Average Salary
$33,546
Average Salary
Job Growth Rate
-2%
Job Growth Rate
Job Openings
105,139
Job Openings

Automotive Service Writer Careers

An automotive service writer acts as the liaison between the dealership and the customer. They use their expert automotive knowledge to answer customer queries, perform estimations for customers, assist in drafting contracts, and help customers understand and solve any problems that they may face with their car or the dealership itself.

Automotive service writers are also inherently customer service personnel. They greet customers entering the dealership, take their information, and generally ensure that they have a great time and receive the best customer service possible. As such, automotive service writers must have excellent customer service skills and be driven in making a positive lasting impression on all clients.

The typical requirement for the role of an automotive service writer is a high school diploma or GED, but some employers may require completion of an automotive trade school program. They may also look for a certification from the National Institute for Automotive Service Excellence, which helps them ensure that the service writers they are hiring have top credentials.

According to our data, automotive service writers make an average salary between $23,000 to $51,000 a year. Candidates with automotive trade school education, experience, and certification are usually the top earners for this role.

There is more than meets the eye when it comes to being an automotive service writer. For example, did you know that they make an average of $16.13 an hour? That's $33,546 a year!

Between 2018 and 2028, the career is expected to grow -2% and produce -51,600 job opportunities across the U.S.

What Does an Automotive Service Writer Do

There are certain skills that many automotive service writers have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed communication skills, computer skills and customer-service skills.

When it comes to the most important skills required to be an automotive service writer, we found that a lot of resumes listed 9.7% of automotive service writers included vehicle maintenance records, while 8.2% of resumes included repair orders, and 7.8% of resumes included service appointments. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.

When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the automotive service writer job title. But what industry to start with? Most automotive service writers actually find jobs in the retail and automotive industries.

How To Become an Automotive Service Writer

If you're interested in becoming an automotive service writer, one of the first things to consider is how much education you need. We've determined that 25.8% of automotive service writers have a bachelor's degree. In terms of higher education levels, we found that 0.7% of automotive service writers have master's degrees. Even though some automotive service writers have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become an automotive service writer. When we researched the most common majors for an automotive service writer, we found that they most commonly earn associate degree degrees or high school diploma degrees. Other degrees that we often see on automotive service writer resumes include bachelor's degree degrees or diploma degrees.

You may find that experience in other jobs will help you become an automotive service writer. In fact, many automotive service writer jobs require experience in a role such as automotive technician. Meanwhile, many automotive service writers also have previous career experience in roles such as cashier or sales associate.

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Average Salary
$33,546
Average Salary
Job Growth Rate
-2%
Job Growth Rate
Job Openings
105,139
Job Openings

Automotive Service Writer Career Paths

Top Careers Before Automotive Service Writer

Cashier
9.4 %

Top Careers After Automotive Service Writer

Automotive Service Writer Jobs You Might Like

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Tell us your goals and we'll match you with the rights job to get there.

Average Salary for an Automotive Service Writer

Automotive Service Writers in America make an average salary of $33,546 per year or $16 per hour. The top 10 percent makes over $54,000 per year, while the bottom 10 percent under $20,000 per year.
Average Salary
$33,546
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Best Paying Cities For Automotive Service Writers

City
ascdesc
Average Salarydesc
Omaha, NE
Salary Range34k - 59k$45k$45,118
Columbia, SC
Salary Range30k - 52k$40k$40,091
Phoenix, AZ
Salary Range29k - 52k$39k$39,339
Rockville, MD
Salary Range28k - 50k$38k$38,120
Topeka, KS
Salary Range28k - 49k$37k$37,303
Dover, DE
Salary Range27k - 47k$36k$36,327
Grand Rapids, MI
Salary Range26k - 45k$35k$34,728
Cleveland, OH
Salary Range26k - 44k$34k$34,229
Newnan, GA
Salary Range25k - 45k$34k$34,166
Charlotte, NC
Salary Range25k - 45k$34k$34,085
Brick, NJ
Salary Range25k - 44k$34k$33,951
Sarasota, FL
Salary Range25k - 44k$34k$33,763
$25k
$59k

Recently Added Salaries

CompanyascdescCompanyascdescStart DateascdescSalaryascdesc
Experienced Retail Automotive & Tire Sales & Service Writer
Gateway Tire & Service Center
07/12/2021
$40,00007/12/2021
Automotive Service Writer/Service Manager In OUR Bellevue Store
Protech Auto Group
07/08/2021
$52,17507/08/2021
Automotive Service Writer/Service Manager In OUR Bellevue Store
Protech Auto Group
07/08/2021
$52,17507/08/2021
Automotive Service Writer
JNL Brown Trucking Corp.
05/01/2021
$29,21805/01/2021
Automotive Service Writer
Valvoline Instant Oil Change
01/21/2021
$25,04401/21/2021
See More Recent Salaries

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Automotive Service Writer Demographics

Gender

male

72.8 %

female

22.8 %

unknown

4.3 %

Ethnicity

White

62.7 %

Hispanic or Latino

18.4 %

Black or African American

9.9 %

Foreign Languages Spoken

Spanish

66.7 %

French

16.7 %

Mandarin

5.6 %
Show More Automotive Service Writer Demographics

Automotive Service Writer Education

Majors

Business
18.3 %

Degrees

Associate

30.6 %

High School Diploma

27.5 %

Bachelors

25.8 %
Show More Automotive Service Writer Education Requirements

Online Courses For Automotive Service Writer That You May Like

SAP Customer Service (CS/SM) - Service Management module
udemy
4.5
(506)

Real World SAP CS and SD, Repair Orders, Service Orders, Service Contracts...

Customer Service
udemy
4.6
(4,254)

How to Approach New Customers and Maintain Existing Ones...

Start Improving Customer Service
udemy
4.1
(2,025)

Creating a Customer Service advantage in Your department or business through communication and Customer Management...

See more
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Part Time
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Top Skills For an Automotive Service Writer

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 9.7% of automotive service writers listed vehicle maintenance records on their resume, but soft skills such as communication skills and computer skills are important as well.

Best States For an Automotive Service Writer

Some places are better than others when it comes to starting a career as an automotive service writer. The best states for people in this position are Alaska, Washington, California, and Nebraska. Automotive service writers make the most in Alaska with an average salary of $60,554. Whereas in Washington and California, they would average $50,695 and $46,100, respectively. While automotive service writers would only make an average of $44,997 in Nebraska, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. District of Columbia

Total Automotive Service Writer Jobs:
173
Highest 10% Earn:
$87,000
Location Quotient:
1.13
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

2. Louisiana

Total Automotive Service Writer Jobs:
345
Highest 10% Earn:
$73,000
Location Quotient:
1.18
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

3. Iowa

Total Automotive Service Writer Jobs:
357
Highest 10% Earn:
$70,000
Location Quotient:
1.08
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here
Full List Of Best States For Automotive Service Writers

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Top Automotive Service Writer Employers

1. Walmart
4.8
Avg. Salary: 
$62,836
Automotive Service Writers Hired: 
168+
2. Sears Holdings
4.3
Avg. Salary: 
$70,844
Automotive Service Writers Hired: 
18+
3. Pep Boys
4.4
Avg. Salary: 
$32,719
Automotive Service Writers Hired: 
9+
4. AutoNation
4.4
Avg. Salary: 
$34,673
Automotive Service Writers Hired: 
5+
5. Fleet Farm
4.6
Avg. Salary: 
$34,257
Automotive Service Writers Hired: 
5+
6. Peterson Toyota of Sarasota
4.3
Avg. Salary: 
$41,999
Automotive Service Writers Hired: 
3+
Updated August 18, 2021