including ability to accurately type at least 30 wpm; familiarity with iOS and/or mac OS, or comparable technology is preferred Have a workspace that can only be accessed by you during your work hours Be able to work independently with discipline and motivation to succeed in a virtual environment Have excellent English written and verbal communication skills Be courteous and friendly with a high degree of professionalism Thrive in a fast-paced work environment Live in one of the following states AL, AR, AZ, CO, CT, DE, FL, GA, ID, IN, IA, KS, KY, LA, ME, MI, MS, MO, NE, NV, NH, NJ, NM, NC, ND, OH, OK, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY
    $28k-35k yearly est. 60d+ ago
  • Customer Service Advisor - Alpharetta

    Valvoline Express Care

    Remote job

    Up to $16/hour Full-Time | Entry-Level Customer Service Advisors: This role is perfect for an entry level lube technician who excels in customer interaction and is ready to take the next step forward. The Customer Service Advisor is responsible for guiding vehicles into the bays; checking lights and wiper blades; checking and adjusting tire pressure, and entering vehicle information into the POS system. . What You'll Do: Greet customers in a friendly, professional manner Perform service reviews and clearly explain recommended maintenance Accurately enter service information and process transactions using the POS system Conduct vehicle inspections, including fluids, filters, wiper blades, tires, belts, and hoses Assist in performing oil changes and other routine preventive maintenance Recommend additional services based on inspection findings and vehicle needs Support opening and closing duties as assigned Maintain a clean, safe, and organized service area Adhere to all safety procedures, company policies, and industry standards Assist in training and mentoring team members as needed Requirements: Strong communication and interpersonal skills Friendly, high-energy, and team-oriented Weekend availability required Sales experience or aptitude preferred Valid driver's license and reliable transportation Emissions certification and/or general auto repair experience is a plus Must be able to lift up to 50lbs and work in varying temperatures and noise levels What We Offer Guaranteed Weekly Base Pay Medical, Dental, and Vision Insurance Options 401(k) Retirement Plan with Company Match Paid Vacation and Holidays Uniforms Provided Paid On-the-Job Training Team Environment with Long-Term Career Growth Potential Notice of E-Verify Participation: This employer participates in E-Verify. E-Verify is a web-based system that allows employers to confirm the eligibility of their employees to work in the United States. The system compares information from an employee's Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security and Social Security Administration records. This notice applies to all applicants and employees, including those hired to work remotely.
    $16 hourly 60d+ ago
  • Customer Service Advisor - Canton Rd

    Piedmont Lube Centers LLC

    Remote job

    Job DescriptionSalary: Up to $16/hour Full-Time | Entry-Level Customer Service Advisors: This role is perfect for an entry level lube technician who excels in customer interaction and is ready to take the next step forward. The Customer Service Advisor is responsible for guiding vehicles into the bays; checking lights and wiper blades; checking and adjusting tire pressure, and entering vehicle information into the POS system. . What Youll Do: Greet customers in a friendly, professional manner Perform service reviews and clearly explain recommended maintenance Accurately enter service information and process transactions using the POS system Conduct vehicle inspections, including fluids, filters, wiper blades, tires, belts, and hoses Assist in performing oil changes and other routine preventive maintenance Recommend additional services based on inspection findings and vehicle needs Support opening and closing duties as assigned Maintain a clean, safe, and organized service area Adhere to all safety procedures, company policies, and industry standards Assist in training and mentoring team members as needed Requirements: Strong communication and interpersonal skills Friendly, high-energy, and team-oriented Weekend availability required Sales experience or aptitude preferred Valid drivers license and reliable transportation Emissions certification and/or general auto repair experience is a plus Must be able to lift up to 50lbs and work in varying temperatures and noise levels What We Offer Guaranteed Weekly Base Pay Medical, Dental, and Vision Insurance Options 401(k) Retirement Plan with Company Match Paid Vacation and Holidays Uniforms Provided Paid On-the-Job Training Team Environment with Long-Term Career Growth Potential Notice of E-Verify Participation: This employer participates in E-Verify. E-Verify is a web-based system that allows employers to confirm the eligibility of their employees to work in the United States. The system compares information from an employee's Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security and Social Security Administration records. This notice applies to all applicants and employees, including those hired to work remotely.
    $16 hourly 15d ago
  • Customer Service Associate - Remote (Proficiency in Mandarin/Cantonese, or Japanese Needed)

