AutoNation jobs in Fort Myers, FL - 59 jobs

As a Service Advisor, you'll be part of a nationwide team servicing 20,000 cars a day and building customer loyalty that spans generations. Along with your communication skills and automotive knowledge, you'll utilize leading-edge technology to uncover selling opportunities that keep drivers safe in their vehicles.Position Overview Working in our state of the art service departments, the Service Advisor acts as the go-between for Service Technicians and customers. In this position, you'll be able to get out from behind the desk and play an active role in the service lane. AutoNation will look to you to explain the Service Technician's recommendations to the customer in easy-to-understand language - and suggest up-sell opportunities to keep the customer's vehicle safe. What Will I Do Every Day? Set, confirm and prepare for appointments with customers so they can have a great service experience Meet or exceed targeted sales goals & the targeted customer satisfaction index Greet customers in a friendly manner when they arrive Determine vehicle needs based on customer information and a vehicle walk-around, inspections and test drives Use a consultative selling process to assist customers in planning for ongoing required maintenance of their vehicle Produce repair orders for customers, including cost and time estimates, with full transparency Communicate frequently with technicians and parts associates to ensure timely completion of work Follow up with customers on the status of their vehicle, based on how the customer wants to be informed Follow up with customers to ensure satisfaction Gain superior product knowledge to effectively help customers Provide an exceptional customer experience to drive loyalty What are the requirements for this job? High school diploma or equivalent Proven ability to provide an exceptional customer experience Ability to set and achieve targeted goals Prior sales experience preferred but not required Demonstrated communication, consultative, interpersonal and organizational skills The willingness to follow up with customers Experience and desire to work with technology Valid in-state driver's license and an acceptable, safe driving record Exciting Benefits and Perks Await You: Competitive compensation and 401k matching Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits. Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Responsibilities Pick, stage and safely deliver parts to pro customers Pick up returns and cores Drop off weekly/monthly sales flyers while promoting current sales and loyalty programs Daily collection of credit accounts Build and maintain relationships with MainStreet and National Pro customers while providing the CPP with insights learned while making deliveries Assist in upselling and cross-selling products to increase average transaction value Maintain store cleanliness including floors, bathrooms, facing, dusting and parking lot General stocking including truck stocking, back stock and cycle counts Maintain knowledge of product inventory and new arrivals to assist with sales Engage with walk-in customers to understand their needs and recommend appropriate parts or services Other duties as assigned Success Factors Safe driving and navigation ability Ability to use delivery board system Friendly and persuasive communication Ability to locate and stock parts Safety knowledge and skills Operating inventory systems (Back stock) and store equipment Sales aptitude and customer service orientation Ability to identify customer needs and recommend solutions Essential Job Skills Necessary for Success as a Driver Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers,0 peers and leadership Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs and procedure manuals Use basic math accurately: add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals Ability to work an assortment of days, evenings and weekends as needed Confidence in engaging customers and promoting products Willing to learn about new products and sales techniques Prior Experience that Sets a Driver up for Success * Automotive parts experience is preferred Education * High school diploma or equivalent Certificates, Licenses, Registrations * Must have a valid driver's license with an acceptable driving record Physical Demands The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds with assistance. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate. California Residents click below for Privacy Notice: ***************************************************

Asbury Automotive Group, the 5th largest public automotive retailer in the country is currently looking for an Automotive Operations Manager for their third Qauto retail location in Fort Myers, FL! We are a Fortune 500 company with over 28 brands that has shown solid sales growth and exceptional customer satisfaction. The right candidate will have leadership skills and oversee the successful operation of the retail service and reconditioning departments of the dealership. Job Description The Service Operations Manager is responsible for the corporate management, direction and coordination of Qauto's service operations and activities in order to optimize sales, cost controls and other operational and administrative goals and objectives. The operation manager will also formulate and recommend policies and programs which guide the organization in maintaining and improving its competitive position and the profitability of the operation. Job Requirements Responsibilities Manage and oversee activities of the operations departments Work with vendors to develop and maintain positive business relationships Motivate and inspire Managers and Associates under their direction and departments to deliver high quality results (products and services Develop Managers and Associates for growth with the company Manage and maintain the upkeep and procurement of the equipment needed for the dealerships Evaluate plans and proposals related to effective values, policy limitations, cost of program and administration and recommend such changes as to improve quality, reduce costs or otherwise bring proposals in line. Work closely with marketing team to create effective marketing campaigns. May be required to travel nights and weekends to attend stores, seminars, training sessions, etc. and prepare detailed reports for all events. Qualifications Demonstrated leadership abilities & solid supervisory experience Proven track record in the automotive industry as a retail service and/or reconditioning manager Minimum of 5 years of experience with emphasis on automotive operations (Service Manager, ASM or Master Technician) Excellent communication skills Ability to write reports, business correspondence, and procedure manuals. Qualifications Full-Time Benefits Medical, Dental and Vision Insurance Available 401K Retirement Flexible Medical Spending Accounts Supplemental Life Insurance Short Term and Long Term Disability Packages Paid Vacation Time Off After 90 Days Paid Training If you have experience in any of the following apply now! Automotive, CEO, Director, Operations, Automotive Management, Service Manager, Regional Sales Manager, VP, President, Vice President, Preowned, Retail, Sales Management, Process Management, Auto Business, Consultant, Retail, Accounts Executive, Brand Representative, Auto Business, Service Advisor. Apply Here: ********************************** Additional Information

