An automotive service writer acts as the liaison between the dealership and the customer. They use their expert automotive knowledge to answer customer queries, perform estimations for customers, assist in drafting contracts, and help customers understand and solve any problems that they may face with their car or the dealership itself.

Automotive service writers are also inherently customer service personnel. They greet customers entering the dealership, take their information, and generally ensure that they have a great time and receive the best customer service possible. As such, automotive service writers must have excellent customer service skills and be driven in making a positive lasting impression on all clients.

The typical requirement for the role of an automotive service writer is a high school diploma or GED, but some employers may require completion of an automotive trade school program. They may also look for a certification from the National Institute for Automotive Service Excellence, which helps them ensure that the service writers they are hiring have top credentials.

According to our data, automotive service writers make an average salary between $23,000 to $51,000 a year. Candidates with automotive trade school education, experience, and certification are usually the top earners for this role.

What Does an Automotive Service Writer Do

There are certain skills that many automotive service writers have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed communication skills, computer skills and customer-service skills.

Learn more about what an Automotive Service Writer does

How To Become an Automotive Service Writer

If you're interested in becoming an automotive service writer, one of the first things to consider is how much education you need. We've determined that 25.8% of automotive service writers have a bachelor's degree. In terms of higher education levels, we found that 0.7% of automotive service writers have master's degrees. Even though some automotive service writers have a college degree, it's possible to become one with only a high school degree or GED.

Learn More About How To Become an Automotive Service Writer

Automotive Service Writer Career Paths

Average Salary for an Automotive Service Writer

Automotive Service Writers in America make an average salary of $46,879 per year or $23 per hour. The top 10 percent makes over $72,000 per year, while the bottom 10 percent under $30,000 per year.
Average Automotive Service Writer Salary
$46,879 Yearly
$22.54 hourly
$30,000
10 %
$46,000
Median
$72,000
90 %

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Automotive Service Writer Education

Automotive Service Writer Majors

18.3 %

Automotive Service Writer Degrees

Associate

30.6 %

High School Diploma

27.5 %

Bachelors

25.8 %

Top Skills For an Automotive Service Writer

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 9.7% of automotive service writers listed vehicle maintenance records on their resume, but soft skills such as communication skills and computer skills are important as well.

Choose From 10+ Customizable Automotive Service Writer Resume templates

Zippia allows you to choose from different easy-to-use Automotive Service Writer templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Automotive Service Writer resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

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Automotive Service Writer Resume
Automotive Service Writer Resume
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Automotive Service Writer Resume
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Automotive Service Writer Resume
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Automotive Service Writer Resume
Automotive Service Writer Resume

Automotive Service Writer Demographics

Automotive Service Writer Gender Distribution

Male
Male
77%
Female
Female
23%

After extensive research and analysis, Zippia's data science team found that:

  • Among automotive service writers, 22.6% of them are women, while 77.4% are men.

  • The most common race/ethnicity among automotive service writers is White, which makes up 62.3% of all automotive service writers.

  • The most common foreign language among automotive service writers is Spanish at 66.7%.

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Best States For an Automotive Service Writer

Some places are better than others when it comes to starting a career as an automotive service writer. The best states for people in this position are New York, Maryland, Massachusetts, and California. Automotive service writers make the most in New York with an average salary of $56,938. Whereas in Maryland and Massachusetts, they would average $56,822 and $55,324, respectively. While automotive service writers would only make an average of $55,230 in California, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. District of Columbia

Total Automotive Service Writer Jobs:
173
Highest 10% Earn:
$128,000
Location Quotient:
1.13

2. New York

Total Automotive Service Writer Jobs:
1,762
Highest 10% Earn:
$95,000
Location Quotient:
1.51

3. Maryland

Total Automotive Service Writer Jobs:
726
Highest 10% Earn:
$94,000
Location Quotient:
1.25
Full List Of Best States For Automotive Service Writers

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Top Automotive Service Writer Employers

Most Common Employers For Automotive Service Writer

Rank  Company  Average Salary  Hourly Rate  Job Openings  
1State Street$111,199$53.462
2Peterson Toyota of Sarasota$55,549$26.713
3Jason$50,031$24.052
4Towne Auto Group$49,232$23.672
5City Toyota$49,231$23.671
6Byrider$49,006$23.561
7Rogers Auto Group$48,882$23.502
8Budget Rent Car$45,397$21.832
9Nissan$41,606$20.002
10AutoNation$41,363$19.894