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The differences between automotive services managers and managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become an automotive services manager, becoming a manager takes usually requires 4-6 years. Additionally, a manager has an average salary of $58,651, which is higher than the $50,282 average annual salary of an automotive services manager.
The top three skills for an automotive services manager include customer complaints, strong customer service and repeat business. The most important skills for a manager are customer service, payroll, and food safety.
| Automotive Services Manager | Manager | |
| Yearly salary | $50,282 | $58,651 |
| Hourly rate | $24.17 | $28.20 |
| Growth rate | 6% | 6% |
| Number of jobs | 115,108 | 1,236,194 |
| Job satisfaction | - | 4.57 |
| Most common degree | Associate Degree, 34% | Bachelor's Degree, 49% |
| Average age | 49 | 44 |
| Years of experience | 4 | 6 |
Automotive service manager duties include greeting customers and interacting with them to understand their vehicular problems. They drive the vehicle with the customer and the technician to gain firsthand knowledge of the possible vehicular problems. They estimate all costs, including the services and repair costs, also spare parts if needed, and educate customers on vehicle maintenance to avoid troubles and problems. It is part of their job to maintain a record of repairs and services of vehicles accepted and completed on a daily basis to ensure the delivery of vehicles to customers at the agreed time. Moreover, ensuring customer satisfaction is achieved through effective services and repairs.
Managers are responsible for a specific department, function, or employee group. They oversee their assigned departments and all the employees under the department. Managers are responsible that the department they are handling is functioning well. They set the department goals and the steps they must take to achieve the goals. They are also in charge of assessing the performance of their departments and their employees. Additionally, managers are responsible for interviewing prospective candidates for department vacancies and assessing their fit to the needs of the department. Managers also set the general working environment in the department, and they are expected to ensure that their employees remain motivated.
Automotive services managers and managers have different pay scales, as shown below.
| Automotive Services Manager | Manager | |
| Average salary | $50,282 | $58,651 |
| Salary range | Between $35,000 And $72,000 | Between $37,000 And $92,000 |
| Highest paying City | San Jose, CA | - |
| Highest paying state | New Jersey | New Jersey |
| Best paying company | Belle Tire | - |
| Best paying industry | Automotive | Finance |
There are a few differences between an automotive services manager and a manager in terms of educational background:
| Automotive Services Manager | Manager | |
| Most common degree | Associate Degree, 34% | Bachelor's Degree, 49% |
| Most common major | Business | Business |
| Most common college | SUNY College of Technology at Alfred | University of Pennsylvania |
Here are the differences between automotive services managers' and managers' demographics:
| Automotive Services Manager | Manager | |
| Average age | 49 | 44 |
| Gender ratio | Male, 91.4% Female, 8.6% | Male, 51.0% Female, 49.0% |
| Race ratio | Black or African American, 8.2% Unknown, 4.5% Hispanic or Latino, 15.7% Asian, 2.1% White, 68.2% American Indian and Alaska Native, 1.2% | Black or African American, 6.3% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 6.4% White, 67.0% American Indian and Alaska Native, 0.5% |
| LGBT Percentage | 4% | 10% |