Professional level sales position capable of supporting advanced functions on the commercial side of the business. Position is responsible for profitable growth of the commercial business via customer retention and growth. Position partners with GM to manage Team Members. The role has expert knowledge of automotive system and part knowledge. The role has the ability to source from numerous places including special order, FDO, second source, etc. The role has the ability to direct the drivers to ensure timely and accurate delivery. Position is full time. Primary Responsibilities * Maintain commercial customer relationships * Provide GAS2 selling experience commercial customers * Achieve personal / store sales goals and service objectives * Provide day-to-day supervisory support for Team Members * Collaborate with GM on coaching and developmental needs for Team Members * Dispatch drivers ensuring delivery standards are achieved * Maintain commercial stocking programs * Build and maintain a network of second source suppliers Secondary Responsibilities * Maintain core bank and commercial returns * Maintain commercial credit accounts * Partner with GM to ensure proper driver coverage Success Factors * Friendly communication * Ability to locate and stock parts * Safety knowledge and skills * Operating inventory systems and store equipment * Parts and automotive system knowledge skills * Operating POS and Parts lookup systems * ASE P2 certified or ASE ready equivalent * Advanced solution, project and product quality recommendation ability * Ability to source from numerous places including special order, FDO, second source, etc. * Advanced selling skills for commercial customers * Ability to multi-task and remain organized· Effective communication, listening and problem solving skills Essential Job Skills Necessary for Success as a Commercial Parts Pro * Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc. * Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management * Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence * Understand and execute instructions furnished in written, oral, or diagram form * Successfully complete the Parts Knowledge Assessment * Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals * Use Microsoft software effectively (Word, Excel required) * Strong organizational skills * Understand Commercial profitability concepts, including knowledge of competition, market opportunities, and customer prioritization (may work with the Commercial Account Manager to determine pricing discounts for specific Commercial customers) * Ability to work an assortment of days, evenings, and weekends as needed Prior Experience that Sets a Commercial Parts Pro up for Success A minimum of 3 years of prior automotive parts experience preferred Proven sales ability with past experience in fulfillment of customer transactions Formal or informal experience leading teams, including supervising daily tasks, and working together to achieve goals Education High school diploma or general education degree (GED) Certificates, Licenses, Registrations ASE certification preferred, but not required Physical Demands The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate. Position is eligible for sales commission based on individual or store performance. California Residents click below for Privacy Notice: ***************************************************

The Receptionist is the first contact to greet visitors by phone and in person. The Receptionist will primarily answer a multi-line telephone system and greet visitors in a timely, pleasant, and professional manner and provide information and assistance to other departments as needed. Duties and Responsibilities: * Answer multi-line telephone system, determine caller's needs and route to the appropriate department. * Greet visitors, determine their needs and contact the appropriate department for visitor escort. * Oversee the visitor sign-in and security process. * Maintain conference room reservation schedule. * Assist various departments with special projects as needed.