    Dow Jones & Company 4.0company rating

    Remote job

    Job Description:About the Team: The Dow Jones Customer Service (DJCS) mission is to provide great service for our customers and great experiences for our people. Our team has the privilege of delivering impactful experiences by helping our customers access the trusted news and business information published and produced by our marquee brands including, The Wall Street Journal, Barron's, MarketWatch, Dow Jones Factiva and Dow Jones Risk & Compliance. You will find that we are a collaborative group, focused on delivering excellence during every customer interaction. About the Role You will reside on the Customer Service Team, reporting to the Customer Service Supervisor. You have a passion for helping people. We are offering a career with a recognized leader in the world of global news and business information. You will be a part of a multinational organization that focuses on its people. Working Hours: 1:00 PM to 9:00 PM Eastern Time (Monday through Thursday) and 12:00 PM to 8:00 PM Eastern Time (Friday) You Will: Provide high-level telephone, email, and web chat support for the Dow Jones suite of PIB products; including Factiva, Dow Jones Risk & Compliance, and Dow Jones Newswires. Answer global customer queries concerning content/data, product navigation, billing/account administration, and more. Provide professional-level support to retain Dow Jones customers and increase customer loyalty. Multitask, prioritize, and enthusiastically resolve customers' concerns while consistently providing superior levels of customer service. Ensure all relevant procedures are followed from beginning to resolution. Ensure all key performance indicators and service levels are met. Actively seek out opportunities for self-improvement, and participate in new product and procedural training. Work with other Dow Jones departments to ensure escalated issues are handled efficiently and correctly. You Have: High proficiency in Mandarin/Cantonese, or Japanese for both written and verbal communication within a corporate environment Fluent in English, for both written and verbal communication Commitment to customer satisfaction with the ability to build and develop relationships to identify problems, assess needs, and find solutions Ability to listen, empathize, and effectively handle challenging customer inquiries in a professional and pleasant manner Ability to maintain a positive attitude in an often busy and stressful environment Ability to understand new technical systems and applications quickly Attention to detail and the ability to multitask, prioritize, and meet deadlines Positive outlook on change and flexible approach to team-based work environment and structure Ability to follow a large set of procedural guidelines and to be independently resourceful when investigating/researching complex customer queries Experience in a contact center and/or customer service environment (preferred) Salesforce experience is a plus College degree desired, or equivalent work experience Previous research experience (desired) Fluent in addition to the language applied for (this is desired, not required): German/French/Spanish/Chinese/Japanese/ Italian/Russian Our Benefits Comprehensive Healthcare Plans Paid Time Off Retirement Plans Comprehensive Medical, Dental and Vision Insurance Plans Education Benefits Paid Maternity and Paternity Leave Family Care Benefits Commuter Transit Program Subscription Discounts Employee Referral Program #LI-Remote Reasonable accommodation: Dow Jones, Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. EEO/Disabled/Vets. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at *******************************. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates. Business Area: Dow Jones - Customer Service Job Category: Customer Service & Contact Center Operations Union Status: Union role Pay Range: $41,392 - $50,000We recognize that attracting the best talent is key to our strategy and success as a company. As a result, we aim for flexibility in structuring competitive compensation offers to ensure we are able to attract the best candidates. The quoted salary range represents our good faith estimate as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate's experience, industry knowledge, location, technical and communication skills, and other factors that may prove relevant during the interview process.Pay-for-performance is a key element in our strategy to attract, engage, and motivate talented people to do their best work. Similarly to salary, for bonus eligible roles, targets are set based on a variety of factors including competitive market practice.For benefits eligible roles, in addition to cash compensation, the company provides a comprehensive and highly competitive benefits package, with a variety of physical health, retirement and savings, caregiving, emotional wellbeing, transportation, and other benefits, including "elective" benefits employees may select to best fit the needs and personal situations of our diverse workforce..
    $41.4k-50k yearly Auto-Apply 7d ago
  • Customer Service Telecommute FT/PT

    Career Advancement Group

    Remote job

    US Based Wellness Company is Seeking Dynamic, Enthusiastic, Upbeat candidates with excellent people skills and strong desire to help others to join our marketing team in a marketing/customer service capacity. We provide dynamic team support, one on one mentoring and all the resources you need to be successful. As long as you have a strong drive for success we will help you get there. Stop wasting gas commuting or on daycare, through our state of the art technology you can work with us in a telecommute capacity which will mean flexible hours. SKILLS NEEDED: Exceptional Customer Service Skills Basic Computer Skills and MS Office Knowledge Excellent Written and Verbal Communication Skills No Marketing Experience is required! MUST be Coachable! REQUIREMENTS: Up To Date Computer with High Speed Internet access Telephone access with three way calling capabilities This is not a sales position. If you feel you have the skills and meet the requirements we are looking for please submit your resume for consideration. Suitable candidates will be contacted to set up an interview.
    $28k-36k yearly est. 60d+ ago
  • High-Paying Remote Customer Service Jobs - Starting at 19 Per Hour

    Nogigiddy

    Remote job

    Remote Customer Care Champion - $19/hr Start, No Degree Necessary Do you have a flair for communication and a passion for helping others? We are seeking enthusiastic individuals to join our team as Remote Customer Care Champions. This is a perfect opportunity for those who excel in a supportive role and are committed to creating exceptional customer experiences from their home office. Key Responsibilities: Address and resolve customer inquiries with urgency and empathy. Ensure customer satisfaction by providing thoughtful and effective solutions. Maintain professional and clear communication across all interactions. Contribute to a team environment with a positive and proactive attitude. Ideal Candidate Profile: Passionate about delivering excellent customer service. Excellent verbal and written communication skills, with the ability to engage customers effectively. Independent and efficient, with strong time management skills. Comfortable with technology and proficient in various digital tools and platforms. What We Offer: Remote work setup, allowing you to work from anywhere. Flexible hours to fit around your personal commitments. A starting wage of $19 per hour with potential for growth. Career advancement opportunities within a supportive and collaborative team. Join Our Team: Additional Information: No previous experience or academic qualifications are required. Candidates need a quiet, distraction-free workspace and reliable internet. All candidates will undergo a background check. Our company is an equal opportunity employer, committed to inclusion and diversity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. #ZR
    $19 hourly Auto-Apply 60d+ ago

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