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Av technician skills for your resume and career
15 av technician skills for your resume and career
1. Customer Service
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
- Delivered excellent customer service to every customer creating great public relations.
- Provide excellent customer service in a 5 star hospitality environment.
2. Troubleshoot
Troubleshooting is the process of analyzing and fixing any kind of problem in a system or a machine. Troubleshooting is the detailed yet quick search in the system for the main source of an issue and solving it.
- Manage AV tickets, troubleshoot, fix and replace Video Conferencing units, projectors and a wide array of AV equipment.
- Interpret Blueprints, install and move surveillance cameras based on need and troubleshoot and repair of surveillance camera systems.
3. Ladders
- Worked extensively on ladders and scaffolding connecting, wiring and tuning all types of audio/video equipment.
- Use of various equipment, including assorted cables, ladders, hand tools and power tools
4. Projection
- Supported power point/ computer projection needs
- Installed all AV equipment including motorized projection screens, projectors, speakers, LED kits, televisions, and cameras.
5. Crestron
Crestron Electronics is a multinational manufacturer and distributor of audio-visual integration and automation equipment. The corporation distributes, manufactures, and designs equipment utilized to control technology in environments like high-end residential conference rooms, meeting spaces, auditoriums, and classrooms.
- Installed Crestron DM transmit / receivers for CAT 6 to HDMI conversion.
- Configure and operate video conferencing equipment, Crestron and Clear-one.
6. Video Conferencing
- Work experience with setup and configuration of video conferencing equipment.
- Provide event support for meetings involving video conferencing, presentation, video streaming, video recording and other technical requirements.
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Polycom was a multinational corporation that develops video, voice and content collaboration and communication technology. It is the largest pure-play collaboration company in its industry. They license Siren codecs, H.264 video codecs, session initiation protocol, 1080p high-definition cameras with displays, 720p & 1080p high-definition encoding/decoding, low- latency architecture and low bandwidth utilization, wideband advanced audio coding with low delay (AAC-LD), multichannel spatial audio with echo cancellation and interference filters that eliminate interference from mobile devices, and inter-operation video conferencing.
- Set up and installing mobile workstations for meetings, polycom teleconference units, and PA systems for large events.
- Support and/or initiate video conference calls if needed via (Polycom Systems).
8. Audio Visual Equipment
- Prepared and coordinated audio visual equipment for university events.
- Set up, manage, and coordinate audio visual equipment and needs for corporate hotel & convention center events.
9. VTC
VTC stands for video teleconferencing. VTC is a technology that allows and facilitates high-quality audio and visual communication between multiple users in different areas.
- Tested facility audiovisual and VTC equipment to ensure proper operation and configures equipment and venues to accommodate special user needs.
- Facilitated each VTC by handling all technical aspects, including diagnostics, resolving equipment failures and re-establishing connections.
10. Videoconferencing
- Provided expert level troubleshooting support when necessary to ensure seamless videoconferencing support throughout ongoing conferences.
- Provide videoconferencing support for the top level Directors and lower level clients.
11. Preventative Maintenance
- Provide preventative maintenance services in accordance with the agency's Preventative Maintenance, working with network printers and/or network printer repairs.
- Improved response times to an average of 3 minutes and decreased the overall amount of incidents by improving preventative maintenance.
12. Extron
- Experienced in the installation, programming, integration, and servicing of EXTRON AV switchers.
- Configured Extron Global Viewer Enterprise for remote monitoring of equipment.
13. Control Systems
- Tested and maintained computer-related industrial electronic control systems and electrical components Installed data and video equipment.
- Design and program touch panels for control systems.
14. Technical Support
Technical support or tech support are the services provided by any hardware or software company to users. They help in solving the technical difficulties the customers face with their products or services. Moreover, the tech support employees maintain, manage, and repair the IT faults. They are also responsible for resolving the network problems, installing and configuring hardware and software.
- Team leadership and full-scale technical support incidents and escalations for Columbia College Chicago Illinois.
- Provided volunteer technical support for residents at retirement home.
15. AMX
- Use of DX express, AMX touch panels, Onelink Media players, BSS audio system and Coriomaster.
- Installed & wired head-end equipment, audio processors, amplifiers, AMX systems & mixing boards.
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List of av technician skills to add to your resume
The most important skills for an av technician resume and required skills for an av technician to have include:
- Customer Service
- Troubleshoot
- Ladders
- Projection
- Crestron
- Video Conferencing
- Polycom
- Audio Visual Equipment
- VTC
- Videoconferencing
- Preventative Maintenance
- Extron
- Control Systems
- Technical Support
- AMX
- PC
- Windows
- LCD
- Conference Room
- PowerPoint
- Structured Cabling
- HDMI
- PET
- Audio Visual Tech
- Digital Signage
- Teleconferencing
- BNC
- Tandberg
- Video Systems
- Mac
- Projector Screens
- Mixers
- IP
- Sound Systems
- Visual Support
- Cable Management
- Video Switchers
- Technical Issues
- Troubleshooting Support
- Audio Systems
- TVS
- Video Cameras
- Audio Equipment
- Video Equipment
- Video Screens
Updated January 8, 2025