The Automotive Service Technician is responsible for performing vehicle repair and maintenance work as assigned in accordance with dealer and factory standards. S/he also will oversee the work of any apprentice technician assigned to him/her. Job Description Why work for MB OF FORT MYERS? Our Automotive Technician Compensation and Benefits Package includes: At MB OF FORT MYERS, earn up to $45 per hour as a certified Technician. You may be eligible for a $2,500 Signing Bonus (Depending on Qualifications & Training). Work/Life balance. Your family is as important to us as they are to you! * Tenure bonus starting at completion of 2 years of service * Paid time off and Paid Training 401K with Matching * Health insurance (Zero Health Insurance Premiums available (based on Tenure) * Factory training - The ability to earn income while training to become a Volkswagen technician * Mentor who is invested in your development, growth, and success * A career path from entry-level to top-level * Incremental pay increases for achieving new levels of certification * Recognition for reaching goals and high performance If you want to find out more about the types of jobs we have here, we've highlighted a few. We're proud of what we're doing here. Come and join us! Duties and Responsibilities: * Receive repair orders from dispatcher and take to stall area. * Perform work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards. * Diagnose cause of any malfunction and perform repair. * Communicate with parts department to obtain needed parts. * Save and tag parts if the job is under warranty or if requested by the customer. * Examine the vehicle to determine if additional safety or service work is required. * Notify service advisor immediately if additional work outlined is not needed or required. * Notify service advisor immediately if repairs cannot be completed within the time promised. * Document work performed. * Road-test vehicles when required or refer to the test technician, keeping in mind that the customer vehicle should not be used for personal errands. * Supervise work of any apprentice technicians as assigned. * Attend factory-sponsored training classes. * Keep abreast of factory technical bulletins. * Ensure that customers' cars are kept clean. * Keep shop area neat, clean, and be able to account for all dealership-owned tools at all times. * Understand and follow federal, state and local regulations, such as those governing the disposal of hazardous wastes. * Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor.

The Master Technician performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-giver for their vehicle safety and reliability. Keep America Moving. Drive your Technician Career with AutoNation. At AutoNation, we don't just service vehicles, we support the people who keep them running. As America's most admired automotive retailer, we offer factory training, cutting-edge tools, and a clear path to advancement. Why You'll Love Working Here: * Competitive pay and benefits * Paid training and OEM certification support * Opportunities to grow into Service, Sales, Management, Regional and Executive roles * Career options coast to coast through our nationwide footprint of locations What We're Looking For: * Valid driver's license * A passion for cars and customer service Apply today and join a team that values your skills and invests in your future. What are the day-to-day responsibilities? * Performing vehicle repair and/or maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive Customer loyalty. * Communicating with Parts Department and Service Advisors regularly to effectively manage production and Customer communication. * Diagnosing the cause of any malfunction and perform repair, if authorized by the Customer. * Conducting multi-point inspections to make appropriate recommendations to ensure safety and reliability of Customer vehicles. * Documenting work performed on each vehicle on the repair order. * Maintaining an inventory of normal Technician's tools not normally inventoried by the Service department as "special tools." * Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate. * Providing an exceptional customer experience to drive loyalty How will I know if I am successful? The performance of a Master Technician is measured by achieving: * Targeted production * Targeted sales * Targeted Customer Satisfaction Index What are the requirements for this job? * High School diploma or equivalent * 2+ years experience as an automotive technician * Automotive technical training (varies based on store needs) * Attention to detail * Organization and follow-up skills * Valid in-state driver's license and have and maintain an acceptable, safe driving record What are the opportunities for career growth? Our Associates have many choices for career growth and development after success in a Service Technician role. Opportunities may include: * Master-Certified Technician * Service Advisor * Service Management Exciting Benefits and Perks Await You: * Competitive compensation and 401k matching * Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits. * Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear * Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers * Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. What is a Retail Parts Pro? Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge and part knowledge. This role has the ability for advanced identification, trouble shooting and project assistance for DIY customers. The role has the ability to source from numerous places including special order, FDO, second source, etc. The role has in-depth knowledge of the store inventory and maintenance processes. Position is full time. Primary Responsibilities * Provide GAS2 selling experience for DIY customer visits and phone calls * Achieve personal / store sales goals and service objectives * Manage DIY services including battery installation, testing, wiper installs, etc. * Ensure high standards of customer service and store appearance standards * Key holder responsibilities (task assignment and completion, safety, open/close duties) Secondary Responsibilities * Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc. * Store Cleanliness including floors, bathrooms, facing, dusting, parking lot * Provide DIY services including battery installation, testing, wiper installs, etc. Success Factors * Friendly communication * Ability to locate and stock parts * Safety knowledge and skills * Operating inventory systems and store equipment * Parts and automotive system knowledge skills * Operating POS and Parts lookup systems * Expert at testing and diagnostic equipment for DIY services * ASE P2 certified or ASE ready equivalent * Advanced solution, project and product quality recommendation ability * Advanced parts lookup and sourcing * Advanced selling skills for DIY Essential Job Skills Necessary for Success as a Retail Parts Pro * Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc. * Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management * Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence * Understand and execute instructions furnished in written, oral, or diagram form * Successfully complete the Parts Knowledge Assessment * Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals * Use Microsoft software effectively (Word, Excel required) * Strong organizational skills * Ability to work an assortment of days, evenings, and weekends as needed Prior Experience that Sets a Retail Parts Pro up for Success 3-5 years of prior automotive parts experience Proven sales ability with past experience in fulfillment of customer transactions Education Certificates, Licenses, Registrations Must have a valid driver's license ASE certification preferred, but not required Physical Demands We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. California Residents click below for Privacy Notice: ***************************************************

Our Salespeople welcome and assist customers with professionalism and warmth, helping them identify their needs and recommending appropriate vehicles Duties and Responsibilities: * Actively listen and ask thoughtful questions to fully understand each customer's preferences * Demonstrate vehicle features and performance, including coordinating test drives * Respond promptly and professionally to online and phone inquiries * Collaborate with team members to deliver a best-in-class experience for all guests-whether they're ready to purchase or just exploring options * Deliver vehicles to new owners by ensuring that the customer understands the vehicle's operating features, warranty, and paperwork, and it lays the foundation for customer loyalty * Maintain an owner follow-up system that encourages loyalty to the brand and the dealership * Keep abreast of incoming inventory, features, accessories, etc., and how they benefit customers * Understand the terminology of the automobile business and keep abreast of technological changes in the product * Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor

The Flex Automotive Technician is a hybrid role that supports both in-shop repair operations and mobile service delivery. This position is ideal for a technician who thrives in a dynamic work environment-whether performing repairs inside the service center or traveling to customer locations. The Flex-Tech plays a critical role in delivering safe, reliable, and timely repairs while representing AutoNation's commitment to quality service and customer satisfaction.Keep America Moving. Drive your Technician Career with AutoNation. At AutoNation, we don't just service vehicles, we support the people who keep them running. As America's most admired automotive retailer, we offer factory training, cutting-edge tools, and a clear path to advancement. Why You'll Love Working Here: Competitive pay and benefits Paid training and OEM certification support Opportunities to grow into Service, Sales, Management, Regional and Executive roles Career options coast to coast through our nationwide footprint of locations What We're Looking For: Valid driver's license A passion for cars and customer service Apply today and join a team that values your skills and invests in your future. Repair & Maintenance: Perform vehicle repairs and maintenance as outlined on repair orders with efficiency and accuracy, following dealership and manufacturer standards. Diagnose and assess vehicles in both shop and field settings to determine appropriate repair solutions. Complete multi-point inspections to recommend repairs ensuring safety and reliability. Provide labor and time estimates for additional repairs, and document all work performed. Mobile Service Execution: Travel to customer homes, offices, and designated locations to perform mobile repairs using a company-provided van and tools. Maintain a clean, organized, and fully stocked mobile service van, ensuring readiness for all scheduled and unscheduled jobs. Assess job scope on-site and determine whether work should be completed on location or sublet to a partner facility. Customer Experience & Communication: Communicate clearly with customers, service advisors, and parts departments regarding job status, diagnostics, and service timelines. Deliver exceptional customer service while representing AutoNation in mobile and in-shop settings. Promote trust and confidence by ensuring all vehicles are safe and repairs are completed to the highest standards. Team Collaboration & Compliance: Collaborate with shop technicians, dispatch, and service support teams to ensure efficient workflows. Follow all safety protocols and DOT/FMCSA regulations during mobile operations. Maintain knowledge of technical bulletins, factory updates, and complete manufacturer training as required. Qualifications: High school diploma or equivalent required. 2+ years of recent professional automotive repair experience. ASE certifications and/or technical school education preferred. Strong diagnostic and mechanical repair skills. Valid in-state driver's license with a clean driving record. Ability to lift up to 50 pounds and remain in a stationary position for extended periods. Strong attention to detail, organization, and customer service mindset. English proficiency required; Spanish is a plus. Must meet all DOT/FMCSA requirements, including passing a physical and medical certification. Additional Responsibilities: Perform other duties and tasks as assigned by the Service Operations and Parts Manager Exciting Benefits and Perks Await You: Competitive compensation and 401k matching Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits. Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Working in our no-haggle sales environment, the F&I Manager makes credit decisions, submits deals to our lenders for approval and helps bridge disconnects in the sales process. With your background in automotive sales or finance, you'll find the right finance and insurance products for every customer, no matter what their situation.Lead the Future of Automotive Retail. At AutoNation, innovation drives everything we do-from automotive retail to vehicle service to automotive finance. As a Fortune 200 company, we're looking for leaders who are ready to shape the future of automotive retail. Why You'll Love Working Here: National scale with entrepreneurial spirit Inclusive culture and diverse leadership Competitive compensation and benefits Opportunities to make a real impact Our values and culture What We're Looking For: Proven leadership experience Strategic thinking and execution skills Passion for innovation and people development Explore leadership opportunities at AutoNation today. What will I do every day? Welcome customers to the store and transition them from Sales to Finance during their vehicle purchase process Work directly with our employees and customers to develop relationships Determine customer financing needs and payment options based on a consultative interview process Present a fully transparent pricing menu to customers detailing their financing options and products Process finance transactions and ensure 100% compliance with all state and federal laws and regulations Follow up with customers to ensure satisfaction Build rapport with customers to create a base of referrals Set and achieve targeted sales goals Gain superior product knowledge to effectively help customers Ensure that all administrative processes are handled in a timely fashion and in compliance with company policy Provide an exceptional customer experience to drive loyalty What are the requirements for the F&I Manager? High school diploma or equivalent Proven ability to provide an exceptional customer experience Ability to set and achieve targeted goals Highly detail-oriented and organized Prior sales experience preferred but not required Demonstrated communication, consultative, interpersonal and organizational skills Experience and desire to work with technology Why should I come work for AutoNation? You want to work for a car dealer that has a strong moral compass and treats all its associates with respect Exciting Benefits and Perks Await You: Competitive compensation and 401k matching Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits. Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

The Service Warranty Administrator is responsible for reviewing and completing warranty claims. This includes preparing, recording, reconciling warranty claims and submitting them to the appropriate party. What are the day-to-day responsibilities? * Process all claims by next business day following RO close date * Handle and resolve all claim corrections and charge-backs * Establish and maintain relationships with the manufacturer's designated warranty representatives * Review every warranty repair order written for proper completion, accuracy and legibility according to the policies and procedures * Analyze problems, identify trends and develop strategies for maximizing claim process * Flag the technicians for the hours earned on the service they performed * Check each repair order against the vehicles service history to avoid duplicate claims * Provide a weekly report to the service manager regarding claim status * Report any fraudulent manipulation of warranty claims * Provide parts manager with updated parts listing on a weekly basis * Conduct weekly audits of warranty and schedules, reviewing all old claims, and address any adjustments or write-offs * Assist service consultants in closing all open warranty RO's * Assist service consultants and technicians with any warranty questions * Assist with special projects, audits and reports as requested * Review and manage all aging schedules and reports * Understand and comply with federal, state and local regulations, such as safety requirements, hazardous waste disposal, OSHA right-to-know, etc. * Attend warranty training courses as needed What are the requirements for this job? * High school diploma or the equivalent * Ability to effectively communicate verbally and in writing * Ability to confront and resolve difficult customer service situations * Demonstrated customer service skills * Ability to read and comprehend written instructions and information * General knowledge of automotive parts and vehicle mechanical operations * Two years of experience in a automotive dealership * Must have technical aptitude displayed by ASE certification or successful completion of pre-employment test Exciting Benefits and Perks Await You: * Competitive compensation and 401k matching * Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits. * Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear * Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers * Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

The AutoNation Experienced Sales Associate is responsible for selling new and used vehicles at gross profit, customer satisfaction and volume standards expected by America's Largest Automotive Retailer. Sell with Confidence. Grow with AutoNation. AutoNation is redefining the car-buying experience-and we need driven, customer-focused professionals to help us lead the way. With nationwide inventory and a supportive team, you'll have everything you need to succeed. Why You'll Love Working Here: Competitive benefits Career paths into finance, management, and beyond A culture built on trust, transparency, and teamwork What We're Looking For: Strong communication and interpersonal skills A desire to help people and exceed expectations Sales or customer service experience preferred Apply now and start building a career with purpose and potential. What are the requirements? Proven ability to provide an exceptional customer experience Drive to set targeted personal income goals consistent with AutoNation's standards of productivity Over 1 year automotive sales experience Proven ability to exceed established automotive sales and customer service goals Excellent communication, consultative, interpersonal and organizational skills The willingness to follow up, and follow-up again, with customers Valid in-state driver's license and an acceptable, safe driving record High school diploma or equivalent Why should I work for AutoNation? You want to work for a car dealer that has a strong moral compass and treats all its associates with respect You'll be empowered with the tools needed to support our customers' needs and realize your earning potential. What tools? How's a best-in-class CRM, state-of-the-art equity mining tools to help you uncover better sales leads, preferred relationships with over 30 lenders to get your customers financed and access to a national inventory of over 100,000 new and pre-owned vehicles so you can always find the perfect match for your customer. We represent 36 brands in 16 states, so there's always opportunity to grow your career as a Sales Associate and beyond. Join AutoNation and accelerate as far and fast as your talent and our support can take you. How will I be paid? Will I receive training? As an Experienced Sales Associate, you're able to start working on our competitive commission pay plan right away! Throughout your career, we'll provide you with the hands-on, digital and classroom training you need grow and advance while also empowering you to build your book of business and close deals like the expert you already are. Exciting Benefits and Perks Await You: Competitive compensation and 401k matching Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits. Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. An Inventory Specialist works with and reports to the General Manager and is responsible for HUB operation while performing the following duties. Other duties may be assigned. Primary Duties and Responsibilities * Pull and ship HUB orders on time. * If HUB order can't be filled, call servicing store before next HUB run explaining how to reorder. * Working with store management team, complete all parts department cycle counts including OUTS. * Work with store management team to complete all parts department plan-o-grams. * Work with store management team to stock all parts department parts. * Work with store management team to complete all parts department callbacks. * Work with store management team to complete MAXI changes in parts department. * Comply with all federal, state and local laws. * Comply with all company policies and procedures. * Complete all required training materials, attend all scheduled store meetings. * At General Manager's direction, train and develop Team Members to help assure the HUB is operated according to company policies and procedures. * Coordinate through General Manager the delivery of product, maintaining inventories, keeping operating records, or preparing daily record of transactions. * Help to ensure compliance of established security, customer service and record keeping policies and procedures. Key Holder Responsibilities: * Task assignment and completion, safety, open/close duties. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Must be competent at oral and written communications and handle basic math computations. * Should have prior retail experience, including basic merchandising and inventory management skills. * Able to drive forklift, if certified and applicable, and use a hand truck and pallet jack. * Should be well mannered, neat in appearance and possess the ability to meet and deal with the public in an unbiased manner. * Previous work records should demonstrate stability and performance results. * Scheduling factors necessitate that the individual should be able to come to work on short notice, and/or work flexible hours including nights and weekends. * Immediately report to General Manager and/or District Manager any violation of company policy or procedure. EDUCATION and/or EXPERIENCE * High school diploma or GED equivalent PHYSICAL DEMANDS * Almost constant standing or walking. * Must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. * Specific vision abilities required by this job include close vision, distance, color vision, peripheral vision, depth perception and ability to adjust focus. * Requires good manual skills (gross and fine finger dexterity). * Must be able to reach above shoulder level. * Must be capable of squatting, bending and reaching. * Must be capable of climbing, stooping, kneeling, and crouching on an occasional basis. WORK ENVIRONMENT Inside approximately 95 % of the time; depending upon the time of year, the store is air conditioned or heated accordingly. No particular hazards are involved except exposure to battery acid (eye protection and aprons should be used when handling batteries, although not mandatory). An Inventory Specialist must also adhere to safety precautions when operating a forklift or hand pallet jack. California Residents click below for Privacy Notice: ***************************************************

Responsibilities Pick, stage and safely deliver parts to pro customers Pick up returns and cores Drop off weekly/monthly sales flyers while promoting current sales and loyalty programs Daily collection of credit accounts Build and maintain relationships with MainStreet and National Pro customers while providing the CPP with insights learned while making deliveries Assist in upselling and cross-selling products to increase average transaction value Maintain store cleanliness including floors, bathrooms, facing, dusting and parking lot General stocking including truck stocking, back stock and cycle counts Maintain knowledge of product inventory and new arrivals to assist with sales Engage with walk-in customers to understand their needs and recommend appropriate parts or services Other duties as assigned Success Factors Safe driving and navigation ability Ability to use delivery board system Friendly and persuasive communication Ability to locate and stock parts Safety knowledge and skills Operating inventory systems (Back stock) and store equipment Sales aptitude and customer service orientation Ability to identify customer needs and recommend solutions Essential Job Skills Necessary for Success as a Driver Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers,0 peers and leadership Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs and procedure manuals Use basic math accurately: add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals Ability to work an assortment of days, evenings and weekends as needed Confidence in engaging customers and promoting products Willing to learn about new products and sales techniques Prior Experience that Sets a Driver up for Success * Automotive parts experience is preferred Education * High school diploma or equivalent Certificates, Licenses, Registrations * Must have a valid driver's license with an acceptable driving record Physical Demands The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds with assistance. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate. California Residents click below for Privacy Notice: ***************************************************

Primary Responsibilities * Provide GAS3 selling experience for DIY and professional customers * Provide leadership and developmental coaching for store Team Members * Achieve personal / store sales goals and service objectives * Manage DIY services including battery installation, testing, wiper installs, etc. * Ensure high standards of customer service including prompt handling of any complaints for product and operational standards * Understand levers to impact P&L * Manager on duty responsibilities (touch base/coaching, issue resolution, floor/phone mgmt., task assignment and completion, safety, open/close duties) * Weekly scheduling process Secondary Responsibilities * Assist in backing up operations of commercial delivery program * Provide DIY services including battery installation, testing, wiper installs, etc. Success Factors * Act like an owner * Superior communication and customer service skills * Ability to locate and stock parts * Safety knowledge and skills * Parts and automotive system knowledge skills * ASE P2 certified or ASE ready equivalent * Ability to execute and train advanced solution, project and product quality recommendations * Ability to source from numerous places including special order, FDO, second source, etc. * Ability to execute and train all store operational processes and procedures, and testing and diagnostic equipment for DIY services * Ability to execute and train inventory systems and store equipment * Ability to execute and train POS and Parts lookup systems * Ability to review and analyze P&L statement Essential Job Skills Necessary for Success as an Assistant General Manager * Working knowledge of automotive systems preferred * Speak and write English (bi-lingual a plus); communicate effectively and build strong relationships with customers, peers and upper management * Use Microsoft software effectively (Word, Excel required - PowerPoint preferred) * Calculate figures and amounts such as discounts, percentages, sales increases, and gross profit percent * Ability to review and analyze business reports, such as profit and loss statement (P&L) * Hold others accountable, inspect work quality and give feedback in a way that is inspiring * Ability to work an assortment of days, evenings, and weekends as needed Prior Experience that Sets a Manager In Training up for Success * 2-3 years of experience managing a team of 10 - 20 Team Members in a fast-paced and highly dynamic retail environment * Successful experience managing profitability; proven financial and business acumen Education * High school diploma or general education degree (GED), Bachelor's degree in business or a related area preferred Certificates, Licenses, Registrations * ASE certification preferred, but not required Physical Demands The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate. Position is eligible for sales commission based on individual or store performance. California Residents click below for Privacy Notice: ***************************************************

At MB OF FORT MYERS, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on, and consider a rewarding career with Sonic Automotive, Inc. The Automotive Service Technician is responsible for performing vehicle repair and maintenance work as assigned in accordance with dealer and factory standards. S/he also will oversee the work of any apprentice technician assigned to him/her. Job Description Why work for MB OF FORT MYERS? Our Automotive Technician Compensation and Benefits Package includes: At MB OF FORT MYERS, earn up to $45 per hour as a certified Technician. You may be eligible for a $2,500 Signing Bonus (Depending on Qualifications & Training). Work/Life balance. Your family is as important to us as they are to you! • Tenure bonus starting at completion of 2 years of service • Paid time off and Paid Training 401K with Matching • Health insurance (Zero Health Insurance Premiums available (based on Tenure) • Factory training - The ability to earn income while training to become a Volkswagen technician • Mentor who is invested in your development, growth, and success • A career path from entry-level to top-level • Incremental pay increases for achieving new levels of certification • Recognition for reaching goals and high performance If you want to find out more about the types of jobs we have here, we've highlighted a few. We're proud of what we're doing here. Come and join us! Duties and Responsibilities: · Receive repair orders from dispatcher and take to stall area. · Perform work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards. · Diagnose cause of any malfunction and perform repair. · Communicate with parts department to obtain needed parts. · Save and tag parts if the job is under warranty or if requested by the customer. · Examine the vehicle to determine if additional safety or service work is required. · Notify service advisor immediately if additional work outlined is not needed or required. · Notify service advisor immediately if repairs cannot be completed within the time promised. · Document work performed. · Road-test vehicles when required or refer to the test technician, keeping in mind that the customer vehicle should not be used for personal errands. · Supervise work of any apprentice technicians as assigned. · Attend factory-sponsored training classes. · Keep abreast of factory technical bulletins. · Ensure that customers' cars are kept clean. · Keep shop area neat, clean, and be able to account for all dealership-owned tools at all times. · Understand and follow federal, state and local regulations, such as those governing the disposal of hazardous wastes. · Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor. Qualifications · High CSI is a must. · ASE or manufacturing training. · High school diploma or the equivalent. · Valid driver's license and a good driving record. · Manual dexterity. · Good Judgment. · All applicants must be authorized to work in the USA. · All applicants must perform duties and responsibilities in a safe manner. · All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, and valid driver license. Additional Information It's time to make the most important move of your career. From our cooperative, team-based approach, to our more than 1,000 internal advancements each year, it's easy to see the difference. When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.

Professional level sales position capable of supporting advanced functions on the commercial side of the business. Position is responsible for profitable growth of the commercial business via customer retention and growth. Position partners with GM to manage Team Members. The role has expert knowledge of automotive system and part knowledge. The role has the ability to source from numerous places including special order, FDO, second source, etc. The role has the ability to direct the drivers to ensure timely and accurate delivery. Position is full time. Primary Responsibilities * Maintain commercial customer relationships * Provide GAS2 selling experience commercial customers * Achieve personal / store sales goals and service objectives * Provide day-to-day supervisory support for Team Members * Collaborate with GM on coaching and developmental needs for Team Members * Dispatch drivers ensuring delivery standards are achieved * Maintain commercial stocking programs * Build and maintain a network of second source suppliers Secondary Responsibilities * Maintain core bank and commercial returns * Maintain commercial credit accounts * Partner with GM to ensure proper driver coverage Success Factors * Friendly communication * Ability to locate and stock parts * Safety knowledge and skills * Operating inventory systems and store equipment * Parts and automotive system knowledge skills * Operating POS and Parts lookup systems * ASE P2 certified or ASE ready equivalent * Advanced solution, project and product quality recommendation ability * Ability to source from numerous places including special order, FDO, second source, etc. * Advanced selling skills for commercial customers * Ability to multi-task and remain organized· Effective communication, listening and problem solving skills Essential Job Skills Necessary for Success as a Commercial Parts Pro * Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc. * Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management * Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence * Understand and execute instructions furnished in written, oral, or diagram form * Successfully complete the Parts Knowledge Assessment * Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals * Use Microsoft software effectively (Word, Excel required) * Strong organizational skills * Understand Commercial profitability concepts, including knowledge of competition, market opportunities, and customer prioritization (may work with the Commercial Account Manager to determine pricing discounts for specific Commercial customers) * Ability to work an assortment of days, evenings, and weekends as needed Prior Experience that Sets a Commercial Parts Pro up for Success A minimum of 3 years of prior automotive parts experience preferred Proven sales ability with past experience in fulfillment of customer transactions Formal or informal experience leading teams, including supervising daily tasks, and working together to achieve goals Education High school diploma or general education degree (GED) Certificates, Licenses, Registrations ASE certification preferred, but not required Physical Demands The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate. Position is eligible for sales commission based on individual or store performance. California Residents click below for Privacy Notice: ***************************************************

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. What is a Retail Parts Pro? Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge and part knowledge. This role has the ability for advanced identification, trouble shooting and project assistance for DIY customers. The role has the ability to source from numerous places including special order, FDO, second source, etc. The role has in-depth knowledge of the store inventory and maintenance processes. Position is full time. Primary Responsibilities * Provide GAS2 selling experience for DIY customer visits and phone calls * Achieve personal / store sales goals and service objectives * Manage DIY services including battery installation, testing, wiper installs, etc. * Ensure high standards of customer service and store appearance standards * Key holder responsibilities (task assignment and completion, safety, open/close duties) Secondary Responsibilities * Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc. * Store Cleanliness including floors, bathrooms, facing, dusting, parking lot * Provide DIY services including battery installation, testing, wiper installs, etc. Success Factors * Friendly communication * Ability to locate and stock parts * Safety knowledge and skills * Operating inventory systems and store equipment * Parts and automotive system knowledge skills * Operating POS and Parts lookup systems * Expert at testing and diagnostic equipment for DIY services * ASE P2 certified or ASE ready equivalent * Advanced solution, project and product quality recommendation ability * Advanced parts lookup and sourcing * Advanced selling skills for DIY Essential Job Skills Necessary for Success as a Retail Parts Pro * Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc. * Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management * Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence * Understand and execute instructions furnished in written, oral, or diagram form * Successfully complete the Parts Knowledge Assessment * Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals * Use Microsoft software effectively (Word, Excel required) * Strong organizational skills * Ability to work an assortment of days, evenings, and weekends as needed Prior Experience that Sets a Retail Parts Pro up for Success 3-5 years of prior automotive parts experience Proven sales ability with past experience in fulfillment of customer transactions Education Certificates, Licenses, Registrations Must have a valid driver's license ASE certification preferred, but not required Physical Demands We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. California Residents click below for Privacy Notice: ***************************************